// Call centre dataset: calls, agents, queues and abandonment (call-centre-dataset-calls-agents-queues-and-abandonment) v1 — Prisma seed
// Synthetic sample data, CC0-1.0. Generated deterministically; re-running the
// generator with the same spec and seed reproduces this file exactly.
//
// Delegates are named after the tables (prisma.agents), which assumes models
// mapped to those table names. Rename the delegates if your models differ.
import { PrismaClient } from '@prisma/client';

const prisma = new PrismaClient();

async function main() {
    await prisma.agents.createMany({
        data: [
            { id: 1, first_name: "Cynthia", last_name: "McLaughlin", team: "Team North", tenure_months: 62, speed_factor: "1.01" },
            { id: 2, first_name: "Edyth", last_name: "Lockman", team: "Team North", tenure_months: 31, speed_factor: "1.09" },
            { id: 3, first_name: "Lupe", last_name: "Kertzmann-Brekke", team: "Team North", tenure_months: 12, speed_factor: "1.19" },
            { id: 4, first_name: "Lloyd", last_name: "Bergnaum", team: "Team South", tenure_months: 2, speed_factor: "0.96" },
            { id: 5, first_name: "Earnest", last_name: "Bednar", team: "Team North", tenure_months: 63, speed_factor: "0.96" },
            { id: 6, first_name: "Selmer", last_name: "Marquardt", team: "Team East", tenure_months: 30, speed_factor: "1.10" },
            { id: 7, first_name: "Travon", last_name: "Mann", team: "Team East", tenure_months: 2, speed_factor: "0.97" },
            { id: 8, first_name: "Benjamin", last_name: "Kassulke", team: "Team South", tenure_months: 83, speed_factor: "1.11" },
            { id: 9, first_name: "Abraham", last_name: "Ortiz", team: "Team South", tenure_months: 88, speed_factor: "1.04" },
            { id: 10, first_name: "Darryl", last_name: "Becker", team: "Team South", tenure_months: 15, speed_factor: "1.06" },
            { id: 11, first_name: "Zakary", last_name: "Sawayn", team: "Team South", tenure_months: 40, speed_factor: "0.99" },
            { id: 12, first_name: "Valerie", last_name: "Auer", team: "Team North", tenure_months: 58, speed_factor: "0.97" },
            { id: 13, first_name: "Jermey", last_name: "Shanahan", team: "Team South", tenure_months: 3, speed_factor: "1.05" },
            { id: 14, first_name: "Polly", last_name: "Purdy", team: "Team South", tenure_months: 2, speed_factor: "1.05" },
            { id: 15, first_name: "Elfrieda", last_name: "Douglas-Romaguera", team: "Team South", tenure_months: 21, speed_factor: "0.95" },
            { id: 16, first_name: "Dusty", last_name: "Wunsch", team: "Team South", tenure_months: 19, speed_factor: "0.97" },
            { id: 17, first_name: "Lesly", last_name: "Huels", team: "Team North", tenure_months: 16, speed_factor: "0.94" },
            { id: 18, first_name: "Aaron", last_name: "Tillman", team: "Team South", tenure_months: 65, speed_factor: "1.05" },
            { id: 19, first_name: "Manuel", last_name: "Weissnat", team: "Team East", tenure_months: 7, speed_factor: "1.09" },
            { id: 20, first_name: "Arvid", last_name: "Ondricka", team: "Team South", tenure_months: 81, speed_factor: "0.89" },
            { id: 21, first_name: "Jake", last_name: "Kihn-Blick", team: "Team North", tenure_months: 6, speed_factor: "1.02" },
            { id: 22, first_name: "Dan", last_name: "Heaney", team: "Team East", tenure_months: 45, speed_factor: "1.03" },
            { id: 23, first_name: "Lawrence", last_name: "Trantow", team: "Team North", tenure_months: 56, speed_factor: "1.04" },
            { id: 24, first_name: "Graciela", last_name: "Luettgen", team: "Team South", tenure_months: 2, speed_factor: "1.02" },
            { id: 25, first_name: "Merritt", last_name: "McGlynn", team: "Team South", tenure_months: 2, speed_factor: "1.06" },
            { id: 26, first_name: "Brain", last_name: "Dooley", team: "Team East", tenure_months: 73, speed_factor: "1.10" },
            { id: 27, first_name: "Michale", last_name: "Grimes", team: "Team East", tenure_months: 82, speed_factor: "1.00" },
            { id: 28, first_name: "Richard", last_name: "Gislason", team: "Team East", tenure_months: 3, speed_factor: "0.93" },
            { id: 29, first_name: "Alexie", last_name: "Lehner", team: "Team North", tenure_months: 70, speed_factor: "0.92" },
            { id: 30, first_name: "Ceasar", last_name: "Corwin", team: "Team North", tenure_months: 83, speed_factor: "0.97" },
        ],
    });
    await prisma.callers.createMany({
        data: [
            { id: 1, caller_ref: "CL-696409", account_type: "consumer", region: "West" },
            { id: 2, caller_ref: "CL-330627", account_type: "consumer", region: "North" },
            { id: 3, caller_ref: "CL-501041", account_type: "consumer", region: "South" },
            { id: 4, caller_ref: "CL-726161", account_type: "consumer", region: "East" },
            { id: 5, caller_ref: "CL-669474", account_type: "small_business", region: "South" },
            { id: 6, caller_ref: "CL-907931", account_type: "consumer", region: "North" },
            { id: 7, caller_ref: "CL-669268", account_type: "small_business", region: "East" },
            { id: 8, caller_ref: "CL-711583", account_type: "consumer", region: "East" },
            { id: 9, caller_ref: "CL-994954", account_type: "consumer", region: "East" },
            { id: 10, caller_ref: "CL-613207", account_type: "small_business", region: "North" },
            { id: 11, caller_ref: "CL-077793", account_type: "consumer", region: "East" },
            { id: 12, caller_ref: "CL-743079", account_type: "consumer", region: "East" },
            { id: 13, caller_ref: "CL-383450", account_type: "consumer", region: "North" },
            { id: 14, caller_ref: "CL-985730", account_type: "consumer", region: "East" },
            { id: 15, caller_ref: "CL-898287", account_type: "small_business", region: "North" },
            { id: 16, caller_ref: "CL-004696", account_type: "consumer", region: "North" },
            { id: 17, caller_ref: "CL-788847", account_type: "small_business", region: "East" },
            { id: 18, caller_ref: "CL-336272", account_type: "consumer", region: "South" },
            { id: 19, caller_ref: "CL-830412", account_type: "consumer", region: "West" },
            { id: 20, caller_ref: "CL-589392", account_type: "consumer", region: "West" },
            { id: 21, caller_ref: "CL-080107", account_type: "consumer", region: "West" },
            { id: 22, caller_ref: "CL-349477", account_type: "consumer", region: "West" },
            { id: 23, caller_ref: "CL-320092", account_type: "consumer", region: "East" },
            { id: 24, caller_ref: "CL-198597", account_type: "consumer", region: "North" },
            { id: 25, caller_ref: "CL-784169", account_type: "consumer", region: "North" },
            { id: 26, caller_ref: "CL-026838", account_type: "consumer", region: "West" },
            { id: 27, caller_ref: "CL-625844", account_type: "consumer", region: "North" },
            { id: 28, caller_ref: "CL-675907", account_type: "enterprise", region: "West" },
            { id: 29, caller_ref: "CL-153345", account_type: "consumer", region: "East" },
            { id: 30, caller_ref: "CL-166681", account_type: "consumer", region: "West" },
            { id: 31, caller_ref: "CL-089861", account_type: "small_business", region: "West" },
            { id: 32, caller_ref: "CL-623987", account_type: "consumer", region: "South" },
            { id: 33, caller_ref: "CL-486293", account_type: "consumer", region: "West" },
            { id: 34, caller_ref: "CL-823869", account_type: "consumer", region: "North" },
            { id: 35, caller_ref: "CL-938756", account_type: "consumer", region: "North" },
            { id: 36, caller_ref: "CL-515567", account_type: "small_business", region: "South" },
            { id: 37, caller_ref: "CL-968724", account_type: "consumer", region: "East" },
            { id: 38, caller_ref: "CL-178793", account_type: "small_business", region: "East" },
            { id: 39, caller_ref: "CL-699740", account_type: "consumer", region: "North" },
            { id: 40, caller_ref: "CL-220482", account_type: "consumer", region: "West" },
            { id: 41, caller_ref: "CL-853059", account_type: "small_business", region: "West" },
            { id: 42, caller_ref: "CL-431319", account_type: "consumer", region: "South" },
            { id: 43, caller_ref: "CL-283772", account_type: "small_business", region: "West" },
            { id: 44, caller_ref: "CL-387135", account_type: "small_business", region: "West" },
            { id: 45, caller_ref: "CL-850392", account_type: "consumer", region: "West" },
            { id: 46, caller_ref: "CL-149317", account_type: "consumer", region: "South" },
            { id: 47, caller_ref: "CL-055365", account_type: "consumer", region: "South" },
            { id: 48, caller_ref: "CL-065054", account_type: "consumer", region: "South" },
            { id: 49, caller_ref: "CL-220519", account_type: "consumer", region: "South" },
            { id: 50, caller_ref: "CL-021676", account_type: "small_business", region: "East" },
            { id: 51, caller_ref: "CL-136072", account_type: "small_business", region: "North" },
            { id: 52, caller_ref: "CL-454328", account_type: "small_business", region: "East" },
            { id: 53, caller_ref: "CL-940066", account_type: "small_business", region: "East" },
            { id: 54, caller_ref: "CL-786949", account_type: "consumer", region: "South" },
            { id: 55, caller_ref: "CL-163125", account_type: "small_business", region: "North" },
            { id: 56, caller_ref: "CL-043517", account_type: "consumer", region: "North" },
            { id: 57, caller_ref: "CL-511057", account_type: "enterprise", region: "East" },
            { id: 58, caller_ref: "CL-823617", account_type: "small_business", region: "West" },
            { id: 59, caller_ref: "CL-763270", account_type: "consumer", region: "West" },
            { id: 60, caller_ref: "CL-774762", account_type: "consumer", region: "West" },
            { id: 61, caller_ref: "CL-134774", account_type: "consumer", region: "South" },
            { id: 62, caller_ref: "CL-862852", account_type: "consumer", region: "East" },
            { id: 63, caller_ref: "CL-746386", account_type: "consumer", region: "South" },
            { id: 64, caller_ref: "CL-492179", account_type: "consumer", region: "West" },
            { id: 65, caller_ref: "CL-869624", account_type: "consumer", region: "South" },
            { id: 66, caller_ref: "CL-635948", account_type: "enterprise", region: "East" },
            { id: 67, caller_ref: "CL-632587", account_type: "small_business", region: "North" },
            { id: 68, caller_ref: "CL-320039", account_type: "consumer", region: "East" },
            { id: 69, caller_ref: "CL-151572", account_type: "consumer", region: "West" },
            { id: 70, caller_ref: "CL-641361", account_type: "small_business", region: "North" },
            { id: 71, caller_ref: "CL-188337", account_type: "enterprise", region: "North" },
            { id: 72, caller_ref: "CL-580864", account_type: "consumer", region: "South" },
            { id: 73, caller_ref: "CL-054765", account_type: "consumer", region: "North" },
            { id: 74, caller_ref: "CL-907468", account_type: "small_business", region: "North" },
            { id: 75, caller_ref: "CL-982184", account_type: "small_business", region: "South" },
            { id: 76, caller_ref: "CL-870786", account_type: "consumer", region: "West" },
            { id: 77, caller_ref: "CL-374090", account_type: "small_business", region: "North" },
            { id: 78, caller_ref: "CL-746742", account_type: "consumer", region: "South" },
            { id: 79, caller_ref: "CL-041528", account_type: "consumer", region: "South" },
            { id: 80, caller_ref: "CL-788025", account_type: "consumer", region: "South" },
            { id: 81, caller_ref: "CL-067914", account_type: "consumer", region: "North" },
            { id: 82, caller_ref: "CL-292376", account_type: "consumer", region: "South" },
            { id: 83, caller_ref: "CL-990370", account_type: "small_business", region: "South" },
            { id: 84, caller_ref: "CL-556598", account_type: "consumer", region: "South" },
            { id: 85, caller_ref: "CL-481027", account_type: "consumer", region: "South" },
            { id: 86, caller_ref: "CL-244596", account_type: "small_business", region: "North" },
            { id: 87, caller_ref: "CL-209015", account_type: "small_business", region: "South" },
            { id: 88, caller_ref: "CL-799007", account_type: "consumer", region: "East" },
            { id: 89, caller_ref: "CL-513914", account_type: "consumer", region: "South" },
            { id: 90, caller_ref: "CL-251307", account_type: "consumer", region: "North" },
            { id: 91, caller_ref: "CL-536634", account_type: "small_business", region: "West" },
            { id: 92, caller_ref: "CL-505362", account_type: "small_business", region: "South" },
            { id: 93, caller_ref: "CL-037220", account_type: "enterprise", region: "East" },
            { id: 94, caller_ref: "CL-037299", account_type: "consumer", region: "East" },
            { id: 95, caller_ref: "CL-703870", account_type: "small_business", region: "West" },
            { id: 96, caller_ref: "CL-379937", account_type: "consumer", region: "West" },
            { id: 97, caller_ref: "CL-912677", account_type: "consumer", region: "East" },
            { id: 98, caller_ref: "CL-561534", account_type: "enterprise", region: "East" },
            { id: 99, caller_ref: "CL-966539", account_type: "small_business", region: "South" },
            { id: 100, caller_ref: "CL-407002", account_type: "consumer", region: "West" },
            { id: 101, caller_ref: "CL-943289", account_type: "consumer", region: "West" },
            { id: 102, caller_ref: "CL-344846", account_type: "consumer", region: "West" },
            { id: 103, caller_ref: "CL-756072", account_type: "consumer", region: "West" },
            { id: 104, caller_ref: "CL-960645", account_type: "consumer", region: "North" },
            { id: 105, caller_ref: "CL-093665", account_type: "consumer", region: "East" },
            { id: 106, caller_ref: "CL-224674", account_type: "consumer", region: "East" },
            { id: 107, caller_ref: "CL-912356", account_type: "small_business", region: "South" },
            { id: 108, caller_ref: "CL-120557", account_type: "consumer", region: "North" },
            { id: 109, caller_ref: "CL-806874", account_type: "consumer", region: "West" },
            { id: 110, caller_ref: "CL-450977", account_type: "consumer", region: "South" },
            { id: 111, caller_ref: "CL-969470", account_type: "consumer", region: "North" },
            { id: 112, caller_ref: "CL-537702", account_type: "enterprise", region: "North" },
            { id: 113, caller_ref: "CL-827954", account_type: "consumer", region: "West" },
            { id: 114, caller_ref: "CL-264353", account_type: "consumer", region: "West" },
            { id: 115, caller_ref: "CL-872851", account_type: "consumer", region: "South" },
            { id: 116, caller_ref: "CL-221537", account_type: "consumer", region: "North" },
            { id: 117, caller_ref: "CL-506777", account_type: "consumer", region: "South" },
            { id: 118, caller_ref: "CL-092745", account_type: "consumer", region: "East" },
            { id: 119, caller_ref: "CL-017153", account_type: "small_business", region: "West" },
            { id: 120, caller_ref: "CL-098563", account_type: "consumer", region: "South" },
            { id: 121, caller_ref: "CL-575992", account_type: "consumer", region: "South" },
            { id: 122, caller_ref: "CL-578568", account_type: "enterprise", region: "South" },
            { id: 123, caller_ref: "CL-496020", account_type: "consumer", region: "South" },
            { id: 124, caller_ref: "CL-221925", account_type: "consumer", region: "West" },
            { id: 125, caller_ref: "CL-803006", account_type: "small_business", region: "South" },
            { id: 126, caller_ref: "CL-349204", account_type: "enterprise", region: "East" },
            { id: 127, caller_ref: "CL-120732", account_type: "consumer", region: "North" },
            { id: 128, caller_ref: "CL-908718", account_type: "small_business", region: "North" },
            { id: 129, caller_ref: "CL-182564", account_type: "consumer", region: "East" },
            { id: 130, caller_ref: "CL-761891", account_type: "consumer", region: "West" },
            { id: 131, caller_ref: "CL-693056", account_type: "small_business", region: "West" },
            { id: 132, caller_ref: "CL-317534", account_type: "consumer", region: "North" },
            { id: 133, caller_ref: "CL-835657", account_type: "consumer", region: "North" },
            { id: 134, caller_ref: "CL-936127", account_type: "consumer", region: "North" },
            { id: 135, caller_ref: "CL-667277", account_type: "small_business", region: "South" },
            { id: 136, caller_ref: "CL-411108", account_type: "consumer", region: "East" },
            { id: 137, caller_ref: "CL-510810", account_type: "consumer", region: "East" },
            { id: 138, caller_ref: "CL-453803", account_type: "consumer", region: "East" },
            { id: 139, caller_ref: "CL-904932", account_type: "consumer", region: "West" },
            { id: 140, caller_ref: "CL-437847", account_type: "consumer", region: "North" },
            { id: 141, caller_ref: "CL-959730", account_type: "small_business", region: "South" },
            { id: 142, caller_ref: "CL-044909", account_type: "consumer", region: "South" },
            { id: 143, caller_ref: "CL-127359", account_type: "consumer", region: "East" },
            { id: 144, caller_ref: "CL-506971", account_type: "consumer", region: "North" },
            { id: 145, caller_ref: "CL-529697", account_type: "consumer", region: "North" },
            { id: 146, caller_ref: "CL-541296", account_type: "small_business", region: "West" },
            { id: 147, caller_ref: "CL-566642", account_type: "consumer", region: "South" },
            { id: 148, caller_ref: "CL-357510", account_type: "consumer", region: "West" },
            { id: 149, caller_ref: "CL-681205", account_type: "small_business", region: "East" },
            { id: 150, caller_ref: "CL-614092", account_type: "consumer", region: "West" },
            { id: 151, caller_ref: "CL-563122", account_type: "small_business", region: "South" },
            { id: 152, caller_ref: "CL-255104", account_type: "consumer", region: "South" },
            { id: 153, caller_ref: "CL-064439", account_type: "consumer", region: "South" },
            { id: 154, caller_ref: "CL-264281", account_type: "small_business", region: "South" },
            { id: 155, caller_ref: "CL-687723", account_type: "small_business", region: "North" },
            { id: 156, caller_ref: "CL-278493", account_type: "consumer", region: "South" },
            { id: 157, caller_ref: "CL-014212", account_type: "small_business", region: "West" },
            { id: 158, caller_ref: "CL-670099", account_type: "consumer", region: "South" },
            { id: 159, caller_ref: "CL-288241", account_type: "enterprise", region: "East" },
            { id: 160, caller_ref: "CL-548285", account_type: "consumer", region: "North" },
            { id: 161, caller_ref: "CL-039969", account_type: "consumer", region: "North" },
            { id: 162, caller_ref: "CL-444010", account_type: "small_business", region: "North" },
            { id: 163, caller_ref: "CL-807504", account_type: "small_business", region: "South" },
            { id: 164, caller_ref: "CL-283010", account_type: "consumer", region: "North" },
            { id: 165, caller_ref: "CL-277256", account_type: "consumer", region: "East" },
            { id: 166, caller_ref: "CL-280634", account_type: "consumer", region: "West" },
            { id: 167, caller_ref: "CL-720449", account_type: "small_business", region: "North" },
            { id: 168, caller_ref: "CL-499615", account_type: "consumer", region: "East" },
            { id: 169, caller_ref: "CL-706004", account_type: "consumer", region: "North" },
            { id: 170, caller_ref: "CL-896960", account_type: "consumer", region: "East" },
            { id: 171, caller_ref: "CL-275384", account_type: "consumer", region: "North" },
            { id: 172, caller_ref: "CL-110086", account_type: "consumer", region: "South" },
            { id: 173, caller_ref: "CL-922788", account_type: "small_business", region: "South" },
            { id: 174, caller_ref: "CL-556435", account_type: "consumer", region: "South" },
            { id: 175, caller_ref: "CL-353404", account_type: "consumer", region: "West" },
            { id: 176, caller_ref: "CL-509391", account_type: "small_business", region: "North" },
            { id: 177, caller_ref: "CL-696515", account_type: "consumer", region: "South" },
            { id: 178, caller_ref: "CL-343932", account_type: "consumer", region: "North" },
            { id: 179, caller_ref: "CL-069433", account_type: "small_business", region: "North" },
            { id: 180, caller_ref: "CL-476619", account_type: "consumer", region: "South" },
            { id: 181, caller_ref: "CL-812096", account_type: "consumer", region: "East" },
            { id: 182, caller_ref: "CL-929920", account_type: "consumer", region: "West" },
            { id: 183, caller_ref: "CL-519005", account_type: "consumer", region: "North" },
            { id: 184, caller_ref: "CL-193841", account_type: "consumer", region: "South" },
            { id: 185, caller_ref: "CL-696277", account_type: "consumer", region: "East" },
            { id: 186, caller_ref: "CL-758167", account_type: "consumer", region: "South" },
            { id: 187, caller_ref: "CL-271851", account_type: "enterprise", region: "South" },
            { id: 188, caller_ref: "CL-475789", account_type: "consumer", region: "East" },
            { id: 189, caller_ref: "CL-163610", account_type: "small_business", region: "North" },
            { id: 190, caller_ref: "CL-285000", account_type: "consumer", region: "East" },
            { id: 191, caller_ref: "CL-103762", account_type: "consumer", region: "West" },
            { id: 192, caller_ref: "CL-983506", account_type: "consumer", region: "South" },
            { id: 193, caller_ref: "CL-017211", account_type: "small_business", region: "West" },
            { id: 194, caller_ref: "CL-236575", account_type: "consumer", region: "West" },
            { id: 195, caller_ref: "CL-673629", account_type: "small_business", region: "South" },
            { id: 196, caller_ref: "CL-064293", account_type: "small_business", region: "South" },
            { id: 197, caller_ref: "CL-655555", account_type: "consumer", region: "South" },
            { id: 198, caller_ref: "CL-366146", account_type: "consumer", region: "East" },
            { id: 199, caller_ref: "CL-285101", account_type: "consumer", region: "East" },
            { id: 200, caller_ref: "CL-861526", account_type: "consumer", region: "West" },
            { id: 201, caller_ref: "CL-632280", account_type: "consumer", region: "South" },
            { id: 202, caller_ref: "CL-017371", account_type: "consumer", region: "North" },
            { id: 203, caller_ref: "CL-121900", account_type: "consumer", region: "South" },
            { id: 204, caller_ref: "CL-735937", account_type: "consumer", region: "South" },
            { id: 205, caller_ref: "CL-468715", account_type: "consumer", region: "West" },
            { id: 206, caller_ref: "CL-847685", account_type: "small_business", region: "East" },
            { id: 207, caller_ref: "CL-518304", account_type: "consumer", region: "East" },
            { id: 208, caller_ref: "CL-637215", account_type: "consumer", region: "South" },
            { id: 209, caller_ref: "CL-741786", account_type: "enterprise", region: "South" },
            { id: 210, caller_ref: "CL-116882", account_type: "consumer", region: "South" },
            { id: 211, caller_ref: "CL-373586", account_type: "small_business", region: "East" },
            { id: 212, caller_ref: "CL-875757", account_type: "consumer", region: "North" },
            { id: 213, caller_ref: "CL-458170", account_type: "consumer", region: "West" },
            { id: 214, caller_ref: "CL-328625", account_type: "enterprise", region: "South" },
            { id: 215, caller_ref: "CL-156799", account_type: "consumer", region: "North" },
            { id: 216, caller_ref: "CL-856152", account_type: "consumer", region: "West" },
            { id: 217, caller_ref: "CL-976745", account_type: "consumer", region: "North" },
            { id: 218, caller_ref: "CL-134040", account_type: "consumer", region: "West" },
            { id: 219, caller_ref: "CL-394392", account_type: "consumer", region: "East" },
            { id: 220, caller_ref: "CL-482959", account_type: "consumer", region: "South" },
            { id: 221, caller_ref: "CL-386638", account_type: "consumer", region: "West" },
            { id: 222, caller_ref: "CL-427734", account_type: "consumer", region: "East" },
            { id: 223, caller_ref: "CL-124046", account_type: "consumer", region: "West" },
            { id: 224, caller_ref: "CL-185651", account_type: "small_business", region: "South" },
            { id: 225, caller_ref: "CL-125713", account_type: "consumer", region: "South" },
            { id: 226, caller_ref: "CL-673026", account_type: "consumer", region: "East" },
            { id: 227, caller_ref: "CL-165711", account_type: "consumer", region: "West" },
            { id: 228, caller_ref: "CL-661035", account_type: "consumer", region: "West" },
            { id: 229, caller_ref: "CL-534551", account_type: "small_business", region: "West" },
            { id: 230, caller_ref: "CL-933499", account_type: "consumer", region: "North" },
            { id: 231, caller_ref: "CL-946979", account_type: "consumer", region: "West" },
            { id: 232, caller_ref: "CL-739969", account_type: "consumer", region: "West" },
            { id: 233, caller_ref: "CL-342138", account_type: "small_business", region: "West" },
            { id: 234, caller_ref: "CL-219546", account_type: "small_business", region: "South" },
            { id: 235, caller_ref: "CL-995422", account_type: "consumer", region: "North" },
            { id: 236, caller_ref: "CL-794073", account_type: "small_business", region: "South" },
            { id: 237, caller_ref: "CL-538898", account_type: "consumer", region: "South" },
            { id: 238, caller_ref: "CL-435069", account_type: "consumer", region: "North" },
            { id: 239, caller_ref: "CL-093713", account_type: "small_business", region: "North" },
            { id: 240, caller_ref: "CL-105228", account_type: "consumer", region: "South" },
            { id: 241, caller_ref: "CL-560904", account_type: "consumer", region: "East" },
            { id: 242, caller_ref: "CL-811590", account_type: "consumer", region: "South" },
            { id: 243, caller_ref: "CL-664203", account_type: "consumer", region: "North" },
            { id: 244, caller_ref: "CL-028545", account_type: "consumer", region: "South" },
            { id: 245, caller_ref: "CL-647728", account_type: "consumer", region: "West" },
            { id: 246, caller_ref: "CL-677329", account_type: "consumer", region: "West" },
            { id: 247, caller_ref: "CL-662623", account_type: "consumer", region: "West" },
            { id: 248, caller_ref: "CL-715780", account_type: "consumer", region: "North" },
            { id: 249, caller_ref: "CL-989953", account_type: "small_business", region: "South" },
            { id: 250, caller_ref: "CL-763058", account_type: "consumer", region: "South" },
        ],
    });
    await prisma.queues.createMany({
        data: [
            { id: 1, queue_set: 1, queue_name: "Billing", sla_seconds: 30, wait_factor: "0.6", handle_factor: "0.7" },
            { id: 2, queue_set: 1, queue_name: "Account changes", sla_seconds: 30, wait_factor: "0.9", handle_factor: "0.9" },
            { id: 3, queue_set: 1, queue_name: "Sales", sla_seconds: 30, wait_factor: "1.2", handle_factor: "1.1" },
            { id: 4, queue_set: 1, queue_name: "Technical support", sla_seconds: 30, wait_factor: "1.5", handle_factor: "1.3" },
            { id: 5, queue_set: 1, queue_name: "Complaints", sla_seconds: 30, wait_factor: "1.8", handle_factor: "1.5" },
        ],
    });
    await prisma.calls.createMany({
        data: [
            { id: 1, queue_id: 3, caller_id: 104, started_at: new Date("2025-02-27T11:33:11Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "19", abandon_after_seconds: null, agent_id: 27, base_handle_seconds: 143, queue_handle_seconds: "157", handle_seconds: "157", resolved_first_contact: true },
            { id: 2, queue_id: 1, caller_id: 1, started_at: new Date("2025-02-05T19:44:06Z"), status: "answered", base_wait_seconds: 13, wait_seconds: "8", abandon_after_seconds: null, agent_id: 10, base_handle_seconds: 151, queue_handle_seconds: "106", handle_seconds: "112", resolved_first_contact: true },
            { id: 3, queue_id: 3, caller_id: 88, started_at: new Date("2025-02-05T19:44:53Z"), status: "answered", base_wait_seconds: 26, wait_seconds: "31", abandon_after_seconds: null, agent_id: 19, base_handle_seconds: 121, queue_handle_seconds: "133", handle_seconds: "145", resolved_first_contact: true },
            { id: 4, queue_id: 2, caller_id: 141, started_at: new Date("2025-02-03T09:01:44Z"), status: "answered", base_wait_seconds: 24, wait_seconds: "22", abandon_after_seconds: null, agent_id: 12, base_handle_seconds: 143, queue_handle_seconds: "129", handle_seconds: "125", resolved_first_contact: true },
            { id: 5, queue_id: 4, caller_id: 73, started_at: new Date("2025-02-11T12:04:52Z"), status: "answered", base_wait_seconds: 10, wait_seconds: "15", abandon_after_seconds: null, agent_id: 27, base_handle_seconds: 166, queue_handle_seconds: "216", handle_seconds: "216", resolved_first_contact: true },
            { id: 6, queue_id: 4, caller_id: 192, started_at: new Date("2025-02-19T15:50:38Z"), status: "answered", base_wait_seconds: 8, wait_seconds: "12", abandon_after_seconds: null, agent_id: 4, base_handle_seconds: 294, queue_handle_seconds: "382", handle_seconds: "367", resolved_first_contact: false },
            { id: 7, queue_id: 4, caller_id: 185, started_at: new Date("2025-02-05T10:56:35Z"), status: "answered", base_wait_seconds: 18, wait_seconds: "27", abandon_after_seconds: null, agent_id: 18, base_handle_seconds: 186, queue_handle_seconds: "242", handle_seconds: "254", resolved_first_contact: true },
            { id: 8, queue_id: 4, caller_id: 45, started_at: new Date("2025-02-23T16:02:13Z"), status: "answered", base_wait_seconds: 30, wait_seconds: "45", abandon_after_seconds: null, agent_id: 7, base_handle_seconds: 414, queue_handle_seconds: "538", handle_seconds: "522", resolved_first_contact: false },
            { id: 9, queue_id: 1, caller_id: 29, started_at: new Date("2025-02-24T12:45:23Z"), status: "answered", base_wait_seconds: 18, wait_seconds: "11", abandon_after_seconds: null, agent_id: 20, base_handle_seconds: 204, queue_handle_seconds: "143", handle_seconds: "127", resolved_first_contact: true },
            { id: 10, queue_id: 2, caller_id: 190, started_at: new Date("2025-02-18T05:56:21Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "14", abandon_after_seconds: null, agent_id: 14, base_handle_seconds: 156, queue_handle_seconds: "140", handle_seconds: "147", resolved_first_contact: true },
            { id: 11, queue_id: 4, caller_id: 185, started_at: new Date("2025-02-20T14:49:00Z"), status: "answered", base_wait_seconds: 17, wait_seconds: "26", abandon_after_seconds: null, agent_id: 21, base_handle_seconds: 106, queue_handle_seconds: "138", handle_seconds: "141", resolved_first_contact: true },
            { id: 12, queue_id: 1, caller_id: 53, started_at: new Date("2025-02-19T16:46:19Z"), status: "answered", base_wait_seconds: 17, wait_seconds: "10", abandon_after_seconds: null, agent_id: 3, base_handle_seconds: 201, queue_handle_seconds: "141", handle_seconds: "168", resolved_first_contact: true },
            { id: 13, queue_id: 2, caller_id: 139, started_at: new Date("2025-02-20T13:33:21Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 5, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 14, queue_id: 1, caller_id: 192, started_at: new Date("2025-02-07T15:49:43Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 4, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 15, queue_id: 4, caller_id: 15, started_at: new Date("2025-02-04T19:22:54Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 51, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 16, queue_id: 5, caller_id: 189, started_at: new Date("2025-02-04T09:35:42Z"), status: "answered", base_wait_seconds: 14, wait_seconds: "25", abandon_after_seconds: null, agent_id: 21, base_handle_seconds: 102, queue_handle_seconds: "153", handle_seconds: "156", resolved_first_contact: true },
            { id: 17, queue_id: 4, caller_id: 6, started_at: new Date("2025-02-17T07:01:44Z"), status: "answered", base_wait_seconds: 15, wait_seconds: "23", abandon_after_seconds: null, agent_id: 12, base_handle_seconds: 141, queue_handle_seconds: "183", handle_seconds: "178", resolved_first_contact: false },
            { id: 18, queue_id: 4, caller_id: 59, started_at: new Date("2025-02-25T15:05:09Z"), status: "answered", base_wait_seconds: 10, wait_seconds: "15", abandon_after_seconds: null, agent_id: 9, base_handle_seconds: 207, queue_handle_seconds: "269", handle_seconds: "280", resolved_first_contact: true },
            { id: 19, queue_id: 2, caller_id: 4, started_at: new Date("2025-02-04T08:16:24Z"), status: "answered", base_wait_seconds: 31, wait_seconds: "28", abandon_after_seconds: null, agent_id: 8, base_handle_seconds: 168, queue_handle_seconds: "151", handle_seconds: "168", resolved_first_contact: true },
            { id: 20, queue_id: 3, caller_id: 107, started_at: new Date("2025-02-04T13:21:26Z"), status: "answered", base_wait_seconds: 18, wait_seconds: "22", abandon_after_seconds: null, agent_id: 29, base_handle_seconds: 134, queue_handle_seconds: "147", handle_seconds: "135", resolved_first_contact: true },
            { id: 21, queue_id: 5, caller_id: 36, started_at: new Date("2025-02-04T13:00:07Z"), status: "answered", base_wait_seconds: 22, wait_seconds: "40", abandon_after_seconds: null, agent_id: 27, base_handle_seconds: 133, queue_handle_seconds: "200", handle_seconds: "200", resolved_first_contact: true },
            { id: 22, queue_id: 4, caller_id: 3, started_at: new Date("2025-02-28T21:56:21Z"), status: "answered", base_wait_seconds: 35, wait_seconds: "53", abandon_after_seconds: null, agent_id: 2, base_handle_seconds: 175, queue_handle_seconds: "228", handle_seconds: "249", resolved_first_contact: true },
            { id: 23, queue_id: 3, caller_id: 29, started_at: new Date("2025-02-21T15:48:03Z"), status: "answered", base_wait_seconds: 6, wait_seconds: "7", abandon_after_seconds: null, agent_id: 1, base_handle_seconds: 177, queue_handle_seconds: "195", handle_seconds: "197", resolved_first_contact: true },
            { id: 24, queue_id: 3, caller_id: 29, started_at: new Date("2025-02-19T17:17:01Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "19", abandon_after_seconds: null, agent_id: 5, base_handle_seconds: 224, queue_handle_seconds: "246", handle_seconds: "236", resolved_first_contact: false },
            { id: 25, queue_id: 4, caller_id: 210, started_at: new Date("2025-02-03T00:05:41Z"), status: "answered", base_wait_seconds: 10, wait_seconds: "15", abandon_after_seconds: null, agent_id: 8, base_handle_seconds: 273, queue_handle_seconds: "355", handle_seconds: "394", resolved_first_contact: true },
            { id: 26, queue_id: 4, caller_id: 175, started_at: new Date("2025-02-13T08:01:33Z"), status: "answered", base_wait_seconds: 33, wait_seconds: "50", abandon_after_seconds: null, agent_id: 17, base_handle_seconds: 359, queue_handle_seconds: "467", handle_seconds: "439", resolved_first_contact: true },
            { id: 27, queue_id: 1, caller_id: 169, started_at: new Date("2025-02-20T14:22:08Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 48, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 28, queue_id: 1, caller_id: 65, started_at: new Date("2025-02-26T16:13:56Z"), status: "answered", base_wait_seconds: 30, wait_seconds: "18", abandon_after_seconds: null, agent_id: 26, base_handle_seconds: 189, queue_handle_seconds: "132", handle_seconds: "145", resolved_first_contact: true },
            { id: 29, queue_id: 2, caller_id: 1, started_at: new Date("2025-02-20T13:37:14Z"), status: "answered", base_wait_seconds: 28, wait_seconds: "25", abandon_after_seconds: null, agent_id: 28, base_handle_seconds: 158, queue_handle_seconds: "142", handle_seconds: "132", resolved_first_contact: true },
            { id: 30, queue_id: 5, caller_id: 5, started_at: new Date("2025-02-28T09:29:18Z"), status: "answered", base_wait_seconds: 33, wait_seconds: "59", abandon_after_seconds: null, agent_id: 5, base_handle_seconds: 146, queue_handle_seconds: "219", handle_seconds: "210", resolved_first_contact: false },
            { id: 31, queue_id: 2, caller_id: 47, started_at: new Date("2025-02-07T14:34:05Z"), status: "answered", base_wait_seconds: 24, wait_seconds: "22", abandon_after_seconds: null, agent_id: 22, base_handle_seconds: 201, queue_handle_seconds: "181", handle_seconds: "186", resolved_first_contact: false },
            { id: 32, queue_id: 5, caller_id: 141, started_at: new Date("2025-02-07T10:13:54Z"), status: "answered", base_wait_seconds: 10, wait_seconds: "18", abandon_after_seconds: null, agent_id: 14, base_handle_seconds: 250, queue_handle_seconds: "375", handle_seconds: "394", resolved_first_contact: true },
            { id: 33, queue_id: 2, caller_id: 194, started_at: new Date("2025-02-20T13:03:27Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 97, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 34, queue_id: 4, caller_id: 31, started_at: new Date("2025-02-25T11:46:27Z"), status: "answered", base_wait_seconds: 9, wait_seconds: "14", abandon_after_seconds: null, agent_id: 16, base_handle_seconds: 118, queue_handle_seconds: "153", handle_seconds: "148", resolved_first_contact: true },
            { id: 35, queue_id: 4, caller_id: 11, started_at: new Date("2025-02-15T11:47:38Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 102, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 36, queue_id: 1, caller_id: 1, started_at: new Date("2025-02-13T14:16:09Z"), status: "answered", base_wait_seconds: 25, wait_seconds: "15", abandon_after_seconds: null, agent_id: 14, base_handle_seconds: 138, queue_handle_seconds: "97", handle_seconds: "102", resolved_first_contact: true },
            { id: 37, queue_id: 1, caller_id: 179, started_at: new Date("2025-02-19T14:15:38Z"), status: "answered", base_wait_seconds: 15, wait_seconds: "9", abandon_after_seconds: null, agent_id: 22, base_handle_seconds: 112, queue_handle_seconds: "78", handle_seconds: "80", resolved_first_contact: false },
            { id: 38, queue_id: 1, caller_id: 157, started_at: new Date("2025-02-13T12:38:15Z"), status: "answered", base_wait_seconds: 17, wait_seconds: "10", abandon_after_seconds: null, agent_id: 10, base_handle_seconds: 207, queue_handle_seconds: "145", handle_seconds: "154", resolved_first_contact: true },
            { id: 39, queue_id: 3, caller_id: 203, started_at: new Date("2025-02-14T07:39:53Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 49, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 40, queue_id: 4, caller_id: 1, started_at: new Date("2025-02-11T15:13:19Z"), status: "answered", base_wait_seconds: 28, wait_seconds: "42", abandon_after_seconds: null, agent_id: 24, base_handle_seconds: 145, queue_handle_seconds: "189", handle_seconds: "193", resolved_first_contact: true },
            { id: 41, queue_id: 3, caller_id: 200, started_at: new Date("2025-02-05T19:47:24Z"), status: "answered", base_wait_seconds: 36, wait_seconds: "43", abandon_after_seconds: null, agent_id: 10, base_handle_seconds: 161, queue_handle_seconds: "177", handle_seconds: "188", resolved_first_contact: true },
            { id: 42, queue_id: 5, caller_id: 27, started_at: new Date("2025-02-24T14:28:30Z"), status: "answered", base_wait_seconds: 57, wait_seconds: "103", abandon_after_seconds: null, agent_id: 21, base_handle_seconds: 206, queue_handle_seconds: "309", handle_seconds: "315", resolved_first_contact: false },
            { id: 43, queue_id: 3, caller_id: 76, started_at: new Date("2025-02-28T13:27:05Z"), status: "answered", base_wait_seconds: 15, wait_seconds: "18", abandon_after_seconds: null, agent_id: 11, base_handle_seconds: 200, queue_handle_seconds: "220", handle_seconds: "218", resolved_first_contact: true },
            { id: 44, queue_id: 2, caller_id: 115, started_at: new Date("2025-02-20T16:10:47Z"), status: "answered", base_wait_seconds: 48, wait_seconds: "43", abandon_after_seconds: null, agent_id: 14, base_handle_seconds: 326, queue_handle_seconds: "293", handle_seconds: "308", resolved_first_contact: true },
            { id: 45, queue_id: 4, caller_id: 133, started_at: new Date("2025-02-04T16:56:44Z"), status: "answered", base_wait_seconds: 14, wait_seconds: "21", abandon_after_seconds: null, agent_id: 27, base_handle_seconds: 214, queue_handle_seconds: "278", handle_seconds: "278", resolved_first_contact: true },
            { id: 46, queue_id: 2, caller_id: 4, started_at: new Date("2025-02-17T14:49:18Z"), status: "answered", base_wait_seconds: 45, wait_seconds: "41", abandon_after_seconds: null, agent_id: 5, base_handle_seconds: 406, queue_handle_seconds: "365", handle_seconds: "350", resolved_first_contact: true },
            { id: 47, queue_id: 4, caller_id: 1, started_at: new Date("2025-02-28T08:32:28Z"), status: "answered", base_wait_seconds: 15, wait_seconds: "23", abandon_after_seconds: null, agent_id: 9, base_handle_seconds: 198, queue_handle_seconds: "257", handle_seconds: "267", resolved_first_contact: false },
            { id: 48, queue_id: 4, caller_id: 87, started_at: new Date("2025-02-09T12:35:48Z"), status: "answered", base_wait_seconds: 18, wait_seconds: "27", abandon_after_seconds: null, agent_id: 20, base_handle_seconds: 176, queue_handle_seconds: "229", handle_seconds: "204", resolved_first_contact: true },
            { id: 49, queue_id: 1, caller_id: 11, started_at: new Date("2025-02-18T18:26:35Z"), status: "answered", base_wait_seconds: 26, wait_seconds: "16", abandon_after_seconds: null, agent_id: 16, base_handle_seconds: 242, queue_handle_seconds: "169", handle_seconds: "164", resolved_first_contact: true },
            { id: 50, queue_id: 4, caller_id: 19, started_at: new Date("2025-02-26T08:34:10Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "24", abandon_after_seconds: null, agent_id: 9, base_handle_seconds: 201, queue_handle_seconds: "261", handle_seconds: "271", resolved_first_contact: true },
            { id: 51, queue_id: 1, caller_id: 10, started_at: new Date("2025-02-05T16:09:22Z"), status: "answered", base_wait_seconds: 69, wait_seconds: "41", abandon_after_seconds: null, agent_id: 11, base_handle_seconds: 145, queue_handle_seconds: "102", handle_seconds: "101", resolved_first_contact: false },
            { id: 52, queue_id: 2, caller_id: 58, started_at: new Date("2025-02-28T12:01:10Z"), status: "answered", base_wait_seconds: 8, wait_seconds: "7", abandon_after_seconds: null, agent_id: 6, base_handle_seconds: 119, queue_handle_seconds: "107", handle_seconds: "118", resolved_first_contact: true },
            { id: 53, queue_id: 4, caller_id: 101, started_at: new Date("2025-02-20T14:45:04Z"), status: "answered", base_wait_seconds: 48, wait_seconds: "72", abandon_after_seconds: null, agent_id: 22, base_handle_seconds: 133, queue_handle_seconds: "173", handle_seconds: "178", resolved_first_contact: true },
            { id: 54, queue_id: 4, caller_id: 10, started_at: new Date("2025-02-28T23:15:45Z"), status: "answered", base_wait_seconds: 17, wait_seconds: "26", abandon_after_seconds: null, agent_id: 30, base_handle_seconds: 131, queue_handle_seconds: "170", handle_seconds: "165", resolved_first_contact: false },
            { id: 55, queue_id: 3, caller_id: 121, started_at: new Date("2025-02-03T13:48:12Z"), status: "answered", base_wait_seconds: 26, wait_seconds: "31", abandon_after_seconds: null, agent_id: 25, base_handle_seconds: 218, queue_handle_seconds: "240", handle_seconds: "254", resolved_first_contact: false },
            { id: 56, queue_id: 1, caller_id: 103, started_at: new Date("2025-02-24T10:37:31Z"), status: "answered", base_wait_seconds: 20, wait_seconds: "12", abandon_after_seconds: null, agent_id: 8, base_handle_seconds: 151, queue_handle_seconds: "106", handle_seconds: "118", resolved_first_contact: true },
            { id: 57, queue_id: 1, caller_id: 62, started_at: new Date("2025-02-09T11:11:21Z"), status: "answered", base_wait_seconds: 43, wait_seconds: "26", abandon_after_seconds: null, agent_id: 25, base_handle_seconds: 168, queue_handle_seconds: "118", handle_seconds: "125", resolved_first_contact: true },
            { id: 58, queue_id: 4, caller_id: 216, started_at: new Date("2025-02-26T11:27:55Z"), status: "answered", base_wait_seconds: 10, wait_seconds: "15", abandon_after_seconds: null, agent_id: 8, base_handle_seconds: 186, queue_handle_seconds: "242", handle_seconds: "269", resolved_first_contact: true },
            { id: 59, queue_id: 3, caller_id: 40, started_at: new Date("2025-02-24T14:41:39Z"), status: "answered", base_wait_seconds: 12, wait_seconds: "14", abandon_after_seconds: null, agent_id: 4, base_handle_seconds: 232, queue_handle_seconds: "255", handle_seconds: "245", resolved_first_contact: true },
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            { id: 428, queue_id: 4, caller_id: 8, started_at: new Date("2025-02-06T11:17:31Z"), status: "answered", base_wait_seconds: 47, wait_seconds: "71", abandon_after_seconds: null, agent_id: 5, base_handle_seconds: 219, queue_handle_seconds: "285", handle_seconds: "274", resolved_first_contact: true },
            { id: 429, queue_id: 3, caller_id: 34, started_at: new Date("2025-02-21T10:20:23Z"), status: "answered", base_wait_seconds: 15, wait_seconds: "18", abandon_after_seconds: null, agent_id: 9, base_handle_seconds: 197, queue_handle_seconds: "217", handle_seconds: "226", resolved_first_contact: true },
            { id: 430, queue_id: 4, caller_id: 78, started_at: new Date("2025-02-10T20:54:12Z"), status: "answered", base_wait_seconds: 21, wait_seconds: "32", abandon_after_seconds: null, agent_id: 16, base_handle_seconds: 308, queue_handle_seconds: "400", handle_seconds: "388", resolved_first_contact: true },
            { id: 431, queue_id: 4, caller_id: 175, started_at: new Date("2025-02-27T10:41:28Z"), status: "answered", base_wait_seconds: 25, wait_seconds: "38", abandon_after_seconds: null, agent_id: 17, base_handle_seconds: 203, queue_handle_seconds: "264", handle_seconds: "248", resolved_first_contact: true },
            { id: 432, queue_id: 1, caller_id: 36, started_at: new Date("2025-02-07T10:21:55Z"), status: "answered", base_wait_seconds: 10, wait_seconds: "6", abandon_after_seconds: null, agent_id: 14, base_handle_seconds: 216, queue_handle_seconds: "151", handle_seconds: "159", resolved_first_contact: true },
            { id: 433, queue_id: 1, caller_id: 11, started_at: new Date("2025-02-04T12:11:32Z"), status: "answered", base_wait_seconds: 27, wait_seconds: "16", abandon_after_seconds: null, agent_id: 7, base_handle_seconds: 297, queue_handle_seconds: "208", handle_seconds: "202", resolved_first_contact: true },
            { id: 434, queue_id: 3, caller_id: 19, started_at: new Date("2025-02-07T19:25:13Z"), status: "answered", base_wait_seconds: 9, wait_seconds: "11", abandon_after_seconds: null, agent_id: 6, base_handle_seconds: 192, queue_handle_seconds: "211", handle_seconds: "232", resolved_first_contact: false },
            { id: 435, queue_id: 1, caller_id: 4, started_at: new Date("2025-02-10T09:41:10Z"), status: "answered", base_wait_seconds: 34, wait_seconds: "20", abandon_after_seconds: null, agent_id: 13, base_handle_seconds: 307, queue_handle_seconds: "215", handle_seconds: "226", resolved_first_contact: true },
            { id: 436, queue_id: 1, caller_id: 60, started_at: new Date("2025-02-13T18:44:57Z"), status: "answered", base_wait_seconds: 12, wait_seconds: "7", abandon_after_seconds: null, agent_id: 11, base_handle_seconds: 428, queue_handle_seconds: "300", handle_seconds: "297", resolved_first_contact: true },
            { id: 437, queue_id: 1, caller_id: 3, started_at: new Date("2025-02-07T10:57:04Z"), status: "answered", base_wait_seconds: 13, wait_seconds: "8", abandon_after_seconds: null, agent_id: 7, base_handle_seconds: 405, queue_handle_seconds: "284", handle_seconds: "275", resolved_first_contact: false },
            { id: 438, queue_id: 1, caller_id: 19, started_at: new Date("2025-02-13T12:20:59Z"), status: "answered", base_wait_seconds: 9, wait_seconds: "5", abandon_after_seconds: null, agent_id: 8, base_handle_seconds: 274, queue_handle_seconds: "192", handle_seconds: "213", resolved_first_contact: false },
            { id: 439, queue_id: 4, caller_id: 34, started_at: new Date("2025-02-11T09:34:32Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 88, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 440, queue_id: 2, caller_id: 49, started_at: new Date("2025-02-12T17:08:54Z"), status: "answered", base_wait_seconds: 15, wait_seconds: "14", abandon_after_seconds: null, agent_id: 27, base_handle_seconds: 161, queue_handle_seconds: "145", handle_seconds: "145", resolved_first_contact: true },
            { id: 441, queue_id: 1, caller_id: 1, started_at: new Date("2025-02-20T16:25:20Z"), status: "answered", base_wait_seconds: 15, wait_seconds: "9", abandon_after_seconds: null, agent_id: 20, base_handle_seconds: 123, queue_handle_seconds: "86", handle_seconds: "77", resolved_first_contact: true },
            { id: 442, queue_id: 2, caller_id: 105, started_at: new Date("2025-02-27T16:12:09Z"), status: "answered", base_wait_seconds: 24, wait_seconds: "22", abandon_after_seconds: null, agent_id: 4, base_handle_seconds: 192, queue_handle_seconds: "173", handle_seconds: "166", resolved_first_contact: false },
            { id: 443, queue_id: 1, caller_id: 2, started_at: new Date("2025-02-19T16:58:44Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 149, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 444, queue_id: 3, caller_id: 56, started_at: new Date("2025-02-14T11:02:41Z"), status: "answered", base_wait_seconds: 12, wait_seconds: "14", abandon_after_seconds: null, agent_id: 28, base_handle_seconds: 145, queue_handle_seconds: "160", handle_seconds: "149", resolved_first_contact: true },
            { id: 445, queue_id: 5, caller_id: 229, started_at: new Date("2025-02-04T12:47:12Z"), status: "answered", base_wait_seconds: 30, wait_seconds: "54", abandon_after_seconds: null, agent_id: 23, base_handle_seconds: 189, queue_handle_seconds: "284", handle_seconds: "295", resolved_first_contact: true },
            { id: 446, queue_id: 3, caller_id: 5, started_at: new Date("2025-02-12T14:27:43Z"), status: "answered", base_wait_seconds: 6, wait_seconds: "7", abandon_after_seconds: null, agent_id: 16, base_handle_seconds: 219, queue_handle_seconds: "241", handle_seconds: "234", resolved_first_contact: true },
            { id: 447, queue_id: 1, caller_id: 1, started_at: new Date("2025-02-21T10:12:22Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 106, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 448, queue_id: 5, caller_id: 170, started_at: new Date("2025-02-10T08:58:26Z"), status: "answered", base_wait_seconds: 8, wait_seconds: "14", abandon_after_seconds: null, agent_id: 7, base_handle_seconds: 247, queue_handle_seconds: "371", handle_seconds: "360", resolved_first_contact: true },
            { id: 449, queue_id: 3, caller_id: 197, started_at: new Date("2025-02-17T19:09:17Z"), status: "answered", base_wait_seconds: 14, wait_seconds: "17", abandon_after_seconds: null, agent_id: 24, base_handle_seconds: 126, queue_handle_seconds: "139", handle_seconds: "142", resolved_first_contact: false },
            { id: 450, queue_id: 2, caller_id: 154, started_at: new Date("2025-02-14T17:04:12Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 117, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 451, queue_id: 5, caller_id: 38, started_at: new Date("2025-02-28T10:50:39Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "29", abandon_after_seconds: null, agent_id: 13, base_handle_seconds: 155, queue_handle_seconds: "233", handle_seconds: "245", resolved_first_contact: true },
            { id: 452, queue_id: 1, caller_id: 108, started_at: new Date("2025-02-14T11:36:02Z"), status: "answered", base_wait_seconds: 11, wait_seconds: "7", abandon_after_seconds: null, agent_id: 16, base_handle_seconds: 249, queue_handle_seconds: "174", handle_seconds: "169", resolved_first_contact: true },
            { id: 453, queue_id: 3, caller_id: 1, started_at: new Date("2025-02-19T07:40:23Z"), status: "answered", base_wait_seconds: 7, wait_seconds: "8", abandon_after_seconds: null, agent_id: 5, base_handle_seconds: 190, queue_handle_seconds: "209", handle_seconds: "201", resolved_first_contact: false },
            { id: 454, queue_id: 1, caller_id: 4, started_at: new Date("2025-02-06T16:26:04Z"), status: "answered", base_wait_seconds: 14, wait_seconds: "8", abandon_after_seconds: null, agent_id: 13, base_handle_seconds: 262, queue_handle_seconds: "183", handle_seconds: "192", resolved_first_contact: true },
            { id: 455, queue_id: 4, caller_id: 14, started_at: new Date("2025-02-07T11:39:24Z"), status: "answered", base_wait_seconds: 14, wait_seconds: "21", abandon_after_seconds: null, agent_id: 17, base_handle_seconds: 126, queue_handle_seconds: "164", handle_seconds: "154", resolved_first_contact: true },
            { id: 456, queue_id: 3, caller_id: 17, started_at: new Date("2025-02-18T11:26:27Z"), status: "answered", base_wait_seconds: 7, wait_seconds: "8", abandon_after_seconds: null, agent_id: 15, base_handle_seconds: 139, queue_handle_seconds: "153", handle_seconds: "145", resolved_first_contact: true },
            { id: 457, queue_id: 1, caller_id: 45, started_at: new Date("2025-02-03T22:48:37Z"), status: "answered", base_wait_seconds: 9, wait_seconds: "5", abandon_after_seconds: null, agent_id: 9, base_handle_seconds: 168, queue_handle_seconds: "118", handle_seconds: "123", resolved_first_contact: true },
            { id: 458, queue_id: 3, caller_id: 39, started_at: new Date("2025-02-13T11:21:53Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 5, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 459, queue_id: 3, caller_id: 78, started_at: new Date("2025-02-07T11:50:12Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 106, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 460, queue_id: 4, caller_id: 37, started_at: new Date("2025-02-25T10:04:44Z"), status: "answered", base_wait_seconds: 35, wait_seconds: "53", abandon_after_seconds: null, agent_id: 14, base_handle_seconds: 175, queue_handle_seconds: "228", handle_seconds: "239", resolved_first_contact: true },
            { id: 461, queue_id: 4, caller_id: 229, started_at: new Date("2025-02-06T08:00:47Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 8, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 462, queue_id: 2, caller_id: 3, started_at: new Date("2025-02-04T10:15:09Z"), status: "answered", base_wait_seconds: 25, wait_seconds: "23", abandon_after_seconds: null, agent_id: 18, base_handle_seconds: 180, queue_handle_seconds: "162", handle_seconds: "170", resolved_first_contact: true },
            { id: 463, queue_id: 2, caller_id: 75, started_at: new Date("2025-02-22T14:10:41Z"), status: "answered", base_wait_seconds: 20, wait_seconds: "18", abandon_after_seconds: null, agent_id: 8, base_handle_seconds: 194, queue_handle_seconds: "175", handle_seconds: "194", resolved_first_contact: false },
            { id: 464, queue_id: 4, caller_id: 237, started_at: new Date("2025-02-21T09:47:12Z"), status: "answered", base_wait_seconds: 27, wait_seconds: "41", abandon_after_seconds: null, agent_id: 2, base_handle_seconds: 193, queue_handle_seconds: "251", handle_seconds: "274", resolved_first_contact: true },
            { id: 465, queue_id: 5, caller_id: 2, started_at: new Date("2025-02-05T10:17:46Z"), status: "answered", base_wait_seconds: 28, wait_seconds: "50", abandon_after_seconds: null, agent_id: 17, base_handle_seconds: 211, queue_handle_seconds: "317", handle_seconds: "298", resolved_first_contact: true },
            { id: 466, queue_id: 1, caller_id: 185, started_at: new Date("2025-02-13T11:14:48Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 4, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 467, queue_id: 2, caller_id: 94, started_at: new Date("2025-02-21T15:16:02Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "14", abandon_after_seconds: null, agent_id: 27, base_handle_seconds: 118, queue_handle_seconds: "106", handle_seconds: "106", resolved_first_contact: true },
            { id: 468, queue_id: 3, caller_id: 176, started_at: new Date("2025-02-17T08:50:22Z"), status: "answered", base_wait_seconds: 11, wait_seconds: "13", abandon_after_seconds: null, agent_id: 15, base_handle_seconds: 123, queue_handle_seconds: "135", handle_seconds: "128", resolved_first_contact: true },
            { id: 469, queue_id: 4, caller_id: 1, started_at: new Date("2025-02-17T13:24:21Z"), status: "answered", base_wait_seconds: 10, wait_seconds: "15", abandon_after_seconds: null, agent_id: 14, base_handle_seconds: 206, queue_handle_seconds: "268", handle_seconds: "281", resolved_first_contact: true },
            { id: 470, queue_id: 4, caller_id: 39, started_at: new Date("2025-02-06T16:23:48Z"), status: "answered", base_wait_seconds: 17, wait_seconds: "26", abandon_after_seconds: null, agent_id: 30, base_handle_seconds: 274, queue_handle_seconds: "356", handle_seconds: "345", resolved_first_contact: true },
            { id: 471, queue_id: 4, caller_id: 131, started_at: new Date("2025-02-18T14:35:02Z"), status: "answered", base_wait_seconds: 12, wait_seconds: "18", abandon_after_seconds: null, agent_id: 22, base_handle_seconds: 182, queue_handle_seconds: "237", handle_seconds: "244", resolved_first_contact: false },
            { id: 472, queue_id: 5, caller_id: 47, started_at: new Date("2025-02-17T09:33:54Z"), status: "answered", base_wait_seconds: 7, wait_seconds: "13", abandon_after_seconds: null, agent_id: 11, base_handle_seconds: 385, queue_handle_seconds: "578", handle_seconds: "572", resolved_first_contact: true },
            { id: 473, queue_id: 2, caller_id: 9, started_at: new Date("2025-02-12T15:09:13Z"), status: "answered", base_wait_seconds: 39, wait_seconds: "35", abandon_after_seconds: null, agent_id: 28, base_handle_seconds: 140, queue_handle_seconds: "126", handle_seconds: "117", resolved_first_contact: false },
            { id: 474, queue_id: 3, caller_id: 44, started_at: new Date("2025-02-11T18:35:43Z"), status: "answered", base_wait_seconds: 17, wait_seconds: "20", abandon_after_seconds: null, agent_id: 19, base_handle_seconds: 223, queue_handle_seconds: "245", handle_seconds: "267", resolved_first_contact: true },
            { id: 475, queue_id: 4, caller_id: 98, started_at: new Date("2025-02-12T09:56:27Z"), status: "answered", base_wait_seconds: 12, wait_seconds: "18", abandon_after_seconds: null, agent_id: 10, base_handle_seconds: 220, queue_handle_seconds: "286", handle_seconds: "303", resolved_first_contact: true },
            { id: 476, queue_id: 3, caller_id: 160, started_at: new Date("2025-02-28T14:34:28Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 47, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 477, queue_id: 4, caller_id: 26, started_at: new Date("2025-02-20T13:23:24Z"), status: "answered", base_wait_seconds: 22, wait_seconds: "33", abandon_after_seconds: null, agent_id: 28, base_handle_seconds: 146, queue_handle_seconds: "190", handle_seconds: "177", resolved_first_contact: true },
            { id: 478, queue_id: 3, caller_id: 150, started_at: new Date("2025-02-10T11:08:19Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "19", abandon_after_seconds: null, agent_id: 29, base_handle_seconds: 115, queue_handle_seconds: "127", handle_seconds: "117", resolved_first_contact: true },
            { id: 479, queue_id: 1, caller_id: 72, started_at: new Date("2025-02-18T11:31:20Z"), status: "answered", base_wait_seconds: 8, wait_seconds: "5", abandon_after_seconds: null, agent_id: 29, base_handle_seconds: 273, queue_handle_seconds: "191", handle_seconds: "176", resolved_first_contact: true },
            { id: 480, queue_id: 5, caller_id: 3, started_at: new Date("2025-02-21T11:33:45Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 23, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 481, queue_id: 1, caller_id: 108, started_at: new Date("2025-02-03T09:54:10Z"), status: "answered", base_wait_seconds: 10, wait_seconds: "6", abandon_after_seconds: null, agent_id: 18, base_handle_seconds: 126, queue_handle_seconds: "88", handle_seconds: "92", resolved_first_contact: true },
            { id: 482, queue_id: 2, caller_id: 137, started_at: new Date("2025-02-03T15:59:48Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "14", abandon_after_seconds: null, agent_id: 16, base_handle_seconds: 132, queue_handle_seconds: "119", handle_seconds: "115", resolved_first_contact: true },
            { id: 483, queue_id: 3, caller_id: 20, started_at: new Date("2025-02-13T13:53:36Z"), status: "answered", base_wait_seconds: 29, wait_seconds: "35", abandon_after_seconds: null, agent_id: 5, base_handle_seconds: 179, queue_handle_seconds: "197", handle_seconds: "189", resolved_first_contact: true },
            { id: 484, queue_id: 3, caller_id: 2, started_at: new Date("2025-02-25T11:16:58Z"), status: "answered", base_wait_seconds: 27, wait_seconds: "32", abandon_after_seconds: null, agent_id: 15, base_handle_seconds: 117, queue_handle_seconds: "129", handle_seconds: "123", resolved_first_contact: true },
            { id: 485, queue_id: 5, caller_id: 60, started_at: new Date("2025-02-13T10:48:25Z"), status: "answered", base_wait_seconds: 52, wait_seconds: "94", abandon_after_seconds: null, agent_id: 15, base_handle_seconds: 138, queue_handle_seconds: "207", handle_seconds: "197", resolved_first_contact: true },
            { id: 486, queue_id: 4, caller_id: 193, started_at: new Date("2025-02-07T18:41:26Z"), status: "answered", base_wait_seconds: 28, wait_seconds: "42", abandon_after_seconds: null, agent_id: 6, base_handle_seconds: 181, queue_handle_seconds: "235", handle_seconds: "259", resolved_first_contact: false },
            { id: 487, queue_id: 3, caller_id: 48, started_at: new Date("2025-02-03T08:07:00Z"), status: "answered", base_wait_seconds: 11, wait_seconds: "13", abandon_after_seconds: null, agent_id: 3, base_handle_seconds: 221, queue_handle_seconds: "243", handle_seconds: "289", resolved_first_contact: true },
            { id: 488, queue_id: 4, caller_id: 110, started_at: new Date("2025-02-27T16:31:12Z"), status: "answered", base_wait_seconds: 12, wait_seconds: "18", abandon_after_seconds: null, agent_id: 20, base_handle_seconds: 191, queue_handle_seconds: "248", handle_seconds: "221", resolved_first_contact: false },
            { id: 489, queue_id: 1, caller_id: 15, started_at: new Date("2025-02-17T15:22:20Z"), status: "answered", base_wait_seconds: 27, wait_seconds: "16", abandon_after_seconds: null, agent_id: 3, base_handle_seconds: 149, queue_handle_seconds: "104", handle_seconds: "124", resolved_first_contact: true },
            { id: 490, queue_id: 5, caller_id: 33, started_at: new Date("2025-02-26T11:51:09Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 16, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 491, queue_id: 1, caller_id: 27, started_at: new Date("2025-02-24T19:56:38Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 84, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 492, queue_id: 2, caller_id: 182, started_at: new Date("2025-02-28T13:59:17Z"), status: "answered", base_wait_seconds: 36, wait_seconds: "32", abandon_after_seconds: null, agent_id: 7, base_handle_seconds: 176, queue_handle_seconds: "158", handle_seconds: "153", resolved_first_contact: true },
            { id: 493, queue_id: 5, caller_id: 112, started_at: new Date("2025-02-14T13:55:20Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 5, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 494, queue_id: 3, caller_id: 218, started_at: new Date("2025-02-14T04:32:28Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 9, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 495, queue_id: 3, caller_id: 88, started_at: new Date("2025-02-15T13:49:49Z"), status: "answered", base_wait_seconds: 12, wait_seconds: "14", abandon_after_seconds: null, agent_id: 1, base_handle_seconds: 168, queue_handle_seconds: "185", handle_seconds: "187", resolved_first_contact: true },
            { id: 496, queue_id: 1, caller_id: 94, started_at: new Date("2025-02-07T15:01:41Z"), status: "answered", base_wait_seconds: 7, wait_seconds: "4", abandon_after_seconds: null, agent_id: 4, base_handle_seconds: 352, queue_handle_seconds: "246", handle_seconds: "236", resolved_first_contact: true },
            { id: 497, queue_id: 2, caller_id: 61, started_at: new Date("2025-02-06T16:32:37Z"), status: "answered", base_wait_seconds: 29, wait_seconds: "26", abandon_after_seconds: null, agent_id: 1, base_handle_seconds: 181, queue_handle_seconds: "163", handle_seconds: "165", resolved_first_contact: true },
            { id: 498, queue_id: 4, caller_id: 25, started_at: new Date("2025-02-21T12:01:34Z"), status: "answered", base_wait_seconds: 38, wait_seconds: "57", abandon_after_seconds: null, agent_id: 12, base_handle_seconds: 193, queue_handle_seconds: "251", handle_seconds: "243", resolved_first_contact: true },
            { id: 499, queue_id: 2, caller_id: 168, started_at: new Date("2025-02-20T16:55:31Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "14", abandon_after_seconds: null, agent_id: 19, base_handle_seconds: 207, queue_handle_seconds: "186", handle_seconds: "203", resolved_first_contact: true },
            { id: 500, queue_id: 2, caller_id: 85, started_at: new Date("2025-02-14T15:42:35Z"), status: "answered", base_wait_seconds: 12, wait_seconds: "11", abandon_after_seconds: null, agent_id: 3, base_handle_seconds: 114, queue_handle_seconds: "103", handle_seconds: "123", resolved_first_contact: true },
        ],
    });
    await prisma.calls.createMany({
        data: [
            { id: 501, queue_id: 4, caller_id: 143, started_at: new Date("2025-02-28T12:57:17Z"), status: "answered", base_wait_seconds: 9, wait_seconds: "14", abandon_after_seconds: null, agent_id: 9, base_handle_seconds: 116, queue_handle_seconds: "151", handle_seconds: "157", resolved_first_contact: true },
            { id: 502, queue_id: 1, caller_id: 25, started_at: new Date("2025-02-24T14:48:38Z"), status: "answered", base_wait_seconds: 15, wait_seconds: "9", abandon_after_seconds: null, agent_id: 26, base_handle_seconds: 118, queue_handle_seconds: "83", handle_seconds: "91", resolved_first_contact: true },
            { id: 503, queue_id: 4, caller_id: 79, started_at: new Date("2025-02-11T09:36:13Z"), status: "answered", base_wait_seconds: 22, wait_seconds: "33", abandon_after_seconds: null, agent_id: 21, base_handle_seconds: 164, queue_handle_seconds: "213", handle_seconds: "217", resolved_first_contact: true },
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            { id: 727, queue_id: 2, caller_id: 85, started_at: new Date("2025-02-07T16:32:35Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 32, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
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            { id: 730, queue_id: 2, caller_id: 22, started_at: new Date("2025-02-21T11:55:08Z"), status: "answered", base_wait_seconds: 28, wait_seconds: "25", abandon_after_seconds: null, agent_id: 29, base_handle_seconds: 242, queue_handle_seconds: "218", handle_seconds: "201", resolved_first_contact: true },
            { id: 731, queue_id: 3, caller_id: 129, started_at: new Date("2025-02-26T10:55:26Z"), status: "answered", base_wait_seconds: 35, wait_seconds: "42", abandon_after_seconds: null, agent_id: 11, base_handle_seconds: 433, queue_handle_seconds: "476", handle_seconds: "471", resolved_first_contact: true },
            { id: 732, queue_id: 4, caller_id: 17, started_at: new Date("2025-02-09T09:22:44Z"), status: "answered", base_wait_seconds: 10, wait_seconds: "15", abandon_after_seconds: null, agent_id: 27, base_handle_seconds: 255, queue_handle_seconds: "332", handle_seconds: "332", resolved_first_contact: false },
            { id: 733, queue_id: 4, caller_id: 15, started_at: new Date("2025-02-08T16:56:03Z"), status: "answered", base_wait_seconds: 12, wait_seconds: "18", abandon_after_seconds: null, agent_id: 14, base_handle_seconds: 194, queue_handle_seconds: "252", handle_seconds: "265", resolved_first_contact: true },
            { id: 734, queue_id: 3, caller_id: 34, started_at: new Date("2025-02-21T17:28:08Z"), status: "answered", base_wait_seconds: 33, wait_seconds: "40", abandon_after_seconds: null, agent_id: 3, base_handle_seconds: 271, queue_handle_seconds: "298", handle_seconds: "355", resolved_first_contact: true },
            { id: 735, queue_id: 3, caller_id: 225, started_at: new Date("2025-02-09T09:37:04Z"), status: "answered", base_wait_seconds: 34, wait_seconds: "41", abandon_after_seconds: null, agent_id: 26, base_handle_seconds: 224, queue_handle_seconds: "246", handle_seconds: "271", resolved_first_contact: true },
            { id: 736, queue_id: 1, caller_id: 198, started_at: new Date("2025-02-14T20:05:11Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "10", abandon_after_seconds: null, agent_id: 10, base_handle_seconds: 421, queue_handle_seconds: "295", handle_seconds: "313", resolved_first_contact: true },
            { id: 737, queue_id: 3, caller_id: 29, started_at: new Date("2025-02-04T12:12:17Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 125, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 738, queue_id: 1, caller_id: 92, started_at: new Date("2025-02-03T13:47:08Z"), status: "answered", base_wait_seconds: 24, wait_seconds: "14", abandon_after_seconds: null, agent_id: 30, base_handle_seconds: 198, queue_handle_seconds: "139", handle_seconds: "135", resolved_first_contact: true },
            { id: 739, queue_id: 3, caller_id: 1, started_at: new Date("2025-02-10T10:32:41Z"), status: "answered", base_wait_seconds: 20, wait_seconds: "24", abandon_after_seconds: null, agent_id: 29, base_handle_seconds: 139, queue_handle_seconds: "153", handle_seconds: "141", resolved_first_contact: true },
            { id: 740, queue_id: 4, caller_id: 4, started_at: new Date("2025-02-13T14:51:25Z"), status: "answered", base_wait_seconds: 31, wait_seconds: "47", abandon_after_seconds: null, agent_id: 22, base_handle_seconds: 175, queue_handle_seconds: "228", handle_seconds: "235", resolved_first_contact: false },
            { id: 741, queue_id: 4, caller_id: 21, started_at: new Date("2025-02-11T12:32:04Z"), status: "answered", base_wait_seconds: 41, wait_seconds: "62", abandon_after_seconds: null, agent_id: 23, base_handle_seconds: 214, queue_handle_seconds: "278", handle_seconds: "289", resolved_first_contact: true },
            { id: 742, queue_id: 3, caller_id: 1, started_at: new Date("2025-02-26T12:42:49Z"), status: "answered", base_wait_seconds: 45, wait_seconds: "54", abandon_after_seconds: null, agent_id: 17, base_handle_seconds: 159, queue_handle_seconds: "175", handle_seconds: "165", resolved_first_contact: true },
            { id: 743, queue_id: 2, caller_id: 76, started_at: new Date("2025-02-17T17:53:41Z"), status: "answered", base_wait_seconds: 25, wait_seconds: "23", abandon_after_seconds: null, agent_id: 23, base_handle_seconds: 364, queue_handle_seconds: "328", handle_seconds: "341", resolved_first_contact: false },
            { id: 744, queue_id: 1, caller_id: 209, started_at: new Date("2025-02-18T10:01:27Z"), status: "answered", base_wait_seconds: 25, wait_seconds: "15", abandon_after_seconds: null, agent_id: 1, base_handle_seconds: 198, queue_handle_seconds: "139", handle_seconds: "140", resolved_first_contact: true },
            { id: 745, queue_id: 3, caller_id: 192, started_at: new Date("2025-02-10T08:30:01Z"), status: "answered", base_wait_seconds: 10, wait_seconds: "12", abandon_after_seconds: null, agent_id: 8, base_handle_seconds: 310, queue_handle_seconds: "341", handle_seconds: "379", resolved_first_contact: false },
            { id: 746, queue_id: 1, caller_id: 34, started_at: new Date("2025-02-17T11:28:27Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 4, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 747, queue_id: 4, caller_id: 73, started_at: new Date("2025-02-19T16:21:52Z"), status: "answered", base_wait_seconds: 16, wait_seconds: "24", abandon_after_seconds: null, agent_id: 17, base_handle_seconds: 165, queue_handle_seconds: "215", handle_seconds: "202", resolved_first_contact: true },
            { id: 748, queue_id: 1, caller_id: 130, started_at: new Date("2025-02-26T08:00:05Z"), status: "answered", base_wait_seconds: 8, wait_seconds: "5", abandon_after_seconds: null, agent_id: 17, base_handle_seconds: 175, queue_handle_seconds: "122", handle_seconds: "115", resolved_first_contact: true },
            { id: 749, queue_id: 4, caller_id: 69, started_at: new Date("2025-02-26T22:50:31Z"), status: "answered", base_wait_seconds: 35, wait_seconds: "53", abandon_after_seconds: null, agent_id: 29, base_handle_seconds: 100, queue_handle_seconds: "130", handle_seconds: "120", resolved_first_contact: true },
            { id: 750, queue_id: 3, caller_id: 20, started_at: new Date("2025-02-04T11:44:39Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 34, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
            { id: 751, queue_id: 1, caller_id: 51, started_at: new Date("2025-02-19T15:34:38Z"), status: "answered", base_wait_seconds: 18, wait_seconds: "11", abandon_after_seconds: null, agent_id: 8, base_handle_seconds: 274, queue_handle_seconds: "192", handle_seconds: "213", resolved_first_contact: true },
            { id: 752, queue_id: 3, caller_id: 92, started_at: new Date("2025-02-04T12:26:05Z"), status: "answered", base_wait_seconds: 51, wait_seconds: "61", abandon_after_seconds: null, agent_id: 26, base_handle_seconds: 320, queue_handle_seconds: "352", handle_seconds: "387", resolved_first_contact: true },
            { id: 753, queue_id: 4, caller_id: 93, started_at: new Date("2025-02-14T13:41:36Z"), status: "answered", base_wait_seconds: 21, wait_seconds: "32", abandon_after_seconds: null, agent_id: 15, base_handle_seconds: 176, queue_handle_seconds: "229", handle_seconds: "218", resolved_first_contact: true },
            { id: 754, queue_id: 4, caller_id: 174, started_at: new Date("2025-02-23T09:29:46Z"), status: "answered", base_wait_seconds: 22, wait_seconds: "33", abandon_after_seconds: null, agent_id: 29, base_handle_seconds: 218, queue_handle_seconds: "283", handle_seconds: "260", resolved_first_contact: false },
            { id: 755, queue_id: 4, caller_id: 47, started_at: new Date("2025-02-08T15:45:23Z"), status: "answered", base_wait_seconds: 28, wait_seconds: "42", abandon_after_seconds: null, agent_id: 6, base_handle_seconds: 302, queue_handle_seconds: "393", handle_seconds: "432", resolved_first_contact: true },
            { id: 756, queue_id: 4, caller_id: 75, started_at: new Date("2025-02-12T16:46:45Z"), status: "abandoned", base_wait_seconds: null, wait_seconds: null, abandon_after_seconds: 8, agent_id: null, base_handle_seconds: null, queue_handle_seconds: null, handle_seconds: null, resolved_first_contact: null },
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            { id: 797, queue_id: 5, caller_id: 2, started_at: new Date("2025-02-17T18:48:33Z"), status: "answered", base_wait_seconds: 22, wait_seconds: "40", abandon_after_seconds: null, agent_id: 21, base_handle_seconds: 216, queue_handle_seconds: "324", handle_seconds: "330", resolved_first_contact: true },
            { id: 798, queue_id: 4, caller_id: 45, started_at: new Date("2025-02-18T14:38:27Z"), status: "answered", base_wait_seconds: 18, wait_seconds: "27", abandon_after_seconds: null, agent_id: 12, base_handle_seconds: 163, queue_handle_seconds: "212", handle_seconds: "206", resolved_first_contact: true },
            { id: 799, queue_id: 2, caller_id: 37, started_at: new Date("2025-02-18T08:33:33Z"), status: "answered", base_wait_seconds: 39, wait_seconds: "35", abandon_after_seconds: null, agent_id: 16, base_handle_seconds: 149, queue_handle_seconds: "134", handle_seconds: "130", resolved_first_contact: true },
            { id: 800, queue_id: 2, caller_id: 20, started_at: new Date("2025-02-09T10:47:21Z"), status: "answered", base_wait_seconds: 33, wait_seconds: "30", abandon_after_seconds: null, agent_id: 1, base_handle_seconds: 311, queue_handle_seconds: "280", handle_seconds: "283", resolved_first_contact: true },
        ],
    });
}

main()
    .then(() => prisma.$disconnect())
    .catch(async error => {
        console.error(error);
        await prisma.$disconnect();
        process.exit(1);
    });