// Ticket Status History (ticket-status-history) v1 — Prisma seed // Synthetic sample data, CC0-1.0. Generated deterministically; re-running the // generator with the same spec and seed reproduces this file exactly. // // Delegates are named after the tables (prisma.statuses), which assumes models // mapped to those table names. Rename the delegates if your models differ. import { PrismaClient } from '@prisma/client'; const prisma = new PrismaClient(); async function main() { await prisma.statuses.createMany({ data: [ { id: 1, name: "Open" }, { id: 2, name: "Open" }, { id: 3, name: "Closed" }, { id: 4, name: "Closed" }, { id: 5, name: "Closed" }, ], }); await prisma.tickets.createMany({ data: [ { id: 1, created_at: new Date("2023-08-13T18:01:43Z"), title: "Situation Issue Update", description: "Flagged as unusual. Support completed the shipment. A routine payment was updated the same day. The supplier confirmed the details and the session was resolved. No response from the reviewer, so the transfer was rejected." }, { id: 2, created_at: new Date("2023-02-28T21:55:49Z"), title: "Inquiry", description: "A manual appointment was processed the same day. No response from the customer, so the claim was rejected." }, { id: 3, created_at: new Date("2023-02-14T18:31:40Z"), title: "Status Analysis Request", description: "The transfer was completed — automatic case, no further action. The refund was processed — manual case, no further action." }, { id: 4, created_at: new Date("2023-05-30T20:45:31Z"), title: "Summary Situation", description: "The account owner reported a late issue; the record was rescheduled. A standard follow-up: the report was refunded." }, { id: 5, created_at: new Date("2023-03-25T19:44:49Z"), title: "Status", description: null }, { id: 6, created_at: new Date("2023-02-24T13:18:45Z"), title: "Resolution Update Confirmation", description: "The refund was reviewed — manual case, no further action. A routine item was updated the same day. No response from the reviewer, so the order was rejected." }, { id: 7, created_at: new Date("2023-08-02T12:15:17Z"), title: "Question Ticket Summary", description: "A routine ticket was cancelled the same day. A repeat follow-up: the session was delayed. An urgent follow-up: the invoice was completed. A routine follow-up: the delivery was escalated." }, { id: 8, created_at: new Date("2023-07-05T04:04:09Z"), title: "Update Investigation", description: "Flagged as standard. The courier rescheduled the document. The request was escalated after a minor check. The payment was resolved after an urgent check." }, { id: 9, created_at: new Date("2023-06-07T20:43:21Z"), title: "Clarification", description: "No response from the reviewer, so the booking was reviewed. The invoice was approved following an unusual review." }, { id: 10, created_at: new Date("2023-09-16T17:51:53Z"), title: "Request Concern Feedback", description: "Flagged as manual. The supplier rejected the booking. The refund was reopened — automatic case, no further action. No response from the team, so the invoice was completed." }, { id: 11, created_at: new Date("2023-04-21T17:56:26Z"), title: "Check", description: "A repeat follow-up: the item was rejected. The payment was resolved following an urgent review. An operator reported an incomplete issue; the item was cancelled." }, { id: 12, created_at: new Date("2023-08-21T14:33:07Z"), title: "Clarification Response Report", description: "The team asked for a change and the session was approved. No response from the reviewer, so the document was refunded." }, { id: 13, created_at: new Date("2023-04-27T08:25:37Z"), title: "Inquiry Issue", description: null }, { id: 14, created_at: new Date("2023-05-13T18:04:06Z"), title: "Action Follow-up", description: "The record was reopened — late case, no further action. The team confirmed the details and the delivery was refunded. The reviewer asked for a change and the document was reviewed." }, { id: 15, created_at: new Date("2023-04-07T19:13:31Z"), title: "Action Report Confirmation", description: "The report was confirmed following an urgent review. No response from support, so the report was approved." }, { id: 16, created_at: new Date("2023-04-28T17:38:07Z"), title: "Problem", description: "No response from the supplier, so the account was escalated. The ticket was reopened — standard case, no further action." }, { id: 17, created_at: new Date("2023-07-28T20:41:39Z"), title: "Investigation Response", description: "The refund was closed after a repeat check. No response from the team, so the account was refunded." }, { id: 18, created_at: new Date("2023-04-07T12:51:45Z"), title: "Summary Request", description: "The report was delayed — standard case, no further action. The ticket was closed following a late review. Flagged as manual. Support replaced the order." }, { id: 19, created_at: new Date("2023-05-26T08:43:09Z"), title: "Support Status Assignment", description: "The customer asked for a change and the session was completed. The report was processed — partial case, no further action. The customer reported a duplicate issue; the shipment was resolved." }, { id: 20, created_at: new Date("2023-04-12T10:37:08Z"), title: "Support", description: "The courier asked for a change and the invoice was updated. Flagged as unusual. The team escalated the appointment." }, { id: 21, created_at: new Date("2023-08-12T21:51:42Z"), title: "Summary Inquiry", description: "The request was updated — repeat case, no further action. No response from the customer, so the delivery was confirmed." }, { id: 22, created_at: new Date("2023-05-08T17:06:31Z"), title: "Status", description: "The booking was resolved — late case, no further action. The transfer was updated — repeat case, no further action." }, { id: 23, created_at: new Date("2023-08-10T11:32:49Z"), title: "Investigation Notification Check", description: null }, { id: 24, created_at: new Date("2023-03-09T10:45:26Z"), title: "Review", description: "The request was delayed after a standard check. The item was confirmed after a standard check. The courier reported an incomplete issue; the refund was replaced." }, { id: 25, created_at: new Date("2023-04-14T20:12:52Z"), title: "Issue", description: "No response from the customer, so the ticket was delayed. The appointment was resolved after an incomplete check. An operator confirmed the details and the session was confirmed. No response from support, so the item was escalated." }, { id: 26, created_at: new Date("2023-03-20T11:59:01Z"), title: "Problem", description: null }, { id: 27, created_at: new Date("2023-08-13T14:27:02Z"), title: "Update", description: "The item was resolved following a duplicate review. An operator reported a repeat issue; the record was cancelled." }, { id: 28, created_at: new Date("2023-09-04T10:08:06Z"), title: "Request Ticket Action", description: "The account owner reported a repeat issue; the report was processed. No response from the team, so the invoice was cancelled. The supplier confirmed the details and the session was resolved." }, { id: 29, created_at: new Date("2023-07-21T19:34:08Z"), title: "Support", description: "Flagged as partial. The reviewer reopened the delivery. No response from the account owner, so the record was rescheduled." }, { id: 30, created_at: new Date("2023-03-28T00:42:44Z"), title: "Update Closure Review", description: "The record was rescheduled after a manual check. The customer reported a minor issue; the request was approved." }, { id: 31, created_at: new Date("2023-03-16T18:24:01Z"), title: "Communication", description: "The transfer was reopened following a duplicate review. No response from the supplier, so the request was resolved. A duplicate follow-up: the request was updated. An unusual follow-up: the session was updated." }, { id: 32, created_at: new Date("2023-06-12T11:33:32Z"), title: "Status Request Investigation", description: "An operator confirmed the details and the appointment was completed. The supplier reported an unusual issue; the order was approved. The courier confirmed the details and the claim was rejected. A standard follow-up: the item was delayed." }, { id: 33, created_at: new Date("2023-04-06T01:39:05Z"), title: "Closure", description: "Flagged as late. Support rescheduled the request. The supplier asked for a change and the document was reopened." }, { id: 34, created_at: new Date("2023-04-24T11:55:42Z"), title: "Investigation Action", description: "The record was reviewed following an unusual review. The delivery was reopened — urgent case, no further action. Flagged as unusual. The account owner cancelled the appointment." }, { id: 35, created_at: new Date("2023-05-22T17:15:18Z"), title: "Action", description: null }, { id: 36, created_at: new Date("2023-08-13T11:40:12Z"), title: "Inquiry Problem Response", description: "The report was rejected — manual case, no further action. The account owner confirmed the details and the report was rejected. The request was resolved after a minor check. Support confirmed the details and the record was resolved." }, { id: 37, created_at: new Date("2023-03-09T17:15:38Z"), title: "Feedback", description: "Support confirmed the details and the item was cancelled. A minor ticket was confirmed the same day. The customer confirmed the details and the order was rejected. An operator asked for a change and the delivery was approved." }, { id: 38, created_at: new Date("2023-05-13T10:24:08Z"), title: "Analysis Issue", description: "The customer confirmed the details and the item was replaced. The supplier confirmed the details and the report was rescheduled." }, { id: 39, created_at: new Date("2023-08-19T19:56:17Z"), title: "Question Status Action", description: null }, { id: 40, created_at: new Date("2023-07-30T09:41:15Z"), title: "Concern", description: "No response from an operator, so the request was refunded. A routine follow-up: the item was escalated. The customer asked for a change and the item was processed. The session was delayed after a duplicate check." }, { id: 41, created_at: new Date("2023-08-01T08:33:56Z"), title: "Problem Confirmation Alert", description: "The report was completed — late case, no further action. The reviewer confirmed the details and the record was cancelled. The request was replaced — manual case, no further action. Flagged as incomplete. Support cancelled the record." }, { id: 42, created_at: new Date("2023-09-26T10:14:27Z"), title: "Ticket Communication Concern", description: "Flagged as duplicate. The customer updated the claim. No response from the team, so the delivery was refunded. A duplicate follow-up: the refund was confirmed." }, { id: 43, created_at: new Date("2023-04-04T12:03:43Z"), title: "Summary Assignment", description: "No response from the team, so the session was replaced. The session was rejected after an urgent check. The report was resolved after a standard check." }, { id: 44, created_at: new Date("2023-08-11T00:41:46Z"), title: "Clarification Check", description: "An unusual follow-up: the transfer was cancelled. The ticket was escalated — unusual case, no further action." }, { id: 45, created_at: new Date("2023-03-07T00:46:06Z"), title: "Request", description: "Flagged as partial. Support cancelled the order. The courier confirmed the details and the delivery was replaced. The ticket was replaced after an urgent check." }, { id: 46, created_at: new Date("2023-07-21T16:51:53Z"), title: "Follow-up", description: "The reviewer reported an urgent issue; the order was cancelled. The record was approved after a manual check. A routine follow-up: the booking was delayed. Support asked for a change and the session was replaced." }, { id: 47, created_at: new Date("2023-06-28T14:39:38Z"), title: "Assignment", description: "The ticket was confirmed after a manual check. No response from the courier, so the booking was closed." }, { id: 48, created_at: new Date("2023-02-07T09:36:03Z"), title: "Support", description: "The document was rescheduled — unusual case, no further action. The ticket was updated — minor case, no further action." }, { id: 49, created_at: new Date("2023-05-16T14:26:25Z"), title: "Support", description: "The reviewer confirmed the details and the record was completed. The account owner reported an unusual issue; the invoice was resolved. The supplier confirmed the details and the session was refunded. The transfer was rejected — duplicate case, no further action." }, { id: 50, created_at: new Date("2023-05-27T15:14:29Z"), title: "Response Escalation Investigation", description: "A partial request was escalated the same day. Support confirmed the details and the account was delayed. The payment was refunded — urgent case, no further action." }, { id: 51, created_at: new Date("2023-03-07T10:58:35Z"), title: "Situation", description: "An operator reported an incomplete issue; the record was closed. Flagged as duplicate. Support reviewed the claim. A routine report was rescheduled the same day." }, { id: 52, created_at: new Date("2023-01-02T12:46:44Z"), title: "Issue", description: null }, { id: 53, created_at: new Date("2023-06-21T07:03:35Z"), title: "Notification", description: "The account owner asked for a change and the report was delayed. No response from an operator, so the document was reopened. Support asked for a change and the invoice was cancelled. The item was reviewed — duplicate case, no further action." }, { id: 54, created_at: new Date("2023-03-15T18:53:52Z"), title: "Feedback", description: "The record was completed after a routine check. Flagged as urgent. The reviewer processed the invoice. The record was reviewed following a late review." }, { id: 55, created_at: new Date("2023-06-03T16:02:29Z"), title: "Feedback Summary", description: "The record was escalated after a repeat check. The courier confirmed the details and the shipment was processed. The invoice was rescheduled — unusual case, no further action." }, { id: 56, created_at: new Date("2023-06-16T20:38:41Z"), title: "Concern", description: "The shipment was confirmed — late case, no further action. The customer confirmed the details and the item was refunded. The account was closed after a duplicate check." }, { id: 57, created_at: new Date("2023-05-02T17:16:12Z"), title: "Service Analysis", description: "The reviewer asked for a change and the report was replaced. The ticket was rejected after a standard check. No response from the customer, so the report was closed. An automatic payment was delayed the same day." }, { id: 58, created_at: new Date("2023-03-19T11:19:56Z"), title: "Notification Alert", description: "The invoice was replaced after an urgent check. An unusual invoice was replaced the same day." }, { id: 59, created_at: new Date("2023-01-02T14:36:19Z"), title: "Check Review", description: "An unusual claim was rejected the same day. Support asked for a change and the appointment was refunded. The ticket was processed following an incomplete review." }, { id: 60, created_at: new Date("2023-03-19T09:59:24Z"), title: "Analysis Closure Review", description: "Flagged as routine. The supplier cancelled the account. The supplier confirmed the details and the transfer was cancelled. An urgent session was refunded the same day. A standard session was completed the same day." }, { id: 61, created_at: new Date("2023-04-13T19:08:26Z"), title: "Analysis", description: "Flagged as manual. The account owner rejected the item. A minor refund was rescheduled the same day. The courier asked for a change and the ticket was rescheduled. An unusual follow-up: the document was rescheduled." }, { id: 62, created_at: new Date("2023-08-01T21:34:09Z"), title: "Service", description: "A partial follow-up: the shipment was rescheduled. The account owner reported an urgent issue; the booking was rejected." }, { id: 63, created_at: new Date("2023-06-26T11:27:31Z"), title: "Feedback Assignment Clarification", description: "The reviewer asked for a change and the invoice was escalated. The team asked for a change and the request was cancelled." }, { id: 64, created_at: new Date("2023-05-13T16:43:31Z"), title: "Situation Action Status", description: "A late item was approved the same day. An unusual record was completed the same day. The ticket was confirmed following a late review." }, { id: 65, created_at: new Date("2023-02-02T04:28:54Z"), title: "Support Resolution", description: "A duplicate follow-up: the record was delayed. A repeat document was closed the same day. The document was reviewed — automatic case, no further action." }, { id: 66, created_at: new Date("2023-09-17T09:48:33Z"), title: "Request", description: "The reviewer confirmed the details and the request was resolved. The team asked for a change and the report was reviewed." }, { id: 67, created_at: new Date("2023-08-02T10:12:45Z"), title: "Problem Feedback Service", description: "A minor follow-up: the ticket was completed. The reviewer asked for a change and the session was rejected. No response from the reviewer, so the session was reviewed." }, { id: 68, created_at: new Date("2023-03-30T09:59:18Z"), title: "Service", description: "The transfer was closed after an incomplete check. The team confirmed the details and the record was reopened. The account owner asked for a change and the transfer was completed." }, { id: 69, created_at: new Date("2023-09-03T14:03:46Z"), title: "Request", description: null }, { id: 70, created_at: new Date("2023-05-29T13:57:40Z"), title: "Review Analysis Inquiry", description: "A partial follow-up: the payment was closed. The claim was closed — late case, no further action. The item was confirmed following a late review. No response from the customer, so the delivery was resolved." }, { id: 71, created_at: new Date("2023-07-17T09:49:32Z"), title: "Check Report", description: "The supplier confirmed the details and the order was closed. No response from the customer, so the appointment was confirmed. The courier reported an incomplete issue; the record was updated. The team asked for a change and the transfer was closed." }, { id: 72, created_at: new Date("2023-05-31T15:56:41Z"), title: "Communication Situation", description: "The item was replaced — manual case, no further action. The request was reviewed after a minor check. The invoice was escalated — manual case, no further action. The transfer was reviewed after a duplicate check." }, { id: 73, created_at: new Date("2023-07-03T02:43:17Z"), title: "Notification", description: "The item was reviewed after a late check. The reviewer confirmed the details and the claim was confirmed." }, { id: 74, created_at: new Date("2023-02-07T11:45:43Z"), title: "Analysis Assignment", description: null }, { id: 75, created_at: new Date("2023-08-11T19:18:57Z"), title: "Check", description: "The claim was replaced after an automatic check. The appointment was processed after a standard check. A partial follow-up: the refund was closed." }, { id: 76, created_at: new Date("2023-06-16T20:13:25Z"), title: "Problem", description: "An unusual follow-up: the shipment was resolved. The account owner asked for a change and the document was rejected." }, { id: 77, created_at: new Date("2023-03-01T09:42:52Z"), title: "Response Resolution", description: "No response from the supplier, so the transfer was reopened. The account owner confirmed the details and the account was cancelled. A late report was resolved the same day." }, { id: 78, created_at: new Date("2023-01-16T11:28:54Z"), title: "Situation Escalation", description: "Flagged as duplicate. Support rescheduled the order. The refund was resolved after an urgent check. A duplicate follow-up: the session was processed." }, { id: 79, created_at: new Date("2023-08-11T16:33:03Z"), title: "Problem", description: "The team asked for a change and the report was reviewed. Flagged as routine. The account owner resolved the document." }, { id: 80, created_at: new Date("2023-04-10T19:32:54Z"), title: "Notification Clarification", description: null }, { id: 81, created_at: new Date("2023-04-01T23:26:48Z"), title: "Assignment", description: "An unusual report was completed the same day. The team asked for a change and the invoice was refunded." }, { id: 82, created_at: new Date("2023-09-11T11:55:25Z"), title: "Notification Alert", description: "No response from the team, so the session was cancelled. Flagged as minor. The team delayed the item." }, { id: 83, created_at: new Date("2023-06-28T17:11:33Z"), title: "Concern Review Inquiry", description: "The invoice was delayed after a manual check. No response from the supplier, so the shipment was reviewed." }, { id: 84, created_at: new Date("2023-06-28T08:21:39Z"), title: "Communication", description: "The record was replaced following a manual review. The customer confirmed the details and the transfer was processed. Flagged as manual. The supplier completed the record." }, { id: 85, created_at: new Date("2023-09-19T22:52:22Z"), title: "Status", description: "The shipment was cancelled following a repeat review. An urgent follow-up: the shipment was rescheduled. No response from support, so the request was closed. The record was approved after a late check." }, { id: 86, created_at: new Date("2023-07-13T19:39:42Z"), title: "Resolution Service", description: null }, { id: 87, created_at: new Date("2023-01-22T17:45:17Z"), title: "Request Action Investigation", description: "A partial follow-up: the report was processed. No response from the courier, so the record was cancelled. A late refund was reopened the same day." }, { id: 88, created_at: new Date("2023-06-11T14:52:09Z"), title: "Ticket Closure Question", description: "The claim was updated following an incomplete review. The reviewer reported a partial issue; the order was approved. Flagged as repeat. The account owner confirmed the invoice." }, { id: 89, created_at: new Date("2023-01-16T10:05:55Z"), title: "Support Follow-up", description: "Flagged as standard. The supplier approved the delivery. The document was replaced after an unusual check. A routine order was processed the same day. The account owner confirmed the details and the invoice was rejected." }, { id: 90, created_at: new Date("2023-09-14T09:30:05Z"), title: "Question Communication", description: "The item was rejected — incomplete case, no further action. The session was refunded — manual case, no further action. The reviewer asked for a change and the refund was closed. An unusual follow-up: the document was reopened." }, { id: 91, created_at: new Date("2023-08-30T10:03:13Z"), title: "Request Check Ticket", description: "A duplicate shipment was delayed the same day. The team asked for a change and the delivery was replaced. An operator reported an automatic issue; the order was updated. A manual follow-up: the transfer was replaced." }, { id: 92, created_at: new Date("2023-01-17T21:44:13Z"), title: "Response Problem", description: "The document was cancelled following an urgent review. The courier confirmed the details and the order was rejected." }, { id: 93, created_at: new Date("2023-08-02T18:23:49Z"), title: "Question Resolution", description: "No response from the customer, so the ticket was replaced. No response from the customer, so the transfer was escalated." }, { id: 94, created_at: new Date("2023-03-27T18:59:42Z"), title: "Request", description: null }, { id: 95, created_at: new Date("2023-04-15T15:25:04Z"), title: "Service Confirmation", description: "The refund was reviewed following an urgent review. The reviewer asked for a change and the shipment was completed. The claim was reviewed — standard case, no further action." }, { id: 96, created_at: new Date("2023-07-26T07:07:28Z"), title: "Concern Confirmation", description: "The shipment was resolved following a late review. No response from the account owner, so the claim was resolved. The account owner reported an automatic issue; the booking was refunded." }, { id: 97, created_at: new Date("2023-07-28T20:29:31Z"), title: "Follow-up Investigation Closure", description: "The order was processed after an urgent check. A repeat follow-up: the refund was reopened. The refund was reviewed after a minor check." }, { id: 98, created_at: new Date("2023-02-14T11:59:45Z"), title: "Alert", description: "A partial follow-up: the claim was cancelled. No response from the reviewer, so the claim was replaced." }, { id: 99, created_at: new Date("2023-07-26T20:25:49Z"), title: "Escalation Ticket", description: "Flagged as late. The team approved the shipment. The session was closed after a duplicate check. The delivery was cancelled following an urgent review." }, { id: 100, created_at: new Date("2023-08-07T18:31:05Z"), title: "Issue", description: "Flagged as automatic. The supplier reviewed the shipment. A partial follow-up: the request was processed." }, { id: 101, created_at: new Date("2023-08-26T08:20:29Z"), title: "Question", description: "An unusual shipment was refunded the same day. The reviewer asked for a change and the report was completed. An automatic follow-up: the transfer was escalated. No response from the account owner, so the claim was replaced." }, { id: 102, created_at: new Date("2023-05-12T14:47:17Z"), title: "Summary Investigation", description: null }, { id: 103, created_at: new Date("2023-03-03T20:14:21Z"), title: "Check Alert", description: "The invoice was escalated — urgent case, no further action. The record was approved following an automatic review. A repeat follow-up: the record was delayed. The team reported a partial issue; the delivery was completed." }, { id: 104, created_at: new Date("2023-09-27T23:40:25Z"), title: "Escalation Inquiry Ticket", description: "The order was replaced following an automatic review. The refund was rescheduled following a partial review." }, { id: 105, created_at: new Date("2023-01-18T14:24:12Z"), title: "Notification Communication", description: "No response from the customer, so the document was rescheduled. The record was resolved after a minor check. A partial follow-up: the payment was replaced. The transfer was reviewed following a manual review." }, { id: 106, created_at: new Date("2023-07-14T19:08:27Z"), title: "Report Action Follow-up", description: "Flagged as partial. The account owner closed the report. Flagged as standard. The team confirmed the delivery." }, { id: 107, created_at: new Date("2023-09-28T17:15:57Z"), title: "Feedback", description: null }, { id: 108, created_at: new Date("2023-02-14T13:00:03Z"), title: "Question", description: "The refund was updated following an unusual review. No response from the customer, so the shipment was escalated. The account was resolved after a minor check." }, { id: 109, created_at: new Date("2023-03-19T05:33:06Z"), title: "Clarification", description: "The order was processed following an unusual review. The item was confirmed — automatic case, no further action. A manual follow-up: the item was rejected." }, { id: 110, created_at: new Date("2023-03-13T00:34:52Z"), title: "Issue Review", description: null }, { id: 111, created_at: new Date("2023-08-08T02:41:28Z"), title: "Service Problem Notification", description: "An operator reported a partial issue; the transfer was refunded. An unusual session was reviewed the same day." }, { id: 112, created_at: new Date("2023-09-03T12:12:27Z"), title: "Update", description: "The record was resolved following an incomplete review. The record was cancelled after a partial check. Support confirmed the details and the order was approved. No response from an operator, so the transfer was refunded." }, { id: 113, created_at: new Date("2023-02-18T00:34:32Z"), title: "Investigation Closure Response", description: "A manual follow-up: the ticket was replaced. The refund was escalated after an urgent check. Flagged as automatic. The courier replaced the ticket." }, { id: 114, created_at: new Date("2023-06-19T22:46:40Z"), title: "Update Summary", description: "The account was updated — urgent case, no further action. No response from the reviewer, so the request was cancelled." }, { id: 115, created_at: new Date("2023-04-27T20:04:08Z"), title: "Assignment Issue", description: "A partial follow-up: the order was reviewed. No response from support, so the claim was confirmed." }, { id: 116, created_at: new Date("2023-07-05T20:59:42Z"), title: "Alert Review", description: "An operator reported an automatic issue; the report was closed. The courier asked for a change and the claim was replaced. An automatic booking was closed the same day." }, { id: 117, created_at: new Date("2023-06-27T20:06:41Z"), title: "Summary Question Alert", description: "No response from the account owner, so the account was reviewed. The supplier confirmed the details and the ticket was resolved. A late session was replaced the same day. The team asked for a change and the claim was processed." }, { id: 118, created_at: new Date("2023-02-18T20:13:19Z"), title: "Service", description: "A manual claim was updated the same day. The courier confirmed the details and the claim was refunded. The claim was escalated — unusual case, no further action. No response from the customer, so the appointment was approved." }, { id: 119, created_at: new Date("2023-07-10T06:53:05Z"), title: "Clarification Report", description: null }, { id: 120, created_at: new Date("2023-06-30T18:07:50Z"), title: "Inquiry", description: "An unusual request was cancelled the same day. Flagged as standard. The supplier processed the booking. No response from the courier, so the order was escalated." }, { id: 121, created_at: new Date("2023-06-16T19:28:28Z"), title: "Summary Question", description: "The session was closed after a partial check. Flagged as incomplete. The team resolved the account. A late follow-up: the invoice was replaced. The ticket was approved following a late review." }, { id: 122, created_at: new Date("2023-08-23T19:31:11Z"), title: "Status", description: "The claim was escalated — duplicate case, no further action. The claim was replaced — duplicate case, no further action." }, { id: 123, created_at: new Date("2023-06-19T19:38:23Z"), title: "Question Check Update", description: "The account owner reported an urgent issue; the payment was rejected. No response from the account owner, so the claim was completed. Flagged as late. An operator replaced the payment." }, { id: 124, created_at: new Date("2023-01-16T18:41:17Z"), title: "Issue", description: "The delivery was updated after a routine check. The delivery was closed after a late check." }, { id: 125, created_at: new Date("2023-05-18T13:32:15Z"), title: "Assignment Investigation Clarification", description: "Flagged as urgent. Support reopened the refund. The supplier asked for a change and the shipment was completed." }, { id: 126, created_at: new Date("2023-04-30T10:33:11Z"), title: "Action Escalation Response", description: "The appointment was completed after a duplicate check. The customer asked for a change and the claim was resolved." }, { id: 127, created_at: new Date("2023-03-20T18:30:34Z"), title: "Service Assignment Report", description: "The session was delayed following a late review. The document was closed following a partial review. The customer asked for a change and the booking was replaced. Flagged as urgent. An operator confirmed the transfer." }, { id: 128, created_at: new Date("2023-07-09T15:48:15Z"), title: "Support", description: "Flagged as minor. The team resolved the refund. The delivery was confirmed following an unusual review." }, { id: 129, created_at: new Date("2023-09-22T09:14:15Z"), title: "Assignment Request", description: "The supplier asked for a change and the report was escalated. The document was confirmed after an automatic check. The appointment was replaced following an urgent review. The account owner reported a routine issue; the ticket was updated." }, { id: 130, created_at: new Date("2023-07-27T09:03:35Z"), title: "Clarification Situation", description: "The order was escalated following a minor review. The record was reopened after a routine check. The claim was closed after a minor check." }, { id: 131, created_at: new Date("2023-04-06T21:22:32Z"), title: "Clarification", description: null }, { id: 132, created_at: new Date("2023-07-16T21:06:24Z"), title: "Status Issue", description: "No response from the reviewer, so the document was reviewed. The account owner reported a duplicate issue; the transfer was cancelled. Support reported an urgent issue; the booking was approved." }, { id: 133, created_at: new Date("2023-03-10T17:44:32Z"), title: "Situation Closure Inquiry", description: null }, { id: 134, created_at: new Date("2023-06-01T16:42:10Z"), title: "Service Request", description: "An operator confirmed the details and the appointment was cancelled. Flagged as minor. The reviewer refunded the payment. The booking was replaced after an automatic check. The courier reported a minor issue; the item was reopened." }, { id: 135, created_at: new Date("2023-08-10T17:28:52Z"), title: "Resolution Follow-up Assignment", description: "Flagged as standard. The supplier escalated the session. The customer confirmed the details and the account was escalated. Flagged as incomplete. The customer updated the document. An urgent request was escalated the same day." }, { id: 136, created_at: new Date("2023-05-24T14:41:10Z"), title: "Concern Escalation Confirmation", description: "The item was processed after a routine check. No response from support, so the document was rescheduled. The courier confirmed the details and the delivery was reviewed." }, { id: 137, created_at: new Date("2023-01-19T22:24:35Z"), title: "Analysis Response Resolution", description: "The customer confirmed the details and the session was updated. Flagged as standard. The supplier delayed the refund. Support confirmed the details and the session was confirmed. The delivery was replaced following an incomplete review." }, { id: 138, created_at: new Date("2023-01-07T14:27:52Z"), title: "Question Investigation Support", description: "The customer confirmed the details and the appointment was approved. Flagged as unusual. The team closed the report. Flagged as manual. The supplier completed the report." }, { id: 139, created_at: new Date("2023-06-29T05:29:39Z"), title: "Status", description: null }, { id: 140, created_at: new Date("2023-03-28T18:37:16Z"), title: "Ticket Situation", description: "An operator reported a late issue; the invoice was rescheduled. The team asked for a change and the report was approved." }, { id: 141, created_at: new Date("2023-09-04T20:46:20Z"), title: "Clarification Confirmation", description: "The courier reported a manual issue; the document was confirmed. The booking was confirmed following an urgent review. Flagged as routine. The account owner confirmed the claim. The account owner asked for a change and the ticket was resolved." }, { id: 142, created_at: new Date("2023-04-10T23:29:38Z"), title: "Inquiry Follow-up", description: "The account owner reported a standard issue; the order was reopened. The refund was cancelled — incomplete case, no further action. An urgent claim was processed the same day." }, { id: 143, created_at: new Date("2023-01-26T21:35:19Z"), title: "Action", description: "The customer confirmed the details and the item was confirmed. Support asked for a change and the item was reopened." }, { id: 144, created_at: new Date("2023-08-05T19:43:42Z"), title: "Assignment Problem Alert", description: "The reviewer asked for a change and the order was refunded. An automatic order was rejected the same day. The shipment was cancelled following a duplicate review. Flagged as duplicate. The supplier rescheduled the document." }, { id: 145, created_at: new Date("2023-08-13T15:05:27Z"), title: "Support Inquiry Issue", description: "The customer confirmed the details and the item was delayed. No response from support, so the appointment was closed." }, { id: 146, created_at: new Date("2023-03-14T12:40:35Z"), title: "Check Action Concern", description: "No response from the account owner, so the request was confirmed. The shipment was confirmed after an automatic check. Flagged as incomplete. The courier rescheduled the order." }, { id: 147, created_at: new Date("2023-02-24T09:15:37Z"), title: "Update Response Status", description: "No response from the reviewer, so the request was resolved. The shipment was resolved following a manual review. A partial follow-up: the report was delayed. The refund was approved following a partial review." }, { id: 148, created_at: new Date("2023-02-22T18:35:45Z"), title: "Problem Communication", description: "The account owner reported a late issue; the account was approved. The team confirmed the details and the request was rejected." }, { id: 149, created_at: new Date("2023-01-22T22:56:54Z"), title: "Clarification Notification Analysis", description: "Flagged as automatic. The supplier refunded the account. The supplier confirmed the details and the shipment was delayed. A partial invoice was closed the same day. The supplier reported a repeat issue; the item was resolved." }, { id: 150, created_at: new Date("2023-05-27T15:43:46Z"), title: "Support Assignment Response", description: "Flagged as manual. The courier closed the item. The session was completed after an automatic check. Flagged as minor. Support replaced the request." }, { id: 151, created_at: new Date("2023-09-21T08:04:51Z"), title: "Service Summary", description: "A routine claim was closed the same day. The courier asked for a change and the report was refunded. A late follow-up: the shipment was escalated. A minor booking was reopened the same day." }, { id: 152, created_at: new Date("2023-10-01T09:01:02Z"), title: "Service", description: null }, { id: 153, created_at: new Date("2023-01-14T16:18:01Z"), title: "Clarification Response", description: "The supplier reported an unusual issue; the refund was reviewed. A routine follow-up: the ticket was rejected. The team reported a repeat issue; the record was processed." }, { id: 154, created_at: new Date("2023-02-10T07:57:03Z"), title: "Follow-up", description: "An operator confirmed the details and the request was closed. An operator confirmed the details and the report was rejected." }, { id: 155, created_at: new Date("2023-08-26T11:43:59Z"), title: "Confirmation Follow-up", description: "A partial follow-up: the delivery was delayed. The ticket was completed following an urgent review." }, { id: 156, created_at: new Date("2023-02-03T11:16:21Z"), title: "Review", description: "No response from the courier, so the payment was reopened. The team confirmed the details and the payment was rejected. The refund was approved — unusual case, no further action. A manual claim was reviewed the same day." }, { id: 157, created_at: new Date("2023-03-02T16:45:53Z"), title: "Analysis Follow-up", description: "An unusual ticket was resolved the same day. An unusual session was confirmed the same day." }, { id: 158, created_at: new Date("2023-01-09T15:14:02Z"), title: "Follow-up Action", description: "A partial follow-up: the refund was approved. An operator confirmed the details and the appointment was rejected. The team reported a partial issue; the record was escalated." }, { id: 159, created_at: new Date("2023-08-01T16:57:01Z"), title: "Request Report Action", description: "The team asked for a change and the order was completed. Flagged as late. An operator escalated the item. The booking was escalated after an automatic check." }, { id: 160, created_at: new Date("2023-03-06T08:34:53Z"), title: "Situation Problem", description: "The report was approved — duplicate case, no further action. The courier asked for a change and the request was reviewed. The item was confirmed after a standard check." }, { id: 161, created_at: new Date("2023-08-02T22:35:31Z"), title: "Support", description: "The report was completed — partial case, no further action. The booking was closed — minor case, no further action. An incomplete order was delayed the same day." }, { id: 162, created_at: new Date("2023-07-30T19:24:15Z"), title: "Situation Communication", description: "The courier confirmed the details and the claim was updated. Flagged as routine. The customer rescheduled the booking." }, { id: 163, created_at: new Date("2023-04-04T19:26:49Z"), title: "Inquiry Escalation", description: "An urgent follow-up: the item was rejected. A repeat request was reopened the same day. An urgent follow-up: the ticket was closed." }, { id: 164, created_at: new Date("2023-09-10T23:40:12Z"), title: "Feedback Escalation Service", description: "The supplier reported a minor issue; the order was rejected. A repeat follow-up: the session was reviewed. The customer reported a standard issue; the booking was updated." }, { id: 165, created_at: new Date("2023-08-18T10:57:04Z"), title: "Request Review", description: "An incomplete transfer was reviewed the same day. Flagged as manual. The reviewer delayed the item." }, { id: 166, created_at: new Date("2023-04-06T13:17:49Z"), title: "Report Analysis", description: "The courier confirmed the details and the item was refunded. The team asked for a change and the item was replaced. An urgent delivery was resolved the same day." }, { id: 167, created_at: new Date("2023-09-08T17:50:09Z"), title: "Service", description: "The account owner asked for a change and the report was closed. A routine follow-up: the booking was rescheduled. The account was rejected — urgent case, no further action." }, { id: 168, created_at: new Date("2023-09-21T06:05:57Z"), title: "Closure Escalation Alert", description: "An unusual follow-up: the request was delayed. The refund was completed after a manual check. No response from the reviewer, so the payment was rejected." }, { id: 169, created_at: new Date("2023-09-23T16:41:14Z"), title: "Ticket Assignment Concern", description: "The team confirmed the details and the report was delayed. No response from the account owner, so the item was processed." }, { id: 170, created_at: new Date("2023-05-05T09:43:49Z"), title: "Service Resolution", description: "The shipment was replaced — incomplete case, no further action. An operator reported an incomplete issue; the order was escalated. No response from the supplier, so the document was completed. The document was processed after a routine check." }, { id: 171, created_at: new Date("2023-05-06T15:55:08Z"), title: "Analysis", description: "The courier asked for a change and the booking was rejected. No response from the supplier, so the document was rejected." }, { id: 172, created_at: new Date("2023-07-16T19:53:43Z"), title: "Ticket", description: "The account owner asked for a change and the transfer was cancelled. Flagged as repeat. The supplier delayed the item." }, { id: 173, created_at: new Date("2023-07-05T19:31:31Z"), title: "Clarification Escalation Feedback", description: "The request was replaced following a minor review. An automatic claim was completed the same day. The report was reopened — partial case, no further action. The ticket was cancelled following an unusual review." }, { id: 174, created_at: new Date("2023-01-05T18:41:27Z"), title: "Confirmation Request Analysis", description: "The team asked for a change and the booking was confirmed. The request was escalated — minor case, no further action." }, { id: 175, created_at: new Date("2023-01-15T11:17:52Z"), title: "Question Investigation Summary", description: "Support asked for a change and the ticket was completed. A partial transfer was updated the same day. The item was closed after a repeat check." }, { id: 176, created_at: new Date("2023-09-03T23:06:07Z"), title: "Follow-up", description: "No response from the customer, so the request was closed. A standard follow-up: the item was updated." }, { id: 177, created_at: new Date("2023-09-13T22:47:09Z"), title: "Clarification", description: "A minor report was approved the same day. A routine follow-up: the report was resolved. Flagged as urgent. An operator cancelled the invoice. The supplier confirmed the details and the request was resolved." }, { id: 178, created_at: new Date("2023-06-26T08:14:20Z"), title: "Issue", description: "The account owner asked for a change and the appointment was delayed. An operator reported an unusual issue; the transfer was updated. An unusual follow-up: the transfer was replaced." }, { id: 179, created_at: new Date("2023-06-12T17:04:37Z"), title: "Question", description: "Flagged as unusual. Support escalated the record. Flagged as minor. The team completed the shipment. No response from the supplier, so the order was delayed. The team asked for a change and the transfer was approved." }, { id: 180, created_at: new Date("2023-05-13T22:32:46Z"), title: "Resolution", description: "A routine follow-up: the delivery was resolved. The reviewer confirmed the details and the ticket was completed." }, { id: 181, created_at: new Date("2023-03-18T21:36:34Z"), title: "Closure", description: "The claim was completed — repeat case, no further action. The account owner reported an automatic issue; the payment was processed." }, { id: 182, created_at: new Date("2023-08-18T17:37:39Z"), title: "Status Inquiry Ticket", description: null }, { id: 183, created_at: new Date("2023-02-02T17:52:31Z"), title: "Action Escalation", description: "The courier confirmed the details and the booking was replaced. The account was confirmed after a partial check." }, { id: 184, created_at: new Date("2023-04-15T11:38:03Z"), title: "Support Notification Review", description: "The supplier reported a duplicate issue; the appointment was confirmed. The customer reported a standard issue; the order was resolved." }, { id: 185, created_at: new Date("2023-04-29T13:40:39Z"), title: "Closure", description: "The session was rejected following a manual review. A routine follow-up: the refund was confirmed." }, { id: 186, created_at: new Date("2023-09-08T22:14:00Z"), title: "Feedback Check", description: "The supplier reported a routine issue; the request was refunded. A manual invoice was refunded the same day. A partial invoice was confirmed the same day. The delivery was cancelled — late case, no further action." }, { id: 187, created_at: new Date("2023-01-28T17:33:32Z"), title: "Action Resolution", description: "An unusual record was rescheduled the same day. An urgent follow-up: the account was approved. An incomplete account was rescheduled the same day." }, { id: 188, created_at: new Date("2023-08-08T23:14:37Z"), title: "Request", description: "Support confirmed the details and the invoice was confirmed. The reviewer asked for a change and the record was processed. Flagged as unusual. Support cancelled the report." }, { id: 189, created_at: new Date("2023-06-04T14:27:50Z"), title: "Feedback", description: "Flagged as incomplete. The courier cancelled the appointment. An unusual report was updated the same day." }, { id: 190, created_at: new Date("2023-02-18T00:08:39Z"), title: "Issue Update Report", description: "Flagged as partial. The courier rejected the record. The courier asked for a change and the account was confirmed." }, { id: 191, created_at: new Date("2023-01-29T14:40:40Z"), title: "Communication Summary", description: "The courier reported an automatic issue; the account was confirmed. A duplicate follow-up: the booking was cancelled." }, { id: 192, created_at: new Date("2023-07-19T12:12:48Z"), title: "Confirmation Inquiry Question", description: "No response from support, so the payment was cancelled. A repeat follow-up: the request was escalated. The customer asked for a change and the transfer was updated." }, { id: 193, created_at: new Date("2023-01-27T06:52:07Z"), title: "Check Inquiry", description: "A partial claim was replaced the same day. The appointment was resolved after a late check. Flagged as duplicate. The team replaced the item. An unusual follow-up: the session was updated." }, { id: 194, created_at: new Date("2023-06-21T20:33:27Z"), title: "Feedback", description: "The invoice was resolved after a late check. An operator reported an urgent issue; the transfer was refunded." }, { id: 195, created_at: new Date("2023-01-30T08:51:50Z"), title: "Status Service Problem", description: "Flagged as routine. An operator replaced the invoice. The reviewer asked for a change and the delivery was updated. An urgent request was closed the same day. The record was resolved after a standard check." }, { id: 196, created_at: new Date("2023-08-03T16:06:04Z"), title: "Action Situation", description: "An operator asked for a change and the order was approved. The claim was closed — routine case, no further action." }, { id: 197, created_at: new Date("2023-07-26T12:19:04Z"), title: "Alert Assignment", description: "An operator reported an urgent issue; the document was escalated. The customer confirmed the details and the claim was processed. A repeat follow-up: the account was resolved." }, { id: 198, created_at: new Date("2023-03-23T21:48:25Z"), title: "Check Analysis Ticket", description: "The invoice was resolved after an automatic check. A routine booking was refunded the same day. The transfer was reviewed — incomplete case, no further action. The team confirmed the details and the claim was rescheduled." }, { id: 199, created_at: new Date("2023-07-12T00:12:11Z"), title: "Resolution Alert", description: "No response from the team, so the claim was confirmed. No response from the team, so the report was closed." }, { id: 200, created_at: new Date("2023-04-12T12:40:30Z"), title: "Feedback Response Investigation", description: "A partial follow-up: the transfer was escalated. No response from the customer, so the session was refunded." }, ], }); await prisma.status_changes.createMany({ data: [ { id: 1, ticket_id: 91, status_id: 5, changed_at: new Date("2023-09-28T04:45:09Z") }, { id: 2, ticket_id: 27, status_id: 2, changed_at: new Date("2023-09-09T19:59:44Z") }, { id: 3, ticket_id: 179, status_id: 4, changed_at: new Date("2023-06-13T00:43:37Z") }, { id: 4, ticket_id: 43, status_id: 1, changed_at: new Date("2023-04-27T06:16:49Z") }, { id: 5, ticket_id: 149, status_id: 1, changed_at: new Date("2023-02-19T01:53:01Z") }, { id: 6, ticket_id: 10, status_id: 3, changed_at: new Date("2023-10-02T05:23:56Z") }, { id: 7, ticket_id: 38, status_id: 1, changed_at: new Date("2023-05-20T14:22:15Z") }, { id: 8, ticket_id: 137, status_id: 4, changed_at: new Date("2023-01-28T09:55:58Z") }, { id: 9, ticket_id: 56, status_id: 2, changed_at: new Date("2023-06-24T23:20:25Z") }, { id: 10, ticket_id: 166, status_id: 2, changed_at: new Date("2023-04-09T01:01:33Z") }, { id: 11, ticket_id: 118, status_id: 3, changed_at: new Date("2023-03-05T16:17:54Z") }, { id: 12, ticket_id: 195, status_id: 5, changed_at: new Date("2023-02-20T23:30:15Z") }, { id: 13, ticket_id: 80, status_id: 3, changed_at: new Date("2023-05-01T05:58:12Z") }, { id: 14, ticket_id: 114, status_id: 5, changed_at: new Date("2023-06-24T21:33:14Z") }, { id: 15, ticket_id: 32, status_id: 5, changed_at: new Date("2023-06-18T01:12:15Z") }, { id: 16, ticket_id: 35, status_id: 2, changed_at: new Date("2023-06-14T17:29:57Z") }, { id: 17, ticket_id: 112, status_id: 4, changed_at: new Date("2023-09-16T03:58:56Z") }, { id: 18, ticket_id: 141, status_id: 5, changed_at: new Date("2023-09-22T00:45:48Z") }, { id: 19, ticket_id: 117, status_id: 4, changed_at: new Date("2023-06-29T08:02:18Z") }, { id: 20, ticket_id: 168, status_id: 4, changed_at: new Date("2023-10-01T18:48:42Z") }, { id: 21, ticket_id: 145, status_id: 2, changed_at: new Date("2023-09-06T07:44:13Z") }, { id: 22, ticket_id: 100, status_id: 3, changed_at: new Date("2023-08-09T06:29:41Z") }, { id: 23, ticket_id: 177, status_id: 5, changed_at: new Date("2023-10-08T01:30:23Z") }, { id: 24, ticket_id: 41, status_id: 5, changed_at: new Date("2023-08-08T03:45:09Z") }, { id: 25, ticket_id: 85, status_id: 5, changed_at: new Date("2023-09-25T22:34:35Z") }, { id: 26, ticket_id: 157, status_id: 4, changed_at: new Date("2023-03-13T03:01:46Z") }, { id: 27, ticket_id: 108, status_id: 3, changed_at: new Date("2023-03-02T10:35:06Z") }, { id: 28, ticket_id: 106, status_id: 2, changed_at: new Date("2023-08-12T10:39:59Z") }, { id: 29, ticket_id: 55, status_id: 5, changed_at: new Date("2023-06-07T02:16:36Z") }, { id: 30, ticket_id: 191, status_id: 2, changed_at: new Date("2023-02-15T09:57:13Z") }, { id: 31, ticket_id: 97, status_id: 2, changed_at: new Date("2023-08-06T03:16:16Z") }, { id: 32, ticket_id: 38, status_id: 1, changed_at: new Date("2023-05-29T14:17:00Z") }, { id: 33, ticket_id: 88, status_id: 1, changed_at: new Date("2023-06-30T06:19:34Z") }, { id: 34, ticket_id: 24, status_id: 5, changed_at: new Date("2023-04-04T01:21:26Z") }, { id: 35, ticket_id: 117, status_id: 2, changed_at: new Date("2023-07-17T09:02:29Z") }, { id: 36, ticket_id: 117, status_id: 2, changed_at: new Date("2023-07-14T10:24:10Z") }, { id: 37, ticket_id: 189, status_id: 3, changed_at: new Date("2023-07-03T04:43:49Z") }, { id: 38, ticket_id: 118, status_id: 1, changed_at: new Date("2023-02-24T08:55:41Z") }, { id: 39, ticket_id: 60, status_id: 1, changed_at: new Date("2023-04-08T10:29:00Z") }, { id: 40, ticket_id: 125, status_id: 4, changed_at: new Date("2023-05-19T15:55:21Z") }, { id: 41, ticket_id: 98, status_id: 3, changed_at: new Date("2023-02-27T17:52:44Z") }, { id: 42, ticket_id: 124, status_id: 2, changed_at: new Date("2023-02-10T10:57:02Z") }, { id: 43, ticket_id: 98, status_id: 1, changed_at: new Date("2023-03-08T17:57:24Z") }, { id: 44, ticket_id: 82, status_id: 5, changed_at: new Date("2023-09-23T07:54:56Z") }, { id: 45, ticket_id: 188, status_id: 2, changed_at: new Date("2023-09-01T21:57:32Z") }, { id: 46, ticket_id: 170, status_id: 4, changed_at: new Date("2023-05-14T11:24:54Z") }, { id: 47, ticket_id: 131, status_id: 3, changed_at: new Date("2023-04-19T11:05:51Z") }, { id: 48, ticket_id: 1, status_id: 3, changed_at: new Date("2023-09-03T00:16:03Z") }, { id: 49, ticket_id: 37, status_id: 4, changed_at: new Date("2023-03-12T04:08:39Z") }, { id: 50, ticket_id: 131, status_id: 3, changed_at: new Date("2023-05-05T16:49:44Z") }, { id: 51, ticket_id: 109, status_id: 2, changed_at: new Date("2023-04-06T04:48:59Z") }, { id: 52, ticket_id: 97, status_id: 2, changed_at: new Date("2023-08-05T15:23:55Z") }, { id: 53, ticket_id: 169, status_id: 5, changed_at: new Date("2023-09-28T20:11:57Z") }, { id: 54, ticket_id: 178, status_id: 5, changed_at: new Date("2023-07-03T04:54:38Z") }, { id: 55, ticket_id: 109, status_id: 3, changed_at: new Date("2023-04-13T04:34:01Z") }, { id: 56, ticket_id: 36, status_id: 1, 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Date("2023-09-21T09:15:15Z") }, { id: 214, ticket_id: 103, status_id: 2, changed_at: new Date("2023-03-16T22:20:05Z") }, { id: 215, ticket_id: 161, status_id: 2, changed_at: new Date("2023-08-06T21:22:00Z") }, { id: 216, ticket_id: 48, status_id: 2, changed_at: new Date("2023-02-09T12:09:38Z") }, { id: 217, ticket_id: 148, status_id: 1, changed_at: new Date("2023-03-20T12:53:33Z") }, { id: 218, ticket_id: 42, status_id: 3, changed_at: new Date("2023-10-07T08:20:59Z") }, { id: 219, ticket_id: 123, status_id: 4, changed_at: new Date("2023-06-24T21:16:42Z") }, { id: 220, ticket_id: 180, status_id: 2, changed_at: new Date("2023-05-25T09:05:46Z") }, { id: 221, ticket_id: 83, status_id: 2, changed_at: new Date("2023-07-27T12:43:33Z") }, { id: 222, ticket_id: 47, status_id: 3, changed_at: new Date("2023-07-03T10:32:12Z") }, { id: 223, ticket_id: 122, status_id: 3, changed_at: new Date("2023-09-06T23:47:29Z") }, { id: 224, ticket_id: 107, status_id: 2, changed_at: new Date("2023-10-11T13:21:03Z") }, { id: 225, ticket_id: 104, status_id: 3, changed_at: new Date("2023-10-23T00:24:40Z") }, { id: 226, ticket_id: 98, status_id: 4, changed_at: new Date("2023-03-11T02:27:55Z") }, { id: 227, ticket_id: 164, status_id: 2, changed_at: new Date("2023-09-15T10:40:31Z") }, { id: 228, ticket_id: 94, status_id: 1, changed_at: new Date("2023-04-08T08:39:20Z") }, { id: 229, ticket_id: 37, status_id: 2, changed_at: new Date("2023-03-13T08:58:32Z") }, { id: 230, ticket_id: 59, status_id: 1, changed_at: new Date("2023-01-29T02:23:11Z") }, { id: 231, ticket_id: 123, status_id: 5, changed_at: new Date("2023-07-06T20:28:08Z") }, { id: 232, ticket_id: 192, status_id: 1, changed_at: new Date("2023-08-02T01:07:47Z") }, { id: 233, ticket_id: 33, status_id: 1, changed_at: new Date("2023-04-28T12:38:16Z") }, { id: 234, ticket_id: 115, status_id: 3, changed_at: new Date("2023-05-19T06:04:45Z") }, { id: 235, ticket_id: 72, status_id: 2, changed_at: new Date("2023-06-22T19:10:43Z") }, { id: 236, ticket_id: 148, status_id: 2, changed_at: new Date("2023-03-24T12:25:00Z") }, { id: 237, ticket_id: 131, status_id: 5, changed_at: new Date("2023-04-19T12:52:19Z") }, { id: 238, ticket_id: 12, status_id: 1, changed_at: new Date("2023-09-10T03:02:36Z") }, { id: 239, ticket_id: 194, status_id: 3, changed_at: new Date("2023-06-22T14:08:25Z") }, { id: 240, ticket_id: 71, status_id: 2, changed_at: new Date("2023-07-24T10:19:28Z") }, { id: 241, ticket_id: 85, status_id: 1, changed_at: new Date("2023-10-04T14:27:15Z") }, { id: 242, ticket_id: 33, status_id: 1, changed_at: new Date("2023-04-22T02:14:18Z") }, { id: 243, ticket_id: 33, status_id: 2, changed_at: new Date("2023-04-17T06:31:41Z") }, { id: 244, ticket_id: 173, status_id: 3, changed_at: new Date("2023-07-18T17:02:11Z") }, { id: 245, ticket_id: 135, status_id: 4, changed_at: new Date("2023-08-23T14:06:22Z") }, { id: 246, ticket_id: 167, status_id: 5, changed_at: new Date("2023-10-06T15:29:36Z") }, { id: 247, ticket_id: 176, status_id: 3, changed_at: new Date("2023-09-27T17:17:27Z") }, { id: 248, ticket_id: 19, status_id: 3, changed_at: new Date("2023-06-13T02:27:13Z") }, { id: 249, ticket_id: 127, status_id: 3, changed_at: new Date("2023-03-30T06:44:11Z") }, { id: 250, ticket_id: 176, status_id: 3, changed_at: new Date("2023-09-05T00:23:06Z") }, { id: 251, ticket_id: 187, status_id: 3, changed_at: new Date("2023-02-18T18:44:23Z") }, { id: 252, ticket_id: 11, status_id: 1, changed_at: new Date("2023-05-04T05:02:38Z") }, { id: 253, ticket_id: 38, status_id: 4, changed_at: new Date("2023-05-21T03:02:56Z") }, { id: 254, ticket_id: 141, status_id: 3, changed_at: new Date("2023-09-26T05:43:55Z") }, { id: 255, ticket_id: 79, status_id: 2, changed_at: new Date("2023-08-12T21:55:50Z") }, { id: 256, ticket_id: 37, status_id: 5, changed_at: new Date("2023-03-18T13:35:53Z") }, { id: 257, ticket_id: 139, status_id: 3, changed_at: new Date("2023-07-25T06:23:54Z") }, { id: 258, ticket_id: 192, status_id: 1, changed_at: new Date("2023-08-08T15:20:14Z") }, { id: 259, ticket_id: 161, status_id: 1, changed_at: new Date("2023-08-12T04:46:14Z") }, { id: 260, ticket_id: 36, status_id: 2, changed_at: new Date("2023-09-04T09:59:33Z") }, { id: 261, ticket_id: 142, status_id: 2, changed_at: new Date("2023-04-29T23:57:38Z") }, { id: 262, ticket_id: 72, status_id: 1, changed_at: new Date("2023-06-25T22:25:15Z") }, { id: 263, ticket_id: 170, status_id: 4, changed_at: new Date("2023-06-03T19:32:37Z") }, { id: 264, ticket_id: 159, status_id: 1, changed_at: new Date("2023-08-17T13:51:17Z") }, { id: 265, ticket_id: 170, status_id: 1, changed_at: new Date("2023-05-26T07:54:21Z") }, { id: 266, ticket_id: 70, status_id: 4, changed_at: new Date("2023-06-03T05:04:30Z") }, { id: 267, ticket_id: 183, status_id: 5, changed_at: new Date("2023-02-09T20:11:20Z") }, { id: 268, ticket_id: 38, status_id: 3, changed_at: new Date("2023-05-31T09:16:15Z") }, { id: 269, ticket_id: 112, status_id: 4, changed_at: new Date("2023-09-16T20:52:36Z") }, { id: 270, ticket_id: 64, status_id: 4, changed_at: new Date("2023-05-26T06:08:39Z") }, { id: 271, ticket_id: 91, status_id: 1, changed_at: new Date("2023-09-04T09:05:38Z") }, { id: 272, ticket_id: 50, status_id: 4, changed_at: new Date("2023-06-07T09:37:17Z") }, { id: 273, ticket_id: 162, status_id: 1, changed_at: new Date("2023-08-05T02:51:14Z") }, { id: 274, ticket_id: 123, status_id: 1, changed_at: new Date("2023-06-24T19:32:12Z") }, { id: 275, ticket_id: 172, status_id: 1, changed_at: new Date("2023-07-18T17:06:35Z") }, { id: 276, ticket_id: 25, status_id: 1, changed_at: new Date("2023-04-30T13:42:51Z") }, { id: 277, ticket_id: 40, status_id: 3, changed_at: new Date("2023-08-26T23:02:28Z") }, { id: 278, ticket_id: 3, status_id: 2, changed_at: new Date("2023-03-13T20:41:41Z") }, { id: 279, ticket_id: 42, status_id: 1, changed_at: new Date("2023-10-09T01:04:15Z") }, { id: 280, ticket_id: 57, status_id: 2, changed_at: new Date("2023-05-14T21:15:57Z") }, { id: 281, ticket_id: 20, status_id: 4, changed_at: new Date("2023-04-20T19:21:46Z") }, { id: 282, ticket_id: 34, status_id: 4, changed_at: new Date("2023-05-18T17:03:15Z") }, { id: 283, ticket_id: 77, status_id: 1, changed_at: new Date("2023-03-26T09:22:22Z") }, { id: 284, ticket_id: 78, status_id: 1, changed_at: new Date("2023-01-18T19:50:15Z") }, { id: 285, ticket_id: 89, status_id: 4, changed_at: new Date("2023-02-05T20:24:28Z") }, { id: 286, ticket_id: 35, status_id: 4, changed_at: new Date("2023-06-14T07:55:18Z") }, { id: 287, ticket_id: 66, status_id: 2, changed_at: new Date("2023-10-14T17:22:38Z") }, { id: 288, ticket_id: 49, status_id: 3, changed_at: new Date("2023-06-08T06:19:30Z") }, { id: 289, ticket_id: 83, status_id: 2, changed_at: new Date("2023-06-28T20:26:18Z") }, { id: 290, ticket_id: 184, status_id: 2, changed_at: new Date("2023-04-16T05:33:50Z") }, { id: 291, ticket_id: 16, status_id: 3, changed_at: new Date("2023-05-03T18:54:31Z") }, { id: 292, ticket_id: 46, status_id: 4, changed_at: new Date("2023-08-14T04:21:00Z") }, { id: 293, ticket_id: 47, status_id: 1, changed_at: new Date("2023-07-13T23:11:16Z") }, { id: 294, ticket_id: 19, status_id: 4, changed_at: new Date("2023-06-09T03:39:15Z") }, { id: 295, ticket_id: 74, status_id: 4, changed_at: new Date("2023-02-14T10:58:14Z") }, { id: 296, ticket_id: 31, status_id: 1, changed_at: new Date("2023-03-22T12:22:11Z") }, { id: 297, ticket_id: 165, status_id: 4, changed_at: new Date("2023-09-15T11:05:22Z") }, { id: 298, ticket_id: 192, status_id: 2, changed_at: new Date("2023-08-04T23:00:40Z") }, { id: 299, ticket_id: 97, status_id: 4, changed_at: new Date("2023-08-17T03:16:38Z") }, { id: 300, ticket_id: 12, status_id: 2, changed_at: new Date("2023-09-09T12:49:23Z") }, { id: 301, ticket_id: 111, status_id: 1, changed_at: new Date("2023-08-26T03:19:49Z") }, { id: 302, ticket_id: 147, status_id: 5, changed_at: new Date("2023-03-24T20:05:03Z") }, { id: 303, ticket_id: 167, status_id: 1, changed_at: new Date("2023-09-10T10:19:52Z") }, { id: 304, ticket_id: 143, status_id: 4, changed_at: new Date("2023-02-22T18:00:11Z") }, { id: 305, ticket_id: 84, status_id: 1, changed_at: new Date("2023-07-18T09:26:36Z") }, { id: 306, ticket_id: 93, status_id: 2, changed_at: new Date("2023-08-06T09:58:40Z") }, { id: 307, ticket_id: 173, status_id: 5, changed_at: new Date("2023-07-12T04:18:44Z") }, { id: 308, ticket_id: 4, status_id: 1, changed_at: new Date("2023-06-26T22:42:28Z") }, { id: 309, ticket_id: 136, status_id: 5, changed_at: new Date("2023-06-08T02:32:12Z") }, { id: 310, ticket_id: 152, status_id: 5, changed_at: new Date("2023-10-07T22:04:41Z") }, { id: 311, ticket_id: 45, status_id: 5, changed_at: new Date("2023-03-14T09:22:59Z") }, { id: 312, ticket_id: 142, status_id: 4, changed_at: new Date("2023-04-23T15:23:25Z") }, { id: 313, ticket_id: 181, status_id: 3, changed_at: new Date("2023-04-07T21:29:53Z") }, { id: 314, ticket_id: 188, status_id: 4, changed_at: new Date("2023-08-29T22:50:49Z") }, { id: 315, ticket_id: 69, status_id: 5, changed_at: new Date("2023-10-03T04:56:34Z") }, { id: 316, ticket_id: 45, status_id: 1, changed_at: new Date("2023-03-31T05:30:36Z") }, { id: 317, ticket_id: 58, status_id: 1, changed_at: new Date("2023-03-27T12:11:09Z") }, { id: 318, ticket_id: 42, status_id: 3, changed_at: new Date("2023-10-11T13:16:19Z") }, { id: 319, ticket_id: 108, status_id: 2, changed_at: new Date("2023-03-06T23:25:43Z") }, { id: 320, ticket_id: 100, status_id: 2, changed_at: new Date("2023-08-22T00:24:49Z") }, { id: 321, ticket_id: 147, status_id: 5, changed_at: new Date("2023-02-26T00:33:48Z") }, { id: 322, ticket_id: 64, status_id: 3, changed_at: new Date("2023-06-05T02:26:34Z") }, { id: 323, ticket_id: 95, status_id: 5, changed_at: new Date("2023-04-17T20:21:47Z") }, { id: 324, ticket_id: 52, status_id: 2, changed_at: new Date("2023-01-31T19:46:30Z") }, { id: 325, ticket_id: 134, status_id: 3, changed_at: new Date("2023-06-30T19:03:42Z") }, { id: 326, ticket_id: 138, status_id: 2, changed_at: new Date("2023-01-29T09:06:44Z") }, { id: 327, ticket_id: 133, status_id: 1, changed_at: new Date("2023-04-04T04:38:02Z") }, { id: 328, ticket_id: 74, status_id: 5, changed_at: new Date("2023-02-11T16:43:26Z") }, { id: 329, ticket_id: 160, status_id: 3, changed_at: new Date("2023-03-19T08:17:53Z") }, { id: 330, ticket_id: 128, status_id: 4, changed_at: new Date("2023-07-14T21:21:32Z") }, { id: 331, ticket_id: 41, status_id: 2, changed_at: new Date("2023-08-24T03:57:20Z") }, { id: 332, ticket_id: 22, status_id: 4, changed_at: new Date("2023-05-14T14:41:58Z") }, { id: 333, ticket_id: 87, status_id: 4, changed_at: new Date("2023-02-10T17:00:26Z") }, { id: 334, ticket_id: 55, status_id: 2, changed_at: new Date("2023-06-29T23:40:58Z") }, { id: 335, ticket_id: 72, status_id: 3, changed_at: new Date("2023-06-03T14:05:55Z") }, { id: 336, ticket_id: 81, status_id: 4, changed_at: new Date("2023-04-21T06:24:30Z") }, { id: 337, ticket_id: 85, status_id: 3, changed_at: new Date("2023-09-22T07:34:16Z") }, { id: 338, ticket_id: 170, status_id: 5, changed_at: new Date("2023-05-08T16:11:34Z") }, { id: 339, ticket_id: 67, status_id: 5, changed_at: new Date("2023-08-22T13:14:51Z") }, { id: 340, ticket_id: 83, status_id: 4, changed_at: new Date("2023-07-05T17:29:30Z") }, { id: 341, ticket_id: 77, status_id: 4, changed_at: new Date("2023-03-09T16:34:02Z") }, { id: 342, ticket_id: 104, status_id: 1, changed_at: new Date("2023-10-19T02:57:37Z") }, { id: 343, ticket_id: 65, status_id: 1, changed_at: new Date("2023-02-11T09:55:09Z") }, { id: 344, ticket_id: 44, status_id: 5, changed_at: new Date("2023-09-09T10:44:05Z") }, { id: 345, ticket_id: 51, status_id: 4, changed_at: new Date("2023-03-10T17:04:38Z") }, { id: 346, ticket_id: 93, status_id: 1, changed_at: new Date("2023-08-17T05:01:44Z") }, { id: 347, ticket_id: 116, status_id: 5, changed_at: new Date("2023-07-24T08:31:06Z") }, { id: 348, ticket_id: 189, status_id: 1, changed_at: new Date("2023-06-23T15:10:31Z") }, { id: 349, ticket_id: 196, status_id: 3, changed_at: new Date("2023-08-17T18:44:25Z") }, { id: 350, ticket_id: 79, status_id: 4, changed_at: new Date("2023-08-20T22:13:54Z") }, { id: 351, ticket_id: 60, status_id: 5, changed_at: new Date("2023-03-23T21:02:54Z") }, { id: 352, ticket_id: 81, status_id: 4, changed_at: new Date("2023-04-26T02:19:03Z") }, { id: 353, ticket_id: 114, status_id: 1, changed_at: new Date("2023-06-20T21:08:20Z") }, { id: 354, ticket_id: 107, status_id: 1, changed_at: new Date("2023-10-08T21:52:36Z") }, { id: 355, ticket_id: 2, status_id: 2, changed_at: new Date("2023-03-28T23:09:43Z") }, { id: 356, ticket_id: 69, status_id: 3, changed_at: new Date("2023-09-08T03:09:27Z") }, { id: 357, ticket_id: 190, status_id: 5, changed_at: new Date("2023-03-08T01:57:55Z") }, { id: 358, ticket_id: 21, status_id: 1, changed_at: new Date("2023-08-23T02:31:53Z") }, { id: 359, ticket_id: 8, status_id: 4, changed_at: new Date("2023-07-15T02:44:59Z") }, { id: 360, ticket_id: 99, status_id: 3, changed_at: new Date("2023-08-04T06:34:33Z") }, { id: 361, ticket_id: 28, status_id: 3, changed_at: new Date("2023-09-10T14:47:32Z") }, { id: 362, ticket_id: 152, status_id: 1, changed_at: new Date("2023-10-05T14:33:01Z") }, { id: 363, ticket_id: 123, status_id: 2, changed_at: new Date("2023-07-15T05:34:35Z") }, { id: 364, ticket_id: 173, status_id: 5, changed_at: new Date("2023-07-28T18:11:20Z") }, { id: 365, ticket_id: 22, status_id: 4, changed_at: new Date("2023-06-02T04:07:06Z") }, { id: 366, ticket_id: 124, status_id: 1, changed_at: new Date("2023-01-18T01:49:51Z") }, { id: 367, ticket_id: 106, status_id: 5, changed_at: new Date("2023-07-28T18:08:37Z") }, { id: 368, ticket_id: 180, status_id: 5, changed_at: new Date("2023-05-21T15:29:13Z") }, { id: 369, ticket_id: 99, status_id: 3, changed_at: new Date("2023-08-01T07:50:56Z") }, { id: 370, ticket_id: 107, status_id: 1, changed_at: new Date("2023-10-10T09:30:24Z") }, { id: 371, ticket_id: 168, status_id: 5, changed_at: new Date("2023-10-13T05:54:11Z") }, { id: 372, ticket_id: 15, status_id: 1, changed_at: new Date("2023-04-28T21:57:59Z") }, { id: 373, ticket_id: 110, status_id: 1, changed_at: new Date("2023-04-06T23:24:31Z") }, { id: 374, ticket_id: 5, status_id: 2, changed_at: new Date("2023-04-24T07:08:52Z") }, { id: 375, ticket_id: 70, status_id: 1, changed_at: new Date("2023-06-01T07:44:41Z") }, { id: 376, ticket_id: 26, status_id: 1, changed_at: new Date("2023-04-16T13:06:43Z") }, { id: 377, ticket_id: 153, status_id: 1, changed_at: new Date("2023-01-20T05:35:47Z") }, { id: 378, ticket_id: 186, status_id: 3, changed_at: new Date("2023-09-25T21:21:46Z") }, { id: 379, ticket_id: 96, status_id: 2, changed_at: new Date("2023-08-10T22:06:32Z") }, { id: 380, ticket_id: 137, status_id: 3, changed_at: new Date("2023-02-07T20:16:09Z") }, { id: 381, ticket_id: 7, status_id: 1, changed_at: new Date("2023-08-11T15:27:11Z") }, { id: 382, ticket_id: 149, status_id: 2, changed_at: new Date("2023-02-13T20:45:14Z") }, { id: 383, ticket_id: 96, status_id: 4, changed_at: new Date("2023-08-10T13:19:32Z") }, { id: 384, ticket_id: 91, status_id: 2, changed_at: new Date("2023-09-28T13:27:03Z") }, { id: 385, ticket_id: 19, status_id: 4, changed_at: new Date("2023-06-14T21:22:06Z") }, { id: 386, ticket_id: 65, status_id: 3, changed_at: new Date("2023-03-03T17:58:04Z") }, { id: 387, ticket_id: 109, status_id: 4, changed_at: new Date("2023-04-09T00:00:47Z") }, { id: 388, ticket_id: 192, status_id: 5, changed_at: new Date("2023-08-14T06:05:30Z") }, { id: 389, ticket_id: 172, status_id: 5, changed_at: new Date("2023-07-20T22:42:33Z") }, { id: 390, ticket_id: 86, status_id: 4, changed_at: new Date("2023-07-17T07:34:52Z") }, { id: 391, ticket_id: 130, status_id: 3, changed_at: new Date("2023-08-04T23:39:12Z") }, { id: 392, ticket_id: 143, status_id: 5, changed_at: new Date("2023-02-03T12:53:31Z") }, { id: 393, ticket_id: 172, status_id: 1, changed_at: new Date("2023-07-30T10:29:36Z") }, { id: 394, ticket_id: 120, status_id: 5, changed_at: new Date("2023-07-21T12:42:49Z") }, { id: 395, ticket_id: 193, status_id: 4, changed_at: new Date("2023-01-29T19:26:30Z") }, { id: 396, ticket_id: 198, status_id: 5, changed_at: new Date("2023-04-20T01:31:53Z") }, { id: 397, ticket_id: 77, status_id: 5, changed_at: new Date("2023-03-14T17:32:18Z") }, { id: 398, ticket_id: 19, status_id: 1, changed_at: new Date("2023-06-15T15:31:08Z") }, { id: 399, ticket_id: 72, status_id: 5, changed_at: new Date("2023-06-20T07:17:04Z") }, { id: 400, ticket_id: 118, status_id: 2, changed_at: new Date("2023-02-22T18:21:39Z") }, { id: 401, ticket_id: 67, status_id: 4, changed_at: new Date("2023-08-11T06:38:52Z") }, { id: 402, ticket_id: 187, status_id: 4, changed_at: new Date("2023-02-01T22:25:03Z") }, { id: 403, ticket_id: 7, status_id: 4, changed_at: new Date("2023-08-04T06:27:31Z") }, { id: 404, ticket_id: 18, status_id: 5, changed_at: new Date("2023-04-17T22:45:59Z") }, { id: 405, ticket_id: 188, status_id: 4, changed_at: new Date("2023-08-20T10:07:32Z") }, { id: 406, ticket_id: 82, status_id: 4, changed_at: new Date("2023-10-03T12:26:45Z") }, { id: 407, ticket_id: 120, status_id: 1, changed_at: new Date("2023-07-26T00:54:42Z") }, { id: 408, ticket_id: 79, status_id: 4, changed_at: new Date("2023-09-09T12:50:20Z") }, { id: 409, ticket_id: 134, status_id: 3, changed_at: new Date("2023-06-20T00:29:55Z") }, { id: 410, ticket_id: 7, status_id: 1, changed_at: new Date("2023-08-07T21:00:14Z") }, { id: 411, ticket_id: 133, status_id: 2, changed_at: new Date("2023-04-09T13:21:16Z") }, { id: 412, ticket_id: 65, status_id: 4, changed_at: new Date("2023-02-28T01:02:59Z") }, { id: 413, ticket_id: 187, status_id: 5, changed_at: new Date("2023-02-15T09:57:08Z") }, { id: 414, ticket_id: 129, status_id: 4, changed_at: new Date("2023-10-18T23:00:28Z") }, { id: 415, ticket_id: 96, status_id: 5, changed_at: new Date("2023-08-04T22:38:19Z") }, { id: 416, ticket_id: 156, status_id: 5, changed_at: new Date("2023-02-07T03:39:33Z") }, { id: 417, ticket_id: 8, status_id: 5, changed_at: new Date("2023-07-10T05:37:49Z") }, { id: 418, ticket_id: 17, status_id: 2, changed_at: new Date("2023-08-27T17:35:33Z") }, { id: 419, ticket_id: 47, status_id: 1, changed_at: new Date("2023-07-14T08:44:49Z") }, { id: 420, ticket_id: 8, status_id: 4, changed_at: new Date("2023-07-18T09:35:10Z") }, ], }); } main() .then(() => prisma.$disconnect()) .catch(async error => { console.error(error); await prisma.$disconnect(); process.exit(1); });