[ { "model": "app.agent", "pk": 1, "fields": { "full_name": "Liam Murphy", "team": "Billing", "email": "liam.murphy@example.com" } }, { "model": "app.agent", "pk": 2, "fields": { "full_name": "Paula Flores", "team": "Technical", "email": "paula.flores@example.org" } }, { "model": "app.agent", "pk": 3, "fields": { "full_name": "Nour Young", "team": "Sales", "email": "nour.young@example.org" } }, { "model": "app.agent", "pk": 4, "fields": { "full_name": "Chen Hassan", "team": "Sales", "email": "chen.hassan@example.com" } }, { "model": "app.agent", "pk": 5, "fields": { "full_name": "Sam Gupta", "team": "Sales", "email": "sam.gupta@example.org" } }, { "model": "app.agent", "pk": 6, "fields": { "full_name": "Nour Klein", "team": "Sales", "email": "nour.klein@example.org" } }, { "model": "app.agent", "pk": 7, "fields": { "full_name": "Uma Murphy", "team": "Technical", "email": "uma.murphy@example.org" } }, { "model": "app.agent", "pk": 8, "fields": { "full_name": "Jonas Park", "team": "Technical", "email": "jonas.park@example.com" } }, { "model": "app.agent", "pk": 9, "fields": { "full_name": "Lena Hansen", "team": "Billing", "email": "lena.hansen@example.org" } }, { "model": "app.agent", "pk": 10, "fields": { "full_name": "Jack Schmidt", "team": "Technical", "email": "jack.schmidt@example.com" } }, { "model": "app.agent", "pk": 11, "fields": { "full_name": "Victor Kumar", "team": "Billing", "email": "victor.kumar@example.net" } }, { "model": "app.agent", "pk": 12, "fields": { "full_name": "Uma Wagner", "team": "Sales", "email": "uma.wagner@example.org" } }, { "model": "app.agent", "pk": 13, "fields": { "full_name": "Grace Johnson", "team": "General", "email": "grace.johnson@example.net" } }, { "model": "app.agent", "pk": 14, "fields": { "full_name": "Lucas Wang", "team": "Billing", "email": "lucas.wang@example.org" } }, { "model": "app.agent", "pk": 15, "fields": { "full_name": "Oscar Adams", "team": "General", "email": "oscar.adams@example.com" } }, { "model": "app.agent", "pk": 16, "fields": { "full_name": "Olivia Park", "team": "General", "email": "olivia.park@example.org" } }, { "model": "app.agent", "pk": 17, "fields": { "full_name": "Nour Carter", "team": "Sales", "email": "nour.carter@example.net" } }, { "model": "app.agent", "pk": 18, "fields": { "full_name": "Jade Reyes", "team": "Billing", "email": "jade.reyes@example.org" } }, { "model": "app.agent", "pk": 19, "fields": { "full_name": "Ethan Nakamura", "team": "Sales", "email": "ethan.nakamura@example.org" } }, { "model": "app.agent", "pk": 20, "fields": { "full_name": "Liam Johnson", "team": "General", "email": "liam.johnson@example.com" } }, { "model": "app.agent", "pk": 21, "fields": { "full_name": "Jack Garcia", "team": "Technical", "email": "jack.garcia@example.com" } }, { "model": "app.agent", "pk": 22, "fields": { "full_name": "Jack Nakamura", "team": "Sales", "email": "jack.nakamura@example.com" } }, { "model": "app.agent", "pk": 23, "fields": { "full_name": "Rafael Silva", "team": "General", "email": "rafael.silva@example.com" } }, { "model": "app.agent", "pk": 24, "fields": { "full_name": "Elif Schneider", "team": "General", "email": "elif.schneider@example.org" } }, { "model": "app.agent", "pk": 25, "fields": { "full_name": "Amir Murphy", "team": "Billing", "email": "amir.murphy@example.com" } }, { "model": "app.agent", "pk": 26, "fields": { "full_name": "Yara Castro", "team": "Billing", "email": "yara.castro@example.net" } }, { "model": "app.agent", "pk": 27, "fields": { "full_name": "Ines Meyer", "team": "Technical", "email": "ines.meyer@example.com" } }, { "model": "app.agent", "pk": 28, "fields": { "full_name": "Julia Klein", "team": "General", "email": "julia.klein@example.com" } }, { "model": "app.agent", "pk": 29, "fields": { "full_name": "Priya Ibrahim", "team": "Billing", "email": "priya.ibrahim@example.com" } }, { "model": "app.agent", "pk": 30, "fields": { "full_name": "Ben Weber", "team": "General", "email": "ben.weber@example.net" } }, { "model": "app.agent", "pk": 31, "fields": { "full_name": "Omar Lopez", "team": "Sales", "email": "omar.lopez@example.org" } }, { "model": "app.agent", "pk": 32, "fields": { "full_name": "Elif Zhang", "team": "Sales", "email": "elif.zhang@example.com" } }, { "model": "app.agent", "pk": 33, "fields": { "full_name": "Ivan Fischer", "team": "General", "email": "ivan.fischer@example.net" } }, { "model": "app.agent", "pk": 34, "fields": { "full_name": "Jonas Nguyen", "team": "General", "email": "jonas.nguyen@example.org" } }, { "model": "app.agent", "pk": 35, "fields": { "full_name": "Nour Rossi", "team": "General", "email": "nour.rossi@example.net" } }, { "model": "app.agent", "pk": 36, "fields": { "full_name": "Ibrahim Zhang", "team": "Sales", "email": "ibrahim.zhang@example.com" } }, { "model": "app.agent", "pk": 37, "fields": { "full_name": "Tomas Torres", "team": "Billing", "email": "tomas.torres@example.org" } }, { "model": "app.agent", "pk": 38, "fields": { "full_name": "Lena Johnson", "team": "Billing", "email": "lena.johnson@example.net" } }, { "model": "app.agent", "pk": 39, "fields": { "full_name": "David Carter", "team": "Sales", "email": "david.carter@example.org" } }, { "model": "app.agent", "pk": 40, "fields": { "full_name": "Mila Singh", "team": "Technical", "email": "mila.singh@example.org" } }, { "model": "app.agent", "pk": 41, "fields": { "full_name": "James Davis", "team": "General", "email": "james.davis@example.org" } }, { "model": "app.agent", "pk": 42, "fields": { "full_name": "Grace Nguyen", "team": "Technical", "email": "grace.nguyen@example.net" } }, { "model": "app.agent", "pk": 43, "fields": { "full_name": "Paula Schmidt", "team": "General", "email": "paula.schmidt@example.com" } }, { "model": "app.agent", "pk": 44, "fields": { "full_name": "Sara Gupta", "team": "Technical", "email": "sara.gupta@example.org" } }, { "model": "app.agent", "pk": 45, "fields": { "full_name": "Kai Castro", "team": "General", "email": "kai.castro@example.net" } }, { "model": "app.agent", "pk": 46, "fields": { "full_name": "Omar Andersen", "team": "Technical", "email": "omar.andersen@example.net" } }, { "model": "app.agent", "pk": 47, "fields": { "full_name": "Ivan Almeida", "team": "Technical", "email": "ivan.almeida@example.net" } }, { "model": "app.agent", "pk": 48, "fields": { "full_name": "Yusuf Baker", "team": "Technical", "email": "yusuf.baker@example.net" } }, { "model": "app.agent", "pk": 49, "fields": { "full_name": "Isaac Klein", "team": "Technical", "email": "isaac.klein@example.org" } }, { "model": "app.agent", "pk": 50, "fields": { "full_name": "Nina Miller", "team": "Sales", "email": "nina.miller@example.net" } }, { "model": "app.customer", "pk": 1, "fields": { "full_name": "Mia Hoffmann", "email": "mia.hoffmann@example.net", "created_at": "2020-09-25T07:19:13Z" } }, { "model": "app.customer", "pk": 2, "fields": { "full_name": "Karim Yilmaz", "email": "karim.yilmaz@example.org", "created_at": "2022-06-12T17:18:12Z" } }, { "model": "app.customer", "pk": 3, "fields": { "full_name": "Noah Fischer", "email": "noah.fischer@example.net", "created_at": "2022-07-06T21:38:35Z" } }, { "model": "app.customer", "pk": 4, "fields": { "full_name": "Uma Baker", "email": "uma.baker@example.org", "created_at": "2021-02-19T11:12:53Z" } }, { "model": "app.customer", "pk": 5, "fields": { "full_name": "Olivia Rossi", "email": "olivia.rossi@example.org", "created_at": "2021-08-13T21:51:16Z" } }, { "model": "app.customer", "pk": 6, "fields": { "full_name": "Fatima Hansen", "email": "fatima.hansen@example.org", "created_at": "2020-11-25T14:02:05Z" } }, { "model": "app.customer", "pk": 7, "fields": { "full_name": "Tomas Schneider", "email": "tomas.schneider@example.org", "created_at": "2022-03-09T08:55:18Z" } }, { "model": "app.customer", "pk": 8, "fields": { "full_name": "Hugo Kim", "email": "hugo.kim@example.org", "created_at": "2022-05-23T01:31:37Z" } }, { "model": "app.customer", "pk": 9, "fields": { "full_name": "Oscar Miller", "email": "oscar.miller@example.net", "created_at": "2022-01-18T17:20:28Z" } }, { "model": "app.customer", "pk": 10, "fields": { "full_name": "Pedro Bennett", "email": "pedro.bennett@example.com", "created_at": "2020-03-02T09:21:46Z" } }, { "model": "app.customer", "pk": 11, "fields": { "full_name": "Lena Novak", "email": "lena.novak@example.com", "created_at": "2021-02-26T17:57:33Z" } }, { "model": "app.customer", "pk": 12, "fields": { "full_name": "Chen Miller", "email": "chen.miller@example.net", "created_at": "2022-09-26T03:13:02Z" } }, { "model": "app.customer", "pk": 13, "fields": { "full_name": "Chen Jensen", "email": "chen.jensen@example.org", "created_at": "2022-02-26T09:24:38Z" } }, { "model": "app.customer", "pk": 14, "fields": { "full_name": "Ethan Schmidt", "email": "ethan.schmidt@example.org", "created_at": "2021-12-11T13:01:40Z" } }, { "model": "app.customer", "pk": 15, "fields": { "full_name": "Ethan Johnson", "email": "ethan.johnson@example.net", "created_at": "2021-01-27T16:15:42Z" } }, { "model": "app.customer", "pk": 16, "fields": { "full_name": "Ibrahim Hansen", "email": "ibrahim.hansen@example.com", "created_at": "2022-03-21T17:31:53Z" } }, { "model": "app.customer", "pk": 17, "fields": { "full_name": "Tariq Gomez", "email": "tariq.gomez@example.org", "created_at": "2022-05-29T19:48:59Z" } }, { "model": "app.customer", "pk": 18, "fields": { "full_name": "Grace Davis", "email": "grace.davis@example.com", "created_at": "2021-05-15T22:51:53Z" } }, { "model": "app.customer", "pk": 19, "fields": { "full_name": "Mila Johnson", "email": "mila.johnson@example.org", "created_at": "2021-11-11T18:56:15Z" } }, { "model": "app.customer", "pk": 20, "fields": { "full_name": "Elena Bennett", "email": "elena.bennett@example.com", "created_at": "2021-10-11T14:27:28Z" } }, { "model": "app.customer", "pk": 21, "fields": { "full_name": "Felix Gupta", "email": "felix.gupta@example.com", "created_at": "2020-12-01T13:59:43Z" } }, { "model": "app.customer", "pk": 22, "fields": { "full_name": "Chen Chen", "email": "chen.chen@example.org", "created_at": "2022-03-02T17:30:10Z" } }, { "model": "app.customer", "pk": 23, "fields": { "full_name": "Nina Reyes", "email": "nina.reyes@example.net", "created_at": "2020-12-07T03:28:05Z" } }, { "model": "app.customer", "pk": 24, "fields": { "full_name": "Ben Larsen", "email": "ben.larsen@example.com", "created_at": "2022-12-27T14:32:28Z" } }, { "model": "app.customer", "pk": 25, "fields": { "full_name": "Oscar Castro", "email": "oscar.castro@example.net", "created_at": "2020-11-16T08:28:51Z" } }, { "model": "app.customer", "pk": 26, "fields": { "full_name": "Maria Larsen", "email": "maria.larsen@example.org", "created_at": "2021-07-24T15:30:20Z" } }, { "model": "app.customer", "pk": 27, "fields": { "full_name": "Omar Bennett", "email": "omar.bennett@example.org", "created_at": "2020-07-09T09:52:59Z" } }, { "model": "app.customer", "pk": 28, "fields": { "full_name": "Liam Diaz", "email": "liam.diaz@example.org", "created_at": "2022-12-16T16:12:36Z" } }, { "model": "app.customer", "pk": 29, "fields": { "full_name": "Wei Martin", "email": "wei.martin@example.com", "created_at": "2020-07-03T10:33:33Z" } }, { "model": "app.customer", "pk": 30, "fields": { "full_name": "Jade Dubois", "email": "jade.dubois@example.com", "created_at": "2021-07-07T00:23:00Z" } }, { "model": "app.customer", "pk": 31, "fields": { "full_name": "Amir Hansen", "email": "amir.hansen@example.net", "created_at": "2020-12-10T11:53:29Z" } }, { "model": "app.customer", "pk": 32, "fields": { "full_name": "Zara Rossi", "email": "zara.rossi@example.net", "created_at": "2022-05-14T16:12:00Z" } }, { "model": "app.customer", "pk": 33, "fields": { "full_name": "Sara Vargas", "email": "sara.vargas@example.net", "created_at": "2020-08-05T22:58:17Z" } }, { "model": "app.customer", "pk": 34, "fields": { "full_name": "Maja Schneider", "email": "maja.schneider@example.com", "created_at": "2022-02-21T18:21:13Z" } }, { "model": "app.customer", "pk": 35, "fields": { "full_name": "Victor Tanaka", "email": "victor.tanaka@example.org", "created_at": "2021-03-31T21:44:20Z" } }, { "model": "app.customer", "pk": 36, "fields": { "full_name": "Liam Brown", "email": "liam.brown@example.net", "created_at": "2020-05-18T19:36:26Z" } }, { "model": "app.customer", "pk": 37, "fields": { "full_name": "Mila Oliveira", "email": "mila.oliveira@example.org", "created_at": "2022-01-15T12:02:21Z" } }, { "model": "app.customer", "pk": 38, "fields": { "full_name": "Zara Gupta", "email": "zara.gupta@example.net", "created_at": "2021-06-27T07:40:42Z" } }, { "model": "app.customer", "pk": 39, "fields": { "full_name": "Mila Oliveira", "email": "mila.oliveira@example.org", "created_at": "2021-04-07T14:48:54Z" } }, { "model": "app.customer", "pk": 40, "fields": { "full_name": "Noah Singh", "email": "noah.singh@example.com", "created_at": "2022-01-02T09:57:05Z" } }, { "model": "app.customer", "pk": 41, "fields": { "full_name": "Kai Hassan", "email": "kai.hassan@example.org", "created_at": "2020-08-23T16:21:14Z" } }, { "model": "app.customer", "pk": 42, "fields": { "full_name": "Ivan Torres", "email": "ivan.torres@example.org", "created_at": "2020-06-15T12:31:20Z" } }, { "model": "app.customer", "pk": 43, "fields": { "full_name": "Fatima Schneider", "email": "fatima.schneider@example.com", "created_at": "2022-03-11T12:29:46Z" } }, { "model": "app.customer", "pk": 44, "fields": { "full_name": "Laura Larsen", "email": "laura.larsen@example.com", "created_at": "2022-10-04T15:03:20Z" } }, { "model": "app.customer", "pk": 45, "fields": { "full_name": "Marco Kaya", "email": "marco.kaya@example.com", "created_at": "2022-10-02T18:41:40Z" } }, { "model": "app.customer", "pk": 46, "fields": { "full_name": "Lena Martin", "email": "lena.martin@example.net", "created_at": "2021-10-12T18:40:23Z" } }, { "model": "app.customer", "pk": 47, "fields": { "full_name": "Deniz Garcia", "email": "deniz.garcia@example.org", "created_at": "2021-06-10T08:58:37Z" } }, { "model": "app.customer", "pk": 48, "fields": { "full_name": "Carlos Martin", "email": "carlos.martin@example.com", "created_at": "2021-10-25T11:33:57Z" } }, { "model": "app.customer", "pk": 49, "fields": { "full_name": "Elena Klein", "email": "elena.klein@example.org", "created_at": "2021-06-18T14:24:10Z" } }, { "model": "app.customer", "pk": 50, "fields": { "full_name": "James Diaz", "email": "james.diaz@example.org", "created_at": "2020-02-20T13:34:24Z" } }, { "model": "app.customer", "pk": 51, "fields": { "full_name": "James Ruiz", "email": "james.ruiz@example.org", "created_at": "2022-07-19T05:32:37Z" } }, { "model": "app.customer", "pk": 52, "fields": { "full_name": "Rosa Hughes", "email": "rosa.hughes@example.net", "created_at": "2020-09-02T16:26:28Z" } }, { "model": "app.customer", "pk": 53, "fields": { "full_name": "Nour Clark", "email": "nour.clark@example.org", "created_at": "2021-03-10T12:52:45Z" } }, { "model": "app.customer", "pk": 54, "fields": { "full_name": "Wei Garcia", "email": "wei.garcia@example.org", "created_at": "2021-04-26T17:10:43Z" } }, { "model": "app.customer", "pk": 55, "fields": { "full_name": "Noah Torres", "email": "noah.torres@example.net", "created_at": "2022-10-10T09:47:28Z" } }, { "model": "app.customer", "pk": 56, "fields": { "full_name": "Nina Flores", "email": "nina.flores@example.net", "created_at": "2022-05-29T15:43:39Z" } }, { "model": "app.customer", "pk": 57, "fields": { "full_name": "Selin Ibrahim", "email": "selin.ibrahim@example.com", "created_at": "2020-03-31T19:54:18Z" } }, { "model": "app.customer", "pk": 58, "fields": { "full_name": "Alice Cruz", "email": "alice.cruz@example.org", "created_at": "2020-07-22T17:41:48Z" } }, { "model": "app.customer", "pk": 59, "fields": { "full_name": "Elena Park", "email": "elena.park@example.net", "created_at": "2021-07-14T17:38:59Z" } }, { "model": "app.customer", "pk": 60, "fields": { "full_name": "Mateo Bennett", "email": "mateo.bennett@example.com", "created_at": "2021-02-05T08:24:53Z" } }, { "model": "app.customer", "pk": 61, "fields": { "full_name": "Carlos Lee", "email": "carlos.lee@example.net", "created_at": "2020-10-06T21:16:33Z" } }, { "model": "app.customer", "pk": 62, "fields": { "full_name": "Alice Young", "email": "alice.young@example.net", "created_at": "2020-03-22T16:43:22Z" } }, { "model": "app.customer", "pk": 63, "fields": { "full_name": "Sara Miller", "email": "sara.miller@example.org", "created_at": "2021-04-26T13:26:13Z" } }, { "model": "app.customer", "pk": 64, "fields": { "full_name": "Kai Schneider", "email": "kai.schneider@example.com", "created_at": "2021-11-04T22:45:55Z" } }, { "model": "app.customer", "pk": 65, "fields": { "full_name": "Zara Torres", "email": "zara.torres@example.com", "created_at": "2020-05-01T22:51:34Z" } }, { "model": "app.customer", "pk": 66, "fields": { "full_name": "Maja Almeida", "email": "maja.almeida@example.org", "created_at": "2020-08-07T08:42:10Z" } }, { "model": "app.customer", "pk": 67, "fields": { "full_name": "Julia Vargas", "email": "julia.vargas@example.net", "created_at": "2020-01-18T08:24:09Z" } }, { "model": "app.customer", "pk": 68, "fields": { "full_name": "Amir Singh", "email": "amir.singh@example.com", "created_at": "2020-07-09T16:54:40Z" } }, { "model": "app.customer", "pk": 69, "fields": { "full_name": "Ana Flores", "email": "ana.flores@example.net", "created_at": "2020-04-01T14:52:20Z" } }, { "model": "app.customer", "pk": 70, "fields": { "full_name": "Jade Bauer", "email": "jade.bauer@example.com", "created_at": "2020-12-13T19:55:53Z" } }, { "model": "app.customer", "pk": 71, "fields": { "full_name": "Hana Nguyen", "email": "hana.nguyen@example.com", "created_at": "2021-07-27T21:51:56Z" } }, { "model": "app.customer", "pk": 72, "fields": { "full_name": "Karim Moreau", "email": "karim.moreau@example.org", "created_at": "2021-09-04T07:49:30Z" } }, { "model": "app.customer", "pk": 73, "fields": { "full_name": "Noah Kaya", "email": "noah.kaya@example.com", "created_at": "2020-06-04T17:49:25Z" } }, { "model": "app.customer", "pk": 74, "fields": { "full_name": "Ibrahim Lee", "email": "ibrahim.lee@example.com", "created_at": "2020-12-21T21:41:29Z" } }, { "model": "app.customer", "pk": 75, "fields": { "full_name": "Elena Martin", "email": "elena.martin@example.org", "created_at": "2022-04-27T22:22:09Z" } }, { "model": "app.customer", "pk": 76, "fields": { "full_name": "Amir Klein", "email": "amir.klein@example.org", "created_at": "2020-02-11T21:48:23Z" } }, { "model": "app.customer", "pk": 77, "fields": { "full_name": "Nour Evans", "email": "nour.evans@example.org", "created_at": "2021-09-11T08:48:01Z" } }, { "model": "app.customer", "pk": 78, "fields": { "full_name": "Felix Castro", "email": "felix.castro@example.org", "created_at": "2020-05-19T15:52:16Z" } }, { "model": "app.customer", "pk": 79, "fields": { "full_name": "Selin Kumar", "email": "selin.kumar@example.com", "created_at": "2021-08-01T07:23:04Z" } }, { "model": "app.customer", "pk": 80, "fields": { "full_name": "Alice Yilmaz", "email": "alice.yilmaz@example.net", "created_at": "2020-02-19T18:13:29Z" } }, { "model": "app.customer", "pk": 81, "fields": { "full_name": "Nour Young", "email": "nour.young@example.com", "created_at": "2021-12-15T06:04:03Z" } }, { "model": "app.customer", "pk": 82, "fields": { "full_name": "Isaac Patel", "email": "isaac.patel@example.org", "created_at": "2020-12-12T08:38:34Z" } }, { "model": "app.customer", "pk": 83, "fields": { "full_name": "Ethan Evans", "email": "ethan.evans@example.net", "created_at": "2022-06-10T07:45:51Z" } }, { "model": "app.customer", "pk": 84, "fields": { "full_name": "Kai Baker", "email": "kai.baker@example.org", "created_at": "2021-10-23T13:40:08Z" } }, { "model": "app.customer", "pk": 85, "fields": { "full_name": "Maya Kim", "email": "maya.kim@example.org", "created_at": "2022-04-14T21:12:17Z" } }, { "model": "app.customer", "pk": 86, "fields": { "full_name": "Nadia Costa", "email": "nadia.costa@example.net", "created_at": "2020-04-19T13:18:46Z" } }, { "model": "app.customer", "pk": 87, "fields": { "full_name": "Marco Bennett", "email": "marco.bennett@example.com", "created_at": "2022-04-07T10:36:41Z" } }, { "model": "app.customer", "pk": 88, "fields": { "full_name": "Ivan Nakamura", "email": "ivan.nakamura@example.com", "created_at": "2020-01-06T14:20:17Z" } }, { "model": "app.customer", "pk": 89, "fields": { "full_name": "Theo Brown", "email": "theo.brown@example.com", "created_at": "2022-04-20T21:25:25Z" } }, { "model": "app.customer", "pk": 90, "fields": { "full_name": "Sam Reyes", "email": "sam.reyes@example.com", "created_at": "2021-05-15T12:18:34Z" } }, { "model": "app.customer", "pk": 91, "fields": { "full_name": "Rafael Meyer", "email": "rafael.meyer@example.org", "created_at": "2022-07-11T14:52:44Z" } }, { "model": "app.customer", "pk": 92, "fields": { "full_name": "Nour Sato", "email": "nour.sato@example.org", "created_at": "2020-03-01T19:56:34Z" } }, { "model": "app.customer", "pk": 93, "fields": { "full_name": "Carla Klein", "email": "carla.klein@example.org", "created_at": "2022-05-29T09:08:34Z" } }, { "model": "app.customer", "pk": 94, "fields": { "full_name": "Maya Garcia", "email": "maya.garcia@example.com", "created_at": "2022-11-18T14:07:43Z" } }, { "model": "app.customer", "pk": 95, "fields": { "full_name": "Carla Bauer", "email": "carla.bauer@example.org", "created_at": "2020-02-03T13:16:41Z" } }, { "model": "app.customer", "pk": 96, "fields": { "full_name": "Leo Hughes", "email": "leo.hughes@example.org", "created_at": "2021-01-02T12:18:09Z" } }, { "model": "app.customer", "pk": 97, "fields": { "full_name": "Nour Evans", "email": "nour.evans@example.com", "created_at": "2022-06-28T09:24:57Z" } }, { "model": "app.customer", "pk": 98, "fields": { "full_name": "Deniz Castro", "email": "deniz.castro@example.com", "created_at": "2022-10-24T12:49:47Z" } }, { "model": "app.customer", "pk": 99, "fields": { "full_name": "Ana Lee", "email": "ana.lee@example.org", "created_at": "2022-10-19T13:05:37Z" } }, { "model": "app.customer", "pk": 100, "fields": { "full_name": "Hana Wang", "email": "hana.wang@example.com", "created_at": "2022-10-04T15:24:58Z" } }, { "model": "app.customer", "pk": 101, "fields": { "full_name": "Tomas Flores", "email": "tomas.flores@example.net", "created_at": "2022-02-26T13:32:34Z" } }, { "model": "app.customer", "pk": 102, "fields": { "full_name": "Hugo Zhang", "email": "hugo.zhang@example.org", "created_at": "2022-08-14T20:31:53Z" } }, { "model": "app.customer", "pk": 103, "fields": { "full_name": "Julia Dubois", "email": "julia.dubois@example.org", "created_at": "2021-09-15T13:08:31Z" } }, { "model": "app.customer", "pk": 104, "fields": { "full_name": "Mateo Rossi", "email": "mateo.rossi@example.org", "created_at": "2020-05-14T18:10:29Z" } }, { "model": "app.customer", "pk": 105, "fields": { "full_name": "Mei Kaya", "email": "mei.kaya@example.net", "created_at": "2021-05-31T16:47:42Z" } }, { "model": "app.customer", "pk": 106, "fields": { "full_name": "Yusuf Kumar", "email": "yusuf.kumar@example.net", "created_at": "2021-10-13T15:36:28Z" } }, { "model": "app.customer", "pk": 107, "fields": { "full_name": "Ravi Castro", "email": "ravi.castro@example.com", "created_at": "2021-10-18T07:39:28Z" } }, { "model": "app.customer", "pk": 108, "fields": { "full_name": "Oscar Baker", "email": "oscar.baker@example.net", "created_at": "2021-11-24T21:53:08Z" } }, { "model": "app.customer", "pk": 109, "fields": { "full_name": "Hannah Cruz", "email": "hannah.cruz@example.org", "created_at": "2022-11-21T10:12:32Z" } }, { "model": "app.customer", "pk": 110, "fields": { "full_name": "Grace Weber", "email": "grace.weber@example.net", "created_at": "2020-06-25T17:05:09Z" } }, { "model": "app.customer", "pk": 111, "fields": { "full_name": "David Lopez", "email": "david.lopez@example.com", "created_at": "2021-09-07T16:26:13Z" } }, { "model": "app.customer", "pk": 112, "fields": { "full_name": "Marco Meyer", "email": "marco.meyer@example.com", "created_at": "2021-11-29T11:56:20Z" } }, { "model": "app.customer", "pk": 113, "fields": { "full_name": "Isaac Cruz", "email": "isaac.cruz@example.com", "created_at": "2022-02-18T17:13:06Z" } }, { "model": "app.customer", "pk": 114, "fields": { "full_name": "Karim Wagner", "email": "karim.wagner@example.com", "created_at": "2022-09-09T20:52:44Z" } }, { "model": "app.customer", "pk": 115, "fields": { "full_name": "Daniel Wagner", "email": "daniel.wagner@example.org", "created_at": "2022-01-14T17:19:57Z" } }, { "model": "app.customer", "pk": 116, "fields": { "full_name": "Marco Hansen", "email": "marco.hansen@example.net", "created_at": "2022-12-08T21:34:02Z" } }, { "model": "app.customer", "pk": 117, "fields": { "full_name": "Noah Johnson", "email": "noah.johnson@example.org", "created_at": "2021-03-12T12:00:22Z" } }, { "model": "app.customer", "pk": 118, "fields": { "full_name": "Tomas Smith", "email": "tomas.smith@example.org", "created_at": "2020-11-04T17:45:43Z" } }, { "model": "app.customer", "pk": 119, "fields": { "full_name": "Lena Oliveira", "email": "lena.oliveira@example.net", "created_at": "2020-06-29T18:17:09Z" } }, { "model": "app.customer", "pk": 120, "fields": { "full_name": "Alice Jansen", "email": "alice.jansen@example.com", "created_at": "2020-04-04T13:12:47Z" } }, { "model": "app.customer", "pk": 121, "fields": { "full_name": "Hannah Davis", "email": "hannah.davis@example.net", "created_at": "2020-06-27T00:51:03Z" } }, { "model": "app.customer", "pk": 122, "fields": { "full_name": "James Wilson", "email": "james.wilson@example.com", "created_at": "2020-04-24T08:51:17Z" } }, { "model": "app.customer", "pk": 123, "fields": { "full_name": "Carlos Zhang", "email": "carlos.zhang@example.org", "created_at": "2022-10-04T22:11:25Z" } }, { "model": "app.customer", "pk": 124, "fields": { "full_name": "Ravi Wang", "email": "ravi.wang@example.org", "created_at": "2022-04-25T15:16:59Z" } }, { "model": "app.customer", "pk": 125, "fields": { "full_name": "Oscar Reyes", "email": "oscar.reyes@example.org", "created_at": "2022-01-23T10:55:33Z" } }, { "model": "app.customer", "pk": 126, "fields": { "full_name": "Ravi Costa", "email": "ravi.costa@example.net", "created_at": "2022-09-06T21:36:27Z" } }, { "model": "app.customer", "pk": 127, "fields": { "full_name": "Deniz Castro", "email": "deniz.castro@example.org", "created_at": "2020-03-10T09:27:11Z" } }, { "model": "app.customer", "pk": 128, "fields": { "full_name": "Ben Wagner", "email": "ben.wagner@example.net", "created_at": "2021-09-21T23:01:11Z" } }, { "model": "app.customer", "pk": 129, "fields": { "full_name": "Ravi Wang", "email": "ravi.wang@example.com", "created_at": "2022-05-19T15:52:30Z" } }, { "model": "app.customer", "pk": 130, "fields": { "full_name": "Grace Reyes", "email": "grace.reyes@example.org", "created_at": "2022-12-29T13:25:15Z" } }, { "model": "app.customer", "pk": 131, "fields": { "full_name": "Maria Schneider", "email": "maria.schneider@example.com", "created_at": "2020-10-11T04:50:22Z" } }, { "model": "app.customer", "pk": 132, "fields": { "full_name": "Mila Larsen", "email": "mila.larsen@example.net", "created_at": "2021-05-22T18:20:11Z" } }, { "model": "app.customer", "pk": 133, "fields": { "full_name": "Alice Nakamura", "email": "alice.nakamura@example.org", "created_at": "2020-09-26T12:56:17Z" } }, { "model": "app.customer", "pk": 134, "fields": { "full_name": "James Singh", "email": "james.singh@example.org", "created_at": "2021-06-30T08:40:35Z" } }, { "model": "app.customer", "pk": 135, "fields": { "full_name": "Ruby Kumar", "email": "ruby.kumar@example.com", "created_at": "2021-09-20T19:29:29Z" } }, { "model": "app.customer", "pk": 136, "fields": { "full_name": "Emma Johnson", "email": "emma.johnson@example.org", "created_at": "2020-01-19T14:30:28Z" } }, { "model": "app.customer", "pk": 137, "fields": { "full_name": "Selin Castro", "email": "selin.castro@example.com", "created_at": "2022-03-22T21:21:31Z" } }, { "model": "app.customer", "pk": 138, "fields": { "full_name": "Rafael Oliveira", "email": "rafael.oliveira@example.net", "created_at": "2021-10-03T12:40:05Z" } }, { "model": "app.customer", "pk": 139, "fields": { "full_name": "Sven Becker", "email": "sven.becker@example.com", "created_at": "2020-04-16T17:51:49Z" } }, { "model": "app.customer", "pk": 140, "fields": { "full_name": "Laura Reyes", "email": "laura.reyes@example.net", "created_at": "2022-02-21T15:45:30Z" } }, { "model": "app.customer", "pk": 141, "fields": { "full_name": "Marco Park", "email": "marco.park@example.org", "created_at": "2021-10-24T09:35:02Z" } }, { "model": "app.customer", "pk": 142, "fields": { "full_name": "Marco Diaz", "email": "marco.diaz@example.org", "created_at": "2021-08-02T21:36:51Z" } }, { "model": "app.customer", "pk": 143, "fields": { "full_name": "David Adams", "email": "david.adams@example.net", "created_at": "2021-09-19T14:00:40Z" } }, { "model": "app.customer", "pk": 144, "fields": { "full_name": "Maya Diaz", "email": "maya.diaz@example.net", "created_at": "2020-01-23T22:38:06Z" } }, { "model": "app.customer", "pk": 145, "fields": { "full_name": "Isaac Castro", "email": "isaac.castro@example.com", "created_at": "2021-05-06T19:31:02Z" } }, { "model": "app.customer", "pk": 146, "fields": { "full_name": "Ana Murphy", "email": "ana.murphy@example.net", "created_at": "2022-11-08T22:50:02Z" } }, { "model": "app.customer", "pk": 147, "fields": { "full_name": "Anna Baker", "email": "anna.baker@example.com", "created_at": "2021-11-07T09:36:37Z" } }, { "model": "app.customer", "pk": 148, "fields": { "full_name": "Yusuf Miller", "email": "yusuf.miller@example.net", "created_at": "2022-03-26T09:08:31Z" } }, { "model": "app.customer", "pk": 149, "fields": { "full_name": "Hannah Castro", "email": "hannah.castro@example.org", "created_at": "2022-10-02T08:14:04Z" } }, { "model": "app.customer", "pk": 150, "fields": { "full_name": "Mateo Nguyen", "email": "mateo.nguyen@example.com", "created_at": "2020-10-04T10:31:46Z" } }, { "model": "app.customer", "pk": 151, "fields": { "full_name": "Maja Brown", "email": "maja.brown@example.org", "created_at": "2021-04-20T20:55:54Z" } }, { "model": "app.customer", "pk": 152, "fields": { "full_name": "Andre Lee", "email": "andre.lee@example.net", "created_at": "2021-01-04T15:12:43Z" } }, { "model": "app.customer", "pk": 153, "fields": { "full_name": "Ana Adams", "email": "ana.adams@example.com", "created_at": "2021-04-20T10:58:59Z" } }, { "model": "app.customer", "pk": 154, "fields": { "full_name": "Nina Gomez", "email": "nina.gomez@example.org", "created_at": "2021-04-15T11:12:49Z" } }, { "model": "app.customer", "pk": 155, "fields": { "full_name": "Ibrahim Kim", "email": "ibrahim.kim@example.org", "created_at": "2021-08-16T23:46:29Z" } }, { "model": "app.customer", "pk": 156, "fields": { "full_name": "Chloe Hughes", "email": "chloe.hughes@example.com", "created_at": "2020-09-26T07:09:18Z" } }, { "model": "app.customer", "pk": 157, "fields": { "full_name": "Jack Sato", "email": "jack.sato@example.org", "created_at": "2022-08-31T15:59:07Z" } }, { "model": "app.customer", "pk": 158, "fields": { "full_name": "Sven Patel", "email": "sven.patel@example.com", "created_at": "2022-06-11T21:10:30Z" } }, { "model": "app.customer", "pk": 159, "fields": { "full_name": "Amir Silva", "email": "amir.silva@example.org", "created_at": "2022-05-10T16:53:34Z" } }, { "model": "app.customer", "pk": 160, "fields": { "full_name": "Wei Brown", "email": "wei.brown@example.net", "created_at": "2021-10-22T21:00:02Z" } }, { "model": "app.customer", "pk": 161, "fields": { "full_name": "Carlos Costa", "email": "carlos.costa@example.net", "created_at": "2022-10-29T09:58:18Z" } }, { "model": "app.customer", "pk": 162, "fields": { "full_name": "Jack Clark", "email": "jack.clark@example.net", "created_at": "2022-10-22T15:14:43Z" } }, { "model": "app.customer", "pk": 163, "fields": { "full_name": "Jack Silva", "email": "jack.silva@example.org", "created_at": "2020-10-04T21:20:52Z" } }, { "model": "app.customer", "pk": 164, "fields": { "full_name": "Hana Nguyen", "email": "hana.nguyen@example.com", "created_at": "2020-03-04T18:09:17Z" } }, { "model": "app.customer", "pk": 165, "fields": { "full_name": "Marco Khan", "email": "marco.khan@example.org", "created_at": "2022-04-24T18:05:10Z" } }, { "model": "app.customer", "pk": 166, "fields": { "full_name": "Lucas Sousa", "email": "lucas.sousa@example.net", "created_at": "2022-06-29T23:20:24Z" } }, { "model": "app.customer", "pk": 167, "fields": { "full_name": "Lucas Diaz", "email": "lucas.diaz@example.org", "created_at": "2022-09-09T12:29:29Z" } }, { "model": "app.customer", "pk": 168, "fields": { "full_name": "Mei Lee", "email": "mei.lee@example.net", "created_at": "2022-03-08T12:28:28Z" } }, { "model": "app.customer", "pk": 169, "fields": { "full_name": "Tomas Evans", "email": "tomas.evans@example.net", "created_at": "2022-06-06T20:02:51Z" } }, { "model": "app.customer", "pk": 170, "fields": { "full_name": "Noah Silva", "email": "noah.silva@example.net", "created_at": "2021-04-15T18:03:35Z" } }, { "model": "app.customer", "pk": 171, "fields": { "full_name": "Amir Novak", "email": "amir.novak@example.com", "created_at": "2022-06-19T21:59:51Z" } }, { "model": "app.customer", "pk": 172, "fields": { "full_name": "Ravi Khan", "email": "ravi.khan@example.net", "created_at": "2020-11-10T15:25:44Z" } }, { "model": "app.customer", "pk": 173, "fields": { "full_name": "Wei Almeida", "email": "wei.almeida@example.org", "created_at": "2020-04-16T07:01:31Z" } }, { "model": "app.customer", "pk": 174, "fields": { "full_name": "Chloe Pereira", "email": "chloe.pereira@example.net", "created_at": "2021-05-10T12:38:44Z" } }, { "model": "app.customer", "pk": 175, "fields": { "full_name": "Lina Tanaka", "email": "lina.tanaka@example.com", "created_at": "2021-06-16T14:06:39Z" } }, { "model": "app.customer", "pk": 176, "fields": { "full_name": "Alice Moreau", "email": "alice.moreau@example.org", "created_at": "2021-07-22T08:55:57Z" } }, { "model": "app.customer", "pk": 177, "fields": { "full_name": "Sven Hoffmann", "email": "sven.hoffmann@example.org", "created_at": "2022-05-02T09:17:49Z" } }, { "model": "app.customer", "pk": 178, "fields": { "full_name": "David Hassan", "email": "david.hassan@example.org", "created_at": "2022-03-30T17:51:30Z" } }, { "model": "app.customer", "pk": 179, "fields": { "full_name": "Selin Dubois", "email": "selin.dubois@example.net", "created_at": "2021-06-01T12:02:31Z" } }, { "model": "app.customer", "pk": 180, "fields": { "full_name": "Chloe Walker", "email": "chloe.walker@example.net", "created_at": "2021-05-20T10:07:05Z" } }, { "model": "app.customer", "pk": 181, "fields": { "full_name": "Pedro Tanaka", "email": "pedro.tanaka@example.com", "created_at": "2022-06-28T13:01:05Z" } }, { "model": "app.customer", "pk": 182, "fields": { "full_name": "Rosa Kaya", "email": "rosa.kaya@example.net", "created_at": "2021-11-29T12:55:18Z" } }, { "model": "app.customer", "pk": 183, "fields": { "full_name": "Ruby Bennett", "email": "ruby.bennett@example.com", "created_at": "2021-05-12T17:04:41Z" } }, { "model": "app.customer", "pk": 184, "fields": { "full_name": "Mei Kim", "email": "mei.kim@example.net", "created_at": "2021-01-19T18:15:20Z" } }, { "model": "app.customer", "pk": 185, "fields": { "full_name": "Elena Sousa", "email": "elena.sousa@example.org", "created_at": "2021-09-28T13:12:11Z" } }, { "model": "app.customer", "pk": 186, "fields": { "full_name": "Noah Reyes", "email": "noah.reyes@example.org", "created_at": "2021-12-14T17:35:33Z" } }, { "model": "app.customer", "pk": 187, "fields": { "full_name": "Ethan Gomez", "email": "ethan.gomez@example.org", "created_at": "2020-05-06T13:55:35Z" } }, { "model": "app.customer", "pk": 188, "fields": { "full_name": "Diego Miller", "email": "diego.miller@example.com", "created_at": "2021-03-01T19:53:01Z" } }, { "model": "app.customer", "pk": 189, "fields": { "full_name": "Ivan Costa", "email": "ivan.costa@example.org", "created_at": "2021-04-27T14:58:06Z" } }, { "model": "app.customer", "pk": 190, "fields": { "full_name": "Nina Moreau", "email": "nina.moreau@example.net", "created_at": "2021-07-30T21:24:30Z" } }, { "model": "app.customer", "pk": 191, "fields": { "full_name": "Uma Pereira", "email": "uma.pereira@example.org", "created_at": "2022-10-08T08:33:07Z" } }, { "model": "app.customer", "pk": 192, "fields": { "full_name": "Liam Kowalski", "email": "liam.kowalski@example.org", "created_at": "2022-06-25T10:56:57Z" } }, { "model": "app.customer", "pk": 193, "fields": { "full_name": "Ana Wilson", "email": "ana.wilson@example.com", "created_at": "2021-11-15T08:24:09Z" } }, { "model": "app.customer", "pk": 194, "fields": { "full_name": "Oscar Nguyen", "email": "oscar.nguyen@example.net", "created_at": "2022-11-02T13:47:49Z" } }, { "model": "app.customer", "pk": 195, "fields": { "full_name": "Yusuf Chen", "email": "yusuf.chen@example.org", "created_at": "2021-01-20T16:22:03Z" } }, { "model": "app.customer", "pk": 196, "fields": { "full_name": "Arjun Oliveira", "email": "arjun.oliveira@example.com", "created_at": "2021-10-04T00:06:26Z" } }, { "model": "app.customer", "pk": 197, "fields": { "full_name": "Hugo Flores", "email": "hugo.flores@example.net", "created_at": "2020-01-01T23:31:00Z" } }, { "model": "app.customer", "pk": 198, "fields": { "full_name": "Karim Garcia", "email": "karim.garcia@example.net", "created_at": "2021-06-22T11:33:07Z" } }, { "model": "app.customer", "pk": 199, "fields": { "full_name": "Chloe Smith", "email": "chloe.smith@example.net", "created_at": "2021-03-03T12:09:37Z" } }, { "model": "app.customer", "pk": 200, "fields": { "full_name": "Liam Moreau", "email": "liam.moreau@example.com", "created_at": "2022-07-20T19:31:38Z" } }, { "model": "app.ticket", "pk": 1, "fields": { "customer": 106, "agent": 38, "status": "Closed", "priority": "Low", "created_at": "2023-10-27T07:04:58Z" } }, { "model": "app.ticket", "pk": 2, "fields": { "customer": 147, "agent": 41, "status": "Closed", "priority": "Low", "created_at": "2023-11-01T17:33:19Z" } }, { "model": "app.ticket", "pk": 3, "fields": { "customer": 169, "agent": 34, "status": "Closed", "priority": "Low", "created_at": "2023-11-22T12:00:20Z" } }, { "model": "app.ticket", "pk": 4, "fields": { "customer": 161, "agent": 34, "status": "In Progress", "priority": "Low", "created_at": "2023-09-28T17:28:02Z" } }, { "model": "app.ticket", "pk": 5, "fields": { "customer": 18, "agent": 27, "status": "Closed", "priority": "Low", "created_at": "2023-11-22T20:34:55Z" } }, { "model": "app.ticket", "pk": 6, "fields": { "customer": 2, "agent": null, "status": "Closed", "priority": "Medium", "created_at": "2023-06-21T18:33:14Z" } }, { "model": "app.ticket", "pk": 7, "fields": { "customer": 165, "agent": 38, "status": "Closed", "priority": "Medium", "created_at": "2023-01-05T18:05:37Z" } }, { "model": "app.ticket", "pk": 8, "fields": { "customer": 61, "agent": 11, "status": "In Progress", "priority": "Low", "created_at": "2023-10-19T10:58:17Z" } }, { "model": "app.ticket", "pk": 9, "fields": { "customer": 78, "agent": 30, "status": "Open", "priority": "Medium", "created_at": "2023-09-05T17:35:08Z" } }, { "model": "app.ticket", "pk": 10, "fields": { "customer": 17, "agent": 43, "status": "Closed", "priority": "Medium", "created_at": "2023-04-27T14:57:17Z" } }, { "model": "app.ticket", "pk": 11, "fields": { "customer": 23, "agent": 5, "status": "Closed", "priority": "Medium", "created_at": "2023-09-16T20:41:38Z" } }, { "model": "app.ticket", "pk": 12, "fields": { "customer": 8, "agent": 21, "status": "In Progress", "priority": "Low", "created_at": "2023-04-24T19:12:10Z" } }, { "model": "app.ticket", "pk": 13, "fields": 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"customer": 159, "agent": 50, "status": "Open", "priority": "Low", "created_at": "2023-10-05T22:18:40Z" } }, { "model": "app.ticket", "pk": 482, "fields": { "customer": 28, "agent": null, "status": "Closed", "priority": "Medium", "created_at": "2023-02-11T18:57:26Z" } }, { "model": "app.ticket", "pk": 483, "fields": { "customer": 195, "agent": 11, "status": "Closed", "priority": "Low", "created_at": "2023-03-03T01:43:40Z" } }, { "model": "app.ticket", "pk": 484, "fields": { "customer": 19, "agent": null, "status": "Closed", "priority": "Medium", "created_at": "2023-12-27T20:53:48Z" } }, { "model": "app.ticket", "pk": 485, "fields": { "customer": 29, "agent": 4, "status": "Closed", "priority": "Low", "created_at": "2023-05-13T15:07:38Z" } }, { "model": "app.ticket", "pk": 486, "fields": { "customer": 163, "agent": 5, "status": "Closed", "priority": "Low", "created_at": "2023-07-19T19:37:00Z" } }, { "model": "app.ticket", "pk": 487, "fields": { "customer": 74, "agent": 17, "status": "Open", "priority": "Low", "created_at": "2023-09-17T14:30:38Z" } }, { "model": "app.ticket", "pk": 488, "fields": { "customer": 190, "agent": 6, "status": "Closed", "priority": "Medium", "created_at": "2023-06-03T12:56:10Z" } }, { "model": "app.ticket", "pk": 489, "fields": { "customer": 24, "agent": 15, "status": "Closed", "priority": "Medium", "created_at": "2023-04-26T18:50:01Z" } }, { "model": "app.ticket", "pk": 490, "fields": { "customer": 111, "agent": 44, "status": "Closed", "priority": "High", "created_at": "2023-12-13T14:27:45Z" } }, { "model": "app.ticket", "pk": 491, "fields": { "customer": 113, "agent": 16, "status": "In Progress", "priority": "Medium", "created_at": "2023-12-22T08:03:57Z" } }, { "model": "app.ticket", "pk": 492, "fields": { "customer": 101, "agent": 14, "status": "Closed", "priority": "Low", "created_at": "2023-08-13T10:45:52Z" } }, { "model": "app.ticket", "pk": 493, "fields": { "customer": 33, "agent": 21, "status": "Closed", "priority": "High", "created_at": "2023-07-16T23:00:51Z" } }, { "model": "app.ticket", "pk": 494, "fields": { "customer": 82, "agent": 2, "status": "Open", "priority": "Low", "created_at": "2023-04-20T16:02:08Z" } }, { "model": "app.ticket", "pk": 495, "fields": { "customer": 23, "agent": 39, "status": "Closed", "priority": "Low", "created_at": "2023-03-26T22:54:45Z" } }, { "model": "app.ticket", "pk": 496, "fields": { "customer": 31, "agent": 50, "status": "Open", "priority": "Medium", "created_at": "2023-08-08T13:00:59Z" } }, { "model": "app.ticket", "pk": 497, "fields": { "customer": 146, "agent": 25, "status": "In Progress", "priority": "Low", "created_at": "2023-05-22T19:27:59Z" } }, { "model": "app.ticket", "pk": 498, "fields": { "customer": 146, "agent": 43, "status": "Closed", "priority": "Low", "created_at": "2023-11-03T13:57:49Z" } }, { "model": "app.ticket", "pk": 499, "fields": { "customer": 142, "agent": 42, "status": "Closed", "priority": "Medium", "created_at": "2023-04-02T20:59:03Z" } }, { "model": "app.ticket", "pk": 500, "fields": { "customer": 150, "agent": 34, "status": "Open", "priority": "High", "created_at": "2023-09-21T10:36:26Z" } }, { "model": "app.reply", "pk": 1, "fields": { "ticket": 210, "agent": 27, "reply_text": "An operator confirmed the details and the ticket was closed.", "created_at": "2023-04-23T18:01:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 2, "fields": { "ticket": 499, "agent": 16, "reply_text": "Flagged as standard. The account owner replaced the appointment.", "created_at": "2023-05-12T14:59:24Z", "reply_type": "Acknowledgment", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 3, "fields": { "ticket": 229, "agent": 35, "reply_text": "The invoice was refunded following an incomplete review.", "created_at": "2023-04-22T15:07:28Z", "reply_type": "Resolution", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 4, "fields": { "ticket": 427, "agent": 11, "reply_text": "A partial follow-up: the refund was reviewed.", "created_at": "2023-01-20T19:26:16Z", "reply_type": "Acknowledgment", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 5, "fields": { "ticket": 304, "agent": 25, "reply_text": "An unusual follow-up: the invoice was completed.", "created_at": "2023-10-19T06:20:54Z", "reply_type": "Acknowledgment", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 6, "fields": { "ticket": 388, "agent": 24, "reply_text": "The refund was escalated — unusual case, no further action.", "created_at": "2023-07-30T08:10:26Z", "reply_type": "Acknowledgment", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 7, "fields": { "ticket": 416, "agent": 39, "reply_text": "The document was updated — standard case, no further action.", "created_at": "2023-04-13T11:42:11Z", "reply_type": "Follow-up", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 8, "fields": { "ticket": 121, "agent": 7, "reply_text": "Flagged as minor. An operator rejected the document.", "created_at": "2023-12-27T09:09:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 9, "fields": { "ticket": 477, "agent": 47, "reply_text": "The account owner confirmed the details and the transfer was processed.", "created_at": "2023-06-21T20:08:54Z", "reply_type": "Resolution", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 10, "fields": { "ticket": 125, "agent": 14, "reply_text": "The item was processed after a standard check.", "created_at": "2023-12-14T11:21:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 11, "fields": { "ticket": 241, "agent": 43, "reply_text": "An incomplete account was cancelled the same day.", "created_at": "2023-01-17T15:14:58Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 12, "fields": { "ticket": 331, "agent": 20, "reply_text": "The booking was confirmed after a repeat check.", "created_at": "2023-05-21T03:41:52Z", "reply_type": "Resolution", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 13, "fields": { "ticket": 396, "agent": 42, "reply_text": "Support confirmed the details and the document was delayed.", "created_at": "2023-11-17T18:52:17Z", "reply_type": "Resolution", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 14, "fields": { "ticket": 282, "agent": 21, "reply_text": "The team reported a standard issue; the transfer was rescheduled.", "created_at": "2023-03-07T18:32:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 15, "fields": { "ticket": 17, "agent": 12, "reply_text": "No response from the customer, so the payment was approved.", "created_at": "2023-11-04T22:35:41Z", "reply_type": "Follow-up", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 16, "fields": { "ticket": 349, "agent": 6, "reply_text": "The supplier asked for a change and the report was refunded.", "created_at": "2023-05-31T17:54:43Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 17, "fields": { "ticket": 52, "agent": 29, "reply_text": "The refund was refunded following an unusual review.", "created_at": "2023-08-13T14:33:59Z", "reply_type": "Resolution", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 18, "fields": { "ticket": 478, "agent": 31, "reply_text": "The supplier asked for a change and the appointment was rejected.", "created_at": "2023-09-16T12:05:55Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 19, "fields": { "ticket": 164, "agent": 33, "reply_text": "A routine record was refunded the same day.", "created_at": "2023-03-14T19:15:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 89 } }, { "model": "app.reply", "pk": 20, "fields": { "ticket": 87, "agent": 4, "reply_text": "Flagged as duplicate. The customer updated the order.", "created_at": "2023-10-20T09:35:34Z", "reply_type": "Acknowledgment", "response_time_minutes": 84 } }, { "model": "app.reply", "pk": 21, "fields": { "ticket": 158, "agent": 20, "reply_text": "No response from the account owner, so the appointment was replaced.", "created_at": "2023-09-01T19:19:35Z", "reply_type": "Follow-up", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 22, "fields": { "ticket": 377, "agent": 13, "reply_text": "The team reported a routine issue; the report was processed.", "created_at": "2023-07-25T18:11:32Z", "reply_type": "Resolution", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 23, "fields": { "ticket": 386, "agent": 46, "reply_text": "No response from the courier, so the delivery was refunded.", "created_at": "2023-07-21T19:07:33Z", "reply_type": "Follow-up", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 24, "fields": { "ticket": 171, "agent": 42, "reply_text": "A standard invoice was rescheduled the same day.", "created_at": "2023-02-06T15:24:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 25, "fields": { "ticket": 244, "agent": 23, "reply_text": "No response from the supplier, so the invoice was completed.", "created_at": "2023-04-25T17:18:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 26, "fields": { "ticket": 447, "agent": 12, "reply_text": "The record was rescheduled after a repeat check.", "created_at": "2023-11-01T19:43:59Z", "reply_type": "Resolution", "response_time_minutes": 95 } }, { "model": "app.reply", "pk": 27, "fields": { "ticket": 230, "agent": 45, "reply_text": "Support asked for a change and the document was refunded.", "created_at": "2023-07-08T18:57:49Z", "reply_type": "Follow-up", "response_time_minutes": 93 } }, { "model": "app.reply", "pk": 28, "fields": { "ticket": 334, "agent": 25, "reply_text": "The payment was cancelled following an incomplete review.", "created_at": "2023-05-18T09:44:09Z", "reply_type": "Follow-up", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 29, "fields": { "ticket": 198, "agent": 47, "reply_text": "The account owner confirmed the details and the item was reopened.", "created_at": "2023-11-10T15:32:14Z", "reply_type": "Resolution", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 30, "fields": { "ticket": 149, "agent": 16, "reply_text": "The account owner reported a minor issue; the transfer was delayed.", "created_at": "2023-09-06T09:39:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 31, "fields": { "ticket": 367, "agent": 18, "reply_text": "The appointment was reviewed after a duplicate check.", "created_at": "2023-10-04T21:36:46Z", "reply_type": "Resolution", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 32, "fields": { "ticket": 51, "agent": 24, "reply_text": "Support reported a manual issue; the delivery was rescheduled.", "created_at": "2023-02-21T12:59:18Z", "reply_type": "Acknowledgment", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 33, "fields": { "ticket": 172, "agent": 50, "reply_text": "Flagged as automatic. The supplier escalated the payment.", "created_at": "2023-01-05T13:52:44Z", "reply_type": "Resolution", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 34, "fields": { "ticket": 398, "agent": 1, "reply_text": "The account owner confirmed the details and the delivery was escalated.", "created_at": "2023-04-10T19:26:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 35, "fields": { "ticket": 119, "agent": 25, "reply_text": "The report was refunded after a repeat check.", "created_at": "2023-04-05T12:53:55Z", "reply_type": "Follow-up", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 36, "fields": { "ticket": 490, "agent": 23, "reply_text": "The supplier confirmed the details and the invoice was refunded.", "created_at": "2023-02-20T04:24:33Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 37, "fields": { "ticket": 181, "agent": 14, "reply_text": "The account was confirmed following a repeat review.", "created_at": "2023-03-13T13:35:37Z", "reply_type": "Acknowledgment", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 38, "fields": { "ticket": 332, "agent": 13, "reply_text": "The customer asked for a change and the request was rejected.", "created_at": "2023-01-11T20:01:53Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 39, "fields": { "ticket": 164, "agent": 50, "reply_text": "The request was confirmed after an urgent check.", "created_at": "2023-08-01T04:53:58Z", "reply_type": "Resolution", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 40, "fields": { "ticket": 240, "agent": 29, "reply_text": "The courier confirmed the details and the claim was processed.", "created_at": "2023-06-06T20:26:24Z", "reply_type": "Follow-up", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 41, "fields": { "ticket": 126, "agent": 33, "reply_text": "An automatic follow-up: the item was cancelled.", "created_at": "2023-02-19T06:45:40Z", "reply_type": "Acknowledgment", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 42, "fields": { "ticket": 155, "agent": 1, "reply_text": "Support confirmed the details and the record was reopened.", "created_at": "2023-05-22T00:27:52Z", "reply_type": "Resolution", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 43, "fields": { "ticket": 305, "agent": 39, "reply_text": "A partial delivery was rejected the same day.", "created_at": "2023-11-16T13:09:14Z", "reply_type": "Resolution", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 44, "fields": { "ticket": 445, "agent": 35, "reply_text": "The team confirmed the details and the item was closed.", "created_at": "2023-10-30T13:48:18Z", "reply_type": "Acknowledgment", "response_time_minutes": 100 } }, { "model": "app.reply", "pk": 45, "fields": { "ticket": 292, "agent": 45, "reply_text": "The payment was confirmed following a manual review.", "created_at": "2023-02-12T12:10:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 91 } }, { "model": "app.reply", "pk": 46, "fields": { "ticket": 100, "agent": 8, "reply_text": "The account owner asked for a change and the order was resolved.", "created_at": "2023-11-15T18:41:43Z", "reply_type": "Resolution", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 47, "fields": { "ticket": 182, "agent": 19, "reply_text": "The customer asked for a change and the account was replaced.", "created_at": "2023-01-01T12:45:07Z", "reply_type": "Resolution", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 48, "fields": { "ticket": 267, "agent": 9, "reply_text": "No response from the customer, so the record was confirmed.", "created_at": "2023-06-19T17:24:07Z", "reply_type": "Follow-up", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 49, "fields": { "ticket": 242, "agent": 13, "reply_text": "The reviewer reported an urgent issue; the shipment was escalated.", "created_at": "2023-07-01T16:52:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 83 } }, { "model": "app.reply", "pk": 50, "fields": { "ticket": 59, "agent": 40, "reply_text": "No response from an operator, so the refund was replaced.", "created_at": "2023-01-01T04:59:57Z", "reply_type": "Resolution", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 51, "fields": { "ticket": 81, "agent": 5, "reply_text": "A late shipment was refunded the same day.", "created_at": "2023-02-14T06:13:17Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 52, "fields": { "ticket": 79, "agent": 28, "reply_text": "The reviewer asked for a change and the ticket was approved.", "created_at": "2023-05-03T23:38:45Z", "reply_type": "Resolution", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 53, "fields": { "ticket": 422, "agent": 26, "reply_text": "A late record was processed the same day.", "created_at": "2023-02-23T11:05:20Z", "reply_type": "Follow-up", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 54, "fields": { "ticket": 61, "agent": 18, "reply_text": "A repeat record was replaced the same day.", "created_at": "2023-06-27T21:56:55Z", "reply_type": "Follow-up", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 55, "fields": { "ticket": 196, "agent": 39, "reply_text": "The account owner confirmed the details and the order was processed.", "created_at": "2023-12-14T21:20:15Z", "reply_type": "Follow-up", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 56, "fields": { "ticket": 218, "agent": 26, "reply_text": "A duplicate follow-up: the payment was rejected.", "created_at": "2023-12-07T16:58:23Z", "reply_type": "Resolution", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 57, "fields": { "ticket": 389, "agent": 31, "reply_text": "The team confirmed the details and the shipment was reopened.", "created_at": "2023-04-24T14:51:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 58, "fields": { "ticket": 417, "agent": 5, "reply_text": "The customer reported a minor issue; the request was escalated.", "created_at": "2023-10-07T08:00:28Z", "reply_type": "Follow-up", "response_time_minutes": 99 } }, { "model": "app.reply", "pk": 59, "fields": { "ticket": 71, "agent": 13, "reply_text": "The ticket was reopened — routine case, no further action.", "created_at": "2023-03-29T11:16:19Z", "reply_type": "Follow-up", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 60, "fields": { "ticket": 275, "agent": 33, "reply_text": "The team confirmed the details and the invoice was completed.", "created_at": "2023-07-01T17:35:01Z", "reply_type": "Acknowledgment", "response_time_minutes": 37 } }, { "model": "app.reply", "pk": 61, "fields": { "ticket": 30, "agent": 12, "reply_text": "No response from the customer, so the request was delayed.", "created_at": "2023-08-29T11:19:52Z", "reply_type": "Acknowledgment", "response_time_minutes": 32 } }, { "model": "app.reply", "pk": 62, "fields": { "ticket": 85, "agent": 21, "reply_text": "The reviewer asked for a change and the payment was cancelled.", "created_at": "2023-09-02T18:53:38Z", "reply_type": "Acknowledgment", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 63, "fields": { "ticket": 11, "agent": 14, "reply_text": "An automatic follow-up: the record was confirmed.", "created_at": "2023-03-18T13:38:55Z", "reply_type": "Follow-up", "response_time_minutes": 82 } }, { "model": "app.reply", "pk": 64, "fields": { "ticket": 380, "agent": 41, "reply_text": "The session was reviewed following a duplicate review.", "created_at": "2023-05-17T13:51:30Z", "reply_type": "Resolution", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 65, "fields": { "ticket": 428, "agent": 13, "reply_text": "A standard transfer was updated the same day.", "created_at": "2023-10-16T22:38:48Z", "reply_type": "Acknowledgment", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 66, "fields": { "ticket": 336, "agent": 12, "reply_text": "The invoice was processed following a manual review.", "created_at": "2023-08-11T10:56:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 67, "fields": { "ticket": 96, "agent": 8, "reply_text": "No response from the team, so the record was resolved.", "created_at": "2023-10-11T22:19:37Z", "reply_type": "Acknowledgment", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 68, "fields": { "ticket": 97, "agent": 31, "reply_text": "No response from an operator, so the record was approved.", "created_at": "2023-09-24T21:50:47Z", "reply_type": "Acknowledgment", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 69, "fields": { "ticket": 206, "agent": 34, "reply_text": "Flagged as manual. An operator refunded the document.", "created_at": "2023-03-24T17:13:16Z", "reply_type": "Follow-up", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 70, "fields": { "ticket": 132, "agent": 16, "reply_text": "The ticket was resolved after an incomplete check.", "created_at": "2023-07-23T08:47:41Z", "reply_type": "Acknowledgment", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 71, "fields": { "ticket": 500, "agent": 20, "reply_text": "Flagged as standard. The courier approved the account.", "created_at": "2023-08-13T11:32:59Z", "reply_type": "Follow-up", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 72, "fields": { "ticket": 55, "agent": 33, "reply_text": "No response from the customer, so the session was reopened.", "created_at": "2023-07-24T20:07:45Z", "reply_type": "Follow-up", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 73, "fields": { "ticket": 345, "agent": 36, "reply_text": "The account owner reported a manual issue; the session was updated.", "created_at": "2023-02-16T16:20:11Z", "reply_type": "Acknowledgment", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 74, "fields": { "ticket": 243, "agent": 27, "reply_text": "Flagged as unusual. The supplier reopened the report.", "created_at": "2023-09-09T20:05:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 75, "fields": { "ticket": 5, "agent": 36, "reply_text": "Flagged as partial. The courier closed the account.", "created_at": "2023-11-13T11:24:39Z", "reply_type": "Resolution", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 76, "fields": { "ticket": 202, "agent": 31, "reply_text": "No response from support, so the invoice was processed.", "created_at": "2023-07-20T21:32:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 77, "fields": { "ticket": 25, "agent": 11, "reply_text": "Flagged as unusual. The supplier rescheduled the booking.", "created_at": "2023-09-25T20:22:22Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 78, "fields": { "ticket": 456, "agent": 21, "reply_text": "The invoice was confirmed after a repeat check.", "created_at": "2023-01-20T22:19:54Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 79, "fields": { "ticket": 400, "agent": 15, "reply_text": "Flagged as automatic. The reviewer refunded the refund.", "created_at": "2023-10-27T12:52:36Z", "reply_type": "Resolution", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 80, "fields": { "ticket": 152, "agent": 46, "reply_text": "A minor follow-up: the session was replaced.", "created_at": "2023-10-05T18:21:30Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 81, "fields": { "ticket": 482, "agent": 5, "reply_text": "The record was replaced following a manual review.", "created_at": "2023-04-01T12:12:00Z", "reply_type": "Resolution", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 82, "fields": { "ticket": 145, "agent": 46, "reply_text": "The customer reported an urgent issue; the report was closed.", "created_at": "2023-05-01T10:47:59Z", "reply_type": "Resolution", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 83, "fields": { "ticket": 212, "agent": 3, "reply_text": "Flagged as unusual. Support processed the document.", "created_at": "2023-09-01T01:26:10Z", "reply_type": "Resolution", "response_time_minutes": 91 } }, { "model": "app.reply", "pk": 84, "fields": { "ticket": 479, "agent": 35, "reply_text": "Flagged as standard. An operator resolved the payment.", "created_at": "2023-01-28T19:56:42Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 85, "fields": { "ticket": 443, "agent": 23, "reply_text": "A manual item was updated the same day.", "created_at": "2023-07-15T21:43:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 86, "fields": { "ticket": 456, "agent": 49, "reply_text": "A repeat payment was cancelled the same day.", "created_at": "2023-01-17T11:26:23Z", "reply_type": "Resolution", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 87, "fields": { "ticket": 188, "agent": 29, "reply_text": "The record was processed — automatic case, no further action.", "created_at": "2023-12-03T10:00:53Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 88, "fields": { "ticket": 60, "agent": 24, "reply_text": "A partial shipment was reviewed the same day.", "created_at": "2023-02-10T13:20:55Z", "reply_type": "Resolution", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 89, "fields": { "ticket": 343, "agent": 23, "reply_text": "The appointment was cancelled — routine case, no further action.", "created_at": "2023-09-20T11:59:22Z", "reply_type": "Follow-up", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 90, "fields": { "ticket": 495, "agent": 24, "reply_text": "The booking was resolved following a late review.", "created_at": "2023-04-26T19:45:05Z", "reply_type": "Resolution", "response_time_minutes": 84 } }, { "model": "app.reply", "pk": 91, "fields": { "ticket": 392, "agent": 20, "reply_text": "The delivery was completed after a duplicate check.", "created_at": "2023-02-01T10:47:11Z", "reply_type": "Resolution", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 92, "fields": { "ticket": 325, "agent": 12, "reply_text": "No response from the customer, so the appointment was reviewed.", "created_at": "2023-01-17T21:32:01Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 93, "fields": { "ticket": 310, "agent": 33, "reply_text": "An incomplete follow-up: the request was refunded.", "created_at": "2023-03-28T21:09:21Z", "reply_type": "Resolution", "response_time_minutes": 83 } }, { "model": "app.reply", "pk": 94, "fields": { "ticket": 132, "agent": 31, "reply_text": "Flagged as duplicate. The team escalated the payment.", "created_at": "2023-07-25T20:41:12Z", "reply_type": "Resolution", "response_time_minutes": 19 } }, { "model": "app.reply", "pk": 95, "fields": { "ticket": 311, "agent": 37, "reply_text": "The document was processed after an incomplete check.", "created_at": "2023-11-18T18:29:29Z", "reply_type": "Resolution", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 96, "fields": { "ticket": 481, "agent": 20, "reply_text": "A late follow-up: the delivery was completed.", "created_at": "2023-06-16T16:18:33Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 97, "fields": { "ticket": 300, "agent": 19, "reply_text": "No response from the courier, so the session was completed.", "created_at": "2023-04-18T13:47:32Z", "reply_type": "Resolution", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 98, "fields": { "ticket": 319, "agent": 43, "reply_text": "The account owner reported an urgent issue; the request was completed.", "created_at": "2023-06-01T21:04:38Z", "reply_type": "Resolution", "response_time_minutes": 37 } }, { "model": "app.reply", "pk": 99, "fields": { "ticket": 193, "agent": 10, "reply_text": "Support reported an incomplete issue; the session was resolved.", "created_at": "2023-05-04T04:41:28Z", "reply_type": "Follow-up", "response_time_minutes": 92 } }, { "model": "app.reply", "pk": 100, "fields": { "ticket": 320, "agent": 38, "reply_text": "A standard follow-up: the ticket was reopened.", "created_at": "2023-01-08T23:54:15Z", "reply_type": "Follow-up", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 101, "fields": { "ticket": 486, "agent": 15, "reply_text": "Support confirmed the details and the report was updated.", "created_at": "2023-03-30T05:34:04Z", "reply_type": "Follow-up", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 102, "fields": { "ticket": 236, "agent": 50, "reply_text": "The refund was completed after a routine check.", "created_at": "2023-03-08T17:19:29Z", "reply_type": "Follow-up", "response_time_minutes": 84 } }, { "model": "app.reply", "pk": 103, "fields": { "ticket": 107, "agent": 43, "reply_text": "The courier confirmed the details and the delivery was cancelled.", "created_at": "2023-11-04T09:58:15Z", "reply_type": "Acknowledgment", "response_time_minutes": 13 } }, { "model": "app.reply", "pk": 104, "fields": { "ticket": 7, "agent": 13, "reply_text": "The refund was resolved following a standard review.", "created_at": "2023-11-28T00:37:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 105, "fields": { "ticket": 34, "agent": 3, "reply_text": "The courier asked for a change and the appointment was reopened.", "created_at": "2023-01-31T20:11:31Z", "reply_type": "Follow-up", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 106, "fields": { "ticket": 281, "agent": 47, "reply_text": "The document was reopened — minor case, no further action.", "created_at": "2023-07-06T09:47:29Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 107, "fields": { "ticket": 229, "agent": 19, "reply_text": "No response from the courier, so the document was reviewed.", "created_at": "2023-07-19T11:20:40Z", "reply_type": "Acknowledgment", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 108, "fields": { "ticket": 67, "agent": 28, "reply_text": "A partial follow-up: the transfer was processed.", "created_at": "2023-12-14T21:38:44Z", "reply_type": "Follow-up", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 109, "fields": { "ticket": 86, "agent": 25, "reply_text": "The customer reported an incomplete issue; the document was approved.", "created_at": "2023-07-18T09:50:04Z", "reply_type": "Acknowledgment", "response_time_minutes": 89 } }, { "model": "app.reply", "pk": 110, "fields": { "ticket": 10, "agent": 1, "reply_text": "A minor claim was refunded the same day.", "created_at": "2023-08-11T17:51:01Z", "reply_type": "Follow-up", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 111, "fields": { "ticket": 363, "agent": 39, "reply_text": "The report was updated after a duplicate check.", "created_at": "2023-09-04T08:14:02Z", "reply_type": "Follow-up", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 112, "fields": { "ticket": 196, "agent": 43, "reply_text": "Support asked for a change and the document was escalated.", "created_at": "2023-12-13T18:23:38Z", "reply_type": "Resolution", "response_time_minutes": 90 } }, { "model": "app.reply", "pk": 113, "fields": { "ticket": 415, "agent": 27, "reply_text": "No response from the team, so the shipment was closed.", "created_at": "2023-11-14T08:50:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 114, "fields": { "ticket": 44, "agent": 36, "reply_text": "The payment was delayed — urgent case, no further action.", "created_at": "2023-04-30T12:44:03Z", "reply_type": "Resolution", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 115, "fields": { "ticket": 253, "agent": 31, "reply_text": "The account owner reported an automatic issue; the appointment was closed.", "created_at": "2023-05-26T13:50:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 100 } }, { "model": "app.reply", "pk": 116, "fields": { "ticket": 322, "agent": 7, "reply_text": "Flagged as late. The reviewer reopened the report.", "created_at": "2023-03-14T14:21:09Z", "reply_type": "Acknowledgment", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 117, "fields": { "ticket": 285, "agent": 42, "reply_text": "The account owner confirmed the details and the record was refunded.", "created_at": "2023-03-23T12:16:58Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 118, "fields": { "ticket": 67, "agent": 14, "reply_text": "A routine payment was resolved the same day.", "created_at": "2023-02-25T15:13:23Z", "reply_type": "Follow-up", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 119, "fields": { "ticket": 413, "agent": 4, "reply_text": "An automatic follow-up: the appointment was escalated.", "created_at": "2023-10-19T09:47:25Z", "reply_type": "Follow-up", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 120, "fields": { "ticket": 229, "agent": 48, "reply_text": "Support asked for a change and the session was reviewed.", "created_at": "2023-06-18T18:53:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 121, "fields": { "ticket": 122, "agent": 41, "reply_text": "The reviewer confirmed the details and the payment was confirmed.", "created_at": "2023-07-23T18:15:22Z", "reply_type": "Acknowledgment", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 122, "fields": { "ticket": 361, "agent": 15, "reply_text": "The customer asked for a change and the claim was resolved.", "created_at": "2023-02-25T19:42:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 123, "fields": { "ticket": 342, "agent": 15, "reply_text": "The report was reopened following an urgent review.", "created_at": "2023-03-30T07:39:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 124, "fields": { "ticket": 167, "agent": 4, "reply_text": "A minor order was delayed the same day.", "created_at": "2023-02-06T16:33:34Z", "reply_type": "Resolution", "response_time_minutes": 91 } }, { "model": "app.reply", "pk": 125, "fields": { "ticket": 428, "agent": 4, "reply_text": "The customer confirmed the details and the shipment was resolved.", "created_at": "2023-04-06T05:59:26Z", "reply_type": "Resolution", "response_time_minutes": 34 } }, { "model": "app.reply", "pk": 126, "fields": { "ticket": 100, "agent": 32, "reply_text": "A late follow-up: the appointment was closed.", "created_at": "2023-05-27T12:29:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 127, "fields": { "ticket": 136, "agent": 11, "reply_text": "The supplier reported a late issue; the order was replaced.", "created_at": "2023-03-06T13:56:57Z", "reply_type": "Acknowledgment", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 128, "fields": { "ticket": 212, "agent": 4, "reply_text": "The account owner reported a minor issue; the claim was resolved.", "created_at": "2023-06-01T13:51:05Z", "reply_type": "Resolution", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 129, "fields": { "ticket": 347, "agent": 46, "reply_text": "A repeat follow-up: the record was closed.", "created_at": "2023-06-13T00:00:58Z", "reply_type": "Follow-up", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 130, "fields": { "ticket": 422, "agent": 36, "reply_text": "Support reported an unusual issue; the refund was rescheduled.", "created_at": "2023-11-25T21:56:49Z", "reply_type": "Acknowledgment", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 131, "fields": { "ticket": 26, "agent": 9, "reply_text": "An urgent follow-up: the invoice was rescheduled.", "created_at": "2023-09-30T18:08:03Z", "reply_type": "Resolution", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 132, "fields": { "ticket": 298, "agent": 23, "reply_text": "The supplier asked for a change and the order was processed.", "created_at": "2023-03-29T23:09:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 133, "fields": { "ticket": 204, "agent": 15, "reply_text": "Support confirmed the details and the session was completed.", "created_at": "2023-06-17T15:22:02Z", "reply_type": "Follow-up", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 134, "fields": { "ticket": 229, "agent": 28, "reply_text": "The session was reviewed following an unusual review.", "created_at": "2023-07-17T16:10:28Z", "reply_type": "Follow-up", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 135, "fields": { "ticket": 197, "agent": 21, "reply_text": "A duplicate booking was updated the same day.", "created_at": "2023-08-17T17:07:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 136, "fields": { "ticket": 226, "agent": 37, "reply_text": "The courier reported an urgent issue; the booking was processed.", "created_at": "2023-02-01T07:07:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 25 } }, { "model": "app.reply", "pk": 137, "fields": { "ticket": 410, "agent": 16, "reply_text": "Flagged as minor. The reviewer reopened the shipment.", "created_at": "2023-10-17T09:35:13Z", "reply_type": "Follow-up", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 138, "fields": { "ticket": 22, "agent": 32, "reply_text": "No response from the customer, so the booking was escalated.", "created_at": "2023-03-30T19:41:33Z", "reply_type": "Follow-up", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 139, "fields": { "ticket": 393, "agent": 34, "reply_text": "An automatic session was completed the same day.", "created_at": "2023-06-15T18:10:02Z", "reply_type": "Acknowledgment", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 140, "fields": { "ticket": 370, "agent": 22, "reply_text": "The refund was reopened — manual case, no further action.", "created_at": "2023-12-28T15:45:05Z", "reply_type": "Resolution", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 141, "fields": { "ticket": 96, "agent": 37, "reply_text": "The account was completed — duplicate case, no further action.", "created_at": "2023-10-16T12:12:49Z", "reply_type": "Resolution", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 142, "fields": { "ticket": 37, "agent": 16, "reply_text": "The account owner confirmed the details and the record was completed.", "created_at": "2023-05-07T16:57:29Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 143, "fields": { "ticket": 396, "agent": 31, "reply_text": "The request was reviewed — late case, no further action.", "created_at": "2023-10-09T20:50:10Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 144, "fields": { "ticket": 177, "agent": 10, "reply_text": "The delivery was closed following an automatic review.", "created_at": "2023-01-21T18:37:45Z", "reply_type": "Resolution", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 145, "fields": { "ticket": 117, "agent": 14, "reply_text": "The supplier asked for a change and the ticket was refunded.", "created_at": "2023-05-03T13:22:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 146, "fields": { "ticket": 470, "agent": 43, "reply_text": "The appointment was delayed following an urgent review.", "created_at": "2023-05-20T17:14:31Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 147, "fields": { "ticket": 253, "agent": 11, "reply_text": "A repeat follow-up: the delivery was escalated.", "created_at": "2023-02-25T13:53:53Z", "reply_type": "Follow-up", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 148, "fields": { "ticket": 238, "agent": 44, "reply_text": "A routine follow-up: the item was resolved.", "created_at": "2023-12-30T16:27:29Z", "reply_type": "Follow-up", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 149, "fields": { "ticket": 386, "agent": 49, "reply_text": "An automatic record was reopened the same day.", "created_at": "2023-06-13T23:26:33Z", "reply_type": "Follow-up", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 150, "fields": { "ticket": 451, "agent": 10, "reply_text": "The account was processed following a duplicate review.", "created_at": "2023-11-20T11:44:39Z", "reply_type": "Acknowledgment", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 151, "fields": { "ticket": 498, "agent": 35, "reply_text": "Flagged as routine. The reviewer cancelled the order.", "created_at": "2023-09-09T18:10:44Z", "reply_type": "Resolution", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 152, "fields": { "ticket": 153, "agent": 31, "reply_text": "The reviewer asked for a change and the account was updated.", "created_at": "2023-11-06T09:58:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 153, "fields": { "ticket": 475, "agent": 47, "reply_text": "The booking was processed — unusual case, no further action.", "created_at": "2023-09-30T10:59:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 154, "fields": { "ticket": 302, "agent": 13, "reply_text": "Flagged as repeat. The customer closed the order.", "created_at": "2023-09-11T17:48:19Z", "reply_type": "Resolution", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 155, "fields": { "ticket": 92, "agent": 18, "reply_text": "The ticket was closed — partial case, no further action.", "created_at": "2023-10-01T10:02:55Z", "reply_type": "Acknowledgment", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 156, "fields": { "ticket": 314, "agent": 4, "reply_text": "A routine follow-up: the refund was closed.", "created_at": "2023-05-01T19:00:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 157, "fields": { "ticket": 401, "agent": 36, "reply_text": "The shipment was escalated after a repeat check.", "created_at": "2023-12-12T09:32:22Z", "reply_type": "Resolution", "response_time_minutes": 83 } }, { "model": "app.reply", "pk": 158, "fields": { "ticket": 33, "agent": 40, "reply_text": "An operator asked for a change and the invoice was reviewed.", "created_at": "2023-05-29T11:06:04Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 159, "fields": { "ticket": 356, "agent": 14, "reply_text": "No response from the customer, so the request was cancelled.", "created_at": "2023-03-28T13:07:49Z", "reply_type": "Follow-up", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 160, "fields": { "ticket": 148, "agent": 40, "reply_text": "The claim was delayed — repeat case, no further action.", "created_at": "2023-05-08T21:05:16Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 161, "fields": { "ticket": 435, "agent": 27, "reply_text": "The transfer was rejected following an urgent review.", "created_at": "2023-02-11T13:27:55Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 162, "fields": { "ticket": 487, "agent": 29, "reply_text": "Flagged as duplicate. An operator processed the delivery.", "created_at": "2023-06-24T18:41:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 28 } }, { "model": "app.reply", "pk": 163, "fields": { "ticket": 450, "agent": 26, "reply_text": "The supplier confirmed the details and the shipment was escalated.", "created_at": "2023-06-02T12:23:31Z", "reply_type": "Follow-up", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 164, "fields": { "ticket": 240, "agent": 39, "reply_text": "The appointment was resolved after a routine check.", "created_at": "2023-11-29T08:31:19Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 165, "fields": { "ticket": 144, "agent": 33, "reply_text": "The invoice was completed — late case, no further action.", "created_at": "2023-01-16T12:53:14Z", "reply_type": "Resolution", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 166, "fields": { "ticket": 284, "agent": 14, "reply_text": "Flagged as standard. The supplier delayed the payment.", "created_at": "2023-08-31T19:06:57Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 167, "fields": { "ticket": 334, "agent": 12, "reply_text": "The booking was completed — partial case, no further action.", "created_at": "2023-03-13T15:07:14Z", "reply_type": "Follow-up", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 168, "fields": { "ticket": 85, "agent": 8, "reply_text": "The team confirmed the details and the booking was confirmed.", "created_at": "2023-11-08T16:08:43Z", "reply_type": "Resolution", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 169, "fields": { "ticket": 435, "agent": 40, "reply_text": "Support asked for a change and the refund was reviewed.", "created_at": "2023-12-25T19:40:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 170, "fields": { "ticket": 398, "agent": 16, "reply_text": "Flagged as incomplete. The reviewer closed the delivery.", "created_at": "2023-05-01T20:58:05Z", "reply_type": "Resolution", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 171, "fields": { "ticket": 424, "agent": 5, "reply_text": "Flagged as urgent. Support approved the claim.", "created_at": "2023-09-11T23:38:55Z", "reply_type": "Acknowledgment", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 172, "fields": { "ticket": 14, "agent": 42, "reply_text": "Flagged as manual. The customer confirmed the order.", "created_at": "2023-07-15T20:29:11Z", "reply_type": "Acknowledgment", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 173, "fields": { "ticket": 230, "agent": 4, "reply_text": "Flagged as late. The team delayed the claim.", "created_at": "2023-09-23T11:53:41Z", "reply_type": "Acknowledgment", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 174, "fields": { "ticket": 246, "agent": 38, "reply_text": "The account was replaced — standard case, no further action.", "created_at": "2023-08-10T14:27:08Z", "reply_type": "Follow-up", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 175, "fields": { "ticket": 471, "agent": 10, "reply_text": "The customer reported a standard issue; the account was approved.", "created_at": "2023-02-25T19:24:27Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 176, "fields": { "ticket": 459, "agent": 31, "reply_text": "An unusual item was resolved the same day.", "created_at": "2023-04-22T11:43:58Z", "reply_type": "Acknowledgment", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 177, "fields": { "ticket": 466, "agent": 33, "reply_text": "No response from the team, so the payment was replaced.", "created_at": "2023-01-23T11:34:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 178, "fields": { "ticket": 201, "agent": 22, "reply_text": "The item was approved after an unusual check.", "created_at": "2023-08-27T09:51:39Z", "reply_type": "Acknowledgment", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 179, "fields": { "ticket": 241, "agent": 50, "reply_text": "The courier asked for a change and the request was reopened.", "created_at": "2023-06-28T23:28:18Z", "reply_type": "Resolution", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 180, "fields": { "ticket": 153, "agent": 17, "reply_text": "The ticket was rejected — incomplete case, no further action.", "created_at": "2023-05-09T16:22:52Z", "reply_type": "Acknowledgment", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 181, "fields": { "ticket": 237, "agent": 27, "reply_text": "No response from the supplier, so the appointment was replaced.", "created_at": "2023-05-20T13:24:58Z", "reply_type": "Acknowledgment", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 182, "fields": { "ticket": 342, "agent": 4, "reply_text": "An incomplete follow-up: the report was escalated.", "created_at": "2023-10-21T19:55:55Z", "reply_type": "Acknowledgment", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 183, "fields": { "ticket": 454, "agent": 45, "reply_text": "The booking was updated — minor case, no further action.", "created_at": "2023-03-30T12:38:48Z", "reply_type": "Resolution", "response_time_minutes": 38 } }, { "model": "app.reply", "pk": 184, "fields": { "ticket": 83, "agent": 36, "reply_text": "The account owner reported a manual issue; the shipment was confirmed.", "created_at": "2023-06-06T20:08:43Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 185, "fields": { "ticket": 493, "agent": 7, "reply_text": "No response from the courier, so the ticket was reopened.", "created_at": "2023-01-08T17:34:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 186, "fields": { "ticket": 132, "agent": 35, "reply_text": "The refund was escalated after a minor check.", "created_at": "2023-03-02T19:38:53Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 187, "fields": { "ticket": 254, "agent": 39, "reply_text": "The customer confirmed the details and the document was delayed.", "created_at": "2023-04-30T11:56:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 99 } }, { "model": "app.reply", "pk": 188, "fields": { "ticket": 100, "agent": 32, "reply_text": "Flagged as repeat. The account owner cancelled the order.", "created_at": "2023-02-11T08:49:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 94 } }, { "model": "app.reply", "pk": 189, "fields": { "ticket": 416, "agent": 25, "reply_text": "A partial request was cancelled the same day.", "created_at": "2023-05-12T06:50:46Z", "reply_type": "Acknowledgment", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 190, "fields": { "ticket": 459, "agent": 27, "reply_text": "The payment was approved following a manual review.", "created_at": "2023-10-02T21:24:47Z", "reply_type": "Acknowledgment", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 191, "fields": { "ticket": 315, "agent": 14, "reply_text": "A manual document was reviewed the same day.", "created_at": "2023-08-24T13:13:40Z", "reply_type": "Follow-up", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 192, "fields": { "ticket": 136, "agent": 33, "reply_text": "A partial item was approved the same day.", "created_at": "2023-07-23T21:58:41Z", "reply_type": "Resolution", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 193, "fields": { "ticket": 447, "agent": 50, "reply_text": "The ticket was processed after a minor check.", "created_at": "2023-03-17T18:31:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 90 } }, { "model": "app.reply", "pk": 194, "fields": { "ticket": 233, "agent": 24, "reply_text": "The reviewer asked for a change and the ticket was cancelled.", "created_at": "2023-10-02T14:47:33Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 195, "fields": { "ticket": 163, "agent": 13, "reply_text": "The session was rescheduled — urgent case, no further action.", "created_at": "2023-02-07T07:28:03Z", "reply_type": "Acknowledgment", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 196, "fields": { "ticket": 75, "agent": 39, "reply_text": "The shipment was escalated — manual case, no further action.", "created_at": "2023-12-17T15:59:03Z", "reply_type": "Acknowledgment", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 197, "fields": { "ticket": 151, "agent": 20, "reply_text": "Flagged as partial. The reviewer reviewed the claim.", "created_at": "2023-04-23T09:22:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 198, "fields": { "ticket": 89, "agent": 39, "reply_text": "The team asked for a change and the appointment was replaced.", "created_at": "2023-07-11T19:31:39Z", "reply_type": "Acknowledgment", "response_time_minutes": 85 } }, { "model": "app.reply", "pk": 199, "fields": { "ticket": 358, "agent": 23, "reply_text": "A repeat report was approved the same day.", "created_at": "2023-01-08T06:34:12Z", "reply_type": "Resolution", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 200, "fields": { "ticket": 357, "agent": 2, "reply_text": "An operator reported an incomplete issue; the claim was resolved.", "created_at": "2023-05-28T21:08:39Z", "reply_type": "Follow-up", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 201, "fields": { "ticket": 176, "agent": 12, "reply_text": "An urgent follow-up: the session was rescheduled.", "created_at": "2023-05-28T14:20:02Z", "reply_type": "Acknowledgment", "response_time_minutes": 31 } }, { "model": "app.reply", "pk": 202, "fields": { "ticket": 19, "agent": 45, "reply_text": "An incomplete follow-up: the appointment was delayed.", "created_at": "2023-08-20T18:23:49Z", "reply_type": "Resolution", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 203, "fields": { "ticket": 443, "agent": 23, "reply_text": "The appointment was refunded after a minor check.", "created_at": "2023-03-30T22:12:22Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 204, "fields": { "ticket": 408, "agent": 21, "reply_text": "No response from the courier, so the report was closed.", "created_at": "2023-06-11T08:22:19Z", "reply_type": "Follow-up", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 205, "fields": { "ticket": 19, "agent": 33, "reply_text": "No response from an operator, so the request was rejected.", "created_at": "2023-09-29T23:37:46Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 206, "fields": { "ticket": 160, "agent": 7, "reply_text": "The invoice was reviewed after a manual check.", "created_at": "2023-08-24T10:29:39Z", "reply_type": "Resolution", "response_time_minutes": 113 } }, { "model": "app.reply", "pk": 207, "fields": { "ticket": 128, "agent": 8, "reply_text": "An operator asked for a change and the appointment was confirmed.", "created_at": "2023-01-21T20:45:22Z", "reply_type": "Resolution", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 208, "fields": { "ticket": 10, "agent": 26, "reply_text": "An urgent follow-up: the account was confirmed.", "created_at": "2023-08-04T19:43:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 32 } }, { "model": "app.reply", "pk": 209, "fields": { "ticket": 41, "agent": 30, "reply_text": "The shipment was reviewed after a duplicate check.", "created_at": "2023-09-17T11:03:18Z", "reply_type": "Acknowledgment", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 210, "fields": { "ticket": 125, "agent": 4, "reply_text": "No response from the courier, so the ticket was replaced.", "created_at": "2023-06-25T14:52:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 38 } }, { "model": "app.reply", "pk": 211, "fields": { "ticket": 229, "agent": 3, "reply_text": "The record was updated after a late check.", "created_at": "2023-08-09T10:47:40Z", "reply_type": "Follow-up", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 212, "fields": { "ticket": 284, "agent": 14, "reply_text": "No response from the customer, so the document was reviewed.", "created_at": "2023-09-03T09:50:23Z", "reply_type": "Acknowledgment", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 213, "fields": { "ticket": 293, "agent": 10, "reply_text": "An operator asked for a change and the request was closed.", "created_at": "2023-03-11T13:47:48Z", "reply_type": "Follow-up", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 214, "fields": { "ticket": 302, "agent": 26, "reply_text": "The reviewer asked for a change and the appointment was closed.", "created_at": "2023-06-03T15:31:04Z", "reply_type": "Acknowledgment", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 215, "fields": { "ticket": 356, "agent": 26, "reply_text": "Flagged as incomplete. An operator replaced the appointment.", "created_at": "2023-02-13T06:14:01Z", "reply_type": "Follow-up", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 216, "fields": { "ticket": 176, "agent": 48, "reply_text": "Support reported an incomplete issue; the account was escalated.", "created_at": "2023-05-04T21:12:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 217, "fields": { "ticket": 441, "agent": 20, "reply_text": "The shipment was reopened following a routine review.", "created_at": "2023-01-27T22:24:32Z", "reply_type": "Resolution", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 218, "fields": { "ticket": 52, "agent": 25, "reply_text": "An operator confirmed the details and the transfer was replaced.", "created_at": "2023-04-18T21:24:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 42 } }, { "model": "app.reply", "pk": 219, "fields": { "ticket": 295, "agent": 33, "reply_text": "Flagged as unusual. An operator rejected the report.", "created_at": "2023-06-16T11:29:54Z", "reply_type": "Acknowledgment", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 220, "fields": { "ticket": 493, "agent": 41, "reply_text": "The record was completed after an unusual check.", "created_at": "2023-10-06T10:58:15Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 221, "fields": { "ticket": 399, "agent": 45, "reply_text": "The document was reopened — automatic case, no further action.", "created_at": "2023-09-05T21:04:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 222, "fields": { "ticket": 319, "agent": 7, "reply_text": "A repeat report was refunded the same day.", "created_at": "2023-04-22T22:27:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 223, "fields": { "ticket": 404, "agent": 1, "reply_text": "A partial refund was closed the same day.", "created_at": "2023-03-03T08:11:11Z", "reply_type": "Acknowledgment", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 224, "fields": { "ticket": 119, "agent": 48, "reply_text": "No response from the reviewer, so the account was resolved.", "created_at": "2023-08-14T15:45:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 225, "fields": { "ticket": 216, "agent": 35, "reply_text": "The team asked for a change and the delivery was cancelled.", "created_at": "2023-10-17T14:36:33Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 226, "fields": { "ticket": 214, "agent": 9, "reply_text": "No response from the reviewer, so the payment was closed.", "created_at": "2023-01-16T09:02:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 227, "fields": { "ticket": 401, "agent": 30, "reply_text": "The supplier reported a standard issue; the invoice was approved.", "created_at": "2023-02-12T02:14:01Z", "reply_type": "Resolution", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 228, "fields": { "ticket": 68, "agent": 6, "reply_text": "Flagged as standard. The account owner closed the delivery.", "created_at": "2023-12-18T12:00:41Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 229, "fields": { "ticket": 436, "agent": 48, "reply_text": "No response from the supplier, so the invoice was escalated.", "created_at": "2023-05-13T18:51:38Z", "reply_type": "Follow-up", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 230, "fields": { "ticket": 259, "agent": 12, "reply_text": "The order was reviewed following an automatic review.", "created_at": "2023-10-09T18:09:34Z", "reply_type": "Resolution", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 231, "fields": { "ticket": 393, "agent": 38, "reply_text": "The document was rescheduled after a partial check.", "created_at": "2023-07-27T17:41:50Z", "reply_type": "Resolution", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 232, "fields": { "ticket": 87, "agent": 25, "reply_text": "The team reported a routine issue; the ticket was approved.", "created_at": "2023-12-05T03:10:50Z", "reply_type": "Resolution", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 233, "fields": { "ticket": 393, "agent": 10, "reply_text": "The item was completed after a late check.", "created_at": "2023-04-28T22:31:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 26 } }, { "model": "app.reply", "pk": 234, "fields": { "ticket": 284, "agent": 16, "reply_text": "The shipment was completed following an unusual review.", "created_at": "2023-03-08T07:08:09Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 235, "fields": { "ticket": 384, "agent": 9, "reply_text": "A minor follow-up: the invoice was processed.", "created_at": "2023-07-12T08:33:51Z", "reply_type": "Follow-up", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 236, "fields": { "ticket": 93, "agent": 41, "reply_text": "The payment was replaced after an urgent check.", "created_at": "2023-07-29T16:04:22Z", "reply_type": "Follow-up", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 237, "fields": { "ticket": 372, "agent": 40, "reply_text": "The payment was updated after a duplicate check.", "created_at": "2023-11-04T16:42:43Z", "reply_type": "Acknowledgment", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 238, "fields": { "ticket": 471, "agent": 28, "reply_text": "The courier confirmed the details and the booking was reopened.", "created_at": "2023-06-12T20:54:19Z", "reply_type": "Follow-up", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 239, "fields": { "ticket": 29, "agent": 29, "reply_text": "An incomplete follow-up: the request was rejected.", "created_at": "2023-02-09T20:49:46Z", "reply_type": "Follow-up", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 240, "fields": { "ticket": 304, "agent": 34, "reply_text": "The customer confirmed the details and the account was cancelled.", "created_at": "2023-10-28T17:02:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 241, "fields": { "ticket": 142, "agent": 14, "reply_text": "The account owner reported a manual issue; the invoice was rejected.", "created_at": "2023-05-31T15:29:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 242, "fields": { "ticket": 44, "agent": 40, "reply_text": "The booking was confirmed following an urgent review.", "created_at": "2023-12-08T16:28:11Z", "reply_type": "Acknowledgment", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 243, "fields": { "ticket": 375, "agent": 1, "reply_text": "The record was completed — minor case, no further action.", "created_at": "2023-10-17T17:26:09Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 244, "fields": { "ticket": 89, "agent": 40, "reply_text": "The account owner reported a standard issue; the item was reviewed.", "created_at": "2023-01-20T11:48:24Z", "reply_type": "Resolution", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 245, "fields": { "ticket": 131, "agent": 16, "reply_text": "No response from the team, so the appointment was completed.", "created_at": "2023-11-03T18:47:43Z", "reply_type": "Acknowledgment", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 246, "fields": { "ticket": 308, "agent": 36, "reply_text": "The report was escalated — urgent case, no further action.", "created_at": "2023-02-05T12:59:07Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 247, "fields": { "ticket": 442, "agent": 50, "reply_text": "The session was completed — incomplete case, no further action.", "created_at": "2023-07-12T17:46:07Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 248, "fields": { "ticket": 297, "agent": 2, "reply_text": "The appointment was resolved — late case, no further action.", "created_at": "2023-03-03T19:04:23Z", "reply_type": "Resolution", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 249, "fields": { "ticket": 117, "agent": 6, "reply_text": "The supplier confirmed the details and the payment was updated.", "created_at": "2023-04-13T16:33:52Z", "reply_type": "Acknowledgment", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 250, "fields": { "ticket": 72, "agent": 3, "reply_text": "The item was closed following a repeat review.", "created_at": "2023-05-09T18:22:06Z", "reply_type": "Acknowledgment", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 251, "fields": { "ticket": 480, "agent": 16, "reply_text": "The record was updated — routine case, no further action.", "created_at": "2023-04-27T13:11:27Z", "reply_type": "Follow-up", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 252, "fields": { "ticket": 477, "agent": 49, "reply_text": "An operator confirmed the details and the claim was escalated.", "created_at": "2023-09-02T12:36:07Z", "reply_type": "Acknowledgment", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 253, "fields": { "ticket": 275, "agent": 22, "reply_text": "The ticket was resolved following an automatic review.", "created_at": "2023-02-24T18:51:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 29 } }, { "model": "app.reply", "pk": 254, "fields": { "ticket": 438, "agent": 49, "reply_text": "The team asked for a change and the delivery was resolved.", "created_at": "2023-09-09T09:05:24Z", "reply_type": "Follow-up", "response_time_minutes": 89 } }, { "model": "app.reply", "pk": 255, "fields": { "ticket": 23, "agent": 33, "reply_text": "The team reported a duplicate issue; the account was replaced.", "created_at": "2023-05-12T19:04:59Z", "reply_type": "Acknowledgment", "response_time_minutes": 42 } }, { "model": "app.reply", "pk": 256, "fields": { "ticket": 107, "agent": 3, "reply_text": "The claim was replaced following a repeat review.", "created_at": "2023-08-16T14:00:07Z", "reply_type": "Follow-up", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 257, "fields": { "ticket": 98, "agent": 6, "reply_text": "The invoice was reopened following an urgent review.", "created_at": "2023-01-28T16:49:09Z", "reply_type": "Acknowledgment", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 258, "fields": { "ticket": 417, "agent": 26, "reply_text": "The item was updated following an unusual review.", "created_at": "2023-09-10T09:37:42Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 259, "fields": { "ticket": 191, "agent": 26, "reply_text": "The request was approved — automatic case, no further action.", "created_at": "2023-04-12T11:03:59Z", "reply_type": "Acknowledgment", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 260, "fields": { "ticket": 464, "agent": 5, "reply_text": "The invoice was closed — unusual case, no further action.", "created_at": "2023-03-18T05:43:38Z", "reply_type": "Resolution", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 261, "fields": { "ticket": 378, "agent": 9, "reply_text": "Flagged as standard. The team escalated the document.", "created_at": "2023-11-05T11:14:24Z", "reply_type": "Resolution", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 262, "fields": { "ticket": 181, "agent": 14, "reply_text": "Flagged as incomplete. The team reopened the session.", "created_at": "2023-08-13T19:53:35Z", "reply_type": "Acknowledgment", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 263, "fields": { "ticket": 140, "agent": 28, "reply_text": "The customer confirmed the details and the claim was rejected.", "created_at": "2023-10-29T21:02:16Z", "reply_type": "Acknowledgment", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 264, "fields": { "ticket": 204, "agent": 4, "reply_text": "No response from the supplier, so the appointment was approved.", "created_at": "2023-08-31T21:57:18Z", "reply_type": "Follow-up", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 265, "fields": { "ticket": 496, "agent": 26, "reply_text": "No response from the customer, so the order was escalated.", "created_at": "2023-04-07T21:54:19Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 266, "fields": { "ticket": 450, "agent": 37, "reply_text": "An unusual invoice was completed the same day.", "created_at": "2023-06-01T17:17:30Z", "reply_type": "Resolution", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 267, "fields": { "ticket": 332, "agent": 22, "reply_text": "The claim was closed following an automatic review.", "created_at": "2023-10-20T21:33:05Z", "reply_type": "Resolution", "response_time_minutes": 85 } }, { "model": "app.reply", "pk": 268, "fields": { "ticket": 40, "agent": 11, "reply_text": "No response from the courier, so the request was cancelled.", "created_at": "2023-01-01T13:01:16Z", "reply_type": "Acknowledgment", "response_time_minutes": 26 } }, { "model": "app.reply", "pk": 269, "fields": { "ticket": 270, "agent": 39, "reply_text": "Support confirmed the details and the refund was delayed.", "created_at": "2023-09-11T16:11:09Z", "reply_type": "Acknowledgment", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 270, "fields": { "ticket": 125, "agent": 28, "reply_text": "No response from the customer, so the order was resolved.", "created_at": "2023-10-05T23:36:22Z", "reply_type": "Acknowledgment", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 271, "fields": { "ticket": 320, "agent": 31, "reply_text": "Support reported a repeat issue; the item was updated.", "created_at": "2023-09-18T17:55:27Z", "reply_type": "Acknowledgment", "response_time_minutes": 87 } }, { "model": "app.reply", "pk": 272, "fields": { "ticket": 365, "agent": 42, "reply_text": "No response from an operator, so the transfer was reopened.", "created_at": "2023-12-08T14:50:11Z", "reply_type": "Resolution", "response_time_minutes": 15 } }, { "model": "app.reply", "pk": 273, "fields": { "ticket": 188, "agent": 1, "reply_text": "An automatic follow-up: the appointment was closed.", "created_at": "2023-04-13T17:51:17Z", "reply_type": "Follow-up", "response_time_minutes": 21 } }, { "model": "app.reply", "pk": 274, "fields": { "ticket": 64, "agent": 46, "reply_text": "The account owner reported a routine issue; the document was updated.", "created_at": "2023-10-28T19:09:25Z", "reply_type": "Acknowledgment", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 275, "fields": { "ticket": 492, "agent": 46, "reply_text": "No response from the account owner, so the ticket was replaced.", "created_at": "2023-06-20T01:46:50Z", "reply_type": "Follow-up", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 276, "fields": { "ticket": 359, "agent": 13, "reply_text": "The supplier asked for a change and the payment was reopened.", "created_at": "2023-03-09T00:40:06Z", "reply_type": "Follow-up", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 277, "fields": { "ticket": 440, "agent": 19, "reply_text": "A duplicate invoice was closed the same day.", "created_at": "2023-03-15T13:45:33Z", "reply_type": "Acknowledgment", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 278, "fields": { "ticket": 297, "agent": 32, "reply_text": "No response from the supplier, so the request was replaced.", "created_at": "2023-07-02T12:29:33Z", "reply_type": "Resolution", "response_time_minutes": 22 } }, { "model": "app.reply", "pk": 279, "fields": { "ticket": 214, "agent": 12, "reply_text": "The document was confirmed following an automatic review.", "created_at": "2023-09-12T12:56:24Z", "reply_type": "Follow-up", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 280, "fields": { "ticket": 66, "agent": 21, "reply_text": "The report was updated after a routine check.", "created_at": "2023-11-03T16:15:27Z", "reply_type": "Acknowledgment", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 281, "fields": { "ticket": 489, "agent": 30, "reply_text": "A routine invoice was rejected the same day.", "created_at": "2023-02-23T20:24:55Z", "reply_type": "Acknowledgment", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 282, "fields": { "ticket": 475, "agent": 16, "reply_text": "No response from the team, so the request was escalated.", "created_at": "2023-05-24T07:00:55Z", "reply_type": "Follow-up", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 283, "fields": { "ticket": 74, "agent": 33, "reply_text": "The session was cancelled — standard case, no further action.", "created_at": "2023-07-04T20:09:57Z", "reply_type": "Resolution", "response_time_minutes": 29 } }, { "model": "app.reply", "pk": 284, "fields": { "ticket": 140, "agent": 41, "reply_text": "The reviewer reported an urgent issue; the order was replaced.", "created_at": "2023-08-28T02:10:01Z", "reply_type": "Acknowledgment", "response_time_minutes": 99 } }, { "model": "app.reply", "pk": 285, "fields": { "ticket": 373, "agent": 5, "reply_text": "A standard follow-up: the payment was refunded.", "created_at": "2023-09-03T11:38:20Z", "reply_type": "Follow-up", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 286, "fields": { "ticket": 5, "agent": 28, "reply_text": "The account was resolved — routine case, no further action.", "created_at": "2023-12-05T12:34:07Z", "reply_type": "Acknowledgment", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 287, "fields": { "ticket": 277, "agent": 12, "reply_text": "Support reported a duplicate issue; the document was delayed.", "created_at": "2023-09-15T18:28:41Z", "reply_type": "Resolution", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 288, "fields": { "ticket": 356, "agent": 7, "reply_text": "A manual account was closed the same day.", "created_at": "2023-02-21T17:34:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 289, "fields": { "ticket": 132, "agent": 49, "reply_text": "No response from the reviewer, so the document was rejected.", "created_at": "2023-07-14T12:13:48Z", "reply_type": "Resolution", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 290, "fields": { "ticket": 362, "agent": 24, "reply_text": "The courier asked for a change and the record was reviewed.", "created_at": "2023-01-27T21:24:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 291, "fields": { "ticket": 98, "agent": 1, "reply_text": "The team confirmed the details and the report was reviewed.", "created_at": "2023-02-08T12:28:51Z", "reply_type": "Resolution", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 292, "fields": { "ticket": 309, "agent": 25, "reply_text": "Support reported a manual issue; the transfer was closed.", "created_at": "2023-05-08T14:06:56Z", "reply_type": "Acknowledgment", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 293, "fields": { "ticket": 374, "agent": 12, "reply_text": "The document was escalated after an urgent check.", "created_at": "2023-12-09T12:52:06Z", "reply_type": "Follow-up", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 294, "fields": { "ticket": 295, "agent": 50, "reply_text": "No response from the account owner, so the request was processed.", "created_at": "2023-05-15T09:59:16Z", "reply_type": "Acknowledgment", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 295, "fields": { "ticket": 209, "agent": 36, "reply_text": "Flagged as repeat. The team updated the booking.", "created_at": "2023-01-14T12:13:32Z", "reply_type": "Follow-up", "response_time_minutes": 83 } }, { "model": "app.reply", "pk": 296, "fields": { "ticket": 164, "agent": 49, "reply_text": "The reviewer asked for a change and the invoice was reviewed.", "created_at": "2023-11-06T22:28:15Z", "reply_type": "Acknowledgment", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 297, "fields": { "ticket": 469, "agent": 47, "reply_text": "Flagged as urgent. The courier approved the session.", "created_at": "2023-05-27T14:24:43Z", "reply_type": "Resolution", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 298, "fields": { "ticket": 53, "agent": 3, "reply_text": "Support confirmed the details and the delivery was rescheduled.", "created_at": "2023-09-23T10:08:06Z", "reply_type": "Resolution", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 299, "fields": { "ticket": 149, "agent": 14, "reply_text": "No response from the account owner, so the transfer was reviewed.", "created_at": "2023-05-09T16:52:09Z", "reply_type": "Acknowledgment", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 300, "fields": { "ticket": 107, "agent": 41, "reply_text": "The team confirmed the details and the document was reopened.", "created_at": "2023-07-13T15:42:06Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 301, "fields": { "ticket": 241, "agent": 6, "reply_text": "An automatic request was reviewed the same day.", "created_at": "2023-06-08T17:09:03Z", "reply_type": "Acknowledgment", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 302, "fields": { "ticket": 418, "agent": 36, "reply_text": "Flagged as automatic. The team reopened the refund.", "created_at": "2023-12-30T10:32:11Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 303, "fields": { "ticket": 440, "agent": 15, "reply_text": "The report was processed — routine case, no further action.", "created_at": "2023-02-26T15:53:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 20 } }, { "model": "app.reply", "pk": 304, "fields": { "ticket": 354, "agent": 45, "reply_text": "The refund was refunded — late case, no further action.", "created_at": "2023-03-21T22:28:25Z", "reply_type": "Follow-up", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 305, "fields": { "ticket": 105, "agent": 37, "reply_text": "Flagged as duplicate. The team delayed the report.", "created_at": "2023-07-13T12:20:57Z", "reply_type": "Acknowledgment", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 306, "fields": { "ticket": 494, "agent": 29, "reply_text": "An incomplete refund was resolved the same day.", "created_at": "2023-03-30T19:07:07Z", "reply_type": "Follow-up", "response_time_minutes": 98 } }, { "model": "app.reply", "pk": 307, "fields": { "ticket": 406, "agent": 41, "reply_text": "Support asked for a change and the appointment was reopened.", "created_at": "2023-07-21T15:57:18Z", "reply_type": "Acknowledgment", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 308, "fields": { "ticket": 411, "agent": 24, "reply_text": "The invoice was cancelled after a standard check.", "created_at": "2023-01-03T01:24:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 309, "fields": { "ticket": 309, "agent": 17, "reply_text": "A minor follow-up: the appointment was completed.", "created_at": "2023-01-18T22:52:55Z", "reply_type": "Follow-up", "response_time_minutes": 26 } }, { "model": "app.reply", "pk": 310, "fields": { "ticket": 347, "agent": 32, "reply_text": "The courier reported an incomplete issue; the ticket was refunded.", "created_at": "2023-04-29T10:43:26Z", "reply_type": "Resolution", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 311, "fields": { "ticket": 8, "agent": 44, "reply_text": "The request was replaced — routine case, no further action.", "created_at": "2023-03-30T22:00:07Z", "reply_type": "Acknowledgment", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 312, "fields": { "ticket": 10, "agent": 26, "reply_text": "The refund was replaced after a partial check.", "created_at": "2023-11-06T18:42:26Z", "reply_type": "Acknowledgment", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 313, "fields": { "ticket": 469, "agent": 40, "reply_text": "Flagged as automatic. An operator confirmed the transfer.", "created_at": "2023-01-10T21:02:52Z", "reply_type": "Follow-up", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 314, "fields": { "ticket": 109, "agent": 42, "reply_text": "The appointment was reviewed — routine case, no further action.", "created_at": "2023-10-29T18:15:23Z", "reply_type": "Follow-up", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 315, "fields": { "ticket": 389, "agent": 50, "reply_text": "Flagged as manual. The customer completed the delivery.", "created_at": "2023-07-17T16:56:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 316, "fields": { "ticket": 59, "agent": 48, "reply_text": "A standard ticket was replaced the same day.", "created_at": "2023-02-03T23:01:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 42 } }, { "model": "app.reply", "pk": 317, "fields": { "ticket": 443, "agent": 42, "reply_text": "A repeat follow-up: the document was replaced.", "created_at": "2023-05-15T11:45:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 318, "fields": { "ticket": 362, "agent": 6, "reply_text": "The item was reviewed — duplicate case, no further action.", "created_at": "2023-09-15T11:37:42Z", "reply_type": "Acknowledgment", "response_time_minutes": 31 } }, { "model": "app.reply", "pk": 319, "fields": { "ticket": 42, "agent": 2, "reply_text": "The transfer was resolved — partial case, no further action.", "created_at": "2023-11-06T16:48:27Z", "reply_type": "Resolution", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 320, "fields": { "ticket": 296, "agent": 23, "reply_text": "The shipment was delayed after a routine check.", "created_at": "2023-11-07T16:41:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 92 } }, { "model": "app.reply", "pk": 321, "fields": { "ticket": 482, "agent": 25, "reply_text": "Flagged as manual. Support reviewed the account.", "created_at": "2023-09-19T10:40:20Z", "reply_type": "Follow-up", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 322, "fields": { "ticket": 242, "agent": 18, "reply_text": "The report was reopened — routine case, no further action.", "created_at": "2023-04-10T20:19:58Z", "reply_type": "Acknowledgment", "response_time_minutes": 85 } }, { "model": "app.reply", "pk": 323, "fields": { "ticket": 449, "agent": 22, "reply_text": "The customer confirmed the details and the shipment was completed.", "created_at": "2023-01-06T18:09:33Z", "reply_type": "Follow-up", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 324, "fields": { "ticket": 104, "agent": 28, "reply_text": "A duplicate follow-up: the refund was resolved.", "created_at": "2023-05-04T10:40:48Z", "reply_type": "Acknowledgment", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 325, "fields": { "ticket": 437, "agent": 48, "reply_text": "The account owner reported an unusual issue; the ticket was closed.", "created_at": "2023-10-15T04:44:22Z", "reply_type": "Resolution", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 326, "fields": { "ticket": 142, "agent": 17, "reply_text": "The record was delayed after an urgent check.", "created_at": "2023-04-18T17:16:10Z", "reply_type": "Follow-up", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 327, "fields": { "ticket": 225, "agent": 37, "reply_text": "A routine ticket was resolved the same day.", "created_at": "2023-01-31T11:31:19Z", "reply_type": "Acknowledgment", "response_time_minutes": 27 } }, { "model": "app.reply", "pk": 328, "fields": { "ticket": 52, "agent": 16, "reply_text": "Flagged as minor. The reviewer rejected the payment.", "created_at": "2023-12-19T15:56:03Z", "reply_type": "Acknowledgment", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 329, "fields": { "ticket": 13, "agent": 11, "reply_text": "The report was reviewed following an unusual review.", "created_at": "2023-08-13T08:58:23Z", "reply_type": "Resolution", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 330, "fields": { "ticket": 410, "agent": 36, "reply_text": "A repeat payment was refunded the same day.", "created_at": "2023-01-14T11:34:25Z", "reply_type": "Resolution", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 331, "fields": { "ticket": 96, "agent": 24, "reply_text": "A duplicate transfer was confirmed the same day.", "created_at": "2023-03-07T10:03:28Z", "reply_type": "Resolution", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 332, "fields": { "ticket": 352, "agent": 31, "reply_text": "The item was approved after a manual check.", "created_at": "2023-03-18T10:42:03Z", "reply_type": "Acknowledgment", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 333, "fields": { "ticket": 89, "agent": 29, "reply_text": "No response from the customer, so the invoice was reviewed.", "created_at": "2023-09-01T16:42:15Z", "reply_type": "Acknowledgment", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 334, "fields": { "ticket": 458, "agent": 24, "reply_text": "The courier asked for a change and the item was processed.", "created_at": "2023-10-09T17:40:05Z", "reply_type": "Follow-up", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 335, "fields": { "ticket": 370, "agent": 42, "reply_text": "The reviewer reported a late issue; the appointment was processed.", "created_at": "2023-06-20T12:03:41Z", "reply_type": "Follow-up", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 336, "fields": { "ticket": 38, "agent": 39, "reply_text": "The ticket was rescheduled following a late review.", "created_at": "2023-02-03T19:29:23Z", "reply_type": "Resolution", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 337, "fields": { "ticket": 310, "agent": 43, "reply_text": "Flagged as unusual. The supplier completed the order.", "created_at": "2023-06-02T13:49:17Z", "reply_type": "Acknowledgment", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 338, "fields": { "ticket": 445, "agent": 11, "reply_text": "The reviewer asked for a change and the delivery was cancelled.", "created_at": "2023-06-15T20:46:45Z", "reply_type": "Acknowledgment", "response_time_minutes": 19 } }, { "model": "app.reply", "pk": 339, "fields": { "ticket": 486, "agent": 12, "reply_text": "A standard invoice was reviewed the same day.", "created_at": "2023-04-16T12:33:54Z", "reply_type": "Acknowledgment", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 340, "fields": { "ticket": 436, "agent": 16, "reply_text": "The request was escalated — manual case, no further action.", "created_at": "2023-03-12T17:28:59Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 341, "fields": { "ticket": 486, "agent": 18, "reply_text": "The booking was reviewed — late case, no further action.", "created_at": "2023-09-29T07:47:25Z", "reply_type": "Acknowledgment", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 342, "fields": { "ticket": 112, "agent": 9, "reply_text": "The report was delayed following an urgent review.", "created_at": "2023-12-14T18:46:50Z", "reply_type": "Resolution", "response_time_minutes": 84 } }, { "model": "app.reply", "pk": 343, "fields": { "ticket": 436, "agent": 17, "reply_text": "A standard follow-up: the delivery was confirmed.", "created_at": "2023-11-22T00:57:01Z", "reply_type": "Acknowledgment", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 344, "fields": { "ticket": 395, "agent": 1, "reply_text": "No response from the customer, so the item was rejected.", "created_at": "2023-11-16T19:16:57Z", "reply_type": "Acknowledgment", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 345, "fields": { "ticket": 415, "agent": 49, "reply_text": "The transfer was replaced after an incomplete check.", "created_at": "2023-10-09T12:32:55Z", "reply_type": "Acknowledgment", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 346, "fields": { "ticket": 330, "agent": 38, "reply_text": "The session was updated after an incomplete check.", "created_at": "2023-04-15T11:52:47Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 347, "fields": { "ticket": 343, "agent": 18, "reply_text": "The document was rescheduled after a routine check.", "created_at": "2023-06-25T17:33:41Z", "reply_type": "Resolution", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 348, "fields": { "ticket": 84, "agent": 27, "reply_text": "Support reported a partial issue; the account was reopened.", "created_at": "2023-04-17T16:36:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 349, "fields": { "ticket": 45, "agent": 2, "reply_text": "The invoice was reviewed following a late review.", "created_at": "2023-05-25T08:49:48Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 350, "fields": { "ticket": 166, "agent": 46, "reply_text": "The claim was approved after a partial check.", "created_at": "2023-02-14T12:36:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 351, "fields": { "ticket": 103, "agent": 36, "reply_text": "The account owner reported an automatic issue; the payment was closed.", "created_at": "2023-06-04T18:35:45Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 352, "fields": { "ticket": 403, "agent": 17, "reply_text": "The document was confirmed after a repeat check.", "created_at": "2023-07-22T09:54:15Z", "reply_type": "Follow-up", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 353, "fields": { "ticket": 404, "agent": 1, "reply_text": "The customer reported a late issue; the item was rejected.", "created_at": "2023-06-27T20:07:26Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 354, "fields": { "ticket": 250, "agent": 32, "reply_text": "The request was closed following an automatic review.", "created_at": "2023-03-25T14:13:16Z", "reply_type": "Acknowledgment", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 355, "fields": { "ticket": 461, "agent": 21, "reply_text": "Support asked for a change and the order was rescheduled.", "created_at": "2023-07-25T21:37:42Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 356, "fields": { "ticket": 262, "agent": 1, "reply_text": "A partial follow-up: the report was closed.", "created_at": "2023-07-24T14:36:05Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 357, "fields": { "ticket": 287, "agent": 14, "reply_text": "Flagged as duplicate. The customer delayed the refund.", "created_at": "2023-08-23T06:12:34Z", "reply_type": "Resolution", "response_time_minutes": 93 } }, { "model": "app.reply", "pk": 358, "fields": { "ticket": 437, "agent": 17, "reply_text": "The delivery was rejected — standard case, no further action.", "created_at": "2023-03-18T15:48:49Z", "reply_type": "Resolution", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 359, "fields": { "ticket": 301, "agent": 7, "reply_text": "No response from the reviewer, so the record was completed.", "created_at": "2023-09-03T15:00:06Z", "reply_type": "Resolution", "response_time_minutes": 37 } }, { "model": "app.reply", "pk": 360, "fields": { "ticket": 207, "agent": 47, "reply_text": "The refund was resolved after a minor check.", "created_at": "2023-04-13T18:20:49Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 361, "fields": { "ticket": 468, "agent": 45, "reply_text": "No response from the account owner, so the shipment was updated.", "created_at": "2023-08-14T09:18:42Z", "reply_type": "Resolution", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 362, "fields": { "ticket": 79, "agent": 32, "reply_text": "A partial claim was rejected the same day.", "created_at": "2023-07-30T18:12:36Z", "reply_type": "Acknowledgment", "response_time_minutes": 90 } }, { "model": "app.reply", "pk": 363, "fields": { "ticket": 115, "agent": 46, "reply_text": "The supplier confirmed the details and the claim was delayed.", "created_at": "2023-07-07T07:29:16Z", "reply_type": "Resolution", "response_time_minutes": 34 } }, { "model": "app.reply", "pk": 364, "fields": { "ticket": 329, "agent": 16, "reply_text": "An urgent appointment was delayed the same day.", "created_at": "2023-01-20T10:27:38Z", "reply_type": "Acknowledgment", "response_time_minutes": 83 } }, { "model": "app.reply", "pk": 365, "fields": { "ticket": 270, "agent": 50, "reply_text": "The account owner confirmed the details and the document was rejected.", "created_at": "2023-10-11T18:25:27Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 366, "fields": { "ticket": 59, "agent": 32, "reply_text": "The refund was escalated following an unusual review.", "created_at": "2023-01-24T11:43:58Z", "reply_type": "Resolution", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 367, "fields": { "ticket": 32, "agent": 3, "reply_text": "The supplier confirmed the details and the refund was completed.", "created_at": "2023-02-21T02:06:23Z", "reply_type": "Follow-up", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 368, "fields": { "ticket": 18, "agent": 7, "reply_text": "Flagged as urgent. The team confirmed the request.", "created_at": "2023-09-30T15:45:53Z", "reply_type": "Resolution", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 369, "fields": { "ticket": 119, "agent": 45, "reply_text": "The payment was confirmed after a minor check.", "created_at": "2023-04-29T06:43:56Z", "reply_type": "Acknowledgment", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 370, "fields": { "ticket": 146, "agent": 23, "reply_text": "A standard follow-up: the order was reopened.", "created_at": "2023-01-18T06:50:13Z", "reply_type": "Resolution", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 371, "fields": { "ticket": 257, "agent": 39, "reply_text": "No response from support, so the ticket was reviewed.", "created_at": "2023-01-08T17:36:35Z", "reply_type": "Follow-up", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 372, "fields": { "ticket": 476, "agent": 24, "reply_text": "The shipment was delayed — minor case, no further action.", "created_at": "2023-07-14T11:13:58Z", "reply_type": "Follow-up", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 373, "fields": { "ticket": 306, "agent": 36, "reply_text": "The customer asked for a change and the report was refunded.", "created_at": "2023-04-29T16:00:39Z", "reply_type": "Resolution", "response_time_minutes": 33 } }, { "model": "app.reply", "pk": 374, "fields": { "ticket": 94, "agent": 50, "reply_text": "Flagged as urgent. The reviewer resolved the claim.", "created_at": "2023-07-03T11:48:07Z", "reply_type": "Follow-up", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 375, "fields": { "ticket": 433, "agent": 48, "reply_text": "The transfer was cancelled after a minor check.", "created_at": "2023-08-14T10:28:41Z", "reply_type": "Follow-up", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 376, "fields": { "ticket": 229, "agent": 46, "reply_text": "The customer confirmed the details and the session was rejected.", "created_at": "2023-03-14T12:27:33Z", "reply_type": "Resolution", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 377, "fields": { "ticket": 104, "agent": 31, "reply_text": "The reviewer reported a partial issue; the request was refunded.", "created_at": "2023-03-06T18:58:57Z", "reply_type": "Acknowledgment", "response_time_minutes": 27 } }, { "model": "app.reply", "pk": 378, "fields": { "ticket": 250, "agent": 12, "reply_text": "Flagged as manual. An operator closed the item.", "created_at": "2023-06-22T10:09:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 42 } }, { "model": "app.reply", "pk": 379, "fields": { "ticket": 98, "agent": 8, "reply_text": "The courier asked for a change and the appointment was replaced.", "created_at": "2023-05-16T20:26:09Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 380, "fields": { "ticket": 346, "agent": 50, "reply_text": "The session was resolved after a minor check.", "created_at": "2023-11-27T18:17:49Z", "reply_type": "Resolution", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 381, "fields": { "ticket": 139, "agent": 14, "reply_text": "The account was closed after an incomplete check.", "created_at": "2023-01-08T20:40:04Z", "reply_type": "Follow-up", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 382, "fields": { "ticket": 36, "agent": 33, "reply_text": "The team asked for a change and the delivery was approved.", "created_at": "2023-03-29T11:11:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 383, "fields": { "ticket": 393, "agent": 37, "reply_text": "A minor invoice was replaced the same day.", "created_at": "2023-07-25T10:31:22Z", "reply_type": "Resolution", "response_time_minutes": 23 } }, { "model": "app.reply", "pk": 384, "fields": { "ticket": 470, "agent": 48, "reply_text": "Flagged as repeat. The supplier updated the invoice.", "created_at": "2023-05-12T19:16:40Z", "reply_type": "Resolution", "response_time_minutes": 85 } }, { "model": "app.reply", "pk": 385, "fields": { "ticket": 371, "agent": 7, "reply_text": "An unusual account was approved the same day.", "created_at": "2023-06-05T17:48:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 386, "fields": { "ticket": 467, "agent": 20, "reply_text": "Flagged as incomplete. Support reopened the request.", "created_at": "2023-07-03T14:33:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 97 } }, { "model": "app.reply", "pk": 387, "fields": { "ticket": 309, "agent": 48, "reply_text": "The session was reviewed following an automatic review.", "created_at": "2023-01-27T20:42:16Z", "reply_type": "Resolution", "response_time_minutes": 38 } }, { "model": "app.reply", "pk": 388, "fields": { "ticket": 381, "agent": 19, "reply_text": "An incomplete follow-up: the invoice was delayed.", "created_at": "2023-06-04T21:15:18Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 389, "fields": { "ticket": 488, "agent": 13, "reply_text": "The reviewer confirmed the details and the item was reopened.", "created_at": "2023-10-20T20:39:02Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 390, "fields": { "ticket": 284, "agent": 25, "reply_text": "Flagged as partial. The account owner replaced the document.", "created_at": "2023-01-18T16:29:34Z", "reply_type": "Acknowledgment", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 391, "fields": { "ticket": 424, "agent": 30, "reply_text": "An unusual follow-up: the item was rejected.", "created_at": "2023-03-09T17:40:38Z", "reply_type": "Follow-up", "response_time_minutes": 89 } }, { "model": "app.reply", "pk": 392, "fields": { "ticket": 171, "agent": 7, "reply_text": "The team confirmed the details and the report was rejected.", "created_at": "2023-08-23T12:11:32Z", "reply_type": "Resolution", "response_time_minutes": 88 } }, { "model": "app.reply", "pk": 393, "fields": { "ticket": 123, "agent": 8, "reply_text": "The document was resolved after a repeat check.", "created_at": "2023-09-12T11:43:29Z", "reply_type": "Acknowledgment", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 394, "fields": { "ticket": 309, "agent": 40, "reply_text": "The account owner asked for a change and the request was resolved.", "created_at": "2023-04-15T13:43:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 93 } }, { "model": "app.reply", "pk": 395, "fields": { "ticket": 225, "agent": 20, "reply_text": "An operator asked for a change and the shipment was resolved.", "created_at": "2023-02-24T16:56:20Z", "reply_type": "Resolution", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 396, "fields": { "ticket": 380, "agent": 34, "reply_text": "Flagged as repeat. Support reviewed the booking.", "created_at": "2023-02-03T08:23:23Z", "reply_type": "Acknowledgment", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 397, "fields": { "ticket": 206, "agent": 14, "reply_text": "The reviewer reported a standard issue; the appointment was refunded.", "created_at": "2023-03-16T16:16:49Z", "reply_type": "Follow-up", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 398, "fields": { "ticket": 183, "agent": 45, "reply_text": "A minor follow-up: the document was escalated.", "created_at": "2023-06-28T09:49:04Z", "reply_type": "Acknowledgment", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 399, "fields": { "ticket": 497, "agent": 5, "reply_text": "The claim was rejected following a duplicate review.", "created_at": "2023-12-27T21:50:25Z", "reply_type": "Acknowledgment", "response_time_minutes": 26 } }, { "model": "app.reply", "pk": 400, "fields": { "ticket": 470, "agent": 27, "reply_text": "The supplier asked for a change and the document was reviewed.", "created_at": "2023-03-11T15:52:53Z", "reply_type": "Acknowledgment", "response_time_minutes": 42 } }, { "model": "app.reply", "pk": 401, "fields": { "ticket": 187, "agent": 7, "reply_text": "The account owner confirmed the details and the account was delayed.", "created_at": "2023-11-04T11:10:42Z", "reply_type": "Acknowledgment", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 402, "fields": { "ticket": 409, "agent": 18, "reply_text": "A standard document was updated the same day.", "created_at": "2023-09-02T21:27:24Z", "reply_type": "Resolution", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 403, "fields": { "ticket": 249, "agent": 35, "reply_text": "The customer confirmed the details and the request was refunded.", "created_at": "2023-10-08T20:11:47Z", "reply_type": "Acknowledgment", "response_time_minutes": 31 } }, { "model": "app.reply", "pk": 404, "fields": { "ticket": 368, "agent": 38, "reply_text": "The reviewer confirmed the details and the order was updated.", "created_at": "2023-12-26T19:04:54Z", "reply_type": "Follow-up", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 405, "fields": { "ticket": 458, "agent": 23, "reply_text": "No response from an operator, so the order was cancelled.", "created_at": "2023-01-03T15:04:38Z", "reply_type": "Acknowledgment", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 406, "fields": { "ticket": 458, "agent": 5, "reply_text": "No response from the courier, so the claim was completed.", "created_at": "2023-04-17T13:50:59Z", "reply_type": "Acknowledgment", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 407, "fields": { "ticket": 100, "agent": 6, "reply_text": "The booking was closed after a routine check.", "created_at": "2023-10-06T09:33:12Z", "reply_type": "Resolution", "response_time_minutes": 37 } }, { "model": "app.reply", "pk": 408, "fields": { "ticket": 335, "agent": 44, "reply_text": "An operator reported an urgent issue; the record was cancelled.", "created_at": "2023-01-24T10:59:38Z", "reply_type": "Acknowledgment", "response_time_minutes": 83 } }, { "model": "app.reply", "pk": 409, "fields": { "ticket": 329, "agent": 8, "reply_text": "An operator confirmed the details and the document was approved.", "created_at": "2023-05-06T18:05:47Z", "reply_type": "Resolution", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 410, "fields": { "ticket": 381, "agent": 50, "reply_text": "No response from the customer, so the payment was approved.", "created_at": "2023-12-02T00:57:19Z", "reply_type": "Acknowledgment", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 411, "fields": { "ticket": 480, "agent": 36, "reply_text": "The item was reviewed — routine case, no further action.", "created_at": "2023-04-14T20:47:56Z", "reply_type": "Acknowledgment", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 412, "fields": { "ticket": 258, "agent": 4, "reply_text": "The reviewer reported a minor issue; the ticket was rejected.", "created_at": "2023-02-21T11:48:12Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 413, "fields": { "ticket": 138, "agent": 22, "reply_text": "The courier reported a routine issue; the record was delayed.", "created_at": "2023-08-07T11:55:18Z", "reply_type": "Resolution", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 414, "fields": { "ticket": 54, "agent": 47, "reply_text": "An automatic refund was reopened the same day.", "created_at": "2023-09-15T14:20:29Z", "reply_type": "Resolution", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 415, "fields": { "ticket": 248, "agent": 37, "reply_text": "The supplier asked for a change and the delivery was rescheduled.", "created_at": "2023-09-16T08:16:05Z", "reply_type": "Acknowledgment", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 416, "fields": { "ticket": 268, "agent": 38, "reply_text": "The appointment was rejected after a late check.", "created_at": "2023-05-05T09:24:33Z", "reply_type": "Follow-up", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 417, "fields": { "ticket": 243, "agent": 4, "reply_text": "The customer confirmed the details and the booking was replaced.", "created_at": "2023-10-18T20:38:54Z", "reply_type": "Acknowledgment", "response_time_minutes": 31 } }, { "model": "app.reply", "pk": 418, "fields": { "ticket": 383, "agent": 41, "reply_text": "The document was refunded following a repeat review.", "created_at": "2023-04-17T11:26:27Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 419, "fields": { "ticket": 480, "agent": 23, "reply_text": "An operator reported a late issue; the request was reopened.", "created_at": "2023-11-19T11:18:51Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 420, "fields": { "ticket": 184, "agent": 25, "reply_text": "Flagged as incomplete. The team delayed the order.", "created_at": "2023-12-06T12:03:40Z", "reply_type": "Acknowledgment", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 421, "fields": { "ticket": 269, "agent": 46, "reply_text": "Flagged as urgent. The team resolved the request.", "created_at": "2023-12-11T16:58:08Z", "reply_type": "Follow-up", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 422, "fields": { "ticket": 276, "agent": 11, "reply_text": "The record was resolved following a duplicate review.", "created_at": "2023-09-23T18:21:40Z", "reply_type": "Follow-up", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 423, "fields": { "ticket": 263, "agent": 45, "reply_text": "The shipment was processed — late case, no further action.", "created_at": "2023-01-28T13:47:37Z", "reply_type": "Acknowledgment", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 424, "fields": { "ticket": 255, "agent": 48, "reply_text": "The supplier reported a standard issue; the request was completed.", "created_at": "2023-09-24T13:57:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 425, "fields": { "ticket": 38, "agent": 8, "reply_text": "An operator reported an automatic issue; the request was escalated.", "created_at": "2023-07-12T19:05:38Z", "reply_type": "Follow-up", "response_time_minutes": 38 } }, { "model": "app.reply", "pk": 426, "fields": { "ticket": 468, "agent": 49, "reply_text": "No response from an operator, so the item was resolved.", "created_at": "2023-03-15T20:56:39Z", "reply_type": "Resolution", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 427, "fields": { "ticket": 153, "agent": 46, "reply_text": "The team asked for a change and the item was confirmed.", "created_at": "2023-01-23T08:51:40Z", "reply_type": "Resolution", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 428, "fields": { "ticket": 17, "agent": 30, "reply_text": "A partial follow-up: the appointment was updated.", "created_at": "2023-08-25T13:21:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 429, "fields": { "ticket": 250, "agent": 12, "reply_text": "The courier confirmed the details and the delivery was updated.", "created_at": "2023-04-26T17:25:35Z", "reply_type": "Follow-up", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 430, "fields": { "ticket": 439, "agent": 35, "reply_text": "Flagged as urgent. The supplier escalated the record.", "created_at": "2023-10-28T10:22:24Z", "reply_type": "Acknowledgment", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 431, "fields": { "ticket": 263, "agent": 42, "reply_text": "The delivery was replaced — urgent case, no further action.", "created_at": "2023-03-14T12:41:57Z", "reply_type": "Acknowledgment", "response_time_minutes": 37 } }, { "model": "app.reply", "pk": 432, "fields": { "ticket": 159, "agent": 32, "reply_text": "The transfer was cancelled following a repeat review.", "created_at": "2023-09-24T14:21:31Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 433, "fields": { "ticket": 110, "agent": 29, "reply_text": "The customer reported a duplicate issue; the ticket was updated.", "created_at": "2023-07-01T10:25:07Z", "reply_type": "Follow-up", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 434, "fields": { "ticket": 187, "agent": 13, "reply_text": "The invoice was closed — urgent case, no further action.", "created_at": "2023-07-07T11:12:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 435, "fields": { "ticket": 145, "agent": 22, "reply_text": "The appointment was replaced — duplicate case, no further action.", "created_at": "2023-02-17T16:38:38Z", "reply_type": "Acknowledgment", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 436, "fields": { "ticket": 140, "agent": 23, "reply_text": "The supplier asked for a change and the delivery was approved.", "created_at": "2023-12-29T21:31:28Z", "reply_type": "Follow-up", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 437, "fields": { "ticket": 362, "agent": 13, "reply_text": "The refund was completed after a partial check.", "created_at": "2023-11-23T12:55:37Z", "reply_type": "Resolution", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 438, "fields": { "ticket": 46, "agent": 4, "reply_text": "An automatic delivery was approved the same day.", "created_at": "2023-11-28T17:20:29Z", "reply_type": "Resolution", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 439, "fields": { "ticket": 46, "agent": 13, "reply_text": "An automatic appointment was delayed the same day.", "created_at": "2023-02-07T08:37:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 440, "fields": { "ticket": 43, "agent": 3, "reply_text": "No response from the team, so the order was reviewed.", "created_at": "2023-08-29T10:23:27Z", "reply_type": "Resolution", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 441, "fields": { "ticket": 118, "agent": 47, "reply_text": "The team asked for a change and the order was reviewed.", "created_at": "2023-09-29T15:17:02Z", "reply_type": "Resolution", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 442, "fields": { "ticket": 209, "agent": 16, "reply_text": "The record was processed following a repeat review.", "created_at": "2023-03-13T09:42:30Z", "reply_type": "Resolution", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 443, "fields": { "ticket": 159, "agent": 19, "reply_text": "The order was rescheduled after a routine check.", "created_at": "2023-11-11T17:58:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 444, "fields": { "ticket": 15, "agent": 23, "reply_text": "The payment was closed following a routine review.", "created_at": "2023-06-03T20:17:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 445, "fields": { "ticket": 188, "agent": 13, "reply_text": "Flagged as duplicate. The team escalated the transfer.", "created_at": "2023-08-06T15:51:10Z", "reply_type": "Follow-up", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 446, "fields": { "ticket": 452, "agent": 32, "reply_text": "The transfer was resolved after a minor check.", "created_at": "2023-01-02T17:23:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 447, "fields": { "ticket": 433, "agent": 2, "reply_text": "A late follow-up: the appointment was refunded.", "created_at": "2023-01-30T21:54:42Z", "reply_type": "Follow-up", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 448, "fields": { "ticket": 445, "agent": 31, "reply_text": "The document was refunded following an incomplete review.", "created_at": "2023-02-09T19:47:03Z", "reply_type": "Follow-up", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 449, "fields": { "ticket": 413, "agent": 10, "reply_text": "A standard claim was escalated the same day.", "created_at": "2023-11-29T16:36:11Z", "reply_type": "Follow-up", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 450, "fields": { "ticket": 130, "agent": 8, "reply_text": "The request was completed after a standard check.", "created_at": "2023-08-22T09:42:36Z", "reply_type": "Follow-up", "response_time_minutes": 34 } }, { "model": "app.reply", "pk": 451, "fields": { "ticket": 400, "agent": 33, "reply_text": "The invoice was approved following a minor review.", "created_at": "2023-10-05T19:29:53Z", "reply_type": "Follow-up", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 452, "fields": { "ticket": 97, "agent": 44, "reply_text": "The account owner reported a manual issue; the booking was resolved.", "created_at": "2023-06-09T20:55:40Z", "reply_type": "Follow-up", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 453, "fields": { "ticket": 43, "agent": 4, "reply_text": "The reviewer confirmed the details and the document was reviewed.", "created_at": "2023-04-03T08:44:47Z", "reply_type": "Follow-up", "response_time_minutes": 32 } }, { "model": "app.reply", "pk": 454, "fields": { "ticket": 62, "agent": 15, "reply_text": "Flagged as minor. Support delayed the refund.", "created_at": "2023-01-18T09:42:53Z", "reply_type": "Resolution", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 455, "fields": { "ticket": 282, "agent": 36, "reply_text": "Flagged as duplicate. The customer reviewed the invoice.", "created_at": "2023-12-29T11:06:56Z", "reply_type": "Follow-up", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 456, "fields": { "ticket": 327, "agent": 29, "reply_text": "The customer confirmed the details and the booking was updated.", "created_at": "2023-04-21T08:22:07Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 457, "fields": { "ticket": 401, "agent": 16, "reply_text": "The invoice was closed following a routine review.", "created_at": "2023-03-12T11:41:16Z", "reply_type": "Follow-up", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 458, "fields": { "ticket": 292, "agent": 28, "reply_text": "An urgent transfer was cancelled the same day.", "created_at": "2023-01-13T12:35:39Z", "reply_type": "Resolution", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 459, "fields": { "ticket": 131, "agent": 1, "reply_text": "The reviewer reported a duplicate issue; the booking was resolved.", "created_at": "2023-09-09T12:40:47Z", "reply_type": "Follow-up", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 460, "fields": { "ticket": 406, "agent": 36, "reply_text": "The courier reported a standard issue; the order was delayed.", "created_at": "2023-12-08T16:35:24Z", "reply_type": "Resolution", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 461, "fields": { "ticket": 483, "agent": 1, "reply_text": "The team confirmed the details and the ticket was reviewed.", "created_at": "2023-10-03T20:47:56Z", "reply_type": "Follow-up", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 462, "fields": { "ticket": 195, "agent": 12, "reply_text": "No response from the team, so the delivery was reviewed.", "created_at": "2023-10-13T18:08:15Z", "reply_type": "Acknowledgment", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 463, "fields": { "ticket": 17, "agent": 42, "reply_text": "The document was completed after a standard check.", "created_at": "2023-09-04T21:00:01Z", "reply_type": "Acknowledgment", "response_time_minutes": 33 } }, { "model": "app.reply", "pk": 464, "fields": { "ticket": 307, "agent": 18, "reply_text": "Flagged as automatic. The reviewer closed the booking.", "created_at": "2023-05-04T20:09:51Z", "reply_type": "Follow-up", "response_time_minutes": 21 } }, { "model": "app.reply", "pk": 465, "fields": { "ticket": 252, "agent": 27, "reply_text": "Flagged as urgent. The account owner resolved the item.", "created_at": "2023-01-23T15:37:26Z", "reply_type": "Resolution", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 466, "fields": { "ticket": 205, "agent": 22, "reply_text": "The shipment was confirmed — manual case, no further action.", "created_at": "2023-11-18T11:10:30Z", "reply_type": "Resolution", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 467, "fields": { "ticket": 272, "agent": 36, "reply_text": "The team asked for a change and the delivery was approved.", "created_at": "2023-12-24T00:53:57Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 468, "fields": { "ticket": 42, "agent": 27, "reply_text": "Flagged as standard. The supplier reviewed the account.", "created_at": "2023-05-14T18:47:21Z", "reply_type": "Follow-up", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 469, "fields": { "ticket": 485, "agent": 5, "reply_text": "A manual appointment was processed the same day.", "created_at": "2023-12-30T06:18:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 470, "fields": { "ticket": 407, "agent": 8, "reply_text": "The account owner confirmed the details and the item was escalated.", "created_at": "2023-06-28T10:39:19Z", "reply_type": "Resolution", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 471, "fields": { "ticket": 147, "agent": 42, "reply_text": "An operator asked for a change and the claim was closed.", "created_at": "2023-03-30T20:01:13Z", "reply_type": "Follow-up", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 472, "fields": { "ticket": 456, "agent": 33, "reply_text": "The item was cancelled following a partial review.", "created_at": "2023-06-05T13:48:15Z", "reply_type": "Follow-up", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 473, "fields": { "ticket": 405, "agent": 27, "reply_text": "No response from support, so the claim was approved.", "created_at": "2023-03-01T13:48:33Z", "reply_type": "Resolution", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 474, "fields": { "ticket": 155, "agent": 3, "reply_text": "The account owner confirmed the details and the order was escalated.", "created_at": "2023-11-18T19:33:05Z", "reply_type": "Follow-up", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 475, "fields": { "ticket": 446, "agent": 14, "reply_text": "A duplicate claim was delayed the same day.", "created_at": "2023-05-16T20:01:25Z", "reply_type": "Resolution", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 476, "fields": { "ticket": 296, "agent": 15, "reply_text": "A late follow-up: the shipment was refunded.", "created_at": "2023-11-28T12:43:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 477, "fields": { "ticket": 340, "agent": 33, "reply_text": "An incomplete transfer was cancelled the same day.", "created_at": "2023-05-23T18:58:46Z", "reply_type": "Follow-up", "response_time_minutes": 34 } }, { "model": "app.reply", "pk": 478, "fields": { "ticket": 257, "agent": 20, "reply_text": "The reviewer confirmed the details and the delivery was reopened.", "created_at": "2023-06-17T09:41:37Z", "reply_type": "Acknowledgment", "response_time_minutes": 13 } }, { "model": "app.reply", "pk": 479, "fields": { "ticket": 57, "agent": 17, "reply_text": "An operator asked for a change and the document was reopened.", "created_at": "2023-10-05T20:05:08Z", "reply_type": "Resolution", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 480, "fields": { "ticket": 137, "agent": 29, "reply_text": "An automatic appointment was escalated the same day.", "created_at": "2023-12-09T17:26:00Z", "reply_type": "Resolution", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 481, "fields": { "ticket": 135, "agent": 2, "reply_text": "No response from support, so the request was refunded.", "created_at": "2023-11-02T23:01:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 82 } }, { "model": "app.reply", "pk": 482, "fields": { "ticket": 25, "agent": 25, "reply_text": "An incomplete follow-up: the record was processed.", "created_at": "2023-11-22T21:17:54Z", "reply_type": "Resolution", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 483, "fields": { "ticket": 331, "agent": 18, "reply_text": "The claim was completed following a late review.", "created_at": "2023-11-16T08:43:57Z", "reply_type": "Acknowledgment", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 484, "fields": { "ticket": 239, "agent": 48, "reply_text": "No response from support, so the payment was replaced.", "created_at": "2023-09-08T15:29:24Z", "reply_type": "Acknowledgment", "response_time_minutes": 82 } }, { "model": "app.reply", "pk": 485, "fields": { "ticket": 93, "agent": 9, "reply_text": "The appointment was reviewed following a repeat review.", "created_at": "2023-03-12T18:14:53Z", "reply_type": "Acknowledgment", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 486, "fields": { "ticket": 108, "agent": 21, "reply_text": "A duplicate ticket was cancelled the same day.", "created_at": "2023-03-15T10:01:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 487, "fields": { "ticket": 407, "agent": 33, "reply_text": "The session was refunded — incomplete case, no further action.", "created_at": "2023-10-01T22:01:37Z", "reply_type": "Resolution", "response_time_minutes": 22 } }, { "model": "app.reply", "pk": 488, "fields": { "ticket": 119, "agent": 44, "reply_text": "Flagged as standard. Support escalated the report.", "created_at": "2023-07-22T18:43:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 96 } }, { "model": "app.reply", "pk": 489, "fields": { "ticket": 138, "agent": 26, "reply_text": "The request was delayed after a manual check.", "created_at": "2023-10-19T11:53:47Z", "reply_type": "Acknowledgment", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 490, "fields": { "ticket": 483, "agent": 46, "reply_text": "The ticket was closed after a minor check.", "created_at": "2023-09-01T18:04:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 491, "fields": { "ticket": 255, "agent": 37, "reply_text": "The record was confirmed following an automatic review.", "created_at": "2023-09-06T04:28:45Z", "reply_type": "Acknowledgment", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 492, "fields": { "ticket": 132, "agent": 14, "reply_text": "A standard order was reopened the same day.", "created_at": "2023-02-05T10:45:51Z", "reply_type": "Acknowledgment", "response_time_minutes": 32 } }, { "model": "app.reply", "pk": 493, "fields": { "ticket": 12, "agent": 16, "reply_text": "An urgent order was processed the same day.", "created_at": "2023-01-19T19:11:11Z", "reply_type": "Resolution", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 494, "fields": { "ticket": 73, "agent": 8, "reply_text": "The supplier reported an unusual issue; the ticket was reviewed.", "created_at": "2023-02-22T22:50:26Z", "reply_type": "Acknowledgment", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 495, "fields": { "ticket": 78, "agent": 3, "reply_text": "The customer asked for a change and the item was rejected.", "created_at": "2023-07-07T19:10:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 38 } }, { "model": "app.reply", "pk": 496, "fields": { "ticket": 25, "agent": 27, "reply_text": "The ticket was updated — minor case, no further action.", "created_at": "2023-01-04T21:56:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 88 } }, { "model": "app.reply", "pk": 497, "fields": { "ticket": 185, "agent": 9, "reply_text": "An operator confirmed the details and the document was updated.", "created_at": "2023-01-15T14:56:35Z", "reply_type": "Resolution", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 498, "fields": { "ticket": 400, "agent": 49, "reply_text": "An incomplete account was replaced the same day.", "created_at": "2023-04-09T13:14:37Z", "reply_type": "Acknowledgment", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 499, "fields": { "ticket": 2, "agent": 36, "reply_text": "No response from the reviewer, so the appointment was escalated.", "created_at": "2023-07-12T11:16:04Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 500, "fields": { "ticket": 389, "agent": 13, "reply_text": "A routine follow-up: the record was reopened.", "created_at": "2023-06-22T08:47:39Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 501, "fields": { "ticket": 393, "agent": 3, "reply_text": "A standard shipment was reviewed the same day.", "created_at": "2023-12-17T00:44:41Z", "reply_type": "Follow-up", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 502, "fields": { "ticket": 217, "agent": 20, "reply_text": "The delivery was resolved after an urgent check.", "created_at": "2023-11-09T20:34:01Z", "reply_type": "Follow-up", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 503, "fields": { "ticket": 292, "agent": 44, "reply_text": "The request was confirmed after a minor check.", "created_at": "2023-12-07T20:42:47Z", "reply_type": "Acknowledgment", "response_time_minutes": 34 } }, { "model": "app.reply", "pk": 504, "fields": { "ticket": 231, "agent": 28, "reply_text": "No response from support, so the item was rescheduled.", "created_at": "2023-07-19T14:44:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 505, "fields": { "ticket": 292, "agent": 50, "reply_text": "A repeat follow-up: the document was escalated.", "created_at": "2023-12-06T13:02:10Z", "reply_type": "Acknowledgment", "response_time_minutes": 98 } }, { "model": "app.reply", "pk": 506, "fields": { "ticket": 110, "agent": 42, "reply_text": "The account owner confirmed the details and the booking was approved.", "created_at": "2023-06-04T07:11:53Z", "reply_type": "Acknowledgment", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 507, "fields": { "ticket": 67, "agent": 38, "reply_text": "The account owner asked for a change and the transfer was approved.", "created_at": "2023-09-03T15:19:20Z", "reply_type": "Resolution", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 508, "fields": { "ticket": 88, "agent": 32, "reply_text": "A late request was updated the same day.", "created_at": "2023-10-19T08:29:56Z", "reply_type": "Resolution", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 509, "fields": { "ticket": 148, "agent": 26, "reply_text": "A duplicate appointment was confirmed the same day.", "created_at": "2023-03-28T14:58:53Z", "reply_type": "Acknowledgment", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 510, "fields": { "ticket": 404, "agent": 46, "reply_text": "A manual order was delayed the same day.", "created_at": "2023-12-20T20:32:04Z", "reply_type": "Acknowledgment", "response_time_minutes": 93 } }, { "model": "app.reply", "pk": 511, "fields": { "ticket": 204, "agent": 47, "reply_text": "Support reported a late issue; the appointment was confirmed.", "created_at": "2023-02-04T19:48:37Z", "reply_type": "Acknowledgment", "response_time_minutes": 34 } }, { "model": "app.reply", "pk": 512, "fields": { "ticket": 111, "agent": 4, "reply_text": "The customer confirmed the details and the invoice was processed.", "created_at": "2023-04-08T06:02:38Z", "reply_type": "Follow-up", "response_time_minutes": 87 } }, { "model": "app.reply", "pk": 513, "fields": { "ticket": 4, "agent": 34, "reply_text": "Flagged as partial. The team approved the appointment.", "created_at": "2023-04-12T18:38:06Z", "reply_type": "Follow-up", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 514, "fields": { "ticket": 466, "agent": 25, "reply_text": "The appointment was confirmed — automatic case, no further action.", "created_at": "2023-07-11T20:20:33Z", "reply_type": "Resolution", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 515, "fields": { "ticket": 60, "agent": 45, "reply_text": "The account owner reported an automatic issue; the report was replaced.", "created_at": "2023-01-18T06:28:31Z", "reply_type": "Acknowledgment", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 516, "fields": { "ticket": 71, "agent": 10, "reply_text": "The account was reviewed after a minor check.", "created_at": "2023-12-14T08:54:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 517, "fields": { "ticket": 65, "agent": 6, "reply_text": "Flagged as unusual. Support resolved the session.", "created_at": "2023-12-26T17:52:39Z", "reply_type": "Follow-up", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 518, "fields": { "ticket": 79, "agent": 7, "reply_text": "A routine booking was replaced the same day.", "created_at": "2023-05-12T08:19:53Z", "reply_type": "Follow-up", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 519, "fields": { "ticket": 498, "agent": 24, "reply_text": "The transfer was rescheduled — incomplete case, no further action.", "created_at": "2023-12-11T10:57:10Z", "reply_type": "Acknowledgment", "response_time_minutes": 84 } }, { "model": "app.reply", "pk": 520, "fields": { "ticket": 50, "agent": 40, "reply_text": "The reviewer asked for a change and the session was completed.", "created_at": "2023-05-28T12:18:12Z", "reply_type": "Follow-up", "response_time_minutes": 88 } }, { "model": "app.reply", "pk": 521, "fields": { "ticket": 450, "agent": 14, "reply_text": "The team confirmed the details and the account was escalated.", "created_at": "2023-12-26T22:07:42Z", "reply_type": "Resolution", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 522, "fields": { "ticket": 53, "agent": 50, "reply_text": "Flagged as duplicate. The supplier replaced the report.", "created_at": "2023-04-04T08:51:02Z", "reply_type": "Resolution", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 523, "fields": { "ticket": 443, "agent": 5, "reply_text": "The record was delayed following a manual review.", "created_at": "2023-09-13T20:33:49Z", "reply_type": "Resolution", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 524, "fields": { "ticket": 205, "agent": 2, "reply_text": "The booking was completed after an incomplete check.", "created_at": "2023-11-15T13:49:34Z", "reply_type": "Acknowledgment", "response_time_minutes": 89 } }, { "model": "app.reply", "pk": 525, "fields": { "ticket": 327, "agent": 19, "reply_text": "The report was replaced — manual case, no further action.", "created_at": "2023-04-06T19:50:10Z", "reply_type": "Follow-up", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 526, "fields": { "ticket": 43, "agent": 23, "reply_text": "No response from the courier, so the record was rejected.", "created_at": "2023-04-27T21:56:07Z", "reply_type": "Resolution", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 527, "fields": { "ticket": 294, "agent": 14, "reply_text": "The reviewer reported a repeat issue; the request was rescheduled.", "created_at": "2023-05-16T12:40:45Z", "reply_type": "Follow-up", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 528, "fields": { "ticket": 288, "agent": 37, "reply_text": "The record was cancelled — automatic case, no further action.", "created_at": "2023-11-24T20:29:15Z", "reply_type": "Acknowledgment", "response_time_minutes": 33 } }, { "model": "app.reply", "pk": 529, "fields": { "ticket": 389, "agent": 7, "reply_text": "A manual ticket was confirmed the same day.", "created_at": "2023-10-08T18:16:55Z", "reply_type": "Follow-up", "response_time_minutes": 82 } }, { "model": "app.reply", "pk": 530, "fields": { "ticket": 318, "agent": 1, "reply_text": "The ticket was closed — repeat case, no further action.", "created_at": "2023-11-11T12:19:39Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 531, "fields": { "ticket": 316, "agent": 21, "reply_text": "A manual follow-up: the delivery was resolved.", "created_at": "2023-05-27T17:12:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 532, "fields": { "ticket": 83, "agent": 6, "reply_text": "The claim was escalated following a duplicate review.", "created_at": "2023-01-22T23:58:41Z", "reply_type": "Follow-up", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 533, "fields": { "ticket": 190, "agent": 10, "reply_text": "The booking was reopened — late case, no further action.", "created_at": "2023-09-01T17:54:54Z", "reply_type": "Follow-up", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 534, "fields": { "ticket": 404, "agent": 39, "reply_text": "A repeat item was cancelled the same day.", "created_at": "2023-05-20T18:42:35Z", "reply_type": "Resolution", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 535, "fields": { "ticket": 275, "agent": 44, "reply_text": "The team confirmed the details and the booking was reviewed.", "created_at": "2023-12-05T10:47:15Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 536, "fields": { "ticket": 293, "agent": 48, "reply_text": "Flagged as automatic. The account owner reviewed the appointment.", "created_at": "2023-10-23T10:50:02Z", "reply_type": "Acknowledgment", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 537, "fields": { "ticket": 279, "agent": 2, "reply_text": "Flagged as urgent. An operator rejected the order.", "created_at": "2023-02-26T08:33:27Z", "reply_type": "Resolution", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 538, "fields": { "ticket": 409, "agent": 4, "reply_text": "The customer reported a late issue; the appointment was escalated.", "created_at": "2023-01-26T08:11:11Z", "reply_type": "Resolution", "response_time_minutes": 88 } }, { "model": "app.reply", "pk": 539, "fields": { "ticket": 437, "agent": 39, "reply_text": "A minor shipment was rejected the same day.", "created_at": "2023-06-01T13:40:25Z", "reply_type": "Follow-up", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 540, "fields": { "ticket": 220, "agent": 17, "reply_text": "No response from support, so the record was processed.", "created_at": "2023-05-08T21:23:59Z", "reply_type": "Acknowledgment", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 541, "fields": { "ticket": 447, "agent": 18, "reply_text": "The courier reported a duplicate issue; the booking was updated.", "created_at": "2023-01-25T14:44:31Z", "reply_type": "Acknowledgment", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 542, "fields": { "ticket": 49, "agent": 30, "reply_text": "A partial order was reopened the same day.", "created_at": "2023-08-15T12:29:02Z", "reply_type": "Resolution", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 543, "fields": { "ticket": 368, "agent": 15, "reply_text": "The team reported a standard issue; the document was delayed.", "created_at": "2023-03-01T16:07:43Z", "reply_type": "Resolution", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 544, "fields": { "ticket": 136, "agent": 15, "reply_text": "The appointment was confirmed following a manual review.", "created_at": "2023-04-16T07:06:31Z", "reply_type": "Acknowledgment", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 545, "fields": { "ticket": 97, "agent": 2, "reply_text": "The invoice was approved after a partial check.", "created_at": "2023-09-20T13:35:22Z", "reply_type": "Acknowledgment", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 546, "fields": { "ticket": 56, "agent": 41, "reply_text": "The document was rescheduled — automatic case, no further action.", "created_at": "2023-02-12T03:22:32Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 547, "fields": { "ticket": 207, "agent": 10, "reply_text": "The reviewer reported an automatic issue; the order was updated.", "created_at": "2023-10-06T20:57:43Z", "reply_type": "Acknowledgment", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 548, "fields": { "ticket": 468, "agent": 32, "reply_text": "Support asked for a change and the record was reviewed.", "created_at": "2023-02-18T18:38:59Z", "reply_type": "Resolution", "response_time_minutes": 94 } }, { "model": "app.reply", "pk": 549, "fields": { "ticket": 350, "agent": 40, "reply_text": "No response from an operator, so the transfer was reopened.", "created_at": "2023-12-06T04:23:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 550, "fields": { "ticket": 272, "agent": 5, "reply_text": "The record was replaced — minor case, no further action.", "created_at": "2023-10-19T23:53:15Z", "reply_type": "Follow-up", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 551, "fields": { "ticket": 488, "agent": 33, "reply_text": "The account owner asked for a change and the document was cancelled.", "created_at": "2023-12-20T03:36:35Z", "reply_type": "Acknowledgment", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 552, "fields": { "ticket": 190, "agent": 48, "reply_text": "The claim was escalated — late case, no further action.", "created_at": "2023-10-19T10:18:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 553, "fields": { "ticket": 226, "agent": 25, "reply_text": "The record was confirmed after a partial check.", "created_at": "2023-11-12T20:34:12Z", "reply_type": "Follow-up", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 554, "fields": { "ticket": 151, "agent": 19, "reply_text": "An operator reported an automatic issue; the record was reopened.", "created_at": "2023-05-31T15:53:33Z", "reply_type": "Resolution", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 555, "fields": { "ticket": 225, "agent": 3, "reply_text": "The item was rescheduled after a repeat check.", "created_at": "2023-12-17T15:48:22Z", "reply_type": "Acknowledgment", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 556, "fields": { "ticket": 115, "agent": 17, "reply_text": "A minor session was escalated the same day.", "created_at": "2023-03-30T17:04:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 557, "fields": { "ticket": 268, "agent": 4, "reply_text": "The account owner asked for a change and the invoice was processed.", "created_at": "2023-12-17T17:29:29Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 558, "fields": { "ticket": 176, "agent": 41, "reply_text": "A repeat follow-up: the delivery was completed.", "created_at": "2023-01-30T21:32:26Z", "reply_type": "Resolution", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 559, "fields": { "ticket": 283, "agent": 24, "reply_text": "A late follow-up: the delivery was processed.", "created_at": "2023-04-30T17:16:00Z", "reply_type": "Follow-up", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 560, "fields": { "ticket": 420, "agent": 19, "reply_text": "An unusual invoice was approved the same day.", "created_at": "2023-02-20T18:53:36Z", "reply_type": "Follow-up", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 561, "fields": { "ticket": 491, "agent": 31, "reply_text": "The team confirmed the details and the report was cancelled.", "created_at": "2023-10-07T11:21:13Z", "reply_type": "Resolution", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 562, "fields": { "ticket": 358, "agent": 10, "reply_text": "The reviewer reported a manual issue; the account was resolved.", "created_at": "2023-06-27T12:52:10Z", "reply_type": "Follow-up", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 563, "fields": { "ticket": 42, "agent": 27, "reply_text": "The request was updated following a manual review.", "created_at": "2023-03-03T20:12:32Z", "reply_type": "Resolution", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 564, "fields": { "ticket": 44, "agent": 11, "reply_text": "An incomplete follow-up: the appointment was completed.", "created_at": "2023-05-09T18:21:29Z", "reply_type": "Acknowledgment", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 565, "fields": { "ticket": 339, "agent": 14, "reply_text": "Flagged as manual. An operator reopened the report.", "created_at": "2023-01-28T17:02:29Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 566, "fields": { "ticket": 492, "agent": 20, "reply_text": "A manual follow-up: the shipment was reviewed.", "created_at": "2023-09-27T11:45:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 567, "fields": { "ticket": 485, "agent": 20, "reply_text": "No response from the team, so the delivery was delayed.", "created_at": "2023-10-22T09:16:00Z", "reply_type": "Follow-up", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 568, "fields": { "ticket": 250, "agent": 43, "reply_text": "The document was completed following an unusual review.", "created_at": "2023-11-24T23:00:33Z", "reply_type": "Resolution", "response_time_minutes": 106 } }, { "model": "app.reply", "pk": 569, "fields": { "ticket": 46, "agent": 48, "reply_text": "The courier confirmed the details and the document was rescheduled.", "created_at": "2023-06-05T21:57:33Z", "reply_type": "Acknowledgment", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 570, "fields": { "ticket": 455, "agent": 44, "reply_text": "The delivery was refunded following an incomplete review.", "created_at": "2023-02-10T20:39:23Z", "reply_type": "Acknowledgment", "response_time_minutes": 27 } }, { "model": "app.reply", "pk": 571, "fields": { "ticket": 474, "agent": 48, "reply_text": "Flagged as urgent. The account owner rescheduled the document.", "created_at": "2023-12-29T19:12:23Z", "reply_type": "Acknowledgment", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 572, "fields": { "ticket": 45, "agent": 34, "reply_text": "The team reported an urgent issue; the record was replaced.", "created_at": "2023-10-05T12:18:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 573, "fields": { "ticket": 186, "agent": 35, "reply_text": "No response from the team, so the request was approved.", "created_at": "2023-10-16T18:29:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 31 } }, { "model": "app.reply", "pk": 574, "fields": { "ticket": 17, "agent": 14, "reply_text": "The supplier reported a repeat issue; the order was closed.", "created_at": "2023-06-19T11:40:13Z", "reply_type": "Resolution", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 575, "fields": { "ticket": 27, "agent": 4, "reply_text": "No response from support, so the invoice was confirmed.", "created_at": "2023-04-07T11:00:43Z", "reply_type": "Acknowledgment", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 576, "fields": { "ticket": 286, "agent": 45, "reply_text": "The customer asked for a change and the appointment was completed.", "created_at": "2023-11-01T20:52:50Z", "reply_type": "Follow-up", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 577, "fields": { "ticket": 436, "agent": 38, "reply_text": "No response from the account owner, so the shipment was reviewed.", "created_at": "2023-10-04T19:55:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 578, "fields": { "ticket": 371, "agent": 36, "reply_text": "The delivery was updated — standard case, no further action.", "created_at": "2023-12-14T22:58:34Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 579, "fields": { "ticket": 126, "agent": 12, "reply_text": "The invoice was resolved following an urgent review.", "created_at": "2023-11-19T09:14:39Z", "reply_type": "Follow-up", "response_time_minutes": 82 } }, { "model": "app.reply", "pk": 580, "fields": { "ticket": 448, "agent": 11, "reply_text": "The team reported a standard issue; the refund was rejected.", "created_at": "2023-09-28T13:25:25Z", "reply_type": "Acknowledgment", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 581, "fields": { "ticket": 31, "agent": 29, "reply_text": "An operator reported a standard issue; the shipment was refunded.", "created_at": "2023-04-27T20:19:52Z", "reply_type": "Resolution", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 582, "fields": { "ticket": 161, "agent": 21, "reply_text": "Flagged as partial. The supplier reviewed the ticket.", "created_at": "2023-07-19T20:22:19Z", "reply_type": "Follow-up", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 583, "fields": { "ticket": 216, "agent": 6, "reply_text": "Flagged as incomplete. The customer cancelled the transfer.", "created_at": "2023-12-11T19:49:36Z", "reply_type": "Resolution", "response_time_minutes": 38 } }, { "model": "app.reply", "pk": 584, "fields": { "ticket": 108, "agent": 6, "reply_text": "Flagged as standard. Support reviewed the claim.", "created_at": "2023-11-26T17:08:33Z", "reply_type": "Resolution", "response_time_minutes": 29 } }, { "model": "app.reply", "pk": 585, "fields": { "ticket": 45, "agent": 40, "reply_text": "The appointment was confirmed following a late review.", "created_at": "2023-10-18T05:39:16Z", "reply_type": "Resolution", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 586, "fields": { "ticket": 6, "agent": 22, "reply_text": "Flagged as standard. The supplier updated the ticket.", "created_at": "2023-01-13T09:36:19Z", "reply_type": "Acknowledgment", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 587, "fields": { "ticket": 238, "agent": 27, "reply_text": "A partial shipment was rejected the same day.", "created_at": "2023-07-02T16:04:48Z", "reply_type": "Acknowledgment", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 588, "fields": { "ticket": 237, "agent": 33, "reply_text": "The order was reopened — manual case, no further action.", "created_at": "2023-11-24T06:43:12Z", "reply_type": "Follow-up", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 589, "fields": { "ticket": 356, "agent": 10, "reply_text": "An operator confirmed the details and the document was reopened.", "created_at": "2023-01-05T19:05:43Z", "reply_type": "Follow-up", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 590, "fields": { "ticket": 305, "agent": 17, "reply_text": "The supplier asked for a change and the invoice was closed.", "created_at": "2023-10-03T19:43:56Z", "reply_type": "Acknowledgment", "response_time_minutes": 31 } }, { "model": "app.reply", "pk": 591, "fields": { "ticket": 481, "agent": 49, "reply_text": "A manual item was escalated the same day.", "created_at": "2023-03-11T14:14:39Z", "reply_type": "Resolution", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 592, "fields": { "ticket": 137, "agent": 26, "reply_text": "Support asked for a change and the order was rejected.", "created_at": "2023-06-11T16:04:31Z", "reply_type": "Follow-up", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 593, "fields": { "ticket": 261, "agent": 14, "reply_text": "Flagged as minor. The courier delayed the invoice.", "created_at": "2023-11-09T18:16:33Z", "reply_type": "Acknowledgment", "response_time_minutes": 27 } }, { "model": "app.reply", "pk": 594, "fields": { "ticket": 108, "agent": 8, "reply_text": "An operator asked for a change and the transfer was approved.", "created_at": "2023-09-18T19:08:46Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 595, "fields": { "ticket": 228, "agent": 21, "reply_text": "The shipment was reviewed following an unusual review.", "created_at": "2023-05-22T11:03:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 596, "fields": { "ticket": 387, "agent": 47, "reply_text": "A duplicate order was escalated the same day.", "created_at": "2023-05-29T20:13:08Z", "reply_type": "Follow-up", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 597, "fields": { "ticket": 312, "agent": 30, "reply_text": "A repeat follow-up: the delivery was cancelled.", "created_at": "2023-04-03T20:27:57Z", "reply_type": "Resolution", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 598, "fields": { "ticket": 110, "agent": 18, "reply_text": "The invoice was resolved — late case, no further action.", "created_at": "2023-07-15T20:24:16Z", "reply_type": "Resolution", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 599, "fields": { "ticket": 160, "agent": 47, "reply_text": "A minor invoice was replaced the same day.", "created_at": "2023-03-23T13:00:41Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 600, "fields": { "ticket": 265, "agent": 16, "reply_text": "Flagged as late. Support reviewed the ticket.", "created_at": "2023-02-04T09:30:51Z", "reply_type": "Acknowledgment", "response_time_minutes": 34 } }, { "model": "app.reply", "pk": 601, "fields": { "ticket": 13, "agent": 34, "reply_text": "The reviewer reported a repeat issue; the invoice was reviewed.", "created_at": "2023-04-07T08:30:09Z", "reply_type": "Follow-up", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 602, "fields": { "ticket": 136, "agent": 27, "reply_text": "The courier reported a partial issue; the order was updated.", "created_at": "2023-11-12T19:56:06Z", "reply_type": "Acknowledgment", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 603, "fields": { "ticket": 175, "agent": 37, "reply_text": "The ticket was confirmed following an unusual review.", "created_at": "2023-08-01T02:37:36Z", "reply_type": "Acknowledgment", "response_time_minutes": 32 } }, { "model": "app.reply", "pk": 604, "fields": { "ticket": 303, "agent": 48, "reply_text": "No response from the courier, so the delivery was confirmed.", "created_at": "2023-02-07T17:11:45Z", "reply_type": "Acknowledgment", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 605, "fields": { "ticket": 476, "agent": 26, "reply_text": "A routine shipment was escalated the same day.", "created_at": "2023-03-31T12:59:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 606, "fields": { "ticket": 391, "agent": 23, "reply_text": "Flagged as unusual. The account owner refunded the record.", "created_at": "2023-05-10T21:55:40Z", "reply_type": "Acknowledgment", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 607, "fields": { "ticket": 140, "agent": 19, "reply_text": "Flagged as partial. The team reopened the order.", "created_at": "2023-06-17T22:47:49Z", "reply_type": "Acknowledgment", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 608, "fields": { "ticket": 400, "agent": 45, "reply_text": "Flagged as urgent. The courier delayed the record.", "created_at": "2023-04-04T10:35:25Z", "reply_type": "Follow-up", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 609, "fields": { "ticket": 290, "agent": 1, "reply_text": "A routine follow-up: the invoice was approved.", "created_at": "2023-12-13T07:46:58Z", "reply_type": "Follow-up", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 610, "fields": { "ticket": 460, "agent": 29, "reply_text": "The account was reopened — unusual case, no further action.", "created_at": "2023-07-26T14:02:19Z", "reply_type": "Resolution", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 611, "fields": { "ticket": 285, "agent": 18, "reply_text": "Flagged as manual. An operator delayed the document.", "created_at": "2023-12-16T13:06:46Z", "reply_type": "Acknowledgment", "response_time_minutes": 83 } }, { "model": "app.reply", "pk": 612, "fields": { "ticket": 23, "agent": 40, "reply_text": "An operator reported a routine issue; the item was updated.", "created_at": "2023-07-23T18:15:31Z", "reply_type": "Resolution", "response_time_minutes": 83 } }, { "model": "app.reply", "pk": 613, "fields": { "ticket": 251, "agent": 5, "reply_text": "The claim was reviewed after a routine check.", "created_at": "2023-11-06T20:55:00Z", "reply_type": "Resolution", "response_time_minutes": 96 } }, { "model": "app.reply", "pk": 614, "fields": { "ticket": 55, "agent": 43, "reply_text": "The supplier asked for a change and the ticket was reopened.", "created_at": "2023-07-09T12:41:45Z", "reply_type": "Resolution", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 615, "fields": { "ticket": 225, "agent": 22, "reply_text": "A minor follow-up: the request was approved.", "created_at": "2023-03-01T09:29:16Z", "reply_type": "Resolution", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 616, "fields": { "ticket": 166, "agent": 22, "reply_text": "A standard follow-up: the appointment was processed.", "created_at": "2023-11-01T19:06:11Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 617, "fields": { "ticket": 454, "agent": 5, "reply_text": "An incomplete follow-up: the payment was confirmed.", "created_at": "2023-08-14T18:33:33Z", "reply_type": "Resolution", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 618, "fields": { "ticket": 307, "agent": 31, "reply_text": "An urgent follow-up: the invoice was reviewed.", "created_at": "2023-07-15T22:33:15Z", "reply_type": "Resolution", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 619, "fields": { "ticket": 311, "agent": 10, "reply_text": "The claim was rejected after a repeat check.", "created_at": "2023-08-04T20:55:12Z", "reply_type": "Resolution", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 620, "fields": { "ticket": 64, "agent": 20, "reply_text": "The supplier asked for a change and the appointment was confirmed.", "created_at": "2023-01-26T12:36:37Z", "reply_type": "Resolution", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 621, "fields": { "ticket": 427, "agent": 16, "reply_text": "No response from the account owner, so the request was approved.", "created_at": "2023-01-18T22:35:36Z", "reply_type": "Acknowledgment", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 622, "fields": { "ticket": 87, "agent": 38, "reply_text": "The reviewer reported an automatic issue; the session was resolved.", "created_at": "2023-05-08T15:12:16Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 623, "fields": { "ticket": 418, "agent": 25, "reply_text": "The order was confirmed after an unusual check.", "created_at": "2023-12-13T20:38:38Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 624, "fields": { "ticket": 39, "agent": 9, "reply_text": "Flagged as partial. Support rescheduled the delivery.", "created_at": "2023-09-07T20:51:38Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 625, "fields": { "ticket": 499, "agent": 44, "reply_text": "The document was escalated after an incomplete check.", "created_at": "2023-03-15T21:01:36Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 626, "fields": { "ticket": 266, "agent": 28, "reply_text": "The transfer was cancelled — late case, no further action.", "created_at": "2023-07-28T07:17:56Z", "reply_type": "Acknowledgment", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 627, "fields": { "ticket": 162, "agent": 28, "reply_text": "The item was processed — late case, no further action.", "created_at": "2023-03-27T14:54:24Z", "reply_type": "Acknowledgment", "response_time_minutes": 19 } }, { "model": "app.reply", "pk": 628, "fields": { "ticket": 181, "agent": 1, "reply_text": "A routine follow-up: the refund was updated.", "created_at": "2023-08-21T10:42:16Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 629, "fields": { "ticket": 223, "agent": 25, "reply_text": "The refund was refunded — partial case, no further action.", "created_at": "2023-05-15T12:29:48Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 630, "fields": { "ticket": 152, "agent": 48, "reply_text": "Flagged as incomplete. The reviewer approved the request.", "created_at": "2023-08-12T06:16:15Z", "reply_type": "Follow-up", "response_time_minutes": 92 } }, { "model": "app.reply", "pk": 631, "fields": { "ticket": 274, "agent": 26, "reply_text": "A minor record was updated the same day.", "created_at": "2023-12-24T10:41:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 632, "fields": { "ticket": 101, "agent": 39, "reply_text": "The appointment was delayed following an incomplete review.", "created_at": "2023-12-07T20:58:07Z", "reply_type": "Resolution", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 633, "fields": { "ticket": 172, "agent": 25, "reply_text": "Flagged as partial. The supplier escalated the request.", "created_at": "2023-04-14T12:27:08Z", "reply_type": "Follow-up", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 634, "fields": { "ticket": 83, "agent": 42, "reply_text": "The reviewer reported an incomplete issue; the transfer was rejected.", "created_at": "2023-05-24T19:57:25Z", "reply_type": "Resolution", "response_time_minutes": 72 } }, { "model": "app.reply", "pk": 635, "fields": { "ticket": 395, "agent": 27, "reply_text": "Flagged as automatic. The supplier approved the delivery.", "created_at": "2023-10-25T16:31:43Z", "reply_type": "Follow-up", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 636, "fields": { "ticket": 346, "agent": 46, "reply_text": "An operator reported a repeat issue; the booking was escalated.", "created_at": "2023-12-28T20:34:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 637, "fields": { "ticket": 153, "agent": 49, "reply_text": "The claim was delayed following a manual review.", "created_at": "2023-10-02T12:29:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 638, "fields": { "ticket": 264, "agent": 32, "reply_text": "The account owner reported an incomplete issue; the session was refunded.", "created_at": "2023-08-09T09:57:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 639, "fields": { "ticket": 166, "agent": 4, "reply_text": "Flagged as duplicate. An operator refunded the shipment.", "created_at": "2023-08-07T21:57:44Z", "reply_type": "Follow-up", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 640, "fields": { "ticket": 232, "agent": 32, "reply_text": "A minor follow-up: the booking was updated.", "created_at": "2023-10-07T16:39:33Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 641, "fields": { "ticket": 370, "agent": 15, "reply_text": "A manual follow-up: the booking was reopened.", "created_at": "2023-01-25T21:02:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 642, "fields": { "ticket": 425, "agent": 26, "reply_text": "Flagged as automatic. The supplier rescheduled the invoice.", "created_at": "2023-03-16T18:30:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 643, "fields": { "ticket": 457, "agent": 20, "reply_text": "The request was confirmed after a manual check.", "created_at": "2023-06-24T09:25:48Z", "reply_type": "Follow-up", "response_time_minutes": 37 } }, { "model": "app.reply", "pk": 644, "fields": { "ticket": 91, "agent": 28, "reply_text": "Flagged as routine. The team resolved the document.", "created_at": "2023-10-18T21:45:57Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 645, "fields": { "ticket": 146, "agent": 12, "reply_text": "Flagged as repeat. The team updated the claim.", "created_at": "2023-06-23T18:40:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 646, "fields": { "ticket": 259, "agent": 17, "reply_text": "The payment was delayed — partial case, no further action.", "created_at": "2023-03-30T11:37:22Z", "reply_type": "Follow-up", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 647, "fields": { "ticket": 107, "agent": 2, "reply_text": "The reviewer asked for a change and the session was rescheduled.", "created_at": "2023-10-23T18:16:24Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 648, "fields": { "ticket": 425, "agent": 41, "reply_text": "The ticket was reviewed following a late review.", "created_at": "2023-08-29T17:09:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 649, "fields": { "ticket": 380, "agent": 50, "reply_text": "The ticket was delayed following a standard review.", "created_at": "2023-04-10T17:02:41Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 650, "fields": { "ticket": 238, "agent": 35, "reply_text": "The record was rescheduled — repeat case, no further action.", "created_at": "2023-03-24T10:19:26Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 651, "fields": { "ticket": 416, "agent": 15, "reply_text": "The supplier asked for a change and the claim was replaced.", "created_at": "2023-04-05T19:21:59Z", "reply_type": "Acknowledgment", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 652, "fields": { "ticket": 462, "agent": 45, "reply_text": "Support asked for a change and the payment was delayed.", "created_at": "2023-11-20T18:31:02Z", "reply_type": "Follow-up", "response_time_minutes": 93 } }, { "model": "app.reply", "pk": 653, "fields": { "ticket": 482, "agent": 50, "reply_text": "The invoice was replaced — repeat case, no further action.", "created_at": "2023-12-12T07:18:40Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 654, "fields": { "ticket": 96, "agent": 34, "reply_text": "The refund was cancelled following a late review.", "created_at": "2023-08-19T16:49:06Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 655, "fields": { "ticket": 166, "agent": 48, "reply_text": "The supplier reported a partial issue; the refund was completed.", "created_at": "2023-03-27T14:03:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 656, "fields": { "ticket": 377, "agent": 9, "reply_text": "An operator asked for a change and the report was confirmed.", "created_at": "2023-12-15T21:53:23Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 657, "fields": { "ticket": 50, "agent": 47, "reply_text": "The delivery was cancelled after a repeat check.", "created_at": "2023-08-31T10:40:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 658, "fields": { "ticket": 260, "agent": 12, "reply_text": "The reviewer asked for a change and the shipment was approved.", "created_at": "2023-12-29T11:26:09Z", "reply_type": "Follow-up", "response_time_minutes": 24 } }, { "model": "app.reply", "pk": 659, "fields": { "ticket": 131, "agent": 1, "reply_text": "The supplier confirmed the details and the request was completed.", "created_at": "2023-12-09T18:51:16Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 660, "fields": { "ticket": 208, "agent": 50, "reply_text": "No response from the customer, so the item was processed.", "created_at": "2023-07-05T18:39:18Z", "reply_type": "Acknowledgment", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 661, "fields": { "ticket": 148, "agent": 19, "reply_text": "The team reported an unusual issue; the payment was processed.", "created_at": "2023-07-08T19:13:15Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 662, "fields": { "ticket": 10, "agent": 38, "reply_text": "An incomplete refund was refunded the same day.", "created_at": "2023-02-12T21:48:44Z", "reply_type": "Resolution", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 663, "fields": { "ticket": 13, "agent": 2, "reply_text": "An incomplete document was escalated the same day.", "created_at": "2023-04-18T21:26:23Z", "reply_type": "Resolution", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 664, "fields": { "ticket": 36, "agent": 34, "reply_text": "No response from the courier, so the invoice was rescheduled.", "created_at": "2023-12-21T18:16:04Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 665, "fields": { "ticket": 252, "agent": 35, "reply_text": "Flagged as standard. The reviewer completed the session.", "created_at": "2023-12-04T18:59:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 666, "fields": { "ticket": 457, "agent": 13, "reply_text": "An operator asked for a change and the refund was delayed.", "created_at": "2023-10-24T08:23:03Z", "reply_type": "Follow-up", "response_time_minutes": 28 } }, { "model": "app.reply", "pk": 667, "fields": { "ticket": 441, "agent": 14, "reply_text": "A minor follow-up: the ticket was rescheduled.", "created_at": "2023-02-03T19:59:46Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 668, "fields": { "ticket": 370, "agent": 20, "reply_text": "The ticket was confirmed after a repeat check.", "created_at": "2023-07-15T07:41:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 24 } }, { "model": "app.reply", "pk": 669, "fields": { "ticket": 374, "agent": 10, "reply_text": "A late follow-up: the appointment was closed.", "created_at": "2023-12-15T12:14:16Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 670, "fields": { "ticket": 313, "agent": 31, "reply_text": "The item was closed after an unusual check.", "created_at": "2023-06-07T04:06:35Z", "reply_type": "Resolution", "response_time_minutes": 34 } }, { "model": "app.reply", "pk": 671, "fields": { "ticket": 264, "agent": 50, "reply_text": "A standard follow-up: the ticket was processed.", "created_at": "2023-05-16T19:32:58Z", "reply_type": "Acknowledgment", "response_time_minutes": 30 } }, { "model": "app.reply", "pk": 672, "fields": { "ticket": 63, "agent": 46, "reply_text": "Flagged as unusual. Support confirmed the report.", "created_at": "2023-08-14T17:19:34Z", "reply_type": "Resolution", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 673, "fields": { "ticket": 4, "agent": 21, "reply_text": "No response from the customer, so the refund was approved.", "created_at": "2023-04-29T17:37:24Z", "reply_type": "Resolution", "response_time_minutes": 22 } }, { "model": "app.reply", "pk": 674, "fields": { "ticket": 60, "agent": 9, "reply_text": "No response from the team, so the request was completed.", "created_at": "2023-04-17T10:39:05Z", "reply_type": "Acknowledgment", "response_time_minutes": 88 } }, { "model": "app.reply", "pk": 675, "fields": { "ticket": 241, "agent": 40, "reply_text": "The appointment was rescheduled — routine case, no further action.", "created_at": "2023-03-10T20:24:06Z", "reply_type": "Resolution", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 676, "fields": { "ticket": 478, "agent": 11, "reply_text": "No response from the reviewer, so the delivery was reviewed.", "created_at": "2023-07-08T08:46:23Z", "reply_type": "Acknowledgment", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 677, "fields": { "ticket": 196, "agent": 8, "reply_text": "The booking was replaced — manual case, no further action.", "created_at": "2023-03-04T11:57:32Z", "reply_type": "Follow-up", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 678, "fields": { "ticket": 141, "agent": 37, "reply_text": "No response from the account owner, so the claim was completed.", "created_at": "2023-07-28T18:56:02Z", "reply_type": "Resolution", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 679, "fields": { "ticket": 405, "agent": 50, "reply_text": "The supplier reported a late issue; the refund was completed.", "created_at": "2023-09-13T09:35:32Z", "reply_type": "Resolution", "response_time_minutes": 27 } }, { "model": "app.reply", "pk": 680, "fields": { "ticket": 73, "agent": 37, "reply_text": "A minor follow-up: the item was cancelled.", "created_at": "2023-02-17T17:44:49Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 681, "fields": { "ticket": 298, "agent": 15, "reply_text": "The courier confirmed the details and the report was rescheduled.", "created_at": "2023-04-29T19:00:06Z", "reply_type": "Resolution", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 682, "fields": { "ticket": 66, "agent": 41, "reply_text": "The customer reported a partial issue; the session was refunded.", "created_at": "2023-05-08T12:17:16Z", "reply_type": "Resolution", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 683, "fields": { "ticket": 49, "agent": 49, "reply_text": "Flagged as standard. An operator replaced the record.", "created_at": "2023-07-25T14:26:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 684, "fields": { "ticket": 476, "agent": 9, "reply_text": "Flagged as automatic. The reviewer completed the shipment.", "created_at": "2023-10-22T22:48:27Z", "reply_type": "Follow-up", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 685, "fields": { "ticket": 96, "agent": 28, "reply_text": "The item was cancelled after a late check.", "created_at": "2023-01-24T13:10:56Z", "reply_type": "Acknowledgment", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 686, "fields": { "ticket": 13, "agent": 18, "reply_text": "The courier asked for a change and the request was completed.", "created_at": "2023-08-23T15:21:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 687, "fields": { "ticket": 204, "agent": 9, "reply_text": "The record was reviewed following an automatic review.", "created_at": "2023-04-20T09:23:37Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 688, "fields": { "ticket": 98, "agent": 1, "reply_text": "The invoice was delayed following a partial review.", "created_at": "2023-08-26T16:53:24Z", "reply_type": "Resolution", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 689, "fields": { "ticket": 371, "agent": 24, "reply_text": "Support reported an automatic issue; the appointment was reviewed.", "created_at": "2023-01-24T13:52:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 690, "fields": { "ticket": 215, "agent": 2, "reply_text": "The shipment was rejected — routine case, no further action.", "created_at": "2023-03-22T11:55:42Z", "reply_type": "Resolution", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 691, "fields": { "ticket": 431, "agent": 33, "reply_text": "An operator reported a routine issue; the invoice was reviewed.", "created_at": "2023-08-20T11:09:59Z", "reply_type": "Follow-up", "response_time_minutes": 37 } }, { "model": "app.reply", "pk": 692, "fields": { "ticket": 97, "agent": 15, "reply_text": "The team confirmed the details and the booking was confirmed.", "created_at": "2023-04-09T18:23:23Z", "reply_type": "Acknowledgment", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 693, "fields": { "ticket": 70, "agent": 49, "reply_text": "A standard record was closed the same day.", "created_at": "2023-11-30T12:52:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 694, "fields": { "ticket": 370, "agent": 33, "reply_text": "An unusual report was updated the same day.", "created_at": "2023-03-24T08:24:21Z", "reply_type": "Follow-up", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 695, "fields": { "ticket": 177, "agent": 32, "reply_text": "No response from an operator, so the account was escalated.", "created_at": "2023-08-02T19:43:26Z", "reply_type": "Acknowledgment", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 696, "fields": { "ticket": 305, "agent": 9, "reply_text": "Flagged as repeat. An operator closed the order.", "created_at": "2023-02-14T18:07:01Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 697, "fields": { "ticket": 77, "agent": 17, "reply_text": "No response from support, so the booking was processed.", "created_at": "2023-01-15T14:09:22Z", "reply_type": "Resolution", "response_time_minutes": 96 } }, { "model": "app.reply", "pk": 698, "fields": { "ticket": 145, "agent": 33, "reply_text": "A late booking was approved the same day.", "created_at": "2023-01-10T23:19:34Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 699, "fields": { "ticket": 90, "agent": 48, "reply_text": "The courier reported an automatic issue; the shipment was confirmed.", "created_at": "2023-04-10T13:18:36Z", "reply_type": "Follow-up", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 700, "fields": { "ticket": 144, "agent": 40, "reply_text": "Flagged as unusual. The customer cancelled the ticket.", "created_at": "2023-11-03T11:20:33Z", "reply_type": "Resolution", "response_time_minutes": 34 } }, { "model": "app.reply", "pk": 701, "fields": { "ticket": 476, "agent": 48, "reply_text": "The appointment was delayed following a minor review.", "created_at": "2023-08-24T09:12:32Z", "reply_type": "Resolution", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 702, "fields": { "ticket": 307, "agent": 42, "reply_text": "A routine follow-up: the claim was resolved.", "created_at": "2023-09-10T11:56:59Z", "reply_type": "Follow-up", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 703, "fields": { "ticket": 357, "agent": 8, "reply_text": "An operator asked for a change and the refund was delayed.", "created_at": "2023-10-01T14:37:09Z", "reply_type": "Follow-up", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 704, "fields": { "ticket": 360, "agent": 25, "reply_text": "Flagged as repeat. The reviewer cancelled the booking.", "created_at": "2023-03-06T10:27:56Z", "reply_type": "Acknowledgment", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 705, "fields": { "ticket": 288, "agent": 17, "reply_text": "No response from the supplier, so the payment was rejected.", "created_at": "2023-02-18T22:31:33Z", "reply_type": "Resolution", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 706, "fields": { "ticket": 49, "agent": 48, "reply_text": "The order was rejected after a manual check.", "created_at": "2023-08-02T18:53:30Z", "reply_type": "Resolution", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 707, "fields": { "ticket": 360, "agent": 34, "reply_text": "An incomplete order was reviewed the same day.", "created_at": "2023-08-23T05:09:09Z", "reply_type": "Acknowledgment", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 708, "fields": { "ticket": 17, "agent": 36, "reply_text": "A repeat follow-up: the report was replaced.", "created_at": "2023-06-28T14:17:48Z", "reply_type": "Acknowledgment", "response_time_minutes": 84 } }, { "model": "app.reply", "pk": 709, "fields": { "ticket": 59, "agent": 36, "reply_text": "The order was rescheduled following an urgent review.", "created_at": "2023-04-28T21:59:28Z", "reply_type": "Follow-up", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 710, "fields": { "ticket": 198, "agent": 11, "reply_text": "Support asked for a change and the refund was confirmed.", "created_at": "2023-10-24T05:07:23Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 711, "fields": { "ticket": 323, "agent": 4, "reply_text": "The record was reopened — late case, no further action.", "created_at": "2023-09-13T20:47:26Z", "reply_type": "Acknowledgment", "response_time_minutes": 85 } }, { "model": "app.reply", "pk": 712, "fields": { "ticket": 142, "agent": 20, "reply_text": "The team confirmed the details and the transfer was delayed.", "created_at": "2023-08-03T18:39:07Z", "reply_type": "Follow-up", "response_time_minutes": 97 } }, { "model": "app.reply", "pk": 713, "fields": { "ticket": 127, "agent": 47, "reply_text": "A manual session was approved the same day.", "created_at": "2023-11-26T23:21:57Z", "reply_type": "Follow-up", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 714, "fields": { "ticket": 402, "agent": 45, "reply_text": "An automatic follow-up: the order was rejected.", "created_at": "2023-08-30T19:40:38Z", "reply_type": "Resolution", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 715, "fields": { "ticket": 395, "agent": 1, "reply_text": "A routine follow-up: the delivery was processed.", "created_at": "2023-11-17T21:46:29Z", "reply_type": "Acknowledgment", "response_time_minutes": 28 } }, { "model": "app.reply", "pk": 716, "fields": { "ticket": 61, "agent": 48, "reply_text": "The reviewer confirmed the details and the transfer was delayed.", "created_at": "2023-09-27T09:44:39Z", "reply_type": "Resolution", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 717, "fields": { "ticket": 334, "agent": 42, "reply_text": "A duplicate item was reopened the same day.", "created_at": "2023-03-13T10:46:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 87 } }, { "model": "app.reply", "pk": 718, "fields": { "ticket": 109, "agent": 26, "reply_text": "The report was reopened after a standard check.", "created_at": "2023-08-02T04:44:52Z", "reply_type": "Follow-up", "response_time_minutes": 101 } }, { "model": "app.reply", "pk": 719, "fields": { "ticket": 109, "agent": 28, "reply_text": "A standard shipment was delayed the same day.", "created_at": "2023-01-09T17:32:51Z", "reply_type": "Acknowledgment", "response_time_minutes": 94 } }, { "model": "app.reply", "pk": 720, "fields": { "ticket": 499, "agent": 1, "reply_text": "The customer confirmed the details and the document was refunded.", "created_at": "2023-10-28T02:26:49Z", "reply_type": "Resolution", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 721, "fields": { "ticket": 165, "agent": 11, "reply_text": "Flagged as manual. The reviewer approved the transfer.", "created_at": "2023-11-13T11:57:54Z", "reply_type": "Acknowledgment", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 722, "fields": { "ticket": 140, "agent": 20, "reply_text": "An automatic appointment was rescheduled the same day.", "created_at": "2023-06-11T20:26:30Z", "reply_type": "Follow-up", "response_time_minutes": 98 } }, { "model": "app.reply", "pk": 723, "fields": { "ticket": 175, "agent": 44, "reply_text": "A routine follow-up: the claim was rescheduled.", "created_at": "2023-06-22T05:49:53Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 724, "fields": { "ticket": 173, "agent": 30, "reply_text": "Flagged as routine. Support delayed the refund.", "created_at": "2023-12-02T00:31:34Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 725, "fields": { "ticket": 144, "agent": 8, "reply_text": "The account was approved after a repeat check.", "created_at": "2023-12-23T06:21:17Z", "reply_type": "Resolution", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 726, "fields": { "ticket": 410, "agent": 37, "reply_text": "The supplier asked for a change and the delivery was replaced.", "created_at": "2023-11-06T23:27:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 727, "fields": { "ticket": 224, "agent": 44, "reply_text": "No response from the reviewer, so the refund was replaced.", "created_at": "2023-02-20T15:27:01Z", "reply_type": "Resolution", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 728, "fields": { "ticket": 224, "agent": 35, "reply_text": "The team confirmed the details and the ticket was approved.", "created_at": "2023-03-18T05:56:30Z", "reply_type": "Resolution", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 729, "fields": { "ticket": 93, "agent": 27, "reply_text": "The ticket was updated following an automatic review.", "created_at": "2023-09-19T11:36:25Z", "reply_type": "Acknowledgment", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 730, "fields": { "ticket": 253, "agent": 44, "reply_text": "Flagged as standard. The reviewer reviewed the refund.", "created_at": "2023-08-17T18:56:40Z", "reply_type": "Follow-up", "response_time_minutes": 88 } }, { "model": "app.reply", "pk": 731, "fields": { "ticket": 164, "agent": 5, "reply_text": "The refund was escalated — routine case, no further action.", "created_at": "2023-07-27T03:58:23Z", "reply_type": "Acknowledgment", "response_time_minutes": 25 } }, { "model": "app.reply", "pk": 732, "fields": { "ticket": 191, "agent": 40, "reply_text": "The supplier asked for a change and the request was reopened.", "created_at": "2023-03-09T10:14:14Z", "reply_type": "Follow-up", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 733, "fields": { "ticket": 114, "agent": 40, "reply_text": "A duplicate account was updated the same day.", "created_at": "2023-11-24T02:33:47Z", "reply_type": "Follow-up", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 734, "fields": { "ticket": 252, "agent": 14, "reply_text": "The request was processed after a standard check.", "created_at": "2023-10-24T12:25:27Z", "reply_type": "Follow-up", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 735, "fields": { "ticket": 130, "agent": 9, "reply_text": "An unusual follow-up: the payment was closed.", "created_at": "2023-08-06T04:17:33Z", "reply_type": "Resolution", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 736, "fields": { "ticket": 58, "agent": 31, "reply_text": "The invoice was approved — unusual case, no further action.", "created_at": "2023-01-19T15:33:03Z", "reply_type": "Follow-up", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 737, "fields": { "ticket": 232, "agent": 18, "reply_text": "Flagged as late. The account owner delayed the account.", "created_at": "2023-03-31T19:11:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 738, "fields": { "ticket": 124, "agent": 49, "reply_text": "The report was escalated following an unusual review.", "created_at": "2023-04-16T12:08:22Z", "reply_type": "Acknowledgment", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 739, "fields": { "ticket": 372, "agent": 47, "reply_text": "The session was rejected following a manual review.", "created_at": "2023-02-24T16:08:25Z", "reply_type": "Resolution", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 740, "fields": { "ticket": 21, "agent": 36, "reply_text": "The document was rescheduled — repeat case, no further action.", "created_at": "2023-09-17T05:40:51Z", "reply_type": "Follow-up", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 741, "fields": { "ticket": 1, "agent": 26, "reply_text": "The request was cancelled after a repeat check.", "created_at": "2023-04-11T12:59:43Z", "reply_type": "Follow-up", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 742, "fields": { "ticket": 498, "agent": 7, "reply_text": "The transfer was confirmed after a manual check.", "created_at": "2023-09-04T18:15:10Z", "reply_type": "Resolution", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 743, "fields": { "ticket": 49, "agent": 3, "reply_text": "The customer confirmed the details and the claim was cancelled.", "created_at": "2023-06-26T09:42:57Z", "reply_type": "Resolution", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 744, "fields": { "ticket": 209, "agent": 18, "reply_text": "The supplier asked for a change and the order was processed.", "created_at": "2023-12-02T18:01:05Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 745, "fields": { "ticket": 148, "agent": 31, "reply_text": "The ticket was delayed after a late check.", "created_at": "2023-12-24T14:26:24Z", "reply_type": "Resolution", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 746, "fields": { "ticket": 399, "agent": 48, "reply_text": "A minor refund was replaced the same day.", "created_at": "2023-12-17T16:56:10Z", "reply_type": "Follow-up", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 747, "fields": { "ticket": 269, "agent": 18, "reply_text": "Flagged as unusual. The reviewer rejected the record.", "created_at": "2023-04-15T12:48:31Z", "reply_type": "Acknowledgment", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 748, "fields": { "ticket": 468, "agent": 46, "reply_text": "No response from the reviewer, so the item was confirmed.", "created_at": "2023-03-16T22:37:14Z", "reply_type": "Resolution", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 749, "fields": { "ticket": 347, "agent": 4, "reply_text": "No response from the courier, so the request was cancelled.", "created_at": "2023-01-24T09:55:22Z", "reply_type": "Follow-up", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 750, "fields": { "ticket": 40, "agent": 44, "reply_text": "The refund was approved following an incomplete review.", "created_at": "2023-04-30T16:07:49Z", "reply_type": "Acknowledgment", "response_time_minutes": 101 } }, { "model": "app.reply", "pk": 751, "fields": { "ticket": 464, "agent": 35, "reply_text": "A routine follow-up: the ticket was reviewed.", "created_at": "2023-11-22T15:21:04Z", "reply_type": "Follow-up", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 752, "fields": { "ticket": 232, "agent": 25, "reply_text": "The payment was closed after a late check.", "created_at": "2023-03-26T12:33:46Z", "reply_type": "Resolution", "response_time_minutes": 29 } }, { "model": "app.reply", "pk": 753, "fields": { "ticket": 267, "agent": 47, "reply_text": "An operator confirmed the details and the account was processed.", "created_at": "2023-12-04T07:50:11Z", "reply_type": "Acknowledgment", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 754, "fields": { "ticket": 101, "agent": 44, "reply_text": "An unusual follow-up: the request was cancelled.", "created_at": "2023-05-27T18:55:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 88 } }, { "model": "app.reply", "pk": 755, "fields": { "ticket": 340, "agent": 3, "reply_text": "The supplier reported an automatic issue; the ticket was closed.", "created_at": "2023-08-07T16:11:25Z", "reply_type": "Acknowledgment", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 756, "fields": { "ticket": 235, "agent": 13, "reply_text": "No response from the account owner, so the record was processed.", "created_at": "2023-10-28T20:02:54Z", "reply_type": "Resolution", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 757, "fields": { "ticket": 288, "agent": 22, "reply_text": "No response from an operator, so the report was confirmed.", "created_at": "2023-06-25T19:20:35Z", "reply_type": "Follow-up", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 758, "fields": { "ticket": 48, "agent": 17, "reply_text": "The reviewer reported a partial issue; the request was rescheduled.", "created_at": "2023-01-03T21:54:33Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 759, "fields": { "ticket": 1, "agent": 26, "reply_text": "A partial session was replaced the same day.", "created_at": "2023-06-22T13:29:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 760, "fields": { "ticket": 121, "agent": 10, "reply_text": "The reviewer asked for a change and the order was closed.", "created_at": "2023-04-07T18:17:04Z", "reply_type": "Follow-up", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 761, "fields": { "ticket": 273, "agent": 14, "reply_text": "The reviewer reported an urgent issue; the payment was refunded.", "created_at": "2023-09-03T11:30:04Z", "reply_type": "Acknowledgment", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 762, "fields": { "ticket": 84, "agent": 39, "reply_text": "The order was delayed following a partial review.", "created_at": "2023-08-20T11:28:27Z", "reply_type": "Resolution", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 763, "fields": { "ticket": 372, "agent": 36, "reply_text": "A minor follow-up: the payment was escalated.", "created_at": "2023-10-13T22:21:40Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 764, "fields": { "ticket": 358, "agent": 9, "reply_text": "The payment was completed following an automatic review.", "created_at": "2023-12-17T17:06:18Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 765, "fields": { "ticket": 85, "agent": 15, "reply_text": "The account owner asked for a change and the invoice was updated.", "created_at": "2023-09-11T13:24:56Z", "reply_type": "Resolution", "response_time_minutes": 84 } }, { "model": "app.reply", "pk": 766, "fields": { "ticket": 29, "agent": 16, "reply_text": "The supplier reported a manual issue; the delivery was refunded.", "created_at": "2023-02-14T15:29:20Z", "reply_type": "Follow-up", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 767, "fields": { "ticket": 378, "agent": 38, "reply_text": "A manual follow-up: the order was rejected.", "created_at": "2023-03-21T18:01:49Z", "reply_type": "Follow-up", "response_time_minutes": 92 } }, { "model": "app.reply", "pk": 768, "fields": { "ticket": 296, "agent": 2, "reply_text": "No response from the account owner, so the appointment was completed.", "created_at": "2023-07-29T11:10:20Z", "reply_type": "Resolution", "response_time_minutes": 38 } }, { "model": "app.reply", "pk": 769, "fields": { "ticket": 464, "agent": 19, "reply_text": "The supplier asked for a change and the session was resolved.", "created_at": "2023-08-09T16:28:34Z", "reply_type": "Follow-up", "response_time_minutes": 87 } }, { "model": "app.reply", "pk": 770, "fields": { "ticket": 250, "agent": 17, "reply_text": "No response from support, so the report was delayed.", "created_at": "2023-11-21T18:09:43Z", "reply_type": "Follow-up", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 771, "fields": { "ticket": 433, "agent": 20, "reply_text": "An unusual invoice was resolved the same day.", "created_at": "2023-04-13T18:47:29Z", "reply_type": "Acknowledgment", "response_time_minutes": 95 } }, { "model": "app.reply", "pk": 772, "fields": { "ticket": 220, "agent": 25, "reply_text": "Flagged as unusual. Support escalated the session.", "created_at": "2023-06-18T16:15:10Z", "reply_type": "Acknowledgment", "response_time_minutes": 33 } }, { "model": "app.reply", "pk": 773, "fields": { "ticket": 162, "agent": 17, "reply_text": "The claim was updated — late case, no further action.", "created_at": "2023-06-29T06:33:02Z", "reply_type": "Resolution", "response_time_minutes": 38 } }, { "model": "app.reply", "pk": 774, "fields": { "ticket": 390, "agent": 50, "reply_text": "A duplicate report was updated the same day.", "created_at": "2023-03-30T13:01:37Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 775, "fields": { "ticket": 23, "agent": 41, "reply_text": "The customer reported a routine issue; the refund was resolved.", "created_at": "2023-12-03T11:08:39Z", "reply_type": "Follow-up", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 776, "fields": { "ticket": 270, "agent": 29, "reply_text": "The supplier asked for a change and the booking was completed.", "created_at": "2023-04-28T15:25:47Z", "reply_type": "Follow-up", "response_time_minutes": 37 } }, { "model": "app.reply", "pk": 777, "fields": { "ticket": 43, "agent": 5, "reply_text": "Flagged as urgent. Support updated the document.", "created_at": "2023-12-09T08:40:00Z", "reply_type": "Resolution", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 778, "fields": { "ticket": 301, "agent": 42, "reply_text": "The transfer was delayed — partial case, no further action.", "created_at": "2023-01-03T14:15:35Z", "reply_type": "Acknowledgment", "response_time_minutes": 82 } }, { "model": "app.reply", "pk": 779, "fields": { "ticket": 472, "agent": 26, "reply_text": "The courier reported an incomplete issue; the invoice was processed.", "created_at": "2023-09-16T21:31:02Z", "reply_type": "Follow-up", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 780, "fields": { "ticket": 351, "agent": 30, "reply_text": "Flagged as urgent. Support cancelled the report.", "created_at": "2023-06-18T11:14:19Z", "reply_type": "Acknowledgment", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 781, "fields": { "ticket": 345, "agent": 45, "reply_text": "A manual follow-up: the ticket was refunded.", "created_at": "2023-01-30T12:41:37Z", "reply_type": "Acknowledgment", "response_time_minutes": 82 } }, { "model": "app.reply", "pk": 782, "fields": { "ticket": 286, "agent": 24, "reply_text": "An incomplete follow-up: the item was cancelled.", "created_at": "2023-08-28T09:34:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 783, "fields": { "ticket": 241, "agent": 33, "reply_text": "The customer reported a late issue; the order was rejected.", "created_at": "2023-04-06T12:42:43Z", "reply_type": "Follow-up", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 784, "fields": { "ticket": 169, "agent": 24, "reply_text": "The customer reported a standard issue; the request was refunded.", "created_at": "2023-11-03T16:30:57Z", "reply_type": "Follow-up", "response_time_minutes": 34 } }, { "model": "app.reply", "pk": 785, "fields": { "ticket": 304, "agent": 18, "reply_text": "No response from support, so the transfer was reviewed.", "created_at": "2023-01-10T18:51:02Z", "reply_type": "Acknowledgment", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 786, "fields": { "ticket": 187, "agent": 36, "reply_text": "Flagged as unusual. The reviewer reopened the payment.", "created_at": "2023-06-25T20:57:05Z", "reply_type": "Resolution", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 787, "fields": { "ticket": 155, "agent": 12, "reply_text": "A minor report was completed the same day.", "created_at": "2023-03-20T10:59:41Z", "reply_type": "Follow-up", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 788, "fields": { "ticket": 116, "agent": 48, "reply_text": "The account was reviewed — incomplete case, no further action.", "created_at": "2023-08-26T08:57:38Z", "reply_type": "Acknowledgment", "response_time_minutes": 85 } }, { "model": "app.reply", "pk": 789, "fields": { "ticket": 472, "agent": 24, "reply_text": "The courier confirmed the details and the delivery was reviewed.", "created_at": "2023-03-19T15:31:20Z", "reply_type": "Resolution", "response_time_minutes": 82 } }, { "model": "app.reply", "pk": 790, "fields": { "ticket": 287, "agent": 10, "reply_text": "The reviewer reported a partial issue; the document was updated.", "created_at": "2023-02-02T11:35:47Z", "reply_type": "Acknowledgment", "response_time_minutes": 85 } }, { "model": "app.reply", "pk": 791, "fields": { "ticket": 477, "agent": 11, "reply_text": "A duplicate follow-up: the order was delayed.", "created_at": "2023-05-28T18:14:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 792, "fields": { "ticket": 350, "agent": 22, "reply_text": "The supplier reported an unusual issue; the appointment was escalated.", "created_at": "2023-06-01T01:08:53Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 793, "fields": { "ticket": 324, "agent": 31, "reply_text": "No response from support, so the document was reviewed.", "created_at": "2023-03-26T21:51:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 794, "fields": { "ticket": 494, "agent": 6, "reply_text": "The team confirmed the details and the ticket was reviewed.", "created_at": "2023-09-19T10:25:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 95 } }, { "model": "app.reply", "pk": 795, "fields": { "ticket": 40, "agent": 31, "reply_text": "The refund was escalated — unusual case, no further action.", "created_at": "2023-03-22T18:07:53Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 796, "fields": { "ticket": 413, "agent": 43, "reply_text": "A manual follow-up: the delivery was refunded.", "created_at": "2023-10-06T17:26:52Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 797, "fields": { "ticket": 234, "agent": 30, "reply_text": "Support asked for a change and the shipment was escalated.", "created_at": "2023-08-11T13:21:47Z", "reply_type": "Resolution", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 798, "fields": { "ticket": 213, "agent": 43, "reply_text": "The reviewer confirmed the details and the shipment was escalated.", "created_at": "2023-01-11T22:29:19Z", "reply_type": "Follow-up", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 799, "fields": { "ticket": 294, "agent": 39, "reply_text": "The customer asked for a change and the order was reopened.", "created_at": "2023-01-15T22:16:39Z", "reply_type": "Acknowledgment", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 800, "fields": { "ticket": 54, "agent": 11, "reply_text": "The team asked for a change and the ticket was rejected.", "created_at": "2023-06-17T18:35:42Z", "reply_type": "Acknowledgment", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 801, "fields": { "ticket": 47, "agent": 12, "reply_text": "The booking was reopened — minor case, no further action.", "created_at": "2023-04-06T21:02:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 802, "fields": { "ticket": 453, "agent": 6, "reply_text": "The customer reported a routine issue; the refund was approved.", "created_at": "2023-07-26T18:24:42Z", "reply_type": "Acknowledgment", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 803, "fields": { "ticket": 243, "agent": 20, "reply_text": "The reviewer asked for a change and the delivery was confirmed.", "created_at": "2023-12-12T16:19:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 804, "fields": { "ticket": 214, "agent": 3, "reply_text": "The reviewer asked for a change and the item was approved.", "created_at": "2023-05-06T11:26:29Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 805, "fields": { "ticket": 109, "agent": 6, "reply_text": "The courier asked for a change and the payment was completed.", "created_at": "2023-11-25T14:36:10Z", "reply_type": "Acknowledgment", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 806, "fields": { "ticket": 119, "agent": 47, "reply_text": "The customer confirmed the details and the appointment was rescheduled.", "created_at": "2023-08-11T22:52:38Z", "reply_type": "Resolution", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 807, "fields": { "ticket": 299, "agent": 20, "reply_text": "Flagged as urgent. Support approved the booking.", "created_at": "2023-12-16T12:55:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 808, "fields": { "ticket": 56, "agent": 15, "reply_text": "Flagged as urgent. Support reviewed the delivery.", "created_at": "2023-06-22T18:49:25Z", "reply_type": "Acknowledgment", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 809, "fields": { "ticket": 425, "agent": 44, "reply_text": "An automatic claim was delayed the same day.", "created_at": "2023-10-31T09:50:21Z", "reply_type": "Resolution", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 810, "fields": { "ticket": 418, "agent": 2, "reply_text": "The document was rescheduled following a repeat review.", "created_at": "2023-08-14T15:00:52Z", "reply_type": "Resolution", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 811, "fields": { "ticket": 290, "agent": 20, "reply_text": "The shipment was refunded — urgent case, no further action.", "created_at": "2023-12-31T18:20:51Z", "reply_type": "Follow-up", "response_time_minutes": 29 } }, { "model": "app.reply", "pk": 812, "fields": { "ticket": 203, "agent": 4, "reply_text": "The report was reviewed after a late check.", "created_at": "2023-02-08T00:51:48Z", "reply_type": "Follow-up", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 813, "fields": { "ticket": 243, "agent": 37, "reply_text": "An automatic follow-up: the claim was rescheduled.", "created_at": "2023-10-08T13:39:29Z", "reply_type": "Follow-up", "response_time_minutes": 40 } }, { "model": "app.reply", "pk": 814, "fields": { "ticket": 45, "agent": 29, "reply_text": "An operator reported a duplicate issue; the refund was processed.", "created_at": "2023-11-14T20:12:15Z", "reply_type": "Resolution", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 815, "fields": { "ticket": 262, "agent": 43, "reply_text": "Support confirmed the details and the request was approved.", "created_at": "2023-06-14T21:47:21Z", "reply_type": "Acknowledgment", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 816, "fields": { "ticket": 146, "agent": 19, "reply_text": "No response from the courier, so the shipment was processed.", "created_at": "2023-01-01T11:51:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 817, "fields": { "ticket": 153, "agent": 1, "reply_text": "No response from the supplier, so the delivery was cancelled.", "created_at": "2023-09-25T18:39:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 818, "fields": { "ticket": 231, "agent": 19, "reply_text": "The record was reviewed — standard case, no further action.", "created_at": "2023-08-07T12:24:25Z", "reply_type": "Resolution", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 819, "fields": { "ticket": 91, "agent": 32, "reply_text": "No response from the team, so the order was replaced.", "created_at": "2023-04-04T13:15:45Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 820, "fields": { "ticket": 9, "agent": 31, "reply_text": "Support asked for a change and the report was updated.", "created_at": "2023-07-14T02:36:30Z", "reply_type": "Follow-up", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 821, "fields": { "ticket": 123, "agent": 48, "reply_text": "An urgent follow-up: the invoice was resolved.", "created_at": "2023-12-06T17:07:29Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 822, "fields": { "ticket": 315, "agent": 2, "reply_text": "The supplier confirmed the details and the report was cancelled.", "created_at": "2023-11-12T10:21:58Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 823, "fields": { "ticket": 225, "agent": 46, "reply_text": "Flagged as unusual. The supplier processed the account.", "created_at": "2023-03-24T09:19:49Z", "reply_type": "Acknowledgment", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 824, "fields": { "ticket": 311, "agent": 42, "reply_text": "Flagged as manual. Support delayed the invoice.", "created_at": "2023-04-05T10:07:08Z", "reply_type": "Resolution", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 825, "fields": { "ticket": 118, "agent": 38, "reply_text": "Flagged as urgent. The reviewer reopened the ticket.", "created_at": "2023-02-24T09:10:30Z", "reply_type": "Resolution", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 826, "fields": { "ticket": 180, "agent": 11, "reply_text": "Flagged as minor. The customer escalated the document.", "created_at": "2023-07-02T18:25:13Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 827, "fields": { "ticket": 262, "agent": 31, "reply_text": "Support confirmed the details and the payment was refunded.", "created_at": "2023-10-18T14:49:15Z", "reply_type": "Acknowledgment", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 828, "fields": { "ticket": 163, "agent": 25, "reply_text": "No response from an operator, so the claim was rejected.", "created_at": "2023-07-22T14:22:52Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 829, "fields": { "ticket": 448, "agent": 8, "reply_text": "A routine appointment was rejected the same day.", "created_at": "2023-06-19T20:50:15Z", "reply_type": "Acknowledgment", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 830, "fields": { "ticket": 499, "agent": 1, "reply_text": "Flagged as repeat. The courier reviewed the transfer.", "created_at": "2023-10-13T09:15:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 831, "fields": { "ticket": 320, "agent": 44, "reply_text": "The booking was resolved after a repeat check.", "created_at": "2023-09-09T03:24:35Z", "reply_type": "Resolution", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 832, "fields": { "ticket": 127, "agent": 5, "reply_text": "The customer confirmed the details and the document was reviewed.", "created_at": "2023-02-27T15:54:06Z", "reply_type": "Acknowledgment", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 833, "fields": { "ticket": 341, "agent": 37, "reply_text": "An urgent follow-up: the record was rejected.", "created_at": "2023-12-04T11:16:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 834, "fields": { "ticket": 348, "agent": 27, "reply_text": "Flagged as unusual. The account owner escalated the account.", "created_at": "2023-11-22T18:47:33Z", "reply_type": "Resolution", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 835, "fields": { "ticket": 79, "agent": 24, "reply_text": "The supplier confirmed the details and the session was completed.", "created_at": "2023-01-13T00:28:54Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 836, "fields": { "ticket": 324, "agent": 39, "reply_text": "An incomplete invoice was reopened the same day.", "created_at": "2023-02-02T22:46:54Z", "reply_type": "Resolution", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 837, "fields": { "ticket": 171, "agent": 8, "reply_text": "The appointment was confirmed after a minor check.", "created_at": "2023-12-31T13:40:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 838, "fields": { "ticket": 410, "agent": 21, "reply_text": "The order was reopened — duplicate case, no further action.", "created_at": "2023-06-08T01:43:16Z", "reply_type": "Resolution", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 839, "fields": { "ticket": 36, "agent": 1, "reply_text": "The delivery was rescheduled following an urgent review.", "created_at": "2023-12-25T10:50:09Z", "reply_type": "Acknowledgment", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 840, "fields": { "ticket": 255, "agent": 49, "reply_text": "The team asked for a change and the shipment was reviewed.", "created_at": "2023-04-02T13:40:41Z", "reply_type": "Acknowledgment", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 841, "fields": { "ticket": 268, "agent": 13, "reply_text": "The customer reported a duplicate issue; the order was closed.", "created_at": "2023-11-08T20:02:42Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 842, "fields": { "ticket": 202, "agent": 28, "reply_text": "A manual follow-up: the account was refunded.", "created_at": "2023-10-21T09:25:21Z", "reply_type": "Follow-up", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 843, "fields": { "ticket": 260, "agent": 36, "reply_text": "The reviewer confirmed the details and the order was delayed.", "created_at": "2023-12-20T12:19:46Z", "reply_type": "Acknowledgment", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 844, "fields": { "ticket": 124, "agent": 47, "reply_text": "A duplicate follow-up: the request was confirmed.", "created_at": "2023-05-31T16:40:14Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 845, "fields": { "ticket": 366, "agent": 13, "reply_text": "No response from the courier, so the invoice was cancelled.", "created_at": "2023-01-10T14:20:16Z", "reply_type": "Resolution", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 846, "fields": { "ticket": 400, "agent": 20, "reply_text": "The supplier confirmed the details and the document was updated.", "created_at": "2023-02-05T10:54:37Z", "reply_type": "Acknowledgment", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 847, "fields": { "ticket": 315, "agent": 45, "reply_text": "The ticket was rejected following an unusual review.", "created_at": "2023-05-24T17:34:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 848, "fields": { "ticket": 152, "agent": 48, "reply_text": "The courier asked for a change and the document was replaced.", "created_at": "2023-02-16T15:05:07Z", "reply_type": "Acknowledgment", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 849, "fields": { "ticket": 151, "agent": 39, "reply_text": "The delivery was resolved after an unusual check.", "created_at": "2023-08-13T12:10:17Z", "reply_type": "Follow-up", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 850, "fields": { "ticket": 274, "agent": 20, "reply_text": "A manual transfer was replaced the same day.", "created_at": "2023-03-12T17:18:54Z", "reply_type": "Acknowledgment", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 851, "fields": { "ticket": 358, "agent": 17, "reply_text": "The team reported an incomplete issue; the item was completed.", "created_at": "2023-07-09T08:00:45Z", "reply_type": "Resolution", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 852, "fields": { "ticket": 55, "agent": 23, "reply_text": "An incomplete delivery was rescheduled the same day.", "created_at": "2023-06-09T19:48:09Z", "reply_type": "Follow-up", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 853, "fields": { "ticket": 408, "agent": 1, "reply_text": "Flagged as repeat. The reviewer rescheduled the payment.", "created_at": "2023-07-20T13:08:11Z", "reply_type": "Acknowledgment", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 854, "fields": { "ticket": 487, "agent": 32, "reply_text": "The team reported a standard issue; the ticket was approved.", "created_at": "2023-02-05T09:39:16Z", "reply_type": "Resolution", "response_time_minutes": 82 } }, { "model": "app.reply", "pk": 855, "fields": { "ticket": 385, "agent": 40, "reply_text": "A standard session was updated the same day.", "created_at": "2023-07-27T12:48:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 856, "fields": { "ticket": 414, "agent": 37, "reply_text": "Support asked for a change and the transfer was refunded.", "created_at": "2023-04-17T10:35:11Z", "reply_type": "Acknowledgment", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 857, "fields": { "ticket": 483, "agent": 18, "reply_text": "Flagged as late. The courier closed the record.", "created_at": "2023-01-18T08:05:54Z", "reply_type": "Acknowledgment", "response_time_minutes": 82 } }, { "model": "app.reply", "pk": 858, "fields": { "ticket": 43, "agent": 1, "reply_text": "No response from the supplier, so the claim was reviewed.", "created_at": "2023-06-16T13:09:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 859, "fields": { "ticket": 59, "agent": 25, "reply_text": "The team confirmed the details and the appointment was delayed.", "created_at": "2023-11-10T21:07:40Z", "reply_type": "Follow-up", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 860, "fields": { "ticket": 75, "agent": 50, "reply_text": "Flagged as urgent. The reviewer rejected the transfer.", "created_at": "2023-03-16T00:22:48Z", "reply_type": "Resolution", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 861, "fields": { "ticket": 355, "agent": 24, "reply_text": "A manual follow-up: the document was escalated.", "created_at": "2023-01-22T07:48:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 862, "fields": { "ticket": 208, "agent": 35, "reply_text": "The reviewer asked for a change and the document was reopened.", "created_at": "2023-05-02T11:46:05Z", "reply_type": "Acknowledgment", "response_time_minutes": 28 } }, { "model": "app.reply", "pk": 863, "fields": { "ticket": 299, "agent": 17, "reply_text": "Flagged as incomplete. The account owner rejected the document.", "created_at": "2023-10-03T16:30:38Z", "reply_type": "Resolution", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 864, "fields": { "ticket": 47, "agent": 1, "reply_text": "The transfer was approved — partial case, no further action.", "created_at": "2023-10-28T16:55:19Z", "reply_type": "Resolution", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 865, "fields": { "ticket": 452, "agent": 35, "reply_text": "No response from the team, so the account was closed.", "created_at": "2023-09-20T08:13:31Z", "reply_type": "Acknowledgment", "response_time_minutes": 91 } }, { "model": "app.reply", "pk": 866, "fields": { "ticket": 317, "agent": 37, "reply_text": "No response from support, so the request was confirmed.", "created_at": "2023-01-24T11:32:43Z", "reply_type": "Resolution", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 867, "fields": { "ticket": 476, "agent": 13, "reply_text": "The order was closed after a partial check.", "created_at": "2023-05-12T15:00:29Z", "reply_type": "Acknowledgment", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 868, "fields": { "ticket": 410, "agent": 50, "reply_text": "The account was updated following an urgent review.", "created_at": "2023-08-27T10:15:45Z", "reply_type": "Follow-up", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 869, "fields": { "ticket": 292, "agent": 34, "reply_text": "An urgent follow-up: the request was replaced.", "created_at": "2023-07-04T21:50:44Z", "reply_type": "Resolution", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 870, "fields": { "ticket": 19, "agent": 16, "reply_text": "The record was rejected following a late review.", "created_at": "2023-10-16T11:37:51Z", "reply_type": "Resolution", "response_time_minutes": 92 } }, { "model": "app.reply", "pk": 871, "fields": { "ticket": 393, "agent": 30, "reply_text": "The invoice was closed following a duplicate review.", "created_at": "2023-12-15T15:55:22Z", "reply_type": "Acknowledgment", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 872, "fields": { "ticket": 234, "agent": 47, "reply_text": "Flagged as partial. The customer approved the session.", "created_at": "2023-06-09T00:02:08Z", "reply_type": "Acknowledgment", "response_time_minutes": 32 } }, { "model": "app.reply", "pk": 873, "fields": { "ticket": 386, "agent": 33, "reply_text": "The order was updated following a duplicate review.", "created_at": "2023-03-07T07:54:51Z", "reply_type": "Acknowledgment", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 874, "fields": { "ticket": 38, "agent": 15, "reply_text": "The refund was rescheduled — minor case, no further action.", "created_at": "2023-01-27T00:31:33Z", "reply_type": "Resolution", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 875, "fields": { "ticket": 445, "agent": 10, "reply_text": "No response from the team, so the item was rejected.", "created_at": "2023-11-07T19:30:29Z", "reply_type": "Follow-up", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 876, "fields": { "ticket": 174, "agent": 33, "reply_text": "The order was refunded — urgent case, no further action.", "created_at": "2023-06-09T19:04:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 877, "fields": { "ticket": 182, "agent": 39, "reply_text": "Flagged as duplicate. The courier confirmed the document.", "created_at": "2023-01-21T03:52:44Z", "reply_type": "Resolution", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 878, "fields": { "ticket": 94, "agent": 10, "reply_text": "An automatic follow-up: the item was reopened.", "created_at": "2023-04-10T15:09:17Z", "reply_type": "Acknowledgment", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 879, "fields": { "ticket": 486, "agent": 29, "reply_text": "A late account was delayed the same day.", "created_at": "2023-04-18T10:45:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 880, "fields": { "ticket": 176, "agent": 22, "reply_text": "No response from an operator, so the item was escalated.", "created_at": "2023-06-13T10:45:47Z", "reply_type": "Resolution", "response_time_minutes": 88 } }, { "model": "app.reply", "pk": 881, "fields": { "ticket": 460, "agent": 22, "reply_text": "The report was cancelled — repeat case, no further action.", "created_at": "2023-05-17T17:31:36Z", "reply_type": "Resolution", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 882, "fields": { "ticket": 129, "agent": 1, "reply_text": "Flagged as standard. The reviewer resolved the document.", "created_at": "2023-02-19T18:56:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 883, "fields": { "ticket": 246, "agent": 22, "reply_text": "The account owner asked for a change and the invoice was approved.", "created_at": "2023-05-29T20:48:03Z", "reply_type": "Acknowledgment", "response_time_minutes": 97 } }, { "model": "app.reply", "pk": 884, "fields": { "ticket": 496, "agent": 25, "reply_text": "The item was closed after a repeat check.", "created_at": "2023-05-18T19:17:56Z", "reply_type": "Resolution", "response_time_minutes": 83 } }, { "model": "app.reply", "pk": 885, "fields": { "ticket": 22, "agent": 2, "reply_text": "A partial follow-up: the ticket was replaced.", "created_at": "2023-06-16T12:17:37Z", "reply_type": "Resolution", "response_time_minutes": 29 } }, { "model": "app.reply", "pk": 886, "fields": { "ticket": 211, "agent": 11, "reply_text": "Flagged as minor. The account owner processed the appointment.", "created_at": "2023-06-20T13:37:34Z", "reply_type": "Acknowledgment", "response_time_minutes": 86 } }, { "model": "app.reply", "pk": 887, "fields": { "ticket": 356, "agent": 24, "reply_text": "A late follow-up: the record was rejected.", "created_at": "2023-05-31T09:09:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 88 } }, { "model": "app.reply", "pk": 888, "fields": { "ticket": 209, "agent": 31, "reply_text": "An unusual delivery was escalated the same day.", "created_at": "2023-05-28T17:25:35Z", "reply_type": "Resolution", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 889, "fields": { "ticket": 291, "agent": 20, "reply_text": "The customer asked for a change and the report was cancelled.", "created_at": "2023-03-12T11:36:56Z", "reply_type": "Resolution", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 890, "fields": { "ticket": 227, "agent": 19, "reply_text": "The claim was updated after a manual check.", "created_at": "2023-05-13T23:46:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 891, "fields": { "ticket": 213, "agent": 40, "reply_text": "The customer asked for a change and the order was cancelled.", "created_at": "2023-06-22T04:16:06Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 892, "fields": { "ticket": 75, "agent": 42, "reply_text": "Support asked for a change and the payment was processed.", "created_at": "2023-11-15T11:12:16Z", "reply_type": "Follow-up", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 893, "fields": { "ticket": 63, "agent": 29, "reply_text": "The supplier asked for a change and the session was updated.", "created_at": "2023-07-23T15:39:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 894, "fields": { "ticket": 408, "agent": 9, "reply_text": "The reviewer confirmed the details and the session was completed.", "created_at": "2023-07-06T18:15:29Z", "reply_type": "Resolution", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 895, "fields": { "ticket": 227, "agent": 41, "reply_text": "Flagged as late. The reviewer escalated the account.", "created_at": "2023-06-02T21:48:23Z", "reply_type": "Resolution", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 896, "fields": { "ticket": 234, "agent": 41, "reply_text": "The team confirmed the details and the ticket was closed.", "created_at": "2023-07-31T09:11:20Z", "reply_type": "Acknowledgment", "response_time_minutes": 32 } }, { "model": "app.reply", "pk": 897, "fields": { "ticket": 20, "agent": 34, "reply_text": "The record was resolved — minor case, no further action.", "created_at": "2023-12-02T09:03:25Z", "reply_type": "Resolution", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 898, "fields": { "ticket": 393, "agent": 20, "reply_text": "No response from the courier, so the item was confirmed.", "created_at": "2023-03-17T22:06:17Z", "reply_type": "Acknowledgment", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 899, "fields": { "ticket": 320, "agent": 24, "reply_text": "No response from the team, so the transfer was escalated.", "created_at": "2023-06-11T09:51:55Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 900, "fields": { "ticket": 236, "agent": 20, "reply_text": "A repeat follow-up: the shipment was refunded.", "created_at": "2023-03-29T09:46:12Z", "reply_type": "Resolution", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 901, "fields": { "ticket": 9, "agent": 19, "reply_text": "Flagged as repeat. The account owner closed the shipment.", "created_at": "2023-11-05T08:54:30Z", "reply_type": "Resolution", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 902, "fields": { "ticket": 317, "agent": 10, "reply_text": "The payment was delayed — standard case, no further action.", "created_at": "2023-06-04T13:25:29Z", "reply_type": "Acknowledgment", "response_time_minutes": 73 } }, { "model": "app.reply", "pk": 903, "fields": { "ticket": 436, "agent": 7, "reply_text": "The account owner confirmed the details and the delivery was escalated.", "created_at": "2023-08-06T16:25:03Z", "reply_type": "Acknowledgment", "response_time_minutes": 39 } }, { "model": "app.reply", "pk": 904, "fields": { "ticket": 454, "agent": 13, "reply_text": "The courier confirmed the details and the account was approved.", "created_at": "2023-01-22T09:00:18Z", "reply_type": "Resolution", "response_time_minutes": 45 } }, { "model": "app.reply", "pk": 905, "fields": { "ticket": 233, "agent": 12, "reply_text": "The team confirmed the details and the request was updated.", "created_at": "2023-05-25T16:51:18Z", "reply_type": "Follow-up", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 906, "fields": { "ticket": 37, "agent": 13, "reply_text": "Flagged as repeat. The courier refunded the order.", "created_at": "2023-01-26T14:43:27Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 907, "fields": { "ticket": 238, "agent": 5, "reply_text": "No response from the team, so the refund was closed.", "created_at": "2023-08-01T15:42:06Z", "reply_type": "Acknowledgment", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 908, "fields": { "ticket": 303, "agent": 43, "reply_text": "The team confirmed the details and the delivery was rescheduled.", "created_at": "2023-01-03T05:58:00Z", "reply_type": "Acknowledgment", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 909, "fields": { "ticket": 191, "agent": 26, "reply_text": "The item was closed — duplicate case, no further action.", "created_at": "2023-12-11T12:28:49Z", "reply_type": "Acknowledgment", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 910, "fields": { "ticket": 198, "agent": 45, "reply_text": "The account was escalated following an unusual review.", "created_at": "2023-03-06T17:17:14Z", "reply_type": "Resolution", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 911, "fields": { "ticket": 423, "agent": 50, "reply_text": "The report was rejected following a late review.", "created_at": "2023-11-22T08:42:43Z", "reply_type": "Resolution", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 912, "fields": { "ticket": 304, "agent": 44, "reply_text": "An operator reported an incomplete issue; the transfer was delayed.", "created_at": "2023-06-02T22:35:22Z", "reply_type": "Resolution", "response_time_minutes": 97 } }, { "model": "app.reply", "pk": 913, "fields": { "ticket": 270, "agent": 30, "reply_text": "The payment was completed following a standard review.", "created_at": "2023-12-06T16:33:31Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 914, "fields": { "ticket": 147, "agent": 13, "reply_text": "The report was resolved — unusual case, no further action.", "created_at": "2023-05-09T09:37:25Z", "reply_type": "Acknowledgment", "response_time_minutes": 18 } }, { "model": "app.reply", "pk": 915, "fields": { "ticket": 452, "agent": 36, "reply_text": "The refund was rejected after an unusual check.", "created_at": "2023-08-26T09:05:44Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 916, "fields": { "ticket": 422, "agent": 20, "reply_text": "The transfer was escalated after a minor check.", "created_at": "2023-08-06T09:38:50Z", "reply_type": "Resolution", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 917, "fields": { "ticket": 26, "agent": 46, "reply_text": "Support asked for a change and the record was delayed.", "created_at": "2023-11-20T11:54:12Z", "reply_type": "Follow-up", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 918, "fields": { "ticket": 144, "agent": 10, "reply_text": "Support reported a standard issue; the payment was reopened.", "created_at": "2023-05-15T18:28:39Z", "reply_type": "Follow-up", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 919, "fields": { "ticket": 434, "agent": 21, "reply_text": "The request was cancelled after an automatic check.", "created_at": "2023-03-10T11:56:39Z", "reply_type": "Resolution", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 920, "fields": { "ticket": 99, "agent": 4, "reply_text": "An urgent follow-up: the request was processed.", "created_at": "2023-06-24T13:11:11Z", "reply_type": "Resolution", "response_time_minutes": 20 } }, { "model": "app.reply", "pk": 921, "fields": { "ticket": 109, "agent": 3, "reply_text": "Flagged as unusual. The reviewer reopened the appointment.", "created_at": "2023-07-08T15:40:01Z", "reply_type": "Acknowledgment", "response_time_minutes": 26 } }, { "model": "app.reply", "pk": 922, "fields": { "ticket": 227, "agent": 3, "reply_text": "The supplier reported an urgent issue; the claim was approved.", "created_at": "2023-07-26T14:55:18Z", "reply_type": "Acknowledgment", "response_time_minutes": 49 } }, { "model": "app.reply", "pk": 923, "fields": { "ticket": 321, "agent": 36, "reply_text": "The session was delayed following an incomplete review.", "created_at": "2023-11-08T20:48:57Z", "reply_type": "Acknowledgment", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 924, "fields": { "ticket": 23, "agent": 11, "reply_text": "The report was rejected following a manual review.", "created_at": "2023-11-01T18:56:00Z", "reply_type": "Follow-up", "response_time_minutes": 74 } }, { "model": "app.reply", "pk": 925, "fields": { "ticket": 14, "agent": 11, "reply_text": "Flagged as late. An operator reviewed the payment.", "created_at": "2023-03-25T18:35:58Z", "reply_type": "Acknowledgment", "response_time_minutes": 58 } }, { "model": "app.reply", "pk": 926, "fields": { "ticket": 65, "agent": 39, "reply_text": "The customer asked for a change and the record was rejected.", "created_at": "2023-02-03T15:23:35Z", "reply_type": "Acknowledgment", "response_time_minutes": 70 } }, { "model": "app.reply", "pk": 927, "fields": { "ticket": 420, "agent": 45, "reply_text": "The ticket was escalated — automatic case, no further action.", "created_at": "2023-12-04T20:15:42Z", "reply_type": "Acknowledgment", "response_time_minutes": 91 } }, { "model": "app.reply", "pk": 928, "fields": { "ticket": 383, "agent": 15, "reply_text": "The record was resolved following an urgent review.", "created_at": "2023-03-21T15:22:58Z", "reply_type": "Resolution", "response_time_minutes": 87 } }, { "model": "app.reply", "pk": 929, "fields": { "ticket": 286, "agent": 12, "reply_text": "A repeat session was rejected the same day.", "created_at": "2023-11-19T19:11:52Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 930, "fields": { "ticket": 321, "agent": 10, "reply_text": "The refund was replaced — automatic case, no further action.", "created_at": "2023-03-01T01:57:57Z", "reply_type": "Resolution", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 931, "fields": { "ticket": 255, "agent": 21, "reply_text": "The team confirmed the details and the refund was reopened.", "created_at": "2023-10-17T20:34:42Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 932, "fields": { "ticket": 142, "agent": 27, "reply_text": "A duplicate booking was updated the same day.", "created_at": "2023-05-12T10:13:30Z", "reply_type": "Resolution", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 933, "fields": { "ticket": 302, "agent": 14, "reply_text": "Flagged as minor. Support refunded the order.", "created_at": "2023-09-29T13:15:22Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 934, "fields": { "ticket": 440, "agent": 10, "reply_text": "Flagged as automatic. Support reviewed the shipment.", "created_at": "2023-03-09T16:13:31Z", "reply_type": "Resolution", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 935, "fields": { "ticket": 358, "agent": 39, "reply_text": "No response from the team, so the report was escalated.", "created_at": "2023-04-17T20:30:20Z", "reply_type": "Resolution", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 936, "fields": { "ticket": 358, "agent": 49, "reply_text": "The account was approved following a repeat review.", "created_at": "2023-09-18T09:06:42Z", "reply_type": "Acknowledgment", "response_time_minutes": 46 } }, { "model": "app.reply", "pk": 937, "fields": { "ticket": 286, "agent": 30, "reply_text": "No response from the account owner, so the booking was resolved.", "created_at": "2023-09-13T13:38:20Z", "reply_type": "Resolution", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 938, "fields": { "ticket": 45, "agent": 21, "reply_text": "The appointment was rescheduled after an automatic check.", "created_at": "2023-10-29T20:43:56Z", "reply_type": "Follow-up", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 939, "fields": { "ticket": 258, "agent": 50, "reply_text": "No response from the courier, so the shipment was reopened.", "created_at": "2023-06-14T06:46:02Z", "reply_type": "Resolution", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 940, "fields": { "ticket": 288, "agent": 34, "reply_text": "The customer reported a duplicate issue; the document was confirmed.", "created_at": "2023-08-20T08:27:44Z", "reply_type": "Resolution", "response_time_minutes": 24 } }, { "model": "app.reply", "pk": 941, "fields": { "ticket": 371, "agent": 11, "reply_text": "The supplier asked for a change and the ticket was reviewed.", "created_at": "2023-05-10T09:22:18Z", "reply_type": "Resolution", "response_time_minutes": 54 } }, { "model": "app.reply", "pk": 942, "fields": { "ticket": 340, "agent": 22, "reply_text": "A standard follow-up: the document was cancelled.", "created_at": "2023-11-29T09:23:57Z", "reply_type": "Acknowledgment", "response_time_minutes": 62 } }, { "model": "app.reply", "pk": 943, "fields": { "ticket": 474, "agent": 11, "reply_text": "An operator confirmed the details and the delivery was reviewed.", "created_at": "2023-11-21T09:12:38Z", "reply_type": "Follow-up", "response_time_minutes": 60 } }, { "model": "app.reply", "pk": 944, "fields": { "ticket": 226, "agent": 42, "reply_text": "Flagged as repeat. The supplier escalated the transfer.", "created_at": "2023-07-23T16:24:36Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 945, "fields": { "ticket": 308, "agent": 38, "reply_text": "A standard request was rejected the same day.", "created_at": "2023-02-05T01:08:47Z", "reply_type": "Resolution", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 946, "fields": { "ticket": 245, "agent": 8, "reply_text": "The team reported a routine issue; the refund was refunded.", "created_at": "2023-01-08T14:10:39Z", "reply_type": "Resolution", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 947, "fields": { "ticket": 393, "agent": 11, "reply_text": "An incomplete follow-up: the payment was confirmed.", "created_at": "2023-11-26T19:33:10Z", "reply_type": "Acknowledgment", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 948, "fields": { "ticket": 265, "agent": 14, "reply_text": "No response from the supplier, so the document was updated.", "created_at": "2023-12-25T19:51:46Z", "reply_type": "Acknowledgment", "response_time_minutes": 37 } }, { "model": "app.reply", "pk": 949, "fields": { "ticket": 175, "agent": 48, "reply_text": "The customer reported an automatic issue; the shipment was resolved.", "created_at": "2023-01-15T10:11:01Z", "reply_type": "Acknowledgment", "response_time_minutes": 59 } }, { "model": "app.reply", "pk": 950, "fields": { "ticket": 368, "agent": 31, "reply_text": "Flagged as partial. The team confirmed the payment.", "created_at": "2023-07-02T08:48:00Z", "reply_type": "Resolution", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 951, "fields": { "ticket": 296, "agent": 34, "reply_text": "The document was delayed following a routine review.", "created_at": "2023-04-27T19:35:58Z", "reply_type": "Acknowledgment", "response_time_minutes": 75 } }, { "model": "app.reply", "pk": 952, "fields": { "ticket": 437, "agent": 38, "reply_text": "No response from the account owner, so the transfer was refunded.", "created_at": "2023-08-28T10:06:59Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 953, "fields": { "ticket": 284, "agent": 44, "reply_text": "Flagged as urgent. The supplier updated the document.", "created_at": "2023-11-03T10:02:05Z", "reply_type": "Resolution", "response_time_minutes": 85 } }, { "model": "app.reply", "pk": 954, "fields": { "ticket": 131, "agent": 43, "reply_text": "The customer reported a repeat issue; the document was reopened.", "created_at": "2023-04-06T12:35:45Z", "reply_type": "Follow-up", "response_time_minutes": 55 } }, { "model": "app.reply", "pk": 955, "fields": { "ticket": 422, "agent": 49, "reply_text": "An urgent payment was processed the same day.", "created_at": "2023-06-20T17:15:04Z", "reply_type": "Acknowledgment", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 956, "fields": { "ticket": 117, "agent": 13, "reply_text": "The supplier confirmed the details and the report was cancelled.", "created_at": "2023-03-12T07:28:26Z", "reply_type": "Acknowledgment", "response_time_minutes": 47 } }, { "model": "app.reply", "pk": 957, "fields": { "ticket": 17, "agent": 8, "reply_text": "The account owner confirmed the details and the refund was reviewed.", "created_at": "2023-08-11T20:42:22Z", "reply_type": "Resolution", "response_time_minutes": 56 } }, { "model": "app.reply", "pk": 958, "fields": { "ticket": 402, "agent": 46, "reply_text": "The invoice was cancelled following a minor review.", "created_at": "2023-12-13T18:08:58Z", "reply_type": "Acknowledgment", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 959, "fields": { "ticket": 185, "agent": 32, "reply_text": "A duplicate shipment was replaced the same day.", "created_at": "2023-09-12T16:02:18Z", "reply_type": "Resolution", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 960, "fields": { "ticket": 152, "agent": 5, "reply_text": "A routine follow-up: the appointment was refunded.", "created_at": "2023-03-03T17:50:10Z", "reply_type": "Acknowledgment", "response_time_minutes": 100 } }, { "model": "app.reply", "pk": 961, "fields": { "ticket": 235, "agent": 2, "reply_text": "No response from the courier, so the payment was reopened.", "created_at": "2023-08-09T21:27:14Z", "reply_type": "Follow-up", "response_time_minutes": 64 } }, { "model": "app.reply", "pk": 962, "fields": { "ticket": 17, "agent": 48, "reply_text": "Support reported a standard issue; the order was updated.", "created_at": "2023-09-13T19:03:42Z", "reply_type": "Follow-up", "response_time_minutes": 77 } }, { "model": "app.reply", "pk": 963, "fields": { "ticket": 48, "agent": 37, "reply_text": "Flagged as standard. An operator cancelled the transfer.", "created_at": "2023-09-25T14:47:23Z", "reply_type": "Acknowledgment", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 964, "fields": { "ticket": 422, "agent": 35, "reply_text": "The appointment was refunded after a manual check.", "created_at": "2023-05-12T12:15:27Z", "reply_type": "Follow-up", "response_time_minutes": 71 } }, { "model": "app.reply", "pk": 965, "fields": { "ticket": 402, "agent": 13, "reply_text": "The invoice was rescheduled — standard case, no further action.", "created_at": "2023-10-19T06:13:32Z", "reply_type": "Acknowledgment", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 966, "fields": { "ticket": 8, "agent": 29, "reply_text": "The booking was confirmed after a repeat check.", "created_at": "2023-03-17T12:23:21Z", "reply_type": "Follow-up", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 967, "fields": { "ticket": 75, "agent": 32, "reply_text": "A partial follow-up: the order was processed.", "created_at": "2023-01-28T10:18:32Z", "reply_type": "Follow-up", "response_time_minutes": 81 } }, { "model": "app.reply", "pk": 968, "fields": { "ticket": 309, "agent": 36, "reply_text": "No response from the supplier, so the invoice was cancelled.", "created_at": "2023-10-19T22:43:17Z", "reply_type": "Acknowledgment", "response_time_minutes": 66 } }, { "model": "app.reply", "pk": 969, "fields": { "ticket": 275, "agent": 48, "reply_text": "A late follow-up: the delivery was cancelled.", "created_at": "2023-01-11T19:56:50Z", "reply_type": "Acknowledgment", "response_time_minutes": 57 } }, { "model": "app.reply", "pk": 970, "fields": { "ticket": 233, "agent": 35, "reply_text": "A standard order was completed the same day.", "created_at": "2023-02-06T08:19:00Z", "reply_type": "Resolution", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 971, "fields": { "ticket": 350, "agent": 40, "reply_text": "The courier reported a standard issue; the refund was updated.", "created_at": "2023-07-05T19:52:26Z", "reply_type": "Resolution", "response_time_minutes": 48 } }, { "model": "app.reply", "pk": 972, "fields": { "ticket": 167, "agent": 42, "reply_text": "An incomplete claim was rejected the same day.", "created_at": "2023-02-17T17:21:46Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.reply", "pk": 973, "fields": { "ticket": 122, "agent": 48, "reply_text": "The document was reviewed after a minor check.", "created_at": "2023-11-01T17:27:23Z", "reply_type": "Resolution", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 974, "fields": { "ticket": 52, "agent": 38, "reply_text": "Flagged as late. The team refunded the delivery.", "created_at": "2023-08-07T16:20:10Z", "reply_type": "Resolution", "response_time_minutes": 36 } }, { "model": "app.reply", "pk": 975, "fields": { "ticket": 487, "agent": 6, "reply_text": "The transfer was rejected after a partial check.", "created_at": "2023-08-30T20:03:16Z", "reply_type": "Resolution", "response_time_minutes": 91 } }, { "model": "app.reply", "pk": 976, "fields": { "ticket": 321, "agent": 12, "reply_text": "An urgent follow-up: the shipment was resolved.", "created_at": "2023-10-21T13:09:06Z", "reply_type": "Acknowledgment", "response_time_minutes": 35 } }, { "model": "app.reply", "pk": 977, "fields": { "ticket": 257, "agent": 46, "reply_text": "A duplicate follow-up: the item was processed.", "created_at": "2023-12-10T12:01:22Z", "reply_type": "Resolution", "response_time_minutes": 41 } }, { "model": "app.reply", "pk": 978, "fields": { "ticket": 376, "agent": 32, "reply_text": "The order was completed after a late check.", "created_at": "2023-11-10T16:08:36Z", "reply_type": "Acknowledgment", "response_time_minutes": 65 } }, { "model": "app.reply", "pk": 979, "fields": { "ticket": 111, "agent": 8, "reply_text": "The delivery was updated after an automatic check.", "created_at": "2023-05-04T11:31:28Z", "reply_type": "Acknowledgment", "response_time_minutes": 79 } }, { "model": "app.reply", "pk": 980, "fields": { "ticket": 1, "agent": 17, "reply_text": "A duplicate order was rescheduled the same day.", "created_at": "2023-01-16T13:32:59Z", "reply_type": "Acknowledgment", "response_time_minutes": 90 } }, { "model": "app.reply", "pk": 981, "fields": { "ticket": 121, "agent": 12, "reply_text": "The transfer was rescheduled after a minor check.", "created_at": "2023-07-22T23:29:38Z", "reply_type": "Resolution", "response_time_minutes": 51 } }, { "model": "app.reply", "pk": 982, "fields": { "ticket": 248, "agent": 46, "reply_text": "The team asked for a change and the session was refunded.", "created_at": "2023-07-11T05:34:30Z", "reply_type": "Acknowledgment", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 983, "fields": { "ticket": 259, "agent": 4, "reply_text": "A duplicate session was rescheduled the same day.", "created_at": "2023-03-06T11:09:39Z", "reply_type": "Resolution", "response_time_minutes": 52 } }, { "model": "app.reply", "pk": 984, "fields": { "ticket": 452, "agent": 8, "reply_text": "The supplier reported an automatic issue; the invoice was replaced.", "created_at": "2023-11-09T08:44:45Z", "reply_type": "Resolution", "response_time_minutes": 78 } }, { "model": "app.reply", "pk": 985, "fields": { "ticket": 461, "agent": 22, "reply_text": "The delivery was approved — duplicate case, no further action.", "created_at": "2023-01-02T03:51:20Z", "reply_type": "Resolution", "response_time_minutes": 68 } }, { "model": "app.reply", "pk": 986, "fields": { "ticket": 217, "agent": 32, "reply_text": "A repeat order was rejected the same day.", "created_at": "2023-01-19T09:00:38Z", "reply_type": "Resolution", "response_time_minutes": 42 } }, { "model": "app.reply", "pk": 987, "fields": { "ticket": 484, "agent": 9, "reply_text": "Flagged as repeat. The courier escalated the booking.", "created_at": "2023-09-13T19:35:16Z", "reply_type": "Acknowledgment", "response_time_minutes": 43 } }, { "model": "app.reply", "pk": 988, "fields": { "ticket": 362, "agent": 42, "reply_text": "The appointment was replaced after a minor check.", "created_at": "2023-06-05T10:20:39Z", "reply_type": "Acknowledgment", "response_time_minutes": 95 } }, { "model": "app.reply", "pk": 989, "fields": { "ticket": 82, "agent": 21, "reply_text": "No response from the customer, so the report was reopened.", "created_at": "2023-06-17T17:09:39Z", "reply_type": "Acknowledgment", "response_time_minutes": 67 } }, { "model": "app.reply", "pk": 990, "fields": { "ticket": 447, "agent": 20, "reply_text": "Support asked for a change and the account was reopened.", "created_at": "2023-05-30T19:19:26Z", "reply_type": "Acknowledgment", "response_time_minutes": 80 } }, { "model": "app.reply", "pk": 991, "fields": { "ticket": 443, "agent": 46, "reply_text": "The shipment was reviewed after an automatic check.", "created_at": "2023-02-05T07:30:51Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 992, "fields": { "ticket": 399, "agent": 34, "reply_text": "Flagged as automatic. An operator escalated the shipment.", "created_at": "2023-04-25T08:16:29Z", "reply_type": "Resolution", "response_time_minutes": 76 } }, { "model": "app.reply", "pk": 993, "fields": { "ticket": 119, "agent": 12, "reply_text": "The booking was resolved following a duplicate review.", "created_at": "2023-11-13T19:57:15Z", "reply_type": "Resolution", "response_time_minutes": 50 } }, { "model": "app.reply", "pk": 994, "fields": { "ticket": 203, "agent": 43, "reply_text": "The account owner asked for a change and the record was reviewed.", "created_at": "2023-04-29T09:10:46Z", "reply_type": "Acknowledgment", "response_time_minutes": 61 } }, { "model": "app.reply", "pk": 995, "fields": { "ticket": 429, "agent": 25, "reply_text": "The account was reopened after an urgent check.", "created_at": "2023-08-02T14:06:55Z", "reply_type": "Resolution", "response_time_minutes": 83 } }, { "model": "app.reply", "pk": 996, "fields": { "ticket": 106, "agent": 39, "reply_text": "The account was reopened following a partial review.", "created_at": "2023-04-14T18:34:50Z", "reply_type": "Follow-up", "response_time_minutes": 69 } }, { "model": "app.reply", "pk": 997, "fields": { "ticket": 470, "agent": 32, "reply_text": "No response from the courier, so the account was updated.", "created_at": "2023-07-14T09:13:12Z", "reply_type": "Acknowledgment", "response_time_minutes": 63 } }, { "model": "app.reply", "pk": 998, "fields": { "ticket": 86, "agent": 50, "reply_text": "Flagged as manual. The team processed the ticket.", "created_at": "2023-05-06T21:56:40Z", "reply_type": "Follow-up", "response_time_minutes": 53 } }, { "model": "app.reply", "pk": 999, "fields": { "ticket": 472, "agent": 22, "reply_text": "The reviewer asked for a change and the shipment was processed.", "created_at": "2023-12-29T15:51:49Z", "reply_type": "Follow-up", "response_time_minutes": 89 } }, { "model": "app.reply", "pk": 1000, "fields": { "ticket": 312, "agent": 1, "reply_text": "An incomplete follow-up: the shipment was updated.", "created_at": "2023-06-18T20:07:34Z", "reply_type": "Acknowledgment", "response_time_minutes": 44 } }, { "model": "app.satisfactionscore", "pk": 1, "fields": { "ticket": 446, "score": 4, "comment": "Flagged as partial. The supplier reopened the account.", "created_at": "2023-11-03T17:25:34Z" } }, { "model": "app.satisfactionscore", "pk": 2, "fields": { "ticket": 260, "score": 2, "comment": "A repeat follow-up: the order was approved.", "created_at": "2023-09-13T10:22:07Z" } }, { "model": "app.satisfactionscore", "pk": 3, "fields": { "ticket": 379, "score": 1, "comment": "The delivery was cancelled following a minor review.", "created_at": "2023-11-24T17:16:02Z" } }, { "model": "app.satisfactionscore", "pk": 4, "fields": { "ticket": 449, "score": 4, "comment": "No response from the courier, so the refund was refunded.", "created_at": "2023-09-14T11:58:33Z" } }, { "model": "app.satisfactionscore", "pk": 5, "fields": { "ticket": 354, "score": 5, "comment": "The reviewer confirmed the details and the delivery was processed.", "created_at": "2023-01-30T13:56:58Z" } }, { "model": "app.satisfactionscore", "pk": 6, "fields": { "ticket": 158, "score": 1, "comment": "No response from an operator, so the report was confirmed.", "created_at": "2023-05-04T16:18:20Z" } }, { "model": "app.satisfactionscore", "pk": 7, "fields": { "ticket": 276, "score": 5, "comment": "The report was reviewed after an automatic check.", "created_at": "2023-08-21T18:05:07Z" } }, { "model": "app.satisfactionscore", "pk": 8, "fields": { "ticket": 365, "score": 4, "comment": "Flagged as unusual. The team updated the appointment.", "created_at": "2023-06-15T21:15:23Z" } }, { "model": "app.satisfactionscore", "pk": 9, "fields": { "ticket": 498, "score": 4, "comment": "A duplicate follow-up: the transfer was rejected.", "created_at": "2023-12-03T11:11:53Z" } }, { "model": "app.satisfactionscore", "pk": 10, "fields": { "ticket": 47, "score": 4, "comment": "An urgent session was reopened the same day.", "created_at": "2023-04-10T15:20:12Z" } }, { "model": "app.satisfactionscore", "pk": 11, "fields": { "ticket": 43, "score": 5, "comment": "An unusual follow-up: the ticket was closed.", "created_at": "2023-07-22T15:29:58Z" } }, { "model": "app.satisfactionscore", "pk": 12, "fields": { "ticket": 324, "score": 2, "comment": "The invoice was updated following an urgent review.", "created_at": "2023-02-24T10:30:08Z" } }, { "model": "app.satisfactionscore", "pk": 13, "fields": { "ticket": 449, "score": 4, "comment": "The booking was confirmed — partial case, no further action.", "created_at": "2023-04-14T19:19:43Z" } }, { "model": "app.satisfactionscore", "pk": 14, "fields": { "ticket": 373, "score": 3, "comment": "A manual follow-up: the shipment was cancelled.", "created_at": "2023-04-28T04:18:39Z" } }, { "model": "app.satisfactionscore", "pk": 15, "fields": { "ticket": 178, "score": 4, "comment": "A routine follow-up: the record was delayed.", "created_at": "2023-04-09T08:20:21Z" } }, { "model": "app.satisfactionscore", "pk": 16, "fields": { "ticket": 190, "score": 3, "comment": "The item was completed after a manual check.", "created_at": "2023-11-29T18:55:34Z" } }, { "model": "app.satisfactionscore", "pk": 17, "fields": { "ticket": 147, "score": 4, "comment": "The account owner reported a routine issue; the report was updated.", "created_at": "2023-10-09T08:19:19Z" } }, { "model": "app.satisfactionscore", "pk": 18, "fields": { "ticket": 149, "score": 2, "comment": "A standard item was resolved the same day.", "created_at": "2023-10-27T12:52:01Z" } }, { "model": "app.satisfactionscore", "pk": 19, "fields": { "ticket": 281, "score": 5, "comment": "The customer asked for a change and the item was closed.", "created_at": "2023-07-02T14:48:47Z" } }, { "model": "app.satisfactionscore", "pk": 20, "fields": { "ticket": 135, "score": 5, "comment": "No response from the team, so the order was replaced.", "created_at": "2023-04-08T08:01:48Z" } }, { "model": "app.satisfactionscore", "pk": 21, "fields": { "ticket": 281, "score": 1, "comment": "A manual claim was confirmed the same day.", "created_at": "2023-10-11T23:14:54Z" } }, { "model": "app.satisfactionscore", "pk": 22, "fields": { "ticket": 494, "score": 5, "comment": "The payment was closed following a late review.", "created_at": "2023-09-22T11:13:54Z" } }, { "model": "app.satisfactionscore", "pk": 23, "fields": { "ticket": 143, "score": 5, "comment": "The account was delayed after an urgent check.", "created_at": "2023-09-18T10:29:48Z" } }, { "model": "app.satisfactionscore", "pk": 24, "fields": { "ticket": 338, "score": 4, "comment": "No response from the supplier, so the ticket was rescheduled.", "created_at": "2023-10-16T10:04:07Z" } }, { "model": "app.satisfactionscore", "pk": 25, "fields": { "ticket": 345, "score": 2, "comment": null, "created_at": "2023-07-28T19:31:21Z" } }, { "model": "app.satisfactionscore", "pk": 26, "fields": { "ticket": 291, "score": 3, "comment": "The appointment was rejected — automatic case, no further action.", "created_at": "2023-11-15T10:54:29Z" } }, { "model": "app.satisfactionscore", "pk": 27, "fields": { "ticket": 155, "score": 4, "comment": "The refund was cancelled — duplicate case, no further action.", "created_at": "2023-03-22T23:35:20Z" } }, { "model": "app.satisfactionscore", "pk": 28, "fields": { "ticket": 145, "score": 5, "comment": "The supplier confirmed the details and the invoice was confirmed.", "created_at": "2023-03-16T12:09:01Z" } }, { "model": "app.satisfactionscore", "pk": 29, "fields": { "ticket": 266, "score": 2, "comment": "The account was completed — duplicate case, no further action.", "created_at": "2023-06-05T20:24:44Z" } }, { "model": "app.satisfactionscore", "pk": 30, "fields": { "ticket": 81, "score": 4, "comment": "An unusual follow-up: the payment was replaced.", "created_at": "2023-02-22T20:47:57Z" } }, { "model": "app.satisfactionscore", "pk": 31, "fields": { "ticket": 255, "score": 2, "comment": "Support confirmed the details and the report was cancelled.", "created_at": "2023-12-14T20:16:14Z" } }, { "model": "app.satisfactionscore", "pk": 32, "fields": { "ticket": 454, "score": 5, "comment": "An unusual follow-up: the request was reviewed.", "created_at": "2023-06-24T17:21:32Z" } }, { "model": "app.satisfactionscore", "pk": 33, "fields": { "ticket": 266, "score": 4, "comment": "An operator reported an automatic issue; the payment was processed.", "created_at": "2023-09-02T20:20:30Z" } }, { "model": "app.satisfactionscore", "pk": 34, "fields": { "ticket": 296, "score": 3, "comment": "A late record was reopened the same day.", "created_at": "2023-03-10T12:14:26Z" } }, { "model": "app.satisfactionscore", "pk": 35, "fields": { "ticket": 462, "score": 5, "comment": null, "created_at": "2023-05-04T09:39:31Z" } }, { "model": "app.satisfactionscore", "pk": 36, "fields": { "ticket": 263, "score": 2, "comment": null, "created_at": "2023-05-12T16:35:33Z" } }, { "model": "app.satisfactionscore", "pk": 37, "fields": { "ticket": 108, "score": 5, "comment": "The account owner asked for a change and the report was rescheduled.", "created_at": "2023-01-23T12:42:03Z" } }, { "model": "app.satisfactionscore", "pk": 38, "fields": { "ticket": 488, "score": 5, "comment": "An urgent delivery was rescheduled the same day.", "created_at": "2023-03-19T16:11:29Z" } }, { "model": "app.satisfactionscore", "pk": 39, "fields": { "ticket": 444, "score": 5, "comment": "No response from the courier, so the item was updated.", "created_at": "2023-01-16T13:40:41Z" } }, { "model": "app.satisfactionscore", "pk": 40, "fields": { "ticket": 108, "score": 2, "comment": "No response from the customer, so the transfer was processed.", "created_at": "2023-05-15T09:00:37Z" } }, { "model": "app.satisfactionscore", "pk": 41, "fields": { "ticket": 145, "score": 5, "comment": null, "created_at": "2023-09-07T09:43:01Z" } }, { "model": "app.satisfactionscore", "pk": 42, "fields": { "ticket": 367, "score": 4, "comment": "The customer confirmed the details and the session was reopened.", "created_at": "2023-11-06T09:09:12Z" } }, { "model": "app.satisfactionscore", "pk": 43, "fields": { "ticket": 1, "score": 1, "comment": null, "created_at": "2023-09-29T19:46:16Z" } }, { "model": "app.satisfactionscore", "pk": 44, "fields": { "ticket": 88, "score": 4, "comment": "The team reported a minor issue; the item was closed.", "created_at": "2023-12-08T20:36:59Z" } }, { "model": "app.satisfactionscore", "pk": 45, "fields": { "ticket": 29, "score": 4, "comment": "The shipment was rescheduled after a minor check.", "created_at": "2023-07-13T22:26:34Z" } }, { "model": "app.satisfactionscore", "pk": 46, "fields": { "ticket": 202, "score": 3, "comment": "The shipment was cancelled — duplicate case, no further action.", "created_at": "2023-11-03T07:31:18Z" } }, { "model": "app.satisfactionscore", "pk": 47, "fields": { "ticket": 139, "score": 4, "comment": "The booking was updated — routine case, no further action.", "created_at": "2023-09-20T08:35:49Z" } }, { "model": "app.satisfactionscore", "pk": 48, "fields": { "ticket": 9, "score": 3, "comment": "Flagged as repeat. The customer completed the item.", "created_at": "2023-04-20T12:17:04Z" } }, { "model": "app.satisfactionscore", "pk": 49, "fields": { "ticket": 345, "score": 1, "comment": "Flagged as manual. The account owner reviewed the request.", "created_at": "2023-07-16T17:57:22Z" } }, { "model": "app.satisfactionscore", "pk": 50, "fields": { "ticket": 391, "score": 5, "comment": "Flagged as duplicate. The account owner resolved the request.", "created_at": "2023-07-02T20:32:44Z" } }, { "model": "app.satisfactionscore", "pk": 51, "fields": { "ticket": 294, "score": 4, "comment": "The account owner asked for a change and the claim was confirmed.", "created_at": "2023-04-08T08:40:18Z" } }, { "model": "app.satisfactionscore", "pk": 52, "fields": { "ticket": 474, "score": 4, "comment": "The appointment was confirmed after a manual check.", "created_at": "2023-09-15T00:36:44Z" } }, { "model": "app.satisfactionscore", "pk": 53, "fields": { "ticket": 444, "score": 1, "comment": "No response from the customer, so the record was delayed.", "created_at": "2023-12-14T03:54:25Z" } }, { "model": "app.satisfactionscore", "pk": 54, "fields": { "ticket": 469, "score": 5, "comment": "The refund was rescheduled after an urgent check.", "created_at": "2023-02-17T19:12:06Z" } }, { "model": "app.satisfactionscore", "pk": 55, "fields": { "ticket": 179, "score": 4, "comment": "The report was rejected after an incomplete check.", "created_at": "2023-12-14T19:07:47Z" } }, { "model": "app.satisfactionscore", "pk": 56, "fields": { "ticket": 392, "score": 3, "comment": "An incomplete follow-up: the refund was replaced.", "created_at": "2023-03-11T18:18:03Z" } }, { "model": "app.satisfactionscore", "pk": 57, "fields": { "ticket": 45, "score": 5, "comment": "The transfer was updated following an unusual review.", "created_at": "2023-08-17T18:44:08Z" } }, { "model": "app.satisfactionscore", "pk": 58, "fields": { "ticket": 424, "score": 5, "comment": "An operator asked for a change and the record was rejected.", "created_at": "2023-09-14T08:45:19Z" } }, { "model": "app.satisfactionscore", "pk": 59, "fields": { "ticket": 411, "score": 5, "comment": "The document was escalated — repeat case, no further action.", "created_at": "2023-01-21T17:37:15Z" } }, { "model": "app.satisfactionscore", "pk": 60, "fields": { "ticket": 168, "score": 5, "comment": "Flagged as partial. The courier rescheduled the ticket.", "created_at": "2023-08-12T16:06:22Z" } }, { "model": "app.satisfactionscore", "pk": 61, "fields": { "ticket": 291, "score": 5, "comment": "The reviewer reported an unusual issue; the record was closed.", "created_at": "2023-12-01T16:45:15Z" } }, { "model": "app.satisfactionscore", "pk": 62, "fields": { "ticket": 234, "score": 4, "comment": "An urgent invoice was updated the same day.", "created_at": "2023-06-20T16:26:47Z" } }, { "model": "app.satisfactionscore", "pk": 63, "fields": { "ticket": 30, "score": 5, "comment": "A standard payment was updated the same day.", "created_at": "2023-07-02T21:06:22Z" } }, { "model": "app.satisfactionscore", "pk": 64, "fields": { "ticket": 189, "score": 5, "comment": "No response from the team, so the delivery was approved.", "created_at": "2023-12-14T15:24:15Z" } }, { "model": "app.satisfactionscore", "pk": 65, "fields": { "ticket": 26, "score": 4, "comment": "The account was rescheduled after a routine check.", "created_at": "2023-10-14T16:42:46Z" } }, { "model": "app.satisfactionscore", "pk": 66, "fields": { "ticket": 79, "score": 2, "comment": "The refund was reviewed following a routine review.", "created_at": "2023-07-19T19:53:41Z" } }, { "model": "app.satisfactionscore", "pk": 67, "fields": { "ticket": 6, "score": 2, "comment": "The order was rejected — standard case, no further action.", "created_at": "2023-07-09T12:33:56Z" } }, { "model": "app.satisfactionscore", "pk": 68, "fields": { "ticket": 149, "score": 5, "comment": "An unusual follow-up: the report was completed.", "created_at": "2023-02-08T07:30:03Z" } }, { "model": "app.satisfactionscore", "pk": 69, "fields": { "ticket": 482, "score": 5, "comment": "No response from the team, so the order was processed.", "created_at": "2023-08-22T10:41:07Z" } }, { "model": "app.satisfactionscore", "pk": 70, "fields": { "ticket": 238, "score": 3, "comment": "The account was escalated after a partial check.", "created_at": "2023-05-25T11:44:07Z" } }, { "model": "app.satisfactionscore", "pk": 71, "fields": { "ticket": 427, "score": 4, "comment": "Flagged as incomplete. The reviewer closed the item.", "created_at": "2023-08-03T07:58:42Z" } }, { "model": "app.satisfactionscore", "pk": 72, "fields": { "ticket": 392, "score": 4, "comment": "The supplier reported a standard issue; the document was cancelled.", "created_at": "2023-07-23T08:46:44Z" } }, { "model": "app.satisfactionscore", "pk": 73, "fields": { "ticket": 310, "score": 2, "comment": "Flagged as incomplete. The customer reopened the booking.", "created_at": "2023-12-17T16:29:30Z" } }, { "model": "app.satisfactionscore", "pk": 74, "fields": { "ticket": 403, "score": 5, "comment": "The delivery was updated — duplicate case, no further action.", "created_at": "2023-01-12T16:54:31Z" } }, { "model": "app.satisfactionscore", "pk": 75, "fields": { "ticket": 484, "score": 3, "comment": null, "created_at": "2023-11-09T12:13:47Z" } }, { "model": "app.satisfactionscore", "pk": 76, "fields": { "ticket": 92, "score": 2, "comment": "A repeat follow-up: the delivery was confirmed.", "created_at": "2023-03-18T20:45:20Z" } }, { "model": "app.satisfactionscore", "pk": 77, "fields": { "ticket": 408, "score": 2, "comment": "The document was processed after an automatic check.", "created_at": "2023-01-21T09:41:00Z" } }, { "model": "app.satisfactionscore", "pk": 78, "fields": { "ticket": 55, "score": 3, "comment": "A minor follow-up: the transfer was updated.", "created_at": "2023-02-09T17:39:25Z" } }, { "model": "app.satisfactionscore", "pk": 79, "fields": { "ticket": 96, "score": 5, "comment": "The reviewer reported a duplicate issue; the appointment was completed.", "created_at": "2023-04-11T18:38:43Z" } }, { "model": "app.satisfactionscore", "pk": 80, "fields": { "ticket": 37, "score": 2, "comment": "Flagged as partial. The reviewer confirmed the transfer.", "created_at": "2023-01-23T19:09:55Z" } }, { "model": "app.satisfactionscore", "pk": 81, "fields": { "ticket": 330, "score": 4, "comment": "The supplier reported an automatic issue; the item was cancelled.", "created_at": "2023-06-15T19:44:34Z" } }, { "model": "app.satisfactionscore", "pk": 82, "fields": { "ticket": 475, "score": 4, "comment": "The supplier reported a routine issue; the document was confirmed.", "created_at": "2023-06-12T22:57:49Z" } }, { "model": "app.satisfactionscore", "pk": 83, "fields": { "ticket": 390, "score": 2, "comment": "The appointment was updated after a partial check.", "created_at": "2023-10-01T15:38:11Z" } }, { "model": "app.satisfactionscore", "pk": 84, "fields": { "ticket": 347, "score": 5, "comment": null, "created_at": "2023-01-19T15:49:14Z" } }, { "model": "app.satisfactionscore", "pk": 85, "fields": { "ticket": 200, "score": 2, "comment": "The request was escalated after a duplicate check.", "created_at": "2023-07-20T15:27:30Z" } }, { "model": "app.satisfactionscore", "pk": 86, "fields": { "ticket": 200, "score": 4, "comment": "A duplicate follow-up: the shipment was processed.", "created_at": "2023-08-14T10:53:55Z" } }, { "model": "app.satisfactionscore", "pk": 87, "fields": { "ticket": 204, "score": 4, "comment": "An operator asked for a change and the appointment was confirmed.", "created_at": "2023-06-26T22:14:04Z" } }, { "model": "app.satisfactionscore", "pk": 88, "fields": { "ticket": 96, "score": 4, "comment": "The order was reopened after a duplicate check.", "created_at": "2023-04-20T16:52:40Z" } }, { "model": "app.satisfactionscore", "pk": 89, "fields": { "ticket": 78, "score": 5, "comment": "Flagged as unusual. The account owner cancelled the document.", "created_at": "2023-01-14T15:06:49Z" } }, { "model": "app.satisfactionscore", "pk": 90, "fields": { "ticket": 474, "score": 2, "comment": "An operator reported an urgent issue; the record was reviewed.", "created_at": "2023-10-10T01:06:28Z" } }, { "model": "app.satisfactionscore", "pk": 91, "fields": { "ticket": 79, "score": 5, "comment": "No response from the team, so the document was refunded.", "created_at": "2023-05-28T17:41:17Z" } }, { "model": "app.satisfactionscore", "pk": 92, "fields": { "ticket": 264, "score": 5, "comment": "The account owner confirmed the details and the account was updated.", "created_at": "2023-03-05T19:40:51Z" } }, { "model": "app.satisfactionscore", "pk": 93, "fields": { "ticket": 283, "score": 4, "comment": null, "created_at": "2023-12-14T14:36:08Z" } }, { "model": "app.satisfactionscore", "pk": 94, "fields": { "ticket": 89, "score": 4, "comment": "The customer confirmed the details and the invoice was closed.", "created_at": "2023-05-31T12:27:46Z" } }, { "model": "app.satisfactionscore", "pk": 95, "fields": { "ticket": 236, "score": 4, "comment": "The request was confirmed following a repeat review.", "created_at": "2023-09-28T14:35:31Z" } }, { "model": "app.satisfactionscore", "pk": 96, "fields": { "ticket": 91, "score": 3, "comment": "An unusual item was approved the same day.", "created_at": "2023-08-14T19:52:30Z" } }, { "model": "app.satisfactionscore", "pk": 97, "fields": { "ticket": 173, "score": 3, "comment": "Flagged as unusual. The account owner refunded the report.", "created_at": "2023-03-07T19:48:00Z" } }, { "model": "app.satisfactionscore", "pk": 98, "fields": { "ticket": 179, "score": 5, "comment": "The courier reported an incomplete issue; the session was replaced.", "created_at": "2023-08-27T20:15:06Z" } }, { "model": "app.satisfactionscore", "pk": 99, "fields": { "ticket": 465, "score": 5, "comment": "The customer confirmed the details and the item was processed.", "created_at": "2023-03-30T19:13:11Z" } }, { "model": "app.satisfactionscore", "pk": 100, "fields": { "ticket": 141, "score": 5, "comment": "No response from the account owner, so the shipment was updated.", "created_at": "2023-06-17T21:20:34Z" } }, { "model": "app.satisfactionscore", "pk": 101, "fields": { "ticket": 114, "score": 5, "comment": "No response from the customer, so the booking was completed.", "created_at": "2023-06-09T09:53:04Z" } }, { "model": "app.satisfactionscore", "pk": 102, "fields": { "ticket": 268, "score": 5, "comment": "The delivery was reopened following a standard review.", "created_at": "2023-09-11T06:17:34Z" } }, { "model": "app.satisfactionscore", "pk": 103, "fields": { "ticket": 403, "score": 4, "comment": "The reviewer confirmed the details and the refund was refunded.", "created_at": "2023-04-28T19:04:36Z" } }, { "model": "app.satisfactionscore", "pk": 104, "fields": { "ticket": 170, "score": 3, "comment": "The shipment was updated — routine case, no further action.", "created_at": "2023-02-28T20:19:22Z" } }, { "model": "app.satisfactionscore", "pk": 105, "fields": { "ticket": 163, "score": 5, "comment": "The team reported an automatic issue; the refund was resolved.", "created_at": "2023-12-27T23:15:10Z" } }, { "model": "app.satisfactionscore", "pk": 106, "fields": { "ticket": 425, "score": 5, "comment": "The delivery was replaced — late case, no further action.", "created_at": "2023-01-05T22:09:59Z" } }, { "model": "app.satisfactionscore", "pk": 107, "fields": { "ticket": 497, "score": 5, "comment": "A minor follow-up: the request was refunded.", "created_at": "2023-10-28T13:58:09Z" } }, { "model": "app.satisfactionscore", "pk": 108, "fields": { "ticket": 221, "score": 3, "comment": "The item was closed following a minor review.", "created_at": "2023-10-14T16:05:42Z" } }, { "model": "app.satisfactionscore", "pk": 109, "fields": { "ticket": 191, "score": 5, "comment": "The document was confirmed following a late review.", "created_at": "2023-01-23T14:04:17Z" } }, { "model": "app.satisfactionscore", "pk": 110, "fields": { "ticket": 107, "score": 3, "comment": "An operator asked for a change and the payment was replaced.", "created_at": "2023-08-08T17:21:08Z" } }, { "model": "app.satisfactionscore", "pk": 111, "fields": { "ticket": 469, "score": 4, "comment": "The appointment was reviewed — urgent case, no further action.", "created_at": "2023-03-17T13:12:26Z" } }, { "model": "app.satisfactionscore", "pk": 112, "fields": { "ticket": 145, "score": 5, "comment": "The shipment was delayed — manual case, no further action.", "created_at": "2023-05-06T01:27:16Z" } }, { "model": "app.satisfactionscore", "pk": 113, "fields": { "ticket": 392, "score": 3, "comment": "A repeat account was closed the same day.", "created_at": "2023-05-23T13:24:39Z" } }, { "model": "app.satisfactionscore", "pk": 114, "fields": { "ticket": 83, "score": 2, "comment": null, "created_at": "2023-10-05T16:50:40Z" } }, { "model": "app.satisfactionscore", "pk": 115, "fields": { "ticket": 47, "score": 5, "comment": "Flagged as duplicate. The reviewer reopened the record.", "created_at": "2023-05-16T11:23:27Z" } }, { "model": "app.satisfactionscore", "pk": 116, "fields": { "ticket": 122, "score": 3, "comment": "The item was confirmed after an urgent check.", "created_at": "2023-10-07T12:48:19Z" } }, { "model": "app.satisfactionscore", "pk": 117, "fields": { "ticket": 74, "score": 3, "comment": "The record was replaced after a manual check.", "created_at": "2023-05-22T10:45:21Z" } }, { "model": "app.satisfactionscore", "pk": 118, "fields": { "ticket": 295, "score": 4, "comment": "An unusual claim was reopened the same day.", "created_at": "2023-02-04T15:22:23Z" } }, { "model": "app.satisfactionscore", "pk": 119, "fields": { "ticket": 144, "score": 3, "comment": "The payment was replaced — urgent case, no further action.", "created_at": "2023-06-12T18:06:27Z" } }, { "model": "app.satisfactionscore", "pk": 120, "fields": { "ticket": 458, "score": 5, "comment": "The session was confirmed after a standard check.", "created_at": "2023-02-24T15:00:22Z" } }, { "model": "app.satisfactionscore", "pk": 121, "fields": { "ticket": 420, "score": 5, "comment": "A late claim was updated the same day.", "created_at": "2023-10-19T16:42:42Z" } }, { "model": "app.satisfactionscore", "pk": 122, "fields": { "ticket": 441, "score": 5, "comment": "No response from the customer, so the claim was refunded.", "created_at": "2023-03-05T15:13:27Z" } }, { "model": "app.satisfactionscore", "pk": 123, "fields": { "ticket": 445, "score": 3, "comment": "An operator reported an urgent issue; the claim was approved.", "created_at": "2023-10-17T08:08:43Z" } }, { "model": "app.satisfactionscore", "pk": 124, "fields": { "ticket": 74, "score": 2, "comment": "The ticket was processed after a partial check.", "created_at": "2023-12-29T10:06:39Z" } }, { "model": "app.satisfactionscore", "pk": 125, "fields": { "ticket": 107, "score": 5, "comment": "A routine shipment was escalated the same day.", "created_at": "2023-06-08T08:58:50Z" } }, { "model": "app.satisfactionscore", "pk": 126, "fields": { "ticket": 313, "score": 4, "comment": "A partial follow-up: the refund was rejected.", "created_at": "2023-06-01T00:28:15Z" } }, { "model": "app.satisfactionscore", "pk": 127, "fields": { "ticket": 432, "score": 5, "comment": "An urgent follow-up: the booking was resolved.", "created_at": "2023-10-09T09:22:05Z" } }, { "model": "app.satisfactionscore", "pk": 128, "fields": { "ticket": 369, "score": 3, "comment": null, "created_at": "2023-02-10T11:53:31Z" } }, { "model": "app.satisfactionscore", "pk": 129, "fields": { "ticket": 5, "score": 4, "comment": "The transfer was completed following an unusual review.", "created_at": "2023-03-25T14:47:08Z" } }, { "model": "app.satisfactionscore", "pk": 130, "fields": { "ticket": 76, "score": 4, "comment": "The ticket was escalated — manual case, no further action.", "created_at": "2023-07-22T15:21:36Z" } }, { "model": "app.satisfactionscore", "pk": 131, "fields": { "ticket": 181, "score": 4, "comment": "The session was replaced — manual case, no further action.", "created_at": "2023-07-16T10:31:54Z" } }, { "model": "app.satisfactionscore", "pk": 132, "fields": { "ticket": 386, "score": 1, "comment": "The record was reviewed after a late check.", "created_at": "2023-04-25T18:14:10Z" } }, { "model": "app.satisfactionscore", "pk": 133, "fields": { "ticket": 203, "score": 1, "comment": "An automatic booking was updated the same day.", "created_at": "2023-07-13T14:11:39Z" } }, { "model": "app.satisfactionscore", "pk": 134, "fields": { "ticket": 484, "score": 5, "comment": "No response from support, so the account was completed.", "created_at": "2023-07-01T10:10:13Z" } }, { "model": "app.satisfactionscore", "pk": 135, "fields": { "ticket": 362, "score": 3, "comment": "The appointment was processed following a minor review.", "created_at": "2023-03-08T21:22:52Z" } }, { "model": "app.satisfactionscore", "pk": 136, "fields": { "ticket": 131, "score": 3, "comment": "The invoice was confirmed — partial case, no further action.", "created_at": "2023-11-24T14:10:56Z" } }, { "model": "app.satisfactionscore", "pk": 137, "fields": { "ticket": 327, "score": 4, "comment": "Flagged as minor. An operator closed the ticket.", "created_at": "2023-07-24T03:15:37Z" } }, { "model": "app.satisfactionscore", "pk": 138, "fields": { "ticket": 488, "score": 4, "comment": "The courier asked for a change and the delivery was closed.", "created_at": "2023-08-07T19:45:28Z" } }, { "model": "app.satisfactionscore", "pk": 139, "fields": { "ticket": 91, "score": 1, "comment": "An operator confirmed the details and the report was refunded.", "created_at": "2023-04-25T14:24:02Z" } }, { "model": "app.satisfactionscore", "pk": 140, "fields": { "ticket": 302, "score": 2, "comment": "The courier reported a standard issue; the claim was reviewed.", "created_at": "2023-08-24T13:59:40Z" } }, { "model": "app.satisfactionscore", "pk": 141, "fields": { "ticket": 305, "score": 5, "comment": "A routine follow-up: the claim was rejected.", "created_at": "2023-03-19T11:24:35Z" } }, { "model": "app.satisfactionscore", "pk": 142, "fields": { "ticket": 370, "score": 2, "comment": "Flagged as standard. The team refunded the booking.", "created_at": "2023-05-14T15:16:04Z" } }, { "model": "app.satisfactionscore", "pk": 143, "fields": { "ticket": 385, "score": 5, "comment": "An unusual follow-up: the appointment was replaced.", "created_at": "2023-09-29T12:44:53Z" } }, { "model": "app.satisfactionscore", "pk": 144, "fields": { "ticket": 250, "score": 5, "comment": "A late follow-up: the session was cancelled.", "created_at": "2023-05-24T21:54:10Z" } }, { "model": "app.satisfactionscore", "pk": 145, "fields": { "ticket": 499, "score": 5, "comment": "No response from the supplier, so the payment was processed.", "created_at": "2023-10-07T21:35:39Z" } }, { "model": "app.satisfactionscore", "pk": 146, "fields": { "ticket": 96, "score": 5, "comment": "The transfer was replaced — unusual case, no further action.", "created_at": "2023-05-26T15:37:41Z" } }, { "model": "app.satisfactionscore", "pk": 147, "fields": { "ticket": 288, "score": 5, "comment": "The reviewer asked for a change and the document was updated.", "created_at": "2023-11-12T18:30:13Z" } }, { "model": "app.satisfactionscore", "pk": 148, "fields": { "ticket": 158, "score": 5, "comment": "No response from the account owner, so the session was closed.", "created_at": "2023-04-26T20:15:52Z" } }, { "model": "app.satisfactionscore", "pk": 149, "fields": { "ticket": 3, "score": 4, "comment": "An unusual follow-up: the claim was delayed.", "created_at": "2023-07-26T12:53:43Z" } }, { "model": "app.satisfactionscore", "pk": 150, "fields": { "ticket": 72, "score": 3, "comment": "The booking was escalated after a repeat check.", "created_at": "2023-04-05T12:48:47Z" } }, { "model": "app.satisfactionscore", "pk": 151, "fields": { "ticket": 486, "score": 4, "comment": "The account owner reported a minor issue; the delivery was approved.", "created_at": "2023-01-03T04:16:08Z" } }, { "model": "app.satisfactionscore", "pk": 152, "fields": { "ticket": 455, "score": 4, "comment": "Flagged as duplicate. Support cancelled the ticket.", "created_at": "2023-09-01T09:46:01Z" } }, { "model": "app.satisfactionscore", "pk": 153, "fields": { "ticket": 1, "score": 5, "comment": "The delivery was approved — urgent case, no further action.", "created_at": "2023-03-12T16:40:27Z" } }, { "model": "app.satisfactionscore", "pk": 154, "fields": { "ticket": 82, "score": 5, "comment": "The invoice was resolved after an automatic check.", "created_at": "2023-12-31T22:27:52Z" } }, { "model": "app.satisfactionscore", "pk": 155, "fields": { "ticket": 471, "score": 3, "comment": "The courier asked for a change and the record was delayed.", "created_at": "2023-11-19T16:17:27Z" } }, { "model": "app.satisfactionscore", "pk": 156, "fields": { "ticket": 24, "score": 3, "comment": null, "created_at": "2023-11-16T19:21:43Z" } }, { "model": "app.satisfactionscore", "pk": 157, "fields": { "ticket": 285, "score": 3, "comment": "Support asked for a change and the booking was refunded.", "created_at": "2023-05-28T22:43:36Z" } }, { "model": "app.satisfactionscore", "pk": 158, "fields": { "ticket": 363, "score": 2, "comment": "The courier reported a manual issue; the session was replaced.", "created_at": "2023-04-09T18:04:55Z" } }, { "model": "app.satisfactionscore", "pk": 159, "fields": { "ticket": 187, "score": 4, "comment": null, "created_at": "2023-10-01T16:51:22Z" } }, { "model": "app.satisfactionscore", "pk": 160, "fields": { "ticket": 278, "score": 5, "comment": null, "created_at": "2023-05-23T22:38:21Z" } }, { "model": "app.satisfactionscore", "pk": 161, "fields": { "ticket": 428, "score": 2, "comment": null, "created_at": "2023-06-23T11:16:38Z" } }, { "model": "app.satisfactionscore", "pk": 162, "fields": { "ticket": 76, "score": 5, "comment": "An operator confirmed the details and the claim was escalated.", "created_at": "2023-03-22T19:22:18Z" } }, { "model": "app.satisfactionscore", "pk": 163, "fields": { "ticket": 72, "score": 1, "comment": "No response from the team, so the shipment was replaced.", "created_at": "2023-08-11T13:51:12Z" } }, { "model": "app.satisfactionscore", "pk": 164, "fields": { "ticket": 435, "score": 2, "comment": "No response from the account owner, so the session was closed.", "created_at": "2023-12-07T23:23:30Z" } }, { "model": "app.satisfactionscore", "pk": 165, "fields": { "ticket": 422, "score": 5, "comment": "The supplier asked for a change and the booking was delayed.", "created_at": "2023-04-29T19:37:38Z" } }, { "model": "app.satisfactionscore", "pk": 166, "fields": { "ticket": 2, "score": 5, "comment": "No response from support, so the invoice was updated.", "created_at": "2023-04-12T18:48:24Z" } }, { "model": "app.satisfactionscore", "pk": 167, "fields": { "ticket": 272, "score": 1, "comment": "An operator asked for a change and the record was reopened.", "created_at": "2023-08-07T21:33:58Z" } }, { "model": "app.satisfactionscore", "pk": 168, "fields": { "ticket": 44, "score": 4, "comment": "Flagged as incomplete. The customer completed the order.", "created_at": "2023-07-26T08:12:15Z" } }, { "model": "app.satisfactionscore", "pk": 169, "fields": { "ticket": 363, "score": 3, "comment": "No response from the account owner, so the payment was approved.", "created_at": "2023-11-28T08:13:39Z" } }, { "model": "app.satisfactionscore", "pk": 170, "fields": { "ticket": 500, "score": 5, "comment": "The team reported a manual issue; the shipment was reviewed.", "created_at": "2023-03-06T23:00:16Z" } }, { "model": "app.satisfactionscore", "pk": 171, "fields": { "ticket": 440, "score": 4, "comment": null, "created_at": "2023-11-24T11:20:04Z" } }, { "model": "app.satisfactionscore", "pk": 172, "fields": { "ticket": 475, "score": 5, "comment": "The customer confirmed the details and the order was refunded.", "created_at": "2023-09-08T21:00:11Z" } }, { "model": "app.satisfactionscore", "pk": 173, "fields": { "ticket": 267, "score": 3, "comment": "The refund was closed after an incomplete check.", "created_at": "2023-08-29T19:29:18Z" } }, { "model": "app.satisfactionscore", "pk": 174, "fields": { "ticket": 424, "score": 5, "comment": "No response from an operator, so the document was cancelled.", "created_at": "2023-12-17T19:03:24Z" } }, { "model": "app.satisfactionscore", "pk": 175, "fields": { "ticket": 83, "score": 5, "comment": "An unusual record was refunded the same day.", "created_at": "2023-08-03T16:48:22Z" } }, { "model": "app.satisfactionscore", "pk": 176, "fields": { "ticket": 349, "score": 5, "comment": "The session was updated following a manual review.", "created_at": "2023-03-14T22:04:32Z" } }, { "model": "app.satisfactionscore", "pk": 177, "fields": { "ticket": 105, "score": 2, "comment": "No response from support, so the transfer was updated.", "created_at": "2023-06-16T20:30:16Z" } }, { "model": "app.satisfactionscore", "pk": 178, "fields": { "ticket": 177, "score": 2, "comment": "The refund was delayed — standard case, no further action.", "created_at": "2023-09-02T11:34:30Z" } }, { "model": "app.satisfactionscore", "pk": 179, "fields": { "ticket": 475, "score": 5, "comment": "The customer asked for a change and the delivery was reviewed.", "created_at": "2023-08-31T19:54:09Z" } }, { "model": "app.satisfactionscore", "pk": 180, "fields": { "ticket": 464, "score": 5, "comment": "The delivery was reviewed after a routine check.", "created_at": "2023-04-15T21:39:09Z" } }, { "model": "app.satisfactionscore", "pk": 181, "fields": { "ticket": 414, "score": 1, "comment": "The claim was reopened after a standard check.", "created_at": "2023-10-27T14:39:21Z" } }, { "model": "app.satisfactionscore", "pk": 182, "fields": { "ticket": 376, "score": 1, "comment": "The request was rescheduled following an unusual review.", "created_at": "2023-01-19T01:15:47Z" } }, { "model": "app.satisfactionscore", "pk": 183, "fields": { "ticket": 144, "score": 5, "comment": "The account owner asked for a change and the account was rejected.", "created_at": "2023-01-19T18:26:43Z" } }, { "model": "app.satisfactionscore", "pk": 184, "fields": { "ticket": 204, "score": 5, "comment": "Flagged as minor. The courier approved the booking.", "created_at": "2023-12-07T20:20:22Z" } }, { "model": "app.satisfactionscore", "pk": 185, "fields": { "ticket": 421, "score": 4, "comment": "The claim was completed — duplicate case, no further action.", "created_at": "2023-06-05T20:47:32Z" } }, { "model": "app.satisfactionscore", "pk": 186, "fields": { "ticket": 145, "score": 4, "comment": "The session was cancelled after a manual check.", "created_at": "2023-06-06T14:31:39Z" } }, { "model": "app.satisfactionscore", "pk": 187, "fields": { "ticket": 128, "score": 5, "comment": "An operator confirmed the details and the appointment was cancelled.", "created_at": "2023-05-03T08:43:08Z" } }, { "model": "app.satisfactionscore", "pk": 188, "fields": { "ticket": 283, "score": 2, "comment": "The customer confirmed the details and the report was refunded.", "created_at": "2023-03-06T06:11:09Z" } }, { "model": "app.satisfactionscore", "pk": 189, "fields": { "ticket": 459, "score": 2, "comment": "The account owner reported an unusual issue; the report was processed.", "created_at": "2023-03-06T10:57:14Z" } }, { "model": "app.satisfactionscore", "pk": 190, "fields": { "ticket": 368, "score": 4, "comment": "The courier reported an automatic issue; the transfer was replaced.", "created_at": "2023-05-31T11:15:16Z" } }, { "model": "app.satisfactionscore", "pk": 191, "fields": { "ticket": 47, "score": 4, "comment": "The report was cancelled following a standard review.", "created_at": "2023-03-14T17:36:41Z" } }, { "model": "app.satisfactionscore", "pk": 192, "fields": { "ticket": 225, "score": 3, "comment": "Flagged as late. The reviewer completed the appointment.", "created_at": "2023-12-04T18:50:55Z" } }, { "model": "app.satisfactionscore", "pk": 193, "fields": { "ticket": 475, "score": 4, "comment": "The customer confirmed the details and the transfer was rejected.", "created_at": "2023-12-12T00:50:52Z" } }, { "model": "app.satisfactionscore", "pk": 194, "fields": { "ticket": 49, "score": 5, "comment": "Flagged as repeat. The account owner rejected the ticket.", "created_at": "2023-12-23T15:02:24Z" } }, { "model": "app.satisfactionscore", "pk": 195, "fields": { "ticket": 435, "score": 3, "comment": "An operator reported an incomplete issue; the delivery was processed.", "created_at": "2023-08-03T10:26:09Z" } }, { "model": "app.satisfactionscore", "pk": 196, "fields": { "ticket": 58, "score": 3, "comment": "The booking was delayed following an automatic review.", "created_at": "2023-12-15T15:12:58Z" } }, { "model": "app.satisfactionscore", "pk": 197, "fields": { "ticket": 369, "score": 4, "comment": "Flagged as duplicate. The team reopened the transfer.", "created_at": "2023-10-03T09:09:34Z" } }, { "model": "app.satisfactionscore", "pk": 198, "fields": { "ticket": 284, "score": 5, "comment": "Flagged as standard. The account owner rejected the session.", "created_at": "2023-10-21T20:40:14Z" } }, { "model": "app.satisfactionscore", "pk": 199, "fields": { "ticket": 385, "score": 5, "comment": "An operator confirmed the details and the document was escalated.", "created_at": "2023-11-24T13:38:00Z" } }, { "model": "app.satisfactionscore", "pk": 200, "fields": { "ticket": 184, "score": 5, "comment": "The order was delayed — routine case, no further action.", "created_at": "2023-03-25T18:56:15Z" } }, { "model": "app.satisfactionscore", "pk": 201, "fields": { "ticket": 108, "score": 4, "comment": "The delivery was resolved following an incomplete review.", "created_at": "2023-06-22T09:48:29Z" } }, { "model": "app.satisfactionscore", "pk": 202, "fields": { "ticket": 177, "score": 5, "comment": "The account was processed after a late check.", "created_at": "2023-06-29T17:48:03Z" } }, { "model": "app.satisfactionscore", "pk": 203, "fields": { "ticket": 417, "score": 4, "comment": "The reviewer confirmed the details and the refund was refunded.", "created_at": "2023-12-25T19:05:45Z" } }, { "model": "app.satisfactionscore", "pk": 204, "fields": { "ticket": 286, "score": 5, "comment": "Support reported a repeat issue; the transfer was reopened.", "created_at": "2023-12-04T20:08:41Z" } }, { "model": "app.satisfactionscore", "pk": 205, "fields": { "ticket": 430, "score": 4, "comment": "The team confirmed the details and the shipment was closed.", "created_at": "2023-07-06T17:50:31Z" } }, { "model": "app.satisfactionscore", "pk": 206, "fields": { "ticket": 331, "score": 3, "comment": "The ticket was reviewed following a duplicate review.", "created_at": "2023-02-08T18:42:22Z" } }, { "model": "app.satisfactionscore", "pk": 207, "fields": { "ticket": 373, "score": 2, "comment": "Support asked for a change and the refund was refunded.", "created_at": "2023-09-22T11:17:28Z" } }, { "model": "app.satisfactionscore", "pk": 208, "fields": { "ticket": 216, "score": 3, "comment": "The account owner asked for a change and the item was cancelled.", "created_at": "2023-12-18T14:42:35Z" } }, { "model": "app.satisfactionscore", "pk": 209, "fields": { "ticket": 412, "score": 4, "comment": "The session was closed after an urgent check.", "created_at": "2023-06-08T10:07:24Z" } }, { "model": "app.satisfactionscore", "pk": 210, "fields": { "ticket": 374, "score": 5, "comment": "No response from support, so the account was reviewed.", "created_at": "2023-02-15T21:09:32Z" } }, { "model": "app.satisfactionscore", "pk": 211, "fields": { "ticket": 52, "score": 2, "comment": "The booking was closed following a duplicate review.", "created_at": "2023-06-11T14:20:01Z" } }, { "model": "app.satisfactionscore", "pk": 212, "fields": { "ticket": 128, "score": 5, "comment": "An incomplete ticket was reviewed the same day.", "created_at": "2023-02-28T23:15:51Z" } }, { "model": "app.satisfactionscore", "pk": 213, "fields": { "ticket": 123, "score": 5, "comment": "An urgent document was reopened the same day.", "created_at": "2023-03-17T11:25:42Z" } }, { "model": "app.satisfactionscore", "pk": 214, "fields": { "ticket": 479, "score": 3, "comment": "The item was delayed after an incomplete check.", "created_at": "2023-09-10T20:16:25Z" } }, { "model": "app.satisfactionscore", "pk": 215, "fields": { "ticket": 115, "score": 2, "comment": "The reviewer reported a repeat issue; the item was updated.", "created_at": "2023-04-25T15:36:45Z" } }, { "model": "app.satisfactionscore", "pk": 216, "fields": { "ticket": 310, "score": 5, "comment": "A standard follow-up: the document was confirmed.", "created_at": "2023-07-06T16:06:12Z" } }, { "model": "app.satisfactionscore", "pk": 217, "fields": { "ticket": 133, "score": 2, "comment": "A manual follow-up: the report was replaced.", "created_at": "2023-06-20T10:55:31Z" } }, { "model": "app.satisfactionscore", "pk": 218, "fields": { "ticket": 96, "score": 4, "comment": "The reviewer confirmed the details and the document was processed.", "created_at": "2023-10-25T13:17:45Z" } }, { "model": "app.satisfactionscore", "pk": 219, "fields": { "ticket": 96, "score": 5, "comment": "The booking was refunded after an unusual check.", "created_at": "2023-07-07T16:29:44Z" } }, { "model": "app.satisfactionscore", "pk": 220, "fields": { "ticket": 182, "score": 5, "comment": "An automatic request was replaced the same day.", "created_at": "2023-06-30T17:25:11Z" } }, { "model": "app.satisfactionscore", "pk": 221, "fields": { "ticket": 149, "score": 5, "comment": "An incomplete delivery was reviewed the same day.", "created_at": "2023-09-05T15:03:59Z" } }, { "model": "app.satisfactionscore", "pk": 222, "fields": { "ticket": 78, "score": 5, "comment": null, "created_at": "2023-07-03T19:15:03Z" } }, { "model": "app.satisfactionscore", "pk": 223, "fields": { "ticket": 15, "score": 4, "comment": "A routine request was cancelled the same day.", "created_at": "2023-11-19T11:48:35Z" } }, { "model": "app.satisfactionscore", "pk": 224, "fields": { "ticket": 152, "score": 5, "comment": "No response from the customer, so the request was completed.", "created_at": "2023-10-21T12:16:38Z" } }, { "model": "app.satisfactionscore", "pk": 225, "fields": { "ticket": 385, "score": 5, "comment": "The shipment was resolved — automatic case, no further action.", "created_at": "2023-04-14T13:38:14Z" } }, { "model": "app.satisfactionscore", "pk": 226, "fields": { "ticket": 279, "score": 5, "comment": "An operator confirmed the details and the document was refunded.", "created_at": "2023-03-20T20:54:38Z" } }, { "model": "app.satisfactionscore", "pk": 227, "fields": { "ticket": 452, "score": 5, "comment": "The request was replaced — routine case, no further action.", "created_at": "2023-05-07T23:39:34Z" } }, { "model": "app.satisfactionscore", "pk": 228, "fields": { "ticket": 340, "score": 5, "comment": null, "created_at": "2023-12-30T20:31:46Z" } }, { "model": "app.satisfactionscore", "pk": 229, "fields": { "ticket": 311, "score": 5, "comment": "Flagged as repeat. An operator rescheduled the session.", "created_at": "2023-07-20T16:03:26Z" } }, { "model": "app.satisfactionscore", "pk": 230, "fields": { "ticket": 456, "score": 3, "comment": "No response from an operator, so the claim was closed.", "created_at": "2023-02-03T15:49:10Z" } }, { "model": "app.satisfactionscore", "pk": 231, "fields": { "ticket": 496, "score": 2, "comment": "Flagged as late. The account owner escalated the order.", "created_at": "2023-09-25T14:30:22Z" } }, { "model": "app.satisfactionscore", "pk": 232, "fields": { "ticket": 169, "score": 3, "comment": "The refund was resolved following a routine review.", "created_at": "2023-01-29T08:00:34Z" } }, { "model": "app.satisfactionscore", "pk": 233, "fields": { "ticket": 330, "score": 3, "comment": null, "created_at": "2023-03-20T20:42:17Z" } }, { "model": "app.satisfactionscore", "pk": 234, "fields": { "ticket": 22, "score": 3, "comment": "Flagged as urgent. The supplier reopened the delivery.", "created_at": "2023-04-04T20:56:46Z" } }, { "model": "app.satisfactionscore", "pk": 235, "fields": { "ticket": 313, "score": 4, "comment": null, "created_at": "2023-07-22T12:35:27Z" } }, { "model": "app.satisfactionscore", "pk": 236, "fields": { "ticket": 59, "score": 2, "comment": "The customer reported a minor issue; the claim was confirmed.", "created_at": "2023-07-05T20:01:19Z" } }, { "model": "app.satisfactionscore", "pk": 237, "fields": { "ticket": 451, "score": 5, "comment": "A routine transfer was completed the same day.", "created_at": "2023-08-08T13:45:11Z" } }, { "model": "app.satisfactionscore", "pk": 238, "fields": { "ticket": 276, "score": 3, "comment": "The supplier confirmed the details and the request was refunded.", "created_at": "2023-08-04T13:59:45Z" } }, { "model": "app.satisfactionscore", "pk": 239, "fields": { "ticket": 39, "score": 4, "comment": "No response from the team, so the ticket was resolved.", "created_at": "2023-01-17T20:45:19Z" } }, { "model": "app.satisfactionscore", "pk": 240, "fields": { "ticket": 406, "score": 5, "comment": "No response from the account owner, so the delivery was replaced.", "created_at": "2023-10-16T22:49:51Z" } }, { "model": "app.satisfactionscore", "pk": 241, "fields": { "ticket": 392, "score": 5, "comment": "The payment was escalated following an incomplete review.", "created_at": "2023-06-03T19:52:06Z" } }, { "model": "app.satisfactionscore", "pk": 242, "fields": { "ticket": 401, "score": 4, "comment": "The document was delayed following an incomplete review.", "created_at": "2023-02-03T13:53:22Z" } }, { "model": "app.satisfactionscore", "pk": 243, "fields": { "ticket": 444, "score": 4, "comment": null, "created_at": "2023-08-25T18:19:15Z" } }, { "model": "app.satisfactionscore", "pk": 244, "fields": { "ticket": 44, "score": 5, "comment": "Support reported a manual issue; the booking was cancelled.", "created_at": "2023-11-25T17:43:08Z" } }, { "model": "app.satisfactionscore", "pk": 245, "fields": { "ticket": 23, "score": 3, "comment": "The reviewer asked for a change and the transfer was delayed.", "created_at": "2023-07-27T11:03:59Z" } }, { "model": "app.satisfactionscore", "pk": 246, "fields": { "ticket": 53, "score": 3, "comment": "A routine follow-up: the payment was processed.", "created_at": "2023-02-03T11:21:55Z" } }, { "model": "app.satisfactionscore", "pk": 247, "fields": { "ticket": 415, "score": 3, "comment": "An incomplete transfer was reopened the same day.", "created_at": "2023-01-09T08:05:41Z" } }, { "model": "app.satisfactionscore", "pk": 248, "fields": { "ticket": 46, "score": 4, "comment": "The request was rejected — duplicate case, no further action.", "created_at": "2023-04-24T15:45:41Z" } }, { "model": "app.satisfactionscore", "pk": 249, "fields": { "ticket": 315, "score": 5, "comment": "No response from the team, so the record was replaced.", "created_at": "2023-09-28T14:05:44Z" } }, { "model": "app.satisfactionscore", "pk": 250, "fields": { "ticket": 451, "score": 3, "comment": "The supplier asked for a change and the shipment was resolved.", "created_at": "2023-02-06T19:04:51Z" } }, { "model": "app.satisfactionscore", "pk": 251, "fields": { "ticket": 74, "score": 2, "comment": "A duplicate follow-up: the request was processed.", "created_at": "2023-05-16T19:25:55Z" } }, { "model": "app.satisfactionscore", "pk": 252, "fields": { "ticket": 163, "score": 5, "comment": "The refund was resolved following a partial review.", "created_at": "2023-09-12T00:27:04Z" } }, { "model": "app.satisfactionscore", "pk": 253, "fields": { "ticket": 500, "score": 5, "comment": "The record was reopened — unusual case, no further action.", "created_at": "2023-07-27T09:36:29Z" } }, { "model": "app.satisfactionscore", "pk": 254, "fields": { "ticket": 186, "score": 3, "comment": "The reviewer asked for a change and the order was confirmed.", "created_at": "2023-12-15T12:50:09Z" } }, { "model": "app.satisfactionscore", "pk": 255, "fields": { "ticket": 134, "score": 5, "comment": "The account owner reported a routine issue; the refund was reviewed.", "created_at": "2023-12-03T18:20:22Z" } }, { "model": "app.satisfactionscore", "pk": 256, "fields": { "ticket": 216, "score": 5, "comment": "The request was rescheduled — late case, no further action.", "created_at": "2023-03-16T08:48:07Z" } }, { "model": "app.satisfactionscore", "pk": 257, "fields": { "ticket": 43, "score": 4, "comment": null, "created_at": "2023-05-14T19:27:02Z" } }, { "model": "app.satisfactionscore", "pk": 258, "fields": { "ticket": 345, "score": 3, "comment": "The reviewer reported an incomplete issue; the request was closed.", "created_at": "2023-01-07T10:21:23Z" } }, { "model": "app.satisfactionscore", "pk": 259, "fields": { "ticket": 300, "score": 2, "comment": "The invoice was processed — urgent case, no further action.", "created_at": "2023-12-22T18:20:44Z" } }, { "model": "app.satisfactionscore", "pk": 260, "fields": { "ticket": 14, "score": 5, "comment": "A standard refund was completed the same day.", "created_at": "2023-01-09T11:13:28Z" } }, { "model": "app.satisfactionscore", "pk": 261, "fields": { "ticket": 178, "score": 2, "comment": "The delivery was reopened after a manual check.", "created_at": "2023-10-08T11:58:51Z" } }, { "model": "app.satisfactionscore", "pk": 262, "fields": { "ticket": 412, "score": 5, "comment": "Flagged as late. The courier cancelled the refund.", "created_at": "2023-06-01T10:50:22Z" } }, { "model": "app.satisfactionscore", "pk": 263, "fields": { "ticket": 317, "score": 3, "comment": "The record was approved after an urgent check.", "created_at": "2023-11-27T19:12:53Z" } }, { "model": "app.satisfactionscore", "pk": 264, "fields": { "ticket": 366, "score": 4, "comment": "Support confirmed the details and the refund was replaced.", "created_at": "2023-10-01T14:04:20Z" } }, { "model": "app.satisfactionscore", "pk": 265, "fields": { "ticket": 468, "score": 5, "comment": "The shipment was approved — incomplete case, no further action.", "created_at": "2023-02-01T09:57:16Z" } }, { "model": "app.satisfactionscore", "pk": 266, "fields": { "ticket": 368, "score": 3, "comment": "The reviewer asked for a change and the request was replaced.", "created_at": "2023-08-26T16:08:08Z" } }, { "model": "app.satisfactionscore", "pk": 267, "fields": { "ticket": 17, "score": 4, "comment": "The team asked for a change and the record was rejected.", "created_at": "2023-07-05T09:41:46Z" } }, { "model": "app.satisfactionscore", "pk": 268, "fields": { "ticket": 142, "score": 5, "comment": "Support reported a late issue; the appointment was reviewed.", "created_at": "2023-09-26T08:20:44Z" } }, { "model": "app.satisfactionscore", "pk": 269, "fields": { "ticket": 354, "score": 2, "comment": "Support confirmed the details and the item was approved.", "created_at": "2023-05-29T14:23:03Z" } }, { "model": "app.satisfactionscore", "pk": 270, "fields": { "ticket": 132, "score": 5, "comment": "The booking was completed after a manual check.", "created_at": "2023-04-04T11:26:42Z" } }, { "model": "app.satisfactionscore", "pk": 271, "fields": { "ticket": 94, "score": 2, "comment": "The request was cancelled after a partial check.", "created_at": "2023-04-14T19:32:10Z" } }, { "model": "app.satisfactionscore", "pk": 272, "fields": { "ticket": 122, "score": 4, "comment": "The transfer was rejected following an incomplete review.", "created_at": "2023-12-04T10:58:42Z" } }, { "model": "app.satisfactionscore", "pk": 273, "fields": { "ticket": 186, "score": 5, "comment": "Flagged as minor. An operator processed the report.", "created_at": "2023-12-21T20:06:01Z" } }, { "model": "app.satisfactionscore", "pk": 274, "fields": { "ticket": 371, "score": 5, "comment": "No response from the reviewer, so the session was escalated.", "created_at": "2023-10-22T19:55:41Z" } }, { "model": "app.satisfactionscore", "pk": 275, "fields": { "ticket": 376, "score": 1, "comment": "The ticket was reopened — manual case, no further action.", "created_at": "2023-03-29T04:16:32Z" } }, { "model": "app.satisfactionscore", "pk": 276, "fields": { "ticket": 43, "score": 1, "comment": "The team asked for a change and the claim was escalated.", "created_at": "2023-07-24T19:25:32Z" } }, { "model": "app.satisfactionscore", "pk": 277, "fields": { "ticket": 165, "score": 1, "comment": "The team asked for a change and the ticket was confirmed.", "created_at": "2023-12-14T07:24:55Z" } }, { "model": "app.satisfactionscore", "pk": 278, "fields": { "ticket": 376, "score": 3, "comment": "Support confirmed the details and the delivery was delayed.", "created_at": "2023-08-16T16:54:27Z" } }, { "model": "app.satisfactionscore", "pk": 279, "fields": { "ticket": 369, "score": 5, "comment": "Support confirmed the details and the order was reopened.", "created_at": "2023-04-09T13:28:31Z" } }, { "model": "app.satisfactionscore", "pk": 280, "fields": { "ticket": 173, "score": 5, "comment": "Support confirmed the details and the payment was reopened.", "created_at": "2023-12-24T14:51:37Z" } }, { "model": "app.satisfactionscore", "pk": 281, "fields": { "ticket": 81, "score": 4, "comment": "The booking was rescheduled after a late check.", "created_at": "2023-01-09T09:48:33Z" } }, { "model": "app.satisfactionscore", "pk": 282, "fields": { "ticket": 103, "score": 5, "comment": "The courier reported an automatic issue; the invoice was updated.", "created_at": "2023-09-14T08:28:46Z" } }, { "model": "app.satisfactionscore", "pk": 283, "fields": { "ticket": 51, "score": 4, "comment": "The team asked for a change and the payment was delayed.", "created_at": "2023-09-06T15:23:05Z" } }, { "model": "app.satisfactionscore", "pk": 284, "fields": { "ticket": 334, "score": 5, "comment": null, "created_at": "2023-09-29T17:53:45Z" } }, { "model": "app.satisfactionscore", "pk": 285, "fields": { "ticket": 463, "score": 1, "comment": "No response from the courier, so the refund was rescheduled.", "created_at": "2023-10-04T22:57:00Z" } }, { "model": "app.satisfactionscore", "pk": 286, "fields": { "ticket": 62, "score": 5, "comment": "The item was completed after an automatic check.", "created_at": "2023-09-10T18:23:38Z" } }, { "model": "app.satisfactionscore", "pk": 287, "fields": { "ticket": 168, "score": 1, "comment": "No response from an operator, so the transfer was reopened.", "created_at": "2023-05-27T17:39:54Z" } }, { "model": "app.satisfactionscore", "pk": 288, "fields": { "ticket": 379, "score": 3, "comment": "Support reported an urgent issue; the account was delayed.", "created_at": "2023-08-08T16:48:17Z" } }, { "model": "app.satisfactionscore", "pk": 289, "fields": { "ticket": 151, "score": 2, "comment": "No response from support, so the ticket was updated.", "created_at": "2023-08-15T23:58:55Z" } }, { "model": "app.satisfactionscore", "pk": 290, "fields": { "ticket": 455, "score": 2, "comment": null, "created_at": "2023-10-07T00:48:15Z" } }, { "model": "app.satisfactionscore", "pk": 291, "fields": { "ticket": 46, "score": 2, "comment": "The account owner asked for a change and the order was rejected.", "created_at": "2023-04-02T18:06:06Z" } }, { "model": "app.satisfactionscore", "pk": 292, "fields": { "ticket": 289, "score": 5, "comment": "The ticket was reopened following an urgent review.", "created_at": "2023-03-03T11:44:14Z" } }, { "model": "app.satisfactionscore", "pk": 293, "fields": { "ticket": 346, "score": 4, "comment": "No response from support, so the delivery was delayed.", "created_at": "2023-03-18T13:48:28Z" } }, { "model": "app.satisfactionscore", "pk": 294, "fields": { "ticket": 402, "score": 4, "comment": "The session was processed following an unusual review.", "created_at": "2023-11-11T18:31:43Z" } }, { "model": "app.satisfactionscore", "pk": 295, "fields": { "ticket": 120, "score": 5, "comment": null, "created_at": "2023-11-20T19:44:02Z" } }, { "model": "app.satisfactionscore", "pk": 296, "fields": { "ticket": 248, "score": 5, "comment": "An operator confirmed the details and the session was reopened.", "created_at": "2023-12-03T21:34:05Z" } }, { "model": "app.satisfactionscore", "pk": 297, "fields": { "ticket": 400, "score": 2, "comment": null, "created_at": "2023-12-31T17:25:26Z" } }, { "model": "app.satisfactionscore", "pk": 298, "fields": { "ticket": 217, "score": 5, "comment": "Flagged as urgent. An operator cancelled the report.", "created_at": "2023-12-26T20:31:12Z" } }, { "model": "app.satisfactionscore", "pk": 299, "fields": { "ticket": 126, "score": 4, "comment": "The appointment was resolved following an unusual review.", "created_at": "2023-11-18T18:28:08Z" } }, { "model": "app.satisfactionscore", "pk": 300, "fields": { "ticket": 381, "score": 2, "comment": "The courier reported an unusual issue; the report was resolved.", "created_at": "2023-09-11T16:16:39Z" } }, { "model": "app.satisfactionscore", "pk": 301, "fields": { "ticket": 306, "score": 3, "comment": "A repeat follow-up: the booking was resolved.", "created_at": "2023-02-20T08:15:08Z" } }, { "model": "app.satisfactionscore", "pk": 302, "fields": { "ticket": 198, "score": 2, "comment": "The team confirmed the details and the item was rescheduled.", "created_at": "2023-08-12T23:17:11Z" } }, { "model": "app.satisfactionscore", "pk": 303, "fields": { "ticket": 270, "score": 5, "comment": "No response from the team, so the transfer was delayed.", "created_at": "2023-01-18T16:07:17Z" } }, { "model": "app.satisfactionscore", "pk": 304, "fields": { "ticket": 371, "score": 4, "comment": "Flagged as manual. The customer closed the order.", "created_at": "2023-05-16T18:32:30Z" } }, { "model": "app.satisfactionscore", "pk": 305, "fields": { "ticket": 321, "score": 1, "comment": "Flagged as manual. The team escalated the account.", "created_at": "2023-09-15T10:19:29Z" } }, { "model": "app.satisfactionscore", "pk": 306, "fields": { "ticket": 288, "score": 4, "comment": "No response from an operator, so the document was closed.", "created_at": "2023-05-08T15:56:19Z" } }, { "model": "app.satisfactionscore", "pk": 307, "fields": { "ticket": 248, "score": 3, "comment": "The supplier reported a standard issue; the account was escalated.", "created_at": "2023-08-08T03:58:13Z" } }, { "model": "app.satisfactionscore", "pk": 308, "fields": { "ticket": 229, "score": 5, "comment": "No response from the customer, so the shipment was completed.", "created_at": "2023-11-13T16:38:56Z" } }, { "model": "app.satisfactionscore", "pk": 309, "fields": { "ticket": 167, "score": 2, "comment": "A partial follow-up: the shipment was approved.", "created_at": "2023-06-07T13:16:05Z" } }, { "model": "app.satisfactionscore", "pk": 310, "fields": { "ticket": 414, "score": 2, "comment": "The request was cancelled — routine case, no further action.", "created_at": "2023-08-28T07:50:42Z" } }, { "model": "app.satisfactionscore", "pk": 311, "fields": { "ticket": 349, "score": 2, "comment": "An unusual record was delayed the same day.", "created_at": "2023-03-09T16:02:19Z" } }, { "model": "app.satisfactionscore", "pk": 312, "fields": { "ticket": 481, "score": 4, "comment": "The appointment was processed after a partial check.", "created_at": "2023-12-20T17:40:18Z" } }, { "model": "app.satisfactionscore", "pk": 313, "fields": { "ticket": 338, "score": 4, "comment": "A standard appointment was refunded the same day.", "created_at": "2023-12-28T21:26:52Z" } }, { "model": "app.satisfactionscore", "pk": 314, "fields": { "ticket": 141, "score": 1, "comment": "The request was escalated following a standard review.", "created_at": "2023-01-02T00:30:17Z" } }, { "model": "app.satisfactionscore", "pk": 315, "fields": { "ticket": 425, "score": 2, "comment": "The request was delayed following an automatic review.", "created_at": "2023-10-06T09:04:17Z" } }, { "model": "app.satisfactionscore", "pk": 316, "fields": { "ticket": 44, "score": 3, "comment": "The account owner asked for a change and the account was rescheduled.", "created_at": "2023-12-31T17:07:40Z" } }, { "model": "app.satisfactionscore", "pk": 317, "fields": { "ticket": 428, "score": 4, "comment": "The appointment was reviewed after a minor check.", "created_at": "2023-08-28T10:22:03Z" } }, { "model": "app.satisfactionscore", "pk": 318, "fields": { "ticket": 145, "score": 2, "comment": "The supplier reported an urgent issue; the request was delayed.", "created_at": "2023-02-03T07:05:11Z" } }, { "model": "app.satisfactionscore", "pk": 319, "fields": { "ticket": 246, "score": 4, "comment": "The delivery was approved after a partial check.", "created_at": "2023-12-22T18:13:16Z" } }, { "model": "app.satisfactionscore", "pk": 320, "fields": { "ticket": 73, "score": 2, "comment": "The request was refunded — unusual case, no further action.", "created_at": "2023-06-12T05:12:06Z" } }, { "model": "app.satisfactionscore", "pk": 321, "fields": { "ticket": 129, "score": 5, "comment": "The account was processed following an urgent review.", "created_at": "2023-08-18T15:02:24Z" } }, { "model": "app.satisfactionscore", "pk": 322, "fields": { "ticket": 410, "score": 3, "comment": "No response from the team, so the appointment was closed.", "created_at": "2023-04-28T17:33:21Z" } }, { "model": "app.satisfactionscore", "pk": 323, "fields": { "ticket": 409, "score": 5, "comment": "The account was closed following an unusual review.", "created_at": "2023-04-26T08:40:53Z" } }, { "model": "app.satisfactionscore", "pk": 324, "fields": { "ticket": 174, "score": 5, "comment": "The claim was confirmed — unusual case, no further action.", "created_at": "2023-06-06T21:56:54Z" } }, { "model": "app.satisfactionscore", "pk": 325, "fields": { "ticket": 344, "score": 4, "comment": "No response from the courier, so the request was refunded.", "created_at": "2023-10-09T21:40:34Z" } }, { "model": "app.satisfactionscore", "pk": 326, "fields": { "ticket": 22, "score": 4, "comment": null, "created_at": "2023-02-04T19:31:01Z" } }, { "model": "app.satisfactionscore", "pk": 327, "fields": { "ticket": 347, "score": 2, "comment": "A manual follow-up: the session was completed.", "created_at": "2023-06-04T17:49:44Z" } }, { "model": "app.satisfactionscore", "pk": 328, "fields": { "ticket": 44, "score": 4, "comment": "A duplicate delivery was rescheduled the same day.", "created_at": "2023-05-31T20:05:18Z" } }, { "model": "app.satisfactionscore", "pk": 329, "fields": { "ticket": 471, "score": 5, "comment": "The supplier confirmed the details and the delivery was processed.", "created_at": "2023-02-24T23:33:12Z" } }, { "model": "app.satisfactionscore", "pk": 330, "fields": { "ticket": 393, "score": 2, "comment": "An operator confirmed the details and the report was resolved.", "created_at": "2023-05-01T11:48:24Z" } }, { "model": "app.satisfactionscore", "pk": 331, "fields": { "ticket": 242, "score": 3, "comment": "A manual follow-up: the refund was resolved.", "created_at": "2023-09-10T14:54:43Z" } }, { "model": "app.satisfactionscore", "pk": 332, "fields": { "ticket": 410, "score": 4, "comment": "A duplicate follow-up: the transfer was replaced.", "created_at": "2023-02-27T12:35:18Z" } }, { "model": "app.satisfactionscore", "pk": 333, "fields": { "ticket": 313, "score": 3, "comment": "No response from the supplier, so the transfer was reviewed.", "created_at": "2023-06-25T17:57:20Z" } }, { "model": "app.satisfactionscore", "pk": 334, "fields": { "ticket": 450, "score": 2, "comment": "No response from an operator, so the report was closed.", "created_at": "2023-10-10T22:36:56Z" } }, { "model": "app.satisfactionscore", "pk": 335, "fields": { "ticket": 333, "score": 3, "comment": "The customer reported a repeat issue; the session was replaced.", "created_at": "2023-07-14T13:27:58Z" } }, { "model": "app.satisfactionscore", "pk": 336, "fields": { "ticket": 97, "score": 2, "comment": "An automatic request was replaced the same day.", "created_at": "2023-11-07T20:53:51Z" } }, { "model": "app.satisfactionscore", "pk": 337, "fields": { "ticket": 226, "score": 1, "comment": "An automatic booking was reviewed the same day.", "created_at": "2023-11-19T18:17:16Z" } }, { "model": "app.satisfactionscore", "pk": 338, "fields": { "ticket": 321, "score": 4, "comment": "A duplicate follow-up: the delivery was rejected.", "created_at": "2023-10-10T09:53:23Z" } }, { "model": "app.satisfactionscore", "pk": 339, "fields": { "ticket": 378, "score": 4, "comment": "The item was completed after a manual check.", "created_at": "2023-04-13T18:10:24Z" } }, { "model": "app.satisfactionscore", "pk": 340, "fields": { "ticket": 341, "score": 5, "comment": "An operator confirmed the details and the ticket was approved.", "created_at": "2023-12-14T18:11:34Z" } }, { "model": "app.satisfactionscore", "pk": 341, "fields": { "ticket": 240, "score": 5, "comment": "The appointment was cancelled following an urgent review.", "created_at": "2023-06-15T07:04:59Z" } }, { "model": "app.satisfactionscore", "pk": 342, "fields": { "ticket": 22, "score": 4, "comment": "The team reported a late issue; the refund was cancelled.", "created_at": "2023-01-14T11:33:25Z" } }, { "model": "app.satisfactionscore", "pk": 343, "fields": { "ticket": 491, "score": 4, "comment": null, "created_at": "2023-08-17T22:23:19Z" } }, { "model": "app.satisfactionscore", "pk": 344, "fields": { "ticket": 137, "score": 1, "comment": "The supplier reported an urgent issue; the delivery was rescheduled.", "created_at": "2023-03-05T23:15:21Z" } }, { "model": "app.satisfactionscore", "pk": 345, "fields": { "ticket": 251, "score": 2, "comment": "The customer confirmed the details and the invoice was resolved.", "created_at": "2023-11-19T20:19:16Z" } }, { "model": "app.satisfactionscore", "pk": 346, "fields": { "ticket": 410, "score": 3, "comment": "A routine payment was completed the same day.", "created_at": "2023-06-10T11:35:38Z" } }, { "model": "app.satisfactionscore", "pk": 347, "fields": { "ticket": 58, "score": 5, "comment": "A late invoice was confirmed the same day.", "created_at": "2023-07-31T07:48:27Z" } }, { "model": "app.satisfactionscore", "pk": 348, "fields": { "ticket": 188, "score": 2, "comment": "The request was rescheduled — repeat case, no further action.", "created_at": "2023-06-29T20:19:10Z" } }, { "model": "app.satisfactionscore", "pk": 349, "fields": { "ticket": 185, "score": 5, "comment": "The ticket was delayed after a standard check.", "created_at": "2023-04-24T22:06:19Z" } }, { "model": "app.satisfactionscore", "pk": 350, "fields": { "ticket": 461, "score": 1, "comment": "An unusual follow-up: the document was replaced.", "created_at": "2023-01-13T17:30:44Z" } }, { "model": "app.satisfactionscore", "pk": 351, "fields": { "ticket": 67, "score": 4, "comment": "The courier reported a late issue; the appointment was rescheduled.", "created_at": "2023-06-16T19:21:17Z" } }, { "model": "app.satisfactionscore", "pk": 352, "fields": { "ticket": 35, "score": 5, "comment": "No response from the reviewer, so the report was confirmed.", "created_at": "2023-08-15T19:38:17Z" } }, { "model": "app.satisfactionscore", "pk": 353, "fields": { "ticket": 21, "score": 4, "comment": "A routine follow-up: the record was rejected.", "created_at": "2023-03-20T05:26:03Z" } }, { "model": "app.satisfactionscore", "pk": 354, "fields": { "ticket": 148, "score": 3, "comment": "Support reported an automatic issue; the booking was resolved.", "created_at": "2023-01-04T19:19:01Z" } }, { "model": "app.satisfactionscore", "pk": 355, "fields": { "ticket": 115, "score": 4, "comment": null, "created_at": "2023-07-27T17:53:44Z" } }, { "model": "app.satisfactionscore", "pk": 356, "fields": { "ticket": 108, "score": 4, "comment": "The customer confirmed the details and the item was rejected.", "created_at": "2023-12-18T17:32:28Z" } }, { "model": "app.satisfactionscore", "pk": 357, "fields": { "ticket": 152, "score": 5, "comment": "The transfer was completed after an incomplete check.", "created_at": "2023-10-01T19:01:44Z" } }, { "model": "app.satisfactionscore", "pk": 358, "fields": { "ticket": 344, "score": 1, "comment": "The account owner confirmed the details and the shipment was rescheduled.", "created_at": "2023-10-30T22:41:50Z" } }, { "model": "app.satisfactionscore", "pk": 359, "fields": { "ticket": 161, "score": 2, "comment": "No response from the reviewer, so the transfer was replaced.", "created_at": "2023-07-22T13:55:57Z" } }, { "model": "app.satisfactionscore", "pk": 360, "fields": { "ticket": 119, "score": 4, "comment": null, "created_at": "2023-12-02T16:14:13Z" } }, { "model": "app.satisfactionscore", "pk": 361, "fields": { "ticket": 260, "score": 2, "comment": "The courier confirmed the details and the shipment was replaced.", "created_at": "2023-07-19T18:00:21Z" } }, { "model": "app.satisfactionscore", "pk": 362, "fields": { "ticket": 171, "score": 4, "comment": "The transfer was refunded following a manual review.", "created_at": "2023-08-03T19:38:47Z" } }, { "model": "app.satisfactionscore", "pk": 363, "fields": { "ticket": 248, "score": 3, "comment": "The customer confirmed the details and the item was escalated.", "created_at": "2023-08-27T21:17:31Z" } }, { "model": "app.satisfactionscore", "pk": 364, "fields": { "ticket": 130, "score": 5, "comment": "A repeat follow-up: the session was delayed.", "created_at": "2023-02-16T18:48:27Z" } }, { "model": "app.satisfactionscore", "pk": 365, "fields": { "ticket": 462, "score": 3, "comment": "An operator reported a manual issue; the refund was cancelled.", "created_at": "2023-10-14T17:56:32Z" } }, { "model": "app.satisfactionscore", "pk": 366, "fields": { "ticket": 39, "score": 4, "comment": "An urgent follow-up: the invoice was refunded.", "created_at": "2023-10-24T08:00:40Z" } }, { "model": "app.satisfactionscore", "pk": 367, "fields": { "ticket": 422, "score": 2, "comment": null, "created_at": "2023-04-01T20:26:39Z" } }, { "model": "app.satisfactionscore", "pk": 368, "fields": { "ticket": 244, "score": 2, "comment": "A routine follow-up: the document was rejected.", "created_at": "2023-09-24T16:59:07Z" } }, { "model": "app.satisfactionscore", "pk": 369, "fields": { "ticket": 406, "score": 2, "comment": "No response from the reviewer, so the report was closed.", "created_at": "2023-08-10T22:16:47Z" } }, { "model": "app.satisfactionscore", "pk": 370, "fields": { "ticket": 314, "score": 4, "comment": "Flagged as routine. The customer closed the invoice.", "created_at": "2023-07-15T18:04:10Z" } }, { "model": "app.satisfactionscore", "pk": 371, "fields": { "ticket": 126, "score": 3, "comment": "The account owner asked for a change and the account was reopened.", "created_at": "2023-09-05T17:39:19Z" } }, { "model": "app.satisfactionscore", "pk": 372, "fields": { "ticket": 252, "score": 4, "comment": "A minor appointment was processed the same day.", "created_at": "2023-04-24T10:06:15Z" } }, { "model": "app.satisfactionscore", "pk": 373, "fields": { "ticket": 76, "score": 2, "comment": "The customer reported an automatic issue; the order was closed.", "created_at": "2023-08-19T19:05:36Z" } }, { "model": "app.satisfactionscore", "pk": 374, "fields": { "ticket": 439, "score": 4, "comment": null, "created_at": "2023-02-04T05:04:22Z" } }, { "model": "app.satisfactionscore", "pk": 375, "fields": { "ticket": 127, "score": 4, "comment": "No response from the reviewer, so the booking was resolved.", "created_at": "2023-12-31T22:21:49Z" } }, { "model": "app.satisfactionscore", "pk": 376, "fields": { "ticket": 44, "score": 5, "comment": null, "created_at": "2023-12-12T12:11:49Z" } }, { "model": "app.satisfactionscore", "pk": 377, "fields": { "ticket": 282, "score": 5, "comment": "The customer confirmed the details and the delivery was cancelled.", "created_at": "2023-07-04T16:56:47Z" } }, { "model": "app.satisfactionscore", "pk": 378, "fields": { "ticket": 139, "score": 5, "comment": "A repeat follow-up: the invoice was rejected.", "created_at": "2023-04-21T19:26:58Z" } }, { "model": "app.satisfactionscore", "pk": 379, "fields": { "ticket": 342, "score": 5, "comment": "The reviewer asked for a change and the invoice was resolved.", "created_at": "2023-05-03T19:14:08Z" } }, { "model": "app.satisfactionscore", "pk": 380, "fields": { "ticket": 194, "score": 4, "comment": "The transfer was processed — standard case, no further action.", "created_at": "2023-02-17T15:40:18Z" } }, { "model": "app.satisfactionscore", "pk": 381, "fields": { "ticket": 419, "score": 2, "comment": "No response from the team, so the transfer was delayed.", "created_at": "2023-03-21T15:03:09Z" } }, { "model": "app.satisfactionscore", "pk": 382, "fields": { "ticket": 432, "score": 5, "comment": "A duplicate record was delayed the same day.", "created_at": "2023-02-23T19:27:59Z" } }, { "model": "app.satisfactionscore", "pk": 383, "fields": { "ticket": 105, "score": 4, "comment": null, "created_at": "2023-08-09T08:45:58Z" } }, { "model": "app.satisfactionscore", "pk": 384, "fields": { "ticket": 237, "score": 4, "comment": "An operator reported a routine issue; the session was approved.", "created_at": "2023-06-14T08:40:14Z" } }, { "model": "app.satisfactionscore", "pk": 385, "fields": { "ticket": 257, "score": 3, "comment": "A repeat delivery was approved the same day.", "created_at": "2023-09-29T11:05:06Z" } }, { "model": "app.satisfactionscore", "pk": 386, "fields": { "ticket": 283, "score": 1, "comment": "A late follow-up: the invoice was reviewed.", "created_at": "2023-11-10T15:41:41Z" } }, { "model": "app.satisfactionscore", "pk": 387, "fields": { "ticket": 272, "score": 4, "comment": "The transfer was reopened — standard case, no further action.", "created_at": "2023-06-11T15:58:07Z" } }, { "model": "app.satisfactionscore", "pk": 388, "fields": { "ticket": 500, "score": 5, "comment": "The supplier asked for a change and the request was escalated.", "created_at": "2023-04-07T18:20:25Z" } }, { "model": "app.satisfactionscore", "pk": 389, "fields": { "ticket": 479, "score": 1, "comment": "The claim was processed — urgent case, no further action.", "created_at": "2023-07-08T09:17:23Z" } }, { "model": "app.satisfactionscore", "pk": 390, "fields": { "ticket": 440, "score": 3, "comment": "A manual follow-up: the record was rescheduled.", "created_at": "2023-04-18T23:28:37Z" } }, { "model": "app.satisfactionscore", "pk": 391, "fields": { "ticket": 388, "score": 5, "comment": "The supplier reported an incomplete issue; the payment was resolved.", "created_at": "2023-05-30T18:52:00Z" } }, { "model": "app.satisfactionscore", "pk": 392, "fields": { "ticket": 424, "score": 5, "comment": "A standard follow-up: the record was cancelled.", "created_at": "2023-10-23T19:34:26Z" } }, { "model": "app.satisfactionscore", "pk": 393, "fields": { "ticket": 372, "score": 3, "comment": "Flagged as minor. The supplier rescheduled the request.", "created_at": "2023-07-23T17:47:42Z" } }, { "model": "app.satisfactionscore", "pk": 394, "fields": { "ticket": 321, "score": 1, "comment": "The courier asked for a change and the appointment was reviewed.", "created_at": "2023-10-06T19:42:40Z" } }, { "model": "app.satisfactionscore", "pk": 395, "fields": { "ticket": 26, "score": 5, "comment": "The account owner confirmed the details and the order was closed.", "created_at": "2023-06-18T07:47:05Z" } }, { "model": "app.satisfactionscore", "pk": 396, "fields": { "ticket": 355, "score": 5, "comment": "A minor follow-up: the account was escalated.", "created_at": "2023-09-25T15:09:37Z" } }, { "model": "app.satisfactionscore", "pk": 397, "fields": { "ticket": 141, "score": 5, "comment": "An automatic follow-up: the invoice was confirmed.", "created_at": "2023-01-14T16:52:08Z" } }, { "model": "app.satisfactionscore", "pk": 398, "fields": { "ticket": 146, "score": 5, "comment": "The delivery was updated — repeat case, no further action.", "created_at": "2023-04-25T18:46:02Z" } }, { "model": "app.satisfactionscore", "pk": 399, "fields": { "ticket": 305, "score": 4, "comment": "The claim was approved — manual case, no further action.", "created_at": "2023-01-14T13:18:20Z" } }, { "model": "app.satisfactionscore", "pk": 400, "fields": { "ticket": 149, "score": 4, "comment": null, "created_at": "2023-12-23T11:29:28Z" } }, { "model": "app.tag", "pk": 1, "fields": { "ticket": 46, "tag": "The courier confirmed the details and the payment was reviewed.", "category": "Billing Inquiry", "importance_level": "Medium", "created_at": "2023-07-30T05:59:00Z" } }, { "model": "app.tag", "pk": 2, "fields": { "ticket": 249, "tag": "An unusual follow-up: the claim was escalated.", "category": "Technical Issue", "importance_level": "Medium", "created_at": "2023-09-12T07:14:08Z" } }, { "model": "app.tag", "pk": 3, "fields": { "ticket": 220, "tag": "The customer asked for a change and the refund was replaced.", "category": "General Question", "importance_level": "High", "created_at": "2023-11-18T08:10:10Z" } }, { "model": "app.tag", "pk": 4, "fields": { "ticket": 122, "tag": "An operator reported a minor issue; the appointment was reopened.", "category": "Technical Issue", "importance_level": "High", "created_at": "2023-01-30T01:36:11Z" } }, { "model": "app.tag", "pk": 5, "fields": { "ticket": 328, "tag": "The order was completed following an incomplete review.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-02-20T18:24:49Z" } }, { "model": "app.tag", "pk": 6, "fields": { "ticket": 455, "tag": "The reviewer confirmed the details and the ticket was reopened.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-02-13T10:28:40Z" } }, { "model": "app.tag", "pk": 7, "fields": { "ticket": 111, "tag": "Flagged as late. An operator updated the transfer.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-08-27T03:37:13Z" } }, { "model": "app.tag", "pk": 8, "fields": { "ticket": 454, "tag": "The supplier asked for a change and the report was confirmed.", "category": "Billing Inquiry", "importance_level": "Low", "created_at": "2023-07-13T20:00:35Z" } }, { "model": "app.tag", "pk": 9, "fields": { "ticket": 151, "tag": "The claim was updated following a late review.", "category": "General Question", "importance_level": "Medium", "created_at": "2023-01-08T07:13:43Z" } }, { "model": "app.tag", "pk": 10, "fields": { "ticket": 83, "tag": "The report was approved — minor case, no further action.", "category": "Billing Inquiry", "importance_level": "Medium", "created_at": "2023-09-04T12:05:22Z" } }, { "model": "app.tag", "pk": 11, "fields": { "ticket": 35, "tag": "An automatic appointment was approved the same day.", "category": "Billing Inquiry", "importance_level": "Medium", "created_at": "2023-08-17T12:19:24Z" } }, { "model": "app.tag", "pk": 12, "fields": { "ticket": 278, "tag": "The order was processed — routine case, no further action.", "category": "Billing Inquiry", "importance_level": "Low", "created_at": "2023-09-29T15:11:13Z" } }, { "model": "app.tag", "pk": 13, "fields": { "ticket": 462, "tag": "An operator reported a routine issue; the delivery was processed.", "category": "Billing Inquiry", "importance_level": "Medium", "created_at": "2023-05-01T05:24:28Z" } }, { "model": "app.tag", "pk": 14, "fields": { "ticket": 144, "tag": "Flagged as automatic. Support escalated the request.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-05-02T02:16:30Z" } }, { "model": "app.tag", "pk": 15, "fields": { "ticket": 60, "tag": "A partial follow-up: the ticket was rejected.", "category": "Technical Issue", "importance_level": "Medium", "created_at": "2023-01-13T23:54:45Z" } }, { "model": "app.tag", "pk": 16, "fields": { "ticket": 313, "tag": "The supplier reported a routine issue; the invoice was refunded.", "category": "Technical Issue", "importance_level": "High", "created_at": "2023-05-27T13:58:38Z" } }, { "model": "app.tag", "pk": 17, "fields": { "ticket": 164, "tag": "No response from the account owner, so the record was processed.", "category": "Billing Inquiry", "importance_level": "Medium", "created_at": "2023-04-09T13:15:26Z" } }, { "model": "app.tag", "pk": 18, "fields": { "ticket": 149, "tag": "No response from support, so the account was processed.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-09-09T08:15:04Z" } }, { "model": "app.tag", "pk": 19, "fields": { "ticket": 64, "tag": "A manual ticket was cancelled the same day.", "category": "Billing Inquiry", "importance_level": "Low", "created_at": "2023-04-12T07:00:22Z" } }, { "model": "app.tag", "pk": 20, "fields": { "ticket": 434, "tag": "A standard follow-up: the document was confirmed.", "category": "General Question", "importance_level": "Low", "created_at": "2023-01-23T11:11:22Z" } }, { "model": "app.tag", "pk": 21, "fields": { "ticket": 408, "tag": "The delivery was updated after an incomplete check.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-08-20T15:02:58Z" } }, { "model": "app.tag", "pk": 22, "fields": { "ticket": 3, "tag": "The courier asked for a change and the item was rejected.", "category": "Technical Issue", "importance_level": "Medium", "created_at": "2023-04-22T09:44:05Z" } }, { "model": "app.tag", "pk": 23, "fields": { "ticket": 331, "tag": "The reviewer confirmed the details and the document was completed.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-02-04T18:15:42Z" } }, { "model": "app.tag", "pk": 24, "fields": { "ticket": 4, "tag": "The ticket was approved — repeat case, no further action.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-06-23T00:13:46Z" } }, { "model": "app.tag", "pk": 25, "fields": { "ticket": 257, "tag": "Flagged as duplicate. The courier replaced the session.", "category": "Technical Issue", "importance_level": "High", "created_at": "2023-02-12T14:08:08Z" } }, { "model": "app.tag", "pk": 26, "fields": { "ticket": 379, "tag": "The document was escalated after a manual check.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-03-24T13:47:56Z" } }, { "model": "app.tag", "pk": 27, "fields": { "ticket": 60, "tag": "An urgent follow-up: the invoice was updated.", "category": "Technical Issue", "importance_level": "Medium", "created_at": "2023-02-08T22:11:25Z" } }, { "model": "app.tag", "pk": 28, "fields": { "ticket": 95, "tag": "The request was updated following an automatic review.", "category": "General Question", "importance_level": "Low", "created_at": "2023-06-01T10:36:01Z" } }, { "model": "app.tag", "pk": 29, "fields": { "ticket": 395, "tag": "The record was rescheduled after a standard check.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-05-13T20:21:36Z" } }, { "model": "app.tag", "pk": 30, "fields": { "ticket": 117, "tag": "The claim was completed after a late check.", "category": "General Question", "importance_level": "Low", "created_at": "2023-11-10T13:10:45Z" } }, { "model": "app.tag", "pk": 31, "fields": { "ticket": 388, "tag": "No response from support, so the session was cancelled.", "category": "General Question", "importance_level": "High", "created_at": "2023-11-12T04:25:11Z" } }, { "model": "app.tag", "pk": 32, "fields": { "ticket": 118, "tag": "The customer reported an urgent issue; the session was rescheduled.", "category": "Technical Issue", "importance_level": "Medium", "created_at": "2023-07-15T17:35:51Z" } }, { "model": "app.tag", "pk": 33, "fields": { "ticket": 197, "tag": "Flagged as partial. The reviewer refunded the refund.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-12-01T05:36:28Z" } }, { "model": "app.tag", "pk": 34, "fields": { "ticket": 435, "tag": "A manual follow-up: the invoice was updated.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-05-25T09:08:13Z" } }, { "model": "app.tag", "pk": 35, "fields": { "ticket": 485, "tag": "The document was processed — partial case, no further action.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-07-15T13:54:08Z" } }, { "model": "app.tag", "pk": 36, "fields": { "ticket": 469, "tag": "A routine follow-up: the claim was approved.", "category": "Technical Issue", "importance_level": "Medium", "created_at": "2023-08-26T16:21:20Z" } }, { "model": "app.tag", "pk": 37, "fields": { "ticket": 61, "tag": "The order was approved after a partial check.", "category": "Billing Inquiry", "importance_level": "High", "created_at": "2023-06-15T07:11:45Z" } }, { "model": "app.tag", "pk": 38, "fields": { "ticket": 204, "tag": "Support confirmed the details and the refund was cancelled.", "category": "Billing Inquiry", "importance_level": "Low", "created_at": "2023-03-29T23:23:19Z" } }, { "model": "app.tag", "pk": 39, "fields": { "ticket": 228, "tag": "The refund was replaced — incomplete case, no further action.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-01-03T16:19:57Z" } }, { "model": "app.tag", "pk": 40, "fields": { "ticket": 384, "tag": "A manual follow-up: the invoice was reopened.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-08-14T19:27:49Z" } }, { "model": "app.tag", "pk": 41, "fields": { "ticket": 120, "tag": "The transfer was reviewed following a standard review.", "category": "General Question", "importance_level": "Low", "created_at": "2023-05-23T06:12:11Z" } }, { "model": "app.tag", "pk": 42, "fields": { "ticket": 49, "tag": "An urgent account was confirmed the same day.", "category": "General Question", "importance_level": "Medium", "created_at": "2023-11-29T10:01:30Z" } }, { "model": "app.tag", "pk": 43, "fields": { "ticket": 43, "tag": "The ticket was resolved after a repeat check.", "category": "Billing Inquiry", "importance_level": "Low", "created_at": "2023-09-17T18:51:52Z" } }, { "model": "app.tag", "pk": 44, "fields": { "ticket": 291, "tag": "Flagged as incomplete. The reviewer confirmed the ticket.", "category": "Technical Issue", "importance_level": "Low", "created_at": "2023-03-02T06:55:20Z" } }, { "model": "app.tag", "pk": 45, "fields": { "ticket": 431, "tag": "Flagged as duplicate. 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