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"follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 10, "patient_id": 8, "department_id": 7, "visit_date": "2022-10-19 14:58:47", "reason_for_visit": "The supplier asked for a change and the ticket was updated.", "visit_duration_minutes": 96, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 11, "patient_id": 186, "department_id": 9, "visit_date": "2020-02-15 08:48:54", "reason_for_visit": "No response from the supplier, so the claim was delayed.", "visit_duration_minutes": 94, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 12, "patient_id": 141, "department_id": 1, "visit_date": "2022-12-12 08:05:13", "reason_for_visit": "The reviewer reported an automatic issue; the invoice was cancelled.", "visit_duration_minutes": 133, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 13, "patient_id": 114, "department_id": 4, "visit_date": "2020-03-22 13:47:24", "reason_for_visit": "The claim was rescheduled after a duplicate 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"follow_up_required": false, "visit_outcome": "resolved" }, { "id": 18, "patient_id": 80, "department_id": 7, "visit_date": "2021-07-17 08:49:38", "reason_for_visit": "Flagged as automatic. 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The reviewer reviewed the ticket.", "visit_duration_minutes": 120, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 22, "patient_id": 45, "department_id": 6, "visit_date": "2023-01-26 10:06:18", "reason_for_visit": "The account owner asked for a change and the request was approved.", "visit_duration_minutes": 59, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 23, "patient_id": 180, "department_id": 4, "visit_date": "2023-10-11 20:20:04", "reason_for_visit": "The invoice was processed after an urgent check.", "visit_duration_minutes": 95, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 24, "patient_id": 153, "department_id": 8, "visit_date": "2021-12-30 23:13:50", "reason_for_visit": "No response from the team, so the record was approved.", "visit_duration_minutes": 115, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 25, "patient_id": 68, "department_id": 2, "visit_date": "2022-09-13 11:08:10", "reason_for_visit": "The account was updated following an unusual review.", "visit_duration_minutes": 83, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 26, "patient_id": 2, "department_id": 8, "visit_date": "2020-12-13 13:05:46", "reason_for_visit": "The reviewer confirmed the details and the record was delayed.", "visit_duration_minutes": 141, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 27, "patient_id": 163, "department_id": 7, "visit_date": "2021-11-28 10:53:23", "reason_for_visit": "The delivery was reopened following an urgent review.", "visit_duration_minutes": 159, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 28, "patient_id": 16, "department_id": 4, "visit_date": "2023-05-29 19:48:24", "reason_for_visit": "An incomplete order was refunded the same day.", "visit_duration_minutes": 173, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 29, "patient_id": 39, "department_id": 6, "visit_date": "2020-10-14 06:26:51", "reason_for_visit": "The delivery was completed — repeat case, no further action.", "visit_duration_minutes": 172, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 30, "patient_id": 180, "department_id": 10, "visit_date": "2020-08-06 07:34:10", "reason_for_visit": "The supplier asked for a change and the appointment was rejected.", "visit_duration_minutes": 95, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 31, "patient_id": 79, "department_id": 6, "visit_date": "2020-10-19 19:11:41", "reason_for_visit": "No response from the account owner, so the refund was reopened.", "visit_duration_minutes": 96, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 32, "patient_id": 106, "department_id": 7, "visit_date": "2023-08-13 19:26:22", "reason_for_visit": "The payment was replaced — unusual case, no further action.", "visit_duration_minutes": 171, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 33, "patient_id": 109, "department_id": 8, "visit_date": "2022-10-27 15:52:07", "reason_for_visit": "The report was approved — duplicate case, no further action.", "visit_duration_minutes": 157, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 34, "patient_id": 115, "department_id": 5, "visit_date": "2022-01-15 19:43:43", "reason_for_visit": "The account owner reported a duplicate issue; the appointment was approved.", "visit_duration_minutes": 144, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 35, "patient_id": 196, "department_id": 3, "visit_date": "2023-04-24 04:14:20", "reason_for_visit": "No response from the courier, so the refund was rejected.", "visit_duration_minutes": 97, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 36, "patient_id": 86, "department_id": 6, "visit_date": "2022-05-12 12:17:53", "reason_for_visit": "The delivery was escalated — unusual case, no further action.", "visit_duration_minutes": 110, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 37, "patient_id": 67, "department_id": 8, "visit_date": "2020-12-15 12:32:31", "reason_for_visit": "The invoice was rejected after a standard check.", "visit_duration_minutes": 112, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 38, "patient_id": 142, "department_id": 7, "visit_date": "2021-12-14 23:01:32", "reason_for_visit": null, "visit_duration_minutes": 164, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 39, "patient_id": 43, "department_id": 8, "visit_date": "2022-05-19 13:53:51", "reason_for_visit": "Flagged as late. The team delayed the account.", "visit_duration_minutes": 76, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 40, "patient_id": 57, "department_id": 3, "visit_date": "2022-06-10 16:17:47", "reason_for_visit": "The document was reopened following a routine review.", "visit_duration_minutes": 97, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 41, "patient_id": 137, "department_id": 10, "visit_date": "2023-10-26 10:25:37", "reason_for_visit": "Flagged as manual. Support cancelled the document.", "visit_duration_minutes": 129, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 42, "patient_id": 45, "department_id": 7, "visit_date": "2020-02-13 21:14:38", "reason_for_visit": "The claim was cancelled after an automatic check.", "visit_duration_minutes": 112, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 43, "patient_id": 162, "department_id": 6, "visit_date": "2021-01-31 22:30:55", "reason_for_visit": "The session was updated — minor case, no further action.", "visit_duration_minutes": 101, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 44, "patient_id": 20, "department_id": 8, "visit_date": "2023-12-05 19:24:54", "reason_for_visit": "No response from the reviewer, so the session was replaced.", "visit_duration_minutes": 129, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 45, "patient_id": 104, "department_id": 10, "visit_date": "2020-08-01 23:56:05", "reason_for_visit": "Flagged as minor. An operator rejected the appointment.", "visit_duration_minutes": 170, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 46, "patient_id": 12, "department_id": 4, "visit_date": "2020-05-06 19:05:34", "reason_for_visit": "A partial document was rejected the same day.", "visit_duration_minutes": 164, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 47, "patient_id": 74, "department_id": 10, "visit_date": "2020-06-21 13:28:14", "reason_for_visit": "Flagged as unusual. The customer escalated the payment.", "visit_duration_minutes": 148, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 48, "patient_id": 178, "department_id": 5, "visit_date": "2023-12-18 18:22:19", "reason_for_visit": "No response from the customer, so the item was processed.", "visit_duration_minutes": 151, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 49, "patient_id": 33, "department_id": 1, "visit_date": "2023-09-10 19:34:59", "reason_for_visit": "The customer asked for a change and the report was resolved.", "visit_duration_minutes": 191, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 50, "patient_id": 79, "department_id": 7, "visit_date": "2020-06-04 21:29:07", "reason_for_visit": "An unusual record was rescheduled the same day.", "visit_duration_minutes": 114, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 51, "patient_id": 147, "department_id": 5, "visit_date": "2020-08-31 08:46:48", "reason_for_visit": "The appointment was rejected following an unusual review.", "visit_duration_minutes": 157, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 52, "patient_id": 151, "department_id": 6, "visit_date": "2022-08-11 19:09:32", "reason_for_visit": "Flagged as incomplete. The team reopened the shipment.", "visit_duration_minutes": 131, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 53, "patient_id": 89, "department_id": 4, "visit_date": "2022-11-17 09:21:57", "reason_for_visit": "A late shipment was escalated the same day.", "visit_duration_minutes": 174, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 54, "patient_id": 177, "department_id": 1, "visit_date": "2023-08-23 21:46:21", "reason_for_visit": "Flagged as late. The supplier rejected the record.", "visit_duration_minutes": 169, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 55, "patient_id": 143, "department_id": 9, "visit_date": "2022-11-07 20:38:29", "reason_for_visit": "A duplicate follow-up: the account was escalated.", "visit_duration_minutes": 147, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 56, "patient_id": 60, "department_id": 5, "visit_date": "2022-08-18 10:12:27", "reason_for_visit": "A standard report was resolved the same day.", "visit_duration_minutes": 106, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 57, "patient_id": 163, "department_id": 5, "visit_date": "2022-10-26 11:57:06", "reason_for_visit": "A minor follow-up: the invoice was delayed.", "visit_duration_minutes": 136, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 58, "patient_id": 200, "department_id": 6, "visit_date": "2020-02-11 07:43:16", "reason_for_visit": "A minor 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reported a manual issue; the shipment was closed.", "visit_duration_minutes": 172, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 63, "patient_id": 62, "department_id": 2, "visit_date": "2020-11-22 17:20:37", "reason_for_visit": "A partial invoice was approved the same day.", "visit_duration_minutes": 142, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 64, "patient_id": 150, "department_id": 9, "visit_date": "2020-05-26 06:16:57", "reason_for_visit": "The request was refunded after a standard check.", "visit_duration_minutes": 97, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 65, "patient_id": 129, "department_id": 7, "visit_date": "2020-05-25 16:37:59", "reason_for_visit": "The account owner asked for a change and the ticket was completed.", "visit_duration_minutes": 159, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 66, "patient_id": 198, "department_id": 7, "visit_date": "2020-09-06 21:54:40", "reason_for_visit": "The reviewer confirmed the details and the item was refunded.", "visit_duration_minutes": 128, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 67, "patient_id": 16, "department_id": 3, "visit_date": "2023-06-10 17:44:37", "reason_for_visit": "The account owner confirmed the details and the session was confirmed.", "visit_duration_minutes": 154, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 68, "patient_id": 105, "department_id": 2, "visit_date": "2022-03-03 13:39:21", "reason_for_visit": "A routine document was cancelled the same day.", "visit_duration_minutes": 129, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 69, "patient_id": 171, "department_id": 2, "visit_date": "2020-06-12 20:10:02", "reason_for_visit": "No response from the customer, so the ticket was reviewed.", "visit_duration_minutes": 133, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 70, "patient_id": 192, "department_id": 7, "visit_date": "2020-10-12 13:24:05", "reason_for_visit": "A minor follow-up: the transfer was updated.", "visit_duration_minutes": 193, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 71, "patient_id": 116, "department_id": 8, "visit_date": "2020-10-13 14:34:41", "reason_for_visit": "The invoice was reopened after a partial check.", "visit_duration_minutes": 125, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 72, "patient_id": 48, "department_id": 6, "visit_date": "2022-02-06 06:56:38", "reason_for_visit": "The ticket was delayed following a manual review.", "visit_duration_minutes": 137, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 73, "patient_id": 151, "department_id": 4, "visit_date": "2021-06-29 11:32:20", "reason_for_visit": "An operator asked for a change and the delivery was resolved.", "visit_duration_minutes": 114, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 74, "patient_id": 157, "department_id": 6, "visit_date": "2020-10-21 12:22:50", "reason_for_visit": "The reviewer asked for a change and the item was rejected.", "visit_duration_minutes": 128, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 75, "patient_id": 180, "department_id": 5, "visit_date": "2022-06-25 09:21:46", "reason_for_visit": "The request was processed following a late review.", "visit_duration_minutes": 186, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 76, "patient_id": 95, "department_id": 9, "visit_date": "2021-01-02 17:58:37", "reason_for_visit": "The refund was updated — partial case, no further action.", "visit_duration_minutes": 152, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 77, "patient_id": 162, "department_id": 1, "visit_date": "2020-03-21 15:57:04", "reason_for_visit": "An automatic order was rejected the same day.", "visit_duration_minutes": 151, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 78, "patient_id": 99, "department_id": 2, "visit_date": "2020-06-24 11:10:15", "reason_for_visit": "The courier confirmed the details and the session was replaced.", "visit_duration_minutes": 122, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 79, "patient_id": 89, "department_id": 5, "visit_date": "2021-01-26 11:59:54", "reason_for_visit": "A minor invoice was approved the same day.", "visit_duration_minutes": 122, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 80, "patient_id": 165, "department_id": 10, "visit_date": "2020-01-29 21:16:53", "reason_for_visit": "The record was completed — automatic case, no further action.", "visit_duration_minutes": 155, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 81, "patient_id": 52, "department_id": 6, "visit_date": "2021-01-24 08:42:43", "reason_for_visit": "An automatic follow-up: the request was completed.", "visit_duration_minutes": 111, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 82, "patient_id": 138, "department_id": 3, "visit_date": "2023-03-05 13:39:18", "reason_for_visit": "The team asked for a change and the transfer was escalated.", "visit_duration_minutes": 82, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 83, "patient_id": 21, "department_id": 5, "visit_date": "2023-11-18 15:23:07", "reason_for_visit": "The session was rescheduled after a minor check.", "visit_duration_minutes": 55, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 84, "patient_id": 19, "department_id": 1, "visit_date": "2023-03-25 11:38:19", "reason_for_visit": null, "visit_duration_minutes": 173, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 85, "patient_id": 77, "department_id": 7, "visit_date": "2021-08-17 22:11:32", "reason_for_visit": "Flagged as automatic. 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The customer updated the ticket.", "visit_duration_minutes": 161, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 110, "patient_id": 12, "department_id": 6, "visit_date": "2022-03-24 18:06:52", "reason_for_visit": "An urgent follow-up: the delivery was approved.", "visit_duration_minutes": 131, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 111, "patient_id": 155, "department_id": 2, "visit_date": "2022-01-11 23:20:21", "reason_for_visit": "The claim was rescheduled following a standard review.", "visit_duration_minutes": 76, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 112, "patient_id": 75, "department_id": 3, "visit_date": "2022-07-25 18:07:20", "reason_for_visit": "Flagged as routine. 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"reason_for_visit": "An unusual follow-up: the report was closed.", "visit_duration_minutes": 159, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 117, "patient_id": 179, "department_id": 10, "visit_date": "2021-07-27 21:18:26", "reason_for_visit": null, "visit_duration_minutes": 149, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 118, "patient_id": 136, "department_id": 4, "visit_date": "2020-04-10 12:01:23", "reason_for_visit": "The claim was rejected — repeat case, no further action.", "visit_duration_minutes": 124, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 119, "patient_id": 161, "department_id": 9, "visit_date": "2022-09-22 20:53:41", "reason_for_visit": "The reviewer asked for a change and the record was closed.", "visit_duration_minutes": 90, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 120, "patient_id": 66, "department_id": 2, "visit_date": "2022-10-21 09:38:08", "reason_for_visit": "The supplier confirmed the details and the transfer was updated.", "visit_duration_minutes": 167, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 121, "patient_id": 98, "department_id": 6, "visit_date": "2022-09-21 22:46:08", "reason_for_visit": null, "visit_duration_minutes": 66, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 122, "patient_id": 172, "department_id": 7, "visit_date": "2022-05-30 22:14:22", "reason_for_visit": "An urgent follow-up: the report was delayed.", "visit_duration_minutes": 149, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 123, "patient_id": 16, "department_id": 10, "visit_date": "2023-01-29 17:48:42", "reason_for_visit": "No response from the customer, so the transfer was rescheduled.", "visit_duration_minutes": 122, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 124, "patient_id": 122, "department_id": 7, "visit_date": "2023-07-31 12:35:57", "reason_for_visit": "A routine account was escalated the same day.", "visit_duration_minutes": 188, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 125, "patient_id": 190, "department_id": 5, "visit_date": "2023-07-15 09:48:43", "reason_for_visit": "Support confirmed the details and the refund was resolved.", "visit_duration_minutes": 195, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 126, "patient_id": 196, "department_id": 3, "visit_date": "2021-08-09 18:29:03", "reason_for_visit": "The document was approved after a late check.", "visit_duration_minutes": 95, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 127, "patient_id": 30, "department_id": 8, "visit_date": "2020-04-11 19:07:07", "reason_for_visit": "A partial transfer was approved the same day.", "visit_duration_minutes": 93, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 128, "patient_id": 80, "department_id": 8, "visit_date": "2020-10-17 21:57:18", "reason_for_visit": "The account was rejected after an urgent check.", "visit_duration_minutes": 74, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 129, "patient_id": 10, "department_id": 8, "visit_date": "2021-11-27 13:18:11", "reason_for_visit": "A manual shipment was delayed the same day.", "visit_duration_minutes": 198, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 130, "patient_id": 137, "department_id": 2, "visit_date": "2022-08-31 11:53:01", "reason_for_visit": "No response from an operator, so the transfer was cancelled.", "visit_duration_minutes": 115, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 131, "patient_id": 12, "department_id": 8, "visit_date": "2021-09-29 18:49:17", "reason_for_visit": null, "visit_duration_minutes": 72, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 132, "patient_id": 119, "department_id": 5, "visit_date": "2023-02-07 09:39:45", "reason_for_visit": "The 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The customer escalated the appointment.", "visit_duration_minutes": 181, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 136, "patient_id": 135, "department_id": 6, "visit_date": "2022-09-23 17:55:44", "reason_for_visit": null, "visit_duration_minutes": 106, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 137, "patient_id": 130, "department_id": 7, "visit_date": "2022-03-15 19:58:51", "reason_for_visit": "The refund was rejected after a manual check.", "visit_duration_minutes": 117, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 138, "patient_id": 63, "department_id": 10, "visit_date": "2021-09-15 20:24:04", "reason_for_visit": "An incomplete document was delayed the same day.", "visit_duration_minutes": 163, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 139, "patient_id": 139, "department_id": 5, "visit_date": "2022-02-05 13:21:19", "reason_for_visit": "The account owner reported a minor issue; the item was cancelled.", "visit_duration_minutes": 105, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 140, "patient_id": 9, "department_id": 8, "visit_date": "2023-10-02 22:25:00", "reason_for_visit": "The item was delayed after a repeat check.", "visit_duration_minutes": 128, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 141, "patient_id": 137, "department_id": 8, "visit_date": "2021-08-07 09:44:37", "reason_for_visit": "The account was confirmed — routine case, no further action.", "visit_duration_minutes": 72, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 142, "patient_id": 182, "department_id": 5, "visit_date": "2022-11-02 08:05:26", "reason_for_visit": "No response from the team, so the session was processed.", "visit_duration_minutes": 85, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 143, "patient_id": 153, "department_id": 5, "visit_date": "2021-08-18 21:03:32", "reason_for_visit": "The team asked for a change and the transfer was reviewed.", "visit_duration_minutes": 148, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 144, "patient_id": 28, "department_id": 1, "visit_date": "2021-09-28 14:16:49", "reason_for_visit": "The document was delayed — standard case, no further action.", "visit_duration_minutes": 178, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 145, "patient_id": 10, "department_id": 7, "visit_date": "2022-08-07 09:03:35", "reason_for_visit": "Flagged as incomplete. The team rescheduled the booking.", "visit_duration_minutes": 147, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 146, "patient_id": 157, "department_id": 1, "visit_date": "2021-02-25 17:06:17", "reason_for_visit": "An operator reported a duplicate issue; the document was cancelled.", "visit_duration_minutes": 126, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 147, "patient_id": 54, "department_id": 10, "visit_date": "2020-09-13 11:12:17", "reason_for_visit": "The item was completed after an incomplete check.", "visit_duration_minutes": 79, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 148, "patient_id": 154, "department_id": 3, "visit_date": "2020-12-29 12:34:48", "reason_for_visit": "The account owner asked for a change and the record was reopened.", "visit_duration_minutes": 131, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 149, "patient_id": 20, "department_id": 5, "visit_date": "2023-12-08 18:25:46", "reason_for_visit": "The team confirmed the details and the ticket was rejected.", "visit_duration_minutes": 151, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 150, "patient_id": 199, "department_id": 8, "visit_date": "2020-10-04 12:56:10", "reason_for_visit": null, "visit_duration_minutes": 91, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 151, "patient_id": 149, "department_id": 4, "visit_date": "2023-06-07 19:24:23", "reason_for_visit": "A standard follow-up: the booking was cancelled.", "visit_duration_minutes": 183, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 152, "patient_id": 55, "department_id": 3, "visit_date": "2023-05-30 10:32:04", "reason_for_visit": "No response from the account owner, so the claim was rescheduled.", "visit_duration_minutes": 139, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 153, "patient_id": 24, "department_id": 2, "visit_date": "2022-02-05 20:16:51", "reason_for_visit": "No response from the account owner, so the shipment was replaced.", "visit_duration_minutes": 138, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 154, "patient_id": 184, "department_id": 1, "visit_date": "2021-11-21 00:07:53", "reason_for_visit": "Flagged as unusual. The customer refunded the ticket.", "visit_duration_minutes": 157, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 155, "patient_id": 153, "department_id": 5, "visit_date": "2023-12-09 21:44:32", "reason_for_visit": "A partial payment was closed the same day.", "visit_duration_minutes": 150, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 156, "patient_id": 164, "department_id": 5, "visit_date": "2021-11-04 20:40:40", "reason_for_visit": "The order was approved after a routine check.", "visit_duration_minutes": 122, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 157, "patient_id": 199, "department_id": 5, "visit_date": "2020-09-15 10:27:45", "reason_for_visit": "The team asked for a change and the invoice was escalated.", "visit_duration_minutes": 55, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 158, "patient_id": 199, "department_id": 10, "visit_date": "2020-09-01 16:19:40", "reason_for_visit": "The report was approved after an incomplete check.", "visit_duration_minutes": 104, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 159, "patient_id": 85, "department_id": 8, "visit_date": "2020-10-26 18:12:34", "reason_for_visit": "The request was confirmed — partial case, no further action.", "visit_duration_minutes": 91, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 160, "patient_id": 5, "department_id": 1, "visit_date": "2022-03-04 11:37:10", "reason_for_visit": "An operator confirmed the details and the item was refunded.", "visit_duration_minutes": 121, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 161, "patient_id": 178, "department_id": 4, "visit_date": "2023-10-11 19:52:45", "reason_for_visit": "A duplicate follow-up: the record was rejected.", "visit_duration_minutes": 83, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 162, "patient_id": 190, "department_id": 7, "visit_date": "2021-12-17 10:38:11", "reason_for_visit": "The claim was delayed after a routine check.", "visit_duration_minutes": 112, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 163, "patient_id": 197, "department_id": 3, "visit_date": "2021-12-23 18:59:40", "reason_for_visit": "A late follow-up: the order was cancelled.", "visit_duration_minutes": 82, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 164, "patient_id": 158, "department_id": 2, "visit_date": "2022-09-28 20:55:40", "reason_for_visit": "The item was confirmed following a partial review.", "visit_duration_minutes": 96, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 165, "patient_id": 3, "department_id": 4, "visit_date": "2023-03-24 12:16:23", "reason_for_visit": "An unusual follow-up: the session was reopened.", "visit_duration_minutes": 119, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 166, "patient_id": 7, "department_id": 5, "visit_date": "2023-05-21 17:50:19", "reason_for_visit": "An operator confirmed the details and the report was closed.", "visit_duration_minutes": 132, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 167, "patient_id": 77, "department_id": 7, "visit_date": "2023-06-26 21:40:44", "reason_for_visit": "No response from the account owner, so the request was confirmed.", "visit_duration_minutes": 146, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 168, "patient_id": 70, "department_id": 7, "visit_date": "2023-02-01 10:29:47", "reason_for_visit": "The account owner asked for a change and the booking was confirmed.", "visit_duration_minutes": 84, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 169, "patient_id": 169, "department_id": 10, "visit_date": "2021-05-11 14:35:51", "reason_for_visit": "The ticket was reviewed after a late check.", "visit_duration_minutes": 148, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 170, "patient_id": 33, "department_id": 2, "visit_date": "2022-01-08 16:55:07", "reason_for_visit": "The booking was escalated — unusual case, no further action.", "visit_duration_minutes": 164, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 171, "patient_id": 35, "department_id": 5, "visit_date": "2023-07-31 18:24:53", "reason_for_visit": "The appointment was reviewed — manual case, no further action.", "visit_duration_minutes": 180, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 172, "patient_id": 180, "department_id": 6, "visit_date": "2020-10-17 00:47:01", "reason_for_visit": null, "visit_duration_minutes": 169, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 173, "patient_id": 113, "department_id": 6, "visit_date": "2023-11-04 17:22:58", "reason_for_visit": "Flagged as repeat. The courier cancelled the claim.", "visit_duration_minutes": 144, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 174, "patient_id": 164, "department_id": 4, "visit_date": "2023-08-26 08:29:34", "reason_for_visit": "The request was completed — duplicate case, no further action.", "visit_duration_minutes": 137, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 175, "patient_id": 176, "department_id": 9, "visit_date": "2020-01-29 20:53:27", "reason_for_visit": "Support asked for a change and the transfer was closed.", "visit_duration_minutes": 164, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 176, "patient_id": 102, "department_id": 6, "visit_date": "2021-02-06 07:52:02", "reason_for_visit": "A manual shipment was rescheduled the same day.", "visit_duration_minutes": 110, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 177, "patient_id": 14, "department_id": 2, "visit_date": "2022-06-24 18:41:00", "reason_for_visit": "Flagged as incomplete. The customer closed the booking.", "visit_duration_minutes": 174, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 178, "patient_id": 58, "department_id": 3, "visit_date": "2020-12-19 23:27:51", "reason_for_visit": "The customer reported a minor issue; the order was refunded.", "visit_duration_minutes": 145, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 179, "patient_id": 173, "department_id": 5, "visit_date": "2021-03-23 21:41:53", "reason_for_visit": "A routine record was escalated the same day.", "visit_duration_minutes": 138, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 180, "patient_id": 54, "department_id": 7, "visit_date": "2020-02-25 08:44:51", "reason_for_visit": "An unusual report was cancelled the same day.", "visit_duration_minutes": 138, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 181, "patient_id": 155, "department_id": 9, "visit_date": "2022-05-20 23:56:22", "reason_for_visit": "Support asked for a change and the claim was cancelled.", "visit_duration_minutes": 162, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 182, "patient_id": 46, "department_id": 5, "visit_date": "2021-02-13 08:36:42", "reason_for_visit": "Flagged as standard. The customer reviewed the document.", "visit_duration_minutes": 156, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 183, "patient_id": 86, "department_id": 8, "visit_date": "2020-09-19 07:09:27", "reason_for_visit": "An operator confirmed the details and the claim was replaced.", "visit_duration_minutes": 117, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 184, "patient_id": 102, "department_id": 1, "visit_date": "2021-01-29 17:55:08", "reason_for_visit": "Flagged as urgent. The supplier refunded the request.", "visit_duration_minutes": 55, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 185, "patient_id": 37, "department_id": 4, "visit_date": "2021-10-20 22:59:04", "reason_for_visit": "An operator reported a repeat issue; the item was resolved.", "visit_duration_minutes": 146, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 186, "patient_id": 51, "department_id": 8, "visit_date": "2021-07-12 00:57:02", "reason_for_visit": "Flagged as automatic. An operator reviewed the claim.", "visit_duration_minutes": 85, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 187, "patient_id": 114, "department_id": 5, "visit_date": "2022-12-15 15:43:10", "reason_for_visit": "The shipment was completed following a duplicate review.", "visit_duration_minutes": 152, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 188, "patient_id": 102, "department_id": 8, "visit_date": "2021-01-08 19:18:13", "reason_for_visit": "The courier confirmed the details and the report was approved.", "visit_duration_minutes": 120, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 189, "patient_id": 142, "department_id": 10, "visit_date": "2023-07-12 21:00:45", "reason_for_visit": "The item was replaced after an urgent check.", "visit_duration_minutes": 177, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 190, "patient_id": 172, "department_id": 9, "visit_date": "2023-08-01 11:00:49", "reason_for_visit": "The report was closed after a routine check.", "visit_duration_minutes": 88, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 191, "patient_id": 121, "department_id": 10, "visit_date": "2023-08-16 13:23:16", "reason_for_visit": "No response from the customer, so the account was updated.", "visit_duration_minutes": 122, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 192, "patient_id": 102, "department_id": 7, "visit_date": "2023-11-28 23:46:06", "reason_for_visit": "The order was resolved — manual case, no further action.", "visit_duration_minutes": 111, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 193, "patient_id": 119, "department_id": 2, "visit_date": "2020-08-21 11:39:21", "reason_for_visit": "The reviewer reported a partial issue; the claim was reopened.", "visit_duration_minutes": 190, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 194, "patient_id": 60, "department_id": 8, "visit_date": "2020-12-06 23:25:23", "reason_for_visit": "A repeat shipment was rejected the same day.", "visit_duration_minutes": 166, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 195, "patient_id": 107, "department_id": 2, "visit_date": "2021-11-23 17:58:34", "reason_for_visit": "A duplicate follow-up: the report was delayed.", "visit_duration_minutes": 69, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 196, "patient_id": 183, "department_id": 4, "visit_date": "2022-01-12 17:59:33", "reason_for_visit": "Support confirmed the details and the order was processed.", "visit_duration_minutes": 162, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 197, "patient_id": 49, "department_id": 8, "visit_date": "2023-10-06 11:17:35", "reason_for_visit": null, "visit_duration_minutes": 111, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 198, "patient_id": 118, "department_id": 2, "visit_date": "2022-12-30 22:28:57", "reason_for_visit": "The claim was reopened following a partial review.", "visit_duration_minutes": 162, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 199, "patient_id": 124, "department_id": 2, "visit_date": "2022-08-16 01:07:18", "reason_for_visit": "The record was rejected following a manual review.", "visit_duration_minutes": 105, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 200, "patient_id": 123, "department_id": 9, "visit_date": "2022-07-15 23:02:52", "reason_for_visit": "A minor follow-up: the report was delayed.", "visit_duration_minutes": 184, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 201, "patient_id": 60, "department_id": 5, "visit_date": "2023-11-26 12:42:28", "reason_for_visit": null, "visit_duration_minutes": 168, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 202, "patient_id": 60, "department_id": 2, "visit_date": "2023-05-25 23:36:37", "reason_for_visit": "No response from the account owner, so the appointment was reopened.", "visit_duration_minutes": 154, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 203, "patient_id": 14, "department_id": 5, "visit_date": "2023-07-09 18:02:00", "reason_for_visit": null, "visit_duration_minutes": 127, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 204, "patient_id": 21, "department_id": 8, "visit_date": "2021-10-18 17:22:41", "reason_for_visit": "The order was closed after an urgent check.", "visit_duration_minutes": 96, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 205, "patient_id": 162, "department_id": 5, "visit_date": "2021-02-02 13:56:35", "reason_for_visit": "The account was reopened after a duplicate check.", "visit_duration_minutes": 122, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 206, "patient_id": 155, "department_id": 1, "visit_date": "2020-09-07 23:30:28", "reason_for_visit": null, "visit_duration_minutes": 182, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 207, "patient_id": 166, "department_id": 5, "visit_date": "2020-12-29 13:42:14", "reason_for_visit": "A late claim was resolved the same day.", "visit_duration_minutes": 92, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 208, "patient_id": 168, "department_id": 7, "visit_date": "2023-12-11 00:57:42", "reason_for_visit": "Flagged as partial. The customer reopened the delivery.", "visit_duration_minutes": 125, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 209, "patient_id": 86, "department_id": 6, "visit_date": "2022-03-09 19:22:41", "reason_for_visit": "Flagged as duplicate. The reviewer reviewed the document.", "visit_duration_minutes": 118, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 210, "patient_id": 116, "department_id": 9, "visit_date": "2021-10-08 17:22:51", "reason_for_visit": "A late report was confirmed the same day.", "visit_duration_minutes": 160, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 211, "patient_id": 120, "department_id": 7, "visit_date": "2023-09-24 07:45:39", "reason_for_visit": "An automatic follow-up: the invoice was resolved.", "visit_duration_minutes": 165, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 212, "patient_id": 197, "department_id": 9, "visit_date": "2021-02-18 18:05:08", "reason_for_visit": "The supplier asked for a change and the appointment was delayed.", "visit_duration_minutes": 147, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 213, "patient_id": 88, "department_id": 1, "visit_date": "2021-11-23 09:10:53", "reason_for_visit": null, "visit_duration_minutes": 182, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 214, "patient_id": 68, "department_id": 9, "visit_date": "2020-01-01 20:53:31", "reason_for_visit": "A partial follow-up: the appointment was completed.", "visit_duration_minutes": 115, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 215, "patient_id": 42, "department_id": 10, "visit_date": "2022-01-09 19:44:31", "reason_for_visit": "The team reported a late issue; the delivery was completed.", "visit_duration_minutes": 128, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 216, "patient_id": 115, "department_id": 6, "visit_date": "2021-04-13 11:00:17", "reason_for_visit": "Support confirmed the details and the account was processed.", "visit_duration_minutes": 76, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 217, "patient_id": 15, "department_id": 2, "visit_date": "2021-08-25 12:26:04", "reason_for_visit": "Flagged as manual. The reviewer rescheduled the ticket.", "visit_duration_minutes": 145, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 218, "patient_id": 10, "department_id": 6, "visit_date": "2022-03-04 17:52:42", "reason_for_visit": null, "visit_duration_minutes": 132, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 219, "patient_id": 110, "department_id": 4, "visit_date": "2021-05-12 19:12:19", "reason_for_visit": "The courier reported a standard issue; the payment was rescheduled.", "visit_duration_minutes": 139, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 220, "patient_id": 111, "department_id": 6, "visit_date": "2021-01-26 12:25:13", "reason_for_visit": "Flagged as incomplete. The team replaced the claim.", "visit_duration_minutes": 148, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 221, "patient_id": 17, "department_id": 8, "visit_date": "2022-12-30 18:41:51", "reason_for_visit": "The claim was resolved — manual case, no further action.", "visit_duration_minutes": 96, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 222, "patient_id": 33, "department_id": 8, "visit_date": "2021-03-12 10:01:35", "reason_for_visit": "An incomplete follow-up: the transfer was delayed.", "visit_duration_minutes": 161, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 223, "patient_id": 169, "department_id": 4, "visit_date": "2023-01-09 16:37:05", "reason_for_visit": null, "visit_duration_minutes": 105, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 224, "patient_id": 69, "department_id": 9, "visit_date": "2023-06-25 17:26:15", "reason_for_visit": "The supplier reported a partial issue; the transfer was updated.", "visit_duration_minutes": 78, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 225, "patient_id": 192, "department_id": 1, "visit_date": "2021-01-15 13:31:51", "reason_for_visit": "The request was updated following a manual review.", "visit_duration_minutes": 71, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 226, "patient_id": 82, "department_id": 10, "visit_date": "2021-06-18 12:16:32", "reason_for_visit": "Flagged as unusual. Support rejected the session.", "visit_duration_minutes": 117, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 227, "patient_id": 10, "department_id": 10, "visit_date": "2020-07-03 17:02:02", "reason_for_visit": "No response from the account owner, so the invoice was delayed.", "visit_duration_minutes": 170, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 228, "patient_id": 78, "department_id": 2, "visit_date": "2022-09-10 12:22:54", "reason_for_visit": "The courier confirmed the details and the invoice was reopened.", "visit_duration_minutes": 162, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 229, "patient_id": 157, "department_id": 8, "visit_date": "2023-02-20 14:46:13", "reason_for_visit": "An operator confirmed the details and the appointment was updated.", "visit_duration_minutes": 181, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 230, "patient_id": 54, "department_id": 3, "visit_date": "2020-02-07 15:18:16", "reason_for_visit": "The supplier confirmed the details and the session was processed.", "visit_duration_minutes": 172, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 231, "patient_id": 147, "department_id": 8, "visit_date": "2023-11-25 09:44:50", "reason_for_visit": "An urgent follow-up: the transfer was closed.", "visit_duration_minutes": 189, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 232, "patient_id": 14, "department_id": 1, "visit_date": "2023-11-08 15:33:48", "reason_for_visit": "The order was completed following a late review.", "visit_duration_minutes": 126, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 233, "patient_id": 99, "department_id": 5, "visit_date": "2020-01-15 23:54:39", "reason_for_visit": "The account owner reported an urgent issue; the delivery was rejected.", "visit_duration_minutes": 91, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 234, "patient_id": 130, "department_id": 8, "visit_date": "2023-10-11 09:22:41", "reason_for_visit": "The item was cancelled after an incomplete check.", "visit_duration_minutes": 147, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 235, "patient_id": 173, "department_id": 1, "visit_date": "2021-06-08 20:37:10", "reason_for_visit": "No response from the courier, so the booking was confirmed.", "visit_duration_minutes": 104, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 236, "patient_id": 77, "department_id": 1, "visit_date": "2020-02-24 17:51:44", "reason_for_visit": "The courier reported a manual issue; the account was escalated.", "visit_duration_minutes": 171, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 237, "patient_id": 50, "department_id": 2, "visit_date": "2021-08-02 18:25:42", "reason_for_visit": "The order was rejected — late case, no further action.", "visit_duration_minutes": 122, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 238, "patient_id": 13, "department_id": 8, "visit_date": "2022-10-17 18:12:31", "reason_for_visit": "The shipment was processed after a duplicate check.", "visit_duration_minutes": 93, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 239, "patient_id": 79, "department_id": 6, "visit_date": "2023-10-31 19:10:01", "reason_for_visit": "The reviewer reported a standard issue; the payment was closed.", "visit_duration_minutes": 142, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 240, "patient_id": 167, "department_id": 9, "visit_date": "2021-09-19 19:08:09", "reason_for_visit": "The team confirmed the details and the refund was delayed.", "visit_duration_minutes": 140, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 241, "patient_id": 173, "department_id": 3, "visit_date": "2023-08-01 13:23:36", "reason_for_visit": "The supplier asked for a change and the refund was approved.", "visit_duration_minutes": 102, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 242, "patient_id": 157, "department_id": 4, "visit_date": "2021-11-23 23:37:37", "reason_for_visit": "A partial follow-up: the invoice was delayed.", "visit_duration_minutes": 185, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 243, "patient_id": 7, "department_id": 1, "visit_date": "2023-06-11 08:01:22", "reason_for_visit": "No response from the account owner, so the report was processed.", "visit_duration_minutes": 203, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 244, "patient_id": 82, "department_id": 10, "visit_date": "2023-01-06 16:16:34", "reason_for_visit": "The supplier asked for a change and the request was approved.", "visit_duration_minutes": 108, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 245, "patient_id": 162, "department_id": 6, "visit_date": "2023-03-14 18:31:20", "reason_for_visit": "The item was updated after an urgent check.", "visit_duration_minutes": 218, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 246, "patient_id": 84, "department_id": 4, "visit_date": "2022-05-24 11:39:57", "reason_for_visit": "The customer asked for a change and the invoice was reopened.", "visit_duration_minutes": 110, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 247, "patient_id": 74, "department_id": 4, "visit_date": "2022-10-19 09:29:45", "reason_for_visit": "The reviewer confirmed the details and the payment was replaced.", "visit_duration_minutes": 97, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 248, "patient_id": 121, "department_id": 10, "visit_date": "2020-06-16 15:10:07", "reason_for_visit": "The team asked for a change and the ticket was replaced.", "visit_duration_minutes": 142, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 249, "patient_id": 42, "department_id": 2, "visit_date": "2023-11-06 03:09:17", "reason_for_visit": "An incomplete ticket was approved the same day.", "visit_duration_minutes": 96, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 250, "patient_id": 158, "department_id": 6, "visit_date": "2022-06-16 17:14:04", "reason_for_visit": "An unusual ticket was resolved the same day.", "visit_duration_minutes": 139, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 251, "patient_id": 126, "department_id": 3, "visit_date": "2022-12-28 15:01:45", "reason_for_visit": "An operator asked for a change and the account was reopened.", "visit_duration_minutes": 127, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 252, "patient_id": 179, "department_id": 4, "visit_date": "2020-01-14 01:29:56", "reason_for_visit": "An unusual order was completed the same day.", "visit_duration_minutes": 138, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 253, "patient_id": 144, "department_id": 8, "visit_date": "2021-11-16 09:50:52", "reason_for_visit": "The transfer was rejected — manual case, no further action.", "visit_duration_minutes": 75, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 254, "patient_id": 95, "department_id": 5, "visit_date": "2020-02-20 06:55:51", "reason_for_visit": "No response from the customer, so the transfer was rejected.", "visit_duration_minutes": 104, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 255, "patient_id": 16, "department_id": 5, "visit_date": "2020-01-27 23:45:26", "reason_for_visit": "The session was closed following an automatic review.", "visit_duration_minutes": 154, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 256, "patient_id": 73, "department_id": 6, "visit_date": "2022-11-10 21:53:47", "reason_for_visit": null, "visit_duration_minutes": 169, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 257, "patient_id": 143, "department_id": 5, "visit_date": "2020-09-05 14:47:38", "reason_for_visit": "The courier reported a routine issue; the invoice was processed.", "visit_duration_minutes": 162, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 258, "patient_id": 110, "department_id": 6, "visit_date": "2020-07-20 20:50:07", "reason_for_visit": "Flagged as manual. Support processed the booking.", "visit_duration_minutes": 152, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 259, "patient_id": 8, "department_id": 4, "visit_date": "2023-01-25 14:53:13", "reason_for_visit": "The reviewer confirmed the details and the refund was reviewed.", "visit_duration_minutes": 123, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 260, "patient_id": 126, "department_id": 4, "visit_date": "2021-12-20 15:46:35", "reason_for_visit": "A duplicate follow-up: the shipment was cancelled.", "visit_duration_minutes": 95, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 261, "patient_id": 99, "department_id": 9, "visit_date": "2020-09-01 17:40:15", "reason_for_visit": "The session was approved after an incomplete check.", "visit_duration_minutes": 171, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 262, "patient_id": 19, "department_id": 3, "visit_date": "2021-04-14 21:50:36", "reason_for_visit": "The transfer was refunded after an incomplete check.", "visit_duration_minutes": 142, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 263, "patient_id": 195, "department_id": 3, "visit_date": "2021-06-19 18:58:45", "reason_for_visit": "The invoice was reopened after a manual check.", "visit_duration_minutes": 122, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 264, "patient_id": 94, "department_id": 8, "visit_date": "2021-12-18 13:04:42", "reason_for_visit": "The customer confirmed the details and the booking was approved.", "visit_duration_minutes": 123, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 265, "patient_id": 117, "department_id": 1, "visit_date": "2023-09-19 09:53:08", "reason_for_visit": "No response from the customer, so the order was closed.", "visit_duration_minutes": 126, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 266, "patient_id": 81, "department_id": 7, "visit_date": "2022-01-08 07:02:13", "reason_for_visit": null, "visit_duration_minutes": 185, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 267, "patient_id": 195, "department_id": 8, "visit_date": "2022-11-03 20:07:40", "reason_for_visit": null, "visit_duration_minutes": 129, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 268, "patient_id": 85, "department_id": 7, "visit_date": "2022-01-28 11:39:43", "reason_for_visit": "No response from an operator, so the order was approved.", "visit_duration_minutes": 106, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 269, "patient_id": 75, "department_id": 2, "visit_date": "2021-10-24 21:50:39", "reason_for_visit": "The request was confirmed — minor case, no further action.", "visit_duration_minutes": 56, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 270, "patient_id": 104, "department_id": 10, "visit_date": "2021-09-24 18:16:47", "reason_for_visit": "The account owner reported a late issue; the shipment was refunded.", "visit_duration_minutes": 130, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 271, "patient_id": 63, "department_id": 5, "visit_date": "2021-03-14 15:21:20", "reason_for_visit": "A routine follow-up: the refund was approved.", "visit_duration_minutes": 143, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 272, "patient_id": 81, "department_id": 4, "visit_date": "2023-11-28 07:43:27", "reason_for_visit": "A standard follow-up: the appointment was resolved.", "visit_duration_minutes": 122, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 273, "patient_id": 166, "department_id": 1, "visit_date": "2021-02-02 15:42:50", "reason_for_visit": "The invoice was replaced following a repeat review.", "visit_duration_minutes": 140, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 274, "patient_id": 45, "department_id": 6, "visit_date": "2021-10-04 11:21:54", "reason_for_visit": "The shipment was rejected — standard case, no further action.", "visit_duration_minutes": 172, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 275, "patient_id": 90, "department_id": 1, "visit_date": "2020-01-12 19:50:40", "reason_for_visit": "The account owner asked for a change and the delivery was resolved.", "visit_duration_minutes": 125, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 276, "patient_id": 182, "department_id": 4, "visit_date": "2021-10-08 19:49:29", "reason_for_visit": "The account owner confirmed the details and the transfer was closed.", "visit_duration_minutes": 164, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 277, "patient_id": 10, "department_id": 5, "visit_date": "2021-08-26 12:52:30", "reason_for_visit": "The customer reported an unusual issue; the record was escalated.", "visit_duration_minutes": 146, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 278, "patient_id": 107, "department_id": 8, "visit_date": "2022-10-08 16:26:02", "reason_for_visit": "The document was replaced after an urgent check.", "visit_duration_minutes": 150, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 279, "patient_id": 11, "department_id": 2, "visit_date": "2023-11-02 20:36:40", "reason_for_visit": "The booking was reviewed — partial case, no further action.", "visit_duration_minutes": 212, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 280, "patient_id": 56, "department_id": 2, "visit_date": "2023-11-17 08:48:02", "reason_for_visit": "The supplier asked for a change and the shipment was escalated.", "visit_duration_minutes": 103, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 281, "patient_id": 94, "department_id": 9, "visit_date": "2021-01-14 23:11:54", "reason_for_visit": "The customer asked for a change and the shipment was reopened.", "visit_duration_minutes": 92, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 282, "patient_id": 66, "department_id": 2, "visit_date": "2021-11-27 07:28:13", "reason_for_visit": "The customer asked for a change and the delivery was reopened.", "visit_duration_minutes": 133, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 283, "patient_id": 84, "department_id": 1, "visit_date": "2020-01-16 18:21:32", "reason_for_visit": "Flagged as incomplete. The courier delayed the item.", "visit_duration_minutes": 158, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 284, "patient_id": 20, "department_id": 2, "visit_date": "2022-10-02 18:41:20", "reason_for_visit": "The invoice was rejected — automatic case, no further action.", "visit_duration_minutes": 171, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 285, "patient_id": 107, "department_id": 7, "visit_date": "2023-11-12 13:11:39", "reason_for_visit": "A partial follow-up: the payment was processed.", "visit_duration_minutes": 140, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 286, "patient_id": 154, "department_id": 3, "visit_date": "2021-06-20 13:21:04", "reason_for_visit": "The courier reported a standard issue; the booking was escalated.", "visit_duration_minutes": 185, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 287, "patient_id": 77, "department_id": 3, "visit_date": "2020-08-24 19:34:47", "reason_for_visit": "A duplicate follow-up: the account was escalated.", "visit_duration_minutes": 110, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 288, "patient_id": 101, "department_id": 3, "visit_date": "2022-11-02 13:34:16", "reason_for_visit": "Flagged as partial. The reviewer closed the document.", "visit_duration_minutes": 136, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 289, "patient_id": 64, "department_id": 10, "visit_date": "2021-06-12 13:51:57", "reason_for_visit": "The team reported a repeat issue; the record was updated.", "visit_duration_minutes": 155, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 290, "patient_id": 91, "department_id": 6, "visit_date": "2023-06-20 10:36:07", "reason_for_visit": "A late session was escalated the same day.", "visit_duration_minutes": 148, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 291, "patient_id": 86, "department_id": 4, "visit_date": "2021-01-30 21:07:12", "reason_for_visit": "Flagged as urgent. Support processed the transfer.", "visit_duration_minutes": 71, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 292, "patient_id": 80, "department_id": 7, "visit_date": "2023-03-13 07:34:05", "reason_for_visit": "The reviewer asked for a change and the refund was resolved.", "visit_duration_minutes": 148, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 293, "patient_id": 2, "department_id": 10, "visit_date": "2022-12-24 14:42:47", "reason_for_visit": "No response from the courier, so the order was resolved.", "visit_duration_minutes": 160, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 294, "patient_id": 198, "department_id": 4, "visit_date": "2022-10-28 17:40:32", "reason_for_visit": "The order was completed — manual case, no further action.", "visit_duration_minutes": 133, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 295, "patient_id": 136, "department_id": 8, "visit_date": "2023-01-25 12:04:42", "reason_for_visit": null, "visit_duration_minutes": 141, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 296, "patient_id": 109, "department_id": 1, "visit_date": "2020-09-21 18:06:35", "reason_for_visit": "A manual follow-up: the appointment was approved.", "visit_duration_minutes": 111, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 297, "patient_id": 129, "department_id": 2, "visit_date": "2022-07-31 16:15:38", "reason_for_visit": "An operator reported a routine issue; the record was resolved.", "visit_duration_minutes": 103, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 298, "patient_id": 38, "department_id": 2, "visit_date": "2022-02-22 07:15:58", "reason_for_visit": "No response from the team, so the appointment was reviewed.", "visit_duration_minutes": 115, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 299, "patient_id": 87, "department_id": 2, "visit_date": "2021-01-18 23:47:05", "reason_for_visit": "Flagged as incomplete. The courier updated the item.", "visit_duration_minutes": 132, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 300, "patient_id": 68, "department_id": 6, "visit_date": "2021-11-23 00:18:08", "reason_for_visit": "The invoice was cancelled — automatic case, no further action.", "visit_duration_minutes": 104, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 301, "patient_id": 60, "department_id": 6, "visit_date": "2020-12-22 15:09:37", "reason_for_visit": "Support asked for a change and the invoice was cancelled.", "visit_duration_minutes": 120, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 302, "patient_id": 87, "department_id": 4, "visit_date": "2020-02-05 15:40:00", "reason_for_visit": "A standard follow-up: the record was cancelled.", "visit_duration_minutes": 158, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 303, "patient_id": 115, "department_id": 8, "visit_date": "2021-11-06 18:24:39", "reason_for_visit": "The booking was refunded after a late check.", "visit_duration_minutes": 204, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 304, "patient_id": 164, "department_id": 4, "visit_date": "2020-09-08 16:23:32", "reason_for_visit": "Support asked for a change and the refund was cancelled.", "visit_duration_minutes": 119, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 305, "patient_id": 155, "department_id": 1, "visit_date": "2021-09-13 14:55:28", "reason_for_visit": "The record was processed following a routine review.", "visit_duration_minutes": 124, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 306, "patient_id": 142, "department_id": 3, "visit_date": "2021-07-07 00:36:13", "reason_for_visit": "A repeat follow-up: the document was confirmed.", "visit_duration_minutes": 183, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 307, "patient_id": 71, "department_id": 1, 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The team completed the delivery.", "visit_duration_minutes": 118, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 410, "patient_id": 126, "department_id": 9, "visit_date": "2022-01-12 18:12:21", "reason_for_visit": "The supplier asked for a change and the record was resolved.", "visit_duration_minutes": 151, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 411, "patient_id": 160, "department_id": 10, "visit_date": "2022-11-21 02:43:17", "reason_for_visit": "The document was cancelled following an unusual review.", "visit_duration_minutes": 112, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 412, "patient_id": 131, "department_id": 6, "visit_date": "2023-08-26 11:04:44", "reason_for_visit": "Support asked for a change and the shipment was replaced.", "visit_duration_minutes": 117, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 413, "patient_id": 129, "department_id": 8, "visit_date": "2023-11-25 11:33:29", "reason_for_visit": "Flagged as late. The courier approved the booking.", "visit_duration_minutes": 88, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 414, "patient_id": 114, "department_id": 9, "visit_date": "2022-01-04 23:59:17", "reason_for_visit": "An urgent follow-up: the request was updated.", "visit_duration_minutes": 101, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 415, "patient_id": 62, "department_id": 5, "visit_date": "2020-01-14 15:35:12", "reason_for_visit": "A standard session was escalated the same day.", "visit_duration_minutes": 128, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 416, "patient_id": 171, "department_id": 9, "visit_date": "2023-11-04 14:20:06", "reason_for_visit": "No response from an operator, so the refund was delayed.", "visit_duration_minutes": 153, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 417, "patient_id": 155, "department_id": 4, "visit_date": "2022-03-10 19:27:58", "reason_for_visit": "An unusual appointment was reopened the same day.", "visit_duration_minutes": 77, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 418, "patient_id": 46, "department_id": 3, "visit_date": "2020-05-26 05:55:01", "reason_for_visit": "Support reported an unusual issue; the record was processed.", "visit_duration_minutes": 156, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 419, "patient_id": 168, "department_id": 3, "visit_date": "2021-10-18 21:57:15", "reason_for_visit": "The record was delayed after a minor check.", "visit_duration_minutes": 149, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 420, "patient_id": 6, "department_id": 8, "visit_date": "2020-05-25 12:12:58", "reason_for_visit": "The claim was rejected after a partial check.", "visit_duration_minutes": 170, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 421, "patient_id": 89, "department_id": 5, "visit_date": "2023-05-19 08:36:19", "reason_for_visit": "The courier reported a minor issue; the item was confirmed.", "visit_duration_minutes": 137, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 422, "patient_id": 143, "department_id": 7, "visit_date": "2021-12-10 17:19:29", "reason_for_visit": "A partial follow-up: the transfer was completed.", "visit_duration_minutes": 139, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 423, "patient_id": 113, "department_id": 10, "visit_date": "2020-08-31 20:25:16", "reason_for_visit": "The ticket was rescheduled following an unusual review.", "visit_duration_minutes": 143, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 424, "patient_id": 10, "department_id": 9, "visit_date": "2022-03-28 12:54:28", "reason_for_visit": "The ticket was cancelled after an automatic check.", "visit_duration_minutes": 116, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 425, "patient_id": 116, "department_id": 6, "visit_date": "2021-09-26 20:46:09", "reason_for_visit": "A late record was replaced the same day.", "visit_duration_minutes": 137, "follow_up_required": true, "visit_outcome": "refer to specialist" }, { "id": 426, "patient_id": 72, "department_id": 8, "visit_date": "2023-03-12 20:09:39", "reason_for_visit": "No response from the supplier, so the order was confirmed.", "visit_duration_minutes": 111, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 427, "patient_id": 30, "department_id": 1, "visit_date": "2021-10-09 16:07:31", "reason_for_visit": "Flagged as repeat. The team escalated the request.", "visit_duration_minutes": 167, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 428, "patient_id": 163, "department_id": 4, "visit_date": "2021-11-05 21:47:36", "reason_for_visit": "A partial shipment was rejected the same day.", "visit_duration_minutes": 108, "follow_up_required": true, "visit_outcome": "ongoing" }, { "id": 429, "patient_id": 97, "department_id": 4, "visit_date": "2023-07-22 21:44:19", "reason_for_visit": "The claim was updated following an automatic review.", "visit_duration_minutes": 158, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 430, "patient_id": 1, "department_id": 6, "visit_date": "2021-06-05 14:56:20", "reason_for_visit": "Flagged as late. 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the document was closed.", "visit_duration_minutes": 127, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 441, "patient_id": 186, "department_id": 9, "visit_date": "2021-05-31 23:31:01", "reason_for_visit": null, "visit_duration_minutes": 168, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 442, "patient_id": 111, "department_id": 3, "visit_date": "2021-03-01 04:27:57", "reason_for_visit": "A standard follow-up: the request was escalated.", "visit_duration_minutes": 133, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 443, "patient_id": 87, "department_id": 7, "visit_date": "2021-04-01 15:30:23", "reason_for_visit": "A duplicate follow-up: the item was escalated.", "visit_duration_minutes": 103, "follow_up_required": false, "visit_outcome": "refer to specialist" }, { "id": 444, "patient_id": 173, "department_id": 3, "visit_date": "2022-11-11 16:44:54", "reason_for_visit": "The item was processed after an automatic check.", "visit_duration_minutes": 169, "follow_up_required": false, "visit_outcome": "ongoing" }, { "id": 445, "patient_id": 120, "department_id": 4, "visit_date": "2023-12-08 04:59:42", "reason_for_visit": "The request was reviewed — partial case, no further action.", "visit_duration_minutes": 84, "follow_up_required": true, "visit_outcome": "resolved" }, { "id": 446, "patient_id": 54, "department_id": 4, "visit_date": "2021-11-04 18:36:24", "reason_for_visit": null, "visit_duration_minutes": 205, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 447, "patient_id": 13, "department_id": 10, "visit_date": "2022-04-19 13:48:18", "reason_for_visit": "The ticket was confirmed after a repeat check.", "visit_duration_minutes": 123, "follow_up_required": false, "visit_outcome": "resolved" }, { "id": 448, "patient_id": 28, "department_id": 10, "visit_date": "2023-12-06 16:26:28", "reason_for_visit": "The reviewer reported a duplicate issue; 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"total_charge": 5339.53, "insurance_provider": "scripps", "amount_covered": null }, { "id": 522, "visit_id": 487, "total_charge": 14344.98, "insurance_provider": "celtic", "amount_covered": 1321.15 }, { "id": 523, "visit_id": 444, "total_charge": 6039.17, "insurance_provider": "unitedhealth anthem humana", "amount_covered": null }, { "id": 524, "visit_id": 158, "total_charge": 12130.73, "insurance_provider": "medicare blueshield", "amount_covered": 8851.91 }, { "id": 525, "visit_id": 175, "total_charge": 9677.89, "insurance_provider": "kelsey", "amount_covered": 14192.58 }, { "id": 526, "visit_id": 484, "total_charge": 992.41, "insurance_provider": "scripps kelsey", "amount_covered": 330.24 }, { "id": 527, "visit_id": 327, "total_charge": 15104.51, "insurance_provider": "wellcare", "amount_covered": 6364.12 }, { "id": 528, "visit_id": 584, "total_charge": 1730.58, "insurance_provider": "aetna unitedhealth humana", "amount_covered": 18275.81 }, { "id": 529, "visit_id": 219, "total_charge": 380.41, "insurance_provider": "humana liberty tricare", "amount_covered": 825.67 }, { "id": 530, "visit_id": 399, "total_charge": 5110.42, "insurance_provider": "medicaid", "amount_covered": 2979.03 }, { "id": 531, "visit_id": 442, "total_charge": 14114.38, "insurance_provider": "celtic", "amount_covered": 9759.37 }, { "id": 532, "visit_id": 297, "total_charge": 8496.7, "insurance_provider": "liberty", "amount_covered": 3183.23 }, { "id": 533, "visit_id": 472, "total_charge": 18872.65, "insurance_provider": "wellcare healthnet", "amount_covered": 19312.92 }, { "id": 534, "visit_id": 367, "total_charge": 11047.21, "insurance_provider": "tricare", "amount_covered": 874.08 }, { "id": 535, "visit_id": 422, "total_charge": 2667.19, "insurance_provider": "bluecross", "amount_covered": 185.44 }, { "id": 536, "visit_id": 17, "total_charge": 17809.72, "insurance_provider": "humana molina", "amount_covered": 277.61 }, { "id": 537, "visit_id": 422, "total_charge": 10925.06, 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"ambetter", "amount_covered": null }, { "id": 546, "visit_id": 342, "total_charge": 13860.14, "insurance_provider": "anthem medicare", "amount_covered": null }, { "id": 547, "visit_id": 23, "total_charge": 2608.17, "insurance_provider": "bluecross aetna liberty", "amount_covered": 11703.47 }, { "id": 548, "visit_id": 361, "total_charge": 677.03, "insurance_provider": "liberty cigna tricare", "amount_covered": null }, { "id": 549, "visit_id": 223, "total_charge": 4938.62, "insurance_provider": "metlife evercare medicare", "amount_covered": 10140.99 }, { "id": 550, "visit_id": 387, "total_charge": 14324.49, "insurance_provider": null, "amount_covered": 18051.15 }, { "id": 551, "visit_id": 473, "total_charge": 1964.44, "insurance_provider": null, "amount_covered": 261.08 }, { "id": 552, "visit_id": 399, "total_charge": 10728.44, "insurance_provider": "wellcare anthem", "amount_covered": 9181.4 }, { "id": 553, "visit_id": 66, "total_charge": 6025.95, "insurance_provider": "evercare", "amount_covered": 28.07 }, { "id": 554, "visit_id": 98, "total_charge": 1964.66, "insurance_provider": "molina", "amount_covered": 5559.34 }, { "id": 555, "visit_id": 50, "total_charge": 3076.97, "insurance_provider": "scripps", "amount_covered": 11766.24 }, { "id": 556, "visit_id": 264, "total_charge": 15833.05, "insurance_provider": "cigna wellcare", "amount_covered": 2846.04 }, { "id": 557, "visit_id": 422, "total_charge": 11658.33, "insurance_provider": "evercare humana molina", "amount_covered": 8448.38 }, { "id": 558, "visit_id": 507, "total_charge": 14537.04, "insurance_provider": "guardian ambetter", "amount_covered": 2802.41 }, { "id": 559, "visit_id": 177, "total_charge": 6967.48, "insurance_provider": null, "amount_covered": 2321.84 }, { "id": 560, "visit_id": 195, "total_charge": 17214.35, "insurance_provider": "molina medicare", "amount_covered": 13211.96 }, { "id": 561, "visit_id": 328, "total_charge": 19998.15, "insurance_provider": "healthnet", "amount_covered": 14535.5 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"amount_covered": 2828.52 }, { "id": 570, "visit_id": 262, "total_charge": 3303.95, "insurance_provider": "evercare", "amount_covered": 119.65 }, { "id": 571, "visit_id": 520, "total_charge": 12427.25, "insurance_provider": null, "amount_covered": null }, { "id": 572, "visit_id": 79, "total_charge": 158.71, "insurance_provider": "liberty evercare cigna", "amount_covered": 7426.34 }, { "id": 573, "visit_id": 169, "total_charge": 12593.54, "insurance_provider": "guardian kelsey", "amount_covered": 689.52 }, { "id": 574, "visit_id": 157, "total_charge": 202.56, "insurance_provider": "wellcare metlife", "amount_covered": 10533.66 }, { "id": 575, "visit_id": 360, "total_charge": 969.65, "insurance_provider": "ambetter", "amount_covered": null }, { "id": 576, "visit_id": 476, "total_charge": 7797.37, "insurance_provider": "unitedhealth evercare", "amount_covered": 2480.02 }, { "id": 577, "visit_id": 461, "total_charge": 5071.88, "insurance_provider": "unitedhealth aetna metlife", "amount_covered": 16264.83 }, { "id": 578, "visit_id": 418, "total_charge": 12169.64, "insurance_provider": "celtic blueshield bluecross", "amount_covered": 1807.85 }, { "id": 579, "visit_id": 314, "total_charge": 186.64, "insurance_provider": "wellcare metlife", "amount_covered": 11603.39 }, { "id": 580, "visit_id": 170, "total_charge": 19549.63, "insurance_provider": "medicare", "amount_covered": null }, { "id": 581, "visit_id": 548, "total_charge": 1555.14, "insurance_provider": "humana wellcare molina", "amount_covered": 3718.29 }, { "id": 582, "visit_id": 536, "total_charge": 440.28, "insurance_provider": null, "amount_covered": 3439.16 }, { "id": 583, "visit_id": 384, "total_charge": 9329.36, "insurance_provider": "metlife tricare", "amount_covered": null }, { "id": 584, "visit_id": 337, "total_charge": 11936.47, "insurance_provider": "aetna tricare", "amount_covered": null }, { "id": 585, "visit_id": 323, "total_charge": 3710.21, "insurance_provider": "cigna", "amount_covered": null }, { "id": 586, "visit_id": 464, "total_charge": 1968.02, "insurance_provider": "guardian bluecross", "amount_covered": 10356.92 }, { "id": 587, "visit_id": 403, "total_charge": 2905.62, "insurance_provider": "liberty anthem tricare", "amount_covered": 12271.07 }, { "id": 588, "visit_id": 135, "total_charge": 101.85, "insurance_provider": "medicaid anthem blueshield", "amount_covered": 15841.89 }, { "id": 589, "visit_id": 531, "total_charge": 173.9, "insurance_provider": "celtic tricare anthem", "amount_covered": 150.98 }, { "id": 590, "visit_id": 359, "total_charge": 1069.62, "insurance_provider": "wellcare metlife ambetter", "amount_covered": 10042.39 }, { "id": 591, "visit_id": 513, "total_charge": 14688.73, "insurance_provider": "humana medicaid liberty", "amount_covered": 111.93 }, { "id": 592, "visit_id": 461, "total_charge": 158.36, "insurance_provider": "ambetter", "amount_covered": 85.66 }, { "id": 593, "visit_id": 71, "total_charge": 1165.74, "insurance_provider": "celtic", "amount_covered": 18530.22 }, { "id": 594, "visit_id": 436, "total_charge": 2323.08, "insurance_provider": "liberty celtic", "amount_covered": 107.16 }, { "id": 595, "visit_id": 377, "total_charge": 6723.18, "insurance_provider": "aetna", "amount_covered": 4651.65 }, { "id": 596, "visit_id": 442, "total_charge": 187.48, "insurance_provider": "healthnet celtic", "amount_covered": 13386.48 }, { "id": 597, "visit_id": 24, "total_charge": 16810.1, "insurance_provider": "kelsey blueshield humana", "amount_covered": 15965.07 }, { "id": 598, "visit_id": 503, "total_charge": 7787.34, "insurance_provider": "scripps wellcare", "amount_covered": 5212.02 }, { "id": 599, "visit_id": 434, "total_charge": 776.68, "insurance_provider": "bluecross kelsey healthnet", "amount_covered": 15203.84 }, { "id": 600, "visit_id": 438, "total_charge": 1256.74, "insurance_provider": "unitedhealth kelsey", "amount_covered": 13204.46 } ], "lab_results": [ { "id": 1, "visit_id": 467, "test_name": "urine panel", "result": "The booking was reopened — duplicate case, no further action.", "result_date": "2021-03-11 16:53:34" }, { "id": 2, "visit_id": 186, "test_name": "genetic", "result": "The account was cancelled — late case, no further action.", "result_date": "2022-12-14 19:12:53" }, { "id": 3, "visit_id": 484, "test_name": "imaging liver", "result": "The courier asked for a change and the account was escalated.", "result_date": "2022-12-09 15:47:29" }, { "id": 4, "visit_id": 97, "test_name": "hemoglobin", "result": "The reviewer confirmed the details and the payment was rescheduled.", "result_date": "2023-12-12 08:07:21" }, { "id": 5, "visit_id": 143, "test_name": "urine", "result": "The booking was delayed — late case, no further action.", "result_date": "2021-12-22 11:58:51" }, { "id": 6, "visit_id": 359, "test_name": "ct panel", "result": null, "result_date": "2022-06-26 11:46:11" }, { "id": 7, "visit_id": 529, "test_name": "screening glucose", "result": "The request was resolved — partial case, no further action.", "result_date": "2023-03-08 16:09:39" }, { "id": 8, "visit_id": 88, "test_name": "glucose", "result": "A manual follow-up: the ticket was refunded.", "result_date": "2021-04-22 17:20:18" }, { "id": 9, "visit_id": 302, "test_name": "urine glucose culture", "result": "The account owner reported a partial issue; the invoice was approved.", "result_date": "2020-11-22 09:10:40" }, { "id": 10, "visit_id": 298, "test_name": "ct liver", "result": "The account was processed — urgent case, no further action.", "result_date": "2022-11-09 20:38:51" }, { "id": 11, "visit_id": 226, "test_name": "serology screening", "result": "The transfer was resolved following an urgent review.", "result_date": "2020-07-02 10:20:12" }, { "id": 12, "visit_id": 486, "test_name": "metabolic", "result": "The team reported a standard issue; the transfer was completed.", "result_date": "2021-11-15 09:05:44" }, { "id": 13, "visit_id": 152, "test_name": "metabolic", "result": "The account was resolved after an urgent check.", "result_date": "2020-07-08 15:11:34" }, { "id": 14, "visit_id": 264, "test_name": "echocardiogram", "result": null, "result_date": "2023-12-30 12:48:27" }, { "id": 15, "visit_id": 21, "test_name": "cholesterol", "result": "The team reported a partial issue; the order was approved.", "result_date": "2020-07-23 11:12:08" }, { "id": 16, "visit_id": 587, "test_name": "hemoglobin liver", "result": "No response from the reviewer, so the booking was confirmed.", "result_date": "2020-12-30 13:49:24" }, { "id": 17, "visit_id": 227, "test_name": "thyroid electrocardiogram", "result": "The supplier reported a late issue; the ticket was replaced.", "result_date": "2023-05-31 09:39:08" }, { "id": 18, "visit_id": 265, "test_name": "hemoglobin genetic", "result": "The courier asked for a change and the account was processed.", "result_date": "2023-04-26 13:29:02" }, { "id": 19, "visit_id": 17, "test_name": "liver screening", "result": "No response from an operator, so the order was rescheduled.", "result_date": "2021-08-05 14:22:57" }, { "id": 20, "visit_id": 305, "test_name": "test metabolic echocardiogram", "result": "Flagged as standard. An operator closed the order.", "result_date": "2022-02-27 15:54:34" }, { "id": 21, "visit_id": 193, "test_name": "thyroid liver hemoglobin", "result": "An unusual follow-up: the claim was closed.", "result_date": "2022-08-22 17:00:18" }, { "id": 22, "visit_id": 554, "test_name": "metabolic", "result": "The session was reopened following a late review.", "result_date": "2020-12-07 13:13:17" }, { "id": 23, "visit_id": 39, "test_name": "imaging culture", "result": "The shipment was replaced — repeat case, no further action.", "result_date": "2023-10-06 09:04:19" }, { "id": 24, "visit_id": 5, "test_name": "imaging", "result": "No response from the supplier, so the appointment was delayed.", "result_date": "2020-05-12 11:39:40" }, { "id": 25, "visit_id": 5, "test_name": "genetic urine", "result": "An operator confirmed the details and the transfer was rejected.", "result_date": "2021-08-08 10:21:41" }, { "id": 26, "visit_id": 100, "test_name": "glucose panel", "result": null, "result_date": "2023-10-03 14:54:00" }, { "id": 27, "visit_id": 9, "test_name": "imaging screening hemoglobin", "result": "The team reported a late issue; the session was rescheduled.", "result_date": "2021-07-23 17:25:36" }, { "id": 28, "visit_id": 111, "test_name": "electrocardiogram", "result": "No response from the customer, so the account was resolved.", "result_date": "2022-06-25 12:42:09" }, { "id": 29, "visit_id": 405, "test_name": "ct", "result": "No response from support, so the order was delayed.", "result_date": "2023-10-01 15:57:48" }, { "id": 30, "visit_id": 153, "test_name": "mri", "result": "The reviewer reported a minor issue; the item was reviewed.", "result_date": "2023-03-26 18:57:41" }, { "id": 31, "visit_id": 28, "test_name": "echocardiogram mri", "result": "The record was reopened after an incomplete check.", "result_date": "2020-02-03 16:26:57" }, { "id": 32, "visit_id": 149, "test_name": "electrocardiogram", "result": "No response from the team, so the request was reviewed.", "result_date": "2022-03-08 11:32:05" }, { "id": 33, "visit_id": 487, "test_name": "glucose test", "result": "Flagged as manual. An operator completed the delivery.", "result_date": "2023-10-26 11:37:48" }, { "id": 34, "visit_id": 33, "test_name": "genetic", "result": "The record was delayed — duplicate case, no further action.", "result_date": "2021-06-25 17:06:36" }, { "id": 35, "visit_id": 92, "test_name": "imaging", "result": "A routine follow-up: the appointment was reviewed.", "result_date": "2022-08-10 11:24:46" }, { "id": 36, "visit_id": 505, "test_name": "xray liver serology", "result": "Flagged as standard. The supplier processed the record.", "result_date": "2023-11-10 12:05:01" }, { "id": 37, "visit_id": 283, "test_name": "xray test", "result": "Support reported an automatic issue; the shipment was refunded.", "result_date": "2023-06-17 18:57:37" }, { "id": 38, "visit_id": 312, "test_name": "imaging urine serology", "result": "An operator asked for a change and the invoice was cancelled.", "result_date": "2022-10-31 10:10:57" }, { "id": 39, "visit_id": 161, "test_name": "metabolic serology liver", "result": "The ticket was delayed after a late check.", "result_date": "2021-05-22 15:19:44" }, { "id": 40, "visit_id": 457, "test_name": "genetic biopsy", "result": "The courier asked for a change and the payment was reopened.", "result_date": "2021-11-29 11:32:20" }, { "id": 41, "visit_id": 476, "test_name": "echocardiogram hemoglobin genetic", "result": "The supplier asked for a change and the report was processed.", "result_date": "2022-07-17 20:55:00" }, { "id": 42, "visit_id": 178, "test_name": "metabolic hemoglobin", "result": "An urgent order was processed the same day.", "result_date": "2023-04-22 11:07:53" }, { "id": 43, "visit_id": 537, "test_name": "panel hemoglobin", "result": "The supplier reported an urgent issue; the report was completed.", "result_date": "2022-03-02 21:16:54" }, { "id": 44, "visit_id": 579, "test_name": "urine liver", "result": "The supplier reported an incomplete issue; the payment was resolved.", "result_date": "2022-11-09 16:06:33" }, { "id": 45, "visit_id": 510, "test_name": "liver urine", "result": "The team reported an unusual issue; the ticket was reviewed.", "result_date": "2020-01-28 09:26:00" }, { "id": 46, "visit_id": 411, "test_name": "blood", "result": "The account was replaced after a repeat check.", "result_date": "2020-05-11 08:46:01" }, { "id": 47, "visit_id": 65, "test_name": "screening", "result": null, "result_date": "2023-05-18 14:04:27" }, { "id": 48, "visit_id": 82, "test_name": "genetic", "result": "Support confirmed the details and the invoice was processed.", "result_date": "2023-04-12 10:29:58" }, { "id": 49, "visit_id": 230, "test_name": "liver metabolic", "result": "A partial follow-up: the order was updated.", "result_date": "2020-09-28 11:19:05" }, { "id": 50, "visit_id": 214, "test_name": "panel", "result": "The reviewer asked for a change and the account was escalated.", "result_date": "2022-08-22 15:12:47" }, { "id": 51, "visit_id": 151, "test_name": "hemoglobin xray", "result": "The account owner asked for a change and the delivery was escalated.", "result_date": "2021-05-21 09:15:03" }, { "id": 52, "visit_id": 182, "test_name": "liver", "result": "The session was refunded — duplicate case, no further action.", "result_date": "2022-03-28 10:05:19" }, { "id": 53, "visit_id": 12, "test_name": "panel blood", "result": "The courier asked for a change and the order was processed.", "result_date": "2023-04-15 12:31:37" }, { "id": 54, "visit_id": 551, "test_name": "mri", "result": "No response from the supplier, so the delivery was closed.", "result_date": "2023-04-23 15:29:07" }, { "id": 55, "visit_id": 227, "test_name": "liver panel ct", "result": "The claim was confirmed after a routine check.", "result_date": "2023-12-09 11:48:51" }, { "id": 56, "visit_id": 154, "test_name": "metabolic", "result": "The customer asked for a change and the invoice was cancelled.", "result_date": "2021-08-14 11:38:46" }, { "id": 57, "visit_id": 524, "test_name": "liver cholesterol", "result": null, "result_date": "2023-08-31 12:22:39" }, { "id": 58, "visit_id": 303, "test_name": "thyroid echocardiogram cholesterol", "result": "The record was resolved after a routine check.", "result_date": "2022-09-09 12:30:57" }, { "id": 59, "visit_id": 186, "test_name": "echocardiogram test serology", "result": "The team reported an unusual issue; the payment was escalated.", "result_date": "2022-05-12 15:17:02" }, { "id": 60, "visit_id": 335, "test_name": "imaging ct", "result": "The team asked for a change and the shipment was rescheduled.", "result_date": "2020-11-25 11:14:36" }, { "id": 61, "visit_id": 487, "test_name": "urine liver", "result": "The appointment was processed — unusual case, no further action.", "result_date": "2020-01-22 08:12:23" }, { "id": 62, "visit_id": 472, "test_name": "mri cholesterol urine", "result": "The refund was completed — late case, no further action.", "result_date": "2020-11-05 13:54:11" }, { "id": 63, "visit_id": 87, "test_name": "xray hemoglobin", "result": "A standard follow-up: the claim was reopened.", "result_date": "2022-12-22 10:32:51" }, { "id": 64, "visit_id": 567, "test_name": "electrocardiogram metabolic", "result": "The transfer was completed following an urgent review.", "result_date": "2023-02-07 09:39:14" }, { "id": 65, "visit_id": 153, "test_name": "echocardiogram liver imaging", "result": "The courier reported a repeat issue; the payment was resolved.", "result_date": "2021-10-23 15:47:39" }, { "id": 66, "visit_id": 470, "test_name": "mri thyroid blood", "result": "Flagged as routine. Support reopened the claim.", "result_date": "2021-12-04 14:59:51" }, { "id": 67, "visit_id": 428, "test_name": "thyroid cholesterol", "result": "An operator asked for a change and the payment was rejected.", "result_date": "2023-12-26 01:55:13" }, { "id": 68, "visit_id": 233, "test_name": "xray imaging", "result": "An urgent order was confirmed the same day.", "result_date": "2020-01-17 16:10:07" }, { "id": 69, "visit_id": 575, "test_name": "serology", "result": "Support confirmed the details and the transfer was resolved.", "result_date": "2022-12-02 16:22:55" }, { "id": 70, "visit_id": 377, "test_name": "cholesterol blood", "result": "The team reported a routine issue; the refund was cancelled.", "result_date": "2020-07-20 11:55:53" }, { "id": 71, "visit_id": 4, "test_name": "panel", "result": "The reviewer asked for a change and the item was reopened.", "result_date": "2023-11-19 11:52:06" }, { "id": 72, "visit_id": 281, "test_name": "genetic test mri", "result": "Support asked for a change and the refund was cancelled.", "result_date": "2021-08-30 16:26:24" }, { "id": 73, "visit_id": 403, "test_name": "panel", "result": "The transfer was reviewed following a routine review.", "result_date": "2021-03-10 13:57:45" }, { "id": 74, "visit_id": 576, "test_name": "biopsy", "result": "The record was refunded — routine case, no further action.", "result_date": "2023-02-22 10:39:58" }, { "id": 75, "visit_id": 582, "test_name": "mri genetic", "result": "The order was approved — standard case, no further action.", "result_date": "2022-03-11 12:25:51" }, { "id": 76, "visit_id": 268, "test_name": "echocardiogram glucose", "result": "The request was replaced — late case, no further action.", "result_date": "2023-02-15 15:02:19" }, { "id": 77, "visit_id": 39, "test_name": "blood glucose xray", "result": "A repeat follow-up: the item was rejected.", "result_date": "2023-02-12 14:55:49" }, { "id": 78, "visit_id": 237, "test_name": "screening", "result": "A manual follow-up: the invoice was processed.", "result_date": "2023-03-03 16:24:25" }, { "id": 79, "visit_id": 413, "test_name": "glucose test blood", "result": "Flagged as manual. The team replaced the report.", "result_date": "2023-05-03 10:26:00" }, { "id": 80, "visit_id": 458, "test_name": "imaging metabolic biopsy", "result": "Flagged as late. The account owner completed the appointment.", "result_date": "2022-05-09 11:43:54" }, { "id": 81, "visit_id": 443, "test_name": "culture liver mri", "result": "A duplicate account was escalated the same day.", "result_date": "2022-12-28 15:00:09" }, { "id": 82, "visit_id": 525, "test_name": "echocardiogram", "result": "The courier confirmed the details and the report was closed.", "result_date": "2020-01-11 13:58:23" }, { "id": 83, "visit_id": 505, "test_name": "culture echocardiogram", "result": "The reviewer asked for a change and the account was rejected.", "result_date": "2022-04-18 16:27:24" }, { "id": 84, "visit_id": 499, "test_name": "liver ct", "result": "A repeat follow-up: the account was resolved.", "result_date": "2020-09-28 11:46:54" }, { "id": 85, "visit_id": 471, "test_name": "cholesterol electrocardiogram", "result": "An operator reported a repeat issue; the item was reopened.", "result_date": "2020-12-05 07:00:02" }, { "id": 86, "visit_id": 466, "test_name": "hemoglobin ct thyroid", "result": "A minor follow-up: the transfer was cancelled.", "result_date": "2022-12-12 11:33:39" }, { "id": 87, "visit_id": 596, "test_name": "electrocardiogram liver urine", "result": null, "result_date": "2023-01-13 16:47:04" }, { "id": 88, "visit_id": 402, "test_name": "screening", "result": "The document was approved after a repeat check.", "result_date": "2023-11-21 10:18:06" }, { "id": 89, "visit_id": 205, "test_name": "cholesterol imaging", "result": "Flagged as unusual. The team escalated the appointment.", "result_date": "2022-02-17 16:46:30" }, { "id": 90, "visit_id": 162, "test_name": "liver", "result": "The supplier confirmed the details and the record was reopened.", "result_date": "2022-04-16 12:46:15" }, { "id": 91, "visit_id": 554, "test_name": "biopsy xray ct", "result": "An incomplete follow-up: the invoice was escalated.", "result_date": "2022-12-01 09:01:56" }, { "id": 92, "visit_id": 568, "test_name": "glucose xray", "result": "The account owner confirmed the details and the invoice was reviewed.", "result_date": "2021-06-27 15:51:16" }, { "id": 93, "visit_id": 24, "test_name": "electrocardiogram urine screening", "result": "The ticket was completed — routine case, no further action.", "result_date": "2023-05-05 11:56:11" }, { "id": 94, "visit_id": 493, "test_name": "imaging", "result": "The team confirmed the details and the payment was processed.", "result_date": "2023-04-14 15:35:30" }, { "id": 95, "visit_id": 306, "test_name": "test panel", "result": "The account owner reported a repeat issue; the order was closed.", "result_date": "2022-08-04 09:00:12" }, { "id": 96, "visit_id": 471, "test_name": "mri", "result": "The delivery was delayed after a minor check.", "result_date": "2020-01-18 13:32:07" }, { "id": 97, "visit_id": 472, "test_name": "screening", "result": "The transfer was reopened after a repeat check.", "result_date": "2023-02-10 10:40:19" }, { "id": 98, "visit_id": 124, "test_name": "liver urine", "result": "The account owner reported a manual issue; the order was completed.", "result_date": "2021-10-25 13:12:01" }, { "id": 99, "visit_id": 165, "test_name": "panel metabolic ct", "result": "The reviewer confirmed the details and the booking was resolved.", "result_date": "2022-10-12 15:54:22" }, { "id": 100, "visit_id": 279, "test_name": "blood electrocardiogram", "result": "The team asked for a change and the request was confirmed.", "result_date": "2022-06-17 11:56:07" }, { "id": 101, "visit_id": 269, "test_name": "imaging screening biopsy", "result": "The delivery was reviewed after an urgent check.", "result_date": "2021-10-13 14:40:29" }, { "id": 102, "visit_id": 249, "test_name": "urine liver", "result": "The request was rescheduled after an automatic check.", "result_date": "2023-03-11 13:02:47" }, { "id": 103, "visit_id": 345, "test_name": "test", "result": "A manual delivery was escalated the same day.", "result_date": "2022-09-16 11:57:27" }, { "id": 104, "visit_id": 516, "test_name": "echocardiogram electrocardiogram", "result": "The courier asked for a change and the document was reviewed.", "result_date": "2020-01-04 04:32:53" }, { "id": 105, "visit_id": 595, "test_name": "metabolic", "result": "The account owner asked for a change and the transfer was confirmed.", "result_date": "2021-11-21 13:14:51" }, { "id": 106, "visit_id": 255, "test_name": "mri", "result": "The booking was completed — standard case, no further action.", "result_date": "2022-02-08 16:36:03" }, { "id": 107, "visit_id": 75, "test_name": "serology hemoglobin thyroid", "result": "The supplier reported a duplicate issue; the request was rescheduled.", "result_date": "2023-07-30 17:34:59" }, { "id": 108, "visit_id": 82, "test_name": "genetic liver cholesterol", "result": "The shipment was closed following an unusual review.", "result_date": "2021-11-23 17:16:26" }, { "id": 109, "visit_id": 580, "test_name": "serology metabolic", "result": null, "result_date": "2021-10-30 13:45:55" }, { "id": 110, "visit_id": 159, "test_name": "liver xray", "result": "An automatic follow-up: the payment was reopened.", "result_date": "2020-08-12 09:13:57" }, { "id": 111, "visit_id": 14, "test_name": "thyroid mri blood", "result": "The supplier reported a standard issue; the order was completed.", "result_date": "2023-02-27 16:07:43" }, { "id": 112, "visit_id": 209, "test_name": "xray panel urine", "result": "Flagged as automatic. The customer escalated the item.", "result_date": "2023-04-05 13:02:49" }, { "id": 113, "visit_id": 168, "test_name": "glucose", "result": "A standard booking was refunded the same day.", "result_date": "2023-05-17 13:41:53" }, { "id": 114, "visit_id": 482, "test_name": "culture test ct", "result": "The customer confirmed the details and the session was delayed.", "result_date": "2023-07-11 11:56:10" }, { "id": 115, "visit_id": 130, "test_name": "electrocardiogram screening blood", "result": "The supplier asked for a change and the ticket was replaced.", "result_date": "2021-03-15 14:50:48" }, { "id": 116, "visit_id": 49, "test_name": "serology test biopsy", "result": null, "result_date": "2023-06-13 07:34:44" }, { "id": 117, "visit_id": 64, "test_name": "liver metabolic xray", "result": "The customer asked for a change and the payment was approved.", "result_date": "2023-06-09 17:25:06" }, { "id": 118, "visit_id": 322, "test_name": "cholesterol imaging", "result": "The account owner reported an automatic issue; the appointment was approved.", "result_date": "2023-12-24 09:52:40" }, { "id": 119, "visit_id": 586, "test_name": "urine echocardiogram serology", "result": "The document was cancelled — unusual case, no further action.", "result_date": "2021-05-31 11:30:56" }, { "id": 120, "visit_id": 493, "test_name": "cholesterol mri genetic", "result": "The order was completed after an incomplete check.", "result_date": "2021-12-05 16:43:14" }, { "id": 121, "visit_id": 55, "test_name": "culture panel", "result": "The refund was confirmed following a repeat review.", "result_date": "2020-08-29 12:26:16" }, { "id": 122, "visit_id": 79, "test_name": "electrocardiogram test panel", "result": "An automatic follow-up: the invoice was reviewed.", "result_date": "2020-08-20 14:17:18" }, { "id": 123, "visit_id": 471, "test_name": "mri echocardiogram culture", "result": "Flagged as unusual. The team completed the session.", "result_date": "2020-06-07 15:58:43" }, { "id": 124, "visit_id": 308, "test_name": "culture genetic glucose", "result": "The supplier reported a standard issue; the invoice was refunded.", "result_date": "2022-02-01 15:34:35" }, { "id": 125, "visit_id": 408, "test_name": "electrocardiogram thyroid echocardiogram", "result": "An incomplete follow-up: the booking was reviewed.", "result_date": "2020-09-01 12:56:16" }, { "id": 126, "visit_id": 550, "test_name": "hemoglobin", "result": "The team reported a partial issue; the shipment was confirmed.", "result_date": "2020-12-23 15:43:15" }, { "id": 127, "visit_id": 7, "test_name": "electrocardiogram", "result": null, "result_date": "2022-08-29 12:48:54" }, { "id": 128, "visit_id": 365, "test_name": "electrocardiogram", "result": null, "result_date": "2023-11-15 08:25:42" }, { "id": 129, "visit_id": 83, "test_name": "electrocardiogram cholesterol", "result": "The transfer was rescheduled after a repeat check.", "result_date": "2021-05-29 08:37:13" }, { "id": 130, "visit_id": 534, "test_name": "screening blood test", "result": "Flagged as late. The courier approved the shipment.", "result_date": "2021-01-28 10:58:02" }, { "id": 131, "visit_id": 144, "test_name": "electrocardiogram", "result": "A partial follow-up: the session was escalated.", "result_date": "2020-05-30 21:06:39" }, { "id": 132, "visit_id": 392, "test_name": "electrocardiogram hemoglobin", "result": "The claim was cancelled following a standard review.", "result_date": "2023-02-19 13:14:25" }, { "id": 133, "visit_id": 551, "test_name": "xray ct biopsy", "result": "Flagged as incomplete. An operator resolved the payment.", "result_date": "2021-09-15 13:45:37" }, { "id": 134, "visit_id": 109, "test_name": "xray blood", "result": "Support reported an automatic issue; the transfer was closed.", "result_date": "2020-06-23 14:47:10" }, { "id": 135, "visit_id": 400, "test_name": "electrocardiogram", "result": "The delivery was closed following a minor review.", "result_date": "2021-10-16 17:37:11" }, { "id": 136, "visit_id": 549, "test_name": "glucose", "result": "An automatic request was replaced the same day.", "result_date": "2022-06-22 11:31:48" }, { "id": 137, "visit_id": 131, "test_name": "glucose biopsy mri", "result": "Flagged as standard. The reviewer completed the account.", "result_date": "2020-11-18 17:52:21" }, { "id": 138, "visit_id": 72, "test_name": "metabolic genetic test", "result": "A repeat session was closed the same day.", "result_date": "2022-05-08 16:55:38" }, { "id": 139, "visit_id": 453, "test_name": "liver", "result": "A routine request was processed the same day.", "result_date": "2023-05-13 19:44:59" }, { "id": 140, "visit_id": 58, "test_name": "echocardiogram biopsy", "result": "An operator asked for a change and the document was cancelled.", "result_date": "2021-02-26 15:15:33" }, { "id": 141, "visit_id": 540, "test_name": "echocardiogram", "result": "The claim was processed after a repeat check.", "result_date": "2022-06-29 12:03:21" }, { "id": 142, "visit_id": 272, "test_name": "cholesterol glucose", "result": "An operator confirmed the details and the delivery was resolved.", "result_date": "2020-06-08 10:42:03" }, { "id": 143, "visit_id": 273, "test_name": "serology genetic mri", "result": "The record was cancelled after an unusual check.", "result_date": "2021-02-13 09:03:04" }, { "id": 144, "visit_id": 531, "test_name": "genetic blood", "result": null, "result_date": "2023-07-28 17:04:15" }, { "id": 145, "visit_id": 584, "test_name": "serology thyroid glucose", "result": "The supplier asked for a change and the report was rescheduled.", "result_date": "2023-11-20 17:28:36" }, { "id": 146, "visit_id": 568, "test_name": "xray cholesterol", "result": "The courier asked for a change and the appointment was cancelled.", "result_date": "2021-03-09 08:12:38" }, { "id": 147, "visit_id": 227, "test_name": "ct", "result": "Flagged as duplicate. The team processed the ticket.", "result_date": "2023-08-14 11:27:23" }, { "id": 148, "visit_id": 504, "test_name": "test cholesterol", "result": "The ticket was reviewed following a routine review.", "result_date": "2022-02-04 08:36:22" }, { "id": 149, "visit_id": 175, "test_name": "glucose", "result": "The customer confirmed the details and the payment was rejected.", "result_date": "2022-03-07 19:51:36" }, { "id": 150, "visit_id": 455, "test_name": "electrocardiogram", "result": null, "result_date": "2021-04-19 14:14:14" }, { "id": 151, "visit_id": 7, "test_name": "echocardiogram glucose cholesterol", "result": "The ticket was approved — duplicate case, no further action.", "result_date": "2022-06-08 10:26:27" }, { "id": 152, "visit_id": 21, "test_name": "glucose cholesterol blood", "result": "Support reported a minor issue; the request was reviewed.", "result_date": "2020-09-12 13:35:19" }, { "id": 153, "visit_id": 44, "test_name": "thyroid test", "result": "Flagged as manual. The account owner rejected the account.", "result_date": "2020-09-24 13:35:33" }, { "id": 154, "visit_id": 331, "test_name": "screening cholesterol", "result": "The shipment was reviewed — minor case, no further action.", "result_date": "2023-06-12 11:51:40" }, { "id": 155, "visit_id": 483, "test_name": "panel", "result": "Flagged as urgent. An operator confirmed the claim.", "result_date": "2021-02-05 10:36:23" }, { "id": 156, "visit_id": 280, "test_name": "metabolic blood electrocardiogram", "result": "The appointment was rescheduled following a partial review.", "result_date": "2023-03-17 10:21:01" }, { "id": 157, "visit_id": 402, "test_name": "blood hemoglobin genetic", "result": "A routine request was resolved the same day.", "result_date": "2020-12-20 13:42:46" }, { "id": 158, "visit_id": 380, "test_name": "panel", "result": "An incomplete document was confirmed the same day.", "result_date": "2020-08-09 09:54:19" }, { "id": 159, "visit_id": 251, "test_name": "liver xray genetic", "result": "A partial follow-up: the record was rescheduled.", "result_date": "2020-08-12 11:13:08" }, { "id": 160, "visit_id": 87, "test_name": "echocardiogram", "result": "A minor follow-up: the session was refunded.", "result_date": "2020-02-03 19:26:39" }, { "id": 161, "visit_id": 271, "test_name": "xray liver urine", "result": "The booking was cancelled following a manual review.", "result_date": "2023-11-04 12:20:00" }, { "id": 162, "visit_id": 516, "test_name": "hemoglobin screening", "result": "The order was resolved — incomplete case, no further action.", "result_date": "2020-01-11 10:53:43" }, { "id": 163, "visit_id": 47, "test_name": "test echocardiogram genetic", "result": "The account owner confirmed the details and the ticket was updated.", "result_date": "2021-08-17 09:23:26" }, { "id": 164, "visit_id": 99, "test_name": "electrocardiogram", "result": "No response from support, so the report was rescheduled.", "result_date": "2021-07-11 13:53:18" }, { "id": 165, "visit_id": 52, "test_name": "mri biopsy", "result": "A repeat follow-up: the refund was cancelled.", "result_date": "2020-07-25 17:48:32" }, { "id": 166, "visit_id": 218, "test_name": "imaging metabolic ct", "result": "The delivery was escalated following a manual review.", "result_date": "2021-09-17 10:55:32" }, { "id": 167, "visit_id": 234, "test_name": "electrocardiogram blood", "result": "Flagged as urgent. The customer rescheduled the session.", "result_date": "2021-04-11 11:56:31" }, { "id": 168, "visit_id": 426, "test_name": "electrocardiogram", "result": "The supplier asked for a change and the request was rescheduled.", "result_date": "2020-12-25 11:51:21" }, { "id": 169, "visit_id": 354, "test_name": "urine glucose", "result": null, "result_date": "2023-12-23 12:45:04" }, { "id": 170, "visit_id": 521, "test_name": "thyroid", "result": "An incomplete transfer was resolved the same day.", "result_date": "2020-01-29 09:14:16" }, { "id": 171, "visit_id": 91, "test_name": "xray", "result": "An automatic follow-up: the refund was delayed.", "result_date": "2022-07-05 12:17:24" }, { "id": 172, "visit_id": 104, "test_name": "panel echocardiogram", "result": "An unusual follow-up: the session was completed.", "result_date": "2021-03-22 06:02:37" }, { "id": 173, "visit_id": 186, "test_name": "genetic", "result": "Support reported a manual issue; the shipment was reviewed.", "result_date": "2022-09-25 13:29:50" }, { "id": 174, "visit_id": 509, "test_name": "glucose panel serology", "result": null, "result_date": "2023-06-21 17:15:30" }, { "id": 175, "visit_id": 339, "test_name": "thyroid", "result": "The item was reopened following an urgent review.", "result_date": "2023-01-04 20:38:25" }, { "id": 176, "visit_id": 134, "test_name": "urine cholesterol", "result": "Flagged as repeat. The team approved the shipment.", "result_date": "2020-12-06 15:04:47" }, { "id": 177, "visit_id": 586, "test_name": "hemoglobin cholesterol", "result": "The document was processed — manual case, no further action.", "result_date": "2023-12-04 17:35:14" }, { "id": 178, "visit_id": 131, "test_name": "biopsy electrocardiogram", "result": "The shipment was reopened after a minor check.", "result_date": "2020-07-05 12:01:22" }, { "id": 179, "visit_id": 476, "test_name": "serology thyroid ct", "result": "The document was closed after a repeat check.", "result_date": "2020-07-23 09:52:07" }, { "id": 180, "visit_id": 596, "test_name": "test cholesterol", "result": "The item was completed following an automatic review.", "result_date": "2021-01-26 15:46:03" }, { "id": 181, "visit_id": 561, "test_name": "panel xray", "result": "The report was updated following a partial review.", "result_date": "2022-06-13 11:52:49" }, { "id": 182, "visit_id": 8, "test_name": "panel", "result": "The ticket was escalated following an urgent review.", "result_date": "2022-03-02 09:03:13" }, { "id": 183, "visit_id": 593, "test_name": "hemoglobin", "result": "The courier asked for a change and the session was resolved.", "result_date": "2020-08-22 11:17:20" }, { "id": 184, "visit_id": 176, "test_name": "thyroid mri blood", "result": "The team asked for a change and the session was updated.", "result_date": "2023-08-13 14:18:31" }, { "id": 185, "visit_id": 195, "test_name": "electrocardiogram culture panel", "result": "A late ticket was completed the same day.", "result_date": "2022-07-19 11:37:28" }, { "id": 186, "visit_id": 377, "test_name": "thyroid serology glucose", "result": "Flagged as duplicate. The reviewer closed the report.", "result_date": "2020-09-13 10:42:06" }, { "id": 187, "visit_id": 544, "test_name": "serology panel genetic", "result": "No response from the customer, so the item was refunded.", "result_date": "2022-05-12 13:33:09" }, { "id": 188, "visit_id": 77, "test_name": "xray", "result": "The customer reported an incomplete issue; the request was reopened.", "result_date": "2020-04-10 16:34:05" }, { "id": 189, "visit_id": 218, "test_name": "cholesterol screening biopsy", "result": "A standard follow-up: the report was closed.", "result_date": "2020-04-12 21:42:26" }, { "id": 190, "visit_id": 71, "test_name": "serology echocardiogram", "result": "The request was rejected — urgent case, no further action.", "result_date": "2022-08-02 16:55:57" }, { "id": 191, "visit_id": 529, "test_name": "cholesterol mri", "result": null, "result_date": "2021-11-28 14:38:19" }, { "id": 192, "visit_id": 577, "test_name": "blood imaging", "result": null, "result_date": "2020-01-25 11:55:05" }, { "id": 193, "visit_id": 182, "test_name": "biopsy echocardiogram", "result": "Flagged as duplicate. The team resolved the claim.", "result_date": "2020-01-11 12:38:25" }, { "id": 194, "visit_id": 521, "test_name": "echocardiogram hemoglobin", "result": "The appointment was processed following a late review.", "result_date": "2022-03-29 15:02:58" }, { "id": 195, "visit_id": 223, "test_name": "test electrocardiogram", "result": "The reviewer confirmed the details and the ticket was refunded.", "result_date": "2022-11-18 14:15:32" }, { "id": 196, "visit_id": 178, "test_name": "biopsy genetic", "result": "A late follow-up: the ticket was refunded.", "result_date": "2023-09-13 07:14:13" }, { "id": 197, "visit_id": 195, "test_name": "screening serology urine", "result": "The order was cancelled following a manual review.", "result_date": "2022-09-20 09:32:43" }, { "id": 198, "visit_id": 263, "test_name": "cholesterol", "result": null, "result_date": "2021-05-16 15:04:54" }, { "id": 199, "visit_id": 518, "test_name": "echocardiogram cholesterol", "result": "An operator reported a minor issue; the record was updated.", "result_date": "2020-09-21 04:13:17" }, { "id": 200, "visit_id": 368, "test_name": "electrocardiogram", "result": null, "result_date": "2020-03-04 11:48:51" }, { "id": 201, "visit_id": 399, "test_name": "culture", "result": "The account was approved after a manual check.", "result_date": "2023-09-23 13:38:17" }, { "id": 202, "visit_id": 295, "test_name": "hemoglobin test", "result": "The courier reported an unusual issue; the account was updated.", "result_date": "2022-04-25 15:24:16" }, { "id": 203, "visit_id": 430, "test_name": "genetic", "result": "Flagged as duplicate. An operator rescheduled the item.", "result_date": "2022-10-12 08:50:59" }, { "id": 204, "visit_id": 413, "test_name": "panel urine xray", "result": "A standard transfer was replaced the same day.", "result_date": "2023-12-11 13:36:39" }, { "id": 205, "visit_id": 477, "test_name": "cholesterol", "result": "The reviewer confirmed the details and the account was reviewed.", "result_date": "2020-04-25 16:39:17" }, { "id": 206, "visit_id": 40, "test_name": "screening xray culture", "result": "Support reported an unusual issue; the invoice was delayed.", "result_date": "2022-09-07 20:17:36" }, { "id": 207, "visit_id": 213, "test_name": "electrocardiogram urine", "result": "An urgent follow-up: the document was reopened.", "result_date": "2023-10-01 11:14:41" }, { "id": 208, "visit_id": 131, "test_name": "metabolic blood", "result": "A partial follow-up: the account was escalated.", "result_date": "2023-01-28 16:19:51" }, { "id": 209, "visit_id": 311, "test_name": "culture hemoglobin serology", "result": "An unusual follow-up: the document was rescheduled.", "result_date": "2023-04-28 11:57:22" }, { "id": 210, "visit_id": 39, "test_name": "genetic serology culture", "result": "No response from support, so the order was rejected.", "result_date": "2023-02-10 22:33:32" }, { "id": 211, "visit_id": 519, "test_name": "echocardiogram serology culture", "result": "The transfer was resolved after a standard check.", "result_date": "2020-05-30 04:36:46" }, { "id": 212, "visit_id": 497, "test_name": "xray thyroid", "result": "A late payment was confirmed the same day.", "result_date": "2021-07-22 13:21:53" }, { "id": 213, "visit_id": 367, "test_name": "urine", "result": "An operator asked for a change and the transfer was updated.", "result_date": "2022-02-22 13:11:02" }, { "id": 214, "visit_id": 386, "test_name": "screening blood panel", "result": "No response from support, so the invoice was closed.", "result_date": "2021-10-02 19:15:38" }, { "id": 215, "visit_id": 568, "test_name": "metabolic urine test", "result": null, "result_date": "2020-05-07 15:42:04" }, { "id": 216, "visit_id": 65, "test_name": "serology", "result": "The ticket was closed following an urgent review.", "result_date": "2023-10-12 13:20:06" }, { "id": 217, "visit_id": 270, "test_name": "metabolic", "result": "No response from the courier, so the delivery was escalated.", "result_date": "2022-04-26 07:30:19" }, { "id": 218, "visit_id": 488, "test_name": "blood screening", "result": null, "result_date": "2021-05-27 13:28:30" }, { "id": 219, "visit_id": 104, "test_name": "ct cholesterol metabolic", "result": "The account owner confirmed the details and the order was approved.", "result_date": "2021-10-30 10:16:23" }, { "id": 220, "visit_id": 256, "test_name": "xray echocardiogram", "result": "A minor follow-up: the booking was escalated.", "result_date": "2021-11-07 08:03:39" }, { "id": 221, "visit_id": 178, "test_name": "serology culture panel", "result": null, "result_date": "2023-08-26 10:24:03" }, { "id": 222, "visit_id": 215, "test_name": "xray urine", "result": "Flagged as automatic. The courier replaced the claim.", "result_date": "2023-08-12 12:18:44" }, { "id": 223, "visit_id": 74, "test_name": "glucose", "result": "The delivery was confirmed following a repeat review.", "result_date": "2023-03-18 17:34:46" }, { "id": 224, "visit_id": 335, "test_name": "biopsy liver metabolic", "result": "The reviewer confirmed the details and the delivery was approved.", "result_date": "2023-11-14 15:32:27" }, { "id": 225, "visit_id": 33, "test_name": "imaging test", "result": "The customer asked for a change and the booking was reopened.", "result_date": "2022-07-05 15:24:11" }, { "id": 226, "visit_id": 392, "test_name": "liver", "result": "The delivery was updated following a routine review.", "result_date": "2023-11-16 09:04:53" }, { "id": 227, "visit_id": 213, "test_name": "serology ct echocardiogram", "result": "The shipment was delayed — late case, no further action.", "result_date": "2020-01-06 14:01:05" }, { "id": 228, "visit_id": 164, "test_name": "thyroid imaging", "result": "Flagged as late. The customer confirmed the document.", "result_date": "2023-10-14 17:42:52" }, { "id": 229, "visit_id": 444, "test_name": "ct", "result": "The team reported an automatic issue; the appointment was processed.", "result_date": "2020-08-06 13:56:59" }, { "id": 230, "visit_id": 272, "test_name": "blood cholesterol", "result": null, "result_date": "2020-07-19 11:57:34" }, { "id": 231, "visit_id": 176, "test_name": "liver", "result": "An incomplete follow-up: the claim was approved.", "result_date": "2021-03-16 10:50:24" }, { "id": 232, "visit_id": 54, "test_name": "panel urine", "result": "The courier asked for a change and the record was refunded.", "result_date": "2020-01-29 12:50:41" }, { "id": 233, "visit_id": 146, "test_name": "panel biopsy", "result": "A minor claim was rejected the same day.", "result_date": "2021-04-28 19:11:18" }, { "id": 234, "visit_id": 556, "test_name": "culture imaging", "result": "The team reported a minor issue; the report was reviewed.", "result_date": "2023-12-16 21:25:33" }, { "id": 235, "visit_id": 155, "test_name": "test serology urine", "result": "The order was cancelled — minor case, no further action.", "result_date": "2021-12-01 15:05:18" }, { "id": 236, "visit_id": 309, "test_name": "electrocardiogram biopsy", "result": "The appointment was rescheduled — late case, no further action.", "result_date": "2021-03-07 15:41:50" }, { "id": 237, "visit_id": 293, "test_name": "xray glucose test", "result": "The item was confirmed — standard case, no further action.", "result_date": "2021-11-26 16:54:29" }, { "id": 238, "visit_id": 406, "test_name": "biopsy", "result": null, "result_date": "2021-10-17 08:58:55" }, { "id": 239, "visit_id": 11, "test_name": "xray metabolic", "result": "Support confirmed the details and the booking was completed.", "result_date": "2021-01-25 09:07:19" }, { "id": 240, "visit_id": 6, "test_name": "xray", "result": "A partial item was rescheduled the same day.", "result_date": "2020-01-26 13:23:29" }, { "id": 241, "visit_id": 208, "test_name": "urine ct", "result": "Flagged as automatic. The supplier processed the transfer.", "result_date": "2020-01-31 12:49:57" }, { "id": 242, "visit_id": 6, "test_name": "ct biopsy serology", "result": "The item was completed after a minor check.", "result_date": "2021-12-05 17:15:27" }, { "id": 243, "visit_id": 233, "test_name": "biopsy xray", "result": "The reviewer asked for a change and the appointment was replaced.", "result_date": "2020-01-08 15:16:23" }, { "id": 244, "visit_id": 188, "test_name": "biopsy", "result": "Support confirmed the details and the delivery was updated.", "result_date": "2021-12-02 13:13:28" }, { "id": 245, "visit_id": 199, "test_name": "urine biopsy test", "result": "An unusual follow-up: the shipment was reviewed.", "result_date": "2021-02-07 11:12:31" }, { "id": 246, "visit_id": 510, "test_name": "culture thyroid echocardiogram", "result": "The customer asked for a change and the invoice was reopened.", "result_date": "2021-03-24 12:01:02" }, { "id": 247, "visit_id": 341, "test_name": "metabolic", "result": "No response from the account owner, so the booking was refunded.", "result_date": "2021-12-23 15:36:14" }, { "id": 248, "visit_id": 363, "test_name": "biopsy", "result": "The reviewer asked for a change and the record was resolved.", "result_date": "2020-01-11 08:36:48" }, { "id": 249, "visit_id": 532, "test_name": "glucose cholesterol mri", "result": "The record was confirmed — standard case, no further action.", "result_date": "2022-08-30 11:33:27" }, { "id": 250, "visit_id": 20, "test_name": "test echocardiogram", "result": "The account owner asked for a change and the payment was approved.", "result_date": "2021-04-10 16:24:31" }, { "id": 251, "visit_id": 246, "test_name": "thyroid screening", "result": "An unusual follow-up: the booking was resolved.", "result_date": "2022-10-01 13:26:29" }, { "id": 252, "visit_id": 396, "test_name": "urine genetic xray", "result": "Support asked for a change and the item was reopened.", "result_date": "2020-03-04 12:16:27" }, { "id": 253, "visit_id": 536, "test_name": "urine ct", "result": "The session was approved — incomplete case, no further action.", "result_date": "2021-07-19 14:20:28" }, { "id": 254, "visit_id": 415, "test_name": "liver cholesterol genetic", "result": null, "result_date": "2021-01-05 14:11:15" }, { "id": 255, "visit_id": 370, "test_name": "urine electrocardiogram", "result": "The reviewer reported a partial issue; the order was confirmed.", "result_date": "2023-12-21 17:57:18" }, { "id": 256, "visit_id": 494, "test_name": "blood", "result": null, "result_date": "2023-11-07 09:14:21" }, { "id": 257, "visit_id": 154, "test_name": "screening", "result": null, "result_date": "2020-07-12 11:50:30" }, { "id": 258, "visit_id": 20, "test_name": "screening", "result": "A partial follow-up: the order was replaced.", "result_date": "2021-12-08 19:06:46" }, { "id": 259, "visit_id": 101, "test_name": "screening", "result": "No response from the team, so the request was updated.", "result_date": "2021-03-06 16:08:49" }, { "id": 260, "visit_id": 239, "test_name": "screening", "result": "The courier asked for a change and the item was completed.", "result_date": "2020-04-22 15:14:16" }, { "id": 261, "visit_id": 136, "test_name": "ct metabolic", "result": "Flagged as minor. An operator resolved the report.", "result_date": "2023-10-12 11:24:47" }, { "id": 262, "visit_id": 142, "test_name": "biopsy echocardiogram", "result": "Flagged as minor. The customer refunded the account.", "result_date": "2022-11-23 15:43:02" }, { "id": 263, "visit_id": 498, "test_name": "urine", "result": "The reviewer reported a routine issue; the appointment was rescheduled.", "result_date": "2021-08-15 14:02:27" }, { "id": 264, "visit_id": 313, "test_name": "blood", "result": null, "result_date": "2022-08-25 14:12:03" }, { "id": 265, "visit_id": 405, "test_name": "urine mri blood", "result": "The team asked for a change and the report was reviewed.", "result_date": "2020-01-20 18:22:25" }, { "id": 266, "visit_id": 291, "test_name": "echocardiogram xray metabolic", "result": "A duplicate follow-up: the request was completed.", "result_date": "2020-07-29 12:19:31" }, { "id": 267, "visit_id": 486, "test_name": "metabolic screening thyroid", "result": "The supplier confirmed the details and the payment was reviewed.", "result_date": "2021-04-23 12:49:26" }, { "id": 268, "visit_id": 384, "test_name": "mri", "result": "An operator reported a duplicate issue; the transfer was rejected.", "result_date": "2022-09-03 17:42:08" }, { "id": 269, "visit_id": 71, "test_name": "echocardiogram", "result": "The document was replaced following a late review.", "result_date": "2020-09-24 14:18:21" }, { "id": 270, "visit_id": 18, "test_name": "electrocardiogram urine echocardiogram", "result": "The report was reopened after an incomplete check.", "result_date": "2023-05-29 09:20:34" }, { "id": 271, "visit_id": 371, "test_name": "imaging metabolic", "result": "The shipment was cancelled following a late review.", "result_date": "2021-05-03 10:19:59" }, { "id": 272, "visit_id": 24, "test_name": "echocardiogram", "result": "The ticket was escalated after an urgent check.", "result_date": "2021-01-22 13:38:18" }, { "id": 273, "visit_id": 235, "test_name": "ct hemoglobin", "result": "The account owner asked for a change and the request was refunded.", "result_date": "2021-10-24 17:16:53" }, { "id": 274, "visit_id": 170, "test_name": "serology", "result": "A minor order was refunded the same day.", "result_date": "2022-08-03 19:03:59" }, { "id": 275, "visit_id": 86, "test_name": "imaging mri liver", "result": "The delivery was refunded — repeat case, no further action.", "result_date": "2021-12-29 15:10:31" }, { "id": 276, "visit_id": 2, "test_name": "xray cholesterol mri", "result": "The payment was rejected — routine case, no further action.", "result_date": "2021-08-14 12:57:46" }, { "id": 277, "visit_id": 155, "test_name": "urine ct", "result": "A manual follow-up: the delivery was reviewed.", "result_date": "2020-08-04 12:42:32" }, { "id": 278, "visit_id": 357, "test_name": "xray biopsy culture", "result": "The refund was closed after an automatic check.", "result_date": "2021-06-29 06:40:24" }, { "id": 279, "visit_id": 366, "test_name": "thyroid", "result": null, "result_date": "2021-04-23 16:08:20" }, { "id": 280, "visit_id": 155, "test_name": "genetic", "result": "An operator reported a partial issue; the report was approved.", "result_date": "2021-01-08 12:51:58" }, { "id": 281, "visit_id": 75, "test_name": "glucose hemoglobin imaging", "result": "The reviewer reported an automatic issue; the request was reopened.", "result_date": "2021-04-19 11:36:07" }, { "id": 282, "visit_id": 91, "test_name": "liver", "result": "An incomplete order was refunded the same day.", "result_date": "2023-10-06 10:52:31" }, { "id": 283, "visit_id": 143, "test_name": "panel screening", "result": "The supplier reported an unusual issue; the order was replaced.", "result_date": "2020-01-14 09:04:16" }, { "id": 284, "visit_id": 387, "test_name": "thyroid metabolic electrocardiogram", "result": "Flagged as urgent. Support closed the transfer.", "result_date": "2021-08-20 10:40:16" }, { "id": 285, "visit_id": 589, "test_name": "glucose blood biopsy", "result": "An automatic order was resolved the same day.", "result_date": "2022-12-29 17:26:08" }, { "id": 286, "visit_id": 424, "test_name": "glucose genetic", "result": "No response from support, so the account was rejected.", "result_date": "2023-01-22 09:28:33" }, { "id": 287, "visit_id": 41, "test_name": "imaging", "result": "The courier confirmed the details and the report was replaced.", "result_date": "2021-05-16 11:37:50" }, { "id": 288, "visit_id": 114, "test_name": "blood test", "result": "The customer asked for a change and the claim was delayed.", "result_date": "2020-05-21 09:59:38" }, { "id": 289, "visit_id": 114, "test_name": "echocardiogram hemoglobin glucose", "result": "The customer asked for a change and the document was cancelled.", "result_date": "2020-12-17 13:47:38" }, { "id": 290, "visit_id": 433, "test_name": "xray", "result": "The courier asked for a change and the request was rejected.", "result_date": "2023-05-11 12:41:20" }, { "id": 291, "visit_id": 368, "test_name": "electrocardiogram", "result": "The record was cancelled — minor case, no further action.", "result_date": "2022-11-09 05:52:52" }, { "id": 292, "visit_id": 491, "test_name": "metabolic", "result": "The account owner confirmed the details and the ticket was approved.", "result_date": "2020-08-11 10:04:53" }, { "id": 293, "visit_id": 232, "test_name": "test metabolic", "result": "The claim was reviewed following a routine review.", "result_date": "2023-12-27 13:13:38" }, { "id": 294, "visit_id": 359, "test_name": "mri glucose serology", "result": "The refund was replaced after a manual check.", "result_date": "2021-05-19 16:38:16" }, { "id": 295, "visit_id": 577, "test_name": "test electrocardiogram screening", "result": "Support reported an automatic issue; the shipment was cancelled.", "result_date": "2021-08-31 12:58:15" }, { "id": 296, "visit_id": 59, "test_name": "biopsy culture", "result": "The invoice was escalated after an urgent check.", "result_date": "2022-03-08 15:10:21" }, { "id": 297, "visit_id": 495, "test_name": "genetic", "result": "The appointment was closed after an automatic check.", "result_date": "2022-07-19 12:20:36" }, { "id": 298, "visit_id": 425, "test_name": "electrocardiogram", "result": "The invoice was refunded after a routine check.", "result_date": "2023-08-29 11:15:32" }, { "id": 299, "visit_id": 118, "test_name": "mri", "result": "The invoice was reviewed — urgent case, no further action.", "result_date": "2023-04-02 13:24:37" }, { "id": 300, "visit_id": 260, "test_name": "biopsy", "result": "The account owner confirmed the details and the payment was escalated.", "result_date": "2020-04-04 09:33:16" } ] }