{
  "users": [
    {
      "id": 1,
      "full_name": "Ivan Flores",
      "email": "ivan.flores@example.com",
      "date_of_birth": "1987-12-17",
      "created_at": "2021-02-15 13:24:01"
    },
    {
      "id": 2,
      "full_name": "Noah Gomez",
      "email": "noah.gomez@example.org",
      "date_of_birth": "1974-12-30",
      "created_at": "2021-03-11 08:28:40"
    },
    {
      "id": 3,
      "full_name": "Paula Jensen",
      "email": "paula.jensen@example.com",
      "date_of_birth": "1967-12-23",
      "created_at": "2022-06-22 16:14:30"
    },
    {
      "id": 4,
      "full_name": "Isaac Silva",
      "email": "isaac.silva@example.org",
      "date_of_birth": "1981-06-29",
      "created_at": "2021-10-27 15:57:50"
    },
    {
      "id": 5,
      "full_name": "Zara Yilmaz",
      "email": "zara.yilmaz@example.org",
      "date_of_birth": "1995-03-16",
      "created_at": "2022-12-04 10:35:13"
    },
    {
      "id": 6,
      "full_name": "Jack Singh",
      "email": "jack.singh@example.net",
      "date_of_birth": "1977-04-15",
      "created_at": "2020-05-04 10:11:39"
    },
    {
      "id": 7,
      "full_name": "Noah Vargas",
      "email": "noah.vargas@example.net",
      "date_of_birth": "1964-01-06",
      "created_at": "2021-01-16 21:53:53"
    },
    {
      "id": 8,
      "full_name": "Mei Jansen",
      "email": "mei.jansen@example.org",
      "date_of_birth": "2005-10-10",
      "created_at": "2022-11-03 15:52:57"
    },
    {
      "id": 9,
      "full_name": "Priya Nakamura",
      "email": "priya.nakamura@example.net",
      "date_of_birth": "1966-04-15",
      "created_at": "2022-06-02 16:24:22"
    },
    {
      "id": 10,
      "full_name": "Amir Hughes",
      "email": "amir.hughes@example.org",
      "date_of_birth": "1970-03-21",
      "created_at": "2020-05-25 12:45:04"
    },
    {
      "id": 11,
      "full_name": "Olivia Torres",
      "email": "olivia.torres@example.net",
      "date_of_birth": "1974-11-27",
      "created_at": "2022-06-14 10:53:21"
    },
    {
      "id": 12,
      "full_name": "Karim Ahmed",
      "email": "karim.ahmed@example.com",
      "date_of_birth": "1960-02-13",
      "created_at": "2021-04-21 13:17:39"
    },
    {
      "id": 13,
      "full_name": "Selin Patel",
      "email": "selin.patel@example.org",
      "date_of_birth": "1969-04-10",
      "created_at": "2021-09-10 10:43:56"
    },
    {
      "id": 14,
      "full_name": "Jack Pereira",
      "email": "jack.pereira@example.com",
      "date_of_birth": "1982-07-03",
      "created_at": "2021-01-07 15:35:10"
    },
    {
      "id": 15,
      "full_name": "James Almeida",
      "email": "james.almeida@example.org",
      "date_of_birth": "1975-04-22",
      "created_at": "2021-08-08 17:57:05"
    },
    {
      "id": 16,
      "full_name": "Elif Wright",
      "email": "elif.wright@example.net",
      "date_of_birth": "1953-08-06",
      "created_at": "2022-02-23 14:02:20"
    },
    {
      "id": 17,
      "full_name": "Lucas Fischer",
      "email": "lucas.fischer@example.net",
      "date_of_birth": "1953-10-14",
      "created_at": "2021-02-10 15:20:30"
    },
    {
      "id": 18,
      "full_name": "Emma Mendes",
      "email": "emma.mendes@example.org",
      "date_of_birth": "1976-01-16",
      "created_at": "2022-06-16 10:25:51"
    },
    {
      "id": 19,
      "full_name": "Laura Evans",
      "email": "laura.evans@example.com",
      "date_of_birth": "1990-04-09",
      "created_at": "2022-05-22 15:53:36"
    },
    {
      "id": 20,
      "full_name": "Ethan Zhang",
      "email": null,
      "date_of_birth": "1966-04-02",
      "created_at": "2021-03-08 16:17:16"
    },
    {
      "id": 21,
      "full_name": "Andre Larsen",
      "email": "andre.larsen@example.net",
      "date_of_birth": "1973-01-29",
      "created_at": "2021-10-03 08:19:35"
    },
    {
      "id": 22,
      "full_name": "Emma Torres",
      "email": null,
      "date_of_birth": "1973-08-31",
      "created_at": "2021-07-31 17:40:55"
    },
    {
      "id": 23,
      "full_name": "Tomas Rossi",
      "email": "tomas.rossi@example.net",
      "date_of_birth": "1995-08-06",
      "created_at": "2021-02-21 10:16:46"
    },
    {
      "id": 24,
      "full_name": "Jonas Kowalski",
      "email": "jonas.kowalski@example.net",
      "date_of_birth": "1976-08-29",
      "created_at": "2020-02-03 13:53:07"
    },
    {
      "id": 25,
      "full_name": "Lina Bennett",
      "email": "lina.bennett@example.com",
      "date_of_birth": "1964-09-30",
      "created_at": "2022-03-06 09:35:58"
    },
    {
      "id": 26,
      "full_name": "Ben Patel",
      "email": "ben.patel@example.org",
      "date_of_birth": "1982-04-01",
      "created_at": "2021-05-30 08:35:36"
    },
    {
      "id": 27,
      "full_name": "Noah Costa",
      "email": null,
      "date_of_birth": "1987-11-22",
      "created_at": "2021-09-19 07:17:42"
    },
    {
      "id": 28,
      "full_name": "Lena Rossi",
      "email": "lena.rossi@example.net",
      "date_of_birth": "1985-02-04",
      "created_at": "2021-12-21 09:17:26"
    },
    {
      "id": 29,
      "full_name": "Jonas Evans",
      "email": "jonas.evans@example.org",
      "date_of_birth": "1970-05-09",
      "created_at": "2021-03-17 14:05:49"
    },
    {
      "id": 30,
      "full_name": null,
      "email": null,
      "date_of_birth": "1996-08-20",
      "created_at": "2021-05-20 14:48:38"
    },
    {
      "id": 31,
      "full_name": "Victor Smith",
      "email": "victor.smith@example.net",
      "date_of_birth": "1952-05-07",
      "created_at": "2021-09-30 16:01:42"
    },
    {
      "id": 32,
      "full_name": "Yusuf Singh",
      "email": "yusuf.singh@example.org",
      "date_of_birth": "1958-07-30",
      "created_at": "2020-03-20 16:00:17"
    },
    {
      "id": 33,
      "full_name": null,
      "email": null,
      "date_of_birth": "2004-08-10",
      "created_at": "2021-08-02 09:09:02"
    },
    {
      "id": 34,
      "full_name": "Carla Johnson",
      "email": "carla.johnson@example.com",
      "date_of_birth": "2001-10-08",
      "created_at": "2021-01-07 17:26:37"
    },
    {
      "id": 35,
      "full_name": "Ethan Smith",
      "email": "ethan.smith@example.com",
      "date_of_birth": "2004-07-18",
      "created_at": "2021-04-09 12:17:31"
    },
    {
      "id": 36,
      "full_name": "Victor Pereira",
      "email": "victor.pereira@example.org",
      "date_of_birth": "1957-07-11",
      "created_at": "2020-04-20 10:03:21"
    },
    {
      "id": 37,
      "full_name": "Nadia Walker",
      "email": "nadia.walker@example.org",
      "date_of_birth": "1998-08-01",
      "created_at": "2020-09-20 15:14:57"
    },
    {
      "id": 38,
      "full_name": "Nour Garcia",
      "email": "nour.garcia@example.com",
      "date_of_birth": "1998-06-25",
      "created_at": "2021-05-26 16:30:14"
    },
    {
      "id": 39,
      "full_name": "Sam Mendes",
      "email": "sam.mendes@example.net",
      "date_of_birth": "1955-11-17",
      "created_at": "2020-10-18 18:00:35"
    },
    {
      "id": 40,
      "full_name": null,
      "email": null,
      "date_of_birth": "1994-09-19",
      "created_at": "2021-10-10 16:19:31"
    },
    {
      "id": 41,
      "full_name": "Hana Chen",
      "email": "hana.chen@example.com",
      "date_of_birth": null,
      "created_at": "2020-06-20 18:03:36"
    },
    {
      "id": 42,
      "full_name": null,
      "email": null,
      "date_of_birth": "1987-08-03",
      "created_at": "2020-07-30 14:11:48"
    },
    {
      "id": 43,
      "full_name": "Liam Sato",
      "email": "liam.sato@example.com",
      "date_of_birth": "1993-01-17",
      "created_at": "2021-02-01 11:42:26"
    },
    {
      "id": 44,
      "full_name": "Zara Baker",
      "email": "zara.baker@example.org",
      "date_of_birth": "1987-12-13",
      "created_at": "2022-10-20 11:02:19"
    },
    {
      "id": 45,
      "full_name": "Karim Carter",
      "email": "karim.carter@example.net",
      "date_of_birth": "1982-02-02",
      "created_at": "2020-03-10 16:09:05"
    },
    {
      "id": 46,
      "full_name": "Yusuf Ibrahim",
      "email": "yusuf.ibrahim@example.org",
      "date_of_birth": "1976-04-10",
      "created_at": "2020-11-15 07:29:33"
    },
    {
      "id": 47,
      "full_name": "Hannah Lee",
      "email": "hannah.lee@example.com",
      "date_of_birth": "1976-09-28",
      "created_at": "2022-10-09 15:33:46"
    },
    {
      "id": 48,
      "full_name": "Andre Singh",
      "email": "andre.singh@example.org",
      "date_of_birth": null,
      "created_at": "2022-06-23 10:46:45"
    },
    {
      "id": 49,
      "full_name": "Rafael Chen",
      "email": "rafael.chen@example.com",
      "date_of_birth": "1952-11-04",
      "created_at": "2022-02-09 15:32:53"
    },
    {
      "id": 50,
      "full_name": "Andre Wilson",
      "email": "andre.wilson@example.org",
      "date_of_birth": "1953-12-27",
      "created_at": "2021-04-08 15:48:04"
    },
    {
      "id": 51,
      "full_name": "Sara Evans",
      "email": "sara.evans@example.org",
      "date_of_birth": "1991-02-01",
      "created_at": "2022-10-22 09:09:09"
    },
    {
      "id": 52,
      "full_name": "Ibrahim Yilmaz",
      "email": "ibrahim.yilmaz@example.com",
      "date_of_birth": "1990-05-23",
      "created_at": "2021-03-12 16:45:25"
    },
    {
      "id": 53,
      "full_name": "Tariq Singh",
      "email": "tariq.singh@example.com",
      "date_of_birth": "1984-11-08",
      "created_at": "2020-08-03 15:46:14"
    },
    {
      "id": 54,
      "full_name": "Rafael Kumar",
      "email": "rafael.kumar@example.org",
      "date_of_birth": "1981-09-03",
      "created_at": "2020-04-04 08:56:23"
    },
    {
      "id": 55,
      "full_name": "Deniz Shah",
      "email": "deniz.shah@example.org",
      "date_of_birth": "1952-05-05",
      "created_at": "2022-03-26 15:10:13"
    },
    {
      "id": 56,
      "full_name": "Ana Wright",
      "email": "ana.wright@example.org",
      "date_of_birth": "1988-08-03",
      "created_at": "2020-01-09 15:09:09"
    },
    {
      "id": 57,
      "full_name": "Jade Larsen",
      "email": "jade.larsen@example.com",
      "date_of_birth": "1988-06-06",
      "created_at": "2021-09-01 15:54:34"
    },
    {
      "id": 58,
      "full_name": "Jack Torres",
      "email": "jack.torres@example.com",
      "date_of_birth": null,
      "created_at": "2020-10-15 18:50:43"
    },
    {
      "id": 59,
      "full_name": "Uma Silva",
      "email": "uma.silva@example.net",
      "date_of_birth": "1959-05-15",
      "created_at": "2020-01-08 10:55:42"
    },
    {
      "id": 60,
      "full_name": "Noah Sousa",
      "email": "noah.sousa@example.org",
      "date_of_birth": "1979-10-08",
      "created_at": "2022-02-12 14:50:35"
    },
    {
      "id": 61,
      "full_name": "Fatima Becker",
      "email": "fatima.becker@example.net",
      "date_of_birth": "2004-10-05",
      "created_at": "2022-04-22 12:41:55"
    },
    {
      "id": 62,
      "full_name": "Ana Jansen",
      "email": "ana.jansen@example.com",
      "date_of_birth": "1998-08-05",
      "created_at": "2020-05-25 14:45:38"
    },
    {
      "id": 63,
      "full_name": "Ana Ali",
      "email": "ana.ali@example.org",
      "date_of_birth": "1964-12-31",
      "created_at": "2020-03-23 15:40:34"
    },
    {
      "id": 64,
      "full_name": "Jonas Bennett",
      "email": "jonas.bennett@example.com",
      "date_of_birth": "1950-06-26",
      "created_at": "2021-07-08 15:12:28"
    },
    {
      "id": 65,
      "full_name": null,
      "email": null,
      "date_of_birth": "1982-12-30",
      "created_at": "2021-09-30 20:43:05"
    },
    {
      "id": 66,
      "full_name": null,
      "email": null,
      "date_of_birth": "1971-08-15",
      "created_at": "2021-01-24 15:00:01"
    },
    {
      "id": 67,
      "full_name": "Ben Ahmed",
      "email": null,
      "date_of_birth": "1996-03-09",
      "created_at": "2022-02-05 09:50:39"
    },
    {
      "id": 68,
      "full_name": null,
      "email": null,
      "date_of_birth": "1988-04-27",
      "created_at": "2021-04-21 06:04:01"
    },
    {
      "id": 69,
      "full_name": "Priya Jansen",
      "email": null,
      "date_of_birth": "1983-12-10",
      "created_at": "2021-06-21 18:34:52"
    },
    {
      "id": 70,
      "full_name": "Kai Carter",
      "email": "kai.carter@example.com",
      "date_of_birth": "1983-08-18",
      "created_at": "2021-01-28 09:14:35"
    },
    {
      "id": 71,
      "full_name": "Ana Castro",
      "email": "ana.castro@example.org",
      "date_of_birth": "1983-04-25",
      "created_at": "2022-05-14 15:57:26"
    },
    {
      "id": 72,
      "full_name": "Yusuf Hughes",
      "email": "yusuf.hughes@example.net",
      "date_of_birth": "1974-01-07",
      "created_at": "2021-04-03 14:47:23"
    },
    {
      "id": 73,
      "full_name": "Selin Garcia",
      "email": "selin.garcia@example.net",
      "date_of_birth": "1954-03-07",
      "created_at": "2021-08-08 20:26:00"
    },
    {
      "id": 74,
      "full_name": null,
      "email": null,
      "date_of_birth": "1999-06-03",
      "created_at": "2022-04-02 10:59:44"
    },
    {
      "id": 75,
      "full_name": "Elif Clark",
      "email": "elif.clark@example.org",
      "date_of_birth": "1984-06-10",
      "created_at": "2021-08-04 14:55:16"
    },
    {
      "id": 76,
      "full_name": "Theo Brown",
      "email": "theo.brown@example.net",
      "date_of_birth": "1995-07-01",
      "created_at": "2020-06-05 15:57:06"
    },
    {
      "id": 77,
      "full_name": "Oscar Shah",
      "email": "oscar.shah@example.org",
      "date_of_birth": "1986-01-10",
      "created_at": "2020-10-14 20:45:34"
    },
    {
      "id": 78,
      "full_name": "Hana Ahmed",
      "email": "hana.ahmed@example.org",
      "date_of_birth": "1987-06-18",
      "created_at": "2021-10-08 19:35:06"
    },
    {
      "id": 79,
      "full_name": "Nadia Kaya",
      "email": "nadia.kaya@example.org",
      "date_of_birth": "2004-11-26",
      "created_at": "2021-05-09 10:12:19"
    },
    {
      "id": 80,
      "full_name": "Mei Singh",
      "email": "mei.singh@example.net",
      "date_of_birth": "1987-04-15",
      "created_at": "2022-04-15 02:29:15"
    },
    {
      "id": 81,
      "full_name": "Selin Walker",
      "email": null,
      "date_of_birth": "2005-09-15",
      "created_at": "2022-06-22 14:00:34"
    },
    {
      "id": 82,
      "full_name": "Olivia Kaya",
      "email": "olivia.kaya@example.org",
      "date_of_birth": "2002-08-08",
      "created_at": "2020-01-18 00:55:37"
    },
    {
      "id": 83,
      "full_name": "Maja Walker",
      "email": null,
      "date_of_birth": "1968-09-27",
      "created_at": "2022-11-20 15:30:17"
    },
    {
      "id": 84,
      "full_name": "Hana Park",
      "email": "hana.park@example.com",
      "date_of_birth": "1976-05-01",
      "created_at": "2021-06-25 18:07:58"
    },
    {
      "id": 85,
      "full_name": "Kai Davis",
      "email": "kai.davis@example.org",
      "date_of_birth": "1986-07-29",
      "created_at": "2020-11-26 13:07:32"
    },
    {
      "id": 86,
      "full_name": "Felix Kowalski",
      "email": "felix.kowalski@example.net",
      "date_of_birth": "1994-03-26",
      "created_at": "2021-09-07 08:22:09"
    },
    {
      "id": 87,
      "full_name": "Sam Flores",
      "email": "sam.flores@example.net",
      "date_of_birth": null,
      "created_at": "2020-03-16 10:12:25"
    },
    {
      "id": 88,
      "full_name": "Julia Becker",
      "email": "julia.becker@example.org",
      "date_of_birth": "1987-05-08",
      "created_at": "2020-09-22 13:33:43"
    },
    {
      "id": 89,
      "full_name": "Zara Moreau",
      "email": "zara.moreau@example.net",
      "date_of_birth": "1982-09-23",
      "created_at": "2021-07-14 10:03:05"
    },
    {
      "id": 90,
      "full_name": "Marco Sousa",
      "email": "marco.sousa@example.com",
      "date_of_birth": "2000-06-30",
      "created_at": "2020-12-13 13:13:55"
    },
    {
      "id": 91,
      "full_name": "Mohamed Miller",
      "email": null,
      "date_of_birth": "1953-04-13",
      "created_at": "2020-01-12 06:23:44"
    },
    {
      "id": 92,
      "full_name": "Oscar Pereira",
      "email": "oscar.pereira@example.org",
      "date_of_birth": "2003-04-29",
      "created_at": "2021-08-24 12:00:45"
    },
    {
      "id": 93,
      "full_name": "Rosa Ibrahim",
      "email": "rosa.ibrahim@example.net",
      "date_of_birth": "1956-07-11",
      "created_at": "2021-03-05 14:39:34"
    },
    {
      "id": 94,
      "full_name": "Wei Walker",
      "email": null,
      "date_of_birth": "1973-12-07",
      "created_at": "2022-12-19 13:19:31"
    },
    {
      "id": 95,
      "full_name": "Maja Walker",
      "email": "maja.walker@example.org",
      "date_of_birth": "1969-01-11",
      "created_at": "2021-12-12 08:25:41"
    },
    {
      "id": 96,
      "full_name": "Oscar Reyes",
      "email": "oscar.reyes@example.com",
      "date_of_birth": "1999-01-29",
      "created_at": "2021-04-13 15:48:36"
    },
    {
      "id": 97,
      "full_name": "Laura Taylor",
      "email": "laura.taylor@example.net",
      "date_of_birth": "1964-07-03",
      "created_at": "2020-12-06 16:20:46"
    },
    {
      "id": 98,
      "full_name": "Arjun Almeida",
      "email": "arjun.almeida@example.org",
      "date_of_birth": "1950-04-06",
      "created_at": "2021-02-21 11:30:33"
    },
    {
      "id": 99,
      "full_name": "Andre Clark",
      "email": "andre.clark@example.org",
      "date_of_birth": "1997-04-05",
      "created_at": "2022-03-23 15:16:18"
    },
    {
      "id": 100,
      "full_name": "James Diaz",
      "email": null,
      "date_of_birth": "1958-03-30",
      "created_at": "2021-08-15 09:16:29"
    },
    {
      "id": 101,
      "full_name": "Elif Demir",
      "email": "elif.demir@example.net",
      "date_of_birth": "1981-03-26",
      "created_at": "2021-09-29 13:04:47"
    },
    {
      "id": 102,
      "full_name": "Hannah Nakamura",
      "email": "hannah.nakamura@example.com",
      "date_of_birth": "1985-08-08",
      "created_at": "2022-10-03 16:39:24"
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    {
      "id": 103,
      "full_name": null,
      "email": null,
      "date_of_birth": null,
      "created_at": "2021-01-15 14:34:55"
    },
    {
      "id": 104,
      "full_name": "Karim Kowalski",
      "email": "karim.kowalski@example.com",
      "date_of_birth": "1954-06-30",
      "created_at": "2021-01-20 15:22:54"
    },
    {
      "id": 105,
      "full_name": null,
      "email": null,
      "date_of_birth": "1999-03-15",
      "created_at": "2021-12-10 12:25:23"
    },
    {
      "id": 106,
      "full_name": "Nina Carter",
      "email": "nina.carter@example.org",
      "date_of_birth": "1961-10-14",
      "created_at": "2021-08-22 15:51:00"
    },
    {
      "id": 107,
      "full_name": "Laura Reyes",
      "email": null,
      "date_of_birth": "1981-08-14",
      "created_at": "2021-12-27 16:26:21"
    },
    {
      "id": 108,
      "full_name": "Maya Demir",
      "email": "maya.demir@example.net",
      "date_of_birth": "1967-08-20",
      "created_at": "2020-07-19 19:26:04"
    },
    {
      "id": 109,
      "full_name": "Fatima Walker",
      "email": null,
      "date_of_birth": "1981-01-30",
      "created_at": "2020-12-05 18:42:34"
    },
    {
      "id": 110,
      "full_name": "Olivia Singh",
      "email": "olivia.singh@example.org",
      "date_of_birth": "1983-03-19",
      "created_at": "2021-03-21 09:20:20"
    },
    {
      "id": 111,
      "full_name": "James Hansen",
      "email": "james.hansen@example.net",
      "date_of_birth": "1986-12-16",
      "created_at": "2020-12-02 20:06:25"
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    {
      "id": 112,
      "full_name": null,
      "email": null,
      "date_of_birth": "1983-04-22",
      "created_at": "2022-08-02 15:48:54"
    },
    {
      "id": 113,
      "full_name": "Tomas Nguyen",
      "email": "tomas.nguyen@example.com",
      "date_of_birth": "1995-05-06",
      "created_at": "2020-08-14 19:26:40"
    },
    {
      "id": 114,
      "full_name": "Ines Singh",
      "email": null,
      "date_of_birth": "1966-04-02",
      "created_at": "2020-11-26 14:52:54"
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      "id": 115,
      "full_name": null,
      "email": null,
      "date_of_birth": "1991-10-24",
      "created_at": "2020-06-12 21:51:20"
    },
    {
      "id": 116,
      "full_name": "Omar Nguyen",
      "email": "omar.nguyen@example.com",
      "date_of_birth": "2003-05-23",
      "created_at": "2022-12-14 09:25:56"
    },
    {
      "id": 117,
      "full_name": null,
      "email": null,
      "date_of_birth": "1973-05-18",
      "created_at": "2021-01-11 13:32:55"
    },
    {
      "id": 118,
      "full_name": "Amir Kim",
      "email": "amir.kim@example.org",
      "date_of_birth": null,
      "created_at": "2021-07-10 09:11:36"
    },
    {
      "id": 119,
      "full_name": "Lina Ahmed",
      "email": "lina.ahmed@example.com",
      "date_of_birth": "1974-09-25",
      "created_at": "2022-12-17 16:12:13"
    },
    {
      "id": 120,
      "full_name": "Yusuf Kumar",
      "email": "yusuf.kumar@example.com",
      "date_of_birth": "1959-02-26",
      "created_at": "2022-06-25 12:15:11"
    },
    {
      "id": 121,
      "full_name": "Maya Johnson",
      "email": "maya.johnson@example.com",
      "date_of_birth": null,
      "created_at": "2021-09-04 15:01:04"
    },
    {
      "id": 122,
      "full_name": "Isaac Klein",
      "email": "isaac.klein@example.net",
      "date_of_birth": "2004-03-16",
      "created_at": "2020-01-10 11:23:38"
    },
    {
      "id": 123,
      "full_name": "Victor Wagner",
      "email": "victor.wagner@example.net",
      "date_of_birth": "1987-03-20",
      "created_at": "2020-08-14 16:48:46"
    },
    {
      "id": 124,
      "full_name": "Leo Vargas",
      "email": "leo.vargas@example.com",
      "date_of_birth": "1989-05-16",
      "created_at": "2022-10-23 06:14:00"
    },
    {
      "id": 125,
      "full_name": "Emma Vargas",
      "email": "emma.vargas@example.org",
      "date_of_birth": "1991-08-23",
      "created_at": "2021-03-03 07:50:51"
    },
    {
      "id": 126,
      "full_name": "Pedro Ali",
      "email": "pedro.ali@example.com",
      "date_of_birth": "1961-11-20",
      "created_at": "2020-10-20 17:12:48"
    },
    {
      "id": 127,
      "full_name": "Maja Wright",
      "email": "maja.wright@example.net",
      "date_of_birth": "1979-01-27",
      "created_at": "2020-11-24 14:14:34"
    },
    {
      "id": 128,
      "full_name": "Yusuf Kumar",
      "email": "yusuf.kumar@example.com",
      "date_of_birth": "1980-03-18",
      "created_at": "2021-06-28 09:14:52"
    },
    {
      "id": 129,
      "full_name": "Isaac Sato",
      "email": "isaac.sato@example.com",
      "date_of_birth": "1973-11-09",
      "created_at": "2022-12-23 16:25:40"
    },
    {
      "id": 130,
      "full_name": "Maya Larsen",
      "email": "maya.larsen@example.com",
      "date_of_birth": null,
      "created_at": "2020-06-23 16:45:30"
    },
    {
      "id": 131,
      "full_name": "Felix Castro",
      "email": "felix.castro@example.net",
      "date_of_birth": "1994-03-08",
      "created_at": "2021-02-10 12:12:56"
    },
    {
      "id": 132,
      "full_name": null,
      "email": null,
      "date_of_birth": "1993-03-24",
      "created_at": "2021-05-15 12:45:52"
    },
    {
      "id": 133,
      "full_name": "Anna Moreau",
      "email": "anna.moreau@example.com",
      "date_of_birth": "1959-05-27",
      "created_at": "2021-03-27 19:27:01"
    },
    {
      "id": 134,
      "full_name": "Kai Shah",
      "email": "kai.shah@example.net",
      "date_of_birth": "1988-01-05",
      "created_at": "2022-12-16 09:51:57"
    },
    {
      "id": 135,
      "full_name": "David Sousa",
      "email": "david.sousa@example.net",
      "date_of_birth": null,
      "created_at": "2020-06-01 09:53:42"
    },
    {
      "id": 136,
      "full_name": "Ibrahim Lopez",
      "email": "ibrahim.lopez@example.net",
      "date_of_birth": "1975-02-15",
      "created_at": "2021-09-11 17:34:18"
    },
    {
      "id": 137,
      "full_name": null,
      "email": null,
      "date_of_birth": null,
      "created_at": "2020-10-03 22:47:34"
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    {
      "id": 138,
      "full_name": "Jade Wang",
      "email": null,
      "date_of_birth": "1956-05-20",
      "created_at": "2020-05-26 13:52:42"
    },
    {
      "id": 139,
      "full_name": "Amir Rossi",
      "email": "amir.rossi@example.org",
      "date_of_birth": "1955-02-07",
      "created_at": "2022-04-06 19:10:24"
    },
    {
      "id": 140,
      "full_name": "Daniel Becker",
      "email": "daniel.becker@example.com",
      "date_of_birth": "1965-04-12",
      "created_at": "2020-06-18 15:15:14"
    },
    {
      "id": 141,
      "full_name": null,
      "email": null,
      "date_of_birth": "1962-10-03",
      "created_at": "2021-10-27 18:51:00"
    },
    {
      "id": 142,
      "full_name": "Ana Kim",
      "email": "ana.kim@example.com",
      "date_of_birth": "1965-11-11",
      "created_at": "2022-12-28 15:03:22"
    },
    {
      "id": 143,
      "full_name": null,
      "email": null,
      "date_of_birth": "1951-07-21",
      "created_at": "2020-05-05 17:54:14"
    },
    {
      "id": 144,
      "full_name": "Nour Young",
      "email": "nour.young@example.net",
      "date_of_birth": "1966-09-27",
      "created_at": "2021-08-03 10:08:44"
    },
    {
      "id": 145,
      "full_name": "Nour Castro",
      "email": "nour.castro@example.org",
      "date_of_birth": "1954-04-28",
      "created_at": "2022-08-12 15:57:14"
    },
    {
      "id": 146,
      "full_name": "Isaac Dubois",
      "email": "isaac.dubois@example.com",
      "date_of_birth": "1999-06-02",
      "created_at": "2021-01-22 14:24:18"
    },
    {
      "id": 147,
      "full_name": "Grace Wright",
      "email": "grace.wright@example.com",
      "date_of_birth": "2003-01-28",
      "created_at": "2020-10-22 09:32:37"
    },
    {
      "id": 148,
      "full_name": "Mila Fischer",
      "email": "mila.fischer@example.net",
      "date_of_birth": "1975-04-21",
      "created_at": "2021-10-19 12:28:37"
    },
    {
      "id": 149,
      "full_name": "Alice Hassan",
      "email": "alice.hassan@example.org",
      "date_of_birth": "1994-01-19",
      "created_at": "2022-08-31 09:48:41"
    },
    {
      "id": 150,
      "full_name": "Daniel Lee",
      "email": "daniel.lee@example.com",
      "date_of_birth": null,
      "created_at": "2021-05-30 14:53:03"
    },
    {
      "id": 151,
      "full_name": "Paula Oliveira",
      "email": "paula.oliveira@example.net",
      "date_of_birth": "1953-06-16",
      "created_at": "2020-05-01 09:00:15"
    },
    {
      "id": 152,
      "full_name": "Maria Dubois",
      "email": "maria.dubois@example.com",
      "date_of_birth": "1953-05-02",
      "created_at": "2020-06-28 11:20:56"
    },
    {
      "id": 153,
      "full_name": null,
      "email": null,
      "date_of_birth": "1973-09-16",
      "created_at": "2022-06-14 14:00:35"
    },
    {
      "id": 154,
      "full_name": "Zoe Fischer",
      "email": "zoe.fischer@example.net",
      "date_of_birth": "1961-08-10",
      "created_at": "2021-06-08 19:44:59"
    },
    {
      "id": 155,
      "full_name": "Sara Hoffmann",
      "email": "sara.hoffmann@example.net",
      "date_of_birth": "1963-01-17",
      "created_at": "2022-06-05 18:43:39"
    },
    {
      "id": 156,
      "full_name": "Hannah Zhang",
      "email": "hannah.zhang@example.org",
      "date_of_birth": "1958-07-30",
      "created_at": "2021-12-07 16:24:07"
    },
    {
      "id": 157,
      "full_name": "Mei Oliveira",
      "email": "mei.oliveira@example.net",
      "date_of_birth": "1955-12-16",
      "created_at": "2022-06-26 09:06:04"
    },
    {
      "id": 158,
      "full_name": "Victor Costa",
      "email": "victor.costa@example.com",
      "date_of_birth": "1977-03-04",
      "created_at": "2020-09-17 12:30:04"
    },
    {
      "id": 159,
      "full_name": "Yara Costa",
      "email": "yara.costa@example.com",
      "date_of_birth": "1961-06-16",
      "created_at": "2020-09-24 20:34:18"
    },
    {
      "id": 160,
      "full_name": "Oscar Wright",
      "email": "oscar.wright@example.net",
      "date_of_birth": "1985-03-12",
      "created_at": "2020-04-05 17:43:33"
    },
    {
      "id": 161,
      "full_name": "Andre Cruz",
      "email": "andre.cruz@example.org",
      "date_of_birth": "1982-12-13",
      "created_at": "2022-11-13 09:16:19"
    },
    {
      "id": 162,
      "full_name": "Nadia Andersen",
      "email": "nadia.andersen@example.com",
      "date_of_birth": "2000-01-14",
      "created_at": "2021-12-25 16:09:07"
    },
    {
      "id": 163,
      "full_name": "Laura Bennett",
      "email": "laura.bennett@example.net",
      "date_of_birth": "1961-12-13",
      "created_at": "2021-03-08 16:50:54"
    },
    {
      "id": 164,
      "full_name": "Yusuf Silva",
      "email": "yusuf.silva@example.net",
      "date_of_birth": "1958-04-10",
      "created_at": "2021-02-03 10:22:02"
    },
    {
      "id": 165,
      "full_name": "Omar Nguyen",
      "email": "omar.nguyen@example.net",
      "date_of_birth": "1991-11-09",
      "created_at": "2022-12-19 16:31:07"
    },
    {
      "id": 166,
      "full_name": "Tomas Almeida",
      "email": null,
      "date_of_birth": null,
      "created_at": "2021-12-08 15:14:56"
    },
    {
      "id": 167,
      "full_name": "Julia Wagner",
      "email": "julia.wagner@example.net",
      "date_of_birth": "2005-07-31",
      "created_at": "2021-06-18 14:17:26"
    },
    {
      "id": 168,
      "full_name": "Omar Wang",
      "email": "omar.wang@example.net",
      "date_of_birth": "1992-09-29",
      "created_at": "2021-10-15 17:44:29"
    },
    {
      "id": 169,
      "full_name": "Mateo Murphy",
      "email": "mateo.murphy@example.org",
      "date_of_birth": "1963-02-28",
      "created_at": "2021-08-09 11:01:10"
    },
    {
      "id": 170,
      "full_name": "Olivia Ahmed",
      "email": "olivia.ahmed@example.org",
      "date_of_birth": "1965-11-22",
      "created_at": "2021-01-08 13:07:13"
    },
    {
      "id": 171,
      "full_name": "Uma Torres",
      "email": "uma.torres@example.com",
      "date_of_birth": "1953-12-11",
      "created_at": "2021-03-05 11:23:20"
    },
    {
      "id": 172,
      "full_name": "Ben Demir",
      "email": "ben.demir@example.net",
      "date_of_birth": "1988-04-24",
      "created_at": "2021-02-06 14:19:30"
    },
    {
      "id": 173,
      "full_name": "Tariq Schneider",
      "email": "tariq.schneider@example.net",
      "date_of_birth": "1993-06-24",
      "created_at": "2021-12-11 15:17:22"
    },
    {
      "id": 174,
      "full_name": "David Wang",
      "email": "david.wang@example.net",
      "date_of_birth": "1981-04-10",
      "created_at": "2021-08-27 11:48:25"
    },
    {
      "id": 175,
      "full_name": "Hugo Johnson",
      "email": "hugo.johnson@example.org",
      "date_of_birth": "1954-04-05",
      "created_at": "2020-11-02 12:21:14"
    },
    {
      "id": 176,
      "full_name": null,
      "email": null,
      "date_of_birth": "1950-03-01",
      "created_at": "2022-06-01 12:34:27"
    },
    {
      "id": 177,
      "full_name": "David Wagner",
      "email": "david.wagner@example.net",
      "date_of_birth": "1962-12-15",
      "created_at": "2020-02-27 12:59:04"
    },
    {
      "id": 178,
      "full_name": "Zoe Lee",
      "email": "zoe.lee@example.net",
      "date_of_birth": "1969-04-29",
      "created_at": "2020-04-02 12:34:53"
    },
    {
      "id": 179,
      "full_name": "Lina Oliveira",
      "email": "lina.oliveira@example.com",
      "date_of_birth": "1998-07-24",
      "created_at": "2020-09-06 16:21:59"
    },
    {
      "id": 180,
      "full_name": "Lena Wang",
      "email": "lena.wang@example.net",
      "date_of_birth": "1983-07-29",
      "created_at": "2020-05-04 14:36:30"
    },
    {
      "id": 181,
      "full_name": "Grace Nakamura",
      "email": "grace.nakamura@example.org",
      "date_of_birth": "1993-12-07",
      "created_at": "2021-03-20 16:55:53"
    },
    {
      "id": 182,
      "full_name": "Amir Yilmaz",
      "email": "amir.yilmaz@example.net",
      "date_of_birth": "1956-07-11",
      "created_at": "2021-01-11 17:18:32"
    },
    {
      "id": 183,
      "full_name": "Selin Andersen",
      "email": "selin.andersen@example.net",
      "date_of_birth": "1990-11-18",
      "created_at": "2022-09-01 11:33:34"
    },
    {
      "id": 184,
      "full_name": "Arjun Demir",
      "email": "arjun.demir@example.com",
      "date_of_birth": "1957-11-06",
      "created_at": "2021-11-19 14:27:08"
    },
    {
      "id": 185,
      "full_name": "Alice Almeida",
      "email": "alice.almeida@example.net",
      "date_of_birth": "1988-03-16",
      "created_at": "2021-11-30 12:08:43"
    },
    {
      "id": 186,
      "full_name": "Zara Brown",
      "email": "zara.brown@example.org",
      "date_of_birth": "1978-03-18",
      "created_at": "2022-12-07 11:34:54"
    },
    {
      "id": 187,
      "full_name": "Isaac Garcia",
      "email": "isaac.garcia@example.com",
      "date_of_birth": "1971-11-07",
      "created_at": "2022-03-06 21:34:56"
    },
    {
      "id": 188,
      "full_name": "David Fischer",
      "email": "david.fischer@example.org",
      "date_of_birth": null,
      "created_at": "2020-11-24 14:44:25"
    },
    {
      "id": 189,
      "full_name": "Lucas Hoffmann",
      "email": "lucas.hoffmann@example.org",
      "date_of_birth": "1990-09-02",
      "created_at": "2020-07-08 16:37:43"
    },
    {
      "id": 190,
      "full_name": null,
      "email": null,
      "date_of_birth": "2004-08-01",
      "created_at": "2022-11-15 23:26:38"
    },
    {
      "id": 191,
      "full_name": "Yusuf Carter",
      "email": "yusuf.carter@example.org",
      "date_of_birth": "2001-02-02",
      "created_at": "2022-11-01 10:42:12"
    },
    {
      "id": 192,
      "full_name": "Ana Costa",
      "email": "ana.costa@example.com",
      "date_of_birth": "1964-06-09",
      "created_at": "2020-02-09 15:03:44"
    },
    {
      "id": 193,
      "full_name": "Ethan Cruz",
      "email": "ethan.cruz@example.net",
      "date_of_birth": "1973-02-14",
      "created_at": "2021-05-11 17:27:06"
    },
    {
      "id": 194,
      "full_name": null,
      "email": null,
      "date_of_birth": "1971-10-13",
      "created_at": "2021-10-30 16:25:05"
    },
    {
      "id": 195,
      "full_name": "Ivan Khan",
      "email": "ivan.khan@example.org",
      "date_of_birth": "1996-07-30",
      "created_at": "2020-06-06 17:11:37"
    },
    {
      "id": 196,
      "full_name": "Olivia Davis",
      "email": "olivia.davis@example.com",
      "date_of_birth": "2001-04-06",
      "created_at": "2021-02-24 09:02:02"
    },
    {
      "id": 197,
      "full_name": "Daniel Cruz",
      "email": "daniel.cruz@example.org",
      "date_of_birth": null,
      "created_at": "2022-04-19 14:16:18"
    },
    {
      "id": 198,
      "full_name": "Elena Wright",
      "email": "elena.wright@example.com",
      "date_of_birth": "1994-06-02",
      "created_at": "2021-03-08 09:03:34"
    },
    {
      "id": 199,
      "full_name": "Ivan Flores",
      "email": "ivan.flores@example.com",
      "date_of_birth": null,
      "created_at": "2020-09-25 11:35:53"
    },
    {
      "id": 200,
      "full_name": "Lena Kim",
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      "response_time_minutes": 43
    },
    {
      "id": 27,
      "user_id": 167,
      "message_content": "The courier confirmed the details and the document was resolved.",
      "sent_at": "2021-10-02 21:33:11",
      "message_type": "appointment",
      "response_time_minutes": 105
    },
    {
      "id": 28,
      "user_id": 177,
      "message_content": "The courier asked for a change and the order was completed.",
      "sent_at": "2022-04-16 12:22:52",
      "message_type": "inquiry",
      "response_time_minutes": 42
    },
    {
      "id": 29,
      "user_id": 47,
      "message_content": "The supplier asked for a change and the shipment was cancelled.",
      "sent_at": "2020-05-17 19:45:26",
      "message_type": "follow-up",
      "response_time_minutes": 89
    },
    {
      "id": 30,
      "user_id": 166,
      "message_content": "The booking was closed — manual case, no further action.",
      "sent_at": "2022-06-02 14:01:29",
      "message_type": "inquiry",
      "response_time_minutes": 51
    },
    {
      "id": 31,
      "user_id": 136,
      "message_content": "No response from the supplier, so the transfer was rejected.",
      "sent_at": "2022-10-10 07:24:53",
      "message_type": "inquiry",
      "response_time_minutes": 27
    },
    {
      "id": 32,
      "user_id": 199,
      "message_content": "The courier reported an incomplete issue; the account was closed.",
      "sent_at": "2021-02-04 18:49:44",
      "message_type": "inquiry",
      "response_time_minutes": 63
    },
    {
      "id": 33,
      "user_id": 123,
      "message_content": "No response from the supplier, so the refund was completed.",
      "sent_at": "2020-08-12 08:45:09",
      "message_type": "inquiry",
      "response_time_minutes": 44
    },
    {
      "id": 34,
      "user_id": 66,
      "message_content": "No response from the reviewer, so the delivery was approved.",
      "sent_at": "2022-03-19 16:52:29",
      "message_type": "follow-up",
      "response_time_minutes": 104
    },
    {
      "id": 35,
      "user_id": 13,
      "message_content": "No response from the reviewer, so the invoice was escalated.",
      "sent_at": "2022-01-07 07:18:53",
      "message_type": "follow-up",
      "response_time_minutes": 68
    },
    {
      "id": 36,
      "user_id": 121,
      "message_content": "The team confirmed the details and the invoice was approved.",
      "sent_at": "2020-05-10 07:35:38",
      "message_type": "inquiry",
      "response_time_minutes": 67
    },
    {
      "id": 37,
      "user_id": 155,
      "message_content": "The supplier asked for a change and the record was resolved.",
      "sent_at": "2022-01-14 08:00:10",
      "message_type": "appointment",
      "response_time_minutes": 62
    },
    {
      "id": 38,
      "user_id": 192,
      "message_content": "No response from the reviewer, so the refund was processed.",
      "sent_at": "2020-06-08 19:45:41",
      "message_type": "follow-up",
      "response_time_minutes": 64
    },
    {
      "id": 39,
      "user_id": 41,
      "message_content": "The account was rescheduled — partial case, no further action.",
      "sent_at": "2021-12-03 08:37:16",
      "message_type": "inquiry",
      "response_time_minutes": 79
    },
    {
      "id": 40,
      "user_id": 29,
      "message_content": "No response from the account owner, so the ticket was resolved.",
      "sent_at": "2021-03-21 07:30:03",
      "message_type": "appointment",
      "response_time_minutes": 50
    },
    {
      "id": 41,
      "user_id": 177,
      "message_content": "The courier confirmed the details and the session was delayed.",
      "sent_at": "2020-03-31 15:38:46",
      "message_type": "inquiry",
      "response_time_minutes": 71
    },
    {
      "id": 42,
      "user_id": 187,
      "message_content": "The account owner reported a repeat issue; the request was delayed.",
      "sent_at": "2021-06-18 10:55:19",
      "message_type": "follow-up",
      "response_time_minutes": 82
    },
    {
      "id": 43,
      "user_id": 37,
      "message_content": "The appointment was rejected — minor case, no further action.",
      "sent_at": "2020-10-29 12:03:10",
      "message_type": "follow-up",
      "response_time_minutes": 62
    },
    {
      "id": 44,
      "user_id": 96,
      "message_content": "The supplier reported a repeat issue; the record was cancelled.",
      "sent_at": "2022-05-12 10:10:05",
      "message_type": "inquiry",
      "response_time_minutes": 45
    },
    {
      "id": 45,
      "user_id": 50,
      "message_content": null,
      "sent_at": "2022-11-24 15:14:50",
      "message_type": "inquiry",
      "response_time_minutes": 63
    },
    {
      "id": 46,
      "user_id": 9,
      "message_content": "The account owner confirmed the details and the ticket was confirmed.",
      "sent_at": "2020-12-08 02:39:40",
      "message_type": "follow-up",
      "response_time_minutes": 34
    },
    {
      "id": 47,
      "user_id": 130,
      "message_content": null,
      "sent_at": "2022-08-26 18:02:23",
      "message_type": "inquiry",
      "response_time_minutes": 25
    },
    {
      "id": 48,
      "user_id": 175,
      "message_content": "Support asked for a change and the payment was updated.",
      "sent_at": "2022-08-19 21:02:11",
      "message_type": "inquiry",
      "response_time_minutes": 45
    },
    {
      "id": 49,
      "user_id": 104,
      "message_content": "No response from the team, so the order was escalated.",
      "sent_at": "2021-11-28 12:32:27",
      "message_type": "follow-up",
      "response_time_minutes": 47
    },
    {
      "id": 50,
      "user_id": 162,
      "message_content": "The session was resolved — urgent case, no further action.",
      "sent_at": "2021-01-07 09:02:48",
      "message_type": "follow-up",
      "response_time_minutes": 62
    },
    {
      "id": 51,
      "user_id": 117,
      "message_content": "The account was closed — routine case, no further action.",
      "sent_at": "2020-07-24 13:10:42",
      "message_type": "inquiry",
      "response_time_minutes": 43
    },
    {
      "id": 52,
      "user_id": 128,
      "message_content": "The courier confirmed the details and the booking was replaced.",
      "sent_at": "2020-09-28 15:43:32",
      "message_type": "follow-up",
      "response_time_minutes": 46
    },
    {
      "id": 53,
      "user_id": 199,
      "message_content": null,
      "sent_at": "2022-10-28 13:45:37",
      "message_type": "inquiry",
      "response_time_minutes": 45
    },
    {
      "id": 54,
      "user_id": 116,
      "message_content": "The team reported an incomplete issue; the request was approved.",
      "sent_at": "2021-09-14 13:14:15",
      "message_type": "appointment",
      "response_time_minutes": 56
    },
    {
      "id": 55,
      "user_id": 129,
      "message_content": "The refund was resolved — urgent case, no further action.",
      "sent_at": "2021-12-08 14:02:52",
      "message_type": "inquiry",
      "response_time_minutes": 90
    },
    {
      "id": 56,
      "user_id": 14,
      "message_content": "The account owner confirmed the details and the account was approved.",
      "sent_at": "2020-08-29 07:07:48",
      "message_type": "appointment",
      "response_time_minutes": 71
    },
    {
      "id": 57,
      "user_id": 69,
      "message_content": "The transfer was reviewed — incomplete case, no further action.",
      "sent_at": "2021-08-08 15:55:38",
      "message_type": "inquiry",
      "response_time_minutes": 86
    },
    {
      "id": 58,
      "user_id": 82,
      "message_content": "No response from an operator, so the booking was updated.",
      "sent_at": "2020-06-30 20:04:37",
      "message_type": "appointment",
      "response_time_minutes": 69
    },
    {
      "id": 59,
      "user_id": 101,
      "message_content": "No response from the account owner, so the booking was updated.",
      "sent_at": "2021-10-07 08:18:36",
      "message_type": "inquiry",
      "response_time_minutes": 48
    },
    {
      "id": 60,
      "user_id": 70,
      "message_content": "No response from the reviewer, so the shipment was resolved.",
      "sent_at": "2022-11-26 18:00:28",
      "message_type": "follow-up",
      "response_time_minutes": 38
    },
    {
      "id": 61,
      "user_id": 141,
      "message_content": null,
      "sent_at": "2020-12-09 19:55:42",
      "message_type": "appointment",
      "response_time_minutes": 93
    },
    {
      "id": 62,
      "user_id": 119,
      "message_content": "The appointment was completed — unusual case, no further action.",
      "sent_at": "2021-06-26 13:30:36",
      "message_type": "follow-up",
      "response_time_minutes": 36
    },
    {
      "id": 63,
      "user_id": 118,
      "message_content": "The team asked for a change and the booking was rejected.",
      "sent_at": "2020-05-23 15:16:46",
      "message_type": "inquiry",
      "response_time_minutes": 54
    },
    {
      "id": 64,
      "user_id": 23,
      "message_content": "The courier asked for a change and the account was rejected.",
      "sent_at": "2020-09-08 12:09:17",
      "message_type": "appointment",
      "response_time_minutes": 67
    },
    {
      "id": 65,
      "user_id": 129,
      "message_content": null,
      "sent_at": "2020-05-06 16:22:59",
      "message_type": "inquiry",
      "response_time_minutes": 100
    },
    {
      "id": 66,
      "user_id": 121,
      "message_content": "No response from an operator, so the payment was approved.",
      "sent_at": "2020-02-25 08:11:57",
      "message_type": "inquiry",
      "response_time_minutes": 49
    },
    {
      "id": 67,
      "user_id": 77,
      "message_content": "The courier confirmed the details and the order was reviewed.",
      "sent_at": "2022-05-14 11:26:15",
      "message_type": "inquiry",
      "response_time_minutes": 95
    },
    {
      "id": 68,
      "user_id": 57,
      "message_content": "No response from the courier, so the session was refunded.",
      "sent_at": "2022-02-07 13:21:07",
      "message_type": "inquiry",
      "response_time_minutes": 43
    },
    {
      "id": 69,
      "user_id": 92,
      "message_content": "The payment was cancelled — partial case, no further action.",
      "sent_at": "2020-07-22 16:26:50",
      "message_type": "inquiry",
      "response_time_minutes": 69
    },
    {
      "id": 70,
      "user_id": 13,
      "message_content": "The customer asked for a change and the record was reviewed.",
      "sent_at": "2022-11-04 07:32:07",
      "message_type": "follow-up",
      "response_time_minutes": 61
    },
    {
      "id": 71,
      "user_id": 121,
      "message_content": "The reviewer asked for a change and the claim was rejected.",
      "sent_at": "2020-06-18 17:32:40",
      "message_type": "appointment",
      "response_time_minutes": 52
    },
    {
      "id": 72,
      "user_id": 61,
      "message_content": "No response from the courier, so the order was reviewed.",
      "sent_at": "2021-05-02 13:31:11",
      "message_type": "follow-up",
      "response_time_minutes": 57
    },
    {
      "id": 73,
      "user_id": 143,
      "message_content": null,
      "sent_at": "2021-06-21 15:28:55",
      "message_type": "follow-up",
      "response_time_minutes": 75
    },
    {
      "id": 74,
      "user_id": 169,
      "message_content": "The reviewer confirmed the details and the delivery was resolved.",
      "sent_at": "2020-02-14 13:39:48",
      "message_type": "appointment",
      "response_time_minutes": 53
    },
    {
      "id": 75,
      "user_id": 68,
      "message_content": "The reviewer confirmed the details and the refund was resolved.",
      "sent_at": "2021-05-18 19:38:05",
      "message_type": "inquiry",
      "response_time_minutes": 71
    },
    {
      "id": 76,
      "user_id": 131,
      "message_content": "The reviewer confirmed the details and the shipment was approved.",
      "sent_at": "2020-05-09 14:19:51",
      "message_type": "follow-up",
      "response_time_minutes": 71
    },
    {
      "id": 77,
      "user_id": 155,
      "message_content": "The account owner reported an incomplete issue; the transfer was delayed.",
      "sent_at": "2020-07-06 17:04:38",
      "message_type": "follow-up",
      "response_time_minutes": 72
    },
    {
      "id": 78,
      "user_id": 72,
      "message_content": "No response from an operator, so the request was processed.",
      "sent_at": "2022-01-25 15:07:16",
      "message_type": "inquiry",
      "response_time_minutes": 49
    },
    {
      "id": 79,
      "user_id": 150,
      "message_content": "The record was reopened — unusual case, no further action.",
      "sent_at": "2022-02-05 22:10:30",
      "message_type": "follow-up",
      "response_time_minutes": 44
    },
    {
      "id": 80,
      "user_id": 142,
      "message_content": "The reviewer confirmed the details and the order was updated.",
      "sent_at": "2021-01-04 14:39:00",
      "message_type": "follow-up",
      "response_time_minutes": 24
    },
    {
      "id": 81,
      "user_id": 101,
      "message_content": "The reviewer confirmed the details and the request was closed.",
      "sent_at": "2022-11-10 15:15:18",
      "message_type": "follow-up",
      "response_time_minutes": 51
    },
    {
      "id": 82,
      "user_id": 116,
      "message_content": "The document was completed — urgent case, no further action.",
      "sent_at": "2021-10-19 03:27:53",
      "message_type": "follow-up",
      "response_time_minutes": 41
    },
    {
      "id": 83,
      "user_id": 138,
      "message_content": "The supplier asked for a change and the record was replaced.",
      "sent_at": "2021-08-20 20:55:18",
      "message_type": "appointment",
      "response_time_minutes": 48
    },
    {
      "id": 84,
      "user_id": 157,
      "message_content": "An operator asked for a change and the order was rescheduled.",
      "sent_at": "2022-02-15 08:47:36",
      "message_type": "follow-up",
      "response_time_minutes": 24
    },
    {
      "id": 85,
      "user_id": 101,
      "message_content": "The team asked for a change and the record was rescheduled.",
      "sent_at": "2021-03-04 22:21:13",
      "message_type": "follow-up",
      "response_time_minutes": 82
    },
    {
      "id": 86,
      "user_id": 108,
      "message_content": "No response from the team, so the account was confirmed.",
      "sent_at": "2021-06-01 16:24:58",
      "message_type": "inquiry",
      "response_time_minutes": 98
    },
    {
      "id": 87,
      "user_id": 199,
      "message_content": null,
      "sent_at": "2020-11-14 12:13:58",
      "message_type": "inquiry",
      "response_time_minutes": 34
    },
    {
      "id": 88,
      "user_id": 191,
      "message_content": "The customer asked for a change and the session was replaced.",
      "sent_at": "2021-12-14 15:36:05",
      "message_type": "inquiry",
      "response_time_minutes": 53
    },
    {
      "id": 89,
      "user_id": 95,
      "message_content": "An operator asked for a change and the record was approved.",
      "sent_at": "2022-07-31 17:20:25",
      "message_type": "follow-up",
      "response_time_minutes": 69
    },
    {
      "id": 90,
      "user_id": 37,
      "message_content": "The account owner confirmed the details and the claim was updated.",
      "sent_at": "2020-06-23 20:53:12",
      "message_type": "follow-up",
      "response_time_minutes": 60
    },
    {
      "id": 91,
      "user_id": 83,
      "message_content": "No response from an operator, so the transfer was updated.",
      "sent_at": "2020-03-16 23:16:50",
      "message_type": "follow-up",
      "response_time_minutes": 20
    },
    {
      "id": 92,
      "user_id": 60,
      "message_content": "The team reported a late issue; the account was reviewed.",
      "sent_at": "2020-08-22 18:12:52",
      "message_type": "inquiry",
      "response_time_minutes": 73
    },
    {
      "id": 93,
      "user_id": 20,
      "message_content": null,
      "sent_at": "2022-06-01 15:02:50",
      "message_type": "follow-up",
      "response_time_minutes": 85
    },
    {
      "id": 94,
      "user_id": 20,
      "message_content": "The team confirmed the details and the document was rejected.",
      "sent_at": "2022-04-03 08:31:45",
      "message_type": "inquiry",
      "response_time_minutes": 61
    },
    {
      "id": 95,
      "user_id": 168,
      "message_content": "No response from the courier, so the item was rejected.",
      "sent_at": "2020-12-06 16:09:35",
      "message_type": "inquiry",
      "response_time_minutes": 72
    },
    {
      "id": 96,
      "user_id": 11,
      "message_content": "The supplier asked for a change and the record was closed.",
      "sent_at": "2022-08-21 07:58:22",
      "message_type": "appointment",
      "response_time_minutes": 63
    },
    {
      "id": 97,
      "user_id": 74,
      "message_content": "No response from the supplier, so the claim was completed.",
      "sent_at": "2020-05-02 11:31:27",
      "message_type": "inquiry",
      "response_time_minutes": 46
    },
    {
      "id": 98,
      "user_id": 24,
      "message_content": "No response from the supplier, so the invoice was rescheduled.",
      "sent_at": "2021-11-28 21:26:39",
      "message_type": "appointment",
      "response_time_minutes": 99
    },
    {
      "id": 99,
      "user_id": 192,
      "message_content": "No response from the courier, so the report was reviewed.",
      "sent_at": "2020-07-20 10:02:02",
      "message_type": "follow-up",
      "response_time_minutes": 59
    },
    {
      "id": 100,
      "user_id": 129,
      "message_content": "The customer asked for a change and the payment was reopened.",
      "sent_at": "2021-04-29 19:53:26",
      "message_type": "follow-up",
      "response_time_minutes": 60
    },
    {
      "id": 101,
      "user_id": 56,
      "message_content": "The report was confirmed — incomplete case, no further action.",
      "sent_at": "2020-12-13 09:05:57",
      "message_type": "inquiry",
      "response_time_minutes": 52
    },
    {
      "id": 102,
      "user_id": 168,
      "message_content": "The account owner reported an unusual issue; the shipment was delayed.",
      "sent_at": "2021-12-02 21:18:46",
      "message_type": "inquiry",
      "response_time_minutes": 91
    },
    {
      "id": 103,
      "user_id": 45,
      "message_content": "Support asked for a change and the request was closed.",
      "sent_at": "2021-02-26 21:48:54",
      "message_type": "appointment",
      "response_time_minutes": 62
    },
    {
      "id": 104,
      "user_id": 56,
      "message_content": null,
      "sent_at": "2022-07-26 22:01:02",
      "message_type": "appointment",
      "response_time_minutes": 65
    },
    {
      "id": 105,
      "user_id": 116,
      "message_content": "The reviewer confirmed the details and the order was reviewed.",
      "sent_at": "2020-02-01 10:10:56",
      "message_type": "inquiry",
      "response_time_minutes": 47
    },
    {
      "id": 106,
      "user_id": 166,
      "message_content": null,
      "sent_at": "2020-06-01 15:00:30",
      "message_type": "follow-up",
      "response_time_minutes": 76
    },
    {
      "id": 107,
      "user_id": 155,
      "message_content": "No response from an operator, so the record was confirmed.",
      "sent_at": "2021-03-20 16:20:27",
      "message_type": "appointment",
      "response_time_minutes": 63
    },
    {
      "id": 108,
      "user_id": 2,
      "message_content": null,
      "sent_at": "2021-06-27 11:37:59",
      "message_type": "inquiry",
      "response_time_minutes": 57
    },
    {
      "id": 109,
      "user_id": 81,
      "message_content": "The team asked for a change and the record was resolved.",
      "sent_at": "2021-07-20 10:00:51",
      "message_type": "inquiry",
      "response_time_minutes": 56
    },
    {
      "id": 110,
      "user_id": 197,
      "message_content": "The reviewer confirmed the details and the booking was completed.",
      "sent_at": "2021-10-20 08:54:39",
      "message_type": "appointment",
      "response_time_minutes": 63
    },
    {
      "id": 111,
      "user_id": 189,
      "message_content": null,
      "sent_at": "2021-07-05 19:38:17",
      "message_type": "follow-up",
      "response_time_minutes": 55
    },
    {
      "id": 112,
      "user_id": 187,
      "message_content": "No response from the team, so the document was reviewed.",
      "sent_at": "2022-12-18 17:18:14",
      "message_type": "appointment",
      "response_time_minutes": 55
    },
    {
      "id": 113,
      "user_id": 26,
      "message_content": "The invoice was delayed — routine case, no further action.",
      "sent_at": "2022-05-14 19:05:24",
      "message_type": "inquiry",
      "response_time_minutes": 46
    },
    {
      "id": 114,
      "user_id": 131,
      "message_content": "No response from the courier, so the shipment was reopened.",
      "sent_at": "2021-01-11 17:16:44",
      "message_type": "follow-up",
      "response_time_minutes": 59
    },
    {
      "id": 115,
      "user_id": 75,
      "message_content": "The courier confirmed the details and the appointment was refunded.",
      "sent_at": "2020-05-18 16:12:13",
      "message_type": "appointment",
      "response_time_minutes": 75
    },
    {
      "id": 116,
      "user_id": 14,
      "message_content": "No response from the reviewer, so the session was reopened.",
      "sent_at": "2022-04-14 14:12:15",
      "message_type": "appointment",
      "response_time_minutes": 91
    },
    {
      "id": 117,
      "user_id": 130,
      "message_content": "No response from the account owner, so the item was closed.",
      "sent_at": "2022-03-22 19:36:10",
      "message_type": "inquiry",
      "response_time_minutes": 81
    },
    {
      "id": 118,
      "user_id": 190,
      "message_content": "The team asked for a change and the claim was replaced.",
      "sent_at": "2022-03-27 12:05:36",
      "message_type": "follow-up",
      "response_time_minutes": 62
    },
    {
      "id": 119,
      "user_id": 83,
      "message_content": null,
      "sent_at": "2021-05-05 19:17:00",
      "message_type": "inquiry",
      "response_time_minutes": 30
    },
    {
      "id": 120,
      "user_id": 37,
      "message_content": "The payment was rescheduled — late case, no further action.",
      "sent_at": "2020-09-13 10:56:34",
      "message_type": "inquiry",
      "response_time_minutes": 71
    },
    {
      "id": 121,
      "user_id": 23,
      "message_content": "The ticket was delayed — repeat case, no further action.",
      "sent_at": "2020-11-11 12:13:43",
      "message_type": "follow-up",
      "response_time_minutes": 46
    },
    {
      "id": 122,
      "user_id": 136,
      "message_content": "The appointment was reopened — partial case, no further action.",
      "sent_at": "2020-04-26 15:54:07",
      "message_type": "inquiry",
      "response_time_minutes": 58
    },
    {
      "id": 123,
      "user_id": 166,
      "message_content": "Support asked for a change and the account was cancelled.",
      "sent_at": "2022-04-21 08:20:09",
      "message_type": "follow-up",
      "response_time_minutes": 36
    },
    {
      "id": 124,
      "user_id": 80,
      "message_content": "The team reported a standard issue; the invoice was replaced.",
      "sent_at": "2022-01-22 11:21:56",
      "message_type": "inquiry",
      "response_time_minutes": 78
    },
    {
      "id": 125,
      "user_id": 47,
      "message_content": null,
      "sent_at": "2020-09-25 19:38:42",
      "message_type": "inquiry",
      "response_time_minutes": 65
    },
    {
      "id": 126,
      "user_id": 93,
      "message_content": "The booking was rescheduled — minor case, no further action.",
      "sent_at": "2021-11-02 19:08:54",
      "message_type": "inquiry",
      "response_time_minutes": 57
    },
    {
      "id": 127,
      "user_id": 108,
      "message_content": "The supplier asked for a change and the request was cancelled.",
      "sent_at": "2022-12-10 15:02:28",
      "message_type": "inquiry",
      "response_time_minutes": 69
    },
    {
      "id": 128,
      "user_id": 130,
      "message_content": "No response from the courier, so the invoice was escalated.",
      "sent_at": "2022-03-06 20:03:35",
      "message_type": "inquiry",
      "response_time_minutes": 47
    },
    {
      "id": 129,
      "user_id": 70,
      "message_content": "The supplier confirmed the details and the ticket was refunded.",
      "sent_at": "2021-01-29 07:44:52",
      "message_type": "appointment",
      "response_time_minutes": 70
    },
    {
      "id": 130,
      "user_id": 141,
      "message_content": "No response from the customer, so the record was updated.",
      "sent_at": "2020-06-10 21:23:20",
      "message_type": "inquiry",
      "response_time_minutes": 83
    },
    {
      "id": 131,
      "user_id": 69,
      "message_content": "The document was confirmed — manual case, no further action.",
      "sent_at": "2020-07-07 23:04:30",
      "message_type": "inquiry",
      "response_time_minutes": 72
    },
    {
      "id": 132,
      "user_id": 37,
      "message_content": "The account owner reported a late issue; the session was processed.",
      "sent_at": "2021-06-12 11:11:38",
      "message_type": "appointment",
      "response_time_minutes": 67
    },
    {
      "id": 133,
      "user_id": 52,
      "message_content": "The reviewer reported an urgent issue; the transfer was processed.",
      "sent_at": "2021-07-17 17:53:09",
      "message_type": "inquiry",
      "response_time_minutes": 47
    },
    {
      "id": 134,
      "user_id": 160,
      "message_content": "The account owner reported a late issue; the booking was completed.",
      "sent_at": "2020-07-01 17:49:01",
      "message_type": "follow-up",
      "response_time_minutes": 66
    },
    {
      "id": 135,
      "user_id": 84,
      "message_content": "The account was confirmed — repeat case, no further action.",
      "sent_at": "2020-03-31 03:51:27",
      "message_type": "inquiry",
      "response_time_minutes": 81
    },
    {
      "id": 136,
      "user_id": 24,
      "message_content": "The account owner confirmed the details and the shipment was approved.",
      "sent_at": "2022-07-29 05:21:00",
      "message_type": "inquiry",
      "response_time_minutes": 56
    },
    {
      "id": 137,
      "user_id": 77,
      "message_content": "No response from the reviewer, so the transfer was refunded.",
      "sent_at": "2022-05-17 16:55:31",
      "message_type": "inquiry",
      "response_time_minutes": 61
    },
    {
      "id": 138,
      "user_id": 166,
      "message_content": "The account owner reported a duplicate issue; the request was rescheduled.",
      "sent_at": "2020-11-07 11:44:40",
      "message_type": "appointment",
      "response_time_minutes": 65
    },
    {
      "id": 139,
      "user_id": 104,
      "message_content": "The supplier reported a duplicate issue; the request was processed.",
      "sent_at": "2020-04-20 14:59:24",
      "message_type": "inquiry",
      "response_time_minutes": 80
    },
    {
      "id": 140,
      "user_id": 132,
      "message_content": "The courier confirmed the details and the booking was refunded.",
      "sent_at": "2022-06-15 01:31:42",
      "message_type": "inquiry",
      "response_time_minutes": 50
    },
    {
      "id": 141,
      "user_id": 101,
      "message_content": "No response from an operator, so the report was delayed.",
      "sent_at": "2020-07-02 08:49:20",
      "message_type": "inquiry",
      "response_time_minutes": 48
    },
    {
      "id": 142,
      "user_id": 72,
      "message_content": "The supplier reported a manual issue; the shipment was refunded.",
      "sent_at": "2022-08-08 18:21:59",
      "message_type": "inquiry",
      "response_time_minutes": 53
    },
    {
      "id": 143,
      "user_id": 78,
      "message_content": "The record was reviewed — routine case, no further action.",
      "sent_at": "2020-09-28 17:56:13",
      "message_type": "appointment",
      "response_time_minutes": 77
    },
    {
      "id": 144,
      "user_id": 185,
      "message_content": "The reviewer reported a routine issue; the item was updated.",
      "sent_at": "2020-02-08 14:44:37",
      "message_type": "inquiry",
      "response_time_minutes": 66
    },
    {
      "id": 145,
      "user_id": 20,
      "message_content": "The supplier confirmed the details and the shipment was reviewed.",
      "sent_at": "2021-09-04 14:24:41",
      "message_type": "appointment",
      "response_time_minutes": 79
    },
    {
      "id": 146,
      "user_id": 58,
      "message_content": "The team asked for a change and the order was resolved.",
      "sent_at": "2020-04-16 12:25:53",
      "message_type": "inquiry",
      "response_time_minutes": 34
    },
    {
      "id": 147,
      "user_id": 168,
      "message_content": "The courier asked for a change and the payment was replaced.",
      "sent_at": "2021-06-17 19:57:45",
      "message_type": "follow-up",
      "response_time_minutes": 19
    },
    {
      "id": 148,
      "user_id": 190,
      "message_content": "Support asked for a change and the request was rejected.",
      "sent_at": "2020-11-30 20:27:33",
      "message_type": "follow-up",
      "response_time_minutes": 71
    },
    {
      "id": 149,
      "user_id": 95,
      "message_content": "The record was reopened — late case, no further action.",
      "sent_at": "2020-07-29 01:46:07",
      "message_type": "follow-up",
      "response_time_minutes": 63
    },
    {
      "id": 150,
      "user_id": 72,
      "message_content": "The report was refunded — duplicate case, no further action.",
      "sent_at": "2020-10-18 23:29:08",
      "message_type": "inquiry",
      "response_time_minutes": 87
    },
    {
      "id": 151,
      "user_id": 20,
      "message_content": "The record was refunded — urgent case, no further action.",
      "sent_at": "2022-02-25 00:13:42",
      "message_type": "inquiry",
      "response_time_minutes": 46
    },
    {
      "id": 152,
      "user_id": 84,
      "message_content": "Support asked for a change and the order was confirmed.",
      "sent_at": "2020-02-20 20:00:44",
      "message_type": "appointment",
      "response_time_minutes": 50
    },
    {
      "id": 153,
      "user_id": 101,
      "message_content": "The account owner reported an unusual issue; the ticket was reopened.",
      "sent_at": "2022-10-29 07:40:09",
      "message_type": "inquiry",
      "response_time_minutes": 30
    },
    {
      "id": 154,
      "user_id": 56,
      "message_content": "The order was updated — late case, no further action.",
      "sent_at": "2020-08-25 15:20:07",
      "message_type": "inquiry",
      "response_time_minutes": 74
    },
    {
      "id": 155,
      "user_id": 61,
      "message_content": "No response from the supplier, so the payment was updated.",
      "sent_at": "2021-06-04 16:20:13",
      "message_type": "appointment",
      "response_time_minutes": 73
    },
    {
      "id": 156,
      "user_id": 132,
      "message_content": "The team confirmed the details and the appointment was processed.",
      "sent_at": "2021-05-12 18:01:34",
      "message_type": "appointment",
      "response_time_minutes": 67
    },
    {
      "id": 157,
      "user_id": 52,
      "message_content": "The supplier reported an urgent issue; the report was closed.",
      "sent_at": "2020-11-08 09:48:14",
      "message_type": "follow-up",
      "response_time_minutes": 46
    },
    {
      "id": 158,
      "user_id": 39,
      "message_content": "The account owner asked for a change and the payment was escalated.",
      "sent_at": "2020-02-10 20:08:10",
      "message_type": "follow-up",
      "response_time_minutes": 52
    },
    {
      "id": 159,
      "user_id": 200,
      "message_content": "No response from the reviewer, so the shipment was approved.",
      "sent_at": "2022-01-10 12:01:03",
      "message_type": "inquiry",
      "response_time_minutes": 86
    },
    {
      "id": 160,
      "user_id": 77,
      "message_content": "An operator confirmed the details and the appointment was confirmed.",
      "sent_at": "2022-12-09 15:12:44",
      "message_type": "inquiry",
      "response_time_minutes": 68
    },
    {
      "id": 161,
      "user_id": 98,
      "message_content": "An operator reported a partial issue; the refund was rejected.",
      "sent_at": "2020-02-21 19:09:54",
      "message_type": "inquiry",
      "response_time_minutes": 27
    },
    {
      "id": 162,
      "user_id": 89,
      "message_content": "The customer asked for a change and the report was reviewed.",
      "sent_at": "2022-10-24 15:58:04",
      "message_type": "follow-up",
      "response_time_minutes": 67
    },
    {
      "id": 163,
      "user_id": 106,
      "message_content": "The delivery was escalated — unusual case, no further action.",
      "sent_at": "2022-05-07 13:23:31",
      "message_type": "follow-up",
      "response_time_minutes": 61
    },
    {
      "id": 164,
      "user_id": 26,
      "message_content": "The courier asked for a change and the document was completed.",
      "sent_at": "2022-11-18 16:33:13",
      "message_type": "inquiry",
      "response_time_minutes": 97
    },
    {
      "id": 165,
      "user_id": 130,
      "message_content": "The team asked for a change and the account was refunded.",
      "sent_at": "2022-03-30 08:43:10",
      "message_type": "inquiry",
      "response_time_minutes": 62
    },
    {
      "id": 166,
      "user_id": 39,
      "message_content": "The courier reported a duplicate issue; the transfer was rejected.",
      "sent_at": "2022-07-31 18:02:50",
      "message_type": "appointment",
      "response_time_minutes": 59
    },
    {
      "id": 167,
      "user_id": 107,
      "message_content": "Support asked for a change and the delivery was approved.",
      "sent_at": "2022-10-15 16:50:28",
      "message_type": "follow-up",
      "response_time_minutes": 50
    },
    {
      "id": 168,
      "user_id": 154,
      "message_content": "The record was rejected — incomplete case, no further action.",
      "sent_at": "2021-10-06 05:42:09",
      "message_type": "inquiry",
      "response_time_minutes": 69
    },
    {
      "id": 169,
      "user_id": 80,
      "message_content": "An operator confirmed the details and the shipment was closed.",
      "sent_at": "2020-11-05 14:36:08",
      "message_type": "inquiry",
      "response_time_minutes": 69
    },
    {
      "id": 170,
      "user_id": 86,
      "message_content": "The team reported a standard issue; the report was updated.",
      "sent_at": "2021-08-15 02:48:25",
      "message_type": "inquiry",
      "response_time_minutes": 71
    },
    {
      "id": 171,
      "user_id": 43,
      "message_content": "No response from the customer, so the booking was rejected.",
      "sent_at": "2022-05-07 15:47:13",
      "message_type": "appointment",
      "response_time_minutes": 40
    },
    {
      "id": 172,
      "user_id": 165,
      "message_content": "The customer reported an automatic issue; the report was confirmed.",
      "sent_at": "2022-04-13 17:39:06",
      "message_type": "follow-up",
      "response_time_minutes": 92
    },
    {
      "id": 173,
      "user_id": 140,
      "message_content": "The courier confirmed the details and the account was processed.",
      "sent_at": "2020-10-25 12:23:24",
      "message_type": "follow-up",
      "response_time_minutes": 52
    },
    {
      "id": 174,
      "user_id": 133,
      "message_content": "No response from the supplier, so the transfer was rescheduled.",
      "sent_at": "2021-09-03 13:07:06",
      "message_type": "inquiry",
      "response_time_minutes": 53
    },
    {
      "id": 175,
      "user_id": 107,
      "message_content": null,
      "sent_at": "2020-12-07 11:26:53",
      "message_type": "inquiry",
      "response_time_minutes": 35
    },
    {
      "id": 176,
      "user_id": 90,
      "message_content": "The customer reported an automatic issue; the claim was approved.",
      "sent_at": "2021-06-11 08:29:00",
      "message_type": "inquiry",
      "response_time_minutes": 53
    },
    {
      "id": 177,
      "user_id": 70,
      "message_content": "Support asked for a change and the report was delayed.",
      "sent_at": "2022-12-02 18:57:52",
      "message_type": "follow-up",
      "response_time_minutes": 70
    },
    {
      "id": 178,
      "user_id": 154,
      "message_content": "No response from the supplier, so the order was rescheduled.",
      "sent_at": "2021-07-28 23:50:14",
      "message_type": "appointment",
      "response_time_minutes": 57
    },
    {
      "id": 179,
      "user_id": 80,
      "message_content": null,
      "sent_at": "2020-08-13 14:16:57",
      "message_type": "follow-up",
      "response_time_minutes": 26
    },
    {
      "id": 180,
      "user_id": 167,
      "message_content": "The account owner reported a late issue; the appointment was updated.",
      "sent_at": "2020-11-13 17:54:31",
      "message_type": "inquiry",
      "response_time_minutes": 74
    },
    {
      "id": 181,
      "user_id": 116,
      "message_content": "The courier asked for a change and the invoice was completed.",
      "sent_at": "2021-05-13 01:07:52",
      "message_type": "appointment",
      "response_time_minutes": 65
    },
    {
      "id": 182,
      "user_id": 20,
      "message_content": null,
      "sent_at": "2021-09-30 20:33:24",
      "message_type": "follow-up",
      "response_time_minutes": 68
    },
    {
      "id": 183,
      "user_id": 3,
      "message_content": "The delivery was reopened — incomplete case, no further action.",
      "sent_at": "2021-01-13 20:33:03",
      "message_type": "inquiry",
      "response_time_minutes": 49
    },
    {
      "id": 184,
      "user_id": 166,
      "message_content": "Support asked for a change and the booking was processed.",
      "sent_at": "2020-06-05 18:37:16",
      "message_type": "inquiry",
      "response_time_minutes": 40
    },
    {
      "id": 185,
      "user_id": 17,
      "message_content": null,
      "sent_at": "2020-01-02 08:01:06",
      "message_type": "follow-up",
      "response_time_minutes": 72
    },
    {
      "id": 186,
      "user_id": 129,
      "message_content": "The account owner reported a manual issue; the ticket was updated.",
      "sent_at": "2020-02-18 23:13:09",
      "message_type": "inquiry",
      "response_time_minutes": 43
    },
    {
      "id": 187,
      "user_id": 50,
      "message_content": "The supplier asked for a change and the session was cancelled.",
      "sent_at": "2021-11-17 19:38:02",
      "message_type": "follow-up",
      "response_time_minutes": 91
    },
    {
      "id": 188,
      "user_id": 14,
      "message_content": "No response from the supplier, so the refund was approved.",
      "sent_at": "2021-09-11 18:50:30",
      "message_type": "follow-up",
      "response_time_minutes": 62
    },
    {
      "id": 189,
      "user_id": 80,
      "message_content": "The reviewer confirmed the details and the order was reopened.",
      "sent_at": "2021-08-27 09:54:57",
      "message_type": "appointment",
      "response_time_minutes": 71
    },
    {
      "id": 190,
      "user_id": 130,
      "message_content": "No response from the team, so the payment was processed.",
      "sent_at": "2022-06-05 13:47:10",
      "message_type": "follow-up",
      "response_time_minutes": 66
    },
    {
      "id": 191,
      "user_id": 167,
      "message_content": "No response from the customer, so the account was resolved.",
      "sent_at": "2022-12-25 16:28:57",
      "message_type": "appointment",
      "response_time_minutes": 86
    },
    {
      "id": 192,
      "user_id": 43,
      "message_content": null,
      "sent_at": "2022-12-02 11:50:51",
      "message_type": "inquiry",
      "response_time_minutes": 41
    },
    {
      "id": 193,
      "user_id": 142,
      "message_content": "The report was completed — standard case, no further action.",
      "sent_at": "2020-04-13 13:05:00",
      "message_type": "appointment",
      "response_time_minutes": 62
    },
    {
      "id": 194,
      "user_id": 84,
      "message_content": "No response from the supplier, so the record was cancelled.",
      "sent_at": "2021-01-22 19:34:45",
      "message_type": "inquiry",
      "response_time_minutes": 26
    },
    {
      "id": 195,
      "user_id": 53,
      "message_content": "The supplier confirmed the details and the ticket was processed.",
      "sent_at": "2022-09-02 12:37:13",
      "message_type": "follow-up",
      "response_time_minutes": 68
    },
    {
      "id": 196,
      "user_id": 118,
      "message_content": "The transfer was reviewed — incomplete case, no further action.",
      "sent_at": "2022-01-04 17:56:31",
      "message_type": "inquiry",
      "response_time_minutes": 58
    },
    {
      "id": 197,
      "user_id": 177,
      "message_content": "The account owner reported an unusual issue; the invoice was rejected.",
      "sent_at": "2021-01-07 20:25:58",
      "message_type": "follow-up",
      "response_time_minutes": 71
    },
    {
      "id": 198,
      "user_id": 50,
      "message_content": "The session was confirmed — partial case, no further action.",
      "sent_at": "2020-10-20 07:03:04",
      "message_type": "inquiry",
      "response_time_minutes": 71
    },
    {
      "id": 199,
      "user_id": 3,
      "message_content": "The account owner reported a routine issue; the item was updated.",
      "sent_at": "2020-12-29 12:27:02",
      "message_type": "follow-up",
      "response_time_minutes": 48
    },
    {
      "id": 200,
      "user_id": 85,
      "message_content": "Support asked for a change and the claim was refunded.",
      "sent_at": "2022-01-01 09:43:52",
      "message_type": "appointment",
      "response_time_minutes": 71
    },
    {
      "id": 201,
      "user_id": 93,
      "message_content": "Support asked for a change and the delivery was approved.",
      "sent_at": "2021-01-30 00:46:05",
      "message_type": "appointment",
      "response_time_minutes": 86
    },
    {
      "id": 202,
      "user_id": 154,
      "message_content": "The ticket was delayed — automatic case, no further action.",
      "sent_at": "2021-09-18 17:40:09",
      "message_type": "follow-up",
      "response_time_minutes": 85
    },
    {
      "id": 203,
      "user_id": 176,
      "message_content": "No response from the customer, so the booking was replaced.",
      "sent_at": "2020-01-29 21:16:03",
      "message_type": "inquiry",
      "response_time_minutes": 79
    },
    {
      "id": 204,
      "user_id": 130,
      "message_content": null,
      "sent_at": "2022-12-19 16:56:16",
      "message_type": "inquiry",
      "response_time_minutes": 49
    },
    {
      "id": 205,
      "user_id": 100,
      "message_content": "Support asked for a change and the delivery was completed.",
      "sent_at": "2021-11-03 15:50:07",
      "message_type": "follow-up",
      "response_time_minutes": 71
    },
    {
      "id": 206,
      "user_id": 74,
      "message_content": "The document was refunded — unusual case, no further action.",
      "sent_at": "2021-04-07 15:41:29",
      "message_type": "inquiry",
      "response_time_minutes": 74
    },
    {
      "id": 207,
      "user_id": 69,
      "message_content": "The reviewer confirmed the details and the session was resolved.",
      "sent_at": "2022-10-16 12:02:36",
      "message_type": "follow-up",
      "response_time_minutes": 59
    },
    {
      "id": 208,
      "user_id": 66,
      "message_content": "The reviewer reported a late issue; the delivery was reviewed.",
      "sent_at": "2021-01-20 15:11:46",
      "message_type": "appointment",
      "response_time_minutes": 31
    },
    {
      "id": 209,
      "user_id": 1,
      "message_content": "The courier asked for a change and the transfer was completed.",
      "sent_at": "2020-09-03 08:31:08",
      "message_type": "follow-up",
      "response_time_minutes": 39
    },
    {
      "id": 210,
      "user_id": 187,
      "message_content": "An operator confirmed the details and the invoice was approved.",
      "sent_at": "2020-06-22 12:38:33",
      "message_type": "follow-up",
      "response_time_minutes": 68
    },
    {
      "id": 211,
      "user_id": 167,
      "message_content": "The supplier confirmed the details and the claim was rescheduled.",
      "sent_at": "2021-07-20 12:16:15",
      "message_type": "inquiry",
      "response_time_minutes": 51
    },
    {
      "id": 212,
      "user_id": 87,
      "message_content": "No response from an operator, so the invoice was closed.",
      "sent_at": "2021-09-24 14:13:34",
      "message_type": "appointment",
      "response_time_minutes": 66
    },
    {
      "id": 213,
      "user_id": 162,
      "message_content": "The courier confirmed the details and the payment was refunded.",
      "sent_at": "2022-08-16 12:26:36",
      "message_type": "inquiry",
      "response_time_minutes": 38
    },
    {
      "id": 214,
      "user_id": 95,
      "message_content": "Support asked for a change and the transfer was reopened.",
      "sent_at": "2022-09-02 17:46:25",
      "message_type": "inquiry",
      "response_time_minutes": 72
    },
    {
      "id": 215,
      "user_id": 133,
      "message_content": "The supplier confirmed the details and the claim was cancelled.",
      "sent_at": "2022-03-24 01:46:13",
      "message_type": "follow-up",
      "response_time_minutes": 102
    },
    {
      "id": 216,
      "user_id": 178,
      "message_content": "The supplier asked for a change and the payment was closed.",
      "sent_at": "2021-04-22 23:16:24",
      "message_type": "inquiry",
      "response_time_minutes": 52
    },
    {
      "id": 217,
      "user_id": 137,
      "message_content": "The account owner asked for a change and the payment was rescheduled.",
      "sent_at": "2022-07-31 20:32:07",
      "message_type": "follow-up",
      "response_time_minutes": 73
    },
    {
      "id": 218,
      "user_id": 60,
      "message_content": "No response from the reviewer, so the shipment was processed.",
      "sent_at": "2021-10-12 08:17:58",
      "message_type": "follow-up",
      "response_time_minutes": 55
    },
    {
      "id": 219,
      "user_id": 72,
      "message_content": "The team reported an automatic issue; the ticket was refunded.",
      "sent_at": "2021-11-04 18:24:49",
      "message_type": "inquiry",
      "response_time_minutes": 65
    },
    {
      "id": 220,
      "user_id": 11,
      "message_content": "The delivery was cancelled — routine case, no further action.",
      "sent_at": "2022-08-28 21:45:27",
      "message_type": "follow-up",
      "response_time_minutes": 80
    },
    {
      "id": 221,
      "user_id": 198,
      "message_content": "No response from an operator, so the delivery was reopened.",
      "sent_at": "2022-11-27 13:13:08",
      "message_type": "inquiry",
      "response_time_minutes": 73
    },
    {
      "id": 222,
      "user_id": 60,
      "message_content": "No response from the customer, so the appointment was reopened.",
      "sent_at": "2022-01-22 10:28:37",
      "message_type": "follow-up",
      "response_time_minutes": 71
    },
    {
      "id": 223,
      "user_id": 74,
      "message_content": "The team confirmed the details and the claim was replaced.",
      "sent_at": "2022-07-29 20:44:47",
      "message_type": "inquiry",
      "response_time_minutes": 54
    },
    {
      "id": 224,
      "user_id": 43,
      "message_content": "The report was closed — minor case, no further action.",
      "sent_at": "2022-11-19 18:08:42",
      "message_type": "follow-up",
      "response_time_minutes": 53
    },
    {
      "id": 225,
      "user_id": 37,
      "message_content": "The team reported a duplicate issue; the claim was delayed.",
      "sent_at": "2020-03-31 15:00:26",
      "message_type": "inquiry",
      "response_time_minutes": 49
    },
    {
      "id": 226,
      "user_id": 85,
      "message_content": "The account owner confirmed the details and the order was replaced.",
      "sent_at": "2022-08-20 16:53:17",
      "message_type": "appointment",
      "response_time_minutes": 83
    },
    {
      "id": 227,
      "user_id": 164,
      "message_content": "No response from the supplier, so the order was approved.",
      "sent_at": "2021-02-22 14:54:42",
      "message_type": "follow-up",
      "response_time_minutes": 51
    },
    {
      "id": 228,
      "user_id": 177,
      "message_content": "The shipment was delayed — late case, no further action.",
      "sent_at": "2022-01-07 19:42:39",
      "message_type": "follow-up",
      "response_time_minutes": 34
    },
    {
      "id": 229,
      "user_id": 129,
      "message_content": "No response from the customer, so the order was cancelled.",
      "sent_at": "2020-03-13 18:10:18",
      "message_type": "inquiry",
      "response_time_minutes": 78
    },
    {
      "id": 230,
      "user_id": 74,
      "message_content": "The supplier asked for a change and the payment was cancelled.",
      "sent_at": "2022-12-27 14:01:39",
      "message_type": "appointment",
      "response_time_minutes": 74
    },
    {
      "id": 231,
      "user_id": 118,
      "message_content": "The document was refunded — duplicate case, no further action.",
      "sent_at": "2022-02-09 12:43:39",
      "message_type": "follow-up",
      "response_time_minutes": 74
    },
    {
      "id": 232,
      "user_id": 128,
      "message_content": "The courier confirmed the details and the claim was processed.",
      "sent_at": "2022-09-03 18:18:55",
      "message_type": "follow-up",
      "response_time_minutes": 67
    },
    {
      "id": 233,
      "user_id": 92,
      "message_content": "The item was reopened — incomplete case, no further action.",
      "sent_at": "2022-05-27 09:49:59",
      "message_type": "follow-up",
      "response_time_minutes": 68
    },
    {
      "id": 234,
      "user_id": 190,
      "message_content": "An operator asked for a change and the request was confirmed.",
      "sent_at": "2020-08-20 19:32:46",
      "message_type": "inquiry",
      "response_time_minutes": 59
    },
    {
      "id": 235,
      "user_id": 146,
      "message_content": "The report was approved — automatic case, no further action.",
      "sent_at": "2020-08-13 15:03:23",
      "message_type": "follow-up",
      "response_time_minutes": 57
    },
    {
      "id": 236,
      "user_id": 138,
      "message_content": "The refund was rescheduled — standard case, no further action.",
      "sent_at": "2022-10-06 14:39:20",
      "message_type": "follow-up",
      "response_time_minutes": 45
    },
    {
      "id": 237,
      "user_id": 43,
      "message_content": "The report was delayed — routine case, no further action.",
      "sent_at": "2020-04-21 21:37:46",
      "message_type": "appointment",
      "response_time_minutes": 39
    },
    {
      "id": 238,
      "user_id": 100,
      "message_content": "The customer confirmed the details and the session was delayed.",
      "sent_at": "2020-03-16 23:27:59",
      "message_type": "inquiry",
      "response_time_minutes": 43
    },
    {
      "id": 239,
      "user_id": 107,
      "message_content": "The team confirmed the details and the invoice was escalated.",
      "sent_at": "2021-07-25 11:34:10",
      "message_type": "appointment",
      "response_time_minutes": 46
    },
    {
      "id": 240,
      "user_id": 137,
      "message_content": "The supplier reported a partial issue; the claim was confirmed.",
      "sent_at": "2021-12-26 12:52:16",
      "message_type": "follow-up",
      "response_time_minutes": 45
    },
    {
      "id": 241,
      "user_id": 130,
      "message_content": "No response from an operator, so the payment was reviewed.",
      "sent_at": "2020-02-22 08:10:03",
      "message_type": "inquiry",
      "response_time_minutes": 65
    },
    {
      "id": 242,
      "user_id": 178,
      "message_content": "An operator asked for a change and the appointment was replaced.",
      "sent_at": "2021-03-01 20:24:54",
      "message_type": "inquiry",
      "response_time_minutes": 13
    },
    {
      "id": 243,
      "user_id": 164,
      "message_content": "An operator reported an unusual issue; the item was reopened.",
      "sent_at": "2021-05-08 04:17:41",
      "message_type": "inquiry",
      "response_time_minutes": 74
    },
    {
      "id": 244,
      "user_id": 118,
      "message_content": "An operator asked for a change and the record was rejected.",
      "sent_at": "2022-10-27 19:53:47",
      "message_type": "follow-up",
      "response_time_minutes": 94
    },
    {
      "id": 245,
      "user_id": 33,
      "message_content": "The appointment was rejected — duplicate case, no further action.",
      "sent_at": "2022-11-16 10:09:57",
      "message_type": "follow-up",
      "response_time_minutes": 70
    },
    {
      "id": 246,
      "user_id": 50,
      "message_content": "The booking was closed — urgent case, no further action.",
      "sent_at": "2020-11-12 14:07:28",
      "message_type": "appointment",
      "response_time_minutes": 79
    },
    {
      "id": 247,
      "user_id": 43,
      "message_content": "The supplier confirmed the details and the payment was escalated.",
      "sent_at": "2020-08-16 09:23:56",
      "message_type": "follow-up",
      "response_time_minutes": 86
    },
    {
      "id": 248,
      "user_id": 39,
      "message_content": "The booking was escalated — incomplete case, no further action.",
      "sent_at": "2021-10-17 15:17:46",
      "message_type": "inquiry",
      "response_time_minutes": 77
    },
    {
      "id": 249,
      "user_id": 142,
      "message_content": "The reviewer asked for a change and the document was resolved.",
      "sent_at": "2021-09-06 19:38:58",
      "message_type": "inquiry",
      "response_time_minutes": 53
    },
    {
      "id": 250,
      "user_id": 131,
      "message_content": "The supplier reported a manual issue; the session was approved.",
      "sent_at": "2021-07-12 20:11:08",
      "message_type": "follow-up",
      "response_time_minutes": 63
    },
    {
      "id": 251,
      "user_id": 168,
      "message_content": "No response from the customer, so the delivery was reviewed.",
      "sent_at": "2020-01-25 09:49:32",
      "message_type": "inquiry",
      "response_time_minutes": 49
    },
    {
      "id": 252,
      "user_id": 39,
      "message_content": "The claim was reopened — urgent case, no further action.",
      "sent_at": "2020-01-11 18:23:03",
      "message_type": "appointment",
      "response_time_minutes": 86
    },
    {
      "id": 253,
      "user_id": 119,
      "message_content": "Support asked for a change and the transfer was closed.",
      "sent_at": "2022-05-03 19:56:59",
      "message_type": "inquiry",
      "response_time_minutes": 44
    },
    {
      "id": 254,
      "user_id": 29,
      "message_content": "The document was completed — routine case, no further action.",
      "sent_at": "2021-08-03 17:46:09",
      "message_type": "inquiry",
      "response_time_minutes": 56
    },
    {
      "id": 255,
      "user_id": 39,
      "message_content": "The account owner confirmed the details and the refund was completed.",
      "sent_at": "2022-09-08 10:21:11",
      "message_type": "appointment",
      "response_time_minutes": 56
    },
    {
      "id": 256,
      "user_id": 3,
      "message_content": "The courier asked for a change and the transfer was rescheduled.",
      "sent_at": "2020-07-08 14:21:03",
      "message_type": "follow-up",
      "response_time_minutes": 51
    },
    {
      "id": 257,
      "user_id": 14,
      "message_content": "No response from the customer, so the transfer was delayed.",
      "sent_at": "2020-11-03 12:07:48",
      "message_type": "follow-up",
      "response_time_minutes": 38
    },
    {
      "id": 258,
      "user_id": 94,
      "message_content": "The reviewer reported an urgent issue; the transfer was cancelled.",
      "sent_at": "2020-09-26 15:24:13",
      "message_type": "appointment",
      "response_time_minutes": 46
    },
    {
      "id": 259,
      "user_id": 70,
      "message_content": "The transfer was processed — repeat case, no further action.",
      "sent_at": "2022-02-22 01:50:01",
      "message_type": "appointment",
      "response_time_minutes": 71
    },
    {
      "id": 260,
      "user_id": 199,
      "message_content": "The reviewer reported a routine issue; the transfer was rescheduled.",
      "sent_at": "2020-04-03 14:08:19",
      "message_type": "appointment",
      "response_time_minutes": 48
    },
    {
      "id": 261,
      "user_id": 81,
      "message_content": null,
      "sent_at": "2022-09-23 14:55:44",
      "message_type": "appointment",
      "response_time_minutes": 60
    },
    {
      "id": 262,
      "user_id": 155,
      "message_content": "An operator confirmed the details and the booking was replaced.",
      "sent_at": "2020-12-27 13:06:08",
      "message_type": "inquiry",
      "response_time_minutes": 71
    },
    {
      "id": 263,
      "user_id": 85,
      "message_content": "The courier asked for a change and the order was confirmed.",
      "sent_at": "2022-04-18 22:33:48",
      "message_type": "inquiry",
      "response_time_minutes": 101
    },
    {
      "id": 264,
      "user_id": 155,
      "message_content": "Support asked for a change and the claim was refunded.",
      "sent_at": "2021-06-24 16:52:19",
      "message_type": "inquiry",
      "response_time_minutes": 107
    },
    {
      "id": 265,
      "user_id": 11,
      "message_content": "The session was completed — repeat case, no further action.",
      "sent_at": "2022-12-27 13:55:51",
      "message_type": "inquiry",
      "response_time_minutes": 51
    },
    {
      "id": 266,
      "user_id": 96,
      "message_content": "The courier reported an incomplete issue; the ticket was processed.",
      "sent_at": "2022-04-10 19:01:31",
      "message_type": "inquiry",
      "response_time_minutes": 55
    },
    {
      "id": 267,
      "user_id": 137,
      "message_content": "The courier confirmed the details and the appointment was escalated.",
      "sent_at": "2020-12-27 11:31:31",
      "message_type": "inquiry",
      "response_time_minutes": 66
    },
    {
      "id": 268,
      "user_id": 3,
      "message_content": "No response from an operator, so the record was confirmed.",
      "sent_at": "2022-09-01 19:38:38",
      "message_type": "follow-up",
      "response_time_minutes": 52
    },
    {
      "id": 269,
      "user_id": 177,
      "message_content": "No response from the courier, so the ticket was approved.",
      "sent_at": "2020-12-24 17:18:01",
      "message_type": "follow-up",
      "response_time_minutes": 42
    },
    {
      "id": 270,
      "user_id": 74,
      "message_content": "The courier confirmed the details and the delivery was refunded.",
      "sent_at": "2021-01-11 22:00:27",
      "message_type": "inquiry",
      "response_time_minutes": 58
    },
    {
      "id": 271,
      "user_id": 44,
      "message_content": "The ticket was reviewed — late case, no further action.",
      "sent_at": "2021-02-13 11:53:19",
      "message_type": "appointment",
      "response_time_minutes": 54
    },
    {
      "id": 272,
      "user_id": 187,
      "message_content": "The ticket was replaced — duplicate case, no further action.",
      "sent_at": "2022-08-09 16:39:33",
      "message_type": "inquiry",
      "response_time_minutes": 60
    },
    {
      "id": 273,
      "user_id": 20,
      "message_content": "An operator confirmed the details and the item was reopened.",
      "sent_at": "2020-05-09 07:31:10",
      "message_type": "inquiry",
      "response_time_minutes": 42
    },
    {
      "id": 274,
      "user_id": 166,
      "message_content": "The team reported a manual issue; the account was replaced.",
      "sent_at": "2020-07-10 16:11:37",
      "message_type": "follow-up",
      "response_time_minutes": 50
    },
    {
      "id": 275,
      "user_id": 154,
      "message_content": "The team confirmed the details and the session was escalated.",
      "sent_at": "2021-08-25 12:31:28",
      "message_type": "inquiry",
      "response_time_minutes": 80
    },
    {
      "id": 276,
      "user_id": 116,
      "message_content": "The reviewer asked for a change and the ticket was refunded.",
      "sent_at": "2022-12-24 21:21:17",
      "message_type": "follow-up",
      "response_time_minutes": 89
    },
    {
      "id": 277,
      "user_id": 195,
      "message_content": "The supplier asked for a change and the invoice was reopened.",
      "sent_at": "2020-02-02 13:50:54",
      "message_type": "appointment",
      "response_time_minutes": 55
    },
    {
      "id": 278,
      "user_id": 44,
      "message_content": "The claim was resolved — duplicate case, no further action.",
      "sent_at": "2021-11-15 17:35:01",
      "message_type": "inquiry",
      "response_time_minutes": 53
    },
    {
      "id": 279,
      "user_id": 56,
      "message_content": "The team asked for a change and the refund was cancelled.",
      "sent_at": "2021-03-31 18:13:17",
      "message_type": "inquiry",
      "response_time_minutes": 73
    },
    {
      "id": 280,
      "user_id": 137,
      "message_content": "The reviewer confirmed the details and the payment was resolved.",
      "sent_at": "2020-08-09 16:09:44",
      "message_type": "appointment",
      "response_time_minutes": 97
    },
    {
      "id": 281,
      "user_id": 19,
      "message_content": "The courier reported a late issue; the request was delayed.",
      "sent_at": "2022-03-10 09:23:31",
      "message_type": "follow-up",
      "response_time_minutes": 47
    },
    {
      "id": 282,
      "user_id": 131,
      "message_content": "The courier confirmed the details and the record was escalated.",
      "sent_at": "2021-11-19 08:31:42",
      "message_type": "follow-up",
      "response_time_minutes": 85
    },
    {
      "id": 283,
      "user_id": 129,
      "message_content": "The reviewer confirmed the details and the session was resolved.",
      "sent_at": "2021-04-20 21:45:16",
      "message_type": "follow-up",
      "response_time_minutes": 76
    },
    {
      "id": 284,
      "user_id": 178,
      "message_content": "No response from an operator, so the account was reopened.",
      "sent_at": "2021-06-24 14:27:28",
      "message_type": "inquiry",
      "response_time_minutes": 65
    },
    {
      "id": 285,
      "user_id": 166,
      "message_content": "The courier confirmed the details and the report was confirmed.",
      "sent_at": "2021-12-31 21:42:02",
      "message_type": "appointment",
      "response_time_minutes": 68
    },
    {
      "id": 286,
      "user_id": 141,
      "message_content": "The team asked for a change and the order was reopened.",
      "sent_at": "2020-09-08 11:35:17",
      "message_type": "follow-up",
      "response_time_minutes": 67
    },
    {
      "id": 287,
      "user_id": 26,
      "message_content": "An operator asked for a change and the claim was replaced.",
      "sent_at": "2022-10-19 11:07:27",
      "message_type": "follow-up",
      "response_time_minutes": 84
    },
    {
      "id": 288,
      "user_id": 164,
      "message_content": "An operator asked for a change and the shipment was rescheduled.",
      "sent_at": "2022-05-12 14:15:11",
      "message_type": "follow-up",
      "response_time_minutes": 70
    },
    {
      "id": 289,
      "user_id": 143,
      "message_content": null,
      "sent_at": "2021-03-30 13:25:15",
      "message_type": "follow-up",
      "response_time_minutes": 59
    },
    {
      "id": 290,
      "user_id": 173,
      "message_content": "The customer confirmed the details and the request was completed.",
      "sent_at": "2020-09-28 12:41:52",
      "message_type": "follow-up",
      "response_time_minutes": 55
    },
    {
      "id": 291,
      "user_id": 96,
      "message_content": "An operator asked for a change and the payment was processed.",
      "sent_at": "2021-03-20 16:45:21",
      "message_type": "inquiry",
      "response_time_minutes": 58
    },
    {
      "id": 292,
      "user_id": 152,
      "message_content": "No response from an operator, so the shipment was approved.",
      "sent_at": "2021-01-24 19:52:51",
      "message_type": "inquiry",
      "response_time_minutes": 72
    },
    {
      "id": 293,
      "user_id": 154,
      "message_content": "The transfer was rescheduled — unusual case, no further action.",
      "sent_at": "2022-10-25 22:19:23",
      "message_type": "inquiry",
      "response_time_minutes": 90
    },
    {
      "id": 294,
      "user_id": 6,
      "message_content": "No response from the supplier, so the account was approved.",
      "sent_at": "2021-04-06 18:12:48",
      "message_type": "appointment",
      "response_time_minutes": 64
    },
    {
      "id": 295,
      "user_id": 42,
      "message_content": "The account owner reported an incomplete issue; the appointment was completed.",
      "sent_at": "2020-02-05 23:54:18",
      "message_type": "inquiry",
      "response_time_minutes": 43
    },
    {
      "id": 296,
      "user_id": 137,
      "message_content": null,
      "sent_at": "2020-02-06 21:51:39",
      "message_type": "follow-up",
      "response_time_minutes": 48
    },
    {
      "id": 297,
      "user_id": 167,
      "message_content": "The order was cancelled — urgent case, no further action.",
      "sent_at": "2022-02-02 13:34:52",
      "message_type": "inquiry",
      "response_time_minutes": 63
    },
    {
      "id": 298,
      "user_id": 94,
      "message_content": "The supplier reported an incomplete issue; the account was resolved.",
      "sent_at": "2021-11-12 11:05:29",
      "message_type": "inquiry",
      "response_time_minutes": 76
    },
    {
      "id": 299,
      "user_id": 128,
      "message_content": "The team reported a partial issue; the transfer was rejected.",
      "sent_at": "2021-05-22 23:36:59",
      "message_type": "inquiry",
      "response_time_minutes": 49
    },
    {
      "id": 300,
      "user_id": 177,
      "message_content": "The shipment was escalated — standard case, no further action.",
      "sent_at": "2021-10-16 13:50:12",
      "message_type": "follow-up",
      "response_time_minutes": 63
    },
    {
      "id": 301,
      "user_id": 108,
      "message_content": "The team confirmed the details and the claim was reviewed.",
      "sent_at": "2022-04-26 12:35:57",
      "message_type": "inquiry",
      "response_time_minutes": 52
    },
    {
      "id": 302,
      "user_id": 28,
      "message_content": "The booking was approved — manual case, no further action.",
      "sent_at": "2022-11-02 13:13:51",
      "message_type": "inquiry",
      "response_time_minutes": 39
    },
    {
      "id": 303,
      "user_id": 37,
      "message_content": "An operator confirmed the details and the item was reviewed.",
      "sent_at": "2020-07-10 07:02:40",
      "message_type": "appointment",
      "response_time_minutes": 56
    },
    {
      "id": 304,
      "user_id": 107,
      "message_content": "No response from the account owner, so the session was closed.",
      "sent_at": "2020-03-28 01:53:29",
      "message_type": "inquiry",
      "response_time_minutes": 80
    },
    {
      "id": 305,
      "user_id": 138,
      "message_content": "An operator confirmed the details and the document was resolved.",
      "sent_at": "2021-09-12 13:31:19",
      "message_type": "inquiry",
      "response_time_minutes": 58
    },
    {
      "id": 306,
      "user_id": 82,
      "message_content": "The account owner asked for a change and the session was approved.",
      "sent_at": "2020-11-12 16:54:26",
      "message_type": "follow-up",
      "response_time_minutes": 48
    },
    {
      "id": 307,
      "user_id": 58,
      "message_content": "The document was resolved — unusual case, no further action.",
      "sent_at": "2020-12-11 20:33:58",
      "message_type": "inquiry",
      "response_time_minutes": 91
    },
    {
      "id": 308,
      "user_id": 128,
      "message_content": "An operator confirmed the details and the record was resolved.",
      "sent_at": "2022-06-10 22:42:25",
      "message_type": "inquiry",
      "response_time_minutes": 33
    },
    {
      "id": 309,
      "user_id": 92,
      "message_content": "The supplier confirmed the details and the session was refunded.",
      "sent_at": "2020-03-28 09:00:31",
      "message_type": "inquiry",
      "response_time_minutes": 29
    },
    {
      "id": 310,
      "user_id": 1,
      "message_content": "The account owner reported a duplicate issue; the appointment was confirmed.",
      "sent_at": "2021-09-18 07:07:31",
      "message_type": "inquiry",
      "response_time_minutes": 58
    },
    {
      "id": 311,
      "user_id": 115,
      "message_content": "No response from an operator, so the request was escalated.",
      "sent_at": "2020-05-10 06:52:13",
      "message_type": "follow-up",
      "response_time_minutes": 67
    },
    {
      "id": 312,
      "user_id": 20,
      "message_content": null,
      "sent_at": "2021-07-28 14:41:31",
      "message_type": "appointment",
      "response_time_minutes": 61
    },
    {
      "id": 313,
      "user_id": 138,
      "message_content": "No response from the customer, so the ticket was replaced.",
      "sent_at": "2020-03-19 19:30:14",
      "message_type": "appointment",
      "response_time_minutes": 75
    },
    {
      "id": 314,
      "user_id": 81,
      "message_content": "No response from the reviewer, so the delivery was approved.",
      "sent_at": "2021-04-18 11:27:29",
      "message_type": "inquiry",
      "response_time_minutes": 67
    },
    {
      "id": 315,
      "user_id": 134,
      "message_content": "The reviewer asked for a change and the refund was escalated.",
      "sent_at": "2021-11-06 18:08:17",
      "message_type": "follow-up",
      "response_time_minutes": 81
    },
    {
      "id": 316,
      "user_id": 146,
      "message_content": "The transfer was rejected — standard case, no further action.",
      "sent_at": "2020-03-07 13:22:10",
      "message_type": "appointment",
      "response_time_minutes": 85
    },
    {
      "id": 317,
      "user_id": 137,
      "message_content": "The invoice was refunded — standard case, no further action.",
      "sent_at": "2022-05-04 06:56:08",
      "message_type": "follow-up",
      "response_time_minutes": 38
    },
    {
      "id": 318,
      "user_id": 152,
      "message_content": "The reviewer asked for a change and the payment was rejected.",
      "sent_at": "2021-08-08 19:12:07",
      "message_type": "inquiry",
      "response_time_minutes": 34
    },
    {
      "id": 319,
      "user_id": 162,
      "message_content": "The courier asked for a change and the session was delayed.",
      "sent_at": "2022-07-13 18:53:49",
      "message_type": "inquiry",
      "response_time_minutes": 42
    },
    {
      "id": 320,
      "user_id": 97,
      "message_content": null,
      "sent_at": "2020-02-05 08:01:44",
      "message_type": "appointment",
      "response_time_minutes": 63
    },
    {
      "id": 321,
      "user_id": 177,
      "message_content": "The reviewer confirmed the details and the request was reopened.",
      "sent_at": "2020-11-25 15:58:57",
      "message_type": "follow-up",
      "response_time_minutes": 63
    },
    {
      "id": 322,
      "user_id": 39,
      "message_content": "The reviewer asked for a change and the request was cancelled.",
      "sent_at": "2021-03-10 02:18:08",
      "message_type": "follow-up",
      "response_time_minutes": 63
    },
    {
      "id": 323,
      "user_id": 45,
      "message_content": "No response from the reviewer, so the request was updated.",
      "sent_at": "2022-08-11 15:49:05",
      "message_type": "follow-up",
      "response_time_minutes": 40
    },
    {
      "id": 324,
      "user_id": 68,
      "message_content": "The customer reported a duplicate issue; the claim was completed.",
      "sent_at": "2021-09-15 20:53:40",
      "message_type": "appointment",
      "response_time_minutes": 33
    },
    {
      "id": 325,
      "user_id": 129,
      "message_content": "The account owner confirmed the details and the shipment was approved.",
      "sent_at": "2021-11-08 12:21:08",
      "message_type": "inquiry",
      "response_time_minutes": 35
    },
    {
      "id": 326,
      "user_id": 47,
      "message_content": "No response from the team, so the claim was closed.",
      "sent_at": "2022-06-11 21:09:46",
      "message_type": "follow-up",
      "response_time_minutes": 72
    },
    {
      "id": 327,
      "user_id": 198,
      "message_content": "The account was updated — routine case, no further action.",
      "sent_at": "2022-02-14 12:08:23",
      "message_type": "inquiry",
      "response_time_minutes": 71
    },
    {
      "id": 328,
      "user_id": 101,
      "message_content": "The account owner asked for a change and the ticket was completed.",
      "sent_at": "2020-03-12 19:10:23",
      "message_type": "inquiry",
      "response_time_minutes": 52
    },
    {
      "id": 329,
      "user_id": 162,
      "message_content": "No response from the reviewer, so the record was refunded.",
      "sent_at": "2021-08-12 20:02:19",
      "message_type": "inquiry",
      "response_time_minutes": 63
    },
    {
      "id": 330,
      "user_id": 107,
      "message_content": "No response from the reviewer, so the account was resolved.",
      "sent_at": "2022-03-25 16:02:23",
      "message_type": "inquiry",
      "response_time_minutes": 82
    },
    {
      "id": 331,
      "user_id": 101,
      "message_content": "An operator confirmed the details and the document was confirmed.",
      "sent_at": "2021-06-09 18:37:25",
      "message_type": "follow-up",
      "response_time_minutes": 37
    },
    {
      "id": 332,
      "user_id": 44,
      "message_content": "The customer reported an automatic issue; the transfer was approved.",
      "sent_at": "2021-06-09 20:14:47",
      "message_type": "follow-up",
      "response_time_minutes": 57
    },
    {
      "id": 333,
      "user_id": 52,
      "message_content": "An operator asked for a change and the document was resolved.",
      "sent_at": "2021-01-29 20:30:56",
      "message_type": "follow-up",
      "response_time_minutes": 73
    },
    {
      "id": 334,
      "user_id": 58,
      "message_content": "The courier reported a minor issue; the item was cancelled.",
      "sent_at": "2021-03-23 23:52:22",
      "message_type": "appointment",
      "response_time_minutes": 30
    },
    {
      "id": 335,
      "user_id": 144,
      "message_content": "The shipment was confirmed — minor case, no further action.",
      "sent_at": "2021-12-02 10:23:13",
      "message_type": "inquiry",
      "response_time_minutes": 52
    },
    {
      "id": 336,
      "user_id": 186,
      "message_content": "The reviewer confirmed the details and the shipment was approved.",
      "sent_at": "2022-07-04 19:08:58",
      "message_type": "follow-up",
      "response_time_minutes": 66
    },
    {
      "id": 337,
      "user_id": 83,
      "message_content": "The team confirmed the details and the session was completed.",
      "sent_at": "2022-12-15 20:44:33",
      "message_type": "follow-up",
      "response_time_minutes": 73
    },
    {
      "id": 338,
      "user_id": 57,
      "message_content": "The refund was resolved — urgent case, no further action.",
      "sent_at": "2022-09-08 11:35:08",
      "message_type": "appointment",
      "response_time_minutes": 73
    },
    {
      "id": 339,
      "user_id": 69,
      "message_content": "The claim was delayed — duplicate case, no further action.",
      "sent_at": "2022-11-21 03:51:42",
      "message_type": "inquiry",
      "response_time_minutes": 48
    },
    {
      "id": 340,
      "user_id": 138,
      "message_content": "The account was completed — urgent case, no further action.",
      "sent_at": "2022-01-14 15:00:16",
      "message_type": "follow-up",
      "response_time_minutes": 39
    },
    {
      "id": 341,
      "user_id": 136,
      "message_content": "The customer reported a repeat issue; the order was resolved.",
      "sent_at": "2022-05-04 00:10:15",
      "message_type": "follow-up",
      "response_time_minutes": 58
    },
    {
      "id": 342,
      "user_id": 115,
      "message_content": null,
      "sent_at": "2022-11-18 08:41:30",
      "message_type": "inquiry",
      "response_time_minutes": 81
    },
    {
      "id": 343,
      "user_id": 138,
      "message_content": "The team reported a standard issue; the request was reviewed.",
      "sent_at": "2020-10-12 17:35:24",
      "message_type": "follow-up",
      "response_time_minutes": 62
    },
    {
      "id": 344,
      "user_id": 162,
      "message_content": "The account owner reported a partial issue; the shipment was processed.",
      "sent_at": "2020-06-06 11:25:43",
      "message_type": "inquiry",
      "response_time_minutes": 79
    },
    {
      "id": 345,
      "user_id": 131,
      "message_content": "The request was delayed — partial case, no further action.",
      "sent_at": "2022-02-25 20:16:11",
      "message_type": "inquiry",
      "response_time_minutes": 69
    },
    {
      "id": 346,
      "user_id": 104,
      "message_content": "The account owner asked for a change and the session was resolved.",
      "sent_at": "2021-06-27 18:52:22",
      "message_type": "inquiry",
      "response_time_minutes": 67
    },
    {
      "id": 347,
      "user_id": 150,
      "message_content": "The courier asked for a change and the report was confirmed.",
      "sent_at": "2021-08-27 17:53:15",
      "message_type": "follow-up",
      "response_time_minutes": 63
    },
    {
      "id": 348,
      "user_id": 72,
      "message_content": "The reviewer asked for a change and the claim was reopened.",
      "sent_at": "2021-12-11 07:30:35",
      "message_type": "appointment",
      "response_time_minutes": 62
    },
    {
      "id": 349,
      "user_id": 81,
      "message_content": "An operator asked for a change and the invoice was resolved.",
      "sent_at": "2022-12-23 09:55:35",
      "message_type": "follow-up",
      "response_time_minutes": 36
    },
    {
      "id": 350,
      "user_id": 175,
      "message_content": "No response from the courier, so the item was reopened.",
      "sent_at": "2020-05-22 11:14:01",
      "message_type": "appointment",
      "response_time_minutes": 30
    },
    {
      "id": 351,
      "user_id": 92,
      "message_content": "The courier reported an incomplete issue; the shipment was completed.",
      "sent_at": "2020-01-28 20:45:57",
      "message_type": "inquiry",
      "response_time_minutes": 49
    },
    {
      "id": 352,
      "user_id": 24,
      "message_content": "The record was reviewed — minor case, no further action.",
      "sent_at": "2020-03-17 17:06:58",
      "message_type": "inquiry",
      "response_time_minutes": 33
    },
    {
      "id": 353,
      "user_id": 97,
      "message_content": "The reviewer reported a duplicate issue; the document was closed.",
      "sent_at": "2020-10-31 14:52:40",
      "message_type": "follow-up",
      "response_time_minutes": 33
    },
    {
      "id": 354,
      "user_id": 33,
      "message_content": "The supplier confirmed the details and the invoice was resolved.",
      "sent_at": "2020-09-12 12:52:21",
      "message_type": "follow-up",
      "response_time_minutes": 45
    },
    {
      "id": 355,
      "user_id": 162,
      "message_content": "The customer asked for a change and the record was completed.",
      "sent_at": "2021-09-20 10:13:35",
      "message_type": "inquiry",
      "response_time_minutes": 74
    },
    {
      "id": 356,
      "user_id": 104,
      "message_content": "The delivery was reviewed — incomplete case, no further action.",
      "sent_at": "2022-08-16 10:50:49",
      "message_type": "inquiry",
      "response_time_minutes": 38
    },
    {
      "id": 357,
      "user_id": 142,
      "message_content": "No response from the reviewer, so the claim was resolved.",
      "sent_at": "2020-01-04 19:01:49",
      "message_type": "inquiry",
      "response_time_minutes": 58
    },
    {
      "id": 358,
      "user_id": 189,
      "message_content": null,
      "sent_at": "2021-03-05 12:17:29",
      "message_type": "follow-up",
      "response_time_minutes": 62
    },
    {
      "id": 359,
      "user_id": 140,
      "message_content": "The account owner asked for a change and the request was approved.",
      "sent_at": "2022-04-30 10:23:55",
      "message_type": "inquiry",
      "response_time_minutes": 62
    },
    {
      "id": 360,
      "user_id": 42,
      "message_content": "No response from the team, so the refund was reopened.",
      "sent_at": "2020-11-01 20:04:09",
      "message_type": "inquiry",
      "response_time_minutes": 96
    },
    {
      "id": 361,
      "user_id": 128,
      "message_content": "No response from the reviewer, so the shipment was rejected.",
      "sent_at": "2021-02-09 03:22:12",
      "message_type": "appointment",
      "response_time_minutes": 40
    },
    {
      "id": 362,
      "user_id": 82,
      "message_content": "The delivery was processed — standard case, no further action.",
      "sent_at": "2021-06-02 13:25:45",
      "message_type": "follow-up",
      "response_time_minutes": 43
    },
    {
      "id": 363,
      "user_id": 117,
      "message_content": "An operator asked for a change and the document was rescheduled.",
      "sent_at": "2020-01-05 10:35:03",
      "message_type": "appointment",
      "response_time_minutes": 38
    },
    {
      "id": 364,
      "user_id": 48,
      "message_content": "The reviewer asked for a change and the report was reopened.",
      "sent_at": "2021-12-27 18:04:08",
      "message_type": "inquiry",
      "response_time_minutes": 55
    },
    {
      "id": 365,
      "user_id": 168,
      "message_content": "The customer asked for a change and the session was rejected.",
      "sent_at": "2022-08-06 08:04:52",
      "message_type": "appointment",
      "response_time_minutes": 52
    },
    {
      "id": 366,
      "user_id": 116,
      "message_content": "The booking was resolved — partial case, no further action.",
      "sent_at": "2021-07-01 19:21:24",
      "message_type": "follow-up",
      "response_time_minutes": 48
    },
    {
      "id": 367,
      "user_id": 33,
      "message_content": "The request was approved — incomplete case, no further action.",
      "sent_at": "2020-06-13 07:20:50",
      "message_type": "inquiry",
      "response_time_minutes": 52
    },
    {
      "id": 368,
      "user_id": 146,
      "message_content": "The account owner reported a minor issue; the invoice was replaced.",
      "sent_at": "2022-03-01 07:42:53",
      "message_type": "inquiry",
      "response_time_minutes": 39
    },
    {
      "id": 369,
      "user_id": 137,
      "message_content": "An operator asked for a change and the shipment was escalated.",
      "sent_at": "2021-10-21 14:58:53",
      "message_type": "follow-up",
      "response_time_minutes": 73
    },
    {
      "id": 370,
      "user_id": 60,
      "message_content": null,
      "sent_at": "2020-05-28 16:19:17",
      "message_type": "follow-up",
      "response_time_minutes": 52
    },
    {
      "id": 371,
      "user_id": 86,
      "message_content": "The courier asked for a change and the payment was resolved.",
      "sent_at": "2021-09-13 19:33:32",
      "message_type": "inquiry",
      "response_time_minutes": 58
    },
    {
      "id": 372,
      "user_id": 119,
      "message_content": null,
      "sent_at": "2020-04-04 10:17:08",
      "message_type": "inquiry",
      "response_time_minutes": 46
    },
    {
      "id": 373,
      "user_id": 117,
      "message_content": null,
      "sent_at": "2022-10-07 04:29:08",
      "message_type": "inquiry",
      "response_time_minutes": 34
    },
    {
      "id": 374,
      "user_id": 77,
      "message_content": "The customer asked for a change and the invoice was refunded.",
      "sent_at": "2021-12-28 22:18:01",
      "message_type": "follow-up",
      "response_time_minutes": 73
    },
    {
      "id": 375,
      "user_id": 2,
      "message_content": "The courier asked for a change and the payment was delayed.",
      "sent_at": "2020-12-03 01:42:34",
      "message_type": "follow-up",
      "response_time_minutes": 37
    },
    {
      "id": 376,
      "user_id": 84,
      "message_content": "The customer reported a partial issue; the booking was reopened.",
      "sent_at": "2021-08-17 01:55:26",
      "message_type": "follow-up",
      "response_time_minutes": 80
    },
    {
      "id": 377,
      "user_id": 66,
      "message_content": "No response from the courier, so the refund was reopened.",
      "sent_at": "2021-06-23 22:21:22",
      "message_type": "inquiry",
      "response_time_minutes": 30
    },
    {
      "id": 378,
      "user_id": 33,
      "message_content": null,
      "sent_at": "2021-04-22 11:11:17",
      "message_type": "follow-up",
      "response_time_minutes": 74
    },
    {
      "id": 379,
      "user_id": 28,
      "message_content": "The customer reported a duplicate issue; the request was resolved.",
      "sent_at": "2022-04-28 17:53:26",
      "message_type": "follow-up",
      "response_time_minutes": 94
    },
    {
      "id": 380,
      "user_id": 150,
      "message_content": "No response from the customer, so the claim was cancelled.",
      "sent_at": "2020-07-13 05:16:48",
      "message_type": "inquiry",
      "response_time_minutes": 73
    },
    {
      "id": 381,
      "user_id": 20,
      "message_content": "The account owner reported a routine issue; the report was updated.",
      "sent_at": "2021-03-17 13:22:39",
      "message_type": "follow-up",
      "response_time_minutes": 71
    },
    {
      "id": 382,
      "user_id": 123,
      "message_content": "The ticket was reopened — duplicate case, no further action.",
      "sent_at": "2021-04-26 13:21:02",
      "message_type": "appointment",
      "response_time_minutes": 31
    },
    {
      "id": 383,
      "user_id": 66,
      "message_content": "The team reported an urgent issue; the order was reviewed.",
      "sent_at": "2022-02-12 19:52:59",
      "message_type": "appointment",
      "response_time_minutes": 63
    },
    {
      "id": 384,
      "user_id": 44,
      "message_content": null,
      "sent_at": "2020-01-28 13:15:24",
      "message_type": "follow-up",
      "response_time_minutes": 73
    },
    {
      "id": 385,
      "user_id": 155,
      "message_content": "The customer reported a repeat issue; the record was refunded.",
      "sent_at": "2021-03-16 22:35:34",
      "message_type": "appointment",
      "response_time_minutes": 66
    },
    {
      "id": 386,
      "user_id": 118,
      "message_content": "The supplier reported a partial issue; the order was processed.",
      "sent_at": "2021-04-16 19:55:43",
      "message_type": "follow-up",
      "response_time_minutes": 44
    },
    {
      "id": 387,
      "user_id": 111,
      "message_content": "No response from an operator, so the report was rescheduled.",
      "sent_at": "2021-08-08 12:49:47",
      "message_type": "follow-up",
      "response_time_minutes": 94
    },
    {
      "id": 388,
      "user_id": 85,
      "message_content": null,
      "sent_at": "2022-04-16 08:48:49",
      "message_type": "inquiry",
      "response_time_minutes": 86
    },
    {
      "id": 389,
      "user_id": 138,
      "message_content": null,
      "sent_at": "2022-06-17 17:39:09",
      "message_type": "appointment",
      "response_time_minutes": 58
    },
    {
      "id": 390,
      "user_id": 117,
      "message_content": "No response from the customer, so the booking was escalated.",
      "sent_at": "2022-10-08 13:10:23",
      "message_type": "inquiry",
      "response_time_minutes": 82
    },
    {
      "id": 391,
      "user_id": 145,
      "message_content": "The account was resolved — standard case, no further action.",
      "sent_at": "2022-12-02 18:37:45",
      "message_type": "inquiry",
      "response_time_minutes": 46
    },
    {
      "id": 392,
      "user_id": 149,
      "message_content": "The customer asked for a change and the invoice was resolved.",
      "sent_at": "2021-01-19 19:41:10",
      "message_type": "follow-up",
      "response_time_minutes": 35
    },
    {
      "id": 393,
      "user_id": 141,
      "message_content": "The supplier asked for a change and the refund was resolved.",
      "sent_at": "2020-07-06 19:38:08",
      "message_type": "appointment",
      "response_time_minutes": 48
    },
    {
      "id": 394,
      "user_id": 57,
      "message_content": "The team confirmed the details and the report was updated.",
      "sent_at": "2021-10-23 18:18:57",
      "message_type": "inquiry",
      "response_time_minutes": 46
    },
    {
      "id": 395,
      "user_id": 133,
      "message_content": "No response from the courier, so the invoice was escalated.",
      "sent_at": "2020-01-15 15:51:42",
      "message_type": "follow-up",
      "response_time_minutes": 89
    },
    {
      "id": 396,
      "user_id": 106,
      "message_content": "The team reported a minor issue; the document was approved.",
      "sent_at": "2020-05-15 17:48:50",
      "message_type": "appointment",
      "response_time_minutes": 82
    },
    {
      "id": 397,
      "user_id": 145,
      "message_content": null,
      "sent_at": "2020-06-09 15:45:27",
      "message_type": "follow-up",
      "response_time_minutes": 51
    },
    {
      "id": 398,
      "user_id": 19,
      "message_content": "No response from the courier, so the account was updated.",
      "sent_at": "2021-09-06 08:17:45",
      "message_type": "follow-up",
      "response_time_minutes": 42
    },
    {
      "id": 399,
      "user_id": 82,
      "message_content": "The report was confirmed — minor case, no further action.",
      "sent_at": "2022-02-15 15:38:35",
      "message_type": "appointment",
      "response_time_minutes": 22
    },
    {
      "id": 400,
      "user_id": 90,
      "message_content": "The reviewer asked for a change and the invoice was processed.",
      "sent_at": "2022-07-25 15:52:20",
      "message_type": "follow-up",
      "response_time_minutes": 74
    },
    {
      "id": 401,
      "user_id": 185,
      "message_content": "The team reported a manual issue; the shipment was rejected.",
      "sent_at": "2020-07-27 22:38:28",
      "message_type": "inquiry",
      "response_time_minutes": 75
    },
    {
      "id": 402,
      "user_id": 136,
      "message_content": "The account owner asked for a change and the delivery was refunded.",
      "sent_at": "2021-08-07 17:52:04",
      "message_type": "appointment",
      "response_time_minutes": 85
    },
    {
      "id": 403,
      "user_id": 66,
      "message_content": "No response from the courier, so the record was closed.",
      "sent_at": "2020-08-10 00:23:07",
      "message_type": "inquiry",
      "response_time_minutes": 91
    },
    {
      "id": 404,
      "user_id": 165,
      "message_content": "The customer reported an unusual issue; the delivery was resolved.",
      "sent_at": "2020-05-26 19:17:46",
      "message_type": "follow-up",
      "response_time_minutes": 84
    },
    {
      "id": 405,
      "user_id": 109,
      "message_content": "The account owner asked for a change and the session was rescheduled.",
      "sent_at": "2022-09-09 09:04:16",
      "message_type": "appointment",
      "response_time_minutes": 79
    },
    {
      "id": 406,
      "user_id": 134,
      "message_content": "The account owner reported an urgent issue; the booking was escalated.",
      "sent_at": "2022-06-26 22:39:36",
      "message_type": "inquiry",
      "response_time_minutes": 36
    },
    {
      "id": 407,
      "user_id": 121,
      "message_content": "The document was closed — automatic case, no further action.",
      "sent_at": "2020-03-24 10:53:30",
      "message_type": "follow-up",
      "response_time_minutes": 45
    },
    {
      "id": 408,
      "user_id": 188,
      "message_content": null,
      "sent_at": "2022-01-31 20:17:45",
      "message_type": "inquiry",
      "response_time_minutes": 73
    },
    {
      "id": 409,
      "user_id": 44,
      "message_content": null,
      "sent_at": "2020-07-09 21:55:28",
      "message_type": "inquiry",
      "response_time_minutes": 70
    },
    {
      "id": 410,
      "user_id": 175,
      "message_content": "The item was cancelled — incomplete case, no further action.",
      "sent_at": "2022-11-24 15:34:19",
      "message_type": "inquiry",
      "response_time_minutes": 73
    },
    {
      "id": 411,
      "user_id": 116,
      "message_content": "The claim was confirmed — urgent case, no further action.",
      "sent_at": "2021-05-17 15:53:58",
      "message_type": "inquiry",
      "response_time_minutes": 45
    },
    {
      "id": 412,
      "user_id": 13,
      "message_content": "The courier asked for a change and the document was processed.",
      "sent_at": "2022-11-24 17:23:10",
      "message_type": "inquiry",
      "response_time_minutes": 33
    },
    {
      "id": 413,
      "user_id": 199,
      "message_content": null,
      "sent_at": "2021-01-15 12:07:11",
      "message_type": "inquiry",
      "response_time_minutes": 42
    },
    {
      "id": 414,
      "user_id": 117,
      "message_content": null,
      "sent_at": "2021-02-28 20:57:56",
      "message_type": "appointment",
      "response_time_minutes": 26
    },
    {
      "id": 415,
      "user_id": 138,
      "message_content": "The claim was refunded — urgent case, no further action.",
      "sent_at": "2021-12-12 19:49:25",
      "message_type": "inquiry",
      "response_time_minutes": 37
    },
    {
      "id": 416,
      "user_id": 57,
      "message_content": "The customer reported an incomplete issue; the refund was closed.",
      "sent_at": "2021-02-11 17:06:35",
      "message_type": "follow-up",
      "response_time_minutes": 89
    },
    {
      "id": 417,
      "user_id": 168,
      "message_content": "The order was completed — automatic case, no further action.",
      "sent_at": "2022-06-07 09:40:38",
      "message_type": "follow-up",
      "response_time_minutes": 85
    },
    {
      "id": 418,
      "user_id": 56,
      "message_content": "The customer confirmed the details and the record was delayed.",
      "sent_at": "2020-07-04 20:16:22",
      "message_type": "inquiry",
      "response_time_minutes": 39
    },
    {
      "id": 419,
      "user_id": 94,
      "message_content": "The courier confirmed the details and the item was closed.",
      "sent_at": "2022-07-26 14:02:47",
      "message_type": "appointment",
      "response_time_minutes": 67
    },
    {
      "id": 420,
      "user_id": 77,
      "message_content": null,
      "sent_at": "2022-07-16 20:57:10",
      "message_type": "follow-up",
      "response_time_minutes": 61
    },
    {
      "id": 421,
      "user_id": 107,
      "message_content": "The customer reported a repeat issue; the invoice was closed.",
      "sent_at": "2021-04-07 20:52:34",
      "message_type": "appointment",
      "response_time_minutes": 77
    },
    {
      "id": 422,
      "user_id": 123,
      "message_content": "The team asked for a change and the order was confirmed.",
      "sent_at": "2020-03-26 16:03:35",
      "message_type": "appointment",
      "response_time_minutes": 67
    },
    {
      "id": 423,
      "user_id": 179,
      "message_content": "The report was processed — routine case, no further action.",
      "sent_at": "2021-01-25 14:03:12",
      "message_type": "inquiry",
      "response_time_minutes": 46
    },
    {
      "id": 424,
      "user_id": 141,
      "message_content": "The reviewer asked for a change and the invoice was updated.",
      "sent_at": "2022-06-24 16:22:26",
      "message_type": "follow-up",
      "response_time_minutes": 65
    },
    {
      "id": 425,
      "user_id": 92,
      "message_content": "The customer reported a late issue; the session was approved.",
      "sent_at": "2022-07-16 13:09:28",
      "message_type": "appointment",
      "response_time_minutes": 63
    },
    {
      "id": 426,
      "user_id": 128,
      "message_content": "No response from an operator, so the order was rescheduled.",
      "sent_at": "2021-10-27 21:55:07",
      "message_type": "inquiry",
      "response_time_minutes": 79
    },
    {
      "id": 427,
      "user_id": 199,
      "message_content": "The team reported an unusual issue; the payment was rescheduled.",
      "sent_at": "2021-10-27 16:53:12",
      "message_type": "follow-up",
      "response_time_minutes": 66
    },
    {
      "id": 428,
      "user_id": 155,
      "message_content": "The appointment was completed — partial case, no further action.",
      "sent_at": "2020-11-15 14:47:42",
      "message_type": "appointment",
      "response_time_minutes": 63
    },
    {
      "id": 429,
      "user_id": 32,
      "message_content": "No response from the supplier, so the transfer was confirmed.",
      "sent_at": "2021-03-31 15:45:45",
      "message_type": "follow-up",
      "response_time_minutes": 55
    },
    {
      "id": 430,
      "user_id": 89,
      "message_content": null,
      "sent_at": "2021-01-27 06:08:45",
      "message_type": "appointment",
      "response_time_minutes": 67
    },
    {
      "id": 431,
      "user_id": 83,
      "message_content": "The account was delayed — late case, no further action.",
      "sent_at": "2021-06-28 02:51:47",
      "message_type": "inquiry",
      "response_time_minutes": 63
    },
    {
      "id": 432,
      "user_id": 134,
      "message_content": "No response from an operator, so the document was refunded.",
      "sent_at": "2020-10-28 13:16:45",
      "message_type": "appointment",
      "response_time_minutes": 98
    },
    {
      "id": 433,
      "user_id": 18,
      "message_content": "The reviewer reported a partial issue; the item was updated.",
      "sent_at": "2020-06-03 19:59:22",
      "message_type": "inquiry",
      "response_time_minutes": 52
    },
    {
      "id": 434,
      "user_id": 185,
      "message_content": "The supplier asked for a change and the appointment was completed.",
      "sent_at": "2022-08-06 19:00:11",
      "message_type": "inquiry",
      "response_time_minutes": 54
    },
    {
      "id": 435,
      "user_id": 43,
      "message_content": "The customer reported a late issue; the payment was completed.",
      "sent_at": "2021-07-08 14:49:54",
      "message_type": "follow-up",
      "response_time_minutes": 80
    },
    {
      "id": 436,
      "user_id": 197,
      "message_content": "The supplier reported an unusual issue; the delivery was escalated.",
      "sent_at": "2021-03-14 17:36:36",
      "message_type": "follow-up",
      "response_time_minutes": 86
    },
    {
      "id": 437,
      "user_id": 72,
      "message_content": "Support asked for a change and the invoice was delayed.",
      "sent_at": "2020-05-12 14:04:10",
      "message_type": "inquiry",
      "response_time_minutes": 88
    },
    {
      "id": 438,
      "user_id": 140,
      "message_content": "The team asked for a change and the delivery was rescheduled.",
      "sent_at": "2022-11-05 20:58:27",
      "message_type": "inquiry",
      "response_time_minutes": 77
    },
    {
      "id": 439,
      "user_id": 81,
      "message_content": "The supplier reported an automatic issue; the delivery was replaced.",
      "sent_at": "2022-02-06 17:51:41",
      "message_type": "inquiry",
      "response_time_minutes": 73
    },
    {
      "id": 440,
      "user_id": 141,
      "message_content": null,
      "sent_at": "2020-09-22 12:53:47",
      "message_type": "inquiry",
      "response_time_minutes": 75
    },
    {
      "id": 441,
      "user_id": 14,
      "message_content": "The account owner asked for a change and the request was rescheduled.",
      "sent_at": "2021-09-13 10:02:47",
      "message_type": "inquiry",
      "response_time_minutes": 61
    },
    {
      "id": 442,
      "user_id": 81,
      "message_content": "The team asked for a change and the payment was escalated.",
      "sent_at": "2022-10-28 20:57:43",
      "message_type": "inquiry",
      "response_time_minutes": 70
    },
    {
      "id": 443,
      "user_id": 177,
      "message_content": "The team asked for a change and the claim was reviewed.",
      "sent_at": "2021-10-15 17:53:43",
      "message_type": "inquiry",
      "response_time_minutes": 62
    },
    {
      "id": 444,
      "user_id": 179,
      "message_content": "The courier asked for a change and the record was replaced.",
      "sent_at": "2022-09-07 05:43:42",
      "message_type": "inquiry",
      "response_time_minutes": 58
    },
    {
      "id": 445,
      "user_id": 148,
      "message_content": "The team confirmed the details and the invoice was confirmed.",
      "sent_at": "2021-10-11 15:31:43",
      "message_type": "appointment",
      "response_time_minutes": 60
    },
    {
      "id": 446,
      "user_id": 94,
      "message_content": "The account owner reported a late issue; the claim was replaced.",
      "sent_at": "2020-05-23 16:09:47",
      "message_type": "inquiry",
      "response_time_minutes": 81
    },
    {
      "id": 447,
      "user_id": 166,
      "message_content": "No response from an operator, so the ticket was resolved.",
      "sent_at": "2020-04-05 13:08:56",
      "message_type": "follow-up",
      "response_time_minutes": 34
    },
    {
      "id": 448,
      "user_id": 3,
      "message_content": "The account owner reported a late issue; the transfer was refunded.",
      "sent_at": "2020-02-28 13:40:06",
      "message_type": "appointment",
      "response_time_minutes": 76
    },
    {
      "id": 449,
      "user_id": 20,
      "message_content": "The account owner asked for a change and the report was processed.",
      "sent_at": "2022-08-09 13:09:07",
      "message_type": "inquiry",
      "response_time_minutes": 77
    },
    {
      "id": 450,
      "user_id": 9,
      "message_content": "The document was processed — urgent case, no further action.",
      "sent_at": "2021-12-06 07:36:41",
      "message_type": "follow-up",
      "response_time_minutes": 64
    },
    {
      "id": 451,
      "user_id": 70,
      "message_content": "No response from the customer, so the ticket was replaced.",
      "sent_at": "2022-02-17 10:35:29",
      "message_type": "inquiry",
      "response_time_minutes": 73
    },
    {
      "id": 452,
      "user_id": 47,
      "message_content": "The courier asked for a change and the item was cancelled.",
      "sent_at": "2020-03-21 15:18:34",
      "message_type": "follow-up",
      "response_time_minutes": 37
    },
    {
      "id": 453,
      "user_id": 75,
      "message_content": "The transfer was reviewed — routine case, no further action.",
      "sent_at": "2021-02-15 21:57:48",
      "message_type": "appointment",
      "response_time_minutes": 51
    },
    {
      "id": 454,
      "user_id": 81,
      "message_content": "The courier confirmed the details and the report was processed.",
      "sent_at": "2020-10-15 21:17:23",
      "message_type": "appointment",
      "response_time_minutes": 33
    },
    {
      "id": 455,
      "user_id": 49,
      "message_content": "The team asked for a change and the appointment was processed.",
      "sent_at": "2021-04-18 18:07:08",
      "message_type": "appointment",
      "response_time_minutes": 43
    },
    {
      "id": 456,
      "user_id": 131,
      "message_content": "No response from the customer, so the item was reopened.",
      "sent_at": "2020-05-12 12:19:26",
      "message_type": "inquiry",
      "response_time_minutes": 45
    },
    {
      "id": 457,
      "user_id": 154,
      "message_content": "The shipment was confirmed — late case, no further action.",
      "sent_at": "2020-11-17 18:40:24",
      "message_type": "follow-up",
      "response_time_minutes": 62
    },
    {
      "id": 458,
      "user_id": 58,
      "message_content": "The claim was reviewed — incomplete case, no further action.",
      "sent_at": "2020-07-18 15:43:35",
      "message_type": "appointment",
      "response_time_minutes": 61
    },
    {
      "id": 459,
      "user_id": 89,
      "message_content": "The payment was reopened — manual case, no further action.",
      "sent_at": "2021-04-09 11:00:40",
      "message_type": "inquiry",
      "response_time_minutes": 79
    },
    {
      "id": 460,
      "user_id": 57,
      "message_content": "The courier asked for a change and the claim was reopened.",
      "sent_at": "2022-06-24 23:14:46",
      "message_type": "inquiry",
      "response_time_minutes": 48
    },
    {
      "id": 461,
      "user_id": 58,
      "message_content": "An operator confirmed the details and the transfer was confirmed.",
      "sent_at": "2022-08-22 14:48:28",
      "message_type": "appointment",
      "response_time_minutes": 57
    },
    {
      "id": 462,
      "user_id": 130,
      "message_content": "The session was delayed — partial case, no further action.",
      "sent_at": "2021-07-08 17:56:17",
      "message_type": "inquiry",
      "response_time_minutes": 29
    },
    {
      "id": 463,
      "user_id": 83,
      "message_content": "The customer reported a late issue; the account was reopened.",
      "sent_at": "2020-05-14 12:38:02",
      "message_type": "appointment",
      "response_time_minutes": 84
    },
    {
      "id": 464,
      "user_id": 116,
      "message_content": "The customer reported an unusual issue; the record was confirmed.",
      "sent_at": "2020-02-15 15:13:46",
      "message_type": "inquiry",
      "response_time_minutes": 65
    },
    {
      "id": 465,
      "user_id": 89,
      "message_content": "The ticket was approved — manual case, no further action.",
      "sent_at": "2020-11-11 20:00:07",
      "message_type": "appointment",
      "response_time_minutes": 61
    },
    {
      "id": 466,
      "user_id": 131,
      "message_content": "The customer asked for a change and the item was resolved.",
      "sent_at": "2020-12-26 08:16:04",
      "message_type": "follow-up",
      "response_time_minutes": 47
    },
    {
      "id": 467,
      "user_id": 188,
      "message_content": "The supplier reported a partial issue; the payment was resolved.",
      "sent_at": "2022-07-12 18:56:04",
      "message_type": "follow-up",
      "response_time_minutes": 60
    },
    {
      "id": 468,
      "user_id": 82,
      "message_content": "No response from the supplier, so the invoice was cancelled.",
      "sent_at": "2020-03-08 18:43:56",
      "message_type": "follow-up",
      "response_time_minutes": 60
    },
    {
      "id": 469,
      "user_id": 94,
      "message_content": "The account owner asked for a change and the payment was rescheduled.",
      "sent_at": "2020-06-20 13:18:47",
      "message_type": "appointment",
      "response_time_minutes": 24
    },
    {
      "id": 470,
      "user_id": 11,
      "message_content": "An operator confirmed the details and the document was delayed.",
      "sent_at": "2022-05-02 12:34:10",
      "message_type": "inquiry",
      "response_time_minutes": 70
    },
    {
      "id": 471,
      "user_id": 48,
      "message_content": "The reviewer confirmed the details and the shipment was escalated.",
      "sent_at": "2022-03-18 20:05:18",
      "message_type": "follow-up",
      "response_time_minutes": 46
    },
    {
      "id": 472,
      "user_id": 167,
      "message_content": "No response from the customer, so the session was processed.",
      "sent_at": "2022-09-27 19:33:28",
      "message_type": "inquiry",
      "response_time_minutes": 39
    },
    {
      "id": 473,
      "user_id": 160,
      "message_content": "The account owner reported an urgent issue; the transfer was replaced.",
      "sent_at": "2020-02-09 04:33:58",
      "message_type": "follow-up",
      "response_time_minutes": 39
    },
    {
      "id": 474,
      "user_id": 104,
      "message_content": "The invoice was closed — automatic case, no further action.",
      "sent_at": "2020-01-27 21:47:28",
      "message_type": "follow-up",
      "response_time_minutes": 60
    },
    {
      "id": 475,
      "user_id": 94,
      "message_content": "The refund was replaced — late case, no further action.",
      "sent_at": "2022-11-03 19:35:11",
      "message_type": "follow-up",
      "response_time_minutes": 58
    },
    {
      "id": 476,
      "user_id": 50,
      "message_content": "No response from the courier, so the ticket was approved.",
      "sent_at": "2021-04-22 18:25:16",
      "message_type": "follow-up",
      "response_time_minutes": 65
    },
    {
      "id": 477,
      "user_id": 138,
      "message_content": "The supplier asked for a change and the transfer was refunded.",
      "sent_at": "2022-07-20 16:08:23",
      "message_type": "inquiry",
      "response_time_minutes": 20
    },
    {
      "id": 478,
      "user_id": 56,
      "message_content": "The supplier confirmed the details and the delivery was completed.",
      "sent_at": "2020-11-15 21:25:45",
      "message_type": "appointment",
      "response_time_minutes": 92
    },
    {
      "id": 479,
      "user_id": 19,
      "message_content": "The team reported a duplicate issue; the transfer was approved.",
      "sent_at": "2020-04-14 17:28:46",
      "message_type": "inquiry",
      "response_time_minutes": 40
    },
    {
      "id": 480,
      "user_id": 33,
      "message_content": null,
      "sent_at": "2022-04-13 09:00:58",
      "message_type": "inquiry",
      "response_time_minutes": 56
    },
    {
      "id": 481,
      "user_id": 187,
      "message_content": "The ticket was escalated — manual case, no further action.",
      "sent_at": "2021-05-09 10:41:42",
      "message_type": "inquiry",
      "response_time_minutes": 75
    },
    {
      "id": 482,
      "user_id": 188,
      "message_content": "The supplier confirmed the details and the session was reopened.",
      "sent_at": "2022-12-26 12:03:53",
      "message_type": "inquiry",
      "response_time_minutes": 49
    },
    {
      "id": 483,
      "user_id": 162,
      "message_content": "No response from an operator, so the report was resolved.",
      "sent_at": "2022-10-20 20:34:41",
      "message_type": "inquiry",
      "response_time_minutes": 36
    },
    {
      "id": 484,
      "user_id": 195,
      "message_content": "Support asked for a change and the session was processed.",
      "sent_at": "2020-10-20 18:32:40",
      "message_type": "follow-up",
      "response_time_minutes": 60
    },
    {
      "id": 485,
      "user_id": 56,
      "message_content": "The reviewer asked for a change and the shipment was rejected.",
      "sent_at": "2021-04-01 09:10:01",
      "message_type": "appointment",
      "response_time_minutes": 54
    },
    {
      "id": 486,
      "user_id": 67,
      "message_content": "The account owner reported a late issue; the account was approved.",
      "sent_at": "2020-11-10 20:13:07",
      "message_type": "appointment",
      "response_time_minutes": 56
    },
    {
      "id": 487,
      "user_id": 194,
      "message_content": "The account owner reported a duplicate issue; the document was closed.",
      "sent_at": "2020-12-21 08:48:55",
      "message_type": "appointment",
      "response_time_minutes": 76
    },
    {
      "id": 488,
      "user_id": 11,
      "message_content": "An operator confirmed the details and the ticket was closed.",
      "sent_at": "2021-06-30 10:18:28",
      "message_type": "follow-up",
      "response_time_minutes": 50
    },
    {
      "id": 489,
      "user_id": 187,
      "message_content": "The team asked for a change and the booking was updated.",
      "sent_at": "2020-03-15 00:01:36",
      "message_type": "follow-up",
      "response_time_minutes": 65
    },
    {
      "id": 490,
      "user_id": 185,
      "message_content": "The reviewer confirmed the details and the order was rescheduled.",
      "sent_at": "2020-07-20 18:59:34",
      "message_type": "appointment",
      "response_time_minutes": 60
    },
    {
      "id": 491,
      "user_id": 121,
      "message_content": "The account owner reported a minor issue; the delivery was reopened.",
      "sent_at": "2021-12-22 08:19:16",
      "message_type": "follow-up",
      "response_time_minutes": 76
    },
    {
      "id": 492,
      "user_id": 20,
      "message_content": "The payment was reviewed — duplicate case, no further action.",
      "sent_at": "2021-03-27 13:44:09",
      "message_type": "appointment",
      "response_time_minutes": 78
    },
    {
      "id": 493,
      "user_id": 66,
      "message_content": "The customer asked for a change and the account was confirmed.",
      "sent_at": "2022-11-09 13:53:51",
      "message_type": "appointment",
      "response_time_minutes": 84
    },
    {
      "id": 494,
      "user_id": 121,
      "message_content": "The supplier confirmed the details and the item was processed.",
      "sent_at": "2022-06-11 09:14:15",
      "message_type": "inquiry",
      "response_time_minutes": 82
    },
    {
      "id": 495,
      "user_id": 136,
      "message_content": "The shipment was refunded — manual case, no further action.",
      "sent_at": "2022-08-05 09:28:32",
      "message_type": "appointment",
      "response_time_minutes": 65
    },
    {
      "id": 496,
      "user_id": 95,
      "message_content": "The reviewer reported a partial issue; the refund was refunded.",
      "sent_at": "2020-12-26 07:13:27",
      "message_type": "inquiry",
      "response_time_minutes": 81
    },
    {
      "id": 497,
      "user_id": 118,
      "message_content": "The supplier asked for a change and the payment was closed.",
      "sent_at": "2020-03-11 21:47:46",
      "message_type": "follow-up",
      "response_time_minutes": 88
    },
    {
      "id": 498,
      "user_id": 141,
      "message_content": "The appointment was approved — manual case, no further action.",
      "sent_at": "2020-10-27 09:22:40",
      "message_type": "follow-up",
      "response_time_minutes": 86
    },
    {
      "id": 499,
      "user_id": 117,
      "message_content": "No response from the reviewer, so the report was updated.",
      "sent_at": "2021-11-26 07:35:10",
      "message_type": "inquiry",
      "response_time_minutes": 61
    },
    {
      "id": 500,
      "user_id": 117,
      "message_content": null,
      "sent_at": "2021-08-05 01:46:55",
      "message_type": "inquiry",
      "response_time_minutes": 54
    },
    {
      "id": 501,
      "user_id": 129,
      "message_content": "The reviewer confirmed the details and the shipment was processed.",
      "sent_at": "2020-03-21 14:23:47",
      "message_type": "appointment",
      "response_time_minutes": 39
    },
    {
      "id": 502,
      "user_id": 11,
      "message_content": null,
      "sent_at": "2020-04-15 10:26:23",
      "message_type": "follow-up",
      "response_time_minutes": 30
    },
    {
      "id": 503,
      "user_id": 86,
      "message_content": "The team asked for a change and the item was cancelled.",
      "sent_at": "2021-02-02 12:04:40",
      "message_type": "inquiry",
      "response_time_minutes": 71
    },
    {
      "id": 504,
      "user_id": 75,
      "message_content": "An operator reported an unusual issue; the request was completed.",
      "sent_at": "2022-07-11 20:45:52",
      "message_type": "inquiry",
      "response_time_minutes": 65
    },
    {
      "id": 505,
      "user_id": 11,
      "message_content": "An operator confirmed the details and the record was approved.",
      "sent_at": "2021-07-23 19:20:39",
      "message_type": "follow-up",
      "response_time_minutes": 61
    },
    {
      "id": 506,
      "user_id": 67,
      "message_content": null,
      "sent_at": "2021-12-28 19:31:33",
      "message_type": "inquiry",
      "response_time_minutes": 67
    },
    {
      "id": 507,
      "user_id": 182,
      "message_content": "No response from the team, so the claim was cancelled.",
      "sent_at": "2020-04-03 17:31:05",
      "message_type": "inquiry",
      "response_time_minutes": 84
    },
    {
      "id": 508,
      "user_id": 21,
      "message_content": "The courier confirmed the details and the transfer was completed.",
      "sent_at": "2021-01-02 19:23:37",
      "message_type": "inquiry",
      "response_time_minutes": 87
    },
    {
      "id": 509,
      "user_id": 143,
      "message_content": "No response from an operator, so the item was resolved.",
      "sent_at": "2021-02-12 08:53:42",
      "message_type": "follow-up",
      "response_time_minutes": 62
    },
    {
      "id": 510,
      "user_id": 198,
      "message_content": "The account was reviewed — minor case, no further action.",
      "sent_at": "2022-05-22 14:48:29",
      "message_type": "inquiry",
      "response_time_minutes": 29
    },
    {
      "id": 511,
      "user_id": 48,
      "message_content": "The team asked for a change and the shipment was refunded.",
      "sent_at": "2020-07-09 18:33:12",
      "message_type": "follow-up",
      "response_time_minutes": 61
    },
    {
      "id": 512,
      "user_id": 119,
      "message_content": "The customer confirmed the details and the account was rejected.",
      "sent_at": "2022-04-05 13:58:15",
      "message_type": "follow-up",
      "response_time_minutes": 47
    },
    {
      "id": 513,
      "user_id": 128,
      "message_content": "The customer reported a repeat issue; the booking was resolved.",
      "sent_at": "2020-07-25 10:02:57",
      "message_type": "follow-up",
      "response_time_minutes": 48
    },
    {
      "id": 514,
      "user_id": 9,
      "message_content": null,
      "sent_at": "2020-11-21 09:18:15",
      "message_type": "inquiry",
      "response_time_minutes": 62
    },
    {
      "id": 515,
      "user_id": 39,
      "message_content": "An operator reported an automatic issue; the booking was delayed.",
      "sent_at": "2022-08-18 23:40:07",
      "message_type": "follow-up",
      "response_time_minutes": 72
    },
    {
      "id": 516,
      "user_id": 154,
      "message_content": "The customer asked for a change and the claim was completed.",
      "sent_at": "2020-09-26 10:49:29",
      "message_type": "inquiry",
      "response_time_minutes": 61
    },
    {
      "id": 517,
      "user_id": 56,
      "message_content": "An operator asked for a change and the shipment was refunded.",
      "sent_at": "2022-03-04 10:41:36",
      "message_type": "inquiry",
      "response_time_minutes": 69
    },
    {
      "id": 518,
      "user_id": 194,
      "message_content": "No response from the account owner, so the report was escalated.",
      "sent_at": "2021-11-17 18:19:16",
      "message_type": "follow-up",
      "response_time_minutes": 73
    },
    {
      "id": 519,
      "user_id": 80,
      "message_content": "The courier reported a minor issue; the shipment was confirmed.",
      "sent_at": "2022-03-13 01:14:45",
      "message_type": "inquiry",
      "response_time_minutes": 67
    },
    {
      "id": 520,
      "user_id": 96,
      "message_content": "The reviewer asked for a change and the report was resolved.",
      "sent_at": "2020-12-22 11:13:45",
      "message_type": "follow-up",
      "response_time_minutes": 39
    },
    {
      "id": 521,
      "user_id": 90,
      "message_content": null,
      "sent_at": "2020-08-27 18:12:38",
      "message_type": "appointment",
      "response_time_minutes": 74
    },
    {
      "id": 522,
      "user_id": 58,
      "message_content": "The team asked for a change and the ticket was escalated.",
      "sent_at": "2020-12-23 17:14:45",
      "message_type": "follow-up",
      "response_time_minutes": 42
    },
    {
      "id": 523,
      "user_id": 154,
      "message_content": "No response from the supplier, so the transfer was resolved.",
      "sent_at": "2022-05-16 23:25:52",
      "message_type": "follow-up",
      "response_time_minutes": 54
    },
    {
      "id": 524,
      "user_id": 145,
      "message_content": null,
      "sent_at": "2020-08-16 16:49:23",
      "message_type": "inquiry",
      "response_time_minutes": 74
    },
    {
      "id": 525,
      "user_id": 154,
      "message_content": "An operator asked for a change and the record was rejected.",
      "sent_at": "2020-05-17 19:52:52",
      "message_type": "inquiry",
      "response_time_minutes": 65
    },
    {
      "id": 526,
      "user_id": 85,
      "message_content": "The account owner reported an urgent issue; the report was reviewed.",
      "sent_at": "2022-09-16 18:45:37",
      "message_type": "appointment",
      "response_time_minutes": 62
    },
    {
      "id": 527,
      "user_id": 145,
      "message_content": "The customer confirmed the details and the shipment was rescheduled.",
      "sent_at": "2022-07-26 21:41:40",
      "message_type": "inquiry",
      "response_time_minutes": 63
    },
    {
      "id": 528,
      "user_id": 45,
      "message_content": "The supplier asked for a change and the document was resolved.",
      "sent_at": "2022-09-06 21:37:51",
      "message_type": "follow-up",
      "response_time_minutes": 54
    },
    {
      "id": 529,
      "user_id": 116,
      "message_content": "The transfer was reviewed — urgent case, no further action.",
      "sent_at": "2020-11-10 14:23:00",
      "message_type": "follow-up",
      "response_time_minutes": 79
    },
    {
      "id": 530,
      "user_id": 14,
      "message_content": "No response from the supplier, so the account was completed.",
      "sent_at": "2022-01-07 19:55:11",
      "message_type": "inquiry",
      "response_time_minutes": 61
    },
    {
      "id": 531,
      "user_id": 6,
      "message_content": "The appointment was updated — partial case, no further action.",
      "sent_at": "2022-10-11 15:29:18",
      "message_type": "inquiry",
      "response_time_minutes": 59
    },
    {
      "id": 532,
      "user_id": 133,
      "message_content": "The account owner asked for a change and the delivery was replaced.",
      "sent_at": "2022-04-27 21:14:18",
      "message_type": "follow-up",
      "response_time_minutes": 85
    },
    {
      "id": 533,
      "user_id": 194,
      "message_content": "The account owner asked for a change and the claim was closed.",
      "sent_at": "2020-02-25 21:07:38",
      "message_type": "appointment",
      "response_time_minutes": 51
    },
    {
      "id": 534,
      "user_id": 57,
      "message_content": "The customer confirmed the details and the transfer was approved.",
      "sent_at": "2021-11-26 12:17:34",
      "message_type": "inquiry",
      "response_time_minutes": 48
    },
    {
      "id": 535,
      "user_id": 42,
      "message_content": "The courier confirmed the details and the payment was updated.",
      "sent_at": "2022-12-12 13:48:24",
      "message_type": "inquiry",
      "response_time_minutes": 53
    },
    {
      "id": 536,
      "user_id": 81,
      "message_content": "The customer reported a late issue; the delivery was cancelled.",
      "sent_at": "2020-05-05 14:58:09",
      "message_type": "appointment",
      "response_time_minutes": 22
    },
    {
      "id": 537,
      "user_id": 26,
      "message_content": "The account owner reported a repeat issue; the delivery was rescheduled.",
      "sent_at": "2020-12-06 11:36:10",
      "message_type": "inquiry",
      "response_time_minutes": 42
    },
    {
      "id": 538,
      "user_id": 44,
      "message_content": "An operator confirmed the details and the shipment was reviewed.",
      "sent_at": "2021-03-06 22:48:52",
      "message_type": "inquiry",
      "response_time_minutes": 62
    },
    {
      "id": 539,
      "user_id": 109,
      "message_content": "The customer confirmed the details and the request was processed.",
      "sent_at": "2020-04-25 17:08:55",
      "message_type": "inquiry",
      "response_time_minutes": 33
    },
    {
      "id": 540,
      "user_id": 126,
      "message_content": "The team asked for a change and the item was completed.",
      "sent_at": "2022-10-10 11:07:59",
      "message_type": "inquiry",
      "response_time_minutes": 76
    },
    {
      "id": 541,
      "user_id": 94,
      "message_content": "The courier asked for a change and the order was closed.",
      "sent_at": "2022-12-29 11:15:56",
      "message_type": "appointment",
      "response_time_minutes": 60
    },
    {
      "id": 542,
      "user_id": 77,
      "message_content": "The account owner asked for a change and the request was completed.",
      "sent_at": "2020-12-28 12:59:40",
      "message_type": "inquiry",
      "response_time_minutes": 87
    },
    {
      "id": 543,
      "user_id": 148,
      "message_content": "Support asked for a change and the invoice was escalated.",
      "sent_at": "2020-06-20 13:07:55",
      "message_type": "appointment",
      "response_time_minutes": 69
    },
    {
      "id": 544,
      "user_id": 43,
      "message_content": "The team reported an automatic issue; the record was confirmed.",
      "sent_at": "2021-08-30 04:50:02",
      "message_type": "inquiry",
      "response_time_minutes": 81
    },
    {
      "id": 545,
      "user_id": 74,
      "message_content": "The reviewer confirmed the details and the refund was delayed.",
      "sent_at": "2020-06-11 14:31:43",
      "message_type": "appointment",
      "response_time_minutes": 59
    },
    {
      "id": 546,
      "user_id": 138,
      "message_content": "The reviewer reported a duplicate issue; the item was updated.",
      "sent_at": "2021-04-09 16:59:39",
      "message_type": "inquiry",
      "response_time_minutes": 24
    },
    {
      "id": 547,
      "user_id": 77,
      "message_content": "The payment was escalated — routine case, no further action.",
      "sent_at": "2022-11-17 20:06:11",
      "message_type": "inquiry",
      "response_time_minutes": 70
    },
    {
      "id": 548,
      "user_id": 48,
      "message_content": "No response from the courier, so the booking was rejected.",
      "sent_at": "2021-08-16 19:05:33",
      "message_type": "appointment",
      "response_time_minutes": 52
    },
    {
      "id": 549,
      "user_id": 80,
      "message_content": "No response from the courier, so the session was completed.",
      "sent_at": "2020-04-15 13:05:29",
      "message_type": "inquiry",
      "response_time_minutes": 75
    },
    {
      "id": 550,
      "user_id": 166,
      "message_content": "The account owner asked for a change and the delivery was updated.",
      "sent_at": "2022-10-29 20:21:15",
      "message_type": "inquiry",
      "response_time_minutes": 68
    },
    {
      "id": 551,
      "user_id": 200,
      "message_content": null,
      "sent_at": "2021-01-19 20:27:42",
      "message_type": "inquiry",
      "response_time_minutes": 51
    },
    {
      "id": 552,
      "user_id": 77,
      "message_content": "The record was escalated — urgent case, no further action.",
      "sent_at": "2022-03-07 12:23:32",
      "message_type": "follow-up",
      "response_time_minutes": 62
    },
    {
      "id": 553,
      "user_id": 80,
      "message_content": "An operator asked for a change and the document was cancelled.",
      "sent_at": "2020-08-02 10:52:10",
      "message_type": "appointment",
      "response_time_minutes": 62
    },
    {
      "id": 554,
      "user_id": 39,
      "message_content": "An operator asked for a change and the payment was approved.",
      "sent_at": "2020-09-07 20:32:28",
      "message_type": "inquiry",
      "response_time_minutes": 66
    },
    {
      "id": 555,
      "user_id": 129,
      "message_content": null,
      "sent_at": "2022-12-26 12:29:26",
      "message_type": "follow-up",
      "response_time_minutes": 47
    },
    {
      "id": 556,
      "user_id": 90,
      "message_content": "The supplier asked for a change and the refund was completed.",
      "sent_at": "2022-02-26 19:19:15",
      "message_type": "follow-up",
      "response_time_minutes": 98
    },
    {
      "id": 557,
      "user_id": 85,
      "message_content": "The team reported a repeat issue; the request was escalated.",
      "sent_at": "2022-09-26 06:30:57",
      "message_type": "inquiry",
      "response_time_minutes": 60
    },
    {
      "id": 558,
      "user_id": 43,
      "message_content": "No response from the account owner, so the report was reviewed.",
      "sent_at": "2021-10-25 10:51:29",
      "message_type": "appointment",
      "response_time_minutes": 110
    },
    {
      "id": 559,
      "user_id": 180,
      "message_content": "The claim was refunded — repeat case, no further action.",
      "sent_at": "2022-06-27 07:34:17",
      "message_type": "inquiry",
      "response_time_minutes": 75
    },
    {
      "id": 560,
      "user_id": 37,
      "message_content": "The customer asked for a change and the account was resolved.",
      "sent_at": "2022-02-14 18:18:54",
      "message_type": "appointment",
      "response_time_minutes": 61
    },
    {
      "id": 561,
      "user_id": 199,
      "message_content": null,
      "sent_at": "2022-09-07 11:39:41",
      "message_type": "follow-up",
      "response_time_minutes": 30
    },
    {
      "id": 562,
      "user_id": 140,
      "message_content": "An operator asked for a change and the shipment was delayed.",
      "sent_at": "2021-02-09 08:31:06",
      "message_type": "follow-up",
      "response_time_minutes": 40
    },
    {
      "id": 563,
      "user_id": 155,
      "message_content": "The team reported a routine issue; the delivery was closed.",
      "sent_at": "2020-08-31 22:40:15",
      "message_type": "follow-up",
      "response_time_minutes": 61
    },
    {
      "id": 564,
      "user_id": 69,
      "message_content": "The refund was refunded — urgent case, no further action.",
      "sent_at": "2022-04-02 07:38:40",
      "message_type": "appointment",
      "response_time_minutes": 83
    },
    {
      "id": 565,
      "user_id": 157,
      "message_content": "The supplier confirmed the details and the delivery was approved.",
      "sent_at": "2021-10-01 09:19:06",
      "message_type": "follow-up",
      "response_time_minutes": 46
    },
    {
      "id": 566,
      "user_id": 133,
      "message_content": "The customer confirmed the details and the report was replaced.",
      "sent_at": "2020-12-05 23:13:39",
      "message_type": "inquiry",
      "response_time_minutes": 44
    },
    {
      "id": 567,
      "user_id": 118,
      "message_content": "The customer confirmed the details and the session was confirmed.",
      "sent_at": "2022-06-10 16:37:06",
      "message_type": "inquiry",
      "response_time_minutes": 38
    },
    {
      "id": 568,
      "user_id": 167,
      "message_content": null,
      "sent_at": "2020-01-13 07:19:37",
      "message_type": "follow-up",
      "response_time_minutes": 83
    },
    {
      "id": 569,
      "user_id": 163,
      "message_content": "An operator reported a manual issue; the payment was approved.",
      "sent_at": "2020-01-07 18:34:10",
      "message_type": "follow-up",
      "response_time_minutes": 106
    },
    {
      "id": 570,
      "user_id": 86,
      "message_content": "The reviewer asked for a change and the item was rescheduled.",
      "sent_at": "2021-10-21 16:58:09",
      "message_type": "follow-up",
      "response_time_minutes": 58
    },
    {
      "id": 571,
      "user_id": 137,
      "message_content": "The courier confirmed the details and the item was reviewed.",
      "sent_at": "2022-02-18 16:51:23",
      "message_type": "inquiry",
      "response_time_minutes": 72
    },
    {
      "id": 572,
      "user_id": 107,
      "message_content": "The courier confirmed the details and the report was delayed.",
      "sent_at": "2020-03-31 20:02:09",
      "message_type": "inquiry",
      "response_time_minutes": 43
    },
    {
      "id": 573,
      "user_id": 49,
      "message_content": null,
      "sent_at": "2021-12-26 12:24:25",
      "message_type": "inquiry",
      "response_time_minutes": 60
    },
    {
      "id": 574,
      "user_id": 141,
      "message_content": "The order was escalated — partial case, no further action.",
      "sent_at": "2021-05-08 09:18:25",
      "message_type": "follow-up",
      "response_time_minutes": 86
    },
    {
      "id": 575,
      "user_id": 18,
      "message_content": "The courier reported an automatic issue; the document was processed.",
      "sent_at": "2021-05-30 22:46:55",
      "message_type": "follow-up",
      "response_time_minutes": 45
    },
    {
      "id": 576,
      "user_id": 184,
      "message_content": "No response from an operator, so the invoice was reviewed.",
      "sent_at": "2020-05-24 08:03:10",
      "message_type": "inquiry",
      "response_time_minutes": 60
    },
    {
      "id": 577,
      "user_id": 24,
      "message_content": "The reviewer reported a minor issue; the refund was delayed.",
      "sent_at": "2021-03-04 09:25:15",
      "message_type": "inquiry",
      "response_time_minutes": 92
    },
    {
      "id": 578,
      "user_id": 161,
      "message_content": "The account was updated — partial case, no further action.",
      "sent_at": "2021-09-24 17:32:39",
      "message_type": "follow-up",
      "response_time_minutes": 39
    },
    {
      "id": 579,
      "user_id": 85,
      "message_content": "No response from the supplier, so the booking was confirmed.",
      "sent_at": "2020-11-01 23:03:47",
      "message_type": "follow-up",
      "response_time_minutes": 87
    },
    {
      "id": 580,
      "user_id": 187,
      "message_content": "An operator confirmed the details and the shipment was refunded.",
      "sent_at": "2020-03-13 13:27:36",
      "message_type": "follow-up",
      "response_time_minutes": 70
    },
    {
      "id": 581,
      "user_id": 83,
      "message_content": "No response from the supplier, so the item was refunded.",
      "sent_at": "2021-04-11 16:53:11",
      "message_type": "inquiry",
      "response_time_minutes": 94
    },
    {
      "id": 582,
      "user_id": 81,
      "message_content": null,
      "sent_at": "2020-10-14 17:29:04",
      "message_type": "inquiry",
      "response_time_minutes": 37
    },
    {
      "id": 583,
      "user_id": 189,
      "message_content": "The team reported a manual issue; the delivery was reopened.",
      "sent_at": "2021-06-23 18:59:44",
      "message_type": "inquiry",
      "response_time_minutes": 109
    },
    {
      "id": 584,
      "user_id": 187,
      "message_content": "The customer reported a minor issue; the order was replaced.",
      "sent_at": "2021-01-27 18:36:51",
      "message_type": "inquiry",
      "response_time_minutes": 56
    },
    {
      "id": 585,
      "user_id": 43,
      "message_content": "No response from the reviewer, so the shipment was escalated.",
      "sent_at": "2021-12-17 16:16:55",
      "message_type": "inquiry",
      "response_time_minutes": 78
    },
    {
      "id": 586,
      "user_id": 96,
      "message_content": "An operator confirmed the details and the item was replaced.",
      "sent_at": "2020-06-27 19:30:56",
      "message_type": "inquiry",
      "response_time_minutes": 61
    },
    {
      "id": 587,
      "user_id": 153,
      "message_content": null,
      "sent_at": "2021-12-25 08:13:25",
      "message_type": "inquiry",
      "response_time_minutes": 51
    },
    {
      "id": 588,
      "user_id": 131,
      "message_content": "The reviewer reported a manual issue; the account was reviewed.",
      "sent_at": "2021-02-11 07:31:05",
      "message_type": "inquiry",
      "response_time_minutes": 54
    },
    {
      "id": 589,
      "user_id": 92,
      "message_content": null,
      "sent_at": "2021-06-11 21:17:17",
      "message_type": "follow-up",
      "response_time_minutes": 16
    },
    {
      "id": 590,
      "user_id": 75,
      "message_content": "No response from the courier, so the session was rescheduled.",
      "sent_at": "2020-11-11 15:18:16",
      "message_type": "inquiry",
      "response_time_minutes": 81
    },
    {
      "id": 591,
      "user_id": 21,
      "message_content": "An operator asked for a change and the delivery was updated.",
      "sent_at": "2021-05-11 06:35:04",
      "message_type": "inquiry",
      "response_time_minutes": 65
    },
    {
      "id": 592,
      "user_id": 70,
      "message_content": "The payment was rejected — manual case, no further action.",
      "sent_at": "2021-12-18 21:28:13",
      "message_type": "follow-up",
      "response_time_minutes": 95
    },
    {
      "id": 593,
      "user_id": 133,
      "message_content": "The document was rejected — incomplete case, no further action.",
      "sent_at": "2020-02-17 12:14:45",
      "message_type": "inquiry",
      "response_time_minutes": 57
    },
    {
      "id": 594,
      "user_id": 82,
      "message_content": "The account owner confirmed the details and the account was rejected.",
      "sent_at": "2021-03-24 22:13:24",
      "message_type": "inquiry",
      "response_time_minutes": 43
    },
    {
      "id": 595,
      "user_id": 121,
      "message_content": "The courier asked for a change and the item was resolved.",
      "sent_at": "2020-02-20 16:56:02",
      "message_type": "appointment",
      "response_time_minutes": 78
    },
    {
      "id": 596,
      "user_id": 14,
      "message_content": "The supplier reported a routine issue; the appointment was completed.",
      "sent_at": "2020-03-06 11:26:33",
      "message_type": "follow-up",
      "response_time_minutes": 33
    },
    {
      "id": 597,
      "user_id": 162,
      "message_content": "The team asked for a change and the record was closed.",
      "sent_at": "2022-04-01 09:54:00",
      "message_type": "follow-up",
      "response_time_minutes": 53
    },
    {
      "id": 598,
      "user_id": 130,
      "message_content": "The reviewer confirmed the details and the order was rescheduled.",
      "sent_at": "2022-03-30 20:47:40",
      "message_type": "follow-up",
      "response_time_minutes": 38
    },
    {
      "id": 599,
      "user_id": 74,
      "message_content": "The request was closed — partial case, no further action.",
      "sent_at": "2020-07-17 10:04:11",
      "message_type": "follow-up",
      "response_time_minutes": 53
    },
    {
      "id": 600,
      "user_id": 178,
      "message_content": "The customer asked for a change and the report was completed.",
      "sent_at": "2022-01-24 20:23:37",
      "message_type": "appointment",
      "response_time_minutes": 61
    },
    {
      "id": 601,
      "user_id": 175,
      "message_content": "No response from the team, so the document was cancelled.",
      "sent_at": "2022-11-19 22:51:14",
      "message_type": "inquiry",
      "response_time_minutes": 46
    },
    {
      "id": 602,
      "user_id": 187,
      "message_content": "The team asked for a change and the ticket was confirmed.",
      "sent_at": "2020-09-11 11:17:26",
      "message_type": "follow-up",
      "response_time_minutes": 59
    },
    {
      "id": 603,
      "user_id": 124,
      "message_content": null,
      "sent_at": "2021-12-18 15:56:54",
      "message_type": "follow-up",
      "response_time_minutes": 70
    },
    {
      "id": 604,
      "user_id": 96,
      "message_content": "The request was reopened — late case, no further action.",
      "sent_at": "2021-01-07 08:56:44",
      "message_type": "follow-up",
      "response_time_minutes": 68
    },
    {
      "id": 605,
      "user_id": 77,
      "message_content": "The document was reviewed — minor case, no further action.",
      "sent_at": "2021-12-04 14:36:13",
      "message_type": "inquiry",
      "response_time_minutes": 86
    },
    {
      "id": 606,
      "user_id": 81,
      "message_content": "The team reported a duplicate issue; the delivery was approved.",
      "sent_at": "2021-12-26 13:32:02",
      "message_type": "follow-up",
      "response_time_minutes": 63
    },
    {
      "id": 607,
      "user_id": 80,
      "message_content": "No response from the courier, so the report was confirmed.",
      "sent_at": "2020-04-11 22:45:49",
      "message_type": "follow-up",
      "response_time_minutes": 65
    },
    {
      "id": 608,
      "user_id": 94,
      "message_content": null,
      "sent_at": "2020-08-13 14:46:50",
      "message_type": "inquiry",
      "response_time_minutes": 86
    },
    {
      "id": 609,
      "user_id": 175,
      "message_content": "The transfer was updated — repeat case, no further action.",
      "sent_at": "2020-03-12 11:17:00",
      "message_type": "inquiry",
      "response_time_minutes": 45
    },
    {
      "id": 610,
      "user_id": 168,
      "message_content": "The account owner confirmed the details and the shipment was rescheduled.",
      "sent_at": "2020-03-13 09:06:43",
      "message_type": "follow-up",
      "response_time_minutes": 43
    },
    {
      "id": 611,
      "user_id": 142,
      "message_content": null,
      "sent_at": "2022-05-30 23:30:38",
      "message_type": "appointment",
      "response_time_minutes": 64
    },
    {
      "id": 612,
      "user_id": 131,
      "message_content": null,
      "sent_at": "2020-05-29 11:08:54",
      "message_type": "appointment",
      "response_time_minutes": 38
    },
    {
      "id": 613,
      "user_id": 1,
      "message_content": "No response from the supplier, so the document was processed.",
      "sent_at": "2022-07-23 12:49:11",
      "message_type": "inquiry",
      "response_time_minutes": 65
    },
    {
      "id": 614,
      "user_id": 194,
      "message_content": "The supplier asked for a change and the request was replaced.",
      "sent_at": "2021-07-05 20:47:39",
      "message_type": "appointment",
      "response_time_minutes": 84
    },
    {
      "id": 615,
      "user_id": 94,
      "message_content": "The team reported an unusual issue; the refund was confirmed.",
      "sent_at": "2021-05-31 22:18:44",
      "message_type": "inquiry",
      "response_time_minutes": 70
    },
    {
      "id": 616,
      "user_id": 141,
      "message_content": "No response from the supplier, so the order was approved.",
      "sent_at": "2021-05-20 02:08:08",
      "message_type": "follow-up",
      "response_time_minutes": 80
    },
    {
      "id": 617,
      "user_id": 155,
      "message_content": "The account owner reported a late issue; the invoice was completed.",
      "sent_at": "2022-01-19 13:47:55",
      "message_type": "inquiry",
      "response_time_minutes": 69
    },
    {
      "id": 618,
      "user_id": 11,
      "message_content": "No response from the customer, so the shipment was replaced.",
      "sent_at": "2020-04-08 07:31:13",
      "message_type": "appointment",
      "response_time_minutes": 84
    },
    {
      "id": 619,
      "user_id": 109,
      "message_content": "No response from the account owner, so the booking was updated.",
      "sent_at": "2021-11-22 10:36:03",
      "message_type": "inquiry",
      "response_time_minutes": 46
    },
    {
      "id": 620,
      "user_id": 128,
      "message_content": "The reviewer confirmed the details and the booking was reviewed.",
      "sent_at": "2020-01-18 15:00:08",
      "message_type": "follow-up",
      "response_time_minutes": 65
    },
    {
      "id": 621,
      "user_id": 70,
      "message_content": "Support asked for a change and the transfer was escalated.",
      "sent_at": "2022-11-10 16:12:19",
      "message_type": "follow-up",
      "response_time_minutes": 69
    },
    {
      "id": 622,
      "user_id": 140,
      "message_content": "The courier asked for a change and the document was resolved.",
      "sent_at": "2022-01-29 21:54:06",
      "message_type": "inquiry",
      "response_time_minutes": 41
    },
    {
      "id": 623,
      "user_id": 154,
      "message_content": null,
      "sent_at": "2020-02-16 16:48:28",
      "message_type": "inquiry",
      "response_time_minutes": 68
    },
    {
      "id": 624,
      "user_id": 37,
      "message_content": "The courier confirmed the details and the payment was replaced.",
      "sent_at": "2022-06-04 02:52:46",
      "message_type": "follow-up",
      "response_time_minutes": 48
    },
    {
      "id": 625,
      "user_id": 189,
      "message_content": "No response from the account owner, so the document was updated.",
      "sent_at": "2021-03-24 14:05:29",
      "message_type": "inquiry",
      "response_time_minutes": 69
    },
    {
      "id": 626,
      "user_id": 197,
      "message_content": "No response from the customer, so the appointment was escalated.",
      "sent_at": "2022-10-03 02:12:16",
      "message_type": "follow-up",
      "response_time_minutes": 30
    },
    {
      "id": 627,
      "user_id": 118,
      "message_content": "An operator asked for a change and the session was escalated.",
      "sent_at": "2020-05-25 17:40:30",
      "message_type": "follow-up",
      "response_time_minutes": 38
    },
    {
      "id": 628,
      "user_id": 45,
      "message_content": "The reviewer confirmed the details and the refund was escalated.",
      "sent_at": "2020-11-09 21:49:31",
      "message_type": "appointment",
      "response_time_minutes": 52
    },
    {
      "id": 629,
      "user_id": 146,
      "message_content": "The team reported a routine issue; the ticket was updated.",
      "sent_at": "2020-04-13 14:19:24",
      "message_type": "follow-up",
      "response_time_minutes": 56
    },
    {
      "id": 630,
      "user_id": 23,
      "message_content": "The supplier asked for a change and the booking was processed.",
      "sent_at": "2022-02-26 19:37:16",
      "message_type": "inquiry",
      "response_time_minutes": 73
    },
    {
      "id": 631,
      "user_id": 131,
      "message_content": "The account owner asked for a change and the transfer was resolved.",
      "sent_at": "2021-03-01 04:34:43",
      "message_type": "follow-up",
      "response_time_minutes": 40
    },
    {
      "id": 632,
      "user_id": 141,
      "message_content": "The ticket was reviewed — automatic case, no further action.",
      "sent_at": "2020-11-03 13:08:07",
      "message_type": "inquiry",
      "response_time_minutes": 62
    },
    {
      "id": 633,
      "user_id": 107,
      "message_content": "The team asked for a change and the claim was processed.",
      "sent_at": "2020-07-13 01:23:36",
      "message_type": "follow-up",
      "response_time_minutes": 75
    },
    {
      "id": 634,
      "user_id": 96,
      "message_content": "The reviewer asked for a change and the shipment was replaced.",
      "sent_at": "2022-05-12 11:11:47",
      "message_type": "appointment",
      "response_time_minutes": 86
    },
    {
      "id": 635,
      "user_id": 155,
      "message_content": null,
      "sent_at": "2021-05-14 20:29:02",
      "message_type": "inquiry",
      "response_time_minutes": 61
    },
    {
      "id": 636,
      "user_id": 162,
      "message_content": "The account owner confirmed the details and the document was approved.",
      "sent_at": "2022-04-16 13:50:21",
      "message_type": "appointment",
      "response_time_minutes": 51
    },
    {
      "id": 637,
      "user_id": 3,
      "message_content": null,
      "sent_at": "2020-07-07 21:09:03",
      "message_type": "inquiry",
      "response_time_minutes": 73
    },
    {
      "id": 638,
      "user_id": 121,
      "message_content": "The booking was escalated — minor case, no further action.",
      "sent_at": "2021-06-25 21:36:35",
      "message_type": "follow-up",
      "response_time_minutes": 47
    },
    {
      "id": 639,
      "user_id": 165,
      "message_content": "The report was closed — routine case, no further action.",
      "sent_at": "2021-07-11 11:23:16",
      "message_type": "follow-up",
      "response_time_minutes": 41
    },
    {
      "id": 640,
      "user_id": 130,
      "message_content": "The account owner reported a manual issue; the document was rejected.",
      "sent_at": "2020-12-09 20:46:53",
      "message_type": "inquiry",
      "response_time_minutes": 37
    },
    {
      "id": 641,
      "user_id": 69,
      "message_content": "The reviewer reported an automatic issue; the booking was confirmed.",
      "sent_at": "2021-04-15 23:52:30",
      "message_type": "inquiry",
      "response_time_minutes": 81
    },
    {
      "id": 642,
      "user_id": 45,
      "message_content": "The account owner confirmed the details and the request was processed.",
      "sent_at": "2022-11-22 00:29:22",
      "message_type": "appointment",
      "response_time_minutes": 54
    },
    {
      "id": 643,
      "user_id": 173,
      "message_content": "An operator confirmed the details and the account was refunded.",
      "sent_at": "2022-12-28 09:08:15",
      "message_type": "inquiry",
      "response_time_minutes": 62
    },
    {
      "id": 644,
      "user_id": 53,
      "message_content": "The item was rejected — repeat case, no further action.",
      "sent_at": "2020-02-04 20:53:25",
      "message_type": "follow-up",
      "response_time_minutes": 82
    },
    {
      "id": 645,
      "user_id": 92,
      "message_content": "No response from the customer, so the item was resolved.",
      "sent_at": "2020-03-09 15:13:25",
      "message_type": "follow-up",
      "response_time_minutes": 72
    },
    {
      "id": 646,
      "user_id": 32,
      "message_content": null,
      "sent_at": "2021-08-23 17:15:39",
      "message_type": "appointment",
      "response_time_minutes": 69
    },
    {
      "id": 647,
      "user_id": 33,
      "message_content": "No response from the reviewer, so the appointment was escalated.",
      "sent_at": "2021-02-21 23:36:00",
      "message_type": "inquiry",
      "response_time_minutes": 37
    },
    {
      "id": 648,
      "user_id": 43,
      "message_content": "The shipment was reviewed — routine case, no further action.",
      "sent_at": "2021-12-11 12:58:46",
      "message_type": "follow-up",
      "response_time_minutes": 87
    },
    {
      "id": 649,
      "user_id": 164,
      "message_content": "The invoice was rejected — late case, no further action.",
      "sent_at": "2022-06-08 10:41:00",
      "message_type": "inquiry",
      "response_time_minutes": 70
    },
    {
      "id": 650,
      "user_id": 56,
      "message_content": "No response from the account owner, so the order was reopened.",
      "sent_at": "2022-01-27 13:04:36",
      "message_type": "inquiry",
      "response_time_minutes": 32
    },
    {
      "id": 651,
      "user_id": 186,
      "message_content": "The account owner asked for a change and the report was confirmed.",
      "sent_at": "2021-11-06 19:26:41",
      "message_type": "appointment",
      "response_time_minutes": 60
    },
    {
      "id": 652,
      "user_id": 50,
      "message_content": "No response from the account owner, so the appointment was reviewed.",
      "sent_at": "2020-10-01 17:20:12",
      "message_type": "inquiry",
      "response_time_minutes": 56
    },
    {
      "id": 653,
      "user_id": 146,
      "message_content": "The reviewer reported a standard issue; the booking was reviewed.",
      "sent_at": "2022-03-15 16:09:01",
      "message_type": "inquiry",
      "response_time_minutes": 56
    },
    {
      "id": 654,
      "user_id": 100,
      "message_content": "The reviewer asked for a change and the item was processed.",
      "sent_at": "2022-11-06 13:55:41",
      "message_type": "inquiry",
      "response_time_minutes": 44
    },
    {
      "id": 655,
      "user_id": 19,
      "message_content": "The customer asked for a change and the report was approved.",
      "sent_at": "2022-10-06 14:34:27",
      "message_type": "inquiry",
      "response_time_minutes": 62
    },
    {
      "id": 656,
      "user_id": 90,
      "message_content": "An operator asked for a change and the booking was closed.",
      "sent_at": "2022-10-27 05:46:55",
      "message_type": "inquiry",
      "response_time_minutes": 25
    },
    {
      "id": 657,
      "user_id": 195,
      "message_content": "The order was processed — repeat case, no further action.",
      "sent_at": "2021-08-19 09:59:49",
      "message_type": "inquiry",
      "response_time_minutes": 62
    },
    {
      "id": 658,
      "user_id": 33,
      "message_content": "No response from the customer, so the appointment was processed.",
      "sent_at": "2022-07-04 10:59:46",
      "message_type": "follow-up",
      "response_time_minutes": 71
    },
    {
      "id": 659,
      "user_id": 109,
      "message_content": "The account owner reported a duplicate issue; the order was delayed.",
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    },
    {
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      "message_content": "No response from the supplier, so the booking was escalated.",
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      "response_time_minutes": 74
    },
    {
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    },
    {
      "id": 666,
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    },
    {
      "id": 667,
      "user_id": 115,
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    {
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    {
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    },
    {
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    {
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    {
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    {
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    },
    {
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      "user_id": 136,
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    },
    {
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    {
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