{ "compliance_records": [ { "id": 1, "update_date": "2021-12-13 13:54:31", "description": "No response from the courier, so the report was escalated.", "affected_regulations": "anti-money laundering", "compliance_status": "non-compliant" }, { "id": 2, "update_date": "2021-06-20 12:47:57", "description": "The reviewer reported an unusual issue; the invoice was reviewed.", "affected_regulations": "anti-money laundering", "compliance_status": "non-compliant" }, { "id": 3, "update_date": "2021-03-21 10:31:00", "description": "The account owner reported an urgent issue; the order was delayed.", "affected_regulations": "tax compliance", "compliance_status": "compliant" }, { "id": 4, "update_date": "2022-01-05 14:09:58", "description": null, "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 5, "update_date": "2022-04-19 13:09:40", "description": "No response from the customer, so the transfer was reopened.", "affected_regulations": "consumer protection", "compliance_status": "under review" }, { "id": 6, "update_date": "2021-06-21 13:55:46", "description": "The record was refunded — incomplete case, no further action.", "affected_regulations": "securities regulation", "compliance_status": "non-compliant" }, { "id": 7, "update_date": "2022-02-18 09:22:58", "description": "No response from the customer, so the item was cancelled.", "affected_regulations": "tax compliance", "compliance_status": "non-compliant" }, { "id": 8, "update_date": "2020-04-16 14:17:10", "description": "The team asked for a change and the claim was approved.", "affected_regulations": "consumer protection", "compliance_status": "under review" }, { "id": 9, "update_date": "2020-12-17 09:46:10", "description": "The supplier reported a duplicate issue; the invoice was reviewed.", "affected_regulations": "financial reporting", "compliance_status": "compliant" }, { "id": 10, "update_date": "2022-10-13 10:02:43", "description": "An operator confirmed the details and the document was rescheduled.", "affected_regulations": "data protection", "compliance_status": "compliant" }, { "id": 11, "update_date": "2022-09-11 09:56:04", "description": "The account owner reported a partial issue; the appointment was delayed.", "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 12, "update_date": "2020-08-30 16:27:35", "description": "The shipment was completed — minor case, no further action.", "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 13, "update_date": "2022-11-20 14:01:53", "description": "The courier asked for a change and the refund was replaced.", "affected_regulations": "consumer protection", "compliance_status": "non-compliant" }, { "id": 14, "update_date": "2020-07-23 13:48:09", "description": "No response from the supplier, so the record was approved.", "affected_regulations": "data protection", "compliance_status": "compliant" }, { "id": 15, "update_date": "2021-03-18 16:27:56", "description": "Support asked for a change and the shipment was resolved.", "affected_regulations": "data protection", "compliance_status": "compliant" }, { "id": 16, "update_date": "2020-06-19 12:04:29", "description": "No response from the reviewer, so the request was reopened.", "affected_regulations": "data protection", "compliance_status": "non-compliant" }, { "id": 17, "update_date": "2021-10-12 14:25:46", "description": "The supplier confirmed the details and the ticket was refunded.", "affected_regulations": "financial reporting", "compliance_status": "compliant" }, { "id": 18, "update_date": "2020-09-10 10:08:05", "description": "No response from the supplier, so the refund was approved.", "affected_regulations": "consumer protection", "compliance_status": "compliant" }, { "id": 19, "update_date": "2022-06-04 08:32:55", "description": null, "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 20, "update_date": "2021-03-06 15:31:06", "description": "Support asked for a change and the claim was delayed.", "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 21, "update_date": "2020-02-18 13:35:01", "description": "An operator reported an incomplete issue; the session was processed.", "affected_regulations": "anti-money laundering", "compliance_status": "non-compliant" }, { "id": 22, "update_date": "2022-04-16 10:41:23", "description": "The customer asked for a change and the session was confirmed.", "affected_regulations": "fraud prevention", "compliance_status": "under review" }, { "id": 23, "update_date": "2020-07-18 15:45:23", "description": "The account owner reported an automatic issue; the order was reviewed.", "affected_regulations": "anti-money laundering", "compliance_status": "under review" }, { "id": 24, "update_date": "2022-05-24 11:28:22", "description": "The customer reported a duplicate issue; the record was escalated.", "affected_regulations": "consumer protection", "compliance_status": "compliant" }, { "id": 25, "update_date": "2021-06-23 11:09:12", "description": "The customer asked for a change and the item was confirmed.", "affected_regulations": "financial reporting", "compliance_status": "non-compliant" }, { "id": 26, "update_date": "2021-07-04 13:58:24", "description": "The supplier asked for a change and the account was rejected.", "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 27, "update_date": "2021-10-10 14:04:09", "description": "The reviewer asked for a change and the invoice was reopened.", "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 28, "update_date": "2020-06-08 17:46:45", "description": "No response from the courier, so the order was delayed.", "affected_regulations": "data protection", "compliance_status": "compliant" }, { "id": 29, "update_date": "2020-11-18 11:47:24", "description": "The courier confirmed the details and the payment was reviewed.", "affected_regulations": "tax compliance", "compliance_status": "non-compliant" }, { "id": 30, "update_date": "2022-03-30 15:50:12", "description": "No response from the customer, so the claim was updated.", "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 31, "update_date": "2022-09-22 10:44:03", "description": "The courier confirmed the details and the document was approved.", "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 32, "update_date": "2021-03-03 17:57:42", "description": "The record was completed — routine case, no further action.", "affected_regulations": "consumer protection", "compliance_status": "compliant" }, { "id": 33, "update_date": "2021-11-20 10:36:04", "description": "The courier reported a manual issue; the booking was resolved.", "affected_regulations": "banking supervision", "compliance_status": "compliant" }, { "id": 34, "update_date": "2022-11-07 10:57:18", "description": "The ticket was approved — urgent case, no further action.", "affected_regulations": "banking supervision", "compliance_status": "compliant" }, { "id": 35, "update_date": "2021-02-09 13:02:04", "description": "An operator asked for a change and the payment was delayed.", "affected_regulations": "consumer protection", "compliance_status": "compliant" }, { "id": 36, "update_date": "2020-08-24 17:58:13", "description": null, "affected_regulations": "data protection", "compliance_status": "compliant" }, { "id": 37, "update_date": "2022-08-28 15:30:27", "description": "An operator asked for a change and the invoice was rescheduled.", "affected_regulations": "fraud prevention", "compliance_status": "compliant" }, { "id": 38, "update_date": "2021-10-21 08:34:36", "description": "The supplier confirmed the details and the transfer was refunded.", "affected_regulations": "data protection", "compliance_status": "non-compliant" }, { "id": 39, "update_date": "2020-06-26 10:46:39", "description": "The item was processed — manual case, no further action.", "affected_regulations": "data protection", "compliance_status": "compliant" }, { "id": 40, "update_date": "2022-09-20 13:08:25", "description": null, "affected_regulations": "consumer protection", "compliance_status": "non-compliant" }, { "id": 41, "update_date": "2020-07-28 09:37:26", "description": null, "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 42, "update_date": "2020-10-07 11:28:33", "description": "No response from the reviewer, so the transfer was confirmed.", "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 43, "update_date": "2020-10-12 14:58:07", "description": null, "affected_regulations": "data protection", "compliance_status": "non-compliant" }, { "id": 44, "update_date": "2022-08-10 08:04:54", "description": "No response from the reviewer, so the record was cancelled.", "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 45, "update_date": "2022-07-01 16:03:49", "description": "The customer reported a late issue; the request was completed.", "affected_regulations": "anti-money laundering", "compliance_status": "compliant" }, { "id": 46, "update_date": "2021-10-03 15:17:30", "description": "No response from the supplier, so the document was reviewed.", "affected_regulations": "financial reporting", "compliance_status": "compliant" }, { "id": 47, "update_date": "2022-05-19 10:03:21", "description": "The supplier reported a late issue; the ticket was delayed.", "affected_regulations": "consumer protection", "compliance_status": "compliant" }, { "id": 48, "update_date": "2021-07-05 12:34:53", "description": "The reviewer confirmed the details and the appointment was escalated.", "affected_regulations": "data protection", "compliance_status": "compliant" }, { "id": 49, "update_date": "2020-03-25 07:47:30", "description": "The payment was reviewed — duplicate case, no further action.", "affected_regulations": "financial reporting", "compliance_status": "compliant" }, { "id": 50, "update_date": "2021-10-28 12:26:43", "description": "The supplier asked for a change and the refund was delayed.", "affected_regulations": "consumer protection", "compliance_status": "non-compliant" } ], "customers": [ { "id": 1, "first_name": "Felix", "last_name": "Taylor", "email": "felix.taylor@example.net", "created_at": "2022-12-05 13:55:51" }, { "id": 2, "first_name": "Maja", "last_name": "Tanaka", "email": "maja.tanaka@example.net", "created_at": "2020-06-22 15:25:22" }, { "id": 3, "first_name": "Arjun", "last_name": "Gomez", "email": "arjun.gomez@example.net", "created_at": "2020-02-21 19:20:26" }, { "id": 4, "first_name": "Wei", "last_name": "Baker", "email": "wei.baker@example.com", "created_at": "2022-02-18 15:24:00" }, { "id": 5, "first_name": "Sofia", "last_name": "Schneider", "email": "sofia.schneider@example.org", "created_at": "2020-05-18 13:55:26" }, { "id": 6, "first_name": "Ben", "last_name": "Tanaka", "email": "ben.tanaka@example.net", "created_at": "2020-05-18 20:17:17" }, { "id": 7, "first_name": "Ben", "last_name": "Gomez", "email": "ben.gomez@example.org", "created_at": "2022-12-04 10:35:25" }, { "id": 8, "first_name": "Yusuf", "last_name": "Wright", "email": "yusuf.wright@example.net", "created_at": "2022-03-20 18:28:20" }, { "id": 9, "first_name": "Anna", "last_name": "Hughes", "email": null, "created_at": "2021-11-08 14:41:20" }, { "id": 10, "first_name": "Zoe", "last_name": null, "email": null, "created_at": "2022-10-01 15:19:11" }, { "id": 11, "first_name": "Mila", "last_name": "Becker", "email": "mila.becker@example.com", "created_at": "2022-01-17 10:29:30" }, { "id": 12, "first_name": "Sara", "last_name": null, "email": "sara.example@example.org", "created_at": "2021-07-15 15:51:41" }, { "id": 13, "first_name": "David", "last_name": "Bauer", "email": "david.bauer@example.net", "created_at": "2022-10-31 13:12:39" }, { "id": 14, "first_name": null, "last_name": "Rossi", "email": "user.rossi@example.org", "created_at": "2021-03-05 08:55:20" }, { "id": 15, "first_name": "Carla", "last_name": "Nguyen", "email": "carla.nguyen@example.net", "created_at": "2020-01-01 16:21:33" }, { "id": 16, "first_name": "Carlos", "last_name": "Meyer", "email": "carlos.meyer@example.org", "created_at": "2021-10-01 13:21:13" }, { "id": 17, "first_name": null, "last_name": "Ali", "email": "user.ali@example.com", "created_at": "2022-07-13 10:27:03" }, { "id": 18, "first_name": "Mateo", "last_name": "Walker", "email": "mateo.walker@example.org", "created_at": "2022-10-17 14:14:50" }, { "id": 19, "first_name": "Zara", "last_name": "Evans", "email": "zara.evans@example.net", "created_at": "2020-04-18 13:50:18" }, { "id": 20, "first_name": "Mia", "last_name": "Vargas", "email": "mia.vargas@example.org", "created_at": "2022-03-18 15:31:21" }, { "id": 21, "first_name": null, "last_name": "Zhang", "email": "user.zhang@example.net", "created_at": "2020-07-16 11:24:00" }, { "id": 22, "first_name": "Ines", "last_name": "Hoffmann", "email": "ines.hoffmann@example.net", "created_at": "2020-12-02 15:29:54" }, { "id": 23, "first_name": "Yara", "last_name": "Kim", "email": "yara.kim@example.org", "created_at": "2020-04-08 17:06:21" }, { "id": 24, "first_name": "Noah", "last_name": "Kaya", "email": null, "created_at": "2021-12-06 18:53:22" }, { "id": 25, "first_name": null, "last_name": "Park", "email": "user.park@example.org", "created_at": "2020-02-05 11:33:34" }, { "id": 26, "first_name": "Hugo", "last_name": null, "email": "hugo.example@example.org", "created_at": "2022-02-22 13:27:53" }, { "id": 27, "first_name": "Omar", "last_name": "Wilson", "email": "omar.wilson@example.org", "created_at": "2020-03-30 12:15:32" }, { "id": 28, "first_name": "Carlos", "last_name": null, "email": "carlos.example@example.net", "created_at": "2020-11-21 12:40:37" }, { "id": 29, "first_name": null, "last_name": "Wang", "email": "user.wang@example.com", "created_at": "2020-06-16 17:10:20" }, { "id": 30, "first_name": "Mia", "last_name": "Baker", "email": "mia.baker@example.net", "created_at": "2020-07-04 17:04:42" }, { "id": 31, "first_name": null, "last_name": "Vargas", "email": null, "created_at": "2021-05-16 15:57:19" }, { "id": 32, "first_name": null, "last_name": null, "email": null, "created_at": "2022-03-05 14:04:16" }, { "id": 33, "first_name": "David", "last_name": "Wright", "email": "david.wright@example.org", "created_at": "2022-04-03 15:40:51" }, { "id": 34, "first_name": "Jonas", "last_name": "Lopez", "email": "jonas.lopez@example.com", "created_at": "2022-02-01 07:28:14" }, { "id": 35, "first_name": "Kai", "last_name": null, "email": "kai.example@example.net", "created_at": "2022-01-13 09:31:19" }, { "id": 36, "first_name": "Mei", "last_name": "Gomez", "email": "mei.gomez@example.com", "created_at": "2022-07-06 16:17:58" }, { "id": 37, "first_name": "Ibrahim", "last_name": "Carter", "email": "ibrahim.carter@example.org", "created_at": "2022-03-02 19:58:43" }, { "id": 38, "first_name": "Jonas", "last_name": "Sousa", "email": "jonas.sousa@example.net", "created_at": "2022-07-28 20:59:22" }, { "id": 39, "first_name": "Elena", "last_name": "Khan", "email": "elena.khan@example.net", "created_at": "2021-10-22 11:35:49" }, { "id": 40, "first_name": null, "last_name": "Wilson", "email": null, "created_at": "2021-05-31 10:23:41" }, { "id": 41, "first_name": "Sofia", "last_name": "Adams", "email": "sofia.adams@example.com", "created_at": "2020-05-12 13:32:42" }, { "id": 42, "first_name": null, "last_name": "Jansen", "email": "user.jansen@example.net", "created_at": "2022-06-30 16:42:27" }, { "id": 43, "first_name": "Elif", "last_name": "Pereira", "email": "elif.pereira@example.org", "created_at": "2020-11-17 17:32:34" }, { "id": 44, "first_name": "Julia", "last_name": "Bauer", "email": "julia.bauer@example.com", "created_at": "2021-12-02 16:38:36" }, { "id": 45, "first_name": "Priya", "last_name": "Miller", "email": "priya.miller@example.org", "created_at": "2020-11-04 13:00:22" }, { "id": 46, "first_name": "Tariq", "last_name": "Adams", "email": "tariq.adams@example.org", "created_at": "2020-10-24 16:29:29" }, { "id": 47, "first_name": null, "last_name": null, "email": null, "created_at": "2021-01-30 10:20:42" }, { "id": 48, "first_name": "Deniz", "last_name": "Khan", "email": "deniz.khan@example.net", "created_at": "2022-03-18 20:40:50" }, { "id": 49, "first_name": "Anna", "last_name": "Weber", "email": "anna.weber@example.net", "created_at": "2020-09-26 10:14:48" }, { "id": 50, "first_name": "Isaac", "last_name": "Miller", "email": "isaac.miller@example.net", "created_at": "2021-07-31 13:49:52" }, { "id": 51, "first_name": "Mila", "last_name": "Taylor", "email": "mila.taylor@example.net", "created_at": "2022-05-31 05:50:38" }, { "id": 52, "first_name": "Isaac", "last_name": "Kumar", "email": "isaac.kumar@example.net", "created_at": "2020-08-14 11:45:56" }, { "id": 53, "first_name": "Zara", "last_name": "Sousa", "email": "zara.sousa@example.org", "created_at": "2022-05-30 15:31:58" }, { "id": 54, "first_name": "Karim", "last_name": "Vargas", "email": null, "created_at": "2021-04-11 15:20:22" }, { "id": 55, "first_name": null, "last_name": "Yilmaz", "email": "user.yilmaz@example.net", "created_at": "2022-03-04 16:09:09" }, { "id": 56, "first_name": "Theo", "last_name": "Schmidt", "email": "theo.schmidt@example.org", "created_at": "2020-10-03 09:07:20" }, { "id": 57, "first_name": "Mateo", "last_name": "Walker", "email": "mateo.walker@example.org", "created_at": "2022-04-01 16:24:20" }, { "id": 58, "first_name": "Arjun", "last_name": "Diaz", "email": "arjun.diaz@example.com", "created_at": "2022-02-07 08:02:46" }, { "id": 59, "first_name": "Pedro", "last_name": "Vargas", "email": "pedro.vargas@example.org", "created_at": "2021-05-12 18:22:45" }, { "id": 60, "first_name": "Rafael", "last_name": null, "email": null, "created_at": "2020-03-04 11:50:09" }, { "id": 61, "first_name": null, "last_name": "Shah", "email": "user.shah@example.net", "created_at": "2020-12-17 14:25:21" }, { "id": 62, "first_name": "Lucas", "last_name": "Murphy", "email": "lucas.murphy@example.org", "created_at": "2020-07-16 11:20:10" }, { "id": 63, "first_name": "Mateo", "last_name": "Kaya", "email": "mateo.kaya@example.net", "created_at": "2022-03-27 09:03:09" }, { "id": 64, "first_name": "Paula", "last_name": "Lopez", "email": "paula.lopez@example.org", "created_at": "2021-05-31 19:25:39" }, { "id": 65, "first_name": "Deniz", "last_name": null, "email": "deniz.example@example.com", "created_at": "2021-09-24 12:42:47" }, { "id": 66, "first_name": "Pedro", "last_name": null, "email": "pedro.example@example.net", "created_at": "2022-01-30 12:05:54" }, { "id": 67, "first_name": "Karim", "last_name": "Brown", "email": "karim.brown@example.net", "created_at": "2021-08-30 14:08:39" }, { "id": 68, "first_name": "Julia", "last_name": "Fischer", "email": "julia.fischer@example.com", "created_at": "2022-12-17 13:45:58" }, { "id": 69, "first_name": "Carla", "last_name": "Hoffmann", "email": "carla.hoffmann@example.com", "created_at": "2020-09-20 09:34:49" }, { "id": 70, "first_name": "Sven", "last_name": "Yilmaz", "email": "sven.yilmaz@example.org", "created_at": "2020-04-18 16:45:55" }, { "id": 71, "first_name": "Mateo", "last_name": "Walker", "email": "mateo.walker@example.net", "created_at": "2021-12-19 14:05:27" }, { "id": 72, "first_name": null, "last_name": "Oliveira", "email": "user.oliveira@example.com", "created_at": "2021-10-22 20:30:48" }, { "id": 73, "first_name": "Ben", "last_name": "Schmidt", "email": "ben.schmidt@example.com", "created_at": "2020-06-11 14:44:00" }, { "id": 74, "first_name": "Jade", "last_name": "Larsen", "email": "jade.larsen@example.com", "created_at": "2020-03-10 09:03:49" }, { "id": 75, "first_name": "Sara", "last_name": 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"2021-02-25 17:23:34", "note_type": "internal comment", "importance_level": 2 }, { "id": 59, "transaction_id": 121, "note": "No response from an operator, so the document was resolved.", "created_at": "2020-12-06 09:46:49", "note_type": "dispute", "importance_level": 2 }, { "id": 60, "transaction_id": 298, "note": "An operator reported a routine issue; the appointment was rescheduled.", "created_at": "2022-11-15 13:20:54", "note_type": "internal comment", "importance_level": 3 }, { "id": 61, "transaction_id": 61, "note": "No response from an operator, so the record was reopened.", "created_at": "2022-02-09 12:16:06", "note_type": "customer feedback", "importance_level": 3 }, { "id": 62, "transaction_id": 225, "note": "The courier confirmed the details and the claim was reviewed.", "created_at": "2022-01-07 11:25:39", "note_type": "internal comment", "importance_level": 4 }, { "id": 63, "transaction_id": 316, "note": "The account was cancelled — urgent case, no further action.", "created_at": "2020-04-03 14:56:00", "note_type": "customer feedback", "importance_level": 3 }, { "id": 64, "transaction_id": 372, "note": "The claim was replaced — standard case, no further action.", "created_at": "2022-10-05 14:32:26", "note_type": "customer feedback", "importance_level": 2 }, { "id": 65, "transaction_id": 399, "note": "The account owner confirmed the details and the transfer was reopened.", "created_at": "2020-05-14 12:49:18", "note_type": "customer feedback", "importance_level": 2 }, { "id": 66, "transaction_id": 312, "note": "The customer asked for a change and the refund was completed.", "created_at": "2021-02-09 11:57:03", "note_type": "customer feedback", "importance_level": 2 }, { "id": 67, "transaction_id": 387, "note": "The courier confirmed the details and the booking was rescheduled.", "created_at": "2020-02-24 15:57:25", "note_type": "customer feedback", "importance_level": 2 }, { "id": 68, "transaction_id": 102, "note": null, "created_at": "2021-12-02 19:54:14", "note_type": "internal comment", "importance_level": 2 }, { "id": 69, "transaction_id": 248, "note": "No response from the supplier, so the document was completed.", "created_at": "2022-07-15 09:10:38", "note_type": "dispute", "importance_level": 2 }, { "id": 70, "transaction_id": 183, "note": null, "created_at": "2021-12-07 14:09:24", "note_type": "customer feedback", "importance_level": 3 }, { "id": 71, "transaction_id": 446, "note": "No response from an operator, so the appointment was confirmed.", "created_at": "2022-07-26 10:42:15", "note_type": "internal comment", "importance_level": 3 }, { "id": 72, "transaction_id": 18, "note": "Support asked for a change and the account was resolved.", "created_at": "2022-10-18 16:08:11", "note_type": "customer feedback", "importance_level": 2 }, { "id": 73, "transaction_id": 212, "note": null, "created_at": "2021-12-13 09:49:26", "note_type": "internal comment", "importance_level": 3 }, { "id": 74, "transaction_id": 181, "note": "The supplier confirmed the details and the shipment was replaced.", "created_at": "2020-11-22 17:41:59", "note_type": "customer feedback", "importance_level": 3 }, { "id": 75, "transaction_id": 255, "note": "The courier confirmed the details and the item was confirmed.", "created_at": "2021-08-24 12:34:08", "note_type": "customer feedback", "importance_level": 2 }, { "id": 76, "transaction_id": 447, "note": "The booking was approved — repeat case, no further action.", "created_at": "2020-03-27 12:35:47", "note_type": "dispute", "importance_level": 4 }, { "id": 77, "transaction_id": 34, "note": "The team asked for a change and the request was reviewed.", "created_at": "2022-04-18 14:44:49", "note_type": "customer feedback", "importance_level": 3 }, { "id": 78, "transaction_id": 159, "note": "The ticket was completed — standard case, no further action.", "created_at": "2022-04-07 14:43:27", "note_type": "internal comment", "importance_level": 2 }, { "id": 79, "transaction_id": 60, "note": "The transfer was refunded — minor case, no further action.", "created_at": "2020-12-01 08:21:06", "note_type": "customer feedback", "importance_level": 2 }, { "id": 80, "transaction_id": 342, "note": "The customer reported a standard issue; the record was closed.", "created_at": "2020-08-09 09:35:33", "note_type": "internal comment", "importance_level": 3 }, { "id": 81, "transaction_id": 191, "note": "No response from the team, so the document was confirmed.", "created_at": "2020-10-30 12:07:18", "note_type": "internal comment", "importance_level": 2 }, { "id": 82, "transaction_id": 295, "note": "The refund was rescheduled — routine case, no further action.", "created_at": "2022-11-10 17:27:51", "note_type": "internal comment", "importance_level": 3 }, { "id": 83, "transaction_id": 190, "note": "The report was cancelled — manual case, no further action.", "created_at": "2021-03-30 13:08:01", "note_type": "dispute", "importance_level": 4 }, { "id": 84, "transaction_id": 218, "note": "The account owner asked for a change and the record was processed.", "created_at": "2021-10-10 14:14:55", "note_type": "internal comment", "importance_level": 3 }, { "id": 85, "transaction_id": 29, "note": "The account owner asked for a change and the request was reviewed.", "created_at": "2021-09-01 10:36:35", "note_type": "customer feedback", "importance_level": 4 }, { "id": 86, "transaction_id": 418, "note": "No response from the reviewer, so the report was rescheduled.", "created_at": "2020-08-06 10:07:21", "note_type": "dispute", "importance_level": 2 }, { "id": 87, "transaction_id": 220, "note": "The booking was resolved — unusual case, no further action.", "created_at": "2022-03-14 15:01:01", "note_type": "customer feedback", "importance_level": 4 }, { "id": 88, "transaction_id": 31, "note": "The courier reported a repeat issue; the booking was resolved.", "created_at": "2020-11-01 13:25:53", "note_type": "internal comment", "importance_level": 3 }, { "id": 89, "transaction_id": 376, "note": "The reviewer asked for a change and the shipment was replaced.", "created_at": "2022-11-02 12:01:39", "note_type": "dispute", "importance_level": 3 }, { "id": 90, "transaction_id": 367, "note": "Support asked for a change and the transfer was approved.", "created_at": "2022-11-12 12:21:03", "note_type": "customer feedback", "importance_level": 4 }, { "id": 91, "transaction_id": 134, "note": "The team confirmed the details and the item was replaced.", "created_at": "2020-05-20 11:37:10", "note_type": "internal comment", "importance_level": 3 }, { "id": 92, "transaction_id": 207, "note": "The reviewer reported a repeat issue; the claim was refunded.", "created_at": "2021-01-27 07:35:05", "note_type": "dispute", "importance_level": 3 }, { "id": 93, "transaction_id": 125, "note": "No response from an operator, so the invoice was processed.", "created_at": "2021-03-07 14:43:26", "note_type": "dispute", "importance_level": 3 }, { "id": 94, "transaction_id": 95, "note": "The supplier reported a late issue; the transfer was cancelled.", "created_at": "2021-06-20 12:40:14", "note_type": "customer feedback", "importance_level": 2 }, { "id": 95, "transaction_id": 288, "note": "The reviewer confirmed the details and the claim was resolved.", "created_at": "2020-05-18 17:29:58", "note_type": "internal comment", "importance_level": 4 }, { "id": 96, "transaction_id": 177, "note": "The payment was resolved — partial case, no further action.", "created_at": "2020-11-04 09:10:04", "note_type": "internal comment", "importance_level": 4 }, { "id": 97, "transaction_id": 224, "note": "The reviewer confirmed the details and the payment was escalated.", "created_at": "2021-04-07 10:22:25", "note_type": "dispute", "importance_level": 4 }, { "id": 98, "transaction_id": 449, "note": "The reviewer confirmed the details and the account was closed.", "created_at": "2022-02-22 08:44:08", "note_type": "customer feedback", "importance_level": 3 }, { "id": 99, "transaction_id": 377, "note": null, "created_at": "2022-01-17 14:24:47", "note_type": "customer feedback", "importance_level": 4 }, { "id": 100, "transaction_id": 80, "note": "The shipment was escalated — urgent case, no further action.", "created_at": "2021-04-30 11:56:26", "note_type": "internal comment", "importance_level": 4 }, { "id": 101, "transaction_id": 106, "note": "No response from the supplier, so the request was closed.", "created_at": "2020-01-22 12:20:49", "note_type": "dispute", "importance_level": 4 }, { "id": 102, "transaction_id": 316, "note": "No response from the team, so the request was closed.", "created_at": "2022-06-20 17:36:37", "note_type": "customer feedback", "importance_level": 2 }, { "id": 103, "transaction_id": 14, "note": "An operator confirmed the details and the refund was delayed.", "created_at": "2022-08-31 15:58:42", "note_type": "dispute", "importance_level": 3 }, { "id": 104, "transaction_id": 434, "note": "The team confirmed the details and the delivery was confirmed.", "created_at": "2020-11-21 10:00:41", "note_type": "internal comment", "importance_level": 2 }, { "id": 105, "transaction_id": 237, "note": "The reviewer reported a routine issue; the transfer was closed.", "created_at": "2021-12-08 07:11:10", "note_type": "dispute", "importance_level": 3 }, { "id": 106, "transaction_id": 308, "note": "An operator reported a standard issue; the claim was approved.", "created_at": "2022-12-11 11:07:16", "note_type": "internal comment", "importance_level": 3 }, { "id": 107, "transaction_id": 69, "note": "The account owner reported a standard issue; the delivery was escalated.", "created_at": "2020-09-15 11:00:33", "note_type": "internal comment", "importance_level": 4 }, { "id": 108, "transaction_id": 131, "note": "The account owner reported an automatic issue; the report was confirmed.", "created_at": "2021-10-12 16:33:32", "note_type": "customer feedback", "importance_level": 3 }, { "id": 109, "transaction_id": 121, "note": "The customer reported a partial issue; the payment was approved.", "created_at": "2021-04-18 11:04:57", "note_type": "customer feedback", "importance_level": 3 }, { "id": 110, "transaction_id": 197, "note": "The ticket was rejected — minor case, no further action.", "created_at": "2022-02-26 10:57:42", "note_type": "customer feedback", "importance_level": 3 }, { "id": 111, "transaction_id": 177, "note": "No response from the supplier, so the claim was cancelled.", "created_at": "2021-10-14 09:42:52", "note_type": "customer feedback", "importance_level": 3 }, { "id": 112, "transaction_id": 150, "note": "Support asked for a change and the item was completed.", "created_at": "2021-04-25 16:15:18", "note_type": "customer feedback", "importance_level": 4 }, { "id": 113, "transaction_id": 138, "note": "The team asked for a change and the claim was processed.", "created_at": "2021-06-03 10:39:36", "note_type": "internal comment", "importance_level": 4 }, { "id": 114, "transaction_id": 365, "note": "The customer confirmed the details and the shipment was cancelled.", "created_at": "2021-03-04 10:22:46", "note_type": "dispute", "importance_level": 2 }, { "id": 115, "transaction_id": 283, "note": null, "created_at": "2021-04-22 11:25:12", "note_type": "customer feedback", "importance_level": 3 }, { "id": 116, "transaction_id": 98, "note": "No response from the team, so the session was refunded.", "created_at": "2022-04-14 09:30:39", "note_type": "customer feedback", "importance_level": 4 }, { "id": 117, "transaction_id": 161, "note": "The order was rejected — routine case, no further action.", "created_at": "2020-11-10 16:44:46", "note_type": "customer feedback", "importance_level": 3 }, { "id": 118, "transaction_id": 434, "note": "The account owner reported a duplicate issue; the ticket was delayed.", "created_at": "2022-01-10 12:48:43", "note_type": "internal comment", "importance_level": 3 }, { "id": 119, "transaction_id": 350, "note": "The customer asked for a change and the delivery was closed.", "created_at": "2021-04-26 11:48:19", "note_type": "dispute", "importance_level": 4 }, { "id": 120, "transaction_id": 349, "note": "The courier confirmed the details and the request was escalated.", "created_at": "2022-12-19 10:19:16", "note_type": "internal comment", "importance_level": 4 }, { "id": 121, "transaction_id": 272, "note": "No response from an operator, so the claim was reopened.", "created_at": "2020-06-07 09:13:33", "note_type": "internal comment", "importance_level": 3 }, { "id": 122, "transaction_id": 410, "note": "An operator asked for a change and the claim was closed.", "created_at": "2021-02-03 10:50:54", "note_type": "internal comment", "importance_level": 3 }, { "id": 123, "transaction_id": 36, "note": "The courier reported an unusual issue; the account was completed.", "created_at": "2020-09-14 14:25:51", "note_type": "internal comment", "importance_level": 4 }, { "id": 124, "transaction_id": 454, "note": "An operator asked for a change and the report was rejected.", "created_at": "2022-01-05 17:52:37", "note_type": "customer feedback", "importance_level": 3 }, { "id": 125, "transaction_id": 291, "note": "An operator confirmed the details and the claim was cancelled.", "created_at": "2022-10-21 17:48:03", "note_type": "internal comment", "importance_level": 3 }, { "id": 126, "transaction_id": 19, "note": "The request was rejected — urgent case, no further action.", "created_at": "2021-08-08 12:56:52", "note_type": "internal comment", "importance_level": 4 }, { "id": 127, "transaction_id": 446, "note": "The customer asked for a change and the account was rejected.", "created_at": "2021-01-17 14:36:01", "note_type": "dispute", "importance_level": 3 }, { "id": 128, "transaction_id": 141, "note": "The courier asked for a change and the refund was confirmed.", "created_at": "2020-11-02 17:49:03", "note_type": "internal comment", "importance_level": 3 }, { "id": 129, "transaction_id": 106, "note": "The courier reported a late issue; the account was reviewed.", "created_at": "2020-12-30 03:24:06", "note_type": "customer feedback", "importance_level": 3 }, { "id": 130, "transaction_id": 15, "note": "No response from the courier, so the claim was approved.", "created_at": "2021-04-28 13:02:51", "note_type": "customer feedback", "importance_level": 3 }, { "id": 131, "transaction_id": 300, "note": "The supplier confirmed the details and the shipment was completed.", "created_at": "2021-09-07 14:35:37", "note_type": "internal comment", "importance_level": 3 }, { "id": 132, "transaction_id": 43, "note": null, "created_at": "2022-05-20 11:16:38", "note_type": "customer feedback", "importance_level": 3 }, { "id": 133, "transaction_id": 118, "note": "An operator confirmed the details and the invoice was updated.", "created_at": "2020-11-25 17:50:14", "note_type": "customer feedback", "importance_level": 3 }, { "id": 134, "transaction_id": 213, "note": "No response from the reviewer, so the booking was escalated.", "created_at": "2021-07-15 19:39:31", "note_type": "internal comment", "importance_level": 3 }, { "id": 135, "transaction_id": 116, "note": "The courier asked for a change and the order was escalated.", "created_at": "2021-11-01 11:47:04", "note_type": "customer feedback", "importance_level": 3 }, { "id": 136, "transaction_id": 192, "note": "No response from the account owner, so the refund was rescheduled.", "created_at": "2022-03-23 16:24:34", "note_type": "internal comment", "importance_level": 3 }, { "id": 137, "transaction_id": 425, "note": "The reviewer asked for a change and the shipment was updated.", "created_at": "2020-01-11 11:08:26", "note_type": "dispute", "importance_level": 2 }, { "id": 138, "transaction_id": 311, "note": "The account owner asked for a change and the session was replaced.", "created_at": "2020-02-10 00:31:35", "note_type": "customer feedback", "importance_level": 3 }, { "id": 139, "transaction_id": 192, "note": "The reviewer asked for a change and the transfer was updated.", "created_at": "2022-05-09 14:07:00", "note_type": "internal comment", "importance_level": 3 }, { "id": 140, "transaction_id": 323, "note": "The courier confirmed the details and the record was delayed.", "created_at": "2021-04-30 15:02:43", "note_type": "customer feedback", "importance_level": 2 }, { "id": 141, "transaction_id": 354, "note": "No response from an operator, so the claim was replaced.", "created_at": "2022-06-12 09:56:40", "note_type": "dispute", "importance_level": 3 }, { "id": 142, "transaction_id": 52, "note": "No response from the courier, so the payment was approved.", "created_at": "2020-09-05 19:06:01", "note_type": "internal comment", "importance_level": 3 }, { "id": 143, "transaction_id": 96, "note": "Support asked for a change and the invoice was approved.", "created_at": "2020-03-21 10:17:49", "note_type": "customer feedback", "importance_level": 3 }, { "id": 144, "transaction_id": 263, "note": "No response from an operator, so the ticket was rejected.", "created_at": "2020-04-07 13:28:54", "note_type": "internal comment", "importance_level": 3 }, { "id": 145, "transaction_id": 451, "note": "No response from the supplier, so the claim was replaced.", "created_at": "2022-07-02 11:52:59", "note_type": "customer feedback", "importance_level": 4 }, { "id": 146, "transaction_id": 425, "note": "An operator reported an incomplete issue; the refund was delayed.", "created_at": "2020-05-14 09:21:55", "note_type": "internal comment", "importance_level": 3 }, { "id": 147, "transaction_id": 187, "note": "The delivery was confirmed — automatic case, no further action.", "created_at": "2020-12-17 17:11:24", "note_type": "customer feedback", "importance_level": 3 }, { "id": 148, "transaction_id": 6, "note": null, "created_at": "2021-04-19 13:59:00", "note_type": "dispute", "importance_level": 3 }, { "id": 149, "transaction_id": 88, "note": "The ticket was processed — routine case, no further action.", "created_at": "2020-04-11 11:52:06", "note_type": "internal comment", "importance_level": 2 }, { "id": 150, "transaction_id": 30, "note": "The supplier reported a manual issue; the shipment was resolved.", "created_at": "2021-08-04 11:14:31", "note_type": "customer feedback", "importance_level": 4 }, { "id": 151, "transaction_id": 323, "note": "An operator reported a routine issue; the shipment was completed.", "created_at": "2022-07-07 13:29:16", "note_type": "internal comment", "importance_level": 4 }, { "id": 152, "transaction_id": 246, "note": "The reviewer reported a duplicate issue; the record was processed.", "created_at": "2021-09-12 13:30:34", "note_type": "customer feedback", "importance_level": 3 }, { "id": 153, "transaction_id": 364, "note": "The team reported a manual issue; the claim was reopened.", "created_at": "2021-08-20 12:27:45", "note_type": "internal comment", "importance_level": 3 }, { "id": 154, "transaction_id": 419, "note": "The courier reported an urgent issue; the payment was processed.", "created_at": "2021-03-27 15:05:27", "note_type": "internal comment", "importance_level": 3 }, { "id": 155, "transaction_id": 225, "note": "An operator confirmed the details and the shipment was reopened.", "created_at": "2022-03-03 14:25:33", "note_type": "dispute", "importance_level": 3 }, { "id": 156, "transaction_id": 318, "note": "The reviewer confirmed the details and the shipment was completed.", "created_at": "2022-04-02 09:59:30", "note_type": "internal comment", "importance_level": 4 }, { "id": 157, "transaction_id": 376, "note": "The courier reported a manual issue; the appointment was closed.", "created_at": "2021-01-19 09:40:16", "note_type": "customer feedback", "importance_level": 3 }, { "id": 158, "transaction_id": 95, "note": "Support asked for a change and the transfer was resolved.", "created_at": "2020-08-28 13:14:38", "note_type": "dispute", "importance_level": 3 }, { "id": 159, "transaction_id": 197, "note": "No response from the courier, so the invoice was refunded.", "created_at": "2020-11-13 06:56:28", "note_type": "customer feedback", "importance_level": 3 }, { "id": 160, "transaction_id": 392, "note": "No response from the courier, so the account was delayed.", "created_at": "2021-10-28 17:57:09", "note_type": "customer feedback", "importance_level": 3 }, { "id": 161, "transaction_id": 23, "note": "The claim was approved — duplicate case, no further action.", "created_at": "2022-05-23 13:21:05", "note_type": "customer feedback", "importance_level": 3 }, { "id": 162, "transaction_id": 179, "note": "The team confirmed the details and the report was escalated.", "created_at": "2021-06-28 15:17:20", "note_type": "internal comment", "importance_level": 3 }, { "id": 163, "transaction_id": 255, "note": "The courier confirmed the details and the booking was closed.", "created_at": "2021-12-27 14:02:04", "note_type": "customer feedback", "importance_level": 4 }, { "id": 164, "transaction_id": 239, "note": "No response from the reviewer, so the record was reopened.", "created_at": "2022-07-13 10:23:58", "note_type": "customer feedback", "importance_level": 2 }, { "id": 165, "transaction_id": 268, "note": "No response from the reviewer, so the payment was processed.", "created_at": "2020-05-16 10:51:55", "note_type": "customer feedback", "importance_level": 3 }, { "id": 166, "transaction_id": 129, "note": "The account owner asked for a change and the order was refunded.", "created_at": "2020-07-08 08:12:40", "note_type": "customer feedback", "importance_level": 2 }, { "id": 167, "transaction_id": 354, "note": "The customer asked for a change and the transfer was cancelled.", "created_at": "2020-05-01 01:13:56", "note_type": "internal comment", "importance_level": 3 }, { "id": 168, "transaction_id": 387, "note": "An operator asked for a change and the account was rescheduled.", "created_at": "2022-07-11 11:53:06", "note_type": "customer feedback", "importance_level": 3 }, { "id": 169, "transaction_id": 305, "note": "The delivery was confirmed — routine case, no further action.", "created_at": "2022-04-15 00:30:07", "note_type": "internal comment", "importance_level": 3 }, { "id": 170, "transaction_id": 206, "note": "The session was refunded — late case, no further action.", "created_at": "2022-02-15 09:54:11", "note_type": "dispute", "importance_level": 4 }, { "id": 171, "transaction_id": 349, "note": "The courier asked for a change and the transfer was reopened.", "created_at": "2022-06-08 10:59:45", "note_type": "customer feedback", "importance_level": 3 }, { "id": 172, "transaction_id": 356, "note": "The item was rescheduled — urgent case, no further action.", "created_at": "2022-02-09 12:09:47", "note_type": "customer feedback", "importance_level": 3 }, { "id": 173, "transaction_id": 40, "note": "The team reported a repeat issue; the request was confirmed.", "created_at": "2021-06-27 09:25:45", "note_type": "dispute", "importance_level": 2 }, { "id": 174, "transaction_id": 125, "note": "The account owner confirmed the details and the shipment was escalated.", "created_at": "2021-07-22 20:20:32", "note_type": "customer feedback", "importance_level": 3 }, { "id": 175, "transaction_id": 128, "note": "The account was closed — urgent case, no further action.", "created_at": "2020-01-10 07:07:04", "note_type": "dispute", "importance_level": 2 }, { "id": 176, "transaction_id": 224, "note": "No response from an operator, so the account was closed.", "created_at": "2020-06-22 12:54:02", "note_type": "customer feedback", "importance_level": 4 }, { "id": 177, "transaction_id": 250, "note": "The shipment was confirmed — routine case, no further action.", "created_at": "2021-03-17 16:46:47", "note_type": "customer feedback", "importance_level": 4 }, { "id": 178, "transaction_id": 53, "note": null, "created_at": "2021-01-19 16:43:23", "note_type": "dispute", "importance_level": 4 }, { "id": 179, "transaction_id": 10, "note": "The account owner reported a repeat issue; the appointment was escalated.", "created_at": "2022-10-14 11:58:43", "note_type": "customer feedback", "importance_level": 3 }, { "id": 180, "transaction_id": 96, "note": "The reviewer confirmed the details and the order was confirmed.", "created_at": "2020-08-08 14:26:52", "note_type": "internal comment", "importance_level": 4 }, { "id": 181, "transaction_id": 191, "note": "No response from the courier, so the delivery was rescheduled.", "created_at": "2021-07-11 10:58:11", "note_type": "dispute", "importance_level": 3 }, { "id": 182, "transaction_id": 347, "note": "No response from the account owner, so the document was processed.", "created_at": "2021-11-21 19:02:55", "note_type": "internal comment", "importance_level": 3 }, { "id": 183, "transaction_id": 6, "note": "The supplier asked for a change and the report was completed.", "created_at": "2020-03-15 14:02:57", "note_type": "dispute", "importance_level": 4 }, { "id": 184, "transaction_id": 353, "note": "The team reported an urgent issue; the ticket was resolved.", "created_at": "2022-12-10 13:19:32", "note_type": "dispute", "importance_level": 3 }, { "id": 185, "transaction_id": 301, "note": "The supplier reported a duplicate issue; the booking was refunded.", "created_at": "2020-12-05 12:21:18", "note_type": "customer feedback", "importance_level": 3 }, { "id": 186, "transaction_id": 30, "note": "An operator asked for a change and the booking was rejected.", "created_at": "2022-10-11 11:35:01", "note_type": "customer feedback", "importance_level": 3 }, { "id": 187, "transaction_id": 399, "note": "The session was rejected — minor case, no further action.", "created_at": "2022-11-29 15:30:32", "note_type": "internal comment", "importance_level": 3 }, { "id": 188, "transaction_id": 310, "note": "The team reported a duplicate issue; the order was confirmed.", "created_at": "2020-04-20 15:03:35", "note_type": "dispute", "importance_level": 3 }, { "id": 189, "transaction_id": 60, "note": "No response from the supplier, so the session was processed.", "created_at": "2022-03-21 21:50:17", "note_type": "customer feedback", "importance_level": 3 }, { "id": 190, "transaction_id": 30, "note": "The courier reported a repeat issue; the document was reopened.", "created_at": "2020-02-01 16:27:57", "note_type": "customer feedback", "importance_level": 2 }, { "id": 191, "transaction_id": 392, "note": null, "created_at": "2020-11-26 08:24:56", "note_type": "dispute", "importance_level": 4 }, { "id": 192, "transaction_id": 307, "note": "No response from the courier, so the delivery was delayed.", "created_at": "2021-01-02 13:08:00", "note_type": "customer feedback", "importance_level": 3 }, { "id": 193, "transaction_id": 267, "note": "The courier confirmed the details and the record was resolved.", "created_at": "2022-08-16 11:33:40", "note_type": "customer feedback", "importance_level": 3 }, { "id": 194, "transaction_id": 107, "note": null, "created_at": "2022-10-25 15:50:26", "note_type": "internal comment", "importance_level": 2 }, { "id": 195, "transaction_id": 192, "note": null, "created_at": "2021-10-06 10:30:12", "note_type": "customer feedback", "importance_level": 3 }, { "id": 196, "transaction_id": 53, "note": "The team confirmed the details and the account was cancelled.", "created_at": "2022-12-22 09:08:23", "note_type": "internal comment", "importance_level": 3 }, { "id": 197, "transaction_id": 28, "note": "The account owner confirmed the details and the request was delayed.", "created_at": "2021-05-27 10:28:26", "note_type": "customer feedback", "importance_level": 2 }, { "id": 198, "transaction_id": 80, "note": "The account owner reported a duplicate issue; the session was rescheduled.", "created_at": "2021-10-10 15:52:00", "note_type": "internal comment", "importance_level": 3 }, { "id": 199, "transaction_id": 334, "note": null, "created_at": "2021-09-30 13:43:15", "note_type": "dispute", "importance_level": 3 }, { "id": 200, "transaction_id": 354, "note": "The team confirmed the details and the payment was replaced.", "created_at": "2020-08-08 11:15:03", "note_type": "internal comment", "importance_level": 3 }, { "id": 201, "transaction_id": 284, "note": "The team asked for a change and the ticket was escalated.", "created_at": "2020-01-25 00:20:26", "note_type": "dispute", "importance_level": 4 }, { "id": 202, "transaction_id": 79, "note": null, "created_at": "2021-08-13 15:15:37", "note_type": "customer feedback", "importance_level": 3 }, { "id": 203, "transaction_id": 322, "note": "The account was updated — duplicate case, no further action.", "created_at": "2022-09-09 08:15:26", "note_type": "dispute", "importance_level": 4 }, { "id": 204, "transaction_id": 311, "note": "No response from the supplier, so the payment was reviewed.", "created_at": "2022-04-20 11:58:30", "note_type": "customer feedback", "importance_level": 2 }, { "id": 205, "transaction_id": 36, "note": "No response from the team, so the request was closed.", "created_at": "2020-12-05 16:50:57", "note_type": "customer feedback", "importance_level": 3 }, { "id": 206, "transaction_id": 336, "note": "The team asked for a change and the transfer was approved.", "created_at": "2020-08-01 07:02:46", "note_type": "internal comment", "importance_level": 2 }, { "id": 207, "transaction_id": 250, "note": "The customer reported a routine issue; the account was rejected.", "created_at": "2020-06-09 09:17:08", "note_type": "customer feedback", "importance_level": 3 }, { "id": 208, "transaction_id": 6, "note": "The claim was escalated — unusual case, no further action.", "created_at": "2020-06-23 06:20:21", "note_type": "internal comment", "importance_level": 3 }, { "id": 209, "transaction_id": 122, "note": "The courier reported a standard issue; the refund was replaced.", "created_at": "2022-09-01 15:58:41", "note_type": "customer feedback", "importance_level": 4 }, { "id": 210, "transaction_id": 421, "note": "The reviewer reported a standard issue; the document was replaced.", "created_at": "2022-02-15 11:32:36", "note_type": "customer feedback", "importance_level": 3 }, { "id": 211, "transaction_id": 18, "note": "The supplier confirmed the details and the invoice was escalated.", "created_at": "2020-04-21 09:51:30", "note_type": "customer feedback", "importance_level": 3 }, { "id": 212, "transaction_id": 14, "note": null, "created_at": "2021-10-31 19:11:38", "note_type": "internal comment", "importance_level": 3 }, { "id": 213, "transaction_id": 298, "note": "The supplier confirmed the details and the shipment was confirmed.", "created_at": "2021-05-01 09:19:40", "note_type": "dispute", "importance_level": 2 }, { "id": 214, "transaction_id": 128, "note": "The courier asked for a change and the item was completed.", "created_at": "2022-12-12 09:37:58", "note_type": "internal comment", "importance_level": 2 }, { "id": 215, "transaction_id": 121, "note": "The courier asked for a change and the appointment was processed.", "created_at": "2020-10-29 11:48:45", "note_type": "dispute", "importance_level": 3 }, { "id": 216, "transaction_id": 51, "note": "The customer asked for a change and the refund was updated.", "created_at": "2021-09-03 16:32:49", "note_type": "customer feedback", "importance_level": 5 }, { "id": 217, "transaction_id": 247, "note": "The customer asked for a change and the ticket was resolved.", "created_at": "2020-04-24 10:25:36", "note_type": "internal comment", "importance_level": 3 }, { "id": 218, "transaction_id": 167, "note": "The reviewer asked for a change and the session was replaced.", "created_at": "2020-09-18 16:23:46", "note_type": "customer feedback", "importance_level": 3 }, { "id": 219, "transaction_id": 452, "note": "The account owner confirmed the details and the order was refunded.", "created_at": "2020-05-18 07:15:50", "note_type": "customer feedback", "importance_level": 4 }, { "id": 220, "transaction_id": 10, "note": "The payment was closed — repeat case, no further action.", "created_at": "2020-04-13 15:40:12", "note_type": "dispute", "importance_level": 3 }, { "id": 221, "transaction_id": 365, "note": "The courier reported an automatic issue; the shipment was processed.", "created_at": "2021-07-23 08:00:17", "note_type": "customer feedback", "importance_level": 3 }, { "id": 222, "transaction_id": 195, "note": "An operator reported a duplicate issue; the account was cancelled.", "created_at": "2022-11-28 09:18:21", "note_type": "customer feedback", "importance_level": 3 }, { "id": 223, "transaction_id": 246, "note": "No response from the courier, so the request was rescheduled.", "created_at": "2020-01-28 05:24:33", "note_type": "dispute", "importance_level": 4 }, { "id": 224, "transaction_id": 311, "note": "The account owner asked for a change and the document was cancelled.", "created_at": "2020-05-11 13:05:11", "note_type": "customer feedback", "importance_level": 2 }, { "id": 225, "transaction_id": 99, "note": "The supplier confirmed the details and the request was processed.", "created_at": "2021-07-07 17:07:00", "note_type": "dispute", "importance_level": 3 }, { "id": 226, "transaction_id": 208, "note": "The courier reported a repeat issue; the booking was cancelled.", "created_at": "2022-08-09 16:25:07", "note_type": "dispute", "importance_level": 3 }, { "id": 227, "transaction_id": 246, "note": "The customer confirmed the details and the session was completed.", "created_at": "2021-08-12 11:56:08", "note_type": "customer feedback", "importance_level": 4 }, { "id": 228, "transaction_id": 204, "note": null, "created_at": "2021-04-08 17:48:25", "note_type": "internal comment", "importance_level": 3 }, { "id": 229, "transaction_id": 31, "note": "The reviewer reported an unusual issue; the refund was rescheduled.", "created_at": "2020-08-14 10:22:26", "note_type": "internal comment", "importance_level": 3 }, { "id": 230, "transaction_id": 99, "note": "The ticket was approved — duplicate case, no further action.", "created_at": "2021-10-25 14:16:25", "note_type": "customer feedback", "importance_level": 3 }, { "id": 231, "transaction_id": 251, "note": "An operator asked for a change and the document was rescheduled.", "created_at": "2022-11-09 10:20:45", "note_type": "dispute", "importance_level": 2 }, { "id": 232, "transaction_id": 40, "note": "An operator confirmed the details and the session was approved.", "created_at": "2022-09-25 12:22:49", "note_type": "internal comment", "importance_level": 2 }, { "id": 233, "transaction_id": 39, "note": "The account owner asked for a change and the payment was approved.", "created_at": "2020-03-05 10:07:16", "note_type": "customer feedback", "importance_level": 3 }, { "id": 234, "transaction_id": 322, "note": "The ticket was confirmed — manual case, no further action.", "created_at": "2020-01-16 19:37:32", "note_type": "internal comment", "importance_level": 3 }, { "id": 235, "transaction_id": 208, "note": "The team reported a routine issue; the ticket was delayed.", "created_at": "2022-05-01 13:52:01", "note_type": "internal comment", "importance_level": 3 }, { "id": 236, "transaction_id": 31, "note": null, "created_at": "2021-09-30 13:50:51", "note_type": "customer feedback", "importance_level": 4 }, { "id": 237, "transaction_id": 10, "note": "The document was updated — partial case, no further action.", "created_at": "2020-12-15 14:31:35", "note_type": "internal comment", "importance_level": 4 }, { "id": 238, "transaction_id": 39, "note": "The record was cancelled — minor case, no further action.", "created_at": "2020-02-02 20:48:38", "note_type": "internal comment", "importance_level": 3 }, { "id": 239, "transaction_id": 151, "note": "The reviewer asked for a change and the shipment was replaced.", "created_at": "2021-12-23 14:32:45", "note_type": "customer feedback", "importance_level": 2 }, { "id": 240, "transaction_id": 353, "note": null, "created_at": "2021-01-20 12:47:37", "note_type": "customer feedback", "importance_level": 3 }, { "id": 241, "transaction_id": 248, "note": "An operator confirmed the details and the order was approved.", "created_at": "2020-05-01 11:05:44", "note_type": "customer feedback", "importance_level": 3 }, { "id": 242, "transaction_id": 349, "note": "The booking was reviewed — partial case, no further action.", "created_at": "2022-10-27 16:13:37", "note_type": "internal comment", "importance_level": 3 }, { "id": 243, "transaction_id": 293, "note": "The courier asked for a change and the request was processed.", "created_at": "2020-05-27 10:21:20", "note_type": "dispute", "importance_level": 3 }, { "id": 244, "transaction_id": 34, "note": "No response from the account owner, so the transfer was closed.", "created_at": "2021-06-19 13:38:05", "note_type": "internal comment", "importance_level": 3 }, { "id": 245, "transaction_id": 27, "note": "Support asked for a change and the payment was refunded.", "created_at": "2021-05-30 12:42:41", "note_type": "dispute", "importance_level": 4 }, { "id": 246, "transaction_id": 26, "note": null, "created_at": "2021-10-08 10:42:28", "note_type": "internal comment", "importance_level": 3 }, { "id": 247, "transaction_id": 218, "note": null, "created_at": "2022-10-17 09:07:53", "note_type": "customer feedback", "importance_level": 2 }, { "id": 248, "transaction_id": 184, "note": "An operator reported a partial issue; the request was escalated.", "created_at": "2022-08-07 20:23:13", "note_type": "dispute", "importance_level": 3 }, { "id": 249, "transaction_id": 295, "note": "The supplier confirmed the details and the payment was processed.", "created_at": "2022-01-13 13:11:10", "note_type": "customer feedback", "importance_level": 3 }, { "id": 250, "transaction_id": 202, "note": "The refund was replaced — partial case, no further action.", "created_at": "2021-06-17 10:30:20", "note_type": "customer feedback", "importance_level": 3 }, { "id": 251, "transaction_id": 190, "note": "The courier asked for a change and the document was delayed.", "created_at": "2022-03-18 14:16:58", "note_type": "dispute", "importance_level": 3 }, { "id": 252, "transaction_id": 451, "note": "The courier reported an urgent issue; the payment was cancelled.", "created_at": "2022-12-04 18:23:12", "note_type": "customer feedback", "importance_level": 3 }, { "id": 253, "transaction_id": 202, "note": "The order was confirmed — unusual case, no further action.", "created_at": "2022-05-23 12:17:54", "note_type": "customer feedback", "importance_level": 3 }, { "id": 254, "transaction_id": 128, "note": "No response from an operator, so the report was completed.", "created_at": "2021-04-05 12:37:33", "note_type": "internal comment", "importance_level": 3 }, { "id": 255, "transaction_id": 330, "note": "The courier confirmed the details and the payment was refunded.", "created_at": "2020-12-15 13:52:05", "note_type": "customer feedback", "importance_level": 2 }, { "id": 256, "transaction_id": 313, "note": "The document was updated — urgent case, no further action.", "created_at": "2021-02-15 17:21:05", "note_type": "internal comment", "importance_level": 3 }, { "id": 257, "transaction_id": 307, "note": "The supplier asked for a change and the claim was confirmed.", "created_at": "2021-08-22 17:30:28", "note_type": "customer feedback", "importance_level": 4 }, { "id": 258, "transaction_id": 126, "note": "The report was refunded — manual case, no further action.", "created_at": "2021-06-10 14:23:30", "note_type": "customer feedback", "importance_level": 2 }, { "id": 259, "transaction_id": 103, "note": "An operator asked for a change and the order was processed.", "created_at": "2022-09-05 13:04:38", "note_type": "internal comment", "importance_level": 4 }, { "id": 260, "transaction_id": 413, "note": "The request was escalated — unusual case, no further action.", "created_at": "2022-12-22 09:58:06", "note_type": "customer feedback", "importance_level": 3 }, { "id": 261, "transaction_id": 23, "note": "The courier asked for a change and the payment was confirmed.", "created_at": "2022-05-31 11:27:08", "note_type": "dispute", "importance_level": 4 }, { "id": 262, "transaction_id": 418, "note": "No response from the supplier, so the request was delayed.", "created_at": "2022-10-12 14:31:09", "note_type": "dispute", "importance_level": 4 }, { "id": 263, "transaction_id": 321, "note": "The document was cancelled — late case, no further action.", "created_at": "2021-04-18 13:07:22", "note_type": "internal comment", "importance_level": 3 }, { "id": 264, "transaction_id": 353, "note": "The document was closed — minor case, no further action.", "created_at": "2020-02-01 11:10:07", "note_type": "customer feedback", "importance_level": 4 }, { "id": 265, "transaction_id": 317, "note": "The supplier confirmed the details and the invoice was completed.", "created_at": "2020-12-31 16:58:12", "note_type": "customer feedback", "importance_level": 2 }, { "id": 266, "transaction_id": 210, "note": "No response from the team, so the payment was processed.", "created_at": "2020-08-26 15:41:31", "note_type": "customer feedback", "importance_level": 3 }, { "id": 267, "transaction_id": 336, "note": "The supplier reported a manual issue; the refund was completed.", "created_at": "2021-10-27 10:45:09", "note_type": "customer feedback", "importance_level": 3 }, { "id": 268, "transaction_id": 80, "note": "No response from the supplier, so the ticket was reviewed.", "created_at": "2022-12-12 10:00:33", "note_type": "internal comment", "importance_level": 3 }, { "id": 269, "transaction_id": 226, "note": "The customer reported a routine issue; the record was delayed.", "created_at": "2021-04-02 13:36:38", "note_type": "internal comment", "importance_level": 3 }, { "id": 270, "transaction_id": 203, "note": "The supplier asked for a change and the record was processed.", "created_at": "2021-11-25 09:15:48", "note_type": "internal comment", "importance_level": 3 }, { "id": 271, "transaction_id": 207, "note": "The transfer was confirmed — partial case, no further action.", "created_at": "2021-02-04 15:31:39", "note_type": "internal comment", "importance_level": 3 }, { "id": 272, "transaction_id": 263, "note": "The order was confirmed — urgent case, no further action.", "created_at": "2022-04-08 11:39:41", "note_type": "customer feedback", "importance_level": 3 }, { "id": 273, "transaction_id": 323, "note": "The transfer was cancelled — routine case, no further action.", "created_at": "2020-06-14 16:58:24", "note_type": "customer feedback", "importance_level": 3 }, { "id": 274, "transaction_id": 447, "note": "The report was updated — routine case, no further action.", "created_at": "2021-11-24 13:27:52", "note_type": "customer feedback", "importance_level": 3 }, { "id": 275, "transaction_id": 202, "note": "No response from the supplier, so the transfer was replaced.", "created_at": "2021-04-09 14:32:39", "note_type": "customer feedback", "importance_level": 3 }, { "id": 276, "transaction_id": 267, "note": "The refund was updated — duplicate case, no further action.", "created_at": "2022-10-22 21:51:57", "note_type": "internal comment", "importance_level": 4 }, { "id": 277, "transaction_id": 281, "note": "No response from the supplier, so the ticket was escalated.", "created_at": "2022-09-04 17:05:19", "note_type": "internal comment", "importance_level": 2 }, { "id": 278, "transaction_id": 200, "note": "No response from the customer, so the appointment was completed.", "created_at": "2020-12-06 15:07:32", "note_type": "customer feedback", "importance_level": 3 }, { "id": 279, "transaction_id": 389, "note": "No response from the customer, so the claim was reviewed.", "created_at": "2022-03-02 10:50:51", "note_type": "customer feedback", "importance_level": 2 }, { "id": 280, "transaction_id": 220, "note": "The account owner confirmed the details and the account was resolved.", "created_at": "2020-06-05 11:54:57", "note_type": "dispute", "importance_level": 2 }, { "id": 281, "transaction_id": 334, "note": "The reviewer asked for a change and the ticket was reopened.", "created_at": "2022-08-13 09:56:33", "note_type": "internal comment", "importance_level": 3 }, { "id": 282, "transaction_id": 452, "note": "No response from the reviewer, so the shipment was cancelled.", "created_at": "2021-05-14 14:23:39", "note_type": "customer feedback", "importance_level": 2 }, { "id": 283, "transaction_id": 37, "note": "The supplier confirmed the details and the appointment was reviewed.", "created_at": "2022-01-10 15:14:02", "note_type": "customer feedback", "importance_level": 4 }, { "id": 284, "transaction_id": 95, "note": "No response from the courier, so the transfer was updated.", "created_at": "2022-10-31 16:51:44", "note_type": "customer feedback", "importance_level": 3 }, { "id": 285, "transaction_id": 425, "note": "The courier reported a manual issue; the session was refunded.", "created_at": "2022-02-17 16:48:55", "note_type": "internal comment", "importance_level": 3 }, { "id": 286, "transaction_id": 222, "note": "The appointment was refunded — standard case, no further action.", "created_at": "2020-03-29 13:16:58", "note_type": "customer feedback", "importance_level": 3 }, { "id": 287, "transaction_id": 294, "note": "The supplier reported a late issue; the account was escalated.", "created_at": "2021-09-28 17:41:29", "note_type": "dispute", "importance_level": 3 }, { "id": 288, "transaction_id": 321, "note": "No response from the reviewer, so the invoice was replaced.", "created_at": "2022-11-06 06:09:22", "note_type": "customer feedback", "importance_level": 3 }, { "id": 289, "transaction_id": 110, "note": "The delivery was cancelled — minor case, no further action.", "created_at": "2020-07-18 14:57:35", "note_type": "customer feedback", "importance_level": 3 }, { "id": 290, "transaction_id": 40, "note": "The team asked for a change and the order was processed.", "created_at": "2022-10-05 14:45:39", "note_type": "customer feedback", "importance_level": 3 }, { "id": 291, "transaction_id": 275, "note": "The item was resolved — automatic case, no further action.", "created_at": "2020-02-10 15:59:52", "note_type": "internal comment", "importance_level": 3 }, { "id": 292, "transaction_id": 209, "note": null, "created_at": "2022-03-31 11:33:11", "note_type": "internal comment", "importance_level": 3 }, { "id": 293, "transaction_id": 69, "note": "The supplier asked for a change and the invoice was updated.", "created_at": "2020-04-05 12:45:34", "note_type": "dispute", "importance_level": 3 }, { "id": 294, "transaction_id": 106, "note": "The supplier confirmed the details and the item was rejected.", "created_at": "2022-08-10 09:15:51", "note_type": "dispute", "importance_level": 2 }, { "id": 295, "transaction_id": 435, "note": "The customer confirmed the details and the claim was updated.", "created_at": "2022-07-24 17:12:28", "note_type": "customer feedback", "importance_level": 3 }, { "id": 296, "transaction_id": 166, "note": "The ticket was closed — partial case, no further action.", "created_at": "2022-12-28 20:50:56", "note_type": "dispute", "importance_level": 5 }, { "id": 297, "transaction_id": 342, "note": "The supplier asked for a change and the order was replaced.", "created_at": "2021-01-27 11:47:29", "note_type": "customer feedback", "importance_level": 2 }, { "id": 298, "transaction_id": 284, "note": "The delivery was escalated — duplicate case, no further action.", "created_at": "2022-02-11 08:56:46", "note_type": "internal comment", "importance_level": 3 }, { "id": 299, "transaction_id": 381, "note": "The item was rescheduled — late case, no further action.", "created_at": "2021-06-27 10:47:48", "note_type": "internal comment", "importance_level": 3 }, { "id": 300, "transaction_id": 239, "note": "The transfer was confirmed — repeat case, no further action.", "created_at": "2021-08-11 13:34:01", "note_type": "dispute", "importance_level": 3 }, { "id": 301, "transaction_id": 37, "note": "The team confirmed the details and the session was reviewed.", "created_at": "2021-03-06 09:04:07", "note_type": "internal comment", "importance_level": 2 }, { "id": 302, "transaction_id": 263, "note": "No response from the reviewer, so the order was escalated.", "created_at": "2021-10-17 08:30:43", "note_type": "dispute", "importance_level": 3 }, { "id": 303, "transaction_id": 54, "note": "The reviewer confirmed the details and the appointment was reviewed.", "created_at": "2022-12-06 15:21:10", "note_type": "customer feedback", "importance_level": 3 }, { "id": 304, "transaction_id": 334, "note": null, "created_at": "2020-03-03 14:32:09", "note_type": "dispute", "importance_level": 3 }, { "id": 305, "transaction_id": 365, "note": "No response from an operator, so the ticket was updated.", "created_at": "2021-07-13 09:26:14", "note_type": "internal comment", "importance_level": 3 }, { "id": 306, "transaction_id": 454, "note": "No response from the customer, so the session was rescheduled.", "created_at": "2020-06-09 11:30:04", "note_type": "customer feedback", "importance_level": 2 }, { "id": 307, "transaction_id": 301, "note": "The team asked for a change and the delivery was completed.", "created_at": "2020-03-27 12:14:31", "note_type": "customer feedback", "importance_level": 3 }, { "id": 308, "transaction_id": 28, "note": "The account owner confirmed the details and the payment was reopened.", "created_at": "2022-03-13 06:39:32", "note_type": "dispute", "importance_level": 4 }, { "id": 309, "transaction_id": 222, "note": "The reviewer asked for a change and the transfer was refunded.", "created_at": "2022-10-06 13:36:32", "note_type": "dispute", "importance_level": 3 }, { "id": 310, "transaction_id": 185, "note": "No response from the team, so the order was reopened.", "created_at": "2022-09-15 08:47:41", "note_type": "internal comment", "importance_level": 3 }, { "id": 311, "transaction_id": 367, "note": null, "created_at": "2021-12-23 16:22:30", "note_type": "customer feedback", "importance_level": 3 }, { "id": 312, "transaction_id": 413, "note": "The reviewer asked for a change and the invoice was replaced.", "created_at": "2020-10-12 14:55:04", "note_type": "customer feedback", "importance_level": 3 }, { "id": 313, "transaction_id": 203, "note": "No response from the customer, so the transfer was rejected.", "created_at": "2021-10-14 17:08:06", "note_type": "internal comment", "importance_level": 3 }, { "id": 314, "transaction_id": 343, "note": "An operator confirmed the details and the ticket was cancelled.", "created_at": "2021-02-03 13:47:24", "note_type": "dispute", "importance_level": 3 }, { "id": 315, "transaction_id": 255, "note": "The delivery was reopened — unusual case, no further action.", "created_at": "2020-06-04 18:54:04", "note_type": "internal comment", "importance_level": 3 }, { "id": 316, "transaction_id": 408, "note": "The reviewer confirmed the details and the delivery was replaced.", "created_at": "2020-12-31 09:32:38", "note_type": "internal comment", "importance_level": 3 }, { "id": 317, "transaction_id": 190, "note": "The reviewer confirmed the details and the shipment was escalated.", "created_at": "2020-09-12 15:51:29", "note_type": "dispute", "importance_level": 3 }, { "id": 318, "transaction_id": 194, "note": "An operator reported a manual issue; the appointment was processed.", "created_at": "2021-04-25 11:07:53", "note_type": "internal comment", "importance_level": 4 }, { "id": 319, "transaction_id": 376, "note": "No response from the supplier, so the booking was refunded.", "created_at": "2022-05-22 11:47:38", "note_type": "internal comment", "importance_level": 4 }, { "id": 320, "transaction_id": 336, "note": "The account owner asked for a change and the appointment was closed.", "created_at": "2021-09-13 10:31:39", "note_type": "customer feedback", "importance_level": 4 }, { "id": 321, "transaction_id": 79, "note": "No response from the customer, so the delivery was completed.", "created_at": "2020-09-22 13:37:40", "note_type": "dispute", "importance_level": 3 }, { "id": 322, "transaction_id": 43, "note": "No response from an operator, so the order was updated.", "created_at": "2021-03-28 15:56:18", "note_type": "customer feedback", "importance_level": 3 } ] }