{
  "authors": [
    {
      "id": 1,
      "full_name": "James Mendes",
      "bio": "The customer asked for a change and the ticket was updated. The delivery was replaced — incomplete case, no further action.",
      "join_date": "2021-07-20 11:49:09"
    },
    {
      "id": 2,
      "full_name": "Ivan Yilmaz",
      "bio": "Flagged as repeat. The customer rescheduled the refund. The refund was refunded following an urgent review. The report was delayed following an unusual review. The ticket was updated after a repeat check.",
      "join_date": "2023-02-16 16:30:48"
    },
    {
      "id": 3,
      "full_name": "Chen Mendes",
      "bio": null,
      "join_date": "2023-11-19 15:16:18"
    },
    {
      "id": 4,
      "full_name": "Fatima Andersen",
      "bio": "The account owner confirmed the details and the report was confirmed. The account was completed following an unusual review. The team confirmed the details and the report was rescheduled.",
      "join_date": "2020-08-22 11:51:45"
    },
    {
      "id": 5,
      "full_name": "Ben Torres",
      "bio": "The courier asked for a change and the claim was escalated. No response from an operator, so the document was approved.",
      "join_date": "2020-11-15 15:10:25"
    },
    {
      "id": 6,
      "full_name": "Mei Wilson",
      "bio": null,
      "join_date": "2020-02-28 16:46:12"
    },
    {
      "id": 7,
      "full_name": "Carlos Murphy",
      "bio": "An operator asked for a change and the transfer was rejected. The account was rejected after an incomplete check.",
      "join_date": "2023-02-24 12:13:35"
    },
    {
      "id": 8,
      "full_name": "David Taylor",
      "bio": "An operator confirmed the details and the claim was approved. A routine follow-up: the ticket was confirmed.",
      "join_date": "2023-12-01 12:24:33"
    },
    {
      "id": 9,
      "full_name": "Hana Ruiz",
      "bio": "The record was reviewed following an unusual review. Support asked for a change and the booking was processed. An unusual follow-up: the booking was resolved. The customer reported a manual issue; the request was escalated.",
      "join_date": "2020-05-26 09:44:16"
    },
    {
      "id": 10,
      "full_name": "Noah Schmidt",
      "bio": "The session was delayed — minor case, no further action. The shipment was delayed after an unusual check. The reviewer reported an incomplete issue; the shipment was confirmed.",
      "join_date": "2021-10-19 19:38:38"
    },
    {
      "id": 11,
      "full_name": "Chen Hassan",
      "bio": "The ticket was rescheduled after a repeat check. Flagged as repeat. The supplier confirmed the delivery.",
      "join_date": "2023-06-28 15:32:02"
    },
    {
      "id": 12,
      "full_name": "Tomas Hansen",
      "bio": "A standard booking was replaced the same day. The team confirmed the details and the request was updated. The shipment was reviewed following a repeat review. The account owner confirmed the details and the shipment was delayed.",
      "join_date": "2021-07-09 13:57:24"
    },
    {
      "id": 13,
      "full_name": "Diego Ahmed",
      "bio": "Flagged as standard. The supplier rescheduled the ticket. The reviewer confirmed the details and the claim was escalated.",
      "join_date": "2022-08-08 12:10:08"
    },
    {
      "id": 14,
      "full_name": "Ruby Nguyen",
      "bio": "Support confirmed the details and the invoice was escalated. The reviewer asked for a change and the appointment was resolved. The claim was cancelled after an urgent check.",
      "join_date": "2023-09-08 11:53:36"
    },
    {
      "id": 15,
      "full_name": "Rosa Wright",
      "bio": null,
      "join_date": "2022-03-25 19:37:14"
    },
    {
      "id": 16,
      "full_name": "Emma Shah",
      "bio": "No response from the account owner, so the account was processed. A minor follow-up: the report was updated. A late transfer was closed the same day. The order was resolved — repeat case, no further action.",
      "join_date": "2021-04-17 11:30:14"
    },
    {
      "id": 17,
      "full_name": "Diego Shah",
      "bio": "The session was reviewed after a routine check. No response from the customer, so the shipment was rejected. The order was refunded — manual case, no further action.",
      "join_date": "2022-09-12 06:00:30"
    },
    {
      "id": 18,
      "full_name": "Omar Kowalski",
      "bio": "The reviewer reported an urgent issue; the appointment was rescheduled. The delivery was approved after a routine check.",
      "join_date": "2021-12-08 10:13:48"
    },
    {
      "id": 19,
      "full_name": "Alice Kowalski",
      "bio": "No response from the supplier, so the order was refunded. The document was approved following an incomplete review. Support asked for a change and the appointment was cancelled.",
      "join_date": "2023-09-20 11:23:26"
    },
    {
      "id": 20,
      "full_name": "Ibrahim Hansen",
      "bio": "The team asked for a change and the shipment was reviewed. No response from the supplier, so the account was rescheduled. Support confirmed the details and the appointment was delayed. The request was cancelled — incomplete case, no further action.",
      "join_date": "2020-11-25 10:57:10"
    },
    {
      "id": 21,
      "full_name": "Kai Meyer",
      "bio": "Flagged as manual. Support refunded the report. The account owner reported a routine issue; the payment was delayed. The shipment was completed after a repeat check. The ticket was rescheduled after an unusual check.",
      "join_date": "2021-05-06 12:47:56"
    },
    {
      "id": 22,
      "full_name": "Ravi Clark",
      "bio": "The courier confirmed the details and the booking was closed. Flagged as late. An operator escalated the account. A repeat follow-up: the record was resolved.",
      "join_date": "2021-12-24 18:31:23"
    },
    {
      "id": 23,
      "full_name": "Hannah Costa",
      "bio": "A manual follow-up: the record was resolved. A partial follow-up: the payment was processed. The team asked for a change and the invoice was updated. No response from the team, so the account was replaced.",
      "join_date": "2023-10-06 16:53:28"
    },
    {
      "id": 24,
      "full_name": "Maja Ahmed",
      "bio": "An operator confirmed the details and the order was confirmed. The item was reopened after a standard check. The session was delayed after a late check.",
      "join_date": "2022-10-10 08:51:19"
    },
    {
      "id": 25,
      "full_name": "Paula Costa",
      "bio": "The courier reported a duplicate issue; the shipment was resolved. An automatic ticket was reviewed the same day. A standard follow-up: the shipment was rescheduled. The document was replaced following a duplicate review.",
      "join_date": "2021-01-23 15:06:33"
    },
    {
      "id": 26,
      "full_name": "David Meyer",
      "bio": "A minor follow-up: the booking was closed. A minor appointment was reopened the same day. The refund was approved — routine case, no further action.",
      "join_date": "2021-07-07 18:29:28"
    },
    {
      "id": 27,
      "full_name": "Sofia Taylor",
      "bio": "An operator reported a manual issue; the claim was confirmed. No response from the account owner, so the report was resolved. The reviewer reported a late issue; the payment was reopened. The record was delayed — duplicate case, no further action.",
      "join_date": "2020-06-26 14:15:47"
    },
    {
      "id": 28,
      "full_name": "Marco Diaz",
      "bio": "Flagged as repeat. The account owner completed the booking. The supplier asked for a change and the ticket was rescheduled.",
      "join_date": "2021-08-09 06:47:15"
    },
    {
      "id": 29,
      "full_name": "Hannah Fischer",
      "bio": "The team reported a standard issue; the appointment was closed. Flagged as unusual. The reviewer resolved the transfer. A standard follow-up: the invoice was rescheduled.",
      "join_date": "2020-10-19 11:05:27"
    },
    {
      "id": 30,
      "full_name": "Sam Nakamura",
      "bio": "A minor report was approved the same day. The team confirmed the details and the appointment was closed. The account owner asked for a change and the item was replaced. Flagged as automatic. The courier delayed the delivery.",
      "join_date": "2020-07-04 16:46:15"
    },
    {
      "id": 31,
      "full_name": "Mohamed Weber",
      "bio": "A minor follow-up: the invoice was processed. Support reported a routine issue; the session was replaced. The record was reopened after an automatic check.",
      "join_date": "2021-02-03 13:47:28"
    },
    {
      "id": 32,
      "full_name": "Hannah Andersen",
      "bio": "An unusual claim was escalated the same day. An operator confirmed the details and the session was reopened. A partial follow-up: the payment was rescheduled. The document was completed following a repeat review.",
      "join_date": "2020-09-03 22:01:03"
    },
    {
      "id": 33,
      "full_name": "Oscar Dubois",
      "bio": "The courier asked for a change and the refund was closed. The payment was rejected following a routine review.",
      "join_date": "2021-06-23 13:48:18"
    },
    {
      "id": 34,
      "full_name": "Ethan Jansen",
      "bio": "The document was refunded after a manual check. The account owner confirmed the details and the payment was reviewed. The session was resolved — routine case, no further action. A late follow-up: the claim was confirmed.",
      "join_date": "2023-11-21 14:36:13"
    },
    {
      "id": 35,
      "full_name": "Mateo Kaya",
      "bio": "The payment was escalated — automatic case, no further action. The order was replaced — incomplete case, no further action. An urgent follow-up: the delivery was processed.",
      "join_date": "2020-08-18 21:20:50"
    },
    {
      "id": 36,
      "full_name": "Carlos Hoffmann",
      "bio": "No response from the supplier, so the request was replaced. The transfer was confirmed following a minor review.",
      "join_date": "2021-10-04 11:51:15"
    },
    {
      "id": 37,
      "full_name": "Tomas Smith",
      "bio": "The supplier confirmed the details and the session was updated. The delivery was rejected — urgent case, no further action. The reviewer asked for a change and the order was rescheduled. A repeat transfer was confirmed the same day.",
      "join_date": "2022-12-16 13:31:52"
    },
    {
      "id": 38,
      "full_name": "Hana Zhang",
      "bio": "The courier confirmed the details and the appointment was escalated. A late claim was refunded the same day.",
      "join_date": "2020-04-28 12:17:13"
    },
    {
      "id": 39,
      "full_name": "Pedro Schmidt",
      "bio": "An urgent follow-up: the request was resolved. The courier asked for a change and the claim was escalated. An automatic account was updated the same day. An automatic session was updated the same day.",
      "join_date": "2021-09-27 11:50:48"
    },
    {
      "id": 40,
      "full_name": "Maria Kumar",
      "bio": "An operator confirmed the details and the report was rescheduled. No response from the courier, so the appointment was refunded. No response from the supplier, so the request was escalated.",
      "join_date": "2023-02-17 15:52:43"
    },
    {
      "id": 41,
      "full_name": "Ethan Pereira",
      "bio": "The team asked for a change and the claim was confirmed. The order was refunded — incomplete case, no further action. The account was approved following a late review. No response from the reviewer, so the account was confirmed.",
      "join_date": "2021-05-29 10:55:15"
    },
    {
      "id": 42,
      "full_name": "Jade Diaz",
      "bio": "The claim was escalated after a routine check. No response from the courier, so the shipment was reviewed. An automatic follow-up: the item was delayed. Flagged as standard. The courier rejected the delivery.",
      "join_date": "2021-02-23 14:02:23"
    },
    {
      "id": 43,
      "full_name": "Priya Evans",
      "bio": "The transfer was reopened — minor case, no further action. The customer reported a manual issue; the order was updated. Flagged as repeat. Support rescheduled the request.",
      "join_date": "2022-12-01 18:35:57"
    },
    {
      "id": 44,
      "full_name": "Ravi Hansen",
      "bio": "The request was rejected — minor case, no further action. The courier confirmed the details and the appointment was rescheduled. The account was completed after a late check. The document was delayed after a routine check.",
      "join_date": "2023-07-15 15:21:53"
    },
    {
      "id": 45,
      "full_name": "Theo Smith",
      "bio": "Flagged as repeat. An operator cancelled the transfer. The account was refunded after an incomplete check. The ticket was replaced — duplicate case, no further action.",
      "join_date": "2022-01-04 12:23:09"
    },
    {
      "id": 46,
      "full_name": "Rosa Kim",
      "bio": "An automatic follow-up: the refund was replaced. A late account was rejected the same day. The courier confirmed the details and the booking was updated.",
      "join_date": "2023-04-21 14:42:18"
    },
    {
      "id": 47,
      "full_name": "Hannah Hughes",
      "bio": "No response from the customer, so the report was approved. The courier confirmed the details and the booking was confirmed. The order was replaced — routine case, no further action. An unusual booking was reopened the same day.",
      "join_date": "2023-01-03 18:49:33"
    },
    {
      "id": 48,
      "full_name": "Maya Sato",
      "bio": null,
      "join_date": "2023-09-11 11:47:16"
    },
    {
      "id": 49,
      "full_name": "Jade Moreau",
      "bio": "The invoice was escalated following a manual review. The session was delayed following a partial review. An urgent follow-up: the request was rejected.",
      "join_date": "2020-03-13 16:19:01"
    },
    {
      "id": 50,
      "full_name": "Amir Ibrahim",
      "bio": "A partial shipment was resolved the same day. A minor follow-up: the order was rejected. The team asked for a change and the report was processed. A standard follow-up: the order was resolved.",
      "join_date": "2022-08-26 08:29:27"
    }
  ],
  "categories": [
    {
      "id": 1,
      "name": "environment technology",
      "description": "The account owner confirmed the details and the report was cancelled.",
      "article_count": 34,
      "popularity_score": 29.71
    },
    {
      "id": 2,
      "name": "finance",
      "description": "A repeat order was rejected the same day.",
      "article_count": 44,
      "popularity_score": 38.39
    },
    {
      "id": 3,
      "name": "science environment travel",
      "description": "The session was approved after an incomplete check.",
      "article_count": 65,
      "popularity_score": 50.98
    },
    {
      "id": 4,
      "name": "education politics",
      "description": "A minor transfer was closed the same day.",
      "article_count": 40,
      "popularity_score": 52.41
    },
    {
      "id": 5,
      "name": "technology fashion",
      "description": "An incomplete report was resolved the same day.",
      "article_count": 52,
      "popularity_score": 31.2
    },
    {
      "id": 6,
      "name": "history",
      "description": "An operator confirmed the details and the item was rescheduled.",
      "article_count": 37,
      "popularity_score": 29.57
    },
    {
      "id": 7,
      "name": "health food music",
      "description": "The reviewer asked for a change and the request was resolved.",
      "article_count": 61,
      "popularity_score": 63
    },
    {
      "id": 8,
      "name": "news fashion culture",
      "description": null,
      "article_count": 52,
      "popularity_score": 74.4
    },
    {
      "id": 9,
      "name": "environment",
      "description": "The document was approved — automatic case, no further action.",
      "article_count": 40,
      "popularity_score": 53.03
    },
    {
      "id": 10,
      "name": "gaming",
      "description": "The item was completed — unusual case, no further action.",
      "article_count": 62,
      "popularity_score": 35
    },
    {
      "id": 11,
      "name": "lifestyle science",
      "description": "No response from the reviewer, so the item was escalated.",
      "article_count": 44,
      "popularity_score": 33.79
    },
    {
      "id": 12,
      "name": "food finance media",
      "description": "The courier asked for a change and the report was delayed.",
      "article_count": 53,
      "popularity_score": 51.71
    },
    {
      "id": 13,
      "name": "art social",
      "description": "Flagged as unusual. The supplier processed the order.",
      "article_count": 58,
      "popularity_score": 45.22
    },
    {
      "id": 14,
      "name": "technology lifestyle",
      "description": "A partial follow-up: the delivery was cancelled.",
      "article_count": 82,
      "popularity_score": 52.59
    },
    {
      "id": 15,
      "name": "news technology",
      "description": "The courier asked for a change and the transfer was replaced.",
      "article_count": 49,
      "popularity_score": 60.17
    },
    {
      "id": 16,
      "name": "news technology fashion",
      "description": "The session was refunded after a partial check.",
      "article_count": 47,
      "popularity_score": 38.07
    },
    {
      "id": 17,
      "name": "gaming",
      "description": "An operator reported a minor issue; the transfer was refunded.",
      "article_count": 38,
      "popularity_score": 31.05
    },
    {
      "id": 18,
      "name": "culture",
      "description": null,
      "article_count": 48,
      "popularity_score": 54.02
    },
    {
      "id": 19,
      "name": "social",
      "description": "The account owner reported an incomplete issue; the appointment was confirmed.",
      "article_count": 38,
      "popularity_score": 64.03
    },
    {
      "id": 20,
      "name": "art gaming culture",
      "description": "A standard report was closed the same day.",
      "article_count": 51,
      "popularity_score": 64.32
    }
  ],
  "articles": [
    {
      "id": 1,
      "title": "Innovation Content",
      "author_id": 30,
      "category_id": 6,
      "published_at": "2020-08-21 15:24:33",
      "content": "A partial account was rejected the same day. The reviewer reported a manual issue; the account was reopened. The supplier confirmed the details and the delivery was closed. The customer asked for a change and the booking was refunded."
    },
    {
      "id": 2,
      "title": "Media Audience Effectiveness",
      "author_id": 35,
      "category_id": 19,
      "published_at": "2021-10-15 14:47:08",
      "content": "An operator reported an urgent issue; the appointment was reopened. Support asked for a change and the record was reopened. The account was delayed after an urgent check. The courier confirmed the details and the request was confirmed."
    },
    {
      "id": 3,
      "title": "Metrics",
      "author_id": 39,
      "category_id": 13,
      "published_at": "2021-09-15 20:36:19",
      "content": "The customer asked for a change and the payment was confirmed. No response from support, so the refund was delayed."
    },
    {
      "id": 4,
      "title": "Strategy Reach",
      "author_id": 28,
      "category_id": 3,
      "published_at": "2021-07-27 11:42:20",
      "content": null
    },
    {
      "id": 5,
      "title": "Communication",
      "author_id": 11,
      "category_id": 3,
      "published_at": "2020-06-06 12:23:31",
      "content": "The booking was resolved following a late review. No response from the courier, so the appointment was refunded. The appointment was refunded following a late review. The customer confirmed the details and the refund was confirmed."
    },
    {
      "id": 6,
      "title": "Feedback Engagement",
      "author_id": 10,
      "category_id": 13,
      "published_at": "2020-07-04 00:27:37",
      "content": "Support reported a late issue; the ticket was processed. A minor report was refunded the same day. The supplier confirmed the details and the shipment was reviewed. The account owner asked for a change and the session was reopened."
    },
    {
      "id": 7,
      "title": "Effectiveness",
      "author_id": 22,
      "category_id": 19,
      "published_at": "2020-08-10 15:25:15",
      "content": "An urgent record was refunded the same day. The appointment was confirmed after a manual check. The shipment was reopened following a manual review. The payment was approved following an urgent review."
    },
    {
      "id": 8,
      "title": "Growth Feedback Communication",
      "author_id": 36,
      "category_id": 8,
      "published_at": "2021-10-06 08:26:29",
      "content": "The request was reviewed following a late review. An operator asked for a change and the account was refunded. The account owner confirmed the details and the account was replaced."
    },
    {
      "id": 9,
      "title": "Innovation",
      "author_id": 40,
      "category_id": 19,
      "published_at": "2022-09-13 08:44:58",
      "content": "The order was cancelled — partial case, no further action. The report was rescheduled after a duplicate check."
    },
    {
      "id": 10,
      "title": "Development",
      "author_id": 14,
      "category_id": 1,
      "published_at": "2023-04-18 16:26:56",
      "content": "The courier reported a standard issue; the record was resolved. The customer confirmed the details and the document was refunded."
    },
    {
      "id": 11,
      "title": "Report Development Effectiveness",
      "author_id": 24,
      "category_id": 12,
      "published_at": "2020-03-25 16:10:50",
      "content": "An incomplete follow-up: the request was confirmed. The refund was resolved — partial case, no further action. The request was replaced — urgent case, no further action."
    },
    {
      "id": 12,
      "title": "Performance Impact",
      "author_id": 28,
      "category_id": 17,
      "published_at": "2020-10-19 11:42:04",
      "content": null
    },
    {
      "id": 13,
      "title": "Audience",
      "author_id": 26,
      "category_id": 5,
      "published_at": "2022-01-08 10:40:14",
      "content": "Flagged as urgent. The account owner updated the transfer. Flagged as repeat. An operator confirmed the account."
    },
    {
      "id": 14,
      "title": "Engagement Performance",
      "author_id": 13,
      "category_id": 1,
      "published_at": "2022-02-21 19:27:29",
      "content": "The document was confirmed following a manual review. A partial payment was cancelled the same day. A routine follow-up: the payment was confirmed."
    },
    {
      "id": 15,
      "title": "Insight Performance",
      "author_id": 27,
      "category_id": 17,
      "published_at": "2020-09-19 12:30:45",
      "content": "An unusual follow-up: the order was escalated. The order was reopened after an urgent check. The courier reported a late issue; the order was replaced. The booking was reopened after an automatic check."
    },
    {
      "id": 16,
      "title": "Innovation",
      "author_id": 7,
      "category_id": 5,
      "published_at": "2022-08-14 18:14:56",
      "content": "An incomplete invoice was closed the same day. The request was delayed following a repeat review."
    },
    {
      "id": 17,
      "title": "Communication Feedback",
      "author_id": 45,
      "category_id": 16,
      "published_at": "2021-02-12 12:25:33",
      "content": "Flagged as duplicate. The supplier rejected the claim. The session was escalated following a late review. An automatic request was reopened the same day."
    },
    {
      "id": 18,
      "title": "Performance Engagement",
      "author_id": 1,
      "category_id": 1,
      "published_at": "2023-07-29 18:21:48",
      "content": "Support confirmed the details and the request was resolved. A partial follow-up: the invoice was reviewed. Flagged as automatic. The reviewer completed the request. The claim was reviewed following an automatic review."
    },
    {
      "id": 19,
      "title": "Strategy Report Analysis",
      "author_id": 38,
      "category_id": 18,
      "published_at": "2020-01-03 18:36:58",
      "content": "The report was delayed — routine case, no further action. The order was updated following a late review."
    },
    {
      "id": 20,
      "title": "Feedback",
      "author_id": 44,
      "category_id": 3,
      "published_at": "2020-01-21 21:47:33",
      "content": "The supplier asked for a change and the account was reviewed. The customer confirmed the details and the booking was reopened."
    },
    {
      "id": 21,
      "title": "Growth Engagement Digital",
      "author_id": 43,
      "category_id": 14,
      "published_at": "2023-07-16 15:37:15",
      "content": "The reviewer asked for a change and the appointment was replaced. An automatic claim was processed the same day. A repeat booking was confirmed the same day. The order was rejected following a repeat review."
    },
    {
      "id": 22,
      "title": "Impact Innovation Insight",
      "author_id": 24,
      "category_id": 6,
      "published_at": "2021-12-08 22:04:42",
      "content": "The customer confirmed the details and the record was replaced. No response from support, so the item was cancelled. No response from the team, so the appointment was confirmed. The team asked for a change and the shipment was escalated."
    },
    {
      "id": 23,
      "title": "Digital Behavior",
      "author_id": 39,
      "category_id": 20,
      "published_at": "2020-08-25 20:21:39",
      "content": "The account was closed — unusual case, no further action. A duplicate appointment was confirmed the same day. The customer reported an unusual issue; the document was delayed."
    },
    {
      "id": 24,
      "title": "Audience",
      "author_id": 41,
      "category_id": 9,
      "published_at": "2020-01-09 08:08:11",
      "content": null
    },
    {
      "id": 25,
      "title": "Development Reach Feedback",
      "author_id": 47,
      "category_id": 10,
      "published_at": "2022-08-15 09:42:12",
      "content": "A late follow-up: the ticket was confirmed. The ticket was escalated following an incomplete review. The supplier reported a repeat issue; the account was rescheduled. The reviewer asked for a change and the transfer was closed."
    },
    {
      "id": 26,
      "title": "Interaction Analysis Feedback",
      "author_id": 4,
      "category_id": 18,
      "published_at": "2022-04-02 05:36:07",
      "content": "Flagged as standard. The reviewer processed the payment. Support confirmed the details and the delivery was reopened."
    },
    {
      "id": 27,
      "title": "Impact",
      "author_id": 7,
      "category_id": 8,
      "published_at": "2021-07-24 17:22:18",
      "content": "The order was completed — urgent case, no further action. The session was resolved following a partial review."
    },
    {
      "id": 28,
      "title": "Evaluation Perspective Research",
      "author_id": 20,
      "category_id": 10,
      "published_at": "2021-09-08 23:30:36",
      "content": "No response from the reviewer, so the booking was approved. A repeat invoice was reopened the same day. No response from the customer, so the order was escalated."
    },
    {
      "id": 29,
      "title": "Audience Interaction",
      "author_id": 45,
      "category_id": 7,
      "published_at": "2023-12-21 09:45:12",
      "content": null
    },
    {
      "id": 30,
      "title": "Success Behavior",
      "author_id": 50,
      "category_id": 19,
      "published_at": "2020-04-23 08:34:55",
      "content": "An urgent item was replaced the same day. The customer asked for a change and the ticket was refunded. An urgent follow-up: the claim was escalated. The supplier asked for a change and the delivery was reviewed."
    },
    {
      "id": 31,
      "title": "Narrative Trends Media",
      "author_id": 45,
      "category_id": 19,
      "published_at": "2022-10-18 13:34:53",
      "content": "The session was reopened after a repeat check. No response from support, so the account was replaced. The document was escalated following a late review."
    },
    {
      "id": 32,
      "title": "Success Reach Strategy",
      "author_id": 48,
      "category_id": 6,
      "published_at": "2021-06-08 18:01:45",
      "content": "Flagged as late. The customer confirmed the session. A routine report was closed the same day. No response from the team, so the order was cancelled."
    },
    {
      "id": 33,
      "title": "Research Engagement",
      "author_id": 41,
      "category_id": 15,
      "published_at": "2021-04-06 12:10:56",
      "content": "An unusual follow-up: the refund was completed. Support asked for a change and the order was updated. An urgent follow-up: the record was cancelled. The team confirmed the details and the order was completed."
    },
    {
      "id": 34,
      "title": "Campaign Growth Behavior",
      "author_id": 6,
      "category_id": 10,
      "published_at": "2021-01-02 09:42:06",
      "content": "The invoice was approved — routine case, no further action. A standard follow-up: the refund was cancelled."
    },
    {
      "id": 35,
      "title": "Success Performance Audience",
      "author_id": 12,
      "category_id": 7,
      "published_at": "2021-10-08 11:46:28",
      "content": "The claim was processed after a duplicate check. The customer reported a minor issue; the item was reopened."
    },
    {
      "id": 36,
      "title": "Growth Storytelling Engagement",
      "author_id": 42,
      "category_id": 16,
      "published_at": "2021-08-24 07:34:13",
      "content": "The transfer was approved — duplicate case, no further action. Flagged as automatic. The team delayed the session."
    },
    {
      "id": 37,
      "title": "Impact Communication",
      "author_id": 16,
      "category_id": 10,
      "published_at": "2021-08-27 10:21:25",
      "content": "An operator reported a repeat issue; the delivery was replaced. No response from an operator, so the booking was updated."
    },
    {
      "id": 38,
      "title": "Digital Perspective Performance",
      "author_id": 7,
      "category_id": 15,
      "published_at": "2021-08-12 17:34:15",
      "content": null
    },
    {
      "id": 39,
      "title": "Narrative Reach Insight",
      "author_id": 41,
      "category_id": 1,
      "published_at": "2021-08-20 16:27:19",
      "content": "A partial delivery was escalated the same day. The supplier asked for a change and the document was escalated. The appointment was rejected after a repeat check."
    },
    {
      "id": 40,
      "title": "Platform",
      "author_id": 10,
      "category_id": 2,
      "published_at": "2022-01-23 15:22:47",
      "content": "The shipment was refunded — duplicate case, no further action. No response from the account owner, so the invoice was replaced. The customer confirmed the details and the delivery was replaced. An unusual item was processed the same day."
    },
    {
      "id": 41,
      "title": "Behavior",
      "author_id": 29,
      "category_id": 4,
      "published_at": "2022-01-20 08:28:38",
      "content": "No response from an operator, so the session was updated. Flagged as standard. The account owner resolved the delivery. The reviewer asked for a change and the booking was closed."
    },
    {
      "id": 42,
      "title": "Content",
      "author_id": 5,
      "category_id": 4,
      "published_at": "2023-10-05 08:28:15",
      "content": "Flagged as late. An operator reviewed the refund. The courier asked for a change and the record was rejected."
    },
    {
      "id": 43,
      "title": "Audience",
      "author_id": 4,
      "category_id": 7,
      "published_at": "2023-05-10 10:35:54",
      "content": "The courier confirmed the details and the claim was confirmed. The supplier confirmed the details and the invoice was confirmed."
    },
    {
      "id": 44,
      "title": "Feedback Media Effectiveness",
      "author_id": 44,
      "category_id": 2,
      "published_at": "2020-11-11 11:55:31",
      "content": "The team reported an unusual issue; the request was refunded. The delivery was closed following a duplicate review. Flagged as late. The courier resolved the booking. An operator confirmed the details and the shipment was processed."
    },
    {
      "id": 45,
      "title": "Storytelling Insight Perspective",
      "author_id": 15,
      "category_id": 19,
      "published_at": "2021-04-03 09:48:49",
      "content": "The claim was replaced following an incomplete review. The courier confirmed the details and the refund was processed. The customer asked for a change and the booking was closed. Flagged as manual. An operator reviewed the payment."
    },
    {
      "id": 46,
      "title": "Metrics",
      "author_id": 34,
      "category_id": 13,
      "published_at": "2023-01-14 16:55:21",
      "content": null
    },
    {
      "id": 47,
      "title": "Perspective Innovation",
      "author_id": 23,
      "category_id": 11,
      "published_at": "2020-10-11 04:37:57",
      "content": "Flagged as minor. Support processed the item. No response from the supplier, so the request was completed. A duplicate appointment was delayed the same day."
    },
    {
      "id": 48,
      "title": "Optimization Analysis",
      "author_id": 27,
      "category_id": 16,
      "published_at": "2021-09-16 20:23:42",
      "content": "An unusual delivery was reopened the same day. A partial record was escalated the same day. A standard delivery was reopened the same day. An incomplete invoice was replaced the same day."
    },
    {
      "id": 49,
      "title": "Feedback Reach Communication",
      "author_id": 30,
      "category_id": 12,
      "published_at": "2023-03-19 13:22:34",
      "content": "A duplicate shipment was approved the same day. A partial follow-up: the payment was reopened. The delivery was rejected following a late review."
    },
    {
      "id": 50,
      "title": "Success",
      "author_id": 20,
      "category_id": 6,
      "published_at": "2020-01-24 15:06:56",
      "content": "The shipment was updated — partial case, no further action. No response from the supplier, so the delivery was reviewed."
    },
    {
      "id": 51,
      "title": "Campaign Optimization Research",
      "author_id": 42,
      "category_id": 7,
      "published_at": "2022-07-16 15:03:06",
      "content": "The booking was updated after an incomplete check. An unusual follow-up: the record was confirmed."
    },
    {
      "id": 52,
      "title": "Campaign Media",
      "author_id": 44,
      "category_id": 4,
      "published_at": "2020-02-29 05:54:40",
      "content": "The courier reported a late issue; the document was delayed. The appointment was confirmed following an incomplete review. Flagged as repeat. The customer reviewed the document."
    },
    {
      "id": 53,
      "title": "Communication",
      "author_id": 38,
      "category_id": 9,
      "published_at": "2020-10-30 19:33:31",
      "content": null
    },
    {
      "id": 54,
      "title": "Feedback Content Growth",
      "author_id": 21,
      "category_id": 19,
      "published_at": "2021-09-06 19:32:21",
      "content": "Flagged as late. The customer escalated the item. The document was escalated after a standard check. An incomplete follow-up: the claim was replaced."
    },
    {
      "id": 55,
      "title": "Optimization Evaluation Storytelling",
      "author_id": 36,
      "category_id": 15,
      "published_at": "2023-07-03 13:54:46",
      "content": "The record was resolved following a minor review. Flagged as urgent. The team completed the item. An operator confirmed the details and the record was refunded. Support asked for a change and the document was rejected."
    },
    {
      "id": 56,
      "title": "Audience Metrics Content",
      "author_id": 45,
      "category_id": 13,
      "published_at": "2020-06-08 15:47:13",
      "content": "The reviewer confirmed the details and the refund was reopened. A manual claim was completed the same day. The booking was approved — automatic case, no further action."
    },
    {
      "id": 57,
      "title": "Evaluation Engagement",
      "author_id": 8,
      "category_id": 12,
      "published_at": "2023-03-17 19:31:55",
      "content": "Flagged as minor. The courier replaced the ticket. The reviewer reported a late issue; the account was confirmed. The session was escalated following an unusual review."
    },
    {
      "id": 58,
      "title": "Metrics Storytelling Strategy",
      "author_id": 29,
      "category_id": 15,
      "published_at": "2023-09-02 12:24:40",
      "content": "Flagged as duplicate. An operator delayed the account. The delivery was reviewed after a duplicate check. Flagged as repeat. The courier reviewed the account. The ticket was cancelled following a repeat review."
    },
    {
      "id": 59,
      "title": "Trends",
      "author_id": 10,
      "category_id": 4,
      "published_at": "2020-02-10 19:47:34",
      "content": "The item was escalated following an urgent review. The customer confirmed the details and the booking was cancelled."
    },
    {
      "id": 60,
      "title": "Storytelling Trends Development",
      "author_id": 49,
      "category_id": 13,
      "published_at": "2020-12-21 16:41:30",
      "content": "No response from an operator, so the invoice was closed. The delivery was resolved following a duplicate review."
    },
    {
      "id": 61,
      "title": "Platform Impact Evaluation",
      "author_id": 38,
      "category_id": 1,
      "published_at": "2021-09-23 01:02:02",
      "content": "The customer reported a partial issue; the account was reviewed. The request was rescheduled following a repeat review. The reviewer confirmed the details and the delivery was processed."
    },
    {
      "id": 62,
      "title": "Interaction",
      "author_id": 12,
      "category_id": 12,
      "published_at": "2021-12-08 08:50:48",
      "content": null
    },
    {
      "id": 63,
      "title": "Campaign Growth Audience",
      "author_id": 18,
      "category_id": 4,
      "published_at": "2022-04-01 18:49:01",
      "content": "An automatic document was completed the same day. The invoice was processed — automatic case, no further action."
    },
    {
      "id": 64,
      "title": "Trends Strategy Evaluation",
      "author_id": 41,
      "category_id": 5,
      "published_at": "2021-05-29 12:24:18",
      "content": null
    },
    {
      "id": 65,
      "title": "Communication Metrics Narrative",
      "author_id": 29,
      "category_id": 10,
      "published_at": "2022-04-23 08:06:55",
      "content": "The invoice was refunded — repeat case, no further action. A routine follow-up: the appointment was rescheduled."
    },
    {
      "id": 66,
      "title": "Evaluation Narrative",
      "author_id": 42,
      "category_id": 4,
      "published_at": "2020-09-26 11:56:42",
      "content": "The ticket was delayed — duplicate case, no further action. The appointment was approved — late case, no further action."
    },
    {
      "id": 67,
      "title": "Research",
      "author_id": 20,
      "category_id": 11,
      "published_at": "2020-06-04 13:52:31",
      "content": "The booking was rescheduled — automatic case, no further action. The invoice was delayed — incomplete case, no further action. The appointment was delayed after a late check. The customer asked for a change and the appointment was reviewed."
    },
    {
      "id": 68,
      "title": "Growth Campaign",
      "author_id": 39,
      "category_id": 20,
      "published_at": "2023-08-17 10:52:00",
      "content": "An unusual follow-up: the invoice was processed. The payment was replaced following a late review. The team asked for a change and the report was reopened."
    },
    {
      "id": 69,
      "title": "Success Digital",
      "author_id": 37,
      "category_id": 10,
      "published_at": "2023-02-04 21:03:50",
      "content": null
    },
    {
      "id": 70,
      "title": "Reach Analysis Interaction",
      "author_id": 25,
      "category_id": 20,
      "published_at": "2021-03-09 18:41:30",
      "content": "A manual follow-up: the request was delayed. A repeat follow-up: the session was refunded. The supplier asked for a change and the order was updated."
    },
    {
      "id": 71,
      "title": "Trends Strategy",
      "author_id": 43,
      "category_id": 9,
      "published_at": "2020-01-29 19:59:38",
      "content": null
    },
    {
      "id": 72,
      "title": "Development",
      "author_id": 40,
      "category_id": 17,
      "published_at": "2023-09-10 19:20:38",
      "content": "The supplier confirmed the details and the booking was rescheduled. The customer confirmed the details and the order was cancelled. The session was rescheduled following an urgent review. The reviewer confirmed the details and the request was closed."
    },
    {
      "id": 73,
      "title": "Growth",
      "author_id": 50,
      "category_id": 14,
      "published_at": "2022-11-14 06:16:05",
      "content": "A late follow-up: the invoice was confirmed. The reviewer reported a late issue; the booking was delayed. The booking was closed following a manual review."
    },
    {
      "id": 74,
      "title": "Perspective Digital Innovation",
      "author_id": 21,
      "category_id": 10,
      "published_at": "2023-02-08 07:37:40",
      "content": "The transfer was refunded after an incomplete check. A duplicate request was closed the same day."
    },
    {
      "id": 75,
      "title": "Interaction Strategy Reach",
      "author_id": 50,
      "category_id": 4,
      "published_at": "2020-06-17 09:23:49",
      "content": "The shipment was closed — incomplete case, no further action. No response from the courier, so the account was escalated. The appointment was processed after an unusual check."
    },
    {
      "id": 76,
      "title": "Research Metrics Digital",
      "author_id": 46,
      "category_id": 20,
      "published_at": "2023-06-15 13:14:04",
      "content": "An urgent transfer was updated the same day. Flagged as minor. The supplier updated the ticket. The team asked for a change and the item was processed. Flagged as minor. The courier delayed the account."
    },
    {
      "id": 77,
      "title": "Interaction",
      "author_id": 47,
      "category_id": 17,
      "published_at": "2021-01-29 21:45:02",
      "content": "No response from support, so the session was reviewed. No response from the supplier, so the ticket was updated. The reviewer confirmed the details and the account was replaced. The team asked for a change and the delivery was rescheduled."
    },
    {
      "id": 78,
      "title": "Engagement",
      "author_id": 45,
      "category_id": 15,
      "published_at": "2023-05-31 20:04:06",
      "content": "No response from the account owner, so the record was resolved. Flagged as repeat. The reviewer reopened the order."
    },
    {
      "id": 79,
      "title": "Platform Content",
      "author_id": 20,
      "category_id": 11,
      "published_at": "2020-03-03 16:21:02",
      "content": "The team confirmed the details and the payment was cancelled. The team asked for a change and the report was confirmed. Flagged as repeat. The customer confirmed the shipment. The team asked for a change and the report was resolved."
    },
    {
      "id": 80,
      "title": "Success",
      "author_id": 37,
      "category_id": 9,
      "published_at": "2021-05-08 14:36:36",
      "content": "No response from the account owner, so the report was refunded. A routine follow-up: the record was reopened. An operator reported a repeat issue; the claim was closed. The account owner confirmed the details and the shipment was replaced."
    },
    {
      "id": 81,
      "title": "Development Media Research",
      "author_id": 10,
      "category_id": 13,
      "published_at": "2021-12-07 18:04:01",
      "content": null
    },
    {
      "id": 82,
      "title": "Analysis Development",
      "author_id": 3,
      "category_id": 17,
      "published_at": "2021-08-21 10:52:56",
      "content": null
    },
    {
      "id": 83,
      "title": "Metrics Content",
      "author_id": 8,
      "category_id": 1,
      "published_at": "2021-11-29 15:12:26",
      "content": "The account was refunded following an unusual review. The supplier reported a duplicate issue; the record was reviewed. No response from the team, so the order was cancelled."
    },
    {
      "id": 84,
      "title": "Performance",
      "author_id": 39,
      "category_id": 6,
      "published_at": "2023-08-23 08:03:43",
      "content": "The team confirmed the details and the request was refunded. An incomplete follow-up: the order was updated."
    },
    {
      "id": 85,
      "title": "Narrative Growth",
      "author_id": 23,
      "category_id": 4,
      "published_at": "2020-02-21 12:05:01",
      "content": "No response from the courier, so the document was closed. Flagged as manual. Support closed the order. The supplier asked for a change and the transfer was updated. The reviewer asked for a change and the shipment was escalated."
    },
    {
      "id": 86,
      "title": "Analysis Innovation",
      "author_id": 32,
      "category_id": 14,
      "published_at": "2023-08-02 22:25:21",
      "content": "Flagged as unusual. The account owner delayed the report. Flagged as urgent. The customer processed the request. No response from the courier, so the document was reviewed. A minor payment was closed the same day."
    },
    {
      "id": 87,
      "title": "Trends",
      "author_id": 42,
      "category_id": 7,
      "published_at": "2022-07-08 19:09:11",
      "content": "An incomplete claim was processed the same day. The appointment was rejected following a manual review. The shipment was replaced following a late review. Flagged as routine. The account owner resolved the session."
    },
    {
      "id": 88,
      "title": "Platform",
      "author_id": 37,
      "category_id": 8,
      "published_at": "2020-08-10 19:58:36",
      "content": "No response from the customer, so the refund was reopened. Flagged as routine. The team resolved the item. The document was closed — late case, no further action."
    },
    {
      "id": 89,
      "title": "Analysis Strategy",
      "author_id": 39,
      "category_id": 3,
      "published_at": "2022-11-11 21:01:33",
      "content": "A partial session was rescheduled the same day. An operator asked for a change and the document was reopened."
    },
    {
      "id": 90,
      "title": "Storytelling Success Platform",
      "author_id": 33,
      "category_id": 14,
      "published_at": "2021-11-05 19:50:35",
      "content": "Support confirmed the details and the refund was closed. Flagged as standard. The team completed the refund. The session was replaced following a partial review."
    },
    {
      "id": 91,
      "title": "Media",
      "author_id": 11,
      "category_id": 8,
      "published_at": "2021-11-28 19:11:24",
      "content": "The reviewer confirmed the details and the invoice was refunded. A partial follow-up: the claim was refunded."
    },
    {
      "id": 92,
      "title": "Engagement Report",
      "author_id": 38,
      "category_id": 12,
      "published_at": "2021-05-31 20:13:51",
      "content": "The supplier reported a manual issue; the account was replaced. No response from the customer, so the invoice was refunded. Flagged as partial. The customer updated the booking. No response from the team, so the ticket was resolved."
    },
    {
      "id": 93,
      "title": "Metrics Platform Campaign",
      "author_id": 29,
      "category_id": 17,
      "published_at": "2021-12-24 08:59:32",
      "content": "The transfer was rescheduled — minor case, no further action. The ticket was updated following a standard review. No response from an operator, so the session was reviewed. Support reported a late issue; the shipment was reopened."
    },
    {
      "id": 94,
      "title": "Effectiveness Narrative",
      "author_id": 24,
      "category_id": 18,
      "published_at": "2022-05-18 15:11:40",
      "content": null
    },
    {
      "id": 95,
      "title": "Research",
      "author_id": 10,
      "category_id": 12,
      "published_at": "2021-04-16 19:17:58",
      "content": "No response from the courier, so the transfer was approved. The customer asked for a change and the document was delayed. Flagged as urgent. An operator delayed the record."
    },
    {
      "id": 96,
      "title": "Impact Platform Narrative",
      "author_id": 41,
      "category_id": 18,
      "published_at": "2023-03-29 16:08:45",
      "content": null
    },
    {
      "id": 97,
      "title": "Reach",
      "author_id": 33,
      "category_id": 8,
      "published_at": "2022-01-27 19:46:47",
      "content": "Support asked for a change and the ticket was replaced. An operator asked for a change and the session was escalated. The item was processed after a routine check."
    },
    {
      "id": 98,
      "title": "Research Perspective",
      "author_id": 27,
      "category_id": 4,
      "published_at": "2022-06-24 20:01:18",
      "content": "A repeat follow-up: the record was reviewed. The reviewer confirmed the details and the report was confirmed. The courier confirmed the details and the record was rejected. An operator asked for a change and the session was cancelled."
    },
    {
      "id": 99,
      "title": "Storytelling",
      "author_id": 37,
      "category_id": 7,
      "published_at": "2021-08-24 06:49:30",
      "content": null
    },
    {
      "id": 100,
      "title": "Insight Innovation",
      "author_id": 15,
      "category_id": 14,
      "published_at": "2020-03-29 15:31:29",
      "content": "Support reported a repeat issue; the document was closed. Flagged as late. The account owner processed the session. The reviewer asked for a change and the shipment was completed. A standard follow-up: the item was confirmed."
    }
  ],
  "ads": [
    {
      "id": 1,
      "article_id": 95,
      "ad_content": "The appointment was replaced following an automatic review.",
      "start_date": "2022-03-16 10:49:22",
      "end_date": "2022-01-17 10:37:16"
    },
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      "article_id": 86,
      "ad_content": "The refund was completed — duplicate case, no further action.",
      "start_date": "2022-01-04 11:33:28",
      "end_date": "2023-10-10 08:02:45"
    },
    {
      "id": 3,
      "article_id": 26,
      "ad_content": "The document was reopened — manual case, no further action.",
      "start_date": "2020-09-07 06:36:20",
      "end_date": "2023-04-09 16:16:50"
    },
    {
      "id": 4,
      "article_id": 58,
      "ad_content": null,
      "start_date": "2023-05-30 17:10:13",
      "end_date": "2020-11-21 17:49:00"
    },
    {
      "id": 5,
      "article_id": 89,
      "ad_content": null,
      "start_date": "2022-03-09 11:46:22",
      "end_date": "2023-09-22 12:33:10"
    },
    {
      "id": 6,
      "article_id": 73,
      "ad_content": "The reviewer reported a partial issue; the delivery was completed.",
      "start_date": "2020-11-30 14:19:15",
      "end_date": "2021-02-10 15:19:58"
    },
    {
      "id": 7,
      "article_id": 93,
      "ad_content": "An urgent follow-up: the request was cancelled.",
      "start_date": "2021-07-17 16:38:00",
      "end_date": "2023-09-10 16:17:10"
    },
    {
      "id": 8,
      "article_id": 57,
      "ad_content": "A duplicate payment was replaced the same day.",
      "start_date": "2021-03-26 12:52:41",
      "end_date": "2020-03-13 11:48:27"
    },
    {
      "id": 9,
      "article_id": 32,
      "ad_content": "A routine follow-up: the request was resolved.",
      "start_date": "2022-08-06 13:36:23",
      "end_date": "2022-05-16 19:49:25"
    },
    {
      "id": 10,
      "article_id": 41,
      "ad_content": "Flagged as automatic. An operator escalated the booking.",
      "start_date": "2022-04-03 14:15:51",
      "end_date": "2023-06-13 16:37:49"
    },
    {
      "id": 11,
      "article_id": 17,
      "ad_content": "An unusual follow-up: the appointment was rescheduled.",
      "start_date": "2021-02-16 10:14:57",
      "end_date": "2022-09-25 17:22:56"
    },
    {
      "id": 12,
      "article_id": 10,
      "ad_content": "The record was confirmed after a repeat check.",
      "start_date": "2020-07-22 15:26:39",
      "end_date": "2023-02-17 13:53:45"
    },
    {
      "id": 13,
      "article_id": 63,
      "ad_content": "An operator reported a standard issue; the claim was updated.",
      "start_date": "2023-07-10 10:17:44",
      "end_date": "2022-06-18 14:10:04"
    },
    {
      "id": 14,
      "article_id": 50,
      "ad_content": "The reviewer confirmed the details and the report was completed.",
      "start_date": "2020-01-04 17:52:20",
      "end_date": "2023-12-23 10:55:34"
    },
    {
      "id": 15,
      "article_id": 15,
      "ad_content": "An automatic follow-up: the invoice was updated.",
      "start_date": "2021-10-22 10:03:03",
      "end_date": "2021-07-07 16:26:56"
    },
    {
      "id": 16,
      "article_id": 46,
      "ad_content": "An operator confirmed the details and the session was updated.",
      "start_date": "2023-10-09 11:00:02",
      "end_date": "2022-05-29 16:21:01"
    },
    {
      "id": 17,
      "article_id": 54,
      "ad_content": "The document was escalated — minor case, no further action.",
      "start_date": "2022-03-21 16:21:22",
      "end_date": "2021-10-16 17:58:46"
    },
    {
      "id": 18,
      "article_id": 60,
      "ad_content": null,
      "start_date": "2020-01-11 10:18:13",
      "end_date": "2020-09-25 12:11:53"
    },
    {
      "id": 19,
      "article_id": 7,
      "ad_content": "The booking was escalated after a manual check.",
      "start_date": "2021-09-14 08:17:00",
      "end_date": "2022-06-22 07:06:45"
    },
    {
      "id": 20,
      "article_id": 30,
      "ad_content": "The customer asked for a change and the ticket was closed.",
      "start_date": "2021-01-22 09:34:56",
      "end_date": "2023-12-02 21:44:34"
    },
    {
      "id": 21,
      "article_id": 71,
      "ad_content": "The appointment was escalated — routine case, no further action.",
      "start_date": "2023-01-20 19:55:17",
      "end_date": "2023-08-03 13:42:50"
    },
    {
      "id": 22,
      "article_id": 55,
      "ad_content": "Flagged as repeat. The reviewer cancelled the invoice.",
      "start_date": "2022-10-14 13:23:10",
      "end_date": "2023-11-29 19:18:46"
    },
    {
      "id": 23,
      "article_id": 31,
      "ad_content": "The payment was updated — late case, no further action.",
      "start_date": "2021-04-04 08:39:16",
      "end_date": "2021-06-16 10:35:14"
    },
    {
      "id": 24,
      "article_id": 56,
      "ad_content": "The order was confirmed following a manual review.",
      "start_date": "2022-12-20 09:08:47",
      "end_date": "2020-10-23 10:45:17"
    },
    {
      "id": 25,
      "article_id": 43,
      "ad_content": "Support asked for a change and the request was completed.",
      "start_date": "2020-12-18 06:22:17",
      "end_date": "2023-07-01 10:01:02"
    },
    {
      "id": 26,
      "article_id": 93,
      "ad_content": "An unusual payment was approved the same day.",
      "start_date": "2023-02-12 15:25:53",
      "end_date": "2022-11-29 10:01:18"
    },
    {
      "id": 27,
      "article_id": 44,
      "ad_content": "A routine request was processed the same day.",
      "start_date": "2023-04-13 09:12:19",
      "end_date": "2021-01-27 10:29:57"
    },
    {
      "id": 28,
      "article_id": 23,
      "ad_content": "Flagged as repeat. The courier rejected the ticket.",
      "start_date": "2022-01-11 15:20:31",
      "end_date": "2020-10-08 11:09:57"
    },
    {
      "id": 29,
      "article_id": 7,
      "ad_content": "No response from the courier, so the appointment was confirmed.",
      "start_date": "2021-11-13 13:03:04",
      "end_date": "2020-12-31 11:25:33"
    },
    {
      "id": 30,
      "article_id": 82,
      "ad_content": "The transfer was delayed after a late check.",
      "start_date": "2022-01-21 18:35:35",
      "end_date": "2021-11-29 13:27:47"
    },
    {
      "id": 31,
      "article_id": 8,
      "ad_content": "A partial follow-up: the account was escalated.",
      "start_date": "2023-04-17 18:17:39",
      "end_date": "2021-02-15 10:59:56"
    },
    {
      "id": 32,
      "article_id": 72,
      "ad_content": null,
      "start_date": "2021-10-18 13:01:39",
      "end_date": "2022-06-08 14:08:15"
    },
    {
      "id": 33,
      "article_id": 36,
      "ad_content": "An unusual report was closed the same day.",
      "start_date": "2022-02-22 13:21:54",
      "end_date": "2023-09-02 09:19:47"
    },
    {
      "id": 34,
      "article_id": 85,
      "ad_content": "Flagged as late. Support reviewed the report.",
      "start_date": "2020-09-20 17:33:02",
      "end_date": "2022-05-06 10:48:57"
    },
    {
      "id": 35,
      "article_id": 65,
      "ad_content": "The record was refunded — automatic case, no further action.",
      "start_date": "2023-06-19 13:15:14",
      "end_date": "2023-06-20 13:56:57"
    },
    {
      "id": 36,
      "article_id": 97,
      "ad_content": null,
      "start_date": "2023-08-09 16:52:55",
      "end_date": "2021-02-08 13:49:02"
    },
    {
      "id": 37,
      "article_id": 16,
      "ad_content": "Flagged as automatic. An operator processed the order.",
      "start_date": "2020-10-28 14:50:03",
      "end_date": "2020-04-29 12:29:20"
    },
    {
      "id": 38,
      "article_id": 61,
      "ad_content": "A manual appointment was confirmed the same day.",
      "start_date": "2020-01-28 10:08:57",
      "end_date": "2020-01-02 08:50:00"
    },
    {
      "id": 39,
      "article_id": 69,
      "ad_content": "The reviewer confirmed the details and the document was approved.",
      "start_date": "2022-01-25 08:13:45",
      "end_date": "2020-03-30 17:18:28"
    },
    {
      "id": 40,
      "article_id": 3,
      "ad_content": null,
      "start_date": "2021-04-17 09:13:12",
      "end_date": "2020-11-04 09:50:42"
    },
    {
      "id": 41,
      "article_id": 94,
      "ad_content": "The delivery was rescheduled following a repeat review.",
      "start_date": "2022-07-06 14:19:05",
      "end_date": "2020-06-21 13:14:31"
    },
    {
      "id": 42,
      "article_id": 29,
      "ad_content": "The reviewer reported a standard issue; the delivery was delayed.",
      "start_date": "2023-05-26 13:01:16",
      "end_date": "2020-06-25 09:28:18"
    },
    {
      "id": 43,
      "article_id": 28,
      "ad_content": "No response from support, so the booking was replaced.",
      "start_date": "2023-07-27 14:57:26",
      "end_date": "2022-07-16 11:39:21"
    },
    {
      "id": 44,
      "article_id": 86,
      "ad_content": "The reviewer asked for a change and the account was escalated.",
      "start_date": "2021-10-02 07:11:52",
      "end_date": "2021-04-26 09:58:39"
    },
    {
      "id": 45,
      "article_id": 80,
      "ad_content": "Flagged as unusual. The supplier processed the appointment.",
      "start_date": "2022-04-16 10:00:31",
      "end_date": "2023-04-04 19:20:03"
    },
    {
      "id": 46,
      "article_id": 2,
      "ad_content": "A duplicate record was rejected the same day.",
      "start_date": "2023-01-14 09:34:54",
      "end_date": "2023-02-10 14:26:15"
    },
    {
      "id": 47,
      "article_id": 91,
      "ad_content": "The session was reviewed following an incomplete review.",
      "start_date": "2020-05-13 15:25:55",
      "end_date": "2020-01-13 11:27:51"
    },
    {
      "id": 48,
      "article_id": 41,
      "ad_content": "The claim was cancelled after an incomplete check.",
      "start_date": "2022-03-06 16:48:51",
      "end_date": "2023-04-22 08:45:21"
    },
    {
      "id": 49,
      "article_id": 94,
      "ad_content": "A duplicate follow-up: the session was replaced.",
      "start_date": "2021-05-09 10:44:14",
      "end_date": "2022-07-08 12:56:00"
    },
    {
      "id": 50,
      "article_id": 17,
      "ad_content": "No response from the courier, so the invoice was processed.",
      "start_date": "2021-07-30 12:57:10",
      "end_date": "2020-10-23 09:34:50"
    },
    {
      "id": 51,
      "article_id": 45,
      "ad_content": "No response from support, so the booking was replaced.",
      "start_date": "2020-04-18 10:41:34",
      "end_date": "2020-03-03 05:23:32"
    },
    {
      "id": 52,
      "article_id": 68,
      "ad_content": "No response from the supplier, so the appointment was resolved.",
      "start_date": "2021-03-13 10:18:17",
      "end_date": "2020-04-01 14:05:30"
    },
    {
      "id": 53,
      "article_id": 1,
      "ad_content": "The account owner confirmed the details and the invoice was escalated.",
      "start_date": "2022-11-25 14:25:33",
      "end_date": "2020-10-18 10:02:44"
    },
    {
      "id": 54,
      "article_id": 34,
      "ad_content": "The delivery was reviewed — partial case, no further action.",
      "start_date": "2022-05-04 16:25:36",
      "end_date": "2020-01-13 13:39:17"
    },
    {
      "id": 55,
      "article_id": 86,
      "ad_content": "The courier asked for a change and the invoice was delayed.",
      "start_date": "2020-12-23 09:19:14",
      "end_date": "2023-05-16 09:07:44"
    },
    {
      "id": 56,
      "article_id": 39,
      "ad_content": "The reviewer confirmed the details and the account was cancelled.",
      "start_date": "2021-02-10 10:34:54",
      "end_date": "2020-06-02 09:35:03"
    },
    {
      "id": 57,
      "article_id": 25,
      "ad_content": "The supplier reported a standard issue; the refund was cancelled.",
      "start_date": "2022-02-25 20:35:17",
      "end_date": "2020-09-12 11:59:50"
    },
    {
      "id": 58,
      "article_id": 5,
      "ad_content": "No response from the team, so the document was approved.",
      "start_date": "2020-09-05 17:21:53",
      "end_date": "2022-09-08 13:19:23"
    },
    {
      "id": 59,
      "article_id": 85,
      "ad_content": "The ticket was completed following an automatic review.",
      "start_date": "2020-03-18 14:29:04",
      "end_date": "2022-07-15 11:01:10"
    },
    {
      "id": 60,
      "article_id": 32,
      "ad_content": "The ticket was reviewed after a duplicate check.",
      "start_date": "2020-01-23 11:34:29",
      "end_date": "2023-07-22 15:10:56"
    },
    {
      "id": 61,
      "article_id": 62,
      "ad_content": "No response from the courier, so the record was escalated.",
      "start_date": "2020-05-11 09:06:32",
      "end_date": "2020-11-11 11:34:34"
    },
    {
      "id": 62,
      "article_id": 25,
      "ad_content": "Flagged as late. The team refunded the session.",
      "start_date": "2020-11-18 11:58:55",
      "end_date": "2023-07-02 16:02:43"
    },
    {
      "id": 63,
      "article_id": 34,
      "ad_content": "The document was processed following a standard review.",
      "start_date": "2022-04-01 12:06:34",
      "end_date": "2023-10-27 18:36:21"
    },
    {
      "id": 64,
      "article_id": 79,
      "ad_content": "The supplier asked for a change and the ticket was rejected.",
      "start_date": "2021-03-02 14:07:58",
      "end_date": "2020-06-29 15:07:10"
    },
    {
      "id": 65,
      "article_id": 10,
      "ad_content": null,
      "start_date": "2020-03-19 14:41:19",
      "end_date": "2020-09-23 16:26:38"
    },
    {
      "id": 66,
      "article_id": 26,
      "ad_content": null,
      "start_date": "2023-06-20 15:17:30",
      "end_date": "2021-01-24 19:24:01"
    },
    {
      "id": 67,
      "article_id": 35,
      "ad_content": "No response from the customer, so the shipment was reopened.",
      "start_date": "2021-08-14 11:51:13",
      "end_date": "2023-09-18 17:57:41"
    },
    {
      "id": 68,
      "article_id": 30,
      "ad_content": "Flagged as duplicate. The reviewer updated the account.",
      "start_date": "2020-01-26 14:05:51",
      "end_date": "2022-02-23 16:09:52"
    },
    {
      "id": 69,
      "article_id": 56,
      "ad_content": "An automatic follow-up: the ticket was rejected.",
      "start_date": "2021-04-05 11:09:59",
      "end_date": "2022-03-11 10:58:07"
    },
    {
      "id": 70,
      "article_id": 93,
      "ad_content": "The courier confirmed the details and the invoice was rejected.",
      "start_date": "2020-07-06 09:34:11",
      "end_date": "2020-10-10 12:30:30"
    },
    {
      "id": 71,
      "article_id": 43,
      "ad_content": "The report was rejected — repeat case, no further action.",
      "start_date": "2020-05-20 09:23:04",
      "end_date": "2021-07-27 11:34:12"
    },
    {
      "id": 72,
      "article_id": 31,
      "ad_content": "Flagged as partial. The supplier closed the session.",
      "start_date": "2023-07-26 17:11:03",
      "end_date": "2020-04-26 12:44:15"
    },
    {
      "id": 73,
      "article_id": 4,
      "ad_content": "The supplier confirmed the details and the refund was closed.",
      "start_date": "2020-11-16 12:35:23",
      "end_date": "2022-07-06 14:36:05"
    },
    {
      "id": 74,
      "article_id": 54,
      "ad_content": "The delivery was updated following a minor review.",
      "start_date": "2020-03-06 08:30:37",
      "end_date": "2022-03-18 15:17:50"
    },
    {
      "id": 75,
      "article_id": 90,
      "ad_content": "Flagged as routine. Support closed the appointment.",
      "start_date": "2022-08-26 08:43:37",
      "end_date": "2023-08-20 11:55:23"
    },
    {
      "id": 76,
      "article_id": 71,
      "ad_content": "Support reported an urgent issue; the session was escalated.",
      "start_date": "2021-07-28 14:01:17",
      "end_date": "2021-10-19 12:59:33"
    },
    {
      "id": 77,
      "article_id": 62,
      "ad_content": "Flagged as automatic. The reviewer approved the delivery.",
      "start_date": "2021-06-24 09:51:03",
      "end_date": "2022-05-20 19:41:37"
    },
    {
      "id": 78,
      "article_id": 8,
      "ad_content": "A manual follow-up: the invoice was completed.",
      "start_date": "2021-09-01 09:45:34",
      "end_date": "2023-07-14 18:41:58"
    },
    {
      "id": 79,
      "article_id": 79,
      "ad_content": "The appointment was updated after a partial check.",
      "start_date": "2020-02-04 14:32:03",
      "end_date": "2022-11-14 08:41:00"
    },
    {
      "id": 80,
      "article_id": 93,
      "ad_content": "The courier confirmed the details and the claim was updated.",
      "start_date": "2022-09-22 13:26:16",
      "end_date": "2023-09-01 13:37:43"
    },
    {
      "id": 81,
      "article_id": 77,
      "ad_content": "The account was rejected after a standard check.",
      "start_date": "2022-12-24 16:54:50",
      "end_date": "2023-09-27 15:11:44"
    },
    {
      "id": 82,
      "article_id": 64,
      "ad_content": "The ticket was rescheduled following a minor review.",
      "start_date": "2022-07-23 17:49:44",
      "end_date": "2023-10-01 09:13:58"
    },
    {
      "id": 83,
      "article_id": 50,
      "ad_content": "The delivery was rescheduled — late case, no further action.",
      "start_date": "2023-05-16 15:48:26",
      "end_date": "2023-07-07 16:29:46"
    },
    {
      "id": 84,
      "article_id": 73,
      "ad_content": "The ticket was rescheduled — partial case, no further action.",
      "start_date": "2021-08-26 14:19:46",
      "end_date": "2022-10-10 16:30:03"
    },
    {
      "id": 85,
      "article_id": 17,
      "ad_content": "The payment was resolved — standard case, no further action.",
      "start_date": "2020-08-23 11:32:06",
      "end_date": "2021-12-18 14:35:29"
    },
    {
      "id": 86,
      "article_id": 5,
      "ad_content": null,
      "start_date": "2022-07-05 11:58:35",
      "end_date": "2020-06-02 15:45:00"
    },
    {
      "id": 87,
      "article_id": 3,
      "ad_content": "A late session was reviewed the same day.",
      "start_date": "2021-10-14 15:14:19",
      "end_date": "2020-11-09 18:10:15"
    },
    {
      "id": 88,
      "article_id": 63,
      "ad_content": "No response from the team, so the appointment was completed.",
      "start_date": "2022-07-27 11:28:32",
      "end_date": "2020-06-01 19:49:36"
    },
    {
      "id": 89,
      "article_id": 2,
      "ad_content": "A minor transfer was rescheduled the same day.",
      "start_date": "2021-04-12 08:55:53",
      "end_date": "2020-10-05 16:03:30"
    },
    {
      "id": 90,
      "article_id": 6,
      "ad_content": "Flagged as minor. Support reviewed the request.",
      "start_date": "2020-01-16 06:52:32",
      "end_date": "2023-04-09 13:23:50"
    },
    {
      "id": 91,
      "article_id": 83,
      "ad_content": "The report was rejected following an unusual review.",
      "start_date": "2022-08-07 21:46:51",
      "end_date": "2021-04-29 14:08:12"
    },
    {
      "id": 92,
      "article_id": 90,
      "ad_content": "The shipment was resolved after a late check.",
      "start_date": "2022-05-22 11:17:44",
      "end_date": "2022-04-20 12:29:35"
    },
    {
      "id": 93,
      "article_id": 17,
      "ad_content": "The account was escalated after a standard check.",
      "start_date": "2022-05-28 16:36:08",
      "end_date": "2023-06-07 10:52:31"
    },
    {
      "id": 94,
      "article_id": 90,
      "ad_content": "Support confirmed the details and the refund was reviewed.",
      "start_date": "2023-08-16 10:38:35",
      "end_date": "2021-05-10 11:58:13"
    },
    {
      "id": 95,
      "article_id": 95,
      "ad_content": "A minor invoice was reviewed the same day.",
      "start_date": "2020-09-17 11:07:08",
      "end_date": "2021-11-26 12:19:01"
    },
    {
      "id": 96,
      "article_id": 75,
      "ad_content": "The delivery was completed — late case, no further action.",
      "start_date": "2020-03-15 10:11:51",
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