{ "leads": [ { "id": 1, "first_name": "Fatima", "last_name": "Ruiz", "email": "fatima.ruiz@example.com", "status": "new", "created_at": "2023-03-03 18:56:17" }, { "id": 2, "first_name": "Paula", "last_name": "Pereira", "email": "paula.pereira@example.org", "status": "contacted", "created_at": "2023-10-17 11:58:30" }, { "id": 3, "first_name": "Jonas", "last_name": "Tanaka", "email": "jonas.tanaka@example.net", "status": "contacted", "created_at": "2023-02-18 13:36:12" }, { "id": 4, "first_name": "Ruby", "last_name": "Tanaka", "email": "ruby.tanaka@example.com", "status": "new", "created_at": "2023-11-20 09:44:31" }, { "id": 5, "first_name": "Rosa", "last_name": "Almeida", "email": "rosa.almeida@example.com", "status": "contacted", "created_at": "2023-07-20 18:30:02" }, { "id": 6, "first_name": "Tomas", "last_name": "Clark", "email": "tomas.clark@example.org", "status": "unqualified", "created_at": "2023-04-15 14:31:14" }, { "id": 7, "first_name": "Maya", "last_name": "Jensen", "email": "maya.jensen@example.com", "status": "contacted", "created_at": "2023-01-03 02:36:40" }, { "id": 8, "first_name": "Chloe", "last_name": "Jensen", "email": "chloe.jensen@example.com", "status": "contacted", "created_at": "2023-11-20 18:46:11" }, { "id": 9, "first_name": "Victor", "last_name": "Jansen", "email": "victor.jansen@example.com", "status": "new", "created_at": "2023-10-01 15:59:19" }, { "id": 10, "first_name": "Mila", "last_name": "Wright", "email": "mila.wright@example.net", "status": "qualified", "created_at": "2023-04-07 22:37:19" }, { "id": 11, "first_name": "Marco", "last_name": "Davis", "email": "marco.davis@example.org", "status": "contacted", "created_at": "2023-09-04 12:51:26" }, { "id": 12, "first_name": "Marco", "last_name": "Davis", "email": "marco.davis@example.com", "status": "qualified", "created_at": "2023-06-07 19:58:53" }, { "id": 13, "first_name": "Elena", "last_name": "Moreau", "email": "elena.moreau@example.com", "status": "unqualified", "created_at": "2023-05-20 15:48:36" }, { "id": 14, "first_name": "Yusuf", "last_name": "Sousa", "email": "yusuf.sousa@example.com", "status": "contacted", "created_at": "2023-03-01 18:13:55" }, { "id": 15, "first_name": "Ines", "last_name": "Adams", "email": "ines.adams@example.net", "status": "new", "created_at": "2023-05-03 12:12:13" }, { "id": 16, "first_name": "Leo", "last_name": "Nakamura", "email": "leo.nakamura@example.org", "status": "contacted", "created_at": "2023-11-17 19:16:09" }, { "id": 17, "first_name": "Alice", "last_name": "Costa", "email": "alice.costa@example.net", "status": "unqualified", "created_at": "2023-09-10 17:40:25" }, { "id": 18, "first_name": "Emma", "last_name": "Wang", "email": "emma.wang@example.com", "status": "unqualified", "created_at": "2023-05-17 13:27:09" }, { "id": 19, "first_name": "Theo", "last_name": "Fischer", "email": "theo.fischer@example.com", "status": "qualified", "created_at": "2023-06-06 09:52:24" }, { "id": 20, "first_name": "Oscar", "last_name": "Reyes", "email": "oscar.reyes@example.com", "status": "contacted", "created_at": "2023-01-04 20:54:15" }, { "id": 21, "first_name": "Jonas", "last_name": "Khan", "email": "jonas.khan@example.org", "status": "qualified", "created_at": "2023-09-29 16:35:50" }, { "id": 22, "first_name": "Sam", "last_name": "Cruz", "email": "sam.cruz@example.net", "status": "unqualified", "created_at": "2023-08-13 19:03:47" }, { "id": 23, "first_name": "Lena", "last_name": "Novak", "email": "lena.novak@example.net", "status": "contacted", "created_at": "2023-06-14 21:00:05" }, { "id": 24, "first_name": "Isaac", "last_name": "Kaya", "email": "isaac.kaya@example.net", "status": "qualified", "created_at": "2023-11-29 22:15:43" }, { "id": 25, "first_name": "Mei", "last_name": "Vargas", "email": "mei.vargas@example.com", "status": "qualified", "created_at": "2023-12-23 16:44:26" }, { "id": 26, "first_name": "Tariq", "last_name": "Hughes", "email": "tariq.hughes@example.org", "status": "unqualified", "created_at": "2023-09-01 08:26:45" }, { "id": 27, "first_name": "Mila", "last_name": "Hughes", "email": "mila.hughes@example.org", "status": "contacted", "created_at": "2023-08-22 14:24:48" }, { "id": 28, "first_name": "Ethan", "last_name": "Hansen", "email": "ethan.hansen@example.org", "status": "new", "created_at": "2023-12-01 18:30:29" }, { "id": 29, "first_name": "Marco", "last_name": "Jansen", "email": "marco.jansen@example.com", "status": "unqualified", "created_at": "2023-08-25 14:42:43" }, { "id": 30, "first_name": "Rosa", "last_name": "Costa", "email": "rosa.costa@example.org", "status": "unqualified", "created_at": "2023-03-15 10:57:40" }, { "id": 31, "first_name": "Hannah", "last_name": "Silva", "email": "hannah.silva@example.net", "status": "new", "created_at": "2023-08-12 09:07:38" }, { "id": 32, "first_name": "Tariq", "last_name": "Patel", "email": "tariq.patel@example.org", "status": "contacted", "created_at": "2023-05-26 14:20:29" }, { "id": 33, "first_name": "Mei", "last_name": "Chen", "email": "mei.chen@example.net", "status": "qualified", "created_at": "2023-02-19 09:32:46" }, { "id": 34, "first_name": "Mila", "last_name": "Castro", "email": "mila.castro@example.com", "status": "contacted", "created_at": "2023-10-04 12:59:16" }, { "id": 35, "first_name": "Liam", "last_name": "Ali", "email": "liam.ali@example.org", "status": "new", "created_at": "2023-08-19 18:40:32" }, { "id": 36, "first_name": "Leo", "last_name": "Singh", "email": "leo.singh@example.com", "status": "new", "created_at": "2023-08-22 21:32:03" }, { "id": 37, "first_name": "Priya", "last_name": "Jansen", "email": "priya.jansen@example.org", "status": "new", "created_at": "2023-11-24 17:15:37" }, { "id": 38, "first_name": "Leo", "last_name": "Meyer", "email": "leo.meyer@example.net", "status": "contacted", "created_at": "2023-10-10 10:58:36" }, { "id": 39, "first_name": "Pedro", "last_name": "Hansen", "email": "pedro.hansen@example.net", "status": "qualified", "created_at": "2023-05-29 08:22:47" }, { "id": 40, "first_name": "Lucas", "last_name": "Tanaka", "email": "lucas.tanaka@example.org", "status": "contacted", "created_at": "2023-07-18 21:19:14" }, { "id": 41, "first_name": "Marco", "last_name": "Chen", "email": "marco.chen@example.net", "status": "qualified", "created_at": "2023-09-22 10:58:21" }, { "id": 42, "first_name": "Oscar", "last_name": "Ruiz", "email": "oscar.ruiz@example.org", "status": "contacted", "created_at": "2023-06-07 08:32:14" }, { "id": 43, "first_name": "Mei", "last_name": "Silva", "email": "mei.silva@example.net", "status": "new", "created_at": "2023-07-06 17:52:47" }, { "id": 44, "first_name": "James", "last_name": "Vargas", "email": "james.vargas@example.com", "status": "new", "created_at": "2023-09-24 13:59:44" }, { "id": 45, "first_name": "Laura", "last_name": "Garcia", "email": "laura.garcia@example.org", "status": "contacted", "created_at": "2023-12-24 07:22:07" }, { "id": 46, "first_name": "Anna", "last_name": "Johnson", "email": "anna.johnson@example.org", "status": "new", "created_at": "2023-12-16 11:54:48" }, { "id": 47, "first_name": "Mia", "last_name": "Patel", "email": "mia.patel@example.net", "status": "new", "created_at": "2023-05-02 20:12:59" }, { "id": 48, "first_name": "Mei", "last_name": "Kaya", "email": "mei.kaya@example.net", "status": "new", "created_at": "2023-11-07 17:27:29" }, { "id": 49, "first_name": "Grace", "last_name": "Jensen", "email": "grace.jensen@example.com", "status": "qualified", "created_at": "2023-12-18 14:25:59" }, { "id": 50, "first_name": "Hannah", "last_name": "Bauer", "email": "hannah.bauer@example.net", "status": "qualified", "created_at": "2023-04-29 11:49:38" }, { "id": 51, "first_name": "Maja", "last_name": "Wagner", "email": "maja.wagner@example.net", "status": "unqualified", "created_at": "2023-10-06 12:24:11" }, { "id": 52, "first_name": "Tariq", "last_name": "Lee", "email": "tariq.lee@example.org", "status": "contacted", "created_at": "2023-02-07 08:24:09" }, { "id": 53, "first_name": "Ruby", "last_name": "Young", "email": "ruby.young@example.com", "status": "unqualified", "created_at": "2023-05-11 20:45:52" }, { "id": 54, "first_name": "Deniz", "last_name": "Martin", "email": "deniz.martin@example.net", "status": "contacted", "created_at": "2023-04-09 23:46:30" }, { "id": 55, "first_name": "Fatima", "last_name": "Oliveira", "email": "fatima.oliveira@example.org", "status": "qualified", "created_at": "2023-08-11 10:22:48" }, { "id": 56, "first_name": "Lena", "last_name": "Oliveira", "email": "lena.oliveira@example.net", "status": "unqualified", "created_at": "2023-09-19 17:53:13" }, { "id": 57, "first_name": "Uma", "last_name": "Miller", "email": "uma.miller@example.com", "status": "new", "created_at": "2023-03-30 12:34:07" }, { "id": 58, "first_name": "Elena", "last_name": "Moreau", "email": "elena.moreau@example.org", "status": "unqualified", "created_at": "2023-08-11 20:23:25" }, { "id": 59, "first_name": "Yusuf", "last_name": "Brown", "email": "yusuf.brown@example.net", "status": "unqualified", "created_at": "2023-03-07 01:19:29" }, { "id": 60, "first_name": "Mei", "last_name": "Chen", "email": "mei.chen@example.org", "status": "unqualified", "created_at": "2023-10-21 08:02:59" }, { "id": 61, "first_name": "Anna", "last_name": "Miller", "email": "anna.miller@example.net", "status": "contacted", "created_at": "2023-04-22 17:44:53" }, { "id": 62, "first_name": "Liam", "last_name": "Hassan", "email": "liam.hassan@example.net", "status": "new", "created_at": "2023-09-29 13:17:33" }, { "id": 63, "first_name": "Zara", "last_name": "Wang", "email": "zara.wang@example.com", "status": "new", "created_at": "2023-04-11 17:00:41" }, { "id": 64, "first_name": "Isaac", "last_name": "Lopez", "email": "isaac.lopez@example.org", "status": "new", "created_at": "2023-11-21 10:17:01" }, { "id": 65, "first_name": "Alice", "last_name": "Garcia", "email": "alice.garcia@example.net", "status": "contacted", "created_at": "2023-11-01 18:30:34" }, { "id": 66, "first_name": "Julia", "last_name": "Oliveira", "email": "julia.oliveira@example.com", "status": "qualified", "created_at": "2023-08-05 14:35:50" }, { "id": 67, "first_name": "Chen", "last_name": "Bennett", "email": "chen.bennett@example.org", "status": "new", "created_at": "2023-08-09 08:02:25" }, { "id": 68, "first_name": "Ben", "last_name": "Adams", "email": "ben.adams@example.org", "status": "qualified", "created_at": "2023-05-15 11:50:55" }, { "id": 69, "first_name": "Jonas", "last_name": "Pereira", "email": "jonas.pereira@example.net", "status": "unqualified", "created_at": "2023-11-19 17:42:34" }, { "id": 70, "first_name": "Carla", "last_name": "Wilson", "email": "carla.wilson@example.com", "status": "contacted", "created_at": "2023-11-08 10:07:40" }, { "id": 71, "first_name": "Ana", "last_name": "Bennett", "email": "ana.bennett@example.com", "status": "contacted", "created_at": "2023-04-04 20:37:17" }, { "id": 72, "first_name": "Elif", "last_name": "Costa", "email": "elif.costa@example.net", "status": "contacted", "created_at": "2023-10-07 18:22:39" }, { "id": 73, "first_name": "Carla", "last_name": "Torres", "email": "carla.torres@example.net", "status": "unqualified", "created_at": "2023-11-30 21:51:41" }, { "id": 74, "first_name": "Mei", "last_name": "Diaz", "email": "mei.diaz@example.net", "status": "qualified", "created_at": "2023-02-13 18:46:32" }, { "id": 75, "first_name": "Carla", "last_name": "Young", "email": "carla.young@example.org", "status": "qualified", "created_at": "2023-06-29 06:31:51" }, { "id": 76, "first_name": "Tariq", "last_name": "Shah", "email": "tariq.shah@example.net", "status": "new", "created_at": "2023-03-14 16:50:21" }, { "id": 77, "first_name": "Lucas", "last_name": "Pereira", "email": "lucas.pereira@example.net", "status": "qualified", "created_at": "2023-10-06 22:42:50" }, { "id": 78, "first_name": "Sofia", "last_name": "Dubois", "email": "sofia.dubois@example.org", "status": "unqualified", "created_at": "2023-09-18 16:40:25" }, { "id": 79, "first_name": "Yara", "last_name": "Johnson", "email": "yara.johnson@example.net", "status": "unqualified", "created_at": "2023-08-17 12:27:56" }, { "id": 80, "first_name": "Marco", "last_name": "Novak", "email": "marco.novak@example.net", "status": "new", "created_at": "2023-09-16 22:12:44" }, { "id": 81, "first_name": "Hannah", "last_name": "Torres", "email": "hannah.torres@example.org", "status": "unqualified", "created_at": "2023-07-10 18:28:20" }, { "id": 82, "first_name": "Leo", "last_name": "Nakamura", "email": "leo.nakamura@example.org", "status": "new", "created_at": "2023-08-03 21:00:03" }, { "id": 83, "first_name": "Grace", "last_name": "Ibrahim", "email": "grace.ibrahim@example.com", "status": "new", "created_at": "2023-06-04 11:14:00" }, { "id": 84, "first_name": "Jade", "last_name": "Carter", "email": "jade.carter@example.org", "status": "qualified", "created_at": "2023-07-06 16:51:57" }, { "id": 85, "first_name": "Liam", "last_name": "Lopez", "email": "liam.lopez@example.org", "status": "unqualified", "created_at": "2023-01-12 14:18:42" }, { "id": 86, "first_name": "Ben", "last_name": "Hoffmann", "email": "ben.hoffmann@example.com", "status": "contacted", "created_at": "2023-02-13 07:25:25" }, { "id": 87, "first_name": "Jonas", "last_name": "Larsen", "email": "jonas.larsen@example.net", "status": "contacted", "created_at": "2023-02-12 16:59:11" }, { "id": 88, "first_name": "Victor", "last_name": "Johnson", "email": "victor.johnson@example.org", "status": "unqualified", "created_at": "2023-07-13 20:31:11" }, { "id": 89, "first_name": "Anna", "last_name": "Gomez", "email": "anna.gomez@example.com", "status": "qualified", "created_at": "2023-02-26 11:29:10" }, { "id": 90, "first_name": "Jonas", "last_name": "Cruz", "email": "jonas.cruz@example.net", "status": "unqualified", "created_at": "2023-07-10 15:33:30" }, { "id": 91, "first_name": "Fatima", "last_name": "Sousa", "email": "fatima.sousa@example.com", "status": "unqualified", "created_at": "2023-02-08 19:01:34" }, { "id": 92, "first_name": "Maya", "last_name": "Kowalski", "email": "maya.kowalski@example.net", "status": "qualified", "created_at": "2023-09-18 12:32:44" }, { "id": 93, "first_name": "Anna", "last_name": "Vargas", "email": "anna.vargas@example.com", "status": "unqualified", "created_at": "2023-05-26 18:24:33" }, { "id": 94, "first_name": "Andre", "last_name": "Klein", "email": "andre.klein@example.com", "status": "new", "created_at": "2023-09-27 18:43:05" }, { "id": 95, "first_name": "Leo", "last_name": "Young", "email": "leo.young@example.org", "status": "unqualified", "created_at": "2023-04-11 19:18:31" }, { "id": 96, "first_name": "Wei", "last_name": "Ruiz", "email": "wei.ruiz@example.com", "status": "contacted", "created_at": "2023-09-28 15:54:44" }, { "id": 97, "first_name": "Elena", "last_name": "Sato", "email": "elena.sato@example.org", "status": "contacted", "created_at": "2023-04-05 17:16:36" }, { "id": 98, "first_name": "Ravi", "last_name": "Bauer", "email": "ravi.bauer@example.net", "status": "unqualified", "created_at": "2023-01-09 14:36:13" }, { "id": 99, "first_name": "Alice", "last_name": "Gomez", "email": "alice.gomez@example.org", "status": "qualified", "created_at": "2023-03-03 10:18:21" }, { "id": 100, "first_name": "Ivan", "last_name": "Flores", "email": "ivan.flores@example.com", "status": "qualified", "created_at": "2023-04-17 19:33:28" }, { "id": 101, "first_name": "Jonas", "last_name": "Dubois", "email": "jonas.dubois@example.org", "status": "qualified", "created_at": "2023-07-24 12:02:55" }, { "id": 102, "first_name": "Rosa", "last_name": "Adams", "email": "rosa.adams@example.com", "status": "new", "created_at": "2023-11-19 11:15:15" }, { "id": 103, "first_name": "Zoe", "last_name": "Cruz", "email": "zoe.cruz@example.com", "status": "new", "created_at": "2023-08-07 14:51:38" }, { "id": 104, "first_name": "Elena", "last_name": "Schneider", "email": "elena.schneider@example.com", "status": "new", "created_at": "2023-08-15 20:24:24" }, { "id": 105, "first_name": "Hugo", "last_name": "Becker", "email": "hugo.becker@example.com", "status": "qualified", "created_at": "2023-04-30 18:32:54" }, { "id": 106, "first_name": "Liam", "last_name": "Baker", "email": "liam.baker@example.net", "status": "qualified", "created_at": "2023-06-30 15:18:43" }, { "id": 107, "first_name": "Fatima", "last_name": "Weber", "email": "fatima.weber@example.net", "status": "contacted", "created_at": "2023-06-22 11:41:14" }, { "id": 108, "first_name": "Maya", "last_name": "Johnson", "email": "maya.johnson@example.com", "status": "qualified", "created_at": "2023-05-11 18:48:49" }, { "id": 109, "first_name": "Yara", "last_name": "Tanaka", "email": "yara.tanaka@example.com", "status": "new", "created_at": "2023-11-07 08:45:38" }, { "id": 110, "first_name": "Ivan", "last_name": "Carter", "email": "ivan.carter@example.com", "status": "contacted", "created_at": "2023-01-25 07:33:04" }, { "id": 111, "first_name": "Hannah", "last_name": "Evans", "email": "hannah.evans@example.org", "status": "new", "created_at": "2023-09-01 10:18:22" }, { "id": 112, "first_name": "Grace", "last_name": "Gomez", "email": "grace.gomez@example.org", "status": "contacted", "created_at": "2023-07-07 13:20:14" }, { "id": 113, "first_name": "Felix", "last_name": "Ali", "email": "felix.ali@example.net", "status": "new", "created_at": "2023-05-14 12:28:13" }, { "id": 114, "first_name": "Carla", "last_name": "Hughes", "email": "carla.hughes@example.com", "status": "qualified", "created_at": "2023-08-05 18:18:29" }, { "id": 115, "first_name": "Fatima", "last_name": "Johnson", "email": "fatima.johnson@example.com", "status": "contacted", "created_at": "2023-04-05 14:59:07" }, { "id": 116, "first_name": "Rosa", "last_name": "Smith", "email": "rosa.smith@example.com", "status": "qualified", "created_at": "2023-08-15 15:40:00" }, { "id": 117, "first_name": "Paula", "last_name": "Lopez", "email": "paula.lopez@example.org", "status": "unqualified", "created_at": "2023-07-30 16:31:41" }, { "id": 118, "first_name": "Ethan", "last_name": "Bennett", "email": "ethan.bennett@example.org", "status": "unqualified", "created_at": "2023-11-08 07:42:39" }, { "id": 119, "first_name": "Rafael", "last_name": "Fischer", "email": "rafael.fischer@example.net", "status": "new", "created_at": "2023-09-23 15:02:24" }, { "id": 120, "first_name": "Sven", "last_name": "Novak", "email": "sven.novak@example.com", "status": "unqualified", "created_at": "2023-02-27 05:53:27" }, { "id": 121, "first_name": "Olivia", "last_name": "Hansen", "email": "olivia.hansen@example.com", "status": "contacted", "created_at": "2023-02-21 20:13:19" }, { "id": 122, "first_name": "Emma", "last_name": "Hoffmann", "email": "emma.hoffmann@example.org", "status": "new", "created_at": "2023-04-18 16:31:09" }, { "id": 123, "first_name": "Lina", "last_name": "Brown", "email": 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"activity_type": "call", "lead_id": 127, "activity_date": "2023-10-11 16:08:16", "outcome": "not interested", "duration_minutes": 36 }, { "id": 175, "activity_type": "call", "lead_id": 83, "activity_date": "2023-03-25 16:58:08", "outcome": "not interested", "duration_minutes": 76 }, { "id": 176, "activity_type": "email", "lead_id": 65, "activity_date": "2023-02-27 13:04:00", "outcome": "not interested", "duration_minutes": 67 }, { "id": 177, "activity_type": "email", "lead_id": 179, "activity_date": "2023-08-09 11:27:47", "outcome": "follow-up needed", "duration_minutes": 53 }, { "id": 178, "activity_type": "email", "lead_id": 80, "activity_date": "2023-03-02 11:26:12", "outcome": "successful", "duration_minutes": 90 }, { "id": 179, "activity_type": "email", "lead_id": 184, "activity_date": "2023-02-12 11:25:48", "outcome": "follow-up needed", "duration_minutes": 66 }, { "id": 180, "activity_type": "email", "lead_id": 50, "activity_date": "2023-11-12 09:29:01", "outcome": "successful", "duration_minutes": 54 }, { "id": 181, "activity_type": "email", "lead_id": 45, "activity_date": "2023-01-03 09:03:53", "outcome": "successful", "duration_minutes": 47 }, { "id": 182, "activity_type": "meeting", "lead_id": 143, "activity_date": "2023-04-26 14:18:23", "outcome": "follow-up needed", "duration_minutes": 54 }, { "id": 183, "activity_type": "call", "lead_id": 157, "activity_date": "2023-11-29 16:19:07", "outcome": "successful", "duration_minutes": 63 }, { "id": 184, "activity_type": "call", "lead_id": 53, "activity_date": "2023-09-21 13:04:08", "outcome": "not interested", "duration_minutes": 55 }, { "id": 185, "activity_type": "call", "lead_id": 10, "activity_date": "2023-03-16 14:19:36", "outcome": "follow-up needed", "duration_minutes": 75 }, { "id": 186, "activity_type": "call", "lead_id": 47, "activity_date": "2023-12-10 12:53:42", "outcome": "successful", "duration_minutes": 56 }, { "id": 187, "activity_type": "meeting", "lead_id": 76, "activity_date": "2023-05-27 18:47:31", "outcome": "successful", "duration_minutes": 28 }, { "id": 188, "activity_type": "email", "lead_id": 33, "activity_date": "2023-05-29 16:48:23", "outcome": "follow-up needed", "duration_minutes": 55 }, { "id": 189, "activity_type": "meeting", "lead_id": 90, "activity_date": "2023-12-25 17:43:55", "outcome": "successful", "duration_minutes": 50 }, { "id": 190, "activity_type": "call", "lead_id": 140, "activity_date": "2023-09-02 13:36:44", "outcome": "follow-up needed", "duration_minutes": 82 }, { "id": 191, "activity_type": "call", "lead_id": 76, "activity_date": "2023-02-28 07:45:48", "outcome": "successful", "duration_minutes": 74 }, { "id": 192, "activity_type": "call", "lead_id": 53, "activity_date": "2023-05-09 10:29:00", "outcome": "successful", "duration_minutes": 62 }, { "id": 193, "activity_type": "meeting", "lead_id": 13, "activity_date": "2023-08-01 10:50:24", "outcome": "not interested", "duration_minutes": 32 }, { "id": 194, "activity_type": "email", "lead_id": 155, "activity_date": "2023-06-17 20:01:56", "outcome": "successful", "duration_minutes": 50 }, { "id": 195, "activity_type": "meeting", "lead_id": 125, "activity_date": "2023-12-17 09:26:03", "outcome": "not interested", "duration_minutes": 62 }, { "id": 196, "activity_type": "email", "lead_id": 135, "activity_date": "2023-12-20 14:16:05", "outcome": "follow-up needed", "duration_minutes": 57 }, { "id": 197, "activity_type": "meeting", "lead_id": 186, "activity_date": "2023-07-27 13:33:29", "outcome": "successful", "duration_minutes": 62 }, { "id": 198, "activity_type": "email", "lead_id": 184, "activity_date": "2023-06-20 15:05:04", "outcome": "not interested", "duration_minutes": 66 }, { "id": 199, "activity_type": "meeting", "lead_id": 176, "activity_date": "2023-01-03 13:52:54", "outcome": "successful", "duration_minutes": 61 }, { "id": 200, "activity_type": "meeting", "lead_id": 123, "activity_date": "2023-10-27 07:15:45", "outcome": "successful", "duration_minutes": 64 }, { "id": 201, "activity_type": "email", "lead_id": 67, "activity_date": "2023-09-24 07:49:58", "outcome": "not interested", "duration_minutes": 55 }, { "id": 202, "activity_type": "call", "lead_id": 119, "activity_date": "2023-11-25 10:23:08", "outcome": "follow-up needed", "duration_minutes": 65 }, { "id": 203, "activity_type": "email", "lead_id": 59, "activity_date": "2023-06-09 10:20:38", "outcome": "successful", "duration_minutes": 89 }, { "id": 204, "activity_type": "call", "lead_id": 151, "activity_date": "2023-08-14 13:37:30", "outcome": "successful", "duration_minutes": 53 }, { "id": 205, "activity_type": "email", "lead_id": 49, "activity_date": "2023-03-28 12:32:28", "outcome": "follow-up needed", "duration_minutes": 67 }, { "id": 206, "activity_type": "email", "lead_id": 1, "activity_date": "2023-07-03 13:23:47", "outcome": "successful", "duration_minutes": 66 }, { "id": 207, "activity_type": "email", "lead_id": 147, "activity_date": "2023-04-30 17:58:42", "outcome": "follow-up 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"activity_date": "2023-03-03 05:55:29", "outcome": "follow-up needed", "duration_minutes": 62 }, { "id": 215, "activity_type": "meeting", "lead_id": 62, "activity_date": "2023-09-24 13:35:45", "outcome": "follow-up needed", "duration_minutes": 70 }, { "id": 216, "activity_type": "email", "lead_id": 118, "activity_date": "2023-04-10 14:42:59", "outcome": "not interested", "duration_minutes": 56 }, { "id": 217, "activity_type": "email", "lead_id": 167, "activity_date": "2023-01-05 15:57:41", "outcome": "follow-up needed", "duration_minutes": 55 }, { "id": 218, "activity_type": "email", "lead_id": 199, "activity_date": "2023-06-24 12:39:00", "outcome": "successful", "duration_minutes": 29 }, { "id": 219, "activity_type": "call", "lead_id": 65, "activity_date": "2023-06-02 14:48:15", "outcome": "not interested", "duration_minutes": 99 }, { "id": 220, "activity_type": "call", "lead_id": 97, "activity_date": "2023-03-31 11:19:12", "outcome": "follow-up needed", "duration_minutes": 65 }, { "id": 221, "activity_type": "email", "lead_id": 13, "activity_date": "2023-07-15 15:33:04", "outcome": "successful", "duration_minutes": 49 }, { "id": 222, "activity_type": "call", "lead_id": 11, "activity_date": "2023-04-21 09:57:13", "outcome": "successful", "duration_minutes": 65 }, { "id": 223, "activity_type": "meeting", "lead_id": 41, "activity_date": "2023-01-14 15:01:03", "outcome": "follow-up needed", "duration_minutes": 49 }, { "id": 224, "activity_type": "email", "lead_id": 177, "activity_date": "2023-12-11 13:46:54", "outcome": "not interested", "duration_minutes": 82 }, { "id": 225, "activity_type": "call", "lead_id": 23, "activity_date": "2023-06-24 15:59:39", "outcome": "successful", "duration_minutes": 66 }, { "id": 226, "activity_type": "meeting", "lead_id": 138, "activity_date": "2023-06-14 11:48:01", "outcome": "successful", "duration_minutes": 52 }, { "id": 227, "activity_type": "email", "lead_id": 79, "activity_date": "2023-07-22 13:57:03", "outcome": "not interested", "duration_minutes": 72 }, { "id": 228, "activity_type": "email", "lead_id": 4, "activity_date": "2023-11-26 16:32:29", "outcome": "follow-up needed", "duration_minutes": 95 }, { "id": 229, "activity_type": "email", "lead_id": 17, "activity_date": "2023-12-04 15:00:11", "outcome": "successful", "duration_minutes": 69 }, { "id": 230, "activity_type": "email", "lead_id": 131, "activity_date": "2023-08-26 16:28:08", "outcome": "follow-up needed", "duration_minutes": 42 }, { "id": 231, "activity_type": "email", "lead_id": 28, "activity_date": "2023-06-21 12:13:00", "outcome": "successful", "duration_minutes": 45 }, { "id": 232, "activity_type": "meeting", "lead_id": 153, "activity_date": "2023-05-16 11:28:44", "outcome": "follow-up needed", "duration_minutes": 29 }, { "id": 233, "activity_type": "email", "lead_id": 104, "activity_date": "2023-11-26 17:13:15", "outcome": "successful", "duration_minutes": 80 }, { "id": 234, "activity_type": "email", "lead_id": 75, "activity_date": "2023-07-18 09:14:00", "outcome": "not interested", "duration_minutes": 66 }, { "id": 235, "activity_type": "meeting", "lead_id": 90, "activity_date": "2023-03-28 13:47:05", "outcome": "follow-up needed", "duration_minutes": 67 }, { "id": 236, "activity_type": "meeting", "lead_id": 21, "activity_date": "2023-10-12 12:26:14", "outcome": "successful", "duration_minutes": 90 }, { "id": 237, "activity_type": "email", "lead_id": 170, "activity_date": "2023-04-17 10:20:08", "outcome": "successful", "duration_minutes": 81 }, { "id": 238, "activity_type": "call", "lead_id": 36, "activity_date": "2023-03-17 17:00:19", "outcome": "follow-up needed", "duration_minutes": 74 }, { "id": 239, "activity_type": "email", "lead_id": 148, "activity_date": "2023-07-27 17:24:58", "outcome": "successful", "duration_minutes": 31 }, { "id": 240, "activity_type": "webinar", "lead_id": 118, "activity_date": "2023-09-26 14:36:17", "outcome": "successful", "duration_minutes": 45 }, { "id": 241, "activity_type": "call", "lead_id": 126, "activity_date": "2023-01-15 06:32:52", "outcome": "not interested", "duration_minutes": 54 }, { "id": 242, "activity_type": "meeting", "lead_id": 29, "activity_date": "2023-01-14 12:11:16", "outcome": "successful", "duration_minutes": 29 }, { "id": 243, "activity_type": "email", "lead_id": 170, "activity_date": "2023-06-04 13:48:49", "outcome": "follow-up needed", "duration_minutes": 77 }, { "id": 244, "activity_type": "email", "lead_id": 42, "activity_date": "2023-06-07 18:52:14", "outcome": "successful", "duration_minutes": 47 }, { "id": 245, "activity_type": "email", "lead_id": 45, "activity_date": "2023-03-16 16:54:23", "outcome": "follow-up needed", "duration_minutes": 85 }, { "id": 246, "activity_type": "call", "lead_id": 160, "activity_date": "2023-08-27 17:26:54", "outcome": "follow-up needed", "duration_minutes": 58 }, { "id": 247, "activity_type": "email", "lead_id": 18, "activity_date": "2023-12-04 15:35:44", "outcome": "follow-up needed", "duration_minutes": 65 }, { "id": 248, "activity_type": "email", "lead_id": 181, "activity_date": "2023-05-05 15:49:06", "outcome": "follow-up needed", "duration_minutes": 47 }, { "id": 249, "activity_type": "email", "lead_id": 185, "activity_date": "2023-06-23 14:19:38", "outcome": "successful", "duration_minutes": 60 }, { "id": 250, "activity_type": "email", "lead_id": 91, "activity_date": "2023-01-17 14:59:09", "outcome": "successful", "duration_minutes": 101 } ], "interactions": [ { "id": 1, "lead_id": 173, "feedback": "The shipment was delayed following an unusual review.", "sentiment": "negative", "interaction_date": "2023-07-13 13:35:14" }, { "id": 2, "lead_id": 176, "feedback": "The ticket was closed after a standard check.", "sentiment": "positive", "interaction_date": "2023-10-31 20:54:57" }, { "id": 3, "lead_id": 70, "feedback": "No response from the customer, so the invoice was delayed.", "sentiment": "positive", "interaction_date": "2023-01-11 13:14:23" }, { "id": 4, "lead_id": 10, "feedback": "A standard follow-up: the invoice was reviewed.", "sentiment": "positive", "interaction_date": "2023-05-25 21:57:42" }, { "id": 5, "lead_id": 45, "feedback": "Support asked for a change and the refund was reopened.", "sentiment": "neutral", "interaction_date": "2023-01-18 19:52:10" }, { "id": 6, "lead_id": 176, "feedback": "No response from support, so the record was rejected.", "sentiment": "positive", "interaction_date": "2023-06-05 16:15:18" }, { "id": 7, "lead_id": 151, "feedback": "The customer reported an urgent issue; the report was processed.", "sentiment": "positive", "interaction_date": "2023-07-11 11:19:46" }, { "id": 8, "lead_id": 91, "feedback": "A duplicate follow-up: the session was rejected.", "sentiment": "positive", "interaction_date": "2023-01-22 14:18:41" }, { "id": 9, "lead_id": 153, "feedback": "The team asked for a change and the order was replaced.", "sentiment": "neutral", "interaction_date": "2023-11-09 12:44:21" }, { "id": 10, "lead_id": 157, "feedback": "No response from the account owner, so the booking was rescheduled.", "sentiment": "positive", "interaction_date": "2023-07-14 14:28:02" }, { "id": 11, "lead_id": 33, "feedback": "No response from the team, so the item was rejected.", "sentiment": "negative", "interaction_date": "2023-04-30 09:49:58" }, { "id": 12, "lead_id": 193, "feedback": "No response from support, so the report was delayed.", "sentiment": "positive", "interaction_date": "2023-11-30 13:33:25" }, { "id": 13, "lead_id": 28, "feedback": "A standard follow-up: the invoice was closed.", "sentiment": "positive", "interaction_date": "2023-02-27 15:48:06" }, { "id": 14, "lead_id": 81, "feedback": "The shipment was completed — routine case, no further action.", "sentiment": "neutral", "interaction_date": "2023-12-16 12:10:54" }, { "id": 15, "lead_id": 143, "feedback": "The delivery was cancelled after a late check.", "sentiment": "neutral", "interaction_date": "2023-11-15 11:28:14" }, { "id": 16, "lead_id": 124, "feedback": "Flagged as duplicate. The courier resolved the claim.", "sentiment": "neutral", "interaction_date": "2023-12-11 20:18:28" }, { "id": 17, "lead_id": 115, "feedback": "A partial follow-up: the account was completed.", "sentiment": "positive", "interaction_date": "2023-05-07 10:23:20" }, { "id": 18, "lead_id": 16, "feedback": "The item was delayed after a standard check.", "sentiment": "positive", "interaction_date": "2023-04-22 21:40:12" }, { "id": 19, "lead_id": 91, "feedback": "The invoice was reviewed following a manual review.", "sentiment": "positive", "interaction_date": "2023-04-24 19:23:24" }, { "id": 20, "lead_id": 89, "feedback": "No response from the customer, so the refund was confirmed.", "sentiment": "positive", "interaction_date": "2023-10-12 07:31:56" }, { "id": 21, "lead_id": 67, "feedback": "The courier confirmed the details and the invoice was refunded.", "sentiment": "positive", "interaction_date": "2023-08-26 00:00:20" }, { "id": 22, "lead_id": 93, "feedback": "The delivery was rescheduled — minor case, no further action.", "sentiment": "positive", "interaction_date": "2023-03-19 21:06:53" }, { "id": 23, "lead_id": 90, "feedback": "The supplier confirmed the details and the claim was approved.", "sentiment": "neutral", "interaction_date": "2023-08-19 19:46:21" }, { "id": 24, "lead_id": 121, "feedback": "An operator confirmed the details and the claim was rescheduled.", "sentiment": "positive", "interaction_date": "2023-12-12 12:52:16" }, { "id": 25, "lead_id": 15, "feedback": "A repeat follow-up: the account was reviewed.", "sentiment": "positive", "interaction_date": "2023-11-22 13:35:18" }, { "id": 26, "lead_id": 145, "feedback": "Flagged as urgent. The customer reviewed the order.", "sentiment": "positive", "interaction_date": "2023-08-01 19:15:22" }, { "id": 27, "lead_id": 86, "feedback": "The customer confirmed the details and the session was refunded.", "sentiment": "positive", "interaction_date": "2023-09-12 20:06:28" }, { "id": 28, "lead_id": 29, "feedback": "Flagged as duplicate. The courier refunded the refund.", "sentiment": "positive", "interaction_date": "2023-04-22 10:19:00" }, { "id": 29, "lead_id": 48, "feedback": "No response from the team, so the claim was resolved.", "sentiment": "positive", "interaction_date": "2023-07-09 22:25:14" }, { "id": 30, "lead_id": 26, "feedback": "The booking was approved following a standard review.", "sentiment": "positive", "interaction_date": "2023-03-24 17:42:42" }, { "id": 31, "lead_id": 123, "feedback": "The reviewer asked for a change and the refund was confirmed.", "sentiment": "positive", "interaction_date": "2023-05-28 14:23:35" }, { "id": 32, "lead_id": 125, "feedback": "The refund was updated following a partial review.", "sentiment": "neutral", "interaction_date": "2023-12-14 20:22:31" }, { "id": 33, "lead_id": 68, "feedback": "The shipment was replaced following a duplicate review.", "sentiment": "positive", "interaction_date": "2023-01-31 21:28:38" }, { "id": 34, "lead_id": 189, "feedback": "No response from the account owner, so the order was confirmed.", "sentiment": "positive", "interaction_date": "2023-05-21 15:53:09" }, { "id": 35, "lead_id": 56, "feedback": "An operator reported a routine issue; the refund was completed.", "sentiment": "neutral", "interaction_date": "2023-05-01 08:49:14" }, { "id": 36, "lead_id": 43, "feedback": "The item was escalated after an automatic check.", "sentiment": "negative", "interaction_date": "2023-08-07 17:06:42" }, { "id": 37, "lead_id": 69, "feedback": "A partial follow-up: the order was delayed.", "sentiment": "neutral", "interaction_date": "2023-10-20 19:51:17" }, { "id": 38, "lead_id": 72, "feedback": "The courier confirmed the details and the appointment was approved.", "sentiment": "positive", "interaction_date": "2023-09-02 14:15:54" }, { "id": 39, "lead_id": 85, "feedback": "Flagged as minor. The account owner delayed the document.", "sentiment": "positive", "interaction_date": "2023-01-26 12:05:26" }, { "id": 40, "lead_id": 120, "feedback": "The claim was updated after an incomplete check.", "sentiment": "neutral", "interaction_date": "2023-08-25 10:57:38" }, { "id": 41, "lead_id": 38, "feedback": "The courier asked for a change and the transfer was reopened.", "sentiment": "neutral", "interaction_date": "2023-09-20 16:23:16" }, { "id": 42, "lead_id": 158, "feedback": "Support confirmed the details and the account was delayed.", "sentiment": "positive", "interaction_date": "2023-09-03 16:16:55" }, { "id": 43, "lead_id": 140, "feedback": "The account was rescheduled following a routine review.", "sentiment": "positive", "interaction_date": "2023-06-10 19:19:03" }, { "id": 44, "lead_id": 83, "feedback": "The payment was refunded — repeat case, no further action.", "sentiment": "positive", "interaction_date": "2023-03-31 15:37:30" }, { "id": 45, "lead_id": 23, "feedback": "The team reported an automatic issue; the session was completed.", "sentiment": "neutral", "interaction_date": "2023-03-14 09:42:27" }, { "id": 46, "lead_id": 172, "feedback": "Flagged as repeat. The customer resolved the booking.", "sentiment": "positive", "interaction_date": "2023-04-12 21:18:51" }, { "id": 47, "lead_id": 186, "feedback": "A minor item was reopened the same day.", "sentiment": "positive", "interaction_date": "2023-05-21 16:19:14" }, { "id": 48, "lead_id": 185, "feedback": "No response from the customer, so the invoice was completed.", "sentiment": "positive", "interaction_date": "2023-09-06 09:04:59" }, { "id": 49, "lead_id": 57, "feedback": "A standard appointment was rejected the same day.", "sentiment": "positive", "interaction_date": "2023-09-14 20:10:16" }, { "id": 50, "lead_id": 126, "feedback": "The courier reported an incomplete issue; the account was resolved.", "sentiment": "positive", "interaction_date": "2023-01-21 15:34:07" }, { "id": 51, "lead_id": 131, "feedback": "Flagged as minor. The supplier delayed the claim.", "sentiment": "neutral", "interaction_date": "2023-02-12 21:06:46" }, { "id": 52, "lead_id": 34, "feedback": "The account owner asked for a change and the item was rejected.", "sentiment": "positive", "interaction_date": "2023-12-22 10:17:43" }, { "id": 53, "lead_id": 3, "feedback": "No response from the courier, so the session was completed.", "sentiment": "positive", "interaction_date": "2023-09-08 14:40:14" }, { "id": 54, "lead_id": 181, "feedback": "Flagged as manual. Support rescheduled the record.", "sentiment": "negative", "interaction_date": "2023-08-24 12:09:27" }, { "id": 55, "lead_id": 1, "feedback": "The order was replaced following an incomplete review.", "sentiment": "positive", "interaction_date": "2023-08-26 12:54:24" }, { "id": 56, "lead_id": 16, "feedback": "The ticket was approved — routine case, no further action.", "sentiment": "neutral", "interaction_date": "2023-05-18 16:20:44" }, { "id": 57, "lead_id": 193, "feedback": "The refund was reopened — repeat case, no further action.", "sentiment": "positive", "interaction_date": "2023-02-09 22:58:58" }, { "id": 58, "lead_id": 72, "feedback": "The account owner reported a routine issue; the appointment was delayed.", "sentiment": "negative", "interaction_date": "2023-02-06 14:54:04" }, { "id": 59, "lead_id": 62, "feedback": "An unusual follow-up: the record was resolved.", "sentiment": "positive", "interaction_date": "2023-01-26 12:26:35" }, { "id": 60, "lead_id": 80, "feedback": "The account owner confirmed the details and the record was approved.", "sentiment": "positive", "interaction_date": "2023-04-25 19:33:15" }, { "id": 61, "lead_id": 149, "feedback": "The report was rejected after a minor check.", "sentiment": "positive", "interaction_date": "2023-11-04 12:54:56" }, { "id": 62, "lead_id": 51, "feedback": "No response from the courier, so the transfer was confirmed.", "sentiment": "positive", "interaction_date": "2023-08-08 22:43:04" }, { "id": 63, "lead_id": 26, "feedback": "An operator confirmed the details and the invoice was processed.", "sentiment": "positive", "interaction_date": "2023-11-08 18:13:02" }, { "id": 64, "lead_id": 80, "feedback": "The order was delayed following a repeat review.", "sentiment": "positive", "interaction_date": "2023-12-05 07:36:03" }, { "id": 65, "lead_id": 65, "feedback": "The courier reported a minor issue; the invoice was reopened.", "sentiment": "positive", "interaction_date": "2023-07-12 08:58:06" }, { "id": 66, "lead_id": 106, "feedback": "The report was rejected — urgent case, no further action.", "sentiment": "neutral", "interaction_date": "2023-06-08 14:16:25" }, { "id": 67, "lead_id": 165, "feedback": "Support asked for a change and the ticket was closed.", "sentiment": "neutral", "interaction_date": "2023-11-09 07:40:28" }, { "id": 68, "lead_id": 107, "feedback": "The courier confirmed the details and the transfer was resolved.", "sentiment": "positive", "interaction_date": "2023-04-25 09:02:07" }, { "id": 69, "lead_id": 57, "feedback": "Flagged as routine. The team cancelled the report.", "sentiment": "neutral", "interaction_date": "2023-12-29 19:52:44" }, { "id": 70, "lead_id": 78, "feedback": "The invoice was delayed — partial case, no further action.", "sentiment": "positive", "interaction_date": "2023-07-07 13:58:25" }, { "id": 71, "lead_id": 131, "feedback": "The delivery was refunded — routine case, no further action.", "sentiment": "positive", "interaction_date": "2023-07-22 16:38:47" }, { "id": 72, "lead_id": 79, "feedback": "No response from the customer, so the item was delayed.", "sentiment": "positive", "interaction_date": "2023-12-27 16:03:39" }, { "id": 73, "lead_id": 94, "feedback": "Flagged as urgent. An operator closed the record.", "sentiment": "positive", "interaction_date": "2023-07-17 11:41:04" }, { "id": 74, "lead_id": 149, "feedback": "No response from the account owner, so the appointment was approved.", "sentiment": "positive", "interaction_date": "2023-04-12 08:24:13" }, { "id": 75, "lead_id": 154, "feedback": "Flagged as automatic. Support approved the claim.", "sentiment": "positive", "interaction_date": "2023-05-16 16:54:52" }, { "id": 76, "lead_id": 133, "feedback": "The invoice was closed — minor case, no further action.", "sentiment": "positive", "interaction_date": "2023-01-23 18:59:58" }, { "id": 77, "lead_id": 116, "feedback": "The booking was completed — duplicate case, no further action.", "sentiment": "positive", "interaction_date": "2023-10-15 20:13:04" }, { "id": 78, "lead_id": 14, "feedback": "No response from the reviewer, so the document was closed.", "sentiment": "positive", "interaction_date": "2023-10-09 13:25:27" }, { "id": 79, "lead_id": 74, "feedback": "The customer reported an automatic issue; the account was replaced.", "sentiment": "positive", "interaction_date": "2023-08-30 15:02:26" }, { "id": 80, "lead_id": 151, "feedback": "A manual booking was approved the same day.", "sentiment": "neutral", "interaction_date": "2023-02-17 20:05:50" }, { "id": 81, "lead_id": 61, "feedback": "A late ticket was escalated the same day.", "sentiment": "positive", "interaction_date": "2023-06-15 17:56:17" }, { "id": 82, "lead_id": 69, "feedback": "An operator confirmed the details and the ticket was rescheduled.", "sentiment": "positive", "interaction_date": "2023-05-28 13:14:07" }, { "id": 83, "lead_id": 121, "feedback": "An incomplete delivery was reopened the same day.", "sentiment": "positive", "interaction_date": "2023-05-08 08:47:37" }, { "id": 84, "lead_id": 36, "feedback": "A minor follow-up: the delivery was reopened.", "sentiment": "neutral", "interaction_date": "2023-08-30 07:40:17" }, { "id": 85, "lead_id": 79, "feedback": "The reviewer asked for a change and the transfer was cancelled.", "sentiment": "neutral", "interaction_date": "2023-05-20 18:05:57" }, { "id": 86, "lead_id": 197, "feedback": "A partial follow-up: the session was processed.", "sentiment": "positive", "interaction_date": "2023-03-17 11:41:50" }, { "id": 87, "lead_id": 102, "feedback": "No response from the account owner, so the ticket was escalated.", "sentiment": "positive", "interaction_date": "2023-06-25 07:36:07" }, { "id": 88, "lead_id": 105, "feedback": "No response from the reviewer, so the item was closed.", "sentiment": "neutral", "interaction_date": "2023-09-05 18:29:40" }, { "id": 89, "lead_id": 134, "feedback": "The payment was resolved after an incomplete check.", "sentiment": "positive", "interaction_date": "2023-10-11 14:48:18" }, { "id": 90, "lead_id": 185, "feedback": "Flagged as minor. The account owner updated the delivery.", "sentiment": "negative", "interaction_date": "2023-02-20 21:25:48" }, { "id": 91, "lead_id": 199, "feedback": "A duplicate follow-up: the invoice was replaced.", "sentiment": "positive", "interaction_date": "2023-07-24 20:35:40" }, { "id": 92, "lead_id": 178, "feedback": "No response from the courier, so the shipment was closed.", "sentiment": "positive", "interaction_date": "2023-09-23 14:01:50" }, { "id": 93, "lead_id": 166, "feedback": "The account owner confirmed the details and the payment was resolved.", "sentiment": "positive", "interaction_date": "2023-07-08 17:57:26" }, { "id": 94, "lead_id": 112, "feedback": "Flagged as standard. Support confirmed the refund.", "sentiment": "positive", "interaction_date": "2023-08-13 16:13:56" }, { "id": 95, "lead_id": 142, "feedback": "Flagged as partial. The supplier confirmed the claim.", "sentiment": "positive", "interaction_date": "2023-08-20 20:28:57" }, { "id": 96, "lead_id": 77, "feedback": "The account owner reported an urgent issue; the record was replaced.", "sentiment": "positive", "interaction_date": "2023-06-11 19:57:29" }, { "id": 97, "lead_id": 197, "feedback": "The order was processed — minor case, no further action.", "sentiment": "neutral", "interaction_date": "2023-01-20 12:02:12" }, { "id": 98, "lead_id": 184, "feedback": "An automatic session was replaced the same day.", "sentiment": "positive", "interaction_date": "2023-04-04 13:14:16" }, { "id": 99, "lead_id": 106, "feedback": "Support confirmed the details and the record was closed.", "sentiment": "positive", "interaction_date": "2023-11-29 11:50:51" }, { "id": 100, "lead_id": 189, "feedback": "An incomplete payment was reopened the same day.", "sentiment": "positive", "interaction_date": "2023-08-20 17:50:44" }, { "id": 101, "lead_id": 185, "feedback": "The customer reported a manual issue; the invoice was resolved.", "sentiment": "positive", "interaction_date": "2023-07-01 05:40:35" }, { "id": 102, "lead_id": 82, "feedback": "Support asked for a change and the shipment was rejected.", "sentiment": "positive", "interaction_date": "2023-10-13 14:51:49" }, { "id": 103, "lead_id": 113, "feedback": "An urgent record was updated the same day.", "sentiment": "positive", "interaction_date": "2023-07-10 14:43:03" }, { "id": 104, "lead_id": 108, "feedback": "An operator reported an unusual issue; the request was refunded.", "sentiment": "positive", "interaction_date": "2023-07-24 16:41:25" }, { "id": 105, "lead_id": 96, "feedback": "The reviewer reported a repeat issue; the delivery was processed.", "sentiment": "positive", "interaction_date": "2023-12-28 10:20:12" }, { "id": 106, "lead_id": 9, "feedback": "No response from the team, so the session was closed.", "sentiment": "neutral", "interaction_date": "2023-08-09 12:20:00" }, { "id": 107, "lead_id": 91, "feedback": "Support reported a manual issue; the transfer was updated.", "sentiment": "positive", "interaction_date": "2023-12-07 20:46:21" }, { "id": 108, "lead_id": 139, "feedback": "The account owner asked for a change and the request was cancelled.", "sentiment": "negative", "interaction_date": "2023-01-10 16:35:56" }, { "id": 109, "lead_id": 49, "feedback": "The account was processed following a partial review.", "sentiment": "positive", "interaction_date": "2023-03-08 20:09:11" }, { "id": 110, "lead_id": 200, "feedback": "The account was rejected — late case, no further action.", "sentiment": "positive", "interaction_date": "2023-01-22 20:00:23" }, { "id": 111, "lead_id": 155, "feedback": "An incomplete order was reviewed the same day.", "sentiment": "positive", "interaction_date": "2023-07-04 13:27:08" }, { "id": 112, "lead_id": 36, "feedback": "The document was updated — late case, no further action.", "sentiment": "positive", "interaction_date": "2023-07-23 11:04:42" }, { "id": 113, "lead_id": 123, "feedback": "An unusual follow-up: the appointment was refunded.", "sentiment": "positive", "interaction_date": "2023-06-08 23:55:02" }, { "id": 114, "lead_id": 68, "feedback": "The courier confirmed the details and the booking was rescheduled.", "sentiment": "positive", "interaction_date": "2023-04-18 10:56:42" }, { "id": 115, "lead_id": 29, "feedback": "A repeat follow-up: the ticket was resolved.", "sentiment": "neutral", "interaction_date": "2023-10-20 18:58:10" }, { "id": 116, "lead_id": 186, "feedback": "Flagged as repeat. The reviewer processed the order.", "sentiment": "positive", "interaction_date": "2023-05-06 13:24:17" }, { "id": 117, "lead_id": 55, "feedback": "The booking was updated following a standard review.", "sentiment": "positive", "interaction_date": "2023-02-24 16:54:34" }, { "id": 118, "lead_id": 76, "feedback": "The supplier reported a minor issue; the session was replaced.", "sentiment": "positive", "interaction_date": "2023-07-10 19:10:19" }, { "id": 119, "lead_id": 179, "feedback": "A late invoice was escalated the same day.", "sentiment": "neutral", "interaction_date": "2023-06-26 19:57:06" }, { "id": 120, "lead_id": 55, "feedback": "A routine invoice was rescheduled the same day.", "sentiment": "negative", "interaction_date": "2023-12-19 23:09:22" }, { "id": 121, "lead_id": 123, "feedback": "A routine ticket was completed the same day.", "sentiment": "neutral", "interaction_date": "2023-08-30 13:09:44" }, { "id": 122, "lead_id": 157, "feedback": "A repeat transfer was cancelled the same day.", "sentiment": "negative", "interaction_date": "2023-10-11 14:49:38" }, { "id": 123, "lead_id": 176, "feedback": "A manual follow-up: the invoice was refunded.", "sentiment": "neutral", "interaction_date": "2023-02-18 20:54:50" }, { "id": 124, "lead_id": 16, "feedback": "Flagged as partial. The account owner cancelled the appointment.", "sentiment": "positive", "interaction_date": "2023-08-24 19:59:55" }, { "id": 125, "lead_id": 45, "feedback": "An operator reported a partial issue; the transfer was escalated.", "sentiment": "neutral", "interaction_date": "2023-08-07 19:11:50" }, { "id": 126, "lead_id": 10, "feedback": "The courier reported an automatic issue; the invoice was resolved.", "sentiment": "positive", "interaction_date": "2023-01-23 11:27:38" }, { "id": 127, "lead_id": 103, "feedback": "The reviewer confirmed the details and the item was updated.", "sentiment": "positive", "interaction_date": "2023-08-15 10:09:49" }, { "id": 128, "lead_id": 121, "feedback": "The order was delayed — manual case, no further action.", "sentiment": "positive", "interaction_date": "2023-06-21 18:19:02" }, { "id": 129, "lead_id": 54, "feedback": "The shipment was refunded — manual case, no further action.", "sentiment": "positive", "interaction_date": "2023-05-02 09:32:16" }, { "id": 130, "lead_id": 20, "feedback": "The supplier asked for a change and the delivery was reopened.", "sentiment": "positive", "interaction_date": "2023-11-20 01:31:33" }, { "id": 131, "lead_id": 193, "feedback": "A routine follow-up: the refund was rescheduled.", "sentiment": "negative", "interaction_date": "2023-07-08 12:38:41" }, { "id": 132, "lead_id": 74, "feedback": "The request was cancelled after an incomplete check.", "sentiment": "positive", "interaction_date": "2023-11-17 11:23:50" }, { "id": 133, "lead_id": 163, "feedback": "The courier confirmed the details and the booking was resolved.", "sentiment": "positive", "interaction_date": "2023-07-28 11:49:33" }, { "id": 134, "lead_id": 52, "feedback": "Flagged as manual. The customer rescheduled the document.", "sentiment": "positive", "interaction_date": "2023-09-02 21:47:14" }, { "id": 135, "lead_id": 36, "feedback": "No response from the account owner, so the shipment was reviewed.", "sentiment": "positive", "interaction_date": "2023-04-10 13:28:12" }, { "id": 136, "lead_id": 65, "feedback": "Flagged as unusual. The customer reviewed the account.", "sentiment": "neutral", "interaction_date": "2023-12-10 19:01:11" }, { "id": 137, "lead_id": 18, "feedback": "Flagged as automatic. The customer refunded the booking.", "sentiment": "positive", "interaction_date": "2023-03-20 20:34:24" }, { "id": 138, "lead_id": 176, "feedback": "The claim was replaced — unusual case, no further action.", "sentiment": "negative", "interaction_date": "2023-05-27 13:13:57" }, { "id": 139, "lead_id": 14, "feedback": "The request was completed after an automatic check.", "sentiment": "positive", "interaction_date": "2023-11-13 07:21:14" }, { "id": 140, "lead_id": 91, "feedback": "The customer confirmed the details and the shipment was updated.", "sentiment": "positive", "interaction_date": "2023-08-27 11:10:37" }, { "id": 141, "lead_id": 161, "feedback": "The payment was completed — minor case, no further action.", "sentiment": "positive", "interaction_date": "2023-01-10 15:56:39" }, { "id": 142, "lead_id": 142, "feedback": "The courier reported a manual issue; the record was closed.", "sentiment": "neutral", "interaction_date": "2023-02-02 18:08:06" }, { "id": 143, "lead_id": 88, "feedback": "The courier reported a duplicate issue; the booking was updated.", "sentiment": "neutral", "interaction_date": "2023-02-06 14:09:45" }, { "id": 144, "lead_id": 155, "feedback": "An operator asked for a change and the claim was processed.", "sentiment": "positive", "interaction_date": "2023-08-16 11:27:41" }, { "id": 145, "lead_id": 190, "feedback": "The payment was resolved — incomplete case, no further action.", "sentiment": "neutral", "interaction_date": "2023-03-09 20:18:45" }, { "id": 146, "lead_id": 116, "feedback": "The account was rescheduled following an automatic review.", "sentiment": "positive", "interaction_date": "2023-11-16 13:50:35" }, { "id": 147, "lead_id": 146, "feedback": "The item was rejected — duplicate case, no further action.", "sentiment": "positive", "interaction_date": "2023-06-16 21:31:24" }, { "id": 148, "lead_id": 141, "feedback": "The customer confirmed the details and the record was approved.", "sentiment": "positive", "interaction_date": "2023-10-01 22:27:51" }, { "id": 149, "lead_id": 6, "feedback": "Flagged as standard. The customer replaced the transfer.", "sentiment": "positive", "interaction_date": "2023-09-16 09:06:06" }, { "id": 150, "lead_id": 186, "feedback": "The record was resolved — duplicate case, no further action.", "sentiment": "neutral", "interaction_date": "2023-01-12 06:35:50" }, { "id": 151, "lead_id": 48, "feedback": "Flagged as standard. The account owner confirmed the account.", "sentiment": "positive", "interaction_date": "2023-04-01 21:50:29" }, { "id": 152, "lead_id": 176, "feedback": "The transfer was rescheduled following an automatic review.", "sentiment": "positive", "interaction_date": "2023-12-15 14:28:34" }, { "id": 153, "lead_id": 27, "feedback": "No response from the account owner, so the shipment was closed.", "sentiment": "positive", "interaction_date": "2023-11-10 19:50:16" }, { "id": 154, "lead_id": 64, "feedback": "The payment was cancelled following a partial review.", "sentiment": "negative", "interaction_date": "2023-06-14 08:30:58" }, { "id": 155, "lead_id": 49, "feedback": "Support reported a partial issue; the transfer was approved.", "sentiment": "positive", "interaction_date": "2023-09-02 10:34:30" }, { "id": 156, "lead_id": 86, "feedback": "No response from the customer, so the session was cancelled.", "sentiment": "neutral", "interaction_date": "2023-10-23 16:49:54" }, { "id": 157, "lead_id": 66, "feedback": "The document was cancelled — routine case, no further action.", "sentiment": "neutral", "interaction_date": "2023-10-27 19:10:36" }, { "id": 158, "lead_id": 120, "feedback": "The document was confirmed — minor case, no further action.", "sentiment": "positive", "interaction_date": "2023-09-25 17:24:45" }, { "id": 159, "lead_id": 167, "feedback": "Flagged as unusual. The reviewer delayed the payment.", "sentiment": "positive", "interaction_date": "2023-07-31 12:49:08" }, { "id": 160, "lead_id": 197, "feedback": "A standard follow-up: the ticket was escalated.", "sentiment": "positive", "interaction_date": "2023-09-04 13:02:16" }, { "id": 161, "lead_id": 121, "feedback": "The customer confirmed the details and the document was confirmed.", "sentiment": "positive", "interaction_date": "2023-07-18 20:24:44" }, { "id": 162, "lead_id": 153, "feedback": "The customer asked for a change and the payment was approved.", "sentiment": "positive", "interaction_date": "2023-10-12 10:22:05" }, { "id": 163, "lead_id": 133, "feedback": "Flagged as manual. The account owner approved the shipment.", "sentiment": "positive", "interaction_date": "2023-01-27 15:46:57" }, { "id": 164, "lead_id": 150, "feedback": "The customer confirmed the details and the report was closed.", "sentiment": "positive", "interaction_date": "2023-08-28 16:22:21" }, { "id": 165, "lead_id": 1, "feedback": "An urgent follow-up: the claim was closed.", "sentiment": "negative", "interaction_date": "2023-04-08 07:37:55" }, { "id": 166, "lead_id": 54, "feedback": "The reviewer asked for a change and the delivery was closed.", "sentiment": "positive", "interaction_date": "2023-01-25 19:14:34" }, { "id": 167, "lead_id": 96, "feedback": "An operator asked for a change and the invoice was cancelled.", "sentiment": "neutral", "interaction_date": "2023-04-18 19:20:04" }, { "id": 168, "lead_id": 88, "feedback": "The reviewer asked for a change and the shipment was confirmed.", "sentiment": "neutral", "interaction_date": "2023-10-06 19:05:17" }, { "id": 169, "lead_id": 26, "feedback": "The session was approved following an automatic review.", "sentiment": "positive", "interaction_date": "2023-03-15 11:37:49" }, { "id": 170, "lead_id": 33, "feedback": "The request was resolved after a partial check.", "sentiment": "positive", "interaction_date": "2023-10-09 17:09:05" }, { "id": 171, "lead_id": 162, "feedback": "Flagged as unusual. The customer delayed the claim.", "sentiment": "positive", "interaction_date": "2023-07-31 12:49:44" }, { "id": 172, "lead_id": 200, "feedback": "A minor follow-up: the order was rejected.", "sentiment": "positive", "interaction_date": "2023-04-20 19:31:41" }, { "id": 173, "lead_id": 84, "feedback": "The refund was replaced after a minor check.", "sentiment": "positive", "interaction_date": "2023-05-05 19:56:29" }, { "id": 174, "lead_id": 173, "feedback": "The appointment was refunded following an unusual review.", "sentiment": "positive", "interaction_date": "2023-11-12 16:40:59" }, { "id": 175, "lead_id": 154, "feedback": "Flagged as unusual. The supplier refunded the transfer.", "sentiment": "positive", "interaction_date": "2023-09-02 07:41:13" }, { "id": 176, "lead_id": 124, "feedback": "An automatic record was rejected the same day.", "sentiment": "neutral", "interaction_date": "2023-05-04 18:47:59" }, { "id": 177, "lead_id": 69, "feedback": "An unusual appointment was rescheduled the same day.", "sentiment": "positive", "interaction_date": "2023-11-29 13:40:48" }, { "id": 178, "lead_id": 111, "feedback": "The transfer was completed following a standard review.", "sentiment": "neutral", "interaction_date": "2023-10-03 20:52:14" }, { "id": 179, "lead_id": 90, "feedback": "No response from support, so the request was reopened.", "sentiment": "negative", "interaction_date": "2023-08-09 12:22:04" }, { "id": 180, "lead_id": 104, "feedback": "The reviewer confirmed the details and the ticket was rescheduled.", "sentiment": "positive", "interaction_date": "2023-12-09 14:40:24" }, { "id": 181, "lead_id": 200, "feedback": "An unusual payment was reviewed the same day.", "sentiment": "negative", "interaction_date": "2023-07-11 16:35:23" }, { "id": 182, "lead_id": 200, "feedback": "The session was cancelled following a minor review.", "sentiment": "positive", "interaction_date": "2023-07-01 12:39:09" }, { "id": 183, "lead_id": 170, "feedback": "The team confirmed the details and the session was delayed.", "sentiment": "positive", "interaction_date": "2023-02-01 18:00:23" }, { "id": 184, "lead_id": 194, "feedback": "The session was escalated — minor case, no further action.", "sentiment": "positive", "interaction_date": "2023-10-21 22:27:41" }, { "id": 185, "lead_id": 67, "feedback": "No response from the customer, so the order was processed.", "sentiment": "neutral", "interaction_date": "2023-10-14 12:20:55" }, { "id": 186, "lead_id": 190, "feedback": "The team asked for a change and the item was approved.", "sentiment": "positive", "interaction_date": "2023-04-18 18:34:58" }, { "id": 187, "lead_id": 177, "feedback": "The reviewer confirmed the details and the appointment was delayed.", "sentiment": "positive", "interaction_date": "2023-06-16 11:35:12" }, { "id": 188, "lead_id": 89, "feedback": "An operator reported a minor issue; the claim was refunded.", "sentiment": "positive", "interaction_date": "2023-12-23 18:22:49" }, { "id": 189, "lead_id": 73, "feedback": "No response from support, so the report was closed.", "sentiment": "neutral", "interaction_date": "2023-06-30 15:35:50" }, { "id": 190, "lead_id": 158, "feedback": "The reviewer asked for a change and the ticket was reviewed.", "sentiment": "positive", "interaction_date": "2023-08-31 08:35:49" }, { "id": 191, "lead_id": 195, "feedback": "Flagged as partial. The courier refunded the account.", "sentiment": "positive", "interaction_date": "2023-10-01 11:48:26" }, { "id": 192, "lead_id": 104, "feedback": "The request was reviewed following a repeat review.", "sentiment": "positive", "interaction_date": "2023-10-02 16:33:28" }, { "id": 193, "lead_id": 52, "feedback": "The booking was refunded — automatic case, no further action.", "sentiment": "positive", "interaction_date": "2023-06-05 09:00:28" }, { "id": 194, "lead_id": 100, "feedback": "The customer reported a manual issue; the document was confirmed.", "sentiment": "positive", "interaction_date": "2023-03-29 19:21:18" }, { "id": 195, "lead_id": 30, "feedback": "The team reported an urgent issue; the invoice was reopened.", "sentiment": "positive", "interaction_date": "2023-10-07 13:58:39" }, { "id": 196, "lead_id": 176, "feedback": "An operator asked for a change and the document was approved.", "sentiment": "neutral", "interaction_date": "2023-03-06 22:05:05" }, { "id": 197, "lead_id": 51, "feedback": "The delivery was reviewed following an automatic review.", "sentiment": "positive", "interaction_date": "2023-03-02 19:11:57" }, { "id": 198, "lead_id": 112, "feedback": "The record was cancelled — minor case, no further action.", "sentiment": "neutral", "interaction_date": "2023-03-19 22:39:56" }, { "id": 199, "lead_id": 112, "feedback": "The appointment was processed — urgent case, no further action.", "sentiment": "positive", "interaction_date": "2023-03-02 17:32:39" }, { "id": 200, "lead_id": 127, "feedback": "The booking was delayed — manual case, no further action.", "sentiment": "neutral", "interaction_date": "2023-05-30 10:01:03" }, { "id": 201, "lead_id": 46, "feedback": "No response from the customer, so the appointment was cancelled.", "sentiment": "neutral", "interaction_date": "2023-11-20 18:44:25" }, { "id": 202, "lead_id": 23, "feedback": "The transfer was cancelled — repeat case, no further action.", "sentiment": "negative", "interaction_date": "2023-03-17 12:36:52" }, { "id": 203, "lead_id": 30, "feedback": "Flagged as minor. The courier reviewed the invoice.", "sentiment": "positive", "interaction_date": "2023-11-17 10:11:16" }, { "id": 204, "lead_id": 155, "feedback": "The courier confirmed the details and the account was rejected.", "sentiment": "positive", "interaction_date": "2023-12-04 01:38:17" }, { "id": 205, "lead_id": 19, "feedback": "A minor report was delayed the same day.", "sentiment": "positive", "interaction_date": "2023-04-08 18:52:34" }, { "id": 206, "lead_id": 191, "feedback": "The report was completed after a standard check.", "sentiment": "negative", "interaction_date": "2023-01-22 19:54:20" }, { "id": 207, "lead_id": 14, "feedback": "The transfer was completed following a standard review.", "sentiment": "negative", "interaction_date": "2023-04-07 21:00:50" }, { "id": 208, "lead_id": 77, "feedback": "The document was confirmed — late case, no further action.", "sentiment": "positive", "interaction_date": "2023-09-12 13:34:21" }, { "id": 209, "lead_id": 92, "feedback": "The customer reported a partial issue; the account was delayed.", "sentiment": "positive", "interaction_date": "2023-02-16 20:00:14" }, { "id": 210, "lead_id": 32, "feedback": "Flagged as late. The courier cancelled the ticket.", "sentiment": "positive", "interaction_date": "2023-09-28 21:20:26" }, { "id": 211, "lead_id": 34, "feedback": "Flagged as automatic. The customer escalated the delivery.", "sentiment": "neutral", "interaction_date": "2023-05-11 09:29:44" }, { "id": 212, "lead_id": 23, "feedback": "The ticket was confirmed — duplicate case, no further action.", "sentiment": "negative", "interaction_date": "2023-02-28 02:33:39" }, { "id": 213, "lead_id": 14, "feedback": "The courier asked for a change and the record was confirmed.", "sentiment": "positive", "interaction_date": "2023-08-15 11:19:04" }, { "id": 214, "lead_id": 1, "feedback": "A duplicate request was completed the same day.", "sentiment": "positive", "interaction_date": "2023-12-20 15:40:06" }, { "id": 215, "lead_id": 109, "feedback": "A repeat item was confirmed the same day.", "sentiment": "positive", "interaction_date": "2023-12-02 16:00:21" }, { "id": 216, "lead_id": 133, "feedback": "The account was replaced following an unusual review.", "sentiment": "positive", "interaction_date": "2023-09-22 13:34:49" }, { "id": 217, "lead_id": 98, "feedback": "The order was closed — partial case, no further action.", "sentiment": "neutral", "interaction_date": "2023-05-05 02:53:37" }, { "id": 218, "lead_id": 125, "feedback": "An urgent ticket was rescheduled the same day.", "sentiment": "negative", "interaction_date": "2023-12-01 01:35:58" }, { "id": 219, "lead_id": 27, "feedback": "A repeat follow-up: the document was replaced.", "sentiment": "positive", "interaction_date": "2023-10-14 18:22:23" }, { "id": 220, "lead_id": 55, "feedback": "The delivery was escalated — incomplete case, no further action.", "sentiment": "neutral", "interaction_date": "2023-06-28 03:18:32" }, { "id": 221, "lead_id": 46, "feedback": "The reviewer reported an incomplete issue; the account was updated.", "sentiment": "positive", "interaction_date": "2023-01-21 16:45:31" }, { "id": 222, "lead_id": 134, "feedback": "Support asked for a change and the order was closed.", "sentiment": "neutral", "interaction_date": "2023-05-28 20:13:54" }, { "id": 223, "lead_id": 152, "feedback": "Flagged as late. The team processed the delivery.", "sentiment": "positive", "interaction_date": "2023-07-12 18:55:16" }, { "id": 224, "lead_id": 107, "feedback": "The transfer was escalated following a repeat review.", "sentiment": "positive", "interaction_date": "2023-03-24 07:18:54" }, { "id": 225, "lead_id": 193, "feedback": "The item was delayed — routine case, no further action.", "sentiment": "negative", "interaction_date": "2023-09-18 16:52:41" }, { "id": 226, "lead_id": 47, "feedback": "The order was closed after an incomplete check.", "sentiment": "positive", "interaction_date": "2023-07-08 15:02:48" }, { "id": 227, "lead_id": 140, "feedback": "No response from the supplier, so the transfer was closed.", "sentiment": "positive", "interaction_date": "2023-09-26 14:39:36" }, { "id": 228, "lead_id": 70, "feedback": "The supplier confirmed the details and the item was approved.", "sentiment": "positive", "interaction_date": "2023-09-26 10:54:50" }, { "id": 229, "lead_id": 108, "feedback": "A repeat delivery was reopened the same day.", "sentiment": "positive", "interaction_date": "2023-04-04 14:20:45" }, { "id": 230, "lead_id": 4, "feedback": "The session was approved — incomplete case, no further action.", "sentiment": "positive", "interaction_date": "2023-04-09 14:16:23" }, { "id": 231, "lead_id": 126, "feedback": "No response from the customer, so the delivery was refunded.", "sentiment": "positive", "interaction_date": "2023-04-23 01:30:21" }, { "id": 232, "lead_id": 181, "feedback": "The courier asked for a change and the order was updated.", "sentiment": "positive", "interaction_date": "2023-08-26 23:31:27" }, { "id": 233, "lead_id": 53, "feedback": "A minor delivery was processed the same day.", "sentiment": "positive", "interaction_date": "2023-04-09 15:36:27" }, { "id": 234, "lead_id": 27, "feedback": "The request was delayed — late case, no further action.", "sentiment": "positive", "interaction_date": "2023-05-31 20:24:42" }, { "id": 235, "lead_id": 77, "feedback": "The document was refunded after a repeat check.", "sentiment": "positive", "interaction_date": "2023-06-17 15:46:01" }, { "id": 236, "lead_id": 127, "feedback": "The session was delayed following an automatic review.", "sentiment": "positive", "interaction_date": "2023-11-05 19:48:39" }, { "id": 237, "lead_id": 104, "feedback": "The team reported an urgent issue; the ticket was delayed.", "sentiment": "neutral", "interaction_date": "2023-02-26 12:01:58" }, { "id": 238, "lead_id": 101, "feedback": "The refund was rejected following a late review.", "sentiment": "positive", "interaction_date": "2023-02-05 11:30:00" }, { "id": 239, "lead_id": 73, "feedback": "The courier reported a routine issue; the transfer was completed.", "sentiment": "neutral", "interaction_date": "2023-12-31 19:45:02" }, { "id": 240, "lead_id": 156, "feedback": "The courier reported a manual issue; the ticket was rescheduled.", "sentiment": "neutral", "interaction_date": "2023-06-24 04:22:15" }, { "id": 241, "lead_id": 188, "feedback": "The request was processed after an urgent check.", "sentiment": "positive", "interaction_date": "2023-03-25 18:57:05" }, { "id": 242, "lead_id": 194, "feedback": "The ticket was rejected after an automatic check.", "sentiment": "neutral", "interaction_date": "2023-11-02 12:52:47" }, { "id": 243, "lead_id": 142, "feedback": "The supplier asked for a change and the refund was updated.", "sentiment": "positive", "interaction_date": "2023-02-14 19:44:20" }, { "id": 244, "lead_id": 175, "feedback": "The courier reported an automatic issue; the report was closed.", "sentiment": "negative", "interaction_date": "2023-09-05 13:00:35" }, { "id": 245, "lead_id": 95, "feedback": "The session was cancelled after an urgent check.", "sentiment": "neutral", "interaction_date": "2023-04-09 11:17:40" }, { "id": 246, "lead_id": 138, "feedback": "Flagged as manual. The reviewer replaced the shipment.", "sentiment": "neutral", "interaction_date": "2023-08-05 13:25:02" }, { "id": 247, "lead_id": 31, "feedback": "The item was closed — automatic case, no further action.", "sentiment": "neutral", "interaction_date": "2023-10-16 06:58:17" }, { "id": 248, "lead_id": 174, "feedback": "The account was approved after a late check.", "sentiment": "neutral", "interaction_date": "2023-09-27 19:53:48" }, { "id": 249, "lead_id": 125, "feedback": "No response from the supplier, so the invoice was updated.", "sentiment": "positive", "interaction_date": "2023-03-01 21:22:24" }, { "id": 250, "lead_id": 109, "feedback": "The transfer was resolved following a partial review.", "sentiment": "neutral", "interaction_date": "2023-01-21 19:58:41" }, { "id": 251, "lead_id": 39, "feedback": "No response from the supplier, so the request was resolved.", "sentiment": "negative", "interaction_date": "2023-04-22 10:26:02" }, { "id": 252, "lead_id": 170, "feedback": "Flagged as automatic. The supplier delayed the claim.", "sentiment": "positive", "interaction_date": "2023-12-26 20:32:08" }, { "id": 253, "lead_id": 98, "feedback": "Support asked for a change and the claim was rescheduled.", "sentiment": "neutral", "interaction_date": "2023-10-22 13:02:21" }, { "id": 254, "lead_id": 151, "feedback": "A partial order was approved the same day.", "sentiment": "positive", "interaction_date": "2023-05-16 10:21:27" }, { "id": 255, "lead_id": 190, "feedback": "The account was processed following a repeat review.", "sentiment": "neutral", "interaction_date": "2023-06-19 09:13:30" }, { "id": 256, "lead_id": 110, "feedback": "The order was escalated — repeat case, no further action.", "sentiment": "positive", "interaction_date": "2023-01-25 17:56:05" }, { "id": 257, "lead_id": 8, "feedback": "A minor follow-up: the record was updated.", "sentiment": "positive", "interaction_date": "2023-07-25 07:06:16" }, { "id": 258, "lead_id": 149, "feedback": "An automatic refund was cancelled the same day.", "sentiment": "positive", "interaction_date": "2023-06-21 21:12:30" }, { "id": 259, "lead_id": 95, "feedback": "Flagged as duplicate. The supplier cancelled the delivery.", "sentiment": "positive", "interaction_date": "2023-08-11 15:11:46" }, { "id": 260, "lead_id": 91, "feedback": "The record was updated — repeat case, no further action.", "sentiment": "positive", "interaction_date": "2023-01-10 08:16:00" }, { "id": 261, "lead_id": 161, "feedback": "The refund was processed after a late check.", "sentiment": "neutral", "interaction_date": "2023-05-21 14:40:51" }, { "id": 262, "lead_id": 199, "feedback": "Support reported a routine issue; the item was cancelled.", "sentiment": "negative", "interaction_date": "2023-06-13 21:53:48" }, { "id": 263, "lead_id": 101, "feedback": "Flagged as partial. The account owner approved the claim.", "sentiment": "neutral", "interaction_date": "2023-09-14 23:50:02" }, { "id": 264, "lead_id": 12, "feedback": "A routine booking was refunded the same day.", "sentiment": "positive", "interaction_date": "2023-08-15 23:06:51" }, { "id": 265, "lead_id": 137, "feedback": "A standard invoice was reopened the same day.", "sentiment": "positive", "interaction_date": "2023-03-29 19:07:35" }, { "id": 266, "lead_id": 79, "feedback": "The customer asked for a change and the shipment was processed.", "sentiment": "negative", "interaction_date": "2023-09-04 11:58:30" }, { "id": 267, "lead_id": 123, "feedback": "The transfer was completed following an incomplete review.", "sentiment": "positive", "interaction_date": "2023-06-13 00:48:36" }, { "id": 268, "lead_id": 134, "feedback": "The customer confirmed the details and the ticket was escalated.", "sentiment": "positive", "interaction_date": "2023-12-26 06:04:51" }, { "id": 269, "lead_id": 67, "feedback": "The supplier confirmed the details and the booking was rejected.", "sentiment": "positive", "interaction_date": "2023-02-26 15:48:00" }, { "id": 270, "lead_id": 169, "feedback": "The appointment was resolved following a manual review.", "sentiment": "positive", "interaction_date": "2023-02-06 11:43:25" }, { "id": 271, "lead_id": 66, "feedback": "The reviewer asked for a change and the claim was reviewed.", "sentiment": "positive", "interaction_date": "2023-09-20 14:10:48" }, { "id": 272, "lead_id": 64, "feedback": "No response from the supplier, so the shipment was completed.", "sentiment": "neutral", "interaction_date": "2023-02-15 21:10:13" }, { "id": 273, "lead_id": 110, "feedback": "A manual document was refunded the same day.", "sentiment": "positive", "interaction_date": "2023-09-21 07:56:04" }, { "id": 274, "lead_id": 177, "feedback": "The account owner asked for a change and the invoice was closed.", "sentiment": "positive", "interaction_date": "2023-06-02 14:42:12" }, { "id": 275, "lead_id": 37, "feedback": "An urgent order was confirmed the same day.", "sentiment": "positive", "interaction_date": "2023-09-01 17:37:44" }, { "id": 276, "lead_id": 197, "feedback": "No response from the team, so the appointment was confirmed.", "sentiment": "neutral", "interaction_date": "2023-01-26 15:40:16" }, { "id": 277, "lead_id": 196, "feedback": "The reviewer reported a duplicate issue; the account was processed.", "sentiment": "positive", "interaction_date": "2023-05-15 21:50:06" }, { "id": 278, "lead_id": 130, "feedback": "A standard session was confirmed the same day.", "sentiment": "positive", "interaction_date": "2023-06-23 01:59:41" }, { "id": 279, "lead_id": 179, "feedback": "The booking was delayed — routine case, no further action.", "sentiment": "positive", "interaction_date": "2023-11-28 10:46:57" }, { "id": 280, "lead_id": 160, "feedback": "The team asked for a change and the invoice was refunded.", "sentiment": "positive", "interaction_date": "2023-07-17 12:17:13" }, { "id": 281, "lead_id": 157, "feedback": "A repeat follow-up: the transfer was confirmed.", "sentiment": "positive", "interaction_date": "2023-03-18 18:08:32" }, { "id": 282, "lead_id": 127, "feedback": "Flagged as repeat. The team escalated the request.", "sentiment": "positive", "interaction_date": "2023-12-05 15:38:31" }, { "id": 283, "lead_id": 67, "feedback": "The supplier asked for a change and the session was rejected.", "sentiment": "positive", "interaction_date": "2023-01-27 18:17:17" }, { "id": 284, "lead_id": 96, "feedback": "The team asked for a change and the appointment was confirmed.", "sentiment": "neutral", "interaction_date": "2023-03-13 22:34:36" }, { "id": 285, "lead_id": 87, "feedback": "An unusual follow-up: the item was processed.", "sentiment": "negative", "interaction_date": "2023-11-01 21:24:15" }, { "id": 286, "lead_id": 152, "feedback": "The document was reopened following a minor review.", "sentiment": "positive", "interaction_date": "2023-10-12 17:51:31" }, { "id": 287, "lead_id": 84, "feedback": "A late follow-up: the document was closed.", "sentiment": "positive", "interaction_date": "2023-08-09 15:52:21" }, { "id": 288, "lead_id": 24, "feedback": "No response from the courier, so the payment was processed.", "sentiment": "positive", "interaction_date": "2023-04-26 16:12:48" }, { "id": 289, "lead_id": 145, "feedback": "The team reported a partial issue; the request was escalated.", "sentiment": "positive", "interaction_date": "2023-06-23 12:59:13" }, { "id": 290, "lead_id": 10, "feedback": "The delivery was replaced — partial case, no further action.", "sentiment": "positive", "interaction_date": "2023-04-13 14:11:03" }, { "id": 291, "lead_id": 164, "feedback": "The courier reported a late issue; the order was escalated.", "sentiment": "positive", "interaction_date": "2023-08-15 11:26:37" }, { "id": 292, "lead_id": 153, "feedback": "A standard invoice was confirmed the same day.", "sentiment": "positive", "interaction_date": "2023-08-17 18:11:46" }, { "id": 293, "lead_id": 77, "feedback": "A late follow-up: the appointment was rejected.", "sentiment": "negative", "interaction_date": "2023-05-21 19:13:16" }, { "id": 294, "lead_id": 126, "feedback": "The team confirmed the details and the shipment was updated.", "sentiment": "positive", "interaction_date": "2023-10-24 18:24:54" }, { "id": 295, "lead_id": 173, "feedback": "A standard request was reopened the same day.", "sentiment": "neutral", "interaction_date": "2023-02-27 09:16:46" }, { "id": 296, "lead_id": 96, "feedback": "The invoice was updated after a routine check.", "sentiment": "negative", "interaction_date": "2023-05-05 19:49:07" }, { "id": 297, "lead_id": 40, "feedback": "The payment was escalated after an unusual check.", "sentiment": "positive", "interaction_date": "2023-01-16 09:57:38" }, { "id": 298, "lead_id": 19, "feedback": "A duplicate follow-up: the claim was delayed.", "sentiment": "positive", "interaction_date": "2023-09-29 17:54:53" }, { "id": 299, "lead_id": 40, "feedback": "A routine transfer was replaced the same day.", "sentiment": "positive", "interaction_date": "2023-03-31 13:01:25" }, { "id": 300, "lead_id": 47, "feedback": "The account owner asked for a change and the delivery was approved.", "sentiment": "positive", "interaction_date": "2023-07-17 14:23:17" } ], "comments": [ { "id": 1, "interaction_id": 207, "comment_text": "The ticket was updated — partial case, no further action. The account owner confirmed the details and the booking was resolved.", "created_at": "2023-01-26 08:58:37", "likes_count": 802, "reply_count": 56 }, { "id": 2, "interaction_id": 212, "comment_text": "The customer asked for a change and the delivery was replaced. An operator reported a minor issue; the order was rescheduled.", "created_at": "2023-11-25 16:38:36", "likes_count": 221, "reply_count": 52 }, { "id": 3, "interaction_id": 141, "comment_text": "The supplier asked for a change and the appointment was delayed. The account owner reported an incomplete issue; the item was escalated. The reviewer reported a standard issue; the document was completed.", "created_at": "2023-04-19 08:34:48", "likes_count": 570, "reply_count": 43 }, { "id": 4, "interaction_id": 51, "comment_text": "No response from the supplier, so the account was refunded. The team confirmed the details and the claim was resolved. No response from the reviewer, so the document was reviewed.", "created_at": "2023-08-24 09:05:14", "likes_count": 573, "reply_count": 59 }, { "id": 5, "interaction_id": 33, "comment_text": "No response from the customer, so the record was updated. The delivery was confirmed — standard case, no further action. No response from the reviewer, so the ticket was cancelled.", "created_at": "2023-11-10 17:39:42", "likes_count": 121, "reply_count": 51 }, { "id": 6, "interaction_id": 62, "comment_text": "An operator asked for a change and the order was updated. No response from the team, so the transfer was rescheduled. The payment was reopened — unusual case, no further action.", "created_at": "2023-11-15 19:11:01", "likes_count": 468, "reply_count": 46 }, { "id": 7, "interaction_id": 33, "comment_text": "No response from the supplier, so the claim was reviewed. The reviewer asked for a change and the delivery was closed. The reviewer asked for a change and the invoice was refunded.", "created_at": "2023-04-16 08:46:31", "likes_count": 136, "reply_count": 53 }, { "id": 8, "interaction_id": 20, "comment_text": "The supplier confirmed the details and the request was rescheduled. The supplier reported an unusual issue; the payment was approved. No response from an operator, so the record was rejected.", "created_at": "2023-01-06 14:40:18", "likes_count": 505, "reply_count": 46 }, { "id": 9, "interaction_id": 252, "comment_text": "The document was approved — unusual case, no further action. No response from the account owner, so the record was resolved. The courier reported a standard issue; the refund was confirmed.", "created_at": "2023-09-07 13:12:34", "likes_count": 561, "reply_count": 52 }, { "id": 10, "interaction_id": 160, "comment_text": "An operator reported a routine issue; the request was closed. The team reported an urgent issue; the claim was completed. The document was updated — standard case, no further action. No response from the account owner, so the shipment was refunded.", "created_at": "2023-05-16 11:57:30", "likes_count": 285, "reply_count": 29 }, { "id": 11, "interaction_id": 126, "comment_text": "The courier confirmed the details and the appointment was updated. No response from the customer, so the account was confirmed. The reviewer reported an automatic issue; the claim was rescheduled.", "created_at": "2023-03-13 07:54:00", "likes_count": 356, "reply_count": 39 }, { "id": 12, "interaction_id": 105, "comment_text": "The order was reviewed — incomplete case, no further action. The order was cancelled — duplicate case, no further action. The account owner asked for a change and the report was rejected. The customer confirmed the details and the order was resolved.", "created_at": "2023-05-11 14:02:40", "likes_count": 488, "reply_count": 52 }, { "id": 13, "interaction_id": 247, "comment_text": "The customer confirmed the details and the item was refunded. The reviewer asked for a change and the report was closed. The courier reported an automatic issue; the document was delayed. The team reported a late issue; the document was reviewed.", "created_at": "2023-05-18 10:27:44", "likes_count": 423, "reply_count": 72 }, { "id": 14, "interaction_id": 106, "comment_text": "The shipment was confirmed — unusual case, no further action. The session was confirmed — partial case, no further action. The reviewer confirmed the details and the claim was updated. No response from the team, so the appointment was refunded.", "created_at": "2023-05-27 11:13:57", "likes_count": 440, "reply_count": 45 }, { "id": 15, "interaction_id": 66, "comment_text": "An operator reported a standard issue; the refund was rescheduled. The supplier confirmed the details and the booking was replaced. No response from the courier, so the payment was reopened.", "created_at": "2023-06-18 20:46:22", "likes_count": 592, "reply_count": 52 }, { "id": 16, "interaction_id": 239, "comment_text": "The courier asked for a change and the claim was refunded. The customer asked for a change and the appointment was escalated.", "created_at": "2023-11-11 15:20:42", "likes_count": 404, "reply_count": 41 }, { "id": 17, "interaction_id": 136, "comment_text": "An operator confirmed the details and the order was processed. The customer reported a manual issue; the shipment was confirmed.", "created_at": "2023-05-05 14:47:01", "likes_count": 536, "reply_count": 58 }, { "id": 18, "interaction_id": 255, "comment_text": "The supplier reported an urgent issue; the appointment was rescheduled. The customer confirmed the details and the session was refunded. The supplier confirmed the details and the claim was cancelled.", "created_at": "2023-01-18 19:42:52", "likes_count": 495, "reply_count": 45 }, { "id": 19, "interaction_id": 1, "comment_text": "The supplier asked for a change and the appointment was updated. The report was rejected — repeat case, no further action. The supplier asked for a change and the invoice was completed.", "created_at": "2023-04-14 12:47:04", "likes_count": 278, "reply_count": 41 }, { "id": 20, "interaction_id": 294, "comment_text": "An operator confirmed the details and the account was replaced. An operator asked for a change and the order was rescheduled.", "created_at": "2023-04-17 16:02:25", "likes_count": 229, "reply_count": 61 }, { "id": 21, "interaction_id": 33, "comment_text": "The reviewer asked for a change and the claim was completed. The shipment was updated — automatic case, no further action.", "created_at": "2023-11-27 11:01:06", "likes_count": 474, "reply_count": 66 }, { "id": 22, "interaction_id": 65, "comment_text": "The reviewer confirmed the details and the order was reopened. The team asked for a change and the transfer was delayed.", "created_at": "2023-10-12 12:09:22", "likes_count": 622, "reply_count": 49 }, { "id": 23, "interaction_id": 113, "comment_text": "An operator asked for a change and the item was reopened. The ticket was confirmed — unusual case, no further action.", "created_at": "2023-04-17 14:18:13", "likes_count": 566, "reply_count": 47 }, { "id": 24, "interaction_id": 206, "comment_text": "The courier asked for a change and the invoice was processed. An operator reported a partial issue; the appointment was updated. The transfer was refunded — unusual case, no further action. The supplier reported a minor issue; the session was confirmed.", "created_at": "2023-04-02 16:31:02", "likes_count": 501, "reply_count": 57 }, { "id": 25, "interaction_id": 189, "comment_text": "No response from the courier, so the session was updated. The delivery was updated — minor case, no further action. The booking was confirmed — manual case, no further action. The shipment was resolved — manual case, no further action.", "created_at": "2023-12-01 20:46:04", "likes_count": 354, "reply_count": 64 }, { "id": 26, "interaction_id": 214, "comment_text": "The customer confirmed the details and the document was approved. The reviewer asked for a change and the request was rejected.", "created_at": "2023-04-17 08:15:25", "likes_count": 476, "reply_count": 46 }, { "id": 27, "interaction_id": 54, "comment_text": "The refund was reviewed — automatic case, no further action. An operator asked for a change and the item was cancelled. No response from an operator, so the appointment was delayed. Support asked for a change and the document was cancelled.", "created_at": "2023-06-28 12:06:34", "likes_count": 616, "reply_count": 61 }, { "id": 28, "interaction_id": 230, "comment_text": "The ticket was processed — partial case, no further action. The reviewer confirmed the details and the item was rescheduled. The courier reported an incomplete issue; the transfer was approved.", "created_at": "2023-03-05 08:53:58", "likes_count": 579, "reply_count": 43 }, { "id": 29, "interaction_id": 153, "comment_text": "No response from the customer, so the invoice was completed. The reviewer confirmed the details and the appointment was completed. The record was approved — urgent case, no further action.", "created_at": "2023-12-06 20:01:55", "likes_count": 371, "reply_count": 17 }, { "id": 30, "interaction_id": 135, "comment_text": "The reviewer confirmed the details and the shipment was completed. The ticket was closed — standard case, no further action. Support asked for a change and the shipment was resolved.", "created_at": "2023-12-09 02:33:10", "likes_count": 719, "reply_count": 50 }, { "id": 31, "interaction_id": 77, "comment_text": "The customer confirmed the details and the record was closed. The invoice was resolved — standard case, no further action. The ticket was resolved — minor case, no further action.", "created_at": "2023-09-11 18:35:37", "likes_count": 266, "reply_count": 51 }, { "id": 32, "interaction_id": 291, "comment_text": "The account owner reported a late issue; the appointment was replaced. The reviewer reported a late issue; the item was reviewed. No response from the reviewer, so the invoice was rescheduled.", "created_at": "2023-12-08 17:55:41", "likes_count": 484, "reply_count": 42 }, { "id": 33, "interaction_id": 44, "comment_text": "The account owner asked for a change and the booking was escalated. The team reported a partial issue; the invoice was replaced. The supplier asked for a change and the session was updated.", "created_at": "2023-10-24 12:18:08", "likes_count": 625, "reply_count": 75 }, { "id": 34, "interaction_id": 45, "comment_text": "No response from an operator, so the transfer was resolved. The reviewer confirmed the details and the shipment was updated.", "created_at": "2023-04-28 21:26:14", "likes_count": 392, "reply_count": 72 }, { "id": 35, "interaction_id": 184, "comment_text": "The reviewer confirmed the details and the session was resolved. The account was processed — minor case, no further action.", "created_at": "2023-05-27 08:34:49", "likes_count": 571, "reply_count": 43 }, { "id": 36, "interaction_id": 17, "comment_text": "The session was delayed — manual case, no further action. The customer reported a minor issue; the ticket was rescheduled. No response from the customer, so the item was replaced.", "created_at": "2023-02-24 15:58:21", "likes_count": 653, "reply_count": 62 }, { "id": 37, "interaction_id": 46, "comment_text": "The reviewer reported a duplicate issue; the record was reviewed. No response from the courier, so the report was processed. The request was escalated — minor case, no further action.", "created_at": "2023-04-08 09:11:53", "likes_count": 472, "reply_count": 54 }, { "id": 38, "interaction_id": 257, "comment_text": "The account owner asked for a change and the claim was completed. Support asked for a change and the transfer was resolved.", "created_at": "2023-09-21 09:02:27", "likes_count": 617, "reply_count": 67 }, { "id": 39, "interaction_id": 168, "comment_text": "No response from the account owner, so the booking was reopened. The team asked for a change and the account was updated.", "created_at": "2023-07-05 02:55:34", "likes_count": 422, "reply_count": 43 }, { "id": 40, "interaction_id": 97, "comment_text": "No response from the account owner, so the item was delayed. The session was refunded — urgent case, no further action.", "created_at": "2023-01-26 12:42:59", "likes_count": 364, "reply_count": 44 }, { "id": 41, "interaction_id": 82, "comment_text": "The customer confirmed the details and the invoice was updated. The courier reported an unusual issue; the ticket was closed. The booking was resolved — automatic case, no further action.", "created_at": "2023-04-13 17:20:47", "likes_count": 412, "reply_count": 57 }, { "id": 42, "interaction_id": 53, "comment_text": "The account owner reported an automatic issue; the delivery was escalated. No response from an operator, so the ticket was escalated. The team asked for a change and the appointment was processed.", "created_at": "2023-08-14 17:19:25", "likes_count": 634, "reply_count": 70 }, { "id": 43, "interaction_id": 154, "comment_text": "Support asked for a change and the record was rescheduled. The team reported an incomplete issue; the claim was rejected.", "created_at": "2023-09-13 21:31:22", "likes_count": 689, "reply_count": 42 }, { "id": 44, "interaction_id": 238, "comment_text": "The courier confirmed the details and the invoice was refunded. The record was updated — late case, no further action. The team asked for a change and the document was refunded. The account owner reported an urgent issue; the report was processed.", "created_at": "2023-07-22 01:05:30", "likes_count": 365, "reply_count": 50 }, { "id": 45, "interaction_id": 199, "comment_text": "The supplier reported a repeat issue; the document was replaced. The appointment was resolved — duplicate case, no further action.", "created_at": "2023-03-25 00:31:00", "likes_count": 559, "reply_count": 57 }, { "id": 46, "interaction_id": 10, "comment_text": "The team asked for a change and the session was updated. The supplier asked for a change and the record was closed. No response from the supplier, so the payment was cancelled.", "created_at": "2023-10-21 10:58:44", "likes_count": 635, "reply_count": 35 }, { "id": 47, "interaction_id": 20, "comment_text": "The team confirmed the details and the item was processed. The team reported an incomplete issue; the account was replaced.", "created_at": "2023-07-15 07:03:30", "likes_count": 346, "reply_count": 46 }, { "id": 48, "interaction_id": 166, "comment_text": "The invoice was reopened — repeat case, no further action. The item was updated — late case, no further action. No response from the account owner, so the report was resolved.", "created_at": "2023-02-22 15:42:54", "likes_count": 688, "reply_count": 72 }, { "id": 49, "interaction_id": 260, "comment_text": "The account owner confirmed the details and the claim was rescheduled. The supplier asked for a change and the claim was reviewed. The reviewer asked for a change and the session was reviewed. No response from the supplier, so the refund was reviewed.", "created_at": "2023-02-11 08:12:08", "likes_count": 320, "reply_count": 26 }, { "id": 50, "interaction_id": 231, "comment_text": "The reviewer confirmed the details and the refund was approved. The account owner reported a duplicate issue; the item was closed. The reviewer asked for a change and the transfer was replaced. The session was processed — minor case, no further action.", "created_at": "2023-12-18 16:25:02", "likes_count": 489, "reply_count": 35 }, { "id": 51, "interaction_id": 174, "comment_text": "The courier confirmed the details and the claim was updated. The reviewer reported a manual issue; the order was updated. The customer reported a duplicate issue; the document was closed. The account owner asked for a change and the shipment was rescheduled.", "created_at": "2023-04-25 19:41:42", "likes_count": 677, "reply_count": 38 }, { "id": 52, "interaction_id": 9, "comment_text": "The customer reported a standard issue; the record was processed. No response from the customer, so the shipment was refunded. The reviewer asked for a change and the payment was closed.", "created_at": "2023-04-11 09:52:54", "likes_count": 522, "reply_count": 39 }, { "id": 53, "interaction_id": 132, "comment_text": "No response from the account owner, so the order was refunded. The reviewer confirmed the details and the order was replaced. The supplier confirmed the details and the ticket was rejected. The reviewer asked for a change and the account was rejected.", "created_at": "2023-03-29 12:47:21", "likes_count": 599, "reply_count": 63 }, { "id": 54, "interaction_id": 268, "comment_text": "The customer asked for a change and the item was confirmed. Support asked for a change and the refund was escalated.", "created_at": "2023-01-27 08:31:48", "likes_count": 658, "reply_count": 42 }, { "id": 55, "interaction_id": 85, "comment_text": "The item was refunded — urgent case, no further action. The team asked for a change and the appointment was rejected.", "created_at": "2023-05-09 20:14:31", "likes_count": 337, "reply_count": 65 }, { "id": 56, "interaction_id": 269, "comment_text": "No response from the team, so the ticket was escalated. No response from the team, so the shipment was resolved.", "created_at": "2023-07-16 11:00:04", "likes_count": 430, "reply_count": 24 }, { "id": 57, "interaction_id": 119, "comment_text": "An operator confirmed the details and the claim was updated. The reviewer reported a minor issue; the report was cancelled. The supplier reported an urgent issue; the report was confirmed. The team reported an urgent issue; the session was processed.", "created_at": "2023-04-06 20:58:30", "likes_count": 347, "reply_count": 45 }, { "id": 58, "interaction_id": 24, "comment_text": "Support asked for a change and the claim was reviewed. The customer asked for a change and the transfer was resolved.", "created_at": "2023-10-28 08:57:04", "likes_count": 453, "reply_count": 61 }, { "id": 59, "interaction_id": 28, "comment_text": "The report was reviewed — duplicate case, no further action. The supplier asked for a change and the session was rejected.", "created_at": "2023-06-25 08:35:36", "likes_count": 784, "reply_count": 53 }, { "id": 60, "interaction_id": 27, "comment_text": "The report was reopened — repeat case, no further action. The booking was escalated — standard case, no further action. The courier reported a duplicate issue; the order was completed. The team asked for a change and the ticket was cancelled.", "created_at": "2023-11-25 17:13:36", "likes_count": 577, "reply_count": 58 }, { "id": 61, "interaction_id": 204, "comment_text": "The account owner confirmed the details and the order was resolved. The team asked for a change and the payment was updated. The account owner reported a repeat issue; the request was cancelled. The claim was reopened — urgent case, no further action.", "created_at": "2023-01-30 22:32:58", "likes_count": 777, "reply_count": 52 }, { "id": 62, "interaction_id": 266, "comment_text": "No response from the team, so the request was rescheduled. The courier confirmed the details and the refund was closed. No response from the reviewer, so the item was completed.", "created_at": "2023-07-06 21:59:55", "likes_count": 527, "reply_count": 66 }, { "id": 63, "interaction_id": 116, "comment_text": "No response from the reviewer, so the account was confirmed. Support asked for a change and the booking was approved. The team reported a partial issue; the item was replaced. The refund was cancelled — incomplete case, no further action.", "created_at": "2023-07-18 18:38:59", "likes_count": 510, "reply_count": 57 }, { "id": 64, "interaction_id": 183, "comment_text": "The customer asked for a change and the item was approved. The appointment was resolved — incomplete case, no further action.", "created_at": "2023-12-03 13:14:29", "likes_count": 835, "reply_count": 51 }, { "id": 65, "interaction_id": 30, "comment_text": "An operator asked for a change and the invoice was confirmed. An operator reported a duplicate issue; the appointment was completed. The courier asked for a change and the shipment was rejected. The account owner reported an automatic issue; the delivery was approved.", "created_at": "2023-04-21 16:02:01", "likes_count": 401, "reply_count": 69 }, { "id": 66, "interaction_id": 88, "comment_text": "The payment was processed — routine case, no further action. The customer asked for a change and the record was completed. The supplier reported a duplicate issue; the document was confirmed. The supplier reported a late issue; the request was processed.", "created_at": "2023-12-22 23:07:29", "likes_count": 273, "reply_count": 48 }, { "id": 67, "interaction_id": 106, "comment_text": "The supplier confirmed the details and the invoice was rescheduled. No response from the customer, so the record was processed.", "created_at": "2023-12-05 15:31:36", "likes_count": 623, "reply_count": 59 }, { "id": 68, "interaction_id": 284, "comment_text": "An operator asked for a change and the document was processed. No response from an operator, so the item was updated. No response from the courier, so the account was escalated. The reviewer reported an urgent issue; the item was approved.", "created_at": "2023-10-06 05:42:03", "likes_count": 661, "reply_count": 45 }, { "id": 69, "interaction_id": 25, "comment_text": "The supplier reported a late issue; the ticket was cancelled. The account owner asked for a change and the order was updated. The session was reviewed — manual case, no further action. The report was updated — late case, no further action.", "created_at": "2023-04-10 22:09:24", "likes_count": 530, "reply_count": 59 }, { "id": 70, "interaction_id": 216, "comment_text": "The customer asked for a change and the record was processed. An operator asked for a change and the refund was confirmed. The customer asked for a change and the shipment was confirmed. No response from the reviewer, so the request was replaced.", "created_at": "2023-04-13 19:40:34", "likes_count": 453, "reply_count": 47 }, { "id": 71, "interaction_id": 284, "comment_text": "The payment was refunded — automatic case, no further action. The customer asked for a change and the session was reviewed. The reviewer reported a routine issue; the shipment was reviewed.", "created_at": "2023-01-25 23:41:14", "likes_count": 527, "reply_count": 40 }, { "id": 72, "interaction_id": 80, "comment_text": "The team asked for a change and the payment was refunded. An operator reported a routine issue; the booking was processed. The courier reported a minor issue; the delivery was completed.", "created_at": "2023-11-29 17:06:26", "likes_count": 804, "reply_count": 43 }, { "id": 73, "interaction_id": 247, "comment_text": "The team confirmed the details and the report was escalated. The item was rescheduled — manual case, no further action.", "created_at": "2023-11-17 11:54:50", "likes_count": 572, "reply_count": 57 }, { "id": 74, "interaction_id": 229, "comment_text": "The item was reviewed — duplicate case, no further action. The reviewer asked for a change and the account was resolved. The team confirmed the details and the report was cancelled.", "created_at": "2023-02-02 07:53:01", "likes_count": 339, "reply_count": 54 }, { "id": 75, "interaction_id": 152, "comment_text": "The refund was reviewed — minor case, no further action. The delivery was cancelled — routine case, no further action.", "created_at": "2023-05-14 19:17:34", "likes_count": 467, "reply_count": 55 }, { "id": 76, "interaction_id": 233, "comment_text": "No response from the customer, so the booking was completed. An operator reported a routine issue; the claim was escalated. The courier reported an automatic issue; the order was replaced.", "created_at": "2023-02-28 17:11:34", "likes_count": 424, "reply_count": 29 }, { "id": 77, "interaction_id": 55, "comment_text": "The reviewer confirmed the details and the refund was replaced. The transfer was confirmed — late case, no further action.", "created_at": "2023-04-12 00:46:02", "likes_count": 416, "reply_count": 84 }, { "id": 78, "interaction_id": 7, "comment_text": "The appointment was rescheduled — standard case, no further action. No response from the team, so the report was updated. The report was cancelled — urgent case, no further action.", "created_at": "2023-07-29 18:47:44", "likes_count": 432, "reply_count": 84 }, { "id": 79, "interaction_id": 76, "comment_text": "No response from the customer, so the account was rescheduled. The customer reported a standard issue; the session was replaced. No response from the reviewer, so the delivery was reviewed.", "created_at": "2023-10-08 19:45:54", "likes_count": 359, "reply_count": 48 }, { "id": 80, "interaction_id": 273, "comment_text": "The courier reported a manual issue; the invoice was reviewed. The courier confirmed the details and the booking was refunded.", "created_at": "2023-10-22 10:18:37", "likes_count": 413, "reply_count": 89 }, { "id": 81, "interaction_id": 148, "comment_text": "The appointment was replaced — repeat case, no further action. The supplier asked for a change and the ticket was confirmed. An operator asked for a change and the request was resolved. An operator confirmed the details and the item was updated.", "created_at": "2023-01-02 20:43:12", "likes_count": 492, "reply_count": 27 }, { "id": 82, "interaction_id": 191, "comment_text": "The account owner confirmed the details and the session was approved. The order was delayed — repeat case, no further action.", "created_at": "2023-03-23 15:10:53", "likes_count": 337, "reply_count": 58 }, { "id": 83, "interaction_id": 226, "comment_text": "The shipment was replaced — urgent case, no further action. The reviewer asked for a change and the invoice was reopened.", "created_at": "2023-07-20 17:28:11", "likes_count": 628, "reply_count": 81 }, { "id": 84, "interaction_id": 98, "comment_text": "An operator reported a minor issue; the booking was delayed. No response from the courier, so the delivery was rejected.", "created_at": "2023-12-25 09:25:49", "likes_count": 482, "reply_count": 56 }, { "id": 85, "interaction_id": 103, "comment_text": "The account owner reported a routine issue; the session was reviewed. Support asked for a change and the invoice was resolved. The supplier asked for a change and the session was processed.", "created_at": "2023-05-19 17:58:51", "likes_count": 745, "reply_count": 51 }, { "id": 86, "interaction_id": 153, "comment_text": "The booking was cancelled — repeat case, no further action. No response from the supplier, so the appointment was processed.", "created_at": "2023-03-08 10:41:02", "likes_count": 433, "reply_count": 44 }, { "id": 87, "interaction_id": 237, "comment_text": "The supplier asked for a change and the request was closed. The delivery was rescheduled — late case, no further action. The supplier reported a partial issue; the request was processed. The record was updated — urgent case, no further action.", "created_at": "2023-02-20 22:33:58", "likes_count": 394, "reply_count": 61 }, { "id": 88, "interaction_id": 184, "comment_text": "The courier asked for a change and the payment was reopened. The team asked for a change and the report was escalated. No response from the supplier, so the ticket was refunded.", "created_at": "2023-02-08 10:46:44", "likes_count": 582, "reply_count": 38 }, { "id": 89, "interaction_id": 263, "comment_text": "The customer asked for a change and the claim was rejected. An operator confirmed the details and the ticket was completed. The courier reported a partial issue; the item was updated. No response from the reviewer, so the item was confirmed.", "created_at": "2023-10-31 12:34:10", "likes_count": 472, "reply_count": 37 }, { "id": 90, "interaction_id": 298, "comment_text": "The reviewer reported a late issue; the payment was resolved. The transfer was reviewed — automatic case, no further action. The account was cancelled — duplicate case, no further action. The team reported a minor issue; the account was rejected.", "created_at": "2023-01-20 11:24:06", "likes_count": 673, "reply_count": 44 }, { "id": 91, "interaction_id": 146, "comment_text": "The account owner reported a repeat issue; the ticket was replaced. An operator reported an urgent issue; the account was completed. Support asked for a change and the session was escalated.", "created_at": "2023-01-28 13:10:17", "likes_count": 608, "reply_count": 71 }, { "id": 92, "interaction_id": 223, "comment_text": "The team asked for a change and the delivery was updated. The reviewer reported a manual issue; the appointment was approved. No response from the account owner, so the claim was rejected. The reviewer confirmed the details and the item was resolved.", "created_at": "2023-12-14 21:23:36", "likes_count": 504, "reply_count": 50 }, { "id": 93, "interaction_id": 172, "comment_text": "The supplier asked for a change and the document was reopened. The courier confirmed the details and the record was completed. The item was rejected — late case, no further action.", "created_at": "2023-04-02 19:54:20", "likes_count": 527, "reply_count": 49 }, { "id": 94, "interaction_id": 259, "comment_text": "The team reported a minor issue; the record was rejected. No response from the reviewer, so the account was updated. The transfer was cancelled — routine case, no further action.", "created_at": "2023-03-15 09:50:23", "likes_count": 512, "reply_count": 44 }, { "id": 95, "interaction_id": 281, "comment_text": "The courier confirmed the details and the claim was confirmed. The reviewer confirmed the details and the shipment was processed. The reviewer asked for a change and the claim was rescheduled. No response from an operator, so the delivery was rejected.", "created_at": "2023-10-19 14:15:01", "likes_count": 464, "reply_count": 16 }, { "id": 96, "interaction_id": 77, "comment_text": "The team reported a routine issue; the order was replaced. The account owner confirmed the details and the record was completed. The payment was closed — late case, no further action.", "created_at": "2023-09-01 20:54:07", "likes_count": 489, "reply_count": 54 }, { "id": 97, "interaction_id": 164, "comment_text": "The courier asked for a change and the request was reopened. An operator reported a late issue; the item was reviewed. The shipment was resolved — duplicate case, no further action.", "created_at": "2023-08-06 13:23:08", "likes_count": 549, "reply_count": 31 }, { "id": 98, "interaction_id": 177, "comment_text": "An operator asked for a change and the account was escalated. The courier asked for a change and the transfer was escalated. Support asked for a change and the delivery was refunded.", "created_at": "2023-10-17 08:15:18", "likes_count": 541, "reply_count": 45 }, { "id": 99, "interaction_id": 298, "comment_text": "Support asked for a change and the document was resolved. The document was reviewed — urgent case, no further action. The courier confirmed the details and the record was rescheduled.", "created_at": "2023-03-26 14:23:29", "likes_count": 451, "reply_count": 68 }, { "id": 100, "interaction_id": 150, "comment_text": "No response from the supplier, so the document was refunded. The account owner reported a routine issue; the transfer was confirmed. The booking was delayed — routine case, no further action. An operator asked for a change and the invoice was reopened.", "created_at": "2023-09-15 20:39:45", "likes_count": 619, "reply_count": 59 }, { "id": 101, "interaction_id": 32, "comment_text": "The booking was refunded — repeat case, no further action. The customer asked for a change and the claim was delayed. An operator confirmed the details and the transfer was escalated.", "created_at": "2023-03-16 07:05:15", "likes_count": 421, "reply_count": 29 }, { "id": 102, "interaction_id": 146, "comment_text": "The booking was replaced — automatic case, no further action. The reviewer reported a repeat issue; the record was delayed. The courier asked for a change and the delivery was cancelled. The supplier reported an urgent issue; the shipment was completed.", "created_at": "2023-01-21 07:20:08", "likes_count": 746, "reply_count": 48 }, { "id": 103, "interaction_id": 72, "comment_text": "The account owner confirmed the details and the payment was updated. The courier reported an unusual issue; the report was approved. The report was replaced — incomplete case, no further action. The reviewer reported a minor issue; the appointment was closed.", "created_at": "2023-06-29 20:16:24", "likes_count": 455, "reply_count": 52 }, { "id": 104, "interaction_id": 179, "comment_text": "The transfer was closed — standard case, no further action. The refund was replaced — standard case, no further action. The courier asked for a change and the appointment was replaced. No response from the customer, so the session was reviewed.", "created_at": "2023-04-21 21:40:53", "likes_count": 571, "reply_count": 42 }, { "id": 105, "interaction_id": 209, "comment_text": "No response from the reviewer, so the transfer was reopened. The customer confirmed the details and the account was reviewed. The team confirmed the details and the shipment was closed. The account owner asked for a change and the ticket was delayed.", "created_at": "2023-04-25 09:57:47", "likes_count": 572, "reply_count": 44 }, { "id": 106, "interaction_id": 22, "comment_text": "The item was closed — unusual case, no further action. The session was closed — routine case, no further action.", "created_at": "2023-05-26 15:00:58", "likes_count": 576, "reply_count": 52 }, { "id": 107, "interaction_id": 179, "comment_text": "The courier reported an incomplete issue; the session was delayed. No response from the supplier, so the request was completed.", "created_at": "2023-07-10 15:09:52", "likes_count": 867, "reply_count": 53 }, { "id": 108, "interaction_id": 189, "comment_text": "The reviewer confirmed the details and the account was rejected. The supplier reported a duplicate issue; the refund was rescheduled. No response from the customer, so the item was replaced.", "created_at": "2023-09-14 15:17:23", "likes_count": 483, "reply_count": 57 }, { "id": 109, "interaction_id": 97, "comment_text": "No response from the team, so the report was reopened. No response from the supplier, so the request was reopened. The customer confirmed the details and the delivery was updated. The claim was replaced — standard case, no further action.", "created_at": "2023-08-19 18:48:30", "likes_count": 427, "reply_count": 62 }, { "id": 110, "interaction_id": 189, "comment_text": "Support asked for a change and the document was processed. The supplier asked for a change and the invoice was cancelled. The account owner asked for a change and the refund was rejected. The appointment was approved — minor case, no further action.", "created_at": "2023-09-11 07:27:11", "likes_count": 440, "reply_count": 34 }, { "id": 111, "interaction_id": 250, "comment_text": "The courier asked for a change and the record was confirmed. The account was escalated — unusual case, no further action.", "created_at": "2023-07-21 10:20:03", "likes_count": 651, "reply_count": 44 }, { "id": 112, "interaction_id": 86, "comment_text": "The supplier asked for a change and the report was processed. The supplier confirmed the details and the document was closed.", "created_at": "2023-09-21 17:05:15", "likes_count": 607, "reply_count": 60 }, { "id": 113, "interaction_id": 119, "comment_text": "The document was reopened — automatic case, no further action. An operator confirmed the details and the delivery was processed. The supplier reported a repeat issue; the booking was resolved.", "created_at": "2023-05-11 18:34:40", "likes_count": 195, "reply_count": 47 }, { "id": 114, "interaction_id": 45, "comment_text": "The account owner reported a manual issue; the item was confirmed. The reviewer confirmed the details and the report was escalated. The account owner confirmed the details and the report was replaced.", "created_at": "2023-06-02 11:02:50", "likes_count": 617, "reply_count": 38 }, { "id": 115, "interaction_id": 214, "comment_text": "The supplier asked for a change and the account was escalated. The ticket was delayed — incomplete case, no further action. An operator asked for a change and the delivery was escalated.", "created_at": "2023-06-08 07:35:21", "likes_count": 517, "reply_count": 80 }, { "id": 116, "interaction_id": 230, "comment_text": "The courier asked for a change and the account was completed. The appointment was rejected — duplicate case, no further action. No response from the reviewer, so the invoice was resolved. An operator reported an unusual issue; the booking was replaced.", "created_at": "2023-04-09 11:19:39", "likes_count": 574, "reply_count": 77 }, { "id": 117, "interaction_id": 186, "comment_text": "The report was delayed — duplicate case, no further action. The account owner reported a late issue; the appointment was rejected. No response from the reviewer, so the transfer was closed.", "created_at": "2023-03-06 20:05:12", "likes_count": 588, "reply_count": 71 }, { "id": 118, "interaction_id": 147, "comment_text": "No response from the courier, so the shipment was delayed. An operator reported an incomplete issue; the account was resolved. The item was refunded — automatic case, no further action.", "created_at": "2023-08-13 11:34:18", "likes_count": 437, "reply_count": 39 }, { "id": 119, "interaction_id": 153, "comment_text": "The customer reported a manual issue; the session was escalated. The ticket was resolved — incomplete case, no further action.", "created_at": "2023-04-29 20:06:58", "likes_count": 514, "reply_count": 43 }, { "id": 120, "interaction_id": 117, "comment_text": "An operator confirmed the details and the order was refunded. No response from the customer, so the account was reviewed. Support asked for a change and the ticket was processed. The customer confirmed the details and the shipment was confirmed.", "created_at": "2023-10-23 09:49:54", "likes_count": 424, "reply_count": 55 }, { "id": 121, "interaction_id": 257, "comment_text": "An operator reported a minor issue; the appointment was resolved. The courier reported a repeat issue; the booking was delayed.", "created_at": "2023-12-27 20:44:42", "likes_count": 417, "reply_count": 47 }, { "id": 122, "interaction_id": 30, "comment_text": "The ticket was escalated — manual case, no further action. The courier reported a standard issue; the refund was reviewed. No response from the courier, so the delivery was confirmed.", "created_at": "2023-05-30 13:03:27", "likes_count": 648, "reply_count": 33 }, { "id": 123, "interaction_id": 46, "comment_text": "The payment was escalated — repeat case, no further action. The account owner confirmed the details and the claim was rejected. The payment was reviewed — repeat case, no further action.", "created_at": "2023-12-27 22:49:03", "likes_count": 502, "reply_count": 49 }, { "id": 124, "interaction_id": 185, "comment_text": "An operator asked for a change and the refund was confirmed. The refund was replaced — automatic case, no further action.", "created_at": "2023-07-13 21:55:23", "likes_count": 535, "reply_count": 50 }, { "id": 125, "interaction_id": 138, "comment_text": "The account was resolved — partial case, no further action. The transfer was resolved — standard case, no further action. The supplier confirmed the details and the session was updated.", "created_at": "2023-01-24 01:39:44", "likes_count": 574, "reply_count": 57 }, { "id": 126, "interaction_id": 41, "comment_text": "The account owner asked for a change and the booking was reopened. The courier asked for a change and the claim was completed. The customer confirmed the details and the order was completed. No response from the supplier, so the ticket was closed.", "created_at": "2023-04-11 18:34:24", "likes_count": 667, "reply_count": 72 }, { "id": 127, "interaction_id": 252, "comment_text": "The supplier reported an automatic issue; the appointment was confirmed. Support asked for a change and the account was replaced. No response from the account owner, so the booking was updated.", "created_at": "2023-12-20 21:03:27", "likes_count": 298, "reply_count": 47 }, { "id": 128, "interaction_id": 29, "comment_text": "No response from the account owner, so the transfer was approved. The appointment was reviewed — automatic case, no further action. The invoice was updated — partial case, no further action.", "created_at": "2023-11-26 12:01:52", "likes_count": 737, "reply_count": 37 }, { "id": 129, "interaction_id": 47, "comment_text": "The customer asked for a change and the refund was escalated. No response from the supplier, so the claim was cancelled. The reviewer reported a repeat issue; the order was closed.", "created_at": "2023-11-12 01:09:30", "likes_count": 327, "reply_count": 45 }, { "id": 130, "interaction_id": 60, "comment_text": "The team confirmed the details and the item was delayed. The order was confirmed — routine case, no further action. No response from the team, so the booking was reopened. The supplier confirmed the details and the order was refunded.", "created_at": "2023-01-24 18:55:32", "likes_count": 463, "reply_count": 64 }, { "id": 131, "interaction_id": 127, "comment_text": "The account owner asked for a change and the session was reviewed. The team confirmed the details and the claim was cancelled. The appointment was confirmed — routine case, no further action. The session was reopened — minor case, no further action.", "created_at": "2023-11-17 15:04:20", "likes_count": 556, "reply_count": 22 }, { "id": 132, "interaction_id": 104, "comment_text": "No response from the team, so the refund was reviewed. No response from the supplier, so the account was approved.", "created_at": "2023-10-04 10:30:29", "likes_count": 399, "reply_count": 62 }, { "id": 133, "interaction_id": 220, "comment_text": "The reviewer confirmed the details and the refund was resolved. No response from the customer, so the report was rescheduled. The customer reported an automatic issue; the document was delayed. No response from the supplier, so the order was rejected.", "created_at": "2023-01-03 16:00:19", "likes_count": 693, "reply_count": 64 }, { "id": 134, "interaction_id": 295, "comment_text": "The request was cancelled — minor case, no further action. An operator asked for a change and the appointment was replaced. An operator confirmed the details and the item was updated. The reviewer reported an automatic issue; the record was approved.", "created_at": "2023-08-29 12:25:26", "likes_count": 602, "reply_count": 57 }, { "id": 135, "interaction_id": 290, "comment_text": "An operator reported a standard issue; the shipment was completed. The booking was cancelled — manual case, no further action. The customer reported an urgent issue; the booking was confirmed. The reviewer reported a manual issue; the transfer was rescheduled.", "created_at": "2023-08-06 18:36:40", "likes_count": 536, "reply_count": 32 }, { "id": 136, "interaction_id": 286, "comment_text": "The customer reported an unusual issue; the order was refunded. The courier asked for a change and the booking was reopened. The account owner confirmed the details and the shipment was cancelled.", "created_at": "2023-04-23 09:43:46", "likes_count": 712, "reply_count": 29 }, { "id": 137, "interaction_id": 201, "comment_text": "The courier confirmed the details and the record was rejected. No response from the supplier, so the record was delayed. No response from the team, so the session was approved. The transfer was refunded — urgent case, no further action.", "created_at": "2023-03-02 17:59:59", "likes_count": 586, "reply_count": 23 }, { "id": 138, "interaction_id": 177, "comment_text": "The reviewer confirmed the details and the claim was cancelled. The reviewer confirmed the details and the report was confirmed. The supplier reported a late issue; the account was completed.", "created_at": "2023-11-30 15:05:53", "likes_count": 538, "reply_count": 20 }, { "id": 139, "interaction_id": 252, "comment_text": "No response from the reviewer, so the payment was updated. No response from the team, so the claim was reviewed.", "created_at": "2023-08-23 12:30:47", "likes_count": 332, "reply_count": 72 }, { "id": 140, "interaction_id": 136, "comment_text": "The shipment was completed — urgent case, no further action. The transfer was processed — duplicate case, no further action. An operator confirmed the details and the item was refunded. The supplier confirmed the details and the item was approved.", "created_at": "2023-07-13 20:44:35", "likes_count": 603, "reply_count": 31 }, { "id": 141, "interaction_id": 154, "comment_text": "The refund was rejected — standard case, no further action. The supplier reported a duplicate issue; the order was rejected.", "created_at": "2023-09-01 17:46:59", "likes_count": 265, "reply_count": 63 }, { "id": 142, "interaction_id": 232, "comment_text": "The customer reported a duplicate issue; the account was updated. No response from the courier, so the transfer was rescheduled. No response from the reviewer, so the ticket was escalated.", "created_at": "2023-03-27 09:40:26", "likes_count": 312, "reply_count": 38 }, { "id": 143, "interaction_id": 273, "comment_text": "The booking was refunded — late case, no further action. Support asked for a change and the booking was rejected. The customer confirmed the details and the request was confirmed. The payment was cancelled — urgent case, no further action.", "created_at": "2023-07-15 08:56:59", "likes_count": 692, "reply_count": 22 }, { "id": 144, "interaction_id": 66, "comment_text": "The reviewer reported a minor issue; the item was escalated. An operator asked for a change and the claim was rejected. The order was replaced — urgent case, no further action. The refund was rejected — incomplete case, no further action.", "created_at": "2023-12-11 07:29:54", "likes_count": 601, "reply_count": 58 }, { "id": 145, "interaction_id": 238, "comment_text": "The session was resolved — duplicate case, no further action. The invoice was resolved — repeat case, no further action.", "created_at": "2023-10-23 16:32:26", "likes_count": 496, "reply_count": 76 }, { "id": 146, "interaction_id": 67, "comment_text": "The booking was reopened — late case, no further action. The account owner asked for a change and the report was escalated.", "created_at": "2023-11-25 11:16:43", "likes_count": 657, "reply_count": 25 }, { "id": 147, "interaction_id": 100, "comment_text": "The team reported an automatic issue; the appointment was completed. No response from an operator, so the document was delayed.", "created_at": "2023-04-08 09:20:34", "likes_count": 613, "reply_count": 59 }, { "id": 148, "interaction_id": 119, "comment_text": "The account owner reported a partial issue; the invoice was rejected. The courier reported an automatic issue; the account was rejected. The supplier reported a standard issue; the order was escalated. The customer asked for a change and the request was escalated.", "created_at": "2023-11-20 14:28:06", "likes_count": 473, "reply_count": 60 }, { "id": 149, "interaction_id": 222, "comment_text": "The account owner confirmed the details and the shipment was refunded. The invoice was processed — unusual case, no further action. The supplier asked for a change and the delivery was escalated. The report was processed — repeat case, no further action.", "created_at": "2023-09-15 17:14:55", "likes_count": 361, "reply_count": 24 }, { "id": 150, "interaction_id": 87, "comment_text": "The team reported an urgent issue; the booking was refunded. The reviewer confirmed the details and the document was confirmed.", "created_at": "2023-11-11 18:48:07", "likes_count": 640, "reply_count": 44 }, { "id": 151, "interaction_id": 218, "comment_text": "The courier asked for a change and the refund was confirmed. No response from the courier, so the delivery was processed. The courier asked for a change and the report was updated.", "created_at": "2023-03-11 03:53:24", "likes_count": 380, "reply_count": 71 }, { "id": 152, "interaction_id": 15, "comment_text": "The delivery was approved — routine case, no further action. An operator asked for a change and the record was confirmed. The team confirmed the details and the document was resolved. No response from the customer, so the order was reopened.", "created_at": "2023-06-05 11:23:05", "likes_count": 327, "reply_count": 60 }, { "id": 153, "interaction_id": 226, "comment_text": "The supplier asked for a change and the claim was confirmed. The item was approved — partial case, no further action. The supplier confirmed the details and the report was confirmed.", "created_at": "2023-05-10 12:54:09", "likes_count": 533, "reply_count": 33 }, { "id": 154, "interaction_id": 260, "comment_text": "The supplier reported a standard issue; the session was cancelled. The supplier reported a late issue; the record was updated. The invoice was delayed — standard case, no further action. The customer asked for a change and the delivery was updated.", "created_at": "2023-06-28 23:03:04", "likes_count": 418, "reply_count": 53 }, { "id": 155, "interaction_id": 140, "comment_text": "The customer confirmed the details and the appointment was confirmed. The reviewer asked for a change and the delivery was completed.", "created_at": "2023-08-10 20:42:11", "likes_count": 613, "reply_count": 49 }, { "id": 156, "interaction_id": 245, "comment_text": "The team reported an urgent issue; the refund was reopened. The reviewer confirmed the details and the appointment was approved.", "created_at": "2023-06-01 18:39:17", "likes_count": 620, "reply_count": 43 }, { "id": 157, "interaction_id": 211, "comment_text": "The reviewer confirmed the details and the item was rejected. The item was closed — automatic case, no further action.", "created_at": "2023-06-22 19:33:16", "likes_count": 664, "reply_count": 57 }, { "id": 158, "interaction_id": 131, "comment_text": "The account was cancelled — routine case, no further action. The courier reported a late issue; the transfer was updated. An operator asked for a change and the booking was updated. The account owner asked for a change and the transfer was reviewed.", "created_at": "2023-06-02 11:13:39", "likes_count": 286, "reply_count": 12 }, { "id": 159, "interaction_id": 128, "comment_text": "The supplier reported an unusual issue; the delivery was resolved. An operator reported a standard issue; the report was confirmed. No response from the account owner, so the record was confirmed.", "created_at": "2023-11-18 03:45:04", "likes_count": 515, "reply_count": 37 }, { "id": 160, "interaction_id": 77, "comment_text": "The shipment was confirmed — repeat case, no further action. Support asked for a change and the record was rescheduled.", "created_at": "2023-05-02 15:48:20", "likes_count": 197, "reply_count": 67 }, { "id": 161, "interaction_id": 77, "comment_text": "The courier asked for a change and the shipment was delayed. The team reported a routine issue; the ticket was approved. The customer asked for a change and the account was processed.", "created_at": "2023-09-01 16:40:29", "likes_count": 782, "reply_count": 55 }, { "id": 162, "interaction_id": 47, "comment_text": "The record was rescheduled — repeat case, no further action. No response from the courier, so the booking was replaced. The reviewer reported an urgent issue; the record was delayed.", "created_at": "2023-07-14 18:21:04", "likes_count": 810, "reply_count": 48 }, { "id": 163, "interaction_id": 196, "comment_text": "The customer reported a partial issue; the refund was cancelled. No response from the customer, so the item was reviewed.", "created_at": "2023-12-31 10:10:25", "likes_count": 622, "reply_count": 56 }, { "id": 164, "interaction_id": 250, "comment_text": "The record was resolved — unusual case, no further action. The supplier confirmed the details and the refund was completed. The supplier asked for a change and the appointment was replaced. The team reported an urgent issue; the ticket was processed.", "created_at": "2023-06-06 22:04:09", "likes_count": 501, "reply_count": 47 }, { "id": 165, "interaction_id": 256, "comment_text": "The reviewer reported a standard issue; the report was completed. The transfer was reopened — manual case, no further action. The item was approved — automatic case, no further action. The report was reviewed — partial case, no further action.", "created_at": "2023-04-06 19:50:36", "likes_count": 320, "reply_count": 51 }, { "id": 166, "interaction_id": 139, "comment_text": "The supplier confirmed the details and the session was resolved. An operator asked for a change and the item was processed.", "created_at": "2023-08-31 17:41:22", "likes_count": 563, "reply_count": 58 }, { "id": 167, "interaction_id": 266, "comment_text": "No response from the supplier, so the session was updated. An operator confirmed the details and the transfer was updated. The report was delayed — late case, no further action. No response from the courier, so the claim was closed.", "created_at": "2023-10-24 14:44:06", "likes_count": 533, "reply_count": 53 }, { "id": 168, "interaction_id": 162, "comment_text": "No response from the supplier, so the ticket was updated. The reviewer reported a late issue; the delivery was rescheduled. No response from the supplier, so the booking was rescheduled. No response from the courier, so the request was completed.", "created_at": "2023-03-22 17:26:08", "likes_count": 568, "reply_count": 46 }, { "id": 169, "interaction_id": 244, "comment_text": "The claim was reviewed — late case, no further action. No response from the reviewer, so the transfer was reviewed.", "created_at": "2023-10-24 11:24:25", "likes_count": 486, "reply_count": 46 }, { "id": 170, "interaction_id": 29, "comment_text": "The courier reported a routine issue; the transfer was delayed. The courier reported a standard issue; the delivery was completed. No response from an operator, so the ticket was reopened.", "created_at": "2023-07-22 13:37:38", "likes_count": 473, "reply_count": 33 }, { "id": 171, "interaction_id": 297, "comment_text": "The account owner confirmed the details and the appointment was reopened. The supplier reported a routine issue; the booking was updated.", "created_at": "2023-04-05 09:36:26", "likes_count": 511, "reply_count": 27 }, { "id": 172, "interaction_id": 288, "comment_text": "The reviewer confirmed the details and the booking was approved. The reviewer reported a routine issue; the claim was cancelled. The customer asked for a change and the item was reopened. The reviewer reported an incomplete issue; the record was completed.", "created_at": "2023-04-05 21:13:03", "likes_count": 399, "reply_count": 77 }, { "id": 173, "interaction_id": 267, "comment_text": "The transfer was completed — partial case, no further action. No response from the team, so the document was replaced. The supplier asked for a change and the payment was reviewed.", "created_at": "2023-10-17 11:43:45", "likes_count": 523, "reply_count": 28 }, { "id": 174, "interaction_id": 124, "comment_text": "No response from the team, so the record was confirmed. The reviewer confirmed the details and the order was updated.", "created_at": "2023-06-10 17:47:41", "likes_count": 482, "reply_count": 29 }, { "id": 175, "interaction_id": 202, "comment_text": "The reviewer confirmed the details and the booking was confirmed. An operator reported a partial issue; the ticket was confirmed. The claim was updated — minor case, no further action. The claim was rejected — duplicate case, no further action.", "created_at": "2023-09-19 10:14:39", "likes_count": 562, "reply_count": 62 }, { "id": 176, "interaction_id": 122, "comment_text": "An operator confirmed the details and the shipment was approved. No response from the account owner, so the record was delayed. The record was approved — minor case, no further action.", "created_at": "2023-07-09 22:51:18", "likes_count": 449, "reply_count": 45 }, { "id": 177, "interaction_id": 35, "comment_text": "The account owner asked for a change and the account was confirmed. The customer asked for a change and the account was rescheduled. No response from the team, so the report was replaced. The record was delayed — minor case, no further action.", "created_at": "2023-06-23 15:54:25", "likes_count": 585, "reply_count": 40 }, { "id": 178, "interaction_id": 185, "comment_text": "No response from an operator, so the session was replaced. An operator asked for a change and the delivery was reviewed. The reviewer confirmed the details and the session was updated. The refund was confirmed — repeat case, no further action.", "created_at": "2023-11-11 08:19:04", "likes_count": 645, "reply_count": 58 }, { "id": 179, "interaction_id": 148, "comment_text": "The document was resolved — manual case, no further action. The account owner reported a manual issue; the account was rescheduled.", "created_at": "2023-04-28 22:51:33", "likes_count": 385, "reply_count": 55 }, { "id": 180, "interaction_id": 142, "comment_text": "The appointment was confirmed — partial case, no further action. The courier reported a minor issue; the delivery was updated. The session was approved — duplicate case, no further action.", "created_at": "2023-07-17 11:16:34", "likes_count": 648, "reply_count": 46 }, { "id": 181, "interaction_id": 94, "comment_text": "The team reported an incomplete issue; the transfer was updated. The invoice was processed — minor case, no further action.", "created_at": "2023-05-17 19:48:27", "likes_count": 319, "reply_count": 46 }, { "id": 182, "interaction_id": 203, "comment_text": "The team reported a routine issue; the transfer was rescheduled. No response from the customer, so the refund was delayed. The supplier asked for a change and the transfer was rescheduled. The team reported an automatic issue; the record was approved.", "created_at": "2023-03-20 13:06:46", "likes_count": 436, "reply_count": 39 }, { "id": 183, "interaction_id": 57, "comment_text": "The reviewer reported an automatic issue; the report was closed. The supplier reported a standard issue; the record was processed. The courier asked for a change and the invoice was escalated.", "created_at": "2023-03-10 19:23:51", "likes_count": 617, "reply_count": 43 }, { "id": 184, "interaction_id": 244, "comment_text": "The customer asked for a change and the document was confirmed. The claim was rescheduled — repeat case, no further action. The supplier reported a manual issue; the invoice was processed.", "created_at": "2023-10-18 08:39:42", "likes_count": 456, "reply_count": 26 }, { "id": 185, "interaction_id": 297, "comment_text": "No response from the supplier, so the document was closed. The order was delayed — minor case, no further action.", "created_at": "2023-02-28 22:02:20", "likes_count": 572, "reply_count": 55 }, { "id": 186, "interaction_id": 168, "comment_text": "An operator reported an unusual issue; the appointment was completed. The account owner confirmed the details and the transfer was confirmed. The customer asked for a change and the payment was cancelled. No response from the courier, so the payment was completed.", "created_at": "2023-03-10 19:33:38", "likes_count": 463, "reply_count": 41 }, { "id": 187, "interaction_id": 222, "comment_text": "The request was rejected — routine case, no further action. The reviewer asked for a change and the request was resolved.", "created_at": "2023-07-04 08:09:50", "likes_count": 475, "reply_count": 50 }, { "id": 188, "interaction_id": 75, "comment_text": "The item was closed — minor case, no further action. The invoice was refunded — duplicate case, no further action. An operator asked for a change and the payment was rejected.", "created_at": "2023-10-21 09:32:03", "likes_count": 548, "reply_count": 48 }, { "id": 189, "interaction_id": 74, "comment_text": "An operator asked for a change and the ticket was rescheduled. The supplier asked for a change and the booking was approved.", "created_at": "2023-11-08 10:32:43", "likes_count": 640, "reply_count": 41 }, { "id": 190, "interaction_id": 116, "comment_text": "The courier reported a manual issue; the invoice was cancelled. The account owner asked for a change and the item was updated.", "created_at": "2023-06-01 13:57:39", "likes_count": 588, "reply_count": 63 }, { "id": 191, "interaction_id": 137, "comment_text": "The account owner confirmed the details and the item was approved. No response from an operator, so the ticket was escalated.", "created_at": "2023-10-23 23:38:49", "likes_count": 309, "reply_count": 44 }, { "id": 192, "interaction_id": 143, "comment_text": "An operator confirmed the details and the account was completed. The account owner reported a repeat issue; the account was reviewed.", "created_at": "2023-08-12 19:23:55", "likes_count": 428, "reply_count": 29 }, { "id": 193, "interaction_id": 192, "comment_text": "No response from an operator, so the session was delayed. The account owner confirmed the details and the record was refunded.", "created_at": "2023-02-21 05:13:05", "likes_count": 547, "reply_count": 71 }, { "id": 194, "interaction_id": 163, "comment_text": "The account owner asked for a change and the invoice was confirmed. The supplier confirmed the details and the transfer was resolved. The shipment was resolved — partial case, no further action. The supplier confirmed the details and the payment was replaced.", "created_at": "2023-05-29 13:44:23", "likes_count": 448, "reply_count": 54 }, { "id": 195, "interaction_id": 66, "comment_text": "The team confirmed the details and the claim was rescheduled. The order was resolved — urgent case, no further action. The account owner asked for a change and the report was processed.", "created_at": "2023-12-03 23:02:27", "likes_count": 451, "reply_count": 41 }, { "id": 196, "interaction_id": 170, "comment_text": "The reviewer confirmed the details and the shipment was updated. No response from the reviewer, so the document was replaced. The document was replaced — minor case, no further action.", "created_at": "2023-12-20 19:19:09", "likes_count": 739, "reply_count": 31 }, { "id": 197, "interaction_id": 237, "comment_text": "An operator reported a standard issue; the booking was cancelled. The reviewer reported a late issue; the delivery was rejected. The document was updated — standard case, no further action.", "created_at": "2023-11-22 07:11:08", "likes_count": 620, "reply_count": 50 }, { "id": 198, "interaction_id": 214, "comment_text": "The refund was replaced — incomplete case, no further action. The team confirmed the details and the session was replaced. No response from an operator, so the invoice was rescheduled.", "created_at": "2023-11-17 12:41:38", "likes_count": 623, "reply_count": 53 }, { "id": 199, "interaction_id": 64, "comment_text": "The account owner confirmed the details and the document was reopened. The transfer was escalated — urgent case, no further action. No response from the team, so the shipment was escalated. The reviewer asked for a change and the account was rejected.", "created_at": "2023-02-08 12:08:24", "likes_count": 336, "reply_count": 44 }, { "id": 200, "interaction_id": 205, "comment_text": "The supplier reported a late issue; the appointment was delayed. The account was resolved — manual case, no further action. An operator reported a standard issue; the delivery was refunded.", "created_at": "2023-01-16 07:22:09", "likes_count": 690, "reply_count": 39 } ], "opportunities": [ { "id": 1, "lead_id": 189, "value": 7968.62, "status": "open", "created_at": "2023-10-11 16:51:14" }, { "id": 2, "lead_id": 194, "value": 3587.54, "status": "lost", "created_at": "2023-09-09 03:23:00" }, { "id": 3, "lead_id": 141, "value": 1000.3, "status": "open", "created_at": "2023-01-25 17:20:39" }, { "id": 4, "lead_id": 95, "value": 17438.08, "status": "open", "created_at": "2023-07-18 19:05:06" }, { "id": 5, "lead_id": 172, "value": 1000.15, "status": "lost", "created_at": "2023-07-03 19:43:25" }, { "id": 6, "lead_id": 55, "value": 1480.48, "status": "won", "created_at": "2023-09-10 17:17:31" }, { "id": 7, "lead_id": 113, "value": 3666.21, "status": "open", "created_at": "2023-11-19 09:49:53" }, { "id": 8, "lead_id": 99, "value": 56319.17, "status": "open", "created_at": "2023-04-03 13:05:05" }, { "id": 9, 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"lead_id": 190, "value": 1136.34, "status": "open", "created_at": "2023-02-08 19:34:09" }, { "id": 39, "lead_id": 16, "value": 1002.76, "status": "open", "created_at": "2023-11-11 08:46:54" }, { "id": 40, "lead_id": 44, "value": 24936.69, "status": "open", "created_at": "2023-03-06 17:51:59" }, { "id": 41, "lead_id": 18, "value": 1987.51, "status": "open", "created_at": "2023-12-08 15:57:06" }, { "id": 42, "lead_id": 131, "value": 40122.4, "status": "open", "created_at": "2023-06-12 20:03:04" }, { "id": 43, "lead_id": 110, "value": 1048.88, "status": "open", "created_at": "2023-09-28 23:38:05" }, { "id": 44, "lead_id": 44, "value": 24707.74, "status": "open", "created_at": "2023-11-30 12:39:11" }, { "id": 45, "lead_id": 113, "value": 10714.66, "status": "open", "created_at": "2023-02-01 20:48:26" }, { "id": 46, "lead_id": 27, "value": 39181.75, "status": "open", "created_at": "2023-07-06 23:26:15" }, { "id": 47, "lead_id": 91, "value": 14399.16, "status": "open", "created_at": "2023-06-11 12:43:28" }, { "id": 48, "lead_id": 165, "value": 3444.64, "status": "open", "created_at": "2023-10-17 11:02:29" }, { "id": 49, "lead_id": 40, "value": 1387.91, "status": "open", "created_at": "2023-06-27 18:13:29" }, { "id": 50, "lead_id": 142, "value": 58838.84, "status": "won", "created_at": "2023-06-08 18:13:56" }, { "id": 51, "lead_id": 49, "value": 40553.13, "status": "lost", "created_at": "2023-03-18 18:52:06" }, { "id": 52, "lead_id": 126, "value": 4423.34, "status": "open", "created_at": "2023-04-11 00:00:14" }, { "id": 53, "lead_id": 63, "value": 4297.66, "status": "open", "created_at": "2023-02-03 21:29:57" }, { "id": 54, "lead_id": 1, "value": 44093.03, "status": "open", "created_at": "2023-09-08 10:10:37" }, { "id": 55, "lead_id": 148, "value": 3399.89, "status": "open", "created_at": "2023-05-22 18:44:03" }, { "id": 56, "lead_id": 127, "value": 1003.48, "status": "open", "created_at": "2023-08-28 10:24:53" }, { "id": 57, "lead_id": 59, "value": 1026.2, 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19:19:26" }, { "id": 77, "lead_id": 178, "value": 53673.71, "status": "open", "created_at": "2023-04-08 07:56:17" }, { "id": 78, "lead_id": 158, "value": 1855.15, "status": "lost", "created_at": "2023-05-24 19:12:21" }, { "id": 79, "lead_id": 136, "value": 37126.5, "status": "won", "created_at": "2023-04-17 17:43:07" }, { "id": 80, "lead_id": 109, "value": 2079.05, "status": "open", "created_at": "2023-12-14 16:27:06" }, { "id": 81, "lead_id": 30, "value": 8672.86, "status": "won", "created_at": "2023-07-07 13:39:44" }, { "id": 82, "lead_id": 103, "value": 2058.46, "status": "open", "created_at": "2023-04-09 14:08:12" }, { "id": 83, "lead_id": 114, "value": 56344.66, "status": "lost", "created_at": "2023-09-17 18:44:48" }, { "id": 84, "lead_id": 128, "value": 24747.29, "status": "open", "created_at": "2023-03-31 09:45:53" }, { "id": 85, "lead_id": 133, "value": 1092.99, "status": "open", "created_at": "2023-11-19 14:09:06" }, { "id": 86, "lead_id": 72, "value": 3216.9, "status": "lost", "created_at": "2023-10-23 21:59:34" }, { "id": 87, "lead_id": 136, "value": 3377.2, "status": "won", "created_at": "2023-11-13 05:01:14" }, { "id": 88, "lead_id": 160, "value": 12373.5, "status": "lost", "created_at": "2023-09-24 18:15:13" }, { "id": 89, "lead_id": 87, "value": 6618.15, "status": "open", "created_at": "2023-05-27 18:38:36" }, { "id": 90, "lead_id": 84, "value": 2419.43, "status": "open", "created_at": "2023-04-13 07:24:10" }, { "id": 91, "lead_id": 55, "value": 38220.17, "status": "open", "created_at": "2023-12-06 19:48:25" }, { "id": 92, "lead_id": 106, "value": 36070.79, "status": "won", "created_at": "2023-04-12 09:39:48" }, { "id": 93, "lead_id": 191, "value": 2452.84, "status": "open", "created_at": "2023-02-08 14:05:00" }, { "id": 94, "lead_id": 105, "value": 16541.27, "status": "open", "created_at": "2023-09-01 15:14:48" }, { "id": 95, "lead_id": 170, "value": 15552.03, "status": "open", "created_at": "2023-09-10 18:15:32" }, { "id": 96, "lead_id": 135, 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