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      "start_date": "2023-04-21",
      "end_date": "2025-01-28",
      "project_type": "park development",
      "community_engagement_score": 10,
      "budget_id": null
    },
    {
      "id": 130,
      "name": "sustainability development",
      "start_date": "2022-10-05",
      "end_date": "2022-08-28",
      "project_type": "park development",
      "community_engagement_score": 5,
      "budget_id": 15
    },
    {
      "id": 131,
      "name": "urbanization sustainability design",
      "start_date": "2022-04-25",
      "end_date": "2020-02-08",
      "project_type": "park development",
      "community_engagement_score": null,
      "budget_id": 28
    },
    {
      "id": 132,
      "name": "transformation improvement",
      "start_date": "2023-12-25",
      "end_date": "2023-09-05",
      "project_type": "affordable housing",
      "community_engagement_score": 9,
      "budget_id": 13
    },
    {
      "id": 133,
      "name": "renovation expansion innovation",
      "start_date": "2023-01-25",
      "end_date": "2024-11-14",
      "project_type": "zoning change",
      "community_engagement_score": null,
      "budget_id": 109
    },
    {
      "id": 134,
      "name": "collaboration modernization",
      "start_date": "2022-10-02",
      "end_date": "2024-03-11",
      "project_type": "zoning change",
      "community_engagement_score": 3,
      "budget_id": 50
    },
    {
      "id": 135,
      "name": "innovation collaboration",
      "start_date": "2021-10-27",
      "end_date": "2022-10-24",
      "project_type": "zoning change",
      "community_engagement_score": null,
      "budget_id": 23
    },
    {
      "id": 136,
      "name": "transformation expansion",
      "start_date": "2023-02-05",
      "end_date": "2025-09-16",
      "project_type": "public transit",
      "community_engagement_score": 8,
      "budget_id": 118
    },
    {
      "id": 137,
      "name": "improvement development",
      "start_date": "2022-03-28",
      "end_date": "2023-04-26",
      "project_type": "affordable housing",
      "community_engagement_score": 9,
      "budget_id": 101
    },
    {
      "id": 138,
      "name": "construction design",
      "start_date": "2021-03-05",
      "end_date": "2025-07-15",
      "project_type": "park development",
      "community_engagement_score": 3,
      "budget_id": null
    },
    {
      "id": 139,
      "name": "expansion design community",
      "start_date": "2021-04-04",
      "end_date": "2024-02-15",
      "project_type": "zoning change",
      "community_engagement_score": 4,
      "budget_id": 76
    },
    {
      "id": 140,
      "name": "collaboration construction modernization",
      "start_date": "2022-07-19",
      "end_date": "2025-03-24",
      "project_type": "zoning change",
      "community_engagement_score": 2,
      "budget_id": 126
    },
    {
      "id": 141,
      "name": "revitalization",
      "start_date": "2020-08-24",
      "end_date": "2025-05-31",
      "project_type": "park development",
      "community_engagement_score": 10,
      "budget_id": 106
    },
    {
      "id": 142,
      "name": "redevelopment",
      "start_date": "2022-12-01",
      "end_date": "2023-07-02",
      "project_type": "zoning change",
      "community_engagement_score": null,
      "budget_id": 125
    },
    {
      "id": 143,
      "name": "enhancement",
      "start_date": "2023-06-28",
      "end_date": "2022-12-31",
      "project_type": "public transit",
      "community_engagement_score": 7,
      "budget_id": 33
    },
    {
      "id": 144,
      "name": "sustainability engagement",
      "start_date": "2023-09-15",
      "end_date": "2024-05-04",
      "project_type": "zoning change",
      "community_engagement_score": 9,
      "budget_id": 51
    },
    {
      "id": 145,
      "name": "sustainability expansion",
      "start_date": "2022-08-05",
      "end_date": "2024-01-26",
      "project_type": "zoning change",
      "community_engagement_score": 8,
      "budget_id": 1
    },
    {
      "id": 146,
      "name": "community revitalization urbanization",
      "start_date": "2021-06-16",
      "end_date": "2025-04-25",
      "project_type": "zoning change",
      "community_engagement_score": 8,
      "budget_id": null
    },
    {
      "id": 147,
      "name": "renovation construction",
      "start_date": "2020-03-14",
      "end_date": "2021-12-15",
      "project_type": "affordable housing",
      "community_engagement_score": 8,
      "budget_id": 13
    },
    {
      "id": 148,
      "name": "modernization",
      "start_date": "2022-10-02",
      "end_date": "2025-10-23",
      "project_type": "zoning change",
      "community_engagement_score": 8,
      "budget_id": 4
    },
    {
      "id": 149,
      "name": "integration urbanization sustainability",
      "start_date": "2023-09-04",
      "end_date": "2024-09-27",
      "project_type": "zoning change",
      "community_engagement_score": 9,
      "budget_id": 103
    },
    {
      "id": 150,
      "name": "planning development expansion",
      "start_date": "2022-09-16",
      "end_date": "2022-05-30",
      "project_type": "zoning change",
      "community_engagement_score": 9,
      "budget_id": 90
    }
  ],
  "community_feedback": [
    {
      "id": 1,
      "project_id": 7,
      "feedback_date": "2021-08-24",
      "comments": "The account was updated — standard case, no further action. The team reported a repeat issue; the appointment was refunded. No response from the customer, so the transfer was reviewed.",
      "satisfaction_score": 3
    },
    {
      "id": 2,
      "project_id": 77,
      "feedback_date": "2023-10-08",
      "comments": "The team asked for a change and the booking was completed. The account owner reported a late issue; the transfer was escalated. The account owner confirmed the details and the account was confirmed.",
      "satisfaction_score": 5
    },
    {
      "id": 3,
      "project_id": 75,
      "feedback_date": "2020-09-10",
      "comments": "The courier confirmed the details and the delivery was reviewed. The courier confirmed the details and the item was rescheduled. The shipment was reviewed — unusual case, no further action. The reviewer asked for a change and the booking was rejected.",
      "satisfaction_score": 5
    },
    {
      "id": 4,
      "project_id": 95,
      "feedback_date": "2022-01-14",
      "comments": "No response from the team, so the order was processed. The team confirmed the details and the claim was rejected. The supplier confirmed the details and the claim was processed.",
      "satisfaction_score": 3
    },
    {
      "id": 5,
      "project_id": 7,
      "feedback_date": "2021-02-20",
      "comments": "No response from the supplier, so the refund was processed. No response from an operator, so the shipment was rescheduled. No response from the team, so the booking was cancelled.",
      "satisfaction_score": 4
    },
    {
      "id": 6,
      "project_id": 88,
      "feedback_date": "2021-12-03",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 7,
      "project_id": 51,
      "feedback_date": "2020-02-23",
      "comments": "The courier confirmed the details and the payment was reviewed. The account owner reported an urgent issue; the payment was processed. An operator reported an urgent issue; the refund was escalated. The reviewer asked for a change and the shipment was reopened.",
      "satisfaction_score": 5
    },
    {
      "id": 8,
      "project_id": 42,
      "feedback_date": "2020-03-21",
      "comments": "The courier confirmed the details and the document was delayed. The team reported a partial issue; the record was approved.",
      "satisfaction_score": 4
    },
    {
      "id": 9,
      "project_id": 102,
      "feedback_date": "2021-12-08",
      "comments": "The team confirmed the details and the transfer was processed. The reviewer confirmed the details and the document was processed. The account owner confirmed the details and the payment was reviewed.",
      "satisfaction_score": 3
    },
    {
      "id": 10,
      "project_id": 82,
      "feedback_date": "2023-10-08",
      "comments": null,
      "satisfaction_score": 4
    },
    {
      "id": 11,
      "project_id": 137,
      "feedback_date": "2023-06-07",
      "comments": "The reviewer asked for a change and the payment was reopened. The transfer was reopened — automatic case, no further action. The booking was rejected — late case, no further action. No response from the customer, so the transfer was resolved.",
      "satisfaction_score": 5
    },
    {
      "id": 12,
      "project_id": 133,
      "feedback_date": "2023-01-13",
      "comments": "The account owner reported a duplicate issue; the ticket was approved. The courier reported a partial issue; the shipment was rejected. The team asked for a change and the payment was resolved.",
      "satisfaction_score": 5
    },
    {
      "id": 13,
      "project_id": 27,
      "feedback_date": "2023-07-29",
      "comments": "No response from the team, so the claim was replaced. The delivery was rescheduled — unusual case, no further action. The team confirmed the details and the request was resolved. The appointment was resolved — automatic case, no further action.",
      "satisfaction_score": 5
    },
    {
      "id": 14,
      "project_id": 61,
      "feedback_date": "2021-02-12",
      "comments": null,
      "satisfaction_score": 2
    },
    {
      "id": 15,
      "project_id": 44,
      "feedback_date": "2023-04-23",
      "comments": "The team asked for a change and the appointment was escalated. The invoice was cancelled — automatic case, no further action. The transfer was refunded — standard case, no further action. The account owner reported a duplicate issue; the account was closed.",
      "satisfaction_score": 3
    },
    {
      "id": 16,
      "project_id": 77,
      "feedback_date": "2023-11-11",
      "comments": "The team reported a manual issue; the booking was reopened. No response from the team, so the claim was escalated. The customer reported a partial issue; the invoice was processed.",
      "satisfaction_score": 5
    },
    {
      "id": 17,
      "project_id": 76,
      "feedback_date": "2023-10-24",
      "comments": "The account owner confirmed the details and the document was delayed. Support asked for a change and the claim was resolved.",
      "satisfaction_score": 4
    },
    {
      "id": 18,
      "project_id": 118,
      "feedback_date": "2022-04-15",
      "comments": "The team confirmed the details and the claim was confirmed. The supplier reported a duplicate issue; the delivery was processed. The payment was confirmed — unusual case, no further action. The invoice was rejected — duplicate case, no further action.",
      "satisfaction_score": 5
    },
    {
      "id": 19,
      "project_id": 124,
      "feedback_date": "2021-06-22",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 20,
      "project_id": 123,
      "feedback_date": "2020-08-26",
      "comments": "The reviewer reported a standard issue; the transfer was approved. The team confirmed the details and the delivery was refunded. The order was escalated — standard case, no further action.",
      "satisfaction_score": 5
    },
    {
      "id": 21,
      "project_id": 116,
      "feedback_date": "2022-09-07",
      "comments": "No response from an operator, so the document was escalated. The account owner reported a manual issue; the payment was refunded.",
      "satisfaction_score": 3
    },
    {
      "id": 22,
      "project_id": 98,
      "feedback_date": "2021-11-22",
      "comments": "The account owner confirmed the details and the document was approved. The courier reported a repeat issue; the document was resolved. The request was completed — routine case, no further action. The supplier confirmed the details and the booking was rejected.",
      "satisfaction_score": 5
    },
    {
      "id": 23,
      "project_id": 75,
      "feedback_date": "2022-01-15",
      "comments": "The courier asked for a change and the appointment was approved. The team asked for a change and the report was reopened. The reviewer reported a standard issue; the record was rejected.",
      "satisfaction_score": 2
    },
    {
      "id": 24,
      "project_id": 18,
      "feedback_date": "2023-04-21",
      "comments": "The booking was refunded — duplicate case, no further action. An operator reported a partial issue; the order was confirmed. An operator reported a partial issue; the item was completed. No response from the courier, so the request was reopened.",
      "satisfaction_score": 4
    },
    {
      "id": 25,
      "project_id": 3,
      "feedback_date": "2021-11-06",
      "comments": "The account was reopened — incomplete case, no further action. The courier reported a minor issue; the shipment was cancelled. The item was closed — standard case, no further action.",
      "satisfaction_score": 3
    },
    {
      "id": 26,
      "project_id": 89,
      "feedback_date": "2023-12-13",
      "comments": "No response from an operator, so the record was rescheduled. The account owner confirmed the details and the refund was closed. The booking was replaced — repeat case, no further action. The report was processed — standard case, no further action.",
      "satisfaction_score": 5
    },
    {
      "id": 27,
      "project_id": 42,
      "feedback_date": "2022-07-28",
      "comments": null,
      "satisfaction_score": 4
    },
    {
      "id": 28,
      "project_id": 31,
      "feedback_date": "2020-08-16",
      "comments": "The supplier asked for a change and the payment was reopened. An operator asked for a change and the shipment was updated. The supplier confirmed the details and the order was replaced. The account owner reported a minor issue; the shipment was replaced.",
      "satisfaction_score": 5
    },
    {
      "id": 29,
      "project_id": 15,
      "feedback_date": "2022-11-22",
      "comments": "The reviewer asked for a change and the refund was reopened. The payment was rescheduled — unusual case, no further action. The reviewer asked for a change and the order was processed. The supplier asked for a change and the booking was delayed.",
      "satisfaction_score": 5
    },
    {
      "id": 30,
      "project_id": 90,
      "feedback_date": "2020-05-26",
      "comments": "No response from an operator, so the invoice was rejected. Support asked for a change and the payment was resolved. No response from an operator, so the payment was updated. The reviewer asked for a change and the payment was rescheduled.",
      "satisfaction_score": 4
    },
    {
      "id": 31,
      "project_id": 133,
      "feedback_date": "2021-10-15",
      "comments": "No response from the customer, so the appointment was closed. An operator reported an incomplete issue; the booking was cancelled. The courier reported a partial issue; the transfer was processed.",
      "satisfaction_score": 4
    },
    {
      "id": 32,
      "project_id": 124,
      "feedback_date": "2023-10-30",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 33,
      "project_id": 127,
      "feedback_date": "2022-10-21",
      "comments": "The reviewer asked for a change and the appointment was delayed. The payment was resolved — standard case, no further action. No response from the reviewer, so the claim was confirmed. The reviewer confirmed the details and the document was rejected.",
      "satisfaction_score": 5
    },
    {
      "id": 34,
      "project_id": 50,
      "feedback_date": "2023-01-15",
      "comments": "No response from the customer, so the order was completed. No response from the courier, so the claim was updated.",
      "satisfaction_score": 4
    },
    {
      "id": 35,
      "project_id": 85,
      "feedback_date": "2020-11-04",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 36,
      "project_id": 91,
      "feedback_date": "2023-01-07",
      "comments": "No response from the courier, so the record was delayed. The session was reopened — duplicate case, no further action. An operator confirmed the details and the refund was rejected.",
      "satisfaction_score": 5
    },
    {
      "id": 37,
      "project_id": 123,
      "feedback_date": "2021-11-03",
      "comments": "An operator confirmed the details and the document was approved. The booking was delayed — automatic case, no further action. The document was reopened — minor case, no further action.",
      "satisfaction_score": 2
    },
    {
      "id": 38,
      "project_id": 63,
      "feedback_date": "2023-01-20",
      "comments": "The supplier confirmed the details and the request was reviewed. The team asked for a change and the delivery was updated. The booking was delayed — repeat case, no further action.",
      "satisfaction_score": 1
    },
    {
      "id": 39,
      "project_id": 79,
      "feedback_date": "2020-12-02",
      "comments": "No response from the customer, so the request was resolved. The customer reported an unusual issue; the ticket was updated. The customer asked for a change and the item was escalated. An operator asked for a change and the record was delayed.",
      "satisfaction_score": 5
    },
    {
      "id": 40,
      "project_id": 8,
      "feedback_date": "2022-12-29",
      "comments": "An operator confirmed the details and the report was confirmed. The request was processed — routine case, no further action. Support asked for a change and the claim was rescheduled. The delivery was replaced — routine case, no further action.",
      "satisfaction_score": 2
    },
    {
      "id": 41,
      "project_id": 27,
      "feedback_date": "2023-10-19",
      "comments": "The customer reported an incomplete issue; the booking was refunded. The customer confirmed the details and the invoice was processed.",
      "satisfaction_score": 3
    },
    {
      "id": 42,
      "project_id": 114,
      "feedback_date": "2020-08-21",
      "comments": "An operator reported a repeat issue; the session was resolved. No response from the courier, so the refund was rescheduled. The account owner confirmed the details and the report was reviewed.",
      "satisfaction_score": 3
    },
    {
      "id": 43,
      "project_id": 88,
      "feedback_date": "2020-08-10",
      "comments": "An operator confirmed the details and the request was updated. The supplier reported an unusual issue; the payment was reviewed. An operator reported a repeat issue; the claim was rescheduled.",
      "satisfaction_score": 3
    },
    {
      "id": 44,
      "project_id": 120,
      "feedback_date": "2023-08-30",
      "comments": "The supplier asked for a change and the document was resolved. The order was processed — standard case, no further action. An operator confirmed the details and the appointment was replaced. The account owner confirmed the details and the booking was resolved.",
      "satisfaction_score": 5
    },
    {
      "id": 45,
      "project_id": 55,
      "feedback_date": "2022-10-30",
      "comments": "The reviewer reported a duplicate issue; the refund was resolved. The team asked for a change and the claim was cancelled.",
      "satisfaction_score": 5
    },
    {
      "id": 46,
      "project_id": 123,
      "feedback_date": "2021-11-16",
      "comments": "The invoice was approved — minor case, no further action. The account was completed — automatic case, no further action. The account owner confirmed the details and the report was closed.",
      "satisfaction_score": 5
    },
    {
      "id": 47,
      "project_id": 121,
      "feedback_date": "2020-08-02",
      "comments": "The team reported an automatic issue; the booking was reviewed. The customer asked for a change and the account was replaced.",
      "satisfaction_score": null
    },
    {
      "id": 48,
      "project_id": 107,
      "feedback_date": "2021-12-05",
      "comments": "The booking was resolved — urgent case, no further action. No response from the reviewer, so the booking was resolved.",
      "satisfaction_score": 5
    },
    {
      "id": 49,
      "project_id": 119,
      "feedback_date": "2023-04-16",
      "comments": "The payment was processed — manual case, no further action. The customer reported an incomplete issue; the delivery was escalated. The supplier confirmed the details and the item was approved. The team confirmed the details and the order was updated.",
      "satisfaction_score": 4
    },
    {
      "id": 50,
      "project_id": 114,
      "feedback_date": "2021-10-14",
      "comments": "The document was reopened — routine case, no further action. The team reported a manual issue; the account was reviewed.",
      "satisfaction_score": 5
    },
    {
      "id": 51,
      "project_id": 63,
      "feedback_date": "2021-06-25",
      "comments": null,
      "satisfaction_score": 1
    },
    {
      "id": 52,
      "project_id": 138,
      "feedback_date": "2023-10-27",
      "comments": "Support asked for a change and the session was closed. The booking was rejected — repeat case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 53,
      "project_id": 60,
      "feedback_date": "2021-07-05",
      "comments": null,
      "satisfaction_score": 3
    },
    {
      "id": 54,
      "project_id": 7,
      "feedback_date": "2022-09-22",
      "comments": "The document was confirmed — duplicate case, no further action. The request was replaced — unusual case, no further action. The customer asked for a change and the item was cancelled.",
      "satisfaction_score": 2
    },
    {
      "id": 55,
      "project_id": 88,
      "feedback_date": "2022-02-17",
      "comments": "The account was replaced — duplicate case, no further action. The customer asked for a change and the record was refunded. The courier confirmed the details and the payment was reopened.",
      "satisfaction_score": 5
    },
    {
      "id": 56,
      "project_id": 87,
      "feedback_date": "2021-10-18",
      "comments": "No response from the reviewer, so the item was closed. The customer reported a minor issue; the report was replaced. The account owner confirmed the details and the account was completed. The appointment was reopened — automatic case, no further action.",
      "satisfaction_score": 3
    },
    {
      "id": 57,
      "project_id": 147,
      "feedback_date": "2021-03-10",
      "comments": "The team reported a manual issue; the session was cancelled. The request was rejected — routine case, no further action.",
      "satisfaction_score": 5
    },
    {
      "id": 58,
      "project_id": 83,
      "feedback_date": "2022-11-11",
      "comments": "No response from the team, so the document was resolved. The claim was approved — repeat case, no further action. The account owner asked for a change and the claim was confirmed. The supplier reported an incomplete issue; the refund was updated.",
      "satisfaction_score": null
    },
    {
      "id": 59,
      "project_id": 101,
      "feedback_date": "2020-12-06",
      "comments": "The transfer was refunded — automatic case, no further action. The team asked for a change and the delivery was updated. The document was confirmed — unusual case, no further action. The account was completed — repeat case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 60,
      "project_id": 137,
      "feedback_date": "2023-11-10",
      "comments": "No response from the supplier, so the shipment was updated. No response from the account owner, so the claim was closed. The delivery was processed — late case, no further action.",
      "satisfaction_score": null
    },
    {
      "id": 61,
      "project_id": 112,
      "feedback_date": "2020-10-27",
      "comments": "The shipment was confirmed — duplicate case, no further action. The team reported a routine issue; the ticket was escalated.",
      "satisfaction_score": 3
    },
    {
      "id": 62,
      "project_id": 28,
      "feedback_date": "2023-11-29",
      "comments": "The shipment was refunded — partial case, no further action. No response from the supplier, so the claim was completed. An operator reported an urgent issue; the request was rejected. An operator asked for a change and the payment was delayed.",
      "satisfaction_score": 3
    },
    {
      "id": 63,
      "project_id": 144,
      "feedback_date": "2022-10-24",
      "comments": "The account owner asked for a change and the refund was reopened. An operator reported an incomplete issue; the session was confirmed.",
      "satisfaction_score": 5
    },
    {
      "id": 64,
      "project_id": 137,
      "feedback_date": "2020-12-19",
      "comments": "No response from the courier, so the report was replaced. The courier confirmed the details and the shipment was escalated. No response from the supplier, so the ticket was processed.",
      "satisfaction_score": 5
    },
    {
      "id": 65,
      "project_id": 89,
      "feedback_date": "2023-05-23",
      "comments": "No response from the team, so the invoice was updated. The account owner confirmed the details and the invoice was confirmed. No response from the courier, so the order was replaced.",
      "satisfaction_score": 3
    },
    {
      "id": 66,
      "project_id": 43,
      "feedback_date": "2023-06-14",
      "comments": "The reviewer reported an urgent issue; the document was rejected. The customer asked for a change and the invoice was replaced.",
      "satisfaction_score": 4
    },
    {
      "id": 67,
      "project_id": 14,
      "feedback_date": "2023-11-14",
      "comments": "The customer confirmed the details and the request was updated. The reviewer reported an unusual issue; the account was delayed. The supplier asked for a change and the session was approved. The team confirmed the details and the document was completed.",
      "satisfaction_score": 5
    },
    {
      "id": 68,
      "project_id": 13,
      "feedback_date": "2021-05-27",
      "comments": "The customer reported a partial issue; the invoice was rescheduled. The courier confirmed the details and the invoice was cancelled.",
      "satisfaction_score": 5
    },
    {
      "id": 69,
      "project_id": 90,
      "feedback_date": "2020-03-05",
      "comments": "The shipment was completed — manual case, no further action. The supplier asked for a change and the claim was approved.",
      "satisfaction_score": 2
    },
    {
      "id": 70,
      "project_id": 29,
      "feedback_date": "2022-03-01",
      "comments": "The customer confirmed the details and the session was rescheduled. The appointment was resolved — duplicate case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 71,
      "project_id": 91,
      "feedback_date": "2021-12-17",
      "comments": "No response from an operator, so the order was delayed. An operator reported a routine issue; the shipment was cancelled. The account owner asked for a change and the document was rescheduled. The courier asked for a change and the delivery was rescheduled.",
      "satisfaction_score": 4
    },
    {
      "id": 72,
      "project_id": 34,
      "feedback_date": "2021-02-28",
      "comments": "No response from the courier, so the report was rejected. An operator asked for a change and the order was confirmed. The team reported an incomplete issue; the payment was confirmed.",
      "satisfaction_score": 5
    },
    {
      "id": 73,
      "project_id": 1,
      "feedback_date": "2020-01-14",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 74,
      "project_id": 71,
      "feedback_date": "2023-11-11",
      "comments": "The reviewer confirmed the details and the request was rejected. The courier confirmed the details and the transfer was closed. The account owner reported a duplicate issue; the refund was confirmed.",
      "satisfaction_score": 5
    },
    {
      "id": 75,
      "project_id": 73,
      "feedback_date": "2023-01-29",
      "comments": "The account owner asked for a change and the record was delayed. No response from an operator, so the account was escalated. The order was confirmed — repeat case, no further action. The supplier asked for a change and the claim was closed.",
      "satisfaction_score": 5
    },
    {
      "id": 76,
      "project_id": 94,
      "feedback_date": "2021-05-05",
      "comments": "The invoice was confirmed — routine case, no further action. The team reported an automatic issue; the document was reopened.",
      "satisfaction_score": 5
    },
    {
      "id": 77,
      "project_id": 32,
      "feedback_date": "2021-06-15",
      "comments": null,
      "satisfaction_score": null
    },
    {
      "id": 78,
      "project_id": 38,
      "feedback_date": "2023-12-28",
      "comments": "The transfer was delayed — urgent case, no further action. The supplier asked for a change and the transfer was reviewed. The refund was processed — duplicate case, no further action. The account owner reported a repeat issue; the invoice was reviewed.",
      "satisfaction_score": 5
    },
    {
      "id": 79,
      "project_id": 3,
      "feedback_date": "2022-02-17",
      "comments": "The account owner asked for a change and the appointment was cancelled. The courier confirmed the details and the request was processed.",
      "satisfaction_score": null
    },
    {
      "id": 80,
      "project_id": 1,
      "feedback_date": "2021-09-30",
      "comments": "The reviewer asked for a change and the order was resolved. The account owner reported a partial issue; the order was replaced.",
      "satisfaction_score": 4
    },
    {
      "id": 81,
      "project_id": 83,
      "feedback_date": "2021-02-08",
      "comments": "The booking was reopened — duplicate case, no further action. The supplier asked for a change and the transfer was confirmed. No response from an operator, so the order was completed. An operator confirmed the details and the refund was confirmed.",
      "satisfaction_score": null
    },
    {
      "id": 82,
      "project_id": 70,
      "feedback_date": "2020-01-16",
      "comments": "The account owner confirmed the details and the transfer was refunded. The account owner asked for a change and the invoice was resolved. An operator confirmed the details and the item was replaced. The team reported a standard issue; the report was reopened.",
      "satisfaction_score": 2
    },
    {
      "id": 83,
      "project_id": 9,
      "feedback_date": "2023-03-05",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 84,
      "project_id": 115,
      "feedback_date": "2020-04-12",
      "comments": "The team asked for a change and the appointment was approved. The team confirmed the details and the ticket was refunded. The supplier asked for a change and the account was reviewed. No response from the supplier, so the request was processed.",
      "satisfaction_score": 5
    },
    {
      "id": 85,
      "project_id": 53,
      "feedback_date": "2020-03-28",
      "comments": "The delivery was resolved — duplicate case, no further action. The report was processed — incomplete case, no further action. An operator confirmed the details and the report was resolved.",
      "satisfaction_score": null
    },
    {
      "id": 86,
      "project_id": 56,
      "feedback_date": "2022-05-24",
      "comments": "An operator asked for a change and the refund was resolved. The customer asked for a change and the document was confirmed. The reviewer confirmed the details and the shipment was replaced. The account owner confirmed the details and the appointment was reopened.",
      "satisfaction_score": 4
    },
    {
      "id": 87,
      "project_id": 132,
      "feedback_date": "2020-01-11",
      "comments": "The customer asked for a change and the shipment was cancelled. An operator confirmed the details and the invoice was cancelled. Support asked for a change and the payment was replaced. The supplier confirmed the details and the appointment was confirmed.",
      "satisfaction_score": 4
    },
    {
      "id": 88,
      "project_id": 3,
      "feedback_date": "2022-07-17",
      "comments": "No response from the team, so the document was rejected. Support asked for a change and the transfer was reopened. The account owner confirmed the details and the refund was cancelled. An operator reported a manual issue; the refund was confirmed.",
      "satisfaction_score": 4
    },
    {
      "id": 89,
      "project_id": 60,
      "feedback_date": "2023-11-28",
      "comments": "No response from the reviewer, so the request was completed. No response from the courier, so the claim was updated. Support asked for a change and the delivery was approved.",
      "satisfaction_score": 5
    },
    {
      "id": 90,
      "project_id": 41,
      "feedback_date": "2020-10-09",
      "comments": "The report was closed — repeat case, no further action. The report was reopened — incomplete case, no further action. The order was rescheduled — incomplete case, no further action. The item was escalated — duplicate case, no further action.",
      "satisfaction_score": 5
    },
    {
      "id": 91,
      "project_id": 66,
      "feedback_date": "2020-12-13",
      "comments": "An operator asked for a change and the item was approved. The order was rejected — standard case, no further action. No response from the reviewer, so the payment was rescheduled.",
      "satisfaction_score": 5
    },
    {
      "id": 92,
      "project_id": 109,
      "feedback_date": "2022-01-20",
      "comments": "The claim was approved — automatic case, no further action. The session was reviewed — minor case, no further action. An operator confirmed the details and the report was delayed. No response from the courier, so the order was updated.",
      "satisfaction_score": 4
    },
    {
      "id": 93,
      "project_id": 134,
      "feedback_date": "2023-08-16",
      "comments": "The appointment was refunded — standard case, no further action. The order was reviewed — routine case, no further action. The reviewer confirmed the details and the account was reopened. No response from the reviewer, so the booking was closed.",
      "satisfaction_score": 4
    },
    {
      "id": 94,
      "project_id": 112,
      "feedback_date": "2022-05-13",
      "comments": "No response from the courier, so the shipment was closed. The reviewer reported a partial issue; the record was reopened.",
      "satisfaction_score": 3
    },
    {
      "id": 95,
      "project_id": 78,
      "feedback_date": "2021-10-12",
      "comments": "The account owner confirmed the details and the invoice was approved. No response from the courier, so the payment was reviewed. The courier reported an unusual issue; the booking was cancelled.",
      "satisfaction_score": 3
    },
    {
      "id": 96,
      "project_id": 137,
      "feedback_date": "2022-12-08",
      "comments": null,
      "satisfaction_score": null
    },
    {
      "id": 97,
      "project_id": 68,
      "feedback_date": "2023-09-17",
      "comments": "The account owner reported an incomplete issue; the refund was escalated. The supplier asked for a change and the invoice was reviewed. No response from the team, so the order was reviewed. The team confirmed the details and the delivery was delayed.",
      "satisfaction_score": 5
    },
    {
      "id": 98,
      "project_id": 14,
      "feedback_date": "2022-01-12",
      "comments": "The request was refunded — unusual case, no further action. The reviewer asked for a change and the order was reviewed. The item was resolved — manual case, no further action.",
      "satisfaction_score": null
    },
    {
      "id": 99,
      "project_id": 128,
      "feedback_date": "2020-11-29",
      "comments": "The account owner confirmed the details and the refund was delayed. No response from the team, so the item was rescheduled. The reviewer reported a late issue; the claim was processed.",
      "satisfaction_score": 3
    },
    {
      "id": 100,
      "project_id": 115,
      "feedback_date": "2020-11-04",
      "comments": "The document was replaced — late case, no further action. Support asked for a change and the record was processed.",
      "satisfaction_score": 3
    },
    {
      "id": 101,
      "project_id": 79,
      "feedback_date": "2020-10-31",
      "comments": "The delivery was cancelled — manual case, no further action. The customer reported a manual issue; the appointment was resolved.",
      "satisfaction_score": 5
    },
    {
      "id": 102,
      "project_id": 82,
      "feedback_date": "2020-01-16",
      "comments": "The booking was replaced — repeat case, no further action. The reviewer confirmed the details and the account was approved. The supplier reported a duplicate issue; the claim was closed. An operator confirmed the details and the invoice was replaced.",
      "satisfaction_score": 1
    },
    {
      "id": 103,
      "project_id": 48,
      "feedback_date": "2023-04-16",
      "comments": "The invoice was rescheduled — minor case, no further action. The courier asked for a change and the item was reopened. The account owner reported an automatic issue; the transfer was approved.",
      "satisfaction_score": 5
    },
    {
      "id": 104,
      "project_id": 10,
      "feedback_date": "2021-11-21",
      "comments": "The courier confirmed the details and the record was confirmed. The account owner reported an automatic issue; the request was escalated. The courier reported a partial issue; the invoice was refunded.",
      "satisfaction_score": 4
    },
    {
      "id": 105,
      "project_id": 82,
      "feedback_date": "2020-10-11",
      "comments": "The courier reported a manual issue; the document was reopened. No response from the team, so the payment was rescheduled. The account owner reported a minor issue; the appointment was escalated.",
      "satisfaction_score": 3
    },
    {
      "id": 106,
      "project_id": 73,
      "feedback_date": "2023-10-29",
      "comments": "The supplier reported a minor issue; the transfer was processed. The customer confirmed the details and the report was approved. The reviewer asked for a change and the refund was replaced. The customer confirmed the details and the payment was cancelled.",
      "satisfaction_score": null
    },
    {
      "id": 107,
      "project_id": 83,
      "feedback_date": "2021-08-01",
      "comments": "The team reported a manual issue; the claim was rescheduled. No response from the reviewer, so the session was refunded.",
      "satisfaction_score": 3
    },
    {
      "id": 108,
      "project_id": 101,
      "feedback_date": "2020-08-05",
      "comments": "The team asked for a change and the payment was completed. The team reported an automatic issue; the payment was refunded. An operator confirmed the details and the delivery was cancelled. The customer confirmed the details and the refund was rescheduled.",
      "satisfaction_score": 4
    },
    {
      "id": 109,
      "project_id": 9,
      "feedback_date": "2021-01-06",
      "comments": "The customer confirmed the details and the shipment was updated. The account owner reported a late issue; the booking was cancelled.",
      "satisfaction_score": 4
    },
    {
      "id": 110,
      "project_id": 127,
      "feedback_date": "2023-12-22",
      "comments": "The courier reported a repeat issue; the transfer was updated. The transfer was delayed — standard case, no further action. The supplier confirmed the details and the claim was delayed.",
      "satisfaction_score": 1
    },
    {
      "id": 111,
      "project_id": 8,
      "feedback_date": "2021-07-05",
      "comments": "The courier reported a repeat issue; the appointment was escalated. The account owner asked for a change and the session was cancelled.",
      "satisfaction_score": 4
    },
    {
      "id": 112,
      "project_id": 102,
      "feedback_date": "2021-12-19",
      "comments": "The order was refunded — minor case, no further action. The request was processed — repeat case, no further action. The reviewer asked for a change and the document was replaced. No response from the reviewer, so the account was reviewed.",
      "satisfaction_score": 5
    },
    {
      "id": 113,
      "project_id": 111,
      "feedback_date": "2020-10-20",
      "comments": "The document was confirmed — late case, no further action. The supplier reported an automatic issue; the account was refunded. The reviewer confirmed the details and the invoice was closed. No response from the customer, so the shipment was cancelled.",
      "satisfaction_score": 3
    },
    {
      "id": 114,
      "project_id": 23,
      "feedback_date": "2020-03-29",
      "comments": "The invoice was delayed — incomplete case, no further action. Support asked for a change and the claim was confirmed. An operator asked for a change and the session was refunded. The customer asked for a change and the ticket was rejected.",
      "satisfaction_score": 2
    },
    {
      "id": 115,
      "project_id": 38,
      "feedback_date": "2021-09-17",
      "comments": "The supplier asked for a change and the shipment was resolved. No response from the reviewer, so the invoice was cancelled. The shipment was approved — urgent case, no further action. The reviewer asked for a change and the ticket was reopened.",
      "satisfaction_score": 3
    },
    {
      "id": 116,
      "project_id": 21,
      "feedback_date": "2021-11-04",
      "comments": "The supplier confirmed the details and the report was reopened. The item was completed — unusual case, no further action.",
      "satisfaction_score": 3
    },
    {
      "id": 117,
      "project_id": 62,
      "feedback_date": "2022-10-09",
      "comments": "An operator confirmed the details and the record was rejected. The record was refunded — routine case, no further action.",
      "satisfaction_score": 5
    },
    {
      "id": 118,
      "project_id": 13,
      "feedback_date": "2021-09-21",
      "comments": "No response from the account owner, so the request was escalated. The customer reported an automatic issue; the shipment was delayed. The courier reported a minor issue; the account was resolved. No response from the courier, so the appointment was updated.",
      "satisfaction_score": 2
    },
    {
      "id": 119,
      "project_id": 82,
      "feedback_date": "2021-10-11",
      "comments": "The customer asked for a change and the claim was replaced. The account owner reported a routine issue; the ticket was reopened.",
      "satisfaction_score": 1
    },
    {
      "id": 120,
      "project_id": 65,
      "feedback_date": "2023-06-12",
      "comments": "The customer reported a repeat issue; the ticket was delayed. The item was escalated — manual case, no further action. The customer reported an unusual issue; the refund was delayed.",
      "satisfaction_score": 4
    },
    {
      "id": 121,
      "project_id": 133,
      "feedback_date": "2020-11-23",
      "comments": "The courier confirmed the details and the refund was cancelled. The request was processed — unusual case, no further action. The courier reported an urgent issue; the refund was cancelled.",
      "satisfaction_score": 4
    },
    {
      "id": 122,
      "project_id": 134,
      "feedback_date": "2023-07-19",
      "comments": "The refund was completed — repeat case, no further action. The item was refunded — repeat case, no further action. An operator confirmed the details and the appointment was reopened.",
      "satisfaction_score": 2
    },
    {
      "id": 123,
      "project_id": 148,
      "feedback_date": "2020-03-17",
      "comments": null,
      "satisfaction_score": 3
    },
    {
      "id": 124,
      "project_id": 144,
      "feedback_date": "2023-01-25",
      "comments": "The ticket was rescheduled — routine case, no further action. The item was refunded — routine case, no further action. The document was completed — manual case, no further action. The appointment was replaced — automatic case, no further action.",
      "satisfaction_score": null
    },
    {
      "id": 125,
      "project_id": 95,
      "feedback_date": "2021-11-02",
      "comments": null,
      "satisfaction_score": 2
    },
    {
      "id": 126,
      "project_id": 134,
      "feedback_date": "2021-12-10",
      "comments": "The session was delayed — unusual case, no further action. No response from the reviewer, so the booking was completed.",
      "satisfaction_score": 2
    },
    {
      "id": 127,
      "project_id": 19,
      "feedback_date": "2020-10-19",
      "comments": "The supplier asked for a change and the report was resolved. No response from the account owner, so the refund was reviewed. No response from the supplier, so the record was delayed.",
      "satisfaction_score": null
    },
    {
      "id": 128,
      "project_id": 2,
      "feedback_date": "2021-10-04",
      "comments": "The ticket was replaced — partial case, no further action. The team asked for a change and the account was replaced.",
      "satisfaction_score": 4
    },
    {
      "id": 129,
      "project_id": 132,
      "feedback_date": "2020-11-03",
      "comments": "The request was cancelled — duplicate case, no further action. The document was completed — minor case, no further action.",
      "satisfaction_score": null
    },
    {
      "id": 130,
      "project_id": 48,
      "feedback_date": "2023-05-17",
      "comments": "An operator reported a manual issue; the session was rescheduled. The customer confirmed the details and the refund was confirmed. The booking was resolved — duplicate case, no further action. No response from the customer, so the delivery was replaced.",
      "satisfaction_score": null
    },
    {
      "id": 131,
      "project_id": 114,
      "feedback_date": "2022-08-29",
      "comments": "The appointment was escalated — minor case, no further action. The customer reported a routine issue; the invoice was rejected.",
      "satisfaction_score": 5
    },
    {
      "id": 132,
      "project_id": 44,
      "feedback_date": "2021-07-04",
      "comments": "An operator asked for a change and the request was escalated. No response from an operator, so the request was escalated. An operator asked for a change and the account was closed. The claim was approved — minor case, no further action.",
      "satisfaction_score": 5
    },
    {
      "id": 133,
      "project_id": 150,
      "feedback_date": "2021-12-05",
      "comments": "An operator reported a repeat issue; the delivery was delayed. The customer confirmed the details and the shipment was approved. The payment was rescheduled — repeat case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 134,
      "project_id": 14,
      "feedback_date": "2021-09-14",
      "comments": "The appointment was reviewed — standard case, no further action. The courier reported a duplicate issue; the delivery was reviewed.",
      "satisfaction_score": 1
    },
    {
      "id": 135,
      "project_id": 129,
      "feedback_date": "2020-08-13",
      "comments": "No response from the team, so the delivery was rejected. The session was confirmed — routine case, no further action. An operator asked for a change and the ticket was replaced. No response from an operator, so the delivery was rejected.",
      "satisfaction_score": 4
    },
    {
      "id": 136,
      "project_id": 115,
      "feedback_date": "2022-01-17",
      "comments": "The customer asked for a change and the appointment was closed. The courier reported a minor issue; the payment was escalated.",
      "satisfaction_score": 5
    },
    {
      "id": 137,
      "project_id": 94,
      "feedback_date": "2021-12-30",
      "comments": "The customer confirmed the details and the delivery was cancelled. Support asked for a change and the request was cancelled.",
      "satisfaction_score": null
    },
    {
      "id": 138,
      "project_id": 141,
      "feedback_date": "2023-08-24",
      "comments": "No response from the reviewer, so the delivery was rejected. An operator confirmed the details and the session was processed. The reviewer confirmed the details and the shipment was cancelled. The team reported a partial issue; the item was processed.",
      "satisfaction_score": 5
    },
    {
      "id": 139,
      "project_id": 144,
      "feedback_date": "2022-06-01",
      "comments": "The reviewer reported an automatic issue; the order was delayed. The team asked for a change and the account was delayed. The claim was escalated — standard case, no further action.",
      "satisfaction_score": null
    },
    {
      "id": 140,
      "project_id": 61,
      "feedback_date": "2022-11-10",
      "comments": "The reviewer asked for a change and the transfer was rescheduled. No response from the reviewer, so the booking was updated. The account owner reported a minor issue; the account was refunded.",
      "satisfaction_score": 4
    },
    {
      "id": 141,
      "project_id": 117,
      "feedback_date": "2020-04-26",
      "comments": "The order was resolved — minor case, no further action. The account owner asked for a change and the item was closed.",
      "satisfaction_score": 5
    },
    {
      "id": 142,
      "project_id": 21,
      "feedback_date": "2022-02-11",
      "comments": "The reviewer confirmed the details and the account was delayed. The supplier asked for a change and the transfer was approved. The account owner asked for a change and the request was refunded. No response from the team, so the request was replaced.",
      "satisfaction_score": 3
    },
    {
      "id": 143,
      "project_id": 120,
      "feedback_date": "2022-11-27",
      "comments": "No response from the supplier, so the delivery was approved. An operator confirmed the details and the appointment was reopened.",
      "satisfaction_score": 2
    },
    {
      "id": 144,
      "project_id": 112,
      "feedback_date": "2021-12-18",
      "comments": "Support asked for a change and the request was completed. No response from the account owner, so the transfer was replaced.",
      "satisfaction_score": 3
    },
    {
      "id": 145,
      "project_id": 100,
      "feedback_date": "2022-02-12",
      "comments": "No response from the team, so the booking was reviewed. The customer reported a minor issue; the shipment was replaced. No response from the reviewer, so the delivery was closed. An operator confirmed the details and the booking was completed.",
      "satisfaction_score": 1
    },
    {
      "id": 146,
      "project_id": 54,
      "feedback_date": "2023-03-26",
      "comments": "No response from the customer, so the delivery was escalated. No response from the supplier, so the shipment was confirmed.",
      "satisfaction_score": 1
    },
    {
      "id": 147,
      "project_id": 2,
      "feedback_date": "2023-06-25",
      "comments": "No response from the courier, so the request was reviewed. The customer reported an incomplete issue; the claim was closed. No response from the account owner, so the delivery was reopened. The team confirmed the details and the record was cancelled.",
      "satisfaction_score": 5
    },
    {
      "id": 148,
      "project_id": 1,
      "feedback_date": "2023-09-12",
      "comments": "The courier reported an unusual issue; the refund was confirmed. An operator asked for a change and the order was updated. The account owner reported a partial issue; the delivery was reopened.",
      "satisfaction_score": 5
    },
    {
      "id": 149,
      "project_id": 54,
      "feedback_date": "2021-09-30",
      "comments": "The account owner reported an urgent issue; the appointment was refunded. The courier asked for a change and the refund was completed. The shipment was escalated — urgent case, no further action. The account owner confirmed the details and the transfer was reviewed.",
      "satisfaction_score": 3
    },
    {
      "id": 150,
      "project_id": 54,
      "feedback_date": "2021-11-12",
      "comments": "No response from the team, so the ticket was reopened. The request was confirmed — incomplete case, no further action. Support asked for a change and the invoice was approved.",
      "satisfaction_score": 4
    },
    {
      "id": 151,
      "project_id": 30,
      "feedback_date": "2023-04-27",
      "comments": "No response from the courier, so the claim was replaced. No response from the customer, so the order was completed. No response from the customer, so the request was escalated. The courier asked for a change and the shipment was reopened.",
      "satisfaction_score": 5
    },
    {
      "id": 152,
      "project_id": 80,
      "feedback_date": "2021-04-11",
      "comments": "The supplier reported a standard issue; the session was confirmed. The customer reported a routine issue; the ticket was resolved. The reviewer asked for a change and the session was resolved. No response from the courier, so the shipment was delayed.",
      "satisfaction_score": 4
    },
    {
      "id": 153,
      "project_id": 32,
      "feedback_date": "2021-11-03",
      "comments": "The session was reopened — unusual case, no further action. The customer asked for a change and the booking was rescheduled.",
      "satisfaction_score": 5
    },
    {
      "id": 154,
      "project_id": 80,
      "feedback_date": "2021-07-06",
      "comments": "The item was updated — automatic case, no further action. Support asked for a change and the refund was reopened.",
      "satisfaction_score": 4
    },
    {
      "id": 155,
      "project_id": 145,
      "feedback_date": "2021-02-07",
      "comments": "No response from the courier, so the account was completed. The booking was escalated — repeat case, no further action.",
      "satisfaction_score": 2
    },
    {
      "id": 156,
      "project_id": 58,
      "feedback_date": "2023-09-27",
      "comments": "The customer asked for a change and the report was closed. No response from the team, so the report was delayed. The customer asked for a change and the invoice was rejected.",
      "satisfaction_score": 2
    },
    {
      "id": 157,
      "project_id": 12,
      "feedback_date": "2022-11-19",
      "comments": "The team confirmed the details and the invoice was confirmed. The account owner asked for a change and the report was completed.",
      "satisfaction_score": 5
    },
    {
      "id": 158,
      "project_id": 114,
      "feedback_date": "2020-08-25",
      "comments": "The supplier asked for a change and the order was reviewed. The team confirmed the details and the order was replaced. The team reported a late issue; the booking was delayed.",
      "satisfaction_score": 5
    },
    {
      "id": 159,
      "project_id": 5,
      "feedback_date": "2022-02-27",
      "comments": "The team reported a duplicate issue; the ticket was refunded. An operator reported a manual issue; the document was processed. The team reported a late issue; the session was escalated. Support asked for a change and the refund was replaced.",
      "satisfaction_score": 5
    },
    {
      "id": 160,
      "project_id": 92,
      "feedback_date": "2020-07-04",
      "comments": "The courier confirmed the details and the shipment was rescheduled. No response from the customer, so the invoice was escalated.",
      "satisfaction_score": 4
    },
    {
      "id": 161,
      "project_id": 86,
      "feedback_date": "2023-09-29",
      "comments": "The team reported an urgent issue; the payment was resolved. The account owner reported a repeat issue; the report was rescheduled.",
      "satisfaction_score": 5
    },
    {
      "id": 162,
      "project_id": 26,
      "feedback_date": "2020-02-02",
      "comments": "The reviewer confirmed the details and the claim was refunded. The customer reported a routine issue; the account was completed. The supplier confirmed the details and the invoice was reopened.",
      "satisfaction_score": 5
    },
    {
      "id": 163,
      "project_id": 122,
      "feedback_date": "2023-01-02",
      "comments": "The courier confirmed the details and the record was escalated. The session was confirmed — standard case, no further action.",
      "satisfaction_score": 3
    },
    {
      "id": 164,
      "project_id": 59,
      "feedback_date": "2023-08-03",
      "comments": "The appointment was closed — incomplete case, no further action. The shipment was reviewed — duplicate case, no further action. No response from an operator, so the transfer was reopened.",
      "satisfaction_score": null
    },
    {
      "id": 165,
      "project_id": 9,
      "feedback_date": "2023-03-11",
      "comments": "No response from the supplier, so the appointment was cancelled. An operator asked for a change and the appointment was resolved.",
      "satisfaction_score": 5
    },
    {
      "id": 166,
      "project_id": 9,
      "feedback_date": "2022-11-12",
      "comments": "The supplier reported a standard issue; the booking was rejected. The request was processed — urgent case, no further action. The team asked for a change and the request was processed. The team reported a duplicate issue; the order was escalated.",
      "satisfaction_score": 5
    },
    {
      "id": 167,
      "project_id": 141,
      "feedback_date": "2023-12-24",
      "comments": "The courier confirmed the details and the report was completed. The reviewer asked for a change and the item was refunded. The team asked for a change and the refund was confirmed.",
      "satisfaction_score": 5
    },
    {
      "id": 168,
      "project_id": 119,
      "feedback_date": "2022-03-25",
      "comments": "The team reported an automatic issue; the record was updated. No response from the reviewer, so the document was rejected. The team confirmed the details and the shipment was cancelled.",
      "satisfaction_score": null
    },
    {
      "id": 169,
      "project_id": 108,
      "feedback_date": "2021-09-08",
      "comments": "No response from the reviewer, so the booking was replaced. An operator asked for a change and the claim was reopened. The shipment was reopened — automatic case, no further action. The report was approved — minor case, no further action.",
      "satisfaction_score": 3
    },
    {
      "id": 170,
      "project_id": 59,
      "feedback_date": "2021-07-08",
      "comments": "The supplier reported an automatic issue; the request was refunded. An operator reported a repeat issue; the record was completed. The shipment was reopened — duplicate case, no further action. The account was replaced — minor case, no further action.",
      "satisfaction_score": 2
    },
    {
      "id": 171,
      "project_id": 63,
      "feedback_date": "2022-09-06",
      "comments": "The courier reported a manual issue; the appointment was completed. Support asked for a change and the ticket was updated.",
      "satisfaction_score": null
    },
    {
      "id": 172,
      "project_id": 89,
      "feedback_date": "2023-09-01",
      "comments": "The booking was resolved — unusual case, no further action. The supplier asked for a change and the transfer was closed. No response from the reviewer, so the shipment was rejected. The shipment was reopened — standard case, no further action.",
      "satisfaction_score": 3
    },
    {
      "id": 173,
      "project_id": 135,
      "feedback_date": "2020-02-01",
      "comments": "The customer reported a repeat issue; the shipment was delayed. The invoice was reopened — late case, no further action. An operator reported a partial issue; the document was approved. The supplier confirmed the details and the transfer was delayed.",
      "satisfaction_score": 5
    },
    {
      "id": 174,
      "project_id": 48,
      "feedback_date": "2022-11-16",
      "comments": "An operator confirmed the details and the document was replaced. No response from the courier, so the document was cancelled.",
      "satisfaction_score": 4
    },
    {
      "id": 175,
      "project_id": 38,
      "feedback_date": "2021-12-11",
      "comments": null,
      "satisfaction_score": 4
    },
    {
      "id": 176,
      "project_id": 44,
      "feedback_date": "2022-12-16",
      "comments": "An operator reported an urgent issue; the refund was processed. The team confirmed the details and the claim was rescheduled. The account owner confirmed the details and the appointment was delayed.",
      "satisfaction_score": 2
    },
    {
      "id": 177,
      "project_id": 31,
      "feedback_date": "2023-11-21",
      "comments": "Support asked for a change and the claim was approved. The transfer was escalated — routine case, no further action. The reviewer asked for a change and the claim was refunded. No response from an operator, so the ticket was rescheduled.",
      "satisfaction_score": 2
    },
    {
      "id": 178,
      "project_id": 97,
      "feedback_date": "2023-01-03",
      "comments": "The supplier reported an incomplete issue; the appointment was replaced. The ticket was closed — standard case, no further action.",
      "satisfaction_score": 3
    },
    {
      "id": 179,
      "project_id": 61,
      "feedback_date": "2020-12-19",
      "comments": "The booking was completed — partial case, no further action. An operator reported an urgent issue; the request was closed. The delivery was refunded — incomplete case, no further action. No response from an operator, so the appointment was processed.",
      "satisfaction_score": 5
    },
    {
      "id": 180,
      "project_id": 114,
      "feedback_date": "2020-02-15",
      "comments": "The courier asked for a change and the order was cancelled. The payment was resolved — automatic case, no further action. The courier reported a late issue; the refund was reopened. The courier confirmed the details and the claim was completed.",
      "satisfaction_score": 5
    },
    {
      "id": 181,
      "project_id": 22,
      "feedback_date": "2021-07-13",
      "comments": "The document was replaced — incomplete case, no further action. The supplier confirmed the details and the claim was replaced. The account owner reported a partial issue; the document was resolved.",
      "satisfaction_score": 4
    },
    {
      "id": 182,
      "project_id": 123,
      "feedback_date": "2023-08-03",
      "comments": "The courier asked for a change and the appointment was replaced. The shipment was escalated — incomplete case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 183,
      "project_id": 10,
      "feedback_date": "2020-01-20",
      "comments": "The team confirmed the details and the report was processed. An operator reported a duplicate issue; the ticket was approved.",
      "satisfaction_score": 2
    },
    {
      "id": 184,
      "project_id": 109,
      "feedback_date": "2023-09-13",
      "comments": "The reviewer confirmed the details and the report was reviewed. The customer asked for a change and the transfer was escalated.",
      "satisfaction_score": 3
    },
    {
      "id": 185,
      "project_id": 46,
      "feedback_date": "2021-10-26",
      "comments": "No response from the account owner, so the invoice was rejected. No response from the supplier, so the delivery was rescheduled. The courier confirmed the details and the delivery was processed.",
      "satisfaction_score": 4
    },
    {
      "id": 186,
      "project_id": 140,
      "feedback_date": "2022-11-21",
      "comments": "The supplier confirmed the details and the ticket was cancelled. The customer reported an unusual issue; the appointment was cancelled. The reviewer asked for a change and the payment was completed.",
      "satisfaction_score": 4
    },
    {
      "id": 187,
      "project_id": 97,
      "feedback_date": "2022-11-08",
      "comments": "The supplier confirmed the details and the report was cancelled. The team asked for a change and the ticket was reviewed. The team reported an automatic issue; the ticket was rescheduled.",
      "satisfaction_score": 4
    },
    {
      "id": 188,
      "project_id": 41,
      "feedback_date": "2021-03-14",
      "comments": "The report was delayed — partial case, no further action. An operator confirmed the details and the payment was processed.",
      "satisfaction_score": 4
    },
    {
      "id": 189,
      "project_id": 80,
      "feedback_date": "2020-11-11",
      "comments": "An operator asked for a change and the record was replaced. The team reported a repeat issue; the session was completed.",
      "satisfaction_score": 5
    },
    {
      "id": 190,
      "project_id": 78,
      "feedback_date": "2022-08-03",
      "comments": "Support asked for a change and the item was reviewed. The reviewer reported a routine issue; the item was escalated. The item was processed — repeat case, no further action. The supplier asked for a change and the report was resolved.",
      "satisfaction_score": 5
    },
    {
      "id": 191,
      "project_id": 112,
      "feedback_date": "2022-08-19",
      "comments": "The account owner reported a standard issue; the item was updated. The claim was delayed — routine case, no further action.",
      "satisfaction_score": 2
    },
    {
      "id": 192,
      "project_id": 149,
      "feedback_date": "2023-10-31",
      "comments": "The delivery was escalated — urgent case, no further action. The account owner confirmed the details and the invoice was escalated. The reviewer reported a manual issue; the order was replaced. The claim was rejected — duplicate case, no further action.",
      "satisfaction_score": 5
    },
    {
      "id": 193,
      "project_id": 33,
      "feedback_date": "2022-01-04",
      "comments": "The order was approved — incomplete case, no further action. No response from the account owner, so the invoice was resolved. The customer asked for a change and the payment was updated.",
      "satisfaction_score": 1
    },
    {
      "id": 194,
      "project_id": 22,
      "feedback_date": "2022-01-03",
      "comments": "No response from the account owner, so the delivery was updated. The customer confirmed the details and the report was replaced. The reviewer confirmed the details and the delivery was processed. The request was confirmed — minor case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 195,
      "project_id": 119,
      "feedback_date": "2021-01-30",
      "comments": "The reviewer confirmed the details and the account was reopened. The courier asked for a change and the claim was replaced. The courier confirmed the details and the item was closed. No response from the supplier, so the request was rescheduled.",
      "satisfaction_score": null
    },
    {
      "id": 196,
      "project_id": 41,
      "feedback_date": "2020-10-30",
      "comments": "No response from the account owner, so the session was reviewed. The courier asked for a change and the transfer was delayed.",
      "satisfaction_score": 2
    },
    {
      "id": 197,
      "project_id": 23,
      "feedback_date": "2023-08-20",
      "comments": "The customer confirmed the details and the delivery was approved. No response from the customer, so the item was processed.",
      "satisfaction_score": null
    },
    {
      "id": 198,
      "project_id": 21,
      "feedback_date": "2021-01-04",
      "comments": "The team asked for a change and the document was refunded. The invoice was replaced — duplicate case, no further action. An operator confirmed the details and the delivery was confirmed.",
      "satisfaction_score": 5
    },
    {
      "id": 199,
      "project_id": 63,
      "feedback_date": "2020-01-17",
      "comments": "The supplier asked for a change and the refund was processed. The session was closed — minor case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 200,
      "project_id": 30,
      "feedback_date": "2023-02-17",
      "comments": "An operator asked for a change and the document was processed. An operator asked for a change and the payment was replaced.",
      "satisfaction_score": null
    },
    {
      "id": 201,
      "project_id": 141,
      "feedback_date": "2021-01-20",
      "comments": "No response from the customer, so the request was delayed. An operator reported a routine issue; the session was delayed. The appointment was reopened — repeat case, no further action. The reviewer asked for a change and the payment was reopened.",
      "satisfaction_score": 5
    },
    {
      "id": 202,
      "project_id": 77,
      "feedback_date": "2020-10-14",
      "comments": "The courier asked for a change and the refund was processed. An operator confirmed the details and the payment was closed. The supplier reported an urgent issue; the claim was closed. No response from the customer, so the invoice was reviewed.",
      "satisfaction_score": 5
    },
    {
      "id": 203,
      "project_id": 113,
      "feedback_date": "2022-01-21",
      "comments": "Support asked for a change and the session was reopened. The reviewer confirmed the details and the delivery was resolved.",
      "satisfaction_score": 2
    },
    {
      "id": 204,
      "project_id": 112,
      "feedback_date": "2021-10-14",
      "comments": "The appointment was cancelled — incomplete case, no further action. Support asked for a change and the delivery was refunded.",
      "satisfaction_score": null
    },
    {
      "id": 205,
      "project_id": 40,
      "feedback_date": "2022-09-29",
      "comments": "No response from the account owner, so the payment was cancelled. The reviewer confirmed the details and the refund was updated.",
      "satisfaction_score": 1
    },
    {
      "id": 206,
      "project_id": 12,
      "feedback_date": "2023-06-15",
      "comments": null,
      "satisfaction_score": 2
    },
    {
      "id": 207,
      "project_id": 50,
      "feedback_date": "2022-11-30",
      "comments": "The courier asked for a change and the item was updated. The supplier confirmed the details and the transfer was reopened. The account was refunded — standard case, no further action.",
      "satisfaction_score": 3
    },
    {
      "id": 208,
      "project_id": 8,
      "feedback_date": "2023-11-01",
      "comments": "The courier confirmed the details and the invoice was processed. The account owner asked for a change and the item was reopened. The courier asked for a change and the request was approved.",
      "satisfaction_score": null
    },
    {
      "id": 209,
      "project_id": 135,
      "feedback_date": "2021-02-24",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 210,
      "project_id": 3,
      "feedback_date": "2022-07-02",
      "comments": "No response from the courier, so the document was delayed. The supplier reported a routine issue; the request was delayed.",
      "satisfaction_score": null
    },
    {
      "id": 211,
      "project_id": 63,
      "feedback_date": "2022-10-06",
      "comments": "The booking was completed — late case, no further action. No response from the reviewer, so the claim was escalated.",
      "satisfaction_score": 4
    },
    {
      "id": 212,
      "project_id": 108,
      "feedback_date": "2020-01-04",
      "comments": "The customer reported an incomplete issue; the order was updated. The courier asked for a change and the payment was reopened. The courier reported an urgent issue; the shipment was rejected. The record was processed — unusual case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 213,
      "project_id": 131,
      "feedback_date": "2021-02-19",
      "comments": "The payment was completed — partial case, no further action. The customer reported an incomplete issue; the booking was reopened. The reviewer confirmed the details and the report was rescheduled. No response from an operator, so the appointment was rescheduled.",
      "satisfaction_score": 4
    },
    {
      "id": 214,
      "project_id": 126,
      "feedback_date": "2023-02-02",
      "comments": "The order was refunded — late case, no further action. The account owner confirmed the details and the session was completed.",
      "satisfaction_score": 3
    },
    {
      "id": 215,
      "project_id": 140,
      "feedback_date": "2020-12-10",
      "comments": "The appointment was reviewed — manual case, no further action. The ticket was reviewed — unusual case, no further action. An operator confirmed the details and the record was approved.",
      "satisfaction_score": 4
    },
    {
      "id": 216,
      "project_id": 82,
      "feedback_date": "2022-10-26",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 217,
      "project_id": 53,
      "feedback_date": "2022-09-08",
      "comments": "The shipment was replaced — routine case, no further action. The account owner asked for a change and the claim was completed. The courier reported an unusual issue; the report was resolved. The courier confirmed the details and the order was reviewed.",
      "satisfaction_score": 4
    },
    {
      "id": 218,
      "project_id": 130,
      "feedback_date": "2022-06-14",
      "comments": null,
      "satisfaction_score": 4
    },
    {
      "id": 219,
      "project_id": 29,
      "feedback_date": "2020-12-08",
      "comments": "No response from the reviewer, so the document was approved. No response from the customer, so the report was confirmed.",
      "satisfaction_score": 4
    },
    {
      "id": 220,
      "project_id": 145,
      "feedback_date": "2020-05-22",
      "comments": "The team reported an unusual issue; the ticket was cancelled. The reviewer reported a manual issue; the booking was cancelled.",
      "satisfaction_score": 5
    },
    {
      "id": 221,
      "project_id": 45,
      "feedback_date": "2023-11-27",
      "comments": "The account was reopened — standard case, no further action. The reviewer asked for a change and the order was rejected.",
      "satisfaction_score": 3
    },
    {
      "id": 222,
      "project_id": 59,
      "feedback_date": "2021-02-07",
      "comments": "The request was approved — incomplete case, no further action. The account owner asked for a change and the delivery was approved. The claim was delayed — standard case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 223,
      "project_id": 24,
      "feedback_date": "2021-10-30",
      "comments": "The record was refunded — unusual case, no further action. An operator confirmed the details and the delivery was completed. No response from the customer, so the document was replaced.",
      "satisfaction_score": null
    },
    {
      "id": 224,
      "project_id": 85,
      "feedback_date": "2023-11-11",
      "comments": "The ticket was updated — manual case, no further action. The reviewer confirmed the details and the order was reviewed. The supplier confirmed the details and the payment was refunded. The item was updated — late case, no further action.",
      "satisfaction_score": 1
    },
    {
      "id": 225,
      "project_id": 134,
      "feedback_date": "2021-12-08",
      "comments": "No response from the reviewer, so the invoice was reviewed. The customer asked for a change and the session was rejected. An operator confirmed the details and the booking was closed.",
      "satisfaction_score": 2
    },
    {
      "id": 226,
      "project_id": 7,
      "feedback_date": "2020-06-25",
      "comments": "The appointment was reviewed — urgent case, no further action. The invoice was rescheduled — automatic case, no further action. The request was processed — unusual case, no further action.",
      "satisfaction_score": null
    },
    {
      "id": 227,
      "project_id": 144,
      "feedback_date": "2023-08-28",
      "comments": "The supplier asked for a change and the item was closed. The courier asked for a change and the record was confirmed. No response from the customer, so the claim was reopened. The team confirmed the details and the booking was reviewed.",
      "satisfaction_score": 5
    },
    {
      "id": 228,
      "project_id": 36,
      "feedback_date": "2022-10-29",
      "comments": "The item was resolved — late case, no further action. The team asked for a change and the booking was delayed. The transfer was reopened — incomplete case, no further action. The session was cancelled — incomplete case, no further action.",
      "satisfaction_score": 2
    },
    {
      "id": 229,
      "project_id": 11,
      "feedback_date": "2022-01-18",
      "comments": "The courier asked for a change and the item was completed. The account owner asked for a change and the record was rejected.",
      "satisfaction_score": 1
    },
    {
      "id": 230,
      "project_id": 138,
      "feedback_date": "2023-11-20",
      "comments": "The account owner asked for a change and the refund was reviewed. The team reported a partial issue; the order was refunded.",
      "satisfaction_score": 2
    },
    {
      "id": 231,
      "project_id": 48,
      "feedback_date": "2021-07-22",
      "comments": "No response from the reviewer, so the claim was approved. The reviewer asked for a change and the invoice was cancelled. No response from the customer, so the transfer was replaced. The reviewer confirmed the details and the record was replaced.",
      "satisfaction_score": null
    },
    {
      "id": 232,
      "project_id": 62,
      "feedback_date": "2022-03-25",
      "comments": "The courier asked for a change and the item was completed. The claim was refunded — routine case, no further action.",
      "satisfaction_score": null
    },
    {
      "id": 233,
      "project_id": 120,
      "feedback_date": "2021-10-10",
      "comments": "The reviewer asked for a change and the invoice was rescheduled. An operator asked for a change and the transfer was cancelled. The customer confirmed the details and the transfer was approved.",
      "satisfaction_score": 5
    },
    {
      "id": 234,
      "project_id": 113,
      "feedback_date": "2022-03-05",
      "comments": "The document was updated — standard case, no further action. The record was confirmed — unusual case, no further action. The session was escalated — minor case, no further action. The reviewer asked for a change and the booking was rejected.",
      "satisfaction_score": 2
    },
    {
      "id": 235,
      "project_id": 42,
      "feedback_date": "2021-10-28",
      "comments": null,
      "satisfaction_score": 2
    },
    {
      "id": 236,
      "project_id": 34,
      "feedback_date": "2021-08-22",
      "comments": "The claim was processed — unusual case, no further action. An operator confirmed the details and the report was reviewed.",
      "satisfaction_score": 4
    },
    {
      "id": 237,
      "project_id": 16,
      "feedback_date": "2023-02-07",
      "comments": "The shipment was updated — duplicate case, no further action. The account owner reported a duplicate issue; the booking was reviewed. The reviewer asked for a change and the session was closed. The account was updated — urgent case, no further action.",
      "satisfaction_score": null
    },
    {
      "id": 238,
      "project_id": 34,
      "feedback_date": "2023-11-04",
      "comments": "The session was completed — partial case, no further action. The request was resolved — late case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 239,
      "project_id": 101,
      "feedback_date": "2022-09-23",
      "comments": "No response from the team, so the order was completed. No response from the reviewer, so the document was reviewed.",
      "satisfaction_score": 5
    },
    {
      "id": 240,
      "project_id": 65,
      "feedback_date": "2022-01-30",
      "comments": "The order was escalated — standard case, no further action. The customer confirmed the details and the item was cancelled. The supplier reported an unusual issue; the refund was processed. The customer asked for a change and the document was reopened.",
      "satisfaction_score": 5
    },
    {
      "id": 241,
      "project_id": 14,
      "feedback_date": "2023-06-02",
      "comments": "The reviewer reported a repeat issue; the document was updated. No response from the courier, so the transfer was updated.",
      "satisfaction_score": 2
    },
    {
      "id": 242,
      "project_id": 98,
      "feedback_date": "2023-03-23",
      "comments": "No response from an operator, so the transfer was closed. No response from the reviewer, so the invoice was reviewed. The customer confirmed the details and the delivery was rescheduled.",
      "satisfaction_score": 5
    },
    {
      "id": 243,
      "project_id": 115,
      "feedback_date": "2021-01-07",
      "comments": "The team confirmed the details and the refund was escalated. An operator asked for a change and the shipment was closed. The courier confirmed the details and the request was cancelled.",
      "satisfaction_score": 5
    },
    {
      "id": 244,
      "project_id": 14,
      "feedback_date": "2020-07-13",
      "comments": "The invoice was closed — partial case, no further action. The courier reported a repeat issue; the appointment was escalated. The reviewer asked for a change and the order was cancelled. No response from the courier, so the account was rejected.",
      "satisfaction_score": 5
    },
    {
      "id": 245,
      "project_id": 70,
      "feedback_date": "2022-12-04",
      "comments": null,
      "satisfaction_score": null
    },
    {
      "id": 246,
      "project_id": 40,
      "feedback_date": "2023-01-29",
      "comments": "The session was cancelled — routine case, no further action. No response from the reviewer, so the shipment was rejected. No response from the supplier, so the document was approved. The courier reported an urgent issue; the claim was refunded.",
      "satisfaction_score": 5
    },
    {
      "id": 247,
      "project_id": 114,
      "feedback_date": "2021-07-05",
      "comments": "No response from an operator, so the session was processed. The record was processed — incomplete case, no further action.",
      "satisfaction_score": 3
    },
    {
      "id": 248,
      "project_id": 17,
      "feedback_date": "2023-12-20",
      "comments": "The ticket was rescheduled — unusual case, no further action. The account owner asked for a change and the booking was approved.",
      "satisfaction_score": 5
    },
    {
      "id": 249,
      "project_id": 58,
      "feedback_date": "2020-09-13",
      "comments": "The reviewer asked for a change and the account was escalated. An operator confirmed the details and the appointment was replaced. The courier asked for a change and the report was approved. The supplier asked for a change and the record was rescheduled.",
      "satisfaction_score": 1
    },
    {
      "id": 250,
      "project_id": 109,
      "feedback_date": "2020-11-07",
      "comments": "The claim was resolved — standard case, no further action. No response from the customer, so the delivery was closed. The supplier asked for a change and the document was approved. No response from the supplier, so the item was approved.",
      "satisfaction_score": 4
    },
    {
      "id": 251,
      "project_id": 49,
      "feedback_date": "2023-02-10",
      "comments": "The customer asked for a change and the delivery was closed. The supplier reported a repeat issue; the ticket was rescheduled. The payment was processed — manual case, no further action.",
      "satisfaction_score": 3
    },
    {
      "id": 252,
      "project_id": 38,
      "feedback_date": "2022-02-20",
      "comments": "The order was approved — partial case, no further action. The supplier asked for a change and the invoice was reopened.",
      "satisfaction_score": null
    },
    {
      "id": 253,
      "project_id": 67,
      "feedback_date": "2023-11-16",
      "comments": "The team asked for a change and the order was rejected. The account was approved — standard case, no further action. The supplier asked for a change and the item was resolved.",
      "satisfaction_score": 1
    },
    {
      "id": 254,
      "project_id": 7,
      "feedback_date": "2022-11-05",
      "comments": "No response from the courier, so the record was cancelled. Support asked for a change and the account was completed.",
      "satisfaction_score": 5
    },
    {
      "id": 255,
      "project_id": 93,
      "feedback_date": "2022-06-11",
      "comments": "No response from the account owner, so the appointment was approved. No response from the reviewer, so the item was delayed. The account owner asked for a change and the shipment was refunded. The account was reopened — urgent case, no further action.",
      "satisfaction_score": null
    },
    {
      "id": 256,
      "project_id": 40,
      "feedback_date": "2021-01-12",
      "comments": "The team asked for a change and the item was confirmed. An operator reported a duplicate issue; the payment was confirmed. The account owner reported a late issue; the report was updated. The session was reopened — repeat case, no further action.",
      "satisfaction_score": 4
    },
    {
      "id": 257,
      "project_id": 44,
      "feedback_date": "2021-12-20",
      "comments": "The account owner confirmed the details and the payment was updated. An operator asked for a change and the booking was approved.",
      "satisfaction_score": null
    },
    {
      "id": 258,
      "project_id": 99,
      "feedback_date": "2023-10-07",
      "comments": "No response from an operator, so the appointment was resolved. An operator confirmed the details and the account was rejected. The request was refunded — unusual case, no further action. No response from the courier, so the shipment was refunded.",
      "satisfaction_score": 2
    },
    {
      "id": 259,
      "project_id": 46,
      "feedback_date": "2022-10-16",
      "comments": "The team confirmed the details and the booking was reviewed. An operator reported a partial issue; the invoice was approved. No response from an operator, so the order was closed.",
      "satisfaction_score": 3
    },
    {
      "id": 260,
      "project_id": 88,
      "feedback_date": "2020-12-25",
      "comments": null,
      "satisfaction_score": 4
    },
    {
      "id": 261,
      "project_id": 87,
      "feedback_date": "2022-05-11",
      "comments": "An operator confirmed the details and the invoice was closed. The record was reopened — standard case, no further action. The booking was cancelled — late case, no further action. The team confirmed the details and the delivery was processed.",
      "satisfaction_score": 1
    },
    {
      "id": 262,
      "project_id": 115,
      "feedback_date": "2020-04-27",
      "comments": "An operator reported a standard issue; the item was processed. The courier asked for a change and the document was replaced. The team asked for a change and the claim was cancelled. The reviewer reported an incomplete issue; the booking was updated.",
      "satisfaction_score": 5
    },
    {
      "id": 263,
      "project_id": 64,
      "feedback_date": "2022-08-30",
      "comments": "The customer reported a partial issue; the document was updated. The ticket was resolved — urgent case, no further action. The courier asked for a change and the ticket was reviewed. The reviewer reported an incomplete issue; the transfer was rescheduled.",
      "satisfaction_score": 5
    },
    {
      "id": 264,
      "project_id": 66,
      "feedback_date": "2020-09-12",
      "comments": "The courier reported a duplicate issue; the order was reopened. The payment was reopened — repeat case, no further action. The customer asked for a change and the document was rescheduled. The account owner reported a partial issue; the document was delayed.",
      "satisfaction_score": 3
    },
    {
      "id": 265,
      "project_id": 116,
      "feedback_date": "2022-12-10",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 266,
      "project_id": 131,
      "feedback_date": "2020-12-07",
      "comments": "The supplier confirmed the details and the order was resolved. The item was approved — unusual case, no further action. The account owner reported a duplicate issue; the record was delayed.",
      "satisfaction_score": 5
    },
    {
      "id": 267,
      "project_id": 65,
      "feedback_date": "2021-02-04",
      "comments": "The account owner reported an incomplete issue; the ticket was escalated. The customer reported a minor issue; the ticket was replaced.",
      "satisfaction_score": 3
    },
    {
      "id": 268,
      "project_id": 7,
      "feedback_date": "2023-01-06",
      "comments": "The courier reported a standard issue; the appointment was replaced. The courier reported an urgent issue; the document was refunded. The courier asked for a change and the refund was delayed. The account owner reported a repeat issue; the session was rescheduled.",
      "satisfaction_score": null
    },
    {
      "id": 269,
      "project_id": 73,
      "feedback_date": "2020-09-24",
      "comments": null,
      "satisfaction_score": 2
    },
    {
      "id": 270,
      "project_id": 11,
      "feedback_date": "2023-10-26",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 271,
      "project_id": 63,
      "feedback_date": "2023-01-19",
      "comments": "The delivery was closed — minor case, no further action. The order was reviewed — late case, no further action. The appointment was escalated — urgent case, no further action. The courier reported an urgent issue; the account was confirmed.",
      "satisfaction_score": null
    },
    {
      "id": 272,
      "project_id": 103,
      "feedback_date": "2021-01-13",
      "comments": "The team confirmed the details and the ticket was cancelled. The account owner confirmed the details and the session was closed. Support asked for a change and the delivery was escalated.",
      "satisfaction_score": 3
    },
    {
      "id": 273,
      "project_id": 12,
      "feedback_date": "2020-09-24",
      "comments": "The courier asked for a change and the document was closed. No response from the supplier, so the refund was confirmed. No response from the reviewer, so the claim was delayed.",
      "satisfaction_score": null
    },
    {
      "id": 274,
      "project_id": 113,
      "feedback_date": "2022-03-07",
      "comments": "No response from an operator, so the refund was reviewed. The customer asked for a change and the item was resolved.",
      "satisfaction_score": null
    },
    {
      "id": 275,
      "project_id": 33,
      "feedback_date": "2020-07-01",
      "comments": "The team reported a minor issue; the report was replaced. No response from the reviewer, so the transfer was completed. The customer asked for a change and the transfer was rescheduled. The reviewer reported a duplicate issue; the session was reviewed.",
      "satisfaction_score": 2
    },
    {
      "id": 276,
      "project_id": 64,
      "feedback_date": "2021-11-15",
      "comments": "The reviewer confirmed the details and the account was updated. No response from the courier, so the report was updated. The reviewer confirmed the details and the invoice was escalated. The supplier confirmed the details and the request was completed.",
      "satisfaction_score": 2
    },
    {
      "id": 277,
      "project_id": 79,
      "feedback_date": "2023-11-06",
      "comments": "The courier confirmed the details and the booking was escalated. The courier confirmed the details and the request was cancelled.",
      "satisfaction_score": 5
    },
    {
      "id": 278,
      "project_id": 44,
      "feedback_date": "2022-03-28",
      "comments": "No response from the supplier, so the invoice was delayed. No response from the supplier, so the ticket was replaced.",
      "satisfaction_score": 5
    },
    {
      "id": 279,
      "project_id": 70,
      "feedback_date": "2020-12-14",
      "comments": "The account was completed — unusual case, no further action. The customer confirmed the details and the session was confirmed.",
      "satisfaction_score": null
    },
    {
      "id": 280,
      "project_id": 21,
      "feedback_date": "2023-05-11",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 281,
      "project_id": 84,
      "feedback_date": "2021-04-09",
      "comments": "The invoice was escalated — repeat case, no further action. The courier confirmed the details and the document was refunded.",
      "satisfaction_score": 4
    },
    {
      "id": 282,
      "project_id": 120,
      "feedback_date": "2022-07-27",
      "comments": "The delivery was approved — urgent case, no further action. An operator confirmed the details and the refund was delayed. No response from the courier, so the invoice was reopened.",
      "satisfaction_score": 4
    },
    {
      "id": 283,
      "project_id": 131,
      "feedback_date": "2020-05-07",
      "comments": "The customer asked for a change and the booking was approved. Support asked for a change and the account was cancelled.",
      "satisfaction_score": 5
    },
    {
      "id": 284,
      "project_id": 78,
      "feedback_date": "2021-03-10",
      "comments": "The refund was processed — standard case, no further action. The reviewer reported a routine issue; the order was completed. The supplier asked for a change and the payment was approved.",
      "satisfaction_score": null
    },
    {
      "id": 285,
      "project_id": 9,
      "feedback_date": "2023-10-29",
      "comments": "The payment was escalated — routine case, no further action. The customer confirmed the details and the report was rescheduled.",
      "satisfaction_score": 4
    },
    {
      "id": 286,
      "project_id": 50,
      "feedback_date": "2023-12-22",
      "comments": "The account owner asked for a change and the refund was cancelled. The payment was reviewed — manual case, no further action. The claim was closed — duplicate case, no further action. An operator reported an automatic issue; the record was rescheduled.",
      "satisfaction_score": 2
    },
    {
      "id": 287,
      "project_id": 23,
      "feedback_date": "2023-12-19",
      "comments": "The courier asked for a change and the report was approved. The reviewer reported a late issue; the record was replaced.",
      "satisfaction_score": 2
    },
    {
      "id": 288,
      "project_id": 85,
      "feedback_date": "2021-08-01",
      "comments": "The account owner reported a duplicate issue; the shipment was refunded. The courier reported an automatic issue; the refund was resolved. The supplier confirmed the details and the account was replaced.",
      "satisfaction_score": 5
    },
    {
      "id": 289,
      "project_id": 66,
      "feedback_date": "2020-10-23",
      "comments": "The supplier reported a routine issue; the ticket was updated. The record was refunded — unusual case, no further action. The supplier asked for a change and the item was updated.",
      "satisfaction_score": null
    },
    {
      "id": 290,
      "project_id": 109,
      "feedback_date": "2020-12-03",
      "comments": "No response from the courier, so the ticket was refunded. No response from the courier, so the request was resolved. No response from the supplier, so the session was cancelled. The account owner asked for a change and the invoice was cancelled.",
      "satisfaction_score": 5
    },
    {
      "id": 291,
      "project_id": 134,
      "feedback_date": "2021-09-06",
      "comments": "The reviewer confirmed the details and the invoice was closed. The courier confirmed the details and the ticket was confirmed.",
      "satisfaction_score": 4
    },
    {
      "id": 292,
      "project_id": 43,
      "feedback_date": "2021-12-28",
      "comments": null,
      "satisfaction_score": 5
    },
    {
      "id": 293,
      "project_id": 148,
      "feedback_date": "2021-04-01",
      "comments": "The account was delayed — duplicate case, no further action. No response from the customer, so the session was reopened.",
      "satisfaction_score": 5
    },
    {
      "id": 294,
      "project_id": 128,
      "feedback_date": "2022-10-14",
      "comments": null,
      "satisfaction_score": 4
    },
    {
      "id": 295,
      "project_id": 61,
      "feedback_date": "2020-11-12",
      "comments": "The team asked for a change and the payment was rejected. The order was refunded — late case, no further action. The record was escalated — manual case, no further action.",
      "satisfaction_score": 1
    },
    {
      "id": 296,
      "project_id": 82,
      "feedback_date": "2021-01-07",
      "comments": "No response from the reviewer, so the request was replaced. The account owner reported a routine issue; the refund was refunded. The supplier reported a repeat issue; the invoice was replaced. The supplier asked for a change and the ticket was reviewed.",
      "satisfaction_score": 2
    },
    {
      "id": 297,
      "project_id": 40,
      "feedback_date": "2023-10-30",
      "comments": "The refund was resolved — manual case, no further action. The account owner confirmed the details and the item was updated. The transfer was replaced — minor case, no further action. An operator reported an urgent issue; the transfer was rejected.",
      "satisfaction_score": null
    },
    {
      "id": 298,
      "project_id": 45,
      "feedback_date": "2020-11-30",
      "comments": "The supplier reported a manual issue; the booking was reviewed. The team confirmed the details and the ticket was processed.",
      "satisfaction_score": 2
    },
    {
      "id": 299,
      "project_id": 115,
      "feedback_date": "2021-11-07",
      "comments": "The supplier asked for a change and the transfer was escalated. The customer reported a partial issue; the booking was rescheduled.",
      "satisfaction_score": 2
    },
    {
      "id": 300,
      "project_id": 119,
      "feedback_date": "2020-05-06",
      "comments": "The session was rejected — late case, no further action. The reviewer confirmed the details and the invoice was cancelled. The order was resolved — minor case, no further action. No response from the team, so the transfer was resolved.",
      "satisfaction_score": 4
    }
  ],
  "project_updates": [
    {
      "id": 1,
      "project_id": 28,
      "update_date": "2024-02-16",
      "description": "The customer reported a duplicate issue; the report was completed. No response from the reviewer, so the account was refunded. The account owner reported an urgent issue; the request was refunded. No response from the team, so the refund was completed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 2,
      "project_id": 129,
      "update_date": "2022-05-25",
      "description": "The reviewer confirmed the details and the session was resolved. An operator asked for a change and the request was refunded.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 3,
      "project_id": 98,
      "update_date": "2022-09-22",
      "description": "The shipment was escalated — urgent case, no further action. The team confirmed the details and the document was completed. The team reported a late issue; the report was rejected. The account owner reported an urgent issue; the claim was confirmed.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 4,
      "project_id": 66,
      "update_date": "2022-04-22",
      "description": "The session was confirmed — late case, no further action. The item was rejected — partial case, no further action. No response from the team, so the session was rejected. No response from the supplier, so the delivery was rescheduled.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 5,
      "project_id": 11,
      "update_date": "2020-10-09",
      "description": "The reviewer reported a late issue; the refund was reviewed. The team reported an incomplete issue; the record was completed. The account owner confirmed the details and the refund was cancelled. The account owner confirmed the details and the document was rescheduled.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 6,
      "project_id": 123,
      "update_date": "2024-12-24",
      "description": "No response from the courier, so the session was cancelled. The reviewer reported an unusual issue; the document was escalated. The team reported a duplicate issue; the delivery was delayed. The team asked for a change and the booking was closed.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 7,
      "project_id": 150,
      "update_date": "2020-04-27",
      "description": "The supplier reported an incomplete issue; the appointment was rescheduled. The ticket was approved — late case, no further action.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 8,
      "project_id": 94,
      "update_date": "2025-01-02",
      "description": "The report was processed — minor case, no further action. The report was completed — partial case, no further action. The supplier asked for a change and the item was completed. An operator asked for a change and the refund was reopened.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 9,
      "project_id": 15,
      "update_date": "2020-05-19",
      "description": "The supplier confirmed the details and the item was refunded. Support asked for a change and the refund was reopened. The refund was reviewed — late case, no further action. The courier asked for a change and the appointment was escalated.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 10,
      "project_id": 119,
      "update_date": "2023-07-03",
      "description": "The refund was delayed — automatic case, no further action. The invoice was closed — automatic case, no further action. The courier reported an urgent issue; the booking was cancelled.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 11,
      "project_id": 120,
      "update_date": "2022-05-03",
      "description": "No response from the courier, so the payment was rejected. The customer confirmed the details and the shipment was replaced.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 12,
      "project_id": 132,
      "update_date": "2020-11-24",
      "description": "The reviewer confirmed the details and the session was reviewed. No response from the customer, so the report was refunded.",
      "update_type": "status update",
      "impact_score": 7
    },
    {
      "id": 13,
      "project_id": 117,
      "update_date": "2024-03-23",
      "description": "The account owner reported an unusual issue; the item was processed. The document was completed — automatic case, no further action.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 14,
      "project_id": 48,
      "update_date": "2025-04-04",
      "description": "No response from the team, so the payment was escalated. The reviewer reported a late issue; the document was updated. No response from the account owner, so the request was escalated.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 15,
      "project_id": 59,
      "update_date": "2021-06-10",
      "description": "The reviewer confirmed the details and the session was rescheduled. No response from the customer, so the appointment was refunded.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 16,
      "project_id": 130,
      "update_date": "2022-05-03",
      "description": "The order was rejected — late case, no further action. The claim was escalated — unusual case, no further action.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 17,
      "project_id": 93,
      "update_date": "2020-03-16",
      "description": "The courier confirmed the details and the appointment was rescheduled. The session was cancelled — unusual case, no further action.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 18,
      "project_id": 7,
      "update_date": "2020-08-22",
      "description": "An operator reported a standard issue; the session was completed. The transfer was approved — standard case, no further action. The courier confirmed the details and the item was escalated.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 19,
      "project_id": 58,
      "update_date": "2020-06-30",
      "description": null,
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 20,
      "project_id": 115,
      "update_date": "2024-03-15",
      "description": "The record was cancelled — manual case, no further action. The account owner reported a minor issue; the booking was completed. The courier confirmed the details and the report was processed.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 21,
      "project_id": 124,
      "update_date": "2024-03-24",
      "description": "The supplier reported a partial issue; the account was approved. The ticket was rejected — urgent case, no further action. The reviewer reported a duplicate issue; the account was cancelled. The account owner asked for a change and the transfer was confirmed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 22,
      "project_id": 60,
      "update_date": "2020-03-28",
      "description": "The reviewer asked for a change and the booking was updated. No response from the supplier, so the session was rescheduled.",
      "update_type": "major change",
      "impact_score": 4
    },
    {
      "id": 23,
      "project_id": 68,
      "update_date": "2021-02-26",
      "description": "An operator asked for a change and the claim was replaced. The ticket was reviewed — unusual case, no further action. No response from the account owner, so the delivery was approved. The courier confirmed the details and the shipment was closed.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 24,
      "project_id": 124,
      "update_date": "2022-04-21",
      "description": "The courier reported an urgent issue; the claim was refunded. The document was confirmed — standard case, no further action. An operator asked for a change and the delivery was refunded. The transfer was updated — automatic case, no further action.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 25,
      "project_id": 34,
      "update_date": "2022-10-08",
      "description": "An operator confirmed the details and the invoice was delayed. The reviewer reported an automatic issue; the report was completed. The team reported a repeat issue; the ticket was cancelled. No response from the account owner, so the session was reviewed.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 26,
      "project_id": 86,
      "update_date": "2022-01-22",
      "description": "The courier reported an automatic issue; the account was escalated. No response from the courier, so the document was rejected. The reviewer reported an urgent issue; the request was cancelled. The reviewer asked for a change and the transfer was reviewed.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 27,
      "project_id": 50,
      "update_date": "2022-04-20",
      "description": "The payment was cancelled — standard case, no further action. The record was cancelled — manual case, no further action. The customer asked for a change and the invoice was escalated.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 28,
      "project_id": 76,
      "update_date": "2021-02-24",
      "description": "The team confirmed the details and the report was refunded. No response from the team, so the request was updated. The supplier asked for a change and the account was rejected.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 29,
      "project_id": 26,
      "update_date": "2022-08-19",
      "description": "No response from an operator, so the transfer was rescheduled. The transfer was delayed — automatic case, no further action. The ticket was updated — partial case, no further action. The customer asked for a change and the ticket was escalated.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 30,
      "project_id": 74,
      "update_date": "2022-11-27",
      "description": "The record was refunded — late case, no further action. The account owner reported an unusual issue; the shipment was updated. The team reported a late issue; the item was delayed.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 31,
      "project_id": 82,
      "update_date": "2020-05-10",
      "description": "The supplier asked for a change and the delivery was closed. The supplier asked for a change and the invoice was reopened. The report was rejected — standard case, no further action.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 32,
      "project_id": 47,
      "update_date": "2020-05-16",
      "description": "The reviewer asked for a change and the appointment was refunded. An operator reported a manual issue; the transfer was updated.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 33,
      "project_id": 110,
      "update_date": "2024-10-24",
      "description": null,
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 34,
      "project_id": 15,
      "update_date": "2024-10-11",
      "description": "The courier reported an automatic issue; the shipment was completed. An operator reported a duplicate issue; the item was processed. The account owner confirmed the details and the payment was resolved.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 35,
      "project_id": 109,
      "update_date": "2022-02-09",
      "description": "The customer confirmed the details and the payment was resolved. The courier reported a partial issue; the request was refunded. An operator reported a partial issue; the transfer was replaced. No response from the team, so the refund was closed.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 36,
      "project_id": 83,
      "update_date": "2020-04-11",
      "description": "The transfer was cancelled — duplicate case, no further action. The reviewer asked for a change and the session was rescheduled.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 37,
      "project_id": 9,
      "update_date": "2025-11-22",
      "description": "The courier asked for a change and the invoice was replaced. The reviewer confirmed the details and the delivery was reviewed.",
      "update_type": "minor change",
      "impact_score": 8
    },
    {
      "id": 38,
      "project_id": 4,
      "update_date": "2020-02-07",
      "description": "The team asked for a change and the account was delayed. The order was refunded — incomplete case, no further action.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 39,
      "project_id": 17,
      "update_date": "2025-03-23",
      "description": null,
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 40,
      "project_id": 48,
      "update_date": "2022-09-19",
      "description": "The order was replaced — urgent case, no further action. The customer reported a duplicate issue; the booking was delayed.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 41,
      "project_id": 87,
      "update_date": "2021-02-27",
      "description": "The session was approved — repeat case, no further action. The team confirmed the details and the claim was confirmed. The reviewer confirmed the details and the shipment was replaced. The claim was reopened — incomplete case, no further action.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 42,
      "project_id": 40,
      "update_date": "2022-01-10",
      "description": null,
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 43,
      "project_id": 80,
      "update_date": "2020-06-19",
      "description": "No response from the reviewer, so the transfer was refunded. The account owner reported a routine issue; the request was processed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 44,
      "project_id": 103,
      "update_date": "2020-10-17",
      "description": "An operator asked for a change and the ticket was closed. The booking was rescheduled — duplicate case, no further action.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 45,
      "project_id": 3,
      "update_date": "2024-11-18",
      "description": "No response from the team, so the payment was completed. No response from the team, so the invoice was cancelled. The account was resolved — automatic case, no further action.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 46,
      "project_id": 97,
      "update_date": "2023-11-23",
      "description": "The record was escalated — duplicate case, no further action. The record was reviewed — standard case, no further action. The document was resolved — incomplete case, no further action. The supplier reported a partial issue; the transfer was updated.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 47,
      "project_id": 108,
      "update_date": "2021-01-23",
      "description": "The account owner confirmed the details and the session was resolved. No response from the customer, so the appointment was rejected. No response from the team, so the appointment was replaced.",
      "update_type": "status update",
      "impact_score": 7
    },
    {
      "id": 48,
      "project_id": 149,
      "update_date": "2024-12-01",
      "description": "The customer asked for a change and the record was closed. The customer asked for a change and the ticket was closed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 49,
      "project_id": 98,
      "update_date": "2021-02-22",
      "description": "An operator asked for a change and the appointment was approved. No response from the customer, so the transfer was reopened. The courier asked for a change and the report was cancelled. The supplier confirmed the details and the appointment was reviewed.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 50,
      "project_id": 102,
      "update_date": "2020-04-17",
      "description": "The supplier reported a repeat issue; the ticket was rescheduled. The team asked for a change and the claim was escalated.",
      "update_type": "status update",
      "impact_score": 4
    },
    {
      "id": 51,
      "project_id": 141,
      "update_date": "2025-03-01",
      "description": "The refund was refunded — unusual case, no further action. The reviewer reported an urgent issue; the payment was closed. No response from the courier, so the refund was refunded. No response from the reviewer, so the claim was confirmed.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 52,
      "project_id": 119,
      "update_date": "2022-04-16",
      "description": "The supplier confirmed the details and the invoice was refunded. No response from an operator, so the refund was updated. The supplier asked for a change and the ticket was resolved. The reviewer asked for a change and the report was confirmed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 53,
      "project_id": 48,
      "update_date": "2020-10-17",
      "description": "An operator asked for a change and the appointment was rescheduled. The account owner reported a standard issue; the refund was resolved. The appointment was replaced — manual case, no further action.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 54,
      "project_id": 47,
      "update_date": "2022-10-12",
      "description": "The account owner confirmed the details and the payment was escalated. The account owner confirmed the details and the record was approved.",
      "update_type": "minor change",
      "impact_score": 9
    },
    {
      "id": 55,
      "project_id": 140,
      "update_date": "2021-06-24",
      "description": "The reviewer confirmed the details and the document was rejected. The team asked for a change and the transfer was processed.",
      "update_type": "status update",
      "impact_score": 7
    },
    {
      "id": 56,
      "project_id": 21,
      "update_date": "2023-05-09",
      "description": "The reviewer confirmed the details and the item was closed. No response from the reviewer, so the record was approved.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 57,
      "project_id": 34,
      "update_date": "2024-09-03",
      "description": "The customer confirmed the details and the item was completed. The account was processed — routine case, no further action. The supplier asked for a change and the invoice was rescheduled.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 58,
      "project_id": 77,
      "update_date": "2025-07-10",
      "description": "The payment was closed — standard case, no further action. No response from the team, so the claim was completed. No response from an operator, so the item was confirmed.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 59,
      "project_id": 132,
      "update_date": "2022-07-19",
      "description": "The refund was confirmed — repeat case, no further action. No response from the supplier, so the appointment was confirmed. The team asked for a change and the refund was escalated. An operator reported a manual issue; the item was processed.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 60,
      "project_id": 8,
      "update_date": "2021-08-09",
      "description": "No response from the account owner, so the ticket was confirmed. An operator asked for a change and the report was confirmed.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 61,
      "project_id": 16,
      "update_date": "2020-05-09",
      "description": "Support asked for a change and the request was escalated. The reviewer asked for a change and the booking was refunded. The team asked for a change and the item was resolved. The request was processed — routine case, no further action.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 62,
      "project_id": 76,
      "update_date": "2025-01-17",
      "description": "The customer asked for a change and the order was refunded. The reviewer asked for a change and the account was replaced. The supplier asked for a change and the session was closed. The report was completed — automatic case, no further action.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 63,
      "project_id": 43,
      "update_date": "2021-11-03",
      "description": "The ticket was delayed — late case, no further action. The booking was rescheduled — late case, no further action. The customer asked for a change and the booking was reopened. The customer asked for a change and the appointment was reviewed.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 64,
      "project_id": 53,
      "update_date": "2025-08-15",
      "description": "The reviewer reported a minor issue; the shipment was completed. The supplier confirmed the details and the shipment was delayed. The supplier confirmed the details and the document was updated.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 65,
      "project_id": 30,
      "update_date": "2024-06-09",
      "description": "The supplier reported a standard issue; the session was replaced. The courier reported a late issue; the report was approved. No response from the courier, so the record was updated. The customer confirmed the details and the ticket was processed.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 66,
      "project_id": 109,
      "update_date": "2022-09-23",
      "description": "The appointment was completed — duplicate case, no further action. The record was confirmed — repeat case, no further action. The order was processed — urgent case, no further action. An operator asked for a change and the order was escalated.",
      "update_type": "major change",
      "impact_score": 4
    },
    {
      "id": 67,
      "project_id": 59,
      "update_date": "2024-06-08",
      "description": "The reviewer reported a repeat issue; the session was confirmed. The customer reported a routine issue; the refund was approved.",
      "update_type": "minor change",
      "impact_score": 3
    },
    {
      "id": 68,
      "project_id": 111,
      "update_date": "2021-12-10",
      "description": "The delivery was escalated — manual case, no further action. The reviewer asked for a change and the transfer was confirmed. The customer confirmed the details and the payment was escalated. The supplier reported a routine issue; the session was replaced.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 69,
      "project_id": 127,
      "update_date": "2023-01-12",
      "description": "No response from the team, so the record was processed. The customer confirmed the details and the booking was replaced. The courier asked for a change and the shipment was approved.",
      "update_type": "minor change",
      "impact_score": 8
    },
    {
      "id": 70,
      "project_id": 88,
      "update_date": "2025-10-08",
      "description": "The account owner asked for a change and the booking was escalated. The team asked for a change and the refund was reviewed.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 71,
      "project_id": 113,
      "update_date": "2023-12-09",
      "description": "The team reported an unusual issue; the payment was rescheduled. An operator reported an incomplete issue; the transfer was updated.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 72,
      "project_id": 9,
      "update_date": "2022-10-07",
      "description": "The courier asked for a change and the payment was reviewed. No response from the courier, so the shipment was reviewed. The payment was reviewed — minor case, no further action.",
      "update_type": "status update",
      "impact_score": 2
    },
    {
      "id": 73,
      "project_id": 65,
      "update_date": "2020-12-13",
      "description": "The supplier reported an automatic issue; the account was confirmed. The shipment was closed — duplicate case, no further action. No response from the supplier, so the item was rejected. No response from an operator, so the appointment was processed.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 74,
      "project_id": 95,
      "update_date": "2023-02-09",
      "description": "The courier asked for a change and the request was cancelled. The team confirmed the details and the invoice was escalated. No response from the customer, so the request was reopened.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 75,
      "project_id": 15,
      "update_date": "2025-11-02",
      "description": "No response from the reviewer, so the report was completed. The courier confirmed the details and the payment was reopened. No response from the customer, so the invoice was reviewed.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 76,
      "project_id": 70,
      "update_date": "2021-09-18",
      "description": "The account owner confirmed the details and the order was cancelled. The reviewer asked for a change and the claim was resolved. The account owner reported an unusual issue; the request was resolved.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 77,
      "project_id": 74,
      "update_date": "2021-05-08",
      "description": "The shipment was rejected — standard case, no further action. The transfer was replaced — manual case, no further action.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 78,
      "project_id": 14,
      "update_date": "2022-11-06",
      "description": "The record was replaced — repeat case, no further action. An operator asked for a change and the item was reviewed. The supplier reported an unusual issue; the payment was approved.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 79,
      "project_id": 1,
      "update_date": "2021-02-17",
      "description": "An operator asked for a change and the order was replaced. No response from an operator, so the appointment was resolved. The appointment was approved — automatic case, no further action. No response from the supplier, so the invoice was refunded.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 80,
      "project_id": 6,
      "update_date": "2025-01-25",
      "description": "The customer reported an incomplete issue; the ticket was escalated. The customer confirmed the details and the account was rescheduled.",
      "update_type": "major change",
      "impact_score": 4
    },
    {
      "id": 81,
      "project_id": 87,
      "update_date": "2021-09-02",
      "description": "Support asked for a change and the shipment was refunded. The account owner asked for a change and the account was closed. The customer reported an unusual issue; the document was resolved. No response from the customer, so the request was cancelled.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 82,
      "project_id": 3,
      "update_date": "2025-02-22",
      "description": "No response from the reviewer, so the record was rejected. The order was cancelled — repeat case, no further action.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 83,
      "project_id": 79,
      "update_date": "2024-02-04",
      "description": "An operator confirmed the details and the booking was completed. The account owner reported an unusual issue; the invoice was replaced. The appointment was cancelled — urgent case, no further action.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 84,
      "project_id": 16,
      "update_date": "2025-12-18",
      "description": "The courier asked for a change and the payment was replaced. No response from the customer, so the invoice was reviewed. Support asked for a change and the payment was reopened.",
      "update_type": "minor change",
      "impact_score": 3
    },
    {
      "id": 85,
      "project_id": 148,
      "update_date": "2022-07-14",
      "description": null,
      "update_type": "minor change",
      "impact_score": 8
    },
    {
      "id": 86,
      "project_id": 37,
      "update_date": "2021-08-21",
      "description": "The customer reported a manual issue; the order was confirmed. The courier confirmed the details and the invoice was rescheduled. The account owner confirmed the details and the order was rescheduled. The supplier confirmed the details and the booking was rescheduled.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 87,
      "project_id": 20,
      "update_date": "2023-09-30",
      "description": "The account owner asked for a change and the refund was delayed. No response from an operator, so the booking was replaced. No response from the customer, so the account was reviewed. No response from the customer, so the record was confirmed.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 88,
      "project_id": 7,
      "update_date": "2025-11-04",
      "description": "The booking was rejected — standard case, no further action. The appointment was replaced — late case, no further action. The record was delayed — urgent case, no further action. The account owner reported a late issue; the session was rescheduled.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 89,
      "project_id": 9,
      "update_date": "2022-09-01",
      "description": null,
      "update_type": "status update",
      "impact_score": 3
    },
    {
      "id": 90,
      "project_id": 101,
      "update_date": "2022-02-06",
      "description": "The order was reopened — duplicate case, no further action. No response from an operator, so the booking was completed. No response from the customer, so the invoice was confirmed.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 91,
      "project_id": 41,
      "update_date": "2025-02-28",
      "description": null,
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 92,
      "project_id": 144,
      "update_date": "2025-04-01",
      "description": "The account owner reported a standard issue; the claim was escalated. An operator asked for a change and the document was processed.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 93,
      "project_id": 8,
      "update_date": "2022-01-21",
      "description": "No response from the account owner, so the record was cancelled. The reviewer asked for a change and the account was reviewed. The ticket was rejected — partial case, no further action.",
      "update_type": "major change",
      "impact_score": 4
    },
    {
      "id": 94,
      "project_id": 74,
      "update_date": "2023-10-07",
      "description": "No response from the customer, so the record was processed. The reviewer confirmed the details and the shipment was updated. The refund was escalated — repeat case, no further action.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 95,
      "project_id": 102,
      "update_date": "2025-05-03",
      "description": "The courier reported an urgent issue; the document was approved. The team reported a manual issue; the invoice was escalated.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 96,
      "project_id": 67,
      "update_date": "2020-05-21",
      "description": "The courier reported a partial issue; the payment was reviewed. The account owner asked for a change and the refund was escalated.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 97,
      "project_id": 36,
      "update_date": "2020-08-17",
      "description": null,
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 98,
      "project_id": 89,
      "update_date": "2023-08-14",
      "description": "The refund was escalated — unusual case, no further action. The account owner asked for a change and the record was cancelled. The shipment was replaced — repeat case, no further action.",
      "update_type": "status update",
      "impact_score": 3
    },
    {
      "id": 99,
      "project_id": 129,
      "update_date": "2024-10-18",
      "description": "The courier reported a partial issue; the item was replaced. The claim was escalated — manual case, no further action. The account owner confirmed the details and the report was closed.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 100,
      "project_id": 114,
      "update_date": "2025-06-16",
      "description": "No response from the courier, so the shipment was rescheduled. The supplier asked for a change and the delivery was closed. The courier asked for a change and the claim was rejected.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 101,
      "project_id": 54,
      "update_date": "2020-07-03",
      "description": "An operator reported a partial issue; the record was approved. No response from the customer, so the appointment was confirmed. An operator reported an incomplete issue; the refund was resolved. The reviewer confirmed the details and the report was completed.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 102,
      "project_id": 54,
      "update_date": "2021-07-23",
      "description": null,
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 103,
      "project_id": 145,
      "update_date": "2021-07-16",
      "description": "The courier asked for a change and the delivery was confirmed. No response from the supplier, so the order was closed.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 104,
      "project_id": 100,
      "update_date": "2024-03-24",
      "description": "The ticket was delayed — urgent case, no further action. The invoice was rescheduled — incomplete case, no further action. The supplier reported an incomplete issue; the refund was cancelled.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 105,
      "project_id": 27,
      "update_date": "2022-04-28",
      "description": "The customer reported a standard issue; the record was completed. An operator asked for a change and the refund was reviewed.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 106,
      "project_id": 27,
      "update_date": "2021-11-08",
      "description": "The refund was rejected — repeat case, no further action. No response from the supplier, so the ticket was resolved. An operator reported a partial issue; the record was resolved. The claim was closed — manual case, no further action.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 107,
      "project_id": 36,
      "update_date": "2020-12-21",
      "description": "Support asked for a change and the order was reviewed. No response from an operator, so the delivery was cancelled. The reviewer confirmed the details and the session was reopened. The team reported an urgent issue; the document was reopened.",
      "update_type": "major change",
      "impact_score": 8
    },
    {
      "id": 108,
      "project_id": 52,
      "update_date": "2020-07-15",
      "description": "The booking was approved — routine case, no further action. The team asked for a change and the document was reopened. The account owner confirmed the details and the transfer was rescheduled. The supplier reported an incomplete issue; the invoice was resolved.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 109,
      "project_id": 47,
      "update_date": "2023-10-14",
      "description": "No response from the supplier, so the record was updated. The team confirmed the details and the refund was updated. The customer reported a standard issue; the order was updated. The shipment was processed — automatic case, no further action.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 110,
      "project_id": 13,
      "update_date": "2024-11-17",
      "description": "The supplier reported a repeat issue; the report was rescheduled. The delivery was processed — incomplete case, no further action.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 111,
      "project_id": 81,
      "update_date": "2021-09-25",
      "description": "No response from the courier, so the booking was updated. An operator confirmed the details and the item was confirmed. The customer confirmed the details and the request was completed.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 112,
      "project_id": 91,
      "update_date": "2025-08-19",
      "description": "The supplier asked for a change and the shipment was confirmed. The document was refunded — minor case, no further action. The shipment was reopened — incomplete case, no further action. The transfer was approved — incomplete case, no further action.",
      "update_type": "major change",
      "impact_score": 4
    },
    {
      "id": 113,
      "project_id": 88,
      "update_date": "2023-05-14",
      "description": "The shipment was refunded — duplicate case, no further action. The reviewer confirmed the details and the ticket was closed. The courier confirmed the details and the refund was completed.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 114,
      "project_id": 123,
      "update_date": "2024-07-09",
      "description": "An operator asked for a change and the document was closed. The reviewer confirmed the details and the transfer was rejected.",
      "update_type": "minor change",
      "impact_score": 8
    },
    {
      "id": 115,
      "project_id": 37,
      "update_date": "2025-07-26",
      "description": "No response from the courier, so the ticket was rescheduled. The account was updated — routine case, no further action.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 116,
      "project_id": 77,
      "update_date": "2022-01-03",
      "description": "The account owner confirmed the details and the payment was processed. The team confirmed the details and the claim was reviewed.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 117,
      "project_id": 16,
      "update_date": "2023-07-23",
      "description": "The transfer was escalated — incomplete case, no further action. The account owner asked for a change and the appointment was completed. The customer asked for a change and the session was reopened.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 118,
      "project_id": 110,
      "update_date": "2020-02-27",
      "description": "The courier asked for a change and the claim was reopened. The item was reviewed — incomplete case, no further action. The reviewer confirmed the details and the payment was cancelled.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 119,
      "project_id": 73,
      "update_date": "2021-11-13",
      "description": "The ticket was delayed — partial case, no further action. The record was confirmed — duplicate case, no further action. An operator confirmed the details and the document was replaced.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 120,
      "project_id": 32,
      "update_date": "2020-09-11",
      "description": "Support asked for a change and the item was approved. No response from an operator, so the payment was rescheduled. An operator confirmed the details and the order was cancelled.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 121,
      "project_id": 132,
      "update_date": "2024-11-06",
      "description": "The customer confirmed the details and the appointment was cancelled. The courier confirmed the details and the record was approved. The account owner confirmed the details and the appointment was cancelled. The reviewer confirmed the details and the appointment was delayed.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 122,
      "project_id": 53,
      "update_date": "2024-12-03",
      "description": "No response from the supplier, so the delivery was updated. The supplier asked for a change and the shipment was confirmed. An operator confirmed the details and the appointment was reviewed.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 123,
      "project_id": 61,
      "update_date": "2025-05-08",
      "description": "No response from the team, so the invoice was rejected. The session was reviewed — late case, no further action. No response from the supplier, so the payment was closed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 124,
      "project_id": 66,
      "update_date": "2021-03-31",
      "description": "The supplier reported a manual issue; the appointment was reopened. Support asked for a change and the booking was replaced. The team confirmed the details and the record was updated. The reviewer confirmed the details and the report was escalated.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 125,
      "project_id": 107,
      "update_date": "2023-08-26",
      "description": "The team reported a standard issue; the account was approved. The ticket was approved — urgent case, no further action. The report was processed — incomplete case, no further action. The courier reported an automatic issue; the order was reviewed.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 126,
      "project_id": 80,
      "update_date": "2024-02-14",
      "description": "The team asked for a change and the payment was refunded. The report was closed — repeat case, no further action.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 127,
      "project_id": 109,
      "update_date": "2022-10-02",
      "description": "The team reported a minor issue; the invoice was updated. No response from the supplier, so the order was delayed. No response from the team, so the document was refunded. The account was rescheduled — duplicate case, no further action.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 128,
      "project_id": 144,
      "update_date": "2023-11-16",
      "description": "The courier reported a manual issue; the appointment was cancelled. An operator asked for a change and the document was reopened. The team asked for a change and the invoice was escalated. No response from the supplier, so the booking was confirmed.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 129,
      "project_id": 36,
      "update_date": "2022-12-14",
      "description": "No response from the customer, so the ticket was completed. The ticket was approved — routine case, no further action. The courier confirmed the details and the transfer was replaced.",
      "update_type": "major change",
      "impact_score": 4
    },
    {
      "id": 130,
      "project_id": 18,
      "update_date": "2024-08-07",
      "description": "Support asked for a change and the invoice was reviewed. The account owner reported a repeat issue; the session was replaced.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 131,
      "project_id": 7,
      "update_date": "2022-12-19",
      "description": "No response from the reviewer, so the session was escalated. No response from the reviewer, so the item was delayed. No response from an operator, so the account was closed. The courier confirmed the details and the report was confirmed.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 132,
      "project_id": 77,
      "update_date": "2020-03-12",
      "description": "The delivery was replaced — repeat case, no further action. No response from the supplier, so the booking was updated. The transfer was confirmed — minor case, no further action. The reviewer reported a routine issue; the record was cancelled.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 133,
      "project_id": 40,
      "update_date": "2025-06-20",
      "description": "The account owner confirmed the details and the appointment was delayed. An operator asked for a change and the report was processed. The supplier confirmed the details and the invoice was processed.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 134,
      "project_id": 20,
      "update_date": "2021-04-22",
      "description": "The customer reported a repeat issue; the item was completed. The supplier asked for a change and the report was resolved. Support asked for a change and the ticket was refunded. No response from the team, so the delivery was confirmed.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 135,
      "project_id": 99,
      "update_date": "2024-12-30",
      "description": "The supplier confirmed the details and the request was replaced. The courier asked for a change and the delivery was updated. No response from an operator, so the report was refunded.",
      "update_type": "status update",
      "impact_score": 3
    },
    {
      "id": 136,
      "project_id": 113,
      "update_date": "2023-12-23",
      "description": "The customer reported an unusual issue; the document was approved. The appointment was rejected — repeat case, no further action.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 137,
      "project_id": 137,
      "update_date": "2024-07-24",
      "description": "The appointment was refunded — repeat case, no further action. No response from the reviewer, so the record was delayed. The reviewer reported a standard issue; the report was processed.",
      "update_type": "major change",
      "impact_score": 4
    },
    {
      "id": 138,
      "project_id": 8,
      "update_date": "2021-08-18",
      "description": "The team asked for a change and the session was approved. The courier confirmed the details and the invoice was delayed. The courier asked for a change and the shipment was reviewed. The courier confirmed the details and the ticket was delayed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 139,
      "project_id": 128,
      "update_date": "2022-03-04",
      "description": "The courier confirmed the details and the invoice was approved. The account owner confirmed the details and the request was escalated.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 140,
      "project_id": 53,
      "update_date": "2023-07-11",
      "description": "No response from the courier, so the shipment was approved. No response from the supplier, so the transfer was rejected. An operator asked for a change and the claim was reviewed.",
      "update_type": "major change",
      "impact_score": 3
    },
    {
      "id": 141,
      "project_id": 71,
      "update_date": "2025-12-05",
      "description": "The account owner reported an incomplete issue; the booking was completed. The payment was closed — automatic case, no further action. The reviewer confirmed the details and the shipment was rescheduled. The customer confirmed the details and the ticket was cancelled.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 142,
      "project_id": 130,
      "update_date": "2020-06-06",
      "description": "The customer reported an urgent issue; the transfer was updated. An operator asked for a change and the transfer was reviewed.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 143,
      "project_id": 34,
      "update_date": "2020-03-22",
      "description": "No response from an operator, so the order was updated. The team confirmed the details and the ticket was resolved. No response from the account owner, so the document was updated.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 144,
      "project_id": 49,
      "update_date": "2022-02-20",
      "description": "The team reported a minor issue; the delivery was confirmed. The customer confirmed the details and the payment was delayed. No response from the reviewer, so the ticket was processed.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 145,
      "project_id": 116,
      "update_date": "2024-07-15",
      "description": "The account owner asked for a change and the request was escalated. The courier asked for a change and the transfer was refunded.",
      "update_type": "status update",
      "impact_score": 3
    },
    {
      "id": 146,
      "project_id": 64,
      "update_date": "2021-12-27",
      "description": "The courier confirmed the details and the report was closed. No response from the team, so the item was reviewed. The courier reported an automatic issue; the ticket was approved. Support asked for a change and the appointment was rescheduled.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 147,
      "project_id": 26,
      "update_date": "2025-08-29",
      "description": "Support asked for a change and the document was approved. No response from the reviewer, so the shipment was approved. The booking was updated — partial case, no further action. The team confirmed the details and the order was rescheduled.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 148,
      "project_id": 36,
      "update_date": "2020-10-12",
      "description": "The courier reported an urgent issue; the delivery was closed. No response from the courier, so the claim was processed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 149,
      "project_id": 34,
      "update_date": "2024-07-17",
      "description": "The payment was escalated — automatic case, no further action. The account owner asked for a change and the invoice was refunded. The account owner reported an unusual issue; the claim was refunded. No response from the courier, so the booking was rescheduled.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 150,
      "project_id": 8,
      "update_date": "2021-05-28",
      "description": "The session was rescheduled — duplicate case, no further action. The team asked for a change and the appointment was rescheduled.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 151,
      "project_id": 121,
      "update_date": "2025-01-21",
      "description": "The team confirmed the details and the payment was delayed. The account owner confirmed the details and the shipment was updated. No response from the reviewer, so the shipment was updated. The account owner reported an unusual issue; the request was rejected.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 152,
      "project_id": 69,
      "update_date": "2024-12-15",
      "description": "The document was updated — incomplete case, no further action. The account owner asked for a change and the ticket was replaced. The account owner asked for a change and the shipment was confirmed.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 153,
      "project_id": 147,
      "update_date": "2020-12-07",
      "description": "No response from the supplier, so the transfer was resolved. No response from the customer, so the invoice was refunded. The customer reported a routine issue; the record was closed.",
      "update_type": "major change",
      "impact_score": 2
    },
    {
      "id": 154,
      "project_id": 94,
      "update_date": "2020-04-24",
      "description": "The reviewer asked for a change and the transfer was refunded. The booking was approved — manual case, no further action.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 155,
      "project_id": 107,
      "update_date": "2021-12-15",
      "description": null,
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 156,
      "project_id": 73,
      "update_date": "2020-01-21",
      "description": "The team reported a partial issue; the invoice was updated. The account owner reported a partial issue; the refund was rescheduled.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 157,
      "project_id": 45,
      "update_date": "2020-07-19",
      "description": "The order was closed — partial case, no further action. The appointment was updated — partial case, no further action. The delivery was delayed — urgent case, no further action.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 158,
      "project_id": 31,
      "update_date": "2023-05-31",
      "description": "The reviewer asked for a change and the item was updated. The customer asked for a change and the booking was updated. The item was confirmed — minor case, no further action. The refund was replaced — routine case, no further action.",
      "update_type": "minor change",
      "impact_score": 3
    },
    {
      "id": 159,
      "project_id": 112,
      "update_date": "2023-04-07",
      "description": "No response from the customer, so the appointment was refunded. The supplier confirmed the details and the report was reviewed. The courier reported a manual issue; the delivery was closed. The delivery was cancelled — late case, no further action.",
      "update_type": "major change",
      "impact_score": 4
    },
    {
      "id": 160,
      "project_id": 52,
      "update_date": "2021-02-12",
      "description": "An operator reported a minor issue; the ticket was reviewed. Support asked for a change and the item was rescheduled.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 161,
      "project_id": 105,
      "update_date": "2020-03-03",
      "description": "No response from the team, so the claim was delayed. The team reported a partial issue; the session was rescheduled. No response from the account owner, so the transfer was confirmed.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 162,
      "project_id": 27,
      "update_date": "2024-02-17",
      "description": "The customer confirmed the details and the shipment was resolved. An operator reported a standard issue; the request was resolved. The account owner asked for a change and the refund was approved.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 163,
      "project_id": 51,
      "update_date": "2020-07-05",
      "description": "An operator asked for a change and the transfer was closed. An operator asked for a change and the appointment was refunded.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 164,
      "project_id": 4,
      "update_date": "2022-04-18",
      "description": "The reviewer asked for a change and the shipment was closed. No response from the reviewer, so the delivery was cancelled. The courier confirmed the details and the appointment was resolved.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 165,
      "project_id": 107,
      "update_date": "2023-01-15",
      "description": "Support asked for a change and the account was refunded. The team asked for a change and the record was confirmed.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 166,
      "project_id": 55,
      "update_date": "2023-06-21",
      "description": "The supplier reported a standard issue; the delivery was processed. The team reported an incomplete issue; the report was delayed. The booking was approved — routine case, no further action.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 167,
      "project_id": 107,
      "update_date": "2020-01-24",
      "description": "The customer reported a routine issue; the item was reopened. The account owner asked for a change and the record was closed. No response from the reviewer, so the appointment was rejected. The account owner asked for a change and the claim was rejected.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 168,
      "project_id": 64,
      "update_date": "2024-12-02",
      "description": "The delivery was replaced — minor case, no further action. Support asked for a change and the payment was delayed.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 169,
      "project_id": 5,
      "update_date": "2024-11-12",
      "description": "The reviewer reported an automatic issue; the report was reviewed. The account owner reported a late issue; the order was approved. The reviewer reported a manual issue; the transfer was closed. The courier reported a partial issue; the invoice was resolved.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 170,
      "project_id": 4,
      "update_date": "2024-09-02",
      "description": "The account owner confirmed the details and the invoice was rejected. The courier reported a minor issue; the booking was rescheduled.",
      "update_type": "minor change",
      "impact_score": 8
    },
    {
      "id": 171,
      "project_id": 140,
      "update_date": "2024-09-24",
      "description": "An operator confirmed the details and the transfer was approved. The account owner reported an urgent issue; the item was closed. Support asked for a change and the session was resolved. The record was closed — urgent case, no further action.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 172,
      "project_id": 110,
      "update_date": "2025-05-19",
      "description": "The document was completed — standard case, no further action. Support asked for a change and the invoice was confirmed. No response from the customer, so the transfer was resolved.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 173,
      "project_id": 21,
      "update_date": "2021-06-09",
      "description": "The shipment was rejected — partial case, no further action. No response from the supplier, so the account was approved. The team asked for a change and the payment was updated.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 174,
      "project_id": 125,
      "update_date": "2024-03-27",
      "description": "The team asked for a change and the payment was escalated. The supplier reported a standard issue; the account was refunded.",
      "update_type": "status update",
      "impact_score": 5
    },
    {
      "id": 175,
      "project_id": 39,
      "update_date": "2022-08-02",
      "description": "The request was rejected — minor case, no further action. An operator confirmed the details and the order was approved. The request was rejected — urgent case, no further action.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 176,
      "project_id": 125,
      "update_date": "2021-09-14",
      "description": "The team confirmed the details and the request was escalated. The supplier reported a partial issue; the invoice was approved. The payment was escalated — partial case, no further action.",
      "update_type": "major change",
      "impact_score": 4
    },
    {
      "id": 177,
      "project_id": 65,
      "update_date": "2024-03-12",
      "description": null,
      "update_type": "status update",
      "impact_score": 4
    },
    {
      "id": 178,
      "project_id": 6,
      "update_date": "2022-01-02",
      "description": "The account was closed — minor case, no further action. The account owner asked for a change and the invoice was escalated. The account owner confirmed the details and the payment was processed.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 179,
      "project_id": 145,
      "update_date": "2021-11-29",
      "description": "The reviewer reported an urgent issue; the delivery was approved. The team confirmed the details and the item was delayed. The customer asked for a change and the shipment was confirmed.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 180,
      "project_id": 4,
      "update_date": "2022-07-23",
      "description": "The courier confirmed the details and the document was escalated. The shipment was processed — unusual case, no further action. An operator confirmed the details and the refund was processed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 181,
      "project_id": 64,
      "update_date": "2022-09-21",
      "description": "The courier reported an incomplete issue; the ticket was cancelled. No response from the account owner, so the session was processed. No response from the supplier, so the booking was completed.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 182,
      "project_id": 113,
      "update_date": "2025-02-15",
      "description": "The courier reported an unusual issue; the record was refunded. The reviewer asked for a change and the transfer was closed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 183,
      "project_id": 122,
      "update_date": "2020-08-23",
      "description": "The courier reported a manual issue; the ticket was updated. The courier confirmed the details and the transfer was updated. The courier reported a partial issue; the booking was processed. No response from the reviewer, so the refund was closed.",
      "update_type": "major change",
      "impact_score": 3
    },
    {
      "id": 184,
      "project_id": 8,
      "update_date": "2024-05-03",
      "description": "The account was replaced — urgent case, no further action. No response from the account owner, so the payment was cancelled. The courier confirmed the details and the transfer was cancelled.",
      "update_type": "status update",
      "impact_score": 4
    },
    {
      "id": 185,
      "project_id": 93,
      "update_date": "2025-12-30",
      "description": "The order was completed — urgent case, no further action. The reviewer asked for a change and the account was rejected.",
      "update_type": "major change",
      "impact_score": 7
    },
    {
      "id": 186,
      "project_id": 66,
      "update_date": "2024-06-10",
      "description": "The supplier asked for a change and the item was approved. The customer reported a repeat issue; the request was cancelled.",
      "update_type": "minor change",
      "impact_score": 3
    },
    {
      "id": 187,
      "project_id": 146,
      "update_date": "2021-03-02",
      "description": "The account owner confirmed the details and the order was cancelled. The team reported a partial issue; the request was escalated. No response from the supplier, so the payment was processed.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 188,
      "project_id": 70,
      "update_date": "2025-09-25",
      "description": "The courier reported a partial issue; the appointment was escalated. No response from the team, so the appointment was approved. The supplier reported a partial issue; the request was replaced. The reviewer reported a manual issue; the report was replaced.",
      "update_type": "major change",
      "impact_score": 3
    },
    {
      "id": 189,
      "project_id": 119,
      "update_date": "2025-06-09",
      "description": "No response from an operator, so the invoice was cancelled. No response from the customer, so the request was reviewed. The courier confirmed the details and the transfer was refunded.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 190,
      "project_id": 34,
      "update_date": "2025-05-28",
      "description": "An operator reported an automatic issue; the item was confirmed. Support asked for a change and the request was confirmed.",
      "update_type": "minor change",
      "impact_score": 4
    },
    {
      "id": 191,
      "project_id": 69,
      "update_date": "2024-10-08",
      "description": "The reviewer confirmed the details and the booking was refunded. The courier asked for a change and the order was completed. An operator reported a manual issue; the appointment was rejected. No response from the reviewer, so the account was updated.",
      "update_type": "minor change",
      "impact_score": 5
    },
    {
      "id": 192,
      "project_id": 134,
      "update_date": "2025-12-06",
      "description": "The payment was rejected — partial case, no further action. The team asked for a change and the record was completed. The reviewer reported a minor issue; the ticket was escalated. Support asked for a change and the booking was replaced.",
      "update_type": "major change",
      "impact_score": 8
    },
    {
      "id": 193,
      "project_id": 53,
      "update_date": "2021-11-13",
      "description": "The courier reported a repeat issue; the order was confirmed. An operator confirmed the details and the delivery was rejected.",
      "update_type": "status update",
      "impact_score": 3
    },
    {
      "id": 194,
      "project_id": 64,
      "update_date": "2024-03-12",
      "description": "The reviewer confirmed the details and the record was delayed. An operator confirmed the details and the payment was closed. The order was confirmed — minor case, no further action. No response from the supplier, so the account was rescheduled.",
      "update_type": "status update",
      "impact_score": 6
    },
    {
      "id": 195,
      "project_id": 8,
      "update_date": "2020-05-04",
      "description": "The account owner asked for a change and the refund was closed. The courier reported an automatic issue; the appointment was confirmed.",
      "update_type": "minor change",
      "impact_score": 6
    },
    {
      "id": 196,
      "project_id": 46,
      "update_date": "2021-03-14",
      "description": "The reviewer asked for a change and the transfer was reopened. The account was cancelled — duplicate case, no further action. The courier reported a standard issue; the transfer was processed.",
      "update_type": "major change",
      "impact_score": 6
    },
    {
      "id": 197,
      "project_id": 69,
      "update_date": "2023-03-31",
      "description": "The customer asked for a change and the session was cancelled. The supplier confirmed the details and the invoice was reopened.",
      "update_type": "major change",
      "impact_score": 5
    },
    {
      "id": 198,
      "project_id": 103,
      "update_date": "2025-11-07",
      "description": "The customer confirmed the details and the refund was reviewed. No response from the account owner, so the session was rescheduled. The team confirmed the details and the request was resolved.",
      "update_type": "minor change",
      "impact_score": 7
    },
    {
      "id": 199,
      "project_id": 32,
      "update_date": "2022-01-15",
      "description": "The customer reported a manual issue; the claim was processed. The courier reported a late issue; the booking was delayed. The courier confirmed the details and the document was reviewed. The supplier asked for a change and the payment was delayed.",
      "update_type": "status update",
      "impact_score": 7
    },
    {
      "id": 200,
      "project_id": 96,
      "update_date": "2021-02-23",
      "description": "The item was closed — manual case, no further action. No response from an operator, so the delivery was rescheduled. The claim was closed — standard case, no further action. The account owner asked for a change and the order was rescheduled.",
      "update_type": "status update",
      "impact_score": 6
    }
  ]
}