// SOC Alert Triage Queue with Status Transitions (soc-alert-triage-queue-with-status-transitions) v1 — Prisma seed // Synthetic sample data, CC0-1.0. Generated deterministically; re-running the // generator with the same spec and seed reproduces this file exactly. // // Delegates are named after the tables (prisma.analysts), which assumes models // mapped to those table names. Rename the delegates if your models differ. import { PrismaClient } from '@prisma/client'; const prisma = new PrismaClient(); async function main() { await prisma.analysts.createMany({ data: [ { id: 1, first_name: "Roy", last_name: "Effertz", email: "roy.effertz7@example.org", tier: "tier2", shift: "evening" }, { id: 2, first_name: "Jerome", last_name: "Huels", email: "jerome_huels29@example.net", tier: "tier1", shift: "evening" }, { id: 3, first_name: "Sophia", last_name: "McClure", email: "sophia.mcclure34@example.com", tier: "tier1", shift: "day" }, { id: 4, first_name: "Heidi", last_name: "Crooks-McKenzie", email: "heidi.crooks-mckenzie@example.com", tier: "tier2", shift: "night" }, { id: 5, first_name: "Stan", last_name: "Jakubowski", email: "stan_jakubowski@example.com", tier: "tier1", shift: "evening" }, { id: 6, first_name: "Yvonne", last_name: "Bailey", email: "yvonne.bailey41@example.com", tier: "tier2", shift: "day" }, { id: 7, first_name: "Ida", last_name: "Fritsch", email: "ida_fritsch34@example.org", tier: "tier1", shift: "evening" }, { id: 8, first_name: "Gonzalo", last_name: "Kshlerin", email: "gonzalo.kshlerin@example.net", tier: "tier1", shift: "day" }, { id: 9, first_name: "Faith", last_name: "Boyer-Torp", email: "faith_boyer-torp13@example.net", tier: "tier2", shift: "night" }, { id: 10, first_name: "Joshua", last_name: "Smitham", email: "joshua.smitham@example.org", tier: "tier2", shift: "night" }, { id: 11, first_name: "Meghan", last_name: "Wilkinson", email: "meghan_wilkinson@example.net", tier: "tier1", shift: "evening" }, { id: 12, first_name: "Rocky", last_name: "Raynor", email: "rocky_raynor@example.net", tier: "tier1", shift: "day" }, { id: 13, first_name: "Ubaldo", last_name: "Ondricka", email: "ubaldo_ondricka@example.org", tier: "tier2", shift: "night" }, { id: 14, first_name: "Karlie", last_name: "Hickle", email: "karlie_hickle@example.com", tier: "tier1", shift: "day" }, { id: 15, first_name: "Coy", last_name: "Wisoky", email: "coy.wisoky@example.net", tier: "tier2", shift: "day" }, { id: 16, first_name: "Irvin", last_name: "Cormier", email: "irvin.cormier@example.net", tier: "tier1", shift: "evening" }, ], }); await prisma.detection_rules.createMany({ data: [ { id: 1, rule_code: "DR-4709", name: "DNS to rare domain", source_tool: "edr", default_severity: "medium" }, { id: 2, rule_code: "DR-0245", name: "Phishing link clicked", source_tool: "siem", default_severity: "low" }, { id: 3, rule_code: "DR-0103", name: "Rare parent-child process", source_tool: "ids", default_severity: "critical" }, { id: 4, rule_code: "DR-4999", name: "Brute-force logon burst", source_tool: "email_gateway", default_severity: "low" }, { id: 5, rule_code: "DR-4076", name: "Brute-force logon burst", source_tool: "cloud_audit", default_severity: "low" }, { id: 6, rule_code: "DR-1921", name: "New admin account", source_tool: "cloud_audit", default_severity: "high" }, { id: 7, rule_code: "DR-9415", name: "Data egress spike", source_tool: "siem", default_severity: "medium" }, { id: 8, rule_code: "DR-3324", name: "Port scan from host", source_tool: "edr", default_severity: "low" }, { id: 9, rule_code: "DR-4410", name: "Malware signature match", source_tool: "cloud_audit", default_severity: "low" }, { id: 10, rule_code: "DR-9831", name: "DNS to rare domain", source_tool: "ids", default_severity: "medium" }, { id: 11, rule_code: "DR-4567", name: "Privileged group change", source_tool: "siem", default_severity: "low" }, { id: 12, rule_code: "DR-3044", name: "Impossible travel sign-in", source_tool: "siem", default_severity: "medium" }, { id: 13, rule_code: "DR-4742", name: "Phishing link clicked", source_tool: "ids", default_severity: "medium" }, { id: 14, rule_code: "DR-2939", name: "Brute-force logon burst", source_tool: "siem", default_severity: "medium" }, { id: 15, rule_code: "DR-5145", name: "Rare parent-child process", source_tool: "siem", default_severity: "medium" }, { id: 16, rule_code: "DR-0396", name: "Disabled account sign-in", source_tool: "cloud_audit", default_severity: "medium" }, { id: 17, rule_code: "DR-3960", name: "Port scan from host", source_tool: "siem", default_severity: "medium" }, { id: 18, rule_code: "DR-4443", name: "DNS to rare domain", source_tool: "email_gateway", default_severity: "medium" }, ], }); await prisma.alerts.createMany({ data: [ { id: 1, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-60747", source_ip: "198.51.100.232", raised_at: new Date("2025-07-23T08:54:53Z"), verdict: "false_positive" }, { id: 2, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-32487", source_ip: "198.51.100.118", raised_at: new Date("2025-08-08T13:53:21Z"), verdict: "false_positive" }, { id: 3, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "network", asset_ref: "ASSET-17781", source_ip: "192.0.2.249", raised_at: new Date("2025-08-22T06:09:35Z"), verdict: "benign" }, { id: 4, rule_id: 14, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-79085", source_ip: "198.51.100.53", raised_at: new Date("2025-08-30T07:26:08Z"), verdict: "false_positive" }, { id: 5, rule_id: 15, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-36120", source_ip: "203.0.113.196", raised_at: new Date("2025-07-01T16:14:29Z"), verdict: "false_positive" }, { id: 6, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "network", asset_ref: "ASSET-28768", source_ip: "203.0.113.201", raised_at: new Date("2025-08-04T02:05:35Z"), verdict: "benign" }, { id: 7, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-23175", source_ip: "192.0.2.170", raised_at: new Date("2025-08-22T23:46:03Z"), verdict: "false_positive" }, { id: 8, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-36323", source_ip: "198.51.100.85", raised_at: new Date("2025-08-02T05:26:51Z"), verdict: "false_positive" }, { id: 9, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "network", asset_ref: "ASSET-54102", source_ip: "198.51.100.213", raised_at: new Date("2025-08-16T08:53:09Z"), verdict: "benign" }, { id: 10, rule_id: 2, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-29304", source_ip: "198.51.100.177", raised_at: new Date("2025-07-28T17:41:29Z"), verdict: "false_positive" }, { id: 11, rule_id: 6, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-91237", source_ip: "203.0.113.170", raised_at: new Date("2025-08-12T23:31:10Z"), verdict: "false_positive" }, { id: 12, rule_id: 11, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-53808", source_ip: "192.0.2.189", raised_at: new Date("2025-08-14T20:41:48Z"), verdict: "benign" }, { id: 13, rule_id: 7, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-16896", source_ip: "203.0.113.197", raised_at: new Date("2025-08-12T05:08:18Z"), verdict: "true_positive" }, { id: 14, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-31568", source_ip: "203.0.113.203", raised_at: new Date("2025-08-23T05:06:41Z"), verdict: "benign" }, { id: 15, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-77090", source_ip: "198.51.100.250", raised_at: new Date("2025-07-28T18:13:45Z"), verdict: "benign" }, { id: 16, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "host", asset_ref: "ASSET-50252", source_ip: "192.0.2.223", raised_at: new Date("2025-08-19T04:53:05Z"), verdict: "false_positive" }, { id: 17, rule_id: 11, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-60756", source_ip: "203.0.113.121", raised_at: new Date("2025-07-13T08:38:33Z"), verdict: "true_positive" }, { id: 18, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-76755", source_ip: "203.0.113.189", raised_at: new Date("2025-07-04T09:09:29Z"), verdict: "false_positive" }, { id: 19, rule_id: 12, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-73302", source_ip: "192.0.2.119", raised_at: new Date("2025-09-04T05:05:45Z"), verdict: "benign" }, { id: 20, rule_id: 7, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-28964", source_ip: "192.0.2.148", raised_at: new Date("2025-07-14T14:49:26Z"), verdict: "benign" }, { id: 21, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-07105", source_ip: "203.0.113.37", raised_at: new Date("2025-07-15T23:37:55Z"), verdict: "benign" }, { id: 22, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-46306", source_ip: "203.0.113.49", raised_at: new Date("2025-09-05T17:11:20Z"), verdict: "false_positive" }, { id: 23, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-97646", source_ip: "192.0.2.78", raised_at: new Date("2025-08-04T12:30:42Z"), verdict: "true_positive" }, { id: 24, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-09526", source_ip: "198.51.100.100", raised_at: new Date("2025-09-05T08:23:53Z"), verdict: "false_positive" }, { id: 25, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-95369", source_ip: "192.0.2.222", raised_at: new Date("2025-09-21T12:17:00Z"), verdict: "benign" }, { id: 26, rule_id: 1, source_tool: "edr", severity: "high", asset_type: "account", asset_ref: "ASSET-66877", source_ip: "203.0.113.195", raised_at: new Date("2025-09-04T09:41:23Z"), verdict: "true_positive" }, { id: 27, rule_id: 4, source_tool: "email_gateway", severity: "critical", asset_type: "host", asset_ref: "ASSET-55462", source_ip: "192.0.2.209", raised_at: new Date("2025-08-30T06:16:53Z"), verdict: "false_positive" }, { id: 28, rule_id: 12, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-05325", source_ip: "198.51.100.39", raised_at: new Date("2025-08-15T13:59:21Z"), verdict: "benign" }, { id: 29, rule_id: 11, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-14141", source_ip: "192.0.2.198", raised_at: new Date("2025-09-07T00:10:44Z"), verdict: "true_positive" }, { id: 30, rule_id: 15, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-30128", source_ip: "203.0.113.103", raised_at: new Date("2025-07-08T03:46:35Z"), verdict: "true_positive" }, { id: 31, rule_id: 2, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-10444", source_ip: "198.51.100.212", raised_at: new Date("2025-08-04T18:58:25Z"), verdict: "false_positive" }, { id: 32, rule_id: 17, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-31739", source_ip: "192.0.2.132", raised_at: new Date("2025-09-11T09:45:12Z"), verdict: "benign" }, { id: 33, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-16695", source_ip: "192.0.2.56", raised_at: new Date("2025-07-26T01:34:34Z"), verdict: "benign" }, { id: 34, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-44026", source_ip: "203.0.113.14", raised_at: new Date("2025-09-29T13:41:54Z"), verdict: "benign" }, { id: 35, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-20992", source_ip: "203.0.113.13", raised_at: new Date("2025-09-09T19:01:08Z"), verdict: "benign" }, { id: 36, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-99166", source_ip: "198.51.100.221", raised_at: new Date("2025-07-28T07:28:34Z"), verdict: "benign" }, { id: 37, rule_id: 13, source_tool: "ids", severity: "low", asset_type: "host", asset_ref: "ASSET-23822", source_ip: "198.51.100.84", raised_at: new Date("2025-08-24T18:25:51Z"), verdict: "false_positive" }, { id: 38, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "account", asset_ref: "ASSET-52645", source_ip: "192.0.2.42", raised_at: new Date("2025-08-27T16:59:16Z"), verdict: "true_positive" }, { id: 39, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-90358", source_ip: "203.0.113.154", raised_at: new Date("2025-08-28T04:09:50Z"), verdict: "true_positive" }, { id: 40, rule_id: 17, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-60581", source_ip: "203.0.113.41", raised_at: new Date("2025-07-23T06:20:20Z"), verdict: "true_positive" }, { id: 41, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-55146", source_ip: "198.51.100.148", raised_at: new Date("2025-08-10T16:15:45Z"), verdict: "true_positive" }, { id: 42, rule_id: 13, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-38293", source_ip: "198.51.100.71", raised_at: new Date("2025-08-12T11:50:10Z"), verdict: "false_positive" }, { id: 43, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-60007", source_ip: "192.0.2.229", raised_at: new Date("2025-07-28T13:13:21Z"), verdict: "benign" }, { id: 44, rule_id: 8, source_tool: "edr", severity: "high", asset_type: "network", asset_ref: "ASSET-21571", source_ip: "203.0.113.40", raised_at: new Date("2025-09-02T06:49:34Z"), verdict: "true_positive" }, { id: 45, rule_id: 11, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-60913", source_ip: "192.0.2.48", raised_at: new Date("2025-07-26T14:27:13Z"), verdict: "true_positive" }, { id: 46, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-96869", source_ip: "203.0.113.51", raised_at: new Date("2025-07-09T16:21:55Z"), verdict: "true_positive" }, { id: 47, rule_id: 6, source_tool: "cloud_audit", severity: "high", asset_type: "host", asset_ref: "ASSET-58269", source_ip: "198.51.100.214", raised_at: new Date("2025-07-22T20:31:20Z"), verdict: "false_positive" }, { id: 48, rule_id: 18, source_tool: "email_gateway", severity: "critical", asset_type: "network", asset_ref: "ASSET-51120", source_ip: "192.0.2.60", raised_at: new Date("2025-08-28T04:01:26Z"), verdict: "benign" }, { id: 49, rule_id: 18, source_tool: "email_gateway", severity: "critical", asset_type: "host", asset_ref: "ASSET-17159", source_ip: "203.0.113.248", raised_at: new Date("2025-07-24T15:41:07Z"), verdict: "benign" }, { id: 50, rule_id: 7, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-29033", source_ip: "192.0.2.189", raised_at: new Date("2025-08-21T06:07:44Z"), verdict: "benign" }, { id: 51, rule_id: 18, source_tool: "email_gateway", severity: "low", asset_type: "account", asset_ref: "ASSET-22230", source_ip: "198.51.100.228", raised_at: new Date("2025-08-06T19:59:31Z"), verdict: "false_positive" }, { id: 52, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-04034", source_ip: "192.0.2.182", raised_at: new Date("2025-08-09T14:42:07Z"), verdict: "false_positive" }, { id: 53, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-61041", source_ip: "192.0.2.42", raised_at: new Date("2025-09-27T08:48:56Z"), verdict: "benign" }, { id: 54, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-22792", source_ip: "192.0.2.197", raised_at: new Date("2025-08-29T12:05:05Z"), verdict: "true_positive" }, { id: 55, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-59417", source_ip: "192.0.2.59", raised_at: new Date("2025-07-07T22:50:42Z"), verdict: "false_positive" }, { id: 56, rule_id: 12, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-58847", source_ip: "192.0.2.127", raised_at: new Date("2025-07-28T10:13:10Z"), verdict: "benign" }, { id: 57, rule_id: 14, source_tool: "siem", severity: "critical", asset_type: "account", asset_ref: "ASSET-38655", source_ip: "203.0.113.28", raised_at: new Date("2025-08-28T17:27:34Z"), verdict: "false_positive" }, { id: 58, rule_id: 11, source_tool: "siem", severity: "high", asset_type: "network", asset_ref: "ASSET-95400", source_ip: "198.51.100.162", raised_at: new Date("2025-09-28T11:22:31Z"), verdict: "false_positive" }, { id: 59, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-73621", source_ip: "192.0.2.77", raised_at: new Date("2025-08-05T05:30:41Z"), verdict: "true_positive" }, { id: 60, rule_id: 6, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-80452", source_ip: "198.51.100.252", raised_at: new Date("2025-07-08T08:49:21Z"), verdict: "false_positive" }, { id: 61, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "account", asset_ref: "ASSET-98530", source_ip: "192.0.2.237", raised_at: new Date("2025-07-16T17:02:48Z"), verdict: "false_positive" }, { id: 62, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-44822", source_ip: "203.0.113.76", raised_at: new Date("2025-09-13T02:46:44Z"), verdict: "true_positive" }, { id: 63, rule_id: 8, source_tool: "edr", severity: "low", asset_type: "host", asset_ref: "ASSET-91365", source_ip: "198.51.100.250", raised_at: new Date("2025-07-12T04:24:41Z"), verdict: "false_positive" }, { id: 64, rule_id: 12, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-11648", source_ip: "192.0.2.7", raised_at: new Date("2025-09-13T22:47:09Z"), verdict: "false_positive" }, { id: 65, rule_id: 4, source_tool: "email_gateway", severity: "critical", asset_type: "network", asset_ref: "ASSET-45487", source_ip: "203.0.113.220", raised_at: new Date("2025-08-31T13:34:12Z"), verdict: "benign" }, { id: 66, rule_id: 15, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-96090", source_ip: "198.51.100.151", raised_at: new Date("2025-08-21T01:58:43Z"), verdict: "true_positive" }, { id: 67, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "host", asset_ref: "ASSET-75062", source_ip: "203.0.113.188", raised_at: new Date("2025-07-31T18:05:07Z"), verdict: "true_positive" }, { id: 68, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "network", asset_ref: "ASSET-88419", source_ip: "203.0.113.186", raised_at: new Date("2025-07-25T01:17:23Z"), verdict: "false_positive" }, { id: 69, rule_id: 9, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-76364", source_ip: "203.0.113.54", raised_at: new Date("2025-07-15T01:20:02Z"), verdict: "false_positive" }, { id: 70, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-74222", source_ip: "198.51.100.89", raised_at: new Date("2025-09-20T23:11:39Z"), verdict: "false_positive" }, { id: 71, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-05313", source_ip: "192.0.2.95", raised_at: new Date("2025-09-25T08:56:48Z"), verdict: "true_positive" }, { id: 72, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-31384", source_ip: "198.51.100.47", raised_at: new Date("2025-08-09T00:11:28Z"), verdict: "benign" }, { id: 73, rule_id: 17, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-06875", source_ip: "203.0.113.5", raised_at: new Date("2025-08-27T09:12:25Z"), verdict: "false_positive" }, { id: 74, rule_id: 7, source_tool: "siem", severity: "critical", asset_type: "account", asset_ref: "ASSET-76368", source_ip: "203.0.113.39", raised_at: new Date("2025-08-15T14:38:24Z"), verdict: "true_positive" }, { id: 75, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-82397", source_ip: "203.0.113.156", raised_at: new Date("2025-08-06T04:15:12Z"), verdict: "true_positive" }, { id: 76, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "host", asset_ref: "ASSET-79109", source_ip: "192.0.2.131", raised_at: new Date("2025-07-23T21:50:06Z"), verdict: "true_positive" }, { id: 77, rule_id: 14, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-65282", source_ip: "203.0.113.82", raised_at: new Date("2025-07-18T13:07:34Z"), verdict: "true_positive" }, { id: 78, rule_id: 5, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-80110", source_ip: "198.51.100.17", raised_at: new Date("2025-07-09T18:14:10Z"), verdict: "benign" }, { id: 79, rule_id: 18, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-44499", source_ip: "203.0.113.151", raised_at: new Date("2025-08-16T22:07:38Z"), verdict: "false_positive" }, { id: 80, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-93055", source_ip: "192.0.2.148", raised_at: new Date("2025-08-12T05:33:52Z"), verdict: "false_positive" }, { id: 81, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-51922", source_ip: "198.51.100.26", raised_at: new Date("2025-08-16T06:33:04Z"), verdict: "false_positive" }, { id: 82, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-31581", source_ip: "192.0.2.205", raised_at: new Date("2025-07-18T10:55:02Z"), verdict: "false_positive" }, { id: 83, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-48627", source_ip: "198.51.100.237", raised_at: new Date("2025-09-30T06:29:11Z"), verdict: "false_positive" }, { id: 84, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "network", asset_ref: "ASSET-74672", source_ip: "203.0.113.84", raised_at: new Date("2025-07-29T22:01:42Z"), verdict: "true_positive" }, { id: 85, rule_id: 18, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-13476", source_ip: "198.51.100.148", raised_at: new Date("2025-09-01T05:18:04Z"), verdict: "false_positive" }, { id: 86, rule_id: 9, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-55639", source_ip: "198.51.100.249", raised_at: new Date("2025-08-13T11:02:34Z"), verdict: "benign" }, { id: 87, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-67025", source_ip: "203.0.113.228", raised_at: new Date("2025-09-22T06:53:58Z"), verdict: "true_positive" }, { id: 88, rule_id: 5, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-10092", source_ip: "203.0.113.13", raised_at: new Date("2025-09-02T00:35:55Z"), verdict: "false_positive" }, { id: 89, rule_id: 10, source_tool: "ids", severity: "critical", asset_type: "account", asset_ref: "ASSET-09757", source_ip: "198.51.100.17", raised_at: new Date("2025-07-01T17:32:06Z"), verdict: "true_positive" }, { id: 90, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-86980", source_ip: "203.0.113.124", raised_at: new Date("2025-08-31T21:08:09Z"), verdict: "benign" }, { id: 91, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-45313", source_ip: "203.0.113.107", raised_at: new Date("2025-09-19T08:58:47Z"), verdict: "false_positive" }, { id: 92, rule_id: 1, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-52979", source_ip: "198.51.100.148", raised_at: new Date("2025-07-16T11:30:59Z"), verdict: "benign" }, { id: 93, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "host", asset_ref: "ASSET-81292", source_ip: "203.0.113.148", raised_at: new Date("2025-08-12T12:52:34Z"), verdict: "benign" }, { id: 94, rule_id: 1, source_tool: "edr", severity: "high", asset_type: "account", asset_ref: "ASSET-35205", source_ip: "198.51.100.188", raised_at: new Date("2025-07-31T09:36:24Z"), verdict: "false_positive" }, { id: 95, rule_id: 8, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-14779", source_ip: "203.0.113.234", raised_at: new Date("2025-07-29T09:05:51Z"), verdict: "false_positive" }, { id: 96, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-72417", source_ip: "192.0.2.40", raised_at: new Date("2025-08-15T08:25:46Z"), verdict: "benign" }, { id: 97, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "network", asset_ref: "ASSET-14666", source_ip: "192.0.2.151", raised_at: new Date("2025-07-06T18:44:47Z"), verdict: "true_positive" }, { id: 98, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-48356", source_ip: "203.0.113.205", raised_at: new Date("2025-08-22T12:08:11Z"), verdict: "benign" }, { id: 99, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "account", asset_ref: "ASSET-11000", source_ip: "203.0.113.188", raised_at: new Date("2025-09-09T23:28:45Z"), verdict: "true_positive" }, { id: 100, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "network", asset_ref: "ASSET-58790", source_ip: "198.51.100.199", raised_at: new Date("2025-07-12T19:25:21Z"), verdict: "false_positive" }, { id: 101, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-68577", source_ip: "192.0.2.70", raised_at: new Date("2025-09-19T08:46:44Z"), verdict: "false_positive" }, { id: 102, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-51701", source_ip: "198.51.100.128", raised_at: new Date("2025-08-23T23:18:49Z"), verdict: "false_positive" }, { id: 103, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-72487", source_ip: "192.0.2.89", raised_at: new Date("2025-08-14T10:20:18Z"), verdict: "true_positive" }, { id: 104, rule_id: 7, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-17538", source_ip: "198.51.100.137", raised_at: new Date("2025-09-20T01:13:48Z"), verdict: "benign" }, { id: 105, rule_id: 9, source_tool: "cloud_audit", severity: "high", asset_type: "account", asset_ref: "ASSET-48724", source_ip: "192.0.2.241", raised_at: new Date("2025-09-14T15:24:46Z"), verdict: "false_positive" }, { id: 106, rule_id: 9, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-83519", source_ip: "192.0.2.130", raised_at: new Date("2025-07-05T06:43:12Z"), verdict: "benign" }, { id: 107, rule_id: 8, source_tool: "edr", severity: "critical", asset_type: "account", asset_ref: "ASSET-91348", source_ip: "203.0.113.240", raised_at: new Date("2025-09-12T11:40:30Z"), verdict: "false_positive" }, { id: 108, rule_id: 9, source_tool: "cloud_audit", severity: "low", asset_type: "network", asset_ref: "ASSET-67748", source_ip: "192.0.2.6", raised_at: new Date("2025-08-27T16:20:12Z"), verdict: "benign" }, { id: 109, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-74154", source_ip: "192.0.2.64", raised_at: new Date("2025-08-02T18:41:27Z"), verdict: "false_positive" }, { id: 110, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-41137", source_ip: "192.0.2.213", raised_at: new Date("2025-09-16T11:41:56Z"), verdict: "benign" }, { id: 111, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-72020", source_ip: "198.51.100.241", raised_at: new Date("2025-07-03T19:29:13Z"), verdict: "false_positive" }, { id: 112, rule_id: 7, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-43518", source_ip: "203.0.113.120", raised_at: new Date("2025-09-17T15:50:13Z"), verdict: "true_positive" }, { id: 113, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-35992", source_ip: "198.51.100.166", raised_at: new Date("2025-08-01T05:06:42Z"), verdict: "true_positive" }, { id: 114, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-60945", source_ip: "198.51.100.151", raised_at: new Date("2025-08-28T06:04:25Z"), verdict: "true_positive" }, { id: 115, rule_id: 8, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-82820", source_ip: "192.0.2.76", raised_at: new Date("2025-08-02T08:55:26Z"), verdict: "false_positive" }, { id: 116, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-37954", source_ip: "203.0.113.207", raised_at: new Date("2025-09-14T01:41:43Z"), verdict: "false_positive" }, { id: 117, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-17530", source_ip: "192.0.2.72", raised_at: new Date("2025-07-19T02:50:39Z"), verdict: "benign" }, { id: 118, rule_id: 13, source_tool: "ids", severity: "low", asset_type: "host", asset_ref: "ASSET-91171", source_ip: "198.51.100.82", raised_at: new Date("2025-09-27T00:10:21Z"), verdict: "false_positive" }, { id: 119, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-62655", source_ip: "203.0.113.141", raised_at: new Date("2025-09-11T19:57:54Z"), verdict: "true_positive" }, { id: 120, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-17133", source_ip: "203.0.113.4", raised_at: new Date("2025-07-17T17:48:53Z"), verdict: "true_positive" }, { id: 121, rule_id: 3, source_tool: "ids", severity: "high", asset_type: "host", asset_ref: "ASSET-95866", source_ip: "203.0.113.113", raised_at: new Date("2025-07-23T09:38:59Z"), verdict: "benign" }, { id: 122, rule_id: 16, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-55969", source_ip: "198.51.100.101", raised_at: new Date("2025-07-01T19:48:29Z"), verdict: "benign" }, { id: 123, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "network", asset_ref: "ASSET-84149", source_ip: "198.51.100.150", raised_at: new Date("2025-07-15T10:55:28Z"), verdict: "false_positive" }, { id: 124, rule_id: 3, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-81216", source_ip: "192.0.2.143", raised_at: new Date("2025-08-29T16:24:20Z"), verdict: "false_positive" }, { id: 125, rule_id: 3, source_tool: "ids", severity: "critical", asset_type: "host", asset_ref: "ASSET-88248", source_ip: "198.51.100.69", raised_at: new Date("2025-07-29T00:46:41Z"), verdict: "benign" }, { id: 126, rule_id: 16, source_tool: "cloud_audit", severity: "high", asset_type: "host", asset_ref: "ASSET-44597", source_ip: "192.0.2.224", raised_at: new Date("2025-09-07T23:36:10Z"), verdict: "false_positive" }, { id: 127, rule_id: 13, source_tool: "ids", severity: "low", asset_type: "host", asset_ref: "ASSET-38750", source_ip: "198.51.100.10", raised_at: new Date("2025-08-27T01:14:46Z"), verdict: "false_positive" }, { id: 128, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-38092", source_ip: "198.51.100.10", raised_at: new Date("2025-08-04T13:54:36Z"), verdict: "false_positive" }, { id: 129, rule_id: 3, source_tool: "ids", severity: "critical", asset_type: "host", asset_ref: "ASSET-85288", source_ip: "198.51.100.228", raised_at: new Date("2025-09-20T20:21:47Z"), verdict: "false_positive" }, { id: 130, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-99771", source_ip: "198.51.100.91", raised_at: new Date("2025-09-16T21:24:42Z"), verdict: "benign" }, { id: 131, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-29008", source_ip: "198.51.100.250", raised_at: new Date("2025-09-23T04:14:18Z"), verdict: "false_positive" }, { id: 132, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "host", asset_ref: "ASSET-77686", source_ip: "203.0.113.16", raised_at: new Date("2025-09-10T10:18:18Z"), verdict: "benign" }, { id: 133, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "host", asset_ref: "ASSET-62424", source_ip: "203.0.113.185", raised_at: new Date("2025-08-09T07:24:50Z"), verdict: "false_positive" }, { id: 134, rule_id: 3, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-53906", source_ip: "192.0.2.81", raised_at: new Date("2025-08-10T03:40:52Z"), verdict: "false_positive" }, { id: 135, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-39971", source_ip: "198.51.100.214", raised_at: new Date("2025-08-14T21:20:53Z"), verdict: "benign" }, { id: 136, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-18925", source_ip: "198.51.100.117", raised_at: new Date("2025-08-29T07:27:17Z"), verdict: "benign" }, { id: 137, rule_id: 14, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-32352", source_ip: "192.0.2.148", raised_at: new Date("2025-08-25T08:13:15Z"), verdict: "benign" }, { id: 138, rule_id: 2, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-29485", source_ip: "192.0.2.214", raised_at: new Date("2025-09-13T21:22:22Z"), verdict: "benign" }, { id: 139, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-68951", source_ip: "203.0.113.139", raised_at: new Date("2025-07-11T21:03:09Z"), verdict: "false_positive" }, { id: 140, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-89596", source_ip: "203.0.113.229", raised_at: new Date("2025-07-30T10:50:14Z"), verdict: "false_positive" }, { id: 141, rule_id: 3, source_tool: "ids", severity: "high", asset_type: "host", asset_ref: "ASSET-84850", source_ip: "198.51.100.69", raised_at: new Date("2025-08-12T08:51:07Z"), verdict: "false_positive" }, { id: 142, rule_id: 8, source_tool: "edr", severity: "low", asset_type: "account", asset_ref: "ASSET-74061", source_ip: "198.51.100.152", raised_at: new Date("2025-07-04T16:15:14Z"), verdict: "false_positive" }, { id: 143, rule_id: 6, source_tool: "cloud_audit", severity: "low", asset_type: "network", asset_ref: "ASSET-16849", source_ip: "203.0.113.101", raised_at: new Date("2025-07-13T23:30:49Z"), verdict: "benign" }, { id: 144, rule_id: 5, source_tool: "cloud_audit", severity: "low", asset_type: "network", asset_ref: "ASSET-25508", source_ip: "198.51.100.161", raised_at: new Date("2025-07-04T12:59:16Z"), verdict: "benign" }, { id: 145, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-88444", source_ip: "203.0.113.179", raised_at: new Date("2025-07-22T03:10:41Z"), verdict: "false_positive" }, { id: 146, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-20922", source_ip: "203.0.113.237", raised_at: new Date("2025-09-06T10:24:36Z"), verdict: "false_positive" }, { id: 147, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-85509", source_ip: "203.0.113.25", raised_at: new Date("2025-07-16T03:02:05Z"), verdict: "false_positive" }, { id: 148, rule_id: 9, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-22727", source_ip: "198.51.100.247", raised_at: new Date("2025-08-26T20:28:19Z"), verdict: "benign" }, { id: 149, rule_id: 8, source_tool: "edr", severity: "critical", asset_type: "host", asset_ref: "ASSET-06374", source_ip: "192.0.2.163", raised_at: new Date("2025-08-02T16:36:37Z"), verdict: "true_positive" }, { id: 150, rule_id: 11, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-55960", source_ip: "192.0.2.165", raised_at: new Date("2025-09-21T07:50:42Z"), verdict: "true_positive" }, { id: 151, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "account", asset_ref: "ASSET-66438", source_ip: "203.0.113.138", raised_at: new Date("2025-08-25T05:07:01Z"), verdict: "false_positive" }, { id: 152, rule_id: 1, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-80945", source_ip: "192.0.2.161", raised_at: new Date("2025-08-01T19:01:09Z"), verdict: "benign" }, { id: 153, rule_id: 7, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-56625", source_ip: "198.51.100.7", raised_at: new Date("2025-09-30T00:15:47Z"), verdict: "false_positive" }, { id: 154, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-12488", source_ip: "203.0.113.144", raised_at: new Date("2025-07-14T21:12:17Z"), verdict: "false_positive" }, { id: 155, rule_id: 5, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-55759", source_ip: "198.51.100.112", raised_at: new Date("2025-07-22T01:29:40Z"), verdict: "false_positive" }, { id: 156, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-84270", source_ip: "198.51.100.162", raised_at: new Date("2025-09-28T07:21:20Z"), verdict: "benign" }, { id: 157, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "account", asset_ref: "ASSET-58173", source_ip: "192.0.2.153", raised_at: new Date("2025-08-29T11:19:49Z"), verdict: "benign" }, { id: 158, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "network", asset_ref: "ASSET-02244", source_ip: "198.51.100.59", raised_at: new Date("2025-07-19T08:36:10Z"), verdict: "true_positive" }, { id: 159, rule_id: 6, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-05426", source_ip: "198.51.100.44", raised_at: new Date("2025-09-27T12:45:20Z"), verdict: "benign" }, { id: 160, rule_id: 16, source_tool: "cloud_audit", severity: "high", asset_type: "account", asset_ref: "ASSET-17186", source_ip: "203.0.113.205", raised_at: new Date("2025-09-21T06:43:37Z"), verdict: "false_positive" }, { id: 161, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-43054", source_ip: "198.51.100.152", raised_at: new Date("2025-08-16T06:21:43Z"), verdict: "false_positive" }, { id: 162, rule_id: 17, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-39484", source_ip: "198.51.100.28", raised_at: new Date("2025-09-28T16:12:30Z"), verdict: "benign" }, { id: 163, rule_id: 16, source_tool: "cloud_audit", severity: "low", asset_type: "network", asset_ref: "ASSET-73807", source_ip: "203.0.113.70", raised_at: new Date("2025-07-31T21:13:36Z"), verdict: "false_positive" }, { id: 164, rule_id: 1, source_tool: "edr", severity: "high", asset_type: "network", asset_ref: "ASSET-90470", source_ip: "192.0.2.246", raised_at: new Date("2025-08-16T22:33:43Z"), verdict: "benign" }, { id: 165, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-99274", source_ip: "192.0.2.250", raised_at: new Date("2025-07-19T04:06:18Z"), verdict: "false_positive" }, { id: 166, rule_id: 3, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-23809", source_ip: "198.51.100.107", raised_at: new Date("2025-09-02T12:18:38Z"), verdict: "false_positive" }, { id: 167, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "host", asset_ref: "ASSET-35521", source_ip: "203.0.113.226", raised_at: new Date("2025-09-24T02:57:28Z"), verdict: "false_positive" }, { id: 168, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "account", asset_ref: "ASSET-26176", source_ip: "192.0.2.65", raised_at: new Date("2025-09-14T11:55:53Z"), verdict: "false_positive" }, { id: 169, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-42563", source_ip: "203.0.113.252", raised_at: new Date("2025-09-02T16:25:16Z"), verdict: "false_positive" }, { id: 170, rule_id: 6, source_tool: "cloud_audit", severity: "critical", asset_type: "account", asset_ref: "ASSET-27047", source_ip: "203.0.113.123", raised_at: new Date("2025-08-28T23:53:54Z"), verdict: "true_positive" }, { id: 171, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "account", asset_ref: "ASSET-90954", source_ip: "203.0.113.95", raised_at: new Date("2025-09-22T18:51:33Z"), verdict: "false_positive" }, { id: 172, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "account", asset_ref: "ASSET-80972", source_ip: "203.0.113.228", raised_at: new Date("2025-07-12T17:13:28Z"), verdict: "false_positive" }, { id: 173, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "network", asset_ref: "ASSET-20635", source_ip: "203.0.113.146", raised_at: new Date("2025-08-28T23:18:25Z"), verdict: "benign" }, { id: 174, rule_id: 5, source_tool: "cloud_audit", severity: "critical", asset_type: "host", asset_ref: "ASSET-27163", source_ip: "203.0.113.113", raised_at: new Date("2025-09-11T20:00:21Z"), verdict: "benign" }, { id: 175, rule_id: 8, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-20592", source_ip: "203.0.113.140", raised_at: new Date("2025-08-17T05:16:46Z"), verdict: "false_positive" }, { id: 176, rule_id: 3, source_tool: "ids", severity: "critical", asset_type: "account", asset_ref: "ASSET-55039", source_ip: "198.51.100.242", raised_at: new Date("2025-07-17T15:37:44Z"), verdict: "benign" }, { id: 177, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "network", asset_ref: "ASSET-77860", source_ip: "198.51.100.171", raised_at: new Date("2025-09-10T05:20:05Z"), verdict: "benign" }, { id: 178, rule_id: 11, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-29233", source_ip: "198.51.100.216", raised_at: new Date("2025-09-05T02:48:47Z"), verdict: "false_positive" }, { id: 179, rule_id: 5, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-23166", source_ip: "198.51.100.80", raised_at: new Date("2025-07-15T17:11:05Z"), verdict: "false_positive" }, { id: 180, rule_id: 11, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-12441", source_ip: "203.0.113.253", raised_at: new Date("2025-09-26T14:37:16Z"), verdict: "true_positive" }, { id: 181, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-70644", source_ip: "192.0.2.125", raised_at: new Date("2025-09-22T12:31:07Z"), verdict: "benign" }, { id: 182, rule_id: 7, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-60511", source_ip: "192.0.2.31", raised_at: new Date("2025-08-02T15:07:19Z"), verdict: "benign" }, { id: 183, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "account", asset_ref: "ASSET-79611", source_ip: "192.0.2.224", raised_at: new Date("2025-07-17T01:10:50Z"), verdict: "false_positive" }, { id: 184, rule_id: 17, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-59748", source_ip: "198.51.100.100", raised_at: new Date("2025-08-01T07:19:24Z"), verdict: "false_positive" }, { id: 185, rule_id: 7, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-41787", source_ip: "198.51.100.100", raised_at: new Date("2025-07-04T08:59:55Z"), verdict: "false_positive" }, { id: 186, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-16648", source_ip: "203.0.113.26", raised_at: new Date("2025-09-01T20:55:45Z"), verdict: "false_positive" }, { id: 187, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-60462", source_ip: "198.51.100.231", raised_at: new Date("2025-09-28T18:40:36Z"), verdict: "false_positive" }, { id: 188, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-50957", source_ip: "203.0.113.213", raised_at: new Date("2025-07-18T03:47:04Z"), verdict: "true_positive" }, { id: 189, rule_id: 4, source_tool: "email_gateway", severity: "critical", asset_type: "host", asset_ref: "ASSET-53508", source_ip: "198.51.100.232", raised_at: new Date("2025-08-31T01:49:07Z"), verdict: "true_positive" }, { id: 190, rule_id: 11, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-65420", source_ip: "198.51.100.237", raised_at: new Date("2025-07-08T10:48:59Z"), verdict: "true_positive" }, { id: 191, rule_id: 17, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-52779", source_ip: "192.0.2.1", raised_at: new Date("2025-09-03T19:50:47Z"), verdict: "benign" }, { id: 192, rule_id: 6, source_tool: "cloud_audit", severity: "high", asset_type: "host", asset_ref: "ASSET-59202", source_ip: "203.0.113.129", raised_at: new Date("2025-08-31T02:08:39Z"), verdict: "false_positive" }, { id: 193, rule_id: 18, source_tool: "email_gateway", severity: "high", asset_type: "account", asset_ref: "ASSET-45494", source_ip: "198.51.100.101", raised_at: new Date("2025-07-16T21:55:24Z"), verdict: "benign" }, { id: 194, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "host", asset_ref: "ASSET-84430", source_ip: "203.0.113.48", raised_at: new Date("2025-08-26T14:06:25Z"), verdict: "benign" }, { id: 195, rule_id: 16, source_tool: "cloud_audit", severity: "low", asset_type: "network", asset_ref: "ASSET-47908", source_ip: "203.0.113.14", raised_at: new Date("2025-09-03T20:35:38Z"), verdict: "true_positive" }, { id: 196, rule_id: 13, source_tool: "ids", severity: "high", asset_type: "network", asset_ref: "ASSET-45033", source_ip: "203.0.113.196", raised_at: new Date("2025-08-28T12:02:35Z"), verdict: "true_positive" }, { id: 197, rule_id: 7, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-48616", source_ip: "198.51.100.65", raised_at: new Date("2025-07-03T22:55:24Z"), verdict: "false_positive" }, { id: 198, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-83733", source_ip: "192.0.2.5", raised_at: new Date("2025-07-21T01:35:14Z"), verdict: "benign" }, { id: 199, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "network", asset_ref: "ASSET-03166", source_ip: "203.0.113.194", raised_at: new Date("2025-07-06T03:13:45Z"), verdict: "false_positive" }, { id: 200, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "network", asset_ref: "ASSET-64894", source_ip: "203.0.113.72", raised_at: new Date("2025-08-26T07:43:01Z"), verdict: "true_positive" }, { id: 201, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "network", asset_ref: "ASSET-74717", source_ip: "198.51.100.156", raised_at: new Date("2025-07-26T08:53:56Z"), verdict: "false_positive" }, { id: 202, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "network", asset_ref: "ASSET-83981", source_ip: "203.0.113.30", raised_at: new Date("2025-08-09T05:38:20Z"), verdict: "benign" }, { id: 203, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-91508", source_ip: "192.0.2.145", raised_at: new Date("2025-09-22T00:32:38Z"), verdict: "true_positive" }, { id: 204, rule_id: 6, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-62333", source_ip: "203.0.113.80", raised_at: new Date("2025-08-10T05:53:03Z"), verdict: "false_positive" }, { id: 205, rule_id: 2, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-27829", source_ip: "198.51.100.167", raised_at: new Date("2025-07-23T14:06:21Z"), verdict: "benign" }, { id: 206, rule_id: 12, source_tool: "siem", severity: "critical", asset_type: "account", asset_ref: "ASSET-54192", source_ip: "198.51.100.86", raised_at: new Date("2025-09-01T09:48:22Z"), verdict: "true_positive" }, { id: 207, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-69907", source_ip: "198.51.100.236", raised_at: new Date("2025-07-13T17:41:06Z"), verdict: "false_positive" }, { id: 208, rule_id: 12, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-74985", source_ip: "198.51.100.186", raised_at: new Date("2025-07-19T06:14:24Z"), verdict: "benign" }, { id: 209, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "network", asset_ref: "ASSET-56102", source_ip: "192.0.2.125", raised_at: new Date("2025-08-05T15:48:41Z"), verdict: "true_positive" }, { id: 210, rule_id: 18, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-59998", source_ip: "203.0.113.186", raised_at: new Date("2025-09-08T23:22:54Z"), verdict: "benign" }, { id: 211, rule_id: 8, source_tool: "edr", severity: "critical", asset_type: "host", asset_ref: "ASSET-31267", source_ip: "203.0.113.112", raised_at: new Date("2025-07-28T21:52:07Z"), verdict: "false_positive" }, { id: 212, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-86497", source_ip: "198.51.100.110", raised_at: new Date("2025-08-14T21:38:48Z"), verdict: "true_positive" }, { id: 213, rule_id: 14, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-33364", source_ip: "192.0.2.157", raised_at: new Date("2025-09-22T11:13:06Z"), verdict: "false_positive" }, { id: 214, rule_id: 11, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-03444", source_ip: "198.51.100.29", raised_at: new Date("2025-09-20T04:47:38Z"), verdict: "false_positive" }, { id: 215, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-74629", source_ip: "203.0.113.4", raised_at: new Date("2025-07-27T07:34:03Z"), verdict: "false_positive" }, { id: 216, rule_id: 15, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-11267", source_ip: "198.51.100.200", raised_at: new Date("2025-09-01T07:07:02Z"), verdict: "true_positive" }, { id: 217, rule_id: 7, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-89293", source_ip: "192.0.2.106", raised_at: new Date("2025-08-23T12:12:04Z"), verdict: "false_positive" }, { id: 218, rule_id: 2, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-46191", source_ip: "203.0.113.161", raised_at: new Date("2025-07-11T03:38:45Z"), verdict: "benign" }, { id: 219, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-28109", source_ip: "203.0.113.224", raised_at: new Date("2025-07-07T15:37:28Z"), verdict: "true_positive" }, { id: 220, rule_id: 18, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-72829", source_ip: "203.0.113.117", raised_at: new Date("2025-09-10T07:33:51Z"), verdict: "benign" }, { id: 221, rule_id: 14, source_tool: "siem", severity: "critical", asset_type: "network", asset_ref: "ASSET-36937", source_ip: "198.51.100.35", raised_at: new Date("2025-07-08T17:59:54Z"), verdict: "false_positive" }, { id: 222, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-49766", source_ip: "198.51.100.149", raised_at: new Date("2025-07-25T17:29:16Z"), verdict: "true_positive" }, { id: 223, rule_id: 15, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-35564", source_ip: "198.51.100.247", raised_at: new Date("2025-09-08T22:25:54Z"), verdict: "benign" }, { id: 224, rule_id: 5, source_tool: "cloud_audit", severity: "medium", asset_type: "network", asset_ref: "ASSET-70044", source_ip: "203.0.113.140", raised_at: new Date("2025-07-09T21:02:45Z"), verdict: "false_positive" }, { id: 225, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-72815", source_ip: "198.51.100.227", raised_at: new Date("2025-07-01T08:08:42Z"), verdict: "false_positive" }, { id: 226, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-96860", source_ip: "203.0.113.38", raised_at: new Date("2025-07-11T16:35:20Z"), verdict: "benign" }, { id: 227, rule_id: 8, source_tool: "edr", severity: "low", asset_type: "network", asset_ref: "ASSET-10671", source_ip: "198.51.100.135", raised_at: new Date("2025-07-04T13:21:00Z"), verdict: "false_positive" }, { id: 228, rule_id: 8, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-72127", source_ip: "198.51.100.150", raised_at: new Date("2025-08-27T08:19:42Z"), verdict: "false_positive" }, { id: 229, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-79848", source_ip: "203.0.113.154", raised_at: new Date("2025-07-22T07:27:51Z"), verdict: "false_positive" }, { id: 230, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-49225", source_ip: "192.0.2.217", raised_at: new Date("2025-09-21T12:37:39Z"), verdict: "false_positive" }, { id: 231, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-37802", source_ip: "192.0.2.44", raised_at: new Date("2025-08-22T19:29:24Z"), verdict: "false_positive" }, { id: 232, rule_id: 17, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-06502", source_ip: "198.51.100.114", raised_at: new Date("2025-08-12T13:02:05Z"), verdict: "true_positive" }, { id: 233, rule_id: 16, source_tool: "cloud_audit", severity: "high", asset_type: "host", asset_ref: "ASSET-29343", source_ip: "198.51.100.86", raised_at: new Date("2025-07-19T21:13:18Z"), verdict: "benign" }, { id: 234, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-28990", source_ip: "198.51.100.209", raised_at: new Date("2025-07-28T16:14:52Z"), verdict: "false_positive" }, { id: 235, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-56714", source_ip: "203.0.113.246", raised_at: new Date("2025-09-28T18:20:52Z"), verdict: "false_positive" }, { id: 236, rule_id: 17, source_tool: "siem", severity: "high", asset_type: "network", asset_ref: "ASSET-66367", source_ip: "203.0.113.92", raised_at: new Date("2025-07-08T00:16:40Z"), verdict: "benign" }, { id: 237, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-86767", source_ip: "203.0.113.4", raised_at: new Date("2025-08-28T11:40:34Z"), verdict: "true_positive" }, { id: 238, rule_id: 3, source_tool: "ids", severity: "critical", asset_type: "network", asset_ref: "ASSET-99646", source_ip: "192.0.2.114", raised_at: new Date("2025-09-08T05:17:19Z"), verdict: "benign" }, { id: 239, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-00511", source_ip: "198.51.100.38", raised_at: new Date("2025-07-20T17:58:03Z"), verdict: "benign" }, { id: 240, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-80182", source_ip: "203.0.113.98", raised_at: new Date("2025-09-14T18:57:25Z"), verdict: "benign" }, { id: 241, rule_id: 6, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-76545", source_ip: "198.51.100.75", raised_at: new Date("2025-08-17T21:48:22Z"), verdict: "benign" }, { id: 242, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-14884", source_ip: "203.0.113.57", raised_at: new Date("2025-09-24T12:51:04Z"), verdict: "true_positive" }, { id: 243, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-36347", source_ip: "192.0.2.150", raised_at: new Date("2025-07-22T10:21:45Z"), verdict: "false_positive" }, { id: 244, rule_id: 5, source_tool: "cloud_audit", severity: "high", asset_type: "account", asset_ref: "ASSET-01979", source_ip: "203.0.113.36", raised_at: new Date("2025-07-05T01:04:17Z"), verdict: "true_positive" }, { id: 245, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "host", asset_ref: "ASSET-15071", source_ip: "198.51.100.32", raised_at: new Date("2025-09-10T19:29:33Z"), verdict: "true_positive" }, { id: 246, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-41433", source_ip: "198.51.100.222", raised_at: new Date("2025-08-15T05:04:08Z"), verdict: "benign" }, { id: 247, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "network", asset_ref: "ASSET-39793", source_ip: "203.0.113.246", raised_at: new Date("2025-08-31T08:43:36Z"), verdict: "true_positive" }, { id: 248, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-78975", source_ip: "203.0.113.114", raised_at: new Date("2025-07-09T15:45:02Z"), verdict: "false_positive" }, { id: 249, rule_id: 5, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-36538", source_ip: "192.0.2.33", raised_at: new Date("2025-07-19T06:47:17Z"), verdict: "true_positive" }, { id: 250, rule_id: 12, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-37445", source_ip: "192.0.2.145", raised_at: new Date("2025-07-07T12:57:22Z"), verdict: "false_positive" }, { id: 251, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "host", asset_ref: "ASSET-80821", source_ip: "198.51.100.149", raised_at: new Date("2025-09-01T12:02:42Z"), verdict: "benign" }, { id: 252, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-42344", source_ip: "203.0.113.26", raised_at: new Date("2025-07-24T05:40:59Z"), verdict: "benign" }, { id: 253, rule_id: 5, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-97639", source_ip: "203.0.113.50", raised_at: new Date("2025-07-02T13:45:00Z"), verdict: "true_positive" }, { id: 254, rule_id: 13, source_tool: "ids", severity: "high", asset_type: "host", asset_ref: "ASSET-35764", source_ip: "198.51.100.186", raised_at: new Date("2025-09-04T07:36:41Z"), verdict: "false_positive" }, { id: 255, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-36519", source_ip: "192.0.2.111", raised_at: new Date("2025-07-24T04:48:08Z"), verdict: "true_positive" }, { id: 256, rule_id: 17, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-82046", source_ip: "198.51.100.224", raised_at: new Date("2025-07-09T19:21:34Z"), verdict: "false_positive" }, { id: 257, rule_id: 12, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-88962", source_ip: "203.0.113.140", raised_at: new Date("2025-08-18T18:02:52Z"), verdict: "false_positive" }, { id: 258, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "host", asset_ref: "ASSET-55416", source_ip: "203.0.113.51", raised_at: new Date("2025-09-27T13:07:58Z"), verdict: "benign" }, { id: 259, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-49875", source_ip: "192.0.2.207", raised_at: new Date("2025-07-08T22:07:21Z"), verdict: "true_positive" }, { id: 260, rule_id: 5, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-26744", source_ip: "198.51.100.92", raised_at: new Date("2025-08-09T01:20:59Z"), verdict: "true_positive" }, { id: 261, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-64029", source_ip: "192.0.2.41", raised_at: new Date("2025-09-05T10:12:29Z"), verdict: "false_positive" }, { id: 262, rule_id: 3, source_tool: "ids", severity: "high", asset_type: "host", asset_ref: "ASSET-70388", source_ip: "192.0.2.225", raised_at: new Date("2025-07-22T02:01:50Z"), verdict: "true_positive" }, { id: 263, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-54376", source_ip: "203.0.113.56", raised_at: new Date("2025-08-31T00:37:45Z"), verdict: "false_positive" }, { id: 264, rule_id: 16, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-39173", source_ip: "203.0.113.212", raised_at: new Date("2025-07-11T03:31:38Z"), verdict: "false_positive" }, { id: 265, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-30981", source_ip: "198.51.100.241", raised_at: new Date("2025-08-08T15:15:49Z"), verdict: "false_positive" }, { id: 266, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-50843", source_ip: "198.51.100.192", raised_at: new Date("2025-07-10T17:30:58Z"), verdict: "false_positive" }, { id: 267, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-21511", source_ip: "192.0.2.182", raised_at: new Date("2025-08-09T21:27:08Z"), verdict: "true_positive" }, { id: 268, rule_id: 7, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-32092", source_ip: "203.0.113.15", raised_at: new Date("2025-09-16T22:25:36Z"), verdict: "true_positive" }, { id: 269, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "network", asset_ref: "ASSET-51724", source_ip: "198.51.100.209", raised_at: new Date("2025-08-17T01:13:51Z"), verdict: "benign" }, { id: 270, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-83411", source_ip: "192.0.2.168", raised_at: new Date("2025-09-05T08:34:29Z"), verdict: "false_positive" }, { id: 271, rule_id: 13, source_tool: "ids", severity: "high", asset_type: "host", asset_ref: "ASSET-33597", source_ip: "198.51.100.105", raised_at: new Date("2025-08-25T14:18:34Z"), verdict: "benign" }, { id: 272, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-14673", source_ip: "198.51.100.212", raised_at: new Date("2025-08-27T13:39:29Z"), verdict: "true_positive" }, { id: 273, rule_id: 18, source_tool: "email_gateway", severity: "critical", asset_type: "network", asset_ref: "ASSET-96661", source_ip: "192.0.2.174", raised_at: new Date("2025-09-21T00:19:31Z"), verdict: "true_positive" }, { id: 274, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "account", asset_ref: "ASSET-70223", source_ip: "203.0.113.80", raised_at: new Date("2025-08-16T03:06:08Z"), verdict: "true_positive" }, { id: 275, rule_id: 15, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-74703", source_ip: "192.0.2.233", raised_at: new Date("2025-07-10T22:34:57Z"), verdict: "false_positive" }, { id: 276, rule_id: 15, source_tool: "siem", severity: "critical", asset_type: "account", asset_ref: "ASSET-68237", source_ip: "198.51.100.38", raised_at: new Date("2025-09-09T11:52:17Z"), verdict: "false_positive" }, { id: 277, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-49215", source_ip: "198.51.100.87", raised_at: new Date("2025-08-17T10:33:55Z"), verdict: "benign" }, { id: 278, rule_id: 18, source_tool: "email_gateway", severity: "high", asset_type: "account", asset_ref: "ASSET-90419", source_ip: "198.51.100.144", raised_at: new Date("2025-09-22T23:06:32Z"), verdict: "benign" }, { id: 279, rule_id: 18, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-28900", source_ip: "203.0.113.51", raised_at: new Date("2025-07-13T15:50:39Z"), verdict: "false_positive" }, { id: 280, rule_id: 5, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-81714", source_ip: "203.0.113.178", raised_at: new Date("2025-08-26T22:46:31Z"), verdict: "benign" }, { id: 281, rule_id: 7, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-16056", source_ip: "192.0.2.206", raised_at: new Date("2025-08-30T07:34:52Z"), verdict: "false_positive" }, { id: 282, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "network", asset_ref: "ASSET-22617", source_ip: "198.51.100.100", raised_at: new Date("2025-08-14T05:28:09Z"), verdict: "benign" }, { id: 283, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-74625", source_ip: "203.0.113.208", raised_at: new Date("2025-07-19T04:58:55Z"), verdict: "false_positive" }, { id: 284, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-53092", source_ip: "198.51.100.168", raised_at: new Date("2025-09-07T20:49:56Z"), verdict: "false_positive" }, { id: 285, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-54880", source_ip: "203.0.113.168", raised_at: new Date("2025-08-27T22:19:27Z"), verdict: "benign" }, { id: 286, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-62621", source_ip: "203.0.113.162", raised_at: new Date("2025-07-18T03:22:49Z"), verdict: "false_positive" }, { id: 287, rule_id: 2, source_tool: "siem", severity: "critical", asset_type: "account", asset_ref: "ASSET-52993", source_ip: "198.51.100.11", raised_at: new Date("2025-08-07T18:53:51Z"), verdict: "false_positive" }, { id: 288, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-61483", source_ip: "203.0.113.229", raised_at: new Date("2025-09-13T19:49:33Z"), verdict: "benign" }, { id: 289, rule_id: 18, source_tool: "email_gateway", severity: "high", asset_type: "account", asset_ref: "ASSET-66090", source_ip: "192.0.2.122", raised_at: new Date("2025-07-12T18:04:04Z"), verdict: "benign" }, { id: 290, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "network", asset_ref: "ASSET-30307", source_ip: "198.51.100.191", raised_at: new Date("2025-09-04T22:18:55Z"), verdict: "true_positive" }, { id: 291, rule_id: 3, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-48555", source_ip: "198.51.100.168", raised_at: new Date("2025-09-11T14:59:15Z"), verdict: "benign" }, { id: 292, rule_id: 6, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-64473", source_ip: "198.51.100.114", raised_at: new Date("2025-07-11T13:15:49Z"), verdict: "true_positive" }, { id: 293, rule_id: 7, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-13995", source_ip: "198.51.100.154", raised_at: new Date("2025-08-15T15:45:07Z"), verdict: "true_positive" }, { id: 294, rule_id: 3, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-65686", source_ip: "192.0.2.17", raised_at: new Date("2025-08-18T21:45:31Z"), verdict: "true_positive" }, { id: 295, rule_id: 12, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-53600", source_ip: "203.0.113.209", raised_at: new Date("2025-08-15T22:34:08Z"), verdict: "benign" }, { id: 296, rule_id: 5, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-16860", source_ip: "203.0.113.164", raised_at: new Date("2025-07-12T09:17:32Z"), verdict: "false_positive" }, { id: 297, rule_id: 17, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-02804", source_ip: "192.0.2.169", raised_at: new Date("2025-08-02T09:09:00Z"), verdict: "true_positive" }, { id: 298, rule_id: 12, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-54355", source_ip: "198.51.100.244", raised_at: new Date("2025-09-09T11:08:00Z"), verdict: "false_positive" }, { id: 299, rule_id: 16, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-03822", source_ip: "203.0.113.126", raised_at: new Date("2025-07-15T16:14:02Z"), verdict: "benign" }, { id: 300, rule_id: 5, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-41977", source_ip: "203.0.113.107", raised_at: new Date("2025-09-12T23:34:58Z"), verdict: "benign" }, { id: 301, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-15025", source_ip: "203.0.113.134", raised_at: new Date("2025-08-29T19:53:53Z"), verdict: "true_positive" }, { id: 302, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "network", asset_ref: "ASSET-33030", source_ip: "192.0.2.36", raised_at: new Date("2025-09-27T05:52:41Z"), verdict: "benign" }, { id: 303, rule_id: 17, source_tool: "siem", severity: "high", asset_type: "network", asset_ref: "ASSET-31127", source_ip: "198.51.100.200", raised_at: new Date("2025-08-28T03:11:07Z"), verdict: "false_positive" }, { id: 304, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-10737", source_ip: "203.0.113.241", raised_at: new Date("2025-07-12T06:41:40Z"), verdict: "false_positive" }, { id: 305, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "account", asset_ref: "ASSET-74656", source_ip: "198.51.100.140", raised_at: new Date("2025-07-31T00:50:47Z"), verdict: "false_positive" }, { id: 306, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-49330", source_ip: "192.0.2.211", raised_at: new Date("2025-07-30T17:55:07Z"), verdict: "false_positive" }, { id: 307, rule_id: 9, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-88758", source_ip: "203.0.113.176", raised_at: new Date("2025-08-07T07:17:34Z"), verdict: "true_positive" }, { id: 308, rule_id: 9, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-56356", source_ip: "192.0.2.107", raised_at: new Date("2025-09-13T01:20:18Z"), verdict: "false_positive" }, { id: 309, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-71683", source_ip: "192.0.2.36", raised_at: new Date("2025-08-23T13:31:35Z"), verdict: "false_positive" }, { id: 310, rule_id: 12, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-29299", source_ip: "192.0.2.182", raised_at: new Date("2025-09-11T15:28:54Z"), verdict: "false_positive" }, { id: 311, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-78355", source_ip: "192.0.2.94", raised_at: new Date("2025-09-05T21:46:12Z"), verdict: "benign" }, { id: 312, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-67011", source_ip: "192.0.2.42", raised_at: new Date("2025-07-01T19:54:25Z"), verdict: "false_positive" }, { id: 313, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-99312", source_ip: "203.0.113.192", raised_at: new Date("2025-08-02T15:12:38Z"), verdict: "false_positive" }, { id: 314, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-17876", source_ip: "203.0.113.20", raised_at: new Date("2025-08-04T05:23:10Z"), verdict: "benign" }, { id: 315, rule_id: 15, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-83330", source_ip: "203.0.113.76", raised_at: new Date("2025-08-28T18:30:57Z"), verdict: "false_positive" }, { id: 316, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-51839", source_ip: "198.51.100.32", raised_at: new Date("2025-07-11T16:23:54Z"), verdict: "false_positive" }, { id: 317, rule_id: 16, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-34467", source_ip: "192.0.2.189", raised_at: new Date("2025-07-31T20:28:13Z"), verdict: "benign" }, { id: 318, rule_id: 1, source_tool: "edr", severity: "critical", asset_type: "host", asset_ref: "ASSET-77248", source_ip: "203.0.113.60", raised_at: new Date("2025-08-11T21:16:49Z"), verdict: "false_positive" }, { id: 319, rule_id: 5, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-75681", source_ip: "198.51.100.212", raised_at: new Date("2025-07-01T20:07:34Z"), verdict: "benign" }, { id: 320, rule_id: 17, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-28540", source_ip: "198.51.100.103", raised_at: new Date("2025-09-13T15:11:28Z"), verdict: "false_positive" }, { id: 321, rule_id: 6, source_tool: "cloud_audit", severity: "high", asset_type: "network", asset_ref: "ASSET-24949", source_ip: "198.51.100.227", raised_at: new Date("2025-09-26T01:20:21Z"), verdict: "false_positive" }, { id: 322, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-06199", source_ip: "203.0.113.178", raised_at: new Date("2025-09-20T03:15:21Z"), verdict: "false_positive" }, { id: 323, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-73019", source_ip: "192.0.2.112", raised_at: new Date("2025-08-26T19:44:57Z"), verdict: "benign" }, { id: 324, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "account", asset_ref: "ASSET-80772", source_ip: "198.51.100.86", raised_at: new Date("2025-09-05T22:23:58Z"), verdict: "false_positive" }, { id: 325, rule_id: 16, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-84638", source_ip: "192.0.2.59", raised_at: new Date("2025-08-15T18:03:21Z"), verdict: "benign" }, { id: 326, rule_id: 12, source_tool: "siem", severity: "critical", asset_type: "account", asset_ref: "ASSET-07023", source_ip: "198.51.100.29", raised_at: new Date("2025-09-10T00:47:20Z"), verdict: "benign" }, { id: 327, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-44330", source_ip: "203.0.113.104", raised_at: new Date("2025-08-11T07:03:59Z"), verdict: "true_positive" }, { id: 328, rule_id: 13, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-94545", source_ip: "192.0.2.71", raised_at: new Date("2025-09-23T23:42:37Z"), verdict: "false_positive" }, { id: 329, rule_id: 12, source_tool: "siem", severity: "critical", asset_type: "account", asset_ref: "ASSET-00297", source_ip: "203.0.113.96", raised_at: new Date("2025-07-13T14:04:36Z"), verdict: "true_positive" }, { id: 330, rule_id: 18, source_tool: "email_gateway", severity: "high", asset_type: "account", asset_ref: "ASSET-06462", source_ip: "198.51.100.140", raised_at: new Date("2025-08-28T09:04:26Z"), verdict: "true_positive" }, { id: 331, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "network", asset_ref: "ASSET-51423", source_ip: "192.0.2.14", raised_at: new Date("2025-09-06T21:19:51Z"), verdict: "benign" }, { id: 332, rule_id: 17, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-53866", source_ip: "198.51.100.140", raised_at: new Date("2025-07-15T05:14:22Z"), verdict: "true_positive" }, { id: 333, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-92719", source_ip: "198.51.100.87", raised_at: new Date("2025-08-24T00:11:06Z"), verdict: "false_positive" }, { id: 334, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-53493", source_ip: "198.51.100.137", raised_at: new Date("2025-07-17T01:19:56Z"), verdict: "benign" }, { id: 335, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-98263", source_ip: "192.0.2.80", raised_at: new Date("2025-08-06T15:04:21Z"), verdict: "benign" }, { id: 336, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "account", asset_ref: "ASSET-20743", source_ip: "192.0.2.197", raised_at: new Date("2025-07-10T04:59:15Z"), verdict: "benign" }, { id: 337, rule_id: 7, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-49622", source_ip: "203.0.113.167", raised_at: new Date("2025-09-20T12:26:42Z"), verdict: "false_positive" }, { id: 338, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "host", asset_ref: "ASSET-12553", source_ip: "198.51.100.68", raised_at: new Date("2025-07-03T15:36:39Z"), verdict: "benign" }, { id: 339, rule_id: 6, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-01237", source_ip: "192.0.2.33", raised_at: new Date("2025-07-30T22:21:22Z"), verdict: "false_positive" }, { id: 340, rule_id: 13, source_tool: "ids", severity: "critical", asset_type: "network", asset_ref: "ASSET-14569", source_ip: "198.51.100.141", raised_at: new Date("2025-09-02T01:00:41Z"), verdict: "false_positive" }, { id: 341, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "network", asset_ref: "ASSET-57720", source_ip: "203.0.113.240", raised_at: new Date("2025-07-31T22:46:49Z"), verdict: "benign" }, { id: 342, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-49433", source_ip: "203.0.113.33", raised_at: new Date("2025-07-06T00:44:13Z"), verdict: "false_positive" }, { id: 343, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-90309", source_ip: "198.51.100.11", raised_at: new Date("2025-09-05T08:43:58Z"), verdict: "false_positive" }, { id: 344, rule_id: 17, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-51515", source_ip: "192.0.2.143", raised_at: new Date("2025-09-08T00:23:48Z"), verdict: "benign" }, { id: 345, rule_id: 5, source_tool: "cloud_audit", severity: "high", asset_type: "account", asset_ref: "ASSET-44768", source_ip: "192.0.2.11", raised_at: new Date("2025-08-24T22:39:11Z"), verdict: "false_positive" }, { id: 346, rule_id: 13, source_tool: "ids", severity: "low", asset_type: "host", asset_ref: "ASSET-35394", source_ip: "192.0.2.254", raised_at: new Date("2025-08-28T12:12:45Z"), verdict: "false_positive" }, { id: 347, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-59454", source_ip: "203.0.113.150", raised_at: new Date("2025-09-05T08:37:04Z"), verdict: "benign" }, { id: 348, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-81103", source_ip: "203.0.113.231", raised_at: new Date("2025-09-25T19:44:25Z"), verdict: "false_positive" }, { id: 349, rule_id: 15, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-05073", source_ip: "203.0.113.185", raised_at: new Date("2025-07-28T17:27:24Z"), verdict: "true_positive" }, { id: 350, rule_id: 17, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-44764", source_ip: "203.0.113.239", raised_at: new Date("2025-09-07T14:07:33Z"), verdict: "benign" }, { id: 351, rule_id: 5, source_tool: "cloud_audit", severity: "high", asset_type: "network", asset_ref: "ASSET-76682", source_ip: "203.0.113.132", raised_at: new Date("2025-09-30T07:00:34Z"), verdict: "false_positive" }, { id: 352, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-54067", source_ip: "198.51.100.53", raised_at: new Date("2025-09-05T04:20:48Z"), verdict: "false_positive" }, { id: 353, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-99039", source_ip: "203.0.113.134", raised_at: new Date("2025-08-25T12:36:50Z"), verdict: "benign" }, { id: 354, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-86181", source_ip: "203.0.113.82", raised_at: new Date("2025-07-08T02:41:14Z"), verdict: "benign" }, { id: 355, rule_id: 14, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-27033", source_ip: "192.0.2.185", raised_at: new Date("2025-09-23T00:54:53Z"), verdict: "false_positive" }, { id: 356, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "host", asset_ref: "ASSET-86865", source_ip: "192.0.2.95", raised_at: new Date("2025-08-27T13:40:48Z"), verdict: "false_positive" }, { id: 357, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-04198", source_ip: "203.0.113.228", raised_at: new Date("2025-07-28T05:14:54Z"), verdict: "benign" }, { id: 358, rule_id: 6, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-16933", source_ip: "192.0.2.140", raised_at: new Date("2025-09-03T23:03:01Z"), verdict: "true_positive" }, { id: 359, rule_id: 14, source_tool: "siem", severity: "critical", asset_type: "account", asset_ref: "ASSET-72434", source_ip: "192.0.2.64", raised_at: new Date("2025-07-24T08:51:10Z"), verdict: "false_positive" }, { id: 360, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-91436", source_ip: "192.0.2.244", raised_at: new Date("2025-08-10T17:35:11Z"), verdict: "true_positive" }, { id: 361, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-40193", source_ip: "203.0.113.31", raised_at: new Date("2025-09-24T10:16:22Z"), verdict: "true_positive" }, { id: 362, rule_id: 14, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-26740", source_ip: "192.0.2.50", raised_at: new Date("2025-09-15T16:26:03Z"), verdict: "true_positive" }, { id: 363, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "account", asset_ref: "ASSET-11838", source_ip: "203.0.113.192", raised_at: new Date("2025-08-11T17:13:42Z"), verdict: "benign" }, { id: 364, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "host", asset_ref: "ASSET-65454", source_ip: "203.0.113.251", raised_at: new Date("2025-09-07T05:10:00Z"), verdict: "false_positive" }, { id: 365, rule_id: 17, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-70844", source_ip: "203.0.113.193", raised_at: new Date("2025-07-25T06:33:40Z"), verdict: "true_positive" }, { id: 366, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-69241", source_ip: "192.0.2.81", raised_at: new Date("2025-09-05T17:13:22Z"), verdict: "true_positive" }, { id: 367, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-95899", source_ip: "198.51.100.145", raised_at: new Date("2025-09-18T22:36:50Z"), verdict: "benign" }, { id: 368, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-79294", source_ip: "198.51.100.168", raised_at: new Date("2025-09-07T17:16:45Z"), verdict: "benign" }, { id: 369, rule_id: 11, source_tool: "siem", severity: "critical", asset_type: "network", asset_ref: "ASSET-88510", source_ip: "198.51.100.50", raised_at: new Date("2025-09-23T01:33:14Z"), verdict: "false_positive" }, { id: 370, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-53139", source_ip: "198.51.100.115", raised_at: new Date("2025-09-22T07:53:37Z"), verdict: "benign" }, { id: 371, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "host", asset_ref: "ASSET-05347", source_ip: "192.0.2.197", raised_at: new Date("2025-09-22T20:41:14Z"), verdict: "benign" }, { id: 372, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "network", asset_ref: "ASSET-36163", source_ip: "192.0.2.140", raised_at: new Date("2025-07-14T08:39:55Z"), verdict: "true_positive" }, { id: 373, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-16598", source_ip: "198.51.100.136", raised_at: new Date("2025-09-17T05:38:48Z"), verdict: "false_positive" }, { id: 374, rule_id: 12, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-34008", source_ip: "198.51.100.191", raised_at: new Date("2025-09-29T01:57:30Z"), verdict: "false_positive" }, { id: 375, rule_id: 18, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-05530", source_ip: "203.0.113.252", raised_at: new Date("2025-08-16T20:35:55Z"), verdict: "benign" }, { id: 376, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "network", asset_ref: "ASSET-86563", source_ip: "203.0.113.130", raised_at: new Date("2025-09-11T17:37:07Z"), verdict: "benign" }, { id: 377, rule_id: 18, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-43948", source_ip: "203.0.113.150", raised_at: new Date("2025-07-05T08:18:51Z"), verdict: "false_positive" }, { id: 378, rule_id: 13, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-08684", source_ip: "198.51.100.84", raised_at: new Date("2025-08-28T05:06:12Z"), verdict: "benign" }, { id: 379, rule_id: 1, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-35470", source_ip: "203.0.113.159", raised_at: new Date("2025-08-04T04:18:58Z"), verdict: "true_positive" }, { id: 380, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "account", asset_ref: "ASSET-59587", source_ip: "192.0.2.7", raised_at: new Date("2025-08-22T03:13:13Z"), verdict: "false_positive" }, { id: 381, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-72062", source_ip: "198.51.100.174", raised_at: new Date("2025-08-05T02:12:16Z"), verdict: "true_positive" }, { id: 382, rule_id: 2, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-12641", source_ip: "192.0.2.18", raised_at: new Date("2025-09-23T03:10:06Z"), verdict: "false_positive" }, { id: 383, rule_id: 8, source_tool: "edr", severity: "critical", asset_type: "host", asset_ref: "ASSET-51488", source_ip: "203.0.113.10", raised_at: new Date("2025-07-21T04:41:22Z"), verdict: "false_positive" }, { id: 384, rule_id: 8, source_tool: "edr", severity: "low", asset_type: "account", asset_ref: "ASSET-48089", source_ip: "203.0.113.139", raised_at: new Date("2025-08-14T22:03:07Z"), verdict: "false_positive" }, { id: 385, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "network", asset_ref: "ASSET-51165", source_ip: "198.51.100.160", raised_at: new Date("2025-07-27T06:11:25Z"), verdict: "benign" }, { id: 386, rule_id: 7, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-49994", source_ip: "203.0.113.164", raised_at: new Date("2025-08-10T08:54:10Z"), verdict: "true_positive" }, { id: 387, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "account", asset_ref: "ASSET-57616", source_ip: "192.0.2.87", raised_at: new Date("2025-08-26T10:45:19Z"), verdict: "false_positive" }, { id: 388, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-40104", source_ip: "198.51.100.60", raised_at: new Date("2025-09-11T23:15:37Z"), verdict: "true_positive" }, { id: 389, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-86982", source_ip: "198.51.100.8", raised_at: new Date("2025-08-29T00:03:32Z"), verdict: "benign" }, { id: 390, rule_id: 11, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-63571", source_ip: "198.51.100.225", raised_at: new Date("2025-08-08T15:01:45Z"), verdict: "true_positive" }, { id: 391, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-18797", source_ip: "192.0.2.17", raised_at: new Date("2025-07-20T00:13:50Z"), verdict: "benign" }, { id: 392, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-79749", source_ip: "203.0.113.39", raised_at: new Date("2025-08-23T18:59:52Z"), verdict: "benign" }, { id: 393, rule_id: 8, source_tool: "edr", severity: "low", asset_type: "host", asset_ref: "ASSET-23354", source_ip: "203.0.113.8", raised_at: new Date("2025-09-18T21:24:23Z"), verdict: "false_positive" }, { id: 394, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-60252", source_ip: "192.0.2.28", raised_at: new Date("2025-08-14T22:03:10Z"), verdict: "benign" }, { id: 395, rule_id: 3, source_tool: "ids", severity: "critical", asset_type: "host", asset_ref: "ASSET-55782", source_ip: "198.51.100.131", raised_at: new Date("2025-07-06T01:02:11Z"), verdict: "benign" }, { id: 396, rule_id: 6, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-49898", source_ip: "198.51.100.212", raised_at: new Date("2025-08-16T23:22:46Z"), verdict: "benign" }, { id: 397, rule_id: 7, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-93612", source_ip: "192.0.2.210", raised_at: new Date("2025-08-18T18:34:50Z"), verdict: "false_positive" }, { id: 398, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "account", asset_ref: "ASSET-53762", source_ip: "203.0.113.122", raised_at: new Date("2025-07-13T21:51:14Z"), verdict: "benign" }, { id: 399, rule_id: 13, source_tool: "ids", severity: "low", asset_type: "network", asset_ref: "ASSET-36578", source_ip: "198.51.100.23", raised_at: new Date("2025-08-06T20:05:00Z"), verdict: "false_positive" }, { id: 400, rule_id: 7, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-06516", source_ip: "198.51.100.117", raised_at: new Date("2025-09-02T18:05:09Z"), verdict: "false_positive" }, { id: 401, rule_id: 3, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-31008", source_ip: "203.0.113.125", raised_at: new Date("2025-08-23T04:30:38Z"), verdict: "false_positive" }, { id: 402, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-91181", source_ip: "192.0.2.187", raised_at: new Date("2025-07-27T18:17:19Z"), verdict: "true_positive" }, { id: 403, rule_id: 3, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-72631", source_ip: "198.51.100.31", raised_at: new Date("2025-09-09T20:13:00Z"), verdict: "true_positive" }, { id: 404, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "account", asset_ref: "ASSET-92077", source_ip: "203.0.113.101", raised_at: new Date("2025-09-08T23:34:19Z"), verdict: "benign" }, { id: 405, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-04340", source_ip: "198.51.100.158", raised_at: new Date("2025-08-30T13:38:47Z"), verdict: "benign" }, { id: 406, rule_id: 5, source_tool: "cloud_audit", severity: "high", asset_type: "account", asset_ref: "ASSET-00400", source_ip: "198.51.100.193", raised_at: new Date("2025-08-16T19:27:01Z"), verdict: "false_positive" }, { id: 407, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "network", asset_ref: "ASSET-15518", source_ip: "198.51.100.132", raised_at: new Date("2025-07-14T20:02:00Z"), verdict: "true_positive" }, { id: 408, rule_id: 15, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-09121", source_ip: "203.0.113.19", raised_at: new Date("2025-07-04T09:32:21Z"), verdict: "benign" }, { id: 409, rule_id: 17, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-09100", source_ip: "203.0.113.145", raised_at: new Date("2025-09-30T11:08:14Z"), verdict: "false_positive" }, { id: 410, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-20865", source_ip: "192.0.2.151", raised_at: new Date("2025-08-05T10:28:19Z"), verdict: "benign" }, { id: 411, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-10145", source_ip: "203.0.113.52", raised_at: new Date("2025-07-09T15:37:04Z"), verdict: "benign" }, { id: 412, rule_id: 18, source_tool: "email_gateway", severity: "low", asset_type: "network", asset_ref: "ASSET-54797", source_ip: "203.0.113.87", raised_at: new Date("2025-08-26T08:15:57Z"), verdict: "true_positive" }, { id: 413, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "host", asset_ref: "ASSET-62454", source_ip: "192.0.2.141", raised_at: new Date("2025-08-08T10:27:25Z"), verdict: "true_positive" }, { id: 414, rule_id: 5, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-87598", source_ip: "192.0.2.249", raised_at: new Date("2025-08-16T16:29:15Z"), verdict: "false_positive" }, { id: 415, rule_id: 8, source_tool: "edr", severity: "critical", asset_type: "host", asset_ref: "ASSET-39199", source_ip: "192.0.2.22", raised_at: new Date("2025-08-27T14:56:01Z"), verdict: "false_positive" }, { id: 416, rule_id: 11, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-04385", source_ip: "198.51.100.89", raised_at: new Date("2025-08-19T05:19:21Z"), verdict: "true_positive" }, { id: 417, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "host", asset_ref: "ASSET-59386", source_ip: "192.0.2.5", raised_at: new Date("2025-09-20T01:11:42Z"), verdict: "false_positive" }, { id: 418, rule_id: 14, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-60734", source_ip: "198.51.100.200", raised_at: new Date("2025-07-10T10:01:22Z"), verdict: "true_positive" }, { id: 419, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "host", asset_ref: "ASSET-68076", source_ip: "203.0.113.54", raised_at: new Date("2025-09-24T23:28:28Z"), verdict: "false_positive" }, { id: 420, rule_id: 1, source_tool: "edr", severity: "critical", asset_type: "account", asset_ref: "ASSET-14694", source_ip: "192.0.2.145", raised_at: new Date("2025-09-14T03:02:06Z"), verdict: "benign" }, { id: 421, rule_id: 3, source_tool: "ids", severity: "critical", asset_type: "network", asset_ref: "ASSET-04452", source_ip: "192.0.2.94", raised_at: new Date("2025-08-03T05:37:06Z"), verdict: "benign" }, { id: 422, rule_id: 15, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-22514", source_ip: "192.0.2.204", raised_at: new Date("2025-07-12T01:21:55Z"), verdict: "benign" }, { id: 423, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-06133", source_ip: "203.0.113.169", raised_at: new Date("2025-07-03T08:18:21Z"), verdict: "benign" }, { id: 424, rule_id: 11, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-20548", source_ip: "203.0.113.34", raised_at: new Date("2025-09-08T08:01:30Z"), verdict: "false_positive" }, { id: 425, rule_id: 6, source_tool: "cloud_audit", severity: "high", asset_type: "network", asset_ref: "ASSET-80611", source_ip: "203.0.113.2", raised_at: new Date("2025-08-25T16:06:47Z"), verdict: "benign" }, { id: 426, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-98133", source_ip: "192.0.2.31", raised_at: new Date("2025-07-17T06:14:49Z"), verdict: "false_positive" }, { id: 427, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "network", asset_ref: "ASSET-59687", source_ip: "192.0.2.68", raised_at: new Date("2025-09-11T14:06:44Z"), verdict: "benign" }, { id: 428, rule_id: 13, source_tool: "ids", severity: "low", asset_type: "network", asset_ref: "ASSET-90453", source_ip: "198.51.100.11", raised_at: new Date("2025-09-12T08:19:03Z"), verdict: "false_positive" }, { id: 429, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "account", asset_ref: "ASSET-23153", source_ip: "198.51.100.113", raised_at: new Date("2025-07-21T14:00:13Z"), verdict: "benign" }, { id: 430, rule_id: 16, source_tool: "cloud_audit", severity: "high", asset_type: "host", asset_ref: "ASSET-13478", source_ip: "198.51.100.140", raised_at: new Date("2025-09-07T18:14:54Z"), verdict: "benign" }, { id: 431, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-26492", source_ip: "198.51.100.2", raised_at: new Date("2025-08-05T11:14:11Z"), verdict: "false_positive" }, { id: 432, rule_id: 11, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-64516", source_ip: "198.51.100.105", raised_at: new Date("2025-07-30T13:16:51Z"), verdict: "true_positive" }, { id: 433, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-11910", source_ip: "203.0.113.180", raised_at: new Date("2025-07-10T20:44:56Z"), verdict: "true_positive" }, { id: 434, rule_id: 1, source_tool: "edr", severity: "low", asset_type: "host", asset_ref: "ASSET-15408", source_ip: "198.51.100.80", raised_at: new Date("2025-08-30T19:29:19Z"), verdict: "false_positive" }, { id: 435, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-09820", source_ip: "198.51.100.84", raised_at: new Date("2025-09-10T07:22:03Z"), verdict: "benign" }, { id: 436, rule_id: 2, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-52632", source_ip: "198.51.100.165", raised_at: new Date("2025-07-05T00:34:02Z"), verdict: "false_positive" }, { id: 437, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "host", asset_ref: "ASSET-24950", source_ip: "192.0.2.197", raised_at: new Date("2025-07-05T14:55:29Z"), verdict: "false_positive" }, { id: 438, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-66943", source_ip: "198.51.100.74", raised_at: new Date("2025-09-16T22:37:08Z"), verdict: "benign" }, { id: 439, rule_id: 14, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-25981", source_ip: "192.0.2.12", raised_at: new Date("2025-08-18T08:35:18Z"), verdict: "true_positive" }, { id: 440, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-43777", source_ip: "198.51.100.28", raised_at: new Date("2025-07-03T22:15:41Z"), verdict: "true_positive" }, { id: 441, rule_id: 17, source_tool: "siem", severity: "high", asset_type: "network", asset_ref: "ASSET-23042", source_ip: "192.0.2.68", raised_at: new Date("2025-08-06T00:13:33Z"), verdict: "false_positive" }, { id: 442, rule_id: 18, source_tool: "email_gateway", severity: "high", asset_type: "account", asset_ref: "ASSET-29515", source_ip: "192.0.2.62", raised_at: new Date("2025-09-21T18:37:46Z"), verdict: "false_positive" }, { id: 443, rule_id: 9, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-78259", source_ip: "192.0.2.139", raised_at: new Date("2025-07-15T08:26:07Z"), verdict: "false_positive" }, { id: 444, rule_id: 9, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-17182", source_ip: "192.0.2.143", raised_at: new Date("2025-09-21T23:39:38Z"), verdict: "benign" }, { id: 445, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-02468", source_ip: "203.0.113.226", raised_at: new Date("2025-07-13T18:51:03Z"), verdict: "false_positive" }, { id: 446, rule_id: 15, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-61553", source_ip: "203.0.113.18", raised_at: new Date("2025-07-25T18:11:54Z"), verdict: "false_positive" }, { id: 447, rule_id: 15, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-00585", source_ip: "192.0.2.230", raised_at: new Date("2025-08-03T23:09:50Z"), verdict: "false_positive" }, { id: 448, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "host", asset_ref: "ASSET-55817", source_ip: "192.0.2.66", raised_at: new Date("2025-08-24T19:16:24Z"), verdict: "false_positive" }, { id: 449, rule_id: 6, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-97672", source_ip: "192.0.2.231", raised_at: new Date("2025-09-17T21:39:31Z"), verdict: "false_positive" }, { id: 450, rule_id: 1, source_tool: "edr", severity: "critical", asset_type: "host", asset_ref: "ASSET-18656", source_ip: "203.0.113.50", raised_at: new Date("2025-08-03T04:24:45Z"), verdict: "false_positive" }, { id: 451, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-70822", source_ip: "192.0.2.137", raised_at: new Date("2025-07-22T21:35:18Z"), verdict: "true_positive" }, { id: 452, rule_id: 14, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-41484", source_ip: "198.51.100.84", raised_at: new Date("2025-08-12T18:51:08Z"), verdict: "true_positive" }, { id: 453, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-93889", source_ip: "198.51.100.142", raised_at: new Date("2025-09-24T01:40:31Z"), verdict: "benign" }, { id: 454, rule_id: 12, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-22018", source_ip: "198.51.100.178", raised_at: new Date("2025-07-19T18:04:45Z"), verdict: "true_positive" }, { id: 455, rule_id: 12, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-56919", source_ip: "203.0.113.251", raised_at: new Date("2025-08-09T13:19:03Z"), verdict: "benign" }, { id: 456, rule_id: 1, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-03418", source_ip: "198.51.100.148", raised_at: new Date("2025-09-20T05:00:30Z"), verdict: "false_positive" }, { id: 457, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-93384", source_ip: "198.51.100.180", raised_at: new Date("2025-08-01T00:43:52Z"), verdict: "false_positive" }, { id: 458, rule_id: 3, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-36552", source_ip: "192.0.2.58", raised_at: new Date("2025-08-19T11:51:10Z"), verdict: "false_positive" }, { id: 459, rule_id: 12, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-05091", source_ip: "192.0.2.174", raised_at: new Date("2025-09-30T20:21:49Z"), verdict: "false_positive" }, { id: 460, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "account", asset_ref: "ASSET-52741", source_ip: "192.0.2.131", raised_at: new Date("2025-08-29T09:05:02Z"), verdict: "benign" }, { id: 461, rule_id: 9, source_tool: "cloud_audit", severity: "high", asset_type: "network", asset_ref: "ASSET-55333", source_ip: "192.0.2.16", raised_at: new Date("2025-07-13T18:09:22Z"), verdict: "true_positive" }, { id: 462, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-05852", source_ip: "192.0.2.150", raised_at: new Date("2025-08-17T05:25:58Z"), verdict: "benign" }, { id: 463, rule_id: 6, source_tool: "cloud_audit", severity: "medium", asset_type: "network", asset_ref: "ASSET-47520", source_ip: "203.0.113.173", raised_at: new Date("2025-07-16T11:49:02Z"), verdict: "true_positive" }, { id: 464, rule_id: 4, source_tool: "email_gateway", severity: "critical", asset_type: "host", asset_ref: "ASSET-17093", source_ip: "198.51.100.132", raised_at: new Date("2025-07-07T07:35:25Z"), verdict: "true_positive" }, { id: 465, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-75709", source_ip: "192.0.2.109", raised_at: new Date("2025-07-11T01:43:59Z"), verdict: "true_positive" }, { id: 466, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "network", asset_ref: "ASSET-80652", source_ip: "192.0.2.47", raised_at: new Date("2025-07-02T22:21:31Z"), verdict: "false_positive" }, { id: 467, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-61684", source_ip: "203.0.113.64", raised_at: new Date("2025-07-11T14:43:23Z"), verdict: "false_positive" }, { id: 468, rule_id: 9, source_tool: "cloud_audit", severity: "low", asset_type: "account", asset_ref: "ASSET-00843", source_ip: "198.51.100.211", raised_at: new Date("2025-08-19T20:41:06Z"), verdict: "benign" }, { id: 469, rule_id: 7, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-09656", source_ip: "192.0.2.4", raised_at: new Date("2025-09-22T09:13:42Z"), verdict: "false_positive" }, { id: 470, rule_id: 3, source_tool: "ids", severity: "low", asset_type: "network", asset_ref: "ASSET-05015", source_ip: "192.0.2.122", raised_at: new Date("2025-07-18T00:59:10Z"), verdict: "true_positive" }, { id: 471, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-15697", source_ip: "198.51.100.98", raised_at: new Date("2025-08-22T01:22:35Z"), verdict: "false_positive" }, { id: 472, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "host", asset_ref: "ASSET-42036", source_ip: "198.51.100.134", raised_at: new Date("2025-08-04T03:36:56Z"), verdict: "benign" }, { id: 473, rule_id: 16, source_tool: "cloud_audit", severity: "high", asset_type: "host", asset_ref: "ASSET-64839", source_ip: "198.51.100.231", raised_at: new Date("2025-07-10T20:33:26Z"), verdict: "true_positive" }, { id: 474, rule_id: 6, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-44085", source_ip: "192.0.2.217", raised_at: new Date("2025-09-19T07:17:12Z"), verdict: "false_positive" }, { id: 475, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-35955", source_ip: "198.51.100.197", raised_at: new Date("2025-09-17T11:18:02Z"), verdict: "benign" }, { id: 476, rule_id: 17, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-90679", source_ip: "203.0.113.208", raised_at: new Date("2025-08-10T04:15:37Z"), verdict: "false_positive" }, { id: 477, rule_id: 7, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-36350", source_ip: "192.0.2.203", raised_at: new Date("2025-08-18T02:30:48Z"), verdict: "false_positive" }, { id: 478, rule_id: 1, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-70138", source_ip: "203.0.113.22", raised_at: new Date("2025-08-13T18:27:54Z"), verdict: "true_positive" }, { id: 479, rule_id: 18, source_tool: "email_gateway", severity: "low", asset_type: "host", asset_ref: "ASSET-46275", source_ip: "192.0.2.242", raised_at: new Date("2025-07-04T22:34:52Z"), verdict: "benign" }, { id: 480, rule_id: 12, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-95132", source_ip: "192.0.2.213", raised_at: new Date("2025-08-23T20:15:55Z"), verdict: "false_positive" }, { id: 481, rule_id: 12, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-06545", source_ip: "192.0.2.231", raised_at: new Date("2025-07-28T12:34:46Z"), verdict: "benign" }, { id: 482, rule_id: 18, source_tool: "email_gateway", severity: "high", asset_type: "account", asset_ref: "ASSET-72249", source_ip: "198.51.100.50", raised_at: new Date("2025-09-30T02:32:29Z"), verdict: "false_positive" }, { id: 483, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "host", asset_ref: "ASSET-31866", source_ip: "203.0.113.57", raised_at: new Date("2025-07-30T00:00:20Z"), verdict: "true_positive" }, { id: 484, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-34502", source_ip: "198.51.100.204", raised_at: new Date("2025-09-21T05:26:21Z"), verdict: "benign" }, { id: 485, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-65455", source_ip: "192.0.2.74", raised_at: new Date("2025-09-22T12:06:20Z"), verdict: "false_positive" }, { id: 486, rule_id: 9, source_tool: "cloud_audit", severity: "high", asset_type: "host", asset_ref: "ASSET-13253", source_ip: "203.0.113.186", raised_at: new Date("2025-07-16T21:22:44Z"), verdict: "true_positive" }, { id: 487, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-00806", source_ip: "198.51.100.2", raised_at: new Date("2025-08-12T16:56:05Z"), verdict: "false_positive" }, { id: 488, rule_id: 6, source_tool: "cloud_audit", severity: "critical", asset_type: "network", asset_ref: "ASSET-09011", source_ip: "192.0.2.241", raised_at: new Date("2025-09-20T16:20:53Z"), verdict: "benign" }, { id: 489, rule_id: 17, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-97910", source_ip: "198.51.100.82", raised_at: new Date("2025-07-03T07:02:01Z"), verdict: "true_positive" }, { id: 490, rule_id: 11, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-13082", source_ip: "192.0.2.92", raised_at: new Date("2025-09-05T19:04:56Z"), verdict: "true_positive" }, { id: 491, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-26429", source_ip: "192.0.2.207", raised_at: new Date("2025-08-28T01:43:23Z"), verdict: "false_positive" }, { id: 492, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-34760", source_ip: "198.51.100.192", raised_at: new Date("2025-08-04T04:49:28Z"), verdict: "false_positive" }, { id: 493, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-76795", source_ip: "203.0.113.121", raised_at: new Date("2025-07-07T09:29:11Z"), verdict: "benign" }, { id: 494, rule_id: 11, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-40793", source_ip: "203.0.113.187", raised_at: new Date("2025-08-15T03:22:06Z"), verdict: "false_positive" }, { id: 495, rule_id: 10, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-51844", source_ip: "192.0.2.187", raised_at: new Date("2025-09-29T16:28:50Z"), verdict: "benign" }, { id: 496, rule_id: 13, source_tool: "ids", severity: "critical", asset_type: "host", asset_ref: "ASSET-33070", source_ip: "198.51.100.125", raised_at: new Date("2025-09-01T17:35:09Z"), verdict: "benign" }, { id: 497, rule_id: 7, source_tool: "siem", severity: "low", asset_type: "host", asset_ref: "ASSET-92234", source_ip: "198.51.100.157", raised_at: new Date("2025-08-13T17:44:21Z"), verdict: "false_positive" }, { id: 498, rule_id: 6, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-33903", source_ip: "203.0.113.67", raised_at: new Date("2025-07-14T16:30:19Z"), verdict: "false_positive" }, { id: 499, rule_id: 10, source_tool: "ids", severity: "high", asset_type: "host", asset_ref: "ASSET-07512", source_ip: "198.51.100.219", raised_at: new Date("2025-07-22T19:48:29Z"), verdict: "false_positive" }, { id: 500, rule_id: 3, source_tool: "ids", severity: "critical", asset_type: "account", asset_ref: "ASSET-81858", source_ip: "198.51.100.49", raised_at: new Date("2025-09-18T09:53:40Z"), verdict: "false_positive" }, ], }); await prisma.alerts.createMany({ data: [ { id: 501, rule_id: 7, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-98790", source_ip: "198.51.100.246", raised_at: new Date("2025-09-21T22:00:59Z"), verdict: "false_positive" }, { id: 502, rule_id: 10, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-26572", source_ip: "192.0.2.13", raised_at: new Date("2025-07-21T22:53:55Z"), verdict: "benign" }, { id: 503, rule_id: 5, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-22876", source_ip: "198.51.100.112", raised_at: new Date("2025-08-24T03:24:06Z"), verdict: "true_positive" }, { id: 504, rule_id: 2, source_tool: "siem", severity: "critical", asset_type: "host", asset_ref: "ASSET-10573", source_ip: "203.0.113.39", raised_at: new Date("2025-09-07T16:29:04Z"), verdict: "benign" }, { id: 505, rule_id: 13, source_tool: "ids", severity: "high", asset_type: "network", asset_ref: "ASSET-46087", source_ip: "203.0.113.233", raised_at: new Date("2025-09-13T06:57:49Z"), verdict: "benign" }, { id: 506, rule_id: 7, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-17270", source_ip: "198.51.100.127", raised_at: new Date("2025-07-16T06:16:00Z"), verdict: "true_positive" }, { id: 507, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-92642", source_ip: "198.51.100.122", raised_at: new Date("2025-09-02T23:08:46Z"), verdict: "false_positive" }, { id: 508, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-59985", source_ip: "192.0.2.93", raised_at: new Date("2025-08-27T14:09:34Z"), verdict: "false_positive" }, { id: 509, rule_id: 2, source_tool: "siem", severity: "low", asset_type: "network", asset_ref: "ASSET-89293", source_ip: "198.51.100.240", raised_at: new Date("2025-07-05T20:00:13Z"), verdict: "benign" }, { id: 510, rule_id: 2, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-86079", source_ip: "192.0.2.12", raised_at: new Date("2025-07-02T13:52:04Z"), verdict: "benign" }, { id: 511, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-71096", source_ip: "198.51.100.163", raised_at: new Date("2025-08-29T13:58:25Z"), verdict: "benign" }, { id: 512, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-65332", source_ip: "203.0.113.53", raised_at: new Date("2025-09-02T06:25:10Z"), verdict: "benign" }, { id: 513, rule_id: 12, source_tool: "siem", severity: "low", asset_type: "account", asset_ref: "ASSET-55029", source_ip: "192.0.2.204", raised_at: new Date("2025-07-14T15:45:12Z"), verdict: "benign" }, { id: 514, rule_id: 4, source_tool: "email_gateway", severity: "medium", asset_type: "account", asset_ref: "ASSET-86416", source_ip: "198.51.100.246", raised_at: new Date("2025-09-08T21:40:26Z"), verdict: "true_positive" }, { id: 515, rule_id: 2, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-57585", source_ip: "192.0.2.54", raised_at: new Date("2025-08-11T05:30:15Z"), verdict: "false_positive" }, { id: 516, rule_id: 13, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-41483", source_ip: "203.0.113.11", raised_at: new Date("2025-09-28T07:36:06Z"), verdict: "false_positive" }, { id: 517, rule_id: 4, source_tool: "email_gateway", severity: "low", asset_type: "host", asset_ref: "ASSET-73890", source_ip: "203.0.113.140", raised_at: new Date("2025-07-10T05:22:48Z"), verdict: "false_positive" }, { id: 518, rule_id: 7, source_tool: "siem", severity: "high", asset_type: "host", asset_ref: "ASSET-68214", source_ip: "198.51.100.6", raised_at: new Date("2025-08-17T01:44:35Z"), verdict: "benign" }, { id: 519, rule_id: 17, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-67137", source_ip: "192.0.2.182", raised_at: new Date("2025-09-30T15:39:36Z"), verdict: "benign" }, { id: 520, rule_id: 4, source_tool: "email_gateway", severity: "high", asset_type: "account", asset_ref: "ASSET-70613", source_ip: "198.51.100.82", raised_at: new Date("2025-09-30T06:06:50Z"), verdict: "false_positive" }, { id: 521, rule_id: 13, source_tool: "ids", severity: "high", asset_type: "account", asset_ref: "ASSET-34837", source_ip: "203.0.113.155", raised_at: new Date("2025-08-14T00:49:40Z"), verdict: "benign" }, { id: 522, rule_id: 3, source_tool: "ids", severity: "low", asset_type: "host", asset_ref: "ASSET-54003", source_ip: "198.51.100.198", raised_at: new Date("2025-09-01T03:19:35Z"), verdict: "true_positive" }, { id: 523, rule_id: 18, source_tool: "email_gateway", severity: "low", asset_type: "account", asset_ref: "ASSET-10424", source_ip: "203.0.113.116", raised_at: new Date("2025-08-16T18:52:24Z"), verdict: "false_positive" }, { id: 524, rule_id: 16, source_tool: "cloud_audit", severity: "high", asset_type: "host", asset_ref: "ASSET-25284", source_ip: "192.0.2.184", raised_at: new Date("2025-09-23T08:33:14Z"), verdict: "false_positive" }, { id: 525, rule_id: 16, source_tool: "cloud_audit", severity: "high", asset_type: "network", asset_ref: "ASSET-93454", source_ip: "198.51.100.202", raised_at: new Date("2025-08-27T18:48:39Z"), verdict: "false_positive" }, { id: 526, rule_id: 1, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-80559", source_ip: "203.0.113.6", raised_at: new Date("2025-08-13T07:46:14Z"), verdict: "benign" }, { id: 527, rule_id: 6, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-35757", source_ip: "198.51.100.53", raised_at: new Date("2025-09-20T16:17:20Z"), verdict: "benign" }, { id: 528, rule_id: 8, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-00242", source_ip: "192.0.2.79", raised_at: new Date("2025-08-29T06:19:54Z"), verdict: "benign" }, { id: 529, rule_id: 14, source_tool: "siem", severity: "medium", asset_type: "host", asset_ref: "ASSET-44625", source_ip: "203.0.113.238", raised_at: new Date("2025-08-19T06:20:57Z"), verdict: "true_positive" }, { id: 530, rule_id: 17, source_tool: "siem", severity: "high", asset_type: "account", asset_ref: "ASSET-92326", source_ip: "198.51.100.99", raised_at: new Date("2025-09-15T18:43:37Z"), verdict: "false_positive" }, { id: 531, rule_id: 7, source_tool: "siem", severity: "medium", asset_type: "account", asset_ref: "ASSET-13566", source_ip: "203.0.113.121", raised_at: new Date("2025-08-03T09:15:19Z"), verdict: "benign" }, { id: 532, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "account", asset_ref: "ASSET-60464", source_ip: "192.0.2.154", raised_at: new Date("2025-08-28T15:02:30Z"), verdict: "true_positive" }, { id: 533, rule_id: 3, source_tool: "ids", severity: "medium", asset_type: "host", asset_ref: "ASSET-80094", source_ip: "203.0.113.144", raised_at: new Date("2025-09-03T06:38:48Z"), verdict: "false_positive" }, { id: 534, rule_id: 3, source_tool: "ids", severity: "low", asset_type: "account", asset_ref: "ASSET-07423", source_ip: "198.51.100.32", raised_at: new Date("2025-07-10T07:34:45Z"), verdict: "true_positive" }, { id: 535, rule_id: 8, source_tool: "edr", severity: "high", asset_type: "host", asset_ref: "ASSET-74642", source_ip: "198.51.100.235", raised_at: new Date("2025-07-12T05:44:51Z"), verdict: "false_positive" }, { id: 536, rule_id: 2, source_tool: "siem", severity: "medium", asset_type: "network", asset_ref: "ASSET-44279", source_ip: "198.51.100.203", raised_at: new Date("2025-09-23T07:13:02Z"), verdict: "benign" }, { id: 537, rule_id: 9, source_tool: "cloud_audit", severity: "medium", asset_type: "account", asset_ref: "ASSET-81976", source_ip: "192.0.2.98", raised_at: new Date("2025-09-11T11:57:40Z"), verdict: "false_positive" }, { id: 538, rule_id: 3, source_tool: "ids", severity: "low", asset_type: "network", asset_ref: "ASSET-23737", source_ip: "203.0.113.251", raised_at: new Date("2025-07-22T23:52:14Z"), verdict: "false_positive" }, { id: 539, rule_id: 16, source_tool: "cloud_audit", severity: "medium", asset_type: "host", asset_ref: "ASSET-59861", source_ip: "203.0.113.232", raised_at: new Date("2025-09-24T17:58:12Z"), verdict: "false_positive" }, { id: 540, rule_id: 6, source_tool: "cloud_audit", severity: "low", asset_type: "host", asset_ref: "ASSET-78762", source_ip: "192.0.2.147", raised_at: new Date("2025-09-01T14:00:43Z"), verdict: "false_positive" }, { id: 541, rule_id: 6, source_tool: "cloud_audit", severity: "high", asset_type: "network", asset_ref: "ASSET-49802", source_ip: "198.51.100.153", raised_at: new Date("2025-07-08T22:05:39Z"), verdict: "benign" }, { id: 542, rule_id: 8, source_tool: "edr", severity: "medium", asset_type: "host", asset_ref: "ASSET-50431", source_ip: "192.0.2.106", raised_at: new Date("2025-09-22T01:35:10Z"), verdict: "benign" }, { id: 543, rule_id: 9, source_tool: "cloud_audit", severity: "high", asset_type: "host", asset_ref: "ASSET-24402", source_ip: "192.0.2.112", raised_at: new Date("2025-09-13T00:00:32Z"), verdict: "false_positive" }, ], }); await prisma.alert_transitions.createMany({ data: [ { id: 1, alert_id: 32, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-12T00:36:50Z"), note: "The document was rejected — repeat case, no further action." }, { id: 2, alert_id: 117, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-20T12:48:22Z"), note: "The request was rescheduled — incomplete case, no further action." }, { id: 3, alert_id: 340, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-02T15:39:55Z"), note: "The account owner confirmed the details and the document was rejected." }, { id: 4, alert_id: 353, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-08-26T13:10:17Z"), note: "The reviewer confirmed the details and the shipment was confirmed." }, { id: 5, alert_id: 64, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-14T00:25:32Z"), note: "The payment was escalated after a minor check." }, { id: 6, alert_id: 300, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-14T11:13:08Z"), note: "The team confirmed the details and the order was reviewed." }, { id: 7, alert_id: 537, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-12T16:12:25Z"), note: "An operator reported an urgent issue; the record was reopened." }, { id: 8, alert_id: 240, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-16T08:08:49Z"), note: "A repeat record was escalated the same day." }, { id: 9, alert_id: 43, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-07-29T10:24:04Z"), note: "The supplier asked for a change and the transfer was resolved." }, { id: 10, alert_id: 202, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-08-09T15:39:35Z"), note: "Flagged as automatic. The reviewer confirmed the request." }, { id: 11, alert_id: 49, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-07-26T11:20:52Z"), note: "No response from the reviewer, so the account was escalated." }, { id: 12, alert_id: 165, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-20T21:18:51Z"), note: "The account owner confirmed the details and the report was replaced." }, { id: 13, alert_id: 258, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-29T01:41:53Z"), note: "A routine follow-up: the shipment was completed." }, { id: 14, alert_id: 531, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-03T14:41:01Z"), note: "A duplicate follow-up: the refund was approved." }, { id: 15, alert_id: 277, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-08-19T04:20:01Z"), note: "The reviewer reported an incomplete issue; the request was confirmed." }, { id: 16, alert_id: 250, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-07-09T09:01:22Z"), note: "The customer reported an urgent issue; the invoice was replaced." }, { id: 17, alert_id: 444, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-22T01:41:02Z"), note: "The session was completed after a late check." }, { id: 18, alert_id: 240, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-09-17T10:38:53Z"), note: "Flagged as partial. The team reviewed the request." }, { id: 19, alert_id: 177, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-09-11T07:06:45Z"), note: "A duplicate delivery was resolved the same day." }, { id: 20, alert_id: 223, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-09-09T19:37:35Z"), note: "The appointment was cancelled — standard case, no further action." }, { id: 21, alert_id: 209, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-05T19:37:30Z"), note: "Flagged as routine. The courier closed the shipment." }, { id: 22, alert_id: 326, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-10T17:50:53Z"), note: "The record was escalated following a late review." }, { id: 23, alert_id: 256, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-10T06:38:57Z"), note: "The courier confirmed the details and the ticket was updated." }, { id: 24, alert_id: 237, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-28T23:30:16Z"), note: "Support reported a manual issue; the claim was completed." }, { id: 25, alert_id: 163, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-01T09:08:36Z"), note: "The courier asked for a change and the request was confirmed." }, { id: 26, alert_id: 276, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-09-10T19:00:05Z"), note: "The shipment was updated after a routine check." }, { id: 27, alert_id: 522, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-09-02T19:48:19Z"), note: "The supplier confirmed the details and the refund was cancelled." }, { id: 28, alert_id: 247, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-09-01T14:30:31Z"), note: "An operator reported a late issue; the invoice was escalated." }, { id: 29, alert_id: 47, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-23T04:41:54Z"), note: "The courier asked for a change and the refund was rejected." }, { id: 30, alert_id: 338, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-05T08:41:56Z"), note: "The session was confirmed following a minor review." }, { id: 31, alert_id: 166, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-09-03T07:22:12Z"), note: "An unusual follow-up: the request was updated." }, { id: 32, alert_id: 79, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-17T04:56:34Z"), note: "The account owner reported a late issue; the item was rescheduled." }, { id: 33, alert_id: 414, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-18T10:44:25Z"), note: "The reviewer reported a repeat issue; the invoice was updated." }, { id: 34, alert_id: 83, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-09-30T21:56:42Z"), note: "The courier confirmed the details and the record was approved." }, { id: 35, alert_id: 401, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-23T21:12:34Z"), note: "A duplicate payment was refunded the same day." }, { id: 36, alert_id: 29, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-07T04:19:45Z"), note: "Flagged as duplicate. The supplier reviewed the invoice." }, { id: 37, alert_id: 84, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-30T03:15:43Z"), note: "The order was approved after a partial check." }, { id: 38, alert_id: 489, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-05T05:41:09Z"), note: "The session was reopened following an incomplete review." }, { id: 39, alert_id: 313, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-03T11:40:42Z"), note: "The customer reported a manual issue; the refund was cancelled." }, { id: 40, alert_id: 360, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-12T12:09:43Z"), note: "The supplier asked for a change and the appointment was rescheduled." }, { id: 41, alert_id: 208, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-07-19T12:15:49Z"), note: "The payment was replaced after a late check." }, { id: 42, alert_id: 67, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-01T14:04:53Z"), note: "A standard follow-up: the ticket was reviewed." }, { id: 43, alert_id: 175, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-08-17T23:54:20Z"), note: "The supplier asked for a change and the transfer was rejected." }, { id: 44, alert_id: 535, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-12T12:19:41Z"), note: "The invoice was escalated after a partial check." }, { id: 45, alert_id: 22, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-07T08:06:23Z"), note: "The report was completed — late case, no further action." }, { id: 46, alert_id: 128, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-06T03:58:17Z"), note: "The account owner reported a manual issue; the invoice was updated." }, { id: 47, alert_id: 316, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-07-12T10:49:22Z"), note: "Flagged as minor. The team approved the ticket." }, { id: 48, alert_id: 431, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-06T11:48:41Z"), note: "Flagged as incomplete. An operator confirmed the account." }, { id: 49, alert_id: 75, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-06T13:51:34Z"), note: "Flagged as duplicate. The supplier approved the request." }, { id: 50, alert_id: 211, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-07-30T21:31:07Z"), note: "A standard invoice was escalated the same day." }, { id: 51, alert_id: 396, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-18T11:18:34Z"), note: "The account owner reported a duplicate issue; the payment was reviewed." }, { id: 52, alert_id: 466, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-07-03T19:52:36Z"), note: "The refund was replaced following a late review." }, { id: 53, alert_id: 424, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-09T02:52:39Z"), note: "The invoice was updated after an unusual check." }, { id: 54, alert_id: 523, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-18T10:54:42Z"), note: "The delivery was cancelled — late case, no further action." }, { id: 55, alert_id: 344, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-09-09T22:58:43Z"), note: "No response from the supplier, so the booking was reopened." }, { id: 56, alert_id: 26, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-09-04T19:51:59Z"), note: "Flagged as repeat. An operator refunded the ticket." }, { id: 57, alert_id: 69, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-15T11:46:22Z"), note: "Flagged as standard. Support completed the booking." }, { id: 58, alert_id: 373, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-09-17T11:06:35Z"), note: "Flagged as repeat. The customer approved the appointment." }, { id: 59, alert_id: 87, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-23T19:33:52Z"), note: "No response from the courier, so the appointment was approved." }, { id: 60, alert_id: 96, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-08-17T01:26:24Z"), note: "An operator confirmed the details and the request was refunded." }, { id: 61, alert_id: 460, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-08-30T13:02:52Z"), note: "The customer confirmed the details and the request was closed." }, { id: 62, alert_id: 120, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-17T23:33:26Z"), note: "No response from the team, so the appointment was completed." }, { id: 63, alert_id: 532, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-28T18:27:55Z"), note: "The team asked for a change and the booking was closed." }, { id: 64, alert_id: 253, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-02T23:58:41Z"), note: "The team reported an automatic issue; the refund was completed." }, { id: 65, alert_id: 336, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-07-10T13:52:16Z"), note: "No response from the customer, so the record was replaced." }, { id: 66, alert_id: 258, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-09-30T10:40:34Z"), note: "The refund was delayed following a manual review." }, { id: 67, alert_id: 189, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-01T12:57:42Z"), note: "The refund was closed following a minor review." }, { id: 68, alert_id: 319, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-07-02T07:15:50Z"), note: "No response from the courier, so the account was updated." }, { id: 69, alert_id: 55, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-08T04:05:46Z"), note: "The courier asked for a change and the invoice was closed." }, { id: 70, alert_id: 51, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-08-07T04:50:55Z"), note: "Flagged as partial. The customer refunded the booking." }, { id: 71, alert_id: 204, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-11T03:23:01Z"), note: "The shipment was refunded after an urgent check." }, { id: 72, alert_id: 273, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-09-21T21:48:10Z"), note: "An operator confirmed the details and the delivery was approved." }, { id: 73, alert_id: 409, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-30T20:19:04Z"), note: "The refund was cancelled following a partial review." }, { id: 74, alert_id: 87, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-09-23T20:57:16Z"), note: "The customer confirmed the details and the item was reviewed." }, { id: 75, alert_id: 444, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-09-23T15:07:04Z"), note: "Flagged as partial. The account owner rejected the report." }, { id: 76, alert_id: 63, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-07-12T06:06:55Z"), note: "The transfer was approved following a manual review." }, { id: 77, alert_id: 170, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-30T17:23:15Z"), note: "The payment was replaced following an automatic review." }, { id: 78, alert_id: 425, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-08-25T23:20:12Z"), note: "The appointment was replaced — partial case, no further action." }, { id: 79, alert_id: 98, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-23T19:47:45Z"), note: "The session was completed following a duplicate review." }, { id: 80, alert_id: 358, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-05T13:36:10Z"), note: "The refund was resolved after an automatic check." }, { id: 81, alert_id: 420, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-15T06:19:40Z"), note: "Flagged as manual. The supplier delayed the document." }, { id: 82, alert_id: 528, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-30T05:45:17Z"), note: "No response from an operator, so the session was replaced." }, { id: 83, alert_id: 29, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-09-08T20:16:16Z"), note: "The courier confirmed the details and the claim was completed." }, { id: 84, alert_id: 368, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-08T07:10:06Z"), note: "The session was approved — automatic case, no further action." }, { id: 85, alert_id: 230, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-22T08:36:14Z"), note: "The transfer was processed — repeat case, no further action." }, { id: 86, alert_id: 417, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-21T17:06:47Z"), note: "The supplier asked for a change and the refund was cancelled." }, { id: 87, alert_id: 352, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-05T19:27:40Z"), note: "A manual follow-up: the account was reviewed." }, { id: 88, alert_id: 396, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-08-20T09:35:28Z"), note: "The payment was escalated after an urgent check." }, { id: 89, alert_id: 16, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-20T15:12:12Z"), note: "The account owner confirmed the details and the item was approved." }, { id: 90, alert_id: 449, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-09-19T16:43:46Z"), note: "An operator confirmed the details and the shipment was rescheduled." }, { id: 91, alert_id: 146, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-07T23:18:44Z"), note: "Support asked for a change and the request was updated." }, { id: 92, alert_id: 288, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-14T11:47:42Z"), note: "A repeat ticket was updated the same day." }, { id: 93, alert_id: 244, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-05T12:08:39Z"), note: "A manual follow-up: the session was processed." }, { id: 94, alert_id: 318, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-08-12T04:56:54Z"), note: "Support asked for a change and the account was reviewed." }, { id: 95, alert_id: 189, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-09-01T13:52:37Z"), note: "The team asked for a change and the delivery was reviewed." }, { id: 96, alert_id: 422, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-07-13T13:45:44Z"), note: "The supplier confirmed the details and the item was reviewed." }, { id: 97, alert_id: 159, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-28T22:45:33Z"), note: "No response from the team, so the report was replaced." }, { id: 98, alert_id: 216, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-09-02T11:24:23Z"), note: "No response from the team, so the invoice was completed." }, { id: 99, alert_id: 395, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-06T05:22:27Z"), note: "The session was escalated following an automatic review." }, { id: 100, alert_id: 62, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-14T12:19:58Z"), note: "A manual follow-up: the payment was rejected." }, { id: 101, alert_id: 229, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-23T22:01:09Z"), note: "A partial refund was rescheduled the same day." }, { id: 102, alert_id: 119, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-13T08:57:07Z"), note: "Flagged as repeat. The account owner approved the shipment." }, { id: 103, alert_id: 436, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-07-06T11:09:39Z"), note: "A standard follow-up: the refund was confirmed." }, { id: 104, alert_id: 127, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-27T14:42:15Z"), note: "The claim was approved — unusual case, no further action." }, { id: 105, alert_id: 202, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-08-09T21:02:51Z"), note: "The claim was approved following a partial review." }, { id: 106, alert_id: 131, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-09-24T23:52:08Z"), note: "An unusual request was resolved the same day." }, { id: 107, alert_id: 482, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-30T11:42:07Z"), note: "The transfer was cancelled following a repeat review." }, { id: 108, alert_id: 190, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-07-09T12:22:22Z"), note: "Support asked for a change and the session was rejected." }, { id: 109, alert_id: 369, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-09-23T01:39:48Z"), note: "No response from the account owner, so the document was updated." }, { id: 110, alert_id: 146, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-09-09T18:34:44Z"), note: "The customer confirmed the details and the account was completed." }, { id: 111, alert_id: 480, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-23T23:48:31Z"), note: "The report was confirmed — routine case, no further action." }, { id: 112, alert_id: 142, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-05T04:32:49Z"), note: "The document was confirmed after a late check." }, { id: 113, alert_id: 392, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-08-24T00:34:28Z"), note: "The shipment was reviewed following a routine review." }, { id: 114, alert_id: 195, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-04T02:15:09Z"), note: "No response from the team, so the report was closed." }, { id: 115, alert_id: 343, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-05T08:53:35Z"), note: "The team confirmed the details and the shipment was processed." }, { id: 116, alert_id: 383, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-07-21T21:22:57Z"), note: "A routine payment was reviewed the same day." }, { id: 117, alert_id: 224, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-11T12:14:18Z"), note: "The request was updated following a late review." }, { id: 118, alert_id: 98, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-08-24T08:59:06Z"), note: "The account owner asked for a change and the account was reviewed." }, { id: 119, alert_id: 199, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-06T17:31:59Z"), note: "A duplicate follow-up: the account was approved." }, { id: 120, alert_id: 235, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-09-29T07:07:10Z"), note: "Flagged as repeat. The customer refunded the shipment." }, { id: 121, alert_id: 190, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-07-11T07:38:16Z"), note: "A repeat follow-up: the shipment was escalated." }, { id: 122, alert_id: 439, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-20T06:47:47Z"), note: "The ticket was processed following a repeat review." }, { id: 123, alert_id: 125, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-29T07:04:39Z"), note: "A repeat follow-up: the shipment was replaced." }, { id: 124, alert_id: 31, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-05T00:32:08Z"), note: "Flagged as standard. The account owner cancelled the refund." }, { id: 125, alert_id: 470, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-07-18T23:30:54Z"), note: "No response from the reviewer, so the item was updated." }, { id: 126, alert_id: 420, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-09-15T19:57:13Z"), note: "A partial payment was rejected the same day." }, { id: 127, alert_id: 459, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-30T23:21:42Z"), note: "The transfer was closed after an urgent check." }, { id: 128, alert_id: 106, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-05T07:00:43Z"), note: "The ticket was escalated after an automatic check." }, { id: 129, alert_id: 122, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-02T07:58:54Z"), note: "No response from the customer, so the report was resolved." }, { id: 130, alert_id: 5, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-03T07:07:05Z"), note: "The record was updated following a repeat review." }, { id: 131, alert_id: 388, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-12T04:23:14Z"), note: "The report was closed — late case, no further action." }, { id: 132, alert_id: 480, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 7, changed_at: new Date("2025-08-25T08:12:35Z"), note: "A standard follow-up: the request was escalated." }, { id: 133, alert_id: 314, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-05T21:57:42Z"), note: "Flagged as incomplete. The account owner refunded the claim." }, { id: 134, alert_id: 537, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-09-12T19:13:22Z"), note: "The appointment was rescheduled after an unusual check." }, { id: 135, alert_id: 49, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-07-27T19:20:34Z"), note: "An urgent follow-up: the payment was resolved." }, { id: 136, alert_id: 336, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-07-11T11:54:44Z"), note: "The reviewer reported a late issue; the session was updated." }, { id: 137, alert_id: 383, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-07-22T14:51:40Z"), note: "A standard follow-up: the payment was closed." }, { id: 138, alert_id: 371, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-23T14:17:25Z"), note: "A duplicate follow-up: the transfer was confirmed." }, { id: 139, alert_id: 297, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-08-04T03:42:17Z"), note: "The payment was replaced — minor case, no further action." }, { id: 140, alert_id: 209, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-08-07T12:45:28Z"), note: "The claim was reopened following a duplicate review." }, { id: 141, alert_id: 160, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-22T22:53:18Z"), note: "A routine follow-up: the booking was replaced." }, { id: 142, alert_id: 105, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-09-16T11:10:35Z"), note: "An automatic account was resolved the same day." }, { id: 143, alert_id: 396, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 16, changed_at: new Date("2025-08-22T04:21:19Z"), note: "The customer confirmed the details and the booking was approved." }, { id: 144, alert_id: 260, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-10T15:38:46Z"), note: "The customer reported an automatic issue; the ticket was reopened." }, { id: 145, alert_id: 329, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-07-15T05:23:55Z"), note: "No response from the reviewer, so the record was reviewed." }, { id: 146, alert_id: 107, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-13T23:35:17Z"), note: "The courier reported a partial issue; the payment was escalated." }, { id: 147, alert_id: 432, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-07-31T10:44:21Z"), note: "A repeat item was closed the same day." }, { id: 148, alert_id: 142, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-07-05T05:01:09Z"), note: "The courier confirmed the details and the payment was resolved." }, { id: 149, alert_id: 155, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-23T20:26:59Z"), note: "The supplier asked for a change and the item was reopened." }, { id: 150, alert_id: 313, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-08-05T08:54:59Z"), note: "The request was replaced following a standard review." }, { id: 151, alert_id: 312, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-03T19:14:57Z"), note: "The customer asked for a change and the invoice was reopened." }, { id: 152, alert_id: 264, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-11T05:01:31Z"), note: "Flagged as standard. The customer escalated the report." }, { id: 153, alert_id: 228, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-28T09:38:40Z"), note: "A repeat follow-up: the session was resolved." }, { id: 154, alert_id: 538, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-07-24T22:25:49Z"), note: "Flagged as automatic. Support cancelled the request." }, { id: 155, alert_id: 277, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-08-19T06:36:16Z"), note: "The report was processed following a minor review." }, { id: 156, alert_id: 25, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-09-23T07:14:43Z"), note: "No response from an operator, so the ticket was processed." }, { id: 157, alert_id: 286, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-07-19T19:05:19Z"), note: "The supplier confirmed the details and the claim was delayed." }, { id: 158, alert_id: 279, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-07-14T11:36:35Z"), note: "An unusual session was approved the same day." }, { id: 159, alert_id: 79, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-08-17T16:57:39Z"), note: "The supplier reported an urgent issue; the item was confirmed." }, { id: 160, alert_id: 189, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-09-03T11:33:12Z"), note: "The delivery was closed — standard case, no further action." }, { id: 161, alert_id: 191, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-05T07:49:41Z"), note: "The account was delayed after a routine check." }, { id: 162, alert_id: 326, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 7, changed_at: new Date("2025-09-11T05:53:51Z"), note: "The claim was reviewed — routine case, no further action." }, { id: 163, alert_id: 110, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-17T11:10:25Z"), note: "The document was reviewed — minor case, no further action." }, { id: 164, alert_id: 104, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-21T14:56:58Z"), note: "The payment was refunded after a manual check." }, { id: 165, alert_id: 536, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-24T12:42:40Z"), note: "The appointment was refunded — unusual case, no further action." }, { id: 166, alert_id: 181, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-22T18:36:36Z"), note: "An unusual invoice was escalated the same day." }, { id: 167, alert_id: 88, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-09-03T00:52:34Z"), note: "The supplier asked for a change and the invoice was updated." }, { id: 168, alert_id: 334, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-07-18T00:37:48Z"), note: "Flagged as urgent. The customer escalated the account." }, { id: 169, alert_id: 315, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-30T12:48:55Z"), note: "An urgent invoice was completed the same day." }, { id: 170, alert_id: 325, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-15T21:21:47Z"), note: "Support asked for a change and the claim was resolved." }, { id: 171, alert_id: 392, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-08-25T02:49:42Z"), note: "The supplier reported a duplicate issue; the payment was closed." }, { id: 172, alert_id: 81, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-08-16T11:38:57Z"), note: "No response from the supplier, so the account was approved." }, { id: 173, alert_id: 322, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-20T16:55:46Z"), note: "Flagged as urgent. The account owner completed the invoice." }, { id: 174, alert_id: 321, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-09-26T15:43:56Z"), note: "The team asked for a change and the payment was closed." }, { id: 175, alert_id: 419, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-09-26T05:36:02Z"), note: "The booking was approved — urgent case, no further action." }, { id: 176, alert_id: 346, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-28T22:09:16Z"), note: "The account was cancelled — partial case, no further action." }, { id: 177, alert_id: 470, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-07-19T01:00:23Z"), note: "No response from the supplier, so the appointment was reopened." }, { id: 178, alert_id: 34, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-29T15:30:52Z"), note: "A minor ticket was refunded the same day." }, { id: 179, alert_id: 53, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-28T14:56:59Z"), note: "Flagged as incomplete. The team rejected the report." }, { id: 180, alert_id: 126, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-09T10:58:08Z"), note: "The supplier confirmed the details and the ticket was delayed." }, { id: 181, alert_id: 344, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-09-10T13:22:44Z"), note: "Flagged as manual. An operator reviewed the session." }, { id: 182, alert_id: 417, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-09-22T12:58:07Z"), note: "An operator confirmed the details and the booking was rescheduled." }, { id: 183, alert_id: 430, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-09-09T05:31:05Z"), note: "The refund was refunded — repeat case, no further action." }, { id: 184, alert_id: 470, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 2, changed_at: new Date("2025-07-20T03:28:41Z"), note: "Support reported a duplicate issue; the refund was rescheduled." }, { id: 185, alert_id: 276, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-09-11T04:17:17Z"), note: "No response from the team, so the ticket was confirmed." }, { id: 186, alert_id: 342, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-06T20:41:22Z"), note: "The reviewer asked for a change and the transfer was approved." }, { id: 187, alert_id: 94, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-01T17:57:05Z"), note: "An urgent request was approved the same day." }, { id: 188, alert_id: 195, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-09-05T00:45:21Z"), note: "Support reported an incomplete issue; the payment was completed." }, { id: 189, alert_id: 55, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-09T20:29:43Z"), note: "The reviewer reported an unusual issue; the invoice was confirmed." }, { id: 190, alert_id: 50, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-21T23:24:21Z"), note: "Support asked for a change and the request was refunded." }, { id: 191, alert_id: 223, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-09-11T07:10:50Z"), note: "The supplier reported a standard issue; the refund was processed." }, { id: 192, alert_id: 46, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-07-11T12:06:19Z"), note: "Flagged as partial. The customer rescheduled the payment." }, { id: 193, alert_id: 505, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-15T05:58:32Z"), note: "Support asked for a change and the account was approved." }, { id: 194, alert_id: 525, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-29T17:36:30Z"), note: "Flagged as minor. An operator escalated the request." }, { id: 195, alert_id: 418, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-07-11T03:58:20Z"), note: "An urgent delivery was cancelled the same day." }, { id: 196, alert_id: 119, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-09-14T13:01:04Z"), note: "The supplier reported an urgent issue; the report was delayed." }, { id: 197, alert_id: 378, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-28T09:45:04Z"), note: "The request was cancelled following a partial review." }, { id: 198, alert_id: 246, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-08-15T16:54:10Z"), note: "The delivery was delayed — urgent case, no further action." }, { id: 199, alert_id: 130, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-09-18T15:17:36Z"), note: "Support asked for a change and the transfer was cancelled." }, { id: 200, alert_id: 291, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-09-13T01:14:30Z"), note: "No response from support, so the report was cancelled." }, { id: 201, alert_id: 160, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-09-24T17:26:58Z"), note: "An unusual follow-up: the account was delayed." }, { id: 202, alert_id: 351, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-30T09:55:53Z"), note: "No response from the team, so the order was rescheduled." }, { id: 203, alert_id: 297, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-08-04T13:46:53Z"), note: "The customer reported an incomplete issue; the transfer was completed." }, { id: 204, alert_id: 219, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-08T19:50:18Z"), note: "The delivery was confirmed following an urgent review." }, { id: 205, alert_id: 329, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-16T23:51:59Z"), note: "The transfer was escalated following an urgent review." }, { id: 206, alert_id: 16, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-08-20T18:39:37Z"), note: "Flagged as partial. The supplier approved the shipment." }, { id: 207, alert_id: 365, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-27T01:00:04Z"), note: "An unusual report was refunded the same day." }, { id: 208, alert_id: 85, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-09-01T12:02:03Z"), note: "The transfer was refunded following a repeat review." }, { id: 209, alert_id: 201, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-07-27T01:38:42Z"), note: "Flagged as automatic. The account owner rescheduled the record." }, { id: 210, alert_id: 510, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-07-04T05:14:36Z"), note: "The session was rescheduled following a routine review." }, { id: 211, alert_id: 474, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-09-20T23:33:02Z"), note: "The item was reviewed — manual case, no further action." }, { id: 212, alert_id: 449, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-09-20T10:54:42Z"), note: "No response from the supplier, so the delivery was approved." }, { id: 213, alert_id: 317, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-08-02T15:10:04Z"), note: "A routine follow-up: the ticket was processed." }, { id: 214, alert_id: 277, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-08-20T11:35:35Z"), note: "The account owner confirmed the details and the request was processed." }, { id: 215, alert_id: 21, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-07-17T14:26:34Z"), note: "No response from the courier, so the refund was refunded." }, { id: 216, alert_id: 309, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-08-25T00:35:02Z"), note: "The booking was updated after a standard check." }, { id: 217, alert_id: 362, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-09-15T16:30:51Z"), note: "An urgent request was updated the same day." }, { id: 218, alert_id: 42, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-13T05:11:37Z"), note: "The customer confirmed the details and the order was updated." }, { id: 219, alert_id: 232, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-14T05:08:27Z"), note: "The supplier confirmed the details and the record was rejected." }, { id: 220, alert_id: 511, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-30T12:51:12Z"), note: "The invoice was resolved — unusual case, no further action." }, { id: 221, alert_id: 376, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-11T20:11:36Z"), note: "No response from the reviewer, so the invoice was processed." }, { id: 222, alert_id: 117, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-07-21T05:31:00Z"), note: "A standard follow-up: the item was approved." }, { id: 223, alert_id: 388, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-09-13T23:39:14Z"), note: "A standard follow-up: the refund was rejected." }, { id: 224, alert_id: 217, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-23T14:08:10Z"), note: "The account owner reported an automatic issue; the order was approved." }, { id: 225, alert_id: 195, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 8, changed_at: new Date("2025-09-06T03:57:20Z"), note: "The delivery was reviewed after an urgent check." }, { id: 226, alert_id: 108, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-28T05:10:27Z"), note: "A minor follow-up: the record was completed." }, { id: 227, alert_id: 364, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-09T03:22:32Z"), note: "The supplier reported a repeat issue; the claim was completed." }, { id: 228, alert_id: 512, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-02T15:17:11Z"), note: "The customer asked for a change and the account was escalated." }, { id: 229, alert_id: 252, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-07-24T18:33:21Z"), note: "The refund was completed following a partial review." }, { id: 230, alert_id: 311, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-07T10:40:27Z"), note: "A standard request was closed the same day." }, { id: 231, alert_id: 134, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-08-10T06:22:34Z"), note: "The shipment was processed following a repeat review." }, { id: 232, alert_id: 448, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-25T23:44:39Z"), note: "The reviewer reported a routine issue; the ticket was processed." }, { id: 233, alert_id: 291, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-09-14T18:55:46Z"), note: "An operator reported an automatic issue; the ticket was approved." }, { id: 234, alert_id: 519, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-10-01T11:03:42Z"), note: "Flagged as duplicate. The customer delayed the ticket." }, { id: 235, alert_id: 426, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-17T22:12:03Z"), note: "The booking was reviewed — urgent case, no further action." }, { id: 236, alert_id: 19, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-06T05:04:23Z"), note: "A late transfer was escalated the same day." }, { id: 237, alert_id: 119, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-09-16T13:03:33Z"), note: "The shipment was rejected following a standard review." }, { id: 238, alert_id: 64, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-09-14T17:32:10Z"), note: "The payment was updated — urgent case, no further action." }, { id: 239, alert_id: 22, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-09-07T21:50:26Z"), note: "A repeat record was completed the same day." }, { id: 240, alert_id: 256, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-07-11T03:50:28Z"), note: "The supplier reported an urgent issue; the order was replaced." }, { id: 241, alert_id: 206, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-09-01T23:56:24Z"), note: "A manual refund was escalated the same day." }, { id: 242, alert_id: 161, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-17T08:30:57Z"), note: "The account was closed after an incomplete check." }, { id: 243, alert_id: 19, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-09-06T13:18:38Z"), note: "No response from the courier, so the ticket was closed." }, { id: 244, alert_id: 432, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-08-01T01:14:57Z"), note: "The shipment was rejected — late case, no further action." }, { id: 245, alert_id: 467, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-11T21:00:11Z"), note: "Flagged as routine. The reviewer escalated the record." }, { id: 246, alert_id: 509, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-05T20:11:41Z"), note: "The courier asked for a change and the appointment was rescheduled." }, { id: 247, alert_id: 394, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-16T21:14:01Z"), note: "A repeat follow-up: the request was approved." }, { id: 248, alert_id: 102, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-08-25T01:28:12Z"), note: "The claim was completed — duplicate case, no further action." }, { id: 249, alert_id: 359, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-07-25T01:21:31Z"), note: "The team confirmed the details and the document was resolved." }, { id: 250, alert_id: 278, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-23T09:57:44Z"), note: "A duplicate follow-up: the booking was completed." }, { id: 251, alert_id: 85, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 2, changed_at: new Date("2025-09-02T13:45:46Z"), note: "The delivery was cancelled after an automatic check." }, { id: 252, alert_id: 289, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-07-13T05:03:27Z"), note: "No response from the account owner, so the record was closed." }, { id: 253, alert_id: 203, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-09-22T05:39:21Z"), note: "An operator confirmed the details and the refund was rescheduled." }, { id: 254, alert_id: 220, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-09-11T11:32:02Z"), note: "The payment was replaced — incomplete case, no further action." }, { id: 255, alert_id: 14, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-23T12:40:35Z"), note: "An incomplete follow-up: the refund was reviewed." }, { id: 256, alert_id: 440, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-05T10:47:55Z"), note: "The customer asked for a change and the claim was updated." }, { id: 257, alert_id: 60, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-08T14:51:34Z"), note: "The report was reviewed — duplicate case, no further action." }, { id: 258, alert_id: 295, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-17T04:31:11Z"), note: "The session was closed after a minor check." }, { id: 259, alert_id: 148, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-28T12:27:20Z"), note: "No response from the reviewer, so the transfer was completed." }, { id: 260, alert_id: 247, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-09-01T23:17:25Z"), note: "The team asked for a change and the payment was reviewed." }, { id: 261, alert_id: 516, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-09-29T04:12:21Z"), note: "An automatic follow-up: the item was confirmed." }, { id: 262, alert_id: 242, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-09-25T02:16:53Z"), note: "The appointment was reviewed after a duplicate check." }, { id: 263, alert_id: 333, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-25T14:35:26Z"), note: "The ticket was completed — unusual case, no further action." }, { id: 264, alert_id: 509, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-07-07T04:27:27Z"), note: "The reviewer confirmed the details and the session was resolved." }, { id: 265, alert_id: 257, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-19T13:15:42Z"), note: "The document was processed following a duplicate review." }, { id: 266, alert_id: 172, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-13T03:02:30Z"), note: "A manual follow-up: the order was resolved." }, { id: 267, alert_id: 120, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-07-19T11:09:02Z"), note: "No response from the team, so the session was cancelled." }, { id: 268, alert_id: 126, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-09-10T09:00:13Z"), note: "An incomplete follow-up: the report was rejected." }, { id: 269, alert_id: 110, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 7, changed_at: new Date("2025-09-18T00:49:02Z"), note: "A standard ticket was rejected the same day." }, { id: 270, alert_id: 55, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 8, changed_at: new Date("2025-07-10T04:36:04Z"), note: "Flagged as partial. The team rescheduled the booking." }, { id: 271, alert_id: 255, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-26T04:37:55Z"), note: "No response from the team, so the invoice was processed." }, { id: 272, alert_id: 486, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-07-18T02:14:40Z"), note: "The team reported an incomplete issue; the booking was delayed." }, { id: 273, alert_id: 354, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-09T07:16:32Z"), note: "The appointment was processed — manual case, no further action." }, { id: 274, alert_id: 48, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-29T05:24:37Z"), note: "The supplier reported an unusual issue; the order was reviewed." }, { id: 275, alert_id: 125, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-07-30T08:38:17Z"), note: "A routine record was reopened the same day." }, { id: 276, alert_id: 375, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-18T08:14:00Z"), note: "The payment was closed after a repeat check." }, { id: 277, alert_id: 395, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-07-06T09:08:52Z"), note: "The refund was rejected following a partial review." }, { id: 278, alert_id: 252, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-07-26T04:56:05Z"), note: "Support confirmed the details and the record was delayed." }, { id: 279, alert_id: 304, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-07-12T22:55:47Z"), note: "The request was completed — late case, no further action." }, { id: 280, alert_id: 526, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-15T01:09:05Z"), note: "The session was delayed after an unusual check." }, { id: 281, alert_id: 454, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-20T02:44:48Z"), note: "An incomplete follow-up: the record was completed." }, { id: 282, alert_id: 25, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-09-23T10:12:59Z"), note: "The customer reported a routine issue; the report was refunded." }, { id: 283, alert_id: 225, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-02T15:47:38Z"), note: "No response from the account owner, so the report was closed." }, { id: 284, alert_id: 385, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-28T11:35:08Z"), note: "Support confirmed the details and the appointment was confirmed." }, { id: 285, alert_id: 283, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-20T13:06:21Z"), note: "The customer asked for a change and the report was confirmed." }, { id: 286, alert_id: 262, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-22T04:03:58Z"), note: "The booking was delayed after an urgent check." }, { id: 287, alert_id: 99, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-09-11T19:38:15Z"), note: "The appointment was delayed — manual case, no further action." }, { id: 288, alert_id: 18, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-07-06T06:56:52Z"), note: "The supplier asked for a change and the refund was processed." }, { id: 289, alert_id: 320, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-09-15T08:27:44Z"), note: "An urgent follow-up: the ticket was rejected." }, { id: 290, alert_id: 306, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-01T12:39:53Z"), note: "An urgent request was approved the same day." }, { id: 291, alert_id: 416, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-21T00:25:43Z"), note: "The courier confirmed the details and the booking was rescheduled." }, { id: 292, alert_id: 263, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-31T01:35:51Z"), note: "An incomplete follow-up: the account was reviewed." }, { id: 293, alert_id: 308, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-13T03:33:33Z"), note: "An automatic follow-up: the invoice was reopened." }, { id: 294, alert_id: 47, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-24T10:26:27Z"), note: "The reviewer reported a partial issue; the shipment was confirmed." }, { id: 295, alert_id: 423, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-04T22:36:33Z"), note: "The courier asked for a change and the report was delayed." }, { id: 296, alert_id: 132, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-10T13:21:14Z"), note: "A duplicate payment was processed the same day." }, { id: 297, alert_id: 24, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-09-07T06:02:22Z"), note: "The ticket was completed after a partial check." }, { id: 298, alert_id: 335, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-07T14:52:50Z"), note: "No response from the customer, so the claim was reviewed." }, { id: 299, alert_id: 221, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-10T12:04:54Z"), note: "The appointment was replaced following an unusual review." }, { id: 300, alert_id: 265, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-09T14:20:40Z"), note: "The customer asked for a change and the request was rescheduled." }, { id: 301, alert_id: 329, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-07-17T07:30:10Z"), note: "The appointment was rejected — standard case, no further action." }, { id: 302, alert_id: 204, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-08-12T02:48:53Z"), note: "The request was refunded after an urgent check." }, { id: 303, alert_id: 185, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-04T22:45:32Z"), note: "Flagged as repeat. The team updated the order." }, { id: 304, alert_id: 393, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-20T00:12:34Z"), note: "The reviewer asked for a change and the document was confirmed." }, { id: 305, alert_id: 210, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-09T07:25:26Z"), note: "The reviewer reported a routine issue; the report was updated." }, { id: 306, alert_id: 192, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-31T22:23:34Z"), note: "A routine follow-up: the delivery was processed." }, { id: 307, alert_id: 42, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-08-13T06:49:31Z"), note: "The item was escalated after an automatic check." }, { id: 308, alert_id: 406, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-08-18T00:04:51Z"), note: "Support asked for a change and the ticket was rejected." }, { id: 309, alert_id: 46, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-11T14:40:05Z"), note: "The session was escalated after a late check." }, { id: 310, alert_id: 278, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-09-24T02:20:59Z"), note: "The item was escalated after a routine check." }, { id: 311, alert_id: 371, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-09-25T13:38:53Z"), note: "A repeat follow-up: the payment was reopened." }, { id: 312, alert_id: 334, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-07-18T08:37:43Z"), note: "Flagged as minor. An operator refunded the booking." }, { id: 313, alert_id: 510, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-07-04T17:30:01Z"), note: "An operator confirmed the details and the refund was delayed." }, { id: 314, alert_id: 50, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-08-23T04:18:22Z"), note: "The team asked for a change and the payment was escalated." }, { id: 315, alert_id: 4, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-09-01T01:49:33Z"), note: "Flagged as unusual. The account owner closed the transfer." }, { id: 316, alert_id: 45, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-27T01:23:40Z"), note: "A duplicate follow-up: the payment was cancelled." }, { id: 317, alert_id: 526, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-08-15T08:08:10Z"), note: "No response from an operator, so the report was reviewed." }, { id: 318, alert_id: 234, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-28T20:22:25Z"), note: "The courier confirmed the details and the booking was replaced." }, { id: 319, alert_id: 2, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-09T15:23:06Z"), note: "No response from the account owner, so the document was updated." }, { id: 320, alert_id: 533, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-09-05T02:55:45Z"), note: "No response from the supplier, so the report was approved." }, { id: 321, alert_id: 261, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-06T03:02:11Z"), note: "The session was delayed — manual case, no further action." }, { id: 322, alert_id: 273, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-09-23T14:44:56Z"), note: "A late follow-up: the invoice was resolved." }, { id: 323, alert_id: 291, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 14, changed_at: new Date("2025-09-15T08:59:36Z"), note: "The customer confirmed the details and the item was confirmed." }, { id: 324, alert_id: 437, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-07T11:09:53Z"), note: "The courier confirmed the details and the shipment was reviewed." }, { id: 325, alert_id: 311, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-09-09T09:58:23Z"), note: "The request was completed — late case, no further action." }, { id: 326, alert_id: 513, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-15T01:48:07Z"), note: "No response from the customer, so the record was delayed." }, { id: 327, alert_id: 67, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-08-02T02:38:37Z"), note: "Flagged as minor. The team completed the record." }, { id: 328, alert_id: 227, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-06T07:35:41Z"), note: "A late appointment was resolved the same day." }, { id: 329, alert_id: 211, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 14, changed_at: new Date("2025-07-30T21:55:14Z"), note: "The courier confirmed the details and the session was closed." }, { id: 330, alert_id: 310, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-09-12T13:44:09Z"), note: "The account owner confirmed the details and the payment was confirmed." }, { id: 331, alert_id: 328, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-25T03:09:13Z"), note: "The courier confirmed the details and the session was confirmed." }, { id: 332, alert_id: 497, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-14T15:28:24Z"), note: "The transfer was processed following a minor review." }, { id: 333, alert_id: 245, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-11T21:59:50Z"), note: "The account was cancelled following a repeat review." }, { id: 334, alert_id: 489, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-07-07T00:06:35Z"), note: "The session was confirmed — incomplete case, no further action." }, { id: 335, alert_id: 517, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-07-10T22:19:20Z"), note: "Flagged as unusual. The team confirmed the invoice." }, { id: 336, alert_id: 194, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-08-26T18:06:53Z"), note: "A late claim was rescheduled the same day." }, { id: 337, alert_id: 430, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 3, changed_at: new Date("2025-09-10T02:06:50Z"), note: "An automatic item was escalated the same day." }, { id: 338, alert_id: 340, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-09-03T04:53:47Z"), note: "The team confirmed the details and the item was resolved." }, { id: 339, alert_id: 219, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-07-10T06:39:42Z"), note: "An operator confirmed the details and the refund was reopened." }, { id: 340, alert_id: 503, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-24T08:19:48Z"), note: "An unusual follow-up: the shipment was completed." }, { id: 341, alert_id: 219, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-07-12T00:11:12Z"), note: "Support asked for a change and the record was cancelled." }, { id: 342, alert_id: 201, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-07-28T11:09:37Z"), note: "The account owner asked for a change and the shipment was reviewed." }, { id: 343, alert_id: 290, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-05T12:41:44Z"), note: "The account owner reported a minor issue; the shipment was delayed." }, { id: 344, alert_id: 101, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-09-20T16:16:59Z"), note: "An operator asked for a change and the claim was escalated." }, { id: 345, alert_id: 238, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-09-09T13:33:48Z"), note: "An urgent follow-up: the account was confirmed." }, { id: 346, alert_id: 204, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 2, changed_at: new Date("2025-08-13T03:03:11Z"), note: "The reviewer reported a manual issue; the request was updated." }, { id: 347, alert_id: 7, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-23T14:37:50Z"), note: "No response from the supplier, so the booking was delayed." }, { id: 348, alert_id: 49, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-07-29T15:47:16Z"), note: "The delivery was cancelled — duplicate case, no further action." }, { id: 349, alert_id: 412, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-28T04:31:09Z"), note: "Support asked for a change and the account was escalated." }, { id: 350, alert_id: 354, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 2, changed_at: new Date("2025-07-10T13:08:36Z"), note: "The delivery was rejected after a repeat check." }, { id: 351, alert_id: 379, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-04T23:03:26Z"), note: "An urgent request was rejected the same day." }, { id: 352, alert_id: 468, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-20T00:33:56Z"), note: "A routine transfer was completed the same day." }, { id: 353, alert_id: 64, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 14, changed_at: new Date("2025-09-16T13:00:50Z"), note: "A minor follow-up: the record was rescheduled." }, { id: 354, alert_id: 193, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-18T17:50:38Z"), note: "No response from the courier, so the appointment was rescheduled." }, { id: 355, alert_id: 103, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-16T00:49:10Z"), note: "A repeat follow-up: the session was completed." }, { id: 356, alert_id: 407, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-16T11:50:48Z"), note: "An operator reported a standard issue; the delivery was updated." }, { id: 357, alert_id: 91, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-20T21:03:13Z"), note: "The invoice was replaced following a routine review." }, { id: 358, alert_id: 431, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-08-07T16:15:16Z"), note: "The account owner reported a manual issue; the session was delayed." }, { id: 359, alert_id: 89, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-07-03T04:54:57Z"), note: "The customer reported a partial issue; the refund was rescheduled." }, { id: 360, alert_id: 508, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-08-28T04:51:46Z"), note: "A routine follow-up: the booking was escalated." }, { id: 361, alert_id: 146, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 7, changed_at: new Date("2025-09-09T20:43:59Z"), note: "The account owner asked for a change and the session was refunded." }, { id: 362, alert_id: 73, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-08-27T23:47:21Z"), note: "Flagged as duplicate. The customer closed the request." }, { id: 363, alert_id: 54, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-08-30T12:39:57Z"), note: "Support reported a standard issue; the account was approved." }, { id: 364, alert_id: 254, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-05T07:39:35Z"), note: "The invoice was reopened — duplicate case, no further action." }, { id: 365, alert_id: 145, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-07-23T08:44:43Z"), note: "The supplier confirmed the details and the transfer was closed." }, { id: 366, alert_id: 381, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-06T17:41:56Z"), note: "A routine follow-up: the refund was updated." }, { id: 367, alert_id: 284, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-09-08T01:47:48Z"), note: "The supplier reported a manual issue; the transfer was escalated." }, { id: 368, alert_id: 316, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-07-13T18:11:57Z"), note: "An urgent request was rejected the same day." }, { id: 369, alert_id: 503, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 2, changed_at: new Date("2025-08-25T08:59:46Z"), note: "An urgent order was escalated the same day." }, { id: 370, alert_id: 112, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-09-17T20:40:45Z"), note: "A repeat shipment was approved the same day." }, { id: 371, alert_id: 534, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-12T03:56:52Z"), note: "The claim was reopened after a manual check." }, { id: 372, alert_id: 254, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-09-06T07:40:39Z"), note: "The claim was refunded after an unusual check." }, { id: 373, alert_id: 168, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-14T14:19:58Z"), note: "The ticket was resolved after a standard check." }, { id: 374, alert_id: 296, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-07-13T02:22:20Z"), note: "A standard delivery was completed the same day." }, { id: 375, alert_id: 36, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-30T06:00:38Z"), note: "The delivery was approved — repeat case, no further action." }, { id: 376, alert_id: 11, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-13T08:18:17Z"), note: "No response from the customer, so the request was reviewed." }, { id: 377, alert_id: 366, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-09-06T07:56:19Z"), note: "The payment was rescheduled — repeat case, no further action." }, { id: 378, alert_id: 218, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-11T12:06:58Z"), note: "No response from support, so the shipment was reopened." }, { id: 379, alert_id: 227, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-07-08T00:50:29Z"), note: "Flagged as automatic. The team approved the delivery." }, { id: 380, alert_id: 210, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-09-11T07:06:49Z"), note: "The appointment was rescheduled after a duplicate check." }, { id: 381, alert_id: 452, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-13T07:02:25Z"), note: "Support confirmed the details and the transfer was cancelled." }, { id: 382, alert_id: 180, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-28T12:05:13Z"), note: "The team reported a repeat issue; the payment was delayed." }, { id: 383, alert_id: 110, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-09-19T23:14:57Z"), note: "No response from the customer, so the shipment was updated." }, { id: 384, alert_id: 179, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-07-16T21:31:25Z"), note: "No response from the reviewer, so the item was cancelled." }, { id: 385, alert_id: 411, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-07-10T21:53:07Z"), note: "The order was replaced following an unusual review." }, { id: 386, alert_id: 338, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-07-06T15:23:14Z"), note: "The session was resolved — standard case, no further action." }, { id: 387, alert_id: 167, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-09-26T02:18:37Z"), note: "The request was replaced after a standard check." }, { id: 388, alert_id: 37, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-25T09:16:53Z"), note: "An automatic record was escalated the same day." }, { id: 389, alert_id: 200, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-08-26T13:41:12Z"), note: "The refund was escalated — repeat case, no further action." }, { id: 390, alert_id: 529, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-20T05:35:41Z"), note: "The ticket was confirmed — automatic case, no further action." }, { id: 391, alert_id: 285, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-28T05:36:27Z"), note: "The order was approved — standard case, no further action." }, { id: 392, alert_id: 405, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-30T15:40:44Z"), note: "Support asked for a change and the shipment was resolved." }, { id: 393, alert_id: 153, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-10-02T00:13:08Z"), note: "The refund was resolved following a late review." }, { id: 394, alert_id: 445, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-14T16:49:51Z"), note: "The reviewer reported a minor issue; the account was approved." }, { id: 395, alert_id: 499, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-24T12:53:39Z"), note: "Support asked for a change and the payment was processed." }, { id: 396, alert_id: 420, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 14, changed_at: new Date("2025-09-16T20:04:14Z"), note: "No response from an operator, so the shipment was escalated." }, { id: 397, alert_id: 334, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 1, changed_at: new Date("2025-07-19T13:41:50Z"), note: "The appointment was completed after a repeat check." }, { id: 398, alert_id: 160, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-09-25T20:21:57Z"), note: "The supplier confirmed the details and the transfer was resolved." }, { id: 399, alert_id: 140, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-01T00:50:55Z"), note: "The invoice was rejected after an automatic check." }, { id: 400, alert_id: 26, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-09-04T20:59:43Z"), note: "A routine follow-up: the order was delayed." }, { id: 401, alert_id: 196, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-30T11:06:31Z"), note: "No response from an operator, so the booking was delayed." }, { id: 402, alert_id: 187, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-29T18:52:28Z"), note: "The supplier confirmed the details and the account was escalated." }, { id: 403, alert_id: 157, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-30T14:48:33Z"), note: "Flagged as minor. The account owner cancelled the delivery." }, { id: 404, alert_id: 405, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-08-31T12:01:07Z"), note: "No response from the customer, so the shipment was rescheduled." }, { id: 405, alert_id: 220, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-09-13T04:14:59Z"), note: "An automatic ticket was cancelled the same day." }, { id: 406, alert_id: 313, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-08-07T07:04:36Z"), note: "An operator confirmed the details and the delivery was updated." }, { id: 407, alert_id: 278, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 16, changed_at: new Date("2025-09-25T16:28:00Z"), note: "The team asked for a change and the account was approved." }, { id: 408, alert_id: 217, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-08-24T04:41:39Z"), note: "The supplier confirmed the details and the booking was updated." }, { id: 409, alert_id: 365, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-27T21:36:51Z"), note: "The ticket was reviewed after a duplicate check." }, { id: 410, alert_id: 389, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-29T01:54:53Z"), note: "No response from the team, so the shipment was escalated." }, { id: 411, alert_id: 468, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 2, changed_at: new Date("2025-08-21T15:51:45Z"), note: "No response from the team, so the shipment was confirmed." }, { id: 412, alert_id: 268, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-09-17T19:45:48Z"), note: "The refund was confirmed following a minor review." }, { id: 413, alert_id: 182, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-08-03T01:36:52Z"), note: "The customer reported a manual issue; the record was rescheduled." }, { id: 414, alert_id: 450, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-04T20:08:06Z"), note: "No response from support, so the document was approved." }, { id: 415, alert_id: 469, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-09-22T16:10:59Z"), note: "The account was confirmed after a partial check." }, { id: 416, alert_id: 524, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-09-24T23:50:59Z"), note: "The item was refunded following a repeat review." }, { id: 417, alert_id: 454, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-07-20T20:08:52Z"), note: "The item was resolved following a standard review." }, { id: 418, alert_id: 391, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-21T14:07:11Z"), note: "The invoice was rejected — partial case, no further action." }, { id: 419, alert_id: 216, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-09-03T00:39:39Z"), note: "Flagged as incomplete. The account owner reopened the claim." }, { id: 420, alert_id: 103, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-08-17T06:08:52Z"), note: "A manual follow-up: the refund was resolved." }, { id: 421, alert_id: 494, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-15T14:56:29Z"), note: "Support reported a manual issue; the shipment was confirmed." }, { id: 422, alert_id: 441, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-08-07T17:35:00Z"), note: "The team confirmed the details and the account was approved." }, { id: 423, alert_id: 68, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-26T04:10:41Z"), note: "The session was reviewed following a minor review." }, { id: 424, alert_id: 74, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-17T13:24:05Z"), note: "Flagged as incomplete. The supplier rescheduled the account." }, { id: 425, alert_id: 212, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-16T18:47:34Z"), note: "The account owner reported a manual issue; the item was rejected." }, { id: 426, alert_id: 219, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 10, changed_at: new Date("2025-07-13T18:09:42Z"), note: "No response from the reviewer, so the session was resolved." }, { id: 427, alert_id: 375, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-08-19T17:03:17Z"), note: "The courier reported a duplicate issue; the claim was replaced." }, { id: 428, alert_id: 224, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-07-12T09:25:55Z"), note: "The account owner asked for a change and the document was completed." }, { id: 429, alert_id: 493, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-07T22:56:05Z"), note: "The booking was reviewed following an unusual review." }, { id: 430, alert_id: 540, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-09-01T22:00:58Z"), note: "The session was refunded — repeat case, no further action." }, { id: 431, alert_id: 395, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-07-07T09:57:21Z"), note: "No response from the team, so the shipment was replaced." }, { id: 432, alert_id: 114, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-29T09:24:52Z"), note: "The account was approved after a standard check." }, { id: 433, alert_id: 367, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-09-20T10:50:10Z"), note: "Support reported an unusual issue; the session was updated." }, { id: 434, alert_id: 20, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-16T08:47:54Z"), note: "An unusual claim was delayed the same day." }, { id: 435, alert_id: 185, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-07-06T02:40:44Z"), note: "A late refund was refunded the same day." }, { id: 436, alert_id: 40, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-24T00:11:54Z"), note: "A partial follow-up: the invoice was escalated." }, { id: 437, alert_id: 468, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 2, changed_at: new Date("2025-08-23T03:59:38Z"), note: "A partial follow-up: the invoice was escalated." }, { id: 438, alert_id: 183, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-07-17T07:26:55Z"), note: "The request was confirmed — unusual case, no further action." }, { id: 439, alert_id: 241, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-08-17T22:53:43Z"), note: "The customer reported a duplicate issue; the appointment was cancelled." }, { id: 440, alert_id: 196, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-08-30T15:42:15Z"), note: "The order was reviewed — routine case, no further action." }, { id: 441, alert_id: 463, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-17T21:11:36Z"), note: "The shipment was escalated following an urgent review." }, { id: 442, alert_id: 480, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 7, changed_at: new Date("2025-08-25T10:14:49Z"), note: "The courier reported an unusual issue; the refund was processed." }, { id: 443, alert_id: 41, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-12T01:39:57Z"), note: "Support confirmed the details and the appointment was closed." }, { id: 444, alert_id: 277, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 3, changed_at: new Date("2025-08-21T13:44:47Z"), note: "Flagged as routine. The reviewer confirmed the payment." }, { id: 445, alert_id: 263, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 3, changed_at: new Date("2025-08-31T17:12:19Z"), note: "The supplier asked for a change and the appointment was approved." }, { id: 446, alert_id: 138, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-09-15T17:17:28Z"), note: "A partial follow-up: the payment was rescheduled." }, { id: 447, alert_id: 282, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-16T01:12:03Z"), note: "The supplier confirmed the details and the item was rescheduled." }, { id: 448, alert_id: 137, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-08-27T00:49:27Z"), note: "An incomplete follow-up: the refund was replaced." }, { id: 449, alert_id: 12, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-08-16T08:12:38Z"), note: "A routine follow-up: the report was refunded." }, { id: 450, alert_id: 426, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-07-19T03:07:41Z"), note: "The customer reported a duplicate issue; the item was approved." }, { id: 451, alert_id: 189, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 12, changed_at: new Date("2025-09-05T09:32:41Z"), note: "The report was rescheduled after an automatic check." }, { id: 452, alert_id: 282, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-08-16T10:56:53Z"), note: "A late follow-up: the appointment was cancelled." }, { id: 453, alert_id: 426, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-07-19T10:15:47Z"), note: "The appointment was closed — duplicate case, no further action." }, { id: 454, alert_id: 378, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-08-28T14:15:21Z"), note: "A routine account was confirmed the same day." }, { id: 455, alert_id: 153, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-10-03T10:34:44Z"), note: "The delivery was processed — incomplete case, no further action." }, { id: 456, alert_id: 316, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 8, changed_at: new Date("2025-07-14T01:34:34Z"), note: "No response from the customer, so the document was completed." }, { id: 457, alert_id: 88, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-09-04T09:32:38Z"), note: "An urgent payment was resolved the same day." }, { id: 458, alert_id: 526, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-08-17T08:20:56Z"), note: "Support asked for a change and the session was resolved." }, { id: 459, alert_id: 479, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-05T12:51:16Z"), note: "The courier asked for a change and the order was reviewed." }, { id: 460, alert_id: 285, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-08-29T20:51:57Z"), note: "An operator reported an unusual issue; the ticket was rejected." }, { id: 461, alert_id: 344, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-09-11T04:44:42Z"), note: "Support confirmed the details and the invoice was completed." }, { id: 462, alert_id: 250, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-07-10T21:23:01Z"), note: "No response from the reviewer, so the document was rescheduled." }, { id: 463, alert_id: 27, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-30T06:53:32Z"), note: "The claim was refunded after a standard check." }, { id: 464, alert_id: 103, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-08-17T06:54:52Z"), note: "The record was processed — standard case, no further action." }, { id: 465, alert_id: 83, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 7, changed_at: new Date("2025-10-02T01:43:17Z"), note: "The courier reported an incomplete issue; the session was reopened." }, { id: 466, alert_id: 1, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-23T09:39:03Z"), note: "The customer confirmed the details and the booking was cancelled." }, { id: 467, alert_id: 59, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-05T18:08:35Z"), note: "No response from the courier, so the session was delayed." }, { id: 468, alert_id: 299, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-07-16T18:36:11Z"), note: "The report was reopened — urgent case, no further action." }, { id: 469, alert_id: 38, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-29T02:36:01Z"), note: "The customer asked for a change and the invoice was rejected." }, { id: 470, alert_id: 4, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-09-01T22:41:12Z"), note: "The refund was rescheduled — unusual case, no further action." }, { id: 471, alert_id: 100, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-14T13:04:00Z"), note: "The document was resolved after a duplicate check." }, { id: 472, alert_id: 237, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-08-29T11:11:38Z"), note: "The reviewer asked for a change and the document was processed." }, { id: 473, alert_id: 541, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-09T17:13:08Z"), note: "The team confirmed the details and the order was reviewed." }, { id: 474, alert_id: 541, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-10T00:36:50Z"), note: "An unusual delivery was reopened the same day." }, { id: 475, alert_id: 490, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-09-06T23:08:06Z"), note: "A late follow-up: the request was processed." }, { id: 476, alert_id: 338, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 16, changed_at: new Date("2025-07-07T22:35:29Z"), note: "The delivery was updated — automatic case, no further action." }, { id: 477, alert_id: 542, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-09-22T10:26:37Z"), note: "A standard report was reopened the same day." }, { id: 478, alert_id: 416, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-08-21T09:04:04Z"), note: "The account owner asked for a change and the order was resolved." }, { id: 479, alert_id: 222, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-26T10:22:19Z"), note: "No response from the account owner, so the payment was cancelled." }, { id: 480, alert_id: 415, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-28T15:50:19Z"), note: "The courier reported a standard issue; the invoice was updated." }, { id: 481, alert_id: 287, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-08-09T03:54:23Z"), note: "The account was approved — minor case, no further action." }, { id: 482, alert_id: 435, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-09-12T03:27:31Z"), note: "The customer asked for a change and the ticket was delayed." }, { id: 483, alert_id: 100, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-07-15T16:35:51Z"), note: "The supplier reported an automatic issue; the transfer was reviewed." }, { id: 484, alert_id: 119, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 3, changed_at: new Date("2025-09-18T09:16:39Z"), note: "The account owner confirmed the details and the invoice was confirmed." }, { id: 485, alert_id: 480, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 8, changed_at: new Date("2025-08-25T21:15:10Z"), note: "The account owner reported an incomplete issue; the refund was resolved." }, { id: 486, alert_id: 93, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-13T11:16:09Z"), note: "A standard follow-up: the booking was reviewed." }, { id: 487, alert_id: 430, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 2, changed_at: new Date("2025-09-10T13:04:06Z"), note: "The claim was reviewed following a late review." }, { id: 488, alert_id: 510, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-07-05T01:13:33Z"), note: "No response from the team, so the record was reopened." }, { id: 489, alert_id: 531, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-08-04T05:51:08Z"), note: "An incomplete follow-up: the account was replaced." }, { id: 490, alert_id: 301, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-08-31T18:37:50Z"), note: "The report was reopened — unusual case, no further action." }, { id: 491, alert_id: 38, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-08-31T02:28:14Z"), note: "The courier reported a routine issue; the order was delayed." }, { id: 492, alert_id: 278, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 15, changed_at: new Date("2025-09-26T11:07:37Z"), note: "The invoice was escalated after an automatic check." }, { id: 493, alert_id: 73, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-08-29T16:55:06Z"), note: "The ticket was closed — urgent case, no further action." }, { id: 494, alert_id: 15, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-28T23:09:41Z"), note: "No response from the supplier, so the appointment was completed." }, { id: 495, alert_id: 141, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-13T00:49:13Z"), note: "An operator confirmed the details and the delivery was reviewed." }, { id: 496, alert_id: 239, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-07-20T20:58:04Z"), note: "No response from the account owner, so the report was updated." }, { id: 497, alert_id: 417, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-09-23T18:00:22Z"), note: "The team confirmed the details and the transfer was updated." }, { id: 498, alert_id: 99, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-09-12T10:14:19Z"), note: "The team asked for a change and the ticket was escalated." }, { id: 499, alert_id: 410, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-08-07T00:00:02Z"), note: "The account owner confirmed the details and the account was reopened." }, { id: 500, alert_id: 266, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-11T11:05:38Z"), note: "The supplier asked for a change and the refund was approved." }, ], }); await prisma.alert_transitions.createMany({ data: [ { id: 501, alert_id: 38, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-08-31T12:03:02Z"), note: "An urgent follow-up: the order was rejected." }, { id: 502, alert_id: 28, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-15T15:38:23Z"), note: "No response from the supplier, so the booking was completed." }, { id: 503, alert_id: 391, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-22T11:12:53Z"), note: "Flagged as duplicate. The supplier replaced the report." }, { id: 504, alert_id: 454, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 8, changed_at: new Date("2025-07-22T17:56:41Z"), note: "The payment was reviewed after a duplicate check." }, { id: 505, alert_id: 207, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-07-14T13:37:47Z"), note: "The item was delayed — manual case, no further action." }, { id: 506, alert_id: 445, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-07-16T10:27:25Z"), note: "No response from the reviewer, so the transfer was completed." }, { id: 507, alert_id: 2, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-08-10T01:38:07Z"), note: "The team reported a routine issue; the claim was completed." }, { id: 508, alert_id: 243, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-23T15:10:37Z"), note: "The team reported a partial issue; the order was reopened." }, { id: 509, alert_id: 239, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-07-22T15:19:52Z"), note: "The item was rejected following a minor review." }, { id: 510, alert_id: 85, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-09-04T11:55:28Z"), note: "An automatic follow-up: the ticket was rescheduled." }, { id: 511, alert_id: 484, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-22T21:43:31Z"), note: "The appointment was replaced after an incomplete check." }, { id: 512, alert_id: 326, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-09-12T00:09:49Z"), note: "The record was reopened following a repeat review." }, { id: 513, alert_id: 148, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-08-29T19:32:26Z"), note: "The claim was rescheduled — incomplete case, no further action." }, { id: 514, alert_id: 115, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-08-04T07:48:57Z"), note: "Flagged as standard. The account owner processed the ticket." }, { id: 515, alert_id: 181, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-09-23T11:10:55Z"), note: "Flagged as standard. The courier completed the account." }, { id: 516, alert_id: 447, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-04T20:34:43Z"), note: "Support asked for a change and the session was approved." }, { id: 517, alert_id: 496, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-03T00:16:01Z"), note: "An automatic follow-up: the refund was processed." }, { id: 518, alert_id: 490, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-09-07T21:49:27Z"), note: "An operator asked for a change and the shipment was resolved." }, { id: 519, alert_id: 490, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-09-08T12:48:26Z"), note: "The claim was approved after a routine check." }, { id: 520, alert_id: 339, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-01T07:16:44Z"), note: "An operator asked for a change and the session was updated." }, { id: 521, alert_id: 311, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-09-11T06:11:51Z"), note: "The courier confirmed the details and the refund was rejected." }, { id: 522, alert_id: 92, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-17T05:36:15Z"), note: "A late invoice was processed the same day." }, { id: 523, alert_id: 305, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-01T18:30:58Z"), note: "The team confirmed the details and the transfer was rescheduled." }, { id: 524, alert_id: 466, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-07-04T11:35:02Z"), note: "No response from the reviewer, so the request was rescheduled." }, { id: 525, alert_id: 308, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-09-14T10:17:43Z"), note: "Flagged as unusual. The customer cancelled the request." }, { id: 526, alert_id: 24, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-09-07T08:39:04Z"), note: "An incomplete record was confirmed the same day." }, { id: 527, alert_id: 178, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-06T17:45:45Z"), note: "The account owner asked for a change and the shipment was resolved." }, { id: 528, alert_id: 175, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 3, changed_at: new Date("2025-08-19T17:19:18Z"), note: "Support asked for a change and the report was reviewed." }, { id: 529, alert_id: 114, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-08-30T08:52:13Z"), note: "An automatic follow-up: the request was escalated." }, { id: 530, alert_id: 446, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-27T13:18:17Z"), note: "Flagged as repeat. An operator rescheduled the appointment." }, { id: 531, alert_id: 513, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-07-16T02:13:03Z"), note: "The delivery was delayed after a minor check." }, { id: 532, alert_id: 167, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 2, changed_at: new Date("2025-09-26T20:36:26Z"), note: "The team confirmed the details and the refund was reopened." }, { id: 533, alert_id: 190, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-07-13T02:03:53Z"), note: "Flagged as standard. The supplier refunded the transfer." }, { id: 534, alert_id: 461, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-07-14T07:58:36Z"), note: "The account was rejected following a minor review." }, { id: 535, alert_id: 174, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-09-12T20:18:47Z"), note: "The team reported a manual issue; the document was confirmed." }, { id: 536, alert_id: 37, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-08-26T23:30:59Z"), note: "An operator asked for a change and the booking was confirmed." }, { id: 537, alert_id: 239, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-07-24T02:53:18Z"), note: "The refund was processed after a standard check." }, { id: 538, alert_id: 152, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-01T21:21:02Z"), note: "The refund was rescheduled following an automatic review." }, { id: 539, alert_id: 260, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-08-11T12:05:58Z"), note: "The shipment was approved after a repeat check." }, { id: 540, alert_id: 2, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 8, changed_at: new Date("2025-08-11T14:21:14Z"), note: "An operator reported a standard issue; the document was escalated." }, { id: 541, alert_id: 19, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-09-07T05:36:53Z"), note: "A manual follow-up: the report was confirmed." }, { id: 542, alert_id: 391, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-07-23T02:33:14Z"), note: "The courier confirmed the details and the account was closed." }, { id: 543, alert_id: 430, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 9, changed_at: new Date("2025-09-11T23:37:35Z"), note: "The customer reported a late issue; the refund was approved." }, { id: 544, alert_id: 197, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-05T01:23:33Z"), note: "An unusual payment was rescheduled the same day." }, { id: 545, alert_id: 23, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-05T13:31:54Z"), note: "A routine follow-up: the shipment was refunded." }, { id: 546, alert_id: 443, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-07-16T18:35:34Z"), note: "The refund was replaced after a standard check." }, { id: 547, alert_id: 483, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-31T14:28:05Z"), note: "The session was reviewed after a repeat check." }, { id: 548, alert_id: 431, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-08-09T12:00:09Z"), note: "The courier asked for a change and the payment was resolved." }, { id: 549, alert_id: 323, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-28T18:41:30Z"), note: "The account was resolved following a routine review." }, { id: 550, alert_id: 437, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-07-08T13:24:18Z"), note: "An operator reported an urgent issue; the appointment was closed." }, { id: 551, alert_id: 543, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-14T10:25:16Z"), note: "A minor follow-up: the refund was resolved." }, { id: 552, alert_id: 433, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-07-12T17:52:23Z"), note: "The transfer was delayed after a duplicate check." }, { id: 553, alert_id: 359, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-07-25T22:35:47Z"), note: "The delivery was updated after an unusual check." }, { id: 554, alert_id: 174, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-09-14T15:34:59Z"), note: "The customer reported a routine issue; the booking was processed." }, { id: 555, alert_id: 349, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-29T14:17:38Z"), note: "A repeat follow-up: the order was approved." }, { id: 556, alert_id: 269, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-08-17T08:30:04Z"), note: "A late follow-up: the claim was reopened." }, { id: 557, alert_id: 196, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 16, changed_at: new Date("2025-08-31T09:00:56Z"), note: "Flagged as routine. The team replaced the order." }, { id: 558, alert_id: 434, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-08-31T08:26:09Z"), note: "Flagged as incomplete. The supplier rescheduled the payment." }, { id: 559, alert_id: 451, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-07-23T04:13:39Z"), note: "Flagged as standard. An operator refunded the invoice." }, { id: 560, alert_id: 294, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-08-20T02:25:29Z"), note: "The team asked for a change and the item was reopened." }, { id: 561, alert_id: 308, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-09-16T02:30:12Z"), note: "Flagged as partial. An operator approved the account." }, { id: 562, alert_id: 224, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-07-14T07:24:07Z"), note: "An operator reported a late issue; the booking was rejected." }, { id: 563, alert_id: 447, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-08-05T00:27:51Z"), note: "No response from the courier, so the payment was approved." }, { id: 564, alert_id: 445, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 7, changed_at: new Date("2025-07-16T12:00:02Z"), note: "The team reported a repeat issue; the order was completed." }, { id: 565, alert_id: 30, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-10T01:20:05Z"), note: "A standard follow-up: the refund was confirmed." }, { id: 566, alert_id: 377, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-07-06T20:57:08Z"), note: "The shipment was resolved following a routine review." }, { id: 567, alert_id: 217, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-08-24T17:54:45Z"), note: "Flagged as urgent. The customer approved the item." }, { id: 568, alert_id: 250, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-07-11T17:52:41Z"), note: "The item was updated following an automatic review." }, { id: 569, alert_id: 382, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-09-24T10:30:16Z"), note: "The report was reviewed after a minor check." }, { id: 570, alert_id: 6, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-08-04T17:31:41Z"), note: "An operator confirmed the details and the invoice was delayed." }, { id: 571, alert_id: 107, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-09-15T17:34:15Z"), note: "The report was delayed after an incomplete check." }, { id: 572, alert_id: 151, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-27T04:31:27Z"), note: "A minor refund was resolved the same day." }, { id: 573, alert_id: 360, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-08-14T04:47:11Z"), note: "The customer reported an urgent issue; the appointment was escalated." }, { id: 574, alert_id: 125, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 3, changed_at: new Date("2025-07-31T07:48:20Z"), note: "No response from the team, so the order was escalated." }, { id: 575, alert_id: 370, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-22T09:49:18Z"), note: "The reviewer confirmed the details and the claim was reopened." }, { id: 576, alert_id: 361, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-09-24T20:06:52Z"), note: "Support asked for a change and the ticket was delayed." }, { id: 577, alert_id: 296, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-07-14T06:37:13Z"), note: "The account owner confirmed the details and the ticket was delayed." }, { id: 578, alert_id: 438, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-09-18T13:53:10Z"), note: "The delivery was escalated after an unusual check." }, { id: 579, alert_id: 50, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-08-24T00:02:39Z"), note: "No response from the supplier, so the order was processed." }, { id: 580, alert_id: 225, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 14, changed_at: new Date("2025-07-03T23:26:00Z"), note: "The claim was resolved — incomplete case, no further action." }, { id: 581, alert_id: 55, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 8, changed_at: new Date("2025-07-10T08:28:48Z"), note: "The session was completed — unusual case, no further action." }, { id: 582, alert_id: 513, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-07-16T21:46:55Z"), note: "An unusual follow-up: the booking was rescheduled." }, { id: 583, alert_id: 504, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-08T23:16:44Z"), note: "A standard shipment was completed the same day." }, { id: 584, alert_id: 161, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-08-19T03:25:51Z"), note: "A duplicate item was updated the same day." }, { id: 585, alert_id: 72, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-09T05:35:55Z"), note: "Support asked for a change and the order was replaced." }, { id: 586, alert_id: 455, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-09T20:26:59Z"), note: "The team confirmed the details and the transfer was reviewed." }, { id: 587, alert_id: 487, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-14T00:07:20Z"), note: "The request was delayed after an incomplete check." }, { id: 588, alert_id: 413, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-08T17:13:12Z"), note: "An automatic booking was updated the same day." }, { id: 589, alert_id: 50, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 6, changed_at: new Date("2025-08-24T23:27:58Z"), note: "The payment was completed following a repeat review." }, { id: 590, alert_id: 517, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-07-12T12:28:42Z"), note: "A routine follow-up: the ticket was escalated." }, { id: 591, alert_id: 238, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-09-11T08:55:04Z"), note: "Flagged as minor. The courier reviewed the request." }, { id: 592, alert_id: 198, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-21T03:10:45Z"), note: "No response from support, so the appointment was completed." }, { id: 593, alert_id: 227, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-07-09T21:56:25Z"), note: "A standard delivery was approved the same day." }, { id: 594, alert_id: 381, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-08-06T18:35:36Z"), note: "No response from the account owner, so the payment was replaced." }, { id: 595, alert_id: 185, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-07-07T12:42:13Z"), note: "No response from the customer, so the claim was replaced." }, { id: 596, alert_id: 130, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-09-18T16:11:18Z"), note: "The ticket was reviewed after a repeat check." }, { id: 597, alert_id: 57, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-08-29T08:48:44Z"), note: "No response from the supplier, so the payment was rescheduled." }, { id: 598, alert_id: 117, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-07-22T23:35:20Z"), note: "No response from the supplier, so the item was resolved." }, { id: 599, alert_id: 386, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-10T22:19:52Z"), note: "Flagged as standard. The account owner completed the booking." }, { id: 600, alert_id: 507, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-09-03T08:02:19Z"), note: "Flagged as standard. The reviewer escalated the session." }, { id: 601, alert_id: 518, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-18T19:33:55Z"), note: "A routine payment was processed the same day." }, { id: 602, alert_id: 372, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-07-14T20:38:45Z"), note: "The invoice was refunded following an incomplete review." }, { id: 603, alert_id: 386, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 14, changed_at: new Date("2025-08-12T05:05:51Z"), note: "An operator confirmed the details and the ticket was closed." }, { id: 604, alert_id: 519, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-10-01T21:50:27Z"), note: "The request was refunded — manual case, no further action." }, { id: 605, alert_id: 126, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-09-10T13:10:59Z"), note: "The account owner confirmed the details and the item was reviewed." }, { id: 606, alert_id: 192, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-09-02T05:58:20Z"), note: "The delivery was processed after a standard check." }, { id: 607, alert_id: 228, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-08-29T17:28:13Z"), note: "An unusual record was replaced the same day." }, { id: 608, alert_id: 369, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-09-24T03:55:49Z"), note: "The reviewer confirmed the details and the order was confirmed." }, { id: 609, alert_id: 190, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 2, changed_at: new Date("2025-07-14T21:16:00Z"), note: "A manual follow-up: the refund was resolved." }, { id: 610, alert_id: 104, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-09-23T04:09:31Z"), note: "The reviewer asked for a change and the request was rejected." }, { id: 611, alert_id: 276, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 1, changed_at: new Date("2025-09-12T21:11:08Z"), note: "The supplier confirmed the details and the request was updated." }, { id: 612, alert_id: 282, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-08-18T01:19:25Z"), note: "An operator asked for a change and the document was reviewed." }, { id: 613, alert_id: 116, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-09-15T13:21:49Z"), note: "An incomplete follow-up: the payment was updated." }, { id: 614, alert_id: 138, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-09-16T21:05:26Z"), note: "Flagged as partial. The courier reopened the report." }, { id: 615, alert_id: 427, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-09-11T15:55:44Z"), note: "The delivery was completed — repeat case, no further action." }, { id: 616, alert_id: 507, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 3, changed_at: new Date("2025-09-04T01:39:36Z"), note: "No response from an operator, so the refund was reopened." }, { id: 617, alert_id: 476, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-08-10T20:33:52Z"), note: "The shipment was delayed — late case, no further action." }, { id: 618, alert_id: 476, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-08-11T19:38:48Z"), note: "A late follow-up: the record was escalated." }, { id: 619, alert_id: 227, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 15, changed_at: new Date("2025-07-10T23:10:11Z"), note: "An operator asked for a change and the booking was rescheduled." }, { id: 620, alert_id: 44, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-04T04:29:30Z"), note: "The order was closed following an unusual review." }, { id: 621, alert_id: 541, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 14, changed_at: new Date("2025-07-11T17:48:48Z"), note: "No response from the reviewer, so the session was completed." }, { id: 622, alert_id: 500, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-09-19T04:31:50Z"), note: "Support reported an incomplete issue; the booking was reopened." }, { id: 623, alert_id: 249, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-20T01:03:37Z"), note: "Flagged as routine. The account owner confirmed the claim." }, { id: 624, alert_id: 492, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-05T04:44:56Z"), note: "Flagged as manual. The team rescheduled the document." }, { id: 625, alert_id: 153, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-10-03T12:59:04Z"), note: "The appointment was delayed after a standard check." }, { id: 626, alert_id: 125, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 9, changed_at: new Date("2025-08-01T16:26:44Z"), note: "The record was approved after an incomplete check." }, { id: 627, alert_id: 210, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-09-11T19:44:49Z"), note: "The customer reported a repeat issue; the claim was refunded." }, { id: 628, alert_id: 1, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-07-23T11:45:04Z"), note: "No response from an operator, so the account was completed." }, { id: 629, alert_id: 306, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-08-03T01:37:41Z"), note: "Support asked for a change and the invoice was updated." }, { id: 630, alert_id: 517, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 2, changed_at: new Date("2025-07-12T22:07:40Z"), note: "The record was approved — manual case, no further action." }, { id: 631, alert_id: 362, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-09-15T18:38:13Z"), note: "Support asked for a change and the document was reviewed." }, { id: 632, alert_id: 530, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-17T07:19:06Z"), note: "Flagged as standard. Support replaced the record." }, { id: 633, alert_id: 274, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-17T20:36:31Z"), note: "The request was replaced — routine case, no further action." }, { id: 634, alert_id: 271, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-25T23:47:56Z"), note: "The customer reported an unusual issue; the delivery was closed." }, { id: 635, alert_id: 360, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-08-14T07:56:56Z"), note: "A minor follow-up: the invoice was confirmed." }, { id: 636, alert_id: 69, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-07-16T10:27:45Z"), note: "The team confirmed the details and the claim was rescheduled." }, { id: 637, alert_id: 400, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-03T13:42:15Z"), note: "An operator confirmed the details and the order was reopened." }, { id: 638, alert_id: 437, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-07-08T14:10:58Z"), note: "The courier reported a routine issue; the appointment was delayed." }, { id: 639, alert_id: 97, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-07T00:57:49Z"), note: "The account owner asked for a change and the claim was rejected." }, { id: 640, alert_id: 334, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 11, changed_at: new Date("2025-07-20T07:17:16Z"), note: "The account owner asked for a change and the item was completed." }, { id: 641, alert_id: 356, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-28T06:28:08Z"), note: "The shipment was processed — late case, no further action." }, { id: 642, alert_id: 455, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-08-10T05:57:48Z"), note: "The customer confirmed the details and the claim was rescheduled." }, { id: 643, alert_id: 243, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-07-24T10:47:54Z"), note: "The team asked for a change and the session was processed." }, { id: 644, alert_id: 97, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-07-07T05:43:19Z"), note: "No response from the reviewer, so the request was delayed." }, { id: 645, alert_id: 175, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 1, changed_at: new Date("2025-08-21T15:15:20Z"), note: "A minor request was reopened the same day." }, { id: 646, alert_id: 281, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-31T16:17:56Z"), note: "Support confirmed the details and the invoice was refunded." }, { id: 647, alert_id: 113, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-02T14:45:37Z"), note: "The account was replaced following an automatic review." }, { id: 648, alert_id: 209, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-08-07T16:03:16Z"), note: "The record was reopened — manual case, no further action." }, { id: 649, alert_id: 392, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 3, changed_at: new Date("2025-08-26T23:31:00Z"), note: "A duplicate follow-up: the delivery was resolved." }, { id: 650, alert_id: 293, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-17T02:20:59Z"), note: "The supplier asked for a change and the invoice was refunded." }, { id: 651, alert_id: 212, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-08-17T20:02:00Z"), note: "The request was delayed after a duplicate check." }, { id: 652, alert_id: 94, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-08-02T13:10:43Z"), note: "The reviewer confirmed the details and the order was processed." }, { id: 653, alert_id: 369, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-09-24T06:17:54Z"), note: "The request was closed after a minor check." }, { id: 654, alert_id: 357, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-07-29T14:48:13Z"), note: "The invoice was completed — automatic case, no further action." }, { id: 655, alert_id: 162, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-09-29T14:31:09Z"), note: "No response from support, so the booking was approved." }, { id: 656, alert_id: 441, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-08-09T15:52:40Z"), note: "The session was approved following a late review." }, { id: 657, alert_id: 100, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 3, changed_at: new Date("2025-07-16T23:03:07Z"), note: "The team asked for a change and the request was rejected." }, { id: 658, alert_id: 183, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 2, changed_at: new Date("2025-07-17T19:31:23Z"), note: "The item was reviewed — minor case, no further action." }, { id: 659, alert_id: 511, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-09-01T04:21:15Z"), note: "The appointment was rescheduled after an urgent check." }, { id: 660, alert_id: 196, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 13, changed_at: new Date("2025-09-01T08:53:21Z"), note: "The delivery was processed after a standard check." }, { id: 661, alert_id: 124, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-31T00:50:40Z"), note: "The report was confirmed after a routine check." }, { id: 662, alert_id: 498, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-07-16T12:32:44Z"), note: "An incomplete shipment was delayed the same day." }, { id: 663, alert_id: 8, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-08-02T11:39:51Z"), note: "The record was completed after an automatic check." }, { id: 664, alert_id: 335, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-08-08T02:15:46Z"), note: "No response from the courier, so the order was refunded." }, { id: 665, alert_id: 415, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-08-29T14:02:13Z"), note: "Support confirmed the details and the claim was closed." }, { id: 666, alert_id: 417, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 12, changed_at: new Date("2025-09-25T16:08:03Z"), note: "The report was reopened — automatic case, no further action." }, { id: 667, alert_id: 345, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-25T14:07:25Z"), note: "An operator reported a repeat issue; the report was rejected." }, { id: 668, alert_id: 243, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-07-25T08:20:49Z"), note: "The session was completed following a manual review." }, { id: 669, alert_id: 154, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-07-16T11:25:58Z"), note: "The appointment was resolved after a partial check." }, { id: 670, alert_id: 469, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-09-22T16:32:19Z"), note: "The team reported an automatic issue; the refund was reviewed." }, { id: 671, alert_id: 507, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-09-04T09:22:58Z"), note: "The request was cancelled after an incomplete check." }, { id: 672, alert_id: 157, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 3, changed_at: new Date("2025-08-30T17:36:38Z"), note: "The invoice was rejected following a late review." }, { id: 673, alert_id: 535, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-07-14T09:09:38Z"), note: "An urgent follow-up: the delivery was completed." }, { id: 674, alert_id: 388, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-09-14T11:52:54Z"), note: "An urgent follow-up: the transfer was closed." }, { id: 675, alert_id: 497, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-08-16T03:20:12Z"), note: "No response from the team, so the item was replaced." }, { id: 676, alert_id: 472, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-05T07:55:18Z"), note: "The reviewer asked for a change and the invoice was completed." }, { id: 677, alert_id: 158, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-07-19T17:14:45Z"), note: "An incomplete follow-up: the claim was delayed." }, { id: 678, alert_id: 15, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-07-29T18:52:58Z"), note: "The transfer was rejected after a minor check." }, { id: 679, alert_id: 136, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-30T04:04:04Z"), note: "A minor follow-up: the record was updated." }, { id: 680, alert_id: 233, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-21T17:52:15Z"), note: "A standard invoice was approved the same day." }, { id: 681, alert_id: 404, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-10T06:29:22Z"), note: "The shipment was completed after an unusual check." }, { id: 682, alert_id: 183, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-07-18T15:39:44Z"), note: "No response from the courier, so the order was approved." }, { id: 683, alert_id: 225, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 7, changed_at: new Date("2025-07-04T18:26:47Z"), note: "Flagged as repeat. The account owner approved the invoice." }, { id: 684, alert_id: 511, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-09-03T00:21:36Z"), note: "An urgent follow-up: the request was rescheduled." }, { id: 685, alert_id: 145, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-07-23T19:09:27Z"), note: "Flagged as partial. The customer resolved the invoice." }, { id: 686, alert_id: 267, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-08-10T18:38:17Z"), note: "No response from the courier, so the delivery was reviewed." }, { id: 687, alert_id: 176, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-07-18T22:42:27Z"), note: "The payment was escalated — minor case, no further action." }, { id: 688, alert_id: 521, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-15T18:24:29Z"), note: "The customer asked for a change and the invoice was cancelled." }, { id: 689, alert_id: 415, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 1, changed_at: new Date("2025-08-30T05:10:18Z"), note: "A standard account was updated the same day." }, { id: 690, alert_id: 539, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-26T08:48:23Z"), note: "The transfer was resolved — routine case, no further action." }, { id: 691, alert_id: 252, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-07-27T00:14:27Z"), note: "The ticket was processed — repeat case, no further action." }, { id: 692, alert_id: 291, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 13, changed_at: new Date("2025-09-16T07:58:34Z"), note: "Flagged as unusual. The customer delayed the transfer." }, { id: 693, alert_id: 224, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 7, changed_at: new Date("2025-07-15T07:38:12Z"), note: "The invoice was rejected — incomplete case, no further action." }, { id: 694, alert_id: 302, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-09-28T12:02:33Z"), note: "The reviewer confirmed the details and the order was completed." }, { id: 695, alert_id: 434, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-08-31T21:11:29Z"), note: "The team reported a partial issue; the transfer was cancelled." }, { id: 696, alert_id: 138, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 16, changed_at: new Date("2025-09-17T06:05:45Z"), note: "The shipment was processed — duplicate case, no further action." }, { id: 697, alert_id: 240, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 2, changed_at: new Date("2025-09-19T07:16:45Z"), note: "The refund was rescheduled following a repeat review." }, { id: 698, alert_id: 3, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-08-22T17:48:52Z"), note: "A manual refund was rejected the same day." }, { id: 699, alert_id: 464, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-09T06:11:40Z"), note: "The report was resolved following a routine review." }, { id: 700, alert_id: 5, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-03T22:50:36Z"), note: "An operator asked for a change and the document was escalated." }, { id: 701, alert_id: 428, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-13T02:53:02Z"), note: "The appointment was rejected after a routine check." }, { id: 702, alert_id: 396, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 9, changed_at: new Date("2025-08-22T10:27:36Z"), note: "The request was closed — standard case, no further action." }, { id: 703, alert_id: 392, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 12, changed_at: new Date("2025-08-28T14:15:12Z"), note: "A partial payment was reopened the same day." }, { id: 704, alert_id: 248, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-11T11:17:59Z"), note: "Flagged as urgent. The reviewer reviewed the request." }, { id: 705, alert_id: 202, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 7, changed_at: new Date("2025-08-10T05:01:05Z"), note: "Flagged as late. Support updated the document." }, { id: 706, alert_id: 173, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-29T12:31:53Z"), note: "The item was confirmed after an urgent check." }, { id: 707, alert_id: 363, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-08-11T20:11:31Z"), note: "The document was updated following an unusual review." }, { id: 708, alert_id: 399, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-07T20:55:05Z"), note: "An operator confirmed the details and the delivery was closed." }, { id: 709, alert_id: 442, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-21T18:38:09Z"), note: "The session was approved following a late review." }, { id: 710, alert_id: 298, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-11T00:34:23Z"), note: "The refund was confirmed — partial case, no further action." }, { id: 711, alert_id: 161, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 14, changed_at: new Date("2025-08-20T14:29:34Z"), note: "Flagged as unusual. The reviewer rescheduled the item." }, { id: 712, alert_id: 5, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-07-04T08:08:42Z"), note: "The report was closed — late case, no further action." }, { id: 713, alert_id: 384, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-08-16T01:04:58Z"), note: "The appointment was cancelled — manual case, no further action." }, { id: 714, alert_id: 236, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-09T21:28:08Z"), note: "An automatic item was replaced the same day." }, { id: 715, alert_id: 421, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-08-04T11:38:04Z"), note: "A repeat session was confirmed the same day." }, { id: 716, alert_id: 153, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 5, changed_at: new Date("2025-10-05T09:12:22Z"), note: "A routine follow-up: the refund was completed." }, { id: 717, alert_id: 169, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-03T02:58:10Z"), note: "The claim was rescheduled — unusual case, no further action." }, { id: 718, alert_id: 8, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-08-03T06:29:55Z"), note: "The supplier reported a duplicate issue; the booking was cancelled." }, { id: 719, alert_id: 272, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-29T01:44:46Z"), note: "An unusual follow-up: the report was cancelled." }, { id: 720, alert_id: 475, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-19T10:07:56Z"), note: "A late follow-up: the claim was completed." }, { id: 721, alert_id: 151, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-08-28T05:40:22Z"), note: "Support reported an automatic issue; the request was approved." }, { id: 722, alert_id: 120, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 8, changed_at: new Date("2025-07-20T04:56:10Z"), note: "Flagged as urgent. The customer approved the ticket." }, { id: 723, alert_id: 206, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-09-03T15:34:20Z"), note: "No response from the team, so the order was closed." }, { id: 724, alert_id: 72, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-08-11T03:44:12Z"), note: "The record was refunded — partial case, no further action." }, { id: 725, alert_id: 234, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-07-29T23:26:03Z"), note: "A partial refund was processed the same day." }, { id: 726, alert_id: 100, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 3, changed_at: new Date("2025-07-17T21:09:04Z"), note: "No response from the courier, so the transfer was refunded." }, { id: 727, alert_id: 77, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-20T04:50:59Z"), note: "A minor delivery was refunded the same day." }, { id: 728, alert_id: 508, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-08-30T00:22:30Z"), note: "The invoice was replaced — duplicate case, no further action." }, { id: 729, alert_id: 164, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-08-18T01:48:14Z"), note: "Support reported a partial issue; the session was approved." }, { id: 730, alert_id: 411, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-07-11T04:49:59Z"), note: "Flagged as unusual. An operator updated the claim." }, { id: 731, alert_id: 15, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-07-30T04:33:22Z"), note: "The record was rejected — urgent case, no further action." }, { id: 732, alert_id: 170, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 3, changed_at: new Date("2025-09-01T15:26:50Z"), note: "No response from an operator, so the item was completed." }, { id: 733, alert_id: 98, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-08-25T09:08:15Z"), note: "The account was cancelled — unusual case, no further action." }, { id: 734, alert_id: 150, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-09-22T21:06:12Z"), note: "A standard follow-up: the ticket was confirmed." }, { id: 735, alert_id: 52, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-10T14:29:41Z"), note: "The session was delayed — unusual case, no further action." }, { id: 736, alert_id: 71, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-26T04:35:57Z"), note: "The record was reviewed after a manual check." }, { id: 737, alert_id: 43, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-31T05:26:40Z"), note: "The item was completed following a standard review." }, { id: 738, alert_id: 92, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 3, changed_at: new Date("2025-07-19T02:14:27Z"), note: "The payment was confirmed after an incomplete check." }, { id: 739, alert_id: 462, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-08-18T10:51:25Z"), note: "The team asked for a change and the request was replaced." }, { id: 740, alert_id: 255, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-07-26T06:14:48Z"), note: "No response from the reviewer, so the ticket was approved." }, { id: 741, alert_id: 452, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 14, changed_at: new Date("2025-08-14T16:20:18Z"), note: "The request was refunded after an incomplete check." }, { id: 742, alert_id: 131, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-09-25T08:19:02Z"), note: "The appointment was approved — automatic case, no further action." }, { id: 743, alert_id: 306, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 1, changed_at: new Date("2025-08-03T11:32:32Z"), note: "The order was reviewed — partial case, no further action." }, { id: 744, alert_id: 174, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-09-15T07:00:04Z"), note: "An operator asked for a change and the item was rejected." }, { id: 745, alert_id: 37, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-08-28T11:45:41Z"), note: "Support confirmed the details and the order was processed." }, { id: 746, alert_id: 217, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 6, changed_at: new Date("2025-08-26T02:18:35Z"), note: "A duplicate follow-up: the transfer was delayed." }, { id: 747, alert_id: 502, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-07-22T17:59:16Z"), note: "Flagged as manual. The courier rescheduled the transfer." }, { id: 748, alert_id: 347, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-09-05T13:35:36Z"), note: "The account owner asked for a change and the shipment was cancelled." }, { id: 749, alert_id: 258, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-09-30T21:41:54Z"), note: "A late claim was rejected the same day." }, { id: 750, alert_id: 139, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-12T02:49:50Z"), note: "The supplier asked for a change and the transfer was delayed." }, { id: 751, alert_id: 456, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-21T11:59:54Z"), note: "No response from the account owner, so the record was processed." }, { id: 752, alert_id: 69, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-07-17T00:37:08Z"), note: "A duplicate follow-up: the appointment was replaced." }, { id: 753, alert_id: 271, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-08-26T00:29:46Z"), note: "Support asked for a change and the session was updated." }, { id: 754, alert_id: 260, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-08-13T10:36:29Z"), note: "The order was rejected following a routine review." }, { id: 755, alert_id: 170, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 16, changed_at: new Date("2025-09-01T21:22:20Z"), note: "The invoice was reopened — late case, no further action." }, { id: 756, alert_id: 35, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-09-11T10:35:10Z"), note: "The refund was confirmed after a manual check." }, { id: 757, alert_id: 9, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-08-16T15:10:47Z"), note: "The claim was closed after a routine check." }, { id: 758, alert_id: 149, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-03T02:08:52Z"), note: "Flagged as repeat. The courier rescheduled the ticket." }, { id: 759, alert_id: 280, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-08-27T22:13:06Z"), note: "No response from the courier, so the record was completed." }, { id: 760, alert_id: 457, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-01T13:27:45Z"), note: "No response from an operator, so the delivery was rescheduled." }, { id: 761, alert_id: 341, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-02T11:25:47Z"), note: "The account owner asked for a change and the refund was reopened." }, { id: 762, alert_id: 254, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-09-07T01:33:45Z"), note: "The booking was resolved — partial case, no further action." }, { id: 763, alert_id: 270, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-09-07T05:28:37Z"), note: "The customer asked for a change and the claim was approved." }, { id: 764, alert_id: 54, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-09-01T07:05:52Z"), note: "Flagged as standard. Support rejected the record." }, { id: 765, alert_id: 2, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 8, changed_at: new Date("2025-08-12T10:05:01Z"), note: "A manual follow-up: the invoice was resolved." }, { id: 766, alert_id: 212, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 14, changed_at: new Date("2025-08-18T03:30:32Z"), note: "The supplier confirmed the details and the claim was delayed." }, { id: 767, alert_id: 255, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-07-27T05:32:44Z"), note: "An automatic follow-up: the request was refunded." }, { id: 768, alert_id: 348, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-27T19:09:35Z"), note: "The transfer was closed — manual case, no further action." }, { id: 769, alert_id: 111, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-07-05T09:22:49Z"), note: "Flagged as automatic. The account owner delayed the request." }, { id: 770, alert_id: 237, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-08-31T05:04:12Z"), note: "The session was completed after a standard check." }, { id: 771, alert_id: 402, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-29T01:27:59Z"), note: "No response from the courier, so the appointment was replaced." }, { id: 772, alert_id: 312, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-07-04T07:27:05Z"), note: "A partial booking was rejected the same day." }, { id: 773, alert_id: 198, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-07-21T14:01:57Z"), note: "A late claim was cancelled the same day." }, { id: 774, alert_id: 120, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 3, changed_at: new Date("2025-07-21T12:07:45Z"), note: "The reviewer confirmed the details and the booking was rejected." }, { id: 775, alert_id: 409, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-10-01T11:07:56Z"), note: "The document was processed after a manual check." }, { id: 776, alert_id: 313, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 4, changed_at: new Date("2025-08-07T16:43:28Z"), note: "The record was cancelled after a repeat check." }, { id: 777, alert_id: 495, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-10-01T00:10:44Z"), note: "A minor claim was closed the same day." }, { id: 778, alert_id: 225, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 12, changed_at: new Date("2025-07-06T02:59:38Z"), note: "Flagged as automatic. The courier processed the record." }, { id: 779, alert_id: 378, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 14, changed_at: new Date("2025-08-29T13:08:24Z"), note: "The invoice was cancelled — unusual case, no further action." }, { id: 780, alert_id: 355, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-23T10:53:35Z"), note: "A routine appointment was rescheduled the same day." }, { id: 781, alert_id: 369, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 14, changed_at: new Date("2025-09-25T04:22:02Z"), note: "The supplier asked for a change and the request was reopened." }, { id: 782, alert_id: 339, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-08-01T10:41:49Z"), note: "The reviewer reported an automatic issue; the report was reviewed." }, { id: 783, alert_id: 209, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 5, changed_at: new Date("2025-08-08T06:40:20Z"), note: "Flagged as late. The account owner updated the booking." }, { id: 784, alert_id: 107, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-09-17T15:24:37Z"), note: "A minor claim was escalated the same day." }, { id: 785, alert_id: 104, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 3, changed_at: new Date("2025-09-25T02:28:47Z"), note: "The claim was escalated following an unusual review." }, { id: 786, alert_id: 303, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-29T16:29:23Z"), note: "The request was resolved — routine case, no further action." }, { id: 787, alert_id: 534, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-07-13T21:49:44Z"), note: "The account owner reported a standard issue; the booking was processed." }, { id: 788, alert_id: 211, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 3, changed_at: new Date("2025-07-31T06:16:29Z"), note: "A minor order was approved the same day." }, { id: 789, alert_id: 107, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 9, changed_at: new Date("2025-09-19T01:43:40Z"), note: "The report was refunded — minor case, no further action." }, { id: 790, alert_id: 13, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-14T02:05:28Z"), note: "An operator reported a manual issue; the report was escalated." }, { id: 791, alert_id: 331, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-09-08T14:51:13Z"), note: "The delivery was rescheduled following a manual review." }, { id: 792, alert_id: 130, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-09-19T02:32:24Z"), note: "The reviewer reported a manual issue; the record was refunded." }, { id: 793, alert_id: 463, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-07-18T00:22:15Z"), note: "The session was completed following a routine review." }, { id: 794, alert_id: 123, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-07-17T08:21:18Z"), note: "Support confirmed the details and the order was confirmed." }, { id: 795, alert_id: 214, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-21T22:42:45Z"), note: "The invoice was confirmed — repeat case, no further action." }, { id: 796, alert_id: 340, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 7, changed_at: new Date("2025-09-04T08:28:17Z"), note: "The team reported a duplicate issue; the document was refunded." }, { id: 797, alert_id: 1, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 14, changed_at: new Date("2025-07-25T10:18:43Z"), note: "The courier reported a standard issue; the delivery was closed." }, { id: 798, alert_id: 233, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-07-21T19:43:12Z"), note: "The record was rescheduled after a late check." }, { id: 799, alert_id: 205, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-24T03:21:05Z"), note: "The reviewer confirmed the details and the request was escalated." }, { id: 800, alert_id: 358, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-09-06T03:00:05Z"), note: "No response from the courier, so the record was replaced." }, { id: 801, alert_id: 4, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 2, changed_at: new Date("2025-09-03T21:00:26Z"), note: "The order was rescheduled — unusual case, no further action." }, { id: 802, alert_id: 156, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-30T01:32:17Z"), note: "Flagged as repeat. The account owner cancelled the transfer." }, { id: 803, alert_id: 433, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-07-14T05:22:09Z"), note: "An urgent record was updated the same day." }, { id: 804, alert_id: 449, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 6, changed_at: new Date("2025-09-22T03:03:08Z"), note: "The reviewer confirmed the details and the item was updated." }, { id: 805, alert_id: 186, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-09-02T21:37:44Z"), note: "No response from the reviewer, so the report was cancelled." }, { id: 806, alert_id: 83, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-10-03T22:44:04Z"), note: "The delivery was resolved after a repeat check." }, { id: 807, alert_id: 373, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-09-19T01:26:44Z"), note: "No response from the account owner, so the payment was approved." }, { id: 808, alert_id: 316, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 6, changed_at: new Date("2025-07-14T14:36:05Z"), note: "No response from the customer, so the ticket was rejected." }, { id: 809, alert_id: 375, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-08-19T20:39:13Z"), note: "An operator reported a repeat issue; the delivery was confirmed." }, { id: 810, alert_id: 336, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-07-13T05:51:29Z"), note: "The request was rejected — late case, no further action." }, { id: 811, alert_id: 135, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-16T12:36:18Z"), note: "The order was delayed after a minor check." }, { id: 812, alert_id: 499, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-07-24T19:03:26Z"), note: "Support confirmed the details and the account was cancelled." }, { id: 813, alert_id: 459, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 12, changed_at: new Date("2025-10-02T09:57:45Z"), note: "Flagged as minor. The customer updated the refund." }, { id: 814, alert_id: 330, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-08-30T08:02:13Z"), note: "No response from the customer, so the appointment was reopened." }, { id: 815, alert_id: 1, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 3, changed_at: new Date("2025-07-27T06:39:19Z"), note: "A duplicate appointment was reopened the same day." }, { id: 816, alert_id: 114, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 6, changed_at: new Date("2025-08-31T11:31:38Z"), note: "Flagged as partial. The team rejected the record." }, { id: 817, alert_id: 174, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 13, changed_at: new Date("2025-09-15T11:33:39Z"), note: "The record was refunded — routine case, no further action." }, { id: 818, alert_id: 26, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 3, changed_at: new Date("2025-09-05T01:24:31Z"), note: "The item was delayed after a partial check." }, { id: 819, alert_id: 33, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-07-27T17:54:10Z"), note: "The request was updated — repeat case, no further action." }, { id: 820, alert_id: 140, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-08-01T05:42:52Z"), note: "A routine booking was delayed the same day." }, { id: 821, alert_id: 63, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-07-13T11:47:21Z"), note: "The report was delayed following an incomplete review." }, { id: 822, alert_id: 424, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-09-09T09:49:08Z"), note: "Flagged as manual. The team processed the payment." }, { id: 823, alert_id: 440, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-07-06T17:30:55Z"), note: "No response from the team, so the payment was approved." }, { id: 824, alert_id: 159, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-09-29T14:26:31Z"), note: "The courier asked for a change and the booking was cancelled." }, { id: 825, alert_id: 363, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-08-12T16:51:59Z"), note: "The reviewer asked for a change and the record was confirmed." }, { id: 826, alert_id: 236, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-07-10T12:15:29Z"), note: "The ticket was cancelled after an urgent check." }, { id: 827, alert_id: 360, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 10, changed_at: new Date("2025-08-14T10:18:28Z"), note: "The courier reported a routine issue; the shipment was completed." }, { id: 828, alert_id: 452, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-08-16T09:37:43Z"), note: "The refund was closed — repeat case, no further action." }, { id: 829, alert_id: 113, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 14, changed_at: new Date("2025-08-02T16:34:17Z"), note: "No response from support, so the booking was approved." }, { id: 830, alert_id: 160, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 16, changed_at: new Date("2025-09-26T20:42:34Z"), note: "No response from support, so the account was processed." }, { id: 831, alert_id: 481, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-07-28T12:52:47Z"), note: "A routine follow-up: the invoice was approved." }, { id: 832, alert_id: 519, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-10-01T23:53:38Z"), note: "An automatic payment was rescheduled the same day." }, { id: 833, alert_id: 307, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-08-08T10:05:00Z"), note: "No response from the team, so the shipment was closed." }, { id: 834, alert_id: 514, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-10T01:06:52Z"), note: "An incomplete booking was reopened the same day." }, { id: 835, alert_id: 433, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-07-15T02:42:35Z"), note: "Flagged as duplicate. The reviewer rescheduled the ticket." }, { id: 836, alert_id: 73, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-08-30T12:53:03Z"), note: "An incomplete follow-up: the order was cancelled." }, { id: 837, alert_id: 197, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-07-06T02:16:26Z"), note: "An urgent follow-up: the report was replaced." }, { id: 838, alert_id: 61, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-07-18T11:31:17Z"), note: "The team asked for a change and the report was resolved." }, { id: 839, alert_id: 129, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-21T08:05:20Z"), note: "The document was processed — minor case, no further action." }, { id: 840, alert_id: 198, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 1, changed_at: new Date("2025-07-23T01:37:39Z"), note: "Flagged as minor. The supplier reviewed the account." }, { id: 841, alert_id: 479, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 3, changed_at: new Date("2025-07-05T13:35:22Z"), note: "The payment was refunded — partial case, no further action." }, { id: 842, alert_id: 51, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 7, changed_at: new Date("2025-08-07T16:25:15Z"), note: "A manual payment was cancelled the same day." }, { id: 843, alert_id: 106, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-07-06T09:48:16Z"), note: "The customer asked for a change and the account was processed." }, { id: 844, alert_id: 159, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-09-30T06:32:25Z"), note: "Support reported a duplicate issue; the ticket was completed." }, { id: 845, alert_id: 40, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 7, changed_at: new Date("2025-07-25T16:20:36Z"), note: "The customer asked for a change and the delivery was resolved." }, { id: 846, alert_id: 263, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-09-01T19:31:56Z"), note: "A standard transfer was rescheduled the same day." }, { id: 847, alert_id: 99, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-09-12T19:05:44Z"), note: "No response from the courier, so the ticket was rejected." }, { id: 848, alert_id: 205, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 2, changed_at: new Date("2025-07-24T12:58:06Z"), note: "An operator confirmed the details and the document was rejected." }, { id: 849, alert_id: 183, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 14, changed_at: new Date("2025-07-20T04:16:55Z"), note: "The appointment was confirmed after an unusual check." }, { id: 850, alert_id: 93, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 14, changed_at: new Date("2025-08-14T21:21:56Z"), note: "The refund was delayed — incomplete case, no further action." }, { id: 851, alert_id: 327, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-08-13T01:51:42Z"), note: "A routine request was completed the same day." }, { id: 852, alert_id: 350, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-09-08T05:38:34Z"), note: "The courier confirmed the details and the session was approved." }, { id: 853, alert_id: 466, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-07-05T08:41:34Z"), note: "An operator reported a standard issue; the appointment was updated." }, { id: 854, alert_id: 423, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-07-05T01:43:31Z"), note: "The account owner asked for a change and the appointment was replaced." }, { id: 855, alert_id: 159, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 7, changed_at: new Date("2025-10-01T22:33:20Z"), note: "The customer asked for a change and the transfer was closed." }, { id: 856, alert_id: 214, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-09-23T14:55:33Z"), note: "The delivery was resolved following an automatic review." }, { id: 857, alert_id: 118, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-27T03:46:11Z"), note: "The account was processed — duplicate case, no further action." }, { id: 858, alert_id: 491, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-29T06:25:17Z"), note: "No response from the account owner, so the invoice was replaced." }, { id: 859, alert_id: 397, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-20T02:28:46Z"), note: "The delivery was replaced following a partial review." }, { id: 860, alert_id: 413, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-08-08T18:16:32Z"), note: "The ticket was closed — incomplete case, no further action." }, { id: 861, alert_id: 527, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-21T04:31:09Z"), note: "The courier reported a routine issue; the report was rejected." }, { id: 862, alert_id: 266, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-07-12T04:51:46Z"), note: "An incomplete follow-up: the document was delayed." }, { id: 863, alert_id: 390, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-08-09T23:14:11Z"), note: "No response from the courier, so the record was delayed." }, { id: 864, alert_id: 429, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-07-22T19:13:59Z"), note: "Flagged as incomplete. The courier delayed the item." }, { id: 865, alert_id: 87, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-09-25T18:58:11Z"), note: "The supplier asked for a change and the booking was delayed." }, { id: 866, alert_id: 131, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-09-25T12:22:48Z"), note: "A partial follow-up: the report was replaced." }, { id: 867, alert_id: 524, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-09-26T08:04:23Z"), note: "The appointment was reviewed — late case, no further action." }, { id: 868, alert_id: 288, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-09-14T14:43:39Z"), note: "A routine follow-up: the request was replaced." }, { id: 869, alert_id: 359, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 8, changed_at: new Date("2025-07-26T13:37:21Z"), note: "The invoice was refunded following a routine review." }, { id: 870, alert_id: 132, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-09-12T06:10:27Z"), note: "Flagged as late. The supplier reviewed the shipment." }, { id: 871, alert_id: 390, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-08-11T20:16:55Z"), note: "An urgent follow-up: the ticket was escalated." }, { id: 872, alert_id: 471, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-08-23T07:34:59Z"), note: "Flagged as duplicate. The team replaced the order." }, { id: 873, alert_id: 9, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-08-18T09:10:17Z"), note: "The claim was processed following a standard review." }, { id: 874, alert_id: 391, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 9, changed_at: new Date("2025-07-24T15:24:43Z"), note: "The courier asked for a change and the booking was delayed." }, { id: 875, alert_id: 525, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-08-30T23:51:09Z"), note: "An automatic follow-up: the report was approved." }, { id: 876, alert_id: 5, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 13, changed_at: new Date("2025-07-05T04:38:03Z"), note: "No response from the courier, so the report was closed." }, { id: 877, alert_id: 72, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-08-13T00:29:37Z"), note: "The account was resolved after an unusual check." }, { id: 878, alert_id: 161, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 12, changed_at: new Date("2025-08-21T06:01:44Z"), note: "An operator reported a late issue; the record was reopened." }, { id: 879, alert_id: 362, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 10, changed_at: new Date("2025-09-16T10:02:17Z"), note: "An unusual payment was reviewed the same day." }, { id: 880, alert_id: 10, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-30T03:32:01Z"), note: "A routine follow-up: the refund was completed." }, { id: 881, alert_id: 259, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-07-09T02:22:50Z"), note: "Flagged as automatic. An operator closed the session." }, { id: 882, alert_id: 215, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-28T21:42:06Z"), note: "Flagged as unusual. The customer processed the appointment." }, { id: 883, alert_id: 266, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-07-13T22:22:32Z"), note: "The customer reported an automatic issue; the record was resolved." }, { id: 884, alert_id: 185, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 8, changed_at: new Date("2025-07-08T01:28:29Z"), note: "A manual document was updated the same day." }, { id: 885, alert_id: 210, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 5, changed_at: new Date("2025-09-11T21:21:33Z"), note: "The reviewer asked for a change and the session was delayed." }, { id: 886, alert_id: 92, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-07-19T13:33:30Z"), note: "The order was replaced after a late check." }, { id: 887, alert_id: 513, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 1, changed_at: new Date("2025-07-18T17:28:36Z"), note: "The refund was resolved — partial case, no further action." }, { id: 888, alert_id: 315, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-09-01T03:49:16Z"), note: "Flagged as standard. The team confirmed the claim." }, { id: 889, alert_id: 263, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 10, changed_at: new Date("2025-09-02T21:00:12Z"), note: "Flagged as automatic. The team delayed the ticket." }, { id: 890, alert_id: 192, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-09-02T22:27:55Z"), note: "A repeat follow-up: the invoice was confirmed." }, { id: 891, alert_id: 213, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-22T12:58:56Z"), note: "An unusual booking was reopened the same day." }, { id: 892, alert_id: 429, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-23T22:45:37Z"), note: "The request was cancelled — partial case, no further action." }, { id: 893, alert_id: 275, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-11T17:52:36Z"), note: "A duplicate ticket was reopened the same day." }, { id: 894, alert_id: 365, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 1, changed_at: new Date("2025-07-29T16:39:54Z"), note: "The account owner asked for a change and the delivery was processed." }, { id: 895, alert_id: 192, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 13, changed_at: new Date("2025-09-03T14:48:30Z"), note: "Support confirmed the details and the shipment was replaced." }, { id: 896, alert_id: 483, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 9, changed_at: new Date("2025-07-31T16:00:12Z"), note: "The courier asked for a change and the order was reviewed." }, { id: 897, alert_id: 90, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-01T08:05:57Z"), note: "The payment was updated after a manual check." }, { id: 898, alert_id: 82, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-07-19T07:59:34Z"), note: "Flagged as minor. An operator cancelled the appointment." }, { id: 899, alert_id: 226, step: 1, from_status: "new", to_status: "triaging", analyst_id: 6, changed_at: new Date("2025-07-12T04:32:36Z"), note: "A manual follow-up: the order was escalated." }, { id: 900, alert_id: 146, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 12, changed_at: new Date("2025-09-11T16:24:27Z"), note: "No response from the customer, so the account was reopened." }, { id: 901, alert_id: 142, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 12, changed_at: new Date("2025-07-06T19:19:25Z"), note: "The courier asked for a change and the invoice was approved." }, { id: 902, alert_id: 25, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-09-24T04:09:06Z"), note: "No response from the courier, so the appointment was updated." }, { id: 903, alert_id: 418, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 14, changed_at: new Date("2025-07-12T09:06:11Z"), note: "The session was closed after an incomplete check." }, { id: 904, alert_id: 252, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 14, changed_at: new Date("2025-07-27T03:07:41Z"), note: "The document was completed — standard case, no further action." }, { id: 905, alert_id: 131, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 6, changed_at: new Date("2025-09-25T19:51:26Z"), note: "A late record was closed the same day." }, { id: 906, alert_id: 329, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 11, changed_at: new Date("2025-07-19T01:24:57Z"), note: "An automatic follow-up: the appointment was escalated." }, { id: 907, alert_id: 468, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 2, changed_at: new Date("2025-08-23T12:22:22Z"), note: "Support asked for a change and the payment was confirmed." }, { id: 908, alert_id: 130, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 3, changed_at: new Date("2025-09-19T20:10:34Z"), note: "Flagged as automatic. Support reviewed the report." }, { id: 909, alert_id: 488, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-09-21T04:17:01Z"), note: "The claim was reopened — manual case, no further action." }, { id: 910, alert_id: 80, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-13T21:09:34Z"), note: "A partial account was reopened the same day." }, { id: 911, alert_id: 488, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 14, changed_at: new Date("2025-09-22T23:56:16Z"), note: "The delivery was completed after an incomplete check." }, { id: 912, alert_id: 429, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-07-24T23:48:56Z"), note: "The ticket was resolved — urgent case, no further action." }, { id: 913, alert_id: 312, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 8, changed_at: new Date("2025-07-05T02:27:17Z"), note: "A manual invoice was reopened the same day." }, { id: 914, alert_id: 187, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-09-30T21:53:57Z"), note: "An automatic follow-up: the refund was approved." }, { id: 915, alert_id: 66, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-08-21T09:15:33Z"), note: "Flagged as duplicate. The reviewer rejected the shipment." }, { id: 916, alert_id: 106, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-07-07T04:07:55Z"), note: "Support reported a duplicate issue; the delivery was replaced." }, { id: 917, alert_id: 462, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-08-18T23:54:49Z"), note: "The team reported a duplicate issue; the payment was resolved." }, { id: 918, alert_id: 95, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-07-30T20:27:44Z"), note: "No response from the account owner, so the item was confirmed." }, { id: 919, alert_id: 509, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 8, changed_at: new Date("2025-07-08T15:09:56Z"), note: "An unusual session was resolved the same day." }, { id: 920, alert_id: 455, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 7, changed_at: new Date("2025-08-12T03:19:31Z"), note: "Flagged as partial. The courier rejected the session." }, { id: 921, alert_id: 109, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-08-03T06:49:09Z"), note: "The customer confirmed the details and the payment was processed." }, { id: 922, alert_id: 268, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 3, changed_at: new Date("2025-09-19T16:50:40Z"), note: "No response from an operator, so the transfer was rejected." }, { id: 923, alert_id: 81, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 16, changed_at: new Date("2025-08-17T03:54:42Z"), note: "The customer confirmed the details and the account was updated." }, { id: 924, alert_id: 449, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 2, changed_at: new Date("2025-09-23T13:03:49Z"), note: "A manual report was confirmed the same day." }, { id: 925, alert_id: 443, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-07-17T03:39:28Z"), note: "The report was rejected following a late review." }, { id: 926, alert_id: 281, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-09-01T13:43:51Z"), note: "The courier reported an unusual issue; the record was refunded." }, { id: 927, alert_id: 94, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-08-03T11:19:39Z"), note: "The payment was updated following an unusual review." }, { id: 928, alert_id: 455, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 7, changed_at: new Date("2025-08-13T19:02:57Z"), note: "An operator asked for a change and the account was delayed." }, { id: 929, alert_id: 362, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 15, changed_at: new Date("2025-09-16T23:00:38Z"), note: "The courier reported an unusual issue; the report was delayed." }, { id: 930, alert_id: 434, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-09-02T10:21:14Z"), note: "The account owner confirmed the details and the payment was delayed." }, { id: 931, alert_id: 102, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-08-26T21:50:04Z"), note: "A repeat follow-up: the session was replaced." }, { id: 932, alert_id: 143, step: 1, from_status: "new", to_status: "triaging", analyst_id: 1, changed_at: new Date("2025-07-15T15:41:26Z"), note: "Flagged as incomplete. Support approved the report." }, { id: 933, alert_id: 415, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 16, changed_at: new Date("2025-09-01T05:20:19Z"), note: "The reviewer reported a minor issue; the order was replaced." }, { id: 934, alert_id: 38, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 16, changed_at: new Date("2025-09-01T14:28:53Z"), note: "The account owner asked for a change and the appointment was confirmed." }, { id: 935, alert_id: 166, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 7, changed_at: new Date("2025-09-03T10:50:01Z"), note: "The order was updated following a repeat review." }, { id: 936, alert_id: 282, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 16, changed_at: new Date("2025-08-19T07:56:01Z"), note: "An operator asked for a change and the item was confirmed." }, { id: 937, alert_id: 117, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 14, changed_at: new Date("2025-07-24T22:46:01Z"), note: "The account owner reported an incomplete issue; the booking was approved." }, { id: 938, alert_id: 54, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 14, changed_at: new Date("2025-09-02T21:05:05Z"), note: "A late appointment was replaced the same day." }, { id: 939, alert_id: 445, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 3, changed_at: new Date("2025-07-17T17:29:04Z"), note: "A routine follow-up: the shipment was rejected." }, { id: 940, alert_id: 138, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 12, changed_at: new Date("2025-09-18T12:04:36Z"), note: "The supplier confirmed the details and the request was completed." }, { id: 941, alert_id: 262, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-07-23T01:11:12Z"), note: "The refund was delayed — automatic case, no further action." }, { id: 942, alert_id: 212, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 6, changed_at: new Date("2025-08-18T17:39:03Z"), note: "Flagged as automatic. The supplier reviewed the record." }, { id: 943, alert_id: 147, step: 1, from_status: "new", to_status: "triaging", analyst_id: 4, changed_at: new Date("2025-07-16T12:02:36Z"), note: "The booking was escalated following a duplicate review." }, { id: 944, alert_id: 83, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 9, changed_at: new Date("2025-10-04T03:11:30Z"), note: "Flagged as partial. The courier closed the record." }, { id: 945, alert_id: 465, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-07-12T21:39:41Z"), note: "The courier confirmed the details and the payment was approved." }, { id: 946, alert_id: 490, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 4, changed_at: new Date("2025-09-09T16:25:28Z"), note: "An operator asked for a change and the document was refunded." }, { id: 947, alert_id: 485, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-23T13:36:03Z"), note: "Flagged as duplicate. The account owner replaced the document." }, { id: 948, alert_id: 271, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-08-26T20:05:29Z"), note: "The ticket was reviewed — unusual case, no further action." }, { id: 949, alert_id: 467, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-07-12T01:51:11Z"), note: "No response from the supplier, so the booking was updated." }, { id: 950, alert_id: 390, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 2, changed_at: new Date("2025-08-12T08:29:15Z"), note: "No response from an operator, so the appointment was cancelled." }, { id: 951, alert_id: 374, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-29T13:58:07Z"), note: "The account was delayed after a minor check." }, { id: 952, alert_id: 376, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-09-13T20:16:57Z"), note: "The appointment was closed following an urgent review." }, { id: 953, alert_id: 296, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 7, changed_at: new Date("2025-07-15T10:05:23Z"), note: "The supplier confirmed the details and the document was cancelled." }, { id: 954, alert_id: 458, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-08-20T02:44:56Z"), note: "The invoice was resolved — automatic case, no further action." }, { id: 955, alert_id: 403, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-09-11T05:55:32Z"), note: "No response from the customer, so the transfer was confirmed." }, { id: 956, alert_id: 515, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-11T17:35:50Z"), note: "The reviewer asked for a change and the ticket was confirmed." }, { id: 957, alert_id: 380, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-08-23T02:26:46Z"), note: "The payment was delayed — incomplete case, no further action." }, { id: 958, alert_id: 58, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-29T08:59:03Z"), note: "The transfer was refunded — partial case, no further action." }, { id: 959, alert_id: 70, step: 1, from_status: "new", to_status: "triaging", analyst_id: 9, changed_at: new Date("2025-09-22T12:43:02Z"), note: "Flagged as minor. Support confirmed the item." }, { id: 960, alert_id: 324, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-09-07T04:13:38Z"), note: "Flagged as urgent. The supplier reviewed the appointment." }, { id: 961, alert_id: 135, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 2, changed_at: new Date("2025-08-16T18:27:01Z"), note: "A partial follow-up: the order was escalated." }, { id: 962, alert_id: 258, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 10, changed_at: new Date("2025-10-01T05:15:58Z"), note: "The claim was processed after a duplicate check." }, { id: 963, alert_id: 56, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-07-29T20:16:56Z"), note: "No response from an operator, so the request was approved." }, { id: 964, alert_id: 268, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-09-20T12:41:37Z"), note: "Flagged as late. The supplier replaced the booking." }, { id: 965, alert_id: 420, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 6, changed_at: new Date("2025-09-17T21:35:31Z"), note: "An automatic follow-up: the payment was delayed." }, { id: 966, alert_id: 75, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 1, changed_at: new Date("2025-08-07T10:15:16Z"), note: "A partial account was rejected the same day." }, { id: 967, alert_id: 85, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 15, changed_at: new Date("2025-09-05T04:17:03Z"), note: "A late record was completed the same day." }, { id: 968, alert_id: 260, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 14, changed_at: new Date("2025-08-15T03:11:44Z"), note: "The order was updated — standard case, no further action." }, { id: 969, alert_id: 383, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 1, changed_at: new Date("2025-07-23T14:17:19Z"), note: "An incomplete follow-up: the record was updated." }, { id: 970, alert_id: 503, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-08-26T12:33:48Z"), note: "The request was closed following a standard review." }, { id: 971, alert_id: 408, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-07-05T00:26:17Z"), note: "The account was reviewed — automatic case, no further action." }, { id: 972, alert_id: 249, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-07-21T08:37:28Z"), note: "A duplicate follow-up: the request was completed." }, { id: 973, alert_id: 106, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 15, changed_at: new Date("2025-07-07T17:18:01Z"), note: "A standard appointment was cancelled the same day." }, { id: 974, alert_id: 78, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-07-11T16:49:39Z"), note: "The customer reported an automatic issue; the appointment was escalated." }, { id: 975, alert_id: 503, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 12, changed_at: new Date("2025-08-27T12:54:06Z"), note: "Flagged as unusual. The reviewer cancelled the item." }, { id: 976, alert_id: 435, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 15, changed_at: new Date("2025-09-13T19:55:32Z"), note: "A late item was closed the same day." }, { id: 977, alert_id: 171, step: 1, from_status: "new", to_status: "triaging", analyst_id: 5, changed_at: new Date("2025-09-23T02:35:23Z"), note: "A standard follow-up: the appointment was rejected." }, { id: 978, alert_id: 432, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 2, changed_at: new Date("2025-08-01T15:07:15Z"), note: "The account owner reported a standard issue; the claim was replaced." }, { id: 979, alert_id: 299, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-07-17T14:29:07Z"), note: "The reviewer asked for a change and the document was delayed." }, { id: 980, alert_id: 338, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 5, changed_at: new Date("2025-07-08T15:07:36Z"), note: "The transfer was completed — duplicate case, no further action." }, { id: 981, alert_id: 39, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-08-29T17:42:44Z"), note: "The customer confirmed the details and the record was approved." }, { id: 982, alert_id: 296, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 15, changed_at: new Date("2025-07-16T02:51:21Z"), note: "The order was processed — standard case, no further action." }, { id: 983, alert_id: 479, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 13, changed_at: new Date("2025-07-06T03:29:00Z"), note: "The document was completed — routine case, no further action." }, { id: 984, alert_id: 65, step: 1, from_status: "new", to_status: "triaging", analyst_id: 8, changed_at: new Date("2025-09-01T16:33:38Z"), note: "The customer asked for a change and the report was replaced." }, { id: 985, alert_id: 333, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 7, changed_at: new Date("2025-08-27T14:12:53Z"), note: "An operator asked for a change and the report was resolved." }, { id: 986, alert_id: 324, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 11, changed_at: new Date("2025-09-08T07:27:57Z"), note: "The appointment was confirmed after an incomplete check." }, { id: 987, alert_id: 184, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-08-02T18:57:53Z"), note: "The courier reported an urgent issue; the ticket was processed." }, { id: 988, alert_id: 76, step: 1, from_status: "new", to_status: "triaging", analyst_id: 14, changed_at: new Date("2025-07-23T22:26:43Z"), note: "The team reported a standard issue; the ticket was refunded." }, { id: 989, alert_id: 166, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 5, changed_at: new Date("2025-09-03T16:03:53Z"), note: "No response from support, so the order was closed." }, { id: 990, alert_id: 467, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-07-14T00:02:31Z"), note: "The courier asked for a change and the claim was escalated." }, { id: 991, alert_id: 166, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 14, changed_at: new Date("2025-09-05T08:31:02Z"), note: "The item was resolved — automatic case, no further action." }, { id: 992, alert_id: 398, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-07-15T19:13:03Z"), note: "A standard account was processed the same day." }, { id: 993, alert_id: 231, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-08-23T00:28:38Z"), note: "Support reported a standard issue; the session was confirmed." }, { id: 994, alert_id: 124, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 8, changed_at: new Date("2025-09-02T00:27:58Z"), note: "The session was rescheduled after an incomplete check." }, { id: 995, alert_id: 104, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 4, changed_at: new Date("2025-09-26T13:45:55Z"), note: "Flagged as minor. The account owner confirmed the booking." }, { id: 996, alert_id: 144, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-07-04T22:38:26Z"), note: "Flagged as routine. The reviewer reopened the invoice." }, { id: 997, alert_id: 247, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 6, changed_at: new Date("2025-09-03T00:04:45Z"), note: "The team confirmed the details and the order was processed." }, { id: 998, alert_id: 387, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-27T04:26:24Z"), note: "A minor account was cancelled the same day." }, { id: 999, alert_id: 49, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 5, changed_at: new Date("2025-07-31T08:40:11Z"), note: "No response from the supplier, so the ticket was approved." }, { id: 1000, alert_id: 284, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 4, changed_at: new Date("2025-09-09T13:28:59Z"), note: "An automatic follow-up: the shipment was rescheduled." }, ], }); await prisma.alert_transitions.createMany({ data: [ { id: 1001, alert_id: 16, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 1, changed_at: new Date("2025-08-21T17:33:08Z"), note: "A standard follow-up: the booking was confirmed." }, { id: 1002, alert_id: 520, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-10-01T18:09:22Z"), note: "The order was approved after a repeat check." }, { id: 1003, alert_id: 170, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 15, changed_at: new Date("2025-09-02T02:34:49Z"), note: "Flagged as duplicate. The courier escalated the refund." }, { id: 1004, alert_id: 268, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 15, changed_at: new Date("2025-09-21T05:56:12Z"), note: "The order was delayed following a manual review." }, { id: 1005, alert_id: 255, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 9, changed_at: new Date("2025-07-28T19:45:06Z"), note: "Support asked for a change and the item was approved." }, { id: 1006, alert_id: 98, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 8, changed_at: new Date("2025-08-27T08:02:39Z"), note: "Flagged as manual. The customer resolved the ticket." }, { id: 1007, alert_id: 332, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-07-15T18:07:45Z"), note: "An incomplete report was delayed the same day." }, { id: 1008, alert_id: 133, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-08-11T01:43:33Z"), note: "A minor follow-up: the ticket was refunded." }, { id: 1009, alert_id: 75, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 4, changed_at: new Date("2025-08-08T17:01:25Z"), note: "The team reported a routine issue; the item was confirmed." }, { id: 1010, alert_id: 239, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 11, changed_at: new Date("2025-07-25T19:30:20Z"), note: "An incomplete appointment was resolved the same day." }, { id: 1011, alert_id: 94, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 15, changed_at: new Date("2025-08-04T13:05:42Z"), note: "The reviewer asked for a change and the shipment was cancelled." }, { id: 1012, alert_id: 288, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-09-16T00:41:38Z"), note: "No response from the account owner, so the refund was processed." }, { id: 1013, alert_id: 488, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 8, changed_at: new Date("2025-09-24T15:34:16Z"), note: "The delivery was rescheduled after an incomplete check." }, { id: 1014, alert_id: 86, step: 1, from_status: "new", to_status: "triaging", analyst_id: 7, changed_at: new Date("2025-08-13T14:23:35Z"), note: "The booking was refunded after a minor check." }, { id: 1015, alert_id: 473, step: 1, from_status: "new", to_status: "triaging", analyst_id: 2, changed_at: new Date("2025-07-11T04:53:57Z"), note: "No response from the supplier, so the request was resolved." }, { id: 1016, alert_id: 440, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 9, changed_at: new Date("2025-07-08T01:28:17Z"), note: "An incomplete follow-up: the appointment was refunded." }, { id: 1017, alert_id: 4, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 8, changed_at: new Date("2025-09-04T07:03:53Z"), note: "The request was delayed following a routine review." }, { id: 1018, alert_id: 198, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 2, changed_at: new Date("2025-07-23T08:31:19Z"), note: "The report was cancelled — routine case, no further action." }, { id: 1019, alert_id: 176, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 14, changed_at: new Date("2025-07-19T12:20:42Z"), note: "Flagged as urgent. The account owner resolved the ticket." }, { id: 1020, alert_id: 17, step: 1, from_status: "new", to_status: "triaging", analyst_id: 13, changed_at: new Date("2025-07-13T18:43:14Z"), note: "No response from the customer, so the request was approved." }, { id: 1021, alert_id: 337, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-09-21T10:16:30Z"), note: "The booking was cancelled after a late check." }, { id: 1022, alert_id: 453, step: 1, from_status: "new", to_status: "triaging", analyst_id: 15, changed_at: new Date("2025-09-24T01:57:34Z"), note: "The reviewer asked for a change and the booking was rejected." }, { id: 1023, alert_id: 501, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-09-22T02:11:56Z"), note: "The delivery was closed — repeat case, no further action." }, { id: 1024, alert_id: 308, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 12, changed_at: new Date("2025-09-16T05:47:39Z"), note: "No response from the supplier, so the record was completed." }, { id: 1025, alert_id: 115, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 10, changed_at: new Date("2025-08-06T03:08:03Z"), note: "A repeat follow-up: the refund was confirmed." }, { id: 1026, alert_id: 121, step: 1, from_status: "new", to_status: "triaging", analyst_id: 11, changed_at: new Date("2025-07-24T16:12:25Z"), note: "An urgent follow-up: the transfer was updated." }, { id: 1027, alert_id: 29, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 3, changed_at: new Date("2025-09-10T12:32:52Z"), note: "The appointment was completed following a partial review." }, { id: 1028, alert_id: 195, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 16, changed_at: new Date("2025-09-06T15:43:34Z"), note: "A minor invoice was closed the same day." }, { id: 1029, alert_id: 292, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-07-11T20:54:34Z"), note: "An automatic invoice was reopened the same day." }, { id: 1030, alert_id: 381, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-08-07T07:29:36Z"), note: "The record was reviewed following an unusual review." }, { id: 1031, alert_id: 401, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 13, changed_at: new Date("2025-08-24T04:19:42Z"), note: "The courier asked for a change and the document was completed." }, { id: 1032, alert_id: 142, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 2, changed_at: new Date("2025-07-08T01:16:48Z"), note: "An automatic follow-up: the account was refunded." }, { id: 1033, alert_id: 139, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 5, changed_at: new Date("2025-07-12T16:27:21Z"), note: "The record was closed — incomplete case, no further action." }, { id: 1034, alert_id: 426, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 12, changed_at: new Date("2025-07-20T09:56:38Z"), note: "A late transfer was rejected the same day." }, { id: 1035, alert_id: 478, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-08-14T11:56:56Z"), note: "The reviewer reported an incomplete issue; the appointment was resolved." }, { id: 1036, alert_id: 477, step: 1, from_status: "new", to_status: "triaging", analyst_id: 3, changed_at: new Date("2025-08-19T21:36:00Z"), note: "A standard follow-up: the delivery was resolved." }, { id: 1037, alert_id: 110, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 3, changed_at: new Date("2025-09-19T23:40:17Z"), note: "No response from the account owner, so the shipment was rejected." }, { id: 1038, alert_id: 20, step: 2, from_status: "triaging", to_status: "escalated", analyst_id: 6, changed_at: new Date("2025-07-17T19:02:05Z"), note: "The account was completed following a repeat review." }, { id: 1039, alert_id: 388, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 6, changed_at: new Date("2025-09-15T17:06:35Z"), note: "An automatic follow-up: the ticket was completed." }, { id: 1040, alert_id: 145, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 3, changed_at: new Date("2025-07-25T01:08:10Z"), note: "The item was confirmed — routine case, no further action." }, { id: 1041, alert_id: 462, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 11, changed_at: new Date("2025-08-20T01:56:34Z"), note: "The item was cancelled following an automatic review." }, { id: 1042, alert_id: 42, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 1, changed_at: new Date("2025-08-14T03:19:07Z"), note: "No response from support, so the booking was escalated." }, { id: 1043, alert_id: 506, step: 1, from_status: "new", to_status: "triaging", analyst_id: 10, changed_at: new Date("2025-07-18T00:23:59Z"), note: "The request was escalated after a routine check." }, { id: 1044, alert_id: 234, step: 3, from_status: "escalated", to_status: "resolved", analyst_id: 15, changed_at: new Date("2025-07-30T14:58:26Z"), note: "The booking was rescheduled after a repeat check." }, { id: 1045, alert_id: 395, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 13, changed_at: new Date("2025-07-08T18:51:55Z"), note: "No response from the courier, so the document was resolved." }, { id: 1046, alert_id: 454, step: 4, from_status: "resolved", to_status: "closed", analyst_id: 9, changed_at: new Date("2025-07-24T17:21:55Z"), note: "A duplicate follow-up: the order was closed." }, { id: 1047, alert_id: 188, step: 1, from_status: "new", to_status: "triaging", analyst_id: 16, changed_at: new Date("2025-07-18T13:18:41Z"), note: "The supplier reported a standard issue; the order was reopened." }, { id: 1048, alert_id: 251, step: 1, from_status: "new", to_status: "triaging", analyst_id: 12, changed_at: new Date("2025-09-01T19:34:33Z"), note: "An unusual follow-up: the appointment was rejected." }, ], }); } main() .then(() => prisma.$disconnect()) .catch(async error => { console.error(error); await prisma.$disconnect(); process.exit(1); });