// Customer Support Insights (customer-support-insights) v1 — Prisma seed // Synthetic sample data, CC0-1.0. Generated deterministically; re-running the // generator with the same spec and seed reproduces this file exactly. // // Delegates are named after the tables (prisma.agents), which assumes models // mapped to those table names. Rename the delegates if your models differ. import { PrismaClient } from '@prisma/client'; const prisma = new PrismaClient(); async function main() { await prisma.agents.createMany({ data: [ { id: 1, full_name: "Leo Tanaka", email: "leo.tanaka@example.net", hire_date: new Date("2020-10-26T12:45:15Z") }, { id: 2, full_name: "Rosa Vargas", email: "rosa.vargas@example.net", hire_date: new Date("2023-07-14T14:17:30Z") }, { id: 3, full_name: "Omar Carter", email: "omar.carter@example.com", hire_date: new Date("2023-10-03T09:35:49Z") }, { id: 4, full_name: "Lina Diaz", email: "lina.diaz@example.org", hire_date: new Date("2020-08-15T16:47:06Z") }, { id: 5, full_name: "Chloe Nakamura", email: "chloe.nakamura@example.org", hire_date: new Date("2023-02-21T13:50:07Z") }, { id: 6, full_name: "Daniel Park", email: "daniel.park@example.com", hire_date: new Date("2020-08-14T20:29:39Z") }, { id: 7, full_name: "Paula Martin", email: "paula.martin@example.com", hire_date: new Date("2023-11-27T17:54:15Z") }, { id: 8, full_name: "Maria Pereira", email: "maria.pereira@example.net", hire_date: new Date("2020-10-17T17:52:46Z") }, { id: 9, full_name: "Marco Oliveira", email: "marco.oliveira@example.org", hire_date: new Date("2021-08-21T09:08:45Z") }, { id: 10, full_name: "Mia Oliveira", email: "mia.oliveira@example.com", hire_date: new Date("2021-04-21T12:18:56Z") }, { id: 11, full_name: "Sven Lopez", email: "sven.lopez@example.net", hire_date: new Date("2021-09-05T08:18:25Z") }, { id: 12, full_name: "Sofia Park", email: "sofia.park@example.net", hire_date: new Date("2022-05-25T15:23:31Z") }, { id: 13, full_name: "Amir Bauer", email: "amir.bauer@example.net", hire_date: new Date("2023-04-27T11:34:31Z") }, { id: 14, full_name: "Marco Singh", email: "marco.singh@example.com", hire_date: new Date("2020-12-15T10:34:44Z") }, { id: 15, full_name: "Ana Murphy", email: "ana.murphy@example.org", hire_date: new Date("2021-12-10T11:15:44Z") }, { id: 16, full_name: "Yusuf Schneider", email: "yusuf.schneider@example.com", hire_date: new Date("2020-04-20T08:24:26Z") }, { id: 17, full_name: "Tariq Schmidt", email: "tariq.schmidt@example.org", hire_date: new Date("2021-07-05T18:42:25Z") }, { id: 18, full_name: "Jade Hansen", email: "jade.hansen@example.net", hire_date: new Date("2021-11-22T16:27:52Z") }, { id: 19, full_name: "Mateo Costa", email: "mateo.costa@example.org", hire_date: new Date("2022-05-17T12:30:26Z") }, { id: 20, full_name: "Isaac Dubois", email: "isaac.dubois@example.com", hire_date: new Date("2020-03-18T16:26:09Z") }, { id: 21, full_name: "Carlos Murphy", email: "carlos.murphy@example.org", hire_date: new Date("2020-07-05T16:29:38Z") }, { id: 22, full_name: "Zoe Martin", email: "zoe.martin@example.net", hire_date: new Date("2022-03-06T13:06:02Z") }, { id: 23, full_name: "Leo Wilson", email: "leo.wilson@example.net", hire_date: new Date("2021-01-20T12:29:51Z") }, { id: 24, full_name: "Pedro Ali", email: "pedro.ali@example.com", hire_date: new Date("2020-03-01T12:45:56Z") }, { id: 25, full_name: "Maya Cruz", email: "maya.cruz@example.com", hire_date: new Date("2021-08-23T08:36:12Z") }, { id: 26, full_name: "Yusuf Smith", email: "yusuf.smith@example.net", hire_date: new Date("2020-08-14T06:34:18Z") }, { id: 27, full_name: "Hannah Hassan", email: "hannah.hassan@example.net", hire_date: new Date("2022-02-21T17:10:53Z") }, { id: 28, full_name: "Maya Smith", email: "maya.smith@example.net", hire_date: new Date("2021-07-30T20:04:55Z") }, { id: 29, full_name: "Jade Jansen", email: "jade.jansen@example.org", hire_date: new Date("2020-12-30T10:15:13Z") }, { id: 30, full_name: "David Wright", email: "david.wright@example.net", hire_date: new Date("2021-09-28T13:33:04Z") }, { id: 31, full_name: "Diego Clark", email: "diego.clark@example.net", hire_date: new Date("2022-03-12T07:34:42Z") }, { id: 32, full_name: "Ana Lopez", email: "ana.lopez@example.org", hire_date: new Date("2022-03-09T16:20:37Z") }, { id: 33, full_name: "Nadia Schneider", email: "nadia.schneider@example.org", hire_date: new Date("2022-08-20T11:07:44Z") }, { id: 34, full_name: "Mohamed Smith", email: "mohamed.smith@example.org", hire_date: new Date("2021-02-09T10:44:21Z") }, { id: 35, full_name: "Elif Chen", email: "elif.chen@example.net", hire_date: new Date("2022-08-05T13:45:59Z") }, { id: 36, full_name: "Jack Lee", email: "jack.lee@example.com", hire_date: new Date("2022-04-19T09:10:29Z") }, { id: 37, full_name: "Theo Weber", email: "theo.weber@example.net", hire_date: new Date("2023-05-26T16:30:35Z") }, { id: 38, full_name: "Elif Diaz", email: "elif.diaz@example.com", hire_date: new Date("2023-12-15T18:40:26Z") }, { id: 39, full_name: "Marco Davis", email: "marco.davis@example.net", hire_date: new Date("2022-11-11T10:24:43Z") }, { id: 40, full_name: "Elif Murphy", email: "elif.murphy@example.net", hire_date: new Date("2022-05-26T12:15:17Z") }, { id: 41, full_name: "Lina Dubois", email: "lina.dubois@example.net", hire_date: new Date("2022-10-21T01:34:40Z") }, { id: 42, full_name: "Fatima Murphy", email: "fatima.murphy@example.net", hire_date: new Date("2022-12-26T12:49:12Z") }, { id: 43, full_name: "Zoe Tanaka", email: "zoe.tanaka@example.com", hire_date: new Date("2023-04-21T13:08:47Z") }, { id: 44, full_name: "Omar Hughes", email: "omar.hughes@example.org", hire_date: new Date("2020-10-28T18:39:06Z") }, { id: 45, full_name: "Maja Patel", email: "maja.patel@example.org", hire_date: new Date("2021-01-22T10:52:21Z") }, { id: 46, full_name: "Sam Zhang", email: "sam.zhang@example.net", hire_date: new Date("2020-03-11T14:49:40Z") }, { id: 47, full_name: "Lina Nguyen", email: "lina.nguyen@example.com", hire_date: new Date("2023-02-14T06:21:23Z") }, { id: 48, full_name: "Nadia Patel", email: "nadia.patel@example.org", hire_date: new Date("2020-03-19T14:48:55Z") }, { id: 49, full_name: "Ibrahim Wagner", email: "ibrahim.wagner@example.net", hire_date: new Date("2023-06-24T10:59:39Z") }, { id: 50, full_name: "Ivan Costa", email: "ivan.costa@example.org", hire_date: new Date("2023-09-08T15:32:36Z") }, ], }); await prisma.users.createMany({ data: [ { id: 1, full_name: "Maria Carter", email: "maria.carter@example.com", created_at: new Date("2022-12-21T00:13:11Z") }, { id: 2, full_name: "Mei Hughes", email: "mei.hughes@example.net", created_at: new Date("2021-06-27T20:42:00Z") }, { id: 3, full_name: "Ivan Fischer", email: "ivan.fischer@example.com", created_at: new Date("2023-02-05T20:06:15Z") }, { id: 4, full_name: "Carlos Wagner", email: "carlos.wagner@example.com", created_at: new Date("2022-11-23T18:03:24Z") }, { id: 5, full_name: "Mei Ahmed", email: "mei.ahmed@example.com", created_at: new Date("2021-03-22T21:03:49Z") }, { id: 6, full_name: "Leo Costa", email: "leo.costa@example.com", created_at: new Date("2021-10-02T15:50:41Z") }, { id: 7, full_name: "Mei Garcia", email: "mei.garcia@example.net", created_at: new Date("2022-04-22T19:53:44Z") }, { id: 8, full_name: "Ines Schneider", email: "ines.schneider@example.net", created_at: new Date("2020-07-19T19:11:04Z") }, { id: 9, full_name: "Priya Castro", email: "priya.castro@example.org", created_at: new Date("2022-05-14T13:39:21Z") }, { id: 10, full_name: "Sara Bauer", email: "sara.bauer@example.org", created_at: new Date("2021-11-25T23:35:04Z") }, { id: 11, full_name: "Oscar Hoffmann", email: "oscar.hoffmann@example.net", created_at: new Date("2023-08-26T11:54:26Z") }, { id: 12, full_name: "Paula Kumar", email: "paula.kumar@example.com", created_at: new Date("2022-02-13T08:30:13Z") }, { id: 13, full_name: "Daniel Chen", email: "daniel.chen@example.org", created_at: new Date("2022-09-20T01:42:02Z") }, { id: 14, full_name: "Sofia Dubois", email: "sofia.dubois@example.com", created_at: new Date("2022-02-12T17:58:33Z") }, { id: 15, full_name: "Mia Dubois", email: "mia.dubois@example.com", created_at: new Date("2022-01-13T06:02:04Z") }, { id: 16, full_name: "Lina Wang", email: "lina.wang@example.org", created_at: new Date("2020-07-07T11:22:29Z") }, { id: 17, full_name: "Zara Brown", email: "zara.brown@example.org", created_at: new Date("2023-03-20T14:20:36Z") }, { id: 18, full_name: "Victor Jensen", email: "victor.jensen@example.net", created_at: new Date("2020-06-04T21:41:54Z") }, { id: 19, full_name: "Yara Jansen", email: "yara.jansen@example.com", created_at: new Date("2022-04-09T12:56:04Z") }, { id: 20, full_name: "Julia Larsen", email: "julia.larsen@example.net", created_at: new Date("2022-02-17T08:57:12Z") }, { id: 21, full_name: "Diego Andersen", email: "diego.andersen@example.net", created_at: new Date("2021-08-10T18:21:41Z") }, { id: 22, full_name: "Pedro Schneider", email: "pedro.schneider@example.com", created_at: new Date("2021-12-21T12:23:28Z") }, { id: 23, full_name: "Nadia Andersen", email: "nadia.andersen@example.org", created_at: new Date("2022-07-15T14:57:51Z") }, { id: 24, full_name: "Yusuf Sousa", email: "yusuf.sousa@example.com", created_at: new Date("2022-04-02T13:07:38Z") }, { id: 25, full_name: "Felix Lee", email: "felix.lee@example.net", created_at: new Date("2021-01-29T15:34:13Z") }, { id: 26, full_name: "Nadia Wright", email: "nadia.wright@example.com", created_at: new Date("2022-10-31T18:54:18Z") }, { id: 27, full_name: "Omar Fischer", email: "omar.fischer@example.com", created_at: new Date("2023-09-13T19:19:51Z") }, { id: 28, full_name: "Kai Hansen", email: "kai.hansen@example.org", created_at: new Date("2023-04-17T21:21:22Z") }, { id: 29, full_name: "Lina Diaz", email: "lina.diaz@example.com", created_at: new Date("2020-12-10T21:42:38Z") }, { id: 30, full_name: "Ruby Hughes", email: "ruby.hughes@example.net", created_at: new Date("2022-01-04T19:14:55Z") }, { id: 31, full_name: "Lucas Rossi", email: "lucas.rossi@example.org", created_at: new Date("2022-11-06T15:47:16Z") }, { id: 32, full_name: "Ruby Novak", email: "ruby.novak@example.org", created_at: new Date("2023-05-30T10:20:03Z") }, { id: 33, full_name: "James Jensen", email: "james.jensen@example.net", created_at: new Date("2022-06-21T19:25:13Z") }, { id: 34, full_name: "Isaac Adams", email: "isaac.adams@example.net", created_at: new Date("2021-05-17T14:39:15Z") }, { id: 35, full_name: "Rosa Dubois", email: "rosa.dubois@example.org", created_at: new Date("2022-11-10T09:04:07Z") }, { id: 36, full_name: "Elena Wilson", email: "elena.wilson@example.org", created_at: new Date("2021-05-24T11:43:53Z") }, { id: 37, full_name: "Ruby Taylor", email: "ruby.taylor@example.net", created_at: new Date("2021-10-29T13:29:02Z") }, { id: 38, full_name: "Deniz Gomez", email: "deniz.gomez@example.org", created_at: new Date("2021-09-22T18:14:37Z") }, { id: 39, full_name: "Mohamed Tanaka", email: "mohamed.tanaka@example.org", created_at: new Date("2023-01-30T23:14:27Z") }, { id: 40, full_name: "Yusuf Miller", email: "yusuf.miller@example.net", created_at: new Date("2020-01-20T18:11:27Z") }, { id: 41, full_name: "Victor Hassan", email: "victor.hassan@example.com", created_at: new Date("2021-05-20T05:23:03Z") }, { id: 42, full_name: "Noah Brown", email: "noah.brown@example.com", created_at: new Date("2021-08-01T11:50:56Z") }, { id: 43, full_name: "Selin Nguyen", email: "selin.nguyen@example.com", created_at: new Date("2023-07-27T20:32:20Z") }, { id: 44, full_name: "Sam Baker", email: "sam.baker@example.com", created_at: new Date("2021-09-21T10:05:26Z") }, { id: 45, full_name: "Isaac Cruz", email: "isaac.cruz@example.com", created_at: new Date("2022-02-25T15:46:44Z") }, { id: 46, full_name: "Priya Murphy", email: "priya.murphy@example.com", created_at: new Date("2021-03-10T18:35:12Z") }, { id: 47, full_name: "David Sousa", email: "david.sousa@example.net", created_at: new Date("2020-08-07T13:52:12Z") }, { id: 48, full_name: "Lucas Hughes", email: "lucas.hughes@example.org", created_at: new Date("2022-03-13T13:59:09Z") }, { id: 49, full_name: "Ravi Zhang", email: "ravi.zhang@example.net", created_at: new Date("2020-10-20T19:29:44Z") }, { id: 50, full_name: "Anna Lopez", email: "anna.lopez@example.org", created_at: new Date("2023-03-25T00:47:13Z") }, { id: 51, full_name: "Tariq Schneider", email: "tariq.schneider@example.com", created_at: new Date("2021-06-17T14:58:28Z") }, { id: 52, full_name: "Felix Oliveira", email: "felix.oliveira@example.net", created_at: new Date("2022-10-14T17:03:24Z") }, { id: 53, full_name: "Sven Weber", email: "sven.weber@example.net", created_at: new Date("2021-09-20T22:23:23Z") }, { id: 54, full_name: "Maya Almeida", email: "maya.almeida@example.org", created_at: new Date("2021-10-06T08:33:16Z") }, { id: 55, full_name: "Selin Zhang", email: "selin.zhang@example.com", created_at: new Date("2021-12-14T19:12:39Z") }, { id: 56, full_name: "Paula Torres", email: "paula.torres@example.net", created_at: new Date("2023-05-05T15:59:03Z") }, { id: 57, full_name: "Amir Brown", email: "amir.brown@example.org", created_at: new Date("2021-07-11T16:27:00Z") }, { id: 58, full_name: "Sofia Yilmaz", email: "sofia.yilmaz@example.net", created_at: new Date("2020-08-29T08:51:51Z") }, { id: 59, full_name: "Ines Demir", email: "ines.demir@example.org", created_at: new Date("2022-02-14T18:16:41Z") }, { id: 60, full_name: "Priya Demir", email: "priya.demir@example.net", created_at: new Date("2021-10-17T20:00:19Z") }, { id: 61, full_name: "Ibrahim Sousa", email: "ibrahim.sousa@example.com", created_at: new Date("2021-12-11T12:51:56Z") }, { id: 62, full_name: "Kai Kumar", email: "kai.kumar@example.org", created_at: new Date("2020-02-08T08:03:56Z") }, { id: 63, full_name: "Omar Lopez", email: "omar.lopez@example.org", created_at: new Date("2020-11-08T10:09:54Z") }, { id: 64, full_name: "Amir Pereira", email: "amir.pereira@example.net", created_at: new Date("2020-12-13T19:54:06Z") }, { id: 65, full_name: "Daniel Clark", email: "daniel.clark@example.com", created_at: new Date("2021-10-29T11:49:49Z") }, { id: 66, full_name: "Fatima Mendes", email: "fatima.mendes@example.com", created_at: new Date("2021-04-27T09:31:51Z") }, { id: 67, full_name: "Kai Meyer", email: "kai.meyer@example.net", created_at: new Date("2020-01-09T22:55:35Z") }, { id: 68, full_name: "Carla Brown", email: "carla.brown@example.org", created_at: new Date("2021-08-24T12:17:39Z") }, { id: 69, full_name: "Olivia Bennett", email: "olivia.bennett@example.com", created_at: new Date("2022-03-02T02:11:48Z") }, { id: 70, full_name: "Noah Smith", email: "noah.smith@example.net", created_at: new Date("2021-04-13T06:46:10Z") }, { id: 71, full_name: "Daniel Adams", email: "daniel.adams@example.net", created_at: new Date("2021-08-05T13:33:33Z") }, { id: 72, full_name: "Chloe Nguyen", email: "chloe.nguyen@example.net", created_at: new Date("2021-04-25T11:17:29Z") }, { id: 73, full_name: "Elena Castro", email: "elena.castro@example.com", created_at: new Date("2023-05-02T09:03:47Z") }, { id: 74, full_name: "Jack Novak", email: "jack.novak@example.org", created_at: new Date("2022-01-20T12:19:08Z") }, { id: 75, full_name: "Sara Wilson", email: "sara.wilson@example.com", created_at: new Date("2021-04-07T17:11:37Z") }, { id: 76, full_name: "Anna Park", email: "anna.park@example.net", created_at: new Date("2021-12-17T21:14:25Z") }, { id: 77, full_name: "Ibrahim Hughes", email: "ibrahim.hughes@example.org", created_at: new Date("2021-03-08T21:34:57Z") }, { id: 78, full_name: "Zoe Almeida", email: "zoe.almeida@example.com", created_at: new Date("2023-03-10T17:10:32Z") }, { id: 79, full_name: "Carlos Zhang", email: "carlos.zhang@example.net", created_at: new Date("2023-10-22T19:28:10Z") }, { id: 80, full_name: "Carlos Murphy", email: "carlos.murphy@example.com", created_at: new Date("2022-04-14T13:47:10Z") }, { id: 81, full_name: "Mohamed Yilmaz", email: "mohamed.yilmaz@example.com", created_at: new Date("2021-05-12T20:33:39Z") }, { id: 82, full_name: "Selin Wagner", email: "selin.wagner@example.net", created_at: new Date("2023-01-11T18:59:44Z") }, { id: 83, full_name: "Uma Martin", email: "uma.martin@example.org", created_at: new Date("2020-09-28T06:11:35Z") }, { id: 84, full_name: "Nour Johnson", email: "nour.johnson@example.com", created_at: new Date("2022-12-14T20:14:23Z") }, { id: 85, full_name: "Mohamed Moreau", email: "mohamed.moreau@example.com", created_at: new Date("2020-10-09T13:38:57Z") }, { id: 86, full_name: "Anna Miller", email: "anna.miller@example.com", created_at: new Date("2022-02-03T17:23:40Z") }, { id: 87, full_name: "Ines Oliveira", email: "ines.oliveira@example.com", created_at: new Date("2021-04-23T20:39:54Z") }, { id: 88, full_name: "Nour Gomez", email: "nour.gomez@example.org", created_at: new Date("2022-03-06T21:17:54Z") }, { id: 89, full_name: "Julia Klein", email: "julia.klein@example.net", created_at: new Date("2021-12-20T12:05:43Z") }, { id: 90, full_name: "James Ruiz", email: "james.ruiz@example.org", created_at: new Date("2022-05-04T20:52:12Z") }, { id: 91, full_name: "Paula Bennett", email: "paula.bennett@example.com", created_at: new Date("2020-11-06T12:19:57Z") }, { id: 92, full_name: "Selin Oliveira", email: "selin.oliveira@example.com", created_at: new Date("2022-08-25T01:33:19Z") }, { id: 93, full_name: "Jade Ali", email: "jade.ali@example.com", created_at: new Date("2020-07-19T12:59:43Z") }, { id: 94, full_name: "Chen Garcia", email: "chen.garcia@example.net", created_at: new Date("2020-07-07T19:22:12Z") }, { id: 95, full_name: "Rosa Shah", email: "rosa.shah@example.org", created_at: new Date("2022-04-09T18:45:23Z") }, { id: 96, full_name: "Yara Lopez", email: "yara.lopez@example.net", created_at: new Date("2023-03-28T14:46:14Z") }, { id: 97, full_name: "Elena Garcia", email: "elena.garcia@example.org", created_at: new Date("2020-06-02T09:18:54Z") }, { id: 98, full_name: "Zoe Martin", email: "zoe.martin@example.com", created_at: new Date("2022-11-02T20:35:34Z") }, { id: 99, full_name: "Nadia Brown", email: "nadia.brown@example.net", created_at: new Date("2023-08-31T11:11:49Z") }, { id: 100, full_name: "Lena Ruiz", email: "lena.ruiz@example.org", created_at: new Date("2020-07-17T09:16:23Z") }, { id: 101, full_name: "Arjun Nguyen", email: "arjun.nguyen@example.org", created_at: new Date("2020-03-06T13:15:14Z") }, { id: 102, full_name: "Jonas Nguyen", email: "jonas.nguyen@example.org", created_at: new Date("2020-11-09T10:38:18Z") }, { id: 103, full_name: "Daniel Andersen", email: "daniel.andersen@example.org", created_at: new Date("2020-12-21T09:04:07Z") }, { id: 104, full_name: "Hannah Mendes", email: "hannah.mendes@example.net", created_at: new Date("2023-07-27T10:33:40Z") }, { id: 105, full_name: "Diego Silva", email: "diego.silva@example.net", created_at: new Date("2021-02-11T21:15:04Z") }, { id: 106, full_name: "Lina Demir", email: "lina.demir@example.com", created_at: new Date("2020-04-10T12:04:47Z") }, { id: 107, full_name: "Leo Taylor", email: "leo.taylor@example.org", created_at: new Date("2020-05-01T13:55:16Z") }, { id: 108, full_name: "Jonas Sousa", email: "jonas.sousa@example.net", created_at: new Date("2020-12-13T15:13:08Z") }, { id: 109, full_name: "Alice Bauer", email: "alice.bauer@example.org", created_at: new Date("2023-03-01T10:35:43Z") }, { id: 110, full_name: "Hugo Davis", email: "hugo.davis@example.net", created_at: new Date("2020-03-27T10:33:05Z") }, { id: 111, full_name: "Ines Schneider", email: "ines.schneider@example.com", created_at: new Date("2020-12-03T18:19:22Z") }, { id: 112, full_name: "Chen Reyes", email: "chen.reyes@example.com", created_at: new Date("2021-06-07T10:08:36Z") }, { id: 113, full_name: "Nina Young", email: "nina.young@example.org", created_at: new Date("2023-04-03T06:57:40Z") }, { id: 114, full_name: "Hana Schmidt", email: "hana.schmidt@example.org", created_at: new Date("2020-08-24T15:12:32Z") }, { id: 115, full_name: "Amir Lee", email: "amir.lee@example.org", created_at: new Date("2020-06-27T08:50:39Z") }, { id: 116, full_name: "Tomas Silva", email: "tomas.silva@example.com", created_at: new Date("2022-02-06T17:13:38Z") }, { id: 117, full_name: "Leo Castro", email: "leo.castro@example.com", created_at: new Date("2023-02-13T19:57:45Z") }, { id: 118, full_name: "Maria Kim", email: "maria.kim@example.net", created_at: new Date("2021-03-21T15:27:03Z") }, { id: 119, full_name: "Mohamed Mendes", email: "mohamed.mendes@example.org", created_at: new Date("2023-08-24T21:10:28Z") }, { id: 120, full_name: "Hana Larsen", email: "hana.larsen@example.com", created_at: new Date("2023-10-05T23:36:15Z") }, { id: 121, full_name: "Rosa Evans", email: "rosa.evans@example.com", created_at: new Date("2020-03-26T20:28:02Z") }, { id: 122, full_name: "Julia Ibrahim", email: "julia.ibrahim@example.org", created_at: new Date("2020-03-31T10:37:06Z") }, { id: 123, full_name: "Grace Garcia", email: "grace.garcia@example.com", created_at: new Date("2023-05-05T18:38:56Z") }, { id: 124, full_name: "Noah Carter", email: "noah.carter@example.com", created_at: new Date("2021-03-20T15:46:29Z") }, { id: 125, full_name: "Mei Meyer", email: "mei.meyer@example.net", created_at: new Date("2020-11-03T19:36:57Z") }, { id: 126, full_name: "Ines Park", email: "ines.park@example.com", created_at: new Date("2023-09-07T03:55:11Z") }, { id: 127, full_name: "Maja Carter", email: "maja.carter@example.net", created_at: new Date("2021-01-01T18:39:24Z") }, { id: 128, full_name: "Paula Smith", email: "paula.smith@example.org", created_at: new Date("2023-05-19T13:18:58Z") }, { id: 129, full_name: "Nina Vargas", email: "nina.vargas@example.net", created_at: new Date("2023-07-28T14:24:50Z") }, { id: 130, full_name: "Anna Torres", email: "anna.torres@example.org", created_at: new Date("2021-08-19T19:06:40Z") }, { id: 131, full_name: "Selin Andersen", email: "selin.andersen@example.org", created_at: new Date("2021-02-13T11:54:41Z") }, { id: 132, full_name: "Jade Almeida", email: "jade.almeida@example.org", created_at: new Date("2023-01-27T13:04:29Z") }, { id: 133, full_name: "Ethan Hughes", email: "ethan.hughes@example.org", created_at: new Date("2022-03-29T18:35:44Z") }, { id: 134, full_name: "Ibrahim Castro", email: "ibrahim.castro@example.net", created_at: new Date("2021-08-15T16:15:10Z") }, { id: 135, full_name: "Mia Hoffmann", email: "mia.hoffmann@example.com", created_at: new Date("2021-05-25T17:50:02Z") }, { id: 136, full_name: "Isaac Torres", email: "isaac.torres@example.net", created_at: new Date("2023-10-10T19:05:51Z") }, { id: 137, full_name: "Mia Wright", email: "mia.wright@example.org", created_at: new Date("2021-10-21T02:18:21Z") }, { id: 138, full_name: "Amir Hansen", email: "amir.hansen@example.com", created_at: new Date("2021-11-30T01:42:30Z") }, { id: 139, full_name: "Isaac Sato", email: "isaac.sato@example.com", created_at: new Date("2021-01-19T10:24:23Z") }, { id: 140, full_name: "Priya Park", email: "priya.park@example.com", created_at: new Date("2022-08-16T20:14:33Z") }, { id: 141, full_name: "Sam Larsen", email: "sam.larsen@example.net", created_at: new Date("2023-02-19T14:02:48Z") }, { id: 142, full_name: "Emma Johnson", email: "emma.johnson@example.com", created_at: new Date("2021-02-27T19:37:55Z") }, { id: 143, full_name: "Mohamed Almeida", email: "mohamed.almeida@example.com", created_at: new Date("2023-11-21T14:00:14Z") }, { id: 144, full_name: "Arjun Ahmed", email: "arjun.ahmed@example.org", created_at: new Date("2023-05-04T23:33:26Z") }, { id: 145, full_name: "Fatima Singh", email: "fatima.singh@example.net", created_at: new Date("2022-01-12T12:36:19Z") }, { id: 146, full_name: "Hugo Sato", email: "hugo.sato@example.org", created_at: new Date("2021-05-29T16:57:36Z") }, { id: 147, full_name: "Tomas Kaya", email: "tomas.kaya@example.org", created_at: new Date("2021-12-14T07:40:55Z") }, { id: 148, full_name: "Sara Flores", email: "sara.flores@example.org", created_at: new Date("2023-12-15T10:33:12Z") }, { id: 149, full_name: "Alice Wagner", email: "alice.wagner@example.org", created_at: new Date("2023-10-02T14:17:09Z") }, { id: 150, full_name: "Oscar Becker", email: "oscar.becker@example.com", created_at: new Date("2021-10-28T14:35:14Z") }, { id: 151, full_name: "Omar Lopez", email: "omar.lopez@example.org", created_at: new Date("2021-03-28T00:42:18Z") }, { id: 152, full_name: "Lina Young", email: "lina.young@example.org", created_at: new Date("2023-10-23T18:29:31Z") }, { id: 153, full_name: "Ivan Fischer", email: "ivan.fischer@example.com", created_at: new Date("2020-11-07T22:22:56Z") }, { id: 154, full_name: "Rafael Kumar", email: "rafael.kumar@example.org", created_at: new Date("2020-06-09T01:25:40Z") }, { id: 155, full_name: "Chloe Fischer", email: "chloe.fischer@example.org", created_at: new Date("2023-12-28T12:23:20Z") }, { id: 156, full_name: "Julia Torres", email: "julia.torres@example.com", created_at: new Date("2021-01-10T21:54:56Z") }, { id: 157, full_name: "Rafael Tanaka", email: "rafael.tanaka@example.org", created_at: new Date("2021-03-19T01:10:41Z") }, { id: 158, full_name: "Diego Lee", email: "diego.lee@example.org", created_at: new Date("2023-07-21T22:07:22Z") }, { id: 159, full_name: "Julia Vargas", email: "julia.vargas@example.net", created_at: new Date("2022-05-14T19:27:59Z") }, { id: 160, full_name: "Mohamed Meyer", email: "mohamed.meyer@example.net", created_at: new Date("2020-11-26T10:17:27Z") }, { id: 161, full_name: "Lucas Johnson", email: "lucas.johnson@example.org", created_at: new Date("2021-04-07T17:21:22Z") }, { id: 162, full_name: "Nour Meyer", email: "nour.meyer@example.net", created_at: new Date("2020-02-18T09:42:33Z") }, { id: 163, full_name: "Noah Brown", email: "noah.brown@example.org", created_at: new Date("2021-02-20T06:54:05Z") }, { id: 164, full_name: "Laura Costa", email: "laura.costa@example.net", created_at: new Date("2022-04-02T21:44:37Z") }, { id: 165, full_name: "Arjun Rossi", email: "arjun.rossi@example.net", created_at: new Date("2022-08-29T14:55:39Z") }, { id: 166, full_name: "Nour Johnson", email: "nour.johnson@example.org", created_at: new Date("2023-10-18T08:56:14Z") }, { id: 167, full_name: "Sara Clark", email: "sara.clark@example.com", created_at: new Date("2023-10-22T21:00:49Z") }, { id: 168, full_name: "Ruby Bennett", email: "ruby.bennett@example.org", created_at: new Date("2021-05-08T19:40:04Z") }, { id: 169, full_name: "Paula Shah", email: "paula.shah@example.org", created_at: new Date("2020-08-15T20:44:26Z") }, { id: 170, full_name: "Laura Hansen", email: "laura.hansen@example.net", created_at: new Date("2021-09-02T09:12:54Z") }, { id: 171, full_name: "Laura Adams", email: "laura.adams@example.org", created_at: new Date("2023-07-08T18:37:10Z") }, { id: 172, full_name: "Jade Diaz", email: "jade.diaz@example.com", created_at: new Date("2022-06-10T13:24:31Z") }, { id: 173, full_name: "Grace Walker", email: "grace.walker@example.org", created_at: new Date("2022-12-02T13:22:40Z") }, { id: 174, full_name: "Mei Oliveira", email: "mei.oliveira@example.net", created_at: new Date("2023-06-10T21:58:32Z") }, { id: 175, full_name: "Pedro Reyes", email: "pedro.reyes@example.com", created_at: new Date("2020-06-22T18:00:00Z") }, { id: 176, full_name: "Yusuf Khan", email: "yusuf.khan@example.org", created_at: new Date("2022-01-24T09:36:03Z") }, { id: 177, full_name: "Alice Gomez", email: "alice.gomez@example.org", created_at: new Date("2022-03-08T19:23:55Z") }, { id: 178, full_name: "Mohamed Tanaka", email: "mohamed.tanaka@example.net", created_at: new Date("2021-12-18T13:52:21Z") }, { id: 179, full_name: "Paula Kaya", email: "paula.kaya@example.com", created_at: new Date("2020-09-23T13:48:57Z") }, { id: 180, full_name: "Lena Jansen", email: "lena.jansen@example.net", created_at: new Date("2022-02-09T10:46:56Z") }, { id: 181, full_name: "Arjun Zhang", email: "arjun.zhang@example.net", created_at: new Date("2020-01-07T17:36:34Z") }, { id: 182, full_name: "Ethan Walker", email: "ethan.walker@example.net", created_at: new Date("2020-01-01T09:40:59Z") }, { id: 183, full_name: "Emma Nguyen", email: "emma.nguyen@example.org", created_at: new Date("2021-02-26T01:26:34Z") }, { id: 184, full_name: "Wei Garcia", email: "wei.garcia@example.com", created_at: new Date("2023-12-02T18:16:54Z") }, { id: 185, full_name: "Sven Zhang", email: "sven.zhang@example.com", created_at: new Date("2022-10-21T11:13:31Z") }, { id: 186, full_name: "Arjun Baker", email: "arjun.baker@example.net", created_at: new Date("2022-07-11T20:22:30Z") }, { id: 187, full_name: "Pedro Garcia", email: "pedro.garcia@example.net", created_at: new Date("2020-10-03T20:56:30Z") }, { id: 188, full_name: "Theo Lee", email: "theo.lee@example.org", created_at: new Date("2021-10-03T19:45:17Z") }, { id: 189, full_name: "Priya Adams", email: "priya.adams@example.net", created_at: new Date("2023-07-29T20:57:49Z") }, { id: 190, full_name: "Hugo Cruz", email: "hugo.cruz@example.org", created_at: new Date("2020-07-07T17:23:54Z") }, { id: 191, full_name: "Mila Hassan", email: "mila.hassan@example.org", created_at: new Date("2020-07-17T15:04:43Z") }, { id: 192, full_name: "Mateo Fischer", email: "mateo.fischer@example.net", created_at: new Date("2022-12-14T22:47:52Z") }, { id: 193, full_name: "Zoe Klein", email: "zoe.klein@example.com", created_at: new Date("2021-04-05T16:52:54Z") }, { id: 194, full_name: "Ines Silva", email: "ines.silva@example.com", created_at: new Date("2023-12-31T14:08:33Z") }, { id: 195, full_name: "Maya Torres", email: "maya.torres@example.com", created_at: new Date("2022-11-01T16:17:48Z") }, { id: 196, full_name: "Carlos Bennett", email: "carlos.bennett@example.com", created_at: new Date("2023-06-02T21:03:04Z") }, { id: 197, full_name: "Mei Carter", email: "mei.carter@example.net", created_at: new Date("2021-02-13T23:24:26Z") }, { id: 198, full_name: "Sven Hoffmann", email: "sven.hoffmann@example.org", created_at: new Date("2023-10-23T21:25:50Z") }, { id: 199, full_name: "Ana Wagner", email: "ana.wagner@example.com", created_at: new Date("2023-06-17T08:28:35Z") }, { id: 200, full_name: "Kai Nakamura", email: "kai.nakamura@example.net", created_at: new Date("2022-05-06T08:53:35Z") }, ], }); await prisma.devices.createMany({ data: [ { id: 1, user_id: 183, device_type: "laptop", os: "Android", device_model: "Galaxy S21", last_updated: new Date("2021-01-25T07:58:30Z") }, { id: 2, user_id: 123, device_type: "laptop", os: "macOS", device_model: "iPad Air", last_updated: new Date("2022-05-23T22:43:17Z") }, { id: 3, user_id: 147, device_type: "smartphone", os: "Linux", device_model: "Dell XPS 13", last_updated: new Date("2021-01-25T23:50:22Z") }, { id: 4, user_id: 113, device_type: "tablet", os: "macOS", device_model: "iPhone 13", last_updated: new Date("2020-01-06T03:04:21Z") }, { id: 5, user_id: 88, device_type: "laptop", os: "macOS", device_model: "Dell XPS 13", last_updated: new Date("2020-09-07T07:43:23Z") }, { id: 6, user_id: 17, device_type: "laptop", os: "Windows", device_model: "Surface Pro", last_updated: new Date("2023-06-29T23:23:31Z") }, { id: 7, user_id: 77, device_type: "laptop", os: "Android", device_model: "Galaxy S21", last_updated: new Date("2023-01-27T08:42:29Z") }, { id: 8, user_id: 158, device_type: "laptop", os: "Android", device_model: "MacBook Pro", last_updated: new Date("2022-10-14T15:28:59Z") }, { id: 9, user_id: 117, device_type: "desktop", os: "Linux", device_model: "iPhone 13", last_updated: new Date("2020-09-23T23:19:48Z") }, { id: 10, user_id: 191, device_type: "tablet", os: "Windows", device_model: "iPhone 13", last_updated: new Date("2020-09-06T02:04:03Z") }, { id: 11, user_id: 196, device_type: "tablet", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2023-03-17T05:05:12Z") }, { id: 12, user_id: 116, device_type: "smartphone", os: "Windows", device_model: "iPhone 13", last_updated: new Date("2022-01-15T18:03:21Z") }, { id: 13, user_id: 122, device_type: "smartphone", os: "Windows", device_model: "MacBook Pro", last_updated: new Date("2020-09-07T22:21:44Z") }, { id: 14, user_id: 150, device_type: "laptop", os: "iOS", device_model: "MacBook Pro", last_updated: new Date("2022-09-06T04:09:13Z") }, { id: 15, user_id: 132, device_type: "desktop", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2023-11-06T10:45:53Z") }, { id: 16, user_id: 51, device_type: "smartphone", os: "Windows", device_model: "Lenovo ThinkPad", last_updated: new Date("2023-01-13T00:19:20Z") }, { id: 17, user_id: 79, device_type: "laptop", os: "macOS", device_model: "Dell XPS 13", last_updated: new Date("2020-03-15T10:54:22Z") }, { id: 18, user_id: 103, device_type: "laptop", os: "Windows", device_model: "iPhone 13", last_updated: new Date("2020-11-30T07:02:12Z") }, { id: 19, user_id: 106, device_type: "tablet", os: "iOS", device_model: "iPad Air", last_updated: new Date("2022-12-10T11:33:21Z") }, { id: 20, user_id: 5, device_type: "desktop", os: "Android", device_model: "iPad Air", last_updated: new Date("2021-09-17T12:52:24Z") }, { id: 21, user_id: 60, device_type: "desktop", os: "Linux", device_model: "Galaxy S21", last_updated: new Date("2021-03-10T02:45:33Z") }, { id: 22, user_id: 180, device_type: "laptop", os: "macOS", device_model: "Pixel 6", last_updated: new Date("2023-03-11T17:47:56Z") }, { id: 23, user_id: 73, device_type: "laptop", os: "Windows", device_model: "Asus ZenBook", last_updated: new Date("2022-07-29T21:53:29Z") }, { id: 24, user_id: 57, device_type: "laptop", os: "iOS", device_model: "Lenovo ThinkPad", last_updated: new Date("2021-02-23T20:52:59Z") }, { id: 25, user_id: 145, device_type: "laptop", os: "macOS", device_model: "OnePlus 9", last_updated: new Date("2023-06-16T15:49:27Z") }, { id: 26, user_id: 76, device_type: "smartphone", os: "iOS", device_model: "Pixel 6", last_updated: new Date("2022-06-29T16:48:16Z") }, { id: 27, user_id: 87, device_type: "smartphone", os: "iOS", device_model: "Galaxy S21", last_updated: new Date("2022-07-04T11:26:32Z") }, { id: 28, user_id: 107, device_type: "desktop", os: "Android", device_model: "Galaxy S21", last_updated: new Date("2020-05-09T09:56:07Z") }, { id: 29, user_id: 42, device_type: "desktop", os: "Linux", device_model: "iPhone 13", last_updated: new Date("2021-08-23T13:57:03Z") }, { id: 30, user_id: 77, device_type: "laptop", os: "iOS", device_model: "Galaxy S21", last_updated: new Date("2021-02-18T19:56:46Z") }, { id: 31, user_id: 156, device_type: "laptop", os: "Windows", device_model: "MacBook Pro", last_updated: new Date("2023-11-10T12:04:41Z") }, { id: 32, user_id: 29, device_type: "smartphone", os: null, device_model: "Pixel 6", last_updated: new Date("2021-07-08T16:34:09Z") }, { id: 33, user_id: 147, device_type: "tablet", os: "iOS", device_model: "Galaxy S21", last_updated: new Date("2022-09-04T02:46:35Z") }, { id: 34, user_id: 198, device_type: "tablet", os: "Android", device_model: "Pixel 6", last_updated: new Date("2022-02-12T03:33:19Z") }, { id: 35, user_id: 19, device_type: "tablet", os: "iOS", device_model: "MacBook Pro", last_updated: new Date("2022-08-28T20:43:27Z") }, { id: 36, user_id: 195, device_type: "laptop", os: "Android", device_model: "Galaxy S21", last_updated: new Date("2020-01-29T19:02:49Z") }, { id: 37, user_id: 79, device_type: "smartphone", os: "Windows", device_model: "MacBook Pro", last_updated: new Date("2020-06-20T13:19:02Z") }, { id: 38, user_id: 135, device_type: "tablet", os: "Android", device_model: "Galaxy S21", last_updated: new Date("2023-11-25T07:49:41Z") }, { id: 39, user_id: 27, device_type: "smartphone", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2022-07-11T07:55:07Z") }, { id: 40, user_id: 189, device_type: "laptop", os: null, device_model: "Dell XPS 13", last_updated: new Date("2023-08-22T23:31:57Z") }, { id: 41, user_id: 99, device_type: "tablet", os: null, device_model: "Galaxy S21", last_updated: new Date("2022-04-29T07:38:50Z") }, { id: 42, user_id: 182, device_type: "smartphone", os: "Android", device_model: "Galaxy S21", last_updated: new Date("2020-12-27T05:41:05Z") }, { id: 43, user_id: 176, device_type: "laptop", os: "Windows", device_model: "Samsung Galaxy Tab", last_updated: new Date("2020-03-12T03:43:41Z") }, { id: 44, user_id: 14, device_type: "tablet", os: "iOS", device_model: "Galaxy S21", last_updated: new Date("2021-05-22T16:30:38Z") }, { id: 45, user_id: 52, device_type: "smartphone", os: "Windows", device_model: "Asus ZenBook", last_updated: new Date("2023-03-26T20:58:20Z") }, { id: 46, user_id: 59, device_type: "laptop", os: "Android", device_model: "iPhone 13", last_updated: new Date("2021-02-01T19:20:39Z") }, { id: 47, user_id: 45, device_type: "smartphone", os: "iOS", device_model: "iPad Air", last_updated: new Date("2021-01-28T02:09:51Z") }, { id: 48, user_id: 188, device_type: "desktop", os: "Windows", device_model: "Surface Pro", last_updated: new Date("2021-03-02T18:48:42Z") }, { id: 49, user_id: 36, device_type: "tablet", os: "iOS", device_model: "Galaxy S21", last_updated: new Date("2022-09-22T05:25:09Z") }, { id: 50, user_id: 170, device_type: "laptop", os: "macOS", device_model: "Galaxy S21", last_updated: new Date("2021-02-02T16:34:19Z") }, { id: 51, user_id: 67, device_type: "laptop", os: "macOS", device_model: "Samsung Galaxy Tab", last_updated: new Date("2021-09-14T05:28:47Z") }, { id: 52, user_id: 154, device_type: "smartphone", os: "macOS", device_model: "MacBook Pro", last_updated: new Date("2022-06-06T09:36:11Z") }, { id: 53, user_id: 65, device_type: "tablet", os: "Android", device_model: "MacBook Pro", last_updated: new Date("2020-09-24T15:22:25Z") }, { id: 54, user_id: 7, device_type: "tablet", os: "Android", device_model: "Surface Pro", last_updated: new Date("2022-01-30T09:25:00Z") }, { id: 55, user_id: 35, device_type: "laptop", os: "Linux", device_model: "Galaxy S21", last_updated: new Date("2023-05-12T23:11:51Z") }, { id: 56, user_id: 156, device_type: "smartphone", os: "Android", device_model: "iPhone 13", last_updated: new Date("2021-09-06T01:14:00Z") }, { id: 57, user_id: 2, device_type: "smartphone", os: "iOS", device_model: "Galaxy S21", last_updated: new Date("2020-12-01T07:50:04Z") }, { id: 58, user_id: 154, device_type: "tablet", os: "Android", device_model: "Asus ZenBook", last_updated: new Date("2021-09-25T19:58:45Z") }, { id: 59, user_id: 142, device_type: "laptop", os: "Android", device_model: "Pixel 6", last_updated: new Date("2022-01-04T18:42:14Z") }, { id: 60, user_id: 85, device_type: "laptop", os: "Android", device_model: "Dell XPS 13", last_updated: new Date("2020-09-07T18:21:16Z") }, { id: 61, user_id: 87, device_type: "tablet", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2020-10-15T19:51:46Z") }, { id: 62, user_id: 141, device_type: "laptop", os: "iOS", device_model: "iPhone 13", last_updated: new Date("2021-08-09T15:10:24Z") }, { id: 63, user_id: 143, device_type: "laptop", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2020-05-17T02:32:10Z") }, { id: 64, user_id: 165, device_type: "laptop", os: "macOS", device_model: "Galaxy S21", last_updated: new Date("2022-09-10T21:06:11Z") }, { id: 65, user_id: 64, device_type: "laptop", os: "macOS", device_model: "MacBook Pro", last_updated: new Date("2020-10-26T10:53:42Z") }, { id: 66, user_id: 156, device_type: "laptop", os: "Linux", device_model: "Galaxy S21", last_updated: new Date("2020-12-04T22:11:25Z") }, { id: 67, user_id: 106, device_type: "desktop", os: "Android", device_model: "iPhone 13", last_updated: new Date("2023-11-27T08:06:16Z") }, { id: 68, user_id: 16, device_type: "tablet", os: "Windows", device_model: "MacBook Pro", last_updated: new Date("2021-06-20T14:03:07Z") }, { id: 69, user_id: 166, device_type: "tablet", os: "iOS", device_model: "MacBook Pro", last_updated: new Date("2022-08-23T01:16:18Z") }, { id: 70, user_id: 121, device_type: "laptop", os: "Android", device_model: "Surface Pro", last_updated: new Date("2022-07-16T19:30:41Z") }, { id: 71, user_id: 53, device_type: "tablet", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2022-10-31T06:16:20Z") }, { id: 72, user_id: 72, device_type: "laptop", os: "iOS", device_model: "Galaxy S21", last_updated: new Date("2023-02-02T13:44:51Z") }, { id: 73, user_id: 113, device_type: "laptop", os: "iOS", device_model: "Surface Pro", last_updated: new Date("2023-11-04T01:45:42Z") }, { id: 74, user_id: 123, device_type: "tablet", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2022-11-18T18:04:36Z") }, { id: 75, user_id: 165, device_type: "desktop", os: "iOS", device_model: "iPhone 13", last_updated: new Date("2023-08-21T00:48:12Z") }, { id: 76, user_id: 114, device_type: "desktop", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2020-08-11T11:30:17Z") }, { id: 77, user_id: 109, device_type: "laptop", os: "Linux", device_model: "Galaxy S21", last_updated: new Date("2020-04-30T17:27:35Z") }, { id: 78, user_id: 134, device_type: "laptop", os: "Linux", device_model: "Galaxy S21", last_updated: new Date("2022-10-10T00:09:47Z") }, { id: 79, user_id: 183, device_type: "laptop", os: "Android", device_model: "Dell XPS 13", last_updated: new Date("2021-06-09T19:26:58Z") }, { id: 80, user_id: 191, device_type: "tablet", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2022-12-17T15:08:22Z") }, { id: 81, user_id: 91, device_type: "laptop", os: "Android", device_model: "OnePlus 9", last_updated: new Date("2021-04-01T16:23:17Z") }, { id: 82, user_id: 23, device_type: "laptop", os: "Windows", device_model: "iPhone 13", last_updated: new Date("2022-09-21T15:26:47Z") }, { id: 83, user_id: 104, device_type: "tablet", os: "Android", device_model: "Surface Pro", last_updated: new Date("2023-10-15T03:42:11Z") }, { id: 84, user_id: 161, device_type: "laptop", os: "iOS", device_model: "HP Spectre", last_updated: new Date("2023-01-31T10:19:59Z") }, { id: 85, user_id: 41, device_type: "laptop", os: "Windows", device_model: "Lenovo ThinkPad", last_updated: new Date("2023-10-06T02:43:09Z") }, { id: 86, user_id: 73, device_type: "laptop", os: "macOS", device_model: "Galaxy S21", last_updated: new Date("2022-01-04T06:32:21Z") }, { id: 87, user_id: 200, device_type: "tablet", os: "Android", device_model: "OnePlus 9", last_updated: new Date("2020-01-16T07:52:01Z") }, { id: 88, user_id: 89, device_type: "laptop", os: "Android", device_model: "Pixel 6", last_updated: new Date("2020-10-05T10:16:29Z") }, { id: 89, user_id: 138, device_type: "laptop", os: "Windows", device_model: "Samsung Galaxy Tab", last_updated: new Date("2021-12-20T01:34:33Z") }, { id: 90, user_id: 192, device_type: "smartphone", os: null, device_model: "OnePlus 9", last_updated: new Date("2020-07-02T00:58:03Z") }, { id: 91, user_id: 173, device_type: "smartphone", os: "Windows", device_model: "iPhone 13", last_updated: new Date("2020-02-27T10:39:50Z") }, { id: 92, user_id: 141, device_type: "laptop", os: null, device_model: "MacBook Pro", last_updated: new Date("2023-05-12T00:34:21Z") }, { id: 93, user_id: 104, device_type: "smartphone", os: "Windows", device_model: "Pixel 6", last_updated: new Date("2021-11-02T08:09:01Z") }, { id: 94, user_id: 117, device_type: "laptop", os: "Android", device_model: "iPhone 13", last_updated: new Date("2022-05-14T07:44:12Z") }, { id: 95, user_id: 146, device_type: "laptop", os: "Android", device_model: "Dell XPS 13", last_updated: new Date("2023-07-06T21:49:36Z") }, { id: 96, user_id: 15, device_type: "laptop", os: "Android", device_model: "iPad Air", last_updated: new Date("2023-11-18T21:06:44Z") }, { id: 97, user_id: 99, device_type: "tablet", os: "Android", device_model: "iPhone 13", last_updated: new Date("2023-04-08T18:50:54Z") }, { id: 98, user_id: 182, device_type: "laptop", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2020-12-05T15:23:17Z") }, { id: 99, user_id: 184, device_type: "laptop", os: "Windows", device_model: "Surface Pro", last_updated: new Date("2023-05-01T23:28:44Z") }, { id: 100, user_id: 33, device_type: "smartphone", os: "Android", device_model: "Asus ZenBook", last_updated: new Date("2023-03-30T17:54:43Z") }, { id: 101, user_id: 91, device_type: "desktop", os: "macOS", device_model: "Pixel 6", last_updated: new Date("2021-09-23T08:28:52Z") }, { id: 102, user_id: 138, device_type: "desktop", os: "macOS", device_model: "Dell XPS 13", last_updated: new Date("2021-11-28T05:16:29Z") }, { id: 103, user_id: 94, device_type: "smartphone", os: "macOS", device_model: "Galaxy S21", last_updated: new Date("2020-04-21T00:56:55Z") }, { id: 104, user_id: 57, device_type: "laptop", os: "Android", device_model: "OnePlus 9", last_updated: new Date("2022-03-23T07:18:52Z") }, { id: 105, user_id: 106, device_type: "smartphone", os: "macOS", device_model: "Galaxy S21", last_updated: new Date("2022-05-15T10:58:11Z") }, { id: 106, user_id: 144, device_type: "tablet", os: "Android", device_model: "Lenovo ThinkPad", last_updated: new Date("2021-10-13T22:02:37Z") }, { id: 107, user_id: 35, device_type: "laptop", os: null, device_model: "Pixel 6", last_updated: new Date("2021-12-14T14:23:28Z") }, { id: 108, user_id: 160, device_type: "tablet", os: "macOS", device_model: "Surface Pro", last_updated: new Date("2020-09-13T06:05:46Z") }, { id: 109, user_id: 92, device_type: "laptop", os: null, device_model: "Galaxy S21", last_updated: new Date("2022-06-02T22:55:53Z") }, { id: 110, user_id: 49, device_type: "tablet", os: "Android", device_model: "Dell XPS 13", last_updated: new Date("2020-12-20T09:22:08Z") }, { id: 111, user_id: 85, device_type: "laptop", os: "iOS", device_model: "Galaxy S21", last_updated: new Date("2022-01-20T10:55:12Z") }, { id: 112, user_id: 191, device_type: "laptop", os: "Android", device_model: "iPhone 13", last_updated: new Date("2021-03-03T11:36:44Z") }, { id: 113, user_id: 96, device_type: "desktop", os: "Windows", device_model: "iPhone 13", last_updated: new Date("2023-01-27T11:00:04Z") }, { id: 114, user_id: 187, device_type: "laptop", os: "macOS", device_model: "Galaxy S21", last_updated: new Date("2020-08-06T22:17:32Z") }, { id: 115, user_id: 60, device_type: "smartphone", os: "Android", device_model: "HP Spectre", last_updated: new Date("2020-04-12T00:58:16Z") }, { id: 116, user_id: 72, device_type: "laptop", os: "Linux", device_model: "Galaxy S21", last_updated: new Date("2023-10-31T06:47:10Z") }, { id: 117, user_id: 157, device_type: "laptop", os: "Linux", device_model: "MacBook Pro", last_updated: new Date("2022-03-07T07:49:43Z") }, { id: 118, user_id: 58, device_type: "laptop", os: "Android", device_model: "Surface Pro", last_updated: new Date("2023-08-22T01:23:44Z") }, { id: 119, user_id: 182, device_type: "smartphone", os: "Android", device_model: "iPhone 13", last_updated: new Date("2022-04-01T17:28:32Z") }, { id: 120, user_id: 157, device_type: "laptop", os: "Android", device_model: "iPhone 13", last_updated: new Date("2020-10-02T21:28:03Z") }, { id: 121, user_id: 88, device_type: "laptop", os: "iOS", device_model: "iPhone 13", last_updated: new Date("2023-04-23T06:07:27Z") }, { id: 122, user_id: 94, device_type: "laptop", os: "macOS", device_model: "iPhone 13", last_updated: new Date("2023-05-06T06:36:45Z") }, { id: 123, user_id: 35, device_type: "laptop", os: "Windows", device_model: "Dell XPS 13", last_updated: new Date("2022-09-01T07:37:35Z") }, { id: 124, user_id: 123, device_type: "laptop", os: null, device_model: "Pixel 6", last_updated: new Date("2023-10-24T20:11:21Z") }, { id: 125, user_id: 129, device_type: "laptop", os: "Windows", device_model: "iPhone 13", last_updated: new Date("2021-06-09T00:38:02Z") }, { id: 126, user_id: 14, device_type: "tablet", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2022-05-21T01:43:53Z") }, { id: 127, user_id: 102, device_type: "laptop", os: "Windows", device_model: "OnePlus 9", last_updated: new Date("2020-09-19T04:11:19Z") }, { id: 128, user_id: 42, device_type: "tablet", os: "Windows", device_model: "HP Spectre", last_updated: new Date("2021-11-05T07:15:58Z") }, { id: 129, user_id: 82, device_type: "tablet", os: "macOS", device_model: "Lenovo ThinkPad", last_updated: new Date("2022-12-22T08:48:43Z") }, { id: 130, user_id: 147, device_type: "tablet", os: "macOS", device_model: "MacBook Pro", last_updated: new Date("2020-07-14T04:47:03Z") }, { id: 131, user_id: 179, device_type: "laptop", os: null, device_model: "Galaxy S21", last_updated: new Date("2022-12-26T01:01:07Z") }, { id: 132, user_id: 102, device_type: "tablet", os: "iOS", device_model: "MacBook Pro", last_updated: new Date("2022-02-22T09:53:30Z") }, { id: 133, user_id: 136, device_type: "smartphone", os: "Linux", device_model: "Dell XPS 13", last_updated: new Date("2023-08-07T02:44:38Z") }, { id: 134, user_id: 25, device_type: "desktop", os: "iOS", device_model: "MacBook Pro", last_updated: new Date("2022-11-16T10:13:47Z") }, { id: 135, user_id: 107, device_type: "laptop", os: "Android", device_model: "Galaxy S21", last_updated: new Date("2020-03-17T09:34:28Z") }, { id: 136, user_id: 43, device_type: "laptop", os: "iOS", device_model: "Galaxy S21", last_updated: new Date("2022-02-23T10:07:27Z") }, { id: 137, user_id: 95, device_type: "laptop", os: "macOS", device_model: "iPhone 13", last_updated: new Date("2021-05-05T05:45:21Z") }, { id: 138, user_id: 73, device_type: "laptop", os: "Android", device_model: "iPhone 13", last_updated: new Date("2023-05-19T10:52:31Z") }, { id: 139, user_id: 47, device_type: "laptop", os: "iOS", device_model: "MacBook Pro", last_updated: new Date("2020-12-02T11:34:32Z") }, { id: 140, user_id: 14, device_type: "tablet", os: "Linux", device_model: "OnePlus 9", last_updated: new Date("2023-07-11T03:36:20Z") }, { id: 141, user_id: 165, device_type: "laptop", os: "iOS", device_model: "Surface Pro", last_updated: new Date("2021-09-21T11:35:29Z") }, { id: 142, user_id: 65, device_type: "tablet", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2023-05-13T13:12:47Z") }, { id: 143, user_id: 179, device_type: "laptop", os: null, device_model: "HP Spectre", last_updated: new Date("2021-08-11T20:32:21Z") }, { id: 144, user_id: 135, device_type: "desktop", os: "iOS", device_model: "Surface Pro", last_updated: new Date("2022-06-09T16:15:51Z") }, { id: 145, user_id: 128, device_type: "desktop", os: "macOS", device_model: "iPhone 13", last_updated: new Date("2021-01-31T10:54:05Z") }, { id: 146, user_id: 18, device_type: "desktop", os: "Android", device_model: "iPhone 13", last_updated: new Date("2021-01-23T23:17:16Z") }, { id: 147, user_id: 91, device_type: "tablet", os: "Windows", device_model: "Galaxy S21", last_updated: new Date("2021-11-25T21:56:28Z") }, { id: 148, user_id: 102, device_type: "tablet", os: "iOS", device_model: "iPhone 13", last_updated: new Date("2022-04-04T19:16:11Z") }, { id: 149, user_id: 73, device_type: "smartphone", os: "Windows", device_model: "Dell XPS 13", last_updated: new Date("2021-01-03T09:31:47Z") }, { id: 150, user_id: 191, device_type: "smartphone", os: "Windows", device_model: "Dell XPS 13", last_updated: new Date("2022-04-20T19:43:27Z") }, ], }); await prisma.payments.createMany({ data: [ { id: 1, user_id: 69, amount: "22.69", payment_date: new Date("2023-12-06T06:31:08Z"), payment_method: "paypal", currency: "GBP" }, { id: 2, user_id: 154, amount: "238.87", payment_date: new Date("2023-07-21T10:51:50Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 3, user_id: 108, amount: "175.95", payment_date: new Date("2021-01-26T22:34:52Z"), payment_method: "paypal", currency: "GBP" }, { id: 4, user_id: 70, amount: "426.95", payment_date: new Date("2023-02-21T03:31:12Z"), payment_method: "credit_card", currency: "USD" }, { id: 5, user_id: 42, amount: "97.11", payment_date: new Date("2021-02-20T20:14:36Z"), payment_method: "paypal", currency: "USD" }, { id: 6, user_id: 9, amount: "35.36", payment_date: new Date("2023-12-05T01:46:55Z"), payment_method: "credit_card", currency: "USD" }, { id: 7, user_id: 22, amount: "25.46", payment_date: new Date("2021-04-01T15:38:21Z"), payment_method: "paypal", currency: "USD" }, { id: 8, user_id: 153, amount: "205.59", payment_date: new Date("2020-05-21T22:54:11Z"), payment_method: "paypal", currency: "USD" }, { id: 9, user_id: 186, amount: "5.05", payment_date: new Date("2022-08-20T23:44:12Z"), payment_method: "paypal", currency: "USD" }, { id: 10, user_id: 126, amount: "61.78", payment_date: new Date("2022-04-18T13:01:29Z"), payment_method: "paypal", currency: "EUR" }, { id: 11, user_id: 132, amount: "12.53", payment_date: new Date("2023-04-29T06:48:08Z"), payment_method: "paypal", currency: "USD" }, { id: 12, user_id: 37, amount: "158.80", payment_date: new Date("2023-03-05T09:22:51Z"), payment_method: "credit_card", currency: "EUR" }, { id: 13, user_id: 104, amount: "485.34", payment_date: new Date("2022-03-25T10:11:18Z"), payment_method: "paypal", currency: "USD" }, { id: 14, user_id: 155, amount: "203.97", payment_date: new Date("2020-11-29T05:19:31Z"), payment_method: "credit_card", currency: "EUR" }, { id: 15, user_id: 121, amount: "30.54", payment_date: new Date("2022-02-09T10:22:34Z"), payment_method: "paypal", currency: "USD" }, { id: 16, user_id: 23, amount: "211.57", payment_date: new Date("2023-12-09T01:56:07Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 17, user_id: 101, amount: "144.10", payment_date: new Date("2022-11-16T22:43:14Z"), payment_method: "credit_card", currency: "USD" }, { id: 18, user_id: 73, amount: "172.51", payment_date: new Date("2021-04-24T17:06:46Z"), payment_method: "paypal", currency: "USD" }, { id: 19, user_id: 199, amount: "303.95", payment_date: new Date("2022-02-13T19:17:34Z"), payment_method: "credit_card", currency: "EUR" }, { id: 20, user_id: 168, amount: "205.78", payment_date: new Date("2022-08-04T08:31:46Z"), payment_method: "paypal", currency: "USD" }, { id: 21, user_id: 137, amount: "321.41", payment_date: new Date("2021-08-01T06:21:54Z"), payment_method: "credit_card", currency: "USD" }, { id: 22, user_id: 13, amount: "105.94", payment_date: new Date("2020-02-12T01:05:24Z"), payment_method: "bank_transfer", currency: "GBP" }, { id: 23, user_id: 8, amount: "19.28", payment_date: new Date("2022-04-26T15:01:09Z"), payment_method: "credit_card", currency: "USD" }, { id: 24, user_id: 34, amount: "190.84", payment_date: new Date("2023-09-20T02:54:27Z"), payment_method: "credit_card", currency: "USD" }, { id: 25, user_id: 117, amount: "186.72", payment_date: new Date("2023-05-17T08:29:18Z"), payment_method: "credit_card", currency: "GBP" }, { id: 26, user_id: 160, amount: "226.06", payment_date: new Date("2022-02-05T00:51:17Z"), payment_method: "paypal", currency: "USD" }, { id: 27, user_id: 134, amount: "466.12", payment_date: new Date("2023-11-21T14:04:46Z"), payment_method: "credit_card", currency: "USD" }, { id: 28, user_id: 198, amount: "15.31", payment_date: new Date("2022-10-20T09:10:55Z"), payment_method: "credit_card", currency: "USD" }, { id: 29, user_id: 2, amount: "120.28", payment_date: new Date("2023-11-28T03:22:53Z"), payment_method: "credit_card", currency: "EUR" }, { id: 30, user_id: 181, amount: "27.71", payment_date: new Date("2023-05-02T02:50:18Z"), payment_method: "credit_card", currency: "USD" }, { id: 31, user_id: 17, amount: "5.26", payment_date: new Date("2023-09-22T09:40:12Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 32, user_id: 161, amount: "5.05", payment_date: new Date("2022-10-06T14:46:55Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 33, user_id: 74, amount: "367.29", payment_date: new Date("2023-06-30T14:50:07Z"), payment_method: "credit_card", currency: "EUR" }, { id: 34, user_id: 97, amount: "48.72", payment_date: new Date("2021-05-15T20:02:43Z"), payment_method: "credit_card", currency: "USD" }, { id: 35, user_id: 103, amount: "257.20", payment_date: new Date("2020-09-30T15:17:08Z"), payment_method: "credit_card", currency: "USD" }, { id: 36, user_id: 105, amount: "157.23", payment_date: new Date("2023-05-19T12:26:05Z"), payment_method: "paypal", currency: "USD" }, { id: 37, user_id: 118, amount: "34.51", payment_date: new Date("2021-08-02T03:44:34Z"), payment_method: "credit_card", currency: "USD" }, { id: 38, user_id: 136, amount: "102.03", payment_date: new Date("2022-01-06T10:58:02Z"), payment_method: "credit_card", currency: "USD" }, { id: 39, user_id: 32, amount: "246.43", payment_date: new Date("2022-04-06T16:58:21Z"), payment_method: "credit_card", currency: "EUR" }, { id: 40, user_id: 113, amount: "21.15", payment_date: new Date("2021-04-10T03:36:06Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 41, user_id: 112, amount: "8.87", payment_date: new Date("2023-04-17T11:00:46Z"), payment_method: "paypal", currency: "EUR" }, { id: 42, user_id: 76, amount: "195.37", payment_date: new Date("2022-05-17T11:20:24Z"), payment_method: "credit_card", currency: "USD" }, { id: 43, user_id: 155, amount: "170.72", payment_date: new Date("2023-07-29T03:14:55Z"), payment_method: "credit_card", currency: "USD" }, { id: 44, user_id: 25, amount: "262.24", payment_date: new Date("2022-05-19T01:26:36Z"), payment_method: "bank_transfer", currency: "EUR" }, { id: 45, user_id: 148, amount: "100.44", payment_date: new Date("2023-02-03T05:25:54Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 46, user_id: 112, amount: "34.25", payment_date: new Date("2023-01-07T01:32:04Z"), payment_method: "credit_card", currency: "USD" }, { id: 47, user_id: 51, amount: "24.19", payment_date: new Date("2023-10-10T02:16:20Z"), payment_method: "bank_transfer", currency: "GBP" }, { id: 48, user_id: 107, amount: "287.06", payment_date: new Date("2023-04-02T02:09:08Z"), payment_method: "credit_card", currency: "USD" }, { id: 49, user_id: 62, amount: "388.04", payment_date: new Date("2022-12-17T06:58:48Z"), payment_method: "credit_card", currency: "USD" }, { id: 50, user_id: 117, amount: "28.79", payment_date: new Date("2023-02-07T04:39:35Z"), payment_method: "credit_card", currency: "USD" }, { id: 51, user_id: 81, amount: "427.90", payment_date: new Date("2020-10-26T18:44:51Z"), payment_method: "paypal", currency: "USD" }, { id: 52, user_id: 176, amount: "451.54", payment_date: new Date("2021-02-08T12:30:30Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 53, user_id: 161, amount: "232.39", payment_date: new Date("2022-05-14T00:46:10Z"), payment_method: "credit_card", currency: "EUR" }, { id: 54, user_id: 74, amount: "13.16", payment_date: new Date("2021-04-23T06:36:27Z"), payment_method: "credit_card", currency: "USD" }, { id: 55, user_id: 173, amount: "34.09", payment_date: new Date("2020-06-24T05:00:16Z"), payment_method: "credit_card", currency: "USD" }, { id: 56, user_id: 146, amount: "157.19", payment_date: new Date("2023-12-21T21:54:41Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 57, user_id: 103, amount: "120.70", payment_date: new Date("2023-10-24T15:27:58Z"), payment_method: "paypal", currency: "USD" }, { id: 58, user_id: 120, amount: "31.69", payment_date: new Date("2020-02-14T06:33:45Z"), payment_method: "credit_card", currency: "EUR" }, { id: 59, user_id: 189, amount: "305.44", payment_date: new Date("2021-11-25T04:27:23Z"), payment_method: "credit_card", currency: "EUR" }, { id: 60, user_id: 83, amount: "160.78", payment_date: new Date("2020-07-14T15:57:26Z"), payment_method: "credit_card", currency: "USD" }, { id: 61, user_id: 174, amount: "13.76", payment_date: new Date("2022-03-24T01:27:54Z"), payment_method: "paypal", currency: "EUR" }, { id: 62, user_id: 9, amount: "248.34", payment_date: new Date("2023-04-15T05:18:33Z"), payment_method: "credit_card", currency: "GBP" }, { id: 63, user_id: 34, amount: "436.95", payment_date: new Date("2021-09-24T11:24:45Z"), payment_method: "credit_card", currency: "EUR" }, { id: 64, user_id: 19, amount: "380.77", payment_date: new Date("2022-09-09T19:38:34Z"), payment_method: "paypal", currency: "USD" }, { id: 65, user_id: 97, amount: "17.12", payment_date: new Date("2020-12-06T12:19:29Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 66, user_id: 169, amount: "408.67", payment_date: new Date("2023-12-24T14:42:23Z"), payment_method: "credit_card", currency: "USD" }, { id: 67, user_id: 150, amount: "213.59", payment_date: new Date("2021-02-17T02:11:55Z"), payment_method: "paypal", currency: "USD" }, { id: 68, user_id: 61, amount: "19.13", payment_date: new Date("2022-02-22T14:47:41Z"), payment_method: "paypal", currency: "USD" }, { id: 69, user_id: 104, amount: "234.03", payment_date: new Date("2023-04-27T14:45:34Z"), payment_method: "bank_transfer", currency: "GBP" }, { id: 70, user_id: 195, amount: "414.89", payment_date: new Date("2023-03-05T12:04:52Z"), payment_method: "paypal", currency: "EUR" }, { id: 71, user_id: 120, amount: "5.09", payment_date: new Date("2023-02-18T03:54:29Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 72, user_id: 14, amount: "62.59", payment_date: new Date("2021-04-23T23:33:31Z"), payment_method: "paypal", currency: "USD" }, { id: 73, user_id: 52, amount: "34.80", payment_date: new Date("2023-12-30T23:39:16Z"), payment_method: "credit_card", currency: "USD" }, { id: 74, user_id: 101, amount: "167.59", payment_date: new Date("2023-07-07T22:10:21Z"), payment_method: "bank_transfer", currency: "EUR" }, { id: 75, user_id: 176, amount: "52.19", payment_date: new Date("2020-02-05T19:16:36Z"), payment_method: "credit_card", currency: "USD" }, { id: 76, user_id: 151, amount: "199.57", payment_date: new Date("2023-11-10T04:27:34Z"), payment_method: "paypal", currency: "USD" }, { id: 77, user_id: 17, amount: "5.13", payment_date: new Date("2021-07-18T05:27:22Z"), payment_method: "bank_transfer", currency: "EUR" }, { id: 78, user_id: 7, amount: "265.08", payment_date: new Date("2023-10-18T21:07:39Z"), payment_method: "credit_card", currency: "USD" }, { id: 79, user_id: 92, amount: "404.09", payment_date: new Date("2020-01-23T08:00:39Z"), payment_method: "credit_card", currency: "USD" }, { id: 80, user_id: 44, amount: "183.94", payment_date: new Date("2022-10-01T13:56:21Z"), payment_method: "credit_card", currency: "EUR" }, { id: 81, user_id: 62, amount: "82.09", payment_date: new Date("2023-09-16T12:16:56Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 82, user_id: 70, amount: "88.78", payment_date: new Date("2020-02-28T12:23:02Z"), payment_method: "paypal", currency: "USD" }, { id: 83, user_id: 103, amount: "228.08", payment_date: new Date("2023-09-23T01:24:48Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 84, user_id: 81, amount: "96.29", payment_date: new Date("2021-10-12T18:45:16Z"), payment_method: "paypal", currency: "USD" }, { id: 85, user_id: 52, amount: "76.91", payment_date: new Date("2022-08-03T07:03:11Z"), payment_method: "paypal", currency: "USD" }, { id: 86, user_id: 111, amount: "12.02", payment_date: new Date("2023-02-28T04:17:16Z"), payment_method: "credit_card", currency: "USD" }, { id: 87, user_id: 5, amount: "18.75", payment_date: new Date("2022-06-09T22:12:39Z"), payment_method: "credit_card", currency: "GBP" }, { id: 88, user_id: 188, amount: "38.35", payment_date: new Date("2022-11-27T15:51:54Z"), payment_method: "credit_card", currency: "GBP" }, { id: 89, user_id: 194, amount: "134.21", payment_date: new Date("2021-04-24T18:47:46Z"), payment_method: "paypal", currency: "EUR" }, { id: 90, user_id: 148, amount: "216.00", payment_date: new Date("2023-10-06T16:14:10Z"), payment_method: "credit_card", currency: "USD" }, { id: 91, user_id: 54, amount: "32.10", payment_date: new Date("2022-10-28T07:53:07Z"), payment_method: "paypal", currency: "EUR" }, { id: 92, user_id: 39, amount: "326.58", payment_date: new Date("2022-10-28T02:00:35Z"), payment_method: "credit_card", currency: "USD" }, { id: 93, user_id: 94, amount: "469.29", payment_date: new Date("2023-12-27T07:16:54Z"), payment_method: "credit_card", currency: "USD" }, { id: 94, user_id: 26, amount: "274.71", payment_date: new Date("2023-09-18T21:12:16Z"), payment_method: "credit_card", currency: "USD" }, { id: 95, user_id: 120, amount: "108.67", payment_date: new Date("2023-11-14T20:05:20Z"), payment_method: "bank_transfer", currency: "EUR" }, { id: 96, user_id: 27, amount: "198.30", payment_date: new Date("2022-06-18T07:22:47Z"), payment_method: "paypal", currency: "USD" }, { id: 97, user_id: 148, amount: "132.14", payment_date: new Date("2020-05-21T09:52:39Z"), payment_method: "bank_transfer", currency: "USD" }, { id: 98, user_id: 113, amount: "8.08", payment_date: new Date("2023-01-25T05:27:58Z"), payment_method: "credit_card", currency: "USD" }, { id: 99, user_id: 175, amount: "5.04", payment_date: new Date("2021-07-05T18:25:23Z"), payment_method: "paypal", currency: "USD" }, { id: 100, user_id: 23, amount: "264.59", payment_date: new Date("2022-01-07T13:13:51Z"), payment_method: "bank_transfer", currency: "USD" }, ], }); await prisma.support_tickets.createMany({ data: [ { id: 1, user_id: 86, device_id: 50, issue_description: "A standard follow-up: the ticket was confirmed.", status: "closed", created_at: new Date("2021-09-22T01:02:03Z") }, { id: 2, user_id: 183, device_id: 132, issue_description: null, status: "in_progress", created_at: new Date("2022-02-25T13:24:11Z") }, { id: 3, user_id: 157, device_id: 132, issue_description: "Flagged as urgent. The team approved the refund.", status: "closed", created_at: new Date("2022-11-13T22:12:59Z") }, { id: 4, user_id: 48, device_id: 56, issue_description: "The claim was escalated following an automatic review.", status: "resolved", created_at: new Date("2020-03-12T17:06:02Z") }, { id: 5, user_id: 198, device_id: 52, issue_description: "The booking was processed following an automatic review.", status: "closed", created_at: new Date("2021-11-06T16:39:47Z") }, { id: 6, user_id: 183, device_id: 95, issue_description: "An urgent report was escalated the same day.", status: "closed", created_at: new Date("2020-08-12T07:18:36Z") }, { id: 7, user_id: 110, device_id: 7, issue_description: "The delivery was reopened following a late review.", status: "closed", created_at: new Date("2021-11-19T16:53:51Z") }, { id: 8, user_id: 155, device_id: 60, issue_description: "An urgent follow-up: the item was reviewed.", status: "resolved", created_at: new Date("2021-09-29T12:59:29Z") }, { id: 9, user_id: 152, device_id: 118, issue_description: "Support confirmed the details and the shipment was resolved.", status: "closed", created_at: new Date("2023-11-26T13:03:36Z") }, { id: 10, user_id: 179, device_id: 59, issue_description: null, status: "open", created_at: new Date("2023-08-25T21:09:37Z") }, { id: 11, user_id: 177, device_id: 40, issue_description: "Flagged as repeat. The reviewer completed the invoice.", status: "closed", created_at: new Date("2021-09-19T15:42:40Z") }, { id: 12, user_id: 15, device_id: 5, issue_description: null, status: "open", created_at: new Date("2021-07-23T06:49:46Z") }, { id: 13, user_id: 16, device_id: 55, issue_description: "The transfer was confirmed after a partial check.", status: "resolved", created_at: new Date("2023-04-13T21:36:18Z") }, { id: 14, user_id: 30, device_id: 85, issue_description: "Flagged as partial. The account owner resolved the document.", status: "closed", created_at: new Date("2022-12-18T21:55:27Z") }, { id: 15, user_id: 64, device_id: 5, issue_description: "The account owner confirmed the details and the appointment was confirmed.", status: "resolved", created_at: new Date("2022-12-19T20:16:45Z") }, { id: 16, user_id: 54, device_id: 106, issue_description: "The courier confirmed the details and the booking was updated.", status: "closed", created_at: new Date("2022-11-10T01:41:46Z") }, { id: 17, user_id: 101, device_id: 14, issue_description: null, status: "in_progress", created_at: new Date("2023-01-22T19:02:55Z") }, { id: 18, user_id: 80, device_id: 68, issue_description: "The customer confirmed the details and the session was completed.", status: "closed", created_at: new Date("2022-02-07T15:32:41Z") }, { id: 19, user_id: 81, device_id: 50, issue_description: "Support confirmed the details and the refund was confirmed.", status: "closed", created_at: new Date("2020-06-11T14:25:01Z") }, { id: 20, user_id: 97, device_id: 130, issue_description: null, status: "in_progress", created_at: new Date("2022-10-19T13:59:22Z") }, { id: 21, user_id: 45, device_id: 40, issue_description: "Flagged as routine. The supplier processed the claim.", status: "resolved", created_at: new Date("2022-06-06T14:47:14Z") }, { id: 22, user_id: 192, device_id: 45, issue_description: "An unusual follow-up: the transfer was reviewed.", status: "closed", created_at: new Date("2023-10-14T07:01:21Z") }, { id: 23, user_id: 140, device_id: 140, issue_description: "The customer asked for a change and the session was processed.", status: "closed", created_at: new Date("2021-06-30T13:10:35Z") }, { id: 24, user_id: 155, device_id: 110, issue_description: "A standard follow-up: the appointment was replaced.", status: "closed", created_at: new Date("2023-11-12T19:25:20Z") }, { id: 25, user_id: 132, device_id: 18, issue_description: "The appointment was updated following a minor review.", status: "closed", created_at: new Date("2023-04-17T19:27:24Z") }, { id: 26, user_id: 147, device_id: 141, issue_description: "An incomplete shipment was rejected the same day.", status: "closed", created_at: new Date("2023-11-17T13:18:49Z") }, { id: 27, user_id: 117, device_id: 23, issue_description: "The customer reported an automatic issue; the report was completed.", status: "closed", created_at: new Date("2022-04-04T18:05:30Z") }, { id: 28, user_id: 125, device_id: 6, issue_description: "The invoice was confirmed — routine case, no further action.", status: "closed", created_at: new Date("2020-07-06T12:37:49Z") }, { id: 29, user_id: 91, device_id: 149, issue_description: null, status: "in_progress", created_at: new Date("2020-10-14T21:28:40Z") }, { id: 30, user_id: 127, device_id: 149, issue_description: "An automatic report was confirmed the same day.", status: "closed", created_at: new Date("2020-03-09T20:49:18Z") }, { id: 31, user_id: 188, device_id: 68, issue_description: "An operator reported an automatic issue; the refund was closed.", status: "resolved", created_at: new Date("2021-04-15T12:32:45Z") }, { id: 32, user_id: 81, device_id: 18, issue_description: null, status: "in_progress", created_at: new Date("2023-07-19T17:16:48Z") }, { id: 33, user_id: 28, device_id: 30, issue_description: "Support asked for a change and the record was replaced.", status: "closed", created_at: new Date("2023-10-10T18:30:13Z") }, { id: 34, user_id: 126, device_id: 114, issue_description: "The document was approved after an incomplete check.", status: "closed", created_at: new Date("2021-05-24T14:36:46Z") }, { id: 35, user_id: 157, device_id: 148, issue_description: "Flagged as late. The customer approved the booking.", status: "closed", created_at: new Date("2023-12-05T01:14:07Z") }, { id: 36, user_id: 46, device_id: 52, issue_description: "The delivery was cancelled — late case, no further action.", status: "closed", created_at: new Date("2022-05-28T23:44:02Z") }, { id: 37, user_id: 74, device_id: 123, issue_description: "The supplier confirmed the details and the report was confirmed.", status: "closed", created_at: new Date("2022-09-05T19:37:16Z") }, { id: 38, user_id: 196, device_id: 84, issue_description: null, status: "in_progress", created_at: new Date("2022-03-23T14:00:11Z") }, { id: 39, user_id: 118, device_id: 80, issue_description: null, status: "open", created_at: new Date("2020-02-24T18:37:46Z") }, { id: 40, user_id: 149, device_id: 92, issue_description: "The reviewer confirmed the details and the item was completed.", status: "closed", created_at: new Date("2022-07-20T10:17:48Z") }, { id: 41, user_id: 87, device_id: 26, issue_description: "No response from the team, so the account was cancelled.", status: "closed", created_at: new Date("2022-05-14T16:05:08Z") }, { id: 42, user_id: 76, device_id: 133, issue_description: "Flagged as standard. Support rescheduled the payment.", status: "closed", created_at: new Date("2022-12-23T10:11:28Z") }, { id: 43, user_id: 132, device_id: 43, issue_description: "Support reported a manual issue; the delivery was rejected.", status: "closed", created_at: new Date("2020-05-07T05:56:40Z") }, { id: 44, user_id: 106, device_id: 107, issue_description: "The booking was rescheduled — minor case, no further action.", status: "closed", created_at: new Date("2022-10-19T18:52:20Z") }, { id: 45, user_id: 180, device_id: 59, issue_description: "Flagged as routine. The supplier reviewed the account.", status: "resolved", created_at: new Date("2020-02-25T15:53:53Z") }, { id: 46, user_id: 167, device_id: 48, issue_description: "The invoice was rescheduled — duplicate case, no further action.", status: "closed", created_at: new Date("2023-04-25T20:51:15Z") }, { id: 47, user_id: 98, device_id: 128, issue_description: "The refund was refunded after a standard check.", status: "closed", created_at: new Date("2020-01-17T19:37:21Z") }, { id: 48, user_id: 192, device_id: 33, issue_description: "No response from support, so the session was cancelled.", status: "closed", created_at: new Date("2021-10-21T09:22:48Z") }, { id: 49, user_id: 125, device_id: 18, issue_description: "The reviewer reported an automatic issue; the report was updated.", status: "resolved", created_at: new Date("2020-10-02T22:58:27Z") }, { id: 50, user_id: 72, device_id: 112, issue_description: "An operator asked for a change and the shipment was reopened.", status: "closed", created_at: new Date("2021-11-09T22:33:41Z") }, { id: 51, user_id: 14, device_id: 84, issue_description: "An automatic follow-up: the booking was replaced.", status: "closed", created_at: new Date("2022-03-14T11:43:35Z") }, { id: 52, user_id: 49, device_id: 101, issue_description: "The team reported a late issue; the request was rejected.", status: "closed", created_at: new Date("2023-07-12T16:41:04Z") }, { id: 53, user_id: 191, device_id: 111, issue_description: null, status: "in_progress", created_at: new Date("2023-12-04T03:20:24Z") }, { id: 54, user_id: 182, device_id: 18, issue_description: "Flagged as standard. The reviewer escalated the transfer.", status: "closed", created_at: new Date("2023-02-08T20:30:02Z") }, { id: 55, user_id: 163, device_id: 109, issue_description: "The order was updated following an automatic review.", status: "closed", created_at: new Date("2023-12-19T17:19:10Z") }, { id: 56, user_id: 81, device_id: 37, issue_description: "No response from the reviewer, so the order was escalated.", status: "closed", created_at: new Date("2023-03-15T20:57:45Z") }, { id: 57, user_id: 155, device_id: 124, issue_description: "The report was reopened — manual case, no further action.", status: "resolved", created_at: new Date("2023-11-15T23:21:54Z") }, { id: 58, user_id: 91, device_id: 70, issue_description: "A partial order was closed the same day.", status: "closed", created_at: new Date("2022-03-22T19:08:15Z") }, { id: 59, user_id: 88, device_id: 46, issue_description: "A late document was approved the same day.", status: "closed", created_at: new Date("2020-03-19T12:41:14Z") }, { id: 60, user_id: 166, device_id: 71, issue_description: "The account owner confirmed the details and the order was confirmed.", status: "closed", created_at: new Date("2023-05-24T19:49:36Z") }, { id: 61, user_id: 4, device_id: 140, issue_description: "Flagged as partial. Support completed the item.", status: "resolved", created_at: new Date("2021-10-24T20:20:34Z") }, { id: 62, user_id: 166, device_id: 24, issue_description: null, status: "in_progress", created_at: new Date("2021-11-14T22:42:28Z") }, { id: 63, user_id: 30, device_id: 10, issue_description: null, status: "open", created_at: new Date("2023-05-21T22:24:56Z") }, { id: 64, user_id: 57, device_id: 48, issue_description: "The refund was replaced after an unusual check.", status: "closed", created_at: new Date("2023-04-14T11:29:11Z") }, { id: 65, user_id: 86, device_id: 88, issue_description: "Support confirmed the details and the delivery was escalated.", status: "closed", created_at: new Date("2022-11-16T19:21:59Z") }, { id: 66, user_id: 168, device_id: 21, issue_description: "The record was updated following a minor review.", status: "closed", created_at: new Date("2022-04-29T11:25:20Z") }, { id: 67, user_id: 32, device_id: 59, issue_description: null, status: "in_progress", created_at: new Date("2022-11-03T07:57:34Z") }, { id: 68, user_id: 145, device_id: 80, issue_description: "The reviewer confirmed the details and the payment was replaced.", status: "closed", created_at: new Date("2021-07-07T10:56:16Z") }, { id: 69, user_id: 18, device_id: 79, issue_description: "The account owner reported a minor issue; the shipment was updated.", status: "closed", created_at: new Date("2023-03-08T15:56:47Z") }, { id: 70, user_id: 115, device_id: 122, issue_description: null, status: "in_progress", created_at: new Date("2020-09-11T22:22:49Z") }, { id: 71, user_id: 132, device_id: 38, issue_description: "Flagged as unusual. The team rejected the report.", status: "resolved", created_at: new Date("2022-06-30T12:36:48Z") }, { id: 72, user_id: 99, device_id: 82, issue_description: "The appointment was delayed after a partial check.", status: "resolved", created_at: new Date("2022-07-23T01:39:47Z") }, { id: 73, user_id: 165, device_id: 142, issue_description: null, status: "in_progress", created_at: new Date("2023-06-13T10:05:27Z") }, { id: 74, user_id: 183, device_id: 45, issue_description: "The account owner reported a standard issue; the shipment was resolved.", status: "closed", created_at: new Date("2023-07-04T11:42:00Z") }, { id: 75, user_id: 16, device_id: 40, issue_description: null, status: "in_progress", created_at: new Date("2022-09-01T10:57:13Z") }, { id: 76, user_id: 120, device_id: 11, issue_description: "The courier asked for a change and the shipment was rescheduled.", status: "closed", created_at: new Date("2022-05-15T17:26:39Z") }, { id: 77, user_id: 188, device_id: 77, issue_description: "The courier asked for a change and the booking was updated.", status: "closed", created_at: new Date("2020-05-27T07:14:08Z") }, { id: 78, user_id: 33, device_id: 70, issue_description: "The record was refunded after a manual check.", status: "closed", created_at: new Date("2020-03-07T16:40:56Z") }, { id: 79, user_id: 72, device_id: 80, issue_description: null, status: "in_progress", created_at: new Date("2020-08-09T23:20:34Z") }, { id: 80, user_id: 170, device_id: 79, issue_description: "The account owner reported an automatic issue; the appointment was cancelled.", status: "closed", created_at: new Date("2021-12-13T19:39:48Z") }, { id: 81, user_id: 4, device_id: 96, issue_description: "No response from the team, so the invoice was replaced.", status: "closed", created_at: new Date("2021-04-04T15:03:07Z") }, { id: 82, user_id: 136, device_id: 58, issue_description: null, status: "open", created_at: new Date("2022-02-09T22:03:59Z") }, { id: 83, user_id: 101, device_id: 55, issue_description: "The claim was rescheduled following an urgent review.", status: "resolved", created_at: new Date("2022-10-07T05:05:21Z") }, { id: 84, user_id: 121, device_id: 17, issue_description: "The customer reported a standard issue; the report was completed.", status: "closed", created_at: new Date("2021-05-01T20:15:32Z") }, { id: 85, user_id: 120, device_id: 129, issue_description: null, status: "open", created_at: new Date("2020-04-28T21:41:50Z") }, { id: 86, user_id: 143, device_id: 136, issue_description: null, status: "in_progress", created_at: new Date("2023-07-26T15:17:00Z") }, { id: 87, user_id: 84, device_id: 76, issue_description: "The claim was escalated following a minor review.", status: "closed", created_at: new Date("2020-03-23T19:56:06Z") }, { id: 88, user_id: 26, device_id: 136, issue_description: "The supplier asked for a change and the record was resolved.", status: "closed", created_at: new Date("2022-08-07T02:22:11Z") }, { id: 89, user_id: 34, device_id: 102, issue_description: "The item was processed — late case, no further action.", status: "closed", created_at: new Date("2023-08-01T13:29:25Z") }, { id: 90, user_id: 80, device_id: 126, issue_description: "No response from the reviewer, so the session was replaced.", status: "closed", created_at: new Date("2021-11-23T16:19:12Z") }, { id: 91, user_id: 184, device_id: 132, issue_description: "No response from an operator, so the claim was processed.", status: "closed", created_at: new Date("2023-05-29T19:45:25Z") }, { id: 92, user_id: 168, device_id: 1, issue_description: "The transfer was updated following a routine review.", status: "resolved", created_at: new Date("2022-11-16T13:32:01Z") }, { id: 93, user_id: 112, device_id: 9, issue_description: "Flagged as incomplete. The reviewer confirmed the transfer.", status: "resolved", created_at: new Date("2022-03-10T01:56:20Z") }, { id: 94, user_id: 47, device_id: 111, issue_description: "The account owner asked for a change and the invoice was processed.", status: "closed", created_at: new Date("2021-02-02T12:11:46Z") }, { id: 95, user_id: 53, device_id: 33, issue_description: "The courier reported a late issue; the booking was processed.", status: "closed", created_at: new Date("2022-03-15T16:08:39Z") }, { id: 96, user_id: 25, device_id: 68, issue_description: "A late follow-up: the claim was cancelled.", status: "resolved", created_at: new Date("2021-02-28T10:06:47Z") }, { id: 97, user_id: 17, device_id: 46, issue_description: "The supplier reported a late issue; the report was approved.", status: "closed", created_at: new Date("2021-06-17T22:09:36Z") }, { id: 98, user_id: 90, device_id: 103, issue_description: "Support reported a minor issue; the report was replaced.", status: "closed", created_at: new Date("2022-05-31T20:36:07Z") }, { id: 99, user_id: 24, device_id: 36, issue_description: null, status: "open", created_at: new Date("2023-01-01T21:00:13Z") }, { id: 100, user_id: 18, device_id: 49, issue_description: "Flagged as urgent. The customer resolved the shipment.", status: "closed", created_at: new Date("2022-04-27T18:52:39Z") }, { id: 101, user_id: 85, device_id: 5, issue_description: "No response from the team, so the delivery was confirmed.", status: "closed", created_at: new Date("2020-09-30T10:21:21Z") }, { id: 102, user_id: 195, device_id: 122, issue_description: "The supplier asked for a change and the document was reopened.", status: "closed", created_at: new Date("2023-06-17T12:36:27Z") }, { id: 103, user_id: 70, device_id: 15, issue_description: "The invoice was updated — late case, no further action.", status: "resolved", created_at: new Date("2023-06-20T10:58:40Z") }, { id: 104, user_id: 127, device_id: 13, issue_description: "The team reported a duplicate issue; the session was delayed.", status: "closed", created_at: new Date("2023-10-27T02:22:13Z") }, { id: 105, user_id: 17, device_id: 116, issue_description: "An automatic request was processed the same day.", status: "closed", created_at: new Date("2020-05-27T20:30:40Z") }, { id: 106, user_id: 145, device_id: 60, issue_description: "An operator reported a manual issue; the claim was processed.", status: "closed", created_at: new Date("2021-10-31T10:19:09Z") }, { id: 107, user_id: 171, device_id: 33, issue_description: "A minor follow-up: the payment was replaced.", status: "closed", created_at: new Date("2020-01-11T09:33:12Z") }, { id: 108, user_id: 99, device_id: 143, issue_description: "The reviewer reported a standard issue; the claim was resolved.", status: "closed", created_at: new Date("2021-06-28T20:30:19Z") }, { id: 109, user_id: 26, device_id: 89, issue_description: "The appointment was replaced following a duplicate review.", status: "closed", created_at: new Date("2023-05-07T10:47:28Z") }, { id: 110, user_id: 116, device_id: 18, issue_description: "A partial booking was rejected the same day.", status: "closed", created_at: new Date("2021-02-18T18:38:55Z") }, { id: 111, user_id: 53, device_id: 30, issue_description: "The supplier reported an incomplete issue; the order was processed.", status: "closed", created_at: new Date("2020-07-15T17:22:12Z") }, { id: 112, user_id: 64, device_id: 116, issue_description: "The courier asked for a change and the request was resolved.", status: "resolved", created_at: new Date("2022-09-17T19:15:58Z") }, { id: 113, user_id: 184, device_id: 63, issue_description: "Flagged as unusual. The reviewer refunded the booking.", status: "resolved", created_at: new Date("2020-03-10T08:25:46Z") }, { id: 114, user_id: 96, device_id: 49, issue_description: "Support confirmed the details and the transfer was resolved.", status: "resolved", created_at: new Date("2021-12-08T06:51:38Z") }, { id: 115, user_id: 140, device_id: 22, issue_description: null, status: "open", created_at: new Date("2022-06-19T21:15:30Z") }, { id: 116, user_id: 195, device_id: 147, issue_description: "No response from the courier, so the ticket was delayed.", status: "resolved", created_at: new Date("2022-03-18T11:54:24Z") }, { id: 117, user_id: 30, device_id: 9, issue_description: "The account owner confirmed the details and the account was delayed.", status: "closed", created_at: new Date("2023-10-23T09:52:49Z") }, { id: 118, user_id: 115, device_id: 72, issue_description: "The appointment was replaced — late case, no further action.", status: "closed", created_at: new Date("2023-03-04T10:08:17Z") }, { id: 119, user_id: 123, device_id: 90, issue_description: "The booking was reopened — urgent case, no further action.", status: "closed", created_at: new Date("2020-08-23T14:21:15Z") }, { id: 120, user_id: 174, device_id: 27, issue_description: "Support asked for a change and the record was closed.", status: "closed", created_at: new Date("2020-10-01T10:40:04Z") }, { id: 121, user_id: 119, device_id: 90, issue_description: "The delivery was reopened after a routine check.", status: "closed", created_at: new Date("2020-05-31T22:27:03Z") }, { id: 122, user_id: 14, device_id: 28, issue_description: "An operator reported an automatic issue; the appointment was resolved.", status: "closed", created_at: new Date("2023-03-17T19:02:00Z") }, { id: 123, user_id: 4, device_id: 114, issue_description: null, status: "open", created_at: new Date("2022-04-09T10:13:21Z") }, { id: 124, user_id: 180, device_id: 133, issue_description: "The customer confirmed the details and the invoice was rejected.", status: "resolved", created_at: new Date("2022-04-25T08:25:40Z") }, { id: 125, user_id: 22, device_id: 17, issue_description: "The courier asked for a change and the delivery was updated.", status: "closed", created_at: new Date("2022-11-01T03:02:47Z") }, { id: 126, user_id: 19, device_id: 53, issue_description: "The customer confirmed the details and the record was resolved.", status: "closed", created_at: new Date("2021-05-24T12:40:06Z") }, { id: 127, user_id: 27, device_id: 92, issue_description: "The booking was closed following an unusual review.", status: "closed", created_at: new Date("2023-09-18T13:25:08Z") }, { id: 128, user_id: 196, device_id: 140, issue_description: null, status: "open", created_at: new Date("2020-01-01T19:10:37Z") }, { id: 129, user_id: 52, device_id: 138, issue_description: null, status: "open", created_at: new Date("2021-10-23T23:17:03Z") }, { id: 130, user_id: 139, device_id: 15, issue_description: "An unusual follow-up: the delivery was resolved.", status: "resolved", created_at: new Date("2022-05-13T06:25:07Z") }, { id: 131, user_id: 123, device_id: 148, issue_description: "Flagged as incomplete. The team delayed the session.", status: "closed", created_at: new Date("2022-11-27T19:25:11Z") }, { id: 132, user_id: 189, device_id: 74, issue_description: "The account owner reported a minor issue; the record was resolved.", status: "resolved", created_at: new Date("2020-08-07T22:32:29Z") }, { id: 133, user_id: 136, device_id: 30, issue_description: "The customer reported a routine issue; the order was processed.", status: "closed", created_at: new Date("2023-02-05T18:50:15Z") }, { id: 134, user_id: 32, device_id: 85, issue_description: "The refund was replaced — automatic case, no further action.", status: "resolved", created_at: new Date("2021-06-04T10:19:36Z") }, { id: 135, user_id: 141, device_id: 83, issue_description: null, status: "in_progress", created_at: new Date("2022-03-22T17:45:28Z") }, { id: 136, user_id: 49, device_id: 111, issue_description: "No response from an operator, so the shipment was delayed.", status: "closed", created_at: new Date("2020-11-25T14:02:49Z") }, { id: 137, user_id: 200, device_id: 131, issue_description: null, status: "open", created_at: new Date("2023-07-06T11:56:46Z") }, { id: 138, user_id: 198, device_id: 130, issue_description: "The document was replaced — automatic case, no further action.", status: "closed", created_at: new Date("2021-09-28T08:14:27Z") }, { id: 139, user_id: 59, device_id: 35, issue_description: "The delivery was processed — routine case, no further action.", status: "closed", created_at: new Date("2020-01-09T13:24:13Z") }, { id: 140, user_id: 77, device_id: 118, issue_description: null, status: "in_progress", created_at: new Date("2020-03-02T10:54:25Z") }, { id: 141, user_id: 199, device_id: 25, issue_description: null, status: "in_progress", created_at: new Date("2020-11-23T20:47:37Z") }, { id: 142, user_id: 34, device_id: 12, issue_description: "The account was replaced following a late review.", status: "closed", created_at: new Date("2020-12-14T07:55:40Z") }, { id: 143, user_id: 51, device_id: 144, issue_description: null, status: "open", created_at: new Date("2022-07-23T07:40:14Z") }, { id: 144, user_id: 76, device_id: 36, issue_description: "The account owner confirmed the details and the ticket was updated.", status: "resolved", created_at: new Date("2022-11-25T09:35:20Z") }, { id: 145, user_id: 134, device_id: 109, issue_description: "The customer asked for a change and the booking was confirmed.", status: "closed", created_at: new Date("2021-07-06T18:54:01Z") }, { id: 146, user_id: 39, device_id: 30, issue_description: "An operator confirmed the details and the document was rejected.", status: "closed", created_at: new Date("2021-02-01T09:47:53Z") }, { id: 147, user_id: 83, device_id: 111, issue_description: null, status: "in_progress", created_at: new Date("2023-12-18T19:38:14Z") }, { id: 148, user_id: 100, device_id: 56, issue_description: "An operator reported a minor issue; the session was completed.", status: "closed", created_at: new Date("2023-07-08T21:54:44Z") }, { id: 149, user_id: 57, device_id: 10, issue_description: null, status: "in_progress", created_at: new Date("2020-11-09T15:52:09Z") }, { id: 150, user_id: 178, device_id: 38, issue_description: "A standard document was completed the same day.", status: "resolved", created_at: new Date("2021-04-27T15:10:32Z") }, { id: 151, user_id: 72, device_id: 59, issue_description: null, status: "open", created_at: new Date("2023-03-17T17:47:42Z") }, { id: 152, user_id: 200, device_id: 134, issue_description: "The appointment was escalated — automatic case, no further action.", status: "resolved", created_at: new Date("2021-12-28T12:46:52Z") }, { id: 153, user_id: 84, device_id: 78, issue_description: "The order was completed — partial case, no further action.", status: "closed", created_at: new Date("2021-04-27T14:28:51Z") }, { id: 154, user_id: 20, device_id: 25, issue_description: "The session was reopened following an unusual review.", status: "closed", created_at: new Date("2023-01-27T18:10:21Z") }, { id: 155, user_id: 195, device_id: 33, issue_description: "The report was cancelled following an automatic review.", status: "closed", created_at: new Date("2021-05-14T20:18:16Z") }, { id: 156, user_id: 24, device_id: 70, issue_description: "The account owner confirmed the details and the report was completed.", status: "closed", created_at: new Date("2022-06-22T17:58:31Z") }, { id: 157, user_id: 85, device_id: 41, issue_description: null, status: "open", created_at: new Date("2022-03-01T20:21:35Z") }, { id: 158, user_id: 77, device_id: 71, issue_description: "The item was reopened following a standard review.", status: "resolved", created_at: new Date("2022-06-12T16:33:11Z") }, { id: 159, user_id: 130, device_id: 99, issue_description: "Flagged as routine. The team reviewed the invoice.", status: "closed", created_at: new Date("2023-05-14T20:27:01Z") }, { id: 160, user_id: 40, device_id: 143, issue_description: "The reviewer reported an automatic issue; the refund was processed.", status: "closed", created_at: new Date("2023-03-30T21:55:47Z") }, { id: 161, user_id: 37, device_id: 79, issue_description: null, status: "in_progress", created_at: new Date("2020-06-27T16:50:29Z") }, { id: 162, user_id: 24, device_id: 13, issue_description: null, status: "in_progress", created_at: new Date("2023-09-18T17:52:55Z") }, { id: 163, user_id: 170, device_id: 125, issue_description: "A partial booking was approved the same day.", status: "closed", created_at: new Date("2021-09-10T10:00:36Z") }, { id: 164, user_id: 68, device_id: 109, issue_description: "An automatic document was reviewed the same day.", status: "resolved", created_at: new Date("2023-03-13T15:08:56Z") }, { id: 165, user_id: 37, device_id: 111, issue_description: "An operator asked for a change and the session was processed.", status: "closed", created_at: new Date("2020-03-19T14:54:46Z") }, { id: 166, user_id: 91, device_id: 87, issue_description: "The courier confirmed the details and the session was cancelled.", status: "resolved", created_at: new Date("2020-07-02T19:31:50Z") }, { id: 167, user_id: 124, device_id: 122, issue_description: null, status: "open", created_at: new Date("2021-08-14T20:21:50Z") }, { id: 168, user_id: 156, device_id: 146, issue_description: "A duplicate follow-up: the item was reopened.", status: "closed", created_at: new Date("2023-11-02T19:52:17Z") }, { id: 169, user_id: 38, device_id: 20, issue_description: "An automatic follow-up: the refund was cancelled.", status: "closed", created_at: new Date("2023-09-20T17:54:38Z") }, { id: 170, user_id: 151, device_id: 84, issue_description: "Flagged as partial. Support delayed the booking.", status: "resolved", created_at: new Date("2022-06-17T16:31:06Z") }, { id: 171, user_id: 184, device_id: 146, issue_description: "The customer reported a late issue; the transfer was replaced.", status: "closed", created_at: new Date("2022-03-16T21:43:57Z") }, { id: 172, user_id: 72, device_id: 77, issue_description: "Flagged as duplicate. The supplier delayed the record.", status: "closed", created_at: new Date("2023-02-13T17:45:43Z") }, { id: 173, user_id: 136, device_id: 90, issue_description: "The transfer was approved after a routine check.", status: "closed", created_at: new Date("2022-11-08T11:03:10Z") }, { id: 174, user_id: 130, device_id: 122, issue_description: "The item was reviewed following an unusual review.", status: "closed", created_at: new Date("2023-09-03T22:51:10Z") }, { id: 175, user_id: 163, device_id: 127, issue_description: "No response from the supplier, so the refund was replaced.", status: "resolved", created_at: new Date("2022-11-06T18:47:00Z") }, { id: 176, user_id: 87, device_id: 95, issue_description: null, status: "open", created_at: new Date("2020-07-28T10:29:53Z") }, { id: 177, user_id: 91, device_id: 116, issue_description: "Flagged as automatic. The account owner cancelled the order.", status: "closed", created_at: new Date("2023-08-02T21:46:10Z") }, { id: 178, user_id: 26, device_id: 1, issue_description: "Flagged as incomplete. The reviewer confirmed the ticket.", status: "closed", created_at: new Date("2021-12-07T08:23:40Z") }, { id: 179, user_id: 76, device_id: 76, issue_description: "The supplier reported a duplicate issue; the order was refunded.", status: "resolved", created_at: new Date("2022-05-11T08:24:14Z") }, { id: 180, user_id: 184, device_id: 64, issue_description: "The booking was replaced — repeat case, no further action.", status: "closed", created_at: new Date("2021-01-10T05:49:37Z") }, { id: 181, user_id: 151, device_id: 40, issue_description: "The ticket was reopened — duplicate case, no further action.", status: "resolved", created_at: new Date("2020-07-26T11:40:59Z") }, { id: 182, user_id: 134, device_id: 52, issue_description: "A late document was resolved the same day.", status: "closed", created_at: new Date("2020-10-24T23:14:30Z") }, { id: 183, user_id: 174, device_id: 110, issue_description: null, status: "open", created_at: new Date("2023-04-09T19:21:48Z") }, { id: 184, user_id: 103, device_id: 21, issue_description: null, status: "in_progress", created_at: new Date("2022-11-18T17:44:53Z") }, { id: 185, user_id: 194, device_id: 61, issue_description: "Flagged as repeat. The reviewer closed the claim.", status: "resolved", created_at: new Date("2022-09-16T09:35:59Z") }, { id: 186, user_id: 180, device_id: 85, issue_description: "The appointment was confirmed after a late check.", status: "closed", created_at: new Date("2021-02-24T12:37:52Z") }, { id: 187, user_id: 2, device_id: 5, issue_description: null, status: "in_progress", created_at: new Date("2021-06-18T18:39:00Z") }, { id: 188, user_id: 10, device_id: 99, issue_description: null, status: "in_progress", created_at: new Date("2022-05-09T19:20:37Z") }, { id: 189, user_id: 104, device_id: 13, issue_description: null, status: "in_progress", created_at: new Date("2021-02-26T05:06:56Z") }, { id: 190, user_id: 200, device_id: 131, issue_description: "The transfer was rejected after an unusual check.", status: "resolved", created_at: new Date("2022-01-14T23:12:23Z") }, { id: 191, user_id: 91, device_id: 105, issue_description: "The order was refunded after a duplicate check.", status: "closed", created_at: new Date("2023-12-19T20:52:10Z") }, { id: 192, user_id: 162, device_id: 148, issue_description: "The customer reported a minor issue; the payment was reviewed.", status: "closed", created_at: new Date("2022-03-02T19:38:35Z") }, { id: 193, user_id: 49, device_id: 116, issue_description: null, status: "in_progress", created_at: new Date("2020-08-23T21:58:09Z") }, { id: 194, user_id: 172, device_id: 98, issue_description: "The document was completed — repeat case, no further action.", status: "closed", created_at: new Date("2020-06-06T17:52:21Z") }, { id: 195, user_id: 50, device_id: 114, issue_description: "Flagged as late. The customer cancelled the booking.", status: "closed", created_at: new Date("2022-01-24T14:14:38Z") }, { id: 196, user_id: 114, device_id: 16, issue_description: "The reviewer asked for a change and the booking was rescheduled.", status: "closed", created_at: new Date("2023-10-16T12:41:22Z") }, { id: 197, user_id: 126, device_id: 73, issue_description: null, status: "in_progress", created_at: new Date("2021-04-08T12:54:30Z") }, { id: 198, user_id: 5, device_id: 6, issue_description: "The supplier asked for a change and the delivery was resolved.", status: "closed", created_at: new Date("2022-12-19T23:26:00Z") }, { id: 199, user_id: 120, device_id: 17, issue_description: "No response from support, so the document was approved.", status: "closed", created_at: new Date("2021-07-12T11:55:02Z") }, { id: 200, user_id: 162, device_id: 112, issue_description: null, status: "in_progress", created_at: new Date("2020-02-07T17:09:15Z") }, { id: 201, user_id: 36, device_id: 98, issue_description: null, status: "in_progress", created_at: new Date("2023-02-05T13:14:09Z") }, { id: 202, user_id: 58, device_id: 46, issue_description: "The record was resolved following an unusual review.", status: "closed", created_at: new Date("2020-08-28T23:26:06Z") }, { id: 203, user_id: 27, device_id: 54, issue_description: null, status: "open", created_at: new Date("2020-05-15T09:10:27Z") }, { id: 204, user_id: 194, device_id: 112, issue_description: null, status: "in_progress", created_at: new Date("2023-12-17T13:33:12Z") }, { id: 205, user_id: 172, device_id: 118, issue_description: "The transfer was refunded after a duplicate check.", status: "closed", created_at: new Date("2022-06-05T07:28:55Z") }, { id: 206, user_id: 101, device_id: 92, issue_description: null, status: "in_progress", created_at: new Date("2022-01-13T11:53:21Z") }, { id: 207, user_id: 91, device_id: 126, issue_description: "The ticket was confirmed following an unusual review.", status: "closed", created_at: new Date("2022-05-12T15:41:29Z") }, { id: 208, user_id: 70, device_id: 130, issue_description: "A routine follow-up: the booking was escalated.", status: "closed", created_at: new Date("2023-05-02T16:23:43Z") }, { id: 209, user_id: 11, device_id: 58, issue_description: "The item was updated — standard case, no further action.", status: "resolved", created_at: new Date("2020-04-05T20:43:58Z") }, { id: 210, user_id: 170, device_id: 141, issue_description: "The document was reopened following an urgent review.", status: "closed", created_at: new Date("2023-06-13T20:43:11Z") }, { id: 211, user_id: 161, device_id: 52, issue_description: "The customer asked for a change and the account was rescheduled.", status: "closed", created_at: new Date("2020-03-07T21:09:30Z") }, { id: 212, user_id: 36, device_id: 99, issue_description: "The account owner reported a partial issue; the invoice was refunded.", status: "closed", created_at: new Date("2021-09-20T09:53:45Z") }, { id: 213, user_id: 13, device_id: 2, issue_description: "The transfer was processed following an urgent review.", status: "closed", created_at: new Date("2022-05-16T15:44:16Z") }, { id: 214, user_id: 52, device_id: 37, issue_description: null, status: "open", created_at: new Date("2023-06-09T03:21:47Z") }, { id: 215, user_id: 106, device_id: 79, issue_description: "Flagged as routine. The supplier updated the claim.", status: "resolved", created_at: new Date("2022-03-30T17:18:17Z") }, { id: 216, user_id: 10, device_id: 87, issue_description: "The shipment was processed after a minor check.", status: "closed", created_at: new Date("2023-06-25T07:49:50Z") }, { id: 217, user_id: 53, device_id: 39, issue_description: "Support reported a routine issue; the appointment was reopened.", status: "closed", created_at: new Date("2022-03-24T01:04:13Z") }, { id: 218, user_id: 186, device_id: 62, issue_description: null, status: "in_progress", created_at: new Date("2023-08-22T15:06:09Z") }, { id: 219, user_id: 79, device_id: 47, issue_description: "A repeat invoice was refunded the same day.", status: "closed", created_at: new Date("2021-02-17T09:10:30Z") }, { id: 220, user_id: 94, device_id: 143, issue_description: "An operator reported an unusual issue; the shipment was replaced.", status: "closed", created_at: new Date("2023-01-24T14:12:01Z") }, { id: 221, user_id: 1, device_id: 28, issue_description: "The supplier asked for a change and the session was closed.", status: "resolved", created_at: new Date("2021-11-14T16:43:53Z") }, { id: 222, user_id: 60, device_id: 127, issue_description: null, status: "open", created_at: new Date("2023-12-12T12:37:32Z") }, { id: 223, user_id: 107, device_id: 22, issue_description: "A manual follow-up: the refund was resolved.", status: "closed", created_at: new Date("2020-11-15T22:23:55Z") }, { id: 224, user_id: 116, device_id: 17, issue_description: "An automatic invoice was reviewed the same day.", status: "resolved", created_at: new Date("2021-10-10T19:16:14Z") }, { id: 225, user_id: 34, device_id: 127, issue_description: "The invoice was cancelled following an incomplete review.", status: "closed", created_at: new Date("2021-11-12T16:09:48Z") }, { id: 226, user_id: 117, device_id: 70, issue_description: "A standard request was rejected the same day.", status: "closed", created_at: new Date("2023-10-30T21:12:27Z") }, { id: 227, user_id: 54, device_id: 150, issue_description: "Flagged as urgent. The customer completed the ticket.", status: "closed", created_at: new Date("2020-01-25T11:30:26Z") }, { id: 228, user_id: 22, device_id: 89, issue_description: "The session was processed after a partial check.", status: "closed", created_at: new Date("2022-08-21T18:46:12Z") }, { id: 229, user_id: 146, device_id: 18, issue_description: "An operator asked for a change and the session was replaced.", status: "resolved", created_at: new Date("2023-02-13T14:42:44Z") }, { id: 230, user_id: 24, device_id: 65, issue_description: "Flagged as urgent. The supplier cancelled the payment.", status: "closed", created_at: new Date("2020-03-14T23:40:28Z") }, { id: 231, user_id: 97, device_id: 57, issue_description: "The item was resolved after a repeat check.", status: "closed", created_at: new Date("2020-01-12T18:50:09Z") }, { id: 232, user_id: 14, device_id: 63, issue_description: "No response from the account owner, so the refund was delayed.", status: "resolved", created_at: new Date("2020-12-18T09:36:51Z") }, { id: 233, user_id: 120, device_id: 56, issue_description: "The appointment was rejected — unusual case, no further action.", status: "closed", created_at: new Date("2022-03-19T17:33:40Z") }, { id: 234, user_id: 29, device_id: 15, issue_description: "The courier asked for a change and the request was reviewed.", status: "closed", created_at: new Date("2022-03-18T00:09:47Z") }, { id: 235, user_id: 176, device_id: 106, issue_description: "A minor document was rejected the same day.", status: "closed", created_at: new Date("2023-06-10T20:35:38Z") }, { id: 236, user_id: 131, device_id: 123, issue_description: null, status: "open", created_at: new Date("2021-10-01T16:32:59Z") }, { id: 237, user_id: 117, device_id: 13, issue_description: "An operator confirmed the details and the payment was approved.", status: "closed", created_at: new Date("2020-05-25T19:35:47Z") }, { id: 238, user_id: 100, device_id: 21, issue_description: "The courier reported a partial issue; the invoice was rescheduled.", status: "resolved", created_at: new Date("2020-02-10T00:41:43Z") }, { id: 239, user_id: 165, device_id: 138, issue_description: null, status: "in_progress", created_at: new Date("2022-09-28T09:20:25Z") }, { id: 240, user_id: 96, device_id: 80, issue_description: "A repeat follow-up: the transfer was processed.", status: "closed", created_at: new Date("2023-08-03T17:25:01Z") }, { id: 241, user_id: 136, device_id: 14, issue_description: "The courier confirmed the details and the record was rejected.", status: "closed", created_at: new Date("2021-12-08T09:34:55Z") }, { id: 242, user_id: 38, device_id: 64, issue_description: "An operator confirmed the details and the account was escalated.", status: "closed", created_at: new Date("2020-03-14T17:51:21Z") }, { id: 243, user_id: 116, device_id: 57, issue_description: "Support reported a repeat issue; the ticket was approved.", status: "closed", created_at: new Date("2021-06-12T10:18:03Z") }, { id: 244, user_id: 96, device_id: 147, issue_description: null, status: "open", created_at: new Date("2022-01-15T16:42:04Z") }, { id: 245, user_id: 123, device_id: 119, issue_description: "The report was resolved — repeat case, no further action.", status: "closed", created_at: new Date("2021-09-28T19:32:04Z") }, { id: 246, user_id: 27, device_id: 124, issue_description: "An urgent follow-up: the refund was refunded.", status: "resolved", created_at: new Date("2022-12-29T21:26:10Z") }, { id: 247, user_id: 134, device_id: 147, issue_description: null, status: "in_progress", created_at: new Date("2020-07-25T10:41:11Z") }, { id: 248, user_id: 200, device_id: 109, issue_description: "A partial document was cancelled the same day.", status: "closed", created_at: new Date("2022-02-04T16:30:51Z") }, { id: 249, user_id: 199, device_id: 70, issue_description: "An unusual follow-up: the delivery was reopened.", status: "closed", created_at: new Date("2023-12-12T16:08:42Z") }, { id: 250, user_id: 162, device_id: 40, issue_description: "The supplier reported a manual issue; the refund was completed.", status: "closed", created_at: new Date("2021-05-10T23:39:01Z") }, ], }); await prisma.messages.createMany({ data: [ { id: 1, ticket_id: 188, sender: "agent", content: null, sent_at: new Date("2022-07-28T12:43:14Z") }, { id: 2, ticket_id: 73, sender: "user", content: "Flagged as standard. The team completed the transfer. The account owner asked for a change and the refund was processed.", sent_at: new Date("2021-10-30T20:48:09Z") }, { id: 3, ticket_id: 128, sender: "agent", content: null, sent_at: new Date("2021-12-25T18:20:34Z") }, { id: 4, ticket_id: 245, sender: "agent", content: null, sent_at: new Date("2022-11-03T17:37:11Z") }, { id: 5, ticket_id: 21, sender: "agent", content: null, sent_at: new Date("2023-12-31T17:31:36Z") }, { id: 6, ticket_id: 105, sender: "agent", content: null, sent_at: new Date("2021-04-02T10:35:50Z") }, { id: 7, ticket_id: 133, sender: "agent", content: null, sent_at: new Date("2021-02-09T18:42:02Z") }, { id: 8, ticket_id: 250, sender: "user", content: "The courier asked for a change and the invoice was reviewed. Flagged as manual. The customer rescheduled the record. The session was cancelled following a routine review.", sent_at: new Date("2023-07-30T19:07:30Z") }, { id: 9, ticket_id: 90, sender: "user", content: "No response from the supplier, so the shipment was rescheduled. An operator asked for a change and the claim was rejected. A standard follow-up: the shipment was replaced.", sent_at: new Date("2021-09-02T01:02:24Z") }, { id: 10, ticket_id: 196, sender: "user", content: "The refund was closed — minor case, no further action. The account owner confirmed the details and the request was processed. Flagged as duplicate. The reviewer escalated the transfer. The request was completed — repeat case, no further action.", sent_at: new Date("2020-01-27T11:06:29Z") }, { id: 11, ticket_id: 154, sender: "user", content: "The appointment was reviewed after a late check. Flagged as urgent. The team completed the request. The report was rejected — automatic case, no further action. The document was closed — duplicate case, no further action.", sent_at: new Date("2020-01-10T15:42:59Z") }, { id: 12, ticket_id: 85, sender: "agent", content: null, sent_at: new Date("2021-10-04T18:21:11Z") }, { id: 13, ticket_id: 70, sender: "agent", content: null, sent_at: new Date("2023-11-15T15:17:28Z") }, { id: 14, ticket_id: 210, sender: "user", content: "No response from the courier, so the order was reviewed. The ticket was delayed after a minor check.", sent_at: new Date("2022-01-17T12:23:43Z") }, { id: 15, ticket_id: 168, sender: "user", content: "The invoice was processed — routine case, no further action. The courier confirmed the details and the delivery was rejected.", sent_at: new Date("2023-07-20T17:32:03Z") }, { id: 16, ticket_id: 207, sender: "agent", content: null, sent_at: new Date("2022-10-01T22:35:37Z") }, { id: 17, ticket_id: 86, sender: "agent", content: null, sent_at: new Date("2023-03-01T23:09:12Z") }, { id: 18, ticket_id: 131, sender: "agent", content: null, sent_at: new Date("2022-07-20T08:35:49Z") }, { id: 19, ticket_id: 101, sender: "user", content: "The team reported a manual issue; the session was confirmed. The reviewer reported an incomplete issue; the payment was rescheduled.", sent_at: new Date("2020-12-16T15:36:16Z") }, { id: 20, ticket_id: 222, sender: "agent", content: null, sent_at: new Date("2020-06-21T00:13:53Z") }, { id: 21, ticket_id: 201, sender: "agent", content: null, sent_at: new Date("2021-10-26T13:51:00Z") }, { id: 22, ticket_id: 96, sender: "user", content: "An incomplete booking was rejected the same day. Flagged as urgent. The courier closed the invoice. An unusual follow-up: the delivery was cancelled. No response from the reviewer, so the shipment was resolved.", sent_at: new Date("2023-12-13T16:23:27Z") }, { id: 23, ticket_id: 169, sender: "user", content: "The customer confirmed the details and the session was replaced. The reviewer reported a manual issue; the request was completed.", sent_at: new Date("2021-10-27T14:08:49Z") }, { id: 24, ticket_id: 45, sender: "agent", content: null, sent_at: new Date("2023-12-10T21:41:59Z") }, { id: 25, ticket_id: 210, sender: "user", content: "Support reported a late issue; the account was cancelled. Flagged as repeat. An operator rescheduled the shipment. The refund was cancelled — standard case, no further action.", sent_at: new Date("2022-05-01T21:42:14Z") }, { id: 26, ticket_id: 126, sender: "user", content: "The order was reopened after a standard check. The supplier reported a repeat issue; the account was replaced.", sent_at: new Date("2023-03-24T08:39:18Z") }, { id: 27, ticket_id: 170, sender: "user", content: "The courier asked for a change and the account was refunded. An operator reported a repeat issue; the shipment was rejected.", sent_at: new Date("2022-07-30T21:39:39Z") }, { id: 28, ticket_id: 130, sender: "agent", content: null, sent_at: new Date("2022-04-07T09:12:09Z") }, { id: 29, ticket_id: 250, sender: "agent", content: null, sent_at: new Date("2020-03-15T13:59:07Z") }, { id: 30, ticket_id: 117, sender: "user", content: "No response from the reviewer, so the session was approved. Flagged as routine. The customer delayed the ticket.", sent_at: new Date("2021-05-05T08:45:27Z") }, { id: 31, ticket_id: 248, sender: "user", content: "The transfer was resolved — urgent case, no further action. The request was reopened after a minor check.", sent_at: new Date("2021-06-10T22:27:52Z") }, { id: 32, ticket_id: 211, sender: "agent", content: null, sent_at: new Date("2023-07-13T11:45:30Z") }, { id: 33, ticket_id: 2, sender: "user", content: "The account owner reported an unusual issue; the ticket was confirmed. The session was completed after an unusual check.", sent_at: new Date("2023-01-10T20:30:01Z") }, { id: 34, ticket_id: 75, sender: "agent", content: null, sent_at: new Date("2021-09-05T21:55:39Z") }, { id: 35, ticket_id: 42, sender: "agent", content: null, sent_at: new Date("2021-05-28T09:35:40Z") }, { id: 36, ticket_id: 250, sender: "user", content: "A minor report was completed the same day. A partial follow-up: the account was reviewed. A partial follow-up: the delivery was approved.", sent_at: new Date("2022-10-22T20:38:24Z") }, { id: 37, ticket_id: 187, sender: "user", content: "A late invoice was rescheduled the same day. The record was processed following a repeat review. The transfer was escalated — automatic case, no further action. A minor account was completed the same day.", sent_at: new Date("2022-12-02T01:10:31Z") }, { id: 38, ticket_id: 146, sender: "user", content: "Flagged as unusual. An operator delayed the session. A repeat follow-up: the transfer was processed. The invoice was refunded after a routine check.", sent_at: new Date("2021-06-28T18:01:28Z") }, { id: 39, ticket_id: 67, sender: "agent", content: null, sent_at: new Date("2020-06-12T19:19:51Z") }, { id: 40, ticket_id: 24, sender: "agent", content: null, sent_at: new Date("2020-10-25T21:23:20Z") }, { id: 41, ticket_id: 226, sender: "agent", content: null, sent_at: new Date("2021-09-01T17:39:51Z") }, { id: 42, ticket_id: 21, sender: "user", content: "The payment was escalated following an unusual review. A manual item was confirmed the same day. The supplier reported an urgent issue; the refund was rescheduled.", sent_at: new Date("2022-10-24T21:58:26Z") }, { id: 43, ticket_id: 101, sender: "user", content: "The team asked for a change and the claim was completed. The request was rescheduled — unusual case, no further action. The record was resolved following a routine review.", sent_at: new Date("2023-12-27T20:56:01Z") }, { id: 44, ticket_id: 65, sender: "user", content: "The account owner asked for a change and the transfer was reopened. The supplier reported an urgent issue; the order was delayed.", sent_at: new Date("2022-05-25T19:33:11Z") }, { id: 45, ticket_id: 180, sender: "agent", content: null, sent_at: new Date("2021-10-21T23:37:19Z") }, { id: 46, ticket_id: 201, sender: "agent", content: null, sent_at: new Date("2020-02-19T18:59:02Z") }, { id: 47, ticket_id: 144, sender: "user", content: "The customer asked for a change and the claim was reopened. The delivery was escalated after a standard check. Flagged as automatic. The reviewer approved the shipment. The customer reported a partial issue; the invoice was resolved.", sent_at: new Date("2021-03-09T12:38:47Z") }, { id: 48, ticket_id: 34, sender: "user", content: "An urgent session was confirmed the same day. No response from the supplier, so the report was completed. The request was completed after a duplicate check. The reviewer reported a partial issue; the payment was reopened.", sent_at: new Date("2022-09-23T19:33:22Z") }, { id: 49, ticket_id: 66, sender: "agent", content: null, sent_at: new Date("2021-05-16T11:25:11Z") }, { id: 50, ticket_id: 191, sender: "agent", content: null, sent_at: new Date("2023-05-11T21:32:33Z") }, { id: 51, ticket_id: 137, sender: "agent", content: null, sent_at: new Date("2021-05-15T16:47:11Z") }, { id: 52, ticket_id: 165, sender: "agent", content: null, sent_at: new Date("2023-12-31T15:19:40Z") }, { id: 53, ticket_id: 236, sender: "user", content: "The item was resolved following an automatic review. The delivery was completed — late case, no further action.", sent_at: new Date("2021-11-14T20:46:13Z") }, { id: 54, ticket_id: 208, sender: "agent", content: null, sent_at: new Date("2023-02-10T21:03:36Z") }, { id: 55, ticket_id: 56, sender: "agent", content: null, sent_at: new Date("2022-03-30T23:13:57Z") }, { id: 56, ticket_id: 22, sender: "user", content: "No response from an operator, so the invoice was reviewed. The booking was replaced — duplicate case, no further action. No response from the team, so the appointment was closed.", sent_at: new Date("2023-11-07T19:07:50Z") }, { id: 57, ticket_id: 248, sender: "user", content: "The invoice was replaced after an incomplete check. The request was replaced following a repeat review. The supplier asked for a change and the refund was refunded. An unusual invoice was delayed the same day.", sent_at: new Date("2021-09-01T17:16:29Z") }, { id: 58, ticket_id: 175, sender: "agent", content: null, sent_at: new Date("2020-05-09T15:22:52Z") }, { id: 59, ticket_id: 217, sender: "agent", content: null, sent_at: new Date("2023-08-06T12:36:07Z") }, { id: 60, ticket_id: 166, sender: "agent", content: null, sent_at: new Date("2021-02-09T13:42:33Z") }, { id: 61, ticket_id: 38, sender: "user", content: "The payment was refunded following a routine review. The order was reviewed — minor case, no further action. An operator reported a late issue; the account was cancelled. The claim was replaced following an unusual review.", sent_at: new Date("2020-05-17T09:45:10Z") }, { id: 62, ticket_id: 190, sender: "agent", content: null, sent_at: new Date("2020-08-25T18:35:59Z") }, { id: 63, ticket_id: 115, sender: "user", content: "The account was reopened — minor case, no further action. The transfer was resolved following a repeat review. The team confirmed the details and the claim was rescheduled.", sent_at: new Date("2021-03-27T22:36:14Z") }, { id: 64, ticket_id: 209, sender: "agent", content: null, sent_at: new Date("2021-04-28T08:26:35Z") }, { id: 65, ticket_id: 114, sender: "agent", content: null, sent_at: new Date("2020-10-10T21:48:25Z") }, { id: 66, ticket_id: 110, sender: "user", content: "The report was completed after a partial check. The customer reported a routine issue; the transfer was completed.", sent_at: new Date("2021-10-31T12:11:23Z") }, { id: 67, ticket_id: 180, sender: "user", content: "An urgent follow-up: the request was refunded. A partial ticket was approved the same day. The reviewer asked for a change and the session was resolved. No response from the customer, so the refund was rejected.", sent_at: new Date("2022-12-03T23:35:07Z") }, { id: 68, ticket_id: 200, sender: "user", content: "The order was closed — urgent case, no further action. The supplier confirmed the details and the claim was resolved.", sent_at: new Date("2023-10-07T12:41:48Z") }, { id: 69, ticket_id: 9, sender: "user", content: "Flagged as unusual. The supplier refunded the account. A standard ticket was escalated the same day. An urgent payment was confirmed the same day. The record was replaced after an automatic check.", sent_at: new Date("2020-07-28T17:42:00Z") }, { id: 70, ticket_id: 51, sender: "user", content: "The customer asked for a change and the appointment was updated. The team asked for a change and the ticket was approved.", sent_at: new Date("2023-06-27T18:28:22Z") }, { id: 71, ticket_id: 9, sender: "user", content: "No response from an operator, so the report was rejected. The record was closed after a routine check.", sent_at: new Date("2022-03-23T12:21:33Z") }, { id: 72, ticket_id: 210, sender: "agent", content: null, sent_at: new Date("2021-06-10T20:52:22Z") }, { id: 73, ticket_id: 45, sender: "agent", content: null, sent_at: new Date("2020-10-23T09:55:15Z") }, { id: 74, ticket_id: 9, sender: "agent", content: null, sent_at: new Date("2022-01-21T10:54:51Z") }, { id: 75, ticket_id: 10, sender: "user", content: "The team reported a partial issue; the account was approved. The courier asked for a change and the refund was escalated. Flagged as routine. The reviewer completed the refund. The booking was reopened after a minor check.", sent_at: new Date("2022-10-19T11:07:01Z") }, { id: 76, ticket_id: 99, sender: "agent", content: null, sent_at: new Date("2020-02-21T10:30:15Z") }, { id: 77, ticket_id: 57, sender: "user", content: "No response from the customer, so the account was cancelled. The customer reported a minor issue; the delivery was rejected. The ticket was confirmed following a partial review. An urgent payment was escalated the same day.", sent_at: new Date("2020-07-02T01:34:33Z") }, { id: 78, ticket_id: 199, sender: "agent", content: null, sent_at: new Date("2022-02-19T13:10:38Z") }, { id: 79, ticket_id: 50, sender: "agent", content: null, sent_at: new Date("2022-06-25T08:59:21Z") }, { id: 80, ticket_id: 66, sender: "user", content: "The reviewer reported an urgent issue; the shipment was delayed. The record was approved following an automatic review.", sent_at: new Date("2023-07-18T15:54:43Z") }, { id: 81, ticket_id: 163, sender: "user", content: "A duplicate follow-up: the appointment was completed. The reviewer asked for a change and the session was confirmed.", sent_at: new Date("2022-01-26T01:50:43Z") }, { id: 82, ticket_id: 13, sender: "agent", content: null, sent_at: new Date("2021-09-22T20:30:59Z") }, { id: 83, ticket_id: 249, sender: "user", content: "A late follow-up: the shipment was updated. No response from the account owner, so the payment was escalated.", sent_at: new Date("2021-03-17T08:12:16Z") }, { id: 84, ticket_id: 71, sender: "agent", content: null, sent_at: new Date("2020-09-08T14:24:12Z") }, { id: 85, ticket_id: 199, sender: "user", content: "Support asked for a change and the report was confirmed. No response from support, so the account was delayed. The account was rescheduled following a routine review.", sent_at: new Date("2023-08-03T12:13:34Z") }, { id: 86, ticket_id: 20, sender: "agent", content: null, sent_at: new Date("2020-09-16T13:14:28Z") }, { id: 87, ticket_id: 148, sender: "user", content: "An operator confirmed the details and the item was rescheduled. The customer confirmed the details and the payment was processed. The courier asked for a change and the document was replaced.", sent_at: new Date("2020-07-04T12:05:08Z") }, { id: 88, ticket_id: 200, sender: "user", content: "The team reported a duplicate issue; the invoice was processed. The reviewer confirmed the details and the booking was approved.", sent_at: new Date("2023-06-30T20:30:36Z") }, { id: 89, ticket_id: 2, sender: "user", content: "A manual report was resolved the same day. A late booking was reviewed the same day. The document was resolved — automatic case, no further action. Support asked for a change and the order was rejected.", sent_at: new Date("2020-03-16T19:28:22Z") }, { id: 90, ticket_id: 188, sender: "user", content: "The reviewer reported a late issue; the claim was rescheduled. The delivery was closed — minor case, no further action.", sent_at: new Date("2020-01-25T23:03:46Z") }, { id: 91, ticket_id: 236, sender: "agent", content: null, sent_at: new Date("2020-01-06T14:14:33Z") }, { id: 92, ticket_id: 216, sender: "user", content: "Flagged as routine. The reviewer confirmed the session. The shipment was delayed after a routine check. The delivery was rejected — manual case, no further action.", sent_at: new Date("2020-09-21T15:06:47Z") }, { id: 93, ticket_id: 29, sender: "user", content: "The account owner asked for a change and the shipment was updated. The request was confirmed following a standard review. No response from the team, so the record was refunded. The reviewer reported a late issue; the transfer was confirmed.", sent_at: new Date("2022-05-19T18:52:32Z") }, { id: 94, ticket_id: 125, sender: "user", content: "The appointment was delayed following a partial review. The account owner reported a routine issue; the account was processed. An operator confirmed the details and the account was closed. The supplier reported an urgent issue; the claim was resolved.", sent_at: new Date("2022-09-15T18:28:54Z") }, { id: 95, ticket_id: 31, sender: "user", content: "Flagged as partial. The reviewer processed the item. The account was escalated — urgent case, no further action. The transfer was escalated after an incomplete check. The claim was approved following a late review.", sent_at: new Date("2022-07-06T20:33:12Z") }, { id: 96, ticket_id: 3, sender: "user", content: "The courier asked for a change and the appointment was delayed. An operator confirmed the details and the transfer was reopened. The record was approved — unusual case, no further action. A late request was cancelled the same day.", sent_at: new Date("2021-10-11T18:56:21Z") }, { id: 97, ticket_id: 23, sender: "agent", content: null, sent_at: new Date("2021-03-05T08:18:37Z") }, { id: 98, ticket_id: 68, sender: "user", content: "Flagged as late. The account owner escalated the claim. The supplier reported a standard issue; the request was cancelled.", sent_at: new Date("2021-09-06T17:55:50Z") }, { id: 99, ticket_id: 80, sender: "agent", content: null, sent_at: new Date("2023-08-01T14:01:54Z") }, { id: 100, ticket_id: 227, sender: "agent", content: null, sent_at: new Date("2023-06-23T03:14:20Z") }, { id: 101, ticket_id: 48, sender: "agent", content: null, sent_at: new Date("2020-12-12T16:36:39Z") }, { id: 102, ticket_id: 212, sender: "agent", content: null, sent_at: new Date("2023-11-25T09:53:05Z") }, { id: 103, ticket_id: 30, sender: "user", content: "The report was reviewed following a duplicate review. A duplicate invoice was escalated the same day.", sent_at: new Date("2021-03-20T13:46:22Z") }, { id: 104, ticket_id: 110, sender: "agent", content: null, sent_at: new Date("2020-10-31T04:21:00Z") }, { id: 105, ticket_id: 173, sender: "agent", content: null, sent_at: new Date("2022-03-21T10:27:27Z") }, { id: 106, ticket_id: 167, sender: "agent", content: null, sent_at: new Date("2021-12-15T20:57:42Z") }, { id: 107, ticket_id: 27, sender: "agent", content: null, sent_at: new Date("2022-09-16T12:30:01Z") }, { id: 108, ticket_id: 54, sender: "user", content: "The supplier confirmed the details and the account was replaced. The customer confirmed the details and the request was completed.", sent_at: new Date("2022-03-11T10:03:39Z") }, { id: 109, ticket_id: 103, sender: "user", content: "An incomplete document was cancelled the same day. The document was refunded after a manual check. The customer reported a routine issue; the transfer was rescheduled.", sent_at: new Date("2021-01-23T11:52:58Z") }, { id: 110, ticket_id: 165, sender: "user", content: "The supplier reported a repeat issue; the transfer was delayed. The record was rescheduled following a routine review. The reviewer confirmed the details and the request was cancelled.", sent_at: new Date("2022-06-17T20:33:53Z") }, { id: 111, ticket_id: 4, sender: "agent", content: null, sent_at: new Date("2020-06-10T19:47:57Z") }, { id: 112, ticket_id: 247, sender: "agent", content: null, sent_at: new Date("2020-07-05T15:57:38Z") }, { id: 113, ticket_id: 3, sender: "agent", content: null, sent_at: new Date("2020-08-30T17:57:47Z") }, { id: 114, ticket_id: 71, sender: "user", content: "No response from support, so the session was closed. The account owner confirmed the details and the delivery was refunded. Flagged as partial. The customer reviewed the order.", sent_at: new Date("2023-10-20T12:50:53Z") }, { id: 115, ticket_id: 82, sender: "user", content: "The courier asked for a change and the report was processed. The record was completed following a partial review.", sent_at: new Date("2021-04-02T20:28:42Z") }, { id: 116, ticket_id: 157, sender: "user", content: "The account owner confirmed the details and the account was replaced. No response from the customer, so the appointment was escalated. The supplier confirmed the details and the item was delayed. A manual follow-up: the delivery was confirmed.", sent_at: new Date("2020-05-23T13:17:08Z") }, { id: 117, ticket_id: 61, sender: "user", content: "No response from the account owner, so the refund was replaced. No response from the reviewer, so the invoice was refunded. The report was closed — duplicate case, no further action.", sent_at: new Date("2020-06-05T13:06:28Z") }, { id: 118, ticket_id: 55, sender: "agent", content: null, sent_at: new Date("2021-02-13T11:59:10Z") }, { id: 119, ticket_id: 195, sender: "agent", content: null, sent_at: new Date("2020-01-12T11:27:27Z") }, { id: 120, ticket_id: 146, sender: "user", content: "The session was replaced following a duplicate review. The record was closed after a late check. The courier asked for a change and the transfer was confirmed.", sent_at: new Date("2022-04-30T14:05:28Z") }, { id: 121, ticket_id: 201, sender: "user", content: "Support confirmed the details and the document was completed. The ticket was reviewed — routine case, no further action.", sent_at: new Date("2020-10-21T20:20:05Z") }, { id: 122, ticket_id: 226, sender: "user", content: "No response from the courier, so the ticket was resolved. A minor report was rescheduled the same day. No response from the team, so the delivery was escalated. The request was updated — urgent case, no further action.", sent_at: new Date("2022-03-11T21:51:09Z") }, { id: 123, ticket_id: 125, sender: "agent", content: null, sent_at: new Date("2023-11-09T19:55:42Z") }, { id: 124, ticket_id: 230, sender: "agent", content: null, sent_at: new Date("2020-12-30T15:31:21Z") }, { id: 125, ticket_id: 130, sender: "agent", content: null, sent_at: new Date("2021-01-25T00:41:41Z") }, { id: 126, ticket_id: 188, sender: "agent", content: null, sent_at: new Date("2021-04-12T11:08:19Z") }, { id: 127, ticket_id: 17, sender: "user", content: "The request was resolved following a routine review. Flagged as duplicate. The supplier processed the booking.", sent_at: new Date("2023-12-22T11:27:29Z") }, { id: 128, ticket_id: 186, sender: "agent", content: null, sent_at: new Date("2020-04-06T16:41:15Z") }, { id: 129, ticket_id: 243, sender: "agent", content: null, sent_at: new Date("2021-12-18T10:30:31Z") }, { id: 130, ticket_id: 138, sender: "agent", content: null, sent_at: new Date("2021-09-06T19:57:50Z") }, { id: 131, ticket_id: 179, sender: "user", content: "No response from an operator, so the refund was cancelled. The report was processed after a partial check. The account owner reported a repeat issue; the shipment was escalated. The reviewer asked for a change and the transfer was completed.", sent_at: new Date("2022-12-22T19:29:15Z") }, { id: 132, ticket_id: 236, sender: "agent", content: null, sent_at: new Date("2022-03-16T15:47:06Z") }, { id: 133, ticket_id: 87, sender: "user", content: "The account owner asked for a change and the booking was refunded. Support asked for a change and the record was closed.", sent_at: new Date("2023-06-28T08:30:40Z") }, { id: 134, ticket_id: 18, sender: "user", content: "Flagged as repeat. The supplier confirmed the order. Support reported a repeat issue; the delivery was reviewed. Support confirmed the details and the claim was rescheduled.", sent_at: new Date("2022-09-24T10:55:58Z") }, { id: 135, ticket_id: 136, sender: "agent", content: null, sent_at: new Date("2020-08-22T19:18:48Z") }, { id: 136, ticket_id: 119, sender: "user", content: "A partial account was rescheduled the same day. Flagged as minor. The supplier updated the request.", sent_at: new Date("2022-08-30T21:47:23Z") }, { id: 137, ticket_id: 114, sender: "agent", content: null, sent_at: new Date("2021-01-03T10:02:23Z") }, { id: 138, ticket_id: 130, sender: "agent", content: null, sent_at: new Date("2021-11-04T07:07:43Z") }, { id: 139, ticket_id: 106, sender: "user", content: "Support reported a standard issue; the report was rejected. The courier asked for a change and the account was replaced.", sent_at: new Date("2020-01-29T18:42:46Z") }, { id: 140, ticket_id: 219, sender: "agent", content: null, sent_at: new Date("2023-02-22T09:41:19Z") }, { id: 141, ticket_id: 20, sender: "agent", content: null, sent_at: new Date("2023-11-15T17:08:45Z") }, { id: 142, ticket_id: 61, sender: "user", content: "A minor follow-up: the delivery was cancelled. The supplier reported an automatic issue; the record was reviewed. The item was completed — urgent case, no further action.", sent_at: new Date("2023-11-19T11:05:48Z") }, { id: 143, ticket_id: 40, sender: "user", content: "Support reported a standard issue; the ticket was escalated. The payment was rejected following an urgent review. The team reported a manual issue; the delivery was reviewed.", sent_at: new Date("2020-03-08T11:43:30Z") }, { id: 144, ticket_id: 152, sender: "user", content: "An automatic follow-up: the request was resolved. Flagged as unusual. Support replaced the delivery. Support confirmed the details and the shipment was reopened.", sent_at: new Date("2023-03-18T10:27:21Z") }, { id: 145, ticket_id: 36, sender: "user", content: "The report was approved following an incomplete review. A minor follow-up: the record was replaced.", sent_at: new Date("2021-06-17T13:28:42Z") }, { id: 146, ticket_id: 155, sender: "agent", content: null, sent_at: new Date("2020-04-01T16:50:48Z") }, { id: 147, ticket_id: 68, sender: "user", content: "The refund was delayed after a partial check. No response from the account owner, so the session was reopened.", sent_at: new Date("2020-10-23T18:11:22Z") }, { id: 148, ticket_id: 45, sender: "user", content: "A partial follow-up: the request was delayed. The account owner confirmed the details and the report was closed. The session was reopened following an incomplete review. The record was reopened after an urgent check.", sent_at: new Date("2020-08-23T21:19:51Z") }, { id: 149, ticket_id: 37, sender: "agent", content: null, sent_at: new Date("2022-04-09T21:07:45Z") }, { id: 150, ticket_id: 72, sender: "user", content: "Flagged as routine. The account owner reviewed the transfer. The document was cancelled — minor case, no further action. A duplicate account was replaced the same day.", sent_at: new Date("2020-01-01T15:10:44Z") }, { id: 151, ticket_id: 74, sender: "user", content: "A partial order was delayed the same day. Flagged as standard. The team reopened the document.", sent_at: new Date("2021-08-25T09:34:47Z") }, { id: 152, ticket_id: 238, sender: "user", content: "A minor follow-up: the report was refunded. The item was confirmed after a partial check.", sent_at: new Date("2021-07-12T21:04:18Z") }, { id: 153, ticket_id: 189, sender: "agent", content: null, sent_at: new Date("2020-07-26T12:09:58Z") }, { id: 154, ticket_id: 55, sender: "user", content: "The supplier reported a standard issue; the delivery was rescheduled. A partial follow-up: the report was escalated.", sent_at: new Date("2021-02-16T09:16:37Z") }, { id: 155, ticket_id: 9, sender: "user", content: "The account owner reported a repeat issue; the ticket was rejected. An urgent follow-up: the claim was escalated.", sent_at: new Date("2021-08-11T14:34:40Z") }, { id: 156, ticket_id: 43, sender: "user", content: "A repeat follow-up: the account was escalated. The customer asked for a change and the session was processed.", sent_at: new Date("2023-12-06T08:32:37Z") }, { id: 157, ticket_id: 89, sender: "agent", content: null, sent_at: new Date("2022-12-10T11:56:11Z") }, { id: 158, ticket_id: 63, sender: "agent", content: null, sent_at: new Date("2020-12-15T19:52:00Z") }, { id: 159, ticket_id: 121, sender: "user", content: "Support asked for a change and the shipment was updated. Flagged as unusual. The courier cancelled the appointment. The account owner confirmed the details and the account was approved.", sent_at: new Date("2020-02-20T19:20:38Z") }, { id: 160, ticket_id: 73, sender: "agent", content: null, sent_at: new Date("2022-12-04T14:15:11Z") }, { id: 161, ticket_id: 138, sender: "agent", content: null, sent_at: new Date("2022-04-24T17:09:57Z") }, { id: 162, ticket_id: 50, sender: "user", content: "The supplier confirmed the details and the delivery was confirmed. The claim was closed after a repeat check. The supplier reported an unusual issue; the payment was completed.", sent_at: new Date("2020-01-01T10:01:05Z") }, { id: 163, ticket_id: 218, sender: "agent", content: null, sent_at: new Date("2022-03-31T19:09:39Z") }, { id: 164, ticket_id: 207, sender: "agent", content: null, sent_at: new Date("2020-09-21T21:24:42Z") }, { id: 165, ticket_id: 18, sender: "user", content: "A manual appointment was escalated the same day. The supplier confirmed the details and the record was rescheduled.", sent_at: new Date("2020-03-13T14:10:49Z") }, { id: 166, ticket_id: 33, sender: "user", content: "The team reported an unusual issue; the document was cancelled. The account owner asked for a change and the refund was resolved.", sent_at: new Date("2020-09-22T15:34:56Z") }, { id: 167, ticket_id: 109, sender: "agent", content: null, sent_at: new Date("2023-09-14T07:58:22Z") }, { id: 168, ticket_id: 124, sender: "user", content: "The courier reported a late issue; the session was delayed. The session was rescheduled following a late review. The customer confirmed the details and the request was completed. The document was rejected — repeat case, no further action.", sent_at: new Date("2021-03-18T07:39:05Z") }, { id: 169, ticket_id: 151, sender: "agent", content: null, sent_at: new Date("2021-07-10T23:35:08Z") }, { id: 170, ticket_id: 163, sender: "agent", content: null, sent_at: new Date("2020-06-17T20:33:59Z") }, { id: 171, ticket_id: 248, sender: "user", content: "An urgent follow-up: the ticket was rescheduled. The transfer was escalated — urgent case, no further action. No response from the supplier, so the booking was completed.", sent_at: new Date("2023-10-14T14:01:04Z") }, { id: 172, ticket_id: 31, sender: "agent", content: null, sent_at: new Date("2020-11-02T21:37:58Z") }, { id: 173, ticket_id: 122, sender: "agent", content: null, sent_at: new Date("2020-02-09T12:21:17Z") }, { id: 174, ticket_id: 178, sender: "user", content: "No response from the account owner, so the ticket was delayed. Support reported a routine issue; the session was resolved. Flagged as partial. The customer delayed the shipment.", sent_at: new Date("2021-11-27T07:46:46Z") }, { id: 175, ticket_id: 181, sender: "agent", content: null, sent_at: new Date("2021-03-09T18:08:17Z") }, { id: 176, ticket_id: 157, sender: "user", content: "The ticket was completed after a late check. The customer confirmed the details and the item was reopened. The request was completed after an automatic check. The account was updated after a duplicate check.", sent_at: new Date("2022-09-07T09:42:30Z") }, { id: 177, ticket_id: 211, sender: "user", content: "The delivery was processed following a minor review. The reviewer asked for a change and the delivery was updated. The refund was resolved following a manual review.", sent_at: new Date("2022-10-13T10:18:17Z") }, { id: 178, ticket_id: 248, sender: "user", content: "Flagged as standard. The reviewer resolved the refund. The supplier confirmed the details and the payment was rejected. Flagged as duplicate. The team resolved the delivery. No response from an operator, so the order was reopened.", sent_at: new Date("2020-02-05T16:11:00Z") }, { id: 179, ticket_id: 41, sender: "user", content: "No response from an operator, so the record was escalated. The claim was rejected after a duplicate check. A duplicate follow-up: the account was replaced.", sent_at: new Date("2021-11-23T14:15:54Z") }, { id: 180, ticket_id: 97, sender: "user", content: "A routine item was replaced the same day. Flagged as standard. The customer approved the account. The ticket was processed — repeat case, no further action.", sent_at: new Date("2022-11-30T19:40:49Z") }, { id: 181, ticket_id: 233, sender: "user", content: "The transfer was completed — automatic case, no further action. A repeat follow-up: the document was closed.", sent_at: new Date("2023-08-29T17:52:55Z") }, { id: 182, ticket_id: 48, sender: "user", content: "A minor follow-up: the delivery was rescheduled. An incomplete session was reopened the same day. The courier reported a late issue; the request was refunded.", sent_at: new Date("2022-11-12T11:11:32Z") }, { id: 183, ticket_id: 97, sender: "agent", content: null, sent_at: new Date("2020-07-19T21:54:22Z") }, { id: 184, ticket_id: 58, sender: "user", content: "A manual shipment was updated the same day. Flagged as late. An operator processed the document. The request was replaced — automatic case, no further action. A repeat follow-up: the document was resolved.", sent_at: new Date("2023-11-15T09:42:15Z") }, { id: 185, ticket_id: 22, sender: "user", content: "The reviewer confirmed the details and the session was escalated. The payment was rejected after a minor check. No response from the team, so the payment was resolved. The booking was rejected after an unusual check.", sent_at: new Date("2021-04-21T10:10:38Z") }, { id: 186, ticket_id: 157, sender: "agent", content: null, sent_at: new Date("2020-12-28T20:33:17Z") }, { id: 187, ticket_id: 140, sender: "agent", content: null, sent_at: new Date("2022-09-11T12:32:23Z") }, { id: 188, ticket_id: 70, sender: "user", content: "An operator confirmed the details and the record was approved. A repeat session was reviewed the same day. The courier asked for a change and the record was refunded.", sent_at: new Date("2020-02-03T06:37:21Z") }, { id: 189, ticket_id: 48, sender: "agent", content: null, sent_at: new Date("2022-12-18T21:43:50Z") }, { id: 190, ticket_id: 45, sender: "agent", content: null, sent_at: new Date("2022-09-15T14:17:13Z") }, { id: 191, ticket_id: 4, sender: "user", content: "The courier confirmed the details and the ticket was updated. No response from the team, so the record was closed.", sent_at: new Date("2022-09-05T09:07:04Z") }, { id: 192, ticket_id: 129, sender: "agent", content: null, sent_at: new Date("2022-12-26T11:04:43Z") }, { id: 193, ticket_id: 203, sender: "user", content: "An urgent delivery was rejected the same day. Flagged as urgent. The team confirmed the transfer. The account was replaced following an automatic review. The document was processed after a repeat check.", sent_at: new Date("2021-08-05T17:01:02Z") }, { id: 194, ticket_id: 155, sender: "agent", content: null, sent_at: new Date("2022-08-24T21:49:40Z") }, { id: 195, ticket_id: 146, sender: "agent", content: null, sent_at: new Date("2023-09-14T09:57:37Z") }, { id: 196, ticket_id: 93, sender: "agent", content: null, sent_at: new Date("2020-04-13T07:35:16Z") }, { id: 197, ticket_id: 132, sender: "agent", content: null, sent_at: new Date("2023-04-28T11:09:33Z") }, { id: 198, ticket_id: 82, sender: "user", content: "No response from the team, so the delivery was resolved. The customer asked for a change and the booking was reviewed.", sent_at: new Date("2023-08-15T19:24:31Z") }, { id: 199, ticket_id: 68, sender: "agent", content: null, sent_at: new Date("2021-01-16T21:36:12Z") }, { id: 200, ticket_id: 5, sender: "user", content: "The document was delayed following a standard review. Flagged as routine. The courier escalated the refund. The transfer was refunded following a partial review.", sent_at: new Date("2022-05-06T14:06:23Z") }, { id: 201, ticket_id: 120, sender: "agent", content: null, sent_at: new Date("2023-09-11T20:31:57Z") }, { id: 202, ticket_id: 181, sender: "user", content: "The record was confirmed — urgent case, no further action. An incomplete follow-up: the refund was reopened. The item was delayed following a late review. The delivery was processed following a routine review.", sent_at: new Date("2020-06-19T12:07:23Z") }, { id: 203, ticket_id: 209, sender: "agent", content: null, sent_at: new Date("2022-06-04T11:11:58Z") }, { id: 204, ticket_id: 10, sender: "user", content: "The delivery was rejected — automatic case, no further action. The ticket was processed after a routine check.", sent_at: new Date("2022-11-10T13:13:17Z") }, { id: 205, ticket_id: 85, sender: "user", content: "Flagged as unusual. The supplier rescheduled the account. The claim was resolved — partial case, no further action. The request was resolved following an automatic review.", sent_at: new Date("2022-05-22T13:41:55Z") }, { id: 206, ticket_id: 120, sender: "user", content: "A standard appointment was updated the same day. The ticket was rejected after an automatic check. No response from the team, so the item was updated. The document was refunded — urgent case, no further action.", sent_at: new Date("2022-06-01T22:08:24Z") }, { id: 207, ticket_id: 76, sender: "user", content: "The reviewer asked for a change and the document was refunded. An operator asked for a change and the session was reviewed. The transfer was delayed — urgent case, no further action. Flagged as duplicate. The customer refunded the shipment.", sent_at: new Date("2023-05-14T19:58:43Z") }, { id: 208, ticket_id: 106, sender: "agent", content: null, sent_at: new Date("2023-09-08T12:21:40Z") }, { id: 209, ticket_id: 80, sender: "agent", content: null, sent_at: new Date("2023-11-24T19:17:53Z") }, { id: 210, ticket_id: 120, sender: "user", content: "The report was resolved — standard case, no further action. The order was completed — manual case, no further action.", sent_at: new Date("2020-09-06T05:18:25Z") }, { id: 211, ticket_id: 25, sender: "agent", content: null, sent_at: new Date("2020-07-24T16:05:59Z") }, { id: 212, ticket_id: 130, sender: "agent", content: null, sent_at: new Date("2023-04-15T07:42:21Z") }, { id: 213, ticket_id: 131, sender: "user", content: "Flagged as duplicate. The account owner confirmed the appointment. Support asked for a change and the refund was delayed.", sent_at: new Date("2020-01-11T05:53:14Z") }, { id: 214, ticket_id: 213, sender: "agent", content: null, sent_at: new Date("2020-03-16T19:27:44Z") }, { id: 215, ticket_id: 152, sender: "user", content: "The shipment was rejected following a standard review. Flagged as incomplete. The supplier closed the order. A routine request was processed the same day. The account owner confirmed the details and the claim was refunded.", sent_at: new Date("2020-10-22T18:19:57Z") }, { id: 216, ticket_id: 185, sender: "agent", content: null, sent_at: new Date("2020-07-09T22:31:21Z") }, { id: 217, ticket_id: 193, sender: "agent", content: null, sent_at: new Date("2022-07-01T12:35:27Z") }, { id: 218, ticket_id: 127, sender: "user", content: "The request was delayed following a standard review. The courier confirmed the details and the shipment was approved. The customer confirmed the details and the account was updated.", sent_at: new Date("2022-06-02T17:49:19Z") }, { id: 219, ticket_id: 96, sender: "user", content: "The account was rejected following an urgent review. No response from support, so the ticket was updated. An operator confirmed the details and the record was replaced.", sent_at: new Date("2020-01-14T22:05:47Z") }, { id: 220, ticket_id: 114, sender: "agent", content: null, sent_at: new Date("2022-09-03T13:16:09Z") }, { id: 221, ticket_id: 250, sender: "agent", content: null, sent_at: new Date("2022-06-02T09:47:56Z") }, { id: 222, ticket_id: 115, sender: "agent", content: null, sent_at: new Date("2022-07-10T01:52:43Z") }, { id: 223, ticket_id: 250, sender: "user", content: "The courier asked for a change and the shipment was closed. The customer confirmed the details and the order was rejected.", sent_at: new Date("2022-11-25T17:09:09Z") }, { id: 224, ticket_id: 216, sender: "user", content: "A minor follow-up: the document was escalated. The session was rejected following a minor review.", sent_at: new Date("2022-06-03T20:46:16Z") }, { id: 225, ticket_id: 207, sender: "agent", content: null, sent_at: new Date("2023-09-12T17:28:59Z") }, { id: 226, ticket_id: 141, sender: "agent", content: null, sent_at: new Date("2021-11-28T23:40:37Z") }, { id: 227, ticket_id: 142, sender: "user", content: "The reviewer reported an incomplete issue; the shipment was reviewed. Flagged as automatic. The reviewer closed the ticket. The request was escalated following a repeat review.", sent_at: new Date("2020-08-04T00:20:15Z") }, { id: 228, ticket_id: 170, sender: "agent", content: null, sent_at: new Date("2021-12-09T08:21:58Z") }, { id: 229, ticket_id: 207, sender: "user", content: "Flagged as late. The account owner reviewed the report. No response from an operator, so the order was reviewed. A repeat delivery was replaced the same day. An urgent invoice was cancelled the same day.", sent_at: new Date("2023-09-19T09:49:52Z") }, { id: 230, ticket_id: 134, sender: "user", content: "The supplier asked for a change and the account was resolved. The item was processed after a duplicate check. No response from the account owner, so the request was processed. The reviewer asked for a change and the appointment was cancelled.", sent_at: new Date("2020-01-28T21:38:30Z") }, { id: 231, ticket_id: 13, sender: "agent", content: null, sent_at: new Date("2021-11-19T07:35:00Z") }, { id: 232, ticket_id: 3, sender: "agent", content: null, sent_at: new Date("2023-05-26T14:59:06Z") }, { id: 233, ticket_id: 143, sender: "user", content: "An unusual refund was confirmed the same day. The payment was completed following an incomplete review.", sent_at: new Date("2023-11-18T17:05:31Z") }, { id: 234, ticket_id: 185, sender: "agent", content: null, sent_at: new Date("2021-03-07T05:54:45Z") }, { id: 235, ticket_id: 38, sender: "agent", content: null, sent_at: new Date("2021-12-08T17:08:37Z") }, { id: 236, ticket_id: 99, sender: "user", content: "Flagged as minor. The supplier escalated the account. No response from the customer, so the item was rejected.", sent_at: new Date("2020-07-06T15:10:18Z") }, { id: 237, ticket_id: 242, sender: "agent", content: null, sent_at: new Date("2022-03-31T12:57:12Z") }, { id: 238, ticket_id: 90, sender: "user", content: "A duplicate follow-up: the claim was delayed. A duplicate follow-up: the booking was rejected. An unusual follow-up: the request was delayed.", sent_at: new Date("2022-01-01T13:35:29Z") }, { id: 239, ticket_id: 181, sender: "agent", content: null, sent_at: new Date("2021-12-22T13:49:17Z") }, { id: 240, ticket_id: 65, sender: "user", content: "The customer reported a manual issue; the request was rejected. The item was replaced after a manual check.", sent_at: new Date("2023-04-14T17:43:13Z") }, { id: 241, ticket_id: 86, sender: "user", content: "An incomplete follow-up: the payment was replaced. The report was escalated — manual case, no further action.", sent_at: new Date("2020-11-28T10:03:17Z") }, { id: 242, ticket_id: 240, sender: "agent", content: null, sent_at: new Date("2022-08-10T10:05:19Z") }, { id: 243, ticket_id: 189, sender: "agent", content: null, sent_at: new Date("2020-08-29T15:53:11Z") }, { id: 244, ticket_id: 193, sender: "agent", content: null, sent_at: new Date("2022-02-06T20:06:45Z") }, { id: 245, ticket_id: 4, sender: "agent", content: null, sent_at: new Date("2021-03-10T22:58:39Z") }, { id: 246, ticket_id: 204, sender: "user", content: "The refund was refunded — partial case, no further action. The transfer was resolved after a partial check. A partial follow-up: the payment was delayed.", sent_at: new Date("2020-03-25T10:55:45Z") }, { id: 247, ticket_id: 161, sender: "user", content: "Support asked for a change and the session was rejected. The supplier asked for a change and the claim was delayed.", sent_at: new Date("2020-04-11T17:40:30Z") }, { id: 248, ticket_id: 64, sender: "user", content: "An operator reported a repeat issue; the payment was completed. The claim was closed following an automatic review. A repeat follow-up: the session was processed. The supplier confirmed the details and the report was confirmed.", sent_at: new Date("2022-03-02T09:40:26Z") }, { id: 249, ticket_id: 211, sender: "agent", content: null, sent_at: new Date("2020-04-26T10:38:40Z") }, { id: 250, ticket_id: 209, sender: "agent", content: null, sent_at: new Date("2020-12-15T15:18:21Z") }, { id: 251, ticket_id: 165, sender: "user", content: "The supplier reported an unusual issue; the shipment was rescheduled. The customer reported a repeat issue; the request was resolved. A duplicate invoice was reviewed the same day.", sent_at: new Date("2023-09-19T16:20:12Z") }, { id: 252, ticket_id: 22, sender: "user", content: "The appointment was reviewed following a late review. The transfer was escalated — manual case, no further action.", sent_at: new Date("2022-01-10T09:21:07Z") }, { id: 253, ticket_id: 134, sender: "user", content: "Flagged as partial. The team delayed the invoice. The courier asked for a change and the appointment was approved. The reviewer reported a partial issue; the appointment was processed.", sent_at: new Date("2023-12-26T12:45:09Z") }, { id: 254, ticket_id: 79, sender: "user", content: "A duplicate account was escalated the same day. Flagged as duplicate. The supplier refunded the booking. Support confirmed the details and the document was rejected.", sent_at: new Date("2020-02-16T14:52:05Z") }, { id: 255, ticket_id: 66, sender: "user", content: "No response from the account owner, so the session was refunded. Flagged as minor. The team updated the item. The request was rescheduled — repeat case, no further action.", sent_at: new Date("2022-04-18T16:35:47Z") }, { id: 256, ticket_id: 95, sender: "agent", content: null, sent_at: new Date("2023-12-09T19:47:41Z") }, { id: 257, ticket_id: 34, sender: "agent", content: null, sent_at: new Date("2020-11-14T20:13:27Z") }, { id: 258, ticket_id: 124, sender: "user", content: "No response from the supplier, so the order was refunded. The invoice was processed after a repeat check. The ticket was refunded after an urgent check. A partial follow-up: the order was confirmed.", sent_at: new Date("2022-04-14T09:55:02Z") }, { id: 259, ticket_id: 224, sender: "agent", content: null, sent_at: new Date("2022-04-10T20:39:30Z") }, { id: 260, ticket_id: 49, sender: "agent", content: null, sent_at: new Date("2021-05-29T15:27:11Z") }, { id: 261, ticket_id: 69, sender: "agent", content: null, sent_at: new Date("2020-01-07T17:25:25Z") }, { id: 262, ticket_id: 5, sender: "user", content: "A standard delivery was escalated the same day. The reviewer confirmed the details and the record was rescheduled. The appointment was rejected after an unusual check. The booking was closed after a manual check.", sent_at: new Date("2023-07-20T18:46:17Z") }, { id: 263, ticket_id: 19, sender: "user", content: "Support reported an incomplete issue; the order was reopened. The courier reported an unusual issue; the order was reopened.", sent_at: new Date("2020-06-29T18:52:09Z") }, { id: 264, ticket_id: 117, sender: "user", content: "A manual payment was refunded the same day. The team confirmed the details and the document was escalated.", sent_at: new Date("2022-04-10T19:07:52Z") }, { id: 265, ticket_id: 176, sender: "agent", content: null, sent_at: new Date("2021-03-22T11:31:36Z") }, { id: 266, ticket_id: 206, sender: "user", content: "Flagged as unusual. Support cancelled the appointment. An operator confirmed the details and the transfer was processed. An operator asked for a change and the record was replaced.", sent_at: new Date("2022-01-09T20:24:40Z") }, { id: 267, ticket_id: 84, sender: "agent", content: null, sent_at: new Date("2022-04-11T12:37:09Z") }, { id: 268, ticket_id: 198, sender: "user", content: "No response from the courier, so the refund was reopened. Flagged as partial. The customer rescheduled the booking. No response from the courier, so the record was replaced.", sent_at: new Date("2022-01-11T21:19:04Z") }, { id: 269, ticket_id: 160, sender: "agent", content: null, sent_at: new Date("2021-07-24T13:39:06Z") }, { id: 270, ticket_id: 78, sender: "user", content: "The account owner reported a minor issue; the transfer was updated. The invoice was reopened after an automatic check. An operator confirmed the details and the session was updated.", sent_at: new Date("2023-08-05T17:30:34Z") }, { id: 271, ticket_id: 54, sender: "agent", content: null, sent_at: new Date("2022-01-12T12:31:28Z") }, { id: 272, ticket_id: 63, sender: "user", content: "No response from support, so the delivery was updated. The request was reviewed — minor case, no further action. The transfer was rescheduled following a manual review.", sent_at: new Date("2023-12-12T07:07:06Z") }, { id: 273, ticket_id: 122, sender: "user", content: "The appointment was confirmed — repeat case, no further action. A standard delivery was approved the same day. The supplier asked for a change and the report was completed. Flagged as manual. The supplier escalated the booking.", sent_at: new Date("2022-10-30T11:49:38Z") }, { id: 274, ticket_id: 151, sender: "agent", content: null, sent_at: new Date("2022-09-14T15:10:59Z") }, { id: 275, ticket_id: 154, sender: "user", content: "The customer confirmed the details and the booking was closed. Support reported a standard issue; the session was cancelled. A standard record was closed the same day. Support confirmed the details and the delivery was approved.", sent_at: new Date("2021-11-26T09:21:39Z") }, { id: 276, ticket_id: 136, sender: "agent", content: null, sent_at: new Date("2023-12-05T13:33:48Z") }, { id: 277, ticket_id: 15, sender: "agent", content: null, sent_at: new Date("2022-05-26T09:54:34Z") }, { id: 278, ticket_id: 84, sender: "user", content: "A routine refund was rejected the same day. Flagged as partial. The courier rescheduled the appointment. The team confirmed the details and the session was escalated.", sent_at: new Date("2021-09-27T08:13:10Z") }, { id: 279, ticket_id: 172, sender: "agent", content: null, sent_at: new Date("2020-12-18T20:47:52Z") }, { id: 280, ticket_id: 86, sender: "user", content: "The courier asked for a change and the ticket was processed. The document was completed — minor case, no further action.", sent_at: new Date("2021-05-17T10:34:15Z") }, { id: 281, ticket_id: 178, sender: "agent", content: null, sent_at: new Date("2020-07-01T13:50:01Z") }, { id: 282, ticket_id: 214, sender: "user", content: "The team reported a partial issue; the transfer was processed. An unusual follow-up: the request was reviewed. The account owner reported a manual issue; the request was processed.", sent_at: new Date("2022-01-05T19:28:05Z") }, { id: 283, ticket_id: 217, sender: "user", content: "The booking was reviewed following a manual review. No response from an operator, so the session was reopened. An operator asked for a change and the ticket was reopened. The session was cancelled after an automatic check.", sent_at: new Date("2021-06-18T10:53:55Z") }, { id: 284, ticket_id: 122, sender: "agent", content: null, sent_at: new Date("2021-03-07T17:05:22Z") }, { id: 285, ticket_id: 141, sender: "user", content: "Flagged as incomplete. The customer refunded the order. An incomplete account was delayed the same day.", sent_at: new Date("2022-12-16T20:45:55Z") }, { id: 286, ticket_id: 86, sender: "agent", content: null, sent_at: new Date("2021-03-25T09:13:36Z") }, { id: 287, ticket_id: 48, sender: "user", content: "No response from support, so the report was processed. Support asked for a change and the claim was cancelled.", sent_at: new Date("2021-12-23T16:15:41Z") }, { id: 288, ticket_id: 135, sender: "agent", content: null, sent_at: new Date("2020-12-02T08:17:54Z") }, { id: 289, ticket_id: 97, sender: "user", content: "The supplier reported an urgent issue; the delivery was reviewed. The claim was escalated after a partial check. A routine session was resolved the same day. A standard invoice was delayed the same day.", sent_at: new Date("2021-11-22T00:23:48Z") }, { id: 290, ticket_id: 139, sender: "user", content: "The item was rescheduled — unusual case, no further action. The report was rejected — manual case, no further action.", sent_at: new Date("2023-08-01T10:45:29Z") }, { id: 291, ticket_id: 152, sender: "agent", content: null, sent_at: new Date("2022-09-14T19:01:33Z") }, { id: 292, ticket_id: 146, sender: "user", content: "A late order was processed the same day. An operator reported a late issue; the account was rejected. The shipment was escalated after a duplicate check.", sent_at: new Date("2022-07-27T18:04:44Z") }, { id: 293, ticket_id: 93, sender: "agent", content: null, sent_at: new Date("2021-09-28T14:39:50Z") }, { id: 294, ticket_id: 174, sender: "user", content: "Flagged as routine. The account owner cancelled the account. The supplier confirmed the details and the payment was rescheduled.", sent_at: new Date("2021-10-27T20:15:27Z") }, { id: 295, ticket_id: 74, sender: "user", content: "The customer reported a minor issue; the payment was reopened. The refund was replaced — unusual case, no further action. The payment was replaced after a manual check.", sent_at: new Date("2023-08-19T21:45:33Z") }, { id: 296, ticket_id: 246, sender: "agent", content: null, sent_at: new Date("2021-12-27T20:39:35Z") }, { id: 297, ticket_id: 112, sender: "user", content: "Flagged as duplicate. The account owner reopened the ticket. The supplier asked for a change and the booking was rejected. Flagged as late. An operator cancelled the request. The customer asked for a change and the transfer was rejected.", sent_at: new Date("2023-04-01T23:35:56Z") }, { id: 298, ticket_id: 109, sender: "user", content: "Flagged as routine. The supplier confirmed the record. The report was reopened after a repeat check.", sent_at: new Date("2021-11-12T11:24:47Z") }, { id: 299, ticket_id: 8, sender: "agent", content: null, sent_at: new Date("2021-03-30T19:20:03Z") }, { id: 300, ticket_id: 18, sender: "user", content: "A repeat account was escalated the same day. A minor follow-up: the session was approved.", sent_at: new Date("2022-05-09T23:00:14Z") }, { id: 301, ticket_id: 176, sender: "user", content: "No response from the account owner, so the request was closed. The record was closed following an automatic review. The courier reported an incomplete issue; the ticket was rescheduled.", sent_at: new Date("2021-04-29T11:44:12Z") }, { id: 302, ticket_id: 146, sender: "agent", content: null, sent_at: new Date("2022-10-03T11:25:10Z") }, { id: 303, ticket_id: 115, sender: "agent", content: null, sent_at: new Date("2022-12-23T13:47:56Z") }, { id: 304, ticket_id: 34, sender: "agent", content: null, sent_at: new Date("2023-06-25T09:36:15Z") }, { id: 305, ticket_id: 158, sender: "agent", content: null, sent_at: new Date("2023-02-05T17:06:40Z") }, { id: 306, ticket_id: 162, sender: "agent", content: null, sent_at: new Date("2020-04-21T14:51:29Z") }, { id: 307, ticket_id: 246, sender: "user", content: "The request was refunded — late case, no further action. The customer reported a partial issue; the delivery was reopened. The account owner asked for a change and the item was resolved.", sent_at: new Date("2022-10-29T19:28:45Z") }, { id: 308, ticket_id: 12, sender: "agent", content: null, sent_at: new Date("2020-04-12T18:50:56Z") }, { id: 309, ticket_id: 102, sender: "user", content: "An operator asked for a change and the order was refunded. The courier reported an urgent issue; the session was delayed. The supplier asked for a change and the account was rescheduled.", sent_at: new Date("2020-01-12T15:38:11Z") }, { id: 310, ticket_id: 106, sender: "user", content: "A standard follow-up: the ticket was processed. The customer reported a routine issue; the delivery was rejected. No response from the customer, so the delivery was updated.", sent_at: new Date("2022-09-19T21:28:54Z") }, { id: 311, ticket_id: 194, sender: "agent", content: null, sent_at: new Date("2023-10-19T21:56:09Z") }, { id: 312, ticket_id: 236, sender: "user", content: "Flagged as late. The reviewer reviewed the request. A minor follow-up: the document was processed.", sent_at: new Date("2021-01-27T19:08:30Z") }, { id: 313, ticket_id: 70, sender: "user", content: "Flagged as repeat. The team updated the booking. The item was updated following an automatic review. Flagged as manual. The supplier rejected the ticket. The account owner asked for a change and the request was resolved.", sent_at: new Date("2023-04-27T21:04:36Z") }, { id: 314, ticket_id: 139, sender: "user", content: "The account owner reported a partial issue; the payment was delayed. Support reported an incomplete issue; the record was confirmed. No response from the courier, so the payment was reviewed.", sent_at: new Date("2023-03-07T15:37:46Z") }, { id: 315, ticket_id: 165, sender: "agent", content: null, sent_at: new Date("2022-02-16T22:05:56Z") }, { id: 316, ticket_id: 143, sender: "user", content: "The delivery was resolved — repeat case, no further action. The customer asked for a change and the account was rejected. An incomplete follow-up: the booking was refunded.", sent_at: new Date("2022-11-17T05:17:55Z") }, { id: 317, ticket_id: 94, sender: "agent", content: null, sent_at: new Date("2023-09-14T18:48:14Z") }, { id: 318, ticket_id: 25, sender: "user", content: "An automatic account was escalated the same day. The appointment was rejected — partial case, no further action. An urgent report was replaced the same day. The supplier reported an incomplete issue; the order was reopened.", sent_at: new Date("2021-01-14T04:17:52Z") }, { id: 319, ticket_id: 242, sender: "agent", content: null, sent_at: new Date("2022-11-22T07:24:57Z") }, { id: 320, ticket_id: 239, sender: "agent", content: null, sent_at: new Date("2023-09-05T23:26:47Z") }, { id: 321, ticket_id: 20, sender: "user", content: "The transfer was updated — automatic case, no further action. The appointment was reviewed — automatic case, no further action.", sent_at: new Date("2022-06-30T10:50:18Z") }, { id: 322, ticket_id: 133, sender: "agent", content: null, sent_at: new Date("2020-12-21T21:22:05Z") }, { id: 323, ticket_id: 222, sender: "user", content: "A standard follow-up: the transfer was reviewed. A minor follow-up: the claim was rejected. The delivery was resolved — minor case, no further action.", sent_at: new Date("2022-11-10T20:32:35Z") }, { id: 324, ticket_id: 12, sender: "agent", content: null, sent_at: new Date("2020-03-29T18:04:56Z") }, { id: 325, ticket_id: 42, sender: "agent", content: null, sent_at: new Date("2023-11-02T16:47:58Z") }, { id: 326, ticket_id: 7, sender: "user", content: "The customer asked for a change and the order was confirmed. The appointment was reviewed after a minor check.", sent_at: new Date("2023-06-08T18:53:26Z") }, { id: 327, ticket_id: 247, sender: "user", content: "The account owner reported a duplicate issue; the delivery was approved. No response from support, so the shipment was updated. The team asked for a change and the booking was approved.", sent_at: new Date("2023-05-05T12:08:47Z") }, { id: 328, ticket_id: 56, sender: "user", content: "The document was confirmed after an automatic check. The booking was escalated — manual case, no further action. Flagged as urgent. The team reopened the shipment.", sent_at: new Date("2021-09-06T16:09:40Z") }, { id: 329, ticket_id: 81, sender: "user", content: "The courier reported an automatic issue; the document was reopened. The refund was completed — partial case, no further action. An operator reported a standard issue; the payment was reviewed. No response from an operator, so the booking was replaced.", sent_at: new Date("2021-10-30T00:03:30Z") }, { id: 330, ticket_id: 124, sender: "agent", content: null, sent_at: new Date("2020-01-03T15:36:44Z") }, { id: 331, ticket_id: 203, sender: "user", content: "The team reported a repeat issue; the document was rejected. The invoice was closed following an unusual review. The reviewer asked for a change and the ticket was reviewed.", sent_at: new Date("2023-09-21T22:20:44Z") }, { id: 332, ticket_id: 132, sender: "user", content: "A repeat payment was updated the same day. An operator reported a partial issue; the claim was updated. The delivery was closed after a routine check. An operator reported an incomplete issue; the claim was cancelled.", sent_at: new Date("2020-12-21T22:18:20Z") }, { id: 333, ticket_id: 78, sender: "agent", content: null, sent_at: new Date("2020-03-17T14:11:43Z") }, { id: 334, ticket_id: 169, sender: "agent", content: null, sent_at: new Date("2021-09-25T23:11:08Z") }, { id: 335, ticket_id: 191, sender: "user", content: "Flagged as automatic. Support resolved the ticket. No response from the courier, so the session was completed. The team reported a manual issue; the appointment was reviewed. The reviewer reported a manual issue; the account was updated.", sent_at: new Date("2020-08-04T18:17:42Z") }, { id: 336, ticket_id: 75, sender: "user", content: "The team confirmed the details and the refund was replaced. No response from the courier, so the order was replaced. Support reported an urgent issue; the document was reviewed.", sent_at: new Date("2021-02-01T18:55:59Z") }, { id: 337, ticket_id: 199, sender: "user", content: "An urgent follow-up: the shipment was updated. The refund was updated — incomplete case, no further action.", sent_at: new Date("2023-06-02T12:53:58Z") }, { id: 338, ticket_id: 123, sender: "user", content: "A minor follow-up: the booking was refunded. The supplier confirmed the details and the request was refunded. Flagged as standard. The reviewer replaced the delivery.", sent_at: new Date("2020-08-09T12:25:58Z") }, { id: 339, ticket_id: 70, sender: "user", content: "Support asked for a change and the report was reviewed. The team asked for a change and the record was rejected. The request was delayed — late case, no further action.", sent_at: new Date("2020-03-07T17:42:22Z") }, { id: 340, ticket_id: 205, sender: "agent", content: null, sent_at: new Date("2022-07-13T17:40:00Z") }, { id: 341, ticket_id: 122, sender: "user", content: "No response from the courier, so the item was confirmed. The item was reopened — urgent case, no further action.", sent_at: new Date("2022-09-25T20:49:19Z") }, { id: 342, ticket_id: 124, sender: "user", content: "The team confirmed the details and the appointment was resolved. The invoice was closed after a duplicate check. The claim was resolved after an incomplete check.", sent_at: new Date("2020-07-13T18:16:12Z") }, { id: 343, ticket_id: 216, sender: "agent", content: null, sent_at: new Date("2021-04-25T18:46:20Z") }, { id: 344, ticket_id: 239, sender: "user", content: "The appointment was closed — repeat case, no further action. The account owner confirmed the details and the record was refunded. An operator confirmed the details and the booking was resolved. Flagged as manual. The courier approved the appointment.", sent_at: new Date("2021-10-10T10:33:08Z") }, { id: 345, ticket_id: 24, sender: "agent", content: null, sent_at: new Date("2020-06-24T23:24:25Z") }, { id: 346, ticket_id: 216, sender: "user", content: "A minor record was reviewed the same day. The booking was refunded after a partial check.", sent_at: new Date("2023-12-29T09:22:02Z") }, { id: 347, ticket_id: 30, sender: "agent", content: null, sent_at: new Date("2020-08-06T19:39:27Z") }, { id: 348, ticket_id: 111, sender: "user", content: "The refund was reopened after a partial check. The ticket was completed following an automatic review. Support asked for a change and the claim was rejected. A duplicate follow-up: the delivery was completed.", sent_at: new Date("2021-12-02T12:16:06Z") }, { id: 349, ticket_id: 128, sender: "agent", content: null, sent_at: new Date("2023-01-02T14:20:40Z") }, { id: 350, ticket_id: 157, sender: "agent", content: null, sent_at: new Date("2023-03-18T19:04:37Z") }, { id: 351, ticket_id: 218, sender: "user", content: "No response from the courier, so the refund was escalated. The reviewer confirmed the details and the appointment was escalated.", sent_at: new Date("2022-03-02T16:53:46Z") }, { id: 352, ticket_id: 206, sender: "agent", content: null, sent_at: new Date("2021-12-30T09:54:38Z") }, { id: 353, ticket_id: 211, sender: "user", content: "The booking was refunded after an incomplete check. The account owner asked for a change and the appointment was rejected. The account owner reported a late issue; the account was replaced. No response from the courier, so the delivery was resolved.", sent_at: new Date("2021-01-06T09:19:29Z") }, { id: 354, ticket_id: 36, sender: "user", content: "The record was rescheduled after a standard check. The item was confirmed after an automatic check. Flagged as repeat. The customer approved the document.", sent_at: new Date("2021-10-02T18:28:53Z") }, { id: 355, ticket_id: 165, sender: "user", content: "The booking was closed after an incomplete check. The order was escalated — routine case, no further action. No response from the team, so the delivery was resolved. The request was reopened — routine case, no further action.", sent_at: new Date("2020-03-17T22:38:14Z") }, { id: 356, ticket_id: 177, sender: "agent", content: null, sent_at: new Date("2023-12-25T10:22:36Z") }, { id: 357, ticket_id: 28, sender: "agent", content: null, sent_at: new Date("2023-04-21T19:15:41Z") }, { id: 358, ticket_id: 47, sender: "user", content: "The payment was refunded after a standard check. Support asked for a change and the account was confirmed. The team confirmed the details and the refund was delayed. The courier reported an incomplete issue; the refund was updated.", sent_at: new Date("2021-10-06T17:25:18Z") }, { id: 359, ticket_id: 15, sender: "agent", content: null, sent_at: new Date("2020-07-31T19:02:34Z") }, { id: 360, ticket_id: 98, sender: "user", content: "The record was cancelled following a minor review. A late follow-up: the request was escalated. Flagged as unusual. Support processed the item. No response from the reviewer, so the claim was delayed.", sent_at: new Date("2023-09-07T05:43:51Z") }, { id: 361, ticket_id: 128, sender: "agent", content: null, sent_at: new Date("2022-08-01T05:16:21Z") }, { id: 362, ticket_id: 74, sender: "user", content: "Flagged as repeat. The customer resolved the report. The delivery was processed — unusual case, no further action. Support asked for a change and the refund was updated.", sent_at: new Date("2023-01-22T17:53:29Z") }, { id: 363, ticket_id: 104, sender: "user", content: "An incomplete ticket was rescheduled the same day. Flagged as routine. The team cancelled the document.", sent_at: new Date("2023-12-30T19:08:12Z") }, { id: 364, ticket_id: 160, sender: "agent", content: null, sent_at: new Date("2020-12-06T06:37:06Z") }, { id: 365, ticket_id: 209, sender: "agent", content: null, sent_at: new Date("2020-02-18T17:58:47Z") }, { id: 366, ticket_id: 174, sender: "user", content: "The customer confirmed the details and the session was updated. The shipment was cancelled following a minor review. No response from support, so the item was closed.", sent_at: new Date("2023-03-12T11:28:12Z") }, { id: 367, ticket_id: 153, sender: "user", content: "A standard refund was rejected the same day. The payment was escalated following an automatic review. The supplier asked for a change and the delivery was approved.", sent_at: new Date("2020-02-08T23:00:37Z") }, { id: 368, ticket_id: 162, sender: "user", content: "An incomplete follow-up: the ticket was confirmed. The supplier asked for a change and the document was closed.", sent_at: new Date("2021-10-04T14:21:10Z") }, { id: 369, ticket_id: 112, sender: "user", content: "The order was replaced after a standard check. The payment was cancelled after a manual check. The courier confirmed the details and the session was resolved.", sent_at: new Date("2020-07-03T08:30:42Z") }, { id: 370, ticket_id: 70, sender: "user", content: "The team confirmed the details and the document was escalated. The team confirmed the details and the request was delayed. A repeat report was resolved the same day.", sent_at: new Date("2023-07-10T17:20:30Z") }, { id: 371, ticket_id: 136, sender: "agent", content: null, sent_at: new Date("2023-11-18T21:28:41Z") }, { id: 372, ticket_id: 5, sender: "user", content: "The shipment was closed — partial case, no further action. Support confirmed the details and the claim was delayed.", sent_at: new Date("2020-05-04T21:43:56Z") }, { id: 373, ticket_id: 65, sender: "user", content: "The appointment was closed following a standard review. The courier reported a routine issue; the claim was confirmed. The account owner reported a manual issue; the record was reopened.", sent_at: new Date("2020-05-12T16:52:30Z") }, { id: 374, ticket_id: 139, sender: "agent", content: null, sent_at: new Date("2020-07-01T11:43:25Z") }, { id: 375, ticket_id: 169, sender: "user", content: "The courier confirmed the details and the claim was delayed. The courier reported an unusual issue; the document was processed. Flagged as incomplete. The supplier rescheduled the transfer. The courier confirmed the details and the record was approved.", sent_at: new Date("2022-03-27T16:28:58Z") }, { id: 376, ticket_id: 93, sender: "agent", content: null, sent_at: new Date("2023-01-11T10:49:39Z") }, { id: 377, ticket_id: 214, sender: "agent", content: null, sent_at: new Date("2022-08-20T04:46:01Z") }, { id: 378, ticket_id: 119, sender: "user", content: "The delivery was refunded — duplicate case, no further action. Flagged as standard. The customer delayed the document.", sent_at: new Date("2020-03-22T20:15:04Z") }, { id: 379, ticket_id: 122, sender: "agent", content: null, sent_at: new Date("2023-04-19T12:46:23Z") }, { id: 380, ticket_id: 182, sender: "agent", content: null, sent_at: new Date("2021-08-03T22:08:32Z") }, { id: 381, ticket_id: 12, sender: "user", content: "The refund was escalated following an unusual review. A minor follow-up: the payment was approved. No response from the account owner, so the item was reopened. The payment was rejected following a partial review.", sent_at: new Date("2020-12-05T08:43:59Z") }, { id: 382, ticket_id: 2, sender: "user", content: "A late delivery was reopened the same day. An operator asked for a change and the payment was rescheduled. The payment was updated following a minor review. The refund was resolved following a partial review.", sent_at: new Date("2020-01-10T14:49:00Z") }, { id: 383, ticket_id: 176, sender: "agent", content: null, sent_at: new Date("2023-04-14T10:27:07Z") }, { id: 384, ticket_id: 186, sender: "user", content: "No response from support, so the record was closed. The reviewer asked for a change and the claim was updated.", sent_at: new Date("2020-10-23T08:39:44Z") }, { id: 385, ticket_id: 46, sender: "user", content: "The team reported an automatic issue; the delivery was reopened. No response from the supplier, so the appointment was completed. Flagged as repeat. The team resolved the record. The ticket was closed after an automatic check.", sent_at: new Date("2022-07-26T15:40:17Z") }, { id: 386, ticket_id: 164, sender: "agent", content: null, sent_at: new Date("2021-10-10T10:23:45Z") }, { id: 387, ticket_id: 247, sender: "agent", content: null, sent_at: new Date("2023-08-03T21:54:33Z") }, { id: 388, ticket_id: 21, sender: "agent", content: null, sent_at: new Date("2022-06-01T09:12:08Z") }, { id: 389, ticket_id: 198, sender: "agent", content: null, sent_at: new Date("2022-06-02T06:16:50Z") }, { id: 390, ticket_id: 248, sender: "user", content: "The team reported a standard issue; the payment was reopened. The courier reported a duplicate issue; the ticket was updated.", sent_at: new Date("2022-03-11T17:24:59Z") }, { id: 391, ticket_id: 36, sender: "user", content: "Flagged as manual. The courier reopened the request. A standard follow-up: the booking was rescheduled. The reviewer asked for a change and the appointment was resolved. The team reported a repeat issue; the refund was replaced.", sent_at: new Date("2022-12-19T08:45:58Z") }, { id: 392, ticket_id: 44, sender: "agent", content: null, sent_at: new Date("2022-09-06T17:10:26Z") }, { id: 393, ticket_id: 216, sender: "agent", content: null, sent_at: new Date("2022-02-10T22:52:59Z") }, { id: 394, ticket_id: 30, sender: "agent", content: null, sent_at: new Date("2021-08-10T11:42:58Z") }, { id: 395, ticket_id: 213, sender: "agent", content: null, sent_at: new Date("2023-12-21T14:48:21Z") }, { id: 396, ticket_id: 178, sender: "user", content: "The supplier asked for a change and the request was refunded. The team reported a late issue; the booking was approved.", sent_at: new Date("2023-12-14T13:57:58Z") }, { id: 397, ticket_id: 186, sender: "user", content: "An unusual appointment was delayed the same day. The item was closed — repeat case, no further action. The reviewer confirmed the details and the document was refunded. The session was cancelled after an unusual check.", sent_at: new Date("2020-06-27T17:09:07Z") }, { id: 398, ticket_id: 46, sender: "agent", content: null, sent_at: new Date("2023-03-15T09:07:29Z") }, { id: 399, ticket_id: 229, sender: "user", content: "The supplier reported an urgent issue; the request was processed. A minor document was updated the same day. An operator confirmed the details and the refund was completed.", sent_at: new Date("2022-05-10T18:27:20Z") }, { id: 400, ticket_id: 135, sender: "user", content: "A repeat follow-up: the booking was processed. The document was reviewed following a routine review. The customer confirmed the details and the appointment was escalated.", sent_at: new Date("2023-05-30T16:22:36Z") }, { id: 401, ticket_id: 110, sender: "agent", content: null, sent_at: new Date("2020-11-27T11:47:55Z") }, { id: 402, ticket_id: 40, sender: "agent", content: null, sent_at: new Date("2020-11-27T14:01:54Z") }, { id: 403, ticket_id: 46, sender: "agent", content: null, sent_at: new Date("2022-06-09T14:55:58Z") }, { id: 404, ticket_id: 153, sender: "user", content: "A late follow-up: the shipment was approved. An operator confirmed the details and the request was reopened. Flagged as standard. The courier refunded the refund. No response from the account owner, so the report was rescheduled.", sent_at: new Date("2020-05-07T11:57:31Z") }, { id: 405, ticket_id: 139, sender: "user", content: "The refund was processed following a manual review. The team reported a late issue; the transfer was refunded. Support asked for a change and the ticket was resolved. The reviewer asked for a change and the record was replaced.", sent_at: new Date("2023-05-13T10:37:01Z") }, { id: 406, ticket_id: 79, sender: "agent", content: null, sent_at: new Date("2021-04-02T05:16:34Z") }, { id: 407, ticket_id: 249, sender: "user", content: "Flagged as minor. The supplier escalated the transfer. A partial follow-up: the item was resolved. The appointment was approved — incomplete case, no further action.", sent_at: new Date("2023-02-22T16:25:58Z") }, { id: 408, ticket_id: 9, sender: "agent", content: null, sent_at: new Date("2020-08-16T05:12:33Z") }, { id: 409, ticket_id: 208, sender: "user", content: "A routine follow-up: the request was confirmed. The reviewer reported an incomplete issue; the order was updated. The account owner confirmed the details and the report was cancelled. No response from an operator, so the record was closed.", sent_at: new Date("2023-05-23T09:33:27Z") }, { id: 410, ticket_id: 25, sender: "user", content: "The team confirmed the details and the shipment was reviewed. The request was closed following an unusual review.", sent_at: new Date("2023-11-08T09:14:28Z") }, { id: 411, ticket_id: 158, sender: "agent", content: null, sent_at: new Date("2023-03-02T15:42:14Z") }, { id: 412, ticket_id: 14, sender: "agent", content: null, sent_at: new Date("2022-05-22T00:56:28Z") }, { id: 413, ticket_id: 59, sender: "agent", content: null, sent_at: new Date("2022-03-31T17:38:30Z") }, { id: 414, ticket_id: 50, sender: "agent", content: null, sent_at: new Date("2023-12-30T13:39:28Z") }, { id: 415, ticket_id: 145, sender: "agent", content: null, sent_at: new Date("2022-12-23T13:20:35Z") }, { id: 416, ticket_id: 79, sender: "user", content: "An automatic ticket was resolved the same day. A partial follow-up: the booking was reopened. A duplicate record was cancelled the same day.", sent_at: new Date("2023-03-03T20:31:36Z") }, { id: 417, ticket_id: 57, sender: "agent", content: null, sent_at: new Date("2020-04-19T07:06:06Z") }, { id: 418, ticket_id: 162, sender: "user", content: "The invoice was approved following an urgent review. The customer confirmed the details and the transfer was escalated.", sent_at: new Date("2020-02-06T10:44:24Z") }, { id: 419, ticket_id: 206, sender: "agent", content: null, sent_at: new Date("2021-06-19T12:39:37Z") }, { id: 420, ticket_id: 82, sender: "agent", content: null, sent_at: new Date("2021-04-04T10:42:14Z") }, { id: 421, ticket_id: 233, sender: "agent", content: null, sent_at: new Date("2021-04-05T02:53:28Z") }, { id: 422, ticket_id: 231, sender: "agent", content: null, sent_at: new Date("2021-01-31T10:37:37Z") }, { id: 423, ticket_id: 56, sender: "agent", content: null, sent_at: new Date("2023-07-25T13:37:12Z") }, { id: 424, ticket_id: 228, sender: "agent", content: null, sent_at: new Date("2022-05-16T22:35:37Z") }, { id: 425, ticket_id: 74, sender: "agent", content: null, sent_at: new Date("2023-01-01T13:16:27Z") }, { id: 426, ticket_id: 235, sender: "agent", content: null, sent_at: new Date("2021-04-07T10:49:00Z") }, { id: 427, ticket_id: 184, sender: "agent", content: null, sent_at: new Date("2022-12-15T16:03:05Z") }, { id: 428, ticket_id: 174, sender: "agent", content: null, sent_at: new Date("2021-08-07T17:07:56Z") }, { id: 429, ticket_id: 199, sender: "user", content: "Flagged as unusual. The courier rescheduled the shipment. A routine follow-up: the refund was cancelled.", sent_at: new Date("2020-03-11T11:54:35Z") }, { id: 430, ticket_id: 163, sender: "agent", content: null, sent_at: new Date("2023-02-07T11:34:40Z") }, { id: 431, ticket_id: 145, sender: "user", content: "The claim was approved after a standard check. Flagged as duplicate. The account owner replaced the invoice. The ticket was processed following an incomplete review. The customer asked for a change and the session was reviewed.", sent_at: new Date("2022-03-30T08:38:12Z") }, { id: 432, ticket_id: 248, sender: "user", content: "Flagged as unusual. Support rejected the invoice. The account was reopened after an incomplete check. The courier confirmed the details and the document was rejected. The session was reviewed — repeat case, no further action.", sent_at: new Date("2021-05-09T21:34:03Z") }, { id: 433, ticket_id: 227, sender: "user", content: "A standard follow-up: the session was closed. The booking was cancelled following a manual review.", sent_at: new Date("2023-07-15T15:59:29Z") }, { id: 434, ticket_id: 38, sender: "agent", content: null, sent_at: new Date("2023-11-23T22:26:11Z") }, { id: 435, ticket_id: 16, sender: "agent", content: null, sent_at: new Date("2022-03-26T16:49:47Z") }, { id: 436, ticket_id: 235, sender: "agent", content: null, sent_at: new Date("2023-10-19T23:03:38Z") }, { id: 437, ticket_id: 134, sender: "user", content: "The customer confirmed the details and the transfer was confirmed. The reviewer confirmed the details and the record was rejected. No response from the account owner, so the order was replaced.", sent_at: new Date("2021-08-30T13:05:56Z") }, { id: 438, ticket_id: 86, sender: "agent", content: null, sent_at: new Date("2022-01-11T08:54:25Z") }, { id: 439, ticket_id: 42, sender: "agent", content: null, sent_at: new Date("2021-03-10T19:00:50Z") }, { id: 440, ticket_id: 23, sender: "user", content: "The courier asked for a change and the transfer was processed. The courier confirmed the details and the delivery was approved. A manual claim was reopened the same day. The delivery was processed — duplicate case, no further action.", sent_at: new Date("2023-04-24T12:20:49Z") }, { id: 441, ticket_id: 21, sender: "user", content: "An unusual appointment was closed the same day. A repeat transfer was reviewed the same day. The customer asked for a change and the booking was reopened.", sent_at: new Date("2023-12-04T08:14:43Z") }, { id: 442, ticket_id: 238, sender: "user", content: "A minor follow-up: the session was rejected. An unusual follow-up: the item was delayed. Flagged as standard. The team closed the item. The invoice was processed following a duplicate review.", sent_at: new Date("2022-07-31T00:05:23Z") }, { id: 443, ticket_id: 17, sender: "user", content: "The reviewer asked for a change and the report was delayed. The courier asked for a change and the shipment was rescheduled. The invoice was reopened following a duplicate review. A partial ticket was refunded the same day.", sent_at: new Date("2022-01-07T17:25:22Z") }, { id: 444, ticket_id: 184, sender: "agent", content: null, sent_at: new Date("2020-11-24T21:47:29Z") }, { id: 445, ticket_id: 139, sender: "user", content: "The courier confirmed the details and the session was completed. Flagged as incomplete. The team cancelled the transfer. The claim was closed — minor case, no further action. No response from support, so the document was reviewed.", sent_at: new Date("2021-08-11T19:17:31Z") }, { id: 446, ticket_id: 225, sender: "agent", content: null, sent_at: new Date("2023-09-11T13:16:13Z") }, { id: 447, ticket_id: 188, sender: "user", content: "A partial follow-up: the report was updated. The courier reported an incomplete issue; the ticket was reviewed.", sent_at: new Date("2023-04-24T21:32:11Z") }, { id: 448, ticket_id: 211, sender: "agent", content: null, sent_at: new Date("2021-03-12T10:56:55Z") }, { id: 449, ticket_id: 161, sender: "agent", content: null, sent_at: new Date("2022-07-25T12:18:47Z") }, { id: 450, ticket_id: 105, sender: "user", content: "The account owner asked for a change and the order was escalated. The customer asked for a change and the booking was resolved. The payment was cancelled — duplicate case, no further action.", sent_at: new Date("2021-02-12T18:07:26Z") }, { id: 451, ticket_id: 129, sender: "agent", content: null, sent_at: new Date("2020-09-05T12:19:18Z") }, { id: 452, ticket_id: 184, sender: "user", content: "The item was cancelled — partial case, no further action. The claim was confirmed following an automatic review. The session was approved after an incomplete check. The account owner asked for a change and the payment was completed.", sent_at: new Date("2020-01-06T15:55:19Z") }, { id: 453, ticket_id: 105, sender: "user", content: "Flagged as late. The reviewer refunded the payment. The transfer was processed after a minor check. The request was reopened following a repeat review.", sent_at: new Date("2023-04-24T10:34:29Z") }, { id: 454, ticket_id: 19, sender: "user", content: "The shipment was approved after a partial check. The appointment was refunded after a partial check. The courier confirmed the details and the item was reviewed. An operator reported a standard issue; the invoice was rejected.", sent_at: new Date("2021-06-05T19:44:31Z") }, { id: 455, ticket_id: 107, sender: "agent", content: null, sent_at: new Date("2023-02-17T17:52:58Z") }, { id: 456, ticket_id: 84, sender: "agent", content: null, sent_at: new Date("2020-01-25T20:48:27Z") }, { id: 457, ticket_id: 63, sender: "agent", content: null, sent_at: new Date("2022-11-23T10:10:43Z") }, { id: 458, ticket_id: 59, sender: "agent", content: null, sent_at: new Date("2022-01-10T08:23:19Z") }, { id: 459, ticket_id: 219, sender: "agent", content: null, sent_at: new Date("2022-06-02T18:46:56Z") }, { id: 460, ticket_id: 120, sender: "agent", content: null, sent_at: new Date("2020-03-18T11:27:23Z") }, { id: 461, ticket_id: 140, sender: "user", content: "Flagged as manual. An operator closed the shipment. Flagged as routine. The courier reopened the account. An urgent follow-up: the appointment was resolved.", sent_at: new Date("2020-11-04T02:29:36Z") }, { id: 462, ticket_id: 124, sender: "user", content: "The appointment was completed following a duplicate review. The item was confirmed following a repeat review.", sent_at: new Date("2023-05-13T17:09:51Z") }, { id: 463, ticket_id: 96, sender: "user", content: "The account owner confirmed the details and the record was replaced. The order was reviewed following a manual review.", sent_at: new Date("2022-04-02T21:31:01Z") }, { id: 464, ticket_id: 167, sender: "user", content: "The session was replaced following an automatic review. The account owner confirmed the details and the report was processed. An automatic follow-up: the refund was escalated. The courier reported an automatic issue; the shipment was approved.", sent_at: new Date("2020-09-05T19:46:09Z") }, { id: 465, ticket_id: 125, sender: "agent", content: null, sent_at: new Date("2020-07-26T23:20:14Z") }, { id: 466, ticket_id: 71, sender: "agent", content: null, sent_at: new Date("2022-12-19T11:35:50Z") }, { id: 467, ticket_id: 152, sender: "agent", content: null, sent_at: new Date("2023-09-18T12:39:22Z") }, { id: 468, ticket_id: 28, sender: "agent", content: null, sent_at: new Date("2021-03-23T10:00:55Z") }, { id: 469, ticket_id: 234, sender: "user", content: "An operator asked for a change and the booking was processed. No response from the courier, so the order was refunded.", sent_at: new Date("2022-02-19T23:43:03Z") }, { id: 470, ticket_id: 152, sender: "user", content: "A partial follow-up: the order was delayed. An operator reported an incomplete issue; the transfer was rescheduled.", sent_at: new Date("2022-06-13T15:41:16Z") }, { id: 471, ticket_id: 43, sender: "user", content: "A routine delivery was delayed the same day. An operator asked for a change and the appointment was rescheduled.", sent_at: new Date("2020-06-25T13:32:27Z") }, { id: 472, ticket_id: 136, sender: "user", content: "The record was delayed after a partial check. The team confirmed the details and the payment was approved. An incomplete follow-up: the report was cancelled. Support reported a routine issue; the shipment was delayed.", sent_at: new Date("2022-10-30T10:13:37Z") }, { id: 473, ticket_id: 85, sender: "user", content: "A standard document was updated the same day. A routine refund was refunded the same day. The session was updated after a standard check. The shipment was escalated after a minor check.", sent_at: new Date("2020-02-09T20:47:34Z") }, { id: 474, ticket_id: 113, sender: "user", content: "A partial claim was processed the same day. The transfer was replaced — routine case, no further action. The document was reopened following a routine review.", sent_at: new Date("2022-02-16T13:25:09Z") }, { id: 475, ticket_id: 228, sender: "agent", content: null, sent_at: new Date("2022-06-19T19:33:47Z") }, { id: 476, ticket_id: 204, sender: "user", content: "The shipment was reviewed — automatic case, no further action. The report was delayed after a standard check.", sent_at: new Date("2023-04-21T07:32:22Z") }, { id: 477, ticket_id: 31, sender: "agent", content: null, sent_at: new Date("2020-09-23T11:33:28Z") }, { id: 478, ticket_id: 164, sender: "user", content: "The ticket was escalated after an unusual check. Flagged as automatic. The supplier processed the report. The document was rejected following an incomplete review.", sent_at: new Date("2020-11-11T18:22:01Z") }, { id: 479, ticket_id: 134, sender: "user", content: "A manual follow-up: the payment was reviewed. Flagged as late. The customer escalated the transfer. A standard follow-up: the invoice was reopened. The account owner reported a manual issue; the record was replaced.", sent_at: new Date("2023-02-07T00:38:30Z") }, { id: 480, ticket_id: 215, sender: "user", content: "Flagged as duplicate. The team updated the refund. The delivery was completed following an unusual review. The refund was completed following an urgent review. The shipment was cancelled after a partial check.", sent_at: new Date("2022-11-25T10:05:02Z") }, { id: 481, ticket_id: 6, sender: "user", content: "The shipment was delayed following a minor review. The request was replaced following an urgent review. The account owner asked for a change and the session was processed.", sent_at: new Date("2023-09-01T22:26:56Z") }, { id: 482, ticket_id: 53, sender: "user", content: "The delivery was cancelled — late case, no further action. The shipment was reopened following a manual review. The report was refunded after a duplicate check.", sent_at: new Date("2022-07-02T20:06:02Z") }, { id: 483, ticket_id: 103, sender: "agent", content: null, sent_at: new Date("2023-07-12T19:59:26Z") }, { id: 484, ticket_id: 186, sender: "user", content: "An incomplete follow-up: the payment was rescheduled. The session was confirmed — unusual case, no further action.", sent_at: new Date("2023-07-20T10:55:52Z") }, { id: 485, ticket_id: 238, sender: "agent", content: null, sent_at: new Date("2021-02-28T15:23:55Z") }, { id: 486, ticket_id: 42, sender: "user", content: "The account owner asked for a change and the record was replaced. An operator confirmed the details and the delivery was rejected.", sent_at: new Date("2023-11-15T20:06:40Z") }, { id: 487, ticket_id: 134, sender: "agent", content: null, sent_at: new Date("2023-02-25T14:44:15Z") }, { id: 488, ticket_id: 1, sender: "user", content: "An incomplete record was cancelled the same day. Flagged as repeat. The courier reopened the item. The courier asked for a change and the booking was closed. The request was resolved after a minor check.", sent_at: new Date("2023-11-21T20:22:27Z") }, { id: 489, ticket_id: 39, sender: "user", content: "The claim was delayed — urgent case, no further action. A standard request was replaced the same day. Flagged as duplicate. Support processed the appointment. A standard follow-up: the payment was cancelled.", sent_at: new Date("2020-09-08T19:16:43Z") }, { id: 490, ticket_id: 228, sender: "user", content: "A minor transfer was completed the same day. Flagged as unusual. The team processed the appointment. The claim was delayed after a standard check. Support asked for a change and the booking was reviewed.", sent_at: new Date("2021-08-10T19:29:37Z") }, { id: 491, ticket_id: 40, sender: "agent", content: null, sent_at: new Date("2020-03-22T17:28:59Z") }, { id: 492, ticket_id: 37, sender: "agent", content: null, sent_at: new Date("2022-03-18T16:32:01Z") }, { id: 493, ticket_id: 109, sender: "user", content: "Flagged as repeat. The supplier reopened the transfer. The invoice was cancelled after an incomplete check. The session was closed following a duplicate review.", sent_at: new Date("2022-11-23T10:21:58Z") }, { id: 494, ticket_id: 2, sender: "user", content: "A standard follow-up: the payment was updated. A standard follow-up: the report was replaced. No response from the courier, so the booking was approved. The invoice was delayed following a repeat review.", sent_at: new Date("2021-09-10T20:15:10Z") }, { id: 495, ticket_id: 65, sender: "user", content: "Support reported a minor issue; the refund was replaced. No response from the customer, so the payment was processed.", sent_at: new Date("2021-01-30T16:49:52Z") }, { id: 496, ticket_id: 176, sender: "agent", content: null, sent_at: new Date("2021-11-17T19:18:28Z") }, { id: 497, ticket_id: 204, sender: "agent", content: null, sent_at: new Date("2022-04-19T19:04:11Z") }, { id: 498, ticket_id: 193, sender: "user", content: "An unusual payment was rejected the same day. Flagged as manual. An operator cancelled the record. The item was completed — standard case, no further action.", sent_at: new Date("2023-01-20T21:42:33Z") }, { id: 499, ticket_id: 173, sender: "agent", content: null, sent_at: new Date("2023-08-18T17:06:20Z") }, { id: 500, ticket_id: 150, sender: "user", content: "Flagged as partial. Support closed the payment. A minor follow-up: the delivery was reopened.", sent_at: new Date("2021-05-09T04:20:44Z") }, ], }); await prisma.messages.createMany({ data: [ { id: 501, ticket_id: 140, sender: "user", content: "The customer asked for a change and the record was confirmed. An urgent follow-up: the shipment was delayed.", sent_at: new Date("2023-03-30T21:11:39Z") }, { id: 502, ticket_id: 228, sender: "user", content: "The supplier reported a routine issue; the request was reviewed. An incomplete report was updated the same day.", sent_at: new Date("2023-03-10T15:20:08Z") }, { id: 503, ticket_id: 6, sender: "agent", content: null, sent_at: new Date("2020-03-22T08:51:04Z") }, { id: 504, ticket_id: 239, sender: "user", content: "An operator asked for a change and the request was delayed. An urgent booking was resolved the same day. No response from the customer, so the ticket was processed. A manual item was refunded the same day.", sent_at: new Date("2020-07-06T22:53:05Z") }, { id: 505, ticket_id: 172, sender: "user", content: "The request was rescheduled — urgent case, no further action. The document was reopened after a standard check.", sent_at: new Date("2023-07-22T16:35:16Z") }, { id: 506, ticket_id: 108, sender: "agent", content: null, sent_at: new Date("2022-06-30T07:41:13Z") }, { id: 507, ticket_id: 216, sender: "agent", content: null, sent_at: new Date("2021-12-01T13:31:56Z") }, { id: 508, ticket_id: 130, sender: "agent", content: null, sent_at: new Date("2021-04-15T08:56:42Z") }, { id: 509, ticket_id: 64, sender: "agent", content: null, sent_at: new Date("2023-11-16T01:39:40Z") }, { id: 510, ticket_id: 202, sender: "agent", content: null, sent_at: new Date("2023-03-04T17:18:14Z") }, { id: 511, ticket_id: 230, sender: "user", content: "The account owner asked for a change and the delivery was reviewed. The session was replaced — standard case, no further action.", sent_at: new Date("2020-03-27T04:01:29Z") }, { id: 512, ticket_id: 191, sender: "user", content: "The item was reviewed following a manual review. An operator asked for a change and the refund was refunded.", sent_at: new Date("2023-03-12T12:35:22Z") }, { id: 513, ticket_id: 243, sender: "agent", content: null, sent_at: new Date("2021-03-16T11:17:08Z") }, { id: 514, ticket_id: 202, sender: "agent", content: null, sent_at: new Date("2021-09-28T19:21:07Z") }, { id: 515, ticket_id: 2, sender: "agent", content: null, sent_at: new Date("2020-06-01T11:57:33Z") }, { id: 516, ticket_id: 47, sender: "agent", content: null, sent_at: new Date("2020-11-15T14:40:05Z") }, { id: 517, ticket_id: 171, sender: "agent", content: null, sent_at: new Date("2022-05-19T09:05:19Z") }, { id: 518, ticket_id: 157, sender: "user", content: "No response from the account owner, so the invoice was completed. The refund was refunded after a partial check. Flagged as late. Support refunded the ticket.", sent_at: new Date("2022-08-23T11:34:02Z") }, { id: 519, ticket_id: 3, sender: "user", content: "The record was resolved — automatic case, no further action. The customer asked for a change and the document was completed. Flagged as routine. An operator closed the invoice. Support asked for a change and the account was cancelled.", sent_at: new Date("2020-10-10T10:46:47Z") }, { id: 520, ticket_id: 117, sender: "user", content: "Support confirmed the details and the ticket was confirmed. The booking was resolved — automatic case, no further action. A late follow-up: the shipment was closed. The account owner asked for a change and the document was rescheduled.", sent_at: new Date("2022-06-23T02:14:31Z") }, { id: 521, ticket_id: 69, sender: "agent", content: null, sent_at: new Date("2023-09-03T10:57:20Z") }, { id: 522, ticket_id: 166, sender: "user", content: "The account owner asked for a change and the ticket was resolved. The account was updated after a partial check. The customer reported a standard issue; the report was delayed.", sent_at: new Date("2023-12-13T08:49:04Z") }, { id: 523, ticket_id: 226, sender: "user", content: "The document was closed following a minor review. The supplier confirmed the details and the transfer was rescheduled.", sent_at: new Date("2021-01-06T15:53:31Z") }, { id: 524, ticket_id: 157, sender: "agent", content: null, sent_at: new Date("2023-01-23T19:10:26Z") }, { id: 525, ticket_id: 75, sender: "agent", content: null, sent_at: new Date("2020-08-29T21:45:51Z") }, { id: 526, ticket_id: 180, sender: "agent", content: null, sent_at: new Date("2022-06-25T18:38:46Z") }, { id: 527, ticket_id: 45, sender: "agent", content: null, sent_at: new Date("2022-11-02T16:40:58Z") }, { id: 528, ticket_id: 173, sender: "agent", content: null, sent_at: new Date("2020-12-21T14:29:06Z") }, { id: 529, ticket_id: 21, sender: "user", content: "The reviewer confirmed the details and the order was reviewed. The courier asked for a change and the claim was rejected. An incomplete delivery was processed the same day. The supplier reported an unusual issue; the record was confirmed.", sent_at: new Date("2021-12-16T19:16:48Z") }, { id: 530, ticket_id: 3, sender: "agent", content: null, sent_at: new Date("2023-01-24T15:16:50Z") }, { id: 531, ticket_id: 247, sender: "user", content: "An urgent invoice was closed the same day. An operator asked for a change and the delivery was replaced. A late follow-up: the document was closed.", sent_at: new Date("2020-05-30T09:44:58Z") }, { id: 532, ticket_id: 23, sender: "agent", content: null, sent_at: new Date("2023-09-12T17:01:15Z") }, { id: 533, ticket_id: 146, sender: "agent", content: null, sent_at: new Date("2021-11-12T11:01:04Z") }, { id: 534, ticket_id: 96, sender: "agent", content: null, sent_at: new Date("2020-02-08T18:18:15Z") }, { id: 535, ticket_id: 78, sender: "agent", content: null, sent_at: new Date("2021-12-14T18:08:47Z") }, { id: 536, ticket_id: 87, sender: "agent", content: null, sent_at: new Date("2020-02-14T10:34:08Z") }, { id: 537, ticket_id: 47, sender: "user", content: "The courier confirmed the details and the claim was processed. No response from the reviewer, so the invoice was resolved. An operator confirmed the details and the account was cancelled. The customer asked for a change and the ticket was processed.", sent_at: new Date("2022-05-28T19:36:50Z") }, { id: 538, ticket_id: 224, sender: "user", content: "The delivery was refunded — unusual case, no further action. Support asked for a change and the session was reviewed.", sent_at: new Date("2023-09-26T11:31:56Z") }, { id: 539, ticket_id: 183, sender: "agent", content: null, sent_at: new Date("2022-04-08T12:46:34Z") }, { id: 540, ticket_id: 37, sender: "user", content: "The order was confirmed — automatic case, no further action. An unusual item was replaced the same day.", sent_at: new Date("2023-04-13T21:28:50Z") }, { id: 541, ticket_id: 153, sender: "agent", content: null, sent_at: new Date("2023-11-16T16:23:17Z") }, { id: 542, ticket_id: 22, sender: "agent", content: null, sent_at: new Date("2023-07-23T17:03:02Z") }, { id: 543, ticket_id: 50, sender: "agent", content: null, sent_at: new Date("2021-11-11T00:07:21Z") }, { id: 544, ticket_id: 15, sender: "user", content: "The shipment was replaced following an automatic review. The booking was updated after a standard check.", sent_at: new Date("2021-06-16T10:30:26Z") }, { id: 545, ticket_id: 212, sender: "user", content: "Flagged as incomplete. The customer delayed the account. The reviewer reported a routine issue; the booking was replaced.", sent_at: new Date("2023-08-08T17:46:54Z") }, { id: 546, ticket_id: 153, sender: "user", content: "The reviewer asked for a change and the ticket was completed. The item was updated — minor case, no further action. The transfer was closed — manual case, no further action.", sent_at: new Date("2021-02-20T18:42:17Z") }, { id: 547, ticket_id: 185, sender: "user", content: "Support reported a duplicate issue; the order was resolved. The customer asked for a change and the appointment was rejected. The team reported a standard issue; the item was reviewed.", sent_at: new Date("2023-03-17T17:00:22Z") }, { id: 548, ticket_id: 178, sender: "agent", content: null, sent_at: new Date("2022-05-13T10:31:02Z") }, { id: 549, ticket_id: 160, sender: "user", content: "The document was resolved following a duplicate review. No response from the reviewer, so the invoice was delayed. Flagged as minor. Support closed the delivery.", sent_at: new Date("2020-08-04T15:39:05Z") }, { id: 550, ticket_id: 237, sender: "agent", content: null, sent_at: new Date("2020-03-26T21:11:27Z") }, { id: 551, ticket_id: 223, sender: "user", content: "A partial follow-up: the delivery was reviewed. The reviewer reported a standard issue; the session was completed. The team reported an incomplete issue; the report was processed.", sent_at: new Date("2023-04-28T07:19:23Z") }, { id: 552, ticket_id: 228, sender: "user", content: "Support confirmed the details and the report was approved. An automatic follow-up: the ticket was delayed.", sent_at: new Date("2020-06-29T12:13:22Z") }, { id: 553, ticket_id: 68, sender: "agent", content: null, sent_at: new Date("2021-05-02T16:19:28Z") }, { id: 554, ticket_id: 8, sender: "user", content: "The refund was delayed after an urgent check. The record was reopened after a late check.", sent_at: new Date("2023-11-21T18:55:32Z") }, { id: 555, ticket_id: 191, sender: "user", content: "The team confirmed the details and the delivery was rescheduled. The reviewer confirmed the details and the payment was closed. The item was replaced after a partial check.", sent_at: new Date("2021-11-26T17:08:10Z") }, { id: 556, ticket_id: 112, sender: "user", content: "The order was escalated after a duplicate check. A partial session was completed the same day. The appointment was refunded — repeat case, no further action. An incomplete order was completed the same day.", sent_at: new Date("2020-08-07T14:44:56Z") }, { id: 557, ticket_id: 164, sender: "agent", content: null, sent_at: new Date("2023-12-16T15:43:17Z") }, { id: 558, ticket_id: 16, sender: "agent", content: null, sent_at: new Date("2020-01-30T21:09:44Z") }, { id: 559, ticket_id: 199, sender: "user", content: "An operator reported a duplicate issue; the item was processed. The supplier reported a duplicate issue; the payment was reopened. The appointment was rejected following a late review. The report was confirmed following a standard review.", sent_at: new Date("2023-09-27T12:19:11Z") }, { id: 560, ticket_id: 248, sender: "agent", content: null, sent_at: new Date("2023-12-06T14:51:01Z") }, { id: 561, ticket_id: 229, sender: "user", content: "A manual follow-up: the invoice was closed. The request was delayed following an automatic review. No response from the customer, so the record was completed.", sent_at: new Date("2021-09-04T17:43:40Z") }, { id: 562, ticket_id: 98, sender: "user", content: "The record was approved after a duplicate check. The invoice was rescheduled — urgent case, no further action. No response from an operator, so the document was delayed.", sent_at: new Date("2021-07-17T06:13:35Z") }, { id: 563, ticket_id: 234, sender: "agent", content: null, sent_at: new Date("2023-03-21T18:49:57Z") }, { id: 564, ticket_id: 53, sender: "user", content: "The transfer was confirmed after a duplicate check. Support confirmed the details and the transfer was reopened. The reviewer reported a late issue; the order was replaced.", sent_at: new Date("2021-04-10T12:08:51Z") }, { id: 565, ticket_id: 41, sender: "agent", content: null, sent_at: new Date("2020-01-03T17:27:55Z") }, { id: 566, ticket_id: 70, sender: "agent", content: null, sent_at: new Date("2020-06-17T18:07:35Z") }, { id: 567, ticket_id: 148, sender: "user", content: "No response from an operator, so the transfer was confirmed. An operator asked for a change and the invoice was escalated. An unusual request was confirmed the same day.", sent_at: new Date("2022-08-29T23:25:35Z") }, { id: 568, ticket_id: 6, sender: "agent", content: null, sent_at: new Date("2021-02-05T16:53:14Z") }, { id: 569, ticket_id: 94, sender: "user", content: "An operator asked for a change and the payment was resolved. The report was rejected following an incomplete review.", sent_at: new Date("2022-01-05T19:28:17Z") }, { id: 570, ticket_id: 245, sender: "user", content: "The claim was closed after a standard check. The supplier asked for a change and the account was closed. Flagged as duplicate. The team reviewed the document.", sent_at: new Date("2021-07-08T10:18:07Z") }, { id: 571, ticket_id: 171, sender: "user", content: "The account owner asked for a change and the order was processed. An operator confirmed the details and the order was approved. The request was reopened — minor case, no further action.", sent_at: new Date("2020-05-08T06:45:24Z") }, { id: 572, ticket_id: 19, sender: "user", content: "A minor follow-up: the claim was resolved. Flagged as incomplete. Support reviewed the payment.", sent_at: new Date("2021-10-07T23:29:12Z") }, { id: 573, ticket_id: 241, sender: "agent", content: null, sent_at: new Date("2023-07-01T20:42:26Z") }, { id: 574, ticket_id: 170, sender: "agent", content: null, sent_at: new Date("2023-04-02T18:13:34Z") }, { id: 575, ticket_id: 62, sender: "user", content: "An operator asked for a change and the document was rescheduled. An operator asked for a change and the document was completed.", sent_at: new Date("2022-12-18T15:04:17Z") }, { id: 576, ticket_id: 226, sender: "agent", content: null, sent_at: new Date("2020-11-12T16:46:33Z") }, { id: 577, ticket_id: 34, sender: "user", content: "The courier asked for a change and the claim was refunded. The ticket was resolved — manual case, no further action. The document was cancelled following a routine review. No response from the account owner, so the appointment was escalated.", sent_at: new Date("2022-07-22T07:27:30Z") }, { id: 578, ticket_id: 161, sender: "agent", content: null, sent_at: new Date("2020-05-03T05:35:11Z") }, { id: 579, ticket_id: 131, sender: "user", content: "A minor follow-up: the item was rejected. The account was approved — unusual case, no further action. The request was processed — urgent case, no further action. The report was escalated — partial case, no further action.", sent_at: new Date("2022-04-24T14:15:24Z") }, { id: 580, ticket_id: 245, sender: "agent", content: null, sent_at: new Date("2020-07-29T12:41:30Z") }, { id: 581, ticket_id: 149, sender: "user", content: "An unusual follow-up: the refund was escalated. Support confirmed the details and the session was delayed. An operator confirmed the details and the session was cancelled.", sent_at: new Date("2021-10-23T13:22:29Z") }, { id: 582, ticket_id: 140, sender: "user", content: "The invoice was rescheduled — late case, no further action. No response from the team, so the appointment was resolved.", sent_at: new Date("2022-09-11T11:34:21Z") }, { id: 583, ticket_id: 139, sender: "user", content: "Support asked for a change and the claim was resolved. The claim was updated — partial case, no further action.", sent_at: new Date("2022-03-16T17:08:52Z") }, { id: 584, ticket_id: 107, sender: "agent", content: null, sent_at: new Date("2021-04-15T18:37:27Z") }, { id: 585, ticket_id: 104, sender: "agent", content: null, sent_at: new Date("2023-01-19T18:29:02Z") }, { id: 586, ticket_id: 26, sender: "user", content: "A duplicate follow-up: the request was rescheduled. A manual follow-up: the request was approved. An unusual follow-up: the item was refunded.", sent_at: new Date("2021-12-23T08:11:14Z") }, { id: 587, ticket_id: 120, sender: "agent", content: null, sent_at: new Date("2023-08-30T13:53:22Z") }, { id: 588, ticket_id: 248, sender: "user", content: "The account was refunded after a standard check. No response from support, so the delivery was refunded. The transfer was reopened — automatic case, no further action.", sent_at: new Date("2022-09-25T09:26:38Z") }, { id: 589, ticket_id: 75, sender: "user", content: "The refund was rejected following a minor review. Flagged as urgent. An operator completed the order. A duplicate booking was refunded the same day. Flagged as incomplete. The courier reopened the transfer.", sent_at: new Date("2023-07-15T17:02:41Z") }, { id: 590, ticket_id: 1, sender: "agent", content: null, sent_at: new Date("2021-03-13T13:03:12Z") }, { id: 591, ticket_id: 215, sender: "user", content: "A partial session was resolved the same day. A standard follow-up: the shipment was approved.", sent_at: new Date("2022-09-19T21:32:41Z") }, { id: 592, ticket_id: 82, sender: "agent", content: null, sent_at: new Date("2023-07-09T18:10:50Z") }, { id: 593, ticket_id: 82, sender: "agent", content: null, sent_at: new Date("2020-01-29T14:46:21Z") }, { id: 594, ticket_id: 40, sender: "user", content: "An operator confirmed the details and the invoice was reopened. An unusual account was escalated the same day. No response from the reviewer, so the shipment was delayed.", sent_at: new Date("2023-06-30T12:00:23Z") }, { id: 595, ticket_id: 199, sender: "agent", content: null, sent_at: new Date("2021-09-07T23:38:17Z") }, { id: 596, ticket_id: 120, sender: "agent", content: null, sent_at: new Date("2020-05-09T10:16:52Z") }, { id: 597, ticket_id: 194, sender: "agent", content: null, sent_at: new Date("2021-10-28T15:16:02Z") }, { id: 598, ticket_id: 214, sender: "user", content: "A late ticket was resolved the same day. Flagged as late. The team cancelled the request.", sent_at: new Date("2023-06-05T19:45:38Z") }, { id: 599, ticket_id: 68, sender: "user", content: "The courier asked for a change and the session was completed. The customer confirmed the details and the invoice was escalated. The account owner asked for a change and the report was rejected. The supplier confirmed the details and the ticket was replaced.", sent_at: new Date("2023-12-02T21:17:30Z") }, { id: 600, ticket_id: 138, sender: "user", content: "The team confirmed the details and the order was processed. No response from the team, so the refund was rejected. A partial item was escalated the same day.", sent_at: new Date("2021-10-24T09:06:23Z") }, ], }); } main() .then(() => prisma.$disconnect()) .catch(async error => { console.error(error); await prisma.$disconnect(); process.exit(1); });