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"wellness_participation": 3, "feedback_count": 7, "date": "2023-12-20" }, { "metric_id": 432, "employee_id": 91, "recognition_count": 52, "wellness_participation": 3, "feedback_count": 2, "date": "2023-12-31" }, { "metric_id": 433, "employee_id": 91, "recognition_count": 61, "wellness_participation": 3, "feedback_count": 10, "date": "2023-09-28" }, { "metric_id": 434, "employee_id": 62, "recognition_count": 61, "wellness_participation": 9, "feedback_count": 0, "date": "2023-02-18" }, { "metric_id": 435, "employee_id": 40, "recognition_count": 1, "wellness_participation": 3, "feedback_count": 4, "date": "2023-08-21" }, { "metric_id": 436, "employee_id": 48, "recognition_count": 29, "wellness_participation": 2, "feedback_count": 6, "date": "2023-09-26" }, { "metric_id": 437, "employee_id": 77, "recognition_count": 9, "wellness_participation": 10, "feedback_count": 0, "date": "2023-03-17" }, { "metric_id": 438, "employee_id": 68, "recognition_count": 13, "wellness_participation": 4, "feedback_count": 0, "date": "2023-08-24" }, { "metric_id": 439, "employee_id": 30, "recognition_count": 5, "wellness_participation": 10, "feedback_count": 0, "date": "2023-10-14" }, { "metric_id": 440, "employee_id": 48, "recognition_count": 86, "wellness_participation": 1, "feedback_count": 0, "date": "2023-10-15" }, { "metric_id": 441, "employee_id": 75, "recognition_count": 39, "wellness_participation": 2, "feedback_count": 3, "date": "2023-12-07" }, { "metric_id": 442, "employee_id": 77, "recognition_count": 0, "wellness_participation": 10, "feedback_count": 1, "date": "2023-07-25" } ], "feedback_submissions": [ { "feedback_id": 1, "employee_id": 23, "feedback_type": "Positive", "feedback_text": "The booking was confirmed after an unusual check. The delivery was confirmed after a duplicate check. The courier asked for a change and the account was delayed.", "submission_date": "2023-12-27 10:48:15" }, { "feedback_id": 2, "employee_id": 49, "feedback_type": "Positive", "feedback_text": "The appointment was escalated after a minor check. An operator asked for a change and the ticket was processed.", "submission_date": "2023-08-18 09:22:11" }, { "feedback_id": 3, "employee_id": 32, "feedback_type": "Positive", "feedback_text": "No response from the customer, so the request was updated. The account owner asked for a change and the record was escalated. The delivery was updated — duplicate case, no further action.", "submission_date": "2023-03-31 12:07:35" }, { "feedback_id": 4, "employee_id": 69, "feedback_type": "Negative", "feedback_text": "A minor follow-up: the record was confirmed. The payment was rescheduled after a minor check.", "submission_date": "2023-12-19 13:30:02" }, { "feedback_id": 5, "employee_id": 53, "feedback_type": "Positive", "feedback_text": "An operator asked for a change and the request was rejected. No response from the reviewer, so the booking was closed. A duplicate item was escalated the same day.", "submission_date": "2023-07-14 14:00:49" }, { "feedback_id": 6, "employee_id": 94, "feedback_type": "Negative", "feedback_text": "An incomplete follow-up: the request was rejected. The reviewer asked for a change and the report was approved. A manual document was closed the same day.", "submission_date": "2023-03-17 15:23:18" }, { "feedback_id": 7, "employee_id": 24, "feedback_type": "Negative", "feedback_text": "The transfer was closed after a minor check. The refund was completed following an unusual review. The request was delayed after a partial check. The refund was closed — automatic case, no further action.", "submission_date": "2023-02-25 14:50:47" }, { "feedback_id": 8, "employee_id": 74, "feedback_type": "Positive", "feedback_text": "The reviewer asked for a change and the payment was closed. The customer reported a late issue; the item was processed. The courier reported an unusual issue; the ticket was resolved. A partial follow-up: the record was processed.", "submission_date": "2023-07-31 13:39:24" }, { "feedback_id": 9, "employee_id": 16, "feedback_type": "Positive", "feedback_text": "A duplicate document was cancelled the same day. Flagged as routine. The team reopened the refund. The courier reported a routine issue; the claim was resolved.", "submission_date": "2023-12-16 16:37:57" }, { "feedback_id": 10, "employee_id": 74, "feedback_type": "Positive", "feedback_text": "An operator asked for a change and the shipment was delayed. The account owner asked for a change and the document was closed.", "submission_date": "2023-05-08 09:58:17" }, { "feedback_id": 11, "employee_id": 85, "feedback_type": "Positive", "feedback_text": "The request was processed — urgent case, no further action. The team confirmed the details and the transfer was closed.", "submission_date": "2023-09-19 10:28:35" }, { "feedback_id": 12, "employee_id": 5, "feedback_type": "Positive", "feedback_text": "The report was replaced — manual case, no further action. A partial order was delayed the same day. The report was processed following an automatic review. A minor follow-up: the session was confirmed.", "submission_date": "2023-01-03 19:57:58" }, { "feedback_id": 13, "employee_id": 2, "feedback_type": "Positive", "feedback_text": "The claim was refunded after a duplicate check. No response from the supplier, so the payment was refunded. The reviewer asked for a change and the invoice was updated.", "submission_date": "2023-04-17 10:37:04" }, { "feedback_id": 14, "employee_id": 22, "feedback_type": "Positive", "feedback_text": "The session was reviewed — manual case, no further action. The reviewer asked for a change and the order was closed. The courier asked for a change and the refund was escalated.", "submission_date": "2023-07-06 14:02:57" }, { "feedback_id": 15, "employee_id": 75, "feedback_type": "Positive", "feedback_text": "The item was reopened following a minor review. The shipment was resolved following an urgent review.", "submission_date": "2023-06-30 09:48:53" }, { "feedback_id": 16, "employee_id": 87, "feedback_type": "Negative", "feedback_text": "The booking was completed after an incomplete check. Flagged as repeat. An operator confirmed the delivery.", "submission_date": "2023-10-30 14:43:43" }, { "feedback_id": 17, "employee_id": 33, "feedback_type": "Positive", "feedback_text": "The ticket was updated after a partial check. The team confirmed the details and the refund was approved. Support confirmed the details and the order was cancelled.", "submission_date": "2023-03-09 14:20:46" }, { "feedback_id": 18, "employee_id": 64, "feedback_type": "Positive", "feedback_text": "The item was approved following an urgent review. The reviewer asked for a change and the transfer was escalated. The transfer was reopened after a partial check. The reviewer reported a duplicate issue; the invoice was delayed.", "submission_date": "2023-09-05 07:56:11" }, { "feedback_id": 19, "employee_id": 88, "feedback_type": "Positive", "feedback_text": "A repeat order was replaced the same day. The order was closed following a routine review. The ticket was processed following an incomplete review.", "submission_date": "2023-10-20 12:42:18" }, { "feedback_id": 20, "employee_id": 78, "feedback_type": "Neutral", "feedback_text": "The transfer was reviewed — minor case, no further action. The supplier asked for a change and the document was rescheduled. The request was approved after a repeat check. The report was refunded following a minor review.", "submission_date": "2023-07-22 11:23:41" }, { "feedback_id": 21, "employee_id": 92, "feedback_type": "Neutral", "feedback_text": "Support asked for a change and the order was rejected. The request was replaced following a late review. A partial item was processed the same day.", "submission_date": "2023-03-03 09:13:01" }, { "feedback_id": 22, "employee_id": 7, "feedback_type": "Positive", "feedback_text": "A late follow-up: the booking was confirmed. Flagged as automatic. The account owner rescheduled the report. Flagged as partial. The customer approved the claim.", "submission_date": "2023-10-19 16:24:59" }, { "feedback_id": 23, "employee_id": 20, "feedback_type": "Negative", "feedback_text": "The booking was updated following a standard review. An automatic invoice was approved the same day.", "submission_date": "2023-02-01 12:27:03" }, { "feedback_id": 24, "employee_id": 67, "feedback_type": "Positive", "feedback_text": "The account owner reported a minor issue; the session was refunded. The claim was refunded — manual case, no further action.", "submission_date": "2023-11-18 12:07:15" }, { "feedback_id": 25, "employee_id": 79, "feedback_type": "Positive", "feedback_text": "The reviewer reported an automatic issue; the booking was processed. A repeat delivery was confirmed the same day. The document was reviewed after an automatic check. Flagged as unusual. The supplier completed the shipment.", "submission_date": "2023-02-21 13:32:41" }, { "feedback_id": 26, "employee_id": 11, "feedback_type": "Positive", "feedback_text": "The team asked for a change and the claim was cancelled. The team asked for a change and the account was escalated. An operator confirmed the details and the request was rejected.", "submission_date": "2023-04-12 14:05:45" }, { "feedback_id": 27, "employee_id": 58, "feedback_type": "Neutral", "feedback_text": "The reviewer confirmed the details and the payment was rescheduled. The refund was processed following an urgent review.", "submission_date": "2023-04-20 20:03:20" }, { "feedback_id": 28, "employee_id": 1, "feedback_type": "Negative", "feedback_text": "A duplicate follow-up: the invoice was updated. The team confirmed the details and the document was refunded. No response from the reviewer, so the report was rejected.", "submission_date": "2023-10-13 10:59:05" }, { "feedback_id": 29, "employee_id": 27, "feedback_type": "Positive", "feedback_text": "A manual invoice was confirmed the same day. The customer asked for a change and the order was escalated. Flagged as duplicate. An operator completed the session. No response from the supplier, so the account was closed.", "submission_date": "2023-09-13 10:30:10" }, { "feedback_id": 30, "employee_id": 14, "feedback_type": "Positive", "feedback_text": "Flagged as duplicate. The account owner escalated the report. The account owner asked for a change and the payment was replaced. The delivery was confirmed following a routine review.", "submission_date": "2023-09-16 13:42:03" }, { "feedback_id": 31, "employee_id": 95, "feedback_type": "Positive", "feedback_text": "A partial follow-up: the delivery was updated. The reviewer confirmed the details and the report was replaced. The order was cancelled — repeat case, no further action.", "submission_date": "2023-05-14 19:28:21" }, { "feedback_id": 32, "employee_id": 44, "feedback_type": "Positive", "feedback_text": "The booking was reviewed — minor case, no further action. The customer reported a manual issue; the session was completed. The appointment was replaced after a standard check. An operator reported an unusual issue; the transfer was approved.", "submission_date": "2023-04-13 12:00:44" }, { "feedback_id": 33, "employee_id": 29, "feedback_type": "Positive", "feedback_text": "An automatic follow-up: the claim was rejected. The item was replaced — unusual case, no further action. The payment was escalated — minor case, no further action. The team asked for a change and the record was cancelled.", "submission_date": "2023-08-11 13:03:51" }, { "feedback_id": 34, "employee_id": 38, "feedback_type": "Positive", "feedback_text": "The customer asked for a change and the account was reviewed. An operator reported an incomplete issue; the appointment was refunded. The report was updated after a manual check.", "submission_date": "2023-09-04 17:08:42" }, { "feedback_id": 35, "employee_id": 43, "feedback_type": "Neutral", "feedback_text": "Flagged as manual. Support reopened the refund. A duplicate follow-up: the invoice was escalated. Flagged as minor. The team reviewed the claim.", "submission_date": "2023-12-02 15:57:34" }, { "feedback_id": 36, "employee_id": 4, "feedback_type": "Neutral", "feedback_text": "The supplier reported a minor issue; the shipment was refunded. The shipment was rejected following a standard review. The booking was reopened after a standard check.", "submission_date": "2023-01-01 14:53:51" }, { "feedback_id": 37, "employee_id": 3, "feedback_type": "Positive", "feedback_text": "The order was refunded after a duplicate check. The payment was approved — duplicate case, no further action.", "submission_date": "2023-12-03 15:56:38" }, { "feedback_id": 38, "employee_id": 55, "feedback_type": "Positive", "feedback_text": "The delivery was cancelled after a partial check. The payment was rescheduled — repeat case, no further action.", "submission_date": "2023-01-13 17:17:31" }, { "feedback_id": 39, "employee_id": 56, "feedback_type": "Negative", "feedback_text": "A routine follow-up: the delivery was completed. The invoice was rescheduled after an unusual check. A standard follow-up: the item was resolved.", "submission_date": "2023-04-23 10:01:26" }, { "feedback_id": 40, "employee_id": 34, "feedback_type": "Positive", "feedback_text": "A standard claim was rescheduled the same day. The payment was approved following a manual review. The invoice was replaced — incomplete case, no further action. The booking was escalated — routine case, no further action.", "submission_date": "2023-06-04 05:50:49" }, { "feedback_id": 41, "employee_id": 21, "feedback_type": "Neutral", "feedback_text": "No response from the supplier, so the refund was replaced. Flagged as repeat. The supplier cancelled the claim. The invoice was completed — standard case, no further action.", "submission_date": "2023-03-14 05:21:12" }, { "feedback_id": 42, "employee_id": 72, "feedback_type": "Neutral", "feedback_text": "No response from the account owner, so the refund was reopened. The courier reported a partial issue; the report was reviewed. The invoice was replaced following a manual review. The supplier asked for a change and the document was refunded.", "submission_date": "2023-04-08 10:45:07" }, { "feedback_id": 43, "employee_id": 89, "feedback_type": "Positive", "feedback_text": "The appointment was resolved after an incomplete check. An automatic follow-up: the item was updated.", "submission_date": "2023-08-08 11:07:28" }, { "feedback_id": 44, "employee_id": 66, "feedback_type": "Positive", "feedback_text": "The account was approved — manual case, no further action. An urgent transfer was updated the same day. Flagged as urgent. The supplier refunded the booking.", "submission_date": "2023-09-03 13:49:49" }, { "feedback_id": 45, "employee_id": 98, "feedback_type": "Positive", "feedback_text": "The reviewer confirmed the details and the payment was rescheduled. Flagged as minor. The team replaced the booking.", "submission_date": "2023-11-27 14:00:54" }, { "feedback_id": 46, "employee_id": 12, "feedback_type": "Positive", "feedback_text": "An incomplete request was resolved the same day. Flagged as partial. Support cancelled the record.", "submission_date": "2023-06-19 13:26:47" }, { "feedback_id": 47, "employee_id": 17, "feedback_type": "Positive", "feedback_text": "The customer asked for a change and the request was rescheduled. No response from the account owner, so the ticket was reviewed. The invoice was closed after a late check.", "submission_date": "2023-03-31 19:55:34" }, { "feedback_id": 48, "employee_id": 10, "feedback_type": "Positive", "feedback_text": "The ticket was resolved after an unusual check. A minor session was reviewed the same day. A late follow-up: the document was reviewed.", "submission_date": "2023-08-31 13:02:54" }, { "feedback_id": 49, "employee_id": 68, "feedback_type": "Neutral", "feedback_text": "The account owner asked for a change and the invoice was reviewed. The booking was rescheduled following a routine review.", "submission_date": "2023-08-20 16:14:18" }, { "feedback_id": 50, "employee_id": 99, "feedback_type": "Positive", "feedback_text": "A minor item was reopened the same day. The item was updated following an unusual review. The account owner confirmed the details and the ticket was replaced. The claim was processed after a repeat check.", "submission_date": "2023-12-25 10:52:48" }, { "feedback_id": 51, "employee_id": 42, "feedback_type": "Negative", "feedback_text": "The account owner reported a repeat issue; the payment was updated. An operator asked for a change and the booking was delayed. The ticket was closed — routine case, no further action.", "submission_date": "2023-05-18 13:52:20" }, { "feedback_id": 52, "employee_id": 19, "feedback_type": "Positive", "feedback_text": "Flagged as unusual. The team escalated the session. An operator asked for a change and the request was updated. Flagged as duplicate. Support closed the session.", "submission_date": "2023-08-21 07:10:59" }, { "feedback_id": 53, "employee_id": 63, "feedback_type": "Positive", "feedback_text": "Support asked for a change and the appointment was updated. The supplier asked for a change and the document was replaced. The account owner reported a repeat issue; the appointment was rejected.", "submission_date": "2023-09-19 13:56:05" }, { "feedback_id": 54, "employee_id": 69, "feedback_type": "Positive", "feedback_text": "An automatic follow-up: the order was completed. The request was rescheduled following a late review. An incomplete order was escalated the same day. A manual follow-up: the item was refunded.", "submission_date": "2023-04-29 10:16:01" }, { "feedback_id": 55, "employee_id": 71, "feedback_type": "Positive", "feedback_text": "The customer confirmed the details and the order was cancelled. The booking was escalated following an incomplete review. The shipment was completed following a duplicate review. The report was processed following a repeat review.", "submission_date": "2023-06-14 09:45:56" }, { "feedback_id": 56, "employee_id": 54, "feedback_type": "Neutral", "feedback_text": "Flagged as duplicate. The courier reopened the invoice. A partial shipment was processed the same day. The delivery was replaced after an unusual check. The invoice was updated after a standard check.", "submission_date": "2023-01-07 18:16:18" }, { "feedback_id": 57, "employee_id": 4, "feedback_type": "Neutral", "feedback_text": "The account owner reported an urgent issue; the booking was reviewed. An automatic follow-up: the refund was cancelled. A minor follow-up: the account was confirmed. The delivery was cancelled following a repeat review.", "submission_date": "2023-09-19 14:19:15" }, { "feedback_id": 58, "employee_id": 100, "feedback_type": "Negative", "feedback_text": "An urgent document was rejected the same day. A routine follow-up: the order was confirmed. The item was delayed — minor case, no further action.", "submission_date": "2023-08-09 16:43:36" }, { "feedback_id": 59, "employee_id": 26, "feedback_type": "Neutral", "feedback_text": "An operator confirmed the details and the order was refunded. The team asked for a change and the transfer was rescheduled. Flagged as late. The account owner closed the payment. The payment was escalated after a standard check.", "submission_date": "2023-07-12 08:05:16" }, { "feedback_id": 60, "employee_id": 3, "feedback_type": "Positive", "feedback_text": "The account owner confirmed the details and the appointment was updated. The shipment was escalated after an urgent check. The item was closed — manual case, no further action.", "submission_date": "2023-09-14 11:56:24" }, { "feedback_id": 61, "employee_id": 86, "feedback_type": "Positive", "feedback_text": "A repeat follow-up: the order was rejected. A standard account was refunded the same day.", "submission_date": "2023-03-15 10:37:18" }, { "feedback_id": 62, "employee_id": 49, "feedback_type": "Negative", "feedback_text": "The booking was delayed — partial case, no further action. The delivery was processed after a routine check. Support asked for a change and the booking was rescheduled.", "submission_date": "2023-03-01 10:13:40" }, { "feedback_id": 63, "employee_id": 70, "feedback_type": "Neutral", "feedback_text": "No response from the courier, so the payment was cancelled. The customer asked for a change and the account was delayed. The session was delayed — unusual case, no further action.", "submission_date": "2023-06-25 14:35:33" }, { "feedback_id": 64, "employee_id": 81, "feedback_type": "Positive", "feedback_text": "The courier asked for a change and the transfer was rescheduled. The customer confirmed the details and the ticket was cancelled. The team asked for a change and the request was processed.", "submission_date": "2023-09-15 11:32:47" }, { "feedback_id": 65, "employee_id": 84, "feedback_type": "Positive", "feedback_text": "Flagged as repeat. An operator delayed the ticket. An unusual follow-up: the document was closed. The account owner reported a routine issue; the record was resolved.", "submission_date": "2023-12-17 13:29:29" }, { "feedback_id": 66, "employee_id": 31, "feedback_type": "Neutral", "feedback_text": "No response from the customer, so the invoice was escalated. The shipment was delayed following a manual review.", "submission_date": "2023-11-17 16:49:20" }, { "feedback_id": 67, "employee_id": 36, "feedback_type": "Positive", "feedback_text": "The account was completed following an automatic review. The transfer was closed following a partial review.", "submission_date": "2023-11-27 16:33:55" }, { "feedback_id": 68, "employee_id": 76, "feedback_type": "Positive", "feedback_text": "No response from the team, so the session was processed. No response from the courier, so the record was closed. The item was replaced — urgent case, no further action. No response from support, so the account was replaced.", "submission_date": "2023-06-03 10:40:55" }, { "feedback_id": 69, "employee_id": 82, "feedback_type": "Negative", "feedback_text": "The account owner asked for a change and the payment was refunded. The item was approved after a manual check.", "submission_date": "2023-01-06 09:42:57" }, { "feedback_id": 70, "employee_id": 44, "feedback_type": "Positive", "feedback_text": "The supplier confirmed the details and the delivery was rescheduled. The supplier reported an unusual issue; the ticket was cancelled.", "submission_date": "2023-05-28 09:36:18" }, { "feedback_id": 71, "employee_id": 31, "feedback_type": "Positive", "feedback_text": "The transfer was updated following a standard review. The request was delayed after an incomplete check.", "submission_date": "2023-09-06 17:30:58" }, { "feedback_id": 72, "employee_id": 71, "feedback_type": "Positive", "feedback_text": "No response from the courier, so the document was rescheduled. The booking was reviewed following a routine review.", "submission_date": "2023-03-06 17:11:14" }, { "feedback_id": 73, "employee_id": 30, "feedback_type": "Positive", "feedback_text": "An operator reported an automatic issue; the booking was confirmed. The appointment was refunded following an automatic review.", "submission_date": "2023-01-25 16:30:55" }, { "feedback_id": 74, "employee_id": 94, "feedback_type": "Positive", "feedback_text": "Support asked for a change and the session was processed. The transfer was reviewed following a manual review. No response from an operator, so the claim was cancelled. The customer reported an urgent issue; the appointment was approved.", "submission_date": "2023-01-14 17:43:34" }, { "feedback_id": 75, "employee_id": 90, "feedback_type": "Positive", "feedback_text": "The account was rejected after an incomplete check. The account owner confirmed the details and the request was delayed. The supplier confirmed the details and the account was completed. The delivery was reviewed — minor case, no further action.", "submission_date": "2023-02-25 16:39:23" }, { "feedback_id": 76, "employee_id": 41, "feedback_type": "Positive", "feedback_text": "A standard follow-up: the document was cancelled. No response from the reviewer, so the ticket was closed. No response from an operator, so the account was escalated. The account owner asked for a change and the report was confirmed.", "submission_date": "2023-08-16 11:13:54" }, { "feedback_id": 77, "employee_id": 38, "feedback_type": "Positive", "feedback_text": "A minor follow-up: the refund was confirmed. The request was refunded following a standard review. The shipment was processed — repeat case, no further action.", "submission_date": "2023-06-11 14:47:23" }, { "feedback_id": 78, "employee_id": 21, "feedback_type": "Positive", "feedback_text": "An urgent record was rejected the same day. The courier asked for a change and the account was updated. A late record was updated the same day.", "submission_date": "2023-11-14 12:15:24" }, { "feedback_id": 79, "employee_id": 62, "feedback_type": "Positive", "feedback_text": "The account owner reported an incomplete issue; the order was updated. Flagged as incomplete. The customer updated the ticket. Flagged as automatic. The account owner replaced the request. Flagged as duplicate. The account owner cancelled the ticket.", "submission_date": "2023-12-31 18:17:27" }, { "feedback_id": 80, "employee_id": 33, "feedback_type": "Positive", "feedback_text": "An unusual booking was updated the same day. The item was refunded following a manual review.", "submission_date": "2023-06-26 13:03:03" }, { "feedback_id": 81, "employee_id": 76, "feedback_type": "Neutral", "feedback_text": "No response from the team, so the report was processed. The delivery was completed after an incomplete check. The reviewer reported a standard issue; the request was cancelled. The booking was escalated — routine case, no further action.", "submission_date": "2023-02-19 15:14:20" }, { "feedback_id": 82, "employee_id": 80, "feedback_type": "Positive", "feedback_text": "The booking was rejected following a duplicate review. The team reported an urgent issue; the document was reopened. An automatic follow-up: the record was rejected. The account owner asked for a change and the ticket was refunded.", "submission_date": "2023-04-21 15:50:31" }, { "feedback_id": 83, "employee_id": 38, "feedback_type": "Positive", "feedback_text": "The account owner reported a repeat issue; the claim was replaced. No response from an operator, so the transfer was replaced. A repeat follow-up: the delivery was rescheduled.", "submission_date": "2023-07-14 14:52:34" }, { "feedback_id": 84, "employee_id": 40, "feedback_type": "Neutral", "feedback_text": "The customer reported a duplicate issue; the request was refunded. A standard follow-up: the payment was approved. A manual record was cancelled the same day.", "submission_date": "2023-12-04 21:59:23" }, { "feedback_id": 85, "employee_id": 77, "feedback_type": "Positive", "feedback_text": "Flagged as partial. The reviewer processed the delivery. Support confirmed the details and the item was replaced. A late item was escalated the same day. No response from support, so the order was cancelled.", "submission_date": "2023-01-22 13:56:54" }, { "feedback_id": 86, "employee_id": 18, "feedback_type": "Positive", "feedback_text": "No response from the courier, so the order was resolved. Flagged as minor. An operator rejected the payment. The refund was escalated — repeat case, no further action.", "submission_date": "2023-07-10 15:39:04" }, { "feedback_id": 87, "employee_id": 6, "feedback_type": "Positive", "feedback_text": "An urgent record was resolved the same day. A repeat delivery was completed the same day. The shipment was rejected following an incomplete review.", "submission_date": "2023-04-21 08:03:50" }, { "feedback_id": 88, "employee_id": 61, "feedback_type": "Positive", "feedback_text": "No response from the supplier, so the ticket was closed. Support reported a repeat issue; the claim was delayed. An operator confirmed the details and the shipment was rescheduled.", "submission_date": "2023-04-02 14:02:10" }, { "feedback_id": 89, "employee_id": 64, "feedback_type": "Neutral", "feedback_text": "A minor claim was updated the same day. The record was closed after an incomplete check.", "submission_date": "2023-01-08 11:59:49" }, { "feedback_id": 90, "employee_id": 62, "feedback_type": "Positive", "feedback_text": "The shipment was escalated — unusual case, no further action. The supplier reported a minor issue; the payment was resolved. A minor follow-up: the account was replaced. The courier reported a manual issue; the invoice was escalated.", "submission_date": "2023-10-28 11:13:47" }, { "feedback_id": 91, "employee_id": 78, "feedback_type": "Negative", "feedback_text": "The supplier asked for a change and the item was refunded. No response from an operator, so the claim was delayed. An operator asked for a change and the document was cancelled.", "submission_date": "2023-02-01 12:40:54" }, { "feedback_id": 92, "employee_id": 39, "feedback_type": "Positive", "feedback_text": "A manual follow-up: the account was reviewed. The claim was completed after a manual check. The supplier confirmed the details and the transfer was delayed. Flagged as repeat. An operator reviewed the refund.", "submission_date": "2023-03-13 11:09:31" }, { "feedback_id": 93, "employee_id": 8, "feedback_type": "Neutral", "feedback_text": "An urgent report was rescheduled the same day. An operator reported an unusual issue; the account was completed.", "submission_date": "2023-10-31 07:41:37" }, { "feedback_id": 94, "employee_id": 91, "feedback_type": "Negative", "feedback_text": "The refund was replaced — manual case, no further action. No response from the customer, so the appointment was rescheduled. The account owner reported a late issue; the delivery was reopened.", "submission_date": "2023-11-18 12:16:06" }, { "feedback_id": 95, "employee_id": 49, "feedback_type": "Neutral", "feedback_text": "The report was approved — routine case, no further action. The item was confirmed — repeat case, no further action. The claim was resolved after an automatic check.", "submission_date": "2023-06-16 15:00:22" }, { "feedback_id": 96, "employee_id": 9, "feedback_type": "Negative", "feedback_text": "A repeat invoice was rescheduled the same day. Flagged as minor. Support approved the invoice. Support confirmed the details and the delivery was completed. No response from the customer, so the document was replaced.", "submission_date": "2023-09-26 09:38:20" }, { "feedback_id": 97, "employee_id": 58, "feedback_type": "Positive", "feedback_text": "The claim was processed — automatic case, no further action. The courier asked for a change and the appointment was reviewed.", "submission_date": "2023-04-19 10:42:34" }, { "feedback_id": 98, "employee_id": 19, "feedback_type": "Negative", "feedback_text": "The refund was reviewed following a minor review. A routine request was completed the same day. The item was confirmed — repeat case, no further action. The claim was reopened after a late check.", "submission_date": "2023-12-03 10:06:19" }, { "feedback_id": 99, "employee_id": 57, "feedback_type": "Positive", "feedback_text": "The booking was replaced following a partial review. The courier confirmed the details and the request was rescheduled. The document was rescheduled following an urgent review. The ticket was delayed after a routine check.", "submission_date": "2023-04-05 14:19:31" }, { "feedback_id": 100, "employee_id": 69, "feedback_type": "Positive", "feedback_text": "The claim was processed — partial case, no further action. Support confirmed the details and the item was delayed.", "submission_date": "2023-11-05 09:18:56" }, { "feedback_id": 101, "employee_id": 36, "feedback_type": "Positive", "feedback_text": "The item was closed following a routine review. Flagged as minor. The courier completed the session. A manual appointment was cancelled the same day.", "submission_date": "2023-12-20 13:00:46" }, { "feedback_id": 102, "employee_id": 73, "feedback_type": "Positive", "feedback_text": "The record was rescheduled after a minor check. An automatic follow-up: the request was reviewed.", "submission_date": "2023-04-16 14:23:21" }, { "feedback_id": 103, "employee_id": 47, "feedback_type": "Positive", "feedback_text": "The claim was refunded after a routine check. The team confirmed the details and the payment was delayed.", "submission_date": "2023-11-14 17:11:25" }, { "feedback_id": 104, "employee_id": 97, "feedback_type": "Positive", "feedback_text": "The account was completed — incomplete case, no further action. Flagged as manual. Support escalated the refund.", "submission_date": "2023-03-22 10:57:28" }, { "feedback_id": 105, "employee_id": 93, "feedback_type": "Negative", "feedback_text": "No response from the team, so the order was rejected. The customer reported an automatic issue; the booking was delayed. A late order was replaced the same day.", "submission_date": "2023-06-27 08:56:56" }, { "feedback_id": 106, "employee_id": 33, "feedback_type": "Negative", "feedback_text": "No response from the courier, so the claim was reopened. Support reported a repeat issue; the report was approved.", "submission_date": "2023-11-23 10:47:17" }, { "feedback_id": 107, "employee_id": 14, "feedback_type": "Positive", "feedback_text": "A partial invoice was reviewed the same day. A routine follow-up: the booking was closed. An automatic booking was rejected the same day.", "submission_date": "2023-07-10 16:37:33" }, { "feedback_id": 108, "employee_id": 45, "feedback_type": "Positive", "feedback_text": "No response from the account owner, so the transfer was rescheduled. The reviewer confirmed the details and the document was rescheduled. No response from support, so the delivery was closed. The customer reported a late issue; the refund was refunded.", "submission_date": "2023-08-25 08:02:14" }, { "feedback_id": 109, "employee_id": 60, "feedback_type": "Neutral", "feedback_text": "No response from an operator, so the appointment was delayed. An operator confirmed the details and the item was delayed. The payment was processed — repeat case, no further action. The customer reported an urgent issue; the order was approved.", "submission_date": "2023-11-13 16:49:07" }, { "feedback_id": 110, "employee_id": 19, "feedback_type": "Positive", "feedback_text": "The claim was delayed after an incomplete check. No response from the account owner, so the appointment was refunded.", "submission_date": "2023-03-12 13:57:14" }, { "feedback_id": 111, "employee_id": 15, "feedback_type": "Positive", "feedback_text": "Flagged as partial. Support replaced the refund. Flagged as routine. The team reviewed the ticket. The courier asked for a change and the payment was closed.", "submission_date": "2023-01-20 10:49:52" }, { "feedback_id": 112, "employee_id": 37, "feedback_type": "Neutral", "feedback_text": "A manual follow-up: the request was escalated. The delivery was approved after an urgent check. The order was delayed following a standard review. The booking was reviewed — minor case, no further action.", "submission_date": "2023-02-01 15:54:29" }, { "feedback_id": 113, "employee_id": 94, "feedback_type": "Positive", "feedback_text": "The claim was confirmed — duplicate case, no further action. The team asked for a change and the payment was escalated.", "submission_date": "2023-12-23 10:22:57" }, { "feedback_id": 114, "employee_id": 51, "feedback_type": "Positive", "feedback_text": "The team asked for a change and the document was cancelled. An incomplete payment was approved the same day.", "submission_date": "2023-12-19 15:58:18" }, { "feedback_id": 115, "employee_id": 59, "feedback_type": "Positive", "feedback_text": "The request was completed following a repeat review. An unusual document was reviewed the same day. Flagged as routine. The team completed the shipment.", "submission_date": "2023-01-16 16:59:19" }, { "feedback_id": 116, "employee_id": 96, "feedback_type": "Negative", "feedback_text": "The team reported a manual issue; the refund was approved. The account was reviewed after a standard check. Support reported a late issue; the delivery was rejected.", "submission_date": "2023-09-13 16:08:30" }, { "feedback_id": 117, "employee_id": 65, "feedback_type": "Negative", "feedback_text": "The account owner reported a partial issue; the claim was completed. The order was rejected following a duplicate review. The courier asked for a change and the refund was escalated.", "submission_date": "2023-09-15 08:01:22" }, { "feedback_id": 118, "employee_id": 62, "feedback_type": "Positive", "feedback_text": "The account owner reported an incomplete issue; the booking was escalated. A minor follow-up: the account was approved. The record was escalated — automatic case, no further action.", "submission_date": "2023-05-02 16:05:48" }, { "feedback_id": 119, "employee_id": 35, "feedback_type": "Positive", "feedback_text": "A minor payment was refunded the same day. The item was replaced following a manual review. Flagged as late. The reviewer resolved the record.", "submission_date": "2023-10-30 13:12:24" }, { "feedback_id": 120, "employee_id": 50, "feedback_type": "Positive", "feedback_text": "The booking was rescheduled — standard case, no further action. A late follow-up: the account was rescheduled. The order was rejected following an urgent review. Flagged as repeat. The account owner delayed the request.", "submission_date": "2023-08-21 12:57:08" }, { "feedback_id": 121, "employee_id": 48, "feedback_type": "Positive", "feedback_text": "Flagged as minor. The courier completed the appointment. Flagged as late. The account owner resolved the order. A manual follow-up: the delivery was updated.", "submission_date": "2023-05-24 12:22:32" }, { "feedback_id": 122, "employee_id": 2, "feedback_type": "Positive", "feedback_text": "The account owner asked for a change and the booking was resolved. An operator asked for a change and the delivery was resolved. An operator asked for a change and the payment was closed. Flagged as minor. The reviewer processed the record.", "submission_date": "2023-10-20 09:06:08" }, { "feedback_id": 123, "employee_id": 73, "feedback_type": "Positive", "feedback_text": "The order was closed after an unusual check. The refund was reopened following a standard review.", "submission_date": "2023-04-05 15:39:18" }, { "feedback_id": 124, "employee_id": 3, "feedback_type": "Positive", "feedback_text": "An operator confirmed the details and the document was rescheduled. The team reported a partial issue; the record was replaced. The supplier confirmed the details and the refund was escalated.", "submission_date": "2023-04-23 23:02:29" }, { "feedback_id": 125, "employee_id": 44, "feedback_type": "Positive", "feedback_text": "Support reported a partial issue; the claim was resolved. The reviewer asked for a change and the account was replaced.", "submission_date": "2023-07-21 09:52:29" }, { "feedback_id": 126, "employee_id": 25, "feedback_type": "Positive", "feedback_text": "A partial follow-up: the session was confirmed. The order was approved after an incomplete check. An operator reported an incomplete issue; the booking was approved.", "submission_date": "2023-04-08 16:45:56" }, { "feedback_id": 127, "employee_id": 46, "feedback_type": "Positive", "feedback_text": "An incomplete follow-up: the order was reviewed. Flagged as incomplete. The reviewer confirmed the appointment. A partial report was escalated the same day. Flagged as urgent. Support reviewed the ticket.", "submission_date": "2023-04-11 11:14:51" }, { "feedback_id": 128, "employee_id": 86, "feedback_type": "Positive", "feedback_text": "No response from an operator, so the payment was updated. An operator asked for a change and the payment was delayed. The appointment was cancelled — minor case, no further action. No response from the supplier, so the delivery was confirmed.", "submission_date": "2023-03-14 20:44:14" }, { "feedback_id": 129, "employee_id": 52, "feedback_type": "Neutral", "feedback_text": "The item was rescheduled — late case, no further action. An unusual follow-up: the invoice was rescheduled. The order was closed following a late review.", "submission_date": "2023-01-16 13:57:13" }, { "feedback_id": 130, "employee_id": 86, "feedback_type": "Positive", "feedback_text": "The team reported a standard issue; the transfer was refunded. The courier confirmed the details and the document was escalated. The refund was processed after a partial check. The reviewer confirmed the details and the account was cancelled.", "submission_date": "2023-07-07 09:49:31" }, { "feedback_id": 131, "employee_id": 14, "feedback_type": "Positive", "feedback_text": "The session was replaced after an unusual check. The account owner reported a routine issue; the document was delayed.", "submission_date": "2023-04-12 09:41:04" }, { "feedback_id": 132, "employee_id": 83, "feedback_type": "Positive", "feedback_text": "The document was rescheduled — standard case, no further action. Flagged as manual. The customer cancelled the record. An operator reported a duplicate issue; the appointment was resolved. A manual request was replaced the same day.", "submission_date": "2023-03-04 11:46:07" }, { "feedback_id": 133, "employee_id": 56, "feedback_type": "Positive", "feedback_text": "The account owner confirmed the details and the ticket was resolved. The shipment was resolved — minor case, no further action.", "submission_date": "2023-12-05 16:05:34" }, { "feedback_id": 134, "employee_id": 31, "feedback_type": "Positive", "feedback_text": "The delivery was completed following a manual review. A routine shipment was processed the same day. The report was closed after a partial check.", "submission_date": "2023-08-25 11:54:06" }, { "feedback_id": 135, "employee_id": 13, "feedback_type": "Positive", "feedback_text": "The session was replaced following an urgent review. No response from the reviewer, so the item was closed. An urgent follow-up: the payment was completed. The invoice was refunded after a minor check.", "submission_date": "2023-03-12 06:28:31" }, { "feedback_id": 136, "employee_id": 28, "feedback_type": "Positive", "feedback_text": "Support reported a manual issue; the appointment was reopened. The item was delayed — partial case, no further action. Flagged as urgent. The supplier completed the report.", "submission_date": "2023-06-11 12:48:24" } ], "recognition": [ { "recognition_id": 1, "employee_id": 12, "recognizer_id": 82, "message": "The customer asked for a change and the session was refunded.", "date": "2023-12-04 08:17:05", "recognition_type": "Peer", "message_length": 163 }, { "recognition_id": 2, "employee_id": 99, "recognizer_id": 75, "message": "An operator confirmed the details and the invoice was rescheduled.", "date": "2023-10-27 11:16:08", "recognition_type": "Peer", "message_length": 245 }, { "recognition_id": 3, "employee_id": 47, "recognizer_id": 86, "message": "The team asked for a change and the claim was approved.", "date": "2023-01-12 20:33:10", "recognition_type": "Manager", "message_length": 207 }, { "recognition_id": 4, "employee_id": 95, "recognizer_id": 42, "message": "No response from the account owner, so the report was resolved.", "date": "2023-07-19 12:43:08", "recognition_type": "Peer", "message_length": 284 }, { "recognition_id": 5, "employee_id": 78, "recognizer_id": 51, "message": "The invoice was escalated — incomplete case, no further action.", "date": "2023-06-09 17:10:18", "recognition_type": "Manager", "message_length": 294 }, { "recognition_id": 6, "employee_id": 28, "recognizer_id": null, "message": "Support asked for a change and the refund was reviewed.", "date": "2023-02-19 11:13:19", "recognition_type": "Peer", "message_length": 276 }, { "recognition_id": 7, "employee_id": 15, "recognizer_id": 30, "message": "The team confirmed the details and the order was rejected.", "date": "2023-10-17 13:36:47", "recognition_type": "Peer", "message_length": 261 }, { "recognition_id": 8, "employee_id": 5, "recognizer_id": null, "message": "The courier asked for a change and the report was completed.", "date": "2023-08-03 15:49:51", "recognition_type": "Client", "message_length": 211 }, { "recognition_id": 9, "employee_id": 45, "recognizer_id": 19, "message": "No response from the account owner, so the shipment was resolved.", "date": "2023-12-14 15:57:31", "recognition_type": "Manager", "message_length": 184 }, { "recognition_id": 10, "employee_id": 52, "recognizer_id": null, "message": "The account owner confirmed the details and the refund was updated.", "date": "2023-08-27 16:36:49", "recognition_type": "Peer", "message_length": 288 }, { "recognition_id": 11, "employee_id": 55, "recognizer_id": 83, "message": "The booking was rescheduled — late case, no further action.", "date": "2023-04-20 15:37:22", "recognition_type": "Peer", "message_length": 287 }, { "recognition_id": 12, "employee_id": 57, "recognizer_id": null, "message": "An operator reported an urgent issue; the ticket was reopened.", "date": "2023-05-16 19:03:54", "recognition_type": "Client", "message_length": 367 }, { "recognition_id": 13, "employee_id": 81, "recognizer_id": 33, "message": "The session was rescheduled — manual case, no further action.", "date": "2023-07-19 13:26:33", "recognition_type": "Peer", "message_length": 291 }, { "recognition_id": 14, "employee_id": 28, "recognizer_id": 56, "message": "The session was replaced — automatic case, no further action.", "date": "2023-03-11 09:09:33", "recognition_type": "Peer", "message_length": 230 }, { "recognition_id": 15, "employee_id": 96, "recognizer_id": 22, "message": "No response from the account owner, so the document was delayed.", "date": "2023-09-13 10:58:20", "recognition_type": "Client", "message_length": 179 }, { "recognition_id": 16, "employee_id": 79, "recognizer_id": 7, "message": "The delivery was approved — automatic case, no further action.", "date": "2023-11-11 10:46:40", "recognition_type": "Peer", "message_length": 135 }, { "recognition_id": 17, "employee_id": 67, "recognizer_id": 76, "message": "The customer reported a manual issue; the item was reviewed.", "date": "2023-10-17 14:03:31", "recognition_type": "Peer", "message_length": 119 }, { "recognition_id": 18, "employee_id": 89, "recognizer_id": 3, "message": "The team reported a standard issue; the ticket was reopened.", "date": "2023-05-01 13:45:43", "recognition_type": "Peer", "message_length": 202 }, { "recognition_id": 19, "employee_id": 45, "recognizer_id": 56, "message": "The customer asked for a change and the delivery was approved.", "date": "2023-07-29 15:02:52", "recognition_type": "Peer", "message_length": 347 }, { "recognition_id": 20, "employee_id": 82, "recognizer_id": 86, "message": "The courier confirmed the details and the report was rejected.", "date": "2023-07-21 13:51:29", "recognition_type": "Client", "message_length": 316 }, { "recognition_id": 21, "employee_id": 85, "recognizer_id": 32, "message": "The reviewer confirmed the details and the appointment was confirmed.", "date": "2023-07-09 10:38:19", "recognition_type": "Peer", "message_length": 243 }, { "recognition_id": 22, "employee_id": 53, "recognizer_id": 11, "message": "The supplier confirmed the details and the shipment was replaced.", "date": "2023-04-06 11:39:58", "recognition_type": "Peer", "message_length": 335 }, { "recognition_id": 23, "employee_id": 5, "recognizer_id": 92, "message": "No response from the supplier, so the claim was rejected.", "date": "2023-03-04 15:08:26", "recognition_type": "Peer", "message_length": 273 }, { "recognition_id": 24, "employee_id": 67, "recognizer_id": 33, "message": "An operator asked for a change and the document was refunded.", "date": "2023-07-03 14:17:06", "recognition_type": "Peer", "message_length": 259 }, { "recognition_id": 25, "employee_id": 5, "recognizer_id": 38, "message": "The supplier asked for a change and the session was reviewed.", "date": "2023-05-09 09:54:15", "recognition_type": "Peer", "message_length": 310 }, { "recognition_id": 26, "employee_id": 76, "recognizer_id": 69, "message": "The supplier asked for a change and the booking was escalated.", "date": "2023-06-27 18:40:58", "recognition_type": "Peer", "message_length": 266 }, { "recognition_id": 27, "employee_id": 30, "recognizer_id": 15, "message": "The courier confirmed the details and the account was reviewed.", "date": "2023-02-11 17:23:06", "recognition_type": "Client", "message_length": 92 }, { "recognition_id": 28, "employee_id": 68, "recognizer_id": 69, "message": "The courier confirmed the details and the item was closed.", "date": "2023-12-25 14:31:11", "recognition_type": "Peer", "message_length": 219 }, { "recognition_id": 29, "employee_id": 8, "recognizer_id": 43, "message": "The account owner reported a duplicate issue; the session was rescheduled.", "date": "2023-12-05 13:48:00", "recognition_type": "Peer", "message_length": 288 }, { "recognition_id": 30, "employee_id": 26, "recognizer_id": 36, "message": "The report was closed — minor case, no further action.", "date": "2023-02-05 11:15:54", "recognition_type": "Peer", "message_length": 236 }, { "recognition_id": 31, "employee_id": 81, "recognizer_id": 47, "message": "The courier reported a routine issue; the shipment was completed.", "date": "2023-05-30 13:15:11", "recognition_type": "Peer", "message_length": 195 }, { "recognition_id": 32, "employee_id": 14, "recognizer_id": 31, "message": "The transfer was rejected — duplicate case, no further action.", "date": "2023-10-16 17:01:35", "recognition_type": "Peer", "message_length": 253 }, { "recognition_id": 33, "employee_id": 28, "recognizer_id": 6, "message": "No response from the team, so the invoice was refunded.", "date": "2023-11-01 15:47:58", "recognition_type": "Peer", "message_length": 100 }, { "recognition_id": 34, "employee_id": 84, "recognizer_id": 28, "message": "The account owner asked for a change and the payment was confirmed.", "date": "2023-11-08 12:24:12", "recognition_type": "Peer", "message_length": 219 }, { "recognition_id": 35, "employee_id": 26, "recognizer_id": null, "message": "The courier reported a routine issue; the transfer was delayed.", "date": "2023-02-17 16:23:22", "recognition_type": "Peer", "message_length": 337 }, { "recognition_id": 36, "employee_id": 68, "recognizer_id": 38, "message": "An operator confirmed the details and the report was replaced.", "date": "2023-12-21 16:40:54", "recognition_type": "Peer", "message_length": 291 }, { "recognition_id": 37, "employee_id": 31, "recognizer_id": 22, "message": "An operator reported a standard issue; the booking was rescheduled.", "date": "2023-02-14 16:47:56", "recognition_type": "Manager", "message_length": 190 }, { "recognition_id": 38, "employee_id": 1, "recognizer_id": null, "message": "The reviewer asked for a change and the report was processed.", "date": "2023-07-23 08:55:55", "recognition_type": "Peer", "message_length": 270 }, { "recognition_id": 39, "employee_id": 74, "recognizer_id": 13, "message": "The courier asked for a change and the item was completed.", "date": "2023-06-09 23:37:45", "recognition_type": "Peer", "message_length": 236 }, { "recognition_id": 40, "employee_id": 45, "recognizer_id": null, "message": "The account owner asked for a change and the delivery was confirmed.", "date": "2023-01-08 15:10:35", "recognition_type": "Peer", "message_length": 344 }, { "recognition_id": 41, "employee_id": 17, "recognizer_id": 100, "message": "An operator confirmed the details and the ticket was completed.", "date": "2023-09-10 10:44:03", "recognition_type": "Manager", "message_length": 262 }, { "recognition_id": 42, "employee_id": 3, "recognizer_id": 33, "message": "The supplier reported a duplicate issue; the claim was escalated.", "date": "2023-06-22 11:24:28", "recognition_type": "Peer", "message_length": 176 }, { "recognition_id": 43, "employee_id": 26, "recognizer_id": 76, "message": "The supplier asked for a change and the transfer was reviewed.", "date": "2023-12-07 15:29:17", "recognition_type": "Manager", "message_length": 137 }, { "recognition_id": 44, "employee_id": 26, "recognizer_id": null, "message": "The claim was completed — urgent case, no further action.", "date": "2023-05-26 08:32:10", "recognition_type": "Peer", "message_length": 125 }, { "recognition_id": 45, "employee_id": 57, "recognizer_id": null, "message": "No response from the supplier, so the refund was refunded.", "date": "2023-03-25 11:40:41", "recognition_type": "Peer", "message_length": 308 }, { "recognition_id": 46, "employee_id": 35, "recognizer_id": 52, "message": "The courier confirmed the details and the claim was escalated.", "date": "2023-07-30 06:51:32", "recognition_type": "Peer", "message_length": 199 }, { "recognition_id": 47, "employee_id": 91, "recognizer_id": 85, "message": "The invoice was completed — duplicate case, no further action.", "date": "2023-03-20 07:26:28", "recognition_type": "Manager", "message_length": 198 }, { "recognition_id": 48, "employee_id": 84, "recognizer_id": 12, "message": "No response from the courier, so the item was escalated.", "date": "2023-11-13 11:49:03", "recognition_type": "Peer", "message_length": 217 }, { "recognition_id": 49, "employee_id": 26, "recognizer_id": 55, "message": "The reviewer asked for a change and the delivery was approved.", "date": "2023-05-27 12:18:05", "recognition_type": "Manager", "message_length": 211 }, { "recognition_id": 50, "employee_id": 77, "recognizer_id": 61, "message": "The supplier reported a repeat issue; the request was closed.", "date": "2023-10-05 13:41:36", "recognition_type": "Peer", "message_length": 228 }, { "recognition_id": 51, "employee_id": 44, "recognizer_id": 88, "message": "The team asked for a change and the payment was updated.", "date": "2023-09-02 07:37:09", "recognition_type": "Peer", "message_length": 232 }, { "recognition_id": 52, "employee_id": 38, "recognizer_id": 30, "message": "The supplier confirmed the details and the booking was refunded.", "date": "2023-07-22 15:16:40", "recognition_type": "Peer", "message_length": 348 }, { "recognition_id": 53, "employee_id": 65, "recognizer_id": 88, "message": "The team reported an incomplete issue; the shipment was delayed.", "date": "2023-06-04 09:53:05", "recognition_type": "Peer", "message_length": 159 }, { "recognition_id": 54, "employee_id": 30, "recognizer_id": 52, "message": "No response from the reviewer, so the request was reopened.", "date": "2023-04-08 17:36:58", "recognition_type": "Peer", "message_length": 86 }, { "recognition_id": 55, "employee_id": 73, "recognizer_id": 1, "message": "The team reported a partial issue; the payment was closed.", "date": "2023-08-02 16:24:22", "recognition_type": "Client", "message_length": 293 }, { "recognition_id": 56, "employee_id": 41, "recognizer_id": 32, "message": "The courier asked for a change and the ticket was refunded.", "date": "2023-04-07 16:16:51", "recognition_type": "Client", "message_length": 377 }, { "recognition_id": 57, "employee_id": 80, "recognizer_id": 98, "message": "The account owner reported a minor issue; the session was approved.", "date": "2023-08-25 13:55:25", "recognition_type": "Peer", "message_length": 360 }, { "recognition_id": 58, "employee_id": 68, "recognizer_id": 38, "message": "No response from the account owner, so the refund was reviewed.", "date": "2023-03-10 15:10:19", "recognition_type": "Peer", "message_length": 373 }, { "recognition_id": 59, "employee_id": 99, "recognizer_id": 15, "message": "The invoice was closed — routine case, no further action.", "date": "2023-10-10 12:12:10", "recognition_type": "Client", "message_length": 297 }, { "recognition_id": 60, "employee_id": 19, "recognizer_id": 86, "message": "No response from the reviewer, so the record was rejected.", "date": "2023-08-29 08:58:45", "recognition_type": "Client", "message_length": 217 }, { "recognition_id": 61, "employee_id": 77, "recognizer_id": 57, "message": "The courier asked for a change and the item was rejected.", "date": "2023-08-30 13:39:23", "recognition_type": "Peer", "message_length": 298 }, { "recognition_id": 62, "employee_id": 67, "recognizer_id": 21, "message": "No response from the customer, so the transfer was resolved.", "date": "2023-09-13 12:06:53", "recognition_type": "Peer", "message_length": 294 }, { "recognition_id": 63, "employee_id": 14, "recognizer_id": null, "message": "An operator confirmed the details and the record was reviewed.", "date": "2023-05-09 16:52:12", "recognition_type": "Peer", "message_length": 364 }, { "recognition_id": 64, "employee_id": 16, "recognizer_id": 53, "message": "The reviewer reported an automatic issue; the order was approved.", "date": "2023-04-28 14:31:38", "recognition_type": "Peer", "message_length": 248 }, { "recognition_id": 65, "employee_id": 15, "recognizer_id": 39, "message": "The team confirmed the details and the record was rejected.", "date": "2023-05-17 11:56:38", "recognition_type": "Peer", "message_length": 134 }, { "recognition_id": 66, "employee_id": 72, "recognizer_id": 90, "message": "Support asked for a change and the payment was rejected.", "date": "2023-01-25 15:01:33", "recognition_type": "Peer", "message_length": 313 }, { "recognition_id": 67, "employee_id": 27, "recognizer_id": 93, "message": "The team confirmed the details and the refund was processed.", "date": "2023-02-28 17:03:03", "recognition_type": "Peer", "message_length": 373 }, { "recognition_id": 68, "employee_id": 17, "recognizer_id": null, "message": "The team confirmed the details and the session was rejected.", "date": "2023-04-01 17:12:26", "recognition_type": "Peer", "message_length": 260 }, { "recognition_id": 69, "employee_id": 90, "recognizer_id": 80, "message": "No response from the customer, so the report was closed.", "date": "2023-02-04 13:20:18", "recognition_type": "Peer", "message_length": 349 }, { "recognition_id": 70, "employee_id": 10, "recognizer_id": 25, "message": "The team asked for a change and the request was reopened.", "date": "2023-09-09 11:55:47", "recognition_type": "Peer", "message_length": 240 }, { "recognition_id": 71, "employee_id": 14, "recognizer_id": 67, "message": "Support asked for a change and the item was processed.", "date": "2023-05-13 10:13:12", "recognition_type": "Peer", "message_length": 125 }, { "recognition_id": 72, "employee_id": 42, "recognizer_id": 36, "message": "The account owner reported an automatic issue; the refund was reopened.", "date": "2023-04-07 09:51:13", "recognition_type": "Peer", "message_length": 315 }, { "recognition_id": 73, "employee_id": 78, "recognizer_id": 42, "message": "The delivery was escalated — partial case, no further action.", "date": "2023-01-04 18:03:09", "recognition_type": "Peer", "message_length": 257 }, { "recognition_id": 74, "employee_id": 42, "recognizer_id": 94, "message": "The courier confirmed the details and the document was approved.", "date": "2023-11-01 10:34:50", "recognition_type": "Peer", "message_length": 334 }, { "recognition_id": 75, "employee_id": 98, "recognizer_id": 26, "message": "The booking was replaced — standard case, no further action.", "date": "2023-01-12 14:51:17", "recognition_type": "Peer", "message_length": 175 }, { "recognition_id": 76, "employee_id": 36, "recognizer_id": 9, "message": "No response from the customer, so the order was confirmed.", "date": "2023-08-24 15:05:39", "recognition_type": "Client", "message_length": 322 }, { "recognition_id": 77, "employee_id": 30, "recognizer_id": 50, "message": "An operator asked for a change and the claim was reviewed.", "date": "2023-02-18 14:11:45", "recognition_type": "Peer", "message_length": 264 }, { "recognition_id": 78, "employee_id": 29, "recognizer_id": 7, "message": "The team confirmed the details and the refund was approved.", "date": "2023-08-28 11:42:43", "recognition_type": "Manager", "message_length": 281 }, { "recognition_id": 79, "employee_id": 45, "recognizer_id": 72, "message": "The customer confirmed the details and the document was processed.", "date": "2023-07-03 18:04:41", "recognition_type": "Peer", "message_length": 287 }, { "recognition_id": 80, "employee_id": 57, "recognizer_id": 91, "message": "The shipment was reviewed — duplicate case, no further action.", "date": "2023-10-25 16:22:47", "recognition_type": "Peer", "message_length": 285 }, { "recognition_id": 81, "employee_id": 46, "recognizer_id": 64, "message": "The account was cancelled — automatic case, no further action.", "date": "2023-06-21 14:15:38", "recognition_type": "Peer", "message_length": 293 }, { "recognition_id": 82, "employee_id": 69, "recognizer_id": 58, "message": "The order was reviewed — unusual case, no further action.", "date": "2023-10-24 09:37:45", "recognition_type": "Peer", "message_length": 286 }, { "recognition_id": 83, "employee_id": 98, "recognizer_id": 71, "message": "The team asked for a change and the shipment was rejected.", "date": "2023-12-08 15:32:46", "recognition_type": "Peer", "message_length": 212 }, { "recognition_id": 84, "employee_id": 48, "recognizer_id": 59, "message": "The courier asked for a change and the shipment was escalated.", "date": "2023-03-02 14:01:04", "recognition_type": "Manager", "message_length": 224 }, { "recognition_id": 85, "employee_id": 7, "recognizer_id": 37, "message": "The order was updated — standard case, no further action.", "date": "2023-08-07 09:30:07", "recognition_type": "Manager", "message_length": 336 }, { "recognition_id": 86, "employee_id": 16, "recognizer_id": 16, "message": "The account owner asked for a change and the appointment was replaced.", "date": "2023-11-30 10:01:38", "recognition_type": "Peer", "message_length": 334 }, { "recognition_id": 87, "employee_id": 58, "recognizer_id": 31, "message": "The report was escalated — standard case, no further action.", "date": "2023-12-01 10:07:41", "recognition_type": "Manager", "message_length": 314 }, { "recognition_id": 88, "employee_id": 47, "recognizer_id": 63, "message": "The payment was confirmed — incomplete case, no further action.", "date": "2023-11-03 13:59:05", "recognition_type": "Manager", "message_length": 265 }, { "recognition_id": 89, "employee_id": 38, "recognizer_id": 4, "message": "The courier asked for a change and the appointment was cancelled.", "date": "2023-11-22 16:34:11", "recognition_type": "Peer", "message_length": 269 }, { "recognition_id": 90, "employee_id": 67, "recognizer_id": 83, "message": "An operator asked for a change and the booking was confirmed.", "date": "2023-08-25 19:00:42", "recognition_type": "Peer", "message_length": 237 }, { "recognition_id": 91, "employee_id": 78, "recognizer_id": 70, "message": "The account owner confirmed the details and the invoice was escalated.", "date": "2023-07-18 12:14:42", "recognition_type": "Manager", "message_length": 139 }, { "recognition_id": 92, "employee_id": 59, "recognizer_id": null, "message": "The account owner asked for a change and the appointment was approved.", "date": "2023-08-28 13:38:46", "recognition_type": "Peer", "message_length": 267 }, { "recognition_id": 93, "employee_id": 46, "recognizer_id": 76, "message": "The reviewer asked for a change and the refund was reopened.", "date": "2023-11-03 12:03:23", "recognition_type": "Peer", "message_length": 212 }, { "recognition_id": 94, "employee_id": 42, "recognizer_id": 38, "message": "Support asked for a change and the shipment was closed.", "date": "2023-12-23 16:39:17", "recognition_type": "Peer", "message_length": 202 }, { "recognition_id": 95, "employee_id": 77, "recognizer_id": 64, "message": "The request was closed — incomplete case, no further action.", "date": "2023-09-30 09:03:42", "recognition_type": "Manager", "message_length": 191 }, { "recognition_id": 96, "employee_id": 38, "recognizer_id": 8, "message": "The account owner asked for a change and the delivery was processed.", "date": "2023-10-17 16:53:57", "recognition_type": "Peer", "message_length": 248 }, { "recognition_id": 97, "employee_id": 38, "recognizer_id": 68, "message": "The customer reported an unusual issue; the document was completed.", "date": "2023-09-03 15:44:14", "recognition_type": "Peer", 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14:24:09", "recognition_type": "Peer", "message_length": 127 }, { "recognition_id": 107, "employee_id": 68, "recognizer_id": 27, "message": "The customer confirmed the details and the request was replaced.", "date": "2023-04-05 14:10:25", "recognition_type": "Peer", "message_length": 247 }, { "recognition_id": 108, "employee_id": 62, "recognizer_id": null, "message": "Support asked for a change and the invoice was escalated.", "date": "2023-04-20 08:27:01", "recognition_type": "Peer", "message_length": 274 }, { "recognition_id": 109, "employee_id": 85, "recognizer_id": 52, "message": "An operator reported a routine issue; the delivery was rescheduled.", "date": "2023-12-04 17:46:56", "recognition_type": "Peer", "message_length": 190 }, { "recognition_id": 110, "employee_id": 71, "recognizer_id": 50, "message": "The account owner asked for a change and the appointment was reopened.", "date": "2023-03-01 13:35:24", "recognition_type": "Peer", "message_length": 65 }, { "recognition_id": 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"Manager", "message_length": 338 }, { "recognition_id": 120, "employee_id": 90, "recognizer_id": 10, "message": "No response from the customer, so the appointment was reviewed.", "date": "2023-08-19 09:35:09", "recognition_type": "Peer", "message_length": 250 }, { "recognition_id": 121, "employee_id": 72, "recognizer_id": 74, "message": "No response from the reviewer, so the account was resolved.", "date": "2023-09-21 15:01:59", "recognition_type": "Peer", "message_length": 348 }, { "recognition_id": 122, "employee_id": 57, "recognizer_id": 78, "message": "An operator asked for a change and the request was updated.", "date": "2023-05-21 14:38:52", "recognition_type": "Manager", "message_length": 175 }, { "recognition_id": 123, "employee_id": 25, "recognizer_id": 38, "message": "No response from the account owner, so the record was completed.", "date": "2023-05-06 07:04:09", "recognition_type": "Manager", "message_length": 392 }, { "recognition_id": 124, "employee_id": 88, "recognizer_id": 61, "message": "No response from the courier, so the document was rejected.", "date": "2023-07-07 06:06:05", "recognition_type": "Manager", "message_length": 248 }, { "recognition_id": 125, "employee_id": 99, "recognizer_id": null, "message": "An operator confirmed the details and the appointment was processed.", "date": "2023-08-19 14:04:44", "recognition_type": "Peer", "message_length": 206 }, { "recognition_id": 126, "employee_id": 72, "recognizer_id": 82, "message": "No response from the reviewer, so the document was rescheduled.", "date": "2023-08-29 09:05:57", "recognition_type": "Peer", "message_length": 302 }, { "recognition_id": 127, "employee_id": 87, "recognizer_id": 8, "message": "The team confirmed the details and the transfer was approved.", "date": "2023-02-01 14:42:09", "recognition_type": "Peer", "message_length": 219 }, { "recognition_id": 128, "employee_id": 28, "recognizer_id": 49, "message": "The customer asked for a change and the request was 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"message_length": 266 }, { "recognition_id": 142, "employee_id": 15, "recognizer_id": 3, "message": "The customer confirmed the details and the invoice was reviewed.", "date": "2023-04-08 15:13:00", "recognition_type": "Peer", "message_length": 320 }, { "recognition_id": 143, "employee_id": 72, "recognizer_id": 32, "message": "The reviewer confirmed the details and the shipment was processed.", "date": "2023-02-04 08:39:07", "recognition_type": "Peer", "message_length": 339 }, { "recognition_id": 144, "employee_id": 91, "recognizer_id": 81, "message": "The customer reported a partial issue; the record was resolved.", "date": "2023-11-04 09:52:26", "recognition_type": "Peer", "message_length": 230 }, { "recognition_id": 145, "employee_id": 68, "recognizer_id": 66, "message": "The session was processed — incomplete case, no further action.", "date": "2023-07-25 12:04:27", "recognition_type": "Peer", "message_length": 332 }, { "recognition_id": 146, "employee_id": 39, "recognizer_id": 87, "message": "The team confirmed the details and the ticket was updated.", "date": "2023-02-16 17:23:01", "recognition_type": "Peer", "message_length": 379 }, { "recognition_id": 147, "employee_id": 43, "recognizer_id": 83, "message": "The customer asked for a change and the transfer was cancelled.", "date": "2023-01-20 13:41:30", "recognition_type": "Peer", "message_length": 339 }, { "recognition_id": 148, "employee_id": 42, "recognizer_id": 98, "message": "No response from the reviewer, so the item was processed.", "date": "2023-05-23 15:17:51", "recognition_type": "Peer", "message_length": 272 }, { "recognition_id": 149, "employee_id": 24, "recognizer_id": 51, "message": "The reviewer confirmed the details and the shipment was cancelled.", "date": "2023-08-30 06:11:17", "recognition_type": "Client", "message_length": 221 }, { "recognition_id": 150, "employee_id": 60, "recognizer_id": 30, "message": "The supplier asked for a change and the record was refunded.", "date": "2023-11-26 13:11:32", "recognition_type": "Peer", "message_length": 240 }, { "recognition_id": 151, "employee_id": 35, "recognizer_id": 18, "message": "The courier asked for a change and the item was reviewed.", "date": "2023-02-23 10:23:05", "recognition_type": "Manager", "message_length": 191 }, { "recognition_id": 152, "employee_id": 90, "recognizer_id": 56, "message": "No response from the reviewer, so the document was reviewed.", "date": "2023-10-21 12:57:48", "recognition_type": "Peer", "message_length": 298 }, { "recognition_id": 153, "employee_id": 85, "recognizer_id": 31, "message": "The supplier reported a repeat issue; the claim was closed.", "date": "2023-03-16 16:09:53", "recognition_type": "Manager", "message_length": 395 }, { "recognition_id": 154, "employee_id": 72, "recognizer_id": 48, "message": "The shipment was reviewed — manual case, no further action.", "date": "2023-09-15 15:20:36", "recognition_type": "Peer", "message_length": 159 }, { "recognition_id": 155, "employee_id": 11, "recognizer_id": 56, "message": "No response from an operator, so the session was replaced.", "date": "2023-01-31 13:47:16", "recognition_type": "Manager", "message_length": 307 }, { "recognition_id": 156, "employee_id": 15, "recognizer_id": 29, "message": "The customer reported a minor issue; the claim was updated.", "date": "2023-05-23 11:52:29", "recognition_type": "Manager", "message_length": 334 }, { "recognition_id": 157, "employee_id": 23, "recognizer_id": 20, "message": "The payment was cancelled — urgent case, no further action.", "date": "2023-10-11 10:25:36", "recognition_type": "Manager", "message_length": 186 }, { "recognition_id": 158, "employee_id": 89, "recognizer_id": null, "message": "The customer asked for a change and the order was reopened.", "date": "2023-06-04 15:51:48", "recognition_type": "Peer", "message_length": 158 }, { "recognition_id": 159, "employee_id": 85, "recognizer_id": 92, "message": "The courier reported a routine issue; the claim was 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}, { "recognition_id": 164, "employee_id": 40, "recognizer_id": 83, "message": "An operator reported a late issue; the transfer was rejected.", "date": "2023-09-21 14:08:55", "recognition_type": "Manager", "message_length": 345 }, { "recognition_id": 165, "employee_id": 65, "recognizer_id": 58, "message": "The reviewer confirmed the details and the appointment was approved.", "date": "2023-05-10 15:24:23", "recognition_type": "Peer", "message_length": 316 }, { "recognition_id": 166, "employee_id": 39, "recognizer_id": 36, "message": "The refund was rejected — manual case, no further action.", "date": "2023-08-12 10:22:38", "recognition_type": "Peer", "message_length": 262 }, { "recognition_id": 167, "employee_id": 81, "recognizer_id": 38, "message": "The reviewer confirmed the details and the session was approved.", "date": "2023-11-30 13:45:35", "recognition_type": "Manager", "message_length": 187 }, { "recognition_id": 168, "employee_id": 90, "recognizer_id": 53, "message": "An 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"2023-11-09 17:46:11", "recognition_type": "Peer", "message_length": 168 }, { "recognition_id": 173, "employee_id": 46, "recognizer_id": 85, "message": "Support asked for a change and the document was replaced.", "date": "2023-02-24 13:29:46", "recognition_type": "Peer", "message_length": 85 }, { "recognition_id": 174, "employee_id": 74, "recognizer_id": 81, "message": "The account owner confirmed the details and the document was resolved.", "date": "2023-09-11 16:01:18", "recognition_type": "Client", "message_length": 301 }, { "recognition_id": 175, "employee_id": 5, "recognizer_id": 58, "message": "The account owner confirmed the details and the ticket was completed.", "date": "2023-04-30 11:29:20", "recognition_type": "Client", "message_length": 266 }, { "recognition_id": 176, "employee_id": 70, "recognizer_id": 100, "message": "The supplier reported a standard issue; the account was completed.", "date": "2023-12-02 16:15:39", "recognition_type": "Manager", "message_length": 78 }, { "recognition_id": 177, "employee_id": 80, "recognizer_id": 58, "message": "No response from the courier, so the shipment was delayed.", "date": "2023-12-22 16:38:26", "recognition_type": "Manager", "message_length": 227 }, { "recognition_id": 178, "employee_id": 94, "recognizer_id": 20, "message": "The courier reported a standard issue; the request was closed.", "date": "2023-12-21 18:14:22", "recognition_type": "Peer", "message_length": 304 }, { "recognition_id": 179, "employee_id": 77, "recognizer_id": 95, "message": "The account owner confirmed the details and the ticket was reopened.", "date": "2023-02-19 13:35:29", "recognition_type": "Peer", "message_length": 124 }, { "recognition_id": 180, "employee_id": 29, "recognizer_id": 84, "message": "No response from the team, so the invoice was closed.", "date": "2023-09-09 12:04:00", "recognition_type": "Peer", "message_length": 177 }, { "recognition_id": 181, "employee_id": 14, "recognizer_id": 52, "message": "The report was processed 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"message_length": 210 }, { "recognition_id": 186, "employee_id": 7, "recognizer_id": null, "message": "The supplier reported a routine issue; the session was reopened.", "date": "2023-03-28 18:32:56", "recognition_type": "Peer", "message_length": 337 }, { "recognition_id": 187, "employee_id": 75, "recognizer_id": 63, "message": "The customer confirmed the details and the delivery was closed.", "date": "2023-10-22 15:51:47", "recognition_type": "Peer", "message_length": 304 }, { "recognition_id": 188, "employee_id": 64, "recognizer_id": 54, "message": "An operator reported a duplicate issue; the request was resolved.", "date": "2023-01-09 12:21:12", "recognition_type": "Client", "message_length": 223 }, { "recognition_id": 189, "employee_id": 28, "recognizer_id": 48, "message": "The team confirmed the details and the report was delayed.", "date": "2023-04-12 17:55:55", "recognition_type": "Peer", "message_length": 333 }, { "recognition_id": 190, "employee_id": 22, "recognizer_id": 57, "message": "No response from the supplier, so the document was approved.", "date": "2023-04-12 13:04:52", "recognition_type": "Client", "message_length": 144 }, { "recognition_id": 191, "employee_id": 58, "recognizer_id": 4, "message": "The account owner confirmed the details and the booking was confirmed.", "date": "2023-01-18 10:44:18", "recognition_type": "Peer", "message_length": 264 }, { "recognition_id": 192, "employee_id": 84, "recognizer_id": null, "message": "No response from the team, so the invoice was processed.", "date": "2023-07-03 14:51:17", "recognition_type": "Peer", "message_length": 281 }, { "recognition_id": 193, "employee_id": 54, "recognizer_id": 78, "message": "The reviewer asked for a change and the appointment was resolved.", "date": "2023-05-03 12:11:45", "recognition_type": "Peer", "message_length": 187 }, { "recognition_id": 194, "employee_id": 3, "recognizer_id": 64, "message": "The reviewer asked for a change and the item was confirmed.", "date": "2023-03-18 14:26:39", "recognition_type": "Manager", "message_length": 335 }, { "recognition_id": 195, "employee_id": 32, "recognizer_id": 62, "message": "The team confirmed the details and the transfer was processed.", "date": "2023-04-27 15:23:16", "recognition_type": "Peer", "message_length": 194 }, { "recognition_id": 196, "employee_id": 93, "recognizer_id": 27, "message": "The supplier reported a late issue; the account was confirmed.", "date": "2023-12-09 11:48:29", "recognition_type": "Peer", "message_length": 261 }, { "recognition_id": 197, "employee_id": 92, "recognizer_id": 11, "message": "The team reported a repeat issue; the account was reviewed.", "date": "2023-04-28 08:03:06", "recognition_type": "Peer", "message_length": 198 }, { "recognition_id": 198, "employee_id": 68, "recognizer_id": 72, "message": "No response from the account owner, so the appointment was refunded.", "date": "2023-02-28 14:30:34", "recognition_type": "Peer", "message_length": 142 }, { 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{ "recognition_id": 221, "employee_id": 38, "recognizer_id": 34, "message": "The account owner confirmed the details and the refund was reopened.", "date": "2023-07-14 13:01:26", "recognition_type": "Client", "message_length": 306 }, { "recognition_id": 222, "employee_id": 100, "recognizer_id": 88, "message": "The account owner reported a routine issue; the appointment was rejected.", "date": "2023-11-01 14:41:51", "recognition_type": "Peer", "message_length": 355 }, { "recognition_id": 223, "employee_id": 79, "recognizer_id": 82, "message": "The courier reported an urgent issue; the order was cancelled.", "date": "2023-05-08 10:20:51", "recognition_type": "Client", "message_length": 298 }, { "recognition_id": 224, "employee_id": 64, "recognizer_id": 6, "message": "The customer reported a partial issue; the record was cancelled.", "date": "2023-02-12 11:08:20", "recognition_type": "Peer", "message_length": 238 }, { "recognition_id": 225, "employee_id": 27, "recognizer_id": 94, 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07:09:01", "recognition_type": "Manager", "message_length": 230 }, { "recognition_id": 230, "employee_id": 41, "recognizer_id": null, "message": "An operator asked for a change and the invoice was reviewed.", "date": "2023-08-13 13:52:26", "recognition_type": "Peer", "message_length": 230 }, { "recognition_id": 231, "employee_id": 3, "recognizer_id": null, "message": "The report was reviewed — incomplete case, no further action.", "date": "2023-07-03 12:35:22", "recognition_type": "Peer", "message_length": 218 }, { "recognition_id": 232, "employee_id": 44, "recognizer_id": 57, "message": "An operator asked for a change and the report was cancelled.", "date": "2023-03-18 16:57:24", "recognition_type": "Peer", "message_length": 275 }, { "recognition_id": 233, "employee_id": 90, "recognizer_id": 40, "message": "No response from the customer, so the item was refunded.", "date": "2023-12-20 10:04:36", "recognition_type": "Peer", "message_length": 276 }, { "recognition_id": 234, 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186 }, { "recognition_id": 243, "employee_id": 30, "recognizer_id": 70, "message": "The transfer was updated — routine case, no further action.", "date": "2023-07-31 20:12:30", "recognition_type": "Peer", "message_length": 330 }, { "recognition_id": 244, "employee_id": 8, "recognizer_id": 79, "message": "An operator reported an urgent issue; the order was rejected.", "date": "2023-02-09 11:58:16", "recognition_type": "Manager", "message_length": 268 }, { "recognition_id": 245, "employee_id": 85, "recognizer_id": 48, "message": "The transfer was rejected — unusual case, no further action.", "date": "2023-10-17 13:28:57", "recognition_type": "Peer", "message_length": 211 }, { "recognition_id": 246, "employee_id": 38, "recognizer_id": 51, "message": "The report was reopened — urgent case, no further action.", "date": "2023-12-01 15:49:40", "recognition_type": "Peer", "message_length": 263 }, { "recognition_id": 247, "employee_id": 69, "recognizer_id": 34, "message": "The record was 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"date": "2023-06-01 09:47:05", "recognition_type": "Peer", "message_length": 347 }, { "recognition_id": 261, "employee_id": 60, "recognizer_id": 85, "message": "No response from the customer, so the document was completed.", "date": "2023-07-06 09:19:17", "recognition_type": "Peer", "message_length": 95 }, { "recognition_id": 262, "employee_id": 67, "recognizer_id": 64, "message": "The order was processed — unusual case, no further action.", "date": "2023-01-07 15:13:21", "recognition_type": "Peer", "message_length": 171 }, { "recognition_id": 263, "employee_id": 80, "recognizer_id": null, "message": "The session was approved — routine case, no further action.", "date": "2023-05-06 13:38:42", "recognition_type": "Peer", "message_length": 206 }, { "recognition_id": 264, "employee_id": 74, "recognizer_id": null, "message": "Support asked for a change and the record was refunded.", "date": "2023-09-08 15:56:18", "recognition_type": "Peer", "message_length": 370 }, { "recognition_id": 265, 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"message_length": 282 }, { "recognition_id": 274, "employee_id": 28, "recognizer_id": 20, "message": "No response from the courier, so the claim was reviewed.", "date": "2023-08-01 08:36:47", "recognition_type": "Peer", "message_length": 153 }, { "recognition_id": 275, "employee_id": 80, "recognizer_id": 52, "message": "The team reported an incomplete issue; the refund was refunded.", "date": "2023-09-24 09:37:12", "recognition_type": "Peer", "message_length": 206 }, { "recognition_id": 276, "employee_id": 9, "recognizer_id": 35, "message": "No response from the customer, so the transfer was completed.", "date": "2023-08-14 09:03:24", "recognition_type": "Client", "message_length": 145 }, { "recognition_id": 277, "employee_id": 14, "recognizer_id": 43, "message": "The reviewer asked for a change and the ticket was replaced.", "date": "2023-01-05 11:04:47", "recognition_type": "Peer", "message_length": 308 }, { "recognition_id": 278, "employee_id": 2, "recognizer_id": null, "message": "The transfer was escalated — incomplete case, no further action.", "date": "2023-06-05 08:17:02", "recognition_type": "Peer", "message_length": 312 }, { "recognition_id": 279, "employee_id": 72, "recognizer_id": 41, "message": "An operator reported a minor issue; the order was processed.", "date": "2023-06-23 12:22:44", "recognition_type": "Manager", "message_length": 225 }, { "recognition_id": 280, "employee_id": 80, "recognizer_id": 56, "message": "The customer confirmed the details and the record was rescheduled.", "date": "2023-01-19 05:24:24", "recognition_type": "Peer", "message_length": 198 }, { "recognition_id": 281, "employee_id": 17, "recognizer_id": 38, "message": "An operator confirmed the details and the claim was processed.", "date": "2023-07-21 11:10:29", "recognition_type": "Manager", "message_length": 179 }, { "recognition_id": 282, "employee_id": 84, "recognizer_id": 90, "message": "The courier reported a late issue; the payment was replaced.", "date": "2023-11-09 06:55:12", "recognition_type": "Peer", "message_length": 192 }, { "recognition_id": 283, "employee_id": 81, "recognizer_id": 97, "message": "Support asked for a change and the invoice was approved.", "date": "2023-08-31 13:55:42", "recognition_type": "Peer", "message_length": 165 }, { "recognition_id": 284, "employee_id": 89, "recognizer_id": 5, "message": "An operator asked for a change and the invoice was closed.", "date": "2023-03-01 16:22:28", "recognition_type": "Peer", "message_length": 222 }, { "recognition_id": 285, "employee_id": 8, "recognizer_id": 60, "message": "The account owner asked for a change and the account was reviewed.", "date": "2023-11-24 13:45:52", "recognition_type": "Peer", "message_length": 85 }, { "recognition_id": 286, "employee_id": 99, "recognizer_id": 24, "message": "The booking was escalated — partial case, no further action.", "date": "2023-04-17 13:26:04", "recognition_type": "Peer", "message_length": 211 }, { "recognition_id": 287, "employee_id": 99, 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