{
  "policies": [
    {
      "id": 1,
      "policy_name": "template flyer cut",
      "description": "A partial follow-up: the appointment was closed.",
      "is_active": false
    },
    {
      "id": 2,
      "policy_name": "finish eco binding",
      "description": "A standard follow-up: the session was reopened.",
      "is_active": true
    },
    {
      "id": 3,
      "policy_name": "lamination postcard custom",
      "description": "The transfer was escalated after a repeat check.",
      "is_active": false
    },
    {
      "id": 4,
      "policy_name": "eco color standard",
      "description": "An operator asked for a change and the delivery was updated.",
      "is_active": true
    },
    {
      "id": 5,
      "policy_name": "flyer offset binding",
      "description": "Flagged as partial. An operator completed the ticket.",
      "is_active": true
    },
    {
      "id": 6,
      "policy_name": "blackwhite brochure",
      "description": "Flagged as automatic. The customer processed the session.",
      "is_active": true
    },
    {
      "id": 7,
      "policy_name": "offset express premium",
      "description": null,
      "is_active": true
    },
    {
      "id": 8,
      "policy_name": "binding standard",
      "description": "Flagged as partial. The team replaced the report.",
      "is_active": true
    },
    {
      "id": 9,
      "policy_name": "eco express",
      "description": "The ticket was rescheduled after a minor check.",
      "is_active": true
    },
    {
      "id": 10,
      "policy_name": "express premium brochure",
      "description": "No response from the account owner, so the appointment was processed.",
      "is_active": true
    }
  ],
  "printers": [
    {
      "id": 1,
      "location": "The appointment was escalated after an unusual check.",
      "status": "offline",
      "toner_level": 14.28,
      "paper_level": 61.32
    },
    {
      "id": 2,
      "location": "The session was delayed following a partial review.",
      "status": "online",
      "toner_level": 76.73,
      "paper_level": 46.79
    },
    {
      "id": 3,
      "location": "The customer confirmed the details and the transfer was updated.",
      "status": "online",
      "toner_level": 11.93,
      "paper_level": 80.48
    },
    {
      "id": 4,
      "location": "A manual follow-up: the delivery was processed.",
      "status": "online",
      "toner_level": 64.66,
      "paper_level": 92.07
    },
    {
      "id": 5,
      "location": "Flagged as minor. The account owner replaced the appointment.",
      "status": "online",
      "toner_level": 54.42,
      "paper_level": 40.03
    },
    {
      "id": 6,
      "location": "The team asked for a change and the delivery was rejected.",
      "status": "online",
      "toner_level": 12.88,
      "paper_level": 73.99
    },
    {
      "id": 7,
      "location": "An operator confirmed the details and the item was replaced.",
      "status": "online",
      "toner_level": 7.33,
      "paper_level": 52.04
    },
    {
      "id": 8,
      "location": "Support confirmed the details and the ticket was refunded.",
      "status": "maintenance",
      "toner_level": 33.49,
      "paper_level": 53.89
    },
    {
      "id": 9,
      "location": "The reviewer reported a routine issue; the payment was cancelled.",
      "status": "online",
      "toner_level": 22.89,
      "paper_level": 73.6
    },
    {
      "id": 10,
      "location": "The transfer was completed following an automatic review.",
      "status": "online",
      "toner_level": 76.85,
      "paper_level": 53.92
    },
    {
      "id": 11,
      "location": "Support reported an automatic issue; the order was processed.",
      "status": "online",
      "toner_level": 2.67,
      "paper_level": 69.72
    },
    {
      "id": 12,
      "location": "The supplier asked for a change and the account was processed.",
      "status": "online",
      "toner_level": 84.8,
      "paper_level": 41.06
    },
    {
      "id": 13,
      "location": "A manual item was confirmed the same day.",
      "status": "online",
      "toner_level": 69.18,
      "paper_level": 40.61
    },
    {
      "id": 14,
      "location": "An incomplete ticket was reopened the same day.",
      "status": "offline",
      "toner_level": 2.94,
      "paper_level": 56.63
    },
    {
      "id": 15,
      "location": "The delivery was reopened after a routine check.",
      "status": "online",
      "toner_level": 13.84,
      "paper_level": 76.3
    },
    {
      "id": 16,
      "location": "The supplier confirmed the details and the request was updated.",
      "status": "offline",
      "toner_level": 10.89,
      "paper_level": 92.12
    },
    {
      "id": 17,
      "location": "The courier confirmed the details and the report was processed.",
      "status": "online",
      "toner_level": 78.42,
      "paper_level": 56.32
    },
    {
      "id": 18,
      "location": "No response from the account owner, so the transfer was processed.",
      "status": "maintenance",
      "toner_level": 62.7,
      "paper_level": 51.88
    },
    {
      "id": 19,
      "location": "A late record was refunded the same day.",
      "status": "online",
      "toner_level": 55.76,
      "paper_level": 91.26
    },
    {
      "id": 20,
      "location": "No response from the account owner, so the transfer was processed.",
      "status": "online",
      "toner_level": 5.15,
      "paper_level": 77.01
    },
    {
      "id": 21,
      "location": "The claim was replaced after an incomplete check.",
      "status": "online",
      "toner_level": 6.8,
      "paper_level": 38.28
    },
    {
      "id": 22,
      "location": null,
      "status": "online",
      "toner_level": 94.36,
      "paper_level": 22.18
    },
    {
      "id": 23,
      "location": "The account owner reported a standard issue; the record was delayed.",
      "status": "offline",
      "toner_level": 49.71,
      "paper_level": 41.85
    },
    {
      "id": 24,
      "location": "No response from the courier, so the report was processed.",
      "status": "online",
      "toner_level": 36.86,
      "paper_level": 46.19
    },
    {
      "id": 25,
      "location": "An automatic follow-up: the session was cancelled.",
      "status": "online",
      "toner_level": 82.2,
      "paper_level": 62.01
    },
    {
      "id": 26,
      "location": "The delivery was updated — urgent case, no further action.",
      "status": "online",
      "toner_level": 35.92,
      "paper_level": 22.26
    },
    {
      "id": 27,
      "location": "The item was replaced following a late review.",
      "status": "online",
      "toner_level": 70.33,
      "paper_level": 74.61
    },
    {
      "id": 28,
      "location": "Flagged as partial. The courier confirmed the report.",
      "status": "online",
      "toner_level": 26.85,
      "paper_level": 91.98
    },
    {
      "id": 29,
      "location": "Support confirmed the details and the delivery was refunded.",
      "status": "online",
      "toner_level": 48.37,
      "paper_level": 65.05
    },
    {
      "id": 30,
      "location": "An automatic item was approved the same day.",
      "status": "maintenance",
      "toner_level": 64.13,
      "paper_level": 96.39
    },
    {
      "id": 31,
      "location": "A minor follow-up: the record was resolved.",
      "status": "maintenance",
      "toner_level": 73.04,
      "paper_level": 56.27
    },
    {
      "id": 32,
      "location": "The account was delayed following a late review.",
      "status": "offline",
      "toner_level": 55.81,
      "paper_level": 89.01
    },
    {
      "id": 33,
      "location": "The team asked for a change and the report was closed.",
      "status": "offline",
      "toner_level": 69.81,
      "paper_level": 36.02
    },
    {
      "id": 34,
      "location": "The reviewer asked for a change and the item was rejected.",
      "status": "offline",
      "toner_level": 83.97,
      "paper_level": 57.48
    },
    {
      "id": 35,
      "location": "An operator reported a partial issue; the request was reopened.",
      "status": "online",
      "toner_level": 18.8,
      "paper_level": 59.11
    },
    {
      "id": 36,
      "location": "No response from the courier, so the booking was escalated.",
      "status": "online",
      "toner_level": 78.55,
      "paper_level": 21.73
    },
    {
      "id": 37,
      "location": "A late follow-up: the session was approved.",
      "status": "online",
      "toner_level": 48.55,
      "paper_level": 86.77
    },
    {
      "id": 38,
      "location": "The item was refunded after a duplicate check.",
      "status": "online",
      "toner_level": 83.28,
      "paper_level": 23.13
    },
    {
      "id": 39,
      "location": "The supplier confirmed the details and the ticket was replaced.",
      "status": "online",
      "toner_level": 89.3,
      "paper_level": 92.12
    },
    {
      "id": 40,
      "location": null,
      "status": "maintenance",
      "toner_level": 7.76,
      "paper_level": 70.24
    },
    {
      "id": 41,
      "location": "The document was cancelled after a manual check.",
      "status": "online",
      "toner_level": 64.81,
      "paper_level": 56.01
    },
    {
      "id": 42,
      "location": null,
      "status": "online",
      "toner_level": 5.16,
      "paper_level": 43.91
    },
    {
      "id": 43,
      "location": "An operator reported a repeat issue; the invoice was processed.",
      "status": "offline",
      "toner_level": 88.93,
      "paper_level": 82.46
    },
    {
      "id": 44,
      "location": "No response from the team, so the item was completed.",
      "status": "online",
      "toner_level": 4.82,
      "paper_level": 62.07
    },
    {
      "id": 45,
      "location": "The booking was escalated after a repeat check.",
      "status": "online",
      "toner_level": 33.49,
      "paper_level": 43.45
    },
    {
      "id": 46,
      "location": "The ticket was reviewed following an incomplete review.",
      "status": "maintenance",
      "toner_level": 38.94,
      "paper_level": 62.47
    },
    {
      "id": 47,
      "location": "No response from the customer, so the transfer was replaced.",
      "status": "online",
      "toner_level": 10.75,
      "paper_level": 19.66
    },
    {
      "id": 48,
      "location": "Flagged as manual. The courier updated the request.",
      "status": "online",
      "toner_level": 95.97,
      "paper_level": 95.88
    },
    {
      "id": 49,
      "location": "Flagged as urgent. The customer escalated the booking.",
      "status": "online",
      "toner_level": 92.28,
      "paper_level": 73.21
    },
    {
      "id": 50,
      "location": null,
      "status": "online",
      "toner_level": 53.64,
      "paper_level": 39.76
    }
  ],
  "toner_and_paper": [
    {
      "id": 1,
      "printer_id": 45,
      "toner_type": "black",
      "quantity": null,
      "supply_type": null
    },
    {
      "id": 2,
      "printer_id": 5,
      "toner_type": "black",
      "quantity": null,
      "supply_type": null
    },
    {
      "id": 3,
      "printer_id": 28,
      "toner_type": "color",
      "quantity": 152,
      "supply_type": "toner"
    },
    {
      "id": 4,
      "printer_id": 43,
      "toner_type": "black",
      "quantity": 239,
      "supply_type": null
    },
    {
      "id": 5,
      "printer_id": 6,
      "toner_type": "color",
      "quantity": 281,
      "supply_type": "toner"
    },
    {
      "id": 6,
      "printer_id": 12,
      "toner_type": "black",
      "quantity": 67,
      "supply_type": null
    },
    {
      "id": 7,
      "printer_id": 32,
      "toner_type": "black",
      "quantity": 138,
      "supply_type": null
    },
    {
      "id": 8,
      "printer_id": 19,
      "toner_type": "black",
      "quantity": 68,
      "supply_type": null
    },
    {
      "id": 9,
      "printer_id": 33,
      "toner_type": "color",
      "quantity": 428,
      "supply_type": "toner"
    },
    {
      "id": 10,
      "printer_id": 39,
      "toner_type": "black",
      "quantity": 11,
      "supply_type": null
    },
    {
      "id": 11,
      "printer_id": 50,
      "toner_type": "color",
      "quantity": 154,
      "supply_type": "toner"
    },
    {
      "id": 12,
      "printer_id": 35,
      "toner_type": "black",
      "quantity": null,
      "supply_type": null
    },
    {
      "id": 13,
      "printer_id": 7,
      "toner_type": "black",
      "quantity": null,
      "supply_type": null
    },
    {
      "id": 14,
      "printer_id": 33,
      "toner_type": "black",
      "quantity": 2,
      "supply_type": null
    },
    {
      "id": 15,
      "printer_id": 24,
      "toner_type": "color",
      "quantity": 3,
      "supply_type": "toner"
    },
    {
      "id": 16,
      "printer_id": 22,
      "toner_type": "color",
      "quantity": 70,
      "supply_type": "toner"
    },
    {
      "id": 17,
      "printer_id": 2,
      "toner_type": "color",
      "quantity": 58,
      "supply_type": "toner"
    },
    {
      "id": 18,
      "printer_id": 10,
      "toner_type": "color",
      "quantity": 386,
      "supply_type": "paper"
    },
    {
      "id": 19,
      "printer_id": 10,
      "toner_type": "black",
      "quantity": 0,
      "supply_type": null
    },
    {
      "id": 20,
      "printer_id": 29,
      "toner_type": "black",
      "quantity": null,
      "supply_type": null
    },
    {
      "id": 21,
      "printer_id": 50,
      "toner_type": "black",
      "quantity": 108,
      "supply_type": null
    },
    {
      "id": 22,
      "printer_id": 6,
      "toner_type": "black",
      "quantity": 439,
      "supply_type": null
    },
    {
      "id": 23,
      "printer_id": 7,
      "toner_type": "black",
      "quantity": 90,
      "supply_type": null
    },
    {
      "id": 24,
      "printer_id": 45,
      "toner_type": "color",
      "quantity": 47,
      "supply_type": "toner"
    },
    {
      "id": 25,
      "printer_id": 18,
      "toner_type": "black",
      "quantity": 43,
      "supply_type": null
    },
    {
      "id": 26,
      "printer_id": 8,
      "toner_type": "black",
      "quantity": null,
      "supply_type": null
    },
    {
      "id": 27,
      "printer_id": 22,
      "toner_type": "color",
      "quantity": 287,
      "supply_type": "toner"
    },
    {
      "id": 28,
      "printer_id": 26,
      "toner_type": "black",
      "quantity": 416,
      "supply_type": null
    },
    {
      "id": 29,
      "printer_id": 26,
      "toner_type": "black",
      "quantity": 490,
      "supply_type": null
    },
    {
      "id": 30,
      "printer_id": 2,
      "toner_type": "black",
      "quantity": 153,
      "supply_type": null
    }
  ],
  "users": [
    {
      "id": 1,
      "full_name": "Omar Fischer",
      "email": "omar.fischer@example.net",
      "role": "assistant"
    },
    {
      "id": 2,
      "full_name": "Priya Khan",
      "email": "priya.khan@example.com",
      "role": "agent"
    },
    {
      "id": 3,
      "full_name": "Elif Demir",
      "email": "elif.demir@example.org",
      "role": "agent"
    },
    {
      "id": 4,
      "full_name": "Mateo Wang",
      "email": "mateo.wang@example.org",
      "role": "agent"
    },
    {
      "id": 5,
      "full_name": "Carla Wright",
      "email": "carla.wright@example.org",
      "role": "admin"
    },
    {
      "id": 6,
      "full_name": "Uma Park",
      "email": "uma.park@example.com",
      "role": "agent"
    },
    {
      "id": 7,
      "full_name": "Alice Becker",
      "email": "alice.becker@example.net",
      "role": "admin"
    },
    {
      "id": 8,
      "full_name": "Ines Castro",
      "email": "ines.castro@example.org",
      "role": "admin"
    },
    {
      "id": 9,
      "full_name": "Sofia Wagner",
      "email": "sofia.wagner@example.org",
      "role": "agent"
    },
    {
      "id": 10,
      "full_name": "Uma Diaz",
      "email": "uma.diaz@example.org",
      "role": "assistant"
    },
    {
      "id": 11,
      "full_name": "Nina Hansen",
      "email": "nina.hansen@example.net",
      "role": "assistant"
    },
    {
      "id": 12,
      "full_name": "Marco Kumar",
      "email": "marco.kumar@example.net",
      "role": "admin"
    },
    {
      "id": 13,
      "full_name": "Andre Reyes",
      "email": "andre.reyes@example.com",
      "role": "agent"
    },
    {
      "id": 14,
      "full_name": "Arjun Silva",
      "email": "arjun.silva@example.org",
      "role": "agent"
    },
    {
      "id": 15,
      "full_name": "Hana Davis",
      "email": "hana.davis@example.org",
      "role": "agent"
    },
    {
      "id": 16,
      "full_name": "Daniel Bennett",
      "email": "daniel.bennett@example.com",
      "role": "agent"
    },
    {
      "id": 17,
      "full_name": "Diego Murphy",
      "email": "diego.murphy@example.com",
      "role": "agent"
    },
    {
      "id": 18,
      "full_name": "Nour Miller",
      "email": "nour.miller@example.net",
      "role": "agent"
    },
    {
      "id": 19,
      "full_name": "Fatima Becker",
      "email": "fatima.becker@example.org",
      "role": "agent"
    },
    {
      "id": 20,
      "full_name": "Chen Kowalski",
      "email": "chen.kowalski@example.com",
      "role": "agent"
    },
    {
      "id": 21,
      "full_name": "Ivan Vargas",
      "email": "ivan.vargas@example.org",
      "role": "agent"
    },
    {
      "id": 22,
      "full_name": "Sofia Lopez",
      "email": "sofia.lopez@example.com",
      "role": "assistant"
    },
    {
      "id": 23,
      "full_name": "Maria Nakamura",
      "email": "maria.nakamura@example.com",
      "role": "assistant"
    },
    {
      "id": 24,
      "full_name": "Ivan Silva",
      "email": "ivan.silva@example.com",
      "role": "agent"
    },
    {
      "id": 25,
      "full_name": "Marco Pereira",
      "email": "marco.pereira@example.com",
      "role": "agent"
    },
    {
      "id": 26,
      "full_name": "Ethan Murphy",
      "email": "ethan.murphy@example.org",
      "role": "agent"
    },
    {
      "id": 27,
      "full_name": "Ivan Becker",
      "email": "ivan.becker@example.net",
      "role": "agent"
    },
    {
      "id": 28,
      "full_name": "Felix Diaz",
      "email": "felix.diaz@example.com",
      "role": "admin"
    },
    {
      "id": 29,
      "full_name": "Fatima Gomez",
      "email": "fatima.gomez@example.com",
      "role": "agent"
    },
    {
      "id": 30,
      "full_name": "Ibrahim Ahmed",
      "email": "ibrahim.ahmed@example.com",
      "role": "assistant"
    },
    {
      "id": 31,
      "full_name": "Maya Rossi",
      "email": "maya.rossi@example.org",
      "role": "assistant"
    },
    {
      "id": 32,
      "full_name": "Jack Hughes",
      "email": "jack.hughes@example.org",
      "role": "agent"
    },
    {
      "id": 33,
      "full_name": "Paula Patel",
      "email": "paula.patel@example.com",
      "role": "agent"
    },
    {
      "id": 34,
      "full_name": "Carla Yilmaz",
      "email": "carla.yilmaz@example.com",
      "role": "admin"
    },
    {
      "id": 35,
      "full_name": "Sven Lopez",
      "email": "sven.lopez@example.net",
      "role": "assistant"
    },
    {
      "id": 36,
      "full_name": "Elif Clark",
      "email": "elif.clark@example.com",
      "role": "admin"
    },
    {
      "id": 37,
      "full_name": "Tomas Silva",
      "email": "tomas.silva@example.net",
      "role": "assistant"
    },
    {
      "id": 38,
      "full_name": "Theo Fischer",
      "email": "theo.fischer@example.net",
      "role": "admin"
    },
    {
      "id": 39,
      "full_name": "Ibrahim Moreau",
      "email": "ibrahim.moreau@example.org",
      "role": "agent"
    },
    {
      "id": 40,
      "full_name": "Ruby Costa",
      "email": "ruby.costa@example.net",
      "role": "agent"
    },
    {
      "id": 41,
      "full_name": "Ibrahim Sousa",
      "email": "ibrahim.sousa@example.com",
      "role": "agent"
    },
    {
      "id": 42,
      "full_name": "Pedro Mendes",
      "email": "pedro.mendes@example.com",
      "role": "admin"
    },
    {
      "id": 43,
      "full_name": "Sara Chen",
      "email": "sara.chen@example.org",
      "role": "agent"
    },
    {
      "id": 44,
      "full_name": "Laura Park",
      "email": "laura.park@example.org",
      "role": "assistant"
    },
    {
      "id": 45,
      "full_name": "Marco Oliveira",
      "email": "marco.oliveira@example.net",
      "role": "agent"
    },
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